Before you begin ..........................................................................................................................................................................................11
Getting started with your phone .........................................................................................................................................................11
Power LED indicator ......................................................................................................................................................................13
Camera LED indicator ..................................................................................................................................................................13
Screen and icons ...................................................................................................................................................................................13
Control center and notification center .................................................................................................................................13
Home screen .....................................................................................................................................................................................14
Second idle screen ........................................................................................................................................................................15
Video call screen ............................................................................................................................................................................. 15
Icons in the status bar ..................................................................................................................................................................16
User guide
Line key icons ...................................................................................................................................................................................16
Navigating menus and fields ............................................................................................................................................................ 17
Entering information ............................................................................................................................................................................. 17
Using the onscreen keyboard ...................................................................................................................................................17
English input method ..............................................................................................................................................................18
Using the phone keypad and dial pad ...................................................................................................................................19
Call features ...................................................................................................................................................................................................19
Placing a call from the dialer .....................................................................................................................................................19
Placing a call with a Speed Dial key .....................................................................................................................................20
Redialing a number .......................................................................................................................................................................20
Placing an international call ......................................................................................................................................................20
Placing a call from the call history .........................................................................................................................................20
Placing a call from the directory .............................................................................................................................................20
Placing an anonymous call ........................................................................................................................................................20
Answering a call ...............................................................................................................................................................................21
Answering a call when in a call ................................................................................................................................................21
Answering a call automatically ................................................................................................................................................22
Placing an audio-only/video call .............................................................................................................................................22
Answering a video call .................................................................................................................................................................23
Switching between a video call and an audio-only call ...............................................................................................23
Switching to an audio-only call .........................................................................................................................................23
Initiating a video call ..............................................................................................................................................................23
Accepting or ignoring a video call request .................................................................................................................23
Switching between the call screen and idle screen ............................................................................................................23
Going back to the idle screen during a call .......................................................................................................................23
Returning to the call screen .....................................................................................................................................................23
Options during a video call ...............................................................................................................................................................24
Stop transmitting video during a call ....................................................................................................................................24
Changing the video layout during a call ..............................................................................................................................24
Swapping video ........................................................................................................................................................................24
User guide
Hiding the local video window ..........................................................................................................................................24
Previewing the near-site video ................................................................................................................................................24
Capturing a screenshot .....................................................................................................................................................................25
Capturing a screenshot when the phone is idle .............................................................................................................25
Capturing a screenshot during a call ...................................................................................................................................25
Viewing the latest screenshot .................................................................................................................................................25
Silencing or rejecting incoming calls ........................................................................................................................................... 25
Silencing a call ................................................................................................................................................................................. 25
Rejecting a call manually ............................................................................................................................................................26
Holding and resuming calls .............................................................................................................................................................. 27
Holding a call .................................................................................................................................................................................... 27
Resuming a held call ..................................................................................................................................................................... 27
Forwarding all incoming calls to a contact ........................................................................................................................ 27
Forwarding all incoming calls on all lines .................................................................................................................... 27
Forwarding an incoming call manually ................................................................................................................................. 27
Forwarding incoming calls with a Forward key ...............................................................................................................28
Performing a blind transfer .......................................................................................................................................................28
Performing a blind transfer normally .............................................................................................................................28
Performing a blind transfer conveniently ....................................................................................................................28
Performing transfer with a Transfer key .............................................................................................................................29
Setting a Transfer key ...........................................................................................................................................................29
Performing a blind transfer using a Transfer key ....................................................................................................29
Local conference ...........................................................................................................................................................................30
Setting up a local conference call ..................................................................................................................................30
Merging two calls into a conference .............................................................................................................................30
Creating a hybrid conference ............................................................................................................................................31
Holding or resuming a conference call..........................................................................................................................31
Muting or unmuting a conference call ...........................................................................................................................31
User guide
Splitting a conference call ...................................................................................................................................................31
Ending a conference call ......................................................................................................................................................31
Setting up an N-way conference ......................................................................................................................................31
Recording a call ..............................................................................................................................................................................32
Recording a conference .............................................................................................................................................................32
Setting a mark when recording a call ..................................................................................................................................32
Stopping a recording ....................................................................................................................................................................32
Checking storage space ............................................................................................................................................................32
Advanced call features .......................................................................................................................................................................33
Picking up a call directly .............................................................................................................................................................33
Picking up a group call directly ...............................................................................................................................................33
Picking up a call with a Directed Pickup key ....................................................................................................................33
Picking up a call with a Group Pickup key .........................................................................................................................34
Call park and call retrieve ..........................................................................................................................................................34
Parking or retrieving a call in the Transfer mode.....................................................................................................34
Parking a call in the Transfer mode................................................................................................................................34
Retrieving a parked call in the Transfer mode ..........................................................................................................34
State indicator of the Park/Retrieve key .....................................................................................................................34
Parking a call using a Park key .........................................................................................................................................35
Retrieving a parked call using a Retrieve key ...........................................................................................................35
Busy Lamp Field (BLF) ....................................................................................................................................................................... 35
State indicator of remote line by BLF key .........................................................................................................................35
Visual alert for BLF pickup ........................................................................................................................................................36
Picking up a remote call by BLF key .....................................................................................................................................36
Transferring a call by BLF key .................................................................................................................................................36
Performing a blind transfer.................................................................................................................................................36
Parking or retrieving a call by BLF key ................................................................................................................................36
Parking a call to a monitored line ....................................................................................................................................36
Retrieving a parked call ........................................................................................................................................................36
BLF list .......................................................................................................................................................................................................36
User guide
State indicator of remote line by BLF List key ................................................................................................................37
Visual alert for monitored lines ................................................................................................................................................ 37
Picking up a remote call by BLF List key .....................................................................................................................37
Transferring a call by BLF List key ........................................................................................................................................ 37
Performing a blind transfer.................................................................................................................................................37
Performing a semi-attended/attended transfer ....................................................................................................... 37
Retrieving a call by a BLF List key ......................................................................................................................................... 37
Barging in on an active call by BLF List key .....................................................................................................................37
State indicator of a shared line ...............................................................................................................................................38
Placing calls on a shared line ...................................................................................................................................................38
Answering calls on a shared line .....................................................................................................................................38
State indicator of the Intercom key.......................................................................................................................................38
Placing an intercom call ..............................................................................................................................................................38
Picking up an incoming call from a target extension ....................................................................................................39
Answering an intercom call .......................................................................................................................................................39
Voice mail ..................................................................................................................................................................................................39
Setting the voice mail code .......................................................................................................................................................40
Listening to voice mails ...............................................................................................................................................................40
Local directory .......................................................................................................................................................................................40
Managing local directory groups ............................................................................................................................................40
Adding contact groups .........................................................................................................................................................40
Editing contact groups .........................................................................................................................................................40
Deleting contact groups ......................................................................................................................................................40
Managing local directory contacts ........................................................................................................................................40
Deleting a contact ...................................................................................................................................................................41
Deleting all contacts ...............................................................................................................................................................41
Moving a local directory contact to the blacklist .....................................................................................................41
User guide
Moving a local directory contact to the shared directory ...........................................................................................41
Searching for contacts ................................................................................................................................................................42
Adding a blacklist contact .........................................................................................................................................................42
Editing a blacklist contact ..........................................................................................................................................................42
Deleting a blacklist contact ................................................................................................................................................42
Deleting all blacklist contacts ...........................................................................................................................................42
Moving a blacklisted contact to a local directory ..........................................................................................................43
Remote phone book ............................................................................................................................................................................43
Searching for remote phone book contacts ....................................................................................................................43
Viewing remote phone book contacts .................................................................................................................................43
Saving a remote phone book contact to the local directory ....................................................................................43
Saving a remote phone book contact to the blacklist .................................................................................................43
Call history .....................................................................................................................................................................................................43
Call history icons ...................................................................................................................................................................................43
Viewing history records .....................................................................................................................................................................44
Saving a history record to the local directory .........................................................................................................................44
Saving a history record to the blacklist ......................................................................................................................................44
Adding a history record to the shared directory ...................................................................................................................44
Deleting history records ....................................................................................................................................................................44
6
Deleting a call record ...................................................................................................................................................................44
Deleting all call records ...............................................................................................................................................................44
System applications .................................................................................................................................................................................44
Managing applications and widgets ............................................................................................................................................45
Adding a widget to the idle screen ........................................................................................................................................45
Resizing a widget ...........................................................................................................................................................................45
Moving an application or widget .............................................................................................................................................45
Removing a widget from the idle screen ............................................................................................................................46
Creating a folder .............................................................................................................................................................................46
Renaming a folder ..........................................................................................................................................................................46
Sharing pictures/videos/audio via Bluetooth ...................................................................................................................48
Adding a filter for pictures ..................................................................................................................................................50
Adding a frame for pictures ...............................................................................................................................................50
Setting a picture as wallpaper .................................................................................................................................................50
Taking a picture/video .................................................................................................................................................................. 51
Sharing pictures/videos via Bluetooth ..................................................................................................................................51
Playing a recorded audio ............................................................................................................................................................52
Pausing/resuming a playback ..................................................................................................................................................53
Fast forwarding/rewinding a playback ................................................................................................................................53
7
Stopping a playback .....................................................................................................................................................................53
Renaming the recording .............................................................................................................................................................53
Deleting a recording .....................................................................................................................................................................53
Deleting all recordings .................................................................................................................................................................53
Checking storage space ............................................................................................................................................................53
Camera .......................................................................................................................................................................................................53
Inserting the USB camera into the phone .........................................................................................................................54
Camera settings .............................................................................................................................................................................54
Setting an alarm clock .......................................................................................................................................................... 55
User guide
Editing an alarm clock ..........................................................................................................................................................55
Deleting an alarm clock........................................................................................................................................................55
Adding clocks for other cities ...........................................................................................................................................56
Configuring the clock display mode ..............................................................................................................................56
Setting a timer .................................................................................................................................................................................56
Setting a stopwatch ...................................................................................................................................................................... 57
Customizing your phone ........................................................................................................................................................................ 57
Changing the administrator password ....................................................................................................................................... 57
Changing wallpaper on the idle screen ...............................................................................................................................57
Adding a wallpaper from a USB flash drive .......................................................................................................................58
Changing the waiting time for screen saver .....................................................................................................................58
Setting the screen saver type ..................................................................................................................................................58
Changing the screen backlight and time ..................................................................................................................................58
Changing the language ...............................................................................................................................................................59
Time and date .........................................................................................................................................................................................59
Setting the time and date manually ......................................................................................................................................59
Changing the time and date format ......................................................................................................................................59
Setting the phone lock ............................................................................................................................................................... 60
Locking your phone manually ................................................................................................................................................. 60
Unlocking your phone ................................................................................................................................................................. 60
Changing your phone unlock PIN ......................................................................................................................................... 60
Line keys .................................................................................................................................................................................................. 60
Assigning functionality to a line key ..................................................................................................................................... 60
Changing the locations of the line keys ...............................................................................................................................61
Deleting a line key ...........................................................................................................................................................................61
Adjusting the volume ............................................................................................................................................................................61
Setting the ring tone .............................................................................................................................................................................61
Setting a ring tone for the phone ...........................................................................................................................................62
Setting a ring tone for an account .........................................................................................................................................62
User guide
Setting a ring tone for a group ................................................................................................................................................62
Setting a ring tone for a contact ............................................................................................................................................62
Disabling the key tone ........................................................................................................................................................................62
Enabling touch tone .............................................................................................................................................................................62
Configuring a notification sound ...................................................................................................................................................62
Bluetooth ........................................................................................................................................................................................................63
Activating Bluetooth mode ...............................................................................................................................................................63
Pairing and connecting a Bluetooth headset ..........................................................................................................................63
Pairing and connecting a Bluetooth-enabled mobile phone ............................................................................................64
Configuring the phone audio feature ..........................................................................................................................................64
Configuring the media audio feature ...........................................................................................................................................64
Changing your phone’s Bluetooth name....................................................................................................................................64
Disabling Bluetooth device discovery .........................................................................................................................................65
Renaming the paired Bluetooth device ......................................................................................................................................65
Unpairing a Bluetooth device ..........................................................................................................................................................65
Sending files via Bluetooth ...............................................................................................................................................................65
Receiving files via Bluetooth............................................................................................................................................................65
Disconnecting a Bluetooth device ................................................................................................................................................66
Deactivating a Bluetooth mode ......................................................................................................................................................66
Connecting to a wireless network ................................................................................................................................................66
Connecting to an available wireless network manually ..............................................................................................66
Connecting to a wireless network using Wi-Fi Protected Setup ...........................................................................67
Adding a wireless network manually ....................................................................................................................................67
Viewing the wireless network information ................................................................................................................................67
Disconnecting from a wireless network ....................................................................................................................................67
Maintaining your phone ..........................................................................................................................................................................68
Clearing the warning icon .................................................................................................................................................................68
Rebooting your phone ........................................................................................................................................................................68
Resetting to factory settings ...........................................................................................................................................................68
Technical support .................................................................................................................................................................................70
Important customer information ....................................................................................................................................................70
Important 911 emergency response information ...................................................................................................................70
Declaration of conformity ..................................................................................................................................................................71
CE mark warning .................................................................................................................................................................................... 71
Part 15 FCC Rules .................................................................................................................................................................................71
Class B digital device or peripheral ..............................................................................................................................................71
Important safety precautions ........................................................................................................................................................... 71
Danger–electric shock and fire ....................................................................................................................................................... 71
This guide provides information you need to start using your
new phone.
First, verify with your system administrator that the IP network
is ready for phone configuration. Also be sure to read the
Quick Start Guide, which can be found in your phone package,
before you set up and use the phone. As you read this guide,
keep in mind that some features are only configurable by
your system administrator or determined by your phone
environment. As a result, some features may not be enabled
or may be operated dierently on your phone. Additionally,
the examples and graphics in this guide may not directly reflect
what is displayed or is available on your phone screen.
Getting started with your phone
Before you use your phone, take some time to get familiar with
its features and user interface.
The terms “the phone” and “your phone” refer to any of the IP
phones. Unless specifically noted in this guide, all phone
models are operated in similar ways.
Topic s :
• Hardware overview
• Screen and icons
• Navigating menus and fields
• Entering information
User guide
Hardware overview
Understanding the phone hardware helps you easily use the
phone’s features.
Topic s :
• VZP59 hardware
• Power LED indicator
• Camera LED indicator
11
User guide
VZP59 hardware
No.ItemDescription
Power LED
1
indicator
2Touch screen
3Message key
4Headset key
5Mute key
6Video key
7Transfer keyTransfers a call to another party.
8Volume key
9Speakerphone key
10Redial keyRedials a previously dialed number.
11Hold keyPlaces a call on hold or resumes a held call.
Indicates call status, message status and phone’s
system status.
Allows you to select items and navigate menus on the
touch-sensitive screen. Tap to select and highlight
screen items. Shows information about calls,
messages, time, date and other relevant data.
• Accesses voice mail
• Captures screenshots during a video call
Toggles and indicates the headset mode. The key
LED glows green when headset mode is activated.
Toggles and indicates the mute feature. The key LED
glows red when the call is muted.
• Allows you to preview local-site video when the
phone is idle
• Controls the transmission of video images during
calls and conferences
Adjusts the volume of the handset, headset
and speaker.
Toggles and indicates the hands-free (speakerphone)
mode. The key LED glows green when the hands-free
(speakerphone) mode is activated.
Provides the digits and special characters in
context-sensitive applications.
• Picking up the handset from its cradle connects
the phone to the line
• Laying the handset on the handset cradle
disconnects the phone from the line
Covers and uncovers the camera. When the camera
is switched off, the video image goes dark.
Indicates video call status and camera status.
2-megapixel camera. Provides near-site video. The
distance between the camera and the images you
want to capture should be within 0.35 meters (1 foot)
to 2 meters (6 feet).
Allows you to connect an external monitor (optional)
to your phone and the video image captured from the
camera (both near site and far site) will also be shown
on the external monitor during a video call.
Allows you to connect an optional USB device (for
example, USB flash drive, DD10K) to your phone.
12
User guide
Power LED indicator
The power LED indicator indicates the call and
message status.
LED statusDescription
Solid redThe phone is initializing.
Fast-flashing red (0.3s)The phone is ringing.
Slow-flashing red (1s)The phone receives a voice mail.
Solid red for 0.5s and off
for 3s alternately
The phone enters the power-saving mode.
Camera LED indicator
The camera LED indicator indicates the phone and
camera status.
LED statusDescription
The phone is powered on and the camera is properly
Solid green
Flashing greenThe phone receives a video call.
connected to the phone.
The camera is idle.
The phone receives an audio-only call.
Screen and icons
The user screens and icon indicators can help you
navigate and understand important information about the
phone’s status.
Topic s :
• Control center and notification center
• Idle screen
• Video call screen
• Icons in the status bar
• Line key icons
Control center and notification center
The control center or notification center allows you to access
some features or view important notifications quickly.
Procedure:
Swipe down from the top of the screen.
Solid red
Slow-flashing red
Off
There is an active video call.
The video call is muted.
The video call is held.
The shutter switch is open, but the near-site video has
stopped transmitting during a video call.
The video call is placed on hold.
The phone is powered off.
The camera is not properly connected to the phone.
The shutter switch is closed.
13
User guide
ItemDescription
Time and dateDisplays the phone’s time and date.
Control center
Notification
center
Android® keys
Video
Do Not Disturb
(DND)
FWDTap to enter the Call Forward setting screen.
Auto answerTap to enter the Auto Answer setting screen.
SilentTap quickly to turn Silent mode on/off.
Wi-Fi
Bluetooth®
ScreenshotTap to capture a screenshot.
USB
SettingsTap to enter the Settings screen.
Backlight
• Tap Notification/Missed Calls/Voice Mail/Forwarded to view
the corresponding notification list
• Tap the desired notification message to view details
• Swipe left or right to delete a specific notification
• Tap
Tap
Tap
Tap to view and manage the list of recently
used applications.
• Tap to access the camera when the phone
is idle
• Tap to stop transmitting video during a
video call
Tap quickly to turn DND on/off.
• Tap quickly to turn Wi-Fi on/off
• Long-tap to enter the Wi-Fi setting screen
• Tap quickly to turn Bluetooth on/off
• Long-tap to enter the Bluetooth
setting screen
Tap to access the File Manager to manage the
files in the USB flash drive.
Drag quickly the slider to adjust the
screen brightness.
to delete all notifications
to go back to the previous screen.
to return to the idle screen.
Related topic:
Managing applications and widgets
Home screen
On the Home screen, you can view the phone’s current
state, add line keys, and access the Dialing, Directory and
History screens.
ItemDescription
Status barDisplays the phone’s default account, icons and time.
TimeThe phone’s time is displayed on the right of the status bar.
IconsIcons are displayed in the middle of the status bar.
Default account
Phone dialerTap to enter the Dialing screen.
The label of the default account is displayed on the left of the
status bar. If there is no account registered on the IP phones,
this field will display No Service.
You can swipe up from the bottom of the screen to hide
this screen.
Idle screen
The phone has two idle screens by default. You can swipe left
or right to switch among dierent idle screens.
You can add a new idle screen by moving an application or
widget to the right side of the third idle screen. This idle screen
will be deleted automatically if there is no application or widget
on it.
Topic s :
• Home screen
• Second idle screen
DirectoryTap to enter the Directory screen and view contacts.
HistoryTap to enter the History screen and view call history.
Wallpaper
Android keys
Screen indicatorIndicates which idle screen is displayed.
Digital clock
widget
Shows the specified wallpaper, which can
be customized.
Tap
to go back to the previous screen.
to return to the idle screen.
Tap
Tap to view and manage the list of recently
used applications.
Displays the phone’s time and date.
14
User guide
Second idle screen
The second idle screen displays the phone’s system
applications by default.
ItemDescription
SettingsAccess phone settings and features.
File ManagerManage files in the internal SD card as well as USB flash drive.
Message
CameraTake pictures or record videos.
GalleryView photos and videos.
RecorderRecord audio.
CalculatorQuickly calculate numbers.
Access the video/voice mails or leave video/voice mails for
someone.
Video call screen
On the video call screen, you can view far-site and
near-site video.
No.ItemDescription
1Time
2Line key list
3Tap to unfold the line key list and display all line keys.
4
5Full screen
6Soft keys
Far-site
7
information
Active call
8
window
Call duration
9
timer
10Talking mode
11Phone dialerTap to enter the Dialing screen.
12DirectoryTap to enter the Directory screen and view contacts.
13HistoryTap to enter the History screen and view call history.
14
The phone’s time is displayed on the right of the
status bar.
The line key list displays six line keys by default. You
can drag up and down to scroll through the line keys.
Various features can be assigned to line keys. Each
line key can display the label and indicate the status
of the assigned feature.
Note: The line key list appears only if you have added
at least one line key.
Tap or swipe right to hide the line key list.
Tap to show near-site (no video if USB camera is
not connected) and far-site videos on the phone in
full screen.
• Labeled automatically to identify their contextsensitive features
• Swipe left to see other soft keys
Shows the information (name or number) of the
far site.
Shows the near and far-site video.
By default, a small window (near site) is located on
the top right of the phone screen, and a larger
window (far site) is centered in the middle of the
phone screen.
Note: If you do not connect the USB camera to your
phone or turn off the near-site video during the call,
the phone will stop transmitting the near-site video.
Shows the duration time of current call.
Shows that you are talking using the handset,
speakerphone or headset. You can alternate among
the three modes during calls.
• The number under the icon indicates the number
of call(s) on the phone. For example, “1” indicates
that there is one call on the phone
• Tap to exit or return to the call screen
15Android keys
to go back to the previous screen.
Tap
to return to the idle screen.
Tap
Tap to view and manage the list of recently
used applications.
15
User guide
Icons in the status bar
The icons in the status bar help you easily view current phone
status, such as call and message status.
IconsDescriptionIconsDescription
Wired network is
unavailable.
Speakerphone
(hands-free) mode
Handset mode
Headset modeWi-Fi mode is on.
Voice mail
Auto answer
Do Not Disturb (DND)Screenshot captured
Bluetooth mode is on.
Bluetooth headset is paired
and connected.
Bluetooth-enabled mobile
phone paired and
connected
Wi-Fi signal strength from
weak to strong after
connecting successfully
The USB flash drive
is detected.
Line key icons
By viewing the line key icons, you can easily determine the
function of the line key.
Icon indicators (associated with line key features)
IconsDescriptionIconsDescription
HoldDo Not Disturb (DND)
Voice mailSMS
Direct pickupGroup pickup
ConferenceForward
TransferRecall
RecordRecording in process
Phone lockDirectory
Keep muteDownloading a file
Silent modeUploading a file
Phone lockUpcoming alarm
Camera is not detected.Unread email
Missed callsPhone warning
Call forward
Speed dial
Icon indicators (associated with line)
IconsDescriptionIconsDescription
The private line
successfully registered.
Registering.Registration failed.
DND is enabled on
this line.
The shared/bridged line
successfully registered.
Call forward is enabled on
this line.
16
User guide
Navigating menus and fields
You can use dierent gestures on the touch screen to perform
various operations.
Procedure:
To operate your phone using gestures, follow these tips:
GestureDescription
Tap
Long-tap
Swipe
Drag
Stretch
open
Pinch
close
Touch an item on the screen with your finger,
and then lift your finger.
Touch an item for about two seconds without
lifting your finger from the screen until an
action occurs.
Touch and move. When you want to scroll
quickly, swipe your finger across the screen,
up, down, left or right.
Touch and hold, then move. To stop scrolling,
stop the dragging motion.
Touch the screen with two or more fingers,
and then move the fingers away from each
other (stretch).
Touch the screen with two or more fingers,
and then move the fingers towards each
other (pinch).
Entering information
The phone provides an onscreen keyboard, phone keypad and
dial pad to enter data. The phone keypad and dial pad provide
a standard key layout, which enables you to use existing or
familiar key positions.
Topic s :
• Using the onscreen keyboard
• Using the phone keypad and dial pad
Using the onscreen keyboard
You can enter information into text fields using the touch screen.
Following are tips for using the onscreen keyboard:
If you
want to:
Position the
cursor.
Select all
characters.
Cut/Copy
characters.
Delete multiple
characters at
a time.
Replace
characters.
Description
Tap to the position.
1. Long-tap the entered character(s)
2. Do one of the following:
• Tap Select All on the top of the phone screen
• Drag
or to select all characters
1. Long-tap the entered character(s)
2. Drag
3. Tap Cut/Copyon the top of the phone screen
4. Long-tap the desired field
5. Tap Paste
1. Long-tap the entered character(s)
2. Drag
Tap
1. Drag your finger to highlight the characters you want
to replace
2. Tap the desired character
or
to select the characters you want to cut/copy
or to select the characters you want to delete
Related topic:
Changing the input method
17
User guide
English input method
You can use the English input method to
enter information.
No.ItemDescription
126 English lettersTap to enter the History screen and view call history.
• The number under the icon indicates the number
2Delete key
Label automatically
to identify the
3
context-sensitive
features.
of call(s) on the phone. For example, “1” indicates
that there is one call on the phone
• Tap to exit or return to the call screen
Next key—Tap to go to the next field.
Done key—Tap to confirm the settings.
Send key—Tap to dial out the number.
Go key—Tap to browse the web page.
No.ItemDescription
1Numbers
2Delete key
Label automatically
to identify the
3
context-sensitive
features.
4
5
6Space key
7Special characters
Tap
to switch to the symbolic input mode.
• Tap to enter numbers
• Long-tap a key, then slide to choose one of the
options to enter an alternate character
• Tap to delete the entered characters one by one
• Long-tap to delete two or more characters
• Next key—Tap to go to the next field
• Done key—Tap to confirm the settings
• Send key—Tap to dial out the number
• Go key—Tap to browse the web page
Tap to switch to the symbolic input mode.
Tap to switch to the lowercase input mode.
• Tap to enter spaces
• Long-tap to change the input method
Tip: You can also tap
of the phone screen to change the input method.
• Tap to enter special characters
• Long-tap a key, then slide to choose one of the
options to enter an alternate character
the bottom right corner
4
5
Five special
6
characters
7Space key
8
Tap
Tap to switch to the uppercase input mode.
Tap to switch to the numeric/symbolic input mode.
Tap to enter the special character.
• Tap to enter spaces
• Long-tap to change the input method
Tip: You can also tap
corner of the phone screen to change the
input method.
Tap to access input options to configure input
languages or Android keyboard settings (AOSP).
You can use AOSP to configure the Android
keyboard, including input languages, autocapitalization, sound on key press and so on.
at the bottom right
to switch to the numeric/symbolic input mode.
No.ItemDescription
1Special characters
2Delete key
Label automatically
to identify the
3
context-sensitive
features.
4
5
6Space key
• Tap to enter numbers
• Long-tap a key, then slide to choose one of the
options to enter an alternate character
• Tap to delete the entered characters one by one
• Long-tap to delete two or more characters
• Next key—Tap to go to the next field
• Done key—Tap to confirm the settings
• Send key—Tap to dial out the number
• Go key—Tap to browse the web page
Tap to switch to the numeric/symbolic input mode.
Tap to switch to the lowercase input mode.
• Tap to enter spaces
• Long-tap to change the input method
Tip: You can also tap
corner of the phone screen to change the
input method.
at the bottom right
18
User guide
Using the phone keypad and dial pad
You can use the keypad on your phone or dial pad to enter
data. The dial pad only provides digit keys, the # key and
the * key.
You can tap
Related topic:
Using the onscreen keyboard
to switch to the onscreen keyboard.
Call features
You can place and answer calls, ignore incoming calls, transfer
a call to someone else, conduct a conference call and perform
other basic call features.
Topic s :
• Placing calls
• Answering calls
• Switching among the handset, speakerphone and
headset modes
• Audio-only/video call selection
• Switching between the call screen and idle screen
• Options during a video call
• Capturing a screenshot
• Disabling call waiting
• Silencing or rejecting incoming calls
• Ending calls
• Redialing a call automatically
• Muting/Unmuting audio
• Holding and resuming calls
• Redirecting incoming calls
• Transferring calls
• Conference calls
• Call recording
Placing calls
You can use your phone to easily place calls in a variety
of ways.
Topic s :
• Placing a call from the dialer
• Placing multiple calls
• Placing a call with a Speed Dial key
• Placing a call back to the last incoming number
• Redialing a number
• Placing an international call
• Placing a call from the call history
• Placing a call from the directory
• Placing an anonymous call
Placing a call from the dialer
The dialer enables you to enter a number to place a call, and
it displays a list of previously placed calls or contacts in
your directory.
You can also select the desired contact from the search list,
the placed call list or the directory.
Procedure:
1. Do one of the following:
• Start typing a phone number
• Tap the desired line key
• Pick up the handset, press the Speakerphone key
or the Headset key
2. Enter a number
3. Select Send
)
(
19
User guide
Related topic:
Switching among the handset, speakerphone and
headset modes
Placing multiple calls
When you are in a call, you can hold your current call and place
a new call.
Procedure:
1. Do one of the following:
• Tap a line key. The active call is placed on hold
• Press the Hold key
call on hold
• Tap New Call
2. Enter the desired number or select a contact
3. Select Send
or tap Hold to place the original
Placing a call with a Speed Dial key
You can quickly dial a number by using a Speed Dial key.
Procedure:
1. Swipe left or right to go to the second idle screen
2. Long-tap the desired line key and drag it to Edit at the top
of the screen.
Redialing a number
The phone keeps a record of all placed calls. You can recall the
contact you recently called.
Procedure:
1. Press the Redial key
placed calls list
2. Tap the desired record
Tip: Press the Redial
you called.
. The phone screen displays the
key twice to recall the contact
Placing an international call
Procedure:
1. Long-tap the 0 digit key on the phone keypad until the plus
sign (+) appears
2. Enter the phone number with the country code
3. Tap Send
Placing a call from the call history
You can place calls to contacts from the History list, which
contains the calls that were recently placed, answered, missed
or forwarded
Procedure:
3. Select Speed Dial from the Type field
4. Select the desired line from the Account ID field
5. Optional: Enter the string that will appear on the phone
screen in the Label field
6. Enter the contact number that you want to dial out directly
in the Value field
7. Enter the key sequence that you want to send via DTMF in
the Extension field
8. Tap
1. Tap
displays all call records
2. Select the desired call list
3. Tap the desired entry
or navigate to Menu>History. The phone screen
Placing a call from the directory
You can place a call to a contact directly from your directory.
Procedure:
1. Tap
2. Select the desired directory
3. If the contact was added to a specified contact group,
you can select the desired contact group
4. Tap the desired contact
If the selected contact has multiple numbers, tap the desired
number to dial out.
Related topic:
Searching for contacts
Placing an anonymous call
You can hide your name and number when you place a call.
The recipient will receive an anonymous call without
caller identity.
20
User guide
Before you begin:
Contact your system administrator to find out if this feature is
available on your phone, and to get the anonymous call on
code or o code if required.
Procedure:
This feature is for calling numbers outside of the enterprise.
When dialing a number, prefix the number you are dialing with
**67 followed by 10-digit phone number.
The recipient will be informed that there is an anonymous call.
Answering calls
When you receive a call, you can choose to answer it manually
or automatically.
Topic s :
• Answering a call
• Answering a call when in a call
• Answering a call automatically
Answering a call
When you receive an incoming call, the phone rings and the
screen displays information about the incoming call.
You can choose to answer the incoming call.
Procedure:
1. Do one of the following:
• Pick up the handset
• Press the Speakerphone key
• Press the Headset key
• Tap Answer or the line key
The call is answered in the speakerphone (hands-free) mode
by default.
)
(
If the recipient enables the anonymous call rejection feature,
you may be prompted that they do not accept calls from
anonymous numbers.
Related topic:
Rejecting anonymous calls
Related topic:
Switching among the handset, speakerphone and headset
modes
Answering a call when in a call
You can answer a call when there is already an active call on
your phone.
When you are in an active call and an incoming call arrives on
the phone, a call waiting tone beeps, and the incoming call
information is displayed.
Procedure:
Select Answer. The active call is placed on hold, and the
incoming call becomes active.
Note: You can disable the call waiting feature to reject the
incoming call automatically during a call.
Related topic:
Disabling call waiting
21
User guide
Answering a call automatically
Auto answer enables you to automatically answer an incoming
call in speakerphone (hands-free) mode when your phone
is idle.
Procedure:
1. Swipe left or right to go to the second idle screen
2. Navigate to Settings > Features > Auto Answer
3. Select the desired line
4. Select On in the desired line
5. Tap
If the auto answer feature is enabled for the default
account, the auto answer icon appears on the phone
screen.
Tip: You can also swipe down from the top of the screen to
enter the control center, tap Auto Answer to enter the Auto
Answer setting screen and then enable the feature for the
desired line.
Disabling call waiting
If the call waiting feature is disabled, when there is already a
call, the new incoming call will be rejected automatically.
Before you begin:
Check with your system administrator to determine whether
the call waiting on code or o code is required and get the
code if necessary.
Procedure:
1. Swipe left or right to go to the second idle screen
Procedure:
During the call, pick up the handset, and press either the
Speakerphone key
For example, if you’re using the handset, press the Headset
key
Speakerphone key
Note: Your system administrator can disable the handset,
speakerphone (hands-free) or headset mode.
(
) to switch to the headset, or press the
or the Headset key
to switch to the speakerphone.
(
)
Audio-only/video call selection
You can choose to establish an audio-only call or a video call
while dialing or ringing, or toggle between an audio-only call
and a video call. This feature should be preconfigured by your
system administrator.
Topic s :
• Placing an audio-only/video call
• Answering a video call
• Switching between a video call and an audio-only call
Placing an audio-only/video call
You can choose to initiate an audio-only call or a video call.
Procedure:
1. When the phone is idle, do one of the following:
• Enter the desired number
• Tap the line key and enter the desired number
2. Navigate to Settings > Features > Call Waiting
3. Select O in the Call Waiting field
4. Select O in the Play Tone field
5. Optional: Enter the call waiting on code or o code
respectively in the On Code or O Code field
6. Tap
Switching among the handset,
speakerphone and headset modes
You can select the desired mode before placing a call, or can
alternate among speakerphone, headset and handset modes
during a call.
When using the speakerphone or the headset, the LED
indicator glows green.
2. Tap Video Call/Audio Call to place a video call or
audio-only call
22
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