Verizon GX440 User Manual
AirLink GX440 for Verizon LTE
User Guide
2140712
Rev 1.0
Preface
Important
Notice
Safety and
Hazards
Due to the nature of wireless communications, transmission and reception of data
can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be
totally lost. Although significant delays or losses of data are rare when wireless
devices such as the Sierra Wireless AirLink GX440 are used in a normal manner
with a well-constructed network, the Sierra Wireless AirLink GX440 should not be
used in situations where failure to transmit or receive data could result in personal
hazard or risk to the user or any other party, including but not limited to personal
injury, death, or loss of property. Sierra Wireless accepts no responsibility for
damages of any kind resulting from delays or errors in data transmitted or
received using the Sierra Wireless AirLink GX440, or for failure of the Sierra
Wireless AirLink GX440 to transmit or receive such data.
Do not operate the Sierra Wireless AirLink GX440 in areas where blasting is in
progress, near medical equipment, near life support equipment, or near any
equipment which may be susceptible to any form of radio interference. In such
areas, the Sierra Wireless AirLink GX440 MUST BE POWERED OFF. The Sierra
Wireless AirLink GX440 can transmit signals that could interfere with this
equipment.
Do not operate the Sierra Wireless AirLink AirLink GX440 in any aircraft, whether
the aircraft is on the ground or in flight. In aircraft, the Sierra Wireless AirLink
GX440 MUST BE POWERED OFF. When operating, the Sierra Wireless AirLink
GX440 can transmit signals that could interfere with various onboard systems.
Limitation of
Liability
Note: Some airlines may permit the use of cellular phones while the aircraft is on the
ground and the door is open. Sierra Wireless AirLink GX440 may be used at this time.
The driver or operator of any vehicle should not operate the Sierra Wireless
AirLink GX440 while in control of a vehicle. Doing so will detract from the driver or
operator's control and operation of that vehicle. In some states and provinces,
operating such communications devices while in control of a vehicle is an offense.
The information in this manual is subject to change without notice and does not
represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND
ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,
PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO,
LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE
ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS
PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its
affiliates aggregate liability arising under or in connection with the Sierra Wireless
product, regardless of the number of events, occurrences, or claims giving rise to
liability, be in excess of the price paid by the purchaser for the Sierra Wireless
product.
Rev 1.0 Jan.12 3
AirLink GX440 for Verizon LTE User Guide
Patents This product may contain technology developed by or for Sierra Wireless Inc. This
product includes technology licensed from QUALCOMM
manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more
patents licensed from InterDigital Group.
®
3G. This product is
Copyright © 2012 Sierra Wireless. All rights reserved.
Trademarks AirCard
Wireless™, AirPrime™, AirLink™, AirVantage™, and the Sierra Wireless logo are
trademarks of Sierra Wireless.
Windows
Corporation.
Macintosh
the U.S. and other countries.
QUALCOMM
used under license.
Other trademarks are the property of the respective owners.
®
and Watcher® are registered trademarks of Sierra Wireless. Sierra
®
and Windows Vista® are registered trademarks of Microsoft
®
and Mac OS X® are registered trademarks of Apple Inc., registered in
®
is a registered trademark of QUALCOMM Incorporated and is
Contact
Information
Support Desk: Phone: 1-877-231-1144
Hours: 5:00 AM to 5:00 PM Pacific Time,
Monday to Friday, except US Holidays
E-mail: support@sierrawireless.com
Sales Desk: Phone: 1-510-624-4200
1-604-232-1488
Hours: 8:00
E-mail: MobileandM2Msales@sierrawireless.com
Mail: Sierra Wireless America
39677 Eureka Drive
Newark, CA 94560
USA
Sierra Wireless
13811 Wireless Way
Richmond, BC V6V 3A4
Canada
Fax: 1-510-624-4299
1-604-231-1109
Website: www.sierrawireless.com
AM to 5:00 PM Pacific Time
Consult our website for up-to-date product descriptions, documentation,
application notes, firmware upgrades, troubleshooting tips, and press releases:
www.sierrawireless.com
4 2140712
Revision
History
Preface
Revision
number
1.0 January 2012 AirLink GX440 for Verizon LTE User Guide created and initially released.
Release date Changes
Rev 1.0 Jan.12 5
AirLink GX440 for Verizon LTE User Guide
6 2140712
Contents
Introduction to the AirLink GX440 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
ACEware™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Simplified Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Monitor and Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
ACEview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Connecting to Verizon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Steps of a Connection: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Dynamic vs. Static IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
LTE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Connection Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Virtual Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
IPsec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
GRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Events Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Tools and Reference Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Power Consumption: (@12V DC) . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Standards/Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Host Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Supported Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
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Contents
Interface Port Pin-Outs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing and Activating the AirLink GX440 . . . . . . . . . . . . . . . . . . . . . . . . .23
Physical Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Activating the AirLink GX440 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Updating AirLink GX440 Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Confirming the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Configuring Through ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Exchanging SIMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connecting Antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
GPS Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Connecting to Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connecting to a Computer or Other Device . . . . . . . . . . . . . . . . . . . . . . . . . 30
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
USB OTG Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
LED Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Light Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Mounting an AirLink GX440 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Mounting Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Mounting Adapter Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Configuring the AirLink GX440 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using a Terminal Application with AT Commands . . . . . . . . . . . . . . . . . . . . 35
AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Rev 5 Jan.12 8
Contents
Inputs, Relay Outputs, and Power Status . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Capturing External Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Digital Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Digital Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Power Modes and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Power Effect on Device State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Monitoring Power-In Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Federal Communications Commission Notice
(FCC United States) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Industry Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Antenna Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
RF Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
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AirLink GX440 for Verizon LTE User Guide
10 2120028
Introduction to the AirLink GX440
1: Introduction to the AirLink GX440
• ACEware™
• Connecting to
Verizon
• LT E
• Connection
Methods
• Networking
• Applications
• Software
• Documentation
The AirLink GX440 is a compact, intelligent, and fully-featured mobile
communications platform with multiple peripheral connections including serial,
Ethernet, and USB. Expanded I/O functionality in the power connector includes
one digital I/O and one low power timer enable input allowing remote
instrumentation possibilities.
Its high-precision GPS receiver, coupled with the rich embedded intelligence
provided by ALEOS™ technology, make AirLink GX440 the perfect choice for a
broad set of applications requiring superior remote management capabilities.
Figure 1-1: AirLink GX440
ALEOS, the embedded core technology of the Sierra Wireless AirLink product,
simplifies the installation, operation, and maintenance of any deployment, and
provides an always-on, always-aware intelligent connection for mission-critical
applications. ALEOS enables:
• Persistent Network Connectivity
• Over-The-Air (OTA) Upgrades
• Wireless Optimized TCP/IP
• Real-Time Notification
• Real-Time GPS Reporting
• GPS Store and Forward
• Packet Level Diagnostics
• Device Management & Control
• Protocol Spoofing
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AirLink GX440 for Verizon LTE User Guide
Figure 1-2: Powered by ALEOS
ACEware™
A wireless deployment is not complete until you have the software tools to
manage the devices monitoring your valuable equipment. Using the AirLink
Control Environment (ACE), ACEware is the device management and monitoring
application suite for Sierra Wireless AirLink devices powered by ALEOS.
Figure 1-3: ACEware Logo
The ACEware suite encompasses an application internal to the firmware
(ACEmanager) and Windows-based applications (ACEview and AceNet). You can
download the applications and their user guides from the Sierra Wireless AirLink
Solutions web site: http://www.sierrawireless.com/support. Contact your dealer or
Sierra Wireless representative for any further information.
Note: ACEview requires the Microsoft .NET Framework v. 2.0 and Microsoft Windows 98,
Windows 2000, Windows XP, or later. You can obtain the Microsoft .NET Framework from
Microsoft at: http://www.microsoft.com/.
ACEmanager
ACEmanager, the ACEware internal to the firmware, is a configuration and
monitoring tool that simplifies deployment and provides extensive monitoring,
control, and management capabilities. ACEmanager gives you the power to
monitor and control your Sierra Wireless AirLink communications platforms in
real-time.
12 2140712
Introduction to the AirLink GX440
Figure 1-4: ACEmanager: Status > Home
Simplified Deployment
ACEmanager provides the ability to remotely set up and configure Sierra Wireless
AirLink products. Remote device setup and configuration reduces the time of your
wireless deployment and provides a quicker path to ROI.
Templates allow you to easily configure devices in your fleet with identical
settings, ensuring a simple, accurate deployment.
Monitor and Control
ACEmanager allows an administrator to remotely monitor a device’s status, health
and configuration settings. The user interface displays signal strength, cell site
information, byte counters, and error conditions, enabling you to pinpoint any
issues and troubleshoot immediately.
ACEmanager enables remote configuration and parameter settings to be
changed or reset instantly over the air, change a device’s port configuration, IP
address settings, GPS settings, and much more. After configuring one device,
use the template feature to copy that device configuration to other devices.
Tip: Configuration steps and examples in this guide use ACEmanager.
ACEview
ACEview is an efficient status and connection monitoring application with a lowprofile, easy to read interface.
Figure 1-5: ACEview
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AirLink GX440 for Verizon LTE User Guide
Connecting to Verizon
The AirLink GX440 uses Verizon Wireless as an ISP (Internet Service Provider)
to connect you to the Internet.
Steps of a Connection:
1. When your AirLink GX440 is powered on, it automatically searches for
cellular service using LTE/CDMA-based cellular technology.
2. Your AirLink GX440 establishes a communications link to the Verizon network
with the radio module.
3. When your AirLink GX440 has received its IP address from Verizon, a
connection to the Internet or the cellular network is also available for
computers or other devices connected directly to the AirLink GX440.
The AirLink GX440 will perform routing for all internet traffic to and from the
computers or other end devices.
With the AirLink GX440 in Ethernet Public mode, only one device connected to
the Ethernet port will receive the public IP address which is the one provided by
the cellular network. In Ethernet Private mode, with a hub or switch connected to
the Ethernet port, the AirLink GX440 will provide NAT (network address
translation) for a range of computers or other devices connected to the switch or
hub and allows Internet access to all of them.
Dynamic vs. Static IP Addresses
There are two types of addresses on networks: dynamic and static.
• Dynamic addresses are assigned on a “need to have” basis. Your AirLink
GX440 might not always receive the same address each time it connects with
Verizon.
• Static addresses are permanently assigned to a particular account and will
always be used whenever your AirLink GX440 connects to the Internet. The
IP address will not be given to anyone else.
Most ISPs (cellular included) use dynamic IP addresses rather than static IP
addresses since it allows them to reuse a smaller number of IP addresses for a
large number of customers. A dynamic IP address is suitable for many common
Internet uses, such as web browsing, looking up data on another computer
system, or other client functions (such as data only being sent out or only being
received after an initial request).
Tip: If your account with Verizon includes a dynamic IP address and you need a static IP,
please consult your Verizon Representative for more information about changing your
account for static IP support.
14 2140712
Introduction to the AirLink GX440
If you need to contact your AirLink GX440, a device connected to the AirLink
GX440, or a host system using the AirLink GX440 from the Internet, you need to
have a known IP (such as one which is static) or domain name (an IP address
converted by a DNS server into a word based name). If you have a dynamic IP
address for your device, you can use a Dynamic DNS service (such as IP
Manager) to translate your IP address into to a domain name.
Caution: To connect remotely to your AirLink GX440 using TCP/IP, the IP address given
to your device by Verizon cannot be a private or internal IP address (e.g., a special private
network) unless you are on the same network or inside that network’s firewall (such as with
frame relay).
LTE
LTE (Long Term Evolution) is the predominant 4th-generation wireless standard
world-wide. The 3GPP Release 8 specification outlines the features and
requirements. Key features include:
• Peak data rate -
· 50 Mbps DL (MIMO)
· 25 Mbps UL (SISO)
• Up to 200 active users in a cell (5 MHz)
• Less than 5 ms user-plane latency
• Supported bandwidths -
· 5 MHz
· 10 MHz
• Enhanced support for end-to-end QOS
• Physical layer uses -
· DL: OFDMA (Orthogonal Frequency Division Multiplexing Access);
Modulation: QPSK, 16QAM and 64QAM
· UL: Single Carrier FDMA (Single carrier Modulation and Orthogonal
Frequency Multiplexing);
Modulation: QPSK, 16QAM
• MIMO (Multi-Input Multi-Output)
CDMA (Code Division Multiple Access) provides backward compatibility and
seamless connections. The AirLink GX440 will fall back to 1x or EV-DO when LTE
is not available.
EV-DO revision A is an enhancement on the original revision 0 adding expanded
upload capabilities and a more robust connection overall. In addition to increasing
the downlink speed, revision A increases the uplink speed, is backwards
compatible, and automatically connects with existing and broadly deployed
EV-DO Rev. 0 and 1x networks ensuring reliable and pervasive connectivity.
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