VTech VSP735 Owner's Manual

Administrator and Provisioning Manual

VSP735
SIP Endpoint Deskset

Rev. 3 05/14

VSP735 Administrator and Provisioning Manual

Congratulations on your purchase of this VTech product. Before using this VTech
product, please read Important Safety Information on page 141 of this manual.

ease thoroughly read this manual for all the feature operations and troubleshooting

Pl
information necessary to install and operate your new VTech product. You can also
visit our website at businessphones.vtech.com or call 1 [phone].

Model number: VSP735
Type: SIP-endpoint deskset telephone
Serial number: ________________________________
Purchase date: ________________________________
Place of purchase: _____________________________
Both the model and serial numbers of your VTech product can be found on the

bottom of the console.
Save your sales receipt and original packaging in case it is necessary to return your

product for warranty service.

2

VSP735 Administrator and Provisioning Manual

Table of contents

Introduction.................................................................................................. 5

Audience ................................................................................................... 5

Related documents ..................................................................................... 5

About the deskset....................................................................................... 5

Getting started .............................................................................................. 7

Quick reference guide.................................................................................. 7

Programmable Keys.................................................................................... 8

Other possible programmable key settings.................................................. 8

Network Requirements.................................................................................... 9

Configuring the Phone ...................................................................................10

Using the Phone Menu ...................................................................................11

Status......................................................................................................11

Viewing Line status.................................................................................13

Using the Admin Settings menu...................................................................14

Network Setting ........................................................................................15

Line Menu.................................................................................................18

Provisioning Menu......................................................................................20

Using the WebUI...........................................................................................21

Saving Your Settings..................................................................................22

WebUI: Status..............................................................................................23

WebUI: System ............................................................................................24

SIP Account Management ...........................................................................24

Dial Plan...................................................................................................26

Call Settings .............................................................................................35

Preferences...............................................................................................37

Programmable Keys...................................................................................39

Speed Dial Keys ........................................................................................42

Signaling Settings......................................................................................43

Ringer Settings..........................................................................................44

Paging Zone..............................................................................................45

Network ......................................................................................................47

Basic Network Settings...............................................................................47

Advanced Network Settings.........................................................................48

Contacts......................................................................................................50

Local Directory..........................................................................................50

Directory Import/Export ..........................................................................53

Blacklist ...................................................................................................54

Blacklist Import/Export............................................................................56

LDAP .......................................................................................................57

Broadsoft .................................................................................................60

Call History...............................................................................................61

Servicing .....................................................................................................62

Time and Date ..........................................................................................62

Firmware Upgrade .....................................................................................65

Provisioning..............................................................................................67

Security ...................................................................................................73

Certificates ...............................................................................................74

System Logs.............................................................................................75

Provisioning Using Configuration Files ..............................................................77

Resynchronization—Configuration File Checking .............................................77

3 Table of contents

VSP735 Administrator and Provisioning Manual

The Provisioning Proces

Phone Restart ...........................................................................................78

Configuration File Types..............................................................................79

Data Files.................................................................................................79

Configuration File Guide..............................................................................80

Guidelines for the MAC-Specific Configuration File.......................................80

Securing Configuration Files with AES Encryption ........................................80

Troubleshooting............................................................................................82

Specifications...............................................................................................84

Soft Keys.....................................................................................................85

Appendix A: Configuration File Settings ............................................................88

“sip_account” Module: SIP Account Settings..................................................88

General Configuration File Settings ...........................................................88

MAC-Specific Configuration File Settings..................................................100

“network” Module: Network Settings ..........................................................102

General Configuration File Settings .........................................................102

MAC-Specific Configuration File ..............................................................104

“provisioning” Module: Provisioning Settings................................................107

“time_date” Module: Time and Date Settings...............................................111

“log” Module: Log Settings........................................................................115

“remoteDir” Module: Remote Directory Settings...........................................117

“web” Module: Web Settings .....................................................................122

“user_pref” Module: User Preference Settings..............................................123

General Configuration File Settings .........................................................123

MAC-Specific Configuration File Settings..................................................123

“call_settings” Module: Call Settings...........................................................126

“pfk” Module: Programmable Feature Key Settings.......................................129

“speed_dial” Module: Speed Dial Settings....................................................130

“ringersetting” Module: Distinctive Ringer Settings .......................................131

“file” Module: Imported File Settings ..........................................................132

General Configuration File Settings .........................................................132

MAC-Specific Configuration File Settings..................................................133

“tone” Module: Tone Definition Settings......................................................134

“profile” Module: Password Settings ...........................................................138

General Configuration File Settings .........................................................138

MAC-Specific Configuration File Settings..................................................138

“page_zone” Module: Paging Zone Settings.................................................138

Maintenance...............................................................................................140

Important Safety Information.......................................................................141

Safety Information...................................................................................141

Industry Canada.........................................................................................142

FCC part 15................................................................................................143

GPL License Information ..............................................................................144

s.............................................................................77

4 Table of contents

VSP735 Administrator and Provisioning Manual

Introduction

This administrator and provisioning manual contains detailed instructions for
configuring the VSP735 deskset. Please read this manual before attempting to
configure the telephone.

Audience

This manual is written for installers and system administrators. It assumes that you
are familiar with networks and VoIP, both in theory and in practice. This manual also
assumes that you have ordered your IP PBX equipment or service and selected which
PBX features you want to implement. This manual references specific IP PBX
equipment or services only for features or settings that have been designed for a
specific service. Please consult your equipment or service provider for recommended
switches, routers, and firewall and NAT traversal settings, and so on.

As the VSP735 deskset becomes certified for IP PBX equipment or services, VTech
may make interop guides available for those specific services. Th e interop guides will
recommend second-party devices and settings, along with deskset-specific
configurations for optimal performance with those services.

Related documents

The VSP735 Deskset Quick Start Guide contains a quick reference guide to the
deskset external features and brief instructions on connecting the deskset to a
working IP PBX system.

The VSP735 Deskset User Guide contains a quick reference guide, full installation
instructions, instructions for making and receiving calls, and a guide to all user­configurable settings.

The documents are available from our website at businessphones.vtech.com.

About the deskset

The VTech VSP735 deskset is full-featured business phone designed to work with
popular SIP telephone (IP PBX) equipment and services. Once you have ordered and
configured your SIP equipment or service, the deskset enables you to make and
receive calls as you would with any other business phone.

The VSP735 features include:

 Large backlit Liquid Crystal Display
 Speakerphone, Headset, Hold and Mute
 Up to 5 SIP account registrations
 Up to 6 active SIP sessions
 3-way conferencing
 16 dual-function programmable keys
 Message Waiting alert LED
 Dual GigE Ethernet ports
 Power over Ethernet
 DECT cordless headset support

For information about registering a cordless headset, see the VSP735 Deskset
User Guide.

 200-entry Call history

5 Introduction

VSP735 Administrator and Provisioning Manual

There are two network ports, known as the Ethernet port and PC port, at the back of
the deskset. The Ethernet port allows the VSP735 deskset to connect to the IP PBX.
The PC port is for another device such as a personal computer to connect to the
Ethernet network through the deskset.

You can configure the deskset using the deskset’s own menus, a browser-based
interface called the WebUI, or an automatic provisioning process (see Provisioning

g Configuration Files on page 77). The WebUI enables you to configure the

Usin
deskset
resides on the deskset and may get updated with firmware updates.

The VSP735 deskset supports intercom and call transfers between system extensions
and can connect you and two other parties on the same conference call.

The telephone also has 16 dual-function programmable keys. You can program these
keys for quick dial, busy lamp field, line access or any of the functions described in
Programmable Keys on page 8.

using a PC that is connected to the same Local Area Network. The WebUI

6 Introduction

VSP735 Administrator and Provisioning Manual

Getting started

Quick reference guide

The controls you will need to use to configure the phon e manually are described
below.

MENU

Press to enter the menu.

NAVIGATION KEY
While in menus, press  or  to
scroll through the menu, highlight
items or change settings. While
entering names or numbers, press 
or  to move the cursor left or right.

SOFT KEYS
Perform the actions
indicated by the
on-screen labels

SELECT
Press to select a menu item
or save an entry or setting.

CANCEL
While in a menu, press to cancel
an operation and exit the menu.

The deskset external features that are relevant to configuration are described below.

Programmable keys
Can be programmed to perform various functions
or access various features.
For example:

 Press to access a line to make a call
 Press to dial a monitored extension or a quick-dial

number

 Press to answer a ringing call on any line or monitored

extension

Corded headset jack
Key label card

To write on the card, remove the plastic cover
(secured by tabs top and bottom and sides).

LOWER
When assigning or dialing a quick-dial number, press
to switch to lower position (the second of 16 locations)
of a programmable key.

7 Getting started

VSP735 Administrator and Provisioning Manual

Programmable Keys

The table below lists the default settings for the programmable feature keys (PFKs).
The key assignments on your phone may be different. Some keys may be
programmed as Quick Dial keys, for example. To assign functions to programmable
keys, see Programmable Keys on page 39.

Key N

1 Line—Account 1*
2 Line—Account 1
3 Line—Account 1
4 Directory
5 Call History
6 Redial
7 Messages
8 Do Not Disturb
9 Call Forward All
10 None
11 None
12 None
13 – 32 None

* You can assign more than one key to an account. For example, you can configure Line keys
1 and 2 to access Account 1, and Line keys 3 and 4 to access Account 2. Use the key label
card to label the keys appropriately for deskset users after configuration.

umber Setting

Other possible programmable key settings

 Call Forward No Answer—Turns Call Forward No Answer (CFNA) on and off.

When CFNA is on, unanswered incoming calls are forwarded to another number
after a specified delay.

 Call Forward Busy—Turns Call Forward Busy (CFB) on and off . When CFB is on,

incoming calls are forwarded to another number when the line is busy.

 Quick Dial
 BLF—Busy lamp field keys let you monitor activity at other phones. The key

LED indicates call status.

 Page—Pages one or a group of phones. You can configure pages to be

automatically answered. See SIP Account Management on page 24.

 Park
 Retrieve Parked Call—Dials the ac

 In Call DTMF—Dials a string of numbers while you are on a call. For example,
 Call Return—Dials the number of the last missed call.

 Group Call Pickup—Dials the Group Call Pickup code, allowing y ou to answer a
 Direct Call Pickup—Dials the Direct Call Pickup code, allowing you to answer a

Call—Dials the access code to park your current call. To program access

codes, see SIP Account Management on page 24.

cess code to retrieve a parked call.

pressing the key might dial a conference access code.

call ringing at any extension within an admin-defined group.
call ringing at a specific extension. After pressing the but ton, you may need to

enter the extension number manually.

8 Getting started

VSP735 Administrator and Provisioning Manual

Network Requirements

A switched network topology is recommended for your LAN (using standard 10/100
Ethernet switches that carry traffic at a nominal rate of 100 Mbit/s).

The office LAN infrastructure should use Cat.-5/Cat.-5e cable.
The LAN connections to the deskset(s) should all be wired. However, wireless

connections to other devices (such as laptops) in your office will not impede
performance.

All desksets must reside on a single subnet. A Dynamic Host Configuration Protocol
(DHCP) server is recommended and must be on the same subnet as the desksets so
that IP addresses can be auto-assigned. In most cases, your network router will
have a DHCP server. By default, the deskset has DHCP enabled for automatic IP
address assignment.

NOTE: Some DHCP servers have default settings that limit the number of network IP
addresses assigned to devices on the network. You should log in to your server to
confirm that the IP range is sufficient.

If no DHCP server is present, you can assign static IPs to desksets. You can assign a
static IP address using the deskset menus. Go to Admin settings > Network
setting > Set static IP. If you do not have a DHCP server or do not manually
assign static IPs, you will not be able to access the WebUI and/or enable automatic
time updates from an NTP server.

A DNS server is recommended to resolve the path to the Internet and to a server for
firmware and configuration updates. If necessary, the system administrator can also
download upgrade files and use the WebUI to update the deskset firmware and/or
configuration settings manually.

9 Network Requirements

VSP735 Administrator and Provisioning Manual

Configuring the Phone

You can configure the phone using one of three methods:

 From the phone itself, using the menus. The phone menus are best suited to

configuring a few settings, perhaps after the initial setup has been done. For
administrators, the settings available on the phone menus are limited to
network settings. See Using the Admin Settings menu on page 14. Most of the
settings acc
the menu, they can customize the screen appearance, sounds, and manage
calls. For more information, see the VSP735 Deskset User Guide.

 The Web User Interface, or WebUI, which you access using your Internet

browser. See Using the WebUI on page 21. The browser-based interface is easy
to navigate
WebUI has every setting required for configuring a single phone. You can enter
service provider account settings on the WebUI, configure the programmable
keys, and set up provisioning, which will allow you to automatically and
remotely update the phone after initial configuration.

 Provisioning using configuration files. Workin g with configuration files is the

best way to configure multiple phones. There are several methods available to
enable the phone to locate and upload a configuration file. For ex ample, you
can enable the phone, when it starts up or reboots, to check for the presence
of a configuration file on a provisioning server. If the configuration file is new or
has been modified in any way, the phone automatically downloads the file and
applies the new settings. For more information, see Provisioning Using

onfiguration Files on page 77.

C

essible on the phone itself are most useful for end users. Through

and best-suited to configuring a wide variety of phone settings. The

10 Configuring the Phone

VSP735 Administrator and Provisioning Manual

Using the Phone Menu

The phone menu has four main sub-menus:

 Features—manage calls, view and add directory entries, view call history,

access messages, and use the speed dial menu.

 Status—view the deskset network status, account registration status, and

product information.

 User Settings—allows the user to set the language for the display, configure

the appearance of the display, customize the audio settings, and register a
DECT headset.

 Admin Settings—configure network settings (enter static IP addresses, for

example) and account settings.

This manual contains instructions for using the Admin Settings menu and for
accessing the Status menu. See the VSP735 User Guide for more information about
Features and User Settings.

To use the phone menu:

1. When the phone is idle, press MENU.
The main menu appears.

2. Press  or  to highlight the desired sub-menu, and then press SELECT.

 You can also press a corresponding dial pad key to select a numbered menu

item. Press 2 to view the Status menu, for example.

 Press SELECT or an appropriate soft key to save changes.
 Press CANCEL to cancel an operation, or return to the previous menu or screen.

Main Menu

1.Features

2.Status

3.User settings

4.Admin settings

Back Select

Status

Use the status menu to verify network settings and begin troubleshooting if network
problems or account registration issues affect phone operation.

You can also find the software version of the phone on the Product Info screen,
available from the Status menu.

To view the Status menu:

1. When the phone is idle, press MENU.

2. On the Main menu, press  or  to highlight Status, then press SELECT. The
Status menu appears.

11 Using the Phone Menu

VSP735 Administrator and Provisioning Manual

Status

1.Network

2.Line

3.Product Info

Back Select

3. On the Status menu, press  or  to highlight the desired menu, then press
SELECT.

The available status menus are listed in the following table.

Menu Information listed

1. Network

2. Line Lines and registration status. On the Line menu, highlight and select

3. Product Info

 IP address
 DHCP status (Enabled/Disabled)
 Subnet Mask
 Gateway IP address
 DNS server 1 IP address
 DNS server 2 IP address
 SNTP server URL
 MAC address

the desired line to view detailed line status informat ion:

 Line status (Registered/Not registered)
 Line display name
 Line User ID
 Registrar Server IP address
 Registrar Server port number
 Proxy server IP address
 Proxy server port number
 Model number
 Serial number
 MAC address
 Software version
 V-Series
 Hardware version

12 Using the Phone Menu

VSP735 Administrator and Provisioning Manual

Viewing Line status

When you select Line from the Status menu, the Line menu appears, listing the
available lines along with icons indicating each line’s current registration status.

Line

LINE 1

LINE 2
LINE 3
LINE 4
LINE 5

Back Select

Icon Description

Line registered

Line not registered

To view complete status information for a line:

1. On the Line menu, press  or  to highlight the desired line, and then press
SELECT. The full line status screen appears.

LINE 1

Status: Registered

Display name: John Smith
User ID: 2325550176
SIP Registrar: 10.88.51.60
Registrar port: 5060
Proxy: 10.88.51.60
Proxy port: 5060

13 Using the Phone Menu

VSP735 Administrator and Provisioning Manual

Using the Admin Settings menu

To access the Admin Settings menu:

1. When the phone is idle, press MENU. The Main menu appears.

Main Menu

1.Features

2.Status

3.User settings

4.Admin settings

Back Select

2. Press  or  to highlight Admin Settings, and then press SELECT.

-or­Press 4 (Admin settings) on the dial pad.

3. Use the dial pad to enter the admin password, and then press ENTER. The default
password is admin (press the 123 softkey to enter letters with the dial pad).

The Admin settings menu appears.

Admin settings

1.Network setting

2.Line

3.Provisioning

4.Reset to default

5.Restart phone

Back Select

14 Using the Phone Menu

VSP735 Administrator and Provisioning Manual

The Admin Settings are listed in the following table.

Setting Options

1. Network setting 1. DHCP (Enable, Disable)

2. Set static IP

3. VLAN ID

4. Others

2. Line LINE 1

LINE 2
LINE 3
LINE 4
LINE 5

3. Provisioning 1. Server

2. Login

3. Password

4. Reset to default Press SELECT to display a screen that allows you to reset

the phone to factory default settings.

5. Restart phone Press SELECT to display a screen that allows you to restart

the phone.

Network Setting

Use the Network setting menu to configure network-related settings for the phone.

NOTE: After you press Save for any of the network settings, the phone restarts .
To use the Network setting menu:

1. From the Admin Settings menu, press  or  to highlight Network setting,
then press SELECT.

The Network setting menu appears.

15 Using the Phone Menu

VSP735 Administrator and Provisioning Manual

Network setting

1.DHCP

2.Set static IP

3.VLAN ID

4.Others

Back Select

2. Press  or  to highlight the desired option, and then press SELECT:

 DHCP
 Set static IP
 VLAN ID
 Others (DNS and NTP servers).

To enable or disable DHCP:

1. From the Network setting menu, press  or  to highlight DHCP, and then press
SELECT.

2. Press  or  to select Enabled or Disabled, and then press Save.

DHCP is enabled by default, which means the deskset will get its IP address from the
network. When DHCP is disabled, you must enter a static IP address for the deskset.

NOTE: You must be familiar with TCP/IP principles and protocols to configure static
IP settings.

To set static IP for the deskset:

1. From the Network setting menu, press  or  to highlight Set static IP, and
then press SELECT.

If DHCP is disabled, the Set static IP menu appears. If DHCP is enabled, an
error message appears briefly before returning you to the Network setting menu.

2. On the Set static IP menu, enter the static IP address. Use the dial pad and the

Add dot soft key to enter characters. Press  or  to advance to the next

character.

Set static IP

IP: 0.0.0.0

Subnet Mask: 0.0.0.0
Gateway: 0.0.0.0

Cancel Save

16 Using the Phone Menu

Backspc Add dot

VSP735 Administrator and Provisioning Manual

3. Press  and enter the Subnet Mask. Use the dial pad and the Add dot soft key to
enter characters. Press  or  to advance to the next character.

4. Press  and enter the Gateway. Use the dial pad and the Add dot soft key to
enter characters. Press  or  to advance to the next character.

5. Press Save.

To set the VLAN ID:

1. From the Network setting menu, press  or  to highlight VLAN ID, and then
press SELECT.

The VLAN ID menu appears.

VLAN ID

WAN VLan: Disabled

WAN port: 0

PC VLan: Disabled

PC port: 0

Cancel Save

2. On the VLAN ID menu, press  or  to enable or disable the WAN Vlan.

3. Press  and enter the WAN port number. Use the dial pad and the Backspc soft
key to enter characters. The valid range is 0 to 4095.

4. Press  and then press  or  to enable or disable the PC port Vlan.

5. Press  and enter the PC port number. Use the dial pad and the Backspc soft key
to enter characters. The valid range is 0 to 4095.

6. Press Save.

17 Using the Phone Menu

VSP735 Administrator and Provisioning Manual

To set other settings (DNS and NTP):

1. From the Network setting menu, press  or  to highlight Others, and then
press SELECT.

If DHCP is disabled, the Others menu appears. If DHCP is enabled, an error
message appears briefly before returning you to the Network setting menu.

Others

DNS 1: 0.0.0.0

DNS 2: 0.0.0.0
SNTP: us.pool.ntp.org

Cancel Save

2. Enter the IP address for the primary DNS server. Use the dial pad and the

Add dot soft key to enter characters. Press  or  to advance to the next

character.

3. Press  and enter the IP address for the secondary DNS server. The deskset uses
this server if the primary server does not respond.

4. Press  and enter the IP address for the NTP server. If the deskset does not use
an NTP server, you must manually enter the time and date settings.

5. Press Save.

Backspc Add dot

Line Menu

Use the Line menu to configure line-specific settings for the phone.

To use the Line setting menu:

1. From the Admin Settings menu, press  to highlight Line, and then press
SELECT.

The Line menu appears.

Line

LINE 1

LINE 2
LINE 3
LINE 4
LINE 5

Back Select

18 Using the Phone Menu

VSP735 Administrator and Provisioning Manual

2. Highlight the desired line, if necessary, by pressing , and then press SELECT.
The full configuration menu for that line appears.

LINE 1

Display name: John Smith

User ID: 2325550176
Auth ID: 2325550176
Password: *********
SIP Registrar: 10.88.51.60
Registrar port: 5060
Proxy: 10.88.51.60

Cancel Save

You can configure:

 Display name
 User ID
 Authorization ID
 Authorization Password
 SIP Registrar Server IP
 Registrar Server port
 Proxy server IP
 Proxy server port
 Register (Yes or No)
 Answer page (Manual or Auto)

Backspc 123

For more information about these settings, see SIP Account Management on page

24.

3. Edit the Line settings
setting:

 Backspc—deletes a character
 123—enables you to enter numbers, lower case letters, or upper case letters

with the dial pad. Does not appear when the setting accepts numbers only.

 Save—saves and applies the new settings
 Edit—enables you to edit the setting (appears for the Password setting)

Press  or  to advance to the next character.

using the dial pad and the soft keys available for each

19 Using the Phone Menu

VSP735 Administrator and Provisioning Manual

Provisioning Menu

Use the Provisioning menu to manually configure auto-provisioning settings. For
more information about auto-provisioning, see Provisioning on page 67 and
Provisioning Using Configuration Files on page 77.

he Provisioning menu you can configure:

On t

 Server string—the URL of the provisioning server. The URL can include a

complete path to the configuration file.

 Login ID—the username the phone will use to access the provisioning server.
 Login PW—the password the phone will use to access the provisioning server.

To use the Provisioning menu:

1. From the Admin Settings menu, press  to highlight Provisioning, and then
press SELECT.

The Provisioning menu appears.

Provisioning

Server:

Login:

Password:

Cancel Save

2. Enter the server URL using the dial pad keys:

 Backspc—deletes a character
 123, ABC, abc—enables you to enter numbers, lower case letters, or upper

case letters with the dial pad. Does not appear when the setting accepts
numbers only.

 Save—prompts you to reboot the phone and apply the new settings
 Edit—enables you to edit the setting (appears for the Password setting)

The format of the URL must be RFC 1738 compliant, as follows:
“<schema>://<user>:<password>@<host>:<port>/<url-path>”

“<user>:<password>@” may be empty.
“<port>” can be omitted if you do not need to specify the port number.

3. Press  to move to the next line and enter the Login ID for access to the
provisioning server if it is not part of the server strin g.

Backspc ABC

4. Press  to move to the next line and enter the Login password.

5. Press Save .

20 Using the Phone Menu

VSP735 Administrator and Provisioning Manual

Using the WebUI

The Web User Interface (WebUI) resides on your deskset. You can access it using an
Internet browser. After you log in to the WebUI, you can configure the phone on the
following pages:

 System

o SIP Account Management
o Call settings
o User Preferences
o Programmable Keys
o Speed Dial Keys
o Signaling Settings
o Ringer Settings

 Network

o Basic Network Settings
o Advanced Network Settings

 Contacts

o Local Directory
o Blacklist
o LDAP
o Broadsoft
o Call History

 Servicing

o Reboot
o Time and Date
o Firmware Upgrade
o Provisioning
o Security
o Certificates
o System Logs

The WebUI also has a Status page, where you can view network status and general
information about your phone. The information on this page matches the Status
menu on the phone.

To access the WebUI:

1. Ensure that your computer is connected to the same network as your deskset.
Your computer may already be connected to the network through the PC port on
the back of your deskset.

2. Find the IP address of your phone:

a. When the phone is idle, press MENU
b. Press  to
c. With Network highlighted, press SELECT.

The Network status screen appears.

d. On the Network status screen, note the IP Address.

21 Using the WebUI

highlight Status, and then press SELECT.

.

VSP735 Administrator and Provisioning Manual

Network

IP: 10.88.51.133

DHCP: Enable
Subnet Mask: 255.255.0.0
Gateway: 10.88.3.120
DNS 1: 10.88.126.31
DNS 2: 10.88.126.10
SNTP: us.pool.ntp.org

3. On your computer, open an Internet browser. (Depending on your browser, some
of the pages presented here may look different and have different controls.
Ensure that you are running the latest update of your preferred browser.)

4. Type the phone IP address in the browser address bar and press ENTER on your
computer keyboard.

The browser displays a window asking for your user name and password.

5. For the user name, enter admin. For the password, enter the default password,
admin. You can change the password later on the Servicing > Security page.

6. Click OK.
The WebUI appears.

Click topics from the navigation bar along the top of the WebUI, and then click links
to individual pages along the left. You view and change settings in two different
types of fields: drop-down lists and entry fields into which you type information. For
your security, the WebUI times out after 10 minutes, so if it is idle for that time, you
must log in again.

The remaining procedures in this section assume that you are already l ogged into
the WebUI.

NOTE: The settings tables in this section contain settings that appear in the WebUI
and their equivalent settings in the configuration file template. You can use the
configuration file template to create custom configuration files. Configuration files
can be hosted on a provisioning server and used for automatically configuring
phones. For more information, see Provisioning Using Configuration Files on page 77.

Saving Your Settings

Each WebUI settings page has a button. Click to save any changes
you have made on the page. During a configuration session, click

move on to the next WebUI page.

before you

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WebUI: Status

The WebUI System Status page is equivalent to the Status menu on the deskset. The
System Status page shows:

 General information about your phone, including model, MAC address, and

software version

 Account Status information about your SIP account registration
 Network information regarding your phone’s network address and network

connection

 Cordless Status indicating whether a cordless headset is registered to the

deskset.

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WebUI: System

SIP Account Management

On the SIP Account Management pages, you can enter the account settings for each
line you have ordered from your service provider. Each line has its own Account
settings page.

The sip account settings are also available as parameters in the configuration file.
See “sip_account” Module: SIP A

ccount Settings on page 88.

General Account Settings

Click the link for each setting to see the matching configuration file parameter in
Appendix A: Configuration File Settings. Default values and

Setting Description

Enable Account Enable or disable the SIP account. Select to enable.
Display Name Enter the name that will appear on the phone LCD when

account x is selected. The display name is also the text
portion of the caller ID that is displayed for outgoing calls
using account x.

User identifier Enter the User identifier supplied by your service provider.

The User ID, also known as the Account ID, is a SIP URI
field used for SIP regis tratio n. It i s also used a s pa rt of the
caller ID displayed for outgoing calls.

Authentication name If authentication is enabled on the server, enter the

authentication name (or authentication ID) for
authentication with the server.

ranges are listed there.

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Authentication password

Dial Plan Enter the dial plan, with dialing strings separated by a |

Inter Digit Timeout (secs) Sets how long the ph one waits after any “P” (pause) in

Maximum Number of Calls Select the maximum number of concurrent active calls

Page Auto Answer When set to Auto, enables the deskset to automatically

Feature Synchronization Enables the phone to synchronize with Broadworks

Line Type Select the line type to Private or Shared. A private line will

If authentication is enabled on the serv er, en ter th e

authentication password for a uthe nticatio n with t he ser ver.

symbol. See Dial Plan on pa g e 26.

the dial string or in the dial plan.

allowed for that account.

answer when a page is received. This is usually the desired
behavior for paging.

Application Server. Changes to features such as DND, Call
Forward All, Call Forward No Answer, and Call Forward
Busy on the server side will also update the settings on
the phone menu and WebUI. Similarly, changes using the
phone or WebUI will update the settings on the server.

be accessible only at the deskset you are configuring.
Shared lines can be assigned to m ore than o ne deskset. F or
more information about using shared lines, see the VSP735
Deskset User Guide.

Barge-in Enables subscribers to shared lines to “barge in” on active

calls on other shared lines.

DTMF method Select the default DTMF transmission method. You may

need to adjust this if call quality problems are triggering
unwanted DTMF tones or you have problems sending
DTMF tones in general.

Unregister after reboot Enables the phone to unregister the account(s) after

rebooting—before the account(s) register agai n as the
phone starts up. If other phones that share the same
account(s) unregister unexpectedly in tandem with the
rebooting deskset, disable this setting.

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Dial Plan

The dial plan consists of a series of dialing rules, or strings, that determine whether
what the user has dialed is valid and when the phone should dial the number.

Dialing rules must consist of the elements defined in the table below.

Element Description

x Any dial pad key from 0 to 9, including # and *.

[0-9] Any two n u m b e r s s e p a r a t e d b y a h y phen, where the second number is greater

than the first. All numbers within the range or valid, excluding # and *.

x+ An unlimited series of digits.

, This represents the playing of a secondary dial tone after the user enters

the digit(s) specified or dials an external call prefix before the comma. For
instance, “9,xxxxxxx” means the secondary dial tone is played after the
user dials 9 until any new digit is entered. “9,3xxxxxx” means only when
the digit 3 is hit would the secondary dial tone stop playing.

PX This represents a pause of a defined time; X is the pause duration in

seconds. For instance, “P3” would represent pause duration of 3 seconds.
When “P” only is used, the pause time is the same as the Inter Digit
Timeout (see SIP Account Management on page 24).

(0:9) This is a substitution rule where the first number is replaced by the second.

For example, “(4:723)xxxx” would replace “46789” with “723-6789”. If the
substituted number (the first number) is empty, the second number is
added to the number dialed. For example, in “(:1)xxxxxxxxxx”, the digit 1
is appended to any 10-digit number dialed.

|

A sample dial plan appears below.

This separator is used to indicate the start of a new pattern. Can be used to
add multiple dialing rules to one pattern edit box.

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SIP Server Settings

Setting Description

Server address Enter the IP address or domain name for the SIP server.
Server port Enter the port number that the SIP server will use.

Registration Settings

Setting Description

Server address Enter the IP address or domain name for the registrar server.
Server port Enter the port number that the registrar server will use.
Expiration Enter the desired registration expiry time in seconds.
Registration Freq (secs) Enter the desired registration retry frequency in seconds. If

registration using the Primary Outbound Proxy fails, the
Registration Freq setting determines the number of seconds
before a registration attempt is made using the Backup
Outbound Proxy.

Outbound Proxy Settings

Setting Description

Server address Enter the IP address or domain name for the proxy server.
Server port Enter the port number that the proxy server will use.

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Backup Outbound Proxy Settings

Setting Description

Server address Enter the IP address or domain name for the backup proxy server.
Server port Enter the port number that the backup proxy server will use.

Audio Settings

Setting Description

Ringer Tone Sets the ringer tone for incoming calls on the account.
Codec priority 1 Select the codec to be used first during a call.
Codec priority 2 Select the codec to be used second during a call if the previous

codec fails.

Codec priority 3 Select the codec to be used third during a call if previous codecs

fail.

Codec priority 4 Select the codec to be used fourth during a call if previous codecs

fail.

Codec priority 5 Select the codec to be used fifth during a call if previous codecs

fail.

Enable voice
encryption (SRTP)

Select to enable secure RTP for voice packets.

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Quality of Service

Setting Description

DSCP (voice) Enter the Differentiated Services Code Po int (DSCP) value from the

Quality of Service setting on your router or switch.

DSCP (signalling) Enter the Differentiated Services Code Point (DSCP) value from t he

Quality of Service setting on your router or switch.

Signaling Settings

Setting Description

Local SIP port Enter the local SIP port.
Transport Select the SIP transport protocol:

 TCP (Transmission Control Protocol) is the most reliable protocol

and includes error checking and delivery validation.

 UDP (User Datagram Protocol) is generally less prone to

latency, but SIP data may be subject to network congestion.

 TLS (Transport Layer Security)—the VSP600 supports secured

SIP signalling via TLS. Optional server authentication is
supported via user-uploaded certificates. TLS certificates are
uploaded using the configuration file. See “file” Module:
Imported File Settings o
provider.

n page 132 and consult your service

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Feature Access Codes Settings

If your IP PBX service provider uses feature access codes, then enter the applicable
codes here. You can assign many of these features to programmable feature keys,
which enables end users to press the keys to dial out the codes you enter here. To
configure programmable feature keys, see Programmable Keys on page 39.

Settin

Paging Enter the paging access code. Yes
Call Park Enter the call park access code. Yes
Parked Call Retrieval Enter the call park retrieval access code. Yes
Voicemail Enter the voicemail access code. The code

DND ON Enter the Do Not Disturb ON access code. Yes
DND OFF Enter the Do Not Disturb OFF access code. Yes

g Description Assignable

to PFK?

Yes
is dialed when the user selects a line from
the phone’s Message menu.

Call Forward All ON Enter the Call Forward All ON access code. Yes
Call Forward All OFF Enter the Call Forward All OFF access code. Yes

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