VTech VSP781 Quick User Manual
Front panel features & controls:
SCREEN
Displays call information,
menu icons, and deskset
menus.
NAVIGATION PAD
Press q or p to scroll through
menus, highlight items or change
settings.
While entering text, press t or u
to move the cursor left or right.
Press OK to select a menu item
or save a setting.
MESSAGE WAITING indicator
Flashes when you have a new
voice message.
VSP861
MUTE
During a call,
press to mute
the microphone.
HEADSET
When a headset is
connected to the phone,
press to make, answer or
hang up a call.
– VOLUME +
Press to:
• adjust the listening
volume during a call.
• adjust the playback
volume during message
playback.
• adjust the ringer volume
when the phone is idle.
CANCEL
Press to cancel an operation or exit a menu.
SPEAKER
Press to turn the speakerphone on or o.
REDIAL
Press to view list of previously dialed
numbers.
HOLD
Press to put a call on hold.
MIC (underneath)
When the called party answers, the active call screen appears.
To end the call, hang up or press . If you are on
speakerphone and the handset is “on hook,” press SPEAKER to
end your call.
Answering Incoming Calls
When the phone rings, the call manager icon appears. The
icon’s number indicates the number of active calls.
To answer a call:
• Lift the handset, or press
Accept
, SPEAKER, or
HEADSET.
On the incoming call screen, you can also press:
•
Reject
to terminate the incoming call.
•
Forward
to forward the call to another number.
•
Dismiss
to return to the home screen. The phone stops
ringing.
If you miss an incoming call, a missed call icon will appear in the
header.
If a missed call icon screen appears, press the icon to display
the Missed Calls list. On the Missed Calls list, you can view
caller information and return calls.
Copyright 2017, Star2Star Communicaons, LLC and VTech Communicaons, Inc.
Star2Star is a registered trademark of Star2Star Communicaons, LLC.
VTech is a registered trademark of VTech Holdings Limited.
Rev. 11-29-17
To Make a Call:
Pick up the handset or press the speakerphone button and enter
the number you wish to call. Use the key to make corrections if needed. Press the
Dial
button to dial the number. You
may also dial the number rst, and then lift the handset or press
the SPEAKER button to place the call.
This guide covers the basic features and operation of the
VTech VSP861 telephone. For more detailed information
as well as a video tutorial, please visit the Star2Star
Knowledge Base at:
knowledge.star2star.com
vtech VSP781 Desktop Telephone
Quick User Guide
®
Transferring calls
You can transfer a call to someone at another phone. The other
phone may be another extension on your Star2Star system, or
any other external phone, including mobile phones.
If you talk to the transfer recipient before completing the transfer,
you are making an “attended” transfer.
However, the transfer recipient does not have to talk to you
before receiving the transferred call. If you do not talk to the
transfer recipient before transferring the call, you are making a
“blind” transfer.
You can also transfer a call to a held call.
To transfer a call (attended):
1. During a call, press . The call is automatically put on
hold and the Select the Transfer Target screen appears.
2. Dial the number to which you want to transfer the call. You
can also use a number from a list, such as the Directory or
Call History, or use a Quick Dial feature key.
3. When the second caller answers, you can talk to the caller
to notify them of the transfer, and then press to transfer
the call.
The message Call transferred appears, and your phone
returns to idle mode if you have no other active calls.
Making a conference call
You can create a conference call between yourself and two other
callers.
To initiate a conference call:
1. Call (or answer a call from) the rst participant and press
. The call is automatically put on hold and the Select
the Conference Target screen appears.
2. Dial the number for the party you want to join your
conference. You can also use a number from a list, such as
the Directory or Call History, or use a Quick Dial feature key.
3. When the second call is established, press .
The conference begins and the conference screen appears.
To cancel the conference setup:
1. From the Select the Transfer Target screen, press to
view the Call Manager and then press .
2. Select a held call and then press to resume talking.
When you have an active call and a held call, you can also create
a conference
Note: If you need to create a conference call with more than
three participants, you can use our StarConference™ meet-me
conferencing feature. Check with your system administrator for
more information.
Key Star2Star Features
Find-Me / Follow-Me
The Find-Me / Follow-Me feature in the Star2Star Application
Framework allows you to determine how calls can be
automatically forwarded from your extension.
There are three types of FInd-Me / Follow-Me:
• Follow Me (Immediate) -- Calls to your extension will be
sent automatically to the number you dene.
• Find Me (Sequential) -- Calls to your extension will ring
your extension and any other numbers that you dene, in
order.
• Find Me (All) -- Calls to your extension will ring your
extension and any other numbers that you dene, all at
once.
Retrieving messages
When you have a new message, the New Message alert
appears in the header. The Message Waiting indicator also
illuminates whenever you have new messages.
Your phone may have separate mailboxes for each line available
on the phone.
To listen to your messages:
1. Press the New Message alert .
–or–
Press the Messages shortcut .
The Messages menu appears.
2. Press the desired line to access messages in that mailbox.
3. Press to listen to your messages.
Call Park & Retrieve
1. During an incoming call, press the park softkey
2. The call will be parked in the rst available park position,
and the icon for that position will illuminate.
3. The caller will hear music or message on hold if congured
on your system.
4. The call can be retrieved from any local extensionby
pressing the illuminated park icon.
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