VSP600
VSP601
DECT SIP Cordless Base Station and Handset
Rev. 3 05/14
VSP600/VSP601 Administrator and Provisioning Manual
Congratulations on your purchase of this VTech product. Before using this VTech
product, please read Important Safety Information on page 92 of this manual. Please
horoughly read this manual for all the feature operation s and troubleshooting
t
information necessary to install and operate your new VTech product. You can also
visit our website at businessphones.vtech.com or call 1 (888) 370-2006.
Model number: VSP600/VSP601
Type: DECT SIP-cordless base station and handset
Serial number: ________________________________
Purchase date: ________________________________
Place of purchase: _____________________________
Both the model and serial numbers of your VTech product can be found on th e
bottom of the base station and inside the battery compartment of the handset.
Save your sales receipt and original packaging in case it is necessary to return your
product for warranty service.
2
VSP600/VSP601 Administrator and Provisioning Manual
Industry Canada...........................................................................................93
FCC part 15..................................................................................................94
GPL License Information ................................................................................95
work Settings ............................................................71
4 Table of contents
VSP600/VSP601 Administrator and Provisioning Manual
Introduction
This administrator and provisioning guide contains detailed instru ctions for
configuring the VSP600 DECT SIP cordless base station and VSP601 cordless
handset. Please read this guide before attempting to configure the devices.
Audience
This guide is written for installers and system administrators. It assumes that you
are familiar with networks and VoIP, both in theory and in practice. This guide also
assumes that you have ordered your IP PBX equipment or service and selected which
PBX features you want to implement. This guide references specific IP PBX
equipment or services only for features or settings that have been designed for a
specific service. Please consult your equipment or service provider for recommended
switches, routers, and firewall and NAT traversal settings, and so on.
As the VSP600 base station becomes certified for IP PBX equipment or services,
VTech may make interop guides available for those specific services. The interop
guides will recommend second-party devices and settings, along with base-stationspecific configurations for optimal performance with those services.
Related documents
The VSP600 DECT SIP Cordless Base Station Quick Start Guide contains a quick
reference guide to the base station and handset external features and brief
instructions on connecting the base station to a working IP PBX system and
registering a handset.
The VSP600/VSP601 User Guide contains a quick reference guide, full installation
instructions, instructions for making and receiving calls, and a guide to all userconfigurable settings.
The documents are available from our website at businessphones.vtech.com.
About the base station
The VTech VSP600 base station is designed to work with popular SIP telephone (IP
PBX) equipment and services. Once you have ordered and configured your SIP
equipment or service, the base station and DECT cordless handsets enable you to
make and receive calls as you would with any other business phone.
The VSP600 base station features include:
Registration of up to 6 DECT cordless handsets
Up to 6 SIP account registrations
Up to 4 active SIP sessions (per account)
Power over Ethernet
Handset locator
DECT cordless handset features include:
Backlit display
Speakerphone, hold, intercom and mute capability
Corded headset jack
3-way conferencing
200-entry call history
5 Introduction
VSP600/VSP601 Administrator and Provisioning Manual
You can configure the base station using a browser-based interface called the
WebUI, or an automatic provisioning process (see Provisioning Using Configuration
Files on pag
is connected to the same Local Area Network. The WebUI resides on the base
that
station and may get updated with firmware updates.
e 53). The WebUI enables you to configure the base station using a PC
6 Introduction
VSP600/VSP601 Administrator and Provisioning Manual
Network Requirements
A switched network topology is recommended for your LAN (using standard 10/100
Ethernet switches that carry traffic at a nominal rate of 100 Mbit/s).
The office LAN infrastructure should use Cat.-5/Cat.-5e cable.
The base station requires a wired connection to the LAN. However, wireless
connections to other devices (such as laptops) in your office will not impede
performance.
A Dynamic Host Configuration Protocol (DHCP) server is recommended and must be
on the same subnet as the base station so that an IP address can be auto-assigned.
In most cases, your network router will have a DHCP server. By default, the base
station has DHCP enabled for automatic IP address assignment.
NOTE: Some DHCP servers have default settings that limit the number of network IP
addresses assigned to devices on the network. You should log in to your server to
confirm that the IP range is sufficient.
If no DHCP server is present, you can assign a static IP to the base station. You can
assign a static IP address using the WebUI. See Basic Network Settings on page 28.
do not have a DHCP server or do not manually assign a static IP, you will not
If you
be able to access the WebUI and/or enable automatic time updates from an NTP
server.
A DNS server is recommended to resolve the path to the Internet and to a server for
firmware and configuration updates. If necessary, the system administrator can also
download upgrade files and use the WebUI to update the base station firmware
and/or configuration settings manually.
7 Network Requirements
VSP600/VSP601 Administrator and Provisioning Manual
Configuring the Base Station
You can configure the base station using one of two methods:
The Web User Interface, or WebUI, which you access using your Internet
browser. See Using the WebUI on page 9. The browser-based interface is easy
to navigate
WebUI has every setting required for configuring the base station and
handsets. You can enter service provider account settings on the WebUI, assign
accounts to handsets, and set up provisioning, which will allow you to
automatically and remotely update the base station after initial configuration.
Provisioning using configuration files. Working with configuration files allows
you to configure the base station at regular intervals. There are several
methods available to enable the base station to locate and upload a
configuration file. For example, you can enable the base station, when it starts
up or reboots, to check for the presence of a configuration file on a provisioning
server. If the configuration file is new or has been modified in any way, the
base station automatically downloads the file and applies the new settings. For
more information, see Provisioning Using Configuration Files on page 53.
and best-suited to configuring a wide variety of settings. The
Most o
handset menus allow users to customize the screen appearance, sounds, and
manage calls. For more information, see the VSP600/VSP601 User Guide.
f the settings accessible on the handset are most useful for end users. The
8 Configuring the Base Station
VSP600/VSP601 Administrator and Provisioning Manual
Using the WebUI
The Web User Interface (WebUI) resides on the base station. You can access it using
an Internet browser. After you log in to the WebUI, you can configure the base
station and handsets on the following pages:
System
o SIP Account Management
o Call settings
o User Preferences
o Signaling Settings
o Handset Settings
Network
o Basic Network Settings
o Advanced Network Settings
Contacts
o Base Directory
o Blacklist
Servicing
o Reboot
o Time and Date
o Firmware Upgrade
o Provisioning
o Security
o Certificates
o System Logs
The WebUI also has a System Status page, where you can view network status and
general information about the base station and handsets. Some of the information on
the status page is also available on the Status menu available on the handset.
To access the WebUI:
1. Ensure that your computer is connected to the same network as the base station.
2. Find the IP address of the base station:
a. On a handset, press MENU.
b. Press to highlight Status, and then press SELECT.
c. With Network highlighted, press SELECT.
The Network status screen appears.
d. On the Network status screen, note the IP Address.
Network
IP Address:
10.88.51.133
DHCP:
Enabled
BACKOK
9 Using the WebUI
VSP600/VSP601 Administrator and Provisioning Manual
3. On your computer, open an Internet browser. (Depending on your browser, some
of the pages presented here may look different and have different controls.
Ensure that you are running the latest update of your preferred browser.)
4. Type the IP address in the browser address bar and press ENTER on your
computer keyboard.
The browser displays a window asking for your user name and password.
5. For the user name, enter admin. For the password, enter the default password,
admin. You can change the password later on the Servicing > Security page.
6. Click OK.
The WebUI appears.
Click topics from the navigation bar along the top of the WebUI, and then click links
to individual pages along the left. You view and chan ge settings in two different
types of fields: drop-down lists and entry fields into which you type information. For
your security, the WebUI times out after 10 minutes, so if it is idle for that time, you
must log in again.
The remaining procedures in this section assume that you are already l ogged into
the WebUI.
NOTE: The settings tables in this section contain settings that appear in the WebUI
along with links to their equivalent settings in the configuration file template. You
can use the configuration file template to create custom configuration files.
Configuration files can be hosted on a provisioning server and used for automatically
configuring base stations. For more information, see Provisioning Using Configuration
Files on pag
e 53.
Saving Your Settings
Each WebUI settings page has a button. Click to save any changes
you have made on the page. During a configuration session, click
move on to the next WebUI page.
before you
10 Using the WebUI
VSP600/VSP601 Administrator and Provisioning Manual
WebUI: Status
On the Status pages, you can view network status and general information about
the base station and handsets. Some of the information on the Status pages is also
available on the Status menu available on the handset.
System Status
The system status page shows:
General information about the base station, includin g model, MAC address,
and software version
Account Status information about the current SIP account registration
Network informationregarding the base station’s network address and
network connection.
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Handset Status
The handset status page shows the name and registration status of cordless
handsets. The page lists the maximum of six handsets, even if fewer handsets are
registered. If you have not given the handsets unique names, the default name of
“HANDSET” appears.
12 WebUI: Status
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WebUI: System
SIP Account Management
On the SIP Account Management pages, you can enter the account settings for each
line you have ordered from your service provider. Each line has its own Account
settings page.
The SIP account settings are also available as parameters in the configuration file.
See “sip_account” Module: SIP A
ccount Settings on page 60.
General Account Settings
Click the link for each setting to see the matching configuration file parameter in
Appendix A: Configuration File Settings. Default values and
Setting Description
Enable AccountEnable or disable the SIP account. Select to enable.
Display NameThe display name identifies the SIP account throughout
the WebUI and on the handset Line menu. The display
name is also the text portion of the caller ID that is
displayed for outgoing calls using account x.
13 WebUI: System
ranges are listed there.
VSP600/VSP601 Administrator and Provisioning Manual
User identifier
Authentication nameIf authentication is enabled on the server, enter the
Authentication passwordIf authentication is enabled on t he server, e nter the
Dial PlanEnter the dial plan, with dialing strings separated by a |
Inter Digit Timeout (secs)Sets how long the handset waits after any “P” (pause) in
Maximum Number of CallsSelect the maximum number of concurrent active calls
Feature SynchronizationEnables the base station to synchronize with Broadworks
Enter the User identifier supplied by your service provider.
The User ID, also known as the Account ID, is a SIP URI
field used for SIP regis tratio n. It i s also used a s pa rt of the
caller ID displayed for outgoing calls.
authentication name (or authentication ID) for
authentication with the server.
authentication password for a uthe nticatio n with t he ser ver.
symbol. See Dial Plan on pa g e 15.
the dial string or in the dial plan.
allowed for that account.
Application Server. Changes to features such as DND, Call
Forward All, Call Forward No Answer, and Call Forward
Busy on the server side will also update the settings on
the handset menu and WebUI. Similarly, changes using
the handset or WebUI will update the settings on the
server.
DTMF methodSelect the default DTMF transmission method. You may
need to adjust this if call quality problems are triggering
unwanted DTMF tones or you have problems sending
DTMF tones in general.
Unregister after rebootEnables the base station to unregister the account(s) after
rebooting—before the account(s) register agai n as the base
station starts up.
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Dial Plan
The dial plan consists of a series of dialing rules, or strings, that determine whether
what the user has dialed is valid and when the handset should dial the number.
Dialing rules must consist of the elements defined in the table below.
Element Description
x Any dial pad key from 0 to 9, including # and *.
[0-9] Any two n u m b e r s s e p a r a t e d b y a h y phen, where the second number is greater
than the first. All numbers within the range or valid, excluding # and *.
x+ An unlimited series of digits.
, This represents the playing of a secondary dial tone after the user enters
the digit(s) specified or dials an external call prefix before the comma. For
instance, “9,xxxxxxx” means the secondary dial tone is played after the
user dials 9 until any new digit is entered. “9,3xxxxxx” means that only
when the digit 3 is hit would the secondary dial tone stop playing.
PX This represents a pause of a defined time; X is the pause duration in
seconds. For instance, “P3” would represent pause duration of 3 seconds.
When “P” only is used, the pause time is the same as the Inter Digit
Timeout (see SIP Account Management on page 13).
(0:9) This is a substitution rule where the first number is replaced by the second.
For example, “(4:723)xxxx” would replace “46789” with “723-6789”. If the
substituted number (the first number) is empty, the second number is
added to the number dialed. For example, in “(:1)xxxxxxxxxx”, the digit 1
is appended to any 10-digit number dialed.
|
A sample dial plan appears below.
This separator is used to indicate the start of a new pattern. Can be used to
add multiple dialing rules to one pattern edit box.
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SIP Server Settings
Setting Description
Server addressEnter the IP address or domain name for the SIP server.
Server portEnter the port number that the SIP server will use.
Registration Settings
Setting Description
Server addressEnter the IP address or domain name for the registrar server.
Server portEnter the port number that the registrar server will use.
ExpirationEnter the desired registration expiry time in seconds.
Registration Freq (secs) Enter the desired registration retry frequency in seconds. If
registration using the Primary Outbound Proxy fails, the
Registration Freq setting determines the number of seconds
before a registration attempt is made using the Backup
Outbound Proxy.
Outbound Proxy Settings
Setting Description
Server addressEnter the IP address or domain name for the proxy server.
Server portEnter the port number that the proxy server will use.
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Backup Outbound Proxy Settings
Setting Description
Server addressEnter the IP address or domain name for the backup proxy server.
Server portEnter the port number that the backup proxy server will use.
Audio Settings
Setting Description
Codec priority 1Select the codec to be used first during a call.
Codec priority 2Select the codec to be used second during a call if the previous
codec fails.
Codec priority 3Select the codec to be used third during a call if previous codecs
fail.
Codec priority 4Select the codec to be used fourth during a call if previous codecs
fail.
Codec priority 5Select the codec to be used fifth during a call if previous codecs
fail.
Enable voice
encryption (SRTP)
Select to enable secure RTP for voice packets.
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Quality of Service
Setting Description
DSCP (voice)Enter the Differentiated Services Code Point (DSCP) v a lue from the
Quality of Service setting on your router or switch.
DSCP (signalling)Enter the Differentiated Services Code Point (DSCP) value from the
Quality of Service setting on your router or switch.
Signaling Settings
Setting Description
Local SIP portEnter the local SIP port.
TransportSelect the SIP transport protocol:
TCP (Transmission Control Protocol) is the most reliable protocol
and includes error checking and delivery validation.
UDP (User Datagram Protocol) is generally less prone to
latency, but SIP data may be subject to network congestion.
SIP signalling via TLS. Optional server authentication is
supported via user-uploaded certificates. TLS certificates are
uploaded using the configuration file. See “file” Module:
Imported File Settings o
provider.
n page 88 and consult your service
18 WebUI: System
VSP600/VSP601 Administrator and Provisioning Manual
Feature Access Codes Settings
If your IP PBX service provider uses feature access codes, then enter the applicable
codes here.
Setting Description
VoicemailEnter the voicemail access code. The code is dialed when the user
selects an account from the handset’s Message menu.
DND ONEnter the Do Not Disturb ON access code.
DND OFFEnter the Do Not Disturb OFF access code.
Call Forward All ONEnter the Call Forward All ON access code.
Call Forward All OFFEnter the Call Forward All OFF access code.
Call Forward No Answer ONEnter the Call Forward No Answer ON access code.
Call Forward No Answer OFFEnter the Call Forward No Answer OFF access code.
Call Forward Busy ONEnter the Call Forward Busy ON access code.
Call Forward Busy OFFEnter the Call Forward Busy OFF access code.
Anonymous Call Reject ONEnter the Anonymous Call Reject ON access code.
Anonymous Call Reject OFFEnter the Anonymous Call Reject OFF access code.
Anonymous Call ONEnter the Anonymous Call ON access code.
Anonymous Call OFFEnter the Anonymous Call OFF acces s code.
19 WebUI: System
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Voicemail Settings
Setting Description
Enable MWI SubscriptionWhen enabled, the account subscribes to the “message
summary” event package. The account may use the User
ID or the service provider’s “Mailbox ID”.
Mailbox IDEnter the URI for the mailbox ID. The base station uses this
URI for the MWI subscription. If left blank, the User ID is
used for the MWI subscription.
Expiration (secs)Enter the MWI subscription expiry time (in seconds) for
in addition to, or instead of SUBSCRIBE and NOTIFY
methods—are ignored for account x.
Disable this setting if:
MWI service does not involve a subscription to a
voicemail server. That is, the server supports unsolicited
MWI notifications.
you want the handset LCD to indicate new messages
when the base station receives unsolicited MWI
notifications.
20 WebUI: System
VSP600/VSP601 Administrator and Provisioning Manual
NAT Traversal
Setting Description
Enable STUNEnables or disables STUN (Simple Traversal of UDP through
NATs) for account x. The Enable STUN setting allows the
base station to identify its publicly addressable information
behind a NAT via communicating with a STUN server.
Server addressEnter the STUN server IP address or domain name.
Server portEnter the STUN server port.
Enable UDP Keep-AliveEnables or disables UDP keep-alives. Keep-alive packets are
used to maintain connections established through NAT.
Keep-alive interval (secs) E nter the interval (in seconds) for sending UDP keep-alives.
Music On Hold Settings
Setting Description
Enable Local MoHEnables or disables a hold-reminder tone that the user
hears when a far-end caller puts the call on hold.
Session Timer
Setting Description
Enable Session TimerEnables or disables the SIP session timer. The session timer
allows a periodic refreshing of a SIP session using the RE -
INVITE message.
Minimum value (secs)Sets the session timer minimum value (in seconds) for
account x.
Maximum value (secs)Sets the session timer maximum value (in seconds) for
account x.
21 WebUI: System
VSP600/VSP601 Administrator and Provisioning Manual
Call Settings
You can configure call settings for each account. Call Settings include Do Not Disturb
and Call Forward settings.
The call settings are also available as parameters in the configuration file. See
“call_settings” Module: Call Settings on page 86.
General Call Settings
Setting Description
Anonymous Call RejectEnables or disables rejecting calls indicated as “Anonymous.”
Enable Anonymous Call Enables or disables outgoing anonymous calls. When enabled,
the caller name and number are indicated as “Anonymous.”
Do Not Disturb
Setting Description
Enable Do Not DisturbTurns Do Not Disturb on or off. When DND is on, incoming
calls on that account are rejected.
22 WebUI: System
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Call Forward
Setting Description
Enable Call Forward AlwaysEnables or disables call forwarding for all incoming
calls on that account. Select to enable.
Target NumberEnter a number to which all incoming calls will be
forwarded.
Enable Call Forward BusyEnables or disables forwarding incoming calls to the
target number if the number of active calls has
reached the maximum number of calls configured for
account x.
Target NumberEnter a number to which incoming calls will be
forwarded when Call Forward Busy is enabled.
Enable Call Forward No AnswerEnables or disables call forwarding for unanswered
calls on that line.
Target NumberEnter a number to which unanswered calls will be
forwarded.
DelaySelect the number of rings before unanswered calls
are forwarded.
23 WebUI: System
VSP600/VSP601 Administrator and Provisioning Manual
User Preferences
On the User Preferences page, you can set the language that appears on the WebUI.
The Preferences page is also available to users when they log on to the WebUI.
The user preference settings are also available as parameters in the configuration
file. See “user_pref” Module: User Preference Settings on page 85.
General User Settings
Click the link for each setting to see the matching configuration file parameter in
Appendix A: Configuration File Settings. Default values and
Setting Description
WebUI LanguageSets the language that appears on the WebUI.
ranges are listed there.
24 WebUI: System
VSP600/VSP601 Administrator and Provisioning Manual
Signaling Settings
The signalling settings are also available as parameters in the configu ration file. See
“network” Module: Network Settings on page 71.
Af
ter entering information on this page, click
Voice
Click the link for each setting to see the matching configuration file parameter in
Appendix A: Configuration File Settings. Default values and
to save it.
ranges are listed there.
Setting Description
Min Local RTP portEnter the lower limit of the Real-time Transport Protocol
(RTP) port range. RTP ports specify the minimum and
maximum port values that the base station will use for RTP
packets.
Max Local RTP portEnter the upper limit of the RTP port range.
NAT Traversal
The NAT Traversal settings are communicated to the VoIP server so that the base
station is reachable when connected to the Internet behind NAT.
Setting Description
Enable IP MasqueradingSelect to enable NAT traversal and IP masquerading.
Public IP addressEnter the external IP address of your router. This setting
identifies the router’s public address to the VoIP server.
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Public SIP port
Min Public RTP portEnter the lower limit of the public RTP port range.
Max Public RTP portEnter the upper limit of the public RTP port range.
Enter the router port number being used for SIP. This
setting identifies the router’s port to the VoIP server.
Handset Settings
The Handset Settings allow you to configure account assignments and names for the
cordless handsets that are registered to the base station. For more information on
registering cordless handsets, see the VSP600/VSP601 User Guide.
Account Assignments
The Account Assignments table lists the maximum of six handsets, even if there a
fewer handsets registered. The registration status of currently registered handsets
does not affect what is listed on this table.
The table always displays the maximum six accounts, even if there are fewer SIP
accounts enabled.
If you have not entered any unique handset names yet, then the default name of
“HANDSET” appears.
On the Account Assignments table, you can select which accounts will be available
for both incoming and outgoing calls on each handset.
The handset will first attempt to use the account you select under Default when
going off-hook.
26 WebUI: System
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Handset Name
On the Handset Name page, you can enter a name for each Handset. The Handset
Name will be used throughout the WebUI and will appear on the handset Idle screen.
The Handset Name is limited to a maximum of 12 characters.
The default name is “HANDSET”. Blank name fields are n ot allowed. If you click
when any fields are empty, an error message appears.
27 WebUI: System
VSP600/VSP601 Administrator and Provisioning Manual
WebUI: Network
You can set up the base station for your network configuration on the Network
settings page. Your service provider may require you to configure your network to be
compatible with its service, and the base station settings must match the network
settings.
The network settings are also available as parameters in the configuration file. See
“network” Module: Network Settings on page 71.
ter entering information on this page, click
Af
to save it.
Basic Network Settings
NOTE: If you disable DHCP on this page, you must configure static IP settings for
the base station. You must be familiar with TCP/IP principles and protocols to
configure static IP settings.
Basic Network Settings
Click the link for each setting to see the matching configuration file parameter in
Appendix A: Configuration File Settings. Default values and
Setting Description
ranges are listed there.
Enable DHCPDHCP is selected (enabled) by default, which means the base station
will get its IP address, Subnet Mask, Gateway, and DNS Server(s)
from the network. When DHCP is disabled, you must enter a static IP
address for the base station, as well as addresses for the Subnet
Mask, Gateway, and DNS Server(s).
IP AddressIf DHCP is disabled, enter a static IP address for the base station.
Subnet MaskEnter the subnet mask.
GatewayEnter the address of the default gateway (in this case, your
router).
Primary DNS
Secondary DNS
28 WebUI: Network
If DHCP is disabled or you don’t wish to use the DHCP-assigned
DNS server (or one specified by your service provider), enter
addresses for the primary and secondary DNS servers.
VSP600/VSP601 Administrator and Provisioning Manual
Advanced Network Settings
VLAN
You can organize your network and optimize VoIP performance by creating a virtual
LAN for base stations and related devices.
Click the link for each setting to see the matching configuration file parameter in
Appendix A: Configuration File Settings. Default values and
Setting Description
Enable LAN Port VLAN Enable if the base station is part of a VLAN on your network.
Select to enable.
VIDEnter the VLAN ID (vlan 5, for example).
PrioritySelect the VLAN priority that matches the Quality of Service
(QOS) settings that you have set for that VLAN ID. Outbound
SIP packets will be marked and sent according to their priority. 7
is the highest priority. NOTE: Configuring QOS settings for your
router or switch is a subject outside the scope of this document.
LLDP-MED
Setting Description
Enable LLDP-MEDEnables or disables Link Layer Discovery Protocol for Media
Endpoint Devices (LLDP-MED). LLDP-MED is a standards-based
discovery protocol supported on some network switches. It is
required for auto-configuration with VLAN settings.
ranges are listed there.
Packet Interval (secs) Sets the LLDP-MED packet interval (in seconds).
29 WebUI: Network
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