Vtech CS5111-2, CS5111-3 User Manual

Models: CS5111-2 CS5111-3

User’s manual

w w w . v t e c h p h o n e s . c o m

Compatible with

Hearing Aid T-Coil

TIA-1083

Congratulations

on purchasing your new VTech product.

Before using this telephone, please read the

Important safety instructions

on page 34 of this manual.

This manual has all the feature operations and troubleshooting necessary to install and operate

your new VTech telephone. Please review this manual thoroughly to ensure proper installation

and operation of this innovative and feature rich VTech product. For support, shopping, and

everything new at VTech, visit our website at www.vtechphones.com.

In Canada, please visit www.vtechcanada.com.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

Table of contents

Getting started . . . . . . . . . . . . . . . 1

Parts checklist . . . . . . . . . . . . . . . . 1

Telephone base and charger installation . . . 2

Battery installation and charging . . . . . . . 3

Mounting bracket installation . . . . . . . . . 4

Handset layout . . . . . . . . . . . . . . . . 6

Telephone base layout . . . . . . . . . . . .7

Telephone settings . . . . . . . . . . . . . 8

Date and time . . . . . . . . . . . . . . . . .8

Ringer. . . . . . . . . . . . . . . . . . . . . 9

Ringer volume . . . . . . . . . . . . . . . . 9

Dial mode . . . . . . . . . . . . . . . . . . 10

Home area code . . . . . . . . . . . . . . 10

Language . . . . . . . . . . . . . . . . . . 11

Clear voicemail . . . . . . . . . . . . . . . 11

Telephone operation . . . . . . . . . . . 12

Make calls . . . . . . . . . . . . . . . . . 12

Answer calls . . . . . . . . . . . . . . . . 12

End calls . . . . . . . . . . . . . . . . . . 12

Volume . . . . . . . . . . . . . . . . . . . 12

Channel . . . . . . . . . . . . . . . . . . . 12

Call waiting . . . . . . . . . . . . . . . . . 13

Temporary tone dialing . . . . . . . . . . . 13

Redial . . . . . . . . . . . . . . . . . . . . 14

Find handset . . . . . . . . . . . . . . . . 14

Transfer an external call . . . . . . . . . . 15

Directory . . . . . . . . . . . . . . . . . . 16

Store a directory entry . . . . . . . . . . . 16

Character chart . . . . . . . . . . . . . . . 17

Review the directory . . . . . . . . . . . . 17

Edit a directory entry . . . . . . . . . . . . 18

Delete a directory entry . . . . . . . . . . . 19

Copy a directory entry into speed dial . . . 20

Dial a number from the directory . . . . . . 20

Speed dial . . . . . . . . . . . . . . . . . 21

Store a speed dial entry . . . . . . . . . . 21

Edit a speed dial entry . . . . . . . . . . . 22

Delete a speed dial entry . . . . . . . . . . 23

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iii

Table of contents

Dial a speed dial number . . . . . . . . . . 23

Reassign speed dial locations . . . . . . . 24

About caller ID . . . . . . . . . . . . . . . 25

Call log . . . . . . . . . . . . . . . . . . . 26

Review the call log . . . . . . . . . . . . . 27

Make call log entries ready to dial . . . . . 27

Dial a call log number. . . . . . . . . . . . 28

Save a call log entry to the directory . . . . 29

Delete from the call log . . . . . . . . . . . 30

Call log display screen messages . . . . . 31

Appendix . . . . . . . . . . . . . . . . . . 32

Handset display screen messages . . . . . 32

Battery . . . . . . . . . . . . . . . . . . . 33

Important safety instructions . . . . . . . . 34

Troubleshooting . . . . . . . . . . . . . . . 35

Operating range . . . . . . . . . . . . . . 44

Maintenance . . . . . . . . . . . . . . . . 44

About cordless telephones . . . . . . . . . 45

Warranty . . . . . . . . . . . . . . . . . . 45

FCC, ACTA and IC regulations . . . . . . . 47

The RBRC® seal . . . . . . . . . . . . . . 48

Technical specications . . . . . . . . . . 49

Index . . . . . . . . . . . . . . . . . . . . 50

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Getting started

Parts checklist

Your telephone contains the following items. Save your sales receipt and original packaging in case your telephone needs warranty service.

To purchase

• replacement batteries or power adapters, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.

Getting started

Basic operation

1. Handsets (2 for CS5111-2,

3 for CS5111-3)

5. Battery compartment covers (2 for CS5111-2,

3 for CS5111-3)

2. Telephone line cord

6. Batteries (2 for CS5111-2,

3 for CS5111-3)

3. Telephone base power adapter

7. Telephone base with mounting bracket

4. Chargers and charger adapters (1 for CS5111-2,

2 for CS5111-3)

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8. User’s manual

Use only the

• power adapters supplied with this product. To order a replacement, visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.

The power

• adapters are intended to be correctly oriented in a vertical

or oor mount

position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/ cabinet outlet.

Getting started

Telephone base and charger installation

Install the telephone base and charger as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines,

you must install a DSL lter between the telephone base and the telephone wall jack. The lter will prevent noise and caller ID problems caused by DSL

interference. Please contact your DSL service provider for more information

about DSL lters.

Telephone wall jack

DSL lter (not included)

required if you have DSL high-speed Internet service

Telephone line cord

Telephone base

Telephone base power adapter

Electrical outlet (not controlled by a wall switch)

Charger adapter

Charger

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Getting started

Battery installation and charging

Install the battery as shown below. The battery may have enough charge for short calls. For best performance, charge the battery for at least 16 hours before use. When the battery power is low, LOW BATTERY will be displayed and will

ash on the handset screen. When fully charged, the handset battery provides approximately ve hours of talk time or six days of standby time.

Insert the plug of the battery as indicated. Make sure it is plugged securely

1. and matches the color-coded label inside the battery compartment.

Place the battery with the label THIS SIDE UP facing up and the wires inside

2. the battery compartment.

Align the battery compartment cover at against the battery compartment,

3. then slide it upwards until it clicks into place.

Charge the handset by placing it in the telephone base or charger. The handset

4. charge light will be on when charging.

If the handset will

• not be used for a long period of time, remove the battery to prevent possible leakage.

To purchase a

• replacement battery, visit our website at ww w. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.

Getting started

Basic operation

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Getting started

AC 7.5V

Mounting bracket installation

Your telephone base comes with the mounting bracket installed, ready for desktop use. You may also mount your telephone onto a standard telephone wall plate.

Wall mounting bracket installation:

To prepare the telephone base for wall mounting, you will need to remove the bracket if it is currently attached for desktop use. Press on the tabs located on the legs of the bracket to loosen, then lift the bracket up and away from the telephone base.

First, insert the lower portion tabs of the mounting

1. bracket into the lower grooves in the telephone base, then snap the upper portion tabs of the mounting bracket into place.

Mount the telephone base on the wall by positioning

it so the mounting studs will t into the holes on the

telephone base and mounting bracket. Slide the telephone base down on the mounting studs until it locks into place.

To remove the bracket, press both upper portion

tabs rmly inward and pull the bracket downward

until it releases from the grooves.

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Mounting bracket in wall mount orientation

upper portion tabs

Mounting bracket

lower portion tabs

lower groove

upper grooves

Getting started

AC 7.5V

Mounting bracket installation (continued)

Desktop/tabletop bracket installation:

Your telephone comes ready for table or desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use, follow these steps:

Insert the lower portion tabs of the mounting bracket into the upper grooves

1. of the telephone base.

Snap the upper portion tabs of the bracket into place.

To remove the bracket, press both upper portion tabs rmly inward and pull

3. the bracket upward until it is released from the grooves.

Getting started

Basic operation

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Getting started

Handset layout

CHARGE light

• On when the handset is char ging in the telephone base or charger.

/VOL-/CID

• When the phone is not in use, press to review

the call log.

• Press and hold to adjust the ringer volume when

in idle mode.

• During a call, press to decrease the listening

volume. A double beep will sound at the lowest setting.

• Press to scroll down while in programming

mode or reviewing the redial list.

/FLASH

• Press to make or answer a call.

• During a call, press to receive an incoming call when you receive a call waiting alert.

TONE

• Press to switch to tone dialing temporarily when using the pulse service (page 13).

CHAN/REMOVE

• Switch to a clearer channel while on a call.

• Press and hold to delete all records in the call log when the phone is not in use. When reviewing the call log or redial list,

•

press to delete the desired record.

PROG

• Press to enter programming mode while the phone is not in use.

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/VOL+/

• Press to display the directory when the phone is not in use.

• Press and hold to adjust the ringer volume when the telephone is not in use.

• During a call, press to increase the listening volume. A double beep will sound when the highest setting is reached. Press to scroll up while in programming mode

• or reviewing the redial list.

SELECT/X-FER

• Press to store a programming option or a directory entry.

• During a call, press to transfer a call to another handset.

OFF

• During a call, press to hang up.

• While the handset is ringing, press to silence the ringer.

• Press and hold for two seconds when the telephone is not in use to erase the MISSED CALLS display.

• During programming, press to exit without making changes.

• Press repeatedly to display other dialing options when reviewing the call log (page 27).

•

Press to use the CLR VOICEMAIL feature

from the main menu.

REDIAL/PAUSE

• Press repeatedly to review the redial list .

• While dialing or entering numbers into the directory, press to insert a dialing pause.

Getting started

Telephone base layout

IN USE light

Flashes when there is an incoming call.

•

On when the handset is in use.

•

VOICEMAIL light

Flash es wh en you have new vo icemail from yo ur

• telephone service provider.

FIND HANDSET

Press to page all handsets.•

Getting started

Basic operation

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In the event of a

• power failure, the time may need to be reset.

Telephone settings

Date and time

If you subscribe to caller ID service, the date and time will be set automatically with the next incoming call. If you do not have caller ID service, you can set the date and time manually and individually for each system handset.

Press PROG when the handset is in idle mode.

1. Press or until DATE/TIME is displayed. Press SELECT.

When the month is ashing, press or until the screen displays the correct

3. month and then press SELECT.

When the date is ashing, press or until the screen displays the correct

4. date and then press SELECT.

When the hour is ashing, press or until the screen displays the correct

5. hour and then press SELECT.

When the minute is ashing, press or until the screen displays the correct

6. minute and then press SELECT.

When AM or PM is ashing, press or to choose between AM or PM and

7. then press SELECT. You will hear a conrmation tone.

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Telephone settings

Ringer

You can select from different ringers.

Press PROG when the handset is not in use.

Press or until the screen displays RINGER: and the current setting.

Press SELECT. The current setting ashes, and you will hear a sample of the ringer.

Press or to select RINGER: 1, 2, 3, or 4. You will hear a sample of each

4. ring tone.

Press SELECT to conrm your selection. You will hear a conrmation tone.

Ringer volume

You can change the ringer volume to a comfortable level or turn the ringer off.

Press PROG when the handset is not in use. Press or until the screen

1. displays RINGER VOL: and the current setting.

Press SELECT. The current setting ashes, and you will hear a sample of the

2. ringer volume.

Press or to select ringer volume from OFF, LOW or HI. You will hear a

3. sample of the selected volume level.

Press SELECT to conrm your selection. You will hear a conrmation tone.

-OR-

Press and hold or

when the handset is not in use. The current setting ashes and you will hear a sample

of the ringer volume. Press or to select ringer volume from OFF, LOW or HI. You will hear a

2. sample of the selected volume level.

Press SELECT to conrm your selection. You will hear a conrmation tone.

until the screen displays RINGER VOL: and the current setting

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If the ringer

• volume is set to

OFF, RINGER OFF

and will be displayed.

Even if the ringer

• volume is set to OFF, the handsets will still ring when you press

FIND HANDSET.

Telephone settings

Basic operation

If, in the future,

• your telephone service provider requires you to dial the area code when making a local call, or you want to cancel the home area code you have already programmed, reprogram your home area code to 000.

Press

• CHAN/REMOVE when in the home area code menu to delete the stored home area code. ___ will be displayed.

Telephone settings

Dial mode

If you have touch tone service, the telephone is ready for use as soon as the

battery is charged. If you have pulse (rotary) service, you will need to change the dial mode.

Press PROG when the handset is not in use.

Press or until the screen displays DIAL MODE: and the current setting.

Press SELECT. The current setting ashes.

Press or to select TONE or PULSE.

Press SELECT to conrm your selection. You will hear a conrmation tone.

Home area code

If you dial your local calls using only seven digits (area code not required), you can program your home area code, following the steps below. By programming your home area code, when you receive a call within your local area, the telephone number will automatically be stored without the area code in the call log.

Press PROG when the handset is not in use.

Press or until the screen displays HOME AREA CODE.

Press SELECT. The stored area code is displayed with the first digit

ashing.

Use the dial key pad to enter the desired home area code.

Press SELECT to conrm. You will hear a conrmation tone.

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Telephone settings

Language

Press PROG when the handset is not in use.

Press or until LANGUAGE is displayed.

Press SELECT. The current setting ashes.

Press or until the screen displays the desired language (ENGLISH,

ESPANOL or FRANCAIS). Press SELECT to conrm your selection. You will hear a conrmation tone.

Clear voicemail

If you subscribe to voicemail services provided by your telephone service provider, NEW VOICEMAIL and will be displayed on the handset and the VOICEMAIL

light on the telephone base will ash when you have a new voicemail message.

To turn this indicator off:

Press PROG when the handset is not in use.

Press or until the screen displays CLR VOICEMAIL.

Press SELECT. The screen displays CLEAR? and the current setting ashes.

Press or to select YES.

Press SELECT to conrm your selection. You will hear a conrmation tone.

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The clear

• voicemail feature only turns off the display

NEW VOICEMAIL

and on the handset and the

VOICEMAIL

light on the telephone base. It does not delete your voicemail message(s).

Telephone settings

Basic operation

The call timer

• will be activated during a call to show call duration.

The handset will

• beep if it is moved out of range while on a call.

Telephone operation

Make calls

Press /FLASH and then use the dial pad keys to dial a number.

•

-OR-

Enter the phone number rst. You can press to backspace and press

CHAN/REMOVE to erase digits. Press /FLASH to dial.

Answer calls

Press any dial pad keys (except /VOL-/CID, /VOL+/ and OFF) to answer

• an incoming call.

End calls

Press OFF or put the handset back to the telephone base or charger to end

• a call.

Volume

Press /VOL-/CID or /VOL+/ to adjust the listening volume during

• a conversation.

Channel

Press CHAN/REMOVE to switch to a clearer channel while on a call.

•

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Telephone operation

Call waiting

If you subscribe to call waiting service and you are on a call when a new call comes in, you will hear a beep. The caller ID information will be displayed if you subscribe to combined caller ID with call waiting service from your telephone service provider.

Press /FLASH on the handset to put the current call on hold and answer

• the incoming call.

Press /FLASH at anytime to alternate between calls.

•

Temporary tone dialing

If you have pulse (rotary) service, you can change from pulse to touch tone dialing during a call by pressing TONE*. This is useful if you need to send touch tone signals to access telephone banking or long distance services.

Once you have initiated your call by dialing the phone number in pulse (rotary), press

TONE*. Now, all subsequent key presses will be sent as touch tone signals.

After you hang up, the phone will return to pulse (rotary) dialing for the next call.

Telephone operation

Basic operation

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