VTech 5873, i5871, 5871 User Manual

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Important! Before using this telephone, you

must read the Important safety

instructions on page 68 of this manual.

NEED HELP?

This manual has all the feature operations and troubleshooting you need to install

and operate your new VTech telephone. Please take the time to review thoroughly

to ensure proper installation of this VTech innovative and feature rich product.

You can also visit our website at www.vtechphones.com for support,

shopping, and everything new at VTech.

In Canada, please visit www.vtechcanada.com.

VTech toll free 1 (800) 595-9511. In Canada, dial 1 (800) 267-7377

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Add new handsets to make your telephone more versatile (see page 63)

Your VTech i5871/i5873 telephone system can operate up to eight handsets. You can add new handsets (model number i5808, sold separately) at any time, but each must be registered with the base unit before use.

The handset provided with your telephone is automatically registered as Handset 1. Additional handsets will be assigned numbers in the order they are registered (2, 3, 4, 5, 6, 7 and 8). A maximum of eight handsets can be registered to each base unit.

To order additional handsets (model i5808), visit us on the web at www.vtechphones.com or call VTech Customer Ser vice at 1 (800) 595-9511. In Canada, call 1 (800) 267-7377.

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Table of contents

Installation

Parts checklist . . . . . . . . . . . . . . . . . . . . . . 3

Base unit installation . . . . . . . . . . . . . . . . . . . 6

Install handset battery . . . . . . . . . . . . . . . . . . 7

Belt clip & headset . . . . . . . . . . . . . . . . . . . . 8

Dial mode . . . . . . . . . . . . . . . . . . . . . . . . . 9

Caller ID information . . . . . . . . . . . . . . . . . . . 9

If you subscribe to DSL service . . . . . . . . . . . . 10

Telephone settings

Handset layout . . . . . . . . . . . . . . . . . . . . . 11

Base unit layout. . . . . . . . . . . . . . . . . . . . . 12

Handset screen images . . . . . . . . . . . . . . . . 13

Handset sounds . . . . . . . . . . . . . . . . . . . . 14

Handset messages . . . . . . . . . . . . . . . . . . . 16

Handset settings . . . . . . . . . . . . . . . . . . . . 18

Base settings . . . . . . . . . . . . . . . . . . . . . . 22

Basic operation

Make, answer and end calls . . . . . . . . . . . . . . 25

Options while on calls . . . . . . . . . . . . . . . . . 26

Intercom call . . . . . . . . . . . . . . . . . . . . . . 27

Advanced operation

Phonebook . . . . . . . . . . . . . . . . . . . . . . . 32

Store an entry in the phonebook. . . . . . . . . . . 32

Chart of characters . . . . . . . . . . . . . . . . . 33

Customize entries . . . . . . . . . . . . . . . . . . 34

Search the phonebook. . . . . . . . . . . . . . . . 34

Dial a phonebook entr y . . . . . . . . . . . . . . .

Edit a phonebook entry . . . . . . . . . . . . . . . 35

Delete a phonebook entr y . . . . . . . . . . . . . . 35

Call log . . . . . . . . . . . . . . . . . . . . . . . . . 36

Review the call log . . . . . . . . . . . . . . . . . 37

Dial a call log entry . . . . . . . . . . . . . . . . . 37

Save an entry to the handset phonebook . . . . . . 38

Delete an entry . . . . . . . . . . . . . . . . . . . 38

Redial list . . . . . . . . . . . . . . . . . . . . . . . . 39

Dial an entry from the redial list . . . . . . . . . . . 39

Save a redial entr y to the handset phonebook . . . 40

Delete a redial entry . . . . . . . . . . . . . . . . . 40

Answering system operation

About answering system operation . . . . . . . . . . . .41

Setting answering system . . . . . . . . . . . . . . . 42

Outgoing greeting . . . . . . . . . . . . . . . . . . . 45

Message playback . . . . . . . . . . . . . . . . . . . 47

Recording and playing memos . . . . . . . . . . . . . 48

Remote access . . . . . . . . . . . . . . . . . . . . . 49

Special features

Recordable ringer . . . . . . . . . . . . . . . . . . . 50

Picture download . . . . . . . . . . . . . . . . . . . . 52

Phonebook tab functions . . . . . . . . . . . . . . . . 55

Appendix

Handset and base indicators . . . . . . . . . . . . . . 60

Add additional handsets . . . . . . . . . . . . . . . . 63

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Table of contents

Charge spare battery pack . . . . . . . . . . . . . . . 66

Batteries . . . . . . . . . . . . . . . . . . . . . . . . 67

Important safety instructions . . . . . . . . . . . . . . 68

Troubleshooting . . . . . . . . . . . . . . . . . . . . 69

Operating range . . . . . . . . . . . . . . . . . . . . 75

Maintenance . . . . . . . . . . . . . . . . . . . . . . 75

About cordless telephones . . . . . . . . . . . . . . . 76

Warranty . . . . . . . . . . . . . . . . . . . . . . . . 76

FCC, ACTA and IC regulations . . . . . . . . . . . . . 77

Technical specications . . . . . . . . . . . . . . . . 80

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 81

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Installation

Parts checklist for i5871:

Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following:

1. Base unit

2. Handset

3. Base power adapter

4. Belt clip

5. Batter y

6. VTech phonebook manager CD

7. USB cable

8. Audio patch cable

9. Telephone line cord

10. User’s manual

11. Quick start guide

12. Special features guide

3. Base power adapter

5. Battery

8. Audio patch cable

1. Base unit

4. Belt clip

6. VTech phonebook manager CD

2. Handset

7. USB cable

• To p urc has e re pl ace men t ba tt eri es, vi si t u s o n the we b at www . vt ec hph one s. co m or call VTech Communications, Inc. at 1 (800) 595-9511) in the United States. In Canada, call 1 (800) 267-7377.

Installation

Basic operation

9. Telephone line

cord

10. User’s manual 11. Quick start guide

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12. Special

features guide

Installation

Parts checklist for i5873:

Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following:

1. Base unit

2. Handsets (2)

3. Charger

4. Charger adapter

5. Belt clips (2)

6. Audio patch cable

7. Batteries (2)

8. VTech phonebook manager CD

9. Base power adapter

10. USB cable

11. Telephone line cord

12. User’s manual

13. Quick start guide

14. Special features guide

3. Charger

6. Audio patch cable

10. USB cable

1. Base unit

4. Charger adapter

7. Batteries (2)

5. Belt clips (2)

8. VTech phonebook manager CD

2. Handsets (2)

9. Base power adapter

11 . T el ep hon e

line cord

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12. User’s manual 13. Quick start guide

14. Special

features guide

Installation

Parts checklist for i5808:

1. Handset

2. Charger

3. Charger adapter

4. Belt clip

5. Batter y

6. Audio patch cable

7. USB cable

8. VTech phonebook manager CD

9. User’s manual

10. Quick start guide

11. Special features guide

1. Handset

2. Charger

4. Belt clip

3. Charger adapter

5. Battery

Installation

Basic operation

7. USB cable6. Audio patch cable

9. User’s manual

10. Quick start guide

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8. VTech phonebook manager CD

11. Special

features guide

• Use only the

VTech battery and AC power adaptor supplied with this telephone.

• If the handset will

not be used for a long period of time, remove the battery to prevent possible leakage.

Installation

Base unit installation

Install the base unit and the charger as shown below. Choose a central location within the home, away from any electronic equipment and appliances such as personal computers, computer routers, television sets, microwave ovens, and refrigerators. Avoid excessive heat, cold, dust or moisture.

Plug the telephone line cord into a telephone jack.

Plug power adapter into an electrical outlet not controlled by a wall switch.

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Installation

Install handset battery

• Press the tab and slide cover away from the battery compartment.

• Place the battery in the compartment with the metal contacts aligned, as shown in the diagram.

• Position the battery compartment cover and slide it towards the unit until it clicks into place.

• Put the handset in the base unit to start charging the new battery for at least 12 hours.

You can keep the bat tery charge d by returning the handset to the base unit after each use. When the battery power is fully depleted, a full recharge takes about 12 hours.

• Use only the

VTech battery and AC power adapter supplied with this telephone.

• If the handset will

not be used for a long period of time, remove the battery to prevent possible leakage.

Installation

Basic operation

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• To purchase a headset, visit us on the web at www. vtechphones. com or call VTech Customer Service at 1 (800) 595-9511. In Canada, call 1 (800) 267-7377.

• Whenever a compatible headset is connected to the cordless handset, the microphone on the handset will be muted. This is done to limit the ef fect of background noise.

Installation

Belt clip & headset (optional)

Install belt clip and headset as shown below if desired. For hands-free telephone conversations, use any industry standard 2.5 mm headset (purchased separately). For best result, use a VTech 2.5 mm headset.

Plug the 2.5 mm headset into the jack on the side of the handset (be neath the small rubber cap).

Belt clip

Align the pins on the inside edge of the clip with the notches on the sides of the handset.

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Installation

Dial mode

If you have touch-tone service, your telephone is ready to use as soon as the battery is charged. If

you have pulse (rotary) service, the dial mode must be changed. Press /FLASH and there should

be a dial tone. If not, refer to the Set dial mode section on page 20.

About caller ID information

The caller ID with call waiting features in this telephone let you see who is calling before answering the call, even when on another call. These features require services provided by your local telephone company.

Contact your telephone service provider if:

• you have both caller ID and call waiting, but as separate services (you may need combined service),

• you have only caller ID service, or only call waiting service, or

• you do not subscribe to any caller ID or call waiting services but wish to try them now.

You can use this telephone with regular caller ID service, and you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service. There may be fees for these services, and these services may not be available in all areas.

The caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

Installation

Basic operation

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Installation

If you subscribe to DSL service

If there is interference during telephone conversations and/or your caller ID features are not functioning

properly, install a noise lter to the telephone line between the base unit and the telephone wall jack. Contact your DSL provider for a noise lter.

Telephone line cord

Noise filter (for DSL users)

To single telephone jack (RJ11C)

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Telephone settings

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























Handset layout

1. Earpiece

2. USB cable jack

3. Headset jack/audio patch cable jack

(2.5mm)

/FLASH

5. Dialing pad (0-9, *, #)

6. Speakerphone

7. LCD display

8. MENU/SEL

9. Softkeys

10. NavKeys (navigation keys)

11. Volume keys

12.

/CLEAR

13. Microphone

Telephone settings

Basic operation

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Telephone settings

12 13

Base unit layout

1. LCD display

2. Softkeys

3. SPEAKERPHONE

4. DELETE

5. REPEAT

6. PLAY/STOP

7. SKIP

8. CLEAR

9. VOLUME

10. INTERCOM

11. New message LED

12. Antenna

13. Charging LED

14. Speaker

15. Microphone

16. Telephone jack

17. DC connector jack

18. Spare battery compartment

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Telephone settings

Handset screen images

Screensaver

After 30 seconds of inactivity, the handset will go into screen saver mode and will display a digital clock. To illuminate the screen and read the clock, press any key on the dial pad.

Telephone settings

12:00 AM

Pictures & animations

The handset is preset with six animations and 23 pictures which can be used

as the background for your idle screen (wallpaper), or a specic animation or

picture can be assigned to a phonebook entry. You can also download your own pictures for use as a wallpaper or with the phonebook entry (see Picture download on page 52).

Set a wallpaper image

• Make sure the handset is in idle mode.

• Press MENU/SEL to display menu.

• Press the UP NavKey once to reach Animations or twice to reach Pictures,

and press MENU/SEL to select.

• Use the UP or DOWN NavKey or to view the available animations or pictures.

• Press the softkey SET when finished settin g the desired animation picture.

• The screen will display Wallpaper set and there will be a conrmation tone.

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Animations

SET

Pictures

SET

Basic operation

Pictures

Telephone settings

Handset sounds

• Press MENU/SEL in idle mode to enter the main menu, and press the UP NavKey three times to reach the Sound menu. Use the UP or DOWN NavKey or to scroll through the menu, then press MENU/SEL to enter the desired menu, i.e. Play Sound Clips, Record Sound Clip, Ringer Melody, Ringer Volume, and Ringer Vibrate.

After selecting any option, press the softkey screen will display Choice saved and there will be a conrmation tone.

Ringer melody

This feature allows you to assign various ringer melodies for incoming calls. You can choose from eight preset traditional ringers or 17 preset musical ringers or the ring tones you have recorded. There will be a sample of each ringer when you scroll through the choices.

• When in Ringer Melody menu, use the UP or DOWN NavKey or to scroll through the choices.

• The current selection is highlighted and there will be a sample of each ringer melody when scrolling through the choices.

• Press the softkey

saved and there will be a conrmation tone.

SET to conrm your setting. The screen displays Choice

SET to conrm your choice. The

Sounds

Play Sound Clips Record Sound Clips Ringer Melody

Ringer Melody

Ringer Volume

Ringer Vibrate

Ringer volume

There are options for ve levels of volume. There will be a sample of each

ringer volume when scrolling through the choices.

• When in adjust the ringer volume. The current level is shaded in green and a sample of the ringer will be played.

Ringer Volume menu, use the LEFT or RIGHT NavKey or to

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Sounds

Play Sound Clips Record Sound Clips Ringer Melody Ringer Volume

Ringer Volume

Ringer Vibrate

Telephone settings

Handset sounds

• Press the softkey SET to conrm your setting. The screen will display Choice saved and there will be a conrmation tone.

Telephone settings

Ringer vibrate

This feature allows you to set the handset to vibrate when there is an incoming call.

• When in choose On or Off. The current choice is highlighted.

• Press the softkey

and there will be a conrmation tone.

Ringer Vibrate menu, use the UP or DOWN NavKey or to

SET to conrm. The screen will display Choice saved

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Sounds

Play Sound Clips Record Sound Clips Ringer Melody Ringer Volume

Ringer Vibrate

Basic operation

Telephone settings

Handset messages

This feature allows you to listen to messages on the answering system using the handset.

When there are new messages on the answering system,

be displayed on the handset screen, and the answering system icon will ash

on the handset screen in idle mode.

• The day and time the message was recorded will be announced before playback.

• The screen on the handset will show the day and time the memo and incoming messages are recorded, the length of the message, and a diagram of the NavKey illustrating how to repeat or skip a message.

• If it is a memo recorded at the answering machine, the screen displays

Memo.

Play the message

From screensaver mode (if there are new messages):

• Press

/CLEAR, and the screen will display New Message. Press MENU/

SEL and the screen displays the number of new and old messages.

• Press the softkey

PLAY to play the message.

From idle mode (if there are new messages):

• Press the softkey

MESSAGE to access the message menu. The screen

displays the number of new and old messages.

• Press the softkey

PLAY to play the message (s).

From the main menu:

• Press

• Press the

MENU/SEL when in idle mode.

DOWN NavKey twice to reach Messages. Press MENU/SEL

New Message will

Messages

3 New Messages 19 Old Messages

PLAY

DELETE

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Telephone settings

Handset messages

to select.

• The screen displays number of new and old messages. Press the softkey

PLAY to play the message.

Options during playback

• Press

• Press the softkey

• Press the

• Press the message.

• Press the softkey

Delete all messages

• Press

• Press the to select.

• The screen displays the number of new and old messages. Press the softkey DELETE to delete all messages.

• The screen displays softkey YES to conrm. Press the softkey NO if you decide to keep the messages.

/VOLUME to adjust the speaker volume.

STOP to stop the message currently playing. LEFT NavKey to skip to the next message. LEFT NavKey to repeat the currently playing message.

LEFT NavKey twice (quickly) to go back to the previous

DELETE to delete the message currently playing.

MENU/SEL when in idle mode.

DOWN NavKey twice to reach Messages. Press MENU/SEL

Delete all Messages Are you sure? Press the

Message 7

VTech 1-800-595-9511 Jan 10 10:51AM Duration 0:11 REPEAT SKIP

STOP

Delete All Messages

YES

DELETE

Delete all

Messages

Are you sure?

Telephone settings

• When the telephone is ringing, press the softkey SILENCE to temporarily mute the ringer.

Basic operation

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• The time is automatically set and updated with incoming caller ID information if you subscribe this service.

Telephone settings

Handset settings

Clock setting

• Make sure the handset is in idle mode.

• Press

• Press the

• Press

• Use the dial pad to enter the time digit by digit. Use the

• Use the

• Press the softkey

Tone settings

In this menu, you can set keypad tone, low battery tone, and set the out of range tone on or off.

• Make sure the handset is in idle mode.

• Press the

• Use the

• Press the softkey

MENU/SEL to display menu.

UP NavKey four times to reach Settings. Press MENU/SEL to

select.

MENU/SEL to select Clock Setting.

LEFT or RIGHT

NavKey or to move to the digit you need to change.

UP or DOWN NavKey or to choose AM or PM.

SET to conrm your selection. The screen will display

Choice saved and there will be a conrmation tone.

UP NavKey four times to reach Settings. Press MENU/SEL to

select.

DOWN NavKey once to reach Tone Settings and press MENU/

SEL to select.

UP and DOWN NavKey or to choose Keypad Tone, Low

Battery Tone, or Out of Range Tone. Press MENU/SEL to select.

UP or DOWN NavKey or to choose On or Off.

SET to conrm your selection. The screen will display

Choice saved and there will be a conrmation tone.

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Settings Clock Setting

Tone settings

Phone Settings

Language

Rest Settings

Clock Setting

12:00 AM

SET

Tone Settings Keypad Tone

Low Battery Tone

Out of Range Tone

Keypad Tone

Off

SET

Telephone settings

Handset settings

Phone settings

In this menu, you can change the contrast setting, edit handset name, show handset name, and select dial type. To enter this menu:

• Make sure the handset is in idle mode.

• Press

• Press the

• Use the

Set contrast

• When in the

• Press the softkey

Edit handset name

• When in the

• Press the softkey

MENU/SEL to display menu.

UP NavKey four times to reach Settings. Press MENU/SEL to

select.

DOWN NavKey twice to reach Phone Settings and press

MENU/SEL to select.

UP or DOWN NavKey or to scroll through the setting to be

changed. Press MENU/SEL to select the menu to enter.

Contrast menu, use the LEFT or RIGHT NavKey or to adjust

the level of contrast on the LCD screen.

SET to conrm your setting. The screen will display Choice

saved, and there will be a conrmation tone.

Edit Handset Name menu, use the dial pad (see page 33) to

enter the handset name.

BACK to backspace and press the softkey SET to conrm

the changes. The screen will display Choice saved and there will be a

conrmation tone.

Settings

Clock Setting

Tone settings

Phone Settings

Phone Setting

Language

Rest Settings

Contrast

SET

Edit Handset Name

HANDSET 2

Telephone settings

Basic operation

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SAVE

ERASE

Telephone settings

Handset settings

Show handset name

• When in the or to toggle between On or Off. The current selection is highlighted.

• Press the softkey

saved and there will be a conrmation tone.

Set dial mode

The dial mode is preset to touch tone. If you would like to change the setting

to pulse:

• When the

to toggle between Tone or Pulse. The current selection is highlighted.

• Press the softkey

saved and there will be a conrmation tone.

Language

At this menu, you can select the language used in all menus and screen displays. Choices are English, French and Spanish.

• Make sure the handset is in idle mode.

• Press

• Press the to select.

• Press the select.

• Use the choice is highlighted.

Show Handset Name menu, use the UP or DOWN NavKey

SET to conrm your setting. The screen will display Choice

Dial Type menu is displayed, use the UP or DOWN NavKey or

SET to conrm your setting. The screen will display Choice

MENU/SEL to display menu.

UP NavKey four times to reach Settings, then press MENU/SEL

UP NavKey twice to reach Language. Press MENU/SEL to

UP or DOWN NavKey or to choose the language. The current

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Settings

Contrast

Edit Handset Name

Show Handset Name

Dial Type

Product ID

Dial Type

Tone

Pulse

SET

Language

English

Español

Français

SET

Telephone settings

Handset settings

• Press the softkey SET to conrm. The screen will display Choice saved and there will be a conrmation tone.

Reset settings

In this menu, you can clear current settings and restore the factory settings. You can clear the phonebook, call log, redial list, wallpaper, and registration. To enter this menu:

• Make sure the handset is in idle mode.

• Press

• Press the

• Use the

Reset settings

• When in the selected menu, use the softkey

• The screen will display

MENU/SEL to display the menu.

UP NavKey four times to reach Settings, then press MENU/

SEL to select.

UP NavKey once to reach Reset Settings. Press MENU/SEL

to select.

UP or DOWN NavKey or to scroll through the settings to be

changed. Press MENU/SEL to select the menu to enter.

YES or NO to conrm your

change.

Phonebook cleared, Call Log cleared, Redial

List cleared, Wallpaper cleared, Registration cleared, Default loaded,

in accordance with the setting you change. There will be a conrmation

tone.

Reset Settings Clear Phone Book

Clear Call Log

Clear Redial List

Clear Wallpaper

Clear Registration

Clear Phone Book

Clear entire

Phone Book

Are you sure?

YES

Telephone settings

• The Factory Settings

option will reset settings such as ringer volume and language to the factory defaults.

Basic operation

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• The time is automatically set and updated with incoming caller ID information if you subscribe this service.

Telephone settings

Base settings

In this menu, you can change the setting of the clock, days of the week, ringer volume, ringer melody, keypad tone, contrast, dial type, and factory settings on the base unit. To enter this menu:

• Make sure the base unit is in idle mode.

• Press the softkey

• Press the softkey SELECT to select.

• Use the softkey press the softkey SELECT to select the menu to enter.

Clock setting

• When in the

• Press the softkey the softkey NEXT to move to the next digit.

• Press the

a conrmation tone.

Weekday setting

• When in the displayed.

• Use the softkey

• Press the softkey

be a conrmation tone.

MENU to display the menu.

once to reach the BASE SETTINGS, then press

or to scroll through the settings to be changed and

CLOCK SETTING menu, the current clock is displayed.

CHANGE to change the digit and the AM/PM. Press

SET softkey when nished setting the time, and there will be

WEE KDAY SET TING menu, the current weekday is

or to change the weekday. SET when nished setting the weekday, and there will

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Telephone settings

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Base settings

Ringer volume

There are options for ve levels of volume. There will be a sample of each

ringer volume when scrolling through the choices.

• When in the by the shaded bar.

• Press the softkey volume level will be played.

• Press the tone.

Ringer melody

There are options for ve ringer melodies. There will be a sample of each ringer

melody when scrolling through the choices.

• When in the is played.

• Press the softkey melody will be played.

• Press the tone.

Keypad tone

• When in the

• Press the softkey

• Press the tone.

RINGER VOLUME menu, the current ringer volume is displayed

or to change the ringer volume. A sample of that

SET softkey when nished setting, and there will be a conrmation

RINGER MELODY menu, a sample of the current ringer melody

or to change the ringer melody. A sample of that ringer

SET softkey when nished setting, and there will be a conrmation

KEYPAD TONE menu, the current choice is highlighted.

or to toggle between ON or OFF.

SET softkey when nished setting, and there will be a conrmation

• When the telephone is ringing, pressing the softkey QUIET can mute the ringer temporarily.

Telephone settings

Basic operation

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Telephone settings



Base settings

Contrast

• When in the the shaded bar.

• Use the softkey

• Press the tone.

Dial type

The dial type is preset to touch tone.

• When in the

• Use the softkey

• Press the

conrmation tone.

Factory settings

You can choose to reset to factory settings in this menu. All the changes made will be cancelled and restored to the factory setting.

• When in the

FACTORY SETTINGS, ARE YOU SURE?

• Use the softkey

conrmation tone.

CONTRAST menu, the current contrast level is displayed by

or to adjust the contrast level.

SET softkey when nished setting, and there will be a conrmation

DIAL TYPE menu, the current choice is highlighted.

or to toggle between TONE or PULSE.

SET softkey when you are done setting, and there will be a

FACTORY SETTINGS menu, the screen displays RESTORE

YES or NO to confirm your change, there will be a

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Basic operation

REDAIL

NEW M

50 NEW

Make, answer, and end calls with the handset

• Press /FLASH or , then dial the number.

-OR-

• Dial the number (use the

PAUSE to inser t a pause), then press /FLASH or, if you want to use speakerphone.

• To an s w er a ca l l, press speakerphone.

• To end a call, press unit.

Make, answer, and end calls at the base unit

You can make calls from the redial list and call log at the base unit, but you cannot dial a number directly.

From the redial list:

• Press the softkey

• Use the softkey to be dialed.

• Press

From the call log list:

• Press the softkey

• Press the softkey to scroll through the redial list to choose the number to be dialed.

REDIAL to display the redial list. or to scroll through the redial list to choose the number

to dial the number.

MENU to display the MENU. SELECT to select CALL LOG. Use the softkey or

LEFT NavKey to backspace; use the softkey

/FLASH or, if you want to use

/CLEAR, or put the handset back to the base

Basic operation

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• The handset

REDAIL

NEW M

50 NEW

will display Call on Hold when a call is placed on hold. A

will ash and

the base unit will ring as a reminder that a call is on hold.

• If a call remains on hold for one minute, the handset and the base unit will ring to remind you the call is on hold. The screen will display

Call on Hold Ringback! You

have 30 seconds to return to the call before it is disconnected.

Basic operation

Make, answer, and end calls at the base unit

• Press /SPEAKERPHONE to dial the number.

• To answer a call, press

• To end a call, press

Options while on calls

There are a few options while on a call, including speakerphone on the handset, hold, mute, volume control, ringer silencing and call waiting on both the handset and the base unit.

Speakerphone on the handset

• During a call, press handset use.

Hold

• During a call, press the softkey to put a call on hold.

• To return to the call, press

/SPEAKERPHONE at the base unit.

Mute

Using the mute function allows you to mute the microphone and the other party cannot hear you, while you can still hear the other party.

• During a call, press the softkey to mute the microphone.

/SPEAKERPHONE .

/SPEAKERPHONE.

to toggle between speakerphone and normal

HOLD on the handset or at the base unit

/FLASH or at the handset, or

MUTE on the handset or at the base unit

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Basic operation

Options while on calls

• Press the softkey UNMUTE to return to normal conversation. Volume control

• During a call, use the volume control on the right side of the handset, or the volume control on the base unit, to adjust the listening volume.

• Press

Ringer silencing

This feature allows you to silence the ringer temporarily when the telephone is ringing.

• Press the softkey

Call waiting

If you subscribe to the call waiting service, press the softkey handset or at the base unit to answer the new incoming call.

Intercom call

The intercom feature allows a conversation between the handset and the base unit, or between handsets if additional handsets are registered for use with the system.

From base unit to all handsets

• Press

• All handsets will ring and the screen will display

or on the volume control key to adjust the volume to a comfortable

level.

SILENCING on the handset or the softkey QUIET on the

base unit to temporarily silence the ringer.

FLASH on the

INTERCOM at the base unit, and press the softkey SELECT to

choose GLOBAL PAGE.

Global Page from

BASE.

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Basic operation

SILENCE

• You must

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have at least one additional handset to intercom call from one handset to another handset.

Basic operation

Intercom call

• Any handset can then answer the page, and enter intercom mode by pressing

• To end an intercom call, press INTERCOM at the base unit.

From the base unit to a specic handset

• Press to the desired handset (e.g., HANDSET 2), and press the softkey SELECT

to conrm.

• When the destination handset rings, on the dialing pad.

• To end an intercom call, press at the base unit.

From one handset to all handsets and base unit:

• Press

• Press the MENU/SEL to enter the menu.

• Press

• The base unit and all handsets will ring, and the screen displays Page from Handset 1 (if the global page is from handset 1).

• To answer the page on any handset, on the dialing pad. To answer the page at the base unit, press INTERCOM or /SPEAKERPHONE.

/FLASH, , or any keys on the dialing pad.

/CLEAR on the handset, or press

INTERCOM at the base unit, and use the softkey or to scroll

press /FLASH, , or any keys

/CLEAR on the handset or INTERCOM

MENU/SEL to display menu when in idle mode.

DOWN NavKey three times to reach Intercom and press

MENU/SEL and select Global Page.

Global

press /FLASH, or any keys

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Global Pa ge from

HANDSE T 1

Basic operation

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

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

Intercom call

• To end an intercom call on any handsets, press /CLEAR. To end it at the base unit, press unit.

From one handset to a specic handset or base unit

• Press

• Press the

MENU/SEL to display menu when in idle mode.

DOWN NavKey three times to reach Intercom and press

MENU/SEL to enter the menu.

• Use the

UP or DOWN NavKey or to scroll to the destination handset

or base unit, and press MENU/SEL to conrm.

• The destination handset or base unit will ring, and the screen displays INTERCOM from Handset 1 (if the page is from handset 1).

• To answer the page on any handset, on the dialing pad. To answer the page at the base unit, press INTERCOM or /SPEAKERPHONE.

Conference call

This feature allows you to have conference calls with up to three registered handsets and the base unit. To enter a conference call, simply access the line

with up to three handsets and the base unit by pressing

on the handset or at the base unit. The icon

INTERCOM or /SPEAKERPHONE at the base

press /FLASH, or any keys

will be displayed.

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Basic operation

/FLASH or

• You must have at least one additional handset to intercom a call from one handset to another handset.

Basic operation

Intercom call

Transfer an external call

This telephone allows you to transfer an external call from the base unit to any handset, from handset to handset, or from handset to the base unit.

From one handset to the base unit or to another handset

• During a call, press handset.

• Press

MENU/SEL, then use the DOWN NavKey to scroll to Intercom,

and press MENU/SEL to conrm.

•

Use the UP or DOWN NavKey or to scroll to the base unit, or destination handset. Press MENU/SEL to conrm.

• The destination handset or the base unit will ring, press

on the destination handset to answer, or press INTERCOM or

/SPEAKERPHONE to answer at the base unit.

•

Press /CLEAR on the originating handset to transfer the call.

•

Press /FLASH on the destination handset or press /SPEAKERPHONE at the base unit to pick up the call on hold.

HOLD to put the call on hold on the originating

/FLASH or

Intercom

Global Page

Base Handset 1 Handset 2

SET

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Basic operation

Intercom call

From the base unit to the handset

• During a call, press HOLD to put the call on hold.

• Press

• When the target handset rings, press

•

Answer an incoming call during an intercom call

• During an intercom call, there will be an alert tone which signals an incoming

• To terminate the intercom call without answering the incoming call, press

• To connect the incoming call with the intercom call,

INTERCOM, and use the softkey or to scroll to the desired

handset and press the softkey SELECT to conrm.

/FLASH or on the handset to

answer.

Press INTERCOM on the base unit to transfer the call.

Press /FLASH or press on the destination handset to pick up the call on hold.

call.

/CLEAR on the handset, or press INTERCOM at the base unit. The

base unit will ring and the incoming call can be answered normally.

press /FLASH or

on the handset, or press /SPEAKERPHONE at the base unit to

answer the incoming call.

Basic operation

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

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Advanced operation

Phonebook

The phonebook on the handset can store up to 100 entries, each consisting of entry up to 32 digits and 16 characters, along with a distinctive ring and picture for each entry.

• The phonebook menu can be assessed in idle mode by pressing the or DOWN NavKey or , or pressing MENU/SEL twice.

• Press

/CLEAR to quit the menu without saving the change.

• Phonebook is empty is displayed on screen when there is no entry in the phonebook.

•When the phonebook is full and the softkey

NEW is pressed, Phonebook

is full will display and there will be an error tone.

Store an entry in the phonebook

• When in the

• Use the dial pad (see the

Phonebook menu, press the softkey NEW.

Chart of character on page 33 for instruction) to

enter the name and telephone number for the entry, and press the softkey SET when done.

• Press the softkey SAVE if you do not wish to assign any distinctive ringer and picture to this entry (if you wish to assign distinctive ringer and picture, refer to Customize entries on page 34).

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Advanced operation

Phonebook

Chart of characters

Use the dial pad and the chart below to enter a name (up to 16 characters). Each press of a particular key causes characters to be displayed in the following order:

Number Characters by number of key presses

Key 1 2 3 4 5 6 7 8 9

1 & ’ , . 1 Space

2 A B C a b c 2

3 D E F d e f 3

4 G H I g h i 4

5 J K L j k l 5

6 M N O m n o 6

7 P Q R S p q r s 7

8 T U V t u v 8

9 W X Y Z w x y z 9

0 0 * *

# #

Advanced operation

• When editing characters, press the softkey or to move the cursor. Press the RIGHT NavKey again to add a space.

• Press and hold the # key to insert a dialing pause.

BACK to backspace. Press the LEFT or RIGHT NavKey

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• There are eight

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

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traditional ring tones and 17 musical ringers. For Recordable ringers, see page 50.

• There are 29 preset pictures and animations to choose from. For Picture download, see page 52.

Advanced operation

Phonebook

Customize entries

This feature allows you to assign a distinctive ringer and picture/animation

to a specic entry. The distinctive ringer and picture/animation will alert you

when this person calls. You can customize the entries before saving it, either

in the phonebook, call log list, or redial list.

• When in the screen display as shown on the top right, use the NavKey or to highlight Ringer: <Default>, or Picture: <Default>.

• Use the

LEFT or RIGHT NavKey or to choose the desired ringer, or

picture/animation.

• When scrolling through the selection, a sample of the ringer will be played, and a sample of the picture/animation will be displayed.

• Press the softkey SAVE when done. The screen displays Entry has been

saved and there will be a conrmation tone.

Search the phonebook

Entries are sor ted alphabetically, and names beginning with numbers are

presented rst. An alphabetical search can be done after entering the

phonebook.

For example, press 5 (JKL) once to nd Jenny, twice to nd Kristen, or three times to nd Linda.

• When in the

Phonebook menu, press the softkey FIND.

• Use the dial pad to enter the alphabet and press the softkey

conrm.

UP or DOWN

SET to

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Advanced operation

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Phonebook

Dial a phonebook entry

• When in the scroll to the desired entry, or use the softkey FIND to search for it.

• Press

Edit a phonebook entry

• When in the scroll to the entry to be edited, or use the softkey FIND to search the entry. Press MENU/SEL to select the entry.

• Press the softkey EDIT and use the UP or DOWN NavKey or to highlight the item (name, number, distinctive ringer, distinctive picture/animation) to be edited.

• Use the dial pad and the softkey use the LEFT or RIGHT NavKey or to choose the desired ringer and picture/animation.

• Press the softkey SAVE to save the changes. The screen displays Entry

has been saved and there will be a conrmation tone.

Delete a phonebook entry

• When in the scroll to the entry to be deleted, or use the softkey FIND to search for it. Press MENU/SEL to select the entry.

• Press the softkey DELETE, and there will be a conrmation tone.

Phonebook menu, use the UP or DOWN NavKey or to

/FLASH or press to dial the entry.

Phonebook menu, use the UP or DOWN NavKey or to

BACK to edit the name and number, and

Phonebook menu, use the UP or DOWN NavKey or to

Advanced operation

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• Due to regional service difference, the CID information may not be available for every incoming call. In addition, the caller may intentionally block their name and/or telephone number.

Advanced operation

Call log

If you subscribe to the caller ID service, information about each caller will be

displayed after the rst or second ring.

• The handset call log can store up to 100 entries, and the call log in the base unit can store up to 50 entries.

• You can review, redial, and copy the entry into your phonebook.

• Entries are displayed in reverse chronological order, i.e. from the latest entry to the earliest entry.

• When the call log is full, the earliest entr y is deleted to make room for new incoming call information.

•

New Call will be displayed on both the handset and the base unit if there are new call log entries, i.e. missed call (including missed call waiting record) and unreviewed calls.

• You can also listen to messages (if the callers left messages) when reviewing the call log.

The call log can be accessed on the handset by pressing the softkey

LOG, or pressing MENU/SEL and DOWN NavKey once, and then press MENU/SEL again. You can also access the call log at the base unit by:

• pressing the softkey

MENU to enter the menu, then SELECT to select CALL LOG.

CALL

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Advanced operation

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

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



Call log

Review the call log

• When in the call log, use the the call log on the handset. Use the softkey or to scroll through the call log on the base unit.

• The name, number, date and time of receiving call, and message (if the caller left a message) are displayed on the screen.

• Press the

RIGHT NavKey to play the message on the handset. Press the softkey SELECT on the base unit twice to play the message at the base unit.

Dial a call log entry On the handset:

• When in the call log, use the

desired entry. Press /FLASH or to dial the number.

• Press

• Use the

# or MENU/SEL to display the possible dialing options.

UP or DOWN NavKey or to scroll through the choices, and

press the softkey DIAL or /FLASH or to dial the number.

At the base unit:

• When in the call log, use the softkey Press /SPEAKERPHONE to dial the entry.

• To see the dial options, press the softkey to scroll to DIAL OPTIONS and press SELECT.

• Use the softkey or to scroll through the choice, and press the softkey

DIAL or /SPEAKERPHONE to dial.

UP or DOWN NavKey or to scroll through

UP or DOWN NavKey or to scroll to the

or to scroll to the desired entry.

SELECT, use the softkey or

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• While reviewing

the call log, press # repeatedly to display the alternate dialing options. The abailable options are: (1 + area code + number, area code + number, 1 + number, number only).

Advanced operation

• The time is automatically set and updated with incoming caller ID information if you subscribe to this service.

• If you have more than one handset, setting the date and time on one handset will automatically update all other handsets.

Advanced operation

Call log

Save an entry to the handset phonebook

• When in the call log, use the the call log and highlight the entry to be saved. Press the softkey SAVE to save the entry to the phonebook.

• Use the dial pad to enter the name, and press the softkey done.

• If you do not wish to customize the entry, press the softkey The screen displays Entry has been saved and there will be a conrmation tone.

• If you wish to customize the entry, see the section page 34.

Delete an entry

From the handset:

• When in the call log, press the the entry to be deleted. Press the softkey DELETE to conrm, and there

will be a conrmation tone.

From the base unit:

• When in the call log, use the softkey deleted. Press the softkey SELECT to select.

• Use the softkey softkey SELECT to conrm.

• Press the softkey deleting all entries. Press the softkey YES to conrm, and there will be a

conrmation tone.

or to scroll to DELETE CALL LOG, and press the

THIS if only deleting this entry. Press the softkey ALL if

UP or DOWN NavKey or to scroll through

SET when

SAVE to conrm.

Customize entries on

UP or DOWN NavKey or to scroll to

or to scroll to the entry to be

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Advanced operation

Redial

SAVE DELETE

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

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

Redial list

The handset and the base unit c an s tore the ten most recently dialed numbers in the redial list. You can review, redial, or save the number into the phonebook.

• When there are already ten entries on the redial list, the earliest entry is deleted to make room for the new entry.

• Entries are displayed in reverse chronological order, i.e. from the latest entry to the earliest entry.

• Redial list is empty is displayed on screen if there is no dialed number on the list.

The redial list can be accessed on the handset and the base unit by pressing the softkey REDIAL in idle mode.

Dial an entry from the redial list

From the handset:

• When in the redial list, use the the desired number.

• Press

/FLASH or to dial.

• To add a pause to the number, press press the softkey PAUSE before dialing.

From the base unit:

• When in the redial list, use the softkey number.

• Press

/SPEAKERPHONE to dial.

UP or DOWN NavKey or to scroll to

MENU/SEL to select the number, and

or to scroll to the desired

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Advanced operation

Redial

SAVE DELETE

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



Redial

SAVE DELETE

Advanced operation

Redial list

Save a redial entry to the phonebook on the handset

• When in the redial list, press the the number to be saved.

• Press the softkey

SAVE.

• Use the dial pad to enter the name for the entry. Press the softkey

when nished.

• If you do not wish to assign a distinctive ringer and picture/animation to the entry, press the softkey SAVE to conrm. The screen displays Entry has

been saved and there will be a conrmation tone.

• If you wish to assign a distinctive ringer and picture/animation to the entry, see the section

Customize entries on page 34.

Delete a redial entry

From the handset:

• When in the redial list, use the the number to be deleted.

• Press the softkey

DELETE, and there will be a conrmation tone.

From the base unit:

• When in the redial list, use the softkey be deleted. Press the softkey SELECT to select.

• Press the softkey

DELETE to conrm, and there will be a conrmation

tone.

UP or DOWN NavKey or to scroll to

SET

UP or DOWN NavKey or to scroll to

or to scroll to the number to

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Answering system operation

REDAIL MEMOMEMU

Message capacity

The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to 4 minutes in length, but the total maximum recording time is 15 minutes. Message will remain available for replay until they are deleted.

Handset access

In addition to the features described in this section, the handset can also be used to review or delete messages (see Handset messages section on page 16).

Shows there are new me ssages on the answering system.

Advanced operation

Press to de lete current messag e playing. When idle, pre ss to brin g up menu to delete all messag es (see page

47).

Pr es s to rep eat a me ss age or press twice to play back previous messag es (see page 47).

NEW MES SAGE

Pr e s s t o p la y or sto p play in g me ss ages (see page 47).

Press to record a memo

on the answering system Press to sk ip to next messag e (see page

47).

(see page 48).

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• When in GREETING ONLY mode, REC OFF will display on the base unit screen.

Answering system operation

Setting answering system

Activate the answering system

The answering system must be turned on to function. If the answering system is turned off, the base unit displays

To turn on/off the answering system:

• Press the softkey

• Press the softkey softkey SELECT to conrm.

• Press the softkey

• Use the softkey is highlighted. Press the softkey SELECT to conrm, and there will be a

conrmation tone.

Set record options

This feature allows you to set the answering system to announce the greeting only, or allow the callers to leave messages.

• Press the softkey

• Press the softkey softkey SELECT to conrm.

• Press the softkey to select.

• Use the softkey

GREETING ONLY. The current setting is highlighted. Press the softkey SELECT to conrm, and there will be a conrmation tone.

MENU in idle mode.

twice to reach ANSWERING SYSTEM. Press the

SELECT to select ANSWER OPTIONS. or to scroll between ON and OFF. The current setting

MENU in idle mode.

twice to reach ANSWERING SYSTEM. Press the

twice to reach RECORD OPTIONS and press SELECT

or to toggle between RECORD MESSAGE and

ANS. OFF on the screen.

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Answering system operation

Setting answering system

Set number of rings

This feature allows you to select how many times the telephone will ring before the answering system answers. You can choose from two, four, six rings or toll saver. With toll saver active, the answering system answers after two rings when there are new messages, and after four rings when there are no new messages.

• Press the softkey

• Press the softkey softkey SELECT to conrm.

• Press the softkey the softkey SELECT to conrm.

• Use the softkey

to conrm, and there will be a conrmation tone.

Set call screening

This feature allows you to listen to the caller’s messages while they are being recorded. If you wish to take the call, press handset or /SPEAKERPHONE at the base unit when the message is

being recorded.

• Press the softkey

• Press the softkey softkey SELECT to conrm.

• Press the softkey the softkey SELECT to conrm.

MENU in idle mode.

twice to reach ANSWERING SYSTEM. Press the

three times to reach RINGS TO ANSWER, and press

or to scroll through the options. Press the softkey SELECT

/FLASH or on the

MENU when in idle mode.

twice to reach ANSWERING SYSTEM. Press the

three times to reach CALL SCREENING and press

Advanced operation

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Answering system operation

Setting answering system

• Use the softkey or to toggle between ON and OFF. Press the softkey SET to conrm, and there will be a conrmation tone.

Set new message tone

This feature programs the system to beep every 10 seconds to alert you of new messages. The beep will stop when all new messages have been reviewed.

• Press the softkey

• Press the softkey softkey SELECT to conrm.

• Use the softkey

SET to conrm, and there will be a conrmation tone.

Set security code

A four-digit security code is required to access the answering system from any touch tone telephone. The factory default code is 4321.

• Press the softkey

• Press the softkey softkey SELECT to conrm.

• Press the softkey

SELECT to conrm.

• Press the softkey to move the cursor to the next digit.

• Press the softkey tone.

MENU when in idle mode.

twice to reach ANSWERING SYSTEM. Press the

once to reach NEW MESSAGE TONE, and press the

or to toggle between ON and OFF. Press the softkey

MENU in idle mode.

twice to reach ANSWERING SYSTEM. Press the

twice to reach SECURITY CODE, and press the softkey

CHANGE to change the digit. Press the softkey NEXT

SET when nished, and there will be a conrmation

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Answering system operation

Outgoing greeting

Outgoing greeting is the message callers hear when calls are answered by the answering system.

The telephone is preset with a greeting that answers calls with

unable to answer your call right now. Please leave you name, number and the message after the tone.

it with your own recording.

Record your greeting

• Press the softkey

• Press the softkey softkey SELECT to conrm.

• The screen displays MODE. After the tone, speak towards the microphone at the bottom front of the base unit from about nine inches away.

• Press the softkey

•

The answering system will automatically playback the newly recorded greeting. Press the softkey STOP to stop the playback anytime.

Play your greeting

• Follow the instructions in OPTION menu.

• Press the softkey

STOP to stop the playback anytime.

MENU when in idle mode.

STOP when nished.

SELECT to select PLAY OPTION. Press the softkey

” You can use this factor y greeting, or replace

twice to reach ANSWERING SYSTEM. Press the

once to reach GREETING OPTION, and press the

once to reach RECORD GREETING, and press the

RECORDING GREETING FOR RECORD MESSAGE

Record your greeting to access the GREETING

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“

Hello. I’m

• Your greeting can be up to 4 minutes in length.

Advanced operation

• When factory greeting is restored, the greeting recorded by you will be deleted.

Answering system operation

Outgoing greeting

Restore to factory greeting

• Follow the instruction in the section access the GREETING OPTION menu.

• Press the softkey softkey SELECT to conrm.

• The screen displays

SURE?

• Press the softkey Press the softkey NO if you decide not to restore the factory greeting.

once to reach FACTORY SETTING, and press the

RESTORE FACTO RY GREETIN G, ARE YO U

YES to conrm, and there will be a conrmation tone.

Record your greeting on page 45 to

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Answering system operation

Message playback

New message indication

• The base unit screen displays

• The

NEW MESSAGE indicator light on the base unit ashes.

• If the new message alert tone is turned on, the base unit will beep every ten seconds when there are unreviewed messages.

Before playback begins, the total number of messages will be announced, allow with the day and time when the message was received.

Message playback on the base unit

• Press

Options during playback

• Press

• Press listen to the previous message.

• Press the softkey PLAY to resume playback.

• Press to the next message.

Delete all messages

• Press

• Press the softkey Press the softkey NO if you decide not to delete any messages.

/PLAY/STOP to play the message. /PLAY/STOP to stop the playback.

/VOLUME to adjust the speaker volume. /SKIP to skip to the next message. /REPEAT to repeat the message currently playing. Press twice to

PAUSE to pause the playback, and press the softkey

/DELETE to delete the current message. The system will advance

/DELETE when in idle mode.

YES to conrm, and there will be a conrmation tone.

NEW MESSAGE.

• When the answering system is done playing back messages,

it will briey

display

END OF MESSAGES.

Advanced operation

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• Your memo can be up to 4 minutes in length.

Answering system operation

Recording and playing memos

Memos are your own recorded messages used as a reminder for yourself or for others in the household using the same answering system. They are saved, played back and deleted exactly the same way as incoming messages.

Record a memo

• Press the softkey MEMO AFTER TONE. After the tone, speak towards the microphone at the bottom front of the base unit from about nine inches away.

• Press the softkey

Memo playback

• Press

• See the section

/PLAY/STOP to play the memo.

MEMO at the base unit. The screen displays RECORD

STOP when you have nished recording.

Options during playback on page 47 for other options.

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Answering system operation

Remote access

You can access many features of your answering system remotely from any touch tone telephone. A four-digit security code is required to access the system and the factory default code is 4321; see page 44 to change it. To access remote access:

• Dial your telephone number from any touch tone telephone.

• When the system answers and announces the greeting, enter the four-digit security code.

• After hearing a double beep, enter one of the remote commands in the following table.

• Hang up or press * to end the call.

Commands in remote standby mode:

Hang up Saves all messages

1 Plays all messages

2 Plays new messages only

5 Plays help menu

7 Reviews the greeting

8 Records the greeting

9 Turns greeting only on or off

0 Turns answering system on or off

Commands during playback mode:

3 Deletes the message currently playing and announces "Message deleted"

4 Repeats the message currently playing

4 (twice quickly) Plays the previous message

6 Skips to the next message

# Stops playing or recording

• If no key is pressed within 10 seconds of entering remote access, any new messages will be played automatically.

• Once the new messages have been played, the system will announce the help menu options. If no key is pressed within 20 seconds, the remote access call is automatically disconnected.

Advanced operation

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• The handset can store a maximum of 50 sound clips, and the maximum recording time per sound clip is 15 seconds.

• The

handset is preset with 17 musical ringer options as your default ringer or a distinctive ringer. Four of the ringers are protected and cannot be deleted. You can replace the other ringers with your own recordings.

• If the memory is full, the handset will show

Clip memory full.

Sound

Special features

Recordable ringer

You can record a unique ringer as either your default ringer or as a distinctive ringer assigned to a

specic phonebook entry. You can record with either the provided audio patch cord (not the USB cord),

or with the handset microphone.

Cued-up music typically produces the best sounding recorded ringer. It is recommended to begin recording your ringer at the beginning of a song for optimal audibility rather than clipping a portion from the middle.

Record a sound clip by using the audio patch cord

• Insert the 3.5mm plug (the larger end) into the headset jack of your PC or audio source. Then insert the 2.5mm plug (the smaller end) into the headset jack on the side of the handset.

• Press

• Press the

• Listen to the music through your handset speaker. Adjust the recording volume at the audio source

• Press the softkey

• Use the dial pad to enter the

MENU/SEL when in idle mode.

UP NavKey three times to reach Sounds, and press MENU/SEL to select.

DOWN NavKey once to reach Record Sound Clips, and press MENU/SEL to

select.

DOWN NavKey once to reach Using Audio Cable, and press MENU/SEL to

select.

to the desired volume level.

RECORD to start recording, and press the softkey STOP when nished. STOP when nished.

PLAY to play the sound clip recorded. Press the softkey STOP to stop playing

anytime.

SAVE if you want to save this sound clip.

Sound Clip Name.

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Special features

• Press the softkey SET when nished. The screen displays Sound Clip saved, and there will be a conrmation tone.

Record a sound clip by using the microphone

• Press

• Press the

• Press

• Position your audio source facing the handset microphone and the handset will start recording

• Press the softkey

• Use the dial pad to enter the

• Press the softkey

MENU/SEL when in idle mode.

UP NavKey three times to reach Sounds, and press MENU/SEL to select.

DOWN NavKey once to reach Record Sound Clips, and press MENU/SEL to

select.

MENU/SEL to select Using Microphone, and the screen displays Record after tone.

after the beep.

STOP when nished.

PLAY to listen to the sound clip you just recorded. Press the softkey STOP to

stop playing anytime.

SAVE to save this sound clip.

Sound Clip Name (up to ten characters).

SET when nished. The screen displays Sound Clip saved, and there will be

a conrmation tone.

• When you want to use the microphone on the handset to record ringers, do not insert the audio patch cord into the headset jack.

Special features

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Special features

Picture download

Getting started

The VTech Phonebook Manager allows you to download pictures and edit your handset phonebook from your PC. It also allows you to import and export contacts to and from comma separated text

les. This feature allows you to get contacts from your existing PC applications such as Microsoft

Outlook® or Palm® programs.

One-time software installation

• Insert the enclosed VTech Phonebook Manager CD into your personal computer.

• An installation window will open on the monitor giving you three options:

1. Install/Uninstall the Phonebook Manager software.

2. Browse the Installation CD.

3. Visit VTech on the web.

• To install the software, click on the and follow the instructions for downloading.

• After the installation is complete, you will nd a VTech Phonebook Manager icon

desktop.

Graphics tab functions

The VTech Phonebook Manager allows you to open graphic les on your PC and transfer them to

your telephone. Once the graphics are transferred, they can be used for your wallpaper image or to

be assigned to a particular phonebook entry, quickly alerting you to your caller’s identication.

With the phonebook manager, you can also modify the graphic prior to sending it to the handset. Common graphic editing functions such as zoom, rotate, brightness/contrast adjustment and red/green color balance adjustments can be adjusted from the VTech phonebook manager.

Install/Uninstall the VTech Phonebook Manager icon

on your PC

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Special features

Picture download

Open a graphic le

• Open the phonebook manager by double-clicking on the desktop icon:

• Click on the Graphics tab.

• Click on the

• A window will open for you to browse through the graphic le on your computer.

• Find the folder containing your graphic le and double-click to open it.

Picture download

Once a graphic le is opened, it can be transferred from your PC to your handset. There are many

images in the phonebook manager software for downloading into your handset, or you can transfer your own pictures onto the handset. The phonebook manager supports the following graphic formats: GIF, JPEG, BMP, TIFF and PNG.

To transfer images from the software to the handset:

• Connect one end of the enclosed USB cable to the handset and the other end to your PC.

• If you have the phonebook manager program open, you should see from the status bar in the bottom right corner update that the PC has detected the telephone. You are now ready to transfer a graphic to the telephone.

• Following the steps in Open a Graphic File.

• Once you have opened the desired image, click on the

• The graphic transfer will now begin and complete in approximately four seconds.

• When the graphic transfer is complete, follow the instructions given on the handset display to save the graphic to your telephone.

OPEN IMAGE button.

Transfer to Handset button.

Special features

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• None of the graphic editing functions will alter the actual

graphic le

– they will only modify how the graphic will look once it has been downloaded to the handset.

Special features

Picture download

Graphic editing

The VTech Phonebook Manager allows you to perform basic graphic editing functions such as zoom, rotate, brightness/contrast and color balance. When using these tools to edit your pictures, you can see them on the preview panel on the left side of the phonebook manager application.

While in graphic edit mode, there is a red preview box over the center of the main graphic panel. This preview box contains the image shown in the preview panel on the left side of the application. You can move the preview box by:

1. Move the mouse pointer inside the red preview box.

2. Press and hold the left mouse button.

3. Use the mouse to move the red preview box to a new location on the graphic.

4. Once the preview box is on the desired graphic, release the mouse button.

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Special features

Phonebook tab functions

The VTech Phonebook Manager can be used to create, modify and backup phonebook les from

your handset. The phonebook manager has many useful functions:

• Export existing contacts from any contact manager (such as Microsoft Outlook

a comma separated text le. Import those contacts into the phonebook manager and transfer the

entire phonebook to your handset.

• Transfer the phonebook from your handset to your PC and save it to disk. Connect a different handset and transfer the phonebook from your PC to the new handset. This allows you to store a copy of the phonebook on your PC and transfer it to different handsets.

• Use the phonebook manager to backup your handset phonebook onto your PC. If you need to restore the phonebook on your handset, there is already a copy stored on your PC.

• Use the phonebook manager to create a phonebook ofine on your PC. When nished editing,

connect your handset and transfer it from the PC to your handset.

Creating an empty phonebook

To create an empty phonebook to input data:

• Double-click on the VTech Phonebook Manager icon on your PC.

• Click on the Phonebook tab.

• Select the

CREATE PHONEBOOK button.

• Using the Phonebook Manager application, make any necessary changes to the phonebook. You can add entries or import contacts from other PC applications such as Microsoft Outlook or Palm®.

•

When nished editing the phonebook, you must either save the data to your hard drive or transfer

it to your handset:

• Select the

SAVE PHONEBOOK button to save the data to your PC’s hard drive.

-OR-

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, Palm®, etc.) to

• The phonebook manager application does not perform any synchronization of the phonebook between the PC and the handset. When the Transfer to Handset button is pressed, the entire phonebook is transferred to the handset replacing the existing phonebook on the handset.

• This operation will replace the phonebook on your handset with the new one currently transferred from the phonebook manager.

Special features

Phonebook tab functions

• Click on Transfer

Edit a phonebook

You can either open an existing phonebook stored in your PC’s hard drive by pressing the PHONEBOOK button using the phonebook manager software, or by transferring the phonebook from your handset to the phonebook manager software using the supplied USB cable. To accomplish this:

• Connect your handset to your PC using the USB cable.

• Start the phonebook manager application on your PC.

• Verify the connection by ensuring the green icon on the status bar. (If it is not, re-connect the handset to the PC with the USB cable.)

• Press the

Phonebook tab.

OPEN

• Press the

• Using the phonebook manager software, edit the phonebook entries. At this time you can also add new entries or import contacts from other programs such as Microsoft Outlook

• When nished editing the phonebook, save it to your PC’s hard drive by pressing the

PHONEBOOK button. To transfer the newly edited phonebook to your handset, use the transfer phonebook button.

Transfer button.

or Palm®, etc.

SAVE

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Special features

Phonebook tab functions

Import contacts into phonebook manager from other PC applications

Use this feature to import contacts from a comma separated text le into the VTech phonebook

manager software. The contacts will be merged into the currently loaded phonebook.

Create a comma separated text le containing the contacts for importing into your handset. This is

accomplished by using the expor t function from your other contact management application (such as Microsoft Outlook®, Outlook Express® or Palm® applications). The export function in these programs

is normally located under the le menu. Be sure to specify the export le as a text le or comma separated le (CSV). An example of exporting contacts from Microsoft Outlook® is as follows:

a. Start Microsoft Outlook® on your PC. b. Select c. Select

d. Select a le type of comma separated values (in Windows).

e. Select the folder containing the contacts for export. f. Once a contact folder has been selected, press

g. Enter a le name to save as a contact. This will be the le importing into the phonebook manager program.

2. Start the V Tech phonebook manager program on your PC. Load the newly created phonebook into the phonebook manager software using these steps:

• Press the Transfer

• Press the CREATE PHONEBOOK button to create an empty phonebook.

• Press the

import/export from the le menu. export to le and press next.

next.

Be sure to make note of where on your PC you save the le for later reference.

button.

OPEN PHONEBOOK button to load the previously saved phonebook

from your PC’s hard drive.

• For rst time

users, tr y the import operation on an empty phonebook until you have mastered the process.

Special features

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Special features

Phonebook tab functions

• Press the Import/Export button.

• Select

• Use the browse button to locate the comma separated text le saved in step one. Press

• The next screen displays how the elds from the comma separated text le will be mapped to the

If the mapping displayed is not what is desired, select one of the rows and press the

button to correct it. You can only use each of the three elds (VTech name rst, VTech name last

and VTech phone number) once. If you want to change one that has already been mapped, you must

rst select that row and use the Change Map button to remove the association.

• When nished editing the mapping, press the

Exporting contacts to a comma separated text le

This feature allows you to export some or all of your VTech phonebook entries into a comma

separated text le. This comma separated text le can then be imported into a contact manager

software such as Microsoft Outlook® or Palm® applications.

• Load a phonebook into the phonebook manager.

• If you wish to export only some of your contacts, select the desired contacts on the list of contacts

• Press the

Import Contacts and press the next button.

next.

handset phonebook entries. There are two elds in the VTech phonebook: name and number. However, most PC contact managers separate names into the rst and last name elds. To allow import of this type of le, the mapping dialog allows you to decide how the name elds from your import le will be placed in the VTech phonebook name eld. For example, the following mappings will import the eld’s rst name and last name into the VTech name eld. The home phone eld will be imported into the VTech phone number eld.

Change Map

Finish button. The contacts will now be imported

and merged into the currently loaded phonebook.

loaded. You can use your mouse to select to a single row or hold down the CTRL key while using your mouse to click on the rows to be selected.

Import/Export button.

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Special features

Phonebook tab functions

• Select Export Contacts and press the next button.

• Select whether you want to

• Enter the name of the le to be exported to. You can use the

and enter a le name.

• Press the

Deleting phonebook records from the currently loaded phonebook

• Start the phonebook manager software on your PC.

• Press the Phonebook tab.

• Load a phonebook into the phonebook manager.

• Select the rows of the phonebook entries to be deleted. Use your mouse to select a single row or

hold down the CTRL key while using your mouse to click on the rows to be selected.

• Press the

• Save the le to disk and/or transfer it to the handset.

Finish button to complete the expor t operation.

Delete Selected Contacts button.

Export All Contacts or Selected Contacts.

browse button to locate the folder

Special features

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Handset and base indicators

Handset icons

Handset LEDs

Line in use indicator

• On when an extension handset or parallel set is in use. Hold indicator

• Flashes when a call is on hold. Mute indicator

• Flashes when the handset microphone is muted.

Ringer off indicator

• displays when the ringer is turned off.

Battery indicator

• When the handset is removed from the charger, this lets you know the level of charge in the batter y, from FULL( ) to EMPTY ( ).

• Cycles (low, medium, and full) when handset battery is charging.

• Flashes when a low battery condition is detected.

New message indicator

• Flashes when there is a new message in the answer system.

• On when the handset speakerphone is in use.

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Handset and base indicators

Base icons

Ringer off indicator

• displays when the base ringer is turned off.

Line in use indicator

• On when an extension handset or parallel set is in use. Hold indicator

• Flashes when a call is on hold.

Battery indicator

• Cycles (low, medium, and full) when battery is charging in the spare batter y compartment.

• Flashes when the base unit is under power backup mode (No AC power is detected).

MUTE

ANS. OFF

Mute indicator

• Flashes when the microphone is muted.

Answering machine indicator

• Displays when the answer system is turned off.

REC. OFF

Record message indicator

• Displays when the Record Message function is turned off. In this mode, the answering system will only answer the call but not record any message.

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Appendix

Handset and base indicators

Base LEDs

New Message

• Flashes when there is a new message in the answer machine.

Speakerphone

Charging

• Flashes when a call is on hold.

• Lights when the base speakerphone is in use.

• On when the handset is in the base unit.

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Add additional handsets









Your telephone can accommodate up to eight cordless handsets. You can add new handsets (VTech i5808, purchased separately) anytime. Up to three handsets can be on a call at the same time.

The handset provided with your telephone system is automatically registered as Handset 1 (i5871), or Handset 1 and Handset 2 (for i5873). Additional handsets will be assigned in numerical order (2, 3, 4, etc.) when they are registered.

Before using a separately purchased handset, it must be registered with the base unit.

The maximum number of handsets for use at any time is three, and the possible combinations include:

• Three handsets and the base unit on an external call.

• Two handsets and the base unit on an external call, and one handset accessing the answering system.

• One handset and the base unit are on an external call, and two handsets are on intercom.

Registration of handsets

• Make sure the additional handset is fully charged before registration.

• On the base unit, press the softkey

• Press the softkey the softkey SELECT to select.

• The base unit screen displays press the softkey REGISTER on the handset.

• The handset screen displays seconds, the screen displays Found Base, and the base unit and handset will beep.

three times to reach REGISTER HANDSET, and press

MENU in idle mode.

READY TO REGISTER NEW HANDSET,

Registration in Progress. Within 15-60

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Appendix

Add additional handsets

• The newly registered handset will be assigned the lowest extension number which has not been previously assigned to another system handset (2 through 8 for model i5871, 3 through 8 for model i5873).

Replace a handset

If you are replacing a handset on a system that has the maximum number of registered handsets (eight) or wish to change the assigned handset number

of your registered handsets, you must rst de-register the handsets, and then

De-register a handset

• On the handset to be de-registered, press mode.

• Press the MENU/SEL to select.

• Press the SEL to select.

• Press the MENU/SEL to select.

• The screen displays the softkey YES to conrm, or press the softkey NO if you decide to keep the registration.

• The screen will then display the instructions for registering a handset.

DOWN NavKey four times to reach Settings, and press

UP NavKey once to reach Reset Settings, and press MENU/

UP NavKey twice to reach Clear Registration, and press

Clear Handset Registration Are you sure? Press

MENU/SEL when in idle

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Add additional handsets

De-register all handsets

• On the base unit, press the softkey

• Press the softkey SELECT to select.

• Press the softkey softkey SELECT to select.

• The screen displays

ARE YOU SURE? Press the softkey YES to conrm, or press the softkey NO if you decide to keep the registration.

To re-register a handset, see

once to reach BASE SETTINGS, then press the softkey

twice to reach DELETE HANDSETS, and press the

DELETE REGISTRATION FOR ALL HANDSETS

Registration of handsets on page 63.

MENU.

Appendix

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• When using your phone during power backup mode, audio quality may be compromised due to reduced power availability.

Charge spare battery pack

Power guard feature

Your phone uses a spare battery charger in the base unit to provide power backup in the event of a power failure or outage. With a fully charged battery in the spare battery charger, you will be able to make and receive calls for up to 2.5 hours during a power outage.

The spare battery can also be used to replace a depleted handset battery to ensure uninterrupted use. The spare battery is optional and can be purchased separately.

Installation

1. Open the spare battery compartment by pressing the release button located on the bottom of the base unit.

2. Remove the battery cover and place the battery in the compartment with the metal contacts aligned, as shown in the diagram.

3. Replace the compartment cover. The spare battery charger takes 20 hours to fully charge a depleted battery.

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Batteries

After the battery is fully charged, you can expect the following performance:

Operation Operating time

While in use (talking)

While not in use (standby*) 96 hours (approximately 4 days)

*Handset is of f the ba se unit bu t not in use.

The battery needs charging when:

• A new battery is installed in the handset.

• The telephone beeps twice once taken off the base unit.

• Battery indicator on screen is empty.

CAUTION:

To reduce the risk of re or injury to persons, read and follow these instructions:

1. Use only the battery(ies) specied.

2. Do not dispose of the battery(ies) in a re. They may explode. Check with local waste management codes for special

disposal instructions.

3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may toxic if swallowed.

4. Exercise care in handling batteries in order not to short the battery to conductive materials such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns.

5. Charge the battery(ies) provided with or identied for use with this product only in accordance with the instructions and limitations specied in this manual.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE. The AC adapter is used as the main disconnect device, ensure that the AC outlet is located/installed near the unit and is easily accessible.

6 hours

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Appendix

Important safety instructions

When usi ng your tele phone eq uipmen t, basic s afety pre cautio ns shoul d always be fol lowed to re duce the r isk of re, e lectri c shock a nd injur y, includi ng the fol lowing:

1. Read a nd under stand al l instru ctions .

2. Foll ow all warn ings and i nstruc tions mar ked on the p roduct .

3. Unp lug this pr oduct f rom the wal l outlet b efore cle aning. Do n ot use liq uid or aero sol clea ners. Use a d amp clot h for clea ning.

4. Do no t use this pr oduct n ear water (for ex ample, ne ar a bathtub, k itchen s ink, or swi mming po ol).

5. Do no t place th is produ ct on an uns table su rface, s uch as a tab le, shelf o r stand. T his prod uct may fal l, causin g seriou s damage.

6. Slo ts and o pening s in the back or b ottom o f the ba se unit and hand set are p rovide d for vent ilation . To protect t hem fro m overhea ting, th ese op enings m ust not be bloc ked by placin g the pro duct on a s oft sur face suc h as a bed, s ofa or rug. T his pro duct sho uld never b e placed n ear or over a ra diator or h eat regis ter. This pro duct sho uld not be placed i n any area whe re proper v entilati on is not pr ovided.

7. Thi s product sh ould be oper ated only from th e type of power sour ce indic ated on the marki ng label. If you are not sur e of the type of power sup ply in your home, con sult your dealer or l ocal pow er compa ny.

8. Do no t allow any thing to r est on the p ower cord. D o not inst all this pr oduct w here the c ord may be wal ked on.

9. Never p ush objec ts of any kind int o this produ ct throu gh slots in the b ase or hands et as they may touc h dangero us voltage p oints or sho rt out par ts that coul d result in a ris k

of re or ele ctric s hock. Ne ver spill li quid of any k ind on the p roduc t.

10. To reduc e the risk of elect ric shock , do not disasse mble this pro duct, but take it to an autho rized ser vice facil ity. Openin g or removing par ts of the base or handset ot her than

speci ed acce ss door s may expose y ou to dange rous volt ages or ot her risks . Incorr ect reas sembli ng can cau se elect ric sho ck when th e produc t is subse quentl y used.

11. D o not overl oad wall out lets and ex tensio n cords a s this can r esult in th e risk of r e or elect ric shoc k.

12. U nplug th is produ ct from th e wall outl et and refe r servi cing to an au thorize d servi ce facil ity und er the foll owing co nditio ns:

A. Whe n the power su pply co rd or plug i s damaged o r frayed. B. If liq uid has be en spille d onto the pr oduct . C. If the pr oduct h as been exp osed to rai n or water. D. If the p roduct does not o perate normal ly by followi ng the operating in struc tions. Adjust only those contr ols th at are covered by the oper ation instru ctions , as improp er

adjust ment of oth er contro ls may resu lt in damag e and ofte n require s extens ive work by an au thorize d techni cian to res tore the pr oduct t o normal o peratio n.

E. If the p roduc t has been dr opped a nd the bas e and/or han dset has b een dama ged. F. If the produ ct exhibi ts a disti nct chan ge in per forman ce.

13. Avo id using a t elepho ne (other tha n cordle ss) during a n electr ical st orm. Ther e is a remote r isk of ele ctric sh ock from l ightni ng.

14. D o not use th e telepho ne to repo rt a gas le ak in the vi cinit y of the leak .

15. O nly put th e handse t of your tele phone nex t to your ear w hen it is in no rmal tal k.

CAUTION: Use only the power adapter provided with this product. To obtain a replacement, call 1(800)222-3111. In Canada, call 1(866)288-4268.

SAVE THESE INSTRUCTIONS

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Troubleshooting

If you have difculty operating your telephone, the suggestions below should solve the problem. If you still have difculty

after trying these suggestions, call VTech Communications at 1(800)595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1(800)267-7377.

Problem Suggestion

My telephone doesn’t work at all.

I c a n n o t g e t a di al tone.

• Make sure the power adaptor is plugged in.

• Make sure the telephone line cord is plugged rmly into the base unit and the telephone wall

jack.

• Disconnect the power adaptor for a few minutes, and then reconnect it.

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base unit when not in use.

• Reset the base unit. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base unit to reset.

• You may need to purchase a new batter y, please refer to the Batteries sections in this user’s manual.

• Try all the suggestions above.

• Move the handset closer to the base unit. You might have moved out of range.

• Make sure the telephone is set to the correct dial mode for the type of service that you have (pulse or touchtone). Refer to the Installation section of this user’s manual to set the dial mode.

• Your line cord might be malfunctioning. Try installing a new line cord.

• If the previous suggestions do not work, disconnect the telephone base from the telephone jack and connect a different telephone. If there is no dial tone on that telephone either, the problem is in the wiring or local service. Contact your local telephone company.

Appendix

www.vtechphones.com

Troubleshooting

Problem Suggestion

I cannot dial out. • Make sure there is a dial tone before dialing. It is normal for handset to take a second or two

The batteries do not hold a charge.

to nd the base unit and produce a dial tone. Wait an extra second before dialing.

• Make sure the telephone is set to the correct dial mode for the type of service that you have (pulse or touchtone). Refer to the Set dial mode (page 20) of this user’s manual to set the dial mode.

• If the other telephones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company.

• Eliminate any background noise. Noise from a television, radio or other appliance may cause the

telephone not to dial out properly. If you cannot eliminate the background noise, rst try muting

the handset before dialing, or dialing from another room in your home with less background noise.

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base unit when not in use.

• You may need to purchase a new battery, please refer to the manual.

• Your telephone might be malfunctioning. Please refer to the Warranty section of this user’s manual for fur ther instruction.

Batteries section in this user’s

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Troubleshooting

Problem Suggestion

I get noise, static, or weak signal even when I’m near the telephone base.

• Other electronic products can cause interference with your cordless telephone. Try installing your telephone away from these types of electronic devices: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

• Microwave oven operates on the same frequency as your telephone. It is normal to experience static on your telephone while the microwave oven is running. Do not install this telephone in the same outlet or near the microwave oven.

• If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/ surge protector) into a different location. If this solves the problem, re-locate your telephone or modem farther apar t from one another, or use a different surge protector.

• Relocate your base unit to a higher location. The telephone will likely get better reception if not installed in a lower area.

• If the other telephones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

I h e a r noise in t h e handset, and none of th e keys or but tons work.

I hear other calls while using my telephone.

• Make sure the power cord is plugged in.

• Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you still

hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

www.vtechphones.com

Appendix

Troubleshooting

Problem Suggestion

My handset does not rin g wh e n I recei v e a call.

• Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s manual.

• Make sure the telephone line cord is plugged rmly into the base unit and the telephone jack.

Make sure the power cord is plugged in.

• The handset may be too far from the base unit.

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the

handset to its base unit when not in use.

• You may have too many extension telephones on your telephone line to allow all of them to ring. Try unplugging some of the other telephones.

• The layout of your home or ofce might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper oor.

• If the other telephones in your home are having the issue, the problem is in your wiring or local

service. Contact your local telephone company (charges may apply).

• Test a working telephone at the telephone jack. If another telephone has the same problem, the problem is the telephone jack. Contact your local telephone company (charges may apply).

• Other electronic products can cause interference with your cordless telephone. Try installing your telephone as far away from these types of electronic devices as possible: wireless routers,

radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal

computers, kitchen appliances and other cordless telephones

• Your line cord might be malfunctioning. Try installing a new line cord.

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Troubleshooting

Problem Suggestion

My calls fade or cut in and out while I’m using my handset.

M y c al l e r I D i s n’ t working.

• Other electronic products can cause interference with your cordless telephone. Try installing your telephone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

• Relocate your telephone base to a higher location. The telephone will get better reception if not installed in a lower area.

• If the other telephones in your home are having the issue, the problem is in your wiring or local service.

• Caller ID is a subscription service. You must subscribe to this service for this feature to work on your telephone.

• Your caller must be calling from an area that supports caller ID.

• Both you and your caller’s telephone companies must use caller ID compatible equipment.

Appendix

www.vtechphones.com

Troubleshooting

Problem Suggestion

C o mm on c u r e f or electronic equipment

If the unit does not seem to be responding normally, then try putting the handset in its telephone base. If it does not seem to respond, do the following (in the order listed):

1. Disconnect the power to the telephone base.

2. Disconnect the handset battery, and spare battery, if applicable.

3. Wait a few minutes.

4. Connect power to the telephone base.

5. Re-install the battery(ies).

6. Wait for the handset to re-establish its link with the telephone base. To be safe, allow up to one minute for this to take place.

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Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a

certain distance ----which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or ofce.

When the handset is out of range, the handset will display Searching. The user can access the handset phonebook, and certain parts of the menu system, i.e. handset setting and registration, but not the time setting and base setting. Not possible will be displayed if access is tried. If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press TALK/FLASH. Move closer to the telephone base, then press TALK/FLASH to answer the call. If the handset moves out of range during a telephone conversation, there might be interference.

To improve reception, move closer to the base.

Maintenance

Taking care of you r telephone

Your cordles s telepho ne contai ns sophisticate d electro nic parts, so it mus t be treated with care.

Avoid roug h treatmen t

Place the h andset dow n gently. Save the origin al packing materia ls to protec t your telephone if you ev er need to shi p it.

Avoid water

Your telephon e can be dam aged if it get s wet. Do not use the hand set outdoors in the r ain, or handle it with w et hands. Do n ot install your base u nit near a sin k, bathtub or shower.

Electri cal storms

Electri cal storms can som etimes cau se power surges harmf ul to electronic eq uipment. For your own s afety, use cau tion when u sing elec tric appliance s during storms.

Cleanin g your teleph one

Your teleph one has a dur able plastic casing that should retain its lu ster for many years. Cl ean it only w ith a soft cloth s lightly damp ened wi th water or a mild so ap. Do not use excess water o r cleanin g solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your base unit should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.

Appendix

www.vtechphones.com

About cordless telephones

• Pri vacy: the same fe atures th at make a c ordless phone convenien t create s ome limi tations. Telephone calls ar e transm itted b etween t he base a nd the c ordless handset by radio waves, so there is a possib ility that your c ordless phone c onversations co uld be intercept ed by radi o receiv ing equipment w ithin ra nge of th e cordle ss handset. For t his reas on, you sh ould not t hink of cordle ss phone co nversations as bei ng as privat e as those on c orded phones.

•

Elect rical P ower: Th e base unit of this cordles s telephone mu st be connec ted to a working elec trical outlet . The electr ical ou tlet should no t be controll ed by a wall swi tch. Cal ls cannot be

made from t he cordl ess hands et if the base unit is un plugged o r switche d off, or if the e lectrical power i s interrupted.

•

Potenti al TV Inter ference: Some cord less telephones oper ate at frequenc ies that may cause interferen ce to televisio ns and VCRs. To minimize or prevent such inte rferen ce, do not place the base unit of th e cordle ss telepho ne near or on top of a TV or VCR. If interf erence is exp erienced, moving t he cordle ss teleph one father away fr om the TV or VCR will of ten reduce or elimin ate the inter ference. (Applie s to 25 channe l cordless phone s only).

•

Rechar geable Batt eries: This pr oduct c ontains eithe r Nickel -Cadmi um or Ni ckel-Me tal Hydr ide rechargea ble batteries. Exercise care in handl ing batteries i n order not to s hort the batt ery with con ductin g material su ch as rings, brace lets, and keys . The battery or con ductor may overheat an d cause harm. Obser ve proper polarit y between the batt ery and th e battery charge r.

•

Nickel -Metal Hyd ride Rechar geabl e Batt eries: Dispo se of these batteries in a safe manne r. Do not burn or pun cture. Like oth er batteries of this typ e, if burned or punctured, they could

release c austic material whi ch could cause inj ury.

Warranty

What doe s this limited warr anty cover?

The manuf acturer of t his Vtech produc t, Vtech C ommunic ations, war rants to the holder of a valid pro of of purchase (“C onsumer ” or “you”) that th e produc t and all acc essories provid ed by Vtech in the sales p ackage (“ Product”) are fre e from mater ial defec ts in materia l and workma nship, pur suant to the fol lowing terms and cond itions, when inst alled and us ed normall y and in acco rdance with oper ation instructi ons. This limited war ranty extends on ly to the Con sumer for Products p urchased and used i n the United States of A merica .

What will Vtech Communicat ions do i f the Product is n ot fre e from materia l defe cts in materi als and workma nship during the limited warranty period (“Mat eriall y Defe ctive Produc t”)?

During t he limited warra nty per iod, Vte ch’s author ized service r epresentative w ill repa ir or repl ace at Vtech’s opti on, without cha rge, a Mat erially Defecti ve Product. If we repair this pro duct, we may use new or refurbi shed repl acement parts. I f we choos e to replac e this product, we may replac e it with a new or refur bished pr oduct of the same o r similar d esign. Vtech will r eturn rep aired or replac ement products to you in work ing condition. V tech will retain def ective pa rts, modules, o r equipme nt. Repair or repla cement of P roduct , at Vtech’s op tion, is yo ur exclusi ve remedy. You should exp ect the repair or rep lacement to take app roximatel y 30 days.

How long is t he limited warra nty peri od?

The limite d warranty per iod for the product exte nds for ONE (1) YEAR from the date of purc hase if we repair or replace a Mater ially Defec tive Product under the ter ms of this limited warrant y. This limited w arranty also applies to r epaired or repla cement Pr oducts for a period of ei ther (a) 90 d ays from the date th e repaired or rep lacemen t Produc t is ship ped to you or (b) the ti me remaining on the orig inal one-year warra nty; whichever is lo nger.

What is not c overed by thi s limited war ranty?

This limi ted warran ty does no t cover

1. Product that has been subjec ted to misuse, accid ent, shippin g or other physical damag e, improper inst allation, abnormal ope ration or handlin g, negligen t, inundati on, re, water or other liquid

intrusi on; or

2. Product that ha s been dama ged due to re pair, alterati on or modicatio n by anyone oth er than an aut horized se rvice r epresentative of Vte ch; or

3. Product to the ex tent that the proble m experienced is ca use by signa l conditions, net work reliabilit y or cable or antenna sy stems; or

4. Product to the ex tent that the proble m is caused by use with n on-Vtech el ectrical acce ssories; o r

5. Product whos e warrant y/qualit y stickers , Product serial nu mbers pla tes or elec tronic se rial numb ers have been removed, a ltered or re ndered il legible; o r

6. Product purch ased, used servi ced, or ship ped for repair from outs ide the Unit ed States, or us ed for commercial or in stitutional purp oses (including bu t not limited to Pr oducts u sed for renta l

purpos es); or

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Warranty

7. Product retur ned witho ut valid proof of purc hase (see 2 bel ow); or

8. Charges for inst allation or set up, adj ustment of c ustomer control s, and inst allation o r repair of systems out side the un it.

How do you get warranty service?

• To obtain warrant y service in the United States of Americ a, call 1(800)595-9 511 for instructi ons regardin g where to return the Product. Before calling for serv ice, please check the user ’s manual. A check of t he Produc t controls and featu res may save you a se rvice call.

• E xcept as provi ded by applicable law, you a ssume the ri sk of loss or dam age during tr ansit and transpor tation and are respon sible for delivery o r handling c harges inc urred in the transpor t of Product (s) to the ser vice locatio n. VTech wi ll return repaired or replaced pro duct under thi s limited warranty to you, transpo rtatio n, delivery or h andling charges prepaid. VTech ass umes no risk for da mage or los s of the Product in tra nsit.

• If the Produ ct failure is not c overed by this limi ted warra nty, or proo f of purch ase does not meet the terms of this li mited warranty, Vte ch will no tify you and will r equest that you aut horize the

cost of rep air and return shipp ing cost s for the repa ir of Produc ts that are not covered by t his limited warrant y.

What must you return with the Product to get warranty service?

1. Return the entir e origina l package a nd content s including the Pro duct to the Vtech ser vice location a long with a descri ption of th e malfunc tion or difcult y;

2. Include “val id proof or purchas e” (sales rec eipt) identifyi ng the Prod uct purc hased (Pro duct mod el) and the d ate of purch ase or rece ipt; and

3. Provide your name, c omplete and corre ct mailing addres s, and telep hone number.

Other Limitations

• Th is warranty is the complete and exclusive agree ment between you and Vtech. It supersede s all other written or oral communicati ons related to this Product. Vtech provid es no other warranties for this pr oduct. T he warrant y exclusively desc ribes all o f Vtech’s responsib ilities re garding the produ ct.

There are no o ther expre ss warrant ies. No one i s authorized to make mo dicati ons to this limited war ranty and you shoul d not rely on an y such mod icatio n.

State Law Rights: This warranty gives you specic legal rights, and you may also have other rights, which vary from state to state.

Limitations: Implied warranties, including those of tness for a particular purpose and merchantability (an written warranty that the product is t for ordinary use) are limited to one year from date of

purchase, Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

• In no ev ent shall Vte ch be liable fo r any indire ct, spec ial, incid ental, conseque ntial, or simi lar damages (includ ing, but not limited to los t prots or reve nue, inability to use t he produc t, or other

associ ated equipmen t, the cost of s ubstitute equ ipment, and claims by t hird partie s) resul ting fr om the use of this pr oduct, some states do not allow exc lusion or l imitatio n of incid ental or conseq uential d amages, so t he above limitation o r exclusion may not app ly to you.

FCC, ACTA and IC regulations

This equipment complies with Parts 15 of the Federal Communications Commission (FCC) rules for the United States. It also complies with regulations RSS210 and CS-03 of Industry and Science Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. A label is located on the underside of the base unit containing either the FCC registration number and Ringer Equivalence Number (REN) or the IC registration number and Load Number. You must, upon request, provide this information to your local telephone company. This equipment is compatible with inductively coupled hearing aids. Should you experience trouble with this telephone equipment, please contact:

VTech Communications Inc.

CUSTOMER SERVICE at 1(800)595-9511. In Canada, call Vtech Telecommunications Canada Ltd. at 1(800)267-7377. For repair/warranty information. The telephone company may ask you to disconnect this equipment from the line network until the problem has been corrected.

www.vtechphones.com

Appendix

FCC, ACTA and IC regulations

FCC Part 15

Warning: Changes or modications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

The equipment has been tested and found to comply with part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:

• Re orient or r elocate t he receiv ing antenna.

• In crease th e separation betwe en the equipment an d receiver.

• Co nnect the equipm ent into an ou tlet or on a ci rcuit dif ferent from that to wh ich the rec eiver is connecte d.

• Co nsult the dealer or an ex perienced radi o/TV t echnic ian for help.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the prod uct. This product has been tested and found to comply with the criteria. The handset has such a low power that it does not require testing. It may be safely held against the ear of the user. The base unit shall be installed & used such that parts of the user’s body other than the hands should be maintained at a comfortable distance of approximately 20cm or more. FCC Part 68 and ACTA If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and with Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA). We are required to provide you with the following information.

1. Product ide ntier a nd REN informati on

The lab el on the bac k or bottom o f this equipment con tains, among o ther th ings, a n ident ier in dicatin g produ ct approval an d the Ringer Equivalence Nu mber (REN ). This i nformation mus t be provide d to yo ur local tel ephone comp any upo n requ est. Fo r equip ment approved prior to Ju ly 23, 2001, the prod uct i dentier is precede d by the phr ase “FCC Re g No.” an d the REN i s liste d separate ly. For equipme nt approved af ter that date, the produ ct identier is pre ceded by “U S” and a colo n (:), and the REN is encod ed in the prod uct identier wit hout a decimal point a s the sixt h and seven th characters following the colon. For examp le, the produc t ident ier US:A AAEQ3T123XYZ woul d indicate an REN of 0. 3. The R EN is used to d etermine how ma ny devic es you m ay connec t to your telephon e line and still have them rin g when you are called. In mos t, but not all areas, the sum of all RENs sh ould be ve (5.0) or less. You may want to contact your lo cal telepho ne

company f or more info rmation.

Connec tion and use with th e nationwide tel ephone networ k

The plug and jack use d to connect thi s equipme nt to the premises wir ing and the telephone netwo rk must compl y with the applic able Part 68 rules and techni cal requirements ado pted by ACTA. A compli ant telepho ne cord and modular plug is prov ided with this produc t. It is designed to be connec ted to a compati ble modular jack that is als o complian t. An RJ11 jack should norma lly be used for conne cting to a single lin e and an RJ14 jack for t wo lines. See Instal lation Instruct ions in the u ser’s manual. This eq uipment m ay not be used w ith Coin Teleph one Lines or with Par ty Lines . If you have spec ially wire d alarm dia ling equi pment conn ected to your telepho ne line, ensu re the conn ection of t his equip ment does no t disable yo ur alarm equipment . If you have questi ons about

what will di sable alarm equip ment, consult your t elephon e company or a q ualied install er.

Repair i nstruc tions

If this equ ipment is ma lfunctioning, i t must be unpl ugged from the modu lar jack unt il the prob lem has been c orrected. Repair s to this telephone eq uipment can only be ma de by the manu facturer

or its auth orized age nts. For rep air proce dures, fol low the ins tructi ons outli ned under t he Limited Warranty.

Rights of t he telephone co mpany

If this eq uipment i s causing h arm to the telephon e network, the tel ephone c ompany may t emporar ily disc ontinue yo ur telephone ser vice. The telepho ne company is requi red to noti fy you bef ore

interrup ting service. I f advance notice i s not prac tical, yo u will be n otied a s soon as p ossible. You will be gi ven the opportu nity to correc t the prob lem and the telep hone com pany is req uired to inform you o f your right to le a com pliant with the FCC. Your tel ephone company may m ake changes in its fac ilities, equipm ent, oper ation, or procedur es that could affe ct the pro per funct ioning

of this pro duct. Th e telephone compa ny is requir ed to notif y you if such changes a re planne d.

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FCC, ACTA and IC regulations

5. Hearing aid co mpatibility

If this pro duct is equipped w ith a corded or cord less hand set, it is hearing aid c ompatible.

Program ming/testi ng of emer gency num bers

If this pr oduct ha s memor y dialing l ocations, you may c hoose to s tore poli ce, re dep artmen t and emerg ency medical se rvice t elephon e numbers in these l ocations. If you d o, please ke ep three

things in m ind:

a. We rec ommend that you also w rite the tel ephone number on th e directory car d, so that you c an still dia l the emergency num ber manually if the me mory dialing feat ure doesn ’t work.

b. This f eature is pro vided onl y as a convenience, an d the manuf acturer as sumes no responsi bility for custom er reliance upon th e memory feature.

c. Testing t he emerge ncy telep hone numb ers you have sto red is not recommen ded. However, if you do make a ca ll to an emerg ency number:

• You must remai n on the line a nd briey ex plain the reason for t he call before hangi ng up.

• Program ming/testing of e mergency number s should be perfor med during off-p eak hours, such as in t he early mo rning or lat e evening, wh en the emergency se rvice s tend to be less busy.

IC (Industry Canada)

This telephone is registered for use in Canada.

The term “IC” before the radio certication number only signies that Industry Canada technical specications were met.

Notice:

This equipment meets the applicable Industry Canada Terminal Equipment Technical Specications. This is conrmed by the registration number. The abbreviation, IC, before the registration number signies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specications were met. It does not imply that Industry Canada approved the

equipment.

Notice:

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN assigned to each terminal equipment provides an indication of the maximum number of terminal allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all

the devices does not exceed ve.

Before installing this equipment, user should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of services in some situations. Repairs to certied equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to requires the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This

precaution may be particularly important in rural areas.

Caution:

Users should not attempt to make sue connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate. Your Cordless Phone is designed to operate at the maximum power allowed by the FCC and IC. This means your handset and base unit can communicate only over a certain distance – which will

depend on the location of the base unit and handset, weather, and the construction and layout of your home or ofce.

Appendix

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Technical specications

Frequency control Crystal controlled

Frequency Base: 5725-5850 MHz

Channels 95

Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according

Size

Weight Handset: 145.0 grams (including battery)

Power requirements Handset: 3 cells AAA 3.6V 800mAh NiMH battery

Memory Handset phonebook: 100 memory locations; up to 32 digits, 16 characters per location

PLL synthesizer

Handset: 5725-5850 MHz

to environmental conditions at the time of use.

Handset: 190.0mm X 42.0mm X 31.0mm Base: 250.0mm X 90.0mm X 84.0mm

Base: 423.8 grams

Base: 7V DC @ 1100mA

Handset call log: 100 memory locations Base call log: 50 memory locations

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Index

About caller ID information 9 About cordless telephones 76 Activate the answering system 42 Add additional handsets 63- 65 Answering system operation 41-49

Base icons 61 Base LEDs 62 Base settings 22-24 Batteries 67 Belt clip 8

Call log 36-38 Call waiting 27 Charge spare battery pack 66 Chart of characters 33 Choose a location 6 Clock setting 18, 22 Conference call 29 Contrast 24 Creating an empty phonebook 55 Customize entries 34

De-register a handset 64

De-register all handsets Delete all messages 17, 47 Delete an entry 38 Delete a phonebook entr y 35 Delete a redial entry 40 Deleting phonebook records from the

currently loaded phonebook 59 Dial a call log entry 37 Dial an entry from the redial list 39 Dial a phonebook entr y 35 Dial type 24

Edit a phonebook 56 Edit a phonebook entry Edit handset name 19 Exporting contacts to a comma

separated text le 58

Factory settings 24 FCC, ACTA and IC regulations 77-79 FLASH 27

Graphic editing 54 Graphics tab functions 52

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Handset and base indicators 60-62 Handset icons Handset layout 11 Handset LEDs 60 Handset messages 16-17 Handset screen images 13 Handset settings 18-21 Handset sounds 14-15 Hold 26

If you subscribe to DSL service 10 Important safety instructions 68 Import contacts into phonebook

manager from other PC

applications 57 Index 81-83 Install handset battery 7 Intercom call 27-31

Keypad tone 23

Language 20

Index

Maintenance 75 Make, answer and end calls on the

base unit 25-26

Make, answer and end calls on the

handset 25 Memo playback 48 Message capacity 41 Message playback 47 Message playback on the base unit

47 Mute 26

New message indication 47

One-time software installation 52 Open a graphic le 53 Operating range 75 Options during playback 17, 47 Options while on calls 26-27 Outgoing greeting

Parts checklist 3-5

45-46

Phonebook 32-35 Phonebook tab functions 55-59 Picture download 52-54 Pictures & animations 13 Play the message 16 Play your greeting 45 Power guard feature 66

Recordable ringer 50 Record a memo 48 Record a sound clip by using the

audio patch cord 50

Record a sound clip by using the

microphone 51 Recording and playing memos 48 Record your greeting Redial list 39Registration of handset 63 Remote access 53 Replace a handset 64 Reset settings Restore to factory greeting 46 Review the call log 37 Ringer melody Ringer silencing 27 Ringer vibrate

14, 23

Ringer volume

14, 23

Save an entry to the handset

phonebook 38, 40 Screen saver 13 Search the phonebook 34 Set a wallpaper image Set call screening 42 Set contrast 19 Set dial mode 20 Set new message tone 44 Set number of rings Set record options 42 Set security code 44 Setting answering system 42-44 Show handset name 20 Speakerphone at the handset 26 Store an entry in the phonebook 32

Technical specications 80 To access remote access 49 Tone settings 18 To transfer images from the software

to the handset 53 Transfer an external call 30

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Index

Troubleshooting 69-74

Volume control 27

Warranty 76-77 Weekday setting 22

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon

Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C.

Printed in China.

91-000865-010-000

Model: i5871/5873

User’s Manual

w w w . v t ec h p h o n e s . c o m

VTech 5873, i5871, 5871 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual