Venstar Skyport Communications Installation Instructions Manual

Table of Contents

Skyport Communications Overview

ACC0454 Skyport Wi-Fi Key Installation

Setting up a Skyport Account

Installing the Skyport App

Upgrading the Firmware via Wi-Fi

Programming:

Setting the Schedule

Remotely

Remote Sensors: Installing and Monitoring

a Remote Sensor

User Accounts: Adding Additional Users to

Skyport

TROUBLE-SHOOTING
Adding Another Wire:

Option #1

Adding Another Wire: Option #2

Wi-Fi Key is not Recognized

Network Connection Errors or Frozen
Screen

Adobe Air is not Installed

Contractor Tips

Skyport Communications Overview

Wireless Router in the Home

iPad or Tablet

Smartphone

Make sure that the rmware of the Color­Touch thermostat is 2.0 or higher. We

strongly recommend that the rmware be
updated to the latest revision. The rmware

version may be viewed on the thermostat
by pressing: Menu, ‘down arrow’, Informa-

Computer

Secure Internet Connection

Add Wi-Fi to ColorTouch & get
connected in 5 easy steps

tion, My Thermostat. The most current ColorTouch rmware revision
number may be viewed at the bottom of the ColorTouch Assistant
Software home screen.

Install the Wi-Fi Key and connect to a local router

Go to www.venstar.com and create a Skyport account
a. Enter the 16 digit ID code on the thermostat into Skyport
b. Enter the 6 digit conrmation code on the thermostat into Skyport

After receiving the conrmation email from Skyport Messenger, you must
click on the link in the email to conrm your account to use Skyport

Download the free Skyport mobile apps for Apple or Android smart­phones and tablets.

ACC0454 Wi-Fi Installation

With the thermostat
removed from the
backplate, insert the
Skyport Key.

Install the locking
clip as shown in
gure 2.

The Locking Clip is seated
all the way down next to
the circuit board as shown
in gure 3. Reinstall the
thermostat on the back­plate.

Installation of the included locking clip is is strongly recommended

Important - Do not install upside down and force in slot
or it may damage the thermostat. Wi-Fi key when installed
correctly will easily slide in slot.

Insert the Skyport Wi-Fi Key all the way into
the SD slot of the ColorTouch thermostat.
The “cut corner” of the Key’s circuit board
faces up as shown in gure 1.

ACC0454

ACC0454 Wi-Fi Installation

When the Wi-Fi Key is successfullly detected this screen
will appear.
Pressing NO will return the thermostat to the home
screen.
Pressing YES will proceed to step 3.
If Wi-Fi setup screen does not appear go to the
Troubleshooting section page vi.

ACC0454 Wi-Fi Installation

Scans for up to 90 seconds

The thermostat will scan for all
available networks. Select the
appropriate network from the
list on the display.

Press OK

Scans for up to 90 seconds

Select Automatic & Press Next

If the network requires security, press
PASSWORD and enter the password on
the keyboard, then press DONE. If no
security is required, PASSWORD will
not appear. Press NEXT to continue.

ACC0454 Wi-Fi Installation

*If the Accessory Info screen does not appear then press “Menu”,
the “down arrow”, “Accessories”, and “Accessories Info”.
If this procedure is not successful see page vii.

You are now at the Accessory Info screen* in the Menu.
The status of the thermostat will show that it is
“Connected” to the Wi-Fi LAN.

The ID on this screen will be needed to create an account to
establish a successful connection to Skyport Cloud Services.

ACC0454 Wi-Fi Installation

Take a picture of this screen or write down the ID code for easy entry into your Skyport
account later.

ACC0454 Wi-Fi Installation

The information displayed on the Wi-Fi status screen includes:
ID: the thermostat and wi- key custom ID code
Network: the name of the local router
Signal: the signal strength of the local router
IP: the local IP address
Wi-Fi: how long you have been connected to the local router
Skyport: how long you have been connected to the Skyport Cloud Services
Website: http://venstar.skyport.cloud.com

Setting up a Skyport Account

This will transfer you to the

venstar.skyportcloud.com website.

Click the button

Logon to www.venstar.com and click the
button.

Setting up a Skyport Account

Enter your Device ID
from the Wi-Fi Status
screen on the ColorTouch
and then press the “Verify
Device” button

If you need to get back to this
screen click: Menu-->Down Arrow-->
Accessories-->Accessories Info

Enter your User Details
and press CONTINUE

Read the Getting Started instructions
and press CONTINUE

Setting up a Skyport Account

Setting up a Skyport Account

After entering the Device ID, a unique 6-digit Verication Code will appear on your
thermostat. Your unique Verication Code must be entered into the Skyport New Ac­count Setup page, then press the Conrm Verication Code Button.

Your unique Verication Code will
appear on the ColorTouch thermo­stat after you enter your Device ID.