vaisala viewLinc 4.0 Admin Guide

ADMINISTRATOR GUIDE

viewLinc 4.0

Vaisala Veriteq viewLinc Software

M211441EN-A

ment, in whole or part, is permitted for commercial purposes without the express written permission of Vaisala Canada Inc.

Vaisala Canada Inc 13775 Commerce Parkway Richmond, BC V6V 2V4 Canada

Trademarks

Vaisala Canada Inc, Vaisala Veriteq, Vaisala Veriteq vLog, and Vaisala Veriteq viewLinc are trademarks of Vaisala Canada Inc.

Windows is a registered trademark of Microsoft Corporation. All other trademarks referred to are the property of their respective owners.

Disclaimer and Limitation of Liability

Vaisala Canada Inc and its subsidiaries assume no responsibility for any damage or loss resulting from the use of this manual.

Vaisala Canada Inc and its subsidiaries assume no responsibility for any loss or claims by third parties which may arise through the use of this software. Vaisala Canada Inc and its subsidiaries assume no responsibility for any damage or loss caused by deletion of data as a result of hardware malfunction. Be sure to make backup copies of all important data to protect against data loss.

Vaisala Canada Inc makes no warranties, either expressed or implied, regarding Vaisala Veriteq data loggers, Vaisala 300 Series Transmitters, or software, its merchantability, or its fitness for any particular purpose. The exclusion of implied warranties is not permitted by some states. As such, the exclusion may not apply to you.

Vaisala Veriteq viewLinc has been tested using a variety of network systems. However, the large number of possible hardware and network configurations makes testing under every circumstance impossible. If you have trouble using Vaisala Veriteq viewLinc software, contact Vaisala Canada Inc.

Technical Support

For technical support in North America, please call 1-866-861-3388, or for customers outside North America, see “Getting Help” on page 18.

Email: veriteqsupport@vaisala.com Document part number: M211441EN-A Release date: Jan 2012

Table of Contents

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Who this Manual is for . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

How this Manual is Organized . . . . . . . . . . . . . . . . . . . . . . . v

Conventions Used in this Document . . . . . . . . . . . . . . . . . . vi

Related Documentation and Software Products . . . . . . . . . vi

Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Chapter 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Administrator’s Road Map . . . . . . . . . . . . . . . . . . . . . . . . . 4

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Installing viewLinc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Connecting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installing vLog Software . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Installing viewLinc Software. . . . . . . . . . . . . . . . . . . . . . . 14

Logging in to viewLinc . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

First Steps in viewLinc . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

What’s New in viewLinc 4.0 . . . . . . . . . . . . . . . . . . . . . . . 17

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 2: Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

About Views Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Creating a New View in Views Manager . . . . . . . . . . . . . . 22

About Dashboard Manager. . . . . . . . . . . . . . . . . . . . . . . . 24

Creating a New Dashboard in Dashboard Manager. . . . . . 24

Deleting a Dashboard Item . . . . . . . . . . . . . . . . . . . . . . . . 25

Erasing the Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

About Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

About Locations Manager. . . . . . . . . . . . . . . . . . . . . . . . . 27

Where are My Locations?. . . . . . . . . . . . . . . . . . . . . . . . . 27

Organizing Locations into Zones. . . . . . . . . . . . . . . . . . . . 28

Creating Zones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Renaming Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

viewLinc 4.0 Administrator Guide i

Contents

Searching for Zones and Locations. . . . . . . . . . . . . . . . . . 31

Ordering Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Linking and Unlinking Channels . . . . . . . . . . . . . . . . . . . . 32

Deleting Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Editing Location Properties. . . . . . . . . . . . . . . . . . . . . . . . 35

Hiding and Showing Location Columns. . . . . . . . . . . . . . . 36

Creating and Editing Location Thresholds. . . . . . . . . . . . . 37

Chapter 3: System Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Discovering Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Adding Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Swapping Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Removing Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Editing Device Properties and Aliases . . . . . . . . . . . . . . . 45

Editing Channel Properties and Aliases . . . . . . . . . . . . . . 46

Adding Hosts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configuring Email Settings . . . . . . . . . . . . . . . . . . . . . . . 49

Editing Alarm Email Templates . . . . . . . . . . . . . . . . . . . . 50

Working with Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

About Contact Schedules . . . . . . . . . . . . . . . . . . . . . . . . 53

Editing Users and Passwords . . . . . . . . . . . . . . . . . . . . . . 54

Deactivating Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Reactivating Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

About Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Choosing Device and Channel Description Lengths (Aliases) 56 Choosing Temperature Measurement Unit Preferences . . 56

Setting Session Expiry Time . . . . . . . . . . . . . . . . . . . . . . . 57

Creating Preconfigured Comments for Email Messages. . 58

Chapter 4: Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

About Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

What is a Location? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Understanding the Locations Screen . . . . . . . . . . . . . . . . . 63

Understanding the Options Dropdown Menu in Locations . . 65

Understanding The Tabs in Locations. . . . . . . . . . . . . . . . 66

Building a Trend with the Trend Tab. . . . . . . . . . . . . . . . . 67

Understanding the Dropdown Menus and Buttons

in the Locations Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Opening Large Popup Trend Views. . . . . . . . . . . . . . . . . . 71

Real-Time Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Reading Graphs in Popup Trend View. . . . . . . . . . . . . . . . 73

Viewing Graph Detail in Large Popup Trend View . . . . . . . 75

Acknowledging Alarms from Large Popup Trend View . . . 75

Chapter 5: Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

About Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

What Happens When an Alarm is Triggered? . . . . . . . . . . 79

Creating Alarm Templates . . . . . . . . . . . . . . . . . . . . . . . . 80

Threshold Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Setting Threshold Alarms . . . . . . . . . . . . . . . . . . . . . . . . . 86

Editing Threshold Alarms . . . . . . . . . . . . . . . . . . . . . . . . . 88

Disabling Threshold Alarms . . . . . . . . . . . . . . . . . . . . . . . 89

Deactivating and Reactivating Threshold Alarms . . . . . . . 89

Communication Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Setting Communication Alarms . . . . . . . . . . . . . . . . . . . . 90

Editing Communication Alarms. . . . . . . . . . . . . . . . . . . . . 92

Disabling Communication Alarms. . . . . . . . . . . . . . . . . . . 92

Device Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Setting Device Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Editing Device Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Disabling Device Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . 94

Acknowledging Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Pausing Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Chapter 6: Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

About Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Creating New Groups, Users and ACL’s . . . . . . . . . . . . . 101

Creating a New Group . . . . . . . . . . . . . . . . . . . . . . . . . . 101

viewLinc 4.0 Administrator Guide iii

Contents

Deactivating/Reactivating a Group . . . . . . . . . . . . . . . . . 102

Creating a New User . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Adding an ACL to a Zone . . . . . . . . . . . . . . . . . . . . . . . . 104

Chapter 7: Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Viewing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Adding Comments to Events . . . . . . . . . . . . . . . . . . . . . 111

Adding Custom Events . . . . . . . . . . . . . . . . . . . . . . . . . 112

Printing Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Exporting Event Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Chapter 8: Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

About Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Generating Historical Data Reports . . . . . . . . . . . . . . . . 116

Generating Alarm History Reports. . . . . . . . . . . . . . . . . . 117

Generating Locations History Reports. . . . . . . . . . . . . . . 119

Creating New Reports . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Deleting Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Chapter 9: Transfers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

About Transfers and Transfer Schedules. . . . . . . . . . . . 126

Creating Transfer Schedules . . . . . . . . . . . . . . . . . . . . . 126

Performing an Immediate Data Transfer. . . . . . . . . . . . . 128

Editing Transfer Schedules. . . . . . . . . . . . . . . . . . . . . . . 128

Deactivating a Transfer Schedule . . . . . . . . . . . . . . . . . . 129

Temporarily Disabling Transfer Schedules . . . . . . . . . . . 129

Chapter 10: Mobile UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

About the Mobile UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Working with the Mobile UI. . . . . . . . . . . . . . . . . . . . . . . 132

Acknowledging Alarms with the Mobile UI . . . . . . . . . . . 134

Appendix: FAQs & Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 137

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

About this Manual

The viewLinc 4.0 Administrator Guide includes the information you need to install, configure and operate the viewLinc system.

You can also view the Quick Start Guide for a grap hical overview of installing viewLinc. If you are not an Administrator, refer to the User Guide for information on the standard tasks performed using viewLinc.

Who this Manual is for

This manual is for administrators who will install and configure viewLinc Server software and its associated components to allow end users to view and monitor device readings across a network. This manual covers several topics, including how administrators set threshold alarms, configure email alarm notification, organize locations, define reports, and set device data transfer schedules.

How this Manual is Organized

About this Manual

The viewLinc 4.0 Administrator Guide is organized into chapters as follows:

Chapter 1: Getting Started. Contains viewLinc overview, hardware and software requirements, essential installation instructions, how to log in.

Chapter 2: Management. Includes information abou t how to configure and work with Locations Manager, Views Manager, Dashboard Manager, and Device Manager.

Chapter 3: System Settings. Includes information specifically for administrators, including how to create user accounts, configure email server settings for alarms, choose temperature units to display, and change how and which devices are shown in Locations.

Chapter 4: Locations. Covers what a Location is, creating Locations, opening large popup trend views, and organizing Locations into zones. This chapter covers topics of interest to both a general viewLinc user and the administrator.

Chapter 5: Alarms. Contains information on creating, editing, deactivating, and pausing alarms informing those

viewLinc 4.0 Administrator Guide v

About this Manual

monitoring the system of threshold-exceeding conditions or if data communication between the device and the system is down. Includes how to acknowledge alarms.

Chapter 6: Permissions. Includes information about User Permissions, User Rights and Access control lists. Shows how to create users, assign them to groups and zones, add permissions and control rights.

Chapter 7: Events. Includes filtering and printing event logs, including details on transfers, alarms, and acknowledgements.

Chapter 8: Reports. Includes a definition of historical data, what you can do with it, how to generate reports.

Chapter 9: Transfers. Includes information about how to transfer Vaisala Veriteq device data to a PC for analysis using vLog.

Chapter 10: Mobile UI. Includes information about viewLinc’s Mobile application and its interface.

Appendix: FAQs & Troubleshooting. Answers common troubleshooting questions, including how to stop and start the viewLinc service, what is installed with viewLinc, and how to resolve common issues.

Conventions Used in this Document

This document uses the following conventio ns :

• A sequence of actions is indicated by a list separa ted by a vertical line. For example:

“In viewLinc, choose

Locations Manager

• Menu selections, items you select, and the names of buttons are shown in bold.

• Keys on the keyboard are shown in

Options | System Configuration |

”

[square brackets].

Related Documentation and Software Products

For help with viewLinc, consult the viewLinc Quick Start Guide.

About this Manual

Use vLog software and its associated Quick Start Guide for setting up Vaisala Veriteq devices and viewing and printing device historical data as graphs or text files.

Use your specific Vaisala product User Guide for information about installing 300 Series Transmitters.

Support Information

In North America, technical support is available between 8am-4pm PST Monday - Friday, 1-866-861-3388 (or 604273-6850). You can also email veriteqsupport@vaisala.com, or visit www.vaisala.com/lifescience-hitech.

For sales, pricing, quotations, or general information, please call 1-800-683-8374 (in North America), or 604-273-6850.

For assistance outside North America, see “Getting Help” on page 18.

viewLinc 4.0 Administrator Guide vii

About this Manual

viii

Chapter 1: Getting Started

This section includes:

• Overview of the Vaisala Veriteq Continuous Monitoring System (CMS)

• Administrator’s Road Map

• What’s New in viewLinc 4.0

• System Requirements, Hardware and Software

• Installing viewLinc

• Logging in to viewLinc from an Internet Browser to Monitor Conditions

• First Steps in viewLinc

• What’s New in viewLinc 4.0

• Getting Help

viewLinc 4.0 Administrator Guide 1

Chapter 1: Getting Started

Overview

Welcome to viewLinc 4.0, a key element in the Vaisala Veriteq Continuous Monitoring System (CMS). Using viewLinc you can easily monitor device readings locally on a PC or across a network using a supported version of

Microsoft browser, or from mobile devices like the iPhone Android

With viewLinc 4.0, you can:

• Monitor remote conditions from multiple devices from a

• View real-time data in a customizable graphical format

• Generate historical data and alarm reports

• Receive visual or email alarms when conditions you are

• Analyze automatically documented device events, such as

• Schedule transfers of Vaisala Veriteq device data (also

• Easily identify devices and the zones in which they

• Swap a device for calibration or replacement purposes

• Create preconfigured comments for alarm notifications

• Create reusable alarm templates When installed, the Vaisala Veriteq CMS is comprised of

software components (including viewLinc), and hardware components (including devices, a PC with a supported Internet browser, and, depending on how you connect the devices to your PC, various cables, Vaisala Veriteq vNet or Digi networking devices).

How you connect your devices to your PC is a very import ant administrative decision. There are four methods and each requires certain hardware connections. The most convenient

®, or Blackberry®.

local or remote PC desktop

monitoring are out of compliance or if there is a networ k communication problem

when alarms are triggered, acknowledged or there are device communication problems

referred to as ‘historical data’) to be viewed and graphed with the vLog software

operate

without breaking the data audit trail

® Internet Explorer® or Mozilla® Firefox® Internet

®, Google

Overview

methods of attaching devices to PCs are using vNet or Digi devices. These options are described in Table 1.

Method How Connected Detail

vNet devices Ethernet • Allows devices to be con-

nected to the PC across an Ethernet network, allowing the PC and devices to be separated by large distances within a facility

• Requires installation of vNet drivers (provided)

• Requires use of vNet device

Digi device Ethernet • Allows devices to be con-

nected to the PC across an Ethernet network, allowing the PC and devices to be separated by large distances within a facility

• Requires installation of Digi drivers (provided)

• Requires use of Digi device

USB port Vaisala Veriteq

USB cable

• Allows devices to connect directly or over an Ethernet network (when device host is installed) to the viewLinc server

• Requires installation of USB drivers (provided) and uses a USB connection on a PC

• Requires a USB to logger cable

Table 1: Methods of attaching devices to PCs

viewLinc 4.0 Administrator Guide 3

Chapter 1: Getting Started

Method How Connected Detail

Serial port Vaisala Veriteq

serial port cable

Table 1: Methods of attaching devices to PCs

It is also possible to use a mix of these methods if your system requires it.

The outlined Administrator’s Road Map applies to all installation options.

Administrator’s Road Map

Once your viewLinc system is installed, you may find the following roadmap a useful overview of the setup and configuration activities required to implement viewLinc.

1 Edit Vaisala Veriteq device properties using vLog. (such

as sample timing and device channels - see vLog user guide for details)

2 If you plan to set day and time schedules during which

specific users will be notified of alarms, set Contact Schedules (see “About Contact Schedules” on page 53)

3 Create User Accounts (see “Editing Users and

Passwords” on page 54)

4 Choose temperature measurement unit preferences (see

“Choosing T emperature Measurement Unit Preferences” on page 56)

5 Configure Email settings (see “Configuring Email

Settings” on page 49)

6 Create Zones, assign Locations to Zones and edit

Location properties (see “Organizing Locations into Zones” on page 28)

• Allows devices to connect directly or over an Ethernet network (when device host is installed) to the viewLinc server

• Requires a Serial port on a PC

• Requires a Serial to Logger cable

Edit Alarm email templates (see “Editing Alarm Email Templates” on page 50)

8 Create Alarm and Threshold Templates (see “Creating

Alarm Templates” on page 80)

9 Add Devices (see “Adding Devices” on page 40) 10 Set and configure Alarm Thresholds (see “Threshold

Alarms” on page 86)

11 Configure Alarms (see the sections on setting threshold,

communication and device alarms in Chapter 5: Alarms)

Once these set up activities are complete, you are ready to start monitoring device readings, viewing event s an d printin g reports. You can also set up transfer schedules to view and analyze V aisala V eriteq device data in the vLog software (see “About Transfers and Transfer Schedules” on page 126)

System Requirements

To install viewLinc, you need:

• V aisala Veriteq loggers or Vaisala 300 Series Transmitters (both are referred to as ‘devices’ in this guide and in viewLinc)

• PC (will be referred to in the rest of this document as the viewLinc Server)

• Vaisala Veriteq cables (there are specific cables for attaching devices to Digi devices and attaching devices to USB or Serial ports on a viewLinc Server)

• (optional) vNet devices, for connecting devices to a viewLinc Server using an Ethernet connection

• (optional) Digi devices, for connecting devices to viewLinc Server using an Ethernet connection

System Requirements

viewLinc 4.0 Administrator Guide 5

Chapter 1: Getting Started

viewLinc Server Requirements

The viewLinc Server machine must meet the following requirements:

• Be available 24 hours a day, 7 days a week.

• Have 350 MB free application disc space.

• Use one of the following operating systems:

•Microsoft

•Microsoft 2008 (32 or 64 bit versions)

• Other operating systems can be used depending on the size of the installation

• If you plan to use viewLinc from the viewLinc Server machine, you must have a supported Internet browser

installed (Microsoft Mozilla

• The Historical database requires 200KB per location per day. The default location for the application is in the 'program files' folder. The historical database and configuration files are located 'public documents' folder. The default locations of the database are as follows:

® Windows XP ® Windows Server 2003 or Windows Server

® Internet Explorer® 6.0 or later;

® Firefox® 3.6 or later are recommended).

Windows 2008/Windows Vista x64

Program files: C:\Program Files(x86)\Vaisala\Vaisala Veriteq viewLinc

Data files: C:\Users\Public\Documents\Vaisala\Vaisala Veriteq viewLinc

Windows 2003/Windows Vista x32

Program files: C:\Program Files\Vaisala\Vaisala Veriteq viewLinc

Data files: C:\Users\Public\Documents\Vaisala\Vaisala Veriteq viewLinc

Windows XP x64

Program files: C:\Program Files (x86)\V aisa la\Vaisala Verite q viewLinc

Data files: C:\Documents and Settings\All Users\Documents\Vaisala\Vaisala Veriteq viewLinc

System Requirements

Windows XP/2003 x32

Program files: C:\Program Files\Vaisala\Vaisala Veriteq viewLinc

Data files: C:\Documents and Settings\All Users\Documents\Vaisala\Vaisala Veriteq viewLinc

Note: It is strongly recommended to use the default

installation folders for data files as other folders may have special security restrictions placed on them. For example, Windows 7/2008 does not allow files in the ‘Program Files’ folders to be deleted by non-admin users.

Depending on the number of channels you are using, the viewLinc Server machine should also meet the following requirements:

Large size installation (400-5000 channels)

• a dedicated machine

• 3.2 GHz, Quad Core

•4 GB RAM

• sufficient HD space to support 200KB/channel/d ay For example, if you have 400 channels, you will need

approximately 30GB (400x200x365) per year.

Medium size installation (20-400 channels)

• machine may be shared with other applications

• 1.6 GHz Dual Core

•4 GB RAM

• sufficient HD space to support 200KB/channel/d ay For example, if you have 40 channels, you will need

approximately 3GB (40x200x365) per year.

Small installation (<20 channels)

• 1.6 GHz

•2 GB RAM

• sufficient HD space to support 200KB/channel/d ay For example, if you have 4 channels, you will need

approximately 300MB (4x200x365 ) per ye ar.

viewLinc 4.0 Administrator Guide 7

Chapter 1: Getting Started

End User PC Requirements

A machine on the network used to administer viewLinc must have:

• 2.4 GHz

•2 GB RAM

• a supported Internet browser installed (Microsoft Internet Explorer 6.0 or later; Mozilla Firefox 3.5 or later recommended).

Installing viewLinc

This section outlines how to install viewLinc on a server or a remote host, including a description of the four m eth o ds by which devices can be connected to the system. The four methods are:

• using a vNet device to connect devices to the network

• using a Digi device to connect devices to the network

• using USB port to connect devices to viewLinc Server or Remote Host

• using Serial port to connect devices to viewLinc Server or Remote Host

If you are connecting 300 Series Transmitter devices, they are connected either wirelessly or using a Digi devic e. Refe r to your Vaisala product User Guide for more information.

For further graphical representation of installing viewLinc, see the relevant Vaisala Quick Start Guides. There are versions for those using vNet or Digi devices and those using USB/Serial ports. For copies of Quick Start Guides, see www.vaisala.com/lifescience-hitech or speak to your sales representative.

Connecting Devices

Choose from the following methods to connect your devices to the network or appropriate PCs.

Installing viewLinc

Method 1: Using vNet Devices

The following procedure shows how to use vNet devices to connect your devices to the network.

Figure 1: Overview of viewLinc system using vNet devices

Attaching Main Hardware

1 Remove protective label on the bottom of the device. 2 Connect the device to the vNet device. 3 Connect the vNet device to the Ethernet outlet and (if not

using PoE) power supply. When power is supplied to the vNet device, the red power LED light will blink for 7-8 seconds, then stay solid. When a network connection is made, the red LNK LED should light up and stay solid, and the green ACT LED should blink occasionally.

Note: To ensure a secure connection, insert the power

supply barrel-end connector into the device and turn 1/4 to the right. If your network supports Power Over Ethernet, you do not need to connect to a power supply.

For more information about installing vNet devices, refer to the vNet User Guide.

Installing Vaisala Veriteq Drivers

This section covers installing the drivers for vNet devices to connect Vaisala Veriteq devices to the network using an Ethernet connection. Repeat all of these steps for each vNet device you want to use.

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Discovering the vNet Device

1 Obtain a reserved (recommended) or static IP address

for your vNet device from your IT department. If your networking policy requires you to reserve IP addr esses using DHCP, see www.vaisala.com/lifescience-hitech for instructions.

2 Insert the vNet Device driver CD into the viewLinc

Server.

3 The Device Setup Wizard launches automatically. Click

Next.

4 Select the device that matches the MAC address from

the side of your vNet device, then click

Note: If your device is on a different subnet from the

Configuring RealPort and Installing Drivers

1 In the Configure Network Settings screen, enter an IP

address (provided by your IT department). Click times.

2 In the Configure RealPort Settings screen, select Install

RealPort on this computer

3 Click Next again. The settings are saved. 4 Click Finish.

Repeat Installing Vaisala Veriteq Drivers for each vNet device.

Next.

server, you will need to know the IP address of the vNet device and launch the RealPortSetup.exe installer from the RealPort folder on the vNet Device Drivers CD.

Next two

, then click Next.

Installing viewLinc

Method 2: Using Digi Devices

The following procedure shows how to use Digi devices to connect your Vaisala Veriteq devices to the network.

Figure 2: Overview of viewLinc system using Digi devices

Attaching Main Hardware

1 Connect your Vaisala Veriteq device to a Digi device

using a Vaisala Veriteq cable.

2 Connect your Digi device to power supply and Ethernet

outlet.

Note: These instructions focus on the Digi One SP. For

other Digi models, see www.vaisala.com/lifescience-hitech.

Installing Digi Drivers

This section covers installing the drivers for Digi devices to connect Vaisala Veriteq devices or Vaisala 300 Series Transmitters to the network using an Ethernet connection. Repeat all of these steps for each Digi device you’ll use.

Discovering the Digi Device

1 Obtain a reserved (recommended) or static IP address

for your Digi device from your IT department. If your networking policy requires you to reserve IP addresses using DHCP, see www .vaisala .co m/lifescien ce-hitech fo r instructions.

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2 Insert the Digi driver CD into viewLinc Server. 3 The Digi Device Setup Wizard launches automatically.

Click

4 Select the device that matches the MAC address from

the bottom of your Digi device. Click

Note: If your device is on a different subnet from the

Configuring RealPort and Installing Drivers

1 In the Configure Network Settings screen, enter an IP

address (provided by your IT department). Click times.

2 In the Configure RealPort Settings screen, select “Install

Digi RealPort on this computer”. Click

Click Next again. The settings are saved.

4 Click Finish.

Repeat Installing Digi Drivers for each Digi device.

Next.

server, you will need to know the IP address of the Digi device and launch the RealPort installer on the Digi Driver CD.

Next two

Next.

Method 3: Using USB Port

You can also connect Va isala Veriteq devices dire ct ly t o PC s using a USB Port, as shown in Figure 3.

Figure 3: Overview of viewLinc system using USB port to connect devices

Installing viewLinc

Installing USB Drivers

 Using the supplied Vaisala Veriteq USB cable driver CD

and Quick Start guide, install USB drivers on every PC you plan to attach devices to.

Connecting Hardware

1 Connect the device to a Vaisala Veriteq USB cable. 2 Connect the USB cable to your viewLinc Server or

Device Host (ensure the viewLinc Serve r comp ut er is attached to your network).

3 Install a USB cable driver. You only need to install a

driver once on each machine to which devices are connected.

Method 4: Using Serial Port

Y ou can also con nect devices to PCs using a Seri al Port. The configuration using a Serial port is very similar to using USB; refer to Figure 3.

Connecting Hardware

1 Connect your device to a Vaisala Veriteq Serial port

cable.

2 Connect the Serial port cable to your viewLinc Server or

Host (ensure this computer is attached to your network).

Repeat these steps for all devices.

Installing vLog Software

Once your devices are installed, you are ready to inst all vLog software.

Note: If you use 300 SeriesTransmitters, you are not

required to install vLog Software.

Installing vLog allows you to:

• set sample intervals

• enable or disable channels

• specify device and channel descriptions

• store historical data for backup purposes It is recommended you install vLog on all PCs with Vaisala

Veriteq devices connected to them.

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Refer to the vLog User Guide for installation instructions.

Installing viewLinc Software

Now you are ready to install viewLinc which will be used to make device monitoring, alarming and reporting available across your network. There are two options available to you:

• Install viewLinc software on a network server (must be installed once).

• Install viewLinc software on a PC as an offsite host to make devices connected to it available to the viewLinc server.

T o install viewLinc on the viewLinc Server:

On your viewLinc Server, insert the viewLinc CD and run

setup.exe.

2 Select the installation language using the dropdown.

Click OK.

3 Start the Setup Wizard by clicking Next. 4 Review and accept the License Agreement, and click

Next.

5 Choose a destination location for the viewLinc program

files, then click

6 Select Enterprise Server from the Select Components

screen and click Enter the installation key purchased from Vaisala. Select Non-secure, Secure server (SSL) or Both.

7 Review the install options and click Install. 8

Click Finish once the application is finished installing. Y ou ca n set up additional computers as remote host s using a

USB or Serial cable.

T o install viewLinc on an offsite host PC:

Insert viewLinc CD and run setup.exe.

1 2 Select the installation language using the dropdown.

Click OK.

3 Start the Setup Wizard by clicking Next. 4

Review and accept the License Agreement, then click

Next.

Choose a destination location for the viewLin c pr og ra m files, then click

6 Select Logger Host, then click Next. 7 Click Install. 8 Click Finish.

Next.

You have installed all necessary viewLinc components.You can now move to any machine on the network - or sta y where you are - and log in to viewLinc to monitor channels using any supported Internet browser on the network.

Logging in to viewLinc

viewLinc allows you to:

• watch conditions (such as temperature and relative humidity) being recorded by devices and in the viewLinc historical database

• receive alarms if conditions are outside limits you set or if there is a communications problem

• receive other system-related alarms

When you are ready to start using viewLinc, such as setting alarms, configuring email settings, and scheduling device data transfers, log in to viewLinc from a supported Internet browser. Supported Internet browsers include .

By default, one administrator account is created when viewLinc is installed. The username and password are both “admin”. It is important you change the admin password as soon as possible to prevent unauthorized access (see “Editing Users and Passwords” on page 54).

To log in to viewLinc: 1 Double-click the desktop icon .

2 Or, in the address box of a supported Internet browser,

enter the name or address of the machine where viewLinc is installed, and the port number. For example, http://computername:portnumber or https:// computername:portnumber if secure. (if no port number is specified, 443 is used by default). Save this address to your favorites or set as your homepage to easily access viewLinc from your browser.

Logging in to viewLinc

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3 In the login screen, enter your username and password.

Click

Note: The default administrator username and pass-

4 The main viewLinc screen appears, showing “Getting

Star ted” screen. To start using viewLin c, click the Options button and choose Locations.

word are both “admin”.

5 Here you will find a tree view with your location and

device data. Expand the tree with the plus icon. If you don’t see any Location data, click a Location from the

tree view, and select

Options | Refresh. The selected

Location’s data should appear.

If no Locations display, you may not have any locations assigned to you, the administrator may need to configure the system, or there could be a problem with viewLinc itself. If you use Vaisala Veriteq devices, try discovering devices - see “Discovering Devices” on page 40.

Note: The administrator may have set up the system to

prompt for password periodically to ensure system security. When prompted, re-enter your password.To change or set the session expiry, see“Setting Session Expiry Time” on page 57

For more on locations, see Chapter 4: Locations.

First Steps in viewLinc

When you first log in to viewLinc, load the Locations function by clicking the

If you don’t see anything listed in the tree on the left side of this window, you will need to start by adding and configuring new zones. This is done by clicking

Configuration | Locations Manager.

click on the System folder and click ‘manage locations’ right must be added by the administrator to perform this function.

Zones can also be created by dragging a device/devices across to the System folder in the tree and accepting the option to create zones based on the device names. The devices must not currently be attached to any other location for this functionality to work.

Once a zone is created, you can then add a location to it by right clicking and selecting

displayed in the device browser, your device may not be connected properly. If you use Vaisala Veriteq devices, try discovering devices - see “Discovering Devi ces” on page 40.

Options button and selecting Locations.

First Steps in viewLinc

Options | System

From the left panel, right

Add Zone. The

Add Location. If no devices are

What’s New in viewLinc 4.0

Locations: A Location is a ‘data point’ which can be linked to

any channel and is located in a hierarchical tree of zones.

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The Locations feature replaces the previous channels/my channels functionality , providing improve d customization and flexibility with more information available from the tree view.

Views: A View is a customized combination of locations

selected from all available zones by the user. They offer the flexibility of navigating a tree view similar to the locations view with a customized hierarchical zone organization. They can be customized so a user can create a view of all location readings regardless of zone. These Views rema in saved and allow each user to have the software set up in a way that better suits their role or job function.

Trends: Trends are custom graphs which can be built with

user friendly drag and drop functionality. The trend view allows you to combine, contrast and compare location history in visual graphs using real-time data.

Dashboards: Dashboards provide the ability to upload a

custom image for any zone or view and place locations on this image (for example a map or floor plan). They provide a customized display of the current readings at several locations at a glance.

Mobile Support: viewLinc 4.0 provides access from mobile

devices, allowing you to perform key tasks from your smartphone or tablet. Apple iPhone iOS

2.1+, and BlackBerry

Users and Groups: viewLinc 4.0 provides several new

security options and introduces the concepts of groups, users and zones for better access control. Groups allow the administrator to better control permissions on a group level while maintaining user-based permissions. These features provide quicker methods of configuring permissions for multiple users and subsequently adding individ u al us er permissions as needed. viewLinc 4.0 also provides the ability to add an access control list (ACL) to a particular zone and give a group permissions specific to that zone.

® 3+, Android®

® 6+ devices are supported.

Getting Help

If you need help, technical support is available:

Getting Help

North America

Contact V aisala Canada Inc, 8am-4pm PST Mond ay - Friday , at 1-866-861-3388 (or 604-273-6850) or email veriteqsupport@vaisala.com. See also www.vaisala.com/ lifescience-hitech.

For sales, pricing, quotations, or general information, please call 1-800-683-8374 (or 604-273-6850).

Outside of North America:

helpdesk@vaisala.com

Vaisala Headquarters (Finland)

Vanha Nurmijärventie 21 01670 Vantaa FINLAND Industrial Instruments Phone: +358 9 8949 2658 Fax: +358 9 8949 2295

Japan Service Center

42 Kagurazaka 6-Chome Shinjuku-ku Tokyo 162-0825 JAPAN Phone: +81 3 3266 9611 Fax: +81 3 3266 9610

China Service Center

Floor 2, EAS Building No. 21, Xiao Yun Road, Dongsanhuan Beilu Chaoyang District Beijing 100027 CHINA Phone: +86 10 5827 4100 Fax: +86 10 8526 1155

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