VTech CS6919 User Manual

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CS6919 CS6919-25

CS6919-15 CS6919-26

CS6919-16 CS6919-27

CS6919-17 CS6919-29

CS6919-19 CS6919-3

CS6919-2 CS6919-4

DECT 6.0 cordless telephone

User’s manual

Congratulations

Compatible with

Hearing Aid T-Coil

on purchasing your new VTech product. Before using this telephone, please read Important safety instructions.

This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.

For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

Read and understand all instructions.

1. Follow all warnings and instructions

2. marked on the product.

Unplug this product from the wall

3. outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

Do not use this product near water

4. such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower.

Do not place this product on an

5. unstable table, shelf, stand or other unstable surfaces.

Avoid placing the telephone system

6. in places with extreme temperature, direct sunlight, or other electrical devices. Protect your phone from moisture, dust, corrosive liquids and fumes.

Slots and openings in the back or

7. bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.

This product should be operated

8. only from the type of power source indicated on the marking label. If you are not sure of the type of power

supply in your home or office, consult your dealer or local power company.

Do not allow anything to rest on

9. the power cord. Do not install this product where the cord may be walked on.

Never push objects of any kind into

10. this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.

To reduce the risk of electric shock,

11. do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.

Do not overload wall outlets and

12. extension cords.

Unplug this product from the wall

13. outlet and refer servicing to an authorized service facility under the following conditions:

When the power supply cord or

• plug is damaged or frayed.

If liquid has been spilled onto the

• product.

If the product has been exposed

• to rain or water.

If the product does not operate

• normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.

If the product has been dropped

• and the telephone base and/or handset has been damaged.

If the product exhibits a distinct

• change in performance.

14. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.

15. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.

16. Only put the handset of your telephone next to your ear when it is in normal talk mode.

17. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

SAVE THESE INSTRUCTIONS

Battery

CAUTION: Use Only Supplied

• Battery. Do not dispose of the battery in a fire.

• Check with local waste management codes for special disposal instructions. Do not open or mutilate the battery.

• Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. Exercise care in handling batteries in

• order not to create a short circuit with conductive materials. Charge the battery provided with this

• product only in accordance with the instructions and limitations specified in this manual.

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

Should keep wireless telephones at

• least six inches from the pacemaker. Should NOT place wireless telephones

• directly over the pacemaker, such as in a breast pocket, when it is turned ON. Should use the wireless telephone at

• the ear opposite the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.

About cordless telephones

Privacy: The same features

•

that make a cordless telephone

convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.

Electrical power: The telephone

•

base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.

Potential TV interference: Some

•

cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.

Rechargeable batteries: Exercise

•

care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.

Nickel-metal hydride rechargeable

•

batteries: Dispose of these batteries

in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

Table of contents

What’s in the box.........................1

Overview ......................................2

Handset overview ...............................2

Telephone base overview ................... 3

Charger overview ...............................3

Display icons overview .......................4

Handset and Telephone base lights

overview ..........................................4

Connect ........................................5

Connect the telephone base ............... 5

Connect the charger ...........................5

Mount the telephone base ..................5

Install and charge the battery .............6

Charge the battery ..............................7

Before use ....................................8

Set date and time ...............................8

Check for dial tone .............................. 8

Operating range .................................. 8

Configure your telephone ..........9

Using the handset menu ..................... 9

Set language ......................................9

Set date and time ...............................9

Home area code .................................9

Dial mode .........................................10

Temporary tone dialing .....................10

Telephone Operations ..............10

Make a call .......................................11

Predial a call .....................................11

Answer a call ....................................11

End a call ..........................................11

Speakerphone ..................................11

Volume .............................................11

Mute .................................................. 11

Join a call in progress .......................11

Call waiting .......................................12

Chain dialing .....................................12

Find handset .....................................13

Redial list ..................................13

Review a redial list entry ................... 13

Dial a redial list entry ........................13

Delete a redial list entry ....................13

Multiple handset use .................14

Intercom ........................................... 14

Answer an incoming call during an

intercom call ..................................14

Call transfer using intercom ..............14

Phonebook .................................15

Add a phonebook entry ....................15

Review the phonebook entries .........16

Alphabetical search ..........................16

Edit a phonebook entry ..................... 16

Delete a phonebook entry ................17

Dial a phonebook entry ..................... 17

Caller ID ......................................17

Review the caller ID log ....................17

Memory match ..................................18

Missed call indicator .........................18

View dialing options ..........................18

Dial a caller ID log entry ...................19

Save a caller ID log entry to the

phonebook ....................................19

Delete the caller ID log entries .........19

Call block ...................................20

Block unknown calls .........................20

Add a call block entry .......................20

Review call block list ......................... 20

Edit a call block list entry ..................21

Save a caller ID log entry to call

block list ........................................21

Delete a call block list entry ..............21

Sound settings .........................21

Key tone ...........................................21

Ringer tone .......................................21

Ringer volume ..................................22

Temporary ringer silencing ...............22

Quiet mode .......................................22

Retrieve voicemail from

telephone service ...................23

Retrieve voicemail ............................23

Set your voicemail number ...............23

Turn off the new voicemail

indicators .......................................23

Expand your telephone system ...

Screen messages ......................24

Frequently asked questions .....26

ECO mode ..................................29

General product care ................29

The RBRC® seal .........................30

FCC, ACTA and IC regulations ...

California Energy Commission

battery charging testing

instructions .............................32

For C-UL compliance only ........33

Limited Warranty .......................36

Technical Specifications ........... 38

What’s in the box

NOTE

Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.

To purchase replacement batteries or power adapters, visit our website at

www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.

1 set for CS6919/ CS6919-15/ CS6919-16/CS6919-17/CS6919-19

2 sets for CS6919-2/CS6919-25/ CS6919-26/CS6919-27/CS6919-29

3 sets for CS6919-3 4 sets for CS6919-4

1 set for CS6919/CS6919-15/CS6919-16/ CS6919-17/CS6919-19/CS6919-2/ CS6919-25/CS6919-26/CS6919-27/ CS6919-29/CS6919-3/CS6919-4

1 set for CS6919-2/CS6919-25/ CS6919-26/CS6919-27/CS6919-29

2 sets for CS6919-3 3 sets for CS6919-4

Abridged user’s

manual

1 set for CS6919/CS6919-15/ CS6919-16/CS6919-17/CS6919-19/ CS6919-2/CS6919-25/CS6919-26/ CS6919-27/CS6919-29/CS6919-3/ CS6919-4

Important Safety

Instructions

Overview

e f g

Handset overview

5 –

Press repeatedly to show other

• dialing options when reviewing a caller ID log entry.

6 –

Press to start an intercom

• conversation or transfer a call (for multi-handset models only).

7 – Microphone

8 –

• Mute the microphone during a call.

Delete digits or characters while

• using the dialing keys.

Silence the ringer temporarily

• while the handset is ringing.

9 –

Make or answer a call using the

• handset speakerphone.

• During a call, press to switch between the speakerphone and the handset earpiece.

1 – Handset earpiece

2 – LCD display

3 –

• Show the menu.

• While in a menu, press to select an item, or save an entry or setting.

4 –

Hang up a call.

• Silence the ringer temporarily

• while the handset is ringing.

Press and hold to erase the

• missed call indicator while the phone is not in use.

Press to return to the previous

• menu; or press and hold to return to idle mode, without making changes.

10 –

• While you have set the dial mode to pulse and on a call, press to switch to tone dialing temporarily.

11 –

Press to add a space when

• entering names.

12 –

• Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the phonebook.

• Press and hold to set or dial your voicemail number.

13 –

• Make or answer a call.

• Answer an incoming call when you hear a call waiting alert.

14 –

• Press repeatedly to review the redial list.

• Press and hold to insert a dialing pause while entering a number.

15 –

• Review the phonebook when the phone is not in use.

• Increase the listening volume during a call.

• Scroll up while in a menu, phonebook, caller ID log, or redial list.

• Move the cursor to the right when entering numbers or names.

Review the caller ID log when the

• phone is not in use.

Decrease the listening volume

• during a call.

Scroll down while in a menu,

• phonebook, caller ID log, or redial list.

Move the cursor to the left when

• entering numbers or names.

Telephone base overview

1 – light

• Flashes when there is an incoming call, or another telephone sharing the same line is in use.

• Flashes when handsets are being deregistered.

• On when the handset is in use or being registered.

2 –

• Press to page all system handsets.

3 – Charging pole

16 – light

• On when the handset is charging.

Charger overview

1 – Charging pole

Display icons overview

The battery icon flashes when the battery is low and needs charging.

The battery icon animates when the battery is charging.

The handset ringer is off.

There are new voicemail received from your telephone service provider.

ECO

NEW

The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base.

There are new caller ID log entries.

Telephone base lights

On when the telephone line is in use.

On when you are registering a handset.

Flashes quickly when there is an incoming call.

Flashes when another telephone sharing the same line is in use.

Flashes when you are deregistering all handsets.

Handset and Telephone base lights overview

Handset lights

On when the handset speakerphone is in use.

On when the handset is charging in the telephone base or handset charger.

Connect

NOTES

TIP

Mount the telephone base

You can choose to connect the telephone base for desktop usage or wall mounting.

Use only the adapters provided.

• Make sure the electrical outlets are not

• controlled by wall switches.

The adapters are intended to be correctly

• oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

If you subscribe to digital subscriber line

• (DSL) high-speed Internet service through your telephone line, make sure you install a DSL filter (not included) between the telephone line cord and telephone wall jack. Contact your DSL service provider for more information.

Connect the telephone line cord to

1. the telephone base. Route it through the wall mount bracket, and then connect it to the wall jack.

2 Align and place the wall mount

bracket on the standard wall plate.

Connect the telephone base

Connect the charger

NOTES

3. Align and place the telephone base on

THIS SIDE UP

the wall mount bracket. Slide it down until it clicks securely in place.

Connect the power adapter.4.

Install and charge the battery

Install the battery as shown below.

Use only the battery provided.

• Charge the battery provided with this

• product only in accordance with the instructions and limitations specified in this manual.

If the handset will not be used for a long

• time, disconnect and remove the battery to prevent possible leakage.

Charge the battery

NOTES

Place the handset in the telephone base or the charger to charge.

Once you have installed the battery, the handset LCD display indicates the battery status (see the table below).

For best performance, keep the handset in

• the telephone base or charger when not in use.

The battery is fully charged after 12 hours

• of continuous charging.

If you place the handset in the telephone

• base or the charger without plugging in the battery, the screen displays No battery.

The screen shows HANDSET X.

The battery is charged.

To keep the battery charged, place it in the telephone base or charger when not in use.

When it is fully charged, you can expect the following performance:

Operation Operating time

While in handset use (talking*)

While in speakerphone mode (talking*)

While not in use (standby**)

* Operating times vary depending on your actual use and the age of the battery.

** Handset is not charging or in use.

Seven hours

Three and a half hours

Five days

indicators

The screen is blank, or shows Put in charger and flashes.

The screen shows Low battery and

flashes.

Battery

status

The battery has no charge or very little charge. The handset cannot be used.

The battery has enough charge to be used for a short time.

Action

Charge without interruption (at least 30 minutes).

Before use

After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time.

Set date and time

Use the dialing keys (0-9) to enter

the month (MM), date (DD) and year (YY). Then press SELECT.

2. Use the dialing keys (0-9) to enter the

hour (HH) and minute (MM). Then press or to choose AM or PM.

3. Press SELECT to save.

Check for dial tone

Press . If you hear a dial tone, the installation is successful.

If you do not hear a dial tone:

Make sure the installation procedures

•

described above are properly done. It may be a wiring problem. If you

•

have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information.

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.

When the handset is out of range, the handset displays Out of range or no pwr at base.

If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press . Move closer to the telephone base, and then press

to answer the call. If the handset moves out of range during a telephone conversation, there may be interference.

To improve reception, move closer to the telephone base.

Configure your telephone

NOTE

Using the handset menu

Press MENU when the phone is not

1. in use.

Press or until the screen displays

2. the desired feature menu.

Press SELECT to enter that menu.

3. To return to the previous menu, press

• CANCEL on the handset.

To return to idle mode, press and hold

•

CANCEL on the handset.

Set language

The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays.

Press MENU when the handset is not

1. in use.

Press or to choose Settings,

2. and then press SELECT.

Press SELECT to choose LCD

3. language.

Press or to choose English,

Français or Español, and then press SELECT. Then the handset returns

to the previous menu. You hear a confirmation tone.

Set date and time

Press MENU when the handset is not

1. in use.

Press or to choose Set date/time,

2. and then press SELECT.

Use the dialing keys (0-9) to enter

3. the month (MM), date (DD) and year (YY). Then press SELECT.

4. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press or to choose AM or PM.

5. Press SELECT to save. Then the handset returns to the previous menu. You hear a confirmation tone.

Home area code

If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log.

Press MENU when the phone is not

1. in use.

Press or to choose Settings, and

2. then press SELECT.

Press or to choose Home area

3. code, and then press SELECT.

Use the dialing keys to enter a

4. three-digit home area code.

Press SELECT to save your

5. selection. Then the handset returns to the previous menu. You hear a confirmation tone.

If, in the future, your telephone service

• provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed, following the steps above. After you have deleted the home area code, _ _ _ will appear on the display.

Dial mode

The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you need to change the dial mode to pulse dialing before using the telephone to make a call.

Press MENU when the phone is not

1. in use.

Press or to choose Settings,

2. and then press SELECT.

Press or to choose Dial mode,

3. and then press SELECT.

Press or to choose Touch-tone

4. or Pulse.

Press SELECT to save your

5. selection. Then the handset returns to the previous menu. You hear a confirmation tone.

Temporary tone dialing

If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touchtone signals to access your telephone banking or long distance services.

Telephone Operations

Handset control key panel:

During a call, press .

1. Use the dialing keys to enter the

2. number. The telephone sends touch-tone signals. The telephone automatically returns to pulse dialing mode after you end the call.

Make a call

NOTES

NOTE

Press or on the handset.

1. When you hear a dial tone, dial the

2. number.

The handset displays Unable to

• call if the telephone line is in use.

The handset shows the elapsed time as

• you talk (in hours, minutes and seconds).

While entering numbers, press and hold

• PAUSE to insert a dialing pause (a p appears).

Predial a call

Enter the telephone number.

1. Press or to dial.

The handset displays Unable to call if

• the telephone line is in use.

The handset shows the elapsed time as

• you talk (in hours, minutes and seconds).

While entering numbers, press DELETE

• or CANCEL to make corrections; press and hold PAUSE to insert a dialing pause (a p appears).

Answer a call

Press , , or any dialing key (0-9,

or ) to answer.

End a call

Press OFF on the handset, or place the handset in the telephone base or handset charger.

Speakerphone

During a call, press to switch between the speakerphone and the handset earpiece. When the speakerphone is active, the handset displays Speaker.

Volume

During a call, press /VOLUME/ to adjust the listening volume.

The handset and speakerphone volume

• settings are independent.

When the volume reaches the minimum

• or maximum setting, you hear two beeps.

Mute

The mute function allows you to hear the other party but the other party cannot hear you.

During a call, press MUTE. The

• handset displays Muted until the mute function is turned off.

Press MUTE again to resume the

• conversation. The handset briefly displays Microphone on.

Join a call in progress

You can use up to two system handsets at a time on an outside call.

When a handset is already on a call,

• press or on another handset to join the call.

Press OFF or place the handset

• in the telephone base or handset charger to exit the call. The call continues until all handsets hang up.

If you have paired a DECT 6.0 cordless

• headset and speakerphone to the telephone base, you can also join a call in progress using the paired device. Refer to the user’s manuals of the respective product for more information.

Call waiting

When you subscribe to call waiting service with your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call.

Press FLASH to put the current call

• on hold and take the new call.

Press FLASH at any time to switch

• back and forth between calls.

If you also subscribe to caller ID service, it will let you see the name and telephone number of the caller during call waiting.

It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:

You have both caller ID and call

• waiting, but as separate service (you may need to combine these service);

You have only caller ID service, or

• only call waiting service; or

You do not subscribe to caller ID or

• call waiting services.

There are fees for caller ID services. In addition, services may not be available in all areas.

To access a number from the phonebook while on a call:

Press MENU.

1. Press SELECT to select Phonebook.

2. Press or to scroll to the desired

3. entry.

Press SELECT to dial the displayed

4. number.

To access a number from the caller ID log while on a call:

Press MENU.

1. Press or to choose Caller ID

2. log, and then press SELECT.

Press or to scroll to the desired

3. entry.

Press SELECT to dial the displayed

4. number.

To access a number from the redial list while on a call:

Press REDIAL to enter the redial list.

1. Press , , or REDIAL repeatedly to

2. browse to the desired entry.

Press SELECT to dial the displayed

3. number.

Chain dialing

Use this feature to initiate a dialing sequence from numbers stored in the phonebook, caller ID log or redial list while you are on a call.

Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the phonebook, caller ID log or redial list.

Find handset

NOTES

NOTE

This feature helps you find all system handsets.

To start paging:

Press /FIND HANDSET on the

• telephone base. All idle handsets ring and display

** Paging **.

To end paging:

Press /FIND HANDSET again on

• the telephone base..

-OR-

Press , OFF, or any dialing key

• (0-9,

-OR-

Place the handset in the telephone

• base or charger.

Press MUTE to turn off the ringer of

• a handset temporarily. Paging tone continues on the other handset.

Do not press and hold /FIND HANDSET

• for more than four seconds. It may lead to handset deregistration. If the handset displays To register HS... and ...see

manual, refer to the Frequently asked questions section to register the handset

back to the telephone base.

or ) on the handset..

Redial list

Each handset stores the last 10 telephone numbers dialed. Entries are shown in reverse chronological order. When there are already 10 entries, the oldest entry is deleted to make room for the new entry.

Review a redial list entry

Press REDIAL to enter the redial list.

1. Press , , or REDIAL repeatedly

2. to browse until the desired entry displays.

You hear a double beep when you reach

• the beginning or end of the redial list.

Dial a redial list entry

Press REDIAL to enter the redial list.

1. Press , , or REDIAL repeatedly

2. to browse until the desired entry displays.

Press or to dial.

-OR-

Press or to take the line.

1. Press REDIAL to enter the redial list.

2. Press , , or REDIAL repeatedly

3. to browse until the desired entry displays.

Press SELECT to dial the displayed

4. number.

Delete a redial list entry

Press REDIAL to enter the redial list.

1. Press , , or REDIAL repeatedly

2. to browse until the desired entry displays.

When the handset displays the number

3. you want to delete, press DELETE. You hear a confirmation tone.

Multiple handset use

NOTES

Intercom

Use the intercom feature for conversations between two handsets. Your telephone base supports up to five handsets. You can buy additional expansion handsets (CS6909) for this telephone base.

Press INT on your handset when not

1. in use.

If you have only one handset, your

•

handset displays INT needs 2 HS. If you have two handsets, your

•

handset displays Calling HS X. If you have three or more

•

handsets, your handset displays Intercom to. Use the dialing keys to enter a destination handset. Your handset displays Calling HS X.

The destination handset rings and its screen displays HS X is calling.

2. To answer the intercom call, press ,

, INT or any dialing key (0-9, or ) on the destination handset. Both handsets now display Intercom.

3. To end the intercom call, press OFF or place the handset back in the telephone base or charger.

To cancel the intercom call before it is

• answered, press OFF or INT.

Press OFF or MUTE on the destination

• handset to temporarily silence the intercom ringer.

If the destination handset does not answer

• the intercom call within 100 seconds, is on a call or out of range, the originating handset displays Unable to call and returns to idle mode.

If there is an incoming call while the

• originating handset displays Calling HS X, the intercom request will be stopped and the screen displays Incoming call.

You can use four handsets on two pairs

• of intercom calls. For example, when four handsets are used on two pairs of intercom calls, use the fifth handset for an outside call.

Answer an incoming call during an intercom call

When you receive an outside call during an intercom call, there is an alert tone.

To answer the outside call, press .

• The intercom call ends automatically.

To end the intercom call without

• answering the outside call, press OFF. The telephone continues to ring.

Call transfer using intercom

Use the intercom feature to transfer an outside call to another system handset.

During a call, press INT.

If you have two handsets, the

•

outside call is put on hold and your

handset displays Calling HS X. If you have three or more

•

handsets, your handset displays Intercom to. Use the dialing keys to enter a handset number. The outside call is put on hold and your handset displays Calling HS X.

The destination handset rings and its screen displays HS X is calling.

To answer the intercom call on the

2. destination handset, press , , INT or any dialing key (0-9,

The outside call is still on hold and both handsets now display Intercom. You can now have a private conversation with the destination handset.

or ).

NOTES

To cancel the intercom call before it is

• answered, press OFF, or INT on your handset.

If the destination handset does not

• answer within 100 seconds, is in use, on a call or is out of range, the originating handset displays Unable to call and then reconnects to the outside call.

3. From this intercom call, you have the following options:

You can let the destination handset

•

join you on the outside call in a three-way conversation. Press and hold INT on the originating handset.

You can transfer the call. Press

•

OFF, or place your handset back in the telephone base or charger. Your handset displays Line in use. The destination handset is then connected to the outside call.

You can press INT to switch

•

between the outside call (Outside call displays) and the intercom call (Intercom displays).

The destination handset can end

•

the intercom call by pressing OFF, or by placing the handset back in the telephone base or charger. The outside call continues with the original system handset.

Phonebook

The phonebook can store up to 50 entries, which are shared by all handsets. Each entry may consist of a telephone number up to 30 digits, and a name up to 15 characters.

Any additions, deletions or edits made on one handset will be reflected on other handsets.

If the telephone number in the phonebook exceeds 15 digits, a dash appears after the 14th digit and then the remaining digits are shown beginning with a dash alternately.

Add a phonebook entry

Enter the number when the phone is

1. not in use. Press SELECT, then go to Step 4.

-OR-

Press Menu when the handset is not in use.

Press or to choose Phonebook,

2. and then press SELECT.

Press SELECT to choose Add new

3. entry.

When Enter number displays, use

4. the dialing keys to enter a number (up to 30 digits).

-OR-

Copy a number from the redial list by pressing REDIAL. Then press ,

, or REDIAL repeatedly to find the desired number. Press SELECT to copy the number.

Press SELECT to move on to the

5. name.

When Enter name displays, use the

6. dialing keys to enter a name (up to 15 characters). Additional key presses show other characters on that key. The first character of every word is capitalized.

Press SELECT to save. You hear

NOTES

7. a confirmation tone and then the handset returns to the previous menu.

While entering names and numbers, you can:

Press or to move the cursor to

• the left or right.

Press DELETE to erase a digit.

• Press and hold DELETE to erase all

• digits.

Press and hold PAUSE to enter a

• dialing pause (a p appears).

Press 0 to add a space.

•

Review the phonebook entries

Entries are sorted alphabetically.

Press when the phone is not in

1. use. The handset displays the first entry in the phonebook.

Press or to browse through the

2. phonebook, or use the dialing keys to start a name search.

-OR-

Press MENU when the phone is not

1. in use.

Press or to choose Phonebook,

2. and then press SELECT.

Press or to choose Review, and

3. then press SELECT.

The handset displays the first

4. phonebook entry. Press or to browse through the phonebook.

Alphabetical search

Follow the steps in Review the

1. phonebook entries to enter the phonebook.

Use the dialing keys to enter the

2. letter associated with the name. For example, if you have entries for Jenny, Jessie, Kristen and Laura in your phonebook, press 5 (JKL) once to see Jenny (when Jenny displays, press to see Jessie), twice to see Kristen, or three times to see Laura. If there is no name entry matching your search, the next closest match in alphabetical order appears. If necessary, press or to browse.

Edit a phonebook entry

Search for the desired entry in

1. the phonebook (see Review the

phonebook entries or Alphabetical search).

When the desired entry displays,

2. press SELECT.

Use the dialing keys to edit the

3. number, and then press SELECT.

Use the dialing keys to edit the name,

4. and then press SELECT to save. You hear a confirmation tone.

If the telephone number in the phonebook

• exceeds 15 digits, - appears in front of the telephone number and shows the remaining numbers alternately.

You hear a double beep when you reach

• the beginning or end of the phonebook.

Delete a phonebook entry

NOTE

Search for the desired entry in

1. the phonebook (see Review the

phonebook entries or Alphabetical search).

When the desired entry appears,

2. press DELETE. The screen displays Delete entry?.

Press SELECT to confirm. The

screen displays Deleting .... Then

you hear a confirmation tone.

Dial a phonebook entry

Search for the desired entry in

1. the phonebook (see Review the

phonebook entries or Alphabetical search).

Press or to dial.

Caller ID

If you subscribe to caller ID service, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log.

The caller ID log stores up to 30 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name.

If the telephone number has more that 15 digits, only the last 15 digits appear.

If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log.

Entries appear in reverse chronological order. When the caller ID log is full, the oldest entry is deleted to make room for new incoming call information.

Caller ID log entries are shared by all system handsets (for multiple handset models only). Any deletions made on one handset are reflected on all other handsets.

This product can provide information

• only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date are sent by your telephone service provider along with the call information.

Review the caller ID log

Review the caller ID log to find out who called, to return the call, or to copy the caller’s name and number into your phonebook.

Press CID when the phone is not in

1. use. The handset displays the first entry in the caller ID log.

Press or to browse.

-OR-

NOTE

Press MENU

when the phone is not

in use.

Press

or to scroll to Caller ID

log, and then press SELECT twice

to choose Review. The handset displays the first entry in the caller ID log.

Press

You hear a double beep when you reach

• the beginning or end of the caller ID log.

or to browse.

Memory match

If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your phonebook.

For example, if Linda Jones Smith calls, his name appears as Linda if this is how you entered it into your phonebook.

The number shown in the caller ID log

• is in the format sent by the telephone service provider. It usually delivers 10-digit phone numbers (area code plus telephone number). If the last seven digits of the incoming telephone number do not match a number in your phonebook, the name appears as it is delivered by the telephone service provider.

If you do not want to review the missed calls one by one, press and hold CANCEL on the handset when not in use to clear the missed call indicator. All the entries are then considered old. You hear a confirmation tone.

View dialing options

Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from or store to the phonebook.

While reviewing the caller ID log, press

(pound key) repeatedly to display

different dialing options for local and long distance numbers before dialing or saving the telephone number in the phonebook.

Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook.

Mike Smith

800-595-9511

ECO

10:15PM

12/25

Missed call indicator

When there are calls that have not been reviewed in the caller ID log, the handsets display XX missed calls.

Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one.

When you have reviewed all the missed calls, the missed call indicator no longer displays.

Press # 1-800-595-9511 Press # 595-9511 Press # 1-595-9511 Press # 800-595-9511

-ORPress 1

1-800-595-9511

Press 1 800-595-9511

NOTE

If you have programmed the home area

NOTE

• code, only the last seven digits of the incoming phone numbers from that area code will be displayed while reviewing the caller ID log. Press display all possible dialing options.

repeatedly to

Dial a caller ID log entry

Search for the desired caller ID log

1. entry (see Review the Caller ID log).

When the desired entry displays,

2. press

or to dial.

If you save an entry which already exists

• in the

phonebook, the handset displays

Number repeated and then returns to previous screen.

Delete the caller ID log entries

Search for the desired caller ID log

1. entry (see Review the Caller ID log).

Press DELETE to delete the

2. displayed entry. The screen displays

Deleting.... Then you hear a

confirmation tone.

Save a caller ID log entry to the phonebook

Search for the desired caller ID log entry (see Review the Caller ID log).

When the desired entry displays,

2. press SELECT.

Press SELECT to choose

3. To Phonebook. Then the handset displays Enter number.

Use the dialing keys to edit the

4. number, if necessary. Press SELECT to move to the name. The handset displays Enter name.

5. Use the dialing keys to add or edit the name.

Press SELECT when done.

While entering names and numbers, you can:

Press

• the left or right.

•

Press DELETE to erase a digit.

•

Press and hold DELETE to erase all digits.

•

Press and hold PAUSE to enter a dialing pause (a p appears).

•

Press 0 to add a space.

or to move the cursor to

To delete all entries:

Press MENU when the phone is not

1. in use.

Press

2. log, and then press SELECT.

Press and then press SELECT.

When the screen shows Delete all?.

4. Press screen displays Deleting... and then you hear a confirmation tone. The screen returns to the previous menu.

or to scroll to Caller ID

or to scroll to Delete all,

SELECT to confirm. The

Call block

NOTE

If you have subscribed to caller ID service, you can set the telephone to block unknown calls and certain undesired calls. The call block list can store up to 20 entries.

When a call is blocked, the caller will hear a simulated busy tone for one ring cycle. The call recipient may pick up the call during the first ring when there is no caller ID information. Otherwise, the call is disconnected.

Block unknown calls

All incoming calls with unknown numbers will be blocked.

Press MENU when the handset is not

1. in use.

Press or to choose Call block,

2. then press SELECT.

Press or to choose Calls w/o

3. num, then press SELECT.

Press or to choose Unblock or

4. Block, then press SELECT. You hear a confirmation tone.

Add a call block entry

Press MENU when the phone is not

1. in use.

Press or to choose Call block,

2. and then press SELECT.

Press SELECT to choose

3. Block list.

Press or to choose Add new

4. entry, and then press SELECT.

When Enter number displays, use

5. the dialing keys to enter a number (up to 30 digits).

-OR-

Copy a number from the redial list by pressing REDIAL. Then press ,

, or REDIAL repeatedly to find the desired number. Press SELECT to copy the number.

6. Press SELECT to move on to the name.

7. When Enter name displays, use the dialing keys to enter a name (up to 15 characters). Additional key presses show other characters on that key. The first character of every word is capitalized.

8. Press SELECT to save. You hear a confirmation tone and then the handset returns to the previous menu.

While entering names and numbers, you can:

Press or to move the cursor to

• the left or right.

Press DELETE to erase a digit.

• Press and hold DELETE to erase all

• digits.

Press and hold PAUSE to enter a

• dialing pause (a p appears).

Press 0 to add a space.

•

Review call block list

Press MENU when the phone is not

1. in use.

Press or to choose Call block,

2. and then press SELECT.

Press or to choose Block list,

3. and then press SELECT.

Press or to choose Review, and

4. then press SELECT.

Press or to browse through the

5. directory.

The handset displays List empty if there

• are no block entries.

Edit a call block list entry

NOTE

Search for the desired call block entry

1. (see Review call block list).

When the desired entry displays,

2. press SELECT. The handset displays Enter number.

Use the dialing keys to edit the

3. number.

Press SELECT. The handset displays

4. Enter name.

Use the dialing keys to edit the name.

5. Press SELECT to save.

Save a caller ID log entry to call block list

Search for the desired caller ID log

1. entry (see Review the Caller ID log).

When the desired entry displays,

2. press SELECT.

Press or to scroll to To Call

3. block, then press SELECT.

4. The handset displays Enter Number.

Use the dialing keys to edit the number, when necessary. Press SELECT to move to the name. The handset displays Enter name.

5. Use the dialing keys to add or edit the name.

6. Press SELECT when done. You hear a confirmation tone.

Delete a call block list entry

Search for the desired call block entry

1. (see Review the call block list).

Press DELETE. You hear a

2. confirmation tone and the handset displays the next entry.

Sound settings

Key tone

You can turn the key tone on or off for each handset. If you turn the key tone off, there are no beeps when you press the handset keys.

Press MENU when the handset is not

1. in use.

Press or to choose Settings,

2. and then press SELECT.

Press or to choose Key tone,

3. and then press SELECT.

Press or to choose On or Off.

4. Press SELECT to save your

5. selection. Then the handset returns to the previous menu. You hear a confirmation tone.

Ringer tone

You can choose from different ringer tones for each handset.

Press MENU when the handset is not

1. in use.

Press or to choose Ringers, and

2. then press SELECT.

Press or to choose Ringer tone,

3. and then press SELECT.

Press or to sample each ringer

4. tone.

Press SELECT to save your

5. selection. Then the handset returns to the previous menu. You hear a confirmation tone.

If you turn off the ringer volume, you will

• not hear ringer tone samples.

If the call block list is empty after an entry

• is deleted, the handset displays List empty. You hear a confirmation tone.

Ringer volume

NOTE

NOTES

NOTE

You can set the ringer volume or turn the ringer off on each handset. When the ringer is off, appears on the screen.

Press MENU when the handset is not

1. in use.

Press or to choose Ringers, and

2. then press SELECT.

Press or to select Ringer

3. volume, and then press SELECT.

Press or to sample each volume

4. level.

Press SELECT to save your

5. selection. Then the handset returns to the previous menu. You hear a confirmation tone.

If the ringer volume is set to off, that

• handset is silenced for all incoming calls except paging tone.

Quiet mode

You can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) are muted.

To set the duration and turn on the quiet mode:

Press and hold

1. handset is not in use.

The handset displays Quiet: _ _

2. hours. Use the dialing keys (0-9) to enter the desired duration (1-12).

Press SELECT to save. You hear

3. a confirmation tone. The handset displays Quiet mode on and .

To turn off the quiet mode:

Press and hold when the

• handset is not in use. The handset displays Quiet mode off briefly and then returns to idle.

when the

Temporary ringer silencing

When the telephone is ringing, you can temporarily silence the ringer of the handset and telephone base without disconnecting the call. The next call rings normally at the preset volume.

Press OFF or MUTE on the handset

• and it displays Ringer muted and .

Each handset and the base ring when

• there is an incoming call unless the ringer volume of that device is turned off.

When you change the settings of the

• ringer tone or ringer volume, you can still hear the samples even if the quiet mode is on.

Retrieve voicemail from

NOTE

telephone service

Voicemail is a feature available from most telephone service providers. It may be included with your telephone service, or may be optional. Fees may apply.

Turn off the new voicemail indicators

If you have retrieved your voicemail while away from home, and the handset still displays the new voicemail indicators, use this feature to turn off the indicators.

Retrieve voicemail

When you received a voicemail, the handset displays New voicemail and .

To retrieve, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.

After you have listened to all new

• voicemail messages, the indicators on the handset turn off automatically.

Set your voicemail number

You can save your access number on each handset for easy access to your voicemail. After you saved the voicemail number, you can press and hold to retrieve voicemail.

Press MENU when the handset is not

in use. Press or to choose Settings,

and then press SELECT. Press or to choose Voicemail #,

and then press SELECT. Use the dialing keys to enter the

voicemail number (up to 30 digits). Press SELECT to save. You hear a

confirmation tone.

This feature turns off the indicators only, it

• does not delete your voicemail messages.

Press MENU when the handset is not

in use. Press or to choose Settings,

and then press SELECT. Press or to choose Clr

voicemail, and then press SELECT. You hear a confirmation tone.

Expand your telephone system

You can add new handsets (CS6909), cordless headsets (IS6100) or speakerphones (MA3222 or AT&T TL80133) to your telephone system. All accessories are sold separately. Your telephone base supports a maximum of five devices.

For more details, refer to the user’s manual that comes with your new device.

Screen messages

Calling HS X

(for models with two or more handsets only)

Ended

HS X is calling

(for models with two or more handsets only)

Incoming call

You are calling another handset (for intercom calls).

You have just ended a call.

Another handset is calling (for intercom calls).

There is an incoming call.

INT needs 2 HS

Intercom

Intercom to

(for models with three or more handsets only)

Line in use

List empty

Low battery

Microphone on

Muted

Two handsets are required for an intercom call.

The handset is on an intercom call.

You have started the intercom process or started transferring a call, and need to enter the desired handset number.

A system handset or another telephone on the same line is in use.

There are no phonebook entries.

The battery needs to be recharged.

MUTE is turned off and the person on the other end can hear you.

You have turned off the handset microphone. The other party cannot hear you but you can hear the other party.

New voicemail

No battery

No line

Not available

Number repeated

Out of range or no pwr at base

Phone

There are new voicemail message(s) from your telephone service provider.

You place the handset in the telephone base or charger without installing a battery in it.

There is no telephone line connected.

Another handset is already in the phonebook or caller ID log.

The telephone number you have entered is already stored in the phonebook.

The telephone base has lost power, or the handset is out of range.

The handset is on a call.

Registering...

Ringer muted

Speaker

To register HS...

...see manual

Unable to call

XX missed calls

** Paging **

The handset registration is in progress.

The handset ringer is muted temporarily during an incoming call.

The handset speakerphone is in use.

Screen display on a non-registered handset.

The handset is out of range while on a call.

Failed phone call (the telephone line is in use).

Failed intercom call (there are already two handsets being used).

There are new calls in the caller ID log.

All system handsets are being paged.

Put in charger

Quiet mode off

Quiet mode on

Rec mem full

Reg. failed

The battery is very low. Put the handset in the telephone base or charger for recharging.

The quiet mode is turned off.

The quiet mode is turned on.

The phonebook is full. You cannot save any new entry unless you delete some current entries.

The handset registration is not successful.

Frequently asked questions

Below are the questions most frequently asked about the cordless telephone. If you cannot find the answer to your question, visit our website at

www.vtechphones.com or call 1 (800) 595-9511 for customer service.

My telephone does not work at all.

The display shows No line. I cannot hear the dial tone.

Make sure the telephone base is installed properly, and battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base after use.

Disconnect the telephone line cord from your telephone and connect it to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord.

If changing telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider.

You may be using a new cable or VoIP service, the existing telephone jacks in your home may no longer work. Contact your service provider for solutions.

I cannot dial out.

The display shows To register HS... and ...see manual alternately. The handset does not work at all.

The display shows Low battery.

The battery does not charge in the handset or the handset battery does not accept charge.

The telephone does not ring when there is an incoming call.

Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing.

Eliminate any background noise. Mute the handset before dialing, or dial from another room in your home with less background noise.

The handset is deregistered from the telephone base.

Unplug the telephone

1. base power adapter from the power outlet, and then plug it back in.

Place the handset in

2. the telephone base to register it back.

The handset shows Registered and you hear a beep when the registration process completes. This process takes about 90 seconds to complete.

Place the handset in the telephone base or charger for charging.

Make sure the handset is placed in the telephone base or charger correctly.

If the battery is completely depleted, charge the battery for at least 30 minutes before use.

You may need to purchase a new battery.

Make sure the ringer volume is not set to off.

The handset may be too far from the telephone base. Move it closer to the telephone base.

My handset beeps and is not performing normally.

I hear other calls when using the telephone.

I hear noise on the cordless handset and the keys do not work.

Move the handset closer to the telephone base. It may be out of range.

Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Contact your telephone service provider.

Make sure the telephone line cord is plugged in securely.

There is interference during a telephone conversation. My calls fade out when I am using the cordless handset.

The handset may be out of range. Move it closer to the telephone base.

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.

The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.

The telephone does not receive caller ID or the telephone does not show caller ID during call waiting.

The display shows Out of

range or no pwr at base.

Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.

Both your and the caller’s telephone service providers must use equipment compatible with the caller ID service.

The caller may not be calling from an area which supports caller ID.

The caller ID information displays after the first or second ring.

The handset may be out of range. Move it closer to the telephone base.

Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

I accidentally set my LCD language to Spanish or French, and I don’t know how to change it back to English.

Make sure your computer is powered on, and your Internet is working properly.

Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.

In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.

If you are using a firewall, it may prevent access to your nontraditional telephone service. Contact your service provider for more information.

While the handset is not in use or is on a call, press MENU and then enter 364# to change the handset LCD language back to English.

ECO mode

General product care

This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base.

The handset shows ECO when the ECO mode activates.

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a dry nonabrasive cloth. Do not use dampened cloth or cleaning solvents of any kind.

The RBRC® seal

The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.

The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.

VTech’s participation in RBRC easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call

1 (800) 8 BATTERY® for information on

Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

RBRC® and 1 (800) 8 BATTERY® are registered trademarks of Rechargeable Battery Recycling Corporation.

makes it

FCC, ACTA and IC regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving

• antenna.

Increase the separation between the

• equipment and receiver.

Connect the equipment into an outlet

• on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced

• radio/TV technician for help.

Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference,

and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.

This Class B digital apparatus complies with Canadian requirement:

CAN ICES-3 (B)/NMB-3(B)

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for

connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, contact your telephone service provider.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.

If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning

of this product. The telephone service

NOTE

provider is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:

Remain on the line and briefly explain the reason for the call before hanging up.

Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

This device complies with Industry Canada license-exempt RSS standard(s).

Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Privacy of communications may not be ensured when using this phone.

The term ‘’IC:‘’ before the certification/ registration number only signifies that the Industry Canada technical specifications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

This product meets the applicable Industry Canada technical specifications.

California Energy Commission battery charging testing instructions

This telephone meets the California Energy Commission (CEC) regulations for energy consumption. It is not necessary to activate the energy conserving mode during normal usage, unless you want to charge the battery only and disable all telephone functions.

To activate the CEC battery charging testing mode:

1. Unplug the telephone base power

adapter from the power outlet. Make sure all handsets are plugged with charged batteries before proceeding.

2. While you press and hold

/FIND HANDSET, plug the telephone base

power adapter back to the power outlet.

3. After about 20 seconds, when the

IN USE light starts flashing, release

/FIND HANDSET and then press it again

within 2 seconds.

The process takes up to one minute to complete. When the phone successfully enters the CEC battery charging testing mode, the IN USE light turns off and all handsets display To register HS... and ...see manual alternately.

When the phone fails to enter this mode, repeat Step 1 through Step 3 above. The telephone base will be powered up as normal if you fail to press /FIND HANDSET within 2 seconds in Step 3.

To deactivate the CEC battery charging testing mode:

1. Unplug the telephone base power adapter

from the power outlet, and then plug it back in. Then the telephone base is powered up as normal.

2. Place the handset in the telephone base

to register it back. The handset displays

Registering....

The handset shows Registered and you

• hear a beep when the registration process completes. The registration process takes about 90 seconds to complete.

For C-UL compliance only

Mesures de sécurité importantes

Afin de réduire les risques d’incendie, de blessures corporelles ou d’électrocution, suivez toujours ces mesures préventives de base lorsque vous utilisez votre téléphone :

Lisez et comprenez bien toutes les

1. instructions.

Observez toutes les instructions

2. et mises en garde inscrites sur l’appareil.

Débranchez ce téléphone de la prise

3. murale avant de le nettoyer. N’utilisez pas de nettoyeurs liquides ni en aérosol. N’utilisez qu’un chiffon doux et légèrement humecté.

N’utilisez pas ce produit près de l’eau,

4. tel que près d’un bain, d’un lavabo, d’un évier de cuisine, d’un bac de lavage ou d’une piscine, ou dans un sous-sol humide ou sous la douche.

Ne déposez pas ce téléphone sur un

5. chariot, support ou table chancelants. L’appareil pourrait tomber et ètre sérieusement endommagé.

Évitez d’installer le système

6. téléphonique dans les endroits soumis è une température extrème, è la lumière directe du soleil ou è proximité immédiate d’autres appareils électriques ou électroniques. Protégez votre téléphone contre les sources d’humidité, la poussière, les vapeurs et les liquides corrosifs.

Le boîtier de l’appareil est doté de

7. fentes et d’ouvertures d’aération situées è l’arrière ou en dessous. Afin d’empècher la surchauffe, ces ouvertures ne doivent pas ètre obstruées en plaçant l’appareil sur un lit, divan, tapis ou autre surface

similaires. Ne placez pas cet appareil proximité d’un élément de chauffage ni d’une plinthe électrique. De plus, ne l’installez pas dans une unité murale ou un cabinet fermé qui ne possède pas d’aération adéquate.

Ne faites fonctionner cet appareil

8. qu’avec le type d’alimentation indiqué sur les étiquettes de l’appareil. Si vous ne connaissez pas le voltage de votre maison, consultez votre marchand ou votre fournisseur d’électricité.

Ne déposez rien sur le cordon

9. d’alimentation. Installez cet appareil dans un endroit sécuritaire, lè oè personne ne pourra trébucher sur la ligne d’alimentation ni le cordon téléphonique modulaire.

N’insérez jamais d’objets è travers

10. les fentes et ouvertures de cet appareil, car ils pourraient toucher è des points de tension dangereux ou court-circuiter des pièces, ce qui constituerait un risque d’incendie ou d’électrocution. N’échappez pas de liquides dans l’appareil.

Afin de réduire les risques

11. d’électrocution, ne démontez pas l’appareil, mais apportez-le plutôt è un centre de service qualifié s’il doit ètre réparé. En enlevant le couvercle, vous vous exposez è des tensions dangereuses ou autres dangers similaires. Un remontage inadéquat peut ètre è l’origine d’une électrocution lors d’une utilisation ultérieure de l’appareil. Débranchez l’appareil avant de procéder au nettoyage. Utilisez un chiffon humide et doux.

Ne surchargez pas les prises de

12. courant et les rallonges.

Débranchez cet appareil de la prise

13. de courant et communiquez avec le département de service è la clientèle

de VTech dans les cas suivants:

Lorsque le cordon d’alimentation

• est endommagé ou écorché.

Si du liquide a été échappé dans

• l’appareil.

Si l’appareil a été exposé une

• source d’humidité telle que la pluie ou l’eau.

Si le produit ne fonctionne pas

• normalement en respectant les

• instructions de fonctionnement. Réglez uniquement les commandes indiquées dans le les instructions de fonctionnement. Les réglages incorrects des autres commandes pourraient provoquer un dommage qui pourrait exiger un travail exhaustif de la part d’un technicien autorisé afin de rétablir le fonctionnement normal de l’appareil.

Si le produit a été échappé et que

• le socle et/ou le combiné a été endommagé.

Si le produit affiche une nette

• diminution de sa performance.

14. Évitez d’utiliser un téléphone (autre qu’un sans fil) pendant un orage. Les éclairs peuvent ètre è l’origine d’une électrocution.

15. N’utilisez pas le téléphone pour rapporter une fuite de gaz è proximité de la fuite. En certaines circonstances, une flammèche pourrait ètre provoquée lorsque l’adaptateur est branché è une prise de courant, ou lorsque le combiné est déposé sur le socle. Ceci est un événement commun associé è la fermeture d’un circuit électrique. L’utilisateur ne devrait pas brancher le téléphone è une prise de courant, et ne devrait pas déposer le combiné chargé sur le socle, si le téléphone se trouve è proximité

d’un endroit comportant des concentrations de gaz inflammables, moins que la ventilation soit adéquate. Une flammèche dans un tel endroit pourrait provoquer un incendie ou une explosion. De tels environnements peuvent comprendre: des endroits oè l’on utilise de l’oxygène médical sans ventilation adéquate; des gaz industriels (dissolvants de nettoyage, des vapeurs d’essence, etc.); une fuite de gaz naturel, etc.

16. Ne placez que le combiné de votre téléphone près de votre oreille lorsqu’en mode de conversation.

17. Ces adaptateurs ont été conçus pour ètre orientés en position verticale ou montés au sol. Les broches ne sont pas conçues pour maintenir l’adaptateur en place si celui-ci est barnché dans une prise au plafond ou sous une table/ armoire.

CONSERVEZ CES INSTRUCTIONS

Pile

MISE EN GARDE : N’utilisez que la

•

pile incluse. Ne jetez pas la pile au feu. Vérifiez

•

les instructions spécifiques de mise aux rebus auprès des autorités locales. N’ouvrez pas et ne mutilez pas la

•

pile. L’électrolyte qui s’en échapperait est corrosif et pourrait causer des brèlures ou des blessures aux yeux ou è la peau. L’électrolyte est toxique si avalé. Soyez prudents lorsque vous

•

manipulez les piles afin d’éviter les courts-circuits provoqués par des matériaux conducteurs. Rechargez la pile incluse avec cet

•

appareil, selon les instructions et limites spécifiées dans ce guide d’utilisation.

Stimulateurs cardiaques implantés dans l’organisme

Les simulateurs cardiaques (s’applique uniquement aux téléphones numériques sans fil):

L’organisme ‘Wireless Technology Research, LLC (WTR)’, une firme de recherche indépendante, a mené une évaluation pluridisciplinaire des interférences entre les téléphones sans fil portatifs et les stimulateurs cardiaques implantés dans l’organisme. Appuyée par l’Administration des aliments et drogues (FDA) des ÉtatsUnis, la firme WTR recommande aux médecins:

Avis aux détenteurs de stimulateurs cardiaques

Ils doivent tenir le téléphone sans fil

• è une distance d’au moins six pouces du stimulateur cardiaque. Ils ne doivent PAS placer le téléphone

• sans fil directement sur le stimulateur cardiaque, tel que dans une poche de chemise, lorsque celui-ci est en marche. Ils doivent utiliser le téléphone sans

• fil en l’appuyant sur l’oreille qui se trouve dans la direction opposée au stimulateur cardiaque.

L’étude effectuée par l’organisme WRS n’a pas identifié de risque pour les détenteurs de simulateurs cardiaques causés par les gens qui utilisent un téléphone sans fil è proximité de ceux-ci.

À propos des téléphones sans fil

Alimentation électrique: Les mèmes

•

caractéristiques qui constituent des avantages pour les téléphones sans fil affichent également des restrictions. Les appels téléphoniques sont transmis entre le combiné sans fil et le socle par le biais d’ondes

radio ; il y a donc la possibilité que vos conversations téléphoniques sans fil soient interceptées par des équipements de réception radio se trouvant dans la portée du combiné sans fil. Pour cette raison, vous ne devez pas percevoir les communications téléphoniques sans fil comme étant aussi confidentielles.

Alimentation électrique: Le socle de

•

ce téléphone sans fil doit ètre branché è une prise électrique fonctionnelle. La prise électrique ne doit pas ètre contrôlée par un interrupteur mural. Les appels ne pourront pas ètre effectués du combiné sans fil si le socle est débranché ou mis hors tension ou si le courant est coupé.

Possibilité d’interférences aux

•

téléviseurs: Certains téléphones

sans fil fonctionnent sur des fréquences pouvant causer des interférences aux téléviseurs et aux magnétoscopes. Pour réduire ou prévenir de telles interférences, ne placez pas le socle du téléphone sans fil près ou sur un téléviseur ou magnétoscope. S’il y a présence de parasites, il est conseillé d’éloigner le téléphone sans fil du téléviseur ou du magnétoscope afin de réduire possiblement les interférences.

Piles rechargeables: Manipulez

•

les piles avec soin afin de ne pas les court-circuiter avec des bagues, bracelets ou clés. Les piles ou le conducteur peut surchauffer et causer des blessures. Respectez la polarité adéquate entre la pile et le chargeur.

Les bloc-piles rechargeables à

• l’hydrure métallique de nickel:

Jetez ces blocs-piles de manière écologique et sécuritaire. Ne les incinérez pas et ne les percez pas. Tel que les autres piles de ce type, elles pourraient dégager une matière toxique qui peut causer des blessures corporelles si elles sont brèlées ou percées.

Limited Warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.

What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product

for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:

Product that has been subjected

1. to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or

Product that has been damaged due

2. to repair, alteration or modification by anyone other than an authorized service representative of VTech; or

Product to the extent that the

3. problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or

Product to the extent that the

4. problem is caused by use with non-VTech accessories; or

Product whose warranty/quality

5. stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or

Product purchased, used, serviced,

6. or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or

Product returned without a valid proof

7. of purchase (see item 2 on the next page); or

Charges for installation or set up,

8. adjustment of customer controls, and installation or repair of systems outside the unit.

How do you get warranty service?

To obtain warranty service in the United States of America, please visit our website at www.vtechphones.com or

call 1 (800) 595-9511. In Canada, go to

www.vtechcanada.com or dial 1 (800) 267-7377.

NOTE: Before calling for service, please

review the user’s manual - a check of the Product’s controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

Return the entire original package

1. and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and

Include a “valid proof of purchase”

2. (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and

Provide your name, complete

3. and correct mailing address, and telephone number.

Other limitations

This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.

State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Technical Specifications

Frequency control

Transmit frequency

Channels 5 Nominal

effective range

Power requirements

Memory Phonebook:

Crystal controlled PLL synthesizer

Handset:

1921.536-1928.448 MHz Telephone base:

1921.536-1928.448 MHz

Maximum power allowed by FCC and IC. Actual operating range may vary according to environment conditions at the time of use.

Handset: 2.4V Ni-MH battery

Telephone base: 6V AC @ 300mA

Charger: 6V AC @ 300mA

50 memory locations; up to 30 digits and 15 characters

Caller ID log: 30 memory locations; up to 24 digits and 15 characters

Please retain your original sales

receipt as proof of purchase.

Designed to fit your home. And your life.

VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. Specifications are subject to change without notice. Copyright © 2015 for VTech Communications, Inc. All rights reserved. 03/15. CS6919-X_WEBCIB_V1.0 Document order number: 91-008301-010-100

VTech CS6919 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual