Vtech VSP725 User Manual

ErisTerminal® SIP Deskset VSP725

Administrator and Provisioning Manual

Rev. 9 6/16

VSP725 Administrator and Provisioning Manual

ONTENT S

Preface ...................................................................................................... 6

Text Conventions....................................... ... .... ... ... ... .........................................................7

Audience.............................................................................................................................7

Related Documents............................................................................................................7

Introducing the VSP725........................................................................... 8

About the VSP725 Deskset................................................................................................9

Quick Reference Guide ....................................................................................................10

Programmable Keys.........................................................................................................12

Other possible programmable key settings .........................................................13

LED Behavior ...................................................................................................................14

Network Requirements.....................................................................................................15

VSP725 Configuration Methods .......................................................................................16

Adding a Custom Logo........................... ... ... .... ... ... ... .... ... ... .......................................... ...17

Idle screen logo behavior.....................................................................................17

Logo specifications.......... ....................................... ... ... .... ... ... ... .... ... ... ................17

Uploading a custom logo.....................................................................................17

Custom logo user interactions.............................................................................18

Customizing Soft Keys...................................... ... ... ... .... ... ...................................... .... ... ...19

Custom soft key configuration file settings ..........................................................21

Configuration Using the Phone Menus................................................ 22

Viewing the Main Menu ....................................................................................................23

Using the Status menu.........................................................................................24

Viewing Line status..............................................................................................26

Using the Admin Settings Menu .......................................................................................27

Using the Network Setting menu.........................................................................28

Using the Line menu............................................................................................31

Using the Provisioning menu...............................................................................32

Using the WebUI..................................................................................... 33

Using the Web User Interface (WebUI).................. ... .... ... ... ... ... .... ... ... ... .... ... ... ... ... .... ... ...34

Status Page......................................................................................................................36

System Status..................... .... ... ... ....................................... ... ... .... ......................36

VSP725 Administrator and Provisioning Manual

System Pages ................................. ....................................... ... .... ... ... ... .... ... ... ... .............37

SIP Account Management......... ... ... .... ... ... ... .... ... ... ... ... .... ... ... ... .... ......................37

General Account Settings ...................................... .... ... ... ... .... ... ... ... ... .... ... ...37

Dial Plan........................................................................................................39

SIP Server Settings................ ... .... ... ... ... .... ... ...................................... .... ... ...40

Registration Settings.....................................................................................40

Outbound Proxy Settings ..............................................................................40

Backup Outbound Proxy Settings .................................................................41

Audio Settings...............................................................................................41

Quality of Service.......................... ... ... ... .... ...................................... ... .... ... ...42

Signaling Settings .........................................................................................42

Feature Access Codes Settings....................................................................43

Busy Lamp Field ........................................... ... ... ... .... ... ................................44

Voicemail Settings.........................................................................................45

NAT Traversal ...............................................................................................45

Music on Hold Settings .................................................................................46

Network Conference Settings .......................................................................46

Session Timer...............................................................................................46

Call Settings.........................................................................................................47

General Call Settings....................................................................... ... .... ... ...47

Do Not Disturb...............................................................................................47

Call Forward..................................................................................................48

Preferences .........................................................................................................49

General User Settings............... .... ... ... ... .... ... ... ....................................... ... ...49

Call Hold Reminder.......................................................................................50

Call Waiting...................................................................................................50

Programmable Keys............................................................................................51

Program Dial Keys...............................................................................................54

Speed Dial Keys..................................................... ... ... .... ... ... ... .... ... ... ................55

Speed Dial Keys.................................................. ... .... ... ... ... .... ... ... ... .............56

Signaling Settings................................................................................................57

Voice .............................................................................................................57

NAT Traversal ...............................................................................................57

Ringer Settings................................................. ... ... ... ... .... ... ................................58

Paging Zones................................ ... ....................................... ... .... ... ... ... .............59

Hotline Settings............................. ... ....................................... ... .... ... ... ... .............60

Network Pages .................................................................................................................61

Basic Network Settings........................................................................................61

Basic Network Settings .................................................................................61

Advanced Network Settings.................................................................................62

VLAN.............................................................................................................62

LLDP-MED....................................................................................................63

802.1x ...........................................................................................................63

Contacts Pages ................................................................................................................64

Local Directory.....................................................................................................64

Create Local Directory Entry.........................................................................66

Directory Import/Export .............................................................. ... ... ... .... ... ...66

Blacklist.........................................................................................................67

Create Blacklist Entry....................................................................................68

VSP725 Administrator and Provisioning Manual

Blacklist Import/Export ..................................................................................69

LDAP ...................................................................................................................70

LDAP Settings...............................................................................................70

Broadsoft .............................................................................................................73

Broadsoft Phonebook Settings......................................................................73

Call History ..........................................................................................................74

Servicing Pages................................................................................................................75

Reboot.................................................................................................................75

Time and Date.....................................................................................................75

Time and Date Format ..................................................................................76

Network Time Settings..................................................................................76

Time Zone and Daylight Savings Settings ....................................................76

Manual Time Settings....................................................................................77

Firmware Upgrade...............................................................................................78

Firmware Server Settings..............................................................................78

Manual Firmware Update and Upload ..........................................................79

Updating a Cordless Handset .......................................................................79

Provisioning.........................................................................................................81

Provisioning Settings.....................................................................................82

Plug-and-Play Settings..................................................................................82

DHCP Settings..............................................................................................83

Resynchronization.........................................................................................84

Import Configuration......................................................................................85

Export Configuration ........................................ ... ... .... ... ... ... .... ... ... ... .............86

Reset Configuration ......................................................................................86

Security................................................................................................................87

Administrator Password ................................................................................87

User Password..............................................................................................87

Web Server ................................................................... ... .............................88

Certificates...........................................................................................................88

System Logs.... ... .... ...................................... .... ... ... ... ... .... ...................................89

Syslog Settings .............................................................................................89

Network Trace...............................................................................................90

Download Log...............................................................................................90

Provisioning Using Configuration Files............................................... 91

The Provisioning Process.................................................................................................92

Resynchronization: configuration file checking................................. ... ... ... .... ... ...93

VSP725 restart ....................................................................................................93

Configuration File Types...................................................................................................94

Data Files...................................... ... .... ... ....................................... ... ... ... .... ... ... ................95

Configuration File Tips and Security.................................................................................96

Guidelines for the MAC-Specific configuration file...............................................96

Securing configuration files with AES encryption ................................................97

Configuration File Parameter Guide..................................................... 99

"sip_account" Module: SIP Account Settings .................................................................100

General configuration file settings ............................................................. .... ... .101

VSP725 Administrator and Provisioning Manual

MAC-specific configuration file settings............................................................. 111

"hs_settings" Module: Handset and Headset Settings ...................................................114

General configuration file settings ............................................................. .... ... . 114

MAC-specific configuration file settings............................................................. 114

"network" Module: Network Settings.................... ... ... .... ... .......................................... ... . 115

General configuration file settings ............................................................. .... ... . 115

MAC-specific configuration file settings............................................................. 117

"provisioning" Module: Provisioning Settings.................... ... ... ....................................... . 119

"time_date" Module: Time and Date Settings.................................................................124

"log" Module: Log Settings................................ ... ... ... .... ... ... ... ... .....................................128

"remoteDir" Module: Remote Directory Settings.............................................................129

"web" Module: Web Settings ...................................................................................... ... .134

"user_pref" Module: User Preference Settings...............................................................135

General configuration file settings ............................................................. .... ... .135

MAC-specific configuration file settings.............................................................136

"call_settings" Module: Call Settings ..............................................................................139

"pfk" Module: Programmable Feature Key Settings .......................................................142

"speed_dial" Module: Speed Dial Settings......................................................................144

"ringersetting" Module: Distinctive Ringer Settings.........................................................145

"file" Module: Imported File Settings...............................................................................146

General configuration file settings ............................................................. .... ... .146

MAC-specific configuration file settings.............................................................147

"tone" Module: Tone Definition Settings..........................................................................149

"profile" Module: Password Settings...............................................................................152

General configuration file settings ............................................................. .... ... .152

MAC-specific configuration file settings.............................................................152

"page_zone" Module: Paging Zone Settings..................................................................153

"softkey" Module: Custom Soft Key Settings..................................................................155

Troubleshooting................................................................................... 157

Common Troubleshooting Procedures...........................................................................157

Appendixes........................................................................................... 159

Appendix A: Soft Keys............... ... ... .... ... ... ... ....................................... ... .... ... ... ... ... .... ... .159

Appendix B: Maintenance....... ... ... ... .... ... ... ... .... ... ... ... .... ... .......................................... ... .161

Appendix C: GPL License Information ...........................................................................162

REFACE

Congratulations on your purchase of this VTech product. Please thoroughly read this manual for all the feature operations and troubleshooting information necessary to install and operate your new VTech product. You can also visit our website at

businessphones.vtech.com or call 1 (888) 370-2006.

VSP725 Administrator and Provisioning Manual

This administrator and provisioning manual contains detailed instructions for installing and configuring your VSP725 SIP Deskset with softwa re version 1.1.4 or newer . See “Using the

Status menu” on page 24 for instructions on checking the software version on the VSP725.

Please read this manual before installing the product. Please print this page and record the following information regarding your product: Model number: VSP725 Type: Small to medium business SIP-endpoint deskset Serial number: _______________________________ Purchase date: _______________________________ Place of purchase: ____________________________ Both the model and serial numbers of your VTech product can be found on the bottom of

the console. Save your sales receipt and original packaging in case it is necessary to return your

telephone for warranty service.

Preface 6 Back to Contents

VSP725 Administrator and Provisioning Manual

CallFwd

Notes provide important information about a feature or procedure.

A caution means that loss of data or unintended circumstances may result.

Text Conventions

Table 1 lists text formats and describes how they are used in this guide.

Table 1. Description of Text Conventions

T ext Format Description

Screen Identifies text that appears on a device screen or a

WebUI page in a title, menu, or prompt.

HARD KEY or DIAL-PAD KEY Identifies a hard key, including the dial-pad keys.

Identifies a soft key.

Example of a Note.

Example of a Caution.

Audience

This guide is written for installers and system administrators. It assumes that you are familiar with networks and VoIP, both in theory and in practice. This guide also assumes that you have ordered your IP PBX equipment or service and selected which PBX features you want to implement. This guide references specific IP PBX equipment or services only for features or settings that have been designed for a specific service. Please consult your equipment supplier or service provider for recommended switches, routers, and firewall and NAT traversal settings, and so on.

As the VSP725 SIP Deskset becomes certified for IP PBX equipment or services, VTech may publish interop guides for those specific services. The interop guides will recommend second-party devices and settings, along with VSP725-specific configurations for optimal performance with those services. For the latest updates, visit our website at

businessphones.vtech.com.

Introducing the VSP725 8 Back to Contents

About the VSP725 Deskset

The VTech VSP725 SIP Deskset is a business phone designed to work with popular SIP telephone (IP PBX) equipment and services. Once you have ordered and co nfigured your SIP equipment or service, the VSP725 enables you to make and receive calls as you would with any other business phone. The VSP725 provides calling features like hold, transfer, conferencing, speakerphone, speed-dial numbers and one-touch directory access.

The VSP725 Deskset features include:

 2.5-inch backlit Liquid Crystal Display  Speakerphone, headset, hold and mute  Up to 3 SIP account registrations  Up to 6 active SIP sessions  3-way conferencing  12 dual-function programmable keys

VSP725 Administrator and Provisioning Manual

 Message Waiting alert LED  Dual 10/100 Mbps Ethernet ports  Power over Ethernet enabled  DECT cordless headset and cordless handset support

For information about registering a cordless headset, see the VSP725 Deskset User's Guide. For information about registering a cordless handset, see the VSP601 Handset Quick Start Guide.

 200-entry Call Log

There are two network ports, known as the Ethernet port and PC port, at the back of the VSP725. The Ethernet port allows the VSP725 Deskset to connect to the IP PBX. The PC port is for another device such as a personal computer to connect to the Ethernet network through the VSP725.

You can configure the VSP725 using the menus on the phone, a browser-based interface called the WebUI, or an automatic provisioning process (see “Provisioning Using

Configuration Files” on page 91). The WebUI enables you to configure the VSP725 using

a computer that is connected to the same Local Area Network. The We bUI re sid es on the VSP725, and may get updated with firmware updates.

The VSP725 SIP Deskset supports intercom and call transfers between system extensions and can connect you and two other parties on the same conference call.

The VSP725 has 12 dual-function programmable keys. You can program these keys for quick dial, busy lamp field, line access or any of the functions described in “Programmable

Keys” on page 12.

Introducing the VSP725 9 Back to Contents

Quick Reference Guide

CANCEL

While in a menu, press to cancel an operation and exit the menu.

Press to display the phone menu.

SELECT

Press to select a menu item or save an entry or settin g.

NAVIGATION KEY

While in menus, press  or  to scroll through the menu, highlight items or change settings. While entering names or numbers, press  or  to move the cursor left or right.

SOFT KEYS

Perform actions according to the on-screen labels.

Programmable keys

Can be programmed to perform various functions or access various features.

For example:

 Press to access a line to make

a call

 Press to dial a monitored

extension or a quick-dial number

 Press to answer a ringing call

on any line or monitored extension.

Programmable Keys

The table below lists the default settings for the programmable feature keys (PFKs). The key assignments on your phone may be different. Some keys may be programmed as Quick Dial keys, for example. You can assign functions to programmable keys using the phone menu (Main Menu > User Settings > Programmable keys), using the WebUI, or via provisioning and the configuration file.

For more information about assigning functions to programmable keys using the phone menu, see the User Guide.

To assign functions to programmable keys using the WebUI, see “Programmable Keys” on

page 51.

For the programmable key configuration file parameters, see “"pfk" Module: Programmable

Feature Key Settings” on page 142.

Table 2. Programmable key default settings

Key Number Setting

VSP725 Administrator and Provisioning Manual

1 Line—Account 1* 2 Line—Account 1 3 Line—Account 1 4 Directory 5 Call History 6 Redial 7 Messages 8 Do Not Disturb 9 Call Forward All 10 None 11 None 12 None 13–24 None

* You can assign more than one key to an account. For example, you can configure Line keys 1 and 2 to access Account 1, and Line keys 3 and 4 to a ccess Account 2. Use the key label card to identify the keys for VSP725 users after configuration.

Introducing the VSP725 12 Back to Contents

VSP725 Administrator and Provisioning Manual

Other possible programmable key settings

 Call Forward No Answer—Turns Call Forward No Answer (CFNA) on and off.

When CFNA is on, unanswered incoming calls are forwarded to another number after a specified delay.

 Call Forward Busy—Turns Call Forwa rd Busy (CFB) on and off. When CFB is on,

incoming calls are forwarded to another number when the line is busy.

 Quick Dial  BLF—Busy lamp field keys let you monitor activity at other phones. The key LED

indicates call status. Keys 4 to 12 can be programmed as BLF.

 ACD—If enabled as an ACD (Automatic Call Distribution) key, the user can press

the key to display the ACD State menu on the phone. The user can select an ACD state from the menu, and the key LED will indicate the selected state. See the User Guide for more information about using the ACD State menu. The ACD feature is compatible with Broadsoft's Broadworks Call Center Application.

 Page—If this feature is enabled, press the Page key to call one or a group of

phones. Y ou can configure p ages to be automatically answered. See “SIP Account

Management” on page 37.

 Multicast page—Press the Multicast page key to page a ll phon es in a pre- defin ed

paging zone. See “Paging Zones” on page 59.

 Park Call—Dials the access code to park your current call. To program access

codes, see “SIP Account Management” on page 37.

 Retrieve Parked Call—Dials the access code to retrieve a parked call.  In Call DTMF—Dials a string of numbers while you are on a call. For examp le,

pressing the key might dial a conference access code.

 Call Return—Dials the number of the last missed call.  Group Call Pickup—Dials the Group Call Pickup code, allowing you to answer a

call ringing at any extension within an admin-defined group.

 Direct Call Pickup—Dials the Direct Call Pickup code, allowing you to answer a call

ringing at a specific extension. After pressing the button, you may need to enter th e extension number manually.

 Prefix Dialing—Automatically goes off-hook and dials a prefix (hidden from the

user).

Introducing the VSP725 13 Back to Contents

LED Behavior

The programmable keys have LEDs that indicate various states.

Table 3. VSP725 LED behavior

Key function LED Activity Description

VSP725 Administrator and Provisioning Manual

Account Flashing ORANGE

Steady GREEN Quickly flashing GREEN Slowly flashing GREEN

Shared account Steady ORANGE

Slowly flashing ORANGE

Do Not Disturb Off

Steady ORANGE

Call Forward Off

Steady ORANGE Page Steady GREEN Outgoing page in progress Busy Lamp Field Off

Steady ORANGE

Quickly flashing ORANGE

Flashing ORANGE Automatic Call

Distribution

Quickly flashing GREEN

Steady GREEN

Slow Flash GREEN

Steady ORANGE

Slowly flashing ORANGE

Quickly flashing ORANGE

Account not registered Dialing or on a call Ringing incoming call Held call

Shared account is on a call Shared account is on hold

DND is off DND is on

Call forwarding is off Call forwarding is on

Monitored phone is idle Monitored phone is on a call or has a held call The monitored phone is ringing BLF registration error

Agent "wrap up" state Agent ready state Agent unavailable state Logged on Logged off ACD subscription error

Introducing the VSP725 14 Back to Contents

Network Requirements

A simple VSP725 SIP Deskset installation example is shown in Figure 1. A switched network topology is recommended for your LAN (using standard 1 0/100 Ethernet switches that carry traffic at a nominal rate of 100 Mbit/s).

The office LAN infrastructure should use Cat.-5/Cat.-5e cable. The VSP725 requires a wired connection to the LAN. However, wireless connections from

your LAN to other devices (such as laptops) in your office will not impede performance. A Dynamic Host Configuration Protocol (DHCP) server is recommended and must be on

the same subnet as the VSP725 Desksets so that IP addresses can be auto-assigned. In most cases, your network router will have a DHCP server. By default, the VSP725 has DHCP enabled for automatic IP address assignment.

Some DHCP servers have default settings that limit the number of network IP addresses assigned to devices on the network. You should log in to your server to confirm that the IP range is sufficient.

If no DHCP server is present, you can assign a static IP to the VSP725. You can assign a static IP address using the VSP725 menu. Go to Admin settings > Network setting > Set static IP. If you do not have a DHCP server or do not manually assign static IPs, you will not be able to access the WebUI and/or enable automatic time updates from an NTP server.

VSP725 Administrator and Provisioning Manual

A DNS server is recommended to resolve the path to the Internet and to a server for firmware and configuration updates. If necessary, the system administrator can also download upgrade files and use the WebUI to update the VSP725 firmware and/or configuration settings manually.

For users whose computers require a GigE Ethernet frame r ate (a gigabit per second), use separate Ethernet connections for the VSP725 and the computer . The Ethernet connection through a VSP725 is limited to 100 Mbits/s.

Figure 1. VSP725 Installation Example

Introducing the VSP725 15 Back to Contents

VSP725 Configuration Methods

You can configure the VSP725 using one of the following methods:

 From the VSP725 itself, using the menus. The VSP725 menus are best suited to

configuring a few settings, perhaps after the initial setup has been done. For administrators, the settings available on the VSP725 menus include network settings, account settings, and provisioning settings. See “Using the Admin

Settings Menu” on page 27. Many of the settings accessible on the VSP725 are

most useful for end users. Through the menu, they can customize the screen appearance, sounds, and manage calls. For more information, see the VSP725 User Guide.

 The Web User Interface, or WebUI, which you access using your Internet browser .

See “Using the WebUI” on page 33. The browser-based interface is easy to navigate and best suited to configuring a large number of VSP725 settings at once. The WebUI gives you access to every setting required for configuring a single device. You can enter service provider account settings on the WebUI, configure the programmable keys, and set up provisioning, which will allow you to automatically and remotely update the VSP725 after initial configuration.

VSP725 Administrator and Provisioning Manual

 Provisioning using configuration files. Working with configuration files is the best

way to configure multiple phones. There are several methods available to enable the VSP725 to locate and upload the configuration file. For example, you can enable the VSP725, when it starts up or rebo ots, to check for the presence of a configuration file on a provisioning server. If the configuration file is new or has been modified in any way , the VSP725 automatically downloads the file and applies the new settings. For more information, see “Provisioning Using

Configuration Files” on page 91.

Introducing the VSP725 16 Back to Contents

Adding a Custom Logo

Y ou can upload a custom logo to be displayed on the pho ne idle screen and during bootup. Uploading a logo is done using the configuration file. The parameters for uploading a custom logo are described in “Uploading a custom logo” on page 17. The default logo for bootup and idle mode is the vtech logo.

Idle screen logo behavior

The behavior described below is disabled by default. You can enable the logo to appear instead of the idle screen after a specified period of

inactivity. The parameter for setting the delay before the logo appears is in the General configuration file. See “user_pref.idle_to_logo_timeout” on page 135.

You can enable the phone screen to cycle between the logo and the idle screen when the phone is in idle mode by setting both the

user_pref.logo_to_idle_timeout

on page 135.

VSP725 Administrator and Provisioning Manual

user_pref.idle_to_logo_timeout

parameters. See “user_pref.logo_to_idle_timeout”

and the

Logo specifications

The file type and dimensions for the logo are listed below.

File type: Monochrome bitmap (.bmp) Dimensions (w × h): Idle screen and bootup logo: 158 × 57 pixels

Positioning a custom logo on the screen is a matter of creating a logo with the maximum dimensions listed above, including any surrounding white space. Note that the width of the logo specified in the table above is the same as the width of the VSP725 screen (158 pixels). There are no configuration file settings to specify the x-axis or y-axis position of the logo on the screen.

Uploading a custom logo

The file.bootup_logo and file.idle_logo parameters in the configuration file allow you to upload a custom bootup logo and custom idle logo. Place the logos on your server and enter the URL for each logo for the file.idle_logo and file.bootup_logo parameters.

If the downloaded logo is found to be invalid, the syslog will record one of the following errors:

 file not found  invalid file format

Introducing the VSP725 17 Back to Contents

VSP725 Administrator and Provisioning Manual

 incorrect image size  image is not in black and white

Custom logo user interactions

For VSP725 users, pressing any hard key will exit the idle logo and perform the key's function. For example, pressing MENU will show the Main Menu.

Pressing a soft key when the idle logo is showing will switch to the idle screen.

Introducing the VSP725 18 Back to Contents

Customizing Soft Keys

The configuration file allows you to select which soft keys can appear on the Idle screen, the Active Call screen, the Held Call screen and the Live Dial screen. You can also specify the position of each soft key.

Some soft keys appear only under certain conditions. For example , the Line soft key on the Idle screen appears only if there is more than one registered SIP account. When a "conditional" soft key is not visible, the soft key's position is left empty.

Soft key levels with no soft keys will not be shown if there are multiple soft key levels (as indicated by the  and  icons). Any soft key level where all soft keys are invisible will be dynamically skipped when the user navigates through the available levels. On the VSP725, a soft key level consists of three soft keys (populated or blank) in a row.

Table 4 shows the soft key options available for each screen. Each screen can have a maximum of nine soft keys.

You cannot edit soft key text. The configuration file parameters allow you to only select and position the soft keys for each screen.

VSP725 Administrator and Provisioning Manual

Table 4. Custom Soft Keys

Screen Available Soft Keys Soft Key Text

Idle Blank

Directory Call Log Redial Messages Do Not Disturb Call Forward Call Forward All Call Forward No Answer Call Forward Busy Intercom Retrieve Parked Call Call Return

Custom soft key configuration file settings

The custom soft keys parameters are included in the "softkey" module. For more information, see “"softkey" Module: Custom Soft Key Setting s” on page 155. To modify a soft key parameter, enter values separated by commas. Soft keys appear on the phone screen in the same order as the soft key values you enter. For example, the parameter/value combination of Idle screen shown below:

softkey.idle = line,dir,settings

will result in the

Introducing the VSP725 21 Back to Contents

ONFIGURATION

ENUS

VSP725 Administrator and Provisioning Manual

SING THE

C HAPTER 2

HONE

The VSP725 Main Menu has the following sub-menus:

 Features—manage calls, view and add directory entries, view call history, access

messages, and use the speed dial men u .

 Status—vie w the VSP725 network status, account registration st atus, and product

information.

 User Settings—allows the user to set the language for the display, configure the

appearance of the display, edit programmable keys, register a DECT headset and customize the audio settings.

 Admin settings—configure network settings (enter static IP addresses, for

example), account settings and prov isio nin g settin gs .

This chapter contains instructions for using the Admin Settings menu and for accessing the Status menu. See the VSP725 User Guide for more information about the Features menu and User Settings menu.

Configuration Using the Phone Menus 22 Back to Contents

Viewing the Main Menu

To use the VSP725 menu:

1. When the VSP725 is idle, press MENU. The Main Menu appears.

VSP725 Administrator and Provisioning Manual

2. Press

 or  to highlight the desired sub-menu, and then press SELECT.

 Y ou can a lso press a correspo nding dial pad key to select a numbered menu item.

Press 2 to view the Status menu, for example.

 Press SELECT or an appropriate soft key to save changes.  Press CANCEL to cancel an operation, exit the menu display or return to the idle

screen.

Configuration Using the Phone Menus 23 Back to Contents

VSP725 Administrator and Provisioning Manual

Using the Status menu

Use the Status menu to verify network settings and begin troubleshooting if network problems or account registration issues affect operation.

You can also find the software version of the VSP725 on the Product Info screen, available from the Status menu.

To view the Status menu:

1. When the VSP725 is idle, press MENU.

2. On the Main Menu, press

 or  to highlight Status, and then press SELECT. 

The Status menu appears.

3. On the Status menu, press

 or  to highlight the desired menu, and then press

SELECT.

The available status menus are listed in Table 5.

T able 5. Status menu summary

Menu Information listed

1. Network  IP address

 DHCP status (Enabled/Disabled)  Subnet Mask  Gateway IP address  DNS server 1 IP address  DNS server 2 IP address  SNTP server URL  MAC address

Configuration Using the Phone Menus 24 Back to Contents

VSP725 Administrator and Provisioning Manual

T able 5. Status menu summary

Menu Information listed

2. Line Lines and registration status. On the Line menu, highlight and select the desired line to view detailed line status information:

 Line status (Registered/Not registered)  Account display name  Account User ID  Registrar Server IP address  Registrar Server port number  Proxy server IP address  Proxy server port number

3. Product Info

4. Cordless Accessories

 Model number  Serial number  MAC address  Boot version  Firmware version  V-Series  Hardware version  EMC version

 DECT handset (Registered/Not registered)  DECT headset (Registered/Not registered)

Configuration Using the Phone Menus 25 Back to Contents

VSP725 Administrator and Provisioning Manual

Viewing Line status

To view line status, from the Status menu, select Line. The Line menu lists the available lines, along with icons indicating each line's current registration status.

Table 6. Line status ic ons

Icon Description

Line registered

Line unregistered

Line disabled

To view complete status information for a line:

 On the Line menu, press  or  to highlight the desired line, and then press

SELECT. The full line status screen appears.

Configuration Using the Phone Menus 26 Back to Contents

Using the Admin Settings Menu

Enter

123

To access the Admin Settings menu:

1. When the VSP725 is idle, press MENU.  The Main Menu appears.

VSP725 Administrator and Provisioning Manual

2. Press

3. Use the dial pad to enter the admin password, and then pres s . The default

The Admin settings are listed in Table 7.

Table 7. Admin setting summary

Setting Options

1. Network setting 1. DHCP (Enabled, Disabled)

2. Line 1. LINE 1

 or  to highlight Admin settings, and then press SELECT.

-orPress 4 (Admin settings) on the dial pad.

password is admin (press the soft key to switch between text input options—lowercase letters, uppercase letters, and numbers).

2. Set static IP

3. VLAN ID

4. Others

2. LINE 2

3. LINE 3

3. Provisioning 1. Server

2. Login

3. Password

4. Reset to default Press SELECT to display a screen that allows you to reset the phone to factory default settings.

5. Restart phone Press SELECT to display a screen that allows you to restart the phone.

Configuration Using the Phone Menus 27 Back to Contents

VSP725 Administrator and Provisioning Manual

Save

Using the Network Setting menu

Use the Network setting menu to configure network-related settings for the VSP725. For more information about these settings, see “Basic Network Settings” on page 61 and

“Advanced Network Settings” on page 62.

To use the Network setting menu:

1. From the Admin Settings menu, press then press SELECT. The Network setting menu appears.

2. Press

To enable or disable DHCP:

1. From the Network setting menu, press

 or  to highlight the desired option, and then press SELECT:

 DHCP  Set static IP  VLAN ID  Others (DNS and NTP servers).

SELECT. The DHCP screen appears.

 or  to highlight Network setting, and

 or  to highlight DHCP, and then press

2. Press

DHCP is enabled by default, which means the VSP725 will get its IP address from the network. When DHCP is disabled, you must enter a static IP address for the VSP725.

To set static IP for the VSP725:

1. From the Network setting menu, press

Configuration Using the Phone Menus 28 Back to Contents

 or  to select Enabled or Disabled, and then press .

You must be familiar with TCP/IP principles and protocols to configure static IP settings.

 or  to highlight Set static IP, and then

press SELECT.

VSP725 Administrator and Provisioning Manual

Add dot

Save

Backspc

Save

If DHCP is disabled, the Set static IP menu appears. If DHCP is enabled, an error message appears briefly before returning you to the Network setting menu.

2. On the Set static IP menu, enter the static IP address. Use the dial pad and the

soft key to enter characters. Press

 or  to advance to the next character.

3. Press

4. Press

5. Press .

To set the VLAN ID for the VSP725:

1. From the Network setting menu, press

2. On the VLAN ID menu, press

3. Press

4. Press

 and enter the Subnet Mask. Use the dial pad and the soft key to

enter characters. Press

 or  to advance to the next character.

 and enter the Gateway. Use the dial pad and the Add dot soft key to enter

characters. Press

press SELECT.

 or  to advance to the next character.

 or  to enable or disable the WAN VLan.

 and enter the WAN VID. Use the dial pad and the soft key to enter

characters. The valid range is 0 to 4095.

 and then press  or  to enable or disable the PC port VLan.

 or  to highlight VLAN ID, and then

5. Press

6. Press .

Configuration Using the Phone Menus 29 Back to Contents

 and enter the PC port number. Use the dial pad and the soft key to

enter characters. The valid range is 0 to 4095.

To set other settings (DNS and NTP):

Add dot

Save

VSP725 Administrator and Provisioning Manual

1. From the Network setting menu, press SELECT.

If DHCP is disabled, the Others menu appears. If DHCP is enabled, an error message appears briefly before returning you to the Network setting menu.

2. Enter the IP address for the primary DNS server . Use the dial pad and the soft key to enter characters. Press

3. Press

4. Press

5. Press .

 and enter the IP address for the secondary DNS server. The VSP725 uses

this server if the primary server does not respond.

 and enter the IP address for the NTP server . If the VSP725 does not use an

NTP server, you must manually enter the time and date settings.

 or  to advance to the next character.

 or  to highlight Others, and then press

Configuration Using the Phone Menus 30 Back to Contents

+ 132 hidden pages

Vtech VSP725 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Preface 6 Back to Contents

Text Conventions

Audience

Related Documents

Introducing the VSP725 8 Back to Contents

About the VSP725 Deskset

Quick Reference Guide

Programmable Keys

Other possible programmable key settings

LED Behavior

Network Requirements

VSP725 Configuration Methods

Adding a Custom Logo

Idle screen logo behavior

Logo specifications

Uploading a custom logo

Custom logo user interactions

Customizing Soft Keys

Custom soft key configuration file settings

Configuration Using the Phone Menus 22 Back to Contents

Viewing the Main Menu

Using the Status menu

Viewing Line status

Using the Admin Settings Menu

Using the Network Setting menu