This manual has all the feature operations and troubleshooting you need to
install and operate your new VTech telephone. Please take the time to review
this manual thoroughly to ensure proper installation of this VTech innovative
and feature rich product. You can also visit our website at www.vtechphones.
com for support, shopping, and everything new at VTech.
In Canada, please visit www.vtechcanada.com.
VTech toll free 1-800-595-9511
In Canada dial 1-800-267-7377
• Before using
this telephone,
please read
the Important
Safety
Instructions on
page 51.
Getting started
Parts check list:
1. Telephone base
2. Handsets (4)
3. Charger power adaptors (3)
4. Chargers (3)
5. Telephone line cord
6. Wall mount bracket
7. Belt clips (4)
8. Quick start guide
9. Base power adaptor
10. Batteries (3)
11. User’s manual
To purchase replacement batteries,
vi sit us on the web at ww w.
vtechphones.com or call V Tech
Communications, Inc. at 1-800595- 9511. In Canada, contact
V Te c h Te l ecom m u n i c at i on s
Canada Ltd. at www.vtechcanada.
com or 1-800-267-7377.
1. Telephone base
5. Telephone
line cord
2. Handsets (4)
6. Wall mount
bracket
3. Charger power adaptors (3)
4. Chargers (3)
7. Belt clips (4)
8. Quick start
guide
9. Base power adaptor
4
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10. Batteries (4)
11. User’s manual
Installation
Choose a location
For maximum performance of your
cordless telephone system:
1. Choose a central location for your
base unit.
2. Install your phone(s) as far away as
possible from any other cordless
(wireless) device such as cordless
telephones, 802.11 wireless router
(for example, WiFi).
3. Install your phone(s) as far away
as possible from other electronic
equipment such as microwave
ovens, televisions, computers,
etc.
4. Install your telephone equipment
away from heat sources and direct
sunlight.
5. Avoid excessive moisture, dust or
extreme cold.
1.
2.
Install handset battery
1. Align the two hol es in the plug with
the socket pins, then sna p the plu g
into place.
2.
Place the battery in the compartment with
the wires in the upper right corner.
3. Replace cover by sliding it upwards until
it clicks into place.
4. Be sure to charge the battery for 16 hours
before using your phone.
1
Getting started
• Use only th e provid ed
VTech battery, or
equivalent.
• Place the handset in
its base o r charger
when not in use to
ensure optimum
perfo rmance.
3
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5
• CAUTION: To reduce
the risk of re or injury,
read and follow these
instructions:
1. Use only the battery
supplied, or equivalent.
2. Do not open or
mutilate the batter y.
Released electrolyte
is corrosive and may
cause damage to the
eyes or skin It may be
toxic if swallowed.
3. Exercise care in
handling batter y in
order not to short the
battery with conducting
materials such as
rings, bracelets, and
keys. The battery or
conductor may overheat
and cause burns.
• if you n eed to ins tall
your phon e within the
same roo m as other
cordless phon es or
wireless produ cts, you
may need to s elect
a different channel
for your router and or
change t he chan nel on
your phon e’s handsets.
• Connect the power a nd
telephone line c ords
to the und ersid e of the
base as il lustrat ed.
6
Installation
Connect power to base unit/chargers
1. Plug the power adapter into an electrical outlet not controlled by a wall switch, and the
connector into the bottom of the base unit.
2. Choose the location for your charger, and plug its power supply into an electrical
outlet.
To power outlet
Connect to phone line
Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone
base. Then plug the other end of the cord into the wall telephone outlet.
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To telephone outlet
Installation
Check battery indicator
If you receive a check battery warning, it indicates one of the following:
1. There is no battery in your handset. You need to install the supplied battery into your handset (see
Install handset battery on page 5.)
2. The battery needs to be replaced.
3. The battery has been installed incorrectly. Please reinstall (see
see the diagram in the battery compartment of the handset.
Check for dial tone
After the battery is charged, press on the handset. You should hear a dial tone. If not, see
Troubleshooting.
Install handset battery) and/or
• Plug the AC ada ptor
into an ele ctrical outl et.
If the bat tery ha s not
been cha rged,
place th e hands et in the
base or ch arger, and
allow it to c harge fo r at
least 16 hours.
• Caut ion: Use on ly
the VTech power
supply p rovide d with
your phon e.•
If the phone will not be
used for a long period of
time, remove the battery
to prevent possible
leakage.
• If you have any trouble
installing your phone,
please refer to the
Troubleshooting
section near the end of
this manual.
• Whe n in low bat tery
mode, th e keypad
sounds, backlighting
and spea kerphone
features w ill not wor k.
When the b atter y has
been cha rged, these
features w ill retur n to
their normal fun ction.
Getting started
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7
Installation
If you subscribe to DSL service
If you hear interference during conversations and/or your caller ID features are not functioning properly,
install a noise lter to the telephone line between the base unit and the telephone line jack. Contact
your DSL provider to obtain a noise lter.
Noi se filt er (For
DSL users)
To single telephone
jack (RJ11C)
Telephone line cord
Belt clip (optional)
To removeTo attach
8
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Wall mounting (optional)
The wall mount brackets are designed for use on standard wall mount plates only.
1. Plug the connector of the base power adaptor to the connector jack at the bottom of the base unit.
Then plug the adaptor into an electrical outlet.
2. Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to
the wall jack.
3. Line up the tabs on the wall mount adaptors with the holes at the bottom of the base unit/back of
the charger. Snap the wall mount bracket rmly in place.
4. Mount the base unit on the wall. Position the base unit so that the mounting studs will t into the
holes on the wall mount bracket. Slide base unit down on the mounting studs until it locks into
place.
Getting started
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9
Handset layout
1. Earpiece
2. Headset jack (2.5mm)
3. CID (scroll down)
4. Talk/ash
5. Dialing keys (0-9, *, #)
6. Redial/pause
7. Speaker
8. LCD display
9. Directory (scroll up)
10. Volume control
11. Menu/select
12. Off/clear
13. Intercom
14. Mute/remove
10
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Base unit layout
1
2
3
4
5
Getting started
10
11
12
13
1. Find handset
2. Record/memo
3. Time/set
4. Change
5. Setup
6. Volume control
7. Charging LED
8. In use LED
9. Answer on/off
6
7
10. Delete
11. Repeat
12. Skip
13. Mailbox play/stop
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8
9
11
Basic operation
Handset icons
Icon Description
MUTE
NEW
Handset LEDs
LED Description
Base LEDs
LED Description
IN USE
CHARGE
ON/OFF
• On when the microphone is muted.
• On when there are new call log entries.
• On when the handset ringer is muted.
• Low battery indicator or charging indicator.
• On when in handsfree mode.
• On when the phone is off the hook.
• Flashes when an extension phone is off the hook.
• On when the handset is charging in the base.
• On when the answering system power is on.
12
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Handset operation
Making calls
• Press (or SPEAKER to use the handset speakerphone feature),
then dial the phone number.
-OR-
Dial the phone number rst, then press
• Press
OFF to end your call or place the handset in its base or
charger.
Answering calls
• Press , SPEAKER or any dialing keys.
• Press
OFF to end your call or place the handset into its base or
charger.
Adjust handset volume
The volume control is on the side of the handset. During a call, press
the VOLUME + or - keys to adjust the listening volume to a comfortable
level. When you reach the maximum or minimum setting, a double beep
will sound.
Flash function
When you subscribe to call waiting service from your telephone company,
press to switch to the new call when you receive a call waiting signal.
Press again to switch back to the original call.
Redial
• Press REDIAL/PAUSE to display the last telephone number dialed
from the handset (up to 32 digits). Use or to scroll through the
last ve numbers dialed. When the beginning or the end of the redial
list is reached, a double beep will sound.
(or SPEAKER).
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• The procedure
to change
the volume is
the same for
the handset
earpiece,
speakerphone
and headset.
• Use
• If the redial
to
access phone
company
subscriber
services, as
described by
your provider.
memory is
empty, and
REDIAL is
pressed, a
double beep will
sound.
Basic operation
13
Handset operation
• Press
• When the desired number is reached, press
• When the desired entry displays, press
Mute
• During a call, press the M UTE/REMOVE key to disable the
OFF to exit the redial review list.
or SPEAKER to
dial.
MUTE/REMOVE to delete
it. You’ll hear a conrmation beep will sound.
microphone. The screen will display MUTED briey:
PHONE 00:00:15
MUTED
MUTE
14
• Pr es s
MU TE/R EMOVE again to return to normal two -way
conversation. MICROPHONE ON will display briey.
Intercom call
• Press INT on the originating handset (HS1).
•
INTERCOM TO: will show on the screen.
• Select the handset number you wish to establish an intercom
connection. (We’ll use handset number 2 for this example). The
display will show CALLING HANDSET 2.
• Handset 2 shows CALLING HANDSET 1.
• Press
• Press
INT, SPEAKER, TALK, or any dialing key on HS2 to pick
up the call and the display will change to INTERCOM.
INT, OFF, or place HS1 back into its base or charger to end
the call.
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PHONE 00:00:15
MICROPHONE ON
INTERCOM TO:
CALLING
HANDSET 2
INTERCOM
Handset operation
If the destination handset is in use, cannot be reached or turned
off, the display on the originating handset will show UNABLE TO
CALL TRY AGAIN.
Call forward
An external call can be forwarded or transferred from one handset
(HS1) to another (HS2).
• While on an external call, you can forward the call to HS2 by
pressing and holding INTERCOM. HS1 will display FORWARD TO: you should then input the number of the handset you wish
to forward the call to.
• HS2 will show INCOMING CALL and ring.
• Press /FLASH on HS2 to answer the call.
If the forwarded call is not answered within 30 seconds, the
external call will be returned to HS1 and the display will show
CALL BACK and ring for 30 seconds. If the returned call is not
answered within 30 seconds, it will end automatically.
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INTERCOM ENDED
UNABLE TO CALL
TRY AGAIN
FORWARD TO:
Basic operation
15
• For the FIND
HANDSET
function to work,
the system
handsets need
to be in idle (off)
mode.
Handset operation
Call transfer
• While on an external call, any system handset (HS1) can transfer the call to another system handset
(HS2) by pressing INT. The external call is put on hold automatically. Then select the handset
number to be transferred.
• HS2 will ring and the screen will show HS1 IS CALLING.
• Pick up the intercom call on HS2 by pressing /FLASH.
• An intercom call is established and HS1 can communicate with HS2 prior to the external call being
transferred. CALL TRANSFERRED will briey display on HS1.
If the transferred call is not answered within 100 seconds, the external call will be returned to HS1
and the screen will show CALL BACK.
Conference call
It is possible to establish a conference call between two handsets and
the external line.
While one handset is already connected to the external line, the other
handset can join the call by pressing . A conference call will be
immediately established, both handsets will show:
Find handset
• To locate a misplaced handset, press FIND HANDSET on the base to
page all system handsets.
• To end the page at the base, press
• To end the page at the handset, press
dial pad key (0-9, *, #).
FIND HANDSET again.
, SPEAKER, OFF or any
PHONE 00:00:25
** PAGING **
16
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Directory
Your phone can store up to 50 numbers with names in the directory. Each directory location can hold
up to 32 digits for the number and 16 characters for the name. When one handset is accessing the
director y, no other system handsets can access it. If this is attempted, NOT AVAILABLE AT THIS
TIME will be displayed on the second handset.
Store a new entry
• Press MENU.
• With
DIRECTORY selected, press SEL.
• Press
• You will be prompted to
to enter the number you wish to store in the directory. Press the
MUTE/REMOVE key to backspace and make corrections. Press
SEL.
• You will then be prompted to
to spell the name. Press SEL.
• You’ll hear a conrmation tone, and the new directory entry will
briey be displayed.
•
If the directory is full, the handset will display LIST FULL.
to select STORE. Press SEL.
ENTER NUMBER. Use the dialing keys
ENTER NAME. Use the dialing keys
>STORE REVIEW
ENTER NUMBER
800-595-9511_
ENTER NAME
_
LIST FULL
• All handsets
share a common
directory which
is stored in the
base. Entries
inserted into
one handset are
available for all
handsets, and
if one deletes a
directory entry,
it will disappear
from all handsets.
• While entering
numbers,
press and hold
REDIAL/PAUSE
to add pauses if
necessary.
• If there is a
duplicated
number in
directory, the
display will show:
ALREADY
SAVED.
Basic operation
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17
• If you wish to
store a number
from redial
memory into the
directory, press
REDIAL/PAUSE
then or
to scroll to the
desired redial
number from
memory. Press
SEL.
Directory
Characters by number
Pressing any par ticular key causes different characters to be displayed in the following order:
Key
1 2 3 4 5 6 7 8 9
1 # ‘ , - . &
1
A B C 2 a b c
2
D E F 3 d e f
3
G H I 4 g h i
4
J K L 5 j k l
5
M N O 6 m n o
6
P Q R S 7 p q r s
7
T U V 8 t u v
8
W X Y Z 9 w x y z
9
0
0
? ! / ( )
#
Characters by number of key presses
@
18
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