VTech CS5111-2, CS5111-3 User Manual

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Compatible with

Hearing Aid T-Coil

TIA-1083

Congratulations

on purchasing your new VTech product.

Before using this telephone, please read the

Important safety instructions

on page 34 of this manual.

This manual has all the feature operations and troubleshooting necessary to install and operate

your new VTech telephone. Please review this manual thoroughly to ensure proper installation

and operation of this innovative and feature rich VTech product. For support, shopping, and

everything new at VTech, visit our website at www.vtechphones.com.

In Canada, please visit www.vtechcanada.com.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

Table of contents

Getting started . . . . . . . . . . . . . . .1

Parts checklist . . . . . . . . . . . . . . . . 1

Telephone base and charger installation . . . 2

Battery installation and charging . . . . . . . 3

Mounting bracket installation . . . . . . . . . 4

Handset layout . . . . . . . . . . . . . . . . 6

Telephone base layout . . . . . . . . . . . .7

Telephone settings . . . . . . . . . . . . . 8

Date and time . . . . . . . . . . . . . . . . . 8

Ringer. . . . . . . . . . . . . . . . . . . . . 9

Ringer volume . . . . . . . . . . . . . . . . 9

Dial mode . . . . . . . . . . . . . . . . . . 10

Home area code . . . . . . . . . . . . . . 10

Language . . . . . . . . . . . . . . . . . . 11

Clear voicemail . . . . . . . . . . . . . . . 11

Telephone operation . . . . . . . . . . . 12

Make calls . . . . . . . . . . . . . . . . . 12

Answer calls . . . . . . . . . . . . . . . . 12

End calls . . . . . . . . . . . . . . . . . . 12

Volume . . . . . . . . . . . . . . . . . . . 12

Channel . . . . . . . . . . . . . . . . . . . 12

Call waiting . . . . . . . . . . . . . . . . . 13

Temporary tone dialing . . . . . . . . . . . 13

Redial . . . . . . . . . . . . . . . . . . . . 14

Find handset . . . . . . . . . . . . . . . . 14

Transfer an external call . . . . . . . . . . 15

Directory . . . . . . . . . . . . . . . . . . 16

Store a directory entry . . . . . . . . . . . 16

Character chart . . . . . . . . . . . . . . . 17

Review the directory . . . . . . . . . . . . 17

Edit a directory entry . . . . . . . . . . . . 18

Delete a directory entry . . . . . . . . . . . 19

Copy a directory entry into speed dial . . . 20

Dial a number from the directory . . . . . . 20

Speed dial . . . . . . . . . . . . . . . . . 21

Store a speed dial entry . . . . . . . . . . 21

Edit a speed dial entry . . . . . . . . . . . 22

Delete a speed dial entry . . . . . . . . . . 23

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Table of contents

Dial a speed dial number . . . . . . . . . . 23

Reassign speed dial locations . . . . . . . 24

About caller ID . . . . . . . . . . . . . . . 25

Call log . . . . . . . . . . . . . . . . . . . 26

Review the call log . . . . . . . . . . . . . 27

Make call log entries ready to dial . . . . . 27

Dial a call log number. . . . . . . . . . . . 28

Save a call log entry to the directory . . . . 29

Delete from the call log . . . . . . . . . . . 30

Call log display screen messages . . . . . 31

Appendix . . . . . . . . . . . . . . . . . . 32

Handset display screen messages . . . . . 32

Battery . . . . . . . . . . . . . . . . . . . 33

Important safety instructions . . . . . . . . 34

Troubleshooting . . . . . . . . . . . . . . . 35

Operating range . . . . . . . . . . . . . . 44

Maintenance . . . . . . . . . . . . . . . . 44

About cordless telephones . . . . . . . . . 45

Warranty . . . . . . . . . . . . . . . . . . 45

FCC, ACTA and IC regulations . . . . . . . 47

The RBRC® seal . . . . . . . . . . . . . . 48

Technical specications . . . . . . . . . . 49

Index . . . . . . . . . . . . . . . . . . . . 50

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iii

Getting started

Parts checklist

Your telephone contains the following items. Save your sales receipt and original packaging in case your telephone needs warranty service.

To purchase

• replacement batteries or power adapters, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.

Getting started

Basic operation

1. Handsets (2 for CS5111-2,

3 for CS5111-3)

5. Battery compartment covers (2 for CS5111-2,

3 for CS5111-3)

2. Telephone line cord

6. Batteries (2 for CS5111-2,

3 for CS5111-3)

3. Telephone base power adapter

7. Telephone base with mounting bracket

4. Chargers and charger adapters (1 for CS5111-2,

2 for CS5111-3)

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8. User’s manual

Use only the

• power adapters supplied with this product. To order a replacement, visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.

The power

• adapters are intended to be correctly oriented in a vertical

or oor mount

position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/ cabinet outlet.

Getting started

Telephone base and charger installation

Install the telephone base and charger as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines,

you must install a DSL lter between the telephone base and the telephone wall jack. The lter will prevent noise and caller ID problems caused by DSL

interference. Please contact your DSL service provider for more information

about DSL lters.

Telephone wall jack

DSL lter (not included)

required if you have DSL high-speed Internet service

Telephone line cord

Telephone base

Telephone base power adapter

Electrical outlet (not controlled by a wall switch)

Charger adapter

Charger

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Getting started

Battery installation and charging

Install the battery as shown below. The battery may have enough charge for short calls. For best performance, charge the battery for at least 16 hours before use. When the battery power is low, LOW BATTERY will be displayed and will

ash on the handset screen. When fully charged, the handset battery provides approximately ve hours of talk time or six days of standby time.

Insert the plug of the battery as indicated. Make sure it is plugged securely

1. and matches the color-coded label inside the battery compartment.

Place the battery with the label THIS SIDE UP facing up and the wires inside

2. the battery compartment.

Align the battery compartment cover at against the battery compartment,

3. then slide it upwards until it clicks into place.

Charge the handset by placing it in the telephone base or charger. The handset

4. charge light will be on when charging.

If the handset will

• not be used for a long period of time, remove the battery to prevent possible leakage.

To purchase a

• replacement battery, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.

Getting started

Basic operation

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Getting started

AC 7.5V

Mounting bracket installation

Your telephone base comes with the mounting bracket installed, ready for desktop use. You may also mount your telephone onto a standard telephone wall plate.

Wall mounting bracket installation:

To prepare the telephone base for wall mounting, you will need to remove the bracket if it is currently attached for desktop use. Press on the tabs located on the legs of the bracket to loosen, then lift the bracket up and away from the telephone base.

First, insert the lower portion tabs of the mounting

1. bracket into the lower grooves in the telephone base, then snap the upper portion tabs of the mounting bracket into place.

Mount the telephone base on the wall by positioning

it so the mounting studs will t into the holes on the

telephone base and mounting bracket. Slide the telephone base down on the mounting studs until it locks into place.

To remove the bracket, press both upper portion

tabs rmly inward and pull the bracket downward

until it releases from the grooves.

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Mounting bracket in wall mount orientation

upper portion tabs

Mounting bracket

lower portion tabs

lower groove

upper grooves

Getting started

AC 7.5V

Mounting bracket installation (continued)

Desktop/tabletop bracket installation:

Your telephone comes ready for table or desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use, follow these steps:

Insert the lower portion tabs of the mounting bracket into the upper grooves

1. of the telephone base.

Snap the upper portion tabs of the bracket into place.

To remove the bracket, press both upper portion tabs rmly inward and pull

3. the bracket upward until it is released from the grooves.

Getting started

Basic operation

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Getting started

Handset layout

CHARGE light

• On when the handset is cha rging in the telephone base or charger.

/VOL-/CID

• When the phone is not in use, press to review

the call log.

• Press and hold to adjust the ringer volume when

in idle mode.

• During a call, press to decrease the listening

volume. A double beep will sound at the lowest setting.

• Press to scroll down while in programming

mode or reviewing the redial list.

/FLASH

• Press to make or answer a call.

• During a call, press to receive an incoming call when you receive a call waiting alert.

TONE

• Press to switch to tone dialing temporarily when using the pulse service (page 13).

CHAN/REMOVE

• Switch to a clearer channel while on a call.

• Press and hold to delete all records in the call log when the phone is not in use. When reviewing the call log or redial list,

•

press to delete the desired record.

PROG

• Press to enter programming mode while the phone is not in use.

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/VOL+/

• Press to display the directory when the phone is not in use.

• Press and hold to adjust the ringer volume when the telephone is not in use.

• During a call, press to increase the listening volume. A double beep will sound when the highest setting is reached. Press to scroll up while in programming mode

• or reviewing the redial list.

SELECT/X-FER

• Press to store a programming option or a directory entry.

• During a call, press to transfer a call to another handset.

OFF

• During a call, press to hang up.

• While the handset is ringing, press to silence the ringer.

• Press and hold for two seconds when the telephone is not in use to erase the MISSED CALLS display.

• During programming, press to exit without making changes.

• Press repeatedly to display other dialing options when reviewing the call log (page 27).

•

Press to use the CLR VOICEMAIL feature

from the main menu.

REDIAL/PAUSE

• Press repeatedly to review the redial list .

• While dialing or entering numbers into the directory, press to insert a dialing pause.

Getting started

Telephone base layout

IN USE light

Flashes when there is an incoming call.

•

On when the handset is in use.

•

VOICEMAIL light

Flashes when you have new voicem ai l fro m your

• telephone company.

FIND HANDSET

Press to page all handsets.•

Getting started

Basic operation

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In the event of a

• power failure, the time may need to be reset.

Telephone settings

Date and time

If you subscribe to caller ID service, the date and time will be set automatically with the next incoming call. If you do not have caller ID service, you can set the date and time manually and individually for each system handset.

Press PROG when the handset is in idle mode.

1. Press or until DATE/TIME is displayed. Press SELECT.

When the month is ashing, press or until the screen displays the correct

3. month and then press SELECT.

When the date is ashing, press or until the screen displays the correct

4. date and then press SELECT.

When the hour is ashing, press or until the screen displays the correct

5. hour and then press SELECT.

When the minute is ashing, press or until the screen displays the correct

6. minute and then press SELECT.

When AM or PM is ashing, press or to choose between AM or PM and

7. then press SELECT. You will hear a conrmation tone.

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Telephone settings

Ringer

You can select from different ringers.

Press PROG when the handset is not in use.

Press or until the screen displays RINGER: and the current setting.

Press SELECT. The current setting ashes, and you will hear a sample of the ringer.

Press or to select RINGER: 1, 2, 3, or 4. You will hear a sample of each

4. ring tone.

Press SELECT to conrm your selection. You will hear a conrmation tone.

Ringer volume

You can change the ringer volume to a comfortable level or turn the ringer off.

Press PROG when the handset is not in use. Press or until the screen

1. displays RINGER VOL: and the current setting.

Press SELECT. The current setting ashes, and you will hear a sample of the

2. ringer volume.

Press or to select ringer volume from OFF, LOW or HI. You will hear a

3. sample of the selected volume level.

Press SELECT to conrm your selection. You will hear a conrmation tone.

-OR-

Press and hold or

when the handset is not in use. The current setting ashes and you will hear a sample

of the ringer volume. Press or to select ringer volume from OFF, LOW or HI. You will hear a

2. sample of the selected volume level.

Press SELECT to conrm your selection. You will hear a conrmation tone.

until the screen displays RINGER VOL: and the current setting

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If the ringer

• volume is set to

OFF, RINGER OFF

and will be displayed.

Even if the ringer

• volume is set to OFF, the handsets will still ring when you press

FIND HANDSET.

Telephone settings

Basic operation

If, in the future,

• your phone service provider requires you to dial the area code when making a local call, or you want to cancel the home area code you have already programmed, reprogram your home area code to 000.

Press

• CHAN/REMOVE when in the home area code menu to delete the stored home area code. ___ will be displayed.

Telephone settings

Dial mode

If you have touch tone service, the telephone is ready for use as soon as the

battery is charged. If you have pulse (rotary) service, you will need to change the dial mode.

Press PROG when the handset is not in use.

Press or until the screen displays DIAL MODE: and the current setting.

Press SELECT. The current setting ashes.

Press or to select TONE or PULSE.

Press SELECT to conrm your selection. You will hear a conrmation tone.

Home area code

If you dial your local calls using only seven digits (area code not required), you can program your home area code, following the steps below. By programming your home area code, when you receive a call within your local area, the telephone number will automatically be stored without the area code in the call log.

Press PROG when the handset is not in use.

Press or until the screen displays HOME AREA CODE.

Press SELECT. The stored area code is displayed with the first digit

ashing.

Use the dial key pad to enter the desired home area code.

Press SELECT to conrm. You will hear a conrmation tone.

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Telephone settings

Language

Press PROG when the handset is not in use.

Press or until LANGUAGE is displayed.

Press SELECT. The current setting ashes.

Press or until the screen displays the desired language (ENGLISH,

ESPANOL or FRANCAIS). Press SELECT to conrm your selection. You will hear a conrmation tone.

Clear voicemail

If you subscribe to voicemail services provided by your telephone company, NEW VOICEMAIL and will be displayed on the handset and the VOICEMAIL

light on the telephone base will ash when you have a new voicemail message.

To turn this indicator off:

Press PROG when the handset is not in use.

Press or until the screen displays CLR VOICEMAIL.

Press SELECT. The screen displays CLEAR? and the current setting ashes.

Press or to select YES.

Press SELECT to conrm your selection. You will hear a conrmation tone.

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The clear

• voicemail feature only turns off the display

NEW VOICEMAIL

and on the handset and the

VOICEMAIL

light on the telephone base. It does not delete your voicemail message(s).

Telephone settings

Basic operation

The call timer

• will be activated during a call to show call duration.

The handset will

• beep if it is moved out of range while on a call.

Telephone operation

Make calls

Press /FLASH and then use the dial pad keys to dial a number.

•

-OR-

Enter the phone number rst. You can press to backspace and press

CHAN/REMOVE to erase digits. Press /FLASH to dial.

Answer calls

Press any dial pad keys (except /VOL-/CID, /VOL+/ and OFF) to answer

• an incoming call.

End calls

Press OFF or put the handset back to the telephone base or charger to end

• a call.

Volume

Press /VOL-/CID or /VOL+/ to adjust the listening volume during

• a conversation.

Channel

Press CHAN/REMOVE to switch to a clearer channel while on a call.

•

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Telephone operation

Call waiting

If you subscribe to call waiting service and you are on a call when a new call comes in, you will hear a beep. The caller ID information will be displayed if you subscribe to combined caller ID with call waiting service from your local telephone company.

Press /FLASH on the handset to put the current call on hold and answer

• the incoming call.

Press /FLASH at anytime to alternate between calls.

•

Temporary tone dialing

If you have pulse (rotary) service, you can change from pulse to touch tone dialing during a call by pressing TONE*. This is useful if you need to send touch tone signals to access telephone banking or long distance services.

Once you have initiated your call by dialing the phone number in pulse (rotary), press

TONE*. Now, all subsequent key presses will be sent as touch tone signals.

After you hang up, the phone will return to pulse (rotary) dialing for the next call.

Telephone operation

Basic operation

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Telephone operation

Redial

The telephone stores the ve most recently dialed telephone numbers on the

• redial list. When the list is full, the oldest entry is deleted to make room for the new entry.

Press REDIAL/PAUSE, then press

• review the redial list. Press CHAN/REMOVE to delete the displayed number.

Press /FLASH, then press REDIAL/PAUSE to dial the last telephone

• number dialed.

-OR-

Press REDIAL/PAUSE, then press the desired entry displays, then press /FLASH to dial the number.

Find handset

Press FIND HANDSET on the telephone base to locate the handsets when

• the telephone is not in use and there is no handset in the telephone base. All handsets will ring and **PAGING** will be displayed on all handset screens.

Press FIND HANDSET again or put the handset back in the telephone base

• to stop the paging tone of all handsets.

-OR-

Press OFF on the selected handset or put it back in the charger to stop the paging tone of that particular handset.

, or REDIAL/PAUSE

repeatedly to

repeatedly until

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Telephone operation

Transfer an external call

An external call can be forwarded to another handset during a conversation.

While on a call, press SELECT/X-FER on the originating handset and its

screen will show CALL TRANSFERED. When the other handset rings, press /FLASH on that handset to answer

and its screen will show TRANSFERED CALL. After the other handset has answered the transferred call, the originating

handset screen will display SYSTEM HS BUSY.

Press /FLASH on the originating handset to cancel the call forwarding

• before the other handset answers the call.

If the forwarded call is not answered within 30 seconds, the call will be forwarded

• back to the originating handset. Press /FLASH on the originating handset to answer the call. The call will be disconnected if the originating handset does not answer within 30 seconds.

Telephone operation

Basic operation

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• Each handset has an independent directory.

Telephone operation

Directory

The directory can store up to 20 entries (including nine speed dial entries). Each entry may consist of a number up to 24 digits and a name up to 14 characters.

Store a directory entry

Press PROG when the handset is not in use. The screen displays DIRECTORY.

Press SELECT. The screen displays ENTER NAME.

Use the dial pad keys to enter the name. See the Character chart on page 17.

3. Press to move the cursor to the left or to the right.

•

Press CHAN/REMOVE to erase a character.

• When nished, press SELECT or PROG. The screen displays ENTER NUMBER.

Use the dial pad keys to enter the telephone number.

5. Press to move the cursor to the left or to the right.

•

Press CHAN/REMOVE to erase a digit.

•

Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).

• Press SELECT or PROG. The screen displays DISTINCT RING? and the

current setting. Press or to choose Y (yes) if you wish to customize this entry or choose

N (no) for a normal ringer. If you choose Y, a will be displayed with the directory entry.

Press SELECT or PROG to conrm and you will hear a conrmation tone.

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Telephone operation

Character chart

Use the dial pad keys and the chart below to enter a name (up to 14 characters). An error tone will sound if you try to enter more than 14 characters. Each press of a particular key causes the characters to be displayed in the following order:

Dial key

1 1

2 A B C 2

3 D E F 3

4 G H I 4

5 J K L 5

6 M N O 6

7 P Q R S 7

8 T U V 8

9 W X Y Z 9

0 0

# &

Review the directory

Press /VOL+/ when the handset is not in use. The screen displays

DIRECTORY. Press or to scroll through the entries stored in the directory alphabetically.

- OR -

Press the dial pad key for the rst letter of the name you want to search. If

necessary, scroll

or to nd the desired entry.

Characters by nu mbe r o f k ey pre sse s

1 2 3 4 5 6

, - . #

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• When you reach the end of the list in the directory, END OF LIST will be shown on the screen and there will be an error tone.

• If you press a dial pad key for alphabetical search while in the directory and there are no entries starting with the letters of that key, NO DATA will be displayed on the screen.

Telephone operation

Basic operation

Telephone operation

Edit a directory entry

Press /VOL+/ when the handset is not in use. The screen displays

DIRECTORY. Press or to scroll through the entries stored in the directory alphabetically.

- OR -

Press the dial pad key for the rst letter of the entry you want to edit. If

necessary, scroll

When the screen displays the desired entry, press

SELECT. Then press or until EDIT ashes. Press SELECT. The screen displays the name and

4. number. The cursor appears at the beginning of the name.

• Use the dial pad keys to edit the name.

• Press to move the cursor to the left or to the right.

• Press CHAN/REMOVE to erase a character. Press SELECT to move on to the phone number.

• Use the dial pad keys to edit the number.

• Press to move the cursor to the left or to the right.

• Press CHAN/REMOVE to erase a digit.

• Press REDIAL/PAUSE to insert a dialing pause (P will be displayed). Press SELECT. The screen displays DISTINCT RING? and the current setting.

or to nd the desired entry.

SPEED EDIT DEL 8005959511

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Telephone operation

Press or to choose Y (yes) if you wish to customize this entry, or choose

N (no) for a normal ringer. If you choose Y, a will be displayed with the directory entry.

Press SELECT to conrm and you will hear a conrmation tone.

Delete a directory entry

Press /VOL+/ when the handset is not in use. The screen displays

DIRECTORY. Press or to scroll through the entries stored in the directory alphabetically.

- OR -

Press the dial pad key for the rst letter of the entry you want to delete. If

necessary, scroll or to nd the desired entry. When the screen displays the desired entry, press

SELECT. Then press or until DEL (delete) ashes. Press SELECT. The screen displays ERASE NO YES

and the number. The current choice ashes.

Press until YES ashes.

Press SELECT. You will hear a conrmation beep.

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SPEED EDIT DEL 8005959511

Telephone operation

Basic operation

Telephone operation

Copy a directory entry into speed dial

Press /VOL+/ when the handset is not in use. The screen displays

1. DIRECTORY.

Press

Dial a number from the directory

or to scroll through the entries stored in the directory alphabetically.

- OR -

Press the dial pad key for the rst letter of the entry you want to copy. If

necessary, scroll When the screen displays the desired entry, press

SELECT. Then press or until SPEED ashes.

or to nd the desired entry.

SPEED EDIT DEL 8005959511

Press SELECT. The screen displays ENTER 1-9. Press a key (1-9) to copy this entry from the directory to the speed dial memory

and assign the memory location. You will hear a conrmation beep. A memory

location number (01 through 09) will be displayed with this entry.

Press /VOL+/ when the handset is not in use. The screen displays DIRECTORY.

Press or to scroll through the entries stored in the directory alphabetically.

- OR -

Press the dial pad key for the rst letter of the desired entry. If necessary, scroll

or to nd the desired entry.

When the screen displays the desired entry, press /FLASH.

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Telephone operation

Speed dial

Your telephone can store up to nine telephone numbers with names (up to 14 characters and 24 digits in each location) in the speed dial memory locations you assign in the handset.

Store a speed dial entry

Press PROG when the handset is not in use and then press or until the

screen displays SPEED DIAL. Press SELECT. The screen displays ENTER 1-9.

Press a key (1 through 9) to assign the speed dial location where this number

will be stored. The screen displays ENTER NAME. Use the dial pad keys to enter the name (see the Character chart on page

17) and then press SELECT or PROG .

Press to move the cursor to the left or to the right.

•

Press CHAN/REMOVE to erase a character.

• The screen displays ENTER NUMBER.

Use the dial pad keys to enter the telephone number, and then press SELECT

or PROG.

Press to move the cursor to the left or to the right.

•

Press CHAN/REMOVE to erase a digit.

•

Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).

• The screen displays DISTINCT RING? and the current setting.

The entries stored

• in the speed dial memor y will be numbered 01 through 09 and share the memory in the director y.

Press OFF at any

• time to exit speed dial mode.

If the location is

• not empty, the new entry will replace the old entry and the old entry will be moved to a director y location.

Telephone operation

Basic operation

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Telephone operation

Press or to choose Y (yes) if you wish to customize this entry, or choose N

(no) for a normal ringer. If you choose Y, a will be displayed with the entry. Press SELECT or PROG to conrm. You will hear a conrmation tone.

Edit a speed dial entry

Press and hold the speed dial location key (1-9) of the desired entry when the

1. handset is not in use.

When the screen displays the entry you want to edit,

2. press SELECT. Then press or until EDIT ashes.

Press SELECT. The screen displays the name and

3. number. The cursor appears at the beginning of the name. Use the dial pad keys to edit the name.

Press to move the cursor to the left or to the right.

•

Press CHAN/REMOVE to erase a character.

• Press SELECT to move on to the phone number. Use the dial pad keys to

4. edit the number.

Press to move the cursor to the left or to the right.

•

Press CHAN/REMOVE to erase a digit.

•

Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).

•

Press SELECT. The screen displays DISTINCT RING? and the current setting.

SPEED EDIT DEL 8005959511

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Telephone operation

Press or to choose Y (yes) if you wish to customize this entry, or choose

N (no) for a normal ringer. If you choose Y, a will be displayed with the directory entry.

Press SELECT to conrm. You will hear a conrmation tone.

Delete a speed dial entry

Press and hold the speed dial location key (1-9) of the

1. desired entry when the handset is not in use.

When the screen displays the desired entr y, press

2. SELECT. Then press or until DEL (delete) ashes.

Press SELECT. The screen displays ERASE NO YES and the number. The

current choice ashes.

Press until YES ashes.

4. Press SELECT. You will hear a conrmation beep.

SPEED EDIT DEL 8005959511

Dial a speed dial number

Press and hold a speed dial location key (1-9) of the desired entry when the

1. handset is not in use.

Press /FLASH to dial the displayed number.

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Telephone operation

Basic operation

Telephone operation

Reassign speed dial locations

Press and hold the speed dial location key (1-9) of the desired entry when the

1. handset is not in use.

When the screen displays the desired entry, press

2. SELECT. Press or until SPEED ashes.

Press SELECT. The screen displays ENTER 1-9.

3. Press a key (1-9) to reassign this entry into another memory location. You will

hear a conrmation beep.

SPEED EDIT DEL 8005959511

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Telephone operation

About caller ID

The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when already on a call. These features require services provided by your local telephone company.

Contact your telephone company if:

you have both caller ID and call waiting, but as separate services (you may need

• combined service),

•

you have only caller ID service, or only call waiting service, or you do not subscribe to any caller ID or call waiting services but wish to try

• these services.

You can use this telephone with regular caller ID service, and you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service. There may be fees for these services, and these services may not be available in all areas.

The caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

Telephone operation

Basic operation

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If you answer

• a call before the information appears on the screen, it will not be stored in the call log.

The time on

• all handsets is automatically set and updated with incoming caller ID information if you subscribe to this service.

Due to regional

• service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their names and/or telephone numbers.

Telephone operation

Call log

Caller’s name

Caller’s tele ph one number

If you subscribe to caller ID service, information about each caller will be displayed

after the rst or second ring.

The call log can store up to 45 entries.

• When the call log is full, the earliest entry will be deleted to make room for new

• incoming call information.

CID EMPTY will be displayed if there is no record in the call log.

•

Each handset has its own independent call log. If you delete one or all call log

• entries from one handset, it will not affect the call log of other handset(s).

www.vtechphones.com

VTECH

800-595-9511

NEW05

6:10

Time of call

08/17

Date of call

New call log indicator and location in the call log

Telephone operation

Review the call log

Press /VOL-/CID to view the call log.

1. Press or to scroll through the entries.

There will be an error tone when you reach the end of the call log list and the screen will display END OF LIST.

Make call log entries ready to dial

Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from or store in the call log.

While reviewing the call log, press # repeatedly to display different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory. See the example on the right.

You may also press 1 repeatedly to add or remove a 1 in front of the telephone number before dialing or saving it in the directory. See the examples on the right.

When the number displayed is in the correct format for dialing, press /FLASH to call the number.

800-595-9511

1-800-595-9511

595-9511

1-595-9511

800-595-9511

1-800-595-9511

595-9511

1-595-9511

If you have

• programmed a home area code (page 10), only the last seven digits of the incoming phone numbers from that area code will be displayed while reviewing the call log. Press

# repeatedly to

display all possible dialing options.

Telephone operation

Basic operation

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Telephone operation

Dial a call log number

Press /VOL-/CID to enter the call log when the telephone is not in use.

Press or to select the desired entry, then press /FLASH.

-OR-

Press /VOL-/CID to enter the call log when the telephone is not in use.

1. Press or to select the desired entry.

2. Press SELECT, then DIAL ashes.

3. Press /FLASH or SELECT.

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Telephone operation

Save a call log entry to the directory

Press /VOL-/CID to enter the call log when the telephone is not in use.

1. Press or to select the desired entry. If you wish to

2. change how the number is saved, press # repeatedly until the desired option displays. See the Make call log entries ready to dial section on page 27.

Press SELECT, then press or until PROGRAM

ashes.

Press SELECT again.

4. Enter or edit the name if necessary. See the Character

5. chart on page 17.

Press to move the cursor to the left or to the right.

•

Press CHAN/REMOVE to erase a character.

•

Press SELECT to move on to the phone number.

Edit the number if necessary.

Press to move the cursor to the left or to the right.

•

Press CHAN/REMOVE to erase a digit.

•

Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).

•

Press SELECT to continue.

Press or to choose Y (yes) if you wish to customize this entry, or choose

7. N (no) for a normal ringer. If you choose Y, a will be displayed with the directory entry.

Press SELECT to conrm. You will hear a conrmation tone.

www.vtechphones.com

800-595-9511

NEW28

5:40PM 12/30

DIAL PROGRAM

800-595-9511

NEW28

5:40PM 12/30

DISTINCT RING? N 8005959511

Telephone operation

Basic operation

Telephone operation

Delete from the call log

Delete an entry:

Press /VOL-/CID to enter the call log when the telephone is not in use.

1. Press or to select the entry to be deleted.

2. Press CHAN/REMOVE. You will hear a conrmation beep.

Delete all entries:

Press and hold CHAN/REMOVE when the telephone is not in use. The screen

1. displays ERASE ALL? N Y. The current choice ashes.

Press until Y (yes) ashes.

2. Press SELECT. You will hear a conrmation beep.

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Telephone operation

Call log display screen messages

Displays: When:

PRIVATE NAME

The caller is blocking the name information.

PRIVATE NUMBER

PRIVATE CALLER

UNKNOWN NAME

UNKNOWN NUMBER

UNKNOWN CALLER

Th e calle r is b locking t h e tel e phone number information.

The caller i s bloc k ing t he name and numb er information.

This caller’s name is unavailable.

This caller’s number is unavailable.

No information is available about this caller.

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Telephone operation

Basic operation

Handset display screen messages

Displays: When:

LOW BATTERY CID EMPTY CONNECTING... DIRECTORY EMPTY MEMORY FULL XX MISSED CALLS NEW VOICEMAIL

**PAGING** PHONE **RINGING** RINGER OFF SCANNING... SYSTEM HS BUSY

The battery needs to be recharged.

There are no call log entries.

The cordless handset is searching for the telephone base.

There are no directory entries.

The directory is full.

There are unreviewed calls in the call log.

There are new voicemail message(s) from the local telephone company.

The cordless handset locator has been activated.

The handset is in use.

There is an incoming call.

The handset ringer is turned off.

The telephone base is searching for another available channel.

Another system handset is in use.

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Battery

After the battery is fully charged for 16 hours, you can expect the following performance:

Operation Operating time

While in use (talking) Five hours

While not in use (standby*) Six days

*Handset is off the telephone base but not in use.

The battery needs charging when:

•

A new battery is installed in the handset. The handset beeps.

•

LOW BATTERY is displayed and the battery indicator on the handset screen is ashing.

•

CAUTION:

To reduce the risk of re or injury to persons, read and follow these instructions:

Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or

• call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

Do not dispose of the battery(ies) in a re. Check with local waste management codes for special disposal instructions.

• Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or

• skin. The electrolyte may be toxic if swallowed.

•

Exercise care in handling batteries in order not to create a short circuit with conductive materials such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns.

•

Charge the battery(ies) provided with or identied for use with this product only in accordance with the instructions and limitations specied in this manual.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.

Appendix

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Important safety instructions

When usi ng your tel ephone equipm ent, basic safet y precautions should a lways be followed to reduce the risk of  re, elec tric sh ock and i njury, includin g the following:

Read and un derst and all instruc tions .

1. Follow all warnings and ins truct ions mar ked on the p roduc t.

2. Unplug t his product from the wall o utlet before cleaning. D o not use li quid or ae rosol c leaner s. Use a damp cloth for cleaning.

3. Do not use t his product near water (for exa mple, near a bathtub, kitchen sink, or swimming pool).

4. Do not place this pr oduct on an unst able ta ble, she lf, stand o r other un stable surfaces.

5. Slots and openings in the back or bot tom of the tel ephone base and han dset are prov ided f or ventilation . To protec t them from overheati ng, th ese op enings

6. must not be blo cked by placin g the pr oduct on a soft sur face s uch as a bed, s ofa or r ug. Thi s product should never be placed ne ar or over a radiator or he at register. This prod uct sho uld not be placed i n any area wh ere prop er ventil ation is n ot provi ded. This product sh ould be o perated only from the t ype of p ower s ource indi cated on t he marking labe l. If you are no t sure of the t ype of p ower supply in your

7. home, consult you r dealer o r local p ower com pany. Do not allow anyth ing to res t on the power cord. D o not inst all this product where t he cord m ay be walked o n.

8. Never push objects of any kind into this product through the slots in the telephon e base or handset because they may touch dange rous voltage points or create

9. a short c ircui t. Never sp ill liquid of any ki nd on the produc t. To reduce th e risk of elect ric sho ck, do not disassemble this produ ct, but take it to a n authorized servic e facility. Opening or re moving parts of the telephon e

10.

base or han dset other than speci ed a ccess doors may expos e you to da ngerous vol tages or ot her r isks. Incor rect reass emblin g can caus e ele ctric shock

when the p roduc t is subs equent ly used. Do not overload wall o utlets and extension co rds.

11. Unplug t his product from the wall o utlet and refer servic ing to an aut horize d serv ice facility under the f ollowi ng cond itions:

12.

When the p ower supply cord or plug is d amaged o r frayed.

If liqui d has been spille d onto the produc t.

If the pro duct ha s been exp osed to rain or water.

If the pro duct do es not operate normally by following the oper ating instructions. Adjust only those c ontro ls that are c overed by th e operat ion instructions.

Improp er adjustment of other controls may resul t in damage and often requires extensive work by an authorized technician to restore the product to normal o perati on. If the pro duct ha s been dropped and the tel ephone base and /or hand set has be en damag ed.

If the pro duct exhibits a d istinct change in per forman ce.

F. Avoid usin g a telephone (other than cor dless) du ring an el ectrical sto rm. Ther e is a remote risk of el ectri c shock from lightning.

13. Do not use t he telep hone to re port a g as leak in the vicinity of the leak .

14. Only put t he hand set of your te lepho ne next to your ear whe n it is in nor mal tal k mode.

15.

The power adapters are inten ded to be correctly orie nted in a ver tica l or oor mount pos ition. T he prongs are not designe d to hold the plug in p lace if it is

16.

plugged into a ceiling or an under-th e-table/cabinet out let.

SAVE THESE INSTRUCTIONS

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Troubleshooting

If you have difculty with your telephone, please try the suggestions below. For Customer Service, visit

our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377.

Problem Suggestion

My telephone does not work at all.

LOW BATTERY is displayed on screen.

Make sure the battery is install ed and c harged correctly (page 3). For optimum daily

• performance, return the handset to the telephone base or charger after use.

Make sure the power adapter is securely plugged into an outlet not controlled by a wall

• switch.

Make sure the telephone line cord is plugged rmly into the telephone base and the wall jack.

•

Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in.

• Allow up to one minute for the handset and telephone base to synchronize.

Charge the battery in the handset for at least 16 hours.

•

Remove and re-insert the battery. If that still does not work, it may be necessary to purchase

• a new battery.

Disconnect the telephone base from the jack and plug in a working telephone. If this telephone

• does not work, the problem is probably in the wiring or the local service. Call the local telephone company.

Place the handset in the telephone base or charger for recharging.

•

Remove and re-install the battery and use it normally until fully depleted, then recharge the

• handset in the telephone base or charger for 16 hours.

If the above measures do not correct the problem, the battery may need to be replaced.

•

Appendix

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Troubleshooting

Problem Suggestion

The battery does not charge in the handset or the handset battery does not accept charge.

The CHARGE light is off.

Make sure the handset is placed in the telephone base or charger correctly. The handset

•

CHARGE light on the handset should be on.

Remove the batter y from the handset and then re-install it in the handset. Put the handset

• back in the telephone base or charger and charge for 16 hours.

If the handset is in the telephone base or charger but the handset CHARGE light is not on,

• see The CHARGE light is off in this section.

It may be necessar y to purchase a new battery. Please see the Battery section of this user’s

• manual (page 33).

The telephone might be malfunctioning. Please see the Warranty section of this user’s manual

• (page 45) for further instruction.

Clean the charging contacts on the handset(s) and telephone base each month using a pencil

• eraser or a dry non-abrasive fabric.

Make sure the power adapter and telephone line cord are plugged in correctly and securely.

•

Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one

• minute for the handset and telephone base to reset.

The telephone might be malfunctioning. Please see the Warranty section of this user’s manual

• (page 45) for further instruction.

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Troubleshooting

Problem Suggestion

There is no dial tone. First, try all the above suggestions.

•

Move the handset closer to the telephone base. It might be out of range.

•

The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

•

Disconnect the telephone base from the telephone jack and connect a different telephone. If

• there is no dial tone on the other telephone either, the problem is in your wiring or local service. Contact your local telephone company.

My hand set displays

CONNECTING...

Move the handset closer to the telephone base. You might have moved out of range.•

Appendix

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Troubleshooting

Problem Suggestion

The telephone does not ring when there is an incoming call.

Make sure the ringer is on (page 9).

•

Make sure the telephone line cord and power adapter are plugged in properly (page 2).

•

The handset may be too far from the telephone base. Move it closer to the telephone base.

•

There may be too many extension telephones on the telephone line to allow all of them to ring

• simultaneously. Try unplugging some of them.

If the other telephones in your home are having the same problem, the problem is in the wiring

• or local service. Contact the local telephone company (charges may apply).

Other electronic products can cause interference to your cordless telephone. Try installing your

• telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

Test a working telephone at the telephone jack. If another telephone has the same problem, the

• problem is in the telephone jack. Contact your local telephone company (charges may apply)

The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

•

Remove and re-insert the battery and place the handset in the telephone base.

•

Wait for the handset to synchronize with the telephone base. Allow up to one minute for this

• to take place.

www.vtechphones.com

Troubleshooting

Problem Suggestion

I cannot dial out. First, try all the above suggestions.

•

Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two

• to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing.

Make sure the telephone is set to the correct dial type (pulse dial or tone dial) for the ser vice

• in your area. See Dial mode on page 10 to set the dial type.

If the other telephones in your home are having the same problem, the problem is in the wiring

• or local service. Contact your local telephone company (charges may apply).

Eliminate any background noise. Noise from a television, radio, or other appliances may

• cause the telephone not to dial out properly. If you cannot eliminate the background noise,

rst try muting the handset before dialing, or dialing from another room in your home with less

background noise.

Appendix

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Troubleshooting

Problem Suggestion

There is noise or interference during a telephone conversation.

My calls cut in and out when I am using the cordless handset.

The handset may be out of range. Move it closer to the telephone base.

•

Appliances or other cordless telephones plugged into the same circuit as the telephone base

• can cause interference. Try moving the appliance or telephone base to another outlet.

Other electronic products can cause interference to your cordless telephone. Try installing your

If your telephone is plugged in with a modem or a surge protector, plug the telephone (or

• modem/surge protector) into a different location. If this doesn’t solve the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector.

The layout of your home or ofce might be limiting the operating range. For better reception,layout of your home or ofce might be limiting the operating range. For better reception,

• try moving the telephone base to a central location within the home that has fewer obstructions between the telephone base and the handset.

Disconnect the telephone base from the telephone jack and plug in a corded telephone. If

• calls are still not clear, the problem is probably in the wiring or local service. Contact the local telephone company (charges may apply).

If the other telephones in your home are having the same problem, the problem is in the wiring

• or local service. Contact the local telephone company (charges may apply).

If you subscribe to high-speed Internet ser vice (Digital Subscriber Line - DSL) through your

•

telephone lines, you must install a DSL lter between the telephone base and the telephone wall jack. The lter will prevent noise and caller ID problems caused by DSL interference.

www.vtechphones.com

Troubleshooting

Problem Suggestion

I hear other calls when using the telephone.

I hear noise in the handset, and none of the keys or buttons work.

My caller ID features are not working properly.

Disconnect the telephone base from the telephone jack. Plug in a different telephone. If

• there are still other calls, the problem is probably in the wiring or local service. Call your local telephone company.

Press CHAN/REMOVE to switch to a clearer channel when on a call.

•

Make sure the telephone line cord is plugged in securely.

•

Remove and re-insert the battery.

•

Caller ID is a subscription service. You must subscribe to this service from your local telephone

• company for this feature to work on your telephone.

The caller may not be calling from an area which supports caller ID.

•

Both you and the caller’s telephone companies must use equipment which are compatible

• with caller ID service.

If you subscribe to high-speed Internet ser vice (Digital Subscriber Line - DSL) through your

•

telephone lines, you must install a DSL lter between the telephone base and the telephone wall jack. The lter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL lters.

Appendix

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Troubleshooting

Problem Suggestion

The system does not receive caller ID, or the system does not display caller ID during call waiting.

Make sure you subscribe to caller ID with call waiting features provided by the local telephone

• company.

The caller may not be calling from an area which supports caller ID.

•

Both you and the caller’s telephone companies must use equipment which are compatible

• with caller ID service.

If you subscribe to high-speed Internet ser vice (Digital Subscriber Line - DSL) through your

•

Caller ID entries do not match t he numbers I need to dial.

Although the call log entries you receive have 10 digits, (the area code plus the seven-digit

• number,) in some areas, you may need to dial only seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial or store from the call log.

While reviewing the call log, press # repeatedly to display these dialing options for local and

• long distance numbers before dialing or saving the telephone number.

www.vtechphones.com

Troubleshooting

Problem Suggestion

My cordless handset beeps and is not performing normally.

Common cure for electronic equipment

Make sure the power cord is securely plugged into the telephone base. Plug the unit into a

• different working electrical outlet not controlled by a wall switch.

Move the handset closer to the telephone base. It may be out of range.

•

Reset the telephone base by unplugging the unit’s electrical power. Wait for 15 seconds

• and plug it back in again. Allow up to one minute for the handset and the telephone base to synchronize.

Other electronic products can cause interference to your cordless telephone. Try installing

• your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

If the unit is not responding normally, try putting the handset in the telephone base. If it does

• not seem to respond, try the following (in the order listed):

Disconnect the power to the telephone base.

•

Disconnect the battery on the handset.

•

Wait a few minutes before connecting the power to the telephone base.

•

Re-install the battery and place the handset in the telephone base or charger.

•

Wait for the handset to synchronize with the telephone base. Allow up to one minute for this

• to take place.

Appendix

www.vtechphones.com

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can

communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or ofce.

When the handset is out of range, the handset will display CONNECTING...

If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press /FLASH. Move closer to the telephone base, then press /FLASH to answer the call. If the handset moves out of range during a telephone conversation, there might be interference. To improve reception, move closer to the telephone base.

Maintenance

Taking car e of your te lepho ne

Your cordless telep hone co ntains s ophis ticate d elect ronic pa rts, so it must be t reated wi th care.

Avoid roug h treatment

Place the handse t down gen tly. Save the or igina l packing materi als to prot ect your telepho ne if you ever n eed to shi p it.

Avoid wate r

Your teleph one ca n be da maged if it gets wet. Do not use th e handset outdoors in the rain, o r handle it with wet hands. Do not instal l the telepho ne bas e near a sink, bat htub or shower.

Elect rical s torms

Electr ical storms can sometimes caus e power sur ges harm ful to ele ctron ic equipment. Fo r your own sa fety, take ca ution when using electrical a pplian ces dur ing stor ms.

Clean ing your te lephone

Your telephon e has a durable plastic casin g that should retain its luster for many years. Cl ean it only with a soft cloth slig htly dam pened with water or a mild soap. Do not use excess water or cleaning solvents of any k ind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then pull the unit out by the unplugged cords.

www.vtechphones.com

About cordless telephones

Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are tran smitte d between the telephone base and

•

the cordle ss handset by radio waves, so there is a possibilit y that the cordless tele phone conversatio ns could be intercep ted by radio receiving equipment within range of t he cord less han dset. Fo r this rea son, you s hould no t think of c ordle ss telephone co nversat ions as b eing as pr ivate as those on corded telephon es.

Elect rical Powe r: The telepho ne base of this cordl ess teleph one must be conne cted to a working elec trical outlet. The electric al outlet shou ld not be controll ed

•

by a wall swit ch. Call s cannot b e made from the cor dless h andset if the telephone b ase is un plugged or switc hed of f, or if the el ectri cal power is interrupted.

Potent ial T V in terf erence: So me cordles s tele phone s operate at frequ encie s that may c ause inter ferenc e to televis ions and VCRs. To minimize o r preve nt

•

such inter feren ce, do not place th e telephone base of the cord less telephone near or on top of a TV or VCR. If interferen ce is experienced, moving the cordless telephone far ther away fr om the TV or VCR will of ten reduce or eliminate the inter ferenc e.

Recha rgea ble batteri es: Thi s produ ct con tains e ither Nickel- cadmium or Ni ckel-metal hyd ride recharg eable b atteries. Exercise c are in handlin g batteries in

•

order not to create a short circu it with cond uctin g material such as rings, bracelets , and keys. The batter y or conduc tor may overheat and cause harm. Observe proper p olarity between the batter y and the batter y charger.

Nickel -cadmium recha rgea ble batteri es: Dispose o f these batter ies in a safe man ner. Do not b urn or punctur e the battery. Like other batter ies of this ty pe,

•

if burne d or punc tured, they could releas e causti c materi al which could c ause injury.

Warranty

What do es this limited warran ty cover?

The manufacturer of this V Tech Prod uct warrants to the holder of a va lid pr oof of purchase (“Consum er” o r “you ”) that the Produc t and a ll acc essor ies pr ovided in t he sales package (“Prod uct ”) are free from defects in m aterial an d wo rkman ship, purs uant to the follo wing terms an d c onditions, when inst alled and used normal ly and in accor dance with the Produ ct ope rating i nstru ction s. This limited warrant y exte nds onl y to the Consum er for Pro ducts purch ased an d used i n the United States of Am erica a nd Canad a.

What wil l VTech do if the Product is not free f rom def ects i n mater ials an d workma nship during th e limite d warra nty pe riod (“ Materially D efec tive Pro duct ”)?

During the limited warranty period, VTech’s author ized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbishe d Product of the same or similar design. We will retain defective parts, modul es, or equipment. Repair or repl acemen t of the Product, at VTech’s opti on, is your exclusive remedy. VTech will return the repaire d or replacement Produc ts to you in working c ondit ion. You should expec t the repair or replaceme nt to take ap proximately 30 days.

How long i s the limited warrant y perio d?

The limite d warranty period for the Prod uct extends for ONE (1) YEAR from the date of purchas e. If VTech repairs or repl aces a Materially Defec tive Produ ct under the terms of this limited warranty, this limited warra nty also applies to the repair ed or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Pr oduct is shipped to you or (b) the time remainin g on the original one-year w arrant y; whic hever is lo nger.

What is not covered by this limited warran ty?

This lim ited warr anty does not cover:

1. Produ ct that has been subjected to m isuse, accident , shipping or oth er physi cal damage, impro per installatio n, abno rmal operation or ha ndling, neglect,

inundation, re, water or other liquid intrus ion; or

Appendix

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Warranty

2. Produ ct that ha s been da maged du e to repair, alteratio n or modi cation by anyone other tha n an authorized ser vice representative of VTech; or

3. Produ ct to the ex tent that the problem experienc ed is cau sed by sig nal condition s, network reliabilit y, or cable or antenna systems; or

4. Produ ct to the ex tent that the problem is caused by us e with non-VTech acc essor ies; or

5. Produ ct whos e warranty/quality sti ckers, produc t serial number plates or el ectro nic serial numbers have been remove d, altere d or rendered illegible; o r

6. Produ ct purcha sed, used , servic ed, or shipped for repair from out side the Unit ed States of America or Canada, or used for commerc ial or institutiona l purpose s (inclu ding but not limited to Products us ed for rental purp oses); or

7. Produ ct retur ned wit hout a vali d proof of purcha se (see item 2 b elow); or

8. Charg es for ins tallation or set up, adjustment of cu stomer c ontrol s, and installat ion or repair of syst ems outs ide the u nit.

How do you get warranty se rvic e?

To obtain warranty ser vice in the United States of America , please call 1 (800) 595- 9511. In Canada , please call 1 (800) 267-7377. NOTE: Before calling for service, please r eview the user’s manual - a che ck of the Pr oduct’s contr ols and features may save you a ser vice c all.

Except as prov ided by appli cable law, you assume the risk of loss or damage during trans it and transp ortation and are responsibl e for deliver y or handling cha rges incurr ed in the transpor t of the Product(s) to the ser vice loc ation. VTech will return repaired or replace d Product under this limited warrant y. Trans port ation, deli very or handl ing charges are p repaid . VTech ass umes no r isk for d amage or loss of t he Produ ct in transit. I f the Product failure is n ot covere d by this limited warrant y, or proof of pur chase does not meet th e terms of thi s limited warrant y, VTech will notif y you and will re quest th at you author ize the cos t of repair prior to any further repair ac tivit y. You must pay for th e cost of re pair and r eturn shipping costs fo r the repair of Products th at are not covered by this limite d warranty.

What must you return with t he Prod uct to get warra nty se rvic e?

Return the entire o riginal packag e and con tents in cludi ng the Pro duct to t he VTech ser vice locati on along with a des cript ion of the m alfun ction or difculty ; and

2. Inclu de “val id proof of purch ase” (sales recei pt) ident ifyi ng the Pro duct purchased (Produ ct model) and the date of pur chase or receip t; and

3. Provid e your name, complete and correct mailing ad dress, and telephone number.

Other Limita tions

This warrant y is the c omplete and exclusive agr eement between you and VTech. I t supersede s all other writ ten or oral commu nicati ons r elated to this Product. VTech prov ides no other war rantie s for thi s Product. The warrant y exclu sively d escri bes all of VTech’s res ponsi biliti es regarding the Produ ct. Th ere are no other

express w arranties. No on e is autho rized to ma ke modi cations to this limited warrant y and you should not rely on any su ch modicati on. State/ Provinc ial Law Rights: Th is warranty gives you specic legal rights, and yo u may also have other ri ghts, wh ich var y from st ate to state o r provin ce to province. Limitations: Impl ied warranties, incl uding tho se of tness for a particular purp ose and merch antability (an unwritten warranty that the Product is t for ordinar y use)

are lim ited to one year from the date of purc hase. Some states/provin ces d o not allow limitations on how long an imp lied warrant y las ts, so the above limitation may not apply to you. In no event shall VTech be liable for any i ndirect, s pecia l, in cidental, consequential, or simi lar d amages (inc luding, but not limited to lost

prots o r revenue, inability to use t he Produ ct or other associated equipment, the cost of substitute e quipm ent, and c laims by t hird par ties) res ulting f rom the use

of this Produ ct. S ome st ates/p rovinc es do not al low the exclusion or limit ation of inc ident al or consequential dam ages, s o the above l imitat ion or exclus ion may not appl y to you.

Please retain your original sales receipt as proof of purchase.

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FCC, ACTA and IC regulations

FCC Part 15

This equi pment has been tested and found to comply wit h the requirements for a Clas s B digital dev ice under Part 15 of the Federal Comm unicat ions Commissio n (FCC) rules. These requirements are intended to provid e reasonab le protection against harmful interference in a resid ential installation. This equip ment generates, uses and can rad iate radio fre quenc y energy and, if not installe d and used in accor dance with the instr uctio ns, may cause harmful inter ference to radio commun ications. However, ther e is no guara ntee th at interferen ce will not occur in a partic ular install ation. If this equipment does c ause harmful inter ferenc e to radio or television r eception, which can be determined by turn ing the equipmen t of f and on, th e user is en couraged t o tr y to correct t he in terference by one or by turning the eq uipment of f an d on, the us er is encoura ged to try to cor rect the interfere nce by one orby tur ning the equipment off and o n, the us er is encouraged to t ry to co rrect the interf erence by one or more of the following measures:

Reorie nt or relo cate the r eceiv ing antenna.

• Increa se the separatio n between the equ ipment and rece iver.

• Connect the equipment into an out let on a circuit di ffere nt from th at to whic h the rec eiver is c onnec ted.

• Consul t the dealer or an experienc ed radi o/T V techn ician for help.

•

Change s or modicat ions to this equipmen t not expressly appr oved by the party responsibl e for co mpliance could void the user’s authority to operate the

equipm ent. This device complies wit h Part 15 of the FCC ru les. O perati on is s ubjec t to th e following t wo co nditions: (1) this device may not cause harmful inter feren ce, and

(2) this devic e must accept any inter ference recei ved, including in terfer ence that may cause und esired operation. Privacy of communicatio ns may not be ensured when usi ng this te lephone.

To ensure safety of user s, the FCC has establishe d criteri a for the amount of radio frequen cy energy that can be safely absorbed by a user or bystander accordin g to the intended u sage of t he prod uct. T his pro duct has been tested and found to compl y with the FCC criteria. The han dset may b e safely held against th e ear of the user. The tel ephon e base shal l be installed and us ed such th at parts of the user’s body other than the han ds are maintained at a distanc e of approxi mately 20 cm (8 inches) or more. If yo u choos e to use a clipping d evice, p lease make sure to on ly use the suppli ed VTech belt clip.

This Cla ss B digi tal apparatus co mplie s with Can adian ICES-0 03.

FCC Part 68 and ACTA

This equipment compl ies wit h Part 68 of the FCC rules and with technical req uirements adopted by the Admini strati ve Counc il for Termin al Atta chments (ACTA).

The la bel o n the back or bot tom of this equi pment contains, a mong other things, a produc t ide ntier in the for mat US:A AAEQ ##TX XXX . This iden tier must be

provided to your lo cal telephone c ompany upon req uest. The plug and jack used to conn ect this equi pment to premises wiring and the telephone network must comply with appli cable Part 68 rules and tech nical

requirements adopted by ACTA. A compliant tele phone cor d and modular plug is provi ded with this product. It is design ed to be connected to a com patibl e modular jack that i s also com pliant . An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The R inger Equivalence Number (REN) is used to de termine how many devic es you may conne ct to your telep hone line and s till have them ring when yo u are

called. The REN for this produc t is enc oded as the 6th and 7th characters foll owing the US: in the produ ct identier (e.g., i f ## is 03 , the REN i s 0.3). In most, but not all are as, the su m of all RENs s hould be ve (5.0) or les s. For more information, pl ease co ntact yo ur loca l teleph one com pany.

This e quipment may not be used with Party Lines. If you have s pecia lly wired al arm di aling equipment connected to your telephon e line, ensur e the conne ction of this equi pment does not di sable your alarm e quipme nt. If you have ques tions about what w ill disable alarm equipment, consult your telephone company or a

quali ed inst aller.

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Appendix

FCC, ACTA and IC regulations

If this equipm ent is malfunc tioni ng, it must be unplugg ed from the modul ar jack until the problem has been corre cted. Repa irs to this telephone equipm ent can only be made by the manufacturer o r its auth orized agents. Fo r repair proced ures, fol low the in struc tions o utline d under t he Limited Warrant y.

If this equipment is c ausing harm to the telephone net work, the teleph one comp any may temporarily discont inue your telephon e servi ce. The telephone c ompany

is req uired to not ify you before in terrup ting s ervi ce. If advan ce notice is not practical, you w ill be notied as soon as p ossib le. You wi ll be given the oppor tunit y to co rrect the prob lem and t he te lephone company is required to inform you of your right to le a complaint with the FCC. Your telep hone company may make

change s in its facilit ies, equ ipment, operation, or procedures th at could affec t the proper fun ction ing of th is prod uct. The telep hone company is requir ed to noti fy you if suc h changes are plan ned.

If this pr oduct i s equip ped with a corde d or cordless han dset, it is hearing aid compatible.

If this product has me mory dialing lo cations, you may choose to store em ergency teleph one numbers (e.g., polic e, re, medical) in these locations. If you do store

or test eme rgenc y number s, please:

Remain on the line a nd brie y explai n the reas on for the call before hanging up.

Perfor m such ac tivities in off-peak h ours, su ch as ear ly morning or late eve ning.

Indust ry Cana da Operation is subje ct to the following two co nditions: (1) this device may not cau se harmful interference, and (2) this device mus t accept any interference, inc luding

interference that may cau se unde sired op eratio n.

The term ‘ ’IC: ‘’ before the certicatio n/regi strati on number only signies t hat the In dustr y Canada techni cal spe cic ations were met.

The Rin ger Equi valenc e Numb er (REN) for this terminal equi pment i s 0.1. The REN is a n indi cation of the maximum numb er of devices allowed to be co nnected to a telephone inter face. T he term inatio n on an inter face may consi st of a ny combinatio n of devices subjec t only to the requir ement that the sum of the REN s of

all the devices d oes not exc eed ve. This pro duct me ets the applicable Ind ustr y Canada te chnic al specications.

The RBRC® seal

The RBRC® seal on the nickel- cadmium batter y indicates that VTech Communications, Inc. is voluntarily participatin g in an industry program to colle ct and re cycle these bat teries at the end of t heir use ful lives, when taken out of servic e within the United States and Canad a.

The RBRC® progra m provid es a conve nient al ternati ve to plac ing use d nickel -cad mium bat teries into the trash or mu nicipal waste, which may be ille gal in your area.

VTech’s part icipation in RBRC® makes it easy for you to drop off th e spent ba tter y at local r etaile rs participating in th e RBRC® program or at aut horize d VTech pro duct ser vice cente rs. Please call 1-800-8 -BATTE RYTM for information on Ni- Cd b atter y re cycling an d disposal bans/restric tions in your area . VTech’s involveme nt in this progra m is part of its commit ment to protec ting our envir onment and co nser ving natural resourc es.

RBRC® is a regi stere d trad emark o f Rechargea ble Bat ter y Recycl ing Corporation.

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Technical specications

Frequency control Crystal controlled PLL synthesizer

Transmit frequency Handset: 5857.20-5865.90 MHz

Telephone base: 912.75-917.10MHz

Channels 30

Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according

to environmental conditions at the time of use.

Size Handset: 7.32in X 2.01in X 1.57in (186.0mm X 51.0mm X 40.0mm)

Telephone base: 4.33in X 5.34in X 3.78in (110.0mm X 135.6mm X 96.0mm) Charger: 3.19in X 3.62in X 1.97in (81.0mm X 92.0mm X 50.0mm)

Weight Handset: 5.14oz (145.6g) (including battery)

Telephone base: 5.26oz (149g) Charger: 2.37oz (67.2g)

Power requirements Handset: 3.6V 400mAh Ni-Cd battery

Telephone base: 7.5V AC @ 200mA Charger: 7.5V AC @150mA

Memory Handset directory: 20 memory locations (9 speed dial inclusive);

up to 24 digits and 14 characters Handset call log: 45 memory locations; up to 11 digits and 15 characters

Appendix

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Index

About caller ID 25 About cordless telephones 45 Answer calls 12

Dial a speed dial number 23 Dial mode 10 Director y 16

DSL lter 2

Battery 3, 33

Call log 26 Call log display screen messages 31 Call waiting 13 Channel 12 Character chart 17 Charging 3 Clear voicemail 11 Copy a directory entry into speed dial 20

Date and time 8 Delete a directory entry 19 Delete a speed dial entry 23 Delete from the call log 30 Dial a call log number 28 Dial a number from the directory 20

Edit a directory entr y 18 Edit a speed dial entry 22 End calls 12

FCC, ACTA and IC regulations 47 Find handset 14

Handset display screen messages 32 Home area code 10

Installation 2

Language 11

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Index

Maintenance 44 Make call log entries ready to dial 27 Make calls 12 Mounting bracket installation 4

Technical specications 49 Temporary tone dialing 13 Transfer an external call 15 Troubleshooting 35

Operating range 44

Parts checklist 1

RBRC® seal 48 Reassign speed dial locations 24 Redial 14 Review the call log 27 Review the directory 17 Ringer 9 Ringer volume 9

Save a call log entry to the directory 29 Speed dial 21 Store a directory entry 16 Store a speed dial entry 21

Volume 12

Warranty 45

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Appendix

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon

Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C.

Printed in China.

91-002139-020-100

Models: CS5111-2 CS5111-3

User’s manual

w w w . v t e c h p h o n e s . c o m

VTech CS5111-2, CS5111-3 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual