VTech I6785 User Manual

Table of contents

Getting started . . . . . . . . . . . . . . . . . . . . . 4

Parts check list . . . . . . . . . . . . . . . . . . . . . 4

Installation . . . . . . . . . . . . . . . . . . . . . . . . 5

Choose a location . . . . . . . . . . . . . . . . . . . 5

Install handset battery . . . . . . . . . . . . . . . . . 5

Connect power to base unit/chargers . . . . . . . . . 6

Check battery indicator . . . . . . . . . . . . . . . . 7

Check for dial tone . . . . . . . . . . . . . . . . . . . 7

Noise lter . . . . . . . . . . . . . . . . . . . . . . . 8

Belt clip (optional) . . . . . . . . . . . . . . . . . . . 8

Wall mounting (optional) . . . . . . . . . . . . . . . . . 9

Handset layout . . . . . . . . . . . . . . . . . . . . . 10

Base unit layout. . . . . . . . . . . . . . . . . . . . . 11

Basic operation . . . . . . . . . . . . . . . . . . . . 12

Handset icons . . . . . . . . . . . . . . . . . . . . 12

Handset LEDs . . . . . . . . . . . . . . . . . . . . 12

Base LEDs . . . . . . . . . . . . . . . . . . . . . . 12

Handset operation . . . . . . . . . . . . . . . . . . 13

Making calls . . . . . . . . . . . . . . . . . . . . . 13

Answering calls . . . . . . . . . . . . . . . . . . . 13

Adjust handset volume . . . . . . . . . . . . . . . . 13

Flash function . . . . . . . . . . . . . . . . . . . . 13

Redial . . . . . . . . . . . . . . . . . . . . . . . . 14

Mute . . . . . . . . . . . . . . . . . . . . . . . . . 14

Intercom call . . . . . . . . . . . . . . . . . . . . . 14

Call forward . . . . . . . . . . . . . . . . . . . . . 15

Call transfer . . . . . . . . . . . . . . . . . . . . . 16

Conference call . . . . . . . . . . . . . . . . . . . 16

Find handset . . . . . . . . . . . . . . . . . . . . . 16

Voice mail service . . . . . . . . . . . . . . . . . . 16

Director y . . . . . . . . . . . . . . . . . . . . . . . . 17

Store a new entry . . . . . . . . . . . . . . . . . . 17

Characters by number . . . . . . . . . . . . . . . . 18

Review/dial from the directory . . . . . . . . . . . . 19

Edit a directory entr y . . . . . . . . . . . . . . . . . 19

Delete a directory entry . . . . . . . . . . . . . . . 20

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 21

Caller ID - call waiting ID . . . . . . . . . . . . . . . 21

Review caller ID . . . . . . . . . . . . . . . . . . . 22

Store caller ID . . . . . . . . . . . . . . . . . . . . 22

Dial from caller ID . . . . . . . . . . . . . . . . . . 24

Delete caller ID. . . . . . . . . . . . . . . . . . . . 24

Handset settings . . . . . . . . . . . . . . . . . . . . 25

Ringer volume . . . . . . . . . . . . . . . . . . . . 25

Ring tone . . . . . . . . . . . . . . . . . . . . . . . 25

Key tone . . . . . . . . . . . . . . . . . . . . . . . 25

Language . . . . . . . . . . . . . . . . . . . . . . 26

Clear voice mail . . . . . . . . . . . . . . . . . . . 26

Dial type . . . . . . . . . . . . . . . . . . . . . . . 26

Answering system operation . . . . . . . . . . . . . . 27

Turn your answering system off and on . . . . . . . 27

Day and time announcements . . . . . . . . . . . 27

To check day and time . . . . . . . . . . . . . . . . 28

Menu features . . . . . . . . . . . . . . . . . . . . 29

Outgoing announcement . . . . . . . . . . . . . . 29

Record outgoing announcement. . . . . . . . . . . 29

Table of contents

Listen to outgoing announcement . . . . . . . . . . 30

Delete outgoing announcement . . . . . . . . . . . 30

Message playback . . . . . . . . . . . . . . . . . . 31

Announcements . . . . . . . . . . . . . . . . . . . 31

Options during playback . . . . . . . . . . . . . . . 31

Delete all messages . . . . . . . . . . . . . . . . . 32

Record and play memos . . . . . . . . . . . . . . . 32

Record a memo . . . . . . . . . . . . . . . . . . . 32

Playback a memo . . . . . . . . . . . . . . . . . . 32

Call screening . . . . . . . . . . . . . . . . . . . . 33

Access code . . . . . . . . . . . . . . . . . . . . . 33

Set remote access . . . . . . . . . . . . . . . . . . 33

Remote access. . . . . . . . . . . . . . . . . . . . 34

Message alert . . . . . . . . . . . . . . . . . . . . 36

Announcement only mode . . . . . . . . . . . . . . 36

Turn announcement only mode off or on . . . . . . 36

Customize announcement only message . . . . . . 37

Base ringer . . . . . . . . . . . . . . . . . . . . . . 37

Toll saver . . . . . . . . . . . . . . . . . . . . . . . 37

Message window display . . . . . . . . . . . . . . 39

Headset operation . . . . . . . . . . . . . . . . . . . 40

Operating range . . . . . . . . . . . . . . . . . . . . 40

Batteries . . . . . . . . . . . . . . . . . . . . . . . . 41

Replace the handset battery . . . . . . . . . . . . . 41

Additional information . . . . . . . . . . . . . . . . 42

Troubleshooting . . . . . . . . . . . . . . . . . . . . 42

Maintenance . . . . . . . . . . . . . . . . . . . . . . 49

Warranty . . . . . . . . . . . . . . . . . . . . . . . . 49

Important safety instructions . . . . . . . . . . . . . . 51

FCC, ACTA and IC regulations . . . . . . . . . . . . . 52

Technical specications . . . . . . . . . . . . . . . . 54

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 55

NEED HELP?

This manual has all the feature operations and troubleshooting you need to

install and operate your new VTech telephone. Please take the time to review

this manual thoroughly to ensure proper installation of this VTech innovative

and feature rich product. You can also visit our website at www.vtechphones.

com for support, shopping, and everything new at VTech.

In Canada, please visit www.vtechcanada.com.

VTech toll free 1-800-595-9511 In Canada dial 1-800-267-7377

• Before using this telephone, please read the Important

Safety Instructions on

page 51.

Getting started

Parts check list:

1. Telephone base

2. Handsets (4)

3. Charger power adaptors (3)

4. Chargers (3)

5. Telephone line cord

6. Wall mount bracket

7. Belt clips (4)

8. Quick start guide

9. Base power adaptor

10. Batteries (3)

11. User’s manual

To purchase replacement batteries, vi sit us on the web at ww w. vtechphones.com or call V Tech Communications, Inc. at 1-800595- 9511. In Canada, contact V Te c h Te l ecom m u n i c at i on s Canada Ltd. at www.vtechcanada. com or 1-800-267-7377.

1. Telephone base

5. Telephone line cord

2. Handsets (4)

6. Wall mount bracket

3. Charger power adaptors (3)

4. Chargers (3)

7. Belt clips (4)

8. Quick start guide

9. Base power adaptor

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10. Batteries (4)

11. User’s manual

Installation

Choose a location

For maximum performance of your cordless telephone system:

1. Choose a central location for your base unit.

2. Install your phone(s) as far away as possible from any other cordless (wireless) device such as cordless telephones, 802.11 wireless router (for example, WiFi).

3. Install your phone(s) as far away as possible from other electronic equipment such as microwave ovens, televisions, computers, etc.

4. Install your telephone equipment away from heat sources and direct sunlight.

5. Avoid excessive moisture, dust or extreme cold.

Install handset battery

1. Align the two hol es in the plug with the socket pins, then sna p the plu g into place.

Place the battery in the compartment with the wires in the upper right corner.

3. Replace cover by sliding it upwards until it clicks into place.

4. Be sure to charge the battery for 16 hours before using your phone.

Getting started

• Use only th e provid ed VTech battery, or equivalent.

• Place the handset in its base o r charger when not in use to ensure optimum perfo rmance.

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• CAUTION: To reduce

the risk of re or injury,

read and follow these instructions:

1. Use only the battery supplied, or equivalent.

2. Do not open or mutilate the batter y. Released electrolyte is corrosive and may cause damage to the eyes or skin It may be toxic if swallowed.

3. Exercise care in handling batter y in order not to short the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns.

• if you n eed to ins tall your phon e within the same roo m as other cordless phon es or wireless produ cts, you may need to s elect a different channel for your router and or change t he chan nel on your phon e’s handsets.

• Connect the power a nd telephone line c ords to the und ersid e of the base as il lustrat ed.

Installation

Connect power to base unit/chargers

1. Plug the power adapter into an electrical outlet not controlled by a wall switch, and the connector into the bottom of the base unit.

2. Choose the location for your charger, and plug its power supply into an electrical outlet.

To power outlet

Connect to phone line

Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone base. Then plug the other end of the cord into the wall telephone outlet.

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To telephone outlet

Installation

Check battery indicator

If you receive a check battery warning, it indicates one of the following:

1. There is no battery in your handset. You need to install the supplied battery into your handset (see

Install handset battery on page 5.)

2. The battery needs to be replaced.

3. The battery has been installed incorrectly. Please reinstall (see see the diagram in the battery compartment of the handset.

Check for dial tone

After the battery is charged, press or SPEAKER on the handset. You should hear a dial tone. If not, see Troubleshooting.

Install handset battery) and/or

• Plug the AC ada ptor into an ele ctrical outl et. If the bat tery ha s not been cha rged, place th e hands et in the base or ch arger, and allow it to c harge fo r at least 16 hours.

• Caut ion: Use on ly the VTech power supply p rovide d with your phon e.• If the phone will not be used for a long period of time, remove the battery to prevent possible leakage.

• If you have any trouble installing your phone, please refer to the Troubleshooting section near the end of this manual.

• Whe n in low bat tery mode, th e keypad sounds, backlighting and spea kerphone features w ill not wor k. When the b atter y has been cha rged, these features w ill retur n to their normal fun ction.

Getting started

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Installation

If you subscribe to DSL service

If you hear interference during conversations and/or your caller ID features are not functioning properly,

install a noise lter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise lter.

Noi se filt er (For DSL users)

To single telephone jack (RJ11C)

Telephone line cord

Belt clip (optional)

To removeTo attach

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Wall mounting (optional)

The wall mount brackets are designed for use on standard wall mount plates only.

1. Plug the connector of the base power adaptor to the connector jack at the bottom of the base unit. Then plug the adaptor into an electrical outlet.

2. Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to the wall jack.

3. Line up the tabs on the wall mount adaptors with the holes at the bottom of the base unit/back of

the charger. Snap the wall mount bracket rmly in place.

4. Mount the base unit on the wall. Position the base unit so that the mounting studs will t into the

holes on the wall mount bracket. Slide base unit down on the mounting studs until it locks into place.

Getting started

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Handset layout

1. Earpiece

2. Headset jack (2.5mm)

3. CID (scroll down)

4. Talk/ash

5. Dialing keys (0-9, *, #)

6. Redial/pause

7. Speaker

8. LCD display

9. Directory (scroll up)

10. Volume control

11. Menu/select

12. Off/clear

13. Intercom

14. Mute/remove

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Base unit layout

Getting started

1. Find handset

2. Record/memo

3. Time/set

4. Change

5. Setup

6. Volume control

7. Charging LED

8. In use LED

9. Answer on/off

10. Delete

11. Repeat

12. Skip

13. Mailbox play/stop

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Basic operation

Handset icons

Icon Description

MUTE NEW

Handset LEDs

LED Description

Base LEDs

LED Description

IN USE

CHARGE

ON/OFF

• On when the microphone is muted.

• On when there are new call log entries.

• On when the handset ringer is muted.

• Low battery indicator or charging indicator.

• On when in handsfree mode.

• On when the phone is off the hook.

• Flashes when an extension phone is off the hook.

• On when the handset is charging in the base.

• On when the answering system power is on.

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Handset operation

Making calls

• Press (or SPEAKER) to use the handset speakerphone feature),

then dial the phone number.

-OR-

Dial the phone number rst, then press

• Press

OFF to end your call or place the handset in its base or

charger.

Answering calls

• Press , SPEAKER or any dialing keys.

• Press

OFF to end your call or place the handset into its base or

charger.

Adjust handset volume

The volume control is on the right side of the handset. During a call, press the VOLUME + or - keys to adjust the listening volume to a comfortable level. When you reach the maximum or minimum setting, a double beep will sound.

Flash function

When you subscribe to call waiting service from your telephone company, press to switch to the new call when you receive a call waiting signal. Press again to switch back to the original call.

Redial

• Press REDIAL/PAUSE to display the last telephone number dialed

from the handset (up to 32 digits). Use or , or REDAIL button

to scroll through the last ve numbers dialed. When the beginning

or the end of the redial list is reached, a double beep will sound.

(or SPEAKER).

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• The procedure to change the volume is the same for the handset earpiece, speakerphone and headset.

• Use

• If the redial

to access phone company subscriber services, as described by your provider.

memory is empty, and REDIAL is pressed, a double beep will sound.

Basic operation

Handset operation

• Press OFF to exit the redial review list.

• When the desired number is reached, press dial.

• When the desired entry displays, press

it. You’ll hear a conrmation beep will sound.

MUTE/REMOVE to delete

or SPEAKER to

Mute

• During a call, press the M UTE/REMOVE key to disable the microphone. The screen will display MUTED briey:

• Pr es s

MU TE/R EMOVE again to return to normal two -way

conversation. MICROPHONE ON will display briey.

Intercom call

• Press INT on the originating handset (HS1).

•

INTERCOM TO: will show on the screen.

• Select the handset number you wish to establish an intercom connection. (We’ll use handset number 2 for this example). The display will show CALLING HANDSET 2.

• Handset 2 shows CALLING HANDSET 1.

• Press

INT, SPEAKER, TALK, or any dialing key on HS2 to pick

up the call and the display will change to INTERCOM.

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PHONE 00:00:15 MUTED

MUTE

PHONE 00:00:15 MICROPHONE ON

INTERCOM TO:

CALLING HANDSET 2

INTERCOM

Handset operation

• Press INT, OFF, or place HS1 back into its base or charger to

end the call.

If the destination handset is in use, cannot be reached or turned off, the display on the originating handset will show UNABLE TO

CALL TRY AGAIN.

Call forward

An external call can be forwarded or transferred from one handset (HS1) to another (HS2).

• While on an external call, you can forward the call to HS2 by

pressing and holding INTERCOM. HS1 will display FORWARD TO: you should then input the number of the handset you wish to forward the call to.

• HS2 will show INCOMING CALL and ring.

• Press /FLASH on HS2 to answer the call.

If the forwarded call is not answered within 30 seconds, the external call will be returned to HS1 and the display will show CALL BACK and ring for 30 seconds. If the returned call is not answered within 30 seconds, it will end automatically.

INTERCOM ENDED

UNABLE TO CALL

TRY AGAIN

FORWARD TO:

Basic operation

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• For the FIND

HANDSET

function to work, the system handsets need to be in idle (off) mode.

Handset operation

Call transfer

• While on an external call, any system handset (HS1) can transfer the call to another system handset

(HS2) by pressing INT. The external call is put on hold automatically. Then select the handset number to be transferred.

• HS2 will ring and the screen will show HS1 IS CALLING.

• Pick up the intercom call on HS2 by pressing /FLASH.

• An intercom call is established and HS1 can communicate with HS2 prior to the external call being

transferred.

If the transferred call is not answered within 100 seconds, the external call will be returned to HS1 and the screen will show CALL BACK.

Conference call

It is possible to establish a conference call between two handsets and the external line.

While one handset is already connected to the external line, the other handset can join the call by pressing . A conference call will be

immediately established, both handsets will show:

Find handset

• To locate a misplaced handset, press FIND HANDSET on the base to

page all system handsets.

• To end the page at the base, press

• To end the page at the handset, press key (0-9, *, #).

Voice mail

If you subscribe to voice mail service provided by your telephone company, you can receive voice mail messages from callers. When you have a new voice mail, the screen will display NEW VOICE MAIL, and the voice mail indicator will ash.

On how to access your voice mail, contact your local telephone company for further instruction.

CALL TRANSFERRED will briey display on HS1.

PHONE 00:00:25

** PAGING **

FIND HANDSET again.

, SPEAKER, or any dial pad

HANDSET 1

NEW VOICE MAIL

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