Volvo V60 Cross Country 2018 User Manual

OWNER'S MANUAL
VÄLKOMMEN!
We trust that you will enjoy many years of safe driving in your Volvo, an automobile designed with your safety and comfort in mind. To help get the most from your Volvo, we urge you to familiarize yourself with the instructions and maintenance information in this owner’s manual. The owner’s manual can also be found in a mobile app (Volvo manual) and on Volvo Car’s support site at support.volvocars.com.
cle if you may be affected by alcohol, medication or any impairment that could hinder your ability to drive.
Your Volvo is designed to meet all applicable federal safety and emis­sion standards. If you have any questions regarding your vehicle, please contact your Volvo retailer or see the article "Contacting Volvo" for infor­mation on getting in touch with Volvo in the United States and Canada.
2
INTRODUCTION
On-board owner's manual
12
Owner's information
14
Contacting Volvo
15
About this manual
15
Change of ownership
19
Crash event data
19
Volvo Structural Parts Statement
20
Information on the Internet
21
Volvo ID
22
Open Source Software Notice
22
Volvo and the environment
23
Important warnings
24
Volvo Roadside Assistance
25
Technician certification
25
SAFETY
Occupant safety
28
Recall information
28
Reporting safety defects
29
Seat belts – general
30
Seat belts – buckling/unbuckling
31
Seat belt reminder
32
Seat belts – pregnancy
33
Supplemental Restraint System (SRS)
33
Front airbags
35
Occupant Weight Sensor
38
Side impact protection (SIPS) airbags
41
Inflatable Curtain (IC)
43
Whiplash Protection System (WHIPS)
44
Crash mode – general information
46
Crash mode – starting the vehicle
47
Crash mode – moving the vehicle
47
Child safety
48
Child restraints
50
Infant seats
52
Convertible seats
54
Booster cushions
56
ISOFIX/LATCH lower anchors
57
Top tether anchors
59
Integrated booster cushion – general information
60
Integrated booster cushion – using
62
Integrated booster cushion – stowing
64
Child safety locks
65

TABLE OF CONTENTS

3
INSTRUMENTS AND CONTROLS
Instrument overview
68
Information displays – introduction
71
Eco Guide* and Power Meter*
74
Information displays – indicator symbols
75
Information displays – warning symbols
77
My Car – introduction
79
Information displays – ambient tem­perature sensor
80
Information displays – trip odometer and clock
81
Inserting/removing remote key
81
Ignition modes
82
Front seats
83
Front seats – folding backrest*
84
Front seats – power seat
84
Key memory – power driver's seat* and door mirrors
86
Rear seats – head restraints
87
Rear seats – folding backrest
89
Steering wheel
91
Electrically heated* steering wheel
92
Lighting panel
92
High/low beam headlights
93
Active high beams (AHB)*
94
Tunnel detection (models with the rain sensor* only)
95
Active Bending Lights (ABL)*
95
Auxiliary lights*
96
Instrument and "theater" lighting
97
Parking lights
97
Rear fog lights
98
Hazard warning flashers
98
Turn signals
99
Front interior lighting
100
Rear interior lighting
101
Home safe lighting
101
Approach lighting
101
Windshield wipers
102
Rain sensor*
103
Windshield washer
103
Tailgate wiper/washer
104
Power windows
105
Power door mirrors
106
Power door mirrors – automatic tilt­ing/retraction
107
Heated windshield*, rear window and door mirror defrosters
108
Interior rearview mirror
108
Digital compass*
109
Power moonroof* – introduction
110
Power moonroof* – operation
111
HomeLink® Wireless Control Sys­tem* – introduction
112
HomeLink® Wireless Control Sys­tem* – programming
113
Volvo Sensus
115
Information display – menu controls
116
Information display – menu overview
117
Information display – messages
117
Trip computer – introduction
118
Trip computer – functions, analog instrument panel
120
Trip computer – functions, digital instrument panel
123
Trip computer – Supplementary information
125
Trip computer – Trip statistics
126
4
CLIMATE
Climate – general information
128
Climate – sensors
128
Air quality
129
Interior Air Quality System (IAQS)*
130
Climate – menu settings
130
Air distribution – general
131
Electronic climate control (ECC)
132
Heated seats
133
Temperature and blower control
134
Automatic climate control
134
Air conditioning
135
Max. defroster and electrically heated windshield*
135
Air distribution – function
136
Air distribution – recirculation
137
Air distribution – table
138
LOADING AND STORAGE
Storage spaces
142
Tunnel console
144
Tunnel console – 12-volt sockets
144
Glove compartment
145
Vanity mirror
145
12-volt socket in the cargo area*
145
Loading – general
146
Loading – roof load carriers
146
Load anchoring eyelets
147
Grocery bag holder
148
Cargo net – mounting/removing
148
Cargo area cover
149
Steel cargo grid
150
LOCKS AND ALARM
Remote key and key blade
152
Remote key – loss
152
Key memory
153
Locking/unlocking confirmation
154
Immobilizer (start inhibitor)
154
Remote key – functions
155
Remote key – range
156
Detachable key blade – general information
157
Detachable key blade – detaching/ reinserting
157
Detachable key blade – unlocking
158
Private locking
158
Remote key – replacing the battery
159
Keyless drive*– locking/unlocking
161
Keyless drive* – unlocking with key blade
162
Keyless drive* – key memory
163
Keyless drive* – messages
163
Keyless drive* – antenna locations
164
Locking/unlocking – from the outside
165
Manual locking
166
Locking/unlocking – from inside
166
Locking/unlocking – glove compartment
168
Locking/unlocking – tailgate
168
Alarm – general information
170
5
Alarm indicator
170
Alarm – arming/disarming
171
Alarm signal
171
Alarm – turning off
172
Alarm-related functions
172
DRIVER SUPPORT
Stability system – introduction
174
Stability system – operation
175
Stability system – symbols and messages
176
Adjustable steering force*
178
Road Sign Information (RSI)* – intro­duction
178
Road Sign Information (RSI) – operation
179
Road Sign Information (RSI) – limitations
180
Cruise control (CC) – introduction
180
Cruise control (CC) – engaging and setting speed
181
Toggling between ACC and CC (standard Cruise Control)
182
Cruise control (CC) – deactivating
183
Adaptive Cruise Control – introduction
183
Adaptive Cruise Control – function
185
Adaptive Cruise Control – engaging
187
Adaptive Cruise Control – setting speed
187
Adaptive Cruise Control – setting time interval
188
Adaptive Cruise Control – deactivating
189
Adaptive Cruise Control – passing another vehicle
190
Adaptive Cruise Control (ACC) – Queue Assist
191
Radar sensor
193
Adaptive Cruise Control – limitations
193
Adaptive Cruise Control – symbols and messages
195
Adaptive Cruise Control – trouble­shooting
197
Distance Alert – introduction
198
Distance Alert – operation
198
Distance Alert – limitations
199
Distance Alert – symbols and messages
201
City Safety – introduction
202
City Safety – function
203
City Safety – operation
204
City Safety – limitations
204
City Safety – troubleshooting
205
City Safety – symbols and messages
207
City Safety – Laser sensor
208
Collision warning – introduction
209
Collision warning* – function
211
Collision warning* – operation
212
Collision warning* – Cyclist detection
213
Collision warning* – Pedestrian detection
214
Collision warning* – limitations
215
The camera’s limitations
217
Collision warning – troubleshooting
218
6
Collision warning – symbols and messages
220
Driver Alert System
222
Driver Alert Control (DAC) – introduction
222
Driver Alert Control (DAC) – operation
223
Driver Alert Control (DAC) – function
224
Driver Alert Control (DAC) – limitations
224
Driver Alert Control (DAC) – symbols and messages
226
Lane Departure Warning (LDW) – introduction
228
Lane Departure Warning (LDW) – operation
229
Lane Departure Warning (LDW) ­limitations
230
Lane Departure Warning (LDW) – symbols and messages
231
Lane Keeping Aid (LKA) – introduction
233
Lane Keeping Aid (LKA) – operation
234
Lane Keeping Aid (LKA) – limitations
236
Lane Keeping Aid (LKA) – symbols and messages
237
Park assist – introduction
238
Park assist – function
238
Park assist – operation
240
Park assist – limitations
241
Park Assist Pilot (PAP)* – introduction
242
Park Assist Pilot (PAP)* – function
242
Park Assist Pilot (PAP)* – operation
243
Park Assist Pilot (PAP)* – limitations
245
Park Assist Pilot (PAP)* – symbols and messages
246
Park assist – troubleshooting
246
Rear Park Assist Camera (PAC) – introduction
247
Rear Park Assist Camera (PAC) – function
247
Rear Park Assist Camera (PAC) – operation
248
Rear Park Assist Camera (PAC) – guiding and marker lines
249
Rear Park Assist Camera (PAC) – limitations
251
BLIS* – introduction
251
BLIS* – function
252
BLIS* – operation
253
BLIS* – Cross Traffic Alert (CTA)
254
BLIS* – limitations
255
BLIS* – messages
256
STARTING AND DRIVING
Starting the engine
258
Switching off the engine
260
Engine Remote Start (ERS)* – intro­duction
260
Engine Remote Start (ERS)* – star­ting the engine
261
Engine Remote Start (ERS)* – switching off the engine
261
Jump starting
262
Transmission – general information
263
Transmission – positions
263
Transmission – Geartronic
265
Transmission – shiftlock override
267
Start/Stop – Hill Start Assist (HSA)
268
Start/Stop – introduction
268
Start/Stop – function
269
Start/Stop – Auto-stop exceptions
270
Start/Stop – Auto-start exceptions
270
Start/Stop – settings
271
Start/Stop – symbols and messages
272
ECO*
273
All Wheel Drive (AWD)
275
Hill Descent Control (HDC) – intro­duction
275
Hill Descent Control (HDC) – operation
276
Brakes – general
277
7
Brakes – symbols
279
Anti-lock braking system (ABS)
279
Brake lights
279
Emergency Brake Assistance (EBA)
280
Parking brake – general information
280
Parking brake – applying
281
Parking brake – releasing
282
Parking brake – symbols and messages
283
Driving through water
284
Engine and cooling system
284
Conserving electrical current
285
Before a long distance trip
285
Driving in cold weather
286
Refueling – fuel requirements
286
Refueling – octane rating
287
Refueling – opening/closing fuel filler door
289
Refueling – opening/closing fuel cap
290
Emission controls
290
Economical driving
291
Towing a trailer
292
Trailer Stability Assist (TSA)
294
Towing the vehicle
295
Towing eyelet
295
Towing by tow truck
296
WHEELS AND TIRES
Tires – general information
300
Tires – storage and age
301
Tires – tread wear indicator
302
Tires – tire economy
302
Changing a wheel – direction of rotation
303
Changing a wheel – removing wheel
303
Changing a wheel – spare wheel
306
Changing a wheel – accessing the spare wheel
307
Changing a wheel – installing a wheel
307
Tire inflation – general information
308
Tire inflation – checking pressure
309
Tire specifications
310
Loading specifications
312
Loading specifications – load limit
312
Tire specifications – terminology
313
Tire specifications – Uniform Tire Quality Grading
314
Snow chains
315
Snow tires/studded tires
316
Tire pressure monitoring - overview
316
Tire Monitor - introduction
317
Calibrating Tire Monitor
318
Tire Monitor status information
319
Tire Monitor – messages
319
Tire Pressure Monitoring System (TPMS) – general information
320
Tire Pressure Monitoring System (TPMS) – changing wheels
321
Tire Pressure Monitoring System (TPMS) – recalibrating
322
Tire Pressure Monitoring System (TPMS) – activating/deactivating
322
Tire Pressure Monitoring System (TPMS) – messages
323
Tire sealing system* – general infor­mation
324
Tire sealing system* – overview
325
Tire sealing system* – sealing a hole
327
Tire sealing system – checking infla­tion pressure
329
Tire sealing system* – inflating tires
329
Tire sealing system* – sealing com­pound container
330
8
MAINTENANCE AND SERVICING
Maintenance – introduction
332
Maintenance – owner maintenance
333
Maintenance – hoisting
334
Onboard Diagnostic System
335
Booking service and repairs
335
Maintenance – opening/closing hood
337
Engine compartment – overview
338
Engine compartment – engine oil
339
Engine compartment – coolant
342
Engine compartment – brake fluid
343
Engine compartment – power steer­ing fluid
343
Bulbs – introduction
344
Bulbs – headlight housing
345
Bulbs – cover
346
Bulbs – low beam, Halogen
347
Bulbs – high beam, Halogen
347
Bulbs – extra high beam
348
Bulbs – front turn signals
348
Bulbs – taillight housing
349
Bulbs – license plate lighting
350
Bulbs – cargo area lighting
350
Bulbs – vanity mirror lighting
350
Bulbs – specifications
351
Wiper blades – service position
351
Wiper blades – windshield
352
Wiper blades – tailgate
353
Engine compartment – washer fluid
354
Battery – symbols
354
Battery – handling
355
Battery – maintenance
356
Battery – changing
357
Fuses – introduction
359
Fuses – engine compartment
360
Fuses – glove compartment
363
Fuses – cargo area/trunk
366
Fuses – engine compartment cold zone (Start/Stop only)
367
Washing the vehicle
369
Automatic car wash
370
Polishing and waxing
371
Cleaning the interior
371
Touching up paintwork
373
SPECIFICATIONS
Label information
376
Dimensions
379
Weights
381
Engine specifications
382
Oil specifications
383
Oil volume
384
Coolant – specification and volume
385
Transmission oil – specification and volumes
385
Brake fluid – specification and volume
385
Power steering – specification
386
Fuel tank volume – specification and volume
386
Tire inflation – pressure table
387
Air conditioning – specification and volume
388
Battery specifications
388
Symbols – general information
388
Warning symbols
389
Indicator symbols
390
Information symbols
390
Information symbols – ceiling console
391
Information symbols – center console
392
9
INDEX
Index 393
INTRODUCTION

INTRODUCTION

12

On-board owner's manual

The owner's manual can be displayed on the center console screen and you can carry out searches for the information that you require.
To open the owner's manual, press the MY CAR button on the center console, press OK/MENU and select
Owner's manual.
For basic information, see "Infotainment - operat­ing the system." The following sections also pro­vide more detailed information.
The on-board owner's manual start page
There are four ways of finding information articles in the on-board owner's manual:
Searching: search for an article.
Categories: All of the articles are sorted by
category.
Favorites: Quick access to frequently read
articles.
Quick Guide: A selection of articles cover-
ing commonly used functions.
Select the symbol in the lower right-hand corner for additional information about the on-board owner's manual.
NOTE
The on-board owner's manual cannot be accessed while the vehicle is moving.
Specifications regarding your vehicle are not found in the on-board information. This information is listed in the printed owner's manual.

Searching for information

Searching using the text wheel
List of characters
Switching between character entry modes (see the following table)
Surf history
Use the text wheel to enter a web address.
1.
Turn TUNE to the desired letter and press OK/MENU to confirm. The number/letter keys on the center console can also be used.
2. Continue to the next letter, etc. The results of the search will be displayed in the phone book.
INTRODUCTION
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13
3. To switch from letter entry mode to the entry mode for numbers or special characters, or to go view surf history, turn TUNE to one of the selections (see the explanation in the fol­lowing table) in the list for switching charac­ter entry mode (2) and press OK/MENU.
123/A BC
Toggle between letters and num­bers by pressing OK/MENU.
=>
This leads to surf history. Turn TUNE to select a web address and press OK/MENU to go to the web­site.
Go
Go to the website by pressing OK/ MENU.
a|A
Toggle between upper and lower case letters by pressing OK/MENU.
| | }
Switch from the text wheel to the
Address: field. Use TUNE to move
the cursor and erase characters by pressing EXIT. Press OK/MENU to return to the text wheel.
The number/letter keys on the cen­ter console can also be used to edit the
Address: field.
Press EXIT briefly to erase a single character. Press and hold EXIT to erase all characters.
Pressing a number key on the center console while the text wheel is displayed (see the previ­ous illustration) will display a list of characters. Press the desired key repeatedly to enter the desired letter and continue to the next letter, etc.
To enter a number, press and hold the button.

Categories

The articles in the on-board owner's manual are divided into main categories and sub-categories. The same article may be listed in several applica­ble categories to help make searches easier.
Turn TUNE to navigate in the category structure and press OK/MENU to open a category (indi-
cated by the
symbol) or an article (indicated
by the
symbol). Press EXIT to return to the
previous view.

Favorites

Articles that have been marked as favorites can be found here. For information about marking an article as a favorite, see "Navigating in an article" below.
Turn TUNE to navigate in the list of favorites and press OK/MENU to open an article. Press EXIT to return to the previous view.

Quick Guide

This is a selection of articles that will help you become familiar with some of the vehicle's most common functions. These articles can also be
found in their respective categories but are listed here for quick access.
Turn TUNE to navigate in the Quick Guide and press OK/MENU to open an article. Press EXIT to return to the previous view.

Navigating in an article

Home: Returns you to the owner's manual
start page. Favorites: Add/remove an article from the
list of favorites. This can also be done by pressing the FAV button on the center con­sole keypad.
Highlighted link: takes you to the linked article.
Important information: if the article con­tains warnings, cautions or notes, symbols for these types of information and the number of
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INTRODUCTION
14
such texts in the article will be displayed here.
Turn TUNE to navigate among the links or scroll in an article. When you have scrolled to the beginning/end of an article, you can return to the start page or a favorite by scrolling one additional step up/down. Press OK/MENU to activate a selection or highlighted link. Press EXIT to return to the previous view.

Related information

Information on the Internet (p. 21)

Owner's information

Your vehicle is equipped with a screen on which you can display information about your vehicle's features and functions. The printed owner's manual supplements the on-board information and contains important texts, the latest updates and instructions that can be useful in situations when it is not practical to read the information on the screen.
Changing the language used for the on-board information could mean that some of the infor­mation displayed may not comply with national or local statutes and regulations.
NOTE
Do not export your Volvo to another country before investigating that coun­try's applicable safety and exhaust emis­sion requirements. In some cases it may be difficult or impossible to comply with these requirements. Modifications to the emission control system(s) may render your Volvo not certifiable for legal opera­tion in the U.S., Canada and other coun­tries.
All information, illustrations and specifica­tions contained in this manual are based on the latest product information availa­ble at the time of publication. Please note that some vehicles may be equipped dif­ferently, depending on market-specific adaptations or special legal requirements. Optional equipment described in this manual may not be available in all mar­kets.
Some of the illustrations shown are generic and are intended as examples only, and may not depict the exact model for which this owner's information is intended.
Volvo reserves the right to make model and product changes at any time, or to change specifications or design without notice and without incurring obligation.
INTRODUCTION
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15
WARNING
The driver is always responsible for operating the vehicle in a safe manner and for comply­ing with current statutes and regulations.
It is also essential to maintain and service the vehicle according to Volvo's recommendations as stated in the owner's information and the service and warranty booklet.
If the on-board information differs from the printed owner's manual, the printed informa­tion always takes precedence.

Contacting Volvo

In the USA:
Volvo Car USA, LLC
Customer Care Center
1 Volvo Drive,
P.O. Box 914
Rockleigh, New Jersey 07647
1-800-458-1552
www.volvocars.com/us
In Canada:
Volvo Car Canada Ltd.
Customer Care Centre
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
1-800-663-8255
www.volvocars.com/ca

Related information

About this manual (p. 15)
Important warnings (p. 24)
Crash event data (p. 19)
Volvo Structural Parts Statement (p. 20)

About this manual

Reading your owner's manual is a good way to familiarize yourself with the features and systems in your vehicle.
Before you operate your vehicle for the first time, we recommend that you look through the information found in the chapters "Your Driving Environment" and "During Your Trip."
Information contained in the balance of the manual is extremely useful and should be read after operating the vehicle for the first time.
The manual is structured so that it can be used for reference. For this reason, it should be kept in the vehicle for ready access.

On-board owner's manual

When the printed manual refers to the on-board owner's manual, this pertains to the information displayed on the center console screen.
The language used on the center console screen and instrument panel can be changed in the
MY
CAR system settings menu.
NOTE
Please be aware that changing languages to one that you do not understand may make it difficult to change back to the original lan­guage.
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INTRODUCTION
16
There are four ways of finding information articles in the on-board owner's manual:
Searching: search for an article.
Categories: All of the articles are sorted by
category.
Favorites: Quick access to frequently read
articles.
Quick Guide: A selection of articles cover-
ing commonly used functions.
Select the symbol in the lower right-hand corner for additional information about the on-board owner's manual.
NOTE
The on-board owner's manual cannot be accessed while the vehicle is moving.
Specifications regarding your vehicle are not found in the on-board information. This information is listed in the printed owner's manual.

The owner's manual in mobile devices

NOTE
The owner's manual mobile app can be down­loaded at www.volvocars.com.
The mobile app also contains videos and searchable content, and provides easy naviga­tion between the various articles.

Footnotes

Certain pages of this manual contain information in the form of footnotes at the bottom of the page. This information supplements the text that the footnote number refers to (a letter is used if the footnote refers to text in a table).

Display texts

There are several displays in the driver’s field of vision that show messages generated by various
systems and functions in the vehicle. These texts are indicated in the Owner’s Manual by being in slightly larger type than the surrounding text and are printed in gray, (for example:
Change doors
unlock setting).

Decals

There are various types of decals in the vehicle whose purpose is to provide important informa­tion in a clear and concise way. The importance of these decals is explained as follows, in descending order of importance.
Risk of injury
G031590
Black ISO symbols on a yellow warning back­ground, white text/image on a black background. Decals of this type are used to indicate potential danger. Ignoring a warning of this type could result in serious injury or death.
INTRODUCTION
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17
Risk of damage to the vehicle
G031592
White ISO symbols and white text/image on a black or blue warning background and space for a message. If the information on decals of this type is ignored, damage to the vehicle could result.
Information
G031593
White ISO symbols and white text/image on a black background. These decals provide general information.
NOTE
The decals shown in the Owner’s Manual are examples only and are not intended to be reproductions of the decals actually used in the vehicle. The purpose is to give an indica­tion of how they look and their approximate location in the vehicle. The applicable infor­mation for your particular vehicle can be found on the respective decals in the vehicle.

Types of lists used in the owner's information

Procedures
Procedures (step-by-step instructions), or actions that must be carried out in a certain order, are arranged in numbered lists in this manual.
If there is a series of illustrations associated with step-by-step instructions, each step in the procedure is numbered in the same way as the corresponding illustration.
Lists in which letters are used can be found with series of illustrations in cases where the order in which the instructions are carried out is not important.
Arrows with or without numbers are used to indicate the direction of a movement.
Arrows containing letters are used to indi­cate movement.
If there are no illustrations associated with a step-by-step list, the steps in the procedure are indicated by ordinary numbers.
Position lists
Red circles containing a number are used in general overview illustrations in which certain components are pointed out. The corres­ponding number is also used in the position list's description of the various components.
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INTRODUCTION
18
Bullet lists
Bullets are used to differentiate a number of components/functions/points of information that can be listed in random order.
For example:
Coolant
Engine oil

Continues on next page

} }This symbol can be found at the lower right
corner to indicate that the current topic continues on the following page.

Continuation from previous page

|| This symbol can be found at the upper left
corner to indicate that the current topic is a con­tinuation from the previous page.

Options and accessories

Optional or accessory equipment described in this manual is indicated by an asterisk.
Optional or accessory equipment may not be available in all countries or markets. Please note that some vehicles may be equipped differently, depending on special legal requirements.
Contact your Volvo retailer for additional informa­tion.
WARNING
If your vehicle is involved in an accident, unseen damage may affect its drivability and safety.
WARNING
CALIFORNIA proposition 65
Engine exhaust, some of its constituents, and certain vehicle components contain or emit chemicals known to the state of California to cause cancer, and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause can­cer, and birth defects or other reproductive harm.
WARNING
Certain components of this vehicle such as air bag modules, seat belt pretensioners, adap­tive steering columns, and button cell batter­ies may contain Perchlorate material. Special handling may apply for service or vehicle end of life disposal.
See www.dtsc.ca.gov/hazardouswaste/ perchlorate.

Shiftlock

When your vehicle is parked, the gear selector is locked in the P (Park) position. To release the
selector from this position, the ignition must be in mode II (p. 82) or the engine must be running. Depress the brake pedal, press the button on the front side of the gear selector and move the selector from P (Park).

Anti-lock Brake System (ABS)

The ABS system performs a brief self-diagnostic test when the engine has been started and driver releases the brake pedal. Another automatic test may be performed when the vehicle first reaches a speed of approximately 6 mph (10 km/h). The brake pedal will pulsate several times and a sound may be audible from the ABS control module. This is normal.

Fuel filler door

Press the button on the light switch panel (see the illustration in Refueling – opening/closing fuel filler door (p. 289)) when the vehicle is at a standstill to unlock the fuel filler door. It will relock when closed and there will be an audible click.

Points to keep in mind

Do not export your Volvo to another country before investigating that country's applicable safety and exhaust emission requirements. In some cases it may be difficult or impossible to comply with these requirements. Modifica­tions to the emission control system(s) may render your Volvo not certifiable for legal
INTRODUCTION
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19
operation in the U.S., Canada and other countries.
All information, illustrations and specifica­tions contained in this manual are based on the latest product information available at the time of publication. Please note that some vehicles may be equipped differently, depending on special legal requirements. Optional equipment described in this manual may not be available in all markets.
Some of the illustrations shown are generic and may not depict the exact model for which this manual is intended.
Volvo reserves the right to make model changes at any time, or to change specifica­tions or design without notice and without incurring obligation.

Related information

Information on the Internet (p. 21)
Volvo and the environment (p. 23)
Important warnings (p. 24)

Change of ownership

When the vehicle changes owners, all personal settings should be reset to the factory defaults.
To reset, press the MY CAR button in the center console followed by OK/MENU and select
Settings Reset to factory settings.
User data e.g., for apps, the web browser and for personal settings in menus such as the climate system and vehicle settings should be reset to factory defaults.
For vehicles equipped with the optional Volvo On Call, personal settings stored in the vehicle should be deleted, see Changing ownership of a vehicle with Volvo On Call.

Related information

Volvo ID (p. 22)

Crash event data

This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like sit­uations, such as an air bag deployment or hitting a road obstacle, data that will assist in under­standing how a vehicle's systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as:
How various systems in your vehicle were operating;
Whether or not the driver and passenger safety belts were buckled/fastened;
How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,
How fast the vehicle was traveling.
These data can help provide a better understand­ing of the circumstances in which crashes and injuries occur.
EDR data are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR under normal driving condi­tions and the EDR never registers who is driving the vehicle or the location of a crash or a near crash-like situation. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data rou-
||
INTRODUCTION
20
tinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed.
Furthermore, your vehicle is equipped with a number of computers whose task is to continu­ously control and monitor the vehicle’s operation. They can also register some of this information during normal driving conditions, most importantly if they detect a fault relating to the vehicle’s oper­ation and functionality or upon activation of the vehicle’s active safety systems (e.g. City Safety and the auto-brake function). Some of the regis­tered information is required by technicians when carrying out service and maintenance to enable them to diagnose and rectify any faults that have occurred in the vehicle and to enable Volvo to ful­fill legal and other regulatory requirements. Infor­mation thus registered in the vehicle is registered in the vehicle’s computers until the vehicle is serviced or repaired. In addition to the above, the registered information may – on an aggregated basis – be used for research and product devel­opment purposes in order to continuously improve the safety and quality of Volvo vehicles.
For additional information, contact:
In the United States
Volvo Car USA, LLC
Customer Care Center
1 Volvo Drive, P.O. box 914
Rockleigh, New Jersey 07647
1-800-458-1552
www.volvocars.com/us
In Canada
Volvo Car Canada Ltd.
Customer Care Centre
9130 Leslie Street
Richmond Hill, Ontario L4B 0B9
1-800-663-8255
www.volvocars.com/ca

Related information

Information on the Internet (p. 21)
Contacting Volvo (p. 15)

Volvo Structural Parts Statement

Volvo has always been and continues to be a leader in automotive safety.
Volvo engineers and manufactures vehicles designed to help protect vehicle occupants in the event of a collision.
Volvos are designed to absorb the impact of a collision. This energy absorption system including, but not limited to, structural components such as bumper reinforcement bars, bumper energy absorbers, frames, rails, fender aprons, A-pillars, B-pillars and body panels must work together to maintain cabin integrity and protect the vehicle occupants.
The supplemental restraint system including but not limited to air bags, side curtain air bags, and deployment sensors work together with the above components to provide proper timing for air bag deployment.
Due to the above, Volvo Car USA, LLC does not support the use of aftermarket, alternative or any­thing other than original Volvo parts for collision repair.
In addition Volvo does not support the use or re­use of structural components from an existing vehicle that has been previously damaged. Although these parts may appear equivalent, it is difficult to tell if the parts have been previously replaced with non-OE parts or if the part has been damaged as a result of a prior collision. The
INTRODUCTION
* Option/accessory.
21
quality of these used parts may also have been affected due to environmental exposure.

Related information

Important warnings (p. 24)
Information on the Internet (p. 21)
Contacting Volvo (p. 15)

Information on the Internet

Additional information regarding your vehicle can be found at www.volvocars.com.

Support on the Internet

Go to support.volvocars.com or use the QR code below to visit the site, which is available in most markets.
QR code to the support site
The information on the support site is searchable and is grouped into different categories. It includes support for e.g., Internet-based services and functions, Volvo On Call (VOC), the naviga­tion system* and apps. Video and step-by-step instructions explain various procedures such as how to connect the vehicle to the Internet via a cell phone.

Downloadable information

Maps
Sensus Navigation system* maps can be down­loaded from the support site.
Mobile apps
For certain model year 2014 and 2015 Volvos, the owner's manual is available in the form of an app. The VOC* app can also be found here.
Owner's manuals for earlier model Volvos
Owner's manuals for earlier model Volvos are available in PDF format. Quick Guides and sup­plements can also be found on the support site. Select a model and a model year and download the desired information.

Contact

Contact information for customer support and the nearest Volvo retailer are available on the site.

Related information

About this manual (p. 15)
Contacting Volvo (p. 15)
INTRODUCTION
* Option/accessory.
22

Volvo ID

This is your personal ID that can be used to access a number of services
1

Creating a Volvo ID

To create a Volvo ID, provide your personal email address and then follow the instructions provided in the email that you will receive from Volvo. This can be done from:
An Internet-connected vehicle: Enter your email address in the app that requires a Volvo ID and follow the instructions provides
or press the Internet connect (
) button on
the center console and select
Apps,
Settings and follow the instructions provi-
ded.
Volvo On Call (VOC*): download the latest version of the VOC app and create a Volvo ID on the start page.

Open Source Software Notice

The systems in your Volvo contain certain free/ open source and other software.
This product uses certain free / open source and other software originating from third parties, that is subject to the GNU General Public License version 2 and 3 (GPLv2/GPLv3), GNU Lesser General Public License version 3 (LGPLv3), The FreeType Project License (“FreeType License”) and other different and/or additional copyright licenses, disclaimers and notices. The links how to access the exact terms of GPLv2, GPLv3, LGPLv3, and the other open source software licenses, disclaimers, acknowledgements and notices are provided to you below. Please refer to the exact terms of the relevant License, regarding your rights under said licenses. Volvo Car Corporation (VCC) offers to provide the source code of said free/open source software to you for a charge covering the cost of performing such distribution, such as the cost of media, shipping and handling, upon written request. Please contact your nearest Volvo retailer.
This offer is valid for a period of at least three (3) years from the date of the distribution of this product by VCC / or for as long as VCC offers spare parts or customer support.
Portions of this product uses software copyrighted © v2.4.3/2010 The FreeTypeProject (www.freetype.org). All rights reserved.
This product includes software under following licenses:
GPL v2 : http://www.gnu.org/licenses/old­licenses/gpl-2.0.html
Linux kernel (merge between MontaVista
2.6.31 kernel and kernel from L2.6.31_MX51_ER_1007 BSP)
uBoot (based on v2009.08)
busybox (based on version 1.13.2.)
GCC runtime library exception: http:// www.gnu.org/licenses/gcc-exception.html
libgcc_s.so.1
LGPL v3: http://www.gnu.org/licenses/lgpl.html
Libc.so.6, libpthread.so.0, Librt.so.1
The FreeType Project License: http:// www.freetype.org/FTL.TXT
libfreetype.so.6 (version 2.4.3)

Related information

About this manual (p. 15)
1
These services vary and may be subject to change. Consult your Volvo retailer.
INTRODUCTION
23

Volvo and the environment

Volvo is committed to the well being of its cus­tomers. As a natural part of this commitment, we care about the environment in which we all live. Concern for the environment means an everyday involvement in reducing our environmental impact.
Volvo's environmental activities are based on a holistic view, which means we consider the over­all environmental impact of a product throughout its complete life cycle. In this context, design, pro­duction, product use, and recycling are all impor­tant considerations. In production, Volvo has partly or completely phased out several chemicals including CFCs, lead chromates, asbestos, and cadmium; and reduced the number of chemicals used in our plants 50% since 1991.
Volvo was the first in the world to introduce into production a three-way catalytic converter with a Lambda sond, now called the heated oxygen sen­sor, in 1976. The current version of this highly efficient system reduces emissions of harmful substances (CO, HC, NOx) from the exhaust pipe by approximately 95 – 99% and the search to eliminate the remaining emissions continues. Volvo is the only automobile manufacturer to offer CFC-free retrofit kits for the air conditioning system of all models as far back as the 1975 model 240. Advanced electronic engine controls and cleaner fuels are bringing us closer to our goal. In addition to continuous environmental
refinement of conventional gasoline-powered internal combustion engines, Volvo is actively looking at advanced technology alternative-fuel vehicles.
When you drive a Volvo, you become our partner in the work to lessen the car's impact on the environment. To reduce your vehicle's environ­mental impact, you can:
Maintain proper air pressure in your tires. Tests have shown decreased fuel economy with improperly inflated tires.
Follow the recommended maintenance schedule in your Warranty and Service Records Information booklet.
Drive at a constant speed whenever possible.
See a trained and qualified Volvo service technician as soon as possible for inspection if the check engine (malfunction indicator) light illuminates, or stays on after the vehicle has started.
Properly dispose of any vehicle-related waste such as used motor oil, used batteries, brake pads, etc.
When cleaning your vehicle, please use gen­uine Volvo car care products. All Volvo car care products are formulated to be environ­mentally friendly.
FSC
®
The FSC® (Forest Stewardship Council®) symbol indicates that the wood pulp used in this publica­tion comes from FSC® certified forests and other responsible sources.

Related information

Economical driving (p. 291)
Tires – tire economy (p. 302)
INTRODUCTION
24

Important warnings

Please keep the following warnings in mind when operating/servicing your vehicle.

Driver distraction

A driver has a responsibility to do everything pos­sible to ensure his or her own safety and the safety of passengers in the vehicle and others sharing the roadway. Avoiding distractions is part of that responsibility.
Driver distraction results from driver activities that are not directly related to controlling the vehicle in the driving environment. Your new Volvo is, or can be, equipped with many feature-rich enter­tainment and communication systems. These include hands-free cellular telephones, navigation systems, and multipurpose audio systems. You may also own other portable electronic devices for your own convenience. When used properly and safely, they enrich the driving experience. Improperly used, any of these could cause a dis­traction.
For all of these systems, we want to provide the following warning that reflects the strong Volvo concern for your safety. Never use these devices or any feature of your vehicle in a way that dis­tracts you from the task of driving safely. Distrac­tion can lead to a serious accident. In addition to this general warning, we offer the following guid­ance regarding specific newer features that may be found in your vehicle:
WARNING
Never use a hand-held cellular telephone while driving. Some jurisdictions prohibit cellular telephone use by a driver while the vehicle is moving.
If your vehicle is equipped with a naviga­tion system, set and make changes to your travel itinerary only with the vehicle parked.
Never program your audio system while the vehicle is moving. Program radio pre­sets with the vehicle parked, and use your programmed presets to make radio use quicker and simpler.
Never use portable computers or per­sonal digital assistants while the vehicle is moving.

Accessory installation

We strongly recommend that Volvo owners install only genuine, Volvo-approved acces­sories, and that accessory installations be performed only by a trained and qualified Volvo service technician.
Genuine Volvo accessories are tested to ensure compatibility with the performance, safety, and emission systems in your vehicle. Additionally, a trained and qualified Volvo service technician knows where accessories may and may not be safely installed in your Volvo. In all cases, please consult a trained
and qualified Volvo service technician before installing any accessory in or on your vehicle.
Accessories that have not been approved by Volvo may or may not be specifically tested for compatibility with your vehicle. Addition­ally, an inexperienced installer may not be familiar with some of your car's systems.
Any of your car's performance and safety systems could be adversely affected if you install accessories that Volvo has not tested, or if you allow accessories to be installed by someone unfamiliar with your vehicle.
Damage caused by unapproved or improperly installed accessories may not be covered by your new vehicle warranty. See your Warranty and Service Records Information booklet for more warranty information. Volvo assumes no responsibility for death, injury, or expenses that may result from the installation of non­genuine accessories.

Related information

About this manual (p. 15)
Volvo Structural Parts Statement (p. 20)
INTRODUCTION
25

Volvo Roadside Assistance

Your new Volvo comes with a four year roadside assistance program.
Additional information, features, and benefits of this program are described in a separate informa­tion package in your glove compartment.
If you require assistance, dial: In the U.S. 1-800-638-6586 (1-800-63-
VOLVO)
In Canada 1-800-263-0475

Related information

Information on the Internet (p. 21)

Technician certification

In addition to Volvo factory training, Volvo sup­ports certification by the National Institute for Automotive Service Excellence (A.S.E.).
Certified technicians have demonstrated a high degree of competence in specific areas. Besides passing exams, each technician must also have worked in the field for two or more years before a certificate is issued. These professional techni­cians are best able to analyze vehicle problems and perform the necessary maintenance proce­dures to keep your Volvo at peak operating con­dition.
SAFETY

SAFETY

28

Occupant safety

Safety is Volvo's cornerstone.

Volvo's concern for safety

Our concern for safety dates back to 1927 when the first Volvo rolled off the production line. Three-point seat belts (a Volvo invention), safety cages, and energy-absorbing impact zones were designed into Volvo vehicles long before it was fashionable or required by government regulation.
We will not compromise our commitment to safety. We continue to seek out new safety fea­tures and to refine those already in our vehicles. You can help. We would appreciate hearing your suggestions about improving automobile safety. We also want to know if you ever have a safety concern with your vehicle. Call us in the U.S. at: 1-800-458-1552 or in Canada at: 1-800-663-8255.
Occupant safety reminders
How safely you drive doesn't depend on how old you are but rather on:
How well you see.
Your ability to concentrate.
How quickly you make decisions under stress to avoid an accident.
The following suggestions are intended to help you cope with the ever changing traffic environ­ment.
Never drink and drive.
If you are taking any medication, consult your physician about its potential effects on your driving abilities.
Take a driver-retraining course.
Have your eyes checked regularly.
Keep your windshield and headlights clean.
Replace wiper blades when they start to leave streaks.
Take into account the traffic, road, and weather conditions, particularly with regard to stopping distance.
Never send text messages while driving.
Refrain from using or minimize the use of a cell phone while driving.

Related information

Recall information (p. 28)
Reporting safety defects (p. 29)

Recall information

Information regarding recalls or other service campaigns is available on our website at www.volvocars.com/us/.
On our website, select the "Own" tab on the upper left side of the screen and click the head­ing "Recall Information" on the right side of the screen. Enter your Vehicle Identification Number (VIN) for your vehicle (found at the base of the windshield). If your vehicle has any open Recalls, they will be displayed on this page.
Volvo customers in Canada
For any questions regarding open recalls for your vehicle, please contact your authorized Volvo retailer. If your retailer is unable to answer your questions, please contact Volvo Customer Rela­tions at 800-663-8255, Monday through Friday, 8:30 A.M. to 5:00 P.M. EST or volvocars.com/ca. You may also write us at:
Volvo Car Canada Ltd.
Customer Care Centre
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9

Related information

Occupant safety (p. 28)
Reporting safety defects (p. 29)
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