Venstar T7900 User Manual

RESIDENTIAL MODEL T7900

with Humidity Control

Owner’s Manual &

Installation Guide

CAUTION

Follow the Installation Instructions before proceeding. Set the thermostat mode to “OFF” prior to changing settings in setup or restoring Factory Defaults.

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for an intentional radiator, pursuant to Part 15, subpart C of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference in radio communications. However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that of the

receiver.

• Consult the dealer or an experienced radio or TV technician for help.

Notice: Only peripherals complying with FCC limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Venstar, is likely to result in interference to radio and TV reception. Changes or modiﬁcations to the product, not expressly approved by Venstar could void the user’s authority to operate the equipment.

FCC - INDOOR Mobile Radio Information: To comply with FCC/IC RF exposure limits for general population / uncontrolled exposure, the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

This Device complies with Industry Canada License-exempt RSS standard(s). Operation is subject to the following two conditions: 1) this device may not cause interference, and 2) this device must accept any interference, including interference that may cause undesired operation of the device.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

Cet appareil est conforme avec Industrie Canada, exempts de licence standard RSS(s). Son fonctionnement est soumis aux deux conditions suivantes: 1) ce dispositif ne doit pas causer d’interférences, et 2) ce dispositif doit accepter toute interférence, y compris les interférences qui peuvent causer un mauvais fonctionnement de l’appareil.

En vertu des règlements d’Industrie Canada, cet émetteur de radio ne peut fonctionner en utilisant une antenne d’un type et maximale (ou moins) Gain approuvé pour l’émetteur par Industrie Canada. Pour réduire les interférences radio potentielles aux autres utilisateurs , le type d’antenne et son gain doivent être choisis aﬁn que la puissance isotrope rayonnée équivalente (PIRE) ne est pas plus de ce qui est nécessaire pour une communication réussie.

We, Venstar, declare under our sole responsibility that the device to which this declaration relates: Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This color touchscreen has the ability to receive updates to its ﬁrmware. Periodically ﬁrmware updates are released by the manufacturer to add features and/or performance enhancements. This manual was produced reﬂecting the most current ﬁrmware/feature set at the time of publication, ﬁrmware rev. 4.04. Firmware releases after rev. 4.04 may not be adequately depicted in this manual. Please refer to the appropriate website or contact your place of purchase to learn about changes to the thermostat after ﬁrmware release 4.04.

MUH-SKYPORT2

Glossary of Terms

Auto-Changeover: A mode in which the thermostat will turn on the

heating or cooling based on room temperature demand.

Cool Setpoint: The warmest temperature that the space should rise

to before cooling is turned on (without regard to deadband).

Deadband: The number of degrees the thermostat will wait, once a

setpoint has been reached, before energizing heating or cooling.

Differential: The forced temperature difference between the heat

setpoint and the cool setpoint in Auto Mode.

Heat Setpoint: The coolest temperature that the space should drop

to before heating is turned on (without regard to deadband).

Icon: The word or symbol that appears on the thermostat display.

Mode: The current operating condition of the thermostat

(i.e. Off, Heat, Cool, Auto).

Non-Programmable Thermostat: A thermostat that does not have

the capability of running Time Period Programming.

Programmable Thermostat: A thermostat that has the capability of

running Time Period Programming.

Temperature Swing: Same as Deadband.

Time Period Programming: A program that allows the thermostat

to automatically adjust the heat setpoint and/or the cool setpoint based on the time of the day. Same as Schedule.

iii

Table of Contents

GET TO KNOW YOUR THERMOSTAT

Home Screen ........................................................................................ 1

Menu Screens ....................................................................................... 1

Dropdown Dashboard ........................................................................... 2

Care and Use of Your Thermostat ......................................................... 3

QUICK START

Selecting Your Desired Temperature and Mode .................................... 4

Using the Fan Button ............................................................................ 4

Setting the Time & Date ........................................................................ 5

Setting the Time .............................................................................. 6

Setting the Date .............................................................................. 7

Daylight Savings Setup ................................................................... 7

Connecting to Wi-Fi ......................................................................... 8

WiFi Set up - Create a Skyport Account ......................................... 10

MAIN MENU BUTTONS

SCHEDULE ............................................................................................ 11

View My Schedule......................................................................... 12

Edit My Schedule .......................................................................... 12

SMART FAN .......................................................................................... 14

Smart Fan On/Off .......................................................................... 15

Smart Fan Minimum Runtime ....................................................... 15

Start/Stop Times ........................................................................... 15

Days to allow Smart Fan operation ............................................... 15

SCREENSAVER ..................................................................................... 16

Screensaver On/Off ....................................................................... 17

ScreensaverSetup ......................................................................... 17

Screensaver Preview ..................................................................... 17

ALERTS ................................................................................................ 18

View Current Alerts ........................................................................ 19

Reset Alerts ................................................................................... 19

Set/Edit Reminders........................................................................ 19

Service Information (Who To Call For Service) .............................. 19

Table of Contents

DISPLAY ............................................................................................20

Active Brightness ...................................................................... 21

Idle Brightness .......................................................................... 21

Night Dimmer ............................................................................ 21

Maintenance .............................................................................. 22

PREFERENCES .................................................................................. 23

User Interface Themes .............................................................. 24

Custom Wallpaper ..................................................................... 24

Heat/Cool Indicator .................................................................... 24

Sound Options ........................................................................... 24

HUMIDITY .......................................................................................... 25

Humidiﬁcation Settings ............................................................. 26

Dehumidiﬁcation Settings ......................................................... 26

VACATION/AWAY ................................................................................ 27

Clear Vacation Schedule ............................................................ 28

Set Vacation Schedule ............................................................... 28

Schedule.................................................................................... 29

Modes & Setpoints .................................................................... 29

SECURITY .......................................................................................... 30

Auto Screenlock ........................................................................ 31

Setpoint Limits .......................................................................... 31

INFORMATION ...................................................................................32

My Thermostat .......................................................................... 33

View Runtime Graphs ................................................................ 33

Who to Call for Service .............................................................. 33

SETTINGS .......................................................................................... 34

Thermostat Name ...................................................................... 38

Available Modes ........................................................................ 38

SD Card (Import and Export) ...................................................... 38

Table of Contents

GENERAL SETUP ................................................................................38

Units (F or C)..................................................................................38

Language ......................................................................................39

Smart Recovery On/Off..................................................................39

Simple Thermostat On/Off ............................................................. 39

AUTOMATED DEMAND RESPONSE .....................................................40

INSTALLATION SETTINGS ................................................................... 54

Heat & Cool Stages........................................................................54

Heat & Cool Stages....................................................................37

Compressor Stages ...................................................................40

Aux Heat Stages ........................................................................40

Timers & Deadbands .....................................................................40

Free Cooling ..................................................................................56

Heat Pump Settings .......................................................................57

Heat Pump Lockout - Enabled/Disabled ...................................57

Heat Pump Lockout Outdoor Temp ...........................................57

Aux Heat Lockout Enabled/Disabled .........................................57

Aux Heat Lockout Temp ............................................................57

Dual Fuel Settings .....................................................................57

Dual Fuel On/Off .................................................................57

Changeover With Outdoor Temp On/Off ..............................57

Adjust Balance Point ..........................................................57

AUX Output Settings ......................................................................58

Fan Off Delay .................................................................................59

Sensor Settings .............................................................................59

Control Sensor .........................................................................59

Wired Sensor ...........................................................................59

Calibrate Sensors .....................................................................59

Test Outputs ..................................................................................59

Dealer Information ........................................................................60

Upgrade Firmware ........................................................................60

Delete Custom Images ..................................................................60

Calibrate Clock ..............................................................................60

Table of Contents

Reset to Factory Default Settings .......................................................60

Restart Thermostat .............................................................................60

WI-FI ..................................................................................................61

Status ..............................................................................................61

Setup ..............................................................................................61

Local API .........................................................................................62

SKYPORT .............................................................................................66

Account ..........................................................................................66

EMERGENCY HEAT ..............................................................................67

COLORTOUCH ASSISTANT .................................................................. 68

Installing the ColorTouch Assistant Software .....................................68

Uploading Photos ...............................................................................69

INSTALLATION INSTRUCTIONS ..........................................................70

Remove & Replace the Old Thermostat ..............................................70

Wire Connections ................................................................................71

Determining Your Existing Wiring and Equipment ..............................72

Making 4 Wires Work When 5 Wires Are Required .............................. 74

Making 5 Wires Work When 6 Wires Are Required .............................. 75

The ColorTouch Thermostat Backplate ...............................................76

Explanation Of the Thermostat Dip Switches......................................77

Sample Wiring Diagrams ....................................................................78

TROUBLESHOOTING .............................................................................81

INDEX .....................................................................................................82

WARRANTY ............................................................................................86

vii

Get To Know Your Thermostat

Home Screen

Backlit ColorTouch Display

Connectivity Symbol Table

Not connected to Wi-Fi

Connected to local access point w/IP address without Skyport enabled

Connected to local access point w/IP address, but not yet connected to Skyport

Connected to Skyport

Drop Down

Sensor Button

Indoor Humidity Reading

Outdoor Te mperature

(If optional accessory is used or connected to Skyport)

Connectivity Symbol

Warmer Button

SD Card

Slot

Cooler Button

Menu Button

Fan Button

Date & Time

Main Menu Screen

Back Button

Buttons

Scrolling Buttons

Mode Buttons

Home/Away Button

Sub Menu Screen

Sub Menu

Buttons

Indicates Options

Available

Scrolling

Buttons

Home Button

Get To Know Your Thermostat

Temp

Dropdown Dashboard

The Dropdown Dashboard displays temperature, humidity, and other readings. It will also show the high and low readings of the day.

Drop Down

Dashboard Button

Wi-Fi

Connection

Icon

Connectivity Symbol Table

Not connected to Wi-Fi

Connected to local access point w/IP address without Skyport enabled

Connected to local access point w/IP address, but not yet connected to Skyport

Connected to Skyport

(The contents of your Dashboard may vary)

Dropdown Dashboard

Room

Temp

Outdoor

Press the HOME button to return to the Home Screen

Weather

Display

Get To Know Your Thermostat

Care and Use of Your Thermostat

Pencils, pens and other sharp objects should never be used on your thermostat; these may damage your touchscreen. Only use your ﬁnger tip to press the touchscreen buttons.

Use a soft, damp cloth to clean the screen.

DO NOT USE ABRASIVE CLEANERS OR CLEANERS THAT CONTAIN SOLVENTS. DO NOT SPRAY ANYTHING DIRECTLY ONTO THE THERMOSTAT.

Quick Start -

Temperature, Modes & Fan

Selecting Your Desired Temperature and Mode

Press

The Heat or Cool Setpoint is the temperature the room has to reach before heating or cooling will turn on.

(Without regard to deadband)

Press

HEAT will allow only heat operation.

COOL will allow only cool operation.

AUTO will allow both Heat and Cool operation.

OFF - heating and cooling systems are turned off.

AUTO-CHANGEOVER MODE - Pressing the WARMER or

COOLER buttons in Auto mode will adjust both the heat and cool setpoints simultaneously. To adjust heat and cool setpoints individually, choose HEAT mode to adjust the heat setpoint and COOL mode to adjust the cool setpoint, then return to AUTO mode.

HEAT OR COOL MODE - Pressing the WARMER or COOLER buttons in Heat or Cool mode will adjust only the heat or cool setpoints.

or to adjust temperature

Cool Setpoint

Fan

or the MODE Icon

Heat Setpoint

Warmer

Button

Cooler

Button

Using the Fan Button

Press the FAN Icon

FAN ON fan runs constantly even in OFF Mode.

FAN AUTO fan only runs with a heating or cooling demand.

Quick Start -

Set Time & Date

Set Current Time

Use AM/PM - ON

Set Current Date

Daylight Savings Setup

Daylight Savings Time - OFF

Start Schedule

Stop Schedule

Set Time & Date

NOTE: When the thermostat is connected to a Sk yport account, the Time & Date are automatically synchronized to the Skyport Cloud, including automatic Daylight Savings adjustments. Your time zone is selected in the Skyport web application.

Starts On

Day

Month

Ends On

Day

Month

(2nd)

(Sun)

(March)

(1st)

(Sun)

(November)

Quick Start -

Setting the Time

Set Time & Date

Press

then

Set Time & Date

Set Current Time

Press

Choose

For 12 hour AM/PM clock

For 24 hour clock

Press

hr +

and

hr -

BACK

when ﬁnished.

Use AM/PM - ON

Use AM/PM - OFF

BACK

when ﬁnished.

to scroll down.

min +

to set the current time.

min -

(12:00 AM)

Press

Quick Start -

Press

Setting the Date

Set Current Date

Press

Daylight Savings Setup

Tu rn Daylight Savings Time on or off.

Adjust when Daylight Savings Time begins.

Adjust when Daylight Savings Time ends.

Press

after making a change to a selection.

Press

or the Home button when ﬁnished.

Press the day on the calendar

Su Mo Tu We Th Fr Sa

27 28 29 30 1 23

45678910

1211

19 20 21 22 23 24

1234567

BACK

Set Time & Date

6/1/2013

to set the current month and year.

17161514

31302928272625

Daylight Savings Time - OFF

Daylight Savings Time - ON

Start Schedule

Starts On

Day

Month

Stop Schedule

Ends On

Day

Month

Press

when ﬁnished.

(2nd)

(Sun)

(March)

(November)

(1st)

(Sun)

BACK

Quick Start - Connect to Wi-Fi

Connect to Wi-Fi (from initial start up)

When power is connected to the thermostat and it has not been conﬁgured to connect to a Wi-Fi Access point, the following message appears:

Wi-Fi Set Up

No Wi-Fi access points are conﬁgured for your thermostat. Would you like to set up one now?

YES NO

YES

Select the access point you wish to connect to from the list.

Enter the password for the Wi-Fi Access Point and press NEXT.

Select automatic setup and press NEXT.

When ﬁnished, a dialog box will appear conﬁrming the successful connection to the local Wi-Fi Access Point.

Select OK, then the Wi-Fi status page will appear. Upon closing of the Wi-Fi status page, you will be asked to join the thermostat to a Skyport account.

Select YES and follow the onscreen instructions to create a new Skyport account or to add the thermostat to an existing account.

Press YES

Quick Start -

Press Wi-Fi

Connect to Wi-Fi (from menus)

Press MENU

Press DOWN

• Wi Fi Setup

Select the access point from the list that you want to connect to.

Enter the password for the Wi-Fi Access Point and press NEXT.

Select automatic setup and press NEXT.

When ﬁnished, a dialog box will appear conﬁrming the successful connection to the local Wi-Fi Access Point.

Select OK, then the Wi-Fi status page will appear. Upon closing of the Wi-Fi status page, you will be asked to join the thermostat to a Skyport account.

Select YES and follow the onscreen instructions to create a new Skyport account or to add the thermostat to an existing account.

Press Wi-Fi Setup

Quick Start - Connect to Wi-Fi (from menus)

Although there is more than one way to create a Skyport account, the steps below illustrate creation from a browser.

If the thermostat is connected to the local Wi-Fi Access Point, but not yet joined to a Skyport account, you may join the thermostat to an account by doing the following:

Select MENU from the thermostat’s home screen.

Scroll down

Select Skyport

Select Skyport Account and follow the onscreen instructions.

• Skyport Account

1. Open your browser to: https://venstar.skyportcloud.com

2. Select “Create account now”

Create Account Now

3. Follow on screen instructions to create an account and add a thermostat to the Skyport account.

Main Menu Buttons -

Schedule

View My Schedule

Edit My Schedule

Schedule

Main Menu Buttons -

This thermostat features up to four programmable time periods per 24 hour day: Morning, Day, Evening, and Night. The start time for each time period is

Schedule

adjustable. The stop time for each time period is the start time for the next period.

Schedule

View My Schedule

Press a day of the week to view its settings. This may be repeated for each day.

Edit My Schedule

Press and select days to program

Select individual days

Select groups of days

Then press NEXT

Continued

Main Menu Buttons -

Schedule

Edit My Schedule

Press and select a Time Period (Morning, Day, Evening, or Night) to edit.

Adjust Mode, Start Time, and Heat and Cool Setpoints to desired settings. The Time Period may also be Enabled or Disabled. Un-check the Enabled box for Time Periods you don’t want to use. Press DONE when ﬁnished.

Mode

Start Time

When you are ﬁnished editing the four time periods press

Review your program. Press SAVE to keep your program. Press EDIT to make further changes.

Heat and Cool Setpoints

Edit

Done

(Continued)

Enable/Disable

Time Period

Save

Main Menu Buttons -

Smart Fan

Who To Call For Service

Smart Fan - OFF

View Runtime Graphs

Smart Fan Min Runtime

Who To Call For Service

Start/Stop Times

View Runtime Graphs

Days To Run Fan

Smart Fan

Main Menu Buttons -

The fan may be programmed to turn on automatically for a speciﬁed

Smart Fan

Press to turn fan schedule on or off

Smart Fan - OFF

Smart Fan - ON

period during the day.

Smart Fan

Smart Fan Min Runtime

Set the minimum number of minutes the fan will run from the top of each hour. Set runtime to 60 minutes to be on continuously from Start Time to Stop time. (5 - 60 mins.)

Start/Stop Times

Set when the Smart Fan schedule will start and stop. For example, you may not want Smart Fan to run during sleeping hours.

Days To Run Fan

Choose which days of the week Smart Fan will run.

(7:00AM - 9:00PM)

(10m)

Main Menu Buttons -

Screensaver

Who To Call For Service

Screensaver - OFF

View Runtime Graphs

Screensaver Setup

Screensaver Turn On Delay

Screensaver Type

Slideshow

Digital Clock

Analog Clock

Change Image After...

Use Theme Images - OFF

Randomize Slideshow - OFF

Show Clock - OFF

Home Screen Info - OFF

View Runtime GraphsScreensaver Preview

Screensaver

Main Menu Buttons -

Screensaver

The Screensaver allows you to create custom slideshows.

Screensaver

Screensaver - OFF

Screensaver - ON

Screensaver Setup

Screensaver Turn On Delay

How long after a button press for the Screensaver to appear. 1, 3, 5, or 30 minutes

Screensaver Type

Slideshow, Digital Clock, Analog Clock

Change Image After...

15, 30 seconds -

Use Theme Images - OFF

Slideshow uses included Theme Images. Off or On

Randomize Slideshow - OFF

Shufﬂes slideshow photos in random order

Show Clock - OFF

Shows the time and date every 5 photos. Off or On

Home Screen Info - OFF

Shows the mode, setpoints, and temperature after every 10 photos. Off or On.

Screensaver Preview

1, 5, or 10 minutes

Press this button to preview your screensaver operation before returning to the Home Screen.

After the preview, press anywhere on the screen to return to the sub menu.

(5m)

(Slideshow)

Main Menu Buttons -

Alerts

View Current Alerts

Reset Alerts

Reset Air Filter Alert

Reset UV Lamp Alert

Reset Humidity Pad Alert

Set/Edit Reminders

Service Call Reminder - OFF

Days Until Service Call

Air Filter Reminder - OFF

Set Max Filter Runtime

Set Max Filter Days

UV Lamp Reminder - OFF

Max UV Lamp Runtime

Humidity Pad Reminder - OFF

Set Max Hum Runtime

Alerts

(0 days)

(300 hrs)

(0 days)

(360 days)

Service Information...

Main Menu Buttons -

The alerts let you know when

Alerts

your system needs service.

Alerts

View Current Alerts

View and reset current service alerts here.

Alerts will appear on the bottom bar of the Home Screen.

Press to view and reset current alerts.

Reset Alerts

Clear and reset current service alerts.

Set/Edit Reminders

Set service alert runtimes and turn reminders on or off.

Service Call Reminder - OFF

Days Until Service Call

Air Filter Reminder - OFF

Set Max Filter Runtime

Set Max Filter Days

UV Lamp Reminder - OFF

Set Max UV Lamp Runtime

Humidity Pad Reminder - OFF

Set Max Hum Runtime

(0 days)

(500 hrs)

(300 days)

Dealer’s

Logo

here

Service Information...

View your service company’s contact information.

Main Menu Buttons -

Display

Active Brightness

Idle Brightness

Night Dimmer

Auto Night Dimmer - OFF

Set Idle Brightness

Set Dimmer Schedule

Maintenance

Screen Cleaning

To uch Calibration

Display

Main Menu Buttons -

The display brightness options may be adjusted in this menu.

Display

Active Brightness

You may select how bright the backlight is while the thermostat is active. The display is active for 3 minutes after last touch, it then goes Idle.

Idle Brightness

You may select how bright the backlight is while the thermostat is idle.

(80%)

(30%)

Night Dimmer

You may dim the brightness of the screen at night.

Auto Night Dimmer - OFF

The screen can be set to dim automatically at night. Dimming the display can prolong the life of the backlight.

Set Idle Brightness

Set the screen brightness for the Night Dimmer. When Night Dimmer is On, the display will go idle 8 seconds after last touch.

Set Dimmer Schedule

Set the schedule for the Night Dimmer.

(20%)

+ 66 hidden pages

Venstar T7900 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual