Vtech CS6929-4, CS6929-29, CS6929-27, CS6929-17, CS6929-16 User Manual

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Hearing Aid T-Coil
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Abridged user’s manual
CS6928-2 CS6929-2
CS6929 CS6929-25
CS6929-15 CS6929-26
CS6929-16 CS6929-27 CS6929-17 CS6929-29 CS6929-19 CS6929-3
CS6929-4
DECT 6.0 cordless telephone
BC
Congratulations
on purchasing your new VTech product. Before using this product, please read Important safety instructions.
This abridged user’s manual provides you with basic installation and use instructions. A limited set of features are described in abbreviated form.
Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.
What’s in the box
Your product package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
1 set for CS6929/
CS6929-15/CS6929-16/ CS6929-17/CS6929-19
2 sets for CS6928-2/ CS6929-2/CS6929-25/ CS6929-26/CS6929-27/ CS6929-29
3 sets for CS6929-3 4 sets for CS6929-4
1 set for CS6928-2/ CS6929-2/CS6929-25/ CS6929-26/ CS6929-27/CS6929-29
2 sets for CS6929-3 3 sets for CS6929-4
Abridged user’s
manual
Important Safety
Instructions
Handset overview
1 – Handset earpiece
2 – LCD display
3 –
• Show the menu.
• While in a menu, press to select an item, or save an entry or setting.
4 –
Hang up a call.
Silence the ringer temporarily while the
• handset is ringing.
Press and hold to erase the missed call
• indicator while the phone is not in use.
Press to return to the previous menu; or
• press and hold to return to idle mode, without making changes.
5 –
Press repeatedly to show other dialing
• options when reviewing a caller ID log entry.
6 –
Press to start an intercom conversation or
transfer a call (for multi-handset models only).
7 – Microphone
8 –
• Mute the microphone during a call.
• Delete digits or characters while using the dialing keys.
Silence the ringer temporarily while the
• handset is ringing.
9 –
Make or answer a call using the handset
• speakerphone.
During a call, press to switch between the
• speakerphone and the handset earpiece.
10 –
• While you have set the dial mode to pulse and on a call, press to switch to tone dialing temporarily.
11 –
Press to add a space when entering names.
12 –
• Press repeatedly to add or remove 1 in front of the caller ID log entr y before dialing or saving it to the phonebook.
• Press and hold to set or dial your voicemail number.
13 –
• Make or answer a call.
• Answer an incoming call when you hear a call waiting alert.
14 –
• Press repeatedly to review the redial list.
• Press and hold to insert a dialing pause while entering a number.
15 –
• Review the phonebook when the phone is not in use.
• Increase the listening volume during a call.
• Scroll up while in a menu, phonebook, caller ID log, or redial list.
• Move the cursor to the right when entering numbers or names.
Review the caller ID log when the phone is not in
• use.
Decrease the listening volume during a call.
Scroll down while in a menu, phonebook,
• caller ID log, or redial list.
Move the cursor to the left when entering
• numbers or names.
16 – light
• On when the handset is charging.
Telephone base overview
1 – Message window
• Shows the number of messages, and other information of the answering system or telephone base.
2 –
• Press to play messages.
• Press to stop playing a message.
3 –
• Press to repeat the playing message.
• Press twice to play the previous message.
• Press to skip to the next message.
4 –
• Press to delete the playing message.
• When the phone is not in use, press twice to delete all old messages.
5 –
• Press to adjust the volume during message playback.
• When the phone is not in use, press to adjust the telephone base ringer volume.
6 –
• Press to turn the answering system on or off.
7 –
• Press to page all system handsets.
8 – light
• On when the answering system is turned on.
9 – light
• Flashes when there is an incoming call, or another telephone sharing the same line is in use.
• Flashes when handsets are being deregistered.
• On when the handset is in use or being registered.
• On when the answering system is answering a call.
10 – Speakerphone
11 – Charging pole
Charger overview
1 – Charging pole
Display icons overview
The battery icon flashes when the battery is low and needs charging.
The battery icon animates when the battery is charging.
The handset ringer is turned off.
There are new voicemail received from your telephone service provider.
1/13
ANS ON
ECO
NEW
The message number currently playing and total number of new/old messages recorded.
The answering system is turned on.
The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base.
There are new caller ID log entries.
Connect
You can choose to connect the telephone base for desktop usage or wall mounting.
Use only the adapters provided.
• Make sure the electrical outlets are not controlled
• by wall switches.
The adapters are intended to be correctly oriented
• in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
If you subscribe to digital subscriber line (DSL)
• high-speed Internet service through your telephone line, make sure you install a DSL filter (not included) between the telephone line cord and telephone wall jack. Contact your DSL service provider for more information.
Connect the telephone base
Connect the charger
Mount the telephone base
Connect the telephone line cord to the
1. telephone base. Route it through the wall mount bracket, and then connect it to the wall jack.
2 Align and place the wall mount bracket onwall mount bracket on
the standard wall plate.
3. Align and place the telephone base on the wall mount bracket. Slide it down until it clicks securely in place.
Connect the power adapter.4.
Install the battery
Install the battery as shown below.
Use only the battery provided.
• Charge the battery provided with this product only
• in accordance with the instructions and limitations specified in this manual
If the handset will not be used for a long time,
• disconnect and remove the battery to prevent possible leakage.
Check the battery level
After you have installed the battery, check the battery level on the handset screen.
If the battery icon is
, or
, then go to Before use section to set the date and time, and set the answering system through voice guide.
If the screen is blank, or
flashes, then the
battery needs to be charged. Go to Charge the battery section before you do any setting or operation.
Charge the battery
Place the handset in the telephone base or the charger to charge.
Once you have installed the battery, the handset LCD display indicates the battery status (see the following table).
Battery
indicators
The screen is blank, or shows Put in charger and
flashes.
The screen shows Low battery and flashes.
The screen shows HANDSET X.
Press CANCEL or place the handset in the
• telephone base or charger will bypass the set date and time, and voice guide.
For best performance, keep the handset in the
• telephone base or charger when not in use.
The battery is fully charged after 12 hours of
• continuous charging.
Battery status Action
The batter y has no charge or very little charge. The handset cannot be used.
The battery has enough charge to be used for a short time.
The batter y is charged.
Charge without interruption (at least 30 minutes).
Charge without interruption (at least 30 minutes).
To keep the battery charged, place it in the telephone base or charger when not in use.
To manually set the date and time and the answering system, refer to Configure your
telephone and Set your built-in answering system sections.
To manually initiate the voice guide, refer to Voice guide under Set your built-in
answering system section.
Before use
After you install your telephone or power returns following a power outage and battery depletion, the handset will prompt you to set the date and time, and the answering system through voice guide.
Set date and time
Make sure you set the date and time including the
• year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp.
1. Use the dialing keys (0-9) to enter the
month (MM), date (DD) and year (YY). Then press SELECT.
2. Use the dialing keys (0-9) to enter the hour
(HH) and minute (MM). Then press or to choose AM or PM.
3. Press SELECT to save.
After the setting for the date and time, the handset will display Voice guide to... and set up Ans
sys? alternatively.
Set answering system through voice guide
This feature assists you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings and the message alert tone.
Press SELECT to start the voice guide
1. for the answering system setup. You hear the voice prompt “Hello! This voice guide
will assist you with the basic setup of your answering system.”
Setup your answering system by inputting
2. the designated numbers as instructed in the voice guide.
Check for dial tone
Press . If you hear a dial tone, the installation is successful.
If you do not hear a dial tone:
Make sure the installation procedures
described above are properly done. It may be a wiring problem. If you have
changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/ VoIP service provider for more information.
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance
- which can vary with the locations of the
telephone base and handset, the weather, and the layout of your home or office.
When the handset is out of range, the handset displays Out of range or no pwr at base.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press . Move closer to the telephone base, and then press
to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.
Using the handset menu
Press MENU when the phone is not in use.
1.
Press or until the screen displays the
2. desired feature menu.
Press SELECT to enter that menu.
3.
To return to the previous menu, press CANCEL.
To return to idle mode, press and hold CANCEL.
Configure your telephone
Set language
The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays.
Press MENU when the handset is not in
1. use.
Scroll toto Settings, and then press SELECT
2. twice.
Scroll to choose English, Français or
3.
Español, and then press SELECT to save.
Set date and time
Make sure you set the date and time including the
year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp.
Press MENU when the handset is not in
1. use.
Scroll to Set date/time, and then press
2. SELECT.
3. Use the dialing keys (0-9) to enter the month (MM), date (DD) and year (YY). Then press SELECT.
4. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press or to choose AM or PM.
5. Press SELECT to save.
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to tone dialing temporarily during a call.
During a call, press .
1. Use the dialing keys to enter the relevant
2. number. The telephone sends touch-tone signals. It automatically returns to pulse dialing mode after you end the call.
Telephone operation
Handset control key panel:
Make a call
Press or , and then dial the telephone
• number.
Answer a call
Press , , or any dialing key.
End a call
Press OFF on the handset, or put the handset
• into the telephone base or charger.
Speakerphone
During a call, press on the handset to
• switch between speakerphone and handset earpiece.
Volume
During a call, press /VOLUME/ on the
• handset to adjust the listening volume.
The handset earpiece volume setting and
speakerphone volume setting are independent.
Mute
The mute function allows you to hear the other party but the other party cannot hear you.
During a call, press MUTE on the handset.
1.
The screen displays Muted. Press MUTE again to resume the
2.
conversation. The screen displays
Microphone on.
Join a call in progress
You can use up to two system handsets at a time on an outside call.
When a handset is already on a call, press
or on another handset to join the call.
Press OFF or place the handset in the
• telephone base or charger to exit the call. The call continues until all handsets hang up.
Call waiting
When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call.
Press FLASH to put the current call on hold
• and take the new call.
Press FLASH to switch back and forth
• between calls.
Find handset
Use this feature to find all system handsets.
To start paging:
Press /FIND HANDSET on the telephone
• base. All idle handsets ring and display
** Paging **.
To end paging:
Press /FIND HANDSET again on the
• telephone base.
-OR-
Press , , OFF, or any dialing key on the
• handset.
-OR-
Place the handset in the telephone base or
• charger.
Do not press and hold /FIND HANDSET for
more than four seconds. It may lead to handset deregistration.
Redial list
Each handset stores the last 10 telephone numbers dialed. When there are already 10 entries, the oldest entry is deleted to make room for the new entry.
Review the redial list
Press REDIAL when the handset is not in
1.
use.
Press , , or REDIAL repeatedly until the
2.
desired entry displays.
Dial a redial list entry
When the desired entry displays, press or
to dial.
Delete a redial list entry
When the desired redial entry displays, press
DELETE.
Intercom
Use the intercom features for conversations between two handsets.
Press INT on your handset when not in use.
1.
Use the dialing keys to enter a destination handset number if necessary. To answer the intercom call, press , , or
2.
any dialing key on the destination handset. To end the intercom call, press OFF or
3.
place the handset back in the telephone base or charger.
Answer an incoming call during an intercom call
If you receive an incoming call during an intercom call, there is an alert tone.
To answer a call, press . The intercom call
• ends automatically.
To end the intercom call without answering
• the outside call, press OFF. The intercom call ends and the telephone continues to ring.
Call transfer using intercom
While on an outside call, you can use the intercom feature to transfer the call from one handset to another.
Press INT on your handset during a call.
1.
The current call is put on hold. Use the dialing keys to enter a destination handset number if necessary.
To answer the intercom call, press , , or
2.
any dialing key on the destination handset. You can now have a private conservation before transferring the call.
From this intercom call, you have the
3.
following options:
You can let the destination handset join
you on the outside call in a three-way conversation. Press and hold INT on the originating handset.
You can transfer the call. Press OFF, or
place your handset back in the telephone base or charger. Your handset displays Line in use. The destination handset is then connected to the outside call.
You can press INT to switch between the
outside call (Outside call displays) and the intercom call (Intercom displays).
The destination handset can end the
intercom call by pressing OFF, or by placing the handset back in the telephone base or charger. The outside call continues with the original system handset.
Phonebook
The phonebook can store up to 50 entries, which are shared by all handsets. Each entry may consist of a telephone number up to 30 digits, and a name up to 15 characters.
Add a phonebook entry
Press MENU when the phone is not in use.
1. Scroll to Phonebook then press SELECT.
2. Press SELECT again to choose
3. Add new entry.
Use the dialing keys to enter the number (up
4. to 30 digits).
5. Press SELECT to move to enter the name.
6. Use the dialing keys to enter the name (up to 15 characters). Additional key presses show other characters of that particular key.
7. Press SELECT to save.
While entering numbers and names, you can:
Press DELETE to erase a digit or character.
Press and hold DELETE to erase the entire
entry. Press or to move the cursor to the leftto move the cursor to the left
or right. Press and hold PAUSE to insert a dialing
pause (for entering phone numbers only). Press 0 to add a space (for entering names
only). Press to add ( appears) or to
add # ( appears) numbers only)
(for entering phone
.
Review the phonebook entriesphonebook entries
Entries are sorted alphabetically.
Press when the phone is not in use.
1. Scroll to browse through the phonebook, or
2. use the dialing keys to start a name search.
Edit a phonebook entryphonebook entry entry
When the desired entry displays, press
1. SELECT.
Use the dialing keys to edit the number, and
2. then press SELECT.
Use the dialing keys to edit the name, and
3. then press SELECT to save.
Delete a phonebook entry
When the desired entry displays, press
1. DELETE.
When the screen displays Delete entry?,
2. press SELECT.
Dial a phonebook entry
When the desired entry appears, press
or to dial.
Caller ID
NOTE
NOTE
NOTE
NOTE
If you subscribe to caller ID service, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log.
The caller ID log stores up to 30 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name.
If the telephone number has more that 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log.
Review a caller ID log entry
Press CID when the phone is not in use.
1. Scroll to browse through the caller ID log.
2.
Missed call indicator
When there are calls that have not been reviewed in the caller ID log, the handset displays XX missed calls.
Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one.
When you have reviewed all the missed calls, the missed call indicator no longer displays.
If you do not want to review the missed calls one by one, press and hold CANCEL on the idle handset to erase the missed call indicator. All the entries are then considered old.
Dial a caller ID log entry
When the desired entry appears, press
or to dial.
Save a caller ID log entry to the phonebook
When the desired caller ID log entry
1. displays, press SELECT.
2. Pressress SELECT to choose To Phonebook.
3. Use the dialing keys to modify the number, and then press SELECT.
4. Use the dialing keys to modify the name, and then press SELECT to save.
Delete a caller ID log entry
When the desired caller ID log entry displays,
press DELETE.
Delete all caller ID log entries
Press MENU when the phone is not in use.
1. Scroll to Caller ID log and then press
2. SELECT.
Scroll to Delete all and then press SELECT
3. twice.
Call block
If you have subscribed to caller ID service, you can set the telephone to block unknown calls and certain undesired calls. The call block list can store up to 20 entries.
Block unknown calls
Press MENU when the handset is not in use.
1. Scroll to Call block, and then press
2. SELECT.
Scroll to choose Calls w/o num, and then
3. press SELECT.
Scroll to choose Unblock or Block, and
4. then press SELECT to save.
Add a call block list entry
Press MENU when the handset is not in use.
1. Scroll to Call block, and then press
2. SELECT.
Press SELECT to choose Block list.
3. Scroll to choose Add new entry, and then
4. press SELECT.
Use the dialing keys to enter the number
5. (up to 30 digits ).
6. Pressress SELECT to move to enter the name.
7. Use the dialing keys to enter the name (up to 15 characters). Additional key presses show other characters of that particular key.
8. PressPressress SELECT to save.
Review call block list
Press MENU when the handset is not in use.
1. Scroll to Call block, and then press
2. SELECT.
Press SELECT to choose Block list.
3. Press SELECT to choose Review.
4.
Edit a call block list entry
When the desired entry displays, press
1. SELECT.
Use the dialing keys to edit the number, and
2. then press SELECT.
Use the dialing keys to edit the name, and
3. then press SELECT to save.
Save a caller ID log entry to call block list
When the desired entry displays, press
1. SELECT.
Scroll to To Call block, and then press
2. SELECT.
Use the dialing keys to modify the number,
3. and then press SELECT.
Use the dialing keys to modify the name,
4. and then press SELECT to save.
Delete a call block list entry
When the desired call block list entry displays,
press DETELE.
Mute rings of blocked calls
An incoming call will ring once and then the system will check if the call should be blocked. You can mute the first ring of blocked calls.
Press MENU when the handset is not in use.
1. Press 7464# on the handset.
2. Scroll to choose First ring:On or First ring:
3.
Off, and then press SELECT.
Sound settings
Key tone
You can turn the key tone on or off.
Press MENU when the handset is not in use.
1. Scroll to Settings, and then press SELECT.
2. Scroll to choose Key tone, and then press
3. SELECT.
Scroll to choose On or Off, and then press
4.
SELECT to save.
Ringer tone
You can choose from different ringer tones for each handset.
Press MENU when the handset is not in use.
1. Scroll to Ringers, and then press SELECT.
2. Scroll to choose Ringer tone, and then
3. press SELECT.
Scroll to sample each ringer tone, and thensample each ringer tone, and then
4. press SELECT to save.
If you turn off the ringer volume, you will not hear
ringer tone samples.
Handset ringer volume
You can adjust the ringer volume level, or turn the ringer off.
Press MENU when the handset is not in use.
1. Scroll to Ringers, and then press SELECT.
2. Press SELECT to choose Ringer volume.
3. Scroll to adjust the volume, and then pressadjust the volume, and then press
4. SELECT to save.
If the handset ringer volume is set to off, that
handset is silenced for all incoming calls except paging tone.
Telephone base ringer volume
Press VOL+ or VOL- on the telephone base to adjust the ringer volume when the telephone base is not in use.
When you set the ringer volume to zero, the base ringer is off. The telephone base announces, “Base ringer is off.”.
Temporary ringer silencing
When the telephone is ringing, you can temporarily silence the ringer of the handset without disconnecting the call. The next call rings normally at the preset volume.
Press OFF or MUTE on the handset. The
handset displays and Ringer muted briefly. Press VOL+ or VOL- on the telephone base to
adjust the ringer volume.
Quiet mode
You can turn on the quiet mode for a period of time. During this period, all tones (except paging tone) and call screening are muted. When you turn on the quiet mode, the answering system turns on automatically.
Press and hold on the handset when
1. idle.
Use the dialing keys (0-9) to enter the
2. duration, and then press SELECT to save.
To turn off the quiet mode, press and hold
on the handset when idle.
About answering system and voicemail service
For message recording, your telephone has a built-in answering system, and it also supports voicemail service offered by your telephone service provider (subscription is required, and fee may apply).
The main differences between them are:
Category
Storage
Method to retrieve messages
Built-in answering
system
Messages are stored in the telephone base.
Your messages will not be deleted automatically.
You have to delete your messages manually.
When you received new messages, handset displays XX new messages and the message window on the telephone base flashes.
To retrieve messages, usually there are two ways:
Press on the
• telephone base; or
Access remotely
• with an access code.
Voicemail from
telephone service
Messages are stored in a server or system provided by your telephone service.
Your messages may be automatically deleted after a period of time.
Contact your telephone service provider for more details.
When you received new messages, the handset displays and New voicemail.
To retrieve messages, you need an access number and/or a passcode provided by your telephone service provider.
Set your built-in answering system
The answering system can record and store up to 99 messages. Each message can be up to three minutes in length. The total storage capacity for the announcement, messages and memos is approximately 23 minutes. The actual recording time depends on individual message characteristics.
Your answering system allows you to set your announcement, to save and delete messages, activate call screening, to set number of rings before pick up, and to access remotely.
Telephone base control key panel:
Turn the answering system on or off
The answering system must be turned on to answer and record messages.
To turn on or off with the telephone base:
Press /ANS ON on the telephone base to turn
• the built-in answering system on or off.
To turn on or off with the handset:
Press MENU when the phone is not in use.
1. Scroll to Answering sys, and then press
2. SELECT.
Scroll to Answer on/off, and then press
3. SELECT.
Scroll to On or Off, and then press SELECT
4. to save. You hear a confirmation tone.
Default announcement
The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own.
Record your own announcement
The announcement can be up to 90 seconds in length.
Press MENU when the phone is not in use.
1. Scroll to Answering sys and then press
2. SELECT twice.
The handset displays Play [2] Del [3]
3.
Rec [7], and it announces, “To play, press 2. To record, press 7.”
Press 7 to record. The handset announces,
4.
“Record after the tone. Press 5 when you are done.” After the tone, speak towards the
handset microphone. Then, press 5 when done.
Play the announcement
Press MENU when the phone is not in use.
1. Scroll to Answering sys and then press
2. SELECT twice.
The handset displays Play [2] Del [3]
3.
Rec [7], and it announces, “To play, press 2. To record, press 7.”
Press 2 to play the announcement.
4.
Delete the announcement
Press MENU when the phone is not in use.
1. Scroll to Answering sys and then press
2. SELECT twice.
The handset displays Play [2] Del [3]
3.
Rec [7], and it announces, “To play, press 2. To record, press 7.”
Press 3 to delete your own recorded
4. announcement.
Set number of rings
You can set the answering system to answer an incoming call after two, three, four, five or six rings; or toll saver. If you choose toll saver, the answering system answers a call after two rings when you have new messages, or after four rings when you have no new messages.
Press MENU when the phone is not in use.
1. Scroll to Answering sys then press SELECT.
2. Scroll to Ans sys setup then press SELECT.
3. Scroll to # of rings then press SELECT.
4. Scroll to choose 2, 3, 4, 5, 6 or Toll saver.
5. Press SELECT to save and you hear a
6. confirmation tone.
Set message alert tone
When the message alert tone is set to on, and there is at least one new message, the telephone base beeps every 10 seconds. The message alert tone is preset to off.
Press MENU when the phone is not in use.
1. Scroll to Answering sys then press SELECT.
2. Scroll to Ans sys setup then press SELECT.
3. Scroll to Msg alert tone then press SELECT.
4. Scroll to choose On or Off.
5. Press SELECT to save and you hear a
6. confirmation tone.
Voice guide
This feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings and the message alert tone.
Press MENU when the phone is not in use.
1. Scroll to Answering sys and then press
2. SELECT.
Scroll to Voice guide, and then press
3.
SELECT. You hear the voice prompt “Hello! This voice guide will assist you with the basic setup of your answering system.
Setup your answering system by inputting
4. designated numbers as instructed in the voice guide.
Use your built-in answering system
New message indication
When there are new answering system messages, The handset displays XX new messages and the message window on the telephone base flashes.
Message playback
To playback messages at the telephone base:
Press /PLAY when the phone is not in use.
Options during playback:
Press VOL+ or VOL- to adjust the speaker
volume. Press /SKIP to skip to the next message.
Press /REPEAT to repeat the message
currently playing. Press /REPEAT twice to listen to the previous message.
Press X/DELETE to delete the playing
message. The system advances to the next message.
Press /STOP to stop.
To playback messages with a handset:
Press MENU when the phone is not in use,
• and then press SELECT.
Options during playback:
Press /VOLUME/ to adjust the message
• playback volume.
Press 6 to skip to the next message.
• Press 4 to repeat the message. Press 4 twice
• to listen to the previous message.
Press 3 to delete the playing message.
• Press OFF to stop the playback.
• Press to switch bet ween speakerphone
• and handset earpiece.
Delete all messages
You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages.
To delete all messages with the telephone base:
Press X/DELETE twice when the phone is
• not in use.
To delete all messages with a handset:
Press MENU when the phone is not in use.
1. Scroll to Answering sys, and then press
2. SELECT.
Scroll to Delete all old, and then press
3.
SELECT. You hear a confirmation tone.
Remote access
A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can use this preset code, or set your own.
Dial your telephone number from any
1. touch-tone telephone.
When the system plays your announcement,
2. enter the two-digit security code.
Enter one of the following remote commands.
3.
Command Description
1
2
3
Play all messages.
Play new messages.
Delete the current message (during playback).
33
4
Delete all old messages.
Repeat the current message (during playback).
5
*5
Stop.
Hear a list of remote commands.
6
Skip to the next message (during playback).
*7
8
0
Record a new announcement.
End the call.
Turn the answering system on or off.
Hang up or press 8 to end the call.
4.
Remote access code
You can set your own remote access code from 00 to 99.
Press MENU when the phone is not in use.
1. Scroll to Answering sys then press SELECT.
2. Scroll to Ans sys setup then press SELECT.
3. Scroll to Remote code, and then press
4. SELECT.
Use the dialing keys to enter a two-digit number.
5.
-OR- Scroll to a desired two-digit number.
Press SELECT to save and you hear a
6. confirmation tone.
Use the built-in answering system and voicemail service
You can use your answering system and voicemail service together by setting your answering system to answer before voicemail service answers as described below. To learn how to program your voicemail settings, contact your telephone service provider.
If you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your voicemail service is set to answer. For example, if your voicemail service answers after six rings, set your answering system to answer after four rings. Some voicemail service providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.
Retrieve voicemail from telephone service
Voicemail is a feature available from most telephone service providers. It may be included with your telephone service, or may be optional. Fees may apply.
Retrieve voicemail
When you received a voicemail, the handset displays and New voicemail. To retrieve, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.
After you have listened to all new voicemail
• messages, the indicators on the handset turn off
automatically.
Set your voicemail number
You can save your access number on each handset for easy access to your voicemail. After you saved the voicemail number, you can press and hold to retrieve voicemail.
Press MENU when the handset is not in use.
1.
Scroll to Settings and then press SELECT.
2.
Scroll to Voicemail # and then press
3.
SELECT. Use the dialing keys to enter the voicemail
4.
number (up to 30 digits). Press SELECT to save.
5.
Turn off the new voicemail indicators
If you have retrieved your voicemail while away from home, and the handset still displays the new voicemail indicators, use this feature to turn off the indicators.
This feature turns off the indicators only, it does not
• delete your voicemail messages.
Press MENU when the handset is not in use.
1.
Scroll to Settings, and then press SELECT.
2.
Scroll to Clr voicemail, and then press
3.
SELECT. You hear a confirmation tone.
Expand your telephone system
You can add new handsets (CS6909), cordless headsets (IS6100) or speakerphones (MA3222 or AT&T TL80133) to your telephone system. All accessories are sold separately. Your telephone base supports a maximum of five devices.
For more details, refer to the user’s manual that comes with your new device.
ECO mode
This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base.
General product care
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a dry non-abrasive cloth. Do not use dampened cloth or cleaning solvents of any kind.
Frequently asked questions
Below are the questions most frequently asked about the cordless telephone. If you cannot find the answer to your question, visit our website at www.vtechphones.com or call 1 (800) 595-9511 for customer service. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
My telephone does not work at all.
The display shows No line. I cannot hear the dial tone.
The display shows To register HS... and ...see manual alternately. The handset does not work at all.
Make sure the telephone base is installed properly, and battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base after use.
Disconnect the telephone line cord from your telephone and connect it to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord.
If changing telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider.
You may be using a new cable or VoIP service, the existing telephone jacks in your home may no longer work. Contact your service provider for solutions.
The handset is deregistered from the telephone base.
Unplug the telephone base
1. power adapter from the power outlet, and then plug it back in.
Place the handset in the
2. telephone base to register it back.
The handset shows Registered and you hear a beep when the registration process completes. This process takes about 90 seconds to complete.
The answering system does not record messages.
The answering system does not announce the correct day of the week for recorded messages time stamp.
The messages on the answering system are incomplete.
I accidentally set my LCD language to Spanish or French, and I don’t know how to change it back to English.
Make sure the answering system is on. When the answering system is on, ANS ON should display on the handset and the telephone base.
When the answering machine memory is full, it does not record new messages until some old messages are deleted.
If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail service answers. To determine how many rings activate your voicemail service, contact your telephone service provider.
Make sure you have set the date and time. See Configure your telephone section.
If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after the preset recording time.
If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call.
While the handset is not in use, press MENU and then enter
364 to change the handset
LCD language back to English.
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
Product that has been subjected to misuse,
1. accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or
Product that has been damaged due to repair,
2. alteration or modification by anyone other than an authorized service representative of VTech; or
Product to the extent that the problem experienced
3. is caused by signal conditions, network reliability, or cable or antenna systems; or
Product to the extent that the problem is caused
4. by use with non-VTech accessories; or
Product whose warranty/quality stickers, product
5. serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or
Product purchased, used, serviced, or shipped for
6. repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or
Product returned without a valid proof of purchase
7. (see item 2 on the next page); or
Charges for installation or set up, adjustment
8. of customer controls, and installation or repair of systems outside the unit.
How do you get warranty service?
To obtain warranty service in the United States of America, please visit our website at www.vtechphones.com or call 1 (800) 595 -9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
Return the entire original package and contents
1. including the Product to the VTech service location along with a description of the malfunction or difficulty; and
Include a “valid proof of purchase” (sales receipt)
2. identifying the Product purchased (Product model) and the date of purchase or receipt; and
Provide your name, complete and correct mailing
3. address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no
other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
Technical specifications
Frequency control
Transmit freuency
Channels 5
Nominal effective range
Power requirements
Memory Phonebook:
Crystal controlled PLL synthesizer
Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Maximum power allowed by FCC and IC. Actual operating range may vary according to environment conditions at the time of use.
Handset: 2.4V Ni-MH battery
Telephone base: 6V DC @ 400mA
Charger: 6V DC @ 400mA
50 memory locations; up to 30 digits and 15 characters
Caller ID log: 30 memory locations; up to 24 digits and 15 characters
Specifications are subject to change without notice. © 2016 for VTech Communications, Inc. All rights reserved. 02/16. CS6929_ACIB_V5.0 Document order number: 91-008312-040-100
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