Vaisala viewLinc 4.3 User Manual

USER'S GUIDE

Vaisala Veriteq viewLinc Software

viewLinc 4.3

M211679EN-A

PUBLISHED BY

Vaisala Oyj

Vanha Nurmijärventie 21, FI-01670 Vantaa, Finland

P.O. Box 26, FI-00421 Helsinki, Finland

Phone (int.): +358 9 8949 1

Fax: +358 9 8949 2227

Visit our Internet pages at www.vaisala.com.

No part of this manual may be reproduced, published or publicly displayed in any form or by any means, electronic or mechanical (including photocopying), nor may its contents be modified, translated, adapted, sold or disclosed to a third party without prior written permission of the copyright holder. Translated manuals and translated portions of multilingual documents are based on the original English versions. In ambiguous cases, the English versions are applicable, not the translations.

The contents of this manual are subject to change without prior notice.

This manual does not create any legally binding obligations for Vaisala towards customers or end users. All legally binding obligations and agreements are included exclusively in the applicable supply contract or the General Conditions of Sale and General Conditions of Service of Vaisala.

Software License

This product contains software developed by Vaisala. Use of the software is governed by license terms and conditions included in the applicable supply contract or, in the absence of separate license terms and conditions, by the General License Conditions of Vaisala Group.

This product may contain open source software (OSS) components. In the event this product contains OSS components, then such OSS is governed by the terms and conditions of the applicable OSS licenses, and you are bound by the terms and conditions of such licenses in connection with your use and distribution of the OSS in this product. Applicable OSS licenses are included in the product itself or provided to you on any other applicable media, depending on each individual product and the product items delivered to you.

Table of Contents

CHAPTER 1: GETTING STARTED

What’s New 1

Overview 4

How Does it Work? 4 viewLinc System Requirements 5

viewLinc Server and viewLinc Host PC Requirements 5 Default Application File Locations 7 Hardware Installation Options 8

Connecting Devices 10

Method 1: Using vNet Devices 10 Method 2: Using Digi Devices 12 Method 3: Using USB Port 13 Method 4: Using Serial Port 14 Method 5: Wireless Devices 15

Configuring Devices 16

Installing viewLinc 17

Logging in to viewLinc 20

Setup Road Map 21

Optional Setup Tasks 22 Getting Help 22

CHAPTER 2: SYSTEM SETTINGS

Choosing System Preferences 25

Device and Channel Aliases 26 Comments 27 MKT Activation Energy 27 Temperature Measurement Units 28 Remote Acknowledgement 28

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Security Key 29 Technical Support 29 Session Expiry Time 29 viewLinc Aware Service 30 Unit Descriptions 30

Discovering Devices 31

Adding Hosts 34

Controlling Access to viewLinc 35

Assigning Rights 36 Access Control Permissions 37

Access Control Inspector 38

Creating Groups and Adding Users 39

Create a Group 40 Deactivate/Reactivate a Group 41 Add a User 42

Editing Users and Passwords 43

Setting Up Schedules 44

Email & SMS Notification Settings 46

Define Email Notification Settings 46 Define SMS Notification Settings 48

Templates 49

Email & SMS Templates 49 Alarm Templates 51

Alarm Template Options 52

Threshold Templates 56

Single Threshold Template 57 Multi-threshold Template 58

Using Preconfigured Comments in Templates 59

System Maintenance 61

CHAPTER 3: VIEWING DATA

viewLinc Desktop Orientation 63

Working with Columns 65

Managing Locations & Zones 67

Organizing Locations 68 Creating Zones 69

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Adding Locations to Zones 70 Linking Location Channels 72 Unlinking and Relinking Location Channels 72 Renaming Locations and Zones 74 Deleting Zones 75

Editing Location Properties 75

Assigning Access to Locations & Zones 76 Setting Up Location Thresholds 78 Disabling Threshold Alarms 80 Deactivating and Reactivating Threshold Alarming 80

Building Dashboards 81

Adding a Dashboard Image 82 Adding Zone and/or Location Data Items 82 Changing the Appearance of Dashboard Items 83

Setting Up User-specific Views 84

Creating a New View 85

Working with the Locations window 86

Searching for Zones and Locations 86

Finding a Linked Location 87 Using the Locations Dashboard 87 Monitoring Alarms 88 Building a Trend 89

Trend Tab Functions 89

Navigating a Trend View 90 Viewing Pop-up Trends 92

CHAPTER 4: MANAGING DEVICES

Viewing Devices and Hosts 95

Viewing Device Properties 96 Editing Device and Channel Properties 97 Editing Channel Properties 100 Setting Channel Temperature Units 102

Adding New Devices 103

Setting Up Device and Host Alarms 103

Communication Alarms 103

Editing Communication Alarms 105

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Disabling Communication Alarms 105

Device Alarms 106

Editing Device Alarms 106 Disabling Device Alarms 106

Calibrating Devices 107

Removing Devices 108

Deactivating/Reactivating a Location 109 Swapping a Device 110 Permanently Delete a Location or Zone 112

CHAPTER 5: MONITORING ALARMS

About Alarms 113

Types of Alarms 114

Threshold Alarms 114 Communication Alarms 114 Event Validation Alarms 114 Device Configuration Alarms 115 System Alarms 115

What Happens When an Alarm is Triggered? 115

Do Alarms Require Acknowledgement? 116

Viewing and Acknowledging Alarms 116

Refreshing the Alarms Window 117 Receiving and Acknowledging Alarms 118 Ways to Acknowledge Alarms 118

Pausing Alarms 121

Managing Alarms View 123

Alarm Reporting 124

CHAPTER 6: EVENTS

Viewing Events 126

Adding Comments to Events 127

Adding Custom Events 128

Printing and Exporting Event Logs 129

CHAPTER 7: REPORTING

Types of Reports 131

113

125

131

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Default viewLinc Reports 132 Custom Reports 132

Generating and Printing Reports 132

Reviewing Report Progress 134

Creating New Reports 134

Creating an Alarm Report 134 Creating a Location History Report 137 Creating a System Report 142 Cloning an Existing Alarm, Location or System Report 143

Deactivating and Deleting Reports 143

On-Demand Reports 144

Transferring Data 145

Using Transferred Data in Reports 145

When Should I Transfer Data? 145 Creating Transfer Schedules 145 Performing an Immediate Data Transfer 147 Editing Transfer Schedules 148 Deactivating Transfer Schedules 148 Disabling Transfer Schedules 149

CHAPTER 8: REMOTE &MOBILE DISPLAY

Using a Remote Display 151

Remote Display Requirements 152 Creating a Default User and View 153 Setting up the Remote Display 153 Changing the Remote Display View 154 Viewing Data on the Remote Display 155

Using viewLinc Mobile 155

Viewing Data with viewLinc Mobile 156 Acknowledge Alarms with viewLinc Mobile 158

APPENDIX: FAQs & TROUBLESHOOTING

Installing viewLinc 161

Setting Up Devices 170

Moving Vaisala Veriteq Devices 174

151

161

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Troubleshooting Tips 176

Logging In 176 Alarms 177 Managing Data and Devices 178 Predefined UI Settings 179

Need More Help? 183

Index 185

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CHAPTER 1

GETTING STARTED

Welcome to viewLinc 4.3, a key element in the Vaisala Veriteq Continuous Monitoring System (CMS). Easily monitor Device readings locally on a PC, across a network using a supported version of

Microsoft® Internet Explorer®, or from mobile Devices like the iPhone® or Google Android®.

This chapter introduces you to the key concepts and setup requirements for your Vaisala Veriteq Continuous Monitoring System:

• What’s New

• Overview

• Connecting Devices

• Configuring Devices

• Installing viewLinc

• Logging in to viewLinc

• Setup Road Map

• Getting Help

What’s New

With the release of Vaisala Veriteq viewLinc 4.3, many new features and functions have been added to improve and simplify your network monitoring capabilities.

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What’s New

Instant Alarm Notification

• Immediate SMS notification:Ensure your team members receive immediate notification of changes in alarm conditions with SMS text messages (requires an SMS modem). Recipients can also take immediate action and acknowledge alarms remotely.

• Accommodate fluctuating work schedules: Create alarm noti- fication schedules, to specify who needs to be notified of alarm condition changes for specific time periods (for example, day shift or night shift, alternating shift work, or 4-day work weeks).

• Schedule system reminders:Receive automatic notification of upcoming calibration service dates, and receive system configuration alarms whenever the server system time is changed.

• Create escalating notifications:If for some reason there is no response to a primary alarm notification, ensure subsequent alarm notifications or more severe alarm condition notifications are sent to additional team members, with multi-level threshold templates.

Easier Setup and Configuration

• Save time installing vNet PoE devices: viewLinc can now automatically identify newly installed vNet devices with the viewLinc Aware Service.

• Customize measurement units: Change device-defined unit measurement descriptions to more user-friendly terms. For example, a relative humidity Channel could display on screen as %RH, or a temperature Channel could read, Celsius.

Create Email and SMS templates: Specify whether you want

• to send an SMS or Email notification for an alarm, and specify

the contents of the message.

• Quickly identify Access to Locations:With the Access Con- trol Inspector function, you now have an easy way to determine which Users or Groups have View or higher Access to Locations and Zones.

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What’s New

• Easily restart viewLinc: Any Admin Group User can restart the viewLinc service, if needed. A system notification is sent to all Admin Group members.

Comprehensive Reporting

• Generate complete system reports: Easily review your overall system details, such as a list of all Users, Groups, Access Rights, system-wide or Location-specific data reports.

Instantly distribute On-Demand reports: Generate and email

• reports all-in-one step.

• Reduce long report lists: Distribute report management tasks by assigning ownership of a report to specific Users or Groups.

• Add more report details:viewLinc 4.3 reporting capabilities now include custom options:specify minimum and maximum excursions, add comments and/or signatures to reports, generate separate system and threshold alarm reports.

Flexible Alarm and Threshold Templates

• Include notification lists: Your alarm templates can now include automatic notifications to Groups (as well as Users).

• Apply templates to multiple Locations: Save time by setting up templates for Locations with identical threshold limits, even if different Groups need to be notified (templates are customizable by Location).

More Intuitive User Interface

• Review data trends at any time: Any viewLinc User can quickly create data trends, with easy to assemble graphs created on the Trend tab (accessible by all Users in the default Locations window).

• More control over Dashboard display: Adjust the font size and color of Location data appearing on your desktop Dashboard, and specify how you want data to display on a remote display terminal.

• Flexible access control:Depending on the Rights assigned to a User or Group, the desktop Options menu displays only those

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Overview

windows which the User or Group has permission to view. Additionally, you can specify the Locations you want a User or Group to Access, and control access permission level.

• Access training online:viewLinc training videos are instantly available from your desktop, so you can get your team comfortable using viewLinc today!

Overview

The viewLinc system features triple-redundant data retention ensuring that data is immune to power outages, network interruptions, and human error. It provides complete data protection and allows you to:

• Monitor remote conditions in multiple languages from multiple Devices (and different time zones!) from any PC connected to your network.

• Identify Devices and the areas where they operate.

• Create preconfigured comments for alarm notifications and reusable alarm threshold templates.

• View real-time data in a customizable graphical format

• Receive visual or email alarms when conditions you are monitoring are out of compliance or if there is a network communication problem.

• Acknowledge alarms from your mobile Device.

• Generate historical data and alarm reports.

• Swap a Device for calibration or replacement purposes without breaking the data audit trail.

How Does it Work?

viewLinc runs as a Windows service which is launched automatically. If and when you reboot the viewLinc Server, the viewLinc service starts automatically. Depending on your network

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setup, you may want to set up an Enterprise Server and one or more Host Servers:

• viewLinc Enterprise Server: Gathers data from Devices, performs scheduled transfers, watches for alarms, executes any associated actions, manages Users, and controls system-wide and userspecific settings.

• viewLinc Device Host: Runs as a service on a Host Server. It acts as a data collection point for Devices located in the remote server area. It functions in the same way as the Enterprise server, except it forwards the collected data to the Enterprise server for processing and storage.

viewLinc System Requirements

Before you install and set up Vaisala Veriteq viewLinc 4.3, you will need:

• One or more Vaisala Veriteq Loggers, Vaisala Wi-Fi Data Loggers (HMT140) or 300 Series Transmitters.

• A PC (will be referred to in the rest of this document as the viewLinc Server).

(optional) Additional PCs, if you plan to manage Devices at multiple

• locations (will be referred to in the rest of this document as a Host

PC).

• (optional) Remote Display terminals, if you plan to provide additional monitoring opportunities in locations without PCs.

• Vaisala cables, for connecting Loggers and setting up wireless Transmitters.

• (optional) vNet Devices, for connecting Veriteq Loggers to a viewLinc Server using an Ethernet connection

• (optional) Digi Devices, for connecting Veriteq Loggers to viewLinc Server using an Ethernet connection

Overview

viewLinc Server and viewLinc Host PC Requirements

For optimum performance, your viewLinc Server PC requires 200KB available per Channel per day for storing data.

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Overview

Note: The historical database (where data is stored) and con-

figuration files are located in the Public Documents folder.

In addition, the viewLinc Server PC and any viewLinc Host PCs, must meet the following requirements:

• Be available 24 hours a day, 7 days a week.

• Have 350 MB free application disc space.

• Use one of the following operating systems:

• Windows 2012 Server (64 bit)

• Windows 7 (64 bit version)

• Microsoft® Windows Server 2003 or Windows Server

2008 (32 or 64 bit versions).

• Have a supported Internet browser installed (Microsoft® Internet Explorer® v8, 10, or 11 are recommended). Only required

on the Server PC if you plan to use it to run viewLinc.

Additional Server Requirements

Depending on the number of Device Channels you plan to activate and monitor, the viewLinc Server should also meet the following requirements:

Installation Size viewLinc Server Requirements

Large installation (400-5000 Channels)

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• a dedicated machine

• 3.2 GHz, Quad Core

• 4 GB RAM

• sufficient HD space to support 200KB/Channel/day

For example, if you have 400 Channels, you will need approximately 30GB (400x200x365) per year. For large size installations, it is recommended to run a 64-bit OS for optimum performance.

Installation Size viewLinc Server Requirements

Overview

Medium installation (20- 400 Channels)

Small installation (<20 Channels)

End User PC Requirements

Other machines connected to your network which have an Internet browser installed, can be used to monitor Devices. The machine must also meet these minimum requirements:

• 2.4 GHz

• 2 GB RAM

• Microsoft Internet Explorer 8, 10 or 11.

• machine may be shared with other applications

• 1.6 GHz Dual Core

• 4 GB RAM

• sufficient HD space to support 200KB/Channel/day

For example, if you have 40 Channels, you will need approximately 3GB (40x200x365) per year.

• 1.6 GHz

• 2 GB RAM

• sufficient HD space to support 200KB/Channel/day

For example, if you have 4 Channels, you will need approximately 300MB (4x200x365) per year.

Default Application File Locations

It is strongly recommended that you use these default installation folders for data file storage, as other folders may have special security restrictions placed on them.

Note: The default location for the viewLinc application is in the Pro-

gram Files folder.

For example, Windows 2008 does not allow files in the Program Files folders to be deleted by non-admin Users.

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Overview

Platform Default File Storage Location

Windows 2012 Program files:

C:\Program Files(x86)\Vaisala\Vaisala Veriteq viewLinc

Data files: C:\Users\Public\Documents\Vaisala\Vaisala Veriteq viewLinc

Windows 2008/ Windows 7, 64bit

Windows 2003/ Windows, 32bit

Program files: C:\Program Files(x86)\Vaisala\Vaisala Veriteq viewLinc

Data files: C:\Users\Public\Documents\Vaisala\Vaisala Veriteq viewLinc

Program files: C:\Program Files\Vaisala\Vaisala Veriteq viewLinc

Data files: C:\Documents and Settings\All Users\ Documents\Vaisala\Vaisala Veriteq viewLinc

Hardware Installation Options

How you connect Veriteq Loggers, HMT140 Wi-Fi Loggers, or 300 Series Transmitters to your PC is a very important administrative decision. There are five methods and each requires certain hardware connections.

Method 1: vNet Device

Configuration software: Web interface

How connected: Ethernet

• Connect Devices to the PC across an Ethernet network.

• PC and Devices can be separated by large distances within a facility.

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Overview

• Requires installation of vNet drivers (provided).

• Requires use of vNet Device.

Method 2: Digi Device

Configuration software: vLog

How connected: Ethernet

• Connect Devices to the PC across an Ethernet network.

• PC and Devices can be separated by large distances within a facility.

• Requires installation of Digi driver software (provided) and Digi Device.

• Digi Device only required for Vaisala Veriteq Loggers.

Method 3: USB Port

Configuration software: vLog

How connected: Vaisala Veriteq USB cable

• Connect Devices directly or over an Ethernet network (when a Device Host PC is installed) to the viewLinc server.

• Requires installation of USB drivers (provided) and uses a USB connection on a PC.

• Requires a USB-to-logger cable.

Method 4: Serial Port

Configuration software: vLog

How connected: Serial cable

Connect Devices directly or over an Ethernet network (when Device

• Host is installed) to the viewLinc server.

• Requires a Serial port on a PC.

• Requires a Serial cable.

Method 5: Wireless

Configuration software: HMT140 Utility (HMT140 Wi-Fi Data Loggers);

Web UI (300 Series)

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Connecting Devices

How connected: 802.11b/g Wi-Fi

Detail:

• Connect Devices wirelessly to the viewLinc server.

• Vaisala Wi-Fi Data Logger HMT140: Requires configuration with an HMT140 Configuration Cable.

It is also possible to use a mix of these methods depending on your system requirements.

Connecting Devices

This section outlines the five methods Loggers and Transmitters (Devices) can connect to your viewLincCMS.

For further graphical representation of how to install Devices, see the Vaisala Veriteq viewLinc Quick Start Guide for networked Devices.

To obtain a copy of the Quick Start Guide, see http://www.vaisala.com/viewLinc, or call to request a copy of the guide from your sales representative.

Method 1: Using vNet Devices

The following procedure describes how to use vNet Devices to connect Vaisala Veriteq Loggers to your network.

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Connecting Devices

Hardware: Attach Logger to vNet Device

1 Remove protective label on the bottom or back of the Logger.

2 Connect the Logger to the vNet Device.

3 Connect the vNet Device to the Ethernet outlet and (if not using

PoE) power supply. When power is supplied to the vNet Device, the red power LED light will blink for 7-8 seconds, then stay solid. When a network connection is made, the red LNK LED should light up and stay solid, and the green ACT LED should blink occasionally.

Note: To ensure a secure connection, insert the power supply barrel-

end connector into the Device and turn 1/4 to the right. If your network supports Power Over Ethernet, you do not need to connect to a power supply.

For more information about installing vNet Devices, refer to the vNet User Guide.

Drivers: Connect Logger to your Network

This section describes how to install the drivers for vNet Devices to connect Vaisala Veriteq Loggers to the network using an Ethernet connection.

If you are installing vNet Devices with the latest Firmware installed (v1.4 or higher) on the same subnet as viewLinc, device drivers are installed automatically when you enable the viewLinc Aware Service (see “viewLinc Aware Service” on page 30). Full details are available in the vNet User's Guide.

Note: Follow these steps only if you are installing vNet devices with a

serial number 1411xxxx or Firmware v1.3x or earlier.

1 Insert the vNet Device driver CD into the viewLinc Server.

2 Run the Device Setup Wizard.

3 Identify your vNet Device using theMAC address found on the side

of your vNet Device.

4 Enter an IP address (provided by your IT department).

5 Select RealPort Settings and ensure the option, Install RealPort on

this computer, is selected.

6 Complete the Wizard accepting all remaining default options.

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Connecting Devices

Repeat Steps 1 and 2 for each vNet Device.

Method 2: Using Digi Devices

The following procedure shows how to use Digi Devices to connect your Vaisala Veriteq Devices to the network.

Hardware: Attach Device to Digi

1 Connect your Vaisala Veriteq Device to a Digi Device using a

Vaisala Veriteq cable.

2 Connect your Digi Device to power supply and Ethernet outlet.

Note: These instructions focus on the Digi One SP. For other

Drivers: Connect Devices to your Network

This section describes how to install the drivers for Digi Devices to connect Vaisala Veriteq Devices or Vaisala 300 Series Transmitters to the network using an Ethernet connection. Repeat all of these steps for each Digi Device you’ll use.

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Digi models, see http://www.vaisala.com/en/lifescience.

Connecting Devices

Step 1: Discover the Digi Device

1 Obtain a reserved (recommended) or static IP address for your Digi

Device from your IT department. If your networking policy requires you to reserve IP addresses using DHCP, see http://www.vaisala.com/en/lifescience for instructions.

2 Insert the Digi driver CD into viewLinc Server.

3 The Digi Device Setup Wizard launches automatically. Click Next.

4 Select the Device that matches the MAC address from the bottom of

your Digi Device. Click Next.

If your Device is on a different subnet from the server, you will need to know the IP address of the Digi Device and launch the RealPort installer on the Digi Driver CD.

Step 2: Configure RealPort and Install Drivers

1 In the Configure Network Settings screen, enter an IP address

(provided by your IT department). Click Next two times.

2 In the Configure RealPort Settings screen, select Install Digi

RealPort on this computer. Click Next.

3 Click Next again. The settings are saved.

4 Click Finish.

Repeat Step 1 and Step 2 for each Digi Device.

Method 3: Using USB Port

You can connect Vaisala Veriteq Devices directly to PCs using a USB Port:

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Connecting Devices

Drivers: Install USB Drivers

Using the supplied Vaisala Veriteq USB cable driver CD and Quick Start guide, install USB drivers on every PC you plan to attach Devices to.

Hardware: Connect Hardware

1 Connect the Device to a Vaisala Veriteq USB cable.

2 Connect the USB cable to your viewLinc Server or Device Host

(ensure the viewLinc Server computer is attached to your network).

3 Install a USB cable driver. You only need to install a driver once

on each machine to which Devices are connected.

Method 4: Using Serial Port

You can also connect Devices to PCs using a Serial Port. The configuration using a Serial port is very similar to using USB (refer to the diagram shown in, Method 3: Using USB Port).

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Hardware: Connect

1 Connect your Device to a Vaisala Veriteq Serial port cable.

2 Connect the Serial port cable to your viewLinc Server or Host

(ensure this computer is attached to your network).

Repeat these steps for all Devices.

Method 5: Wireless Devices

To set up a wireless connection for HMT140 Devices, first connect each Device to your computer with the HMT140 Configuration Cable and configuration software, HMT140 Utility). For complete instructions, refer to the HMT140 Wi-Fi Data Logger User's Guide.

Hardware: Set Up HMT140

1 Ensure the HMT140 Configuration Cable is disconnected from your

PC.

2 Open the HMT140 case to ensure the power switch on the Device is

in the OFF position.

3 Install three 3.6V lithium batteries, and turn power switch ON.

Setup process completes in 5 seconds.

Note: Use only part # 236318SP Vaisala 3.6V Lithium

Thionyl Chloride batteries.

Connecting Devices

Software: Install Connectivity Software

1 With the HMT140 Device case removed and the Device turned ON,

connect the USB connector on the HMT140 Configuration Cable to your PC.

2 On your desktop, start the HMT140 Utility.

3 Connect the HMT140 Configuration Cable to the 4-pin HMT140

CONFIG header.

4 On the HMT140 Utility Setup tab, click Retrieve. To make con-

figuration changes, refer to the HMT140 Wi-Fi Data Logger User's Guide.

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Configuring Devices

5 Disconnect the configuration cable from the Device, wait 8

seconds, then press the SERVICE button.

If you have a combination of Devices and set up configurations, your network may look similar to this combination diagram:

Configuring Devices

Once your Devices are installed, you are ready to configure your Devices with vLog software, or, if you are using wireless Devices, HMT140 Utility software. These software programs allow you to confirm the successful installation of the port and change Device settings as required (depending on your Device).

Refer to your specific Vaisala Device User Guides for installation and configuration instructions.

Configuration activities include:

• set sample intervals

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• enable or disable Channels

• specify Device and Channel descriptions

• store historical data for backup purposes

Note: Depending on the Devices you have installed, some of these

properties can be adjusted within viewLinc. See “Editing Device and Channel Properties ” on page 97.

Installing viewLinc

Now you are ready to make Device monitoring, alarming and reporting activities available across your network.

There are two options available to you:

• Install viewLinc software on a network server (install option: Enterprise Server). This installation method allows the viewLinc server PC to monitor and administer all Devices connected to it, wired and wireless. If you are monitoring less than 20 Devices, you may decide that you only require one installation of viewLinc; however, if you want additional control and network stability, or have a medium or large installation, it is recommended that you connect some of your Devices to a Host PC.

• Install viewLinc software on a Host PC (install option: Device Host). Setting up viewLinc on additional, dedicated PCs allows automatic communication with the viewLinc Server while offering protection from bandwidth and network communication issues, and greater flexibility when managing Device configuration.

Refer to the Host and Server requirements for different installation sizes, to determine which option is best for your needs (see “viewLinc System Requirements” on page 5).

Note: All Users can access viewLinc from their own PC or mobile

Device, without having to install the software; however, their PC must be running a supported Internet browser, they require the IP address where viewLinc is installed, and must be set up as a User in viewLinc (see “Controlling Access to viewLinc” on page35).

Installing viewLinc

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Installing viewLinc

To install viewLinc on the Enterprise Server PC (new install):

1 On your viewLinc Server PC, insert the viewLinc CD and run

viewLincSetup.exe.

2 Select the installation language, then click OK.

3 To start the Setup Wizard click Next.

4 Review and accept the License Agreement, then click Next.

5 Choose a destination for the viewLinc program files, then click

Next.

6 Choose a destination for data files, then click Next.

7 Select Enterprise Server from the Select Components win-

dow, and click Next.

8 Enter the installation key purchased from Vaisala, then click

Next.

9 Select Non-secure, Secure server (SSL) or Both (depending on

your company’s security policies).

10 Review the install options and click Install.

11 Click Finish once the application is finished installing.

Note: You must reboot the server for the viewLinc services to start

To install viewLinc on an Enterprise Server PC (upgrade from 3.5.1 or higher):

1 On your viewLinc Server PC, insert the viewLinc CD and run

viewLincSetup.exe.

2 Select the installation language, then click OK.

3 To start the Setup Wizard, click Next.

4 Review and accept the License Agreement, then click Next.

5 Enter the installation key purchased from Vaisala, then click

Next.

6 Choose your Import settings.

Note: If you did not use custom Channel descriptions in the

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running.

earlier version of viewLinc, it is highly recommended

Installing viewLinc

that you select the option to create Locations based on existing Device and Channel descriptions. This will ensure you can easily identify your Device Channels in the viewLinc 4.3 Locations navigation tree.

7 Review the install options and click Install.

8 Click Finish once the application is finished installing.

Note: You must reboot the server for the viewLinc services to start

running.

You can set up additional computers as viewLincHosts. This option allows for greater flexibility when managing Devices, reduces the bandwidth required to communicate from server to Device, and reduces the chance of network interference.

To install viewLinc on a Host PC:

Note: If you are installing viewLinc on a PC running Windows 7, 2008

or 2012, you may need to adjust your Firewall settings to specify Public/Private/Domain exceptions. Contact Vaisala customer support if you require assistance.

1 Insert viewLinc CD and run viewLincSetup.exe.

2 Select the installation language from the box list. Click OK.

3 Start the Setup Wizard by clicking Next.

4 Review and accept the License Agreement, then click Next.

5 Choose a destination for the viewLinc program files, then click Next.

6 Select Device Host, then click Next.

7 Click Install.

8 Click Finish.

Note: You must reboot the server for the viewLinc services to start

running.

With all necessary viewLinc components installed, you can now use any machine on the network to log in to viewLinc with a browser to monitor conditions.

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Logging in to viewLinc

When you are ready to start using viewLinc, log in to viewLinc from any PC with an Internet browser using the default “admin” account (this is a User account with Full Control). The username and password are both “admin”.

Note: The default Admin User is part of the default ADMIN

Group. For security purposes, it is important to change the admin password as soon as possible (see “Editing Users and Passwords” on page43).

You also need to create accounts for other Users, specifying their username, their Email address, availability schedule (times they should receive alarm notification), their Rights and Access Control Permissions, the Channels they can view, and their authentication method (if they will use a viewLinc login or use the same login as their Windows login). For more information see, “Controlling Access to viewLinc” on page35.

To log in to viewLinc:

1 Double-click the desktop icon .

2 Or, in the address box of a supported Internet browser, enter

the name or address of the machine where viewLinc is installed, and the port number. Your administrator will provide the correct address.

For example, http://computername:portnumber or https://computername:portnumber if secure (if no port number is specified, 443 is used by default). Save this address to your favorites or set as your homepage to easily access viewLinc from your browser.

3 In the login screen, select your language from the language list.

When a new language is selected, the page will automatically refresh and update accordingly.

The default administrator username and password are both “admin”.

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Setup Road Map

Note: To save your language setting, ensure that your browser is

not set to automatically delete cookies upon exit.

4 Enter your User name and Password. Click Login. viewLinc starts

and displays the Locations screen. The first time you log in to viewLinc, the Locations window appears in the browser. This is the primary entry point for all Users.

Setup Road Map

Once your viewLinc system is installed, Administrators may find the following Road Map a useful overview of the setup and configuration activities required to get your team started using viewLinc. Once these set up activities are complete, you are ready to start monitoring Device readings, viewing events and printing reports.

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Setup Road Map

Optional Setup Tasks

Depending on the types of Loggers you are using, you may want to set up a transfer schedule to view and analyze Vaisala Veriteq Logger data in vLog software (see “Transferring Data” on page 145).

Data collected by HMT140 Loggers and 300 Series Transmitters is automatically available for viewing and analyzing in viewLinc.

Getting Help

If you need help, technical support is available:

North America

Contact Vaisala, 8 am to 4 pm PST Monday to Friday.

Phone:1-888-VAISALA

Email:helpdesk@vaisala.com

Web:www.vaisala.com/en/lifescience

For assistance calibrating Devices, contact the Vaisala Calibration Service Center, (http://www.vaisala.com/en/services/maintenance/Pages/ depotcalibration.aspx)

Outside of North America:

Email: helpdesk@vaisala.com

Web: www.vaisala.com

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