VTech CS5111-2, CS5111-3 User Manual

T

Compatible with

Hearing Aid T-Coil

TIA-1083

Congratulations

on purchasing your new VTech product.

Before using this telephone, please read the

Important safety instructions

on page 34 of this manual.

This manual has all the feature operations and troubleshooting necessary to install and operate

your new VTech telephone. Please review this manual thoroughly to ensure proper installation

and operation of this innovative and feature rich VTech product. For support, shopping, and

everything new at VTech, visit our website at www.vtechphones.com.

In Canada, please visit www.vtechcanada.com.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages
the use of products that save energy and help protect our environment. We are
proud to mark this product with the ENERGY STAR® label indicating it meets the
latest energy efficiency guidelines.

Telephones identified with this logo have reduced noise and interference when
used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083
Compliant Logo is a trademark of the Telecommunications Industry Association.
Used under license.

i

Table of contents

Getting started . . . . . . . . . . . . . . .1

Parts checklist . . . . . . . . . . . . . . . . 1

Telephone base and charger installation . . . 2

Battery installation and charging . . . . . . . 3

Mounting bracket installation . . . . . . . . . 4

Handset layout . . . . . . . . . . . . . . . . 6

Telephone base layout . . . . . . . . . . . .7

Telephone settings . . . . . . . . . . . . . 8

Date and time . . . . . . . . . . . . . . . . . 8

Ringer. . . . . . . . . . . . . . . . . . . . . 9

Ringer volume . . . . . . . . . . . . . . . . 9

Dial mode . . . . . . . . . . . . . . . . . . 10

Home area code . . . . . . . . . . . . . . 10

Language . . . . . . . . . . . . . . . . . . 11

Clear voicemail . . . . . . . . . . . . . . . 11

Telephone operation . . . . . . . . . . . 12

Make calls . . . . . . . . . . . . . . . . . 12

Answer calls . . . . . . . . . . . . . . . . 12

End calls . . . . . . . . . . . . . . . . . . 12

Volume . . . . . . . . . . . . . . . . . . . 12

Channel . . . . . . . . . . . . . . . . . . . 12

Call waiting . . . . . . . . . . . . . . . . . 13

Temporary tone dialing . . . . . . . . . . . 13

Redial . . . . . . . . . . . . . . . . . . . . 14

Find handset . . . . . . . . . . . . . . . . 14

Transfer an external call . . . . . . . . . . 15

Directory . . . . . . . . . . . . . . . . . . 16

Store a directory entry . . . . . . . . . . . 16

Character chart . . . . . . . . . . . . . . . 17

Review the directory . . . . . . . . . . . . 17

Edit a directory entry . . . . . . . . . . . . 18

Delete a directory entry . . . . . . . . . . . 19

Copy a directory entry into speed dial . . . 20

Dial a number from the directory . . . . . . 20

Speed dial . . . . . . . . . . . . . . . . . 21

Store a speed dial entry . . . . . . . . . . 21

Edit a speed dial entry . . . . . . . . . . . 22

Delete a speed dial entry . . . . . . . . . . 23

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ii

Table of contents

Dial a speed dial number . . . . . . . . . . 23

Reassign speed dial locations . . . . . . . 24

About caller ID . . . . . . . . . . . . . . . 25

Call log . . . . . . . . . . . . . . . . . . . 26

Review the call log . . . . . . . . . . . . . 27

Make call log entries ready to dial . . . . . 27

Dial a call log number. . . . . . . . . . . . 28

Save a call log entry to the directory . . . . 29

Delete from the call log . . . . . . . . . . . 30

Call log display screen messages . . . . . 31

Appendix . . . . . . . . . . . . . . . . . . 32

Handset display screen messages . . . . . 32

Battery . . . . . . . . . . . . . . . . . . . 33

Important safety instructions . . . . . . . . 34

Troubleshooting . . . . . . . . . . . . . . . 35

Operating range . . . . . . . . . . . . . . 44

Maintenance . . . . . . . . . . . . . . . . 44

About cordless telephones . . . . . . . . . 45

Warranty . . . . . . . . . . . . . . . . . . 45

FCC, ACTA and IC regulations . . . . . . . 47

The RBRC® seal . . . . . . . . . . . . . . 48

Technical specications . . . . . . . . . . 49

Index . . . . . . . . . . . . . . . . . . . . 50

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iii

Getting started

Parts checklist

Your telephone contains the following items. Save your sales receipt and original
packaging in case your telephone needs warranty service.

To purchase

•
replacement
batteries or power
adapters, visit our
website at www.
vtechphones.
com or call
1 [phone].
In Canada, go to
www.vtechcanada.
com or call 1 (800)
267-7377.

Getting started

Basic operation

1. Handsets
(2 for CS5111-2,

3 for CS5111-3)

5. Battery compartment
covers
(2 for CS5111-2,

3 for CS5111-3)

2. Telephone line cord

6. Batteries
(2 for CS5111-2,

3 for CS5111-3)

3. Telephone base
power adapter

7. Telephone base with
mounting bracket

4. Chargers and charger adapters
(1 for CS5111-2,

2 for CS5111-3)

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8. User’s manual

1

Use only the

•
power adapters
supplied with this
product. To order
a replacement,
visit our website at
www.vtechphones.
com or call
1 [phone].
In Canada, go to
www.vtechcanada.
com or call 1 (800)
267-7377.

The power

•
adapters are
intended to be
correctly oriented
in a vertical

or oor mount

position. The
prongs are not
designed to hold
the plug in place
if it is plugged into
a ceiling or an
under-the-table/
cabinet outlet.

Getting started

Telephone base and charger installation

Install the telephone base and charger as shown below. Make sure that the
electrical outlet is not controlled by a wall switch. If you subscribe to high-speed
Internet service (Digital Subscriber Line - DSL) through your telephone lines,

you must install a DSL lter between the telephone base and the telephone
wall jack. The lter will prevent noise and caller ID problems caused by DSL

interference. Please contact your DSL service provider for more information

about DSL lters.

Telephone
wall jack

DSL lter (not included)

required if you have
DSL high-speed
Internet service

Telephone line cord

Telephone base

Telephone base
power adapter

Electrical outlet
(not controlled by
a wall switch)

Charger
adapter

Charger

2

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Getting started

Battery installation and charging

Install the battery as shown below. The battery may have enough charge for
short calls. For best performance, charge the battery for at least 16 hours before
use. When the battery power is low, LOW BATTERY will be displayed and will

ash on the handset screen. When fully charged, the handset battery provides
approximately ve hours of talk time or six days of standby time.

Insert the plug of the battery as indicated. Make sure it is plugged securely

1.
and matches the color-coded label inside the battery compartment.

Place the battery with the label THIS SIDE UP facing up and the wires inside

2.
the battery compartment.

Align the battery compartment cover at against the battery compartment,

3.
then slide it upwards until it clicks into place.

Charge the handset by placing it in the telephone base or charger. The handset

4.
charge light will be on when charging.

If the handset will

•
not be used for
a long period of
time, remove the
battery to prevent
possible leakage.

To purchase a

•
replacement
battery, visit our
website at www.
vtechphones.
com or call
1 [phone].
In Canada, go to
www.vtechcanada.
com or call 1 (800)
267-7377.

Getting started

Basic operation

1

2

3

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4

3

Getting started

AC 7.5V

Mounting bracket installation

Your telephone base comes with the mounting
bracket installed, ready for desktop use. You may
also mount your telephone onto a standard telephone
wall plate.

Wall mounting bracket installation:

To prepare the telephone base for wall mounting,
you will need to remove the bracket if it is currently
attached for desktop use. Press on the tabs located
on the legs of the bracket to loosen, then lift the
bracket up and away from the telephone base.

First, insert the lower portion tabs of the mounting

1.
bracket into the lower grooves in the telephone
base, then snap the upper portion tabs of the
mounting bracket into place.

Mount the telephone base on the wall by positioning

2.

it so the mounting studs will t into the holes on the

telephone base and mounting bracket. Slide the
telephone base down on the mounting studs until
it locks into place.

To remove the bracket, press both upper portion

3.

tabs rmly inward and pull the bracket downward

4

until it releases from the grooves.

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Mounting bracket in wall
mount orientation

upper portion tabs

Mounting bracket

lower
portion
tabs

lower groove

upper grooves

Getting started

AC 7.5V

Mounting bracket installation (continued)

Desktop/tabletop bracket installation:

Your telephone comes ready for table or desktop use. If you have repositioned
the bracket for wall mounting and now want to return to desktop use, follow these
steps:

Insert the lower portion tabs of the mounting bracket into the upper grooves

1.
of the telephone base.

Snap the upper portion tabs of the bracket into place.

2.

To remove the bracket, press both upper portion tabs rmly inward and pull

3.
the bracket upward until it is released from the grooves.

Getting started

Basic operation

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5

Getting started

Handset layout

CHARGE light

• On when the handset is cha rging in the
telephone base or charger.

/VOL-/CID

• When the phone is not in use, press to review

the call log.

• Press and hold to adjust the ringer volume when

in idle mode.

• During a call, press to decrease the listening

volume. A double beep will sound at the lowest
setting.

• Press to scroll down while in programming

mode or reviewing the redial list.

/FLASH

• Press to make or answer a call.

• During a call, press to receive an incoming
call when you receive a call waiting alert.

TONE

*

• Press to switch to tone dialing temporarily
when using the pulse service (page 13).

CHAN/REMOVE

• Switch to a clearer channel while on a call.

• Press and hold to delete all records in the
call log when the phone is not in use.
When reviewing the call log or redial list,

•

press to delete the desired record.

PROG

• Press to enter programming mode while
the phone is not in use.

6

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/VOL+/

• Press to display the directory when the phone
is not in use.

• Press and hold to adjust the ringer volume
when the telephone is not in use.

• During a call, press to increase the listening
volume. A double beep will sound when the
highest setting is reached.
Press to scroll up while in programming mode

•
or reviewing the redial list.

SELECT/X-FER

• Press to store a programming option or a
directory entry.

• During a call, press to transfer a call to
another handset.

OFF

• During a call, press to hang up.

• While the handset is ringing, press to silence
the ringer.

• Press and hold for two seconds when the
telephone is not in use to erase the MISSED
CALLS display.

• During programming, press to exit without
making changes.

#

• Press repeatedly to display other dialing options
when reviewing the call log (page 27).

•

Press to use the CLR VOICEMAIL feature

from the main menu.

REDIAL/PAUSE

• Press repeatedly to review the redial list .

• While dialing or entering numbers into the
directory, press to insert a dialing pause.

Getting started

Telephone base layout

IN USE light

Flashes when there is an incoming call.

•

On when the handset is in use.

•

VOICEMAIL light

Flashes when you have new voicem ai l fro m your

•
telephone company.

FIND HANDSET

Press to page all handsets.•

Getting started

Basic operation

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7

In the event of a

•
power failure, the
time may need to
be reset.

Telephone settings

Date and time

If you subscribe to caller ID service, the date and time will be set automatically
with the next incoming call. If you do not have caller ID service, you can set the
date and time manually and individually for each system handset.

Press PROG when the handset is in idle mode.

1.
Press or until DATE/TIME is displayed. Press SELECT.

2.

When the month is ashing, press or until the screen displays the correct

3.
month and then press SELECT.

When the date is ashing, press or until the screen displays the correct

4.
date and then press SELECT.

When the hour is ashing, press or until the screen displays the correct

5.
hour and then press SELECT.

When the minute is ashing, press or until the screen displays the correct

6.
minute and then press SELECT.

When AM or PM is ashing, press or to choose between AM or PM and

7.
then press SELECT. You will hear a conrmation tone.

8

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Telephone settings

Ringer

You can select from different ringers.

Press PROG when the handset is not in use.

1.

Press or until the screen displays RINGER: and the current setting.

2.

Press SELECT. The current setting ashes, and you will hear a sample of the ringer.

3.

Press or to select RINGER: 1, 2, 3, or 4. You will hear a sample of each

4.
ring tone.

Press SELECT to conrm your selection. You will hear a conrmation tone.

5.

Ringer volume

You can change the ringer volume to a comfortable level or turn the ringer off.

Press PROG when the handset is not in use. Press or until the screen

1.
displays RINGER VOL: and the current setting.

Press SELECT. The current setting ashes, and you will hear a sample of the

2.
ringer volume.

Press or to select ringer volume from OFF, LOW or HI. You will hear a

3.
sample of the selected volume level.

Press SELECT to conrm your selection. You will hear a conrmation tone.

4.

-OR-

Press and hold or

1.

when the handset is not in use. The current setting ashes and you will hear a sample

of the ringer volume.
Press or to select ringer volume from OFF, LOW or HI. You will hear a

2.
sample of the selected volume level.

Press SELECT to conrm your selection. You will hear a conrmation tone.

3.

until the screen displays RINGER VOL: and the current setting

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If the ringer

•
volume is set to

OFF,
RINGER OFF

and will be
displayed.

Even if the ringer

•
volume is set to
OFF, the handsets
will still ring when
you press

FIND HANDSET.

Telephone settings

Basic operation

9

If, in the future,

•
your phone
service provider
requires you to
dial the area code
when making a
local call, or you
want to cancel the
home area code
you have already
programmed,
reprogram your
home area code
to 000.

Press

•
CHAN/REMOVE
when in the home
area code menu
to delete the
stored home area
code. ___ will be
displayed.

Telephone settings

Dial mode

If you have touch tone service, the telephone is ready for use as soon as the

battery is charged. If you have pulse (rotary) service, you will need to change
the dial mode.

Press PROG when the handset is not in use.

1.

Press or until the screen displays DIAL MODE: and the current setting.

2.

Press SELECT. The current setting ashes.

3.

Press or to select TONE or PULSE.

4.

Press SELECT to conrm your selection. You will hear a conrmation tone.

5.

Home area code

If you dial your local calls using only seven digits (area code not required), you can
program your home area code, following the steps below. By programming your
home area code, when you receive a call within your local area, the telephone
number will automatically be stored without the area code in the call log.

Press PROG when the handset is not in use.

1.

Press or until the screen displays HOME AREA CODE.

2.

Press SELECT. The stored area code is displayed with the first digit

3.

ashing.

Use the dial key pad to enter the desired home area code.

4.

Press SELECT to conrm. You will hear a conrmation tone.

5.

10

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Telephone settings

Language

Press PROG when the handset is not in use.

1.

Press or until LANGUAGE is displayed.

2.

Press SELECT. The current setting ashes.

3.

Press or until the screen displays the desired language (ENGLISH,

4.

ESPANOL or FRANCAIS).
Press SELECT to conrm your selection. You will hear a conrmation tone.

5.

Clear voicemail

If you subscribe to voicemail services provided by your telephone company,
NEW VOICEMAIL and will be displayed on the handset and the VOICEMAIL

light on the telephone base will ash when you have a new voicemail message.

To turn this indicator off:

Press PROG when the handset is not in use.

1.

Press or until the screen displays CLR VOICEMAIL.

2.

Press SELECT. The screen displays CLEAR? and the current setting ashes.

3.

Press or to select YES.

4.

Press SELECT to conrm your selection. You will hear a conrmation tone.

5.

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The clear

•
voicemail feature
only turns off the
display

NEW VOICEMAIL

and on the
handset and the

VOICEMAIL

light on the
telephone base.
It does not delete
your voicemail
message(s).

Telephone settings

Basic operation

11

The call timer

•
will be activated
during a call to
show call duration.

The handset will

•
beep if it is moved
out of range while
on a call.

Telephone operation

Make calls

Press /FLASH and then use the dial pad keys to dial a number.

•

-OR-

Enter the phone number rst. You can press to backspace and press

1.

CHAN/REMOVE to erase digits.
Press /FLASH to dial.

2.

Answer calls

Press any dial pad keys (except /VOL-/CID, /VOL+/ and OFF) to answer

•
an incoming call.

End calls

Press OFF or put the handset back to the telephone base or charger to end

•
a call.

Volume

Press /VOL-/CID or /VOL+/ to adjust the listening volume during

•
a conversation.

Channel

Press CHAN/REMOVE to switch to a clearer channel while on a call.

•

12

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Telephone operation

Call waiting

If you subscribe to call waiting service and you are on a call when a new call
comes in, you will hear a beep. The caller ID information will be displayed if
you subscribe to combined caller ID with call waiting service from your local
telephone company.

Press /FLASH on the handset to put the current call on hold and answer

•
the incoming call.

Press /FLASH at anytime to alternate between calls.

•

Temporary tone dialing

If you have pulse (rotary) service, you can change from pulse to touch tone dialing
during a call by pressing TONE*. This is useful if you need to send touch tone
signals to access telephone banking or long distance services.

Once you have initiated your call by dialing the phone number in pulse (rotary), press

TONE*. Now, all subsequent key presses will be sent as touch tone signals.

After you hang up, the phone will return to pulse (rotary) dialing for the next call.

Telephone operation

Basic operation

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13

Telephone operation

Redial

The telephone stores the ve most recently dialed telephone numbers on the

•
redial list. When the list is full, the oldest entry is deleted to make room for the
new entry.

Press REDIAL/PAUSE, then press

•
review the redial list. Press CHAN/REMOVE to delete the displayed number.

Press /FLASH, then press REDIAL/PAUSE to dial the last telephone

•
number dialed.

-OR-

Press REDIAL/PAUSE, then press
the desired entry displays, then press /FLASH to dial the number.

Find handset

Press FIND HANDSET on the telephone base to locate the handsets when

•
the telephone is not in use and there is no handset in the telephone base. All
handsets will ring and **PAGING** will be displayed on all handset screens.

Press FIND HANDSET again or put the handset back in the telephone base

•
to stop the paging tone of all handsets.

-OR-

Press OFF on the selected handset or put it back in the
charger to stop the paging tone of that particular handset.

, or REDIAL/PAUSE

, or REDIAL/PAUSE

repeatedly to

repeatedly until

14

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