VTech I6787 User Manual

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Congratulations

on purchasing your new VTech product.

Before using this telephone, please read the

Important safety instructions

on page 39 of this manual.

This manual has all the feature operations and troubleshooting necessary to install

and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech

product. For support, shopping, and everything new at VTech, visit our website at

www.vtechphones.com. In Canada, go to www.vtechcanada.com.

Table of contents

Installation . . . . . . . . . . . . . . . . . . . . . . . . 1

Parts checklist for i6767/i6768 . . . . . . . . . . . . . . 1

Parts checklist for i6777/i6778 . . . . . . . . . . . . . . 2

Parts checklist for i6787/i6788 . . . . . . . . . . . . . . 3

Telephone base installation . . . . . . . . . . . . . . . 4

Install handset battery . . . . . . . . . . . . . . . . . . 5

Belt clip & headset (optional) . . . . . . . . . . . . . . . 6

Headset . . . . . . . . . . . . . . . . . . . . . . . . 6

Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . 6

About caller ID . . . . . . . . . . . . . . . . . . . . . . 7

Voicemail service . . . . . . . . . . . . . . . . . . . . . 7

If you subscribe to DSL ser vice . . . . . . . . . . . . . 8

Wall mounting bracket installation (optional) . . . . . . . 9

Desk/table bracket installation . . . . . . . . . . . . . . 9

Telephone settings . . . . . . . . . . . . . . . . . . . 10

Handset layout . . . . . . . . . . . . . . . . . . . . . 10

Telephone base layout . . . . . . . . . . . . . . . . . 11

Ringer volume . . . . . . . . . . . . . . . . . . . . . 12

Ringer melody . . . . . . . . . . . . . . . . . . . . . 12

Key tone . . . . . . . . . . . . . . . . . . . . . . . . 12

Language . . . . . . . . . . . . . . . . . . . . . . . . 13

Clear voicemail . . . . . . . . . . . . . . . . . . . . . 13

Dial type . . . . . . . . . . . . . . . . . . . . . . . . 13

Basic operation . . . . . . . . . . . . . . . . . . . . . 14

Make, answer, and end calls with the handset . . . . . 14

Handset speakerphone. . . . . . . . . . . . . . . . . 14

Mute . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Volume . . . . . . . . . . . . . . . . . . . . . . . . . 15

Ringer mute. . . . . . . . . . . . . . . . . . . . . . . 15

Call waiting . . . . . . . . . . . . . . . . . . . . . . . 15

Intercom . . . . . . . . . . . . . . . . . . . . . . . . 15

Conference call . . . . . . . . . . . . . . . . . . . . . 16

Transfer an external call . . . . . . . . . . . . . . . . 16

Toggle between external and intercom call . . . . . . 17

Answer an incoming call during an intercom call . . . 17

Find handset . . . . . . . . . . . . . . . . . . . . . . 17

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . 17

Advanced operation . . . . . . . . . . . . . . . . . . 18

Director y . . . . . . . . . . . . . . . . . . . . . . . . 18

Store a directory entry . . . . . . . . . . . . . . . . 18

Chart of characters . . . . . . . . . . . . . . . . . 19

Search the directory . . . . . . . . . . . . . . . . . 20

Dial a directory entry . . . . . . . . . . . . . . . . . 20

Edit a directory entr y . . . . . . . . . . . . . . . . . 20

Delete a directory entry . . . . . . . . . . . . . . . 21

Call log . . . . . . . . . . . . . . . . . . . . . . . . . 21

Review the call log . . . . . . . . . . . . . . . . . 22

Make CID entries ready to dial . . . . . . . . . . . . 22

Dial a call log entry . . . . . . . . . . . . . . . . . 22

Save an entry to the directory . . . . . . . . . . . . 23

Delete one or all entries . . . . . . . . . . . . . . . 24

Handset display screen messages. . . . . . . . . . . 24

Redial list . . . . . . . . . . . . . . . . . . . . . . . . 25

Dial from redial . . . . . . . . . . . . . . . . . . . . 25

Delete a redial entry . . . . . . . . . . . . . . . . . 25

Answering system operation . . . . . . . . . . . . . . 26

Table of contents

Message capacity . . . . . . . . . . . . . . . . . . . 26

Answering system setup . . . . . . . . . . . . . . . . 27

Activate the answering system . . . . . . . . . . . 27

Set the clock . . . . . . . . . . . . . . . . . . . . . 27

Set number of rings . . . . . . . . . . . . . . . . . 28

Set base ringer . . . . . . . . . . . . . . . . . . . . 28

Set remote access code . . . . . . . . . . . . . . 29

Set message alert tone . . . . . . . . . . . . . . . 29

Outgoing announcement . . . . . . . . . . . . . . . . 30

Record your announcement . . . . . . . . . . . . . 30

Play your announcement . . . . . . . . . . . . . . 30

Delete your announcement . . . . . . . . . . . . . 31

Message playback . . . . . . . . . . . . . . . . . . . 31

New message indication . . . . . . . . . . . . . . . 31

Options during playback . . . . . . . . . . . . . . . 31

Delete all messages . . . . . . . . . . . . . . . . . 31

Record and play memos . . . . . . . . . . . . . . . . 32

Record a memo . . . . . . . . . . . . . . . . . . . 32

Memo playback . . . . . . . . . . . . . . . . . . . 32

Remote access . . . . . . . . . . . . . . . . . . . . . 33

Remote access commands: . . . . . . . . . . . . . 33

Commands during playback mode: . . . . . . . . . 33

Message window displays . . . . . . . . . . . . . . . 34

Handset display screen messages. . . . . . . . . . . 35

Handset and base indicators . . . . . . . . . . . . . . 37

Handset lights . . . . . . . . . . . . . . . . . . . . . 37

Base lights . . . . . . . . . . . . . . . . . . . . . . . 37

Handset icons . . . . . . . . . . . . . . . . . . . . . 37

Battery . . . . . . . . . . . . . . . . . . . . . . . . . 38

Important safety instructions . . . . . . . . . . . . . . 39

Troubleshooting . . . . . . . . . . . . . . . . . . . . 40

Operating range . . . . . . . . . . . . . . . . . . . . 50

Maintenance . . . . . . . . . . . . . . . . . . . . . . 50

About cordless telephones . . . . . . . . . . . . . . . 50

Warranty . . . . . . . . . . . . . . . . . . . . . . . . 51

FCC, ACTA and IC regulations . . . . . . . . . . . . . 52

The RBRC® Seal . . . . . . . . . . . . . . . . . . . . 53

Technical specications . . . . . . . . . . . . . . . . 54

Installation

Parts checklist for i6767/i6768

Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following:

1. Quick start guide

2. Handsets (2)

3. Telephone base with

wall mounting/desktop bracket

4. Batteries (2)

5. Batter y compartment

covers (2)

6. Telephone line cord

7. Belt clips (2)

8. Base power adapter

9. Charger adapter

10. Charger

11. User’s manual

1. Quick start guide

4. Batteries (2)

5. Battery compartment covers (2)

2. Handsets (2)

3. Telephone base with wall mounting/ desktop bracket

6. Telephone line cord 7. Belt clips (2)

• To purchase replacement batteries, visit us on the web at www. vtechphones.com or call VTech Communications, Inc. at 1 (800) 595-9511 in the United States. In Canada, go to www. vtechcanada.com or call 1 (800) 267-7377.

Installation

Basic operation

10. Charger9. Charger adapter8. Base power adapter

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11. User’s manual

Installation

Parts checklist for i6777/i6778

Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following:

1. Quick start guide

2. Handsets (3)

3. Telephone base with wall mounting/ desktop bracket

4. Batteries (3)

5. Battery compartment covers (3)

6. Telephone line cord

7. Belt clips (3)

8. Base power adapter

9. Charger adapters (2)

10. Chargers (2)

11. User’s manual

1. Quick start guide

2. Handsets (3)

3. Telephone base with wall mounting/ desktop bracket

4. Batteries (3)

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5. Battery compartment covers (3)

6. Telephone line cord 7. Belt clips (3)

10. Chargers (2)9. Charger adapters (2)8. Base power adapter

11. User’s manual

Installation

Parts checklist for i6787/i6788

Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following:

1. Quick start guide

2. Handsets (4)

3. Telephone base with wall mounting/ desktop bracket

4. Batteries (4)

5. Battery compartment covers (4)

6. Telephone line cord

7. Belt clips (4)

8. Base power adapter

9. Charger adapters (3)

10. Chargers (3)

11. User’s manual

1. Quick start guide

2. Handsets (4)

3. Telephone base with wall mounting/ desktop bracket

Installation

Basic operation

4. Batteries (4)

5. Battery compartment covers (4)

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6. Telephone line cord 7. Belt clips (4)

10. Chargers (3)9. Charger adapters (3)8. Base power adapter

11. User’s manual

• Use only the AC

power adapter supplied with this telephone.

• This power unit is intended to be correctly oriented in a vertical

or oor mount

position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under the table/cabinet outlet.

Installation

Telephone base installation

It is recommended to install the telephone base away from any electronic equipment and appliances such as personal computers, computer routers, television sets, microwave ovens, and refrigerators. Avoid excessive heat, cold, dust or moisture. When a location is selected, install the telephone base and the charger as shown below.

• Plug the connector into the power jack at the bottom of the telephone base and chargers. Route cords through slots and plug the power adapter into an electrical outlet not controlled by a wall switch.

• Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone base. Route the telephone line cord through slot, then plug the other end of the cord into the modular wall telephone outlet.

Your telephone base comes with the bracket installed for desktop use. If you prefer to mount your telephone on the wall, plug in the telephone line cord and the power adapter to the telephone base as instructed above before changing it to a wall mount position (see page 7 for bracket installation).

Plug the telephone line cord into a telephone jack.

Plug power adapter into an electrical outlet not controlled by a wall switch.

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Installation

Install handset battery

• Align the two holes of the battery plug with the socket pins in the handset battery compartment, matching the red and black wires to the color-coded label.

• Place the battery in the compartment with the wires in the upper left corner.

• Position the battery compartment cover and slide it towards the unit until it clicks into place.

• For optimal performance, we recommend that you charge the handset for 16 hours.

You can keep the batter y charged by retur ning the handset to the telephone base after each use. When the battery power is fully depleted, a full recharge takes about 16 hours.

• If the handset will not be used for a prolonged period, remove the battery to prevent possible leakage.

• After you install the battery, there may be enough power for shor t calls.

Installation

Basic operation

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Installation

Belt clip & headset (optional)

• To purchase a headset, visit us on the web at www.vtechphones. com or call VTech Customer Service at 1 (800) 595 -

9511. In Canada, go to www. vtechcanada.com or call 1 (800) 267-7377.

• Whenever a compatible headset is connec ted to the cordless handset, the microphone on the handset will be muted. This reduces background noise and improves the sound quality.

• If the sound quality of the headset is poor, try unplugging it, and

rmly plugging it in

again.

For hands-free telephone conversations, use any industry standard 2.5mm headset (purchased separately). For best results, use a VTech 2.5mm headset.

Headset

Plug the 2.5 mm headset into the jack on the side of

the handset (beneath the small rubber ap).

Belt clip

Align the pins on the inside edge of the clip with the notches on the sides of the handset.

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Installation

About caller ID

The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when you’re already on a call. These features require services provided by your local telephone company.

Contact your telephone company if:

• you have both caller ID and call waiting, but as separate services (you may need combined service),

• you have only caller ID service, or only call waiting ser vice, or

• you do not subscribe to any caller ID or call waiting services but wish to try these ser vices.

You can use this telephone with regular caller ID service, and you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service. There may be fees for these services, and these services may not be available in all areas.

The caller ID features will work only if both you and the caller are in areas offering caller ID ser vice, and if both telephone companies use compatible equipment.

Voicemail service

If you subscribe to voicemail service provided by your telephone company, you can receive voicemail left by the caller. When you have new voicemail, the handset will display NEW VOICE MAIL .

Installation

Basic operation

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• Most DSL providers recommend installing a DSL

lter in every

telephone jack. Your DSL service provider may provide more information regarding telephone interference.

Installation

If you subscribe to DSL service

If there is interference during telephone conversations and/or your caller ID features are not functioning

properly, install a DSL lter to the telephone line between the telephone base and the telephone wall jack. To obtain a DSL lter and more information about DSL interference, contact your DSL service

provider.

DSL lter (for

DSL users)

To single telephone jack (RJ11C) Telephone line cord

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Installation

Wall mounting bracket installation (optional)

Your telephone base comes with the wedge installed, ready for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. For wall mounting, follow these instructions:

• First, insert the lower portion tabs of the wall mounting bracket into the lower grooves in the telephone base, then snap the upper portion tabs of the wall mounting bracket into place.

• Mount the telephone base on the wall by positioning it so the mounting studs will t into the holes

on the telephone base and wall mounting bracket. Slide the telephone base down on the mounting studs until it locks into place.

•

To remove the bracket, press both upper portion tabs rmly inward and pull the bracket downward

until it release from the grooves.

upper portion tab

Installation

Basic operation

lower portion tab

lower grooves

Desk/table bracket installation

To place your telephone base on a desk or table, insert the wall mounting/desktop bracket.

Insert the lower portion tabs of the bracket into the upper

• grooves of the telephone base.

• Snap the upper portion tabs of the bracket into place. To remove the bracket, press both upper portion tabs

• firmly inward and pull the bracket upward until it is released from the grooves.

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upper grooves

Telephone settings

Handset layout

1. Earpiece

CID (caller ID)

3. Headset jack (2.5mm)

/FLASH

Press to make or answer a call. During

a call, press to receive an incoming call if call waiting is activated.

5. Dial pad keys (0-9, *, #)

a. Press # repeatedly to display other dialing options when reviewing the call log (page 22).

b. Press

temporarily when using the pulse ser vice.

6. / SPEAKER Press to activate the handset

speakerphone. Press again to resume normal handset use.

7. REDIAL/PAUSE Press to view the redial memory. Press

and hold to insert a dialing pause when entering numbers.

8. Microphone

9. Handset display

10.

11. Volume (

to switch to tone dialing

(Directory)

/ )

5.a

5.b

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12. NavKey

Press the center NavKey to display

menus.

Press the up or down NavKey or

to navigate throug h menus (see

page 10).

Press the left or right NavKey

to navigate through menus (see page 10). Press the center NavKey to select

a highlighted menu item.

LEFT

DOWN

CENTER

RIGHT

13. /CLEAR

During a call, press to hang up. While

using the menus, press to return to the

previous menu.

14. INT (intercom) Press to initiate an intercom

conversation bet ween handsets.

15. MUTE/REMOVE

W hi le on a ca ll, press to mu te t he

microphone. While reviewing the call

log, press to delete an individual entry,

or press and hold to clear the entire call

log. While entering or editing a name or

number, press to delete a character.

Telephone settings

Telephone base layout

1. /SKIP

2. Message window

/REPEAT

4. DELETE

/PLAY/STOP

6. CHARGE light

7. IN USE light

8. VOICEMAIL light

9. VOLUME

10. FIND HANDSET

11. RECORD

12. CLOCK

13. ANNC (announcement)

14. Microphone

15. SETUP

16. ANS ON/OFF

17. Antenna

Telephone settings

1 2

6 7

3 4

10 11 12 131415 1617

Basic operation

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• Ringer will be off if the volume is set to zero, and a ringer off icon will be displayed.

If the ringer is

• turned off while scrolling throguh the options in RINGER MELODY, the sample of ringer will not be heard.

Telephone settings

Ringer volume

Your telephone has seven volume levels to choose from. You can adjust ringer volume either by the volume control on the right side of the handset, or in the handset menu. To change the ringer volume:

• Make sure the handset is in idle mode.

• Press the volume button

• Press VOL or VOL to choose the desired volume level. When nished,

the new volume level will be saved.

-OR-

• Press the center NavKey

• Press the up or down NavKey press the center NavKey to conrm.

• Press the left or right NavKey each ringer volume will be played when scrolling through the choices.

• Press the center NavKey to save. You’ll hear a conrmation tone.

Ringer melody

This feature allows you to choose from ten ringer tones for incoming calls. To choose a ringer tone:

• Press the center NavKey

• Press the up or down NavKey the center NavKey to conrm.

• Press the up or down NavKey sample of the ringer tone will be played when scrolling through the options.

• Press the center NavKey to save. You’ll hear a conrmation tone.

Key tone

If you set the key tone to off, you will not hear a beep tone when you press any of the handset keys.

• Press the center NavKey

/ to display the current volume level on the screen.

in idle mode to display the menu.

or to reach RINGER VOLUME then

or to adjust the volume. A sample of

in idle mode to display menu.

or to reach RINGER TONE, and press

to choose the desired ringer tone. A

in idle mode to display menu.

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CALL LOG >RINGER VOLUME

RINGER VOLUME

RINGER VOLUME >RINGER TONE

RINGER TONE 1

>KEY TONE LANGUAGE

Telephone settings

• Press the up or down NavKey or to reach KEY TONE then press the center NavKey .

• Press the up or down NavKey the center NavKey .

Language

The language menu allows you to select between ENGLISH, FRANÇAIS or ESPAÑOL to be used in all menus and screen displays. To change the language:

• Press the center NavKey in idle mode to display menu.

• Press the up or down NavKey the center NavKey .

• Press the up or down NavKey press the center NavKey .

Clear voicemail

In this menu, you can turn off the message waiting indication on the handset screen.

• Press the center NavKey in idle mode to display menu.

• Press the up or down NavKey press the center NavKey .

• Press the center NavKey displays, or press OFF/CLEAR to cancel.

Dial type

The dial type is preset to touch tone. If you would like to change this setting to dial pulse (rotary):

• Press the center NavKey

• Press the up or down NavKey the center NavKey .

• Press the up or down NavKey PULSE, then press the center NavKey .

to toggle between ON or OFF then press

or to reach LANGUAGE then press

or to scroll through the choices, then

or to reach CLR VOICE MAIL, and

to conrm when TURN INDICATOR OFF?

in idle mode to display menu.

or to reach DIAL TYPE then press

or to choose between TONE or

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KEY TONE ON

LANGUAGE ENGLISH

>CLR VOICE MAIL DIAL TYPE

TURN INDICATOR

OFF?

>DIAL TYPE

DIAL TYPE TONE

• When the telephone is in pulse dial mode, it is possible to switch to temporar y tone dial mode during an ongoing call by pressing *TONE. Once pressed, tone dial mode will be used for the rest of the call. After hang up, the telephone will return to pulse dialing for the next call.

Telephone settings

Basic operation

• The screen displays the elapsed time as you talk (in hours, minutes and seconds).

• While entering a number to dial, press MUTE/

REMOVE or OFF/CLEAR

to backspace; press and hold REDIAL/PAUSE to insert a pause.

Basic operation

Make, answer, and end calls with the handset

• To make a call press /FLASH or /SPEAKER, then dial the

number.

-OR-

• Dial the number then press

• To answer a call, press

pad keys (0-9, #, *).

• To end a call, press base or charger.

OFF/CLEAR, or put the handset in the telephone

Handset speakerphone

• During a call, press /SPEAKER to select between speakerphone and normal handset use.

Mute

The mute function allows you to hear the other party, but they will not be able to hear you. To use the mute function:

• During a call, press

• The screen will display the

• Press

MUTE/REMOVE again to return to normal conversation.

MUTE/REMOVE on the handset.

/FLASH or /SPEAKER.

/FLASH, /SPEAKER or any of the dial

MUTE icon.

PHONE 00:00 MUTED

MUTE

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Basic operation

Volume

• During a call, use the volume button on the right side of the handset to adjust the listening volume.

• Press the VOL or VOL volume control key to adjust the volume to a comfortable level.

Ringer mute

This feature allows you to mute the ringer temporarily when the telephone is ringing.

• Press

Call waiting

If you have call waiting service, you will hear a tone if there is an incoming call during a telephone conversation. Press the /FLASH on the handset to answer the new incoming call.

Intercom

The intercom feature allows conversatio n between one handset to another.

• Press INT to display menu while in idle mode.

• The screen will display INTERCOM TO:

• Use the dial pad to select the handset you wish to intercom.

• The screen of the originating handset will display CALLING HANDSET

• The destination handset will ring, and the screen will display HANDSET

OFF/CLEAR or MUTE/REMOVE on the handset to temporarily

silence the ringer. The next call will ring normally.

X IS CALLING.

Basic operation

RINGER MUTE

INTERCOM TO:

CALLING

HANDSET X

HANDSET x

IS CALLING

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• If the destination handset does not pick up the intercom call, the originating handset can return to the external call by pressing

/FLASH, or

OFF/CLEAR.

• If a call remains on hold for about 100 seconds, the screen of the originating handset shows

UNABLE TO CALL. TRY AGAIN and

reconnects to the external call automatically. The destination handset returns to idle mode.

Basic operation

• To answer the intercom call on the handset, press /FLASH, /SPEAKER, INT or any dialing keys (0-9,#,*) on the handset.

• To end an intercom call, press back in the telephone base or charger.

Conference call

You can conference up to two registered handsets on an external line. If one handset is on the line, press /FLASH or /SPEAKER on another handset to join the call.

Transfer an external call

This telephone allows you to transfer an external call from one handset to any other handset.

• During a call, press The screen will display TRANSFER TO:

• Use the keypad to select the number of the destination handset, and the screen will display CALLING HANDSET X.

• The destination handset will ring and the screen displays

IS CALLING.

• To answer the call at the destination handset, press

/SPEAKER, INT or any dialpad keys (0-9, #, *) on the destination

handset.

• Now the party at the originating handset can have a conversation with the party at the destination handset, and the screen displays INTERCOM.

• Press

OFF/CLEAR on the originating handset to transfer the call.

INT to put the call on hold at the originating handset.

INT, OFF/CLEAR, or place the handset

HANDSET X

/FLASH,

TRANSFER TO:

INTERCOM

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Basic operation

Toggle between external and intercom call

When on an external call and you wish to intercom another handset without dropping the external call:

• Press INT. The screen will display TRANSFER TO:

•

Press the handset number you wish to reach. The screen will display

CALLING HANDSET X.

•

Press INT on the originating handset to toggle between the external call (outside) and intercom call.

Answer an incoming call during an intercom call

• During an intercom call, there will be an alert tone signaling an incoming call.

• To answer the incoming call, press /FLASH or /SPEAKER on the handset, and the intercom call will end automatically.

• To terminate the intercom call without answering the incoming call, press

OFF/CLEAR on the handset.

Find handset

This feature allows the telephone base to page all the handsets.

• Press FIND HANDSET on telephone base, all the handset(s) will ring and the screens display PAGING.

• To stop paging, press FIND HANDSET again on the telephone base,

/FLASH, /SPEAKER or any dialpad keys (0-9, #, *) on the

handset.

Voicemail

If you subscribe to voicemail service and you have a new voicemail message, the VOICEMAIL indicator on the telephone base will ash and the handset will display NEW VOICE MAIL . Please contact your local telephone company for more information about voicemail service.

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OUTSIDE

** PAGING **

Basic operation

• Since the directory is shared by all the handsets, only one handset can review the directory at a time.

If a hanset

• attempts to enter the directory while another handset is in the directory, NOT

AVAILABLE AT THIS TIME will

be displayed.

Advanced operation

Directory

Search the directory

Entries are sorted alphabetically, and names beginning with numbers

are presented rst. An alphabetical search can be done after entering

the directory. For example, press 5 (JKL) once to nd Jenny, twice to nd Kristen, or

three times to nd Linda.

Press to enter the directory, or press the center NavKey to choose

•

REVIEW when in the director y.

• Use the dial pad to display the rst name beginning with a letter

associated with that key.

Dial a directory entry

• Press

REVIEW when in the director y menu.

• Press the up or down NavKey

use the alphabetical search to nd it.

• Press

Edit a directory entry

• Press

and use the up or down NavKey or to choose REVIEW when in the directory menu and press the center NavKey to select.

Press the up or down NavKey or to scroll to the desired entry,

•

or use the alphabetical search to nd the number. Press the center

NavKey to select.

• The screen displays number.

to enter the directory, or press the center NavKey to choose

or to scroll to the desired entry, or

/FLASH or /SPEAKER to dial the entr y.

to enter the directory, or press the center NavKey twice

EDIT NUMBER. Use the dial pad to enter the

www.vtechphones.com

>REVIEW STORE

VTECH 188005959511

EDIT NUMBER

595-9511_

Advanced operation

Press MUTE/REMOVE to backspace, or press and hold REDIAL/

•

PAUSE for at least three seconds to insert a pause. Press the center NavKey to save.

• The screen displays

characters on page 19) to enter the name. Press MUTE/REMOVE to backspace, or press # to inser t a space.

•

Press the center NavKey to conrm.

Delete a directory entry

• Press to enter the directory, or press the center NavKey to choose REVIEW when in the director y menu.

• Use the up or down NavKey or to scroll to the desired entry, or use

the alphabetical search to nd the number.

• Press MUTE/REMOVE to remove the entry, you’ll hear a conrmation tone.

Call log

If you subscribe to caller ID service, information about each caller will be

displayed after the rst or second ring.

• The call log can store up to 50 entries.

• You can review, redial, and copy the entry into the directory.

• Entries are displayed in reverse chronological order, i.e. from the latest entry to the earliest entry.

• When the call log is full, the earliest entry is deleted to make room for new incoming call information.

•

XX MISSED CALL and the NEW icon will be displayed on screen if there are new call log entries, i.e. missed call (including missed call waiting record) and un-reviewed calls.

• CALL LOG EMPTY will display on screen if there are no call log entries.

EDIT NAME. Use the dial pad (see the Chart of

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EDIT NAME VTECH_

Advanced operation

HANDSET x

XX MISSED CALLS

• Due to regional service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their name and/or telephone number.

• The time of all handsets is automatically set and updated with incoming caller ID information if you subscribe to this service.

Advanced operation

Call log (continued)

The call log can be accessed on the handset by pressing CID, or pressing the center NavKey then CALL LOG, then press the center NavKey again. If the telephone number of caller ID matches the exact telephone number in the directory, the name of the entry will be shown, otherwise, the name will be shown as delivered by the telephone company.

Review the call log

• When in the call log, use the up or down NavKey through the call log on the handset.

• The name, number, date and time of all incoming calls are displayed on the screen.

There will be an error tone when the list reaches the top or the end

• of the call log.

Make CID entries ready to dial

Although the call log entries you receive are 10 digits, (the area plus the 7-digit number,) in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial or store from the call log.

While reviewing the call log, press # repeatedly to display these dialing options for local and long distance numbers before dialing or saving the telephone number. See an example at right.

or to scroll

CALL LOG EMPTY

>CALL LOG RINGER VOLUME

A. PERSON

595-9511

3:45

1-800-595-5911

1/02

595-5911

1-595-5911

800-595-5911

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Advanced operation

Call log

Dial a call log entry

• When in the call log, use the up or down NavKey desired entry. If necessary, press # repeatedly until you see the correct dialing option.

• Press /FLASH or/SPEAKER to dial the entry.

•

Save an entry to the directory

• When in the call log, press the up or down NavKey the desired entry.

If necessary, press # repeatedly until you see the correct dialing option.

•

• Press the center NavKey to save the entry.

• If the entry has a name and a number, the screen displays

• If the entry only has a name or a number, will display on screen. Use the dial pad to enter the name or number, and press the center NavKey to save the entry.

• If the entry does not have a name and a number, will display on screen.

or to scroll to the

or to scroll to

SAVED.

EDIT NAME or EDIT NUMBER

UNABLE TO SAVE

595-5911

1-595-5911

800-595-5911

1-800-595-5911

SAVED

UNABLE TO SAVE

• When saving or deleting a number on one handset, it will automatically update all other handsets. Only one handset

• can review the directory or call log at a time. If another handset at tempts to enter the call log, it will display

NOT AVAILABLE AT THIS TIME.

Advanced operation

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Advanced operation

Call log

Delete one or all entries

• While in the call log, press the up or down NavKey the desired entry.

• Press

MUTE/REMOVE to delete an entry. Press and hold MUTE/ REMOVE to delete all entries, the screen display DELETE ALL CALLS? then press the center NavKey , you’ll hear a conrmation tone.

Handset display screen messages

Display: Means:

PRIVATE NAME

PRIVATE NUMBER

PRIVATE CALLER

UNKNOWN NAME

UNKNOWN NUMBER

UNKNOWN CALLER

LONG DISTANCE

The other party is blocking the name information.

The other party is blocking the telephone number information.

The other party is blocking the name and number information.

This caller’s name is unavailable.

This caller’s number is unavailable.

No call information is available about this caller.

This is a long distance call.

or to scroll to

DELETE ALL

CALLS?

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Advanced operation

Redial list

The telephone stores the ve most recently dialed numbers in the redial

list. You can review, redial, or save numbers into the directory.

• When there are already ve entries in the redial list, the oldest entry is

deleted to make room for the newest entry.

• Entries are displayed in reverse chronological order, i.e. from the oldest entry to the most recent entry.

The redial list can be accessed on the handset by pressing REDIAL/

PAUSE while in idle mode.

Dial from redial

• While in the redial list, press

or to scroll to the desired number.

• Press To change the number before dialing, press the center NavKey to

• select the number, and use the keypad to change the number.

Press MUTE/REMOVE to backspace, or press and hold REDIAL/

•

PAUSE for at least three seconds to insert a pause. Press /FLASH or /SPEAKER to dial the number.

Delete a redial entry

• When in the redial list, press

•

Pres s and hol d MUTE/REMOVE to remo ve the redial entr y. A

conrmation tone will be heard.

/FLASH or /SPEAKER to dial the number.

or to scroll to the number to be deleted.

REDIAL, or press the up or down NavKey

Advanced operation

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Answering system operation

Message capacity

The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes in length, but the total maximum recording time is approximately 15 minutes. Messages will remain available for replay until they are deleted.

Shows the status and number of messages (see pag e 34).

Press to re peat a messag e or press t wice to play back previou s messag es (see page

31).

Press to sk ip to the next messag e (see page 31).

Press to de lete current messag e playing. When idle, pre ss and ho ld to bring up m enu to del ete all old me ssages (see page 31).

Press to record a memo or an announcemen t on the answe ri ng syste m (see page 32).

Pre ss to set the clock (see page 27).

Press to play announcement (see page 30).

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Press to ad just volu me during p layback (see page 31).

Press to pl ay or stop messag es (see page 31).

Press to turn on or of f the answeri ng system (se e page 27).

Press to listen to setup menu (see page 28).

Answering system operation

Answering system setup

Activate the answering system

The answering system must be turned on to answer and record messages. If the answering system is turned off, the telephone base ANS ON/OFF light will be off.

• To turn the answering system on or off, press

Set the clock

Before playing each message, the answering system announces the day and time the message was received. You should set the day and time before using the answering system, so messages are dated correctly. If the clock has not been set before you receive messages on your answering system, it will announce “Time and day not set.” To set the clock:

• Press

CLOCK, and the system will announce the current clock setting.

The system will then announce “To set the CLOCK, press CLOCK.”

• Press

CLOCK again and the system will announce the year.

/SKIP or /REPEAT until the system announces the correct

year, then press CLOCK. The system will announce the hour.

• Press

/SKIP or /REPEAT, until the system announces the correct

hour, then press CLOCK. The system will announce the minute.

• Press

/SKIP or /REPEAT until the system announces the correct

minutes, then press CLOCK. The system will announce the day.

• Press

/SKIP or /REPEAT until the system announces the correct day,

then press CLOCK. The system will announce the new clock setting and return to idle mode.

ANS ON/OFF.

• Press and hold /SKIP or

/REPEAT during

set up to advance by increments of ten in setting minute and year.

• Incoming caller ID data sets the time and date. You’ll need to set the year so the day of the week can be determined from the caller ID information. The time will be set automatically only if you subscribe to caller ID service provided by your local telephone company.

• Setting this clock will not affect the handset clock, they are individual settings.

Advanced operation

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• When calling remotely to check for messages, select toll saver in number of rings setting will help to save long distance charges because the answering system will answer the incoming call after two rings when there are new messages.

Answering system operation

Answering system setup

The answering system uses voice prompts to guide you through the set up of the answering system. Press /PLAY/STOP anytime to save and exit the SETUP menu.

Set number of rings

This feature allows you to select the number of rings before the answering system answers. You can choose from two, four or six rings or toll saver. With toll saver active, the answering system answers after two rings when there are new messages, and after four rings when there are no new messages. To set the number of rings:

• Press

Set base ringer

This feature allows you to select from three telephone base ringer volume levels: high, low or off. To set the base ringer:

• Press

SETUP in idle mode, and the system announces the number of

rings setting.

/SKIP or /REPEAT until the system announces the desired setting, then press SETUP to save the setting and go to the next setting or press /PLAY/STOP to save and return to idle mode.

SETUP in idle mode until the system announces the base ringer

setting.

/SKIP or /REPEAT until the system announces the desired base ringer volume level, then press SETUP to save the setting and go to the next setting or press /PLAY/STOP to save and return to idle mode.

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Answering system operation

Answering system setup

Set remote access code

A two-digit security code is required to access the answering system from any touch tone telephone. The factory default code is 19. To set the remote access code:

• Press

•

/PLAY/STOP to save and return to idle mode.

Set message alert tone

This feature programs the system to beep every 10 seconds to alert you of new messages. The beeping will stop when all new messages have been reviewed. To set the message alert tone:

• Press

SETUP in idle mode until the system announces the remote

access code setting.

Press /SKIP or /REPEAT to change the remote access code by one, or press and hold /SKIP or /REPEAT to change by increments of 10.

Press SETUP to save the setting and go to the next setting or press

SETUP in idle mode until the system announces the message

alert tone setting.

/SKIP or /REPEAT to toggle between on or off, then press

SETUP to save the setting and go to the next setting or press /PLAY/ STOP to save and return to idle mode.

• The answering system must be turned on for the message alert tone to function.

Advanced operation

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• Your announcement can be up to 90 seconds in length.

When your

• announcement is deleted, calls will be answered with the preprogrammed announcement.

If you receive

• calls when the memory is full, the telephone will ring 10 times, then answer and announce “Please

enter remote access code.”

Announcements

• less than three seconds will not be recorded.

Answering system operation

Outgoing announcement

The outgoing announcement is the message callers hear when calls are answered by the answering system.

The telephone is preset with a greeting that answers calls with “

leave a message after the tone

” You can use this factory announcement,

or replace it with your own outgoing announcement. While in the ANNC menu, press ANNC again anytime to exit.

Record your announcement

• While in idle mode, pres s

ANNC and the system will announce

“Announcement, press PL AY or press RECORD.”

• Press RECORD to record, and the system announces

tone, press STOP when you are done.”

• After the tone, speak towards the microphone at the bottom front of the telephone base from about nine inches away.

• Press /PLAY/STOP when nished.

• The answering system will automatically playback the newly recorded announcement. Press /PLAY/STOP to stop the playback anytime. Press /PLAY/STOP to listen to the recorded announcement again. Press RECORD to record another new announcement again (follow the steps a bove). Press ANNC to exit the announcement menu.

Play your announcement

• W hile in idle mod e, pres s

ANNC and the system will annou nce

“Announcement, press PL AY or press RECORD.”

• Press /PLAY/STOP to play, press /PLAY/STOP again to stop the

playback.

Hello, please

“Record after the

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Answering system operation

Delete your announcement

• While in idle mode, press

press RECORD.”

• Press DELETE to delete, and the system will announce

Message playback

• Press /PLAY/STOP to listen to messages. Press /PLAY/STOP

to stop playback.

• If you have new messages waiting, you will hear only the new message

(oldest rst). If there are no new messages, the system will play back all messages (oldest rst).

• When playback begins, the total number of messages and the day and time it was received will be announced.

New message indication

• The message display counter will ash when there are new answering

system messages.

• If the new message alert tone is turned on, the telephone base will beep every ten seconds when there are un-reviewed messages.

Options during playback

• Press

• Press /SKIP to skip to the next message.

• Press /REPEAT to repeat the message currently playing. Press twice to lis ten to the

• Press DELETE to delete the current message. The system will advance to the next message.

Delete all messages

• When in idle mode,

• The system will announce

/ VOLUME to adjust the speaker volume.

previous message.

ANNC and the system will announce

“Announcement, press PL AY or

“Announcement deleted.”

press and hold DELETE to delete all old messages.

“All old messages deleted.”

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• If the system has less than

ve minutes

of recording time left, the remaining time will be announced.

• If

F is ashing

in the message window, memory is full. You will have to delete some messages before new ones can be received.

• Only old messages can be deleted. Messages can only be deleted after they are played.

Advanced operation

• Memo less than one second will not be recorded.

•

“Memory is full.” will be

announced if you press RECORD when the memory is full.

• Your memo can be up to four minutes in length.

Answering system operation

Record and play memos

Memos are your own recorded messages used as a reminder for yourself or other household members who use the same answering system. They are saved, played back and deleted the same way as incoming messages.

Record a memo

• While in idle mode, press

after the tone, press STOP when you are done.”

towards the microphone at the bottom front of the telephone base from about nine inches away.

• Press

Memo playback

• While in idle mode, press

• See the

/PLAY/STOP when you nished recording.

Options during playback on page 31 for other options.

RECORD. The system announces

After the tone, speak

/PLAY/STOP.

“Record

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Answering system operation

Remote access

You can access many features of your answering system remotely from any touch tone telephone. A two-digit security code is required to access the system and the factory default code is 19; see page 29 to change it. To connect remotely:

• Dial your telephone number from any touch tone telephone.

• When the system answers and announces the greeting, enter the two-digit security code.

• After hearing a double beep, enter one of the remote commands in the following table.

• Hang up or press

Remote access commands:

Hang up Saves all messages

1 Plays all messages

2 Plays new messages only

3 (twice) Deletes all old messages while no message is currently playing.

*5 Plays help menu

5 To stop

*7 Records the outgoing announcement

8 Hang up the call

0 Turns answering system on or off

Commands during playback mode:

3 Deletes the message currently playing and announces "Message deleted."

4 Repeats the playing message

4 (twice) Plays the previous message

6 Skips to the next message

8 to end the call.

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• Your memo can be up to four minutes in length.

• If no key is pressed after entering remote access, any new messages will be played automatically.

• Once the new messages have been played, the system will announce the help menu options. If no key is pressed within 20 seconds, the remote access call is automatically disconnected.

Advanced operation

Answering system operation

Message window displays

The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter.

0 No messages.

1-98 Total number of old message(s) recorded.

0-98 (ashing) Total number of new message(s) recorded in idle mode.

99 & F (alternating) Memory is full with total number of messages recorded.

1-99 (counting) Elapsed time while recording memo or announcement.

99 (ashing) Recording time exceeds 99 seconds.

1-99 (ashing) Current message number during new message playback.

1-99 Current message number during old message playback.

1-8 Current volume level while adjusting.

10-99 Current remote access code while setting.

ON (or) OF Current answering system status (on or off).

02, 04, 06, tS Current number of rings while setting.

-- System is answering a call, or being set the time and date, or being accessed remotely.

-- (ashing) System is being programmed or initialized.

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Handset display screen messages

ALREADY SAVED

CALL LOG EMPTY CALLING HANDSET X

CONNECTING......

DIRECTORY EMPTY HANDSET X IS CALLING

INTERCOM INCOMING CALL

INTERCOM ENDED LIST FULL LOW BATTERY NO SIGNAL, CALL ENDED

OUTSIDE **PAGING** PLACE IN CHARGER

The telephone number you have entered is already stored in the directory.

There are no call log entries.

Calling another handset.

The cordless handset is searching for the telephone base.

There is no directory entry.

Other handset is calling.

The handset is on an intercom call.

There is an incoming call.

The handset is terminating an intercom call.

The directory is full.

The battery needs to be recharged.

Communication between handset and telephone base is lost in intercom call.

Connected to the external call during call transfer.

The cordless handset locator has been activated.

The battery is very low. The handset should be placed in the telephone base or charger.

Appendix

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Handset display screen messages

RINGER MUTE SAVED UNABLE TO CALL

TRY AGAIN UNABLE TO SAVE

WARNING CHECK BATTERY!

XX MISSED CALLS MICROPHONE ON

LINE IN USE ENDED NO LINE

NEW VOICE MAIL PHONE SPEAKER

The ringer is muted temporarily during incoming call.

Your operation has been saved.

Target handset is out of range, or on an external call during intercom call.

You are attempting to save caller ID entr y with no name or number.

The battery is not installed or not installed properly in the handset.

-OR -

The battery needs to be replaced.

-OR -

An incorrect battery has been installed by mistake. Use only the supplied VTech battery or equivalent.

There are un-reviewed calls in your call log.

MUTE has been turned off and the person on the other end can hear you.

A handset on the telephone line is in use.

You have just ended a call.

There is no telephone line connected.

There are new voice mail message(s).

The handset is in use.

The handset speakerphone is in use.

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Handset and base indicators

Handset lights

• On when the handset speakerphone is in use.

Base lights

IN USE • Flashes when there is an incoming call.

• On when the handset is in use.

VOICEMAIL • Flashes when you have a new voicemail message (subscription to

CHARGE • On when the handset is in the telephone base. ANS ON/OFF • On when the answering system is on.

Handset icons

MUTED

voicemail with your local telephone provider is required).

• Microphone is muted.

• Ringer off.

NEW NEW VOICEMAIL • New voicemail received (a subscription service from your local telephone

SPEAKER • In speakerphone mode. Battery indicator

• New call log entries.

company is required).

• Cycles (low, medium, and full) when handset battery is charging.

• Flashes when a low battery condition is detected.

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Appendix

Battery

After the battery is fully charged, you can expect the following performance:

Operation Operating time

While in use (talking) 8 hours

While not in use (standby*) 96 hours (4 days)

*Hands et is off t he telep hone base but not in use.

The battery needs charging when:

• A new battery is installed in the handset.

• The telephone beeps when taken off the telephone base.

• Battery indicator on the handset display is ashing.

CAUTION:

To reduce the risk of re or injury to persons, read and follow these instructions:

1. Use only the battery(ies) provided or equivalent.

2. Do not dispose of the battery(ies) in a re. They may explode. Check with local waste management codes for special

disposal instructions.

3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

4. Exercise care in handling batteries in order not to create a short circuit with conductive materials such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns.

5. Charge the battery(ies) provided with or identied for use with this product only in accordance with the instructions and limitations specied in this manual.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.

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Important safety instructions

When usi ng your tele phone eq uipmen t, basic s afety pr ecauti ons shoul d always be fo llowed to r educe t he risk of r e, elect ric sho ck and inju ry, inclu ding the f ollowin g:

1. Read and unders tand all i nstruc tions.

2. Follow all warnin gs and ins truct ions mar ked on the pr oduct .

3. Unplug this pro duct fr om the wall o utlet be fore clea ning. Do n ot use liqu id or aeros ol clea ners. Use a d amp clo th for clea ning.

4. Do not use this pro duct ne ar water (for exa mple, near a b athtub, k itchen s ink, or swi mming po ol).

5. Do not place thi s produc t on an unst able tab le, shel f, stand or ot her unst able sur faces.

6. Slots and openi ngs i n the back or bot tom o f the telephone b ase an d han dset a re pro vided for v entilati on. To pr otect them from overheat ing, t hese openin gs mu st not be blocke d by placing the pr oduct on a sof t surfa ce such as a bed, so fa or rug. This pro duct sho uld never be pla ced near or over a radi ator or heat regi ster. This prod uct shoul d not be plac ed in any are a where pr oper venti lation i s not provi ded.

7. This product sho uld be operate d only from the ty pe of power sourc e indica ted on the marki ng label. If you are not sure of th e type of power sup ply in your home, con sult your dealer or l ocal pow er compa ny.

8. Do not allow anyt hing to res t on the powe r cord. Do n ot insta ll this pr oduct w here the c ord may be wal ked on.

9. Never push object s of any kind into th is produ ct throug h slots in the ba se or handse t as they may touch d angero us voltage p oints or sho rt out par ts that cou ld result in a ris k

of re or ele ctric s hock. N ever spill l iquid of an y kind on th e produc t.

10. To reduc e the risk of elect ric shock , do not disasse mble this pro duct, but ta ke it to an authorized ser vice faci lity. Openi ng or removing par ts of the base or hands et other than

speci ed acce ss door s may expos e you to dang erous vol tages or ot her risk s. Incor rect rea ssemb ling can c ause ele ctric sh ock whe n the prod uct is su bseque ntly use d.

11. D o not overl oad wall ou tlets and ex tension cords as t his can r esult in th e risk of r e or elect ric sho ck.

12. U nplug th is produ ct from t he wall out let and refe r servi cing to an a uthoriz ed serv ice faci lity un der the fo llowing c ondit ions:

A. Whe n the power s upply co rd or plug i s damage d or frayed. B. If liq uid has be en spill ed onto the p roduc t. C. If the pr oduct h as been exp osed to ra in or water. D. If the pr oduct d oes not op erate norm ally by fol lowing t he operat ing inst ructio ns. Adju st only th ose cont rols that a re covere d by the oper ation ins truct ions, as i mprope r

adj ustmen t of other co ntrols m ay result in d amage an d often re quires ex tensiv e work by an aut horized t echnic ian to rest ore the pr oduct to n ormal op eration .

E. If the p roduc t has been d ropped a nd the bas e and/or ha ndset ha s been dam aged. F. If the produ ct exhibi ts a disti nct cha nge in per forma nce.

13. Avo id using a t elepho ne (other th an cordl ess) durin g an elect rical s torm. The re is a remot e risk of el ectri c shock fr om light ning.

14. D o not use th e teleph one to repo rt a gas l eak in the v icinit y of the lea k.

15. O nly put th e handse t of your tele phone nex t to your ear when it is in no rmal tal k.

16. T his power u nit is inte nded to be c orrec tly orie nted in a ver tical or  oor mou nt positi on. The pr ongs are n ot design ed to hold t he plug in p lace if it i s plugge d into a cei ling or

an under t he table /cabine t outlet.

SAVE THESE INSTRUCTIONS

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Appendix

Troubleshooting

If you have difculty operating your telephone, please try the suggestions below. For Customer Service, visit our website at

www.vtechphones.com, or call VTech Communications at 1 (800) 595-9511; In Canada, visit our website at www.vtechcanada. com, or call V Tech Telecommunications Canada Ltd. at 1 (800) 267-7377.

Problem Suggestion

My telephone does not work at all.

Low Battery is displayed on screen.

Make sure the battery is installed and charged correctly (see pages 5 and 38). For optimum

• daily performance, return the cordless handset to the telephone base after use.

Make sure the power adapter is securely plugged into an outlet not controlled by a wall

• switch.

Make sure the telephone line cord is plugged rmly into the telephone base and the modular

• wall jack.

Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in.

• Allow up to one minute for the cordless handset and base to synchronize.

Charge the battery in the cordless handset for at least 16 hours.

• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase

• a new battery.

Disconnect the telephone base from the modular jack and plug in a working telephone. If this

• telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company.

Place the handset in the telephone base or charger for recharging.

• Remove and re-install the battery and use it normally until fully discharged, then recharge the

• handset on the telephone base or charger for 16 hours.

If the above measures do not correct the problem, the battery may need to be replaced.

•

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Troubleshooting

Problem Suggestion

The batter y does not charge in the handset or the handset battery does not accept charge.

Make sure the handset is placed in the charger correctly. The CHARGE light on the telephone

• base or charger should be on.

Remove the battery from the handset. Then re-install the battery and let it charge for 16

• hours.

If the cordless handset is in the charger or in the telephone base but the CHARGE light is not

• on, refer to “The charge light is off ” in this section.

It may be necessary to purchase a new battery. Please refer to the Battery section (see page

•

38) of this user’s manual. The telephone might be malfunctioning. Please refer to the Warranty section (see page 51)

• of this user’s manual for further instruction.

The CHARGE light is off.

The CHARGE Indicator on the telephone base

is ashing.

Clean the charging contacts on the cordless handset(s) and telephone base each month using

• a pencil eraser or a dry non-abrasive fabric.

Make sure the power adapter and tele phone line c or ds are p lugged in correctly and

• securely.

Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one

• minute for the cordless handset and telephone base to reset.

The telephone might be malfunctioning. Please refer to the Warranty section (see page 51)

• of this user’s manual for further instruction.

This is a signal that the battery is very low, completely depleted, or when there is no electrical

• contact between the battery and the telephone base.

Ensure the connector of the battery is securely plugged into the handset and place the handset

• in the telephone base for charging.

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Appendix

Troubleshooting

Problem Suggestion

There is no dial tone. First, tr y all the above suggestions.

The telephone does not ring when there is an incoming call.

• Move the cordless handset closer to the telephone base. It might be out of range.

• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

• Disconnect the telephone base from the telephone jack and connect a different telephone.

• If there is no dial tone on the telephone either, the problem is in your wiring or local service. Contact your local telephone company.

Make sure the ringer is on. (See page 12 for handset and page 28 for telephone base).

• Make sure the telephone line cord and power adapter are plugged in properly (see page 4).

• The cordless handset may be too far from the telephone base. Move it closer to the telephone

• base.

There may be too many extension phones on the telephone line to allow all of them to ring

• simultaneously. Try unplugging some of them.

If the other telephones in your home are having the same problem, the problem is in the wiring

• or local service. Contact the local telephone company (charges may apply).

Other electronic products can cause interference to your cordless telephone. Try installing your

• telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

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Troubleshooting

Problem Suggestion

The telephone does not ring when there is an incoming call.

I cannot dial out. First, try all the above suggestions.

Test a working telephone at the telephone jack. If another telephone has the same problem,

• the problem is in the telephone jack. Contact your local telephone company (charges may apply).

The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

• Re-install the battery and place the cordless handset in the telephone base.

• Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute

• for this to take place.

• Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second

• or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.

Makes sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the

• service in your area. Refer to the Dial type section of this user’s manual (page 13) to set the dial mode.

If the other telephones in your home are having the same problem, the problem is in the wiring

• or local service. Contact your local telephone company (charges may apply).

Eliminate any background noise. Noise from a television, radio, or other appliances may cause

•

the telephone to not dial out properly. If you cannot eliminate the background noise, rst tr y

muting the cordless handset before dialing, or dialing from another room in your home with less background noise.

Appendix

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Troubleshooting

Problem Suggestion

There is noise or interference during a telephone conversation.

My calls fade out or cut in and out when I am using the cordless handset.

The handset may be out of range. Move it closer to the telephone base.

• Appliances or other cordless telephones plugged into the same circuit as the telephone base

• can cause interference. Try moving the appliance or telephone base to another outlet.

Other electronic products can cause interference to your cordless telephone. Try installing

• your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, wireless routers, and other cordless telephones.

Microwave ovens operate on the same frequency as your telephone. It is normal to experience

• static on your telephone while the microwave oven is operating. Do not install this telephone in the same outlet or near a microwave oven.

If your telephone is plugged in with a modem or a surge protector, plug the telephone (or

• modem/surge protector) into a different location. If this solves the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector.

The layout of your home or ofce might be limiting the operating range. Trying moving the

• telephone base to another location, preferably a higher location for better reception.

Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls

• are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges may apply).

If the other telephones in your home are having the same problem, the problem is in the wiring

• or local service. Contact the local telephone company (charges may apply).

Do you have DSL service? If yes, you need to have a DSL lter installed at every telephone jack

•

that has a telephone connected to it. Contact your DSL service provider for lter information.

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Troubleshooting

Problem Suggestion

I hear other calls when using the telephone.

Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you

• still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.

I hear noise in the cordless handset, and none of the keys or buttons work.

My caller ID features are not working properly.

The system does not re c e i v e caller ID or the system does not display caller ID during call waiting.

Make sure the telephone line cord is plugged in securely.•

Caller ID is a subscription service. You must subscribe to this service from your local telephone

• company for this feature to work on your telephone.

The caller may not be calling from an area which supports caller ID.

• Both you and the caller’s telephone companies must use equipment which are compatible

• with caller ID service.

If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone

•

base and the telephone line jack. Contact your DSL service provider for lter information.

Make sure you subscribe to Caller ID with Call Waiting features services provided by the local

• telephone company.

The caller may not be calling from an area which supports caller ID.

• Both you and the caller’s telephone companies must use equipment which are compatible

• with caller ID service.

If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone

•

base and the telephone line jack. Contact your DSL service provider for lter information.

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Appendix

Troubleshooting

Problem Suggestion

Caller ID entries do not match the numbers I need to dial.

The answering system does not answer after the correct number of rings.

The announcement message is not clear.

The answering system does not record message.

The messages on the answering system are incomplete.

Although the call log entries you receive are 10 digits, (the area plus the 7-digit number,) in

• some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial or store from the call log. While reviewing the call log, press # repeatedly to display these dialing options for local and long distance numbers before dialing or saving the telephone number.

Make sure the answering system is on. When the answering system is on, the red light on the

• ANSWER ON/OFF key should be lit.

If Toll Saver is activated, the number of rings changes to two when there are new messages

• waiting (see page 28).

If the memor y is full or if the answering system is off, the system will answer after ten rings.

• In some cases, the answering system be affected by the ringing system used by the local

• telephone company.

When recording the announcement, make sure you speak in a normal tone of voice about nine

• inches from the telephone base.

Make sure there is no background noise (television, music, trafc, etc.) when recording.

•

Make sure the answering system is on.•

If a caller leaves a very long message, part of it may be lost when the system disconnects the

• call after 90 seconds.

If the memory on the system becomes full during a message, the system stops recording and

• disconnects the call.

If the caller’s voice is very soft, the system may stop recording and disconnect the call.

•

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Troubleshooting

Problem Suggestion

The messages on the system are very

difcult to hear.

The answering system do es not resp ond to remote commands.

Press VOL / on the side of the handset or on the telephone base to increase the speaker

• volume.

Make sure your remote access code is correct (see page 29).

• Make sure you are calling from a touch-tone telephone. When dialing a number, you should

• hear tones. If you hear clicks, then it is not a touch-tone telephone and cannot activate the answering system.

The answering system may not detect the remote access code when your announcement is

• playing. Wait until the announcement is over before entering the code.

There may be interference on the telephone line you are using. Press the dial pad keys rmly

• when dialing.

Appendix

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Troubleshooting

Problem Suggestion

CONNEC T I NG... is shown in the handset display window. Why don’t I get a dial tone when I try to use this telephone?

De-register all handsets and then register the handsets again (only one handset can be

• registered at a time).

To de-register all handsets:

Press and hold FIND HANDSET on the main telephone base for four seconds.

When the IN USE light starts to ash, release the FIND HANDSET button.

Press and release FIND HANDSET again. The IN USE light will turn off and in a few seconds,

3. all handsets will be de-registered.

All handsets will show NOT REGISTERED.

To register a handset (register one handset at a time):

Place the handset in the telephone base or a charger that is connected to a power outlet. If

1. PRESS FIND HNDST 4 SEC ON BASE does not appear on the screen after a few seconds, lift up the handset and place it in the telephone base or charger again.

On the telephone base, press and hold FIND HANDSET for four seconds. Release

2. FIND HANDSET once the IN USE light comes on.

After a while, the handset will emit a series of tones. The newly registered handset will be assigned the lowest handset number not previously assigned to another system handset when successfully registered. Repeat steps 1 and 2 if the handset is not successfully registered to the telephone base within two minutes.

Repeat the registration procedure for each system handset.

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Troubleshooting

Problem Suggestion

My cordless handset beeps five times and i s n o t p er fo r mi ng normally.

Make sure the power cord is securely plugged into the telephone base. Plug the unit into a

• different working electrical outlet not controlled by a wall switch.

Move the cordless handset closer to the telephone base. It may be out of range.

• Reset the telephone base by unplugging the unit’s electrical power. Wait for 15 seconds and

• plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.

Other electrictronic products can cause interference to your cordless telephone. Try installing

• your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

Common cure for electronic equipment.

If the unit is not responding normally, trying putting the cordless handset in the telephone base

• or the charger. If it does not seem to respond, try the following (in the order listed):

Disconnect the power to the telephone base.

• Disconnect the battery on the cordless handset.

• Wait a few minutes before connecting power to the telephone base.

• Re-install the battery and place the cordless handset into the telephone base or charger.

• Wait for the cordless handset to synchronize its connection with the telephone base. Allow up

• to one minute for this to take place.

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Appendix

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a

certain distance ----which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or ofce.

When the handset is out of range, the handset will display Searching. The user can access the handset directory, and certain parts of the menu system, i.e. handset setting and registration, but not the time setting and base setting. Not possible will be displayed if access is tried. If there i s a call while the handset is out of range, it might not ring, or if it doe s ring, t he call m ight not c onnect well whe n you pres s TALK/FL ASH. Move closer t o the tele phone base, then press TALK/FL ASH to answer t he call.

If the hand set moves out of range du ring a tele phone co nversati on, there mi ght be inter ference. To improve rece ption, move c loser to the base.

Maintenance

Taking care of you r telephone

Your cordles s telepho ne contai ns sophisticate d electr onic par ts, so it mus t be treated with care.

Avoid roug h treatmen t

Place the h andset do wn gently. Save t he origin al packing materia ls to protec t your telephone if you e ver need to sh ip it.

Avoid water

Your telephon e can be dam aged if it ge ts wet. Do not u se the hand set outdoors in the r ain, or handle it with w et hands. D o not insta ll your tele phone bas e near a sink , bathtub or s hower.

Electri cal storms

Electri cal storms can som etimes cau se power surges harmf ul to electronic eq uipment. For your own s afety, use cau tion when u sing electric ap pliances during s torms.

Cleanin g your telep hone

Your teleph one has a dur able plastic casing that should retain its lu ster for many years. Cl ean it only w ith a soft cloth s lightly damp ened wi th water or a mild so ap. Do not us e excess water or cleanin g solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.

About cordless telephones

• Privacy: the same features th at make a cordless telep hone conveni ent create some limitations . Telephone calls are tra nsmitte d between the bas e and the cordle ss handset by radio waves, so

there is a po ssibili ty that your cordle ss teleph one conversation s could be in tercepted by radio re ceiving equipm ent withi n range of th e cordles s handset. For this re ason, you sh ould not think of cordle ss telephone conve rsation s as being as private as t hose on cor ded telephones.

•

Electrical Powe r: The telep hone base of t his cordl ess telep hone must be c onnecte d to a workin g electr ical outl et. The elec trical outlet sho uld not be con trolled by a wal l switch. C alls cann ot be made fro m the cord less hand set if the telephon e base is unp lugged or switche d off, or if the e lectrical power i s interrupted.

•

Potenti al TV Inter ference: Som e cordless te lephone s operate at fre quencies that may caus e inter ference to telev isions and VCRs . To minimize or prevent such interference, do not place the teleph one base of the cordless te lephone n ear or on top of a TV or VCR. If inter ference is experien ced, moving the cordl ess teleph one father away from the TV or VCR will of ten reduce or eliminat e the inter ference. (Applies t o 25 channe l cordle ss teleph ones only).

•

Rechar geable Batt eries: This pr oduct contain s eithe r Nickel -Cadmium or Ni ckel-Metal Hyd ride recharge able batteries . Exerci se care in hand ling batteries in order not to short the bat tery with con ductin g material s uch as rin gs, brace lets, and key s. The batt ery or con ductor may overheat an d cause harm. Obser ve proper polarit y between the bat tery and t he batter y charger.

•

Nickel -Metal Hyd ride Rechargeable Batteries: Dispose of these batter ies in a safe manne r. Do not burn or pun cture. Like ot her bat teries of thi s type, if burned or pu nctured , they could release c austic material whi ch could cause inj ury.

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Warranty

What doe s this limited warr anty cover?

The manuf acturer of this V Tech Produc t warrant s to the hol der of a valid proof of purch ase (“Co nsumer” or “you ”) that the Produ ct and all access ories provided i n the sal es packag e (“Product” ) are free f rom defe cts in m aterial an d workmanship, p ursuant to the fo llowing t erms and condit ions, wh en insta lled and used no rmally a nd in acc ordance with t he Product oper ating instruct ions. This limi ted warran ty exten ds only to th e Consume r for Produ cts purc hased and u sed in the Un ited States of Ameri ca and Cana da.

What will V Tech do if t he Product is not free from de fects in materi als and workmanship during the limite d warranty period (“Materiall y Defec tive Product”)?

During th e limited warrant y period , VTech’s author ized service re present ative will r epair or re place at V Tech’s option , withou t charge, a M aterially Defect ive Produc t. If we repair the Pro duct, we may use new or refurb ished replacem ent par ts. If we c hoose to replac e the Prod uct, we m ay replac e it with a new or ref urbishe d Product of the s ame or similar de sign. We wi ll retain defect ive parts, mo dules, or equipment . Repair or rep lacemen t of the Produc t, at VTech’s option, i s your exclusiv e remedy. VTech will retu rn repaired or replace ment Produ cts to you in work ing condi tion. You should expe ct the repair or repl acement to t ake approximately 3 0 days.

How long is t he limited warranty period?

The limited warra nty period for the Produ ct extend s for ONE (1) YEAR from the date of purchase. If VTech repairs or replac es a Materially Defe ctive Product under the terms of this limited warr anty, this limite d warrant y also appl ies to repaired or replacem ent Product for a period of eith er (a) 90 days from the date the rep aired or repla cement Prod uct is shipped to you or (b) the time remain ing on the orig inal one-year warra nty; whichever is lo nger.

What is not covered by t his limited warra nty?

This limi ted warran ty does no t cover:

1. Produc t that has been su bjected to mi suse, accident, shi pping or other physica l damage, imp roper inst allation, abnorm al operati on or handlin g, neglect, inunda tion, re, water or ot her liquid

intrusi on; or

2. Produc t that has be en damage d due to repai r, alterati on or modi cation by anyone othe r than an aut horized se rvice r epresentative of V Tech; or

3. Produc t to the exte nt that the pr oblem experienc ed is cause d by signal conditi ons, net work relia bility, or cable or ante nna systems; or

4. Produc t to the exte nt that the pr oblem is caused by us e with non -VTech acces sories; or

5. Produc t whose war ranty/qu ality st ickers, Pr oduct se rial numb ers plates or electr onic serial numbe rs have been r emoved, al tered or ren dered ill egible; or

6. Produc t purcha sed, use d, serv iced, or shippe d for repa ir from ou tside th e United States of A merica or Canada , or used for comm ercial or institutional p urpose s (includ ing but not limite d to Product s used for rental pur poses); or

7. Produc t returne d without va lid proof of purcha se (see item 2 be low); or

8. Charges f or instal lation or set up, adjust ment of customer co ntrols, an d installation or re pair of systems outsi de the unit .

How do you get warrant y service?

To obtain warranty ser vice in the United States of America , please call 1-80 0-595-9511; In Canada, please dial 1 (800) 267-7377. NOTE: Before calling for ser vice, please review the user ’s manual

- a check of t he Produc t controls and featu res may save you a s ervic e call.

Except as provided by applicable law, you assume the risk of l oss or damage during trans it and transportati on and are res ponsible for delivery or handlin g charg es incurred i n the transpo rt of the Pro duct(s) to the servic e loca tion. VTech will retu rn repa ired or repla ced Pro duct under t his limited wa rranty to you, trans portat ion, de livery or han dling charges prepaid. V Tech as sumes no risk f or damag e or loss of the Pro duct in transit . If the Product failure is not cove red by thi s limited warrant y, or proo f of purchase do es not mee t the ter ms of thi s limited warrant y, VTech will notify you and wi ll request that yo u authorize the c ost of repair pri or to any f urther repair ac tivity. You must pay fo r the cost of rep air and re turn shi pping c osts for the repai r of Products th at are not covere d by this limi ted warranty.

What must you return w ith the Product to g et warranty ser vice?

1. Return th e entire original pa ckage and c ontents includi ng the Prod uct to the V Tech serv ice location alo ng with a des cription of the mal function or dif culty ; and

2. Includ e “valid proof of pur chase” (sa les recei pt) identifying t he Produc t purchased (Produ ct model) and the dat e of purcha se or recei pt; and

3. Provide yo ur name, complete and c orrect mailing ad dress, and telepho ne number.

Appendix

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Warranty

Other Li mitations

This warrant y is the complete and exclu sive agreemen t between you and VTech. It supersedes all oth er written or oral commu nicatio ns related to this Produc t. VTech provides no other warrant ies

for this Pr oduct. T he warranty exclu sively de scribe s all of VTech’s re sponsi bilities regardi ng the Pro duct. Th ere are no other expre ss warrant ies. No one is autho rized to ma ke modic ations to this limi ted warran ty and you sh ould not rely on any suc h modication.

State/Pr ovincial Law Right s: This warranty gi ves you spec ic legal rights, a nd you may also have other ri ghts, which vary f rom state to s tate or provi nce to province.

Limitat ions: Im plied wa rranties , including t hose of tness for a particu lar purp ose and merch antabil ity (an u nwritten warra nty tha t the Pr oduct i s t for ordin ary us e) are limi ted to one year f rom

date of purchas e. Some states /provinc es do not all ow limit ations on how long an impli ed warra nty lasts, so the above lim itation may not apply to you. In no event shall VTech be liable for any

indirec t, special, incide ntal, cons equential, or similar da mages (inc luding, bu t not limited to lost pr ots or revenue, in abilit y to use the Produc t or other assoc iated equip ment, the cost of substitu te

equipme nt, and claims by third parti es) resulti ng from the use of this Product . Some states/p rovince s do not allow the excl usion or limitation of inc identa l or conseque ntial damag es, so the above limitati on or exclusion may not a pply to you.

Please retain your original sales receipt as proof of purchase.

FCC, ACTA and IC regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

•

Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this

equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to your local telephone company upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telepho ne line and still have them ring when you are called. The REN for this product is

encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more

information, please contact your local telephone company.

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FCC, ACTA and IC regulations

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your

alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before inter-

rupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.

The telephone company is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:

Remain on the line and briey explain the reason for the call before hanging up.

• Perform such activities in off-peak hours, such as early morning or late evening.

•

Industry Canada

This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

The term ‘’IC: ‘’ before the certication/registration number only signies that the Industry Canada technical specications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The

termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ve.

The RBRC® Seal

The RBRC® Seal on the nickel -metal-hydrid e batter y indicates that VTech Commu nications, Inc. is volu ntarily pa rtici pating in an ind ustry pro gram to collect and recycle t hese batteries at th e end of their useful li ves, when taken out of ser vice within the U nited States and Cana da.

The RB RC® prog ram pro vides a convenient alternative to placing use d nicke l-meta l-hydri de bat teries into t he trash or municipal wa ste,which may b e illeg al in your area.

VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers parti cipating in the RBRC® program or at authorized VTech product servi ce center s. Please c all 1-800- 8-BATTERYTM for inform ation on Ni-MH bat tery rec ycling and d isposal bans/re strict ions in your a rea. VTech’s invo lvement in this prog ram is par t of its commitment t o protect ing our envi ronment a nd conser ving natural reso urces.

RBRC® is a registered tradema rk of Rechargea ble Battery Recycling Corporation.

Appendix

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Technical specications

Frequency control Crystal controlled

Transmit frequency Telephone base: 5725-5850 MHz

Receive frequency Telephone base: 2400-2483.5 MHz

Channels 95

Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according

Size Handset: 158.7mm X 52.7mm X 41.3mm

Weight Handset: 145.0 grams (including battery)

Power requirements Handset: 3 cells AAA 3.6V 600mAh NiMH battery

Memory Director y: 50 memory locations; up to 32 digits, 16 characters per location

PLL synthesizer

Handset: 2400-2483 MHz

Handset: 5725-5850 MHz

to environmental conditions at the time of use.

Telephone unit: 128.7mm X 174.6mm X 77.5mm

Telephone base: 423.8 grams

Telephone base: DC 9V@ 600mA Charger: DC 9V @200mA

Call log: 50 memory locations

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Index

About caller ID 7 About cordless telephones 50 Activate the answering system 27 Advanced operation 18-25 Answe r an incoming call during an

intercom call 17 Answering system operation 26-34 Answering system setup 27, 28, 29

Base unit installation 4 Base unit layout 11 Basic operation 14-17 Battery 38 Belt clip & headset 6

Call log 21, 22, 24 Call waiting 15 Chart of characters 19 Clear voicemail 13 Conference call 16

Delete a directory entry 21 Delete all messages 31

Delete a redial entry 25 Delete from the call log 24 Delete your announcement 31 Dial a call log entry 22 Dial a directory entry 20 Dial from redial 25 Dial long distance numbers from call

log 22 Dial type 13 Director y 18, 19, 20

Edit a directory entr y 20

FCC, ACTA and IC regulations 52 Find handset 17

Handset and base indicators 37 Handset display screen messages 24,

35, 36 Handset icons 37 Handset layout 10 Handset lights 37 Handset speakerphone 14

If you subscribe to DSL ser vice 8 Important safety instructions 39 Installation 1-9 Install handset battery 5 Intercom 15

Key tone 12

Language 13

Maintenance 50 Make, answer, and end calls with the

handset 14 Make CID entries ready to dial 22 Memo playback 32 Message capacity 26 Message playback 31 Message window displays 34 Mute 14

New message indication 31

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Index

Operating range 50 Options during playback 31 Outgoing announcement 30

Set number of rings 28 Set remote access code 29 Set the clock 27 Store a directory entry 18

Parts checklist for i6767/i6768 1 Parts checklist for i6777/i6778 2 Parts checklist for i6787/i6788 3 Play your announcement 30

Record a memo 32 Record and play memos 32 Record your announcement 30 Redial list 25 Remote access 33 Remote access commands 33 Review the call log 22 Ringer melody 12 Ringer mute 15 Ringer volume 12

Save an entry to the directory 23 Search the directory 20 Set base ringer 28 Set message alert tone 29

Table of contents ii, iii

Technical specications 54

The RBRC® Seal 53 Telephone settings 10-13 Toggle between external and intercom

call 17 Transfer an external call 16 Troubleshooting 40-49

Voicemail 17 Voicemail service 7 Volume 15

Wall mounting bracket installation 9 Warranty 51

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VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon

Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C.

Printed in China.

91-000930-080-100

Models: i6767/i6768/ i6777/i6778/i6787/i6788

User’s manual

w w w . vt e c h ph o n e s. c o m

VTech I6787 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual