VTech CS2111-11, CS2112 User Manual

Models: CS2111 CS2112 CS2111-11
User’s manual
w w w . v t e c h p h o n e s . c o m
Congratulations
on purchasing your new VTech product.
Important safety instructions
on page 34 of this manual.
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.
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Table of contents

Getting started . . . . . . . . . . . . . . . . . 1
Parts checklist . . . . . . . . . . . . . . . . . . 1
Telephone base installation. . . . . . . . . . . . 2
Battery installation and charging . . . . . . . . . 3
Wall mounting. . . . . . . . . . . . . . . . . . . 4
Handset layout . . . . . . . . . . . . . . . . . . 5
Telephone base layout . . . . . . . . . . . . . . 6
Telephone settings . . . . . . . . . . . . . . . 7
Date and time . . . . . . . . . . . . . . . . . . . 7
Ringer. . . . . . . . . . . . . . . . . . . . . . . 8
Ringer volume . . . . . . . . . . . . . . . . . . 8
Dial mode . . . . . . . . . . . . . . . . . . . . . 9
Home area code . . . . . . . . . . . . . . . . . 9
Language . . . . . . . . . . . . . . . . . . . . . 10
Clear voicemail . . . . . . . . . . . . . . . . . . 11
Telephone operation . . . . . . . . . . . . . . 12
Make calls . . . . . . . . . . . . . . . . . . . . 12
Answer calls . . . . . . . . . . . . . . . . . . . 12
End calls . . . . . . . . . . . . . . . . . . . . . 12
Volume . . . . . . . . . . . . . . . . . . . . . . 12
Channel . . . . . . . . . . . . . . . . . . . . . . 12
Call waiting . . . . . . . . . . . . . . . . . . . . 13
Temporary tone dialing . . . . . . . . . . . . . . 13
Redial . . . . . . . . . . . . . . . . . . . . . . . 14
Find handset . . . . . . . . . . . . . . . . . . . 14
Directory . . . . . . . . . . . . . . . . . . . . . 15
Store a directory entry . . . . . . . . . . . . . . 15
Character chart . . . . . . . . . . . . . . . . . . 16
Review the directory . . . . . . . . . . . . . . . 17
Edit a directory entry . . . . . . . . . . . . . . . 18
Delete a directory entry . . . . . . . . . . . . . . 19
Copy a directory entry into speed dial . . . . . . 20
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Table of contents
Dial a number from the directory . . . . . . . . . 20
Speed dial . . . . . . . . . . . . . . . . . . . . 21
Store a speed dial entry . . . . . . . . . . . . . 21
Edit a speed dial entry . . . . . . . . . . . . . . 22
Delete a speed dial entry . . . . . . . . . . . . . 23
Dial a speed dial number . . . . . . . . . . . . . 23
Reassign speed dial locations . . . . . . . . . . 24
About caller ID . . . . . . . . . . . . . . . . . . 25
Call log . . . . . . . . . . . . . . . . . . . . . . 26
Review the call log . . . . . . . . . . . . . . . . 27
Make a call log entry ready to dial . . . . . . . . 27
Dial a call log number. . . . . . . . . . . . . . . 28
Save a call log entry to the directory . . . . . . . 29
Delete from the call log . . . . . . . . . . . . . . 30
Call log display screen messages . . . . . . . . 31
Appendix . . . . . . . . . . . . . . . . . . . . . 32
Handset display screen messages . . . . . . . . 32
Battery . . . . . . . . . . . . . . . . . . . . . . 33
Important safety instructions . . . . . . . . . . . 34
Troubleshooting. . . . . . . . . . . . . . . . . . 35
Operating range . . . . . . . . . . . . . . . . . 44
Maintenance . . . . . . . . . . . . . . . . . . . 44
About cordless telephones . . . . . . . . . . . . 45
Warranty . . . . . . . . . . . . . . . . . . . . . 45
FCC, ACTA and IC regulations . . . . . . . . . . 47
The RBRC® seal . . . . . . . . . . . . . . . . . 48
Technical specications . . . . . . . . . . . . . 49
Index . . . . . . . . . . . . . . . . . . . . . . . 50
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Getting started

F
I
N
D
H
A
N
D
S
E
T

Parts checklist

Your telephone contains the following items. Save your sales receipt and original packaging in case your telephone needs warranty service.
3. Telephone base power adapter
7. User’s manual
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4. Battery compartment cover
1. Handset
5. Battery
2. Telephone line cord
6. Telephone base
To purchase
• a replacement battery or power adapter, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.
Getting started
1
Getting started
Use only the power
• adapter supplied with this product. To order a replacement, visit our website at www. vtechphones.com or call 1 (800) 595-
9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.
The power adapter
• is intended to be correctly oriented
in a vertical or oor
mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the­table/cabinet outlet.
2

Telephone base installation

Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. Also, if you receive high speed internet through your telephone line (commonly referred to as DSL), you may need to install a DSL
lter to the telephone line between the
telephone base and the telephone wall jack. Contact your DSL service provider
for more information about DSL lters.
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Telephone wall jack
DSL lter (not
included) for DSL users
Telephone line cord
Telephone base power adapter
Electrical outlet (not controlled by a wall switch)
Telephone base
Getting started
O
F
F
PRO
G
REDIAL
CHAN
DELETE
PAUSE
DEF
JKL
PQRS
WXYZ
OPER
TUV
MNO
TONE
ABC
V O
L
­/
C I
D
S
E
L
E
C
T
VOL+
/
THIS SIDE UP
Battery Pack BT-17233/BT-27233
3.6V 300mAh Ni-Cd
ARNING: DO NOT BURN OR
PUNCTURE BATTERIES
MADE IN CHINA
THIS SIDE UP
Battery Pack
BT-17233/BT-27233
3.6V 300mAh Ni-Cd
ARNING: DO NOT BURN OR
PUNCTURE BATTERIES
MADE IN CHINA
THIS SIDE UP
Battery Pack
BT-17233/BT-27233
3.6V 300mAh Ni-Cd
ARNING: DO NOT BURN OR
PUNCTURE BATTERIES
MADE IN CHINA

Battery installation and charging

Install the battery as shown below. The battery may have enough charge for short calls. For best performance, charge the battery for at least 16 hours before use. When the battery power is low, the handset will beep, LOW BATTERY and the low battery indicator
will be displayed on the handset screen. When fully charged, the handset battery provides approximately three and a half hours of talk time or three and a half days of standby time.
Insert the plug of the
1. battery as indicated. Make sure it is plugged securely and matches the color-coded label insid e t h e b at tery compartment.
Place the battery
2.
with the label THIS SID E UP faci ng up and the wires inside the battery compartment.
A l i g n t h e bat t e r y
3. co mpa rtm ent c ov er
at against the battery
com par t men t , the n slide it upwards until it clicks into place.
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Charg e the handset
4. by pla cin g it in th e telephone base and CHARGING... wil l be displaye d on t he handset screen.
If the handset will
• not be used for a long period of time, remove the battery to prevent possible leakage.
To purchase a
• replacement battery, visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to w ww. vtechcanada.com or call 1 (800) 267-
7377.
Getting started
3
Getting started

Wall mounting

Your telephone base is ready for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate.
You can mount the telephone base on the wall by positioning it so the mounting studs will
t into the corresponding holes on the telephone base. Slide the telephone base down
on the mounting studs until it locks into place.
4
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Getting started
Getting started

Handset layout

/VOL-/CID
• When the telephone is not in use, press to review the call log.
• Press and hold to adjust the ringer volume when in idle mode.
• During a call, press to decrease the listening volume. A double beep will sound at the lowest setting.
• Press to scroll down while in programming mode.
/FLASH
• Press to make or answer a call.
• During a call, press to receive an incoming call when you receive a call waiting alert.
PROG
• Press to enter programming mode while the telephone is not in use.
TONE
*
• Press to switch to tone dialing temporarily when using pulse (rotary) service (page 13).
CHAN/DELETE
• Switch to a clearer channel while on a call.
• Press and hold to delete all records in the call log when in idle mode. When reviewing the call log or redial list, press to
delete the displayed record.
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SELECT
• Press to store a programming option or a directory entry.
/VOL+/
• Press to display the directory when the telephone is not in use.
• Press and hold to adjust the ringer volume when the telephone is not in use.
• During a call, press to increase the listening volume. A double beep will sound at the highest setting. Press to scroll up while in programming mode.
OFF
• During a call, press to hang up.
• Press and hold for two seconds when the telephone is
not in use to erase the MISSED CALLS display.
• During programming, press to exit without making changes.
#
• Press repeatedly to display other dialing options when
reviewing the call log (page 27).
• Press to enter the CLR VOICEMAIL submenu while in
the menu.
REDIAL/PAUSE
• Press repeatedly to review the redial list.
• While dialing or entering numbers into the directory,
press to insert a dialing pause.
5
Getting started
F
I
N
D
H
A
N
D
S
E
T

Telephone base layout

FIND HANDSET
Press to page the handset.
6
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Telephone settings

Date and time

If you subscribe to caller ID service, the date and time will be set automatically with the next incoming call. If you do not have caller ID service, you can set the date and time manually.
Press PROG when the handset is in idle mode.
1. Press or until DATE/TIME is displayed. Press SELECT.
2.
When the hour is ashing, press or until the screen displays the correct hour and
3. then press SELECT.
When the minute is ashing, press or until the screen displays the correct minute
4. and then press SELECT.
When AM or PM is ashing, press or to choose AM or PM and then press
5. SELECT.
When the month is ashing, press or until the screen displays the correct month
6. and then press SELECT.
When the date is ashing, press or until the screen displays the correct date and
7. then press SELECT.
You will hear a conrmation tone.
8.
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In the event of a
• power failure, the time may need to be reset.
Telephone settings
7
If the ringer volume
• is set to off, RINGER OFF will be displayed.
Even if the ringer
• is set to off, the handset will still ring when you press FIND HANDSET.
8
Telephone settings

Ringer

You can select from the different ringers.
Press PROG when the handset is in idle mode.
1.
Press or until the screen displays RINGER: and the current setting.
2.
Press SELECT. The current setting ashes, and you will hear a sample of the ringer.
3.
Press or to select RINGER: 1, 2, 3 or 4. You will hear a sample of each ringer.
4.
Press SELECT to conrm your selection. You will hear a conrmation tone.
5.

Ringer volume

You can change the ringer volume to a comfortable level or turn the ringer off.
Press and hold or until the screen displays RINGER VOL: and the current setting
1. when the handset is in idle mode. You will hear a sample of the ringer volume.
-OR-
• Press PROG when the handset is in idle mode. Press or until the screen displays RINGER VOL: and the current setting.
• PressPress SELECT. The current setting ashes, and you will hear a sample of the ringer volume.
Press or to select ringer volume from OFF, LOW or HI. You will hear a sample of
2. the selected volume level.
Press SELECT to conrm your selection. You will hear a conrmation tone.
3.
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Telephone settings

Dial mode

If you have touch tone service, the telephone is ready for use as soon as the battery is
charged. If you have pulse (rotary) service, you will need to change the dial mode.
Press PROG when the handset is in idle mode.
1.
Press or until the screen displays DIAL MODE: and the current setting.
2.
Press SELECT. The current setting ashes.
3.
Press or to select TONE or PULSE.
4.
Press SELECT to conrm your selection. You will hear a conrmation tone.
5.

Home area code

If you dial your local calls using only seven digits (no area code required), program your home area code following the steps below. By programming your home area code, caller ID will display only the phone number without area code when you receive calls from callers in your local area.
Press PROG when the handset is in idle mode.
1.
Press or until the screen displays HOME AREA CODE.
2.
Press SELECT. The stored area code is displayed with the rst digit ashing.
3. Use the dial key pad to enter the desired home area code.
4. Press SELECT to conrm. You will hear a conrmation tone.
5.
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If, in the future,
• your phone ser vice provider requires you to dial the area code when making a local call, or you want to cancel the home area code you have already programmed, reprogram your home area code to
000.
Telephone settings
9
Telephone settings

Language

Press PROG when the handset is in idle mode.
1.
Press or until LANGUAGE is displayed.
2.
Press SELECT. The current setting ashes.
3.
Press or until the screen displays the desired language (ENGLISH, ESPANOL
4.
or FRANCAIS). Press SELECT to conrm your selection. You will hear a conrmation tone.
5.
10
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Telephone settings

Clear voicemail

If you subscrib e to voicemail services provi ded by your telephone company, NEW VOICEMAIL will be displayed on the handset when you have new voicemail messages. Please contact your local telephone company for more information about voicemail service.
After reviewing all new messages, the NEW VOICEMAIL indicator will be turned off. However, if the indicator remains on after you have listened to all new voicemail messages, follow these steps to manually turn off the indicator:
Press PROG when the handset is in idle mode.
1.
Press or until the screen displays CLR VOICEMAIL, then press SELECT.
2.
- OR - Press #.
The screen displays CLEAR? and the current setting ashes.
3.
Press or to select YES.
4.
Press SELECT to conrm your selection. You will hear a conrmation tone.
5.
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The clear voicemail
• feature only removes the display
NEW VOICEMAIL
on the handset. It does not delete your voicemail message(s).
Telephone settings
11
The call timer will
• be activated during a call to show call duration.

Telephone operation

Make calls

Press /FLASH and then use the dial pad keys to dial a number.
-OR-
Enter the phone number rst. Press to backspace and erase digits.
1.
Press /FLASH to dial.
2.
Answer calls
Press any dial pad keys (except /VOL-/CID, /VOL+/ and OFF) to answer an
• incoming call.
End calls
Press OFF or put the handset back in the telephone base to end a call.
Volume
Press /VOL-/CID or /VOL+/ to adjust the listening volume during a conversation.
Channel
Press CHAN/DELETE to switch to a clearer channel while on a call.
12
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Telephone operation

Call waiting

If you subscribe to call waiting service and you are on a call when a new call comes in, you will hear a beep. The caller ID information will be displayed if you subscribe to combined caller ID with call waiting service from your local telephone company.
Press /FLASH on the handset to put the current call on hold and answer the
• incoming call.
Press /FLASH at anytime to alternate between calls.

Temporary tone dialing

If you have pulse (rotary) service, you can change from pulse to touch tone dialing during a call by pressing TONE*. This is useful if you need to send touch tone signals to access telephone banking or long distance services.
Once you have initiated your call by dialing the phone number in pulse (rotary), press TONE*. Now, all subsequent key presses will be sent as touch tone signals.
After you hang up, the phone will return to pulse (rotary) dialing for the next call.
Telephone operation
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