Verizon GT704WG User Manual

Wireless DSL Gateway

User’s Manual

GT704WG

Table of Contents

1 Introduction 1

Minimum System Requirements 1 Features 2 Getting to Know the Gateway 3

2 Performing a Quick Setup 7

Accessing Quick Setup Screens 7 Changing the Password 10

3 Viewing the Gateway’s Status 13

Broadband Connection Status 13 Network Status 16

4 Configuring Wireless Settings 17

Accessing Wireless Setup 17 Basic Wireless Setup 20 Wireless Advanced Settings 20 Wireless Status 25

5 Configuring Advanced Settings 27

Accessing Advanced Setup Screens 27 DSL Settings 30 DHCP Settings 30 LAN IP Address 32 WAN IP Address 33 QoS Settings Upstream 35 QoS Settings Downstream 38 QoS Status 39 Remote Management/Telnet 39 Telnet Timeout Setting 40 Dynamic Routing 41 Static Routing 41 UPnP (Universal Plug and Play) 42 USB Port Detection 42 Time Zone 43 Remote Syslog Capture 43

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Table of Contents

6 Configuring Security Settings 45

Accessing Wired Security Screens 45 Admin User Name and Password 46 Firewall 47 Applications 50 DMZ Hosting 51 NAT (Network Address Translation) 52 Port Mapping 52

7 Configuring Parental Controls 53

Accessing Parental Control Screens 53 Services Blocking 54 Website Blocking 55 Schedule Rules 56

8 Configuring the Gateway’s Utilities 59

Accessing the Utilities Screens 59 Restore Default Settings 61 Upgrade Firmware 61 Multiple PVC 62 Web Activity Log 62 System Log 63 OAM Ping Test 64 Ping Test 65 Reboot 65

9 Troubleshooting 67

Troubleshooting 67 Frequently Asked Questions 69

A Reference 75

Locating Computer Information 75 Locating Windows Operating System Files 76

B Switching to Static IP on the Computer 79

Windows 98 SE 79 Windows Me 82 Windows 2000 85 Windows XP 89

C Computer Security 93

Comparing DSL Service with a Dial-Up Modem 93 Gateway Security 94 Computer Security 94 Electronic Security 95

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Table of Contents

D Specifications 97

General 97 Wireless Operating Range 98 LED Indicators 98 Environmental 98

E Glossary 99 F Service Acronyms 103

Service Acronym Definitions 103

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Introduction

1

Thank you for purchasing the Wireless DSL Gateway. The Gateway is the simplest way to connect computers to a high-speed broadband connection. This easy-to-use product is perfect for the home office or small business. If you want to take your computing to the next level, the Wireless DSL Gateway is sure to be one of the keys to your success.

Minimum System Requirements

s Active DSL service

s Computer with an 10 Mbps or 10/100 Mbps Ethernet connection, or USB

connection

s Microsoft Windows 98 Second Edition (SE), Millennium Edition (Me), NT 4.0,

2000, XP, Vista Mac OS 7.1+, 8.0+, 9.0+, OS X+

Note: USB LAN port is not supported with Microsoft Windows

☞

NT 4.0, Windows Vista 64-bit, or Mac OS.

s Internet Explorer 4.0 or higher (5.x+ recommended) or Netscape Navigator

4.0 or higher (4.7+ recommended)

s TCP/IP network protocol installed on each computer

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Chapter 1 Introduction

Features

s Plug-and-Play installation support for computers running Windows oper-

ating systems (98SE, Me, 2000, XP, and Vista)

s ADSL WAN port (RJ-11)

s Full-rate ANSI T1.413 Issue 2, ITU G.992.1(G.dmt) and G.992.2(G.lite)

standard compliance

s Auto-handshake for different ADSL flavors

s USB 1.1 device specification compliance

s 12 Mbps USB data rate (full speed) support

s Bridged Ethernet over ATM, PPP over ATM, PPP over Ethernet

s Precise ATM traffic shaping

s IP packet routing and transparent bridge

s RIP-1, RIP-2, and static routing protocol support

s Built-in NAT, DHCP server

s DNS relay support

s PAP/CHAP authentication, administrative passwords through Telnet

s 64-, 128-, and 256-bit WEP/WPA wireless LAN security

s IEEE 802.3 Ethernet standard compliance

s 10/100 Base-T Ethernet ports (4)

s Fast Ethernet flow control support

s Web-based configuration setup

s FTP firmware upgradeable

s Web download support

s 802.11b/g support

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Chapter 1 Introduction

Power

DSL

Internet

Ethernet

1

Wireless

2

3

4

USB

1

2

3

4

Getting to Know the Gateway

This section contains a quick description of the Gateway’s lights, ports, etc. The Gateway has several indicator lights (LEDs) on its front panel and a series of ports on its rear panel.

Front Panel

The front panel of the Gateway features nine lights: Power, DSL, Internet, Ethernet (4), USB, and Wireless.

Power Light

The Power light displays the Gateway’s current status. If the Power light glows steadily green, the Gateway is receiving power and fully operational. When the Power light is rapidly flashing, the Gateway is initializing. If the Power light is glows red when the Power cord is plugged in, the Gateway has suffered a critical error and technical support should be contacted.

DSL Light

The DSL light illuminates when the Gateway is connected to a DSL line.

Internet Light

When the Internet light glows steadily, the Gateway is connected to the DSL provider. When it flashes, the Gateway’s built-in DSL modem is training for the

DSL service.

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Chapter 1 Introduction

12VDC 0.6A

4

2

1

ON/OFF

Ethernet Cable

(from Ethernet port [1-4]

to computer)

USB Cable

(from USB port

to computer)

Power Adapter

(from Power port

to power outlet)

DSL Cable (from DSL port to phone jack)

Ethernet Lights

The Ethernet lights illuminate when the Gateway is connected to one or more of its yellow Ethernet ports.

USB Light

The USB light illuminates when the Gateway is connected via its USB port.

Wireless Light

The Wireless light illuminates when the Gateway is connected wirelessly (if the Gateway’s Wireless feature is turned on).

Rear Panel

The rear panel of the Gateway contains seven ports (Ethernet [4], Phone, USB, and Power), as well as Reset and Power switches.

Ethernet Ports

The Ethernet ports are used to connect computers to the Gateway via Ethernet cable. The Ethernet ports are 10/100 Mbps auto-sensing ports, and either a straight-through or crossover Ethernet cable can be used when connecting to the ports.

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Chapter 1 Introduction

DSL Port

The DSL port is used to connect the Gateway to a DSL (Digital Subcriber Line) connection.

Reset Switch

Depressing the Reset switch for one second will restore the Gateway’s factory default settings. To reset the Gateway, depress and hold the Reset switch for approximately one second. The reset process will start after releasing the switch.

USB Port

The USB port is used to connect a computer to the Gateway via USB cable.

Power Port

The Power port is used to connect the Power cord to the Gateway.

Warning: Do not unplug the Power cord from the Gateway

N

during the reset process. Doing so may result in permanent damage to the Gateway.

Power Switch

The Power switch is used to power the Gateway on and off.

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Performing a Quick Setup

This chapter is a guide through a quick set up of the Gateway, including how to connect the Gateway to the ISP.

To complete the quick setup, have the Welcome Letter or ISP Worksheet handy. If the document is not available, contact the ISP immediately.

Accessing Quick Setup Screens

To access the Quick Setup screens:

1. Open a Web browser. In the “Address” text box, type:

http://192.168.1.1

then press Enter on the keyboard.

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Chapter 2 Performing a Quick Setup

2. The “Home” screen appears. Click Quick Setup.

3. A login window appears. Enter the user name and password in the appropri-

ate text boxes, then click OK.

Note: The default user name is “admin.” The default password is

☞

“password.”

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Chapter 2 Performing a Quick Setup

4. Follow the instructions in the “Welcome to the Quick Setup” screen, then click Next.

5. At the top of the next window, select PPPoE or DHCP.

5a. If PPPoE was selected in step 5, the default user name and password are

entered in the appropriate text boxes. If “DHCP” was selected, go to step 6.

5b. If PPPoE was selected in step 5, select the IP type (“Dynamic IP-DHCP

[Default]” or “Single Static IP Address”). If Single Static IP Address was selected, enter the address in the appropriate text box.

6. Optional - Select the DNS type (“Dynamic DNS Addresses [Default]” or

“Static DNS Addresses”). If Static DNS Addresses was selected, enter the prima- ry and secondary DNS addresses in the appropriate text boxes. If unsure what to enter in this section, contact the ISP.

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Chapter 2 Performing a Quick Setup

7. Click Apply at the bottom of the screen.

8. Read the instructions on the next screen. The Gateway is successfully

configured.

The Power light flashes rapidly while the Gateway restarts, then glows steadily green when fully operational. The Internet light will also glow steadily green. The Gateway is now configured and users can start surfing the Internet. If an error appears, stating the Web browser was unable to connect to the Internet, check the configuration settings. Ensure all the information required by the ISP is entered correctly.

Changing the Password

To create or change the password allowing access to the Gateway’s Web Configuration screens, follow these instructions:

1. From the “Home” screen, select Security.

2. The “Security” screen appears. Select “Admin User Name and Password.”

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Chapter 2 Performing a Quick Setup

3. The “Change Admin Username/Password” screen appears. Enter a new

Username in the “Admin User Name” text boxt, then enter a new password in the “Admin Password” text box. Make sure to write down the user name and password and keep it in a secure location. They will be needed to access the Gateway’s Web Configuration screens in the future.

4. Click Apply at the bottom of the screen.

5. Read the instructions on the next screen. The user name and password are

successfully changed.

Once the Gateway has rebooted, the new user name and password are active. To access the Gateway’s Web Configuration screens, the new user name and password must be entered.

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Viewing the Gateway’s Status

After configuring the Gateway, the Gateway’s connection and network status can be viewed. The Internet connection status is viewed in the “Broadband Connection Status” screen, while the network status is viewed in the “My Network” screen.

Broadband Connection Status

To view the Gateway’s connection statistics, select Status in the Home screen. The “Broadband Connection Status” screen appears. There are three sections in this screen: General Statistics, PPP Status, and DSL Status.

Note: No settings (other than connecting or disconnecting from

☞

the Internet by clicking on Connect or Disconnect) can be changed from the Broadband Connection Status screen.

General Statistics

The top section of the Broadband Connection Status screen displays general statistics regarding the Gateway, including model number, firmware version, IP address, and gateway IP address.

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Chapter 3 Viewing the Gateway’s Status

PPP Status

The middle section of the Broadband Connection Status screen displays the status of the Gateway’s PPP connection, including user name, authentication failures, and packets sent and received.

DSL Status

The bottom section of the Broadband Connection Status screen displays the status of the Gateway’s DSL connection, including mode settings, connection status, and number of discarded packets. Click Reset to refresh all statistics on this screen

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Chapter 3 Viewing the Gateway’s Status

In the menu on the left side of the Broadband Connection Status screen, there are two other options available to view: NAT Table and Routing Table. Click to gen- erate the option of choice.

NAT Table

Selecting NAT Table generates the “NAT Table” screen. This screen displays an overview of the current list of open connections through NAT (Network Address Translation) the Gateway supports between the networked computers and the Internet.

Routing Table

Selecting Routing Table generates the “Routing Table” screen. This screen displays the an overview of the Gateway’s network routes.

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Wireless DSL Gateway User Manual

Network Status

To view the Gateway’s network status, select My Network in the “Home” screen. The “My Network” screen appears, listing all devices connected to the network. From this screen, various settings can be accessed, including Website blocking, Schedule Rules, and Enable Application.

To view the network status of a particular device, click View Device Details for the device. An overview of the device’s network status appears.

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Configuring

#

Wireless Settings

This chapter explains how to set up the Gateway’s wireless network capabilities, including setting up wireless security and viewing the wireless connection status.

Accessing Wireless Setup

To access the Wireless Settings configuration screens, follow these instructions:

1. Open a Web browser. In the “Address” text box, type:

http://192.168.1.1

then press Enter on the keyboard.

2. The “Home” screen appears. Click Wireless Setup.

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Chapter 4 Configuring Wireless Settings

3. A login window appears. Enter the user name and password in the appropri-

ate text boxes, then click OK.

Note: The default user name is “admin.” The default password is

☞

“password.”

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Chapter 4 Configuring Wireless Settings

4. The “Wireless Basic Settings” screen appears. To modify a specific configura-

tion, click on its name in the menu bar on the left, or from the list in the middle of the screen.

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Chapter 4 Configuring Wireless Settings

Basic Wireless Setup

To perform a basic setup of a wireless network using the Gateway:

1. In the “Wireless Basic Settings” screen, turn the Gateway’s wireless radio on by

selecting On.

2. Create a name for the wireless network and enter it in the “ESSID” text box.

3. Select a channel from the “Channel” drop-down menu. In the United States,

use channels 1-11.

4. Activate WEP (Wired Equivalent Privacy) to secure the wireless network by

selecting WEP.

5. Create a 64-bit WEP key by selecting 64-bit WEP Key from the “select a WEP

Key” drop-down menu, then entering a 10-digit key in the “Key Code” text box. The digits can be any letter from A-F, and any number from 0-9.

6. Write down the Gateway’s wireless settings. To connect other devices to the

wireless network, the devices’ wireless settings must match the Gateway’s wireless settings exactly. Check the “Current Wireless Status” box (available in any wireless setting screen) to view the Gateway’s wireless status and settings.

Wireless Advanced Settings

To access the Gateway’s wireless advanced settings screens, select Advanced Settings from the menu on the left side of the “Wireless Basic Settings” screen.

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Chapter 4 Configuring Wireless Settings

This generates the “Wireless Advanced Settings” screen. In this screen, the security of the wireless network can be activated and fortified.

Wireless Security

The first section of the Wireless Advanced Settings screen involves wireless security (securing wireless traffic as it transmits through the air). The Gateway offers three types of wireless security: WEP, WEP+802.1x, and WPA.

WEP

Selecting WEP in the Wireless Advanced Settings screen generates the “WEP Key” screen. Here, the authentication type, encryption level, and WEP keys are entered to activate WEP (Wired Equivalent Privacy) security encryption for the wireless network.

Authentication Type - There are three authentication types: Open, Shared, and Both. Open authenticaton allows any wireless-enabled device to recognize the network, even if the WEP key is invalid. Shared allows only wireless-enabled devices with the correct WEP key to recognize the network.

64-bit WEP - 64-bit WEP requires one or more keys, each key comprising five hexa- decimal pairs. One key (Key 1) is automatically generated by the Gateway at startup, based on the Gateway’s MAC address. This key is also displayed on a sticker on the bottom of the Gateway. A hexadecimal digit consists of an alphanumeric character ranging from 0-9 or A-F. An example of a 64-bit WEP key is: 4E-A3-3D-68-72. To create a new set of 64-bit WEP keys, activate one or more keys by clicking in the appropriate circles, then enter five hexadecimal digit pairs in each activated Key text box (Key 1-, Key 2-, Key 3-, Key 4-). After activating 64-bit WEP, a computer with wireless capability can join the network only if these same keys are entered in the computer’s wireless encryption scheme.

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Chapter 4 Configuring Wireless Settings

128-bit WEP - 128-bit WEP requires one or more keys, each key comprising 13 hexadeci-

mal pairs. A hexadecimal digit consists of an alphanumeric character ranging from 0-9 or A-F. An example of a 128-bit WEP key is: 3D-44-FE-6C-A1-EF-2E-D3-C4-21-74-5D-

B1. To create a 128-bit WEP key, activate Key 1 by clicking in the appropriate circle, select

“128 bit” from the drop-down list on the right, then enter 13 hexadecimal digit pairs in the Key text box. After activating 128-bit WEP, a computer with wireless capability can join the network only if this key is entered in the computer’s wireless encryption scheme.

256-bit WEP - 256-bit WEP requires one or more keys, each key comprising 29 hexa-

decimal pairs. A hexadecimal digit consists of an alphanumeric character ranging from 0-9 or A-F. To create a 256-bit WEP key, activate Key 1 by clicking in the appro- priate circle, select “256 bit” from the drop-down list on the right, then enter 29 hexadecimal digit pairs in the Key text box. After activating 256-bit WEP, a computer with wireless capability can join the network only if this key is entered in the computer’s wireless encryption scheme.

Note: Not all wireless PC Cards support 128- or 256-bit WEP.

☞

Ensure all PC Cards installed in the networked computers support 128- or 256-bit WEP before activating.

When finished with this screen, click Apply to save all changes. To return to the Wireless Advanced Settings screen, click Back.

WEP+802.1x

Activating WEP+802.1x in the Wireless Advanced Settings screen generates the “WEP+802.1x” screen. This setting is for enterprise networks only, and should be accessed by an experienced information systems specialist.

To set up WEP+802.1x security, enter the IP address of the RADIUS server in the “Server IP Address” text box, and the “Secret” key (for communication between the RADIUS server and the Gateway) in the “Secret” text box. The “Port” and “Group Key Interval” values should remain the same.

When finished with this screen, click Apply to save all changes. To return to the Wireless Advanced Settings screen, click Back.

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Chapter 4 Configuring Wireless Settings

WPA

Activating WPA (Wi-Fi Protected Access) in the Wireless Advanced Settings screen generates the “Wireless WPA Settings” screen.

There are two levels of WPA. “Pre-Shared Key (PSK) for Home Network” is for home network security. To set up a PSK (Pre-Shared Key), enter 8-63 alphanu- meric characters in the text box. All wireless-enabled devices must support WPA and know the PSK to join the network. The “Group Key Interval,” “Server IP Address,” “Port,” and “Secret” text boxes are enterprise network specific, and should only be accessed by an information systems professional. See “WEP+802.1x” on the previous page for more information.

When finished with this screen, click Apply to save all changes. To return to the Wireless Advanced Settings screen, click Back.

ESSID Broadcast

Selecting ESSID Broadcast in the Wireless Advanced Settings screen generates the “ESSID Broadcast” screen.

To prevent a unwanted computers from joining the Gateway’s wireless network by using an ESSID of “Any,” select Disable in the ESSID Broadcast screen. To broad- cast the wireless network’s ESSID, select Enable. When finished with this screen, click Apply to save all changes. To return to the Wireless Advanced Settings screen, click Back.

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Chapter 4 Configuring Wireless Settings

Wireless MAC Authentication

Selecting Wireless MAC Authentication in the Wireless Advanced Settings screen generates the “Wireless MAC Authentication” screen.

This feature allows the user to control the wireless LAN network by denying or allowing wireless access by specifying the MAC address of the wireless client(s) allowed or denied access on the wireless network. To do this, follow the instruction on-screen.

When finished with this screen, click Apply to save all changes. To return to the Wireless Advanced Settings screen, click Back.

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Chapter 4 Configuring Wireless Settings

802.11b/g Mode

Selecting 802.11b/g Mode in the Wireless Advanced Settings screen generates the “802.11b/g Mode” screen.

Access to the Gateway’s network can be restricted to wireless clients using either the 802.11b or 802.11g wireless adapters. Click on the down arrow next to the drop- down menu and select the desired option. We recommend using the “Mixed” mode (the default option), which enables both 802.11b and 802.11g wireless clients to join the network.

When finished with this screen, click Apply to save all changes.

Wireless Status

To view the Gateway’s wireless status and settings, select Wireless Status from the menu on the left side of the “Wireless Basic Settings” screen.

The “Wireless Status” screen appears, which displays all of the settings of the Gateway’s wireless network settings.

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