Vaisala Veriteq vNet PoE Device User Manual

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vNet PoE Device
User Guide
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Copyright
permitted for commercial purposes without the express written permission of Veriteq Instruments. Veriteq, a Vaisala company
13775 Commerce Parkway Richmond, BC V6V 2V4 Canada
Trademarks
Veriteq Instruments, Veriteq, Veriteq vLog, Veriteq viewLinc, Veriteq vNet, and Veriteq Spectrum are trademarks of Veriteq Instruments, Inc.
Windows is a registered trademark of Microsoft Corporation. All other trademarks referred to are the property of their respective owners.
The RealPort protocol is used under license from Digi International Inc.
Disclaimer and Limitation of Liability
Veriteq Instruments, Inc. and its subsidiaries assume no responsibility for any damage or loss resulting from the use of this manual.
Veriteq Instruments, Inc. and its subsidiaries assume no responsibility for any loss or claims by third parties which may arise through the use of this software. Veriteq Instruments, Inc. and its subsidiaries assume no responsibility for any damage or loss caused by deletion of data as a result of hardware mal­function. Be sure to make backup copies of all important data to protect against data loss.
Veriteq Instruments, Inc. makes no warranties, either expressed or implied, regarding Veriteq data log­gers or software, its merchantability, or its fitness for any particular purpose. The exclusion of implied warranties is not permitted by some states. As such, the exclusion may not apply to you.
The Veriteq vNet device has been tested using a variety of network systems. However, the large num­ber of possible hardware and network configurations makes testing under every circumstance impossi­ble. If you have trouble using the Veriteq vNet device, contact Veriteq Instruments.
Technical Support
Call Veriteq for free technical support (8am-4pm Pacific Standard Time). In North America, call 1-866-861-3388. Outside North America, call 604-273-6850. Email customersupport@veriteq.com
Document part number: 880-0401-02 Release date: July 2010
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About this Manual
The Veriteq vNet Power over Ethernet Device User Guide includes the information you need to install, configure and operate your vNet device with a Veriteq data logger.
Who this Manual is for
This manual is for administrators who will install and configure the vNet device to be used with a Veriteq data logger and Veriteq viewLinc, Spectrum, or vLog software. This manual covers several topics, including how to:
• configure IP settings, Ethernet settings and device information
• set administrator passwords
• view clients connected to your vNet device
• back up and restore vNet device configuration
• update the vNet device
• restart the vNet device
Conventions Used in this Document
This document uses the following conventions:
• A sequence of actions is indicated by a list separated by a vertical line. For example:
“From the vNet Configuration and Management inter­face, choose Configuration | Network | IP Settings”
• Menu selections, items you select, the names of buttons and tabs are shown in bold.
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Related Documentation and Software Products
For a visual overview of the installation of your vNet device, consult the Quick Start Guide for viewLinc with vNet or Digi Devices.
Use V eriteq viewLinc software and their associated online Help to:
• monitor channels
• set and acknowledge alarms
• view and graph logger data
• transfer data from multiple networked Veriteq loggers Use V eriteq vLog and Spectrum software and their related
online help to set up individual data loggers.
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Getting Started with the Veriteq vNet Power over Ethernet Device
Welcome to the Veriteq vNet Power over Ethernet User Guide. The following sections will assist you in setting up the vNet device:
• Installing the vNet device at your Site
• Launching the vNet Configuration and Management Interface
• Viewing Network Configuration Settings
• Configuring IP Settings
• Creating a NetBIOS Name
• Changing Ethernet Settings
• Editing Serial Port Settings
• Setting Device Information
• Changing the Administrator Password
• Setting an Idle Timeout for the Web Session
• Viewing Connections and Network Statistics
• Viewing Power Settings
• Setting the System Fan
• Enabling 15V Loop Power Excitation
• Backing Up or Restoring Configuration Settings
• Updating the vNet Device
• Restarting the vNet Device
• Restoring Factory Default Settings
• Getting Help
Digi Devices
While the focus of this User Guide is the Veriteq vNet PoE device, the instructions in the two driver installation sections,
Installing Drivers Using Device Setup and Installing Drivers Using RealPort Setup, can also be used to install
Digi devices.
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Getting Started
When installed, the vNet Power over Ethernet (PoE) device becomes part of a data monitoring system comprised of several software components ( including viewLinc, Veriteq vLog or Spectrum), and hardware components (Veriteq data loggers, a PC with a supported Web browser, and the vNet device).
Before you start using your vNet device, complete the installation and configuration instructions included in this User Guide.
Once your vNet device is installed (connected to the data logger and your network), you are ready to complete the configuration steps detailed in this User Guide.
Installing the vNet device at your Site
There are a few things to remember when connecting your data logger to the vNet device:
• Remove the protective label on the bottom of the data logger.
• Be sure to slide the logger as far right as possible towa rds the two tabs before pushing down into the vNet device bed (you should hear a ‘click’). Refer to Figure 2, “Inserting data logger into vNet device” on page 3.
• If you are mounting the vNet device on a wall, ensure the device is in the upright position (the fan on top and data connections on the right).
• Use the wall anchors and screws prov ided for use with the vNet device mounting brackets.
Important: Do not drop the device as the impact may
damage it.
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Connecting Loggers
The following diagram shows how to use vNet devices to connect data loggers to a network:
Figure 1: Connecting data loggers to your network
Figure 2: Inserting data logger into vNet device
Figure 3: Inserting power supply
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Attaching Main Hardware
1 Remove the protective label on the bottom of the data
logger.
2 Connect the data logger to the vNet device. 3 Connect the vNet device to the power supply and
Ethernet outlet. When power is supplied to the vNet device, the red power LED will blink for 7-8 seconds, then stay on. When a network connection is made, the LNK LED will light up and stay on, and the ACT LED will blink intermittently.
Note: To ensure a secure connection, insert the power
supply barrel-end connector into the device and turn 1/4 to the right (see Figure 3 on page 3). However, if your network supports Power over Ethernet, you do not need to connect to an exter­nal power supply .
Installing Drivers Using Device Setup
Device drivers must be installed in Windows® for each of the vNet or Digi devices that are connected to the network. This allows the Veriteq software to access the data loggers.
Use the instructions in this section if the drivers will be installed on a PC that is on the same subnet as the vNet or Digi devices. If the PC is on a different subnet, use the Installing Drivers Using RealPort Setup section instead.
1 Obtain an IP address for each of the vNet or Digi devices
from your IT department. They should either be r eserved IP addresses supplied by DHCP or static IP addresses. If the IP addresses are being reserved, the DHCP server must be updated before you proceed with the installation.
2 Insert the Veriteq vNet Device Drivers CD into the PC. If
the Software Installation menu does not display automatically, click Start on the Taskbar, then select Run. Type D:\setup.exe (replace ‘D’ with the drive letter of your CD-ROM drive), then click OK.
3 Additional information can be found on the CD by clicking
on Documentation Index on the Software Installation menu. Click on vNet PoE Readme to see if there are any updates to the information in the User Guide, especially to the installation instructions. For information on Digi
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devices, click on Digi Documentat ion Index, then select the desired document for the Digi device you will be using.
4 Click on Device Setup Wizard on the Software
Installation menu.
5 Connect the vNet PoE Logger Interface or Digi device to
an open Ethernet port on your network. If the device and your network both support Power over Ethernet, an external power supply is not needed. Otherwise, conn ect the power supply barrel plug into the vNet or Digi device (see Figure 3 on page 3), and plug the power supply into a wall outlet.
6 When the Welcome to the Digi Device Setup Wizard
screen is displayed, click Next.
7 Scroll down the device list until you find the MAC address
of the device you are installing. (The MAC address is on the side of the vNet device above the serial number, or on the bottom of the Digi device.) If the device does not appear in the list, wait a few seconds, then click Refresh. Select the device, then click Next.
Note: If the device you are installing is not shown, you
may need to change some settings in your fire­wa ll softw ar e:
•Allow the dgrunwiz.exe and dgcfgwiz.exe programs to receive incoming network connections. You will find these programs in a folder similar to: C:\Documents and Settings\user\Local Settings\Temp\RarSFX0 where ‘user’ is
your Windows
®
account.
Unblock UDP port 2362 and multi-cast address
224.0.5.128, as these are used by device discovery.
8 Specify the IP settings:
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• If DHCP will be used to supply a reserved IP address, select Obtain IP settings automatically using DHCP, then click Next.
• If a static IP address will be assigned to the device, select Use the following IP settings, enter the desired IP address, Subnet Mask, and Default Gateway, then click Next.
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9 From the Scenario List, select RealPort (COM Port
Redirection), then click Next.
10 Ensure the Install Digi RealPort on this computer
checkbox is checked, click Next, then click Next on the following screen. Wait for the new settings to be saved to the device. This will take up to 3 minutes, depending on the device.
11 If you have another device to install, check the
Configure another device checkbox, then click Finish.
Repeat steps 5 through 11.
12 When the last device has been installed, clear the
Configure another device checkbox, then click Finish.
13 A list of all installed devices that use the RealPort driver
will be displayed in the Command Prompt window after a short delay. Record the COM port number(s) of the device(s) you installed, as you will need to know them when using the Veriteq software products. Close the Command Prompt window by selecting the title bar, then pressing any key on the keyboard.
14 Refer to the Launching the vNet Configuration and
Management Interface section for further instructions
on opening the web-based interface to change the password or other settings.
Installing Drivers Using RealPort Setup
Device drivers must be installed in Windows® for each of the vNet or Digi devices that are connected to the network. This allows the Veriteq software to access the data loggers.
Use the instructions in this section if the drivers will be installed on a PC that is on a different subnet than the vNet or Digi devices. If the PC is on the same subnet, use the Installing Drivers Using Device Setup section instead.
1 Obtain an IP address for each of the vNet or Digi devices
from your IT department. They should either be r eserved IP addresses supplied by DHCP or static IP addresses. If the IP addresses are being reserved, the DHCP server must be updated before you proceed with the i nstallatio n.
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2 Insert the Veriteq vNet Device Drivers CD into the PC
where the drivers are to be installed. If the Software Installation menu does not display automatically, click
Start on the Taskbar, then select Run. Type D:\setup.exe (replace ‘D’ with the drive letter of your CD- ROM drive), then click OK.
3 Additional information can be found on the CD by clicking
on Documentation Index on the Software Installation menu. Click on vNet PoE Readme to see if there are any updates to the information in the User Guide, especially to the installation instructions. For information on Digi Devices, click on Digi Documentation Index, then select the desired document for the Digi device you will be using.
4 If you are installing a vNet device, click on vNet RealPort
Setup on the Software Installation menu. If you are installing a Digi device, click on Digi RealPort Setup.
Note: It is very important to select the correct setup
option. If you accidentally select the wrong option, click Cancel when the Welcome screen is displayed.
If the Welcome screen asks you to en sure that the device
5
is powered up and connected to the network, disregard the message and click Next. If the Add a New Device option is displayed instead, select it, then click Next.
6 Scroll to the bottom of the device list, wait until
“Searching...” is no longer displayed, select <Device not listed>, then click Next.
7 Enter the Device Model Name. For a vNet device this
name is on the serial number label, for example, CDL­VNET-P. The model name for a Digi device typically
appears on the top and bottom of the device, for example, Digi One SP or PortServer TS 4.
8 Enter the IP address that you obtained in step 1. 9 Under COM Port Settings set No. Ports to 1 for a vNet
device. For Digi devices specify the number of ports supported by the device, usually 1,2 or 4.
10 Under COM Port Settings, set Starting COM to the
lowest COM port number that the setup wizard is allowed to use. The wizard will automatically choose the first
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available Windows COM port and map it to the first physical port on the device. If the device has more than one physical port, the wizard will assign the next available COM port(s) to the remaining physical port(s).
Note: The Windows Device Manager can be used to
change the assigned COM port number(s) after the device is installed.
Click Finish.
11 12 If your vNet or Digi device is not yet connected to the
network, or is not yet configured with the IP address you entered in step 8, you will be presented with a message indicating that no device could be located. Click Yes to proceed.
13 Wait for the setup wizard to finish. This could take up to
3 minutes. Click Finish.
14 A list of all installed devices that use the RealPort driver
will be displayed in the Command Prompt window after a short delay. Record the COM port number(s) of the device(s) you installed, as you will need to know them when using the Veriteq software products. Close the Command Prompt window by selecting the title bar, then pressing any key on the keyboard.
15 Repeat steps 4 through 14 for any additional devices that
need to be installed. Do not continue with step 16 until all devices have been installed.
16 If any of the vNet or Digi devices you installed drivers for
are not yet connected to the network, connect them to an open Ethernet port on the desired subnet of your network. If the device and your network both support Power over Ethernet, you do not need an external powe r supply. Otherwise, connect the power supply barrel plug into the vNet or Digi device (see Figur e 3 on p age 3) a nd plug the power supply into a wall outlet.
17 If all of the vNet or Digi devices you installe d are using IP
addresses reserved with DHCP, go to the Launching the vNet Configuration and Management Interface
section for further instructions on opening the web-based interface to change the password or other settings. However , if one or more of the devices are to h ave static IP addresses assigned, procee d with step 18 .
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18 Insert the Veriteq vNet Device Drivers CD into a PC that
is on the same subnet as the device(s) you installed. If the Software Installation menu does not display automatically, click Start on the Taskbar, then select Run. Type D:\setup.exe (replace ‘D’ with the drive letter of your CD-ROM drive), then click OK.
19 Click on Device Discovery Install on the Software
Installation menu to install the Digi Device Discovery program onto this PC.
20 Run the Digi Device Discovery program from Start I
Programs. The program will displa y a list o f all vNet and
Digi devices found on this subnet.
Note: If the device you need to configure is not shown,
you may need to change some settings in your firewall software:
•Allow the dgdiscvr.exe program to receive incoming network connections. It is typically found in the folder C: \Program Files\Dig i\ Di gi De vi ce Di scovery.
•Unblock UDP port 2362 and multi-cast address
224.0.5.128, as these are used by device discovery.
Scroll down the device list until you find the MAC address
21
of a device that is to have a static IP address assigned. (The MAC address is on the side of the vNet device above the serial number, or on the bottom of the Digi device.) If the device does not appear in the list, wait a few seconds, then click Refresh. Select the device, then click Configure network settings.
22 Select Manually configure network settings, then
enter the IP Address, Subnet Mask, and Default Gateway values for this device. Click Save, then click
OK to allow the device to be restarted.
23 Wait until the device has been restarted and the device
list updated.
24 Repeat steps 21 through 23 for each additional device. 25 When all devices have their desired IP address, refer to
the Launching the vNet Configuration and Management Interface section for further instructions
on opening the web-based interface to change the password or other settings.
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Launching the vNet Configuration and Management Interface
Your vNet device is shipped with a web-based application, vNet Configuration and Management Interface. You can use this application to complete the vNet device configuration activities.
To launch the vNet Configuration and Management interface from a Web browser:
In a Web browser, enter the IP address of your vNet
1
device (obtained from your IT administrator) or enter the NetBIOS name. The default NetBIOS name is VERITEQXXXXXXXX (X denotes the 8-digit serial number of the vNet device.) If the vNet device has been configured with a TCP port for HTTP other than the default value of 80, enter the port number after the IP address or NetBIOS name, with a colon separating them.
For example: http://192.168.1.58 http://VERITEQ09075101 http://192.168.1.58:8000
2 At the login screen, enter the user name: root.
3 Enter the default password: dbps. You can change this
password later (see Changing the Administrator Password).
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4 Click OK. The vNet Configuration and Management
screen displays:
To launch the vNet Configuration and Management interface using Digi Device Discovery:
Note: If the vNet device has been configured with a
TCP port for HTTP other than the default value of 80, you need to launch the interface from a web browser.
From the Start menu select Digi | Digi Device
1
Discovery | Digi Device Discovery.
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2 Locate your vNet device’s MAC address (found on the
side of your vNet device) in the MAC address list, and double-click on it to open the login screen.
3 Enter the user name: root. 4 Enter the default password: dbps. You can change this
password later (see Changing the Administrator Password).
5 Click OK. The vNet Configuration and Management
screen displays:
Viewing Network Configuration Settings
To view vNet device IP settings:
Launch the vNet Configuration and Management
1
interface
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2 From the vNet Configuration and Management inter face,
click
System Summary.
Note: This summary includes all the important informa-
tion about your vNet device, such as device name, contact person, current IP address, MAC address, model name, and firmware version.
Configuring IP Settings
There are three methods to assign an IP address to a Veriteq vNet device:
1 Configure a DHCP server to reserve a specific IP
address for the device (by MAC address) and automatically assign it to the device.
2 Manually assign a static IP address to the device. 3 Allow a DHCP server to automatically assign any
available IP address to the device.
Either of the first two methods is recommended. The V er iteq vNet device has DHCP enabled by default. If your network does not have a DHCP server, you will need to manually assign a static IP address.
The last method is not recommend ed be ca use the DHCP server could periodically assign a different IP address to the device. If this occurs, viewLinc and the other Veriteq sof tware will be unable to communicate with the data logger or the vNet device until Windows Device Manager is used to
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manually reconfigure the device driver to point to the new IP address.
To manually configure IP settings for your vNet devic e:
From the vNet Configuration and Management interface,
1
choose Configuration | Network | IP Settings.
2 Select the option Manually configure the IP Settings
using static value s, then enter the IP Address, Subnet
Mask, and Default Gateway supplied by your IT administrator.
3 Click Apply. 4 A message will appear stating that the vNet device
needs to be restarted. Click on the here
link to restart
the device.
Creating a NetBIOS Name
A NetBIOS name provides an easy way to connect to your vNet device through a Web browser without having to remember the device’s IP address.
To access the device using the NETBIOS name, simply enter the name in the address line of your Web browser:
http://NetBIOSname
The factory default NetBIOS name is VERITEQXXXXXXXX (X denotes the 8-digit serial num ber of the vNet device).
To change the NetBIOS name:
From the vNet Configuration and Management interface,
1
choose Configuration | Network | IP Settings.
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2 In the NetBIOS name field you can enter up to 15
characters (using letters, numbers, and underscores). Do not assign the same name to another device.
3 Click Apply. 4 A message will appear stating that the vNet device
needs to be restarted. Click on the here the device.
Changing Ethernet Settings
Depending on the network hub or switch the vNet device is connected to, you may want to change the Ethernet mode from the default setting, half-duplex, to full-duplex.
To change the Ethernet settings for your vNet device:
From the vNet Configuration and Management inter face,
1
choose Configuration | Network | Ethernet Settings.
2 Choose the desired Duplex Mode (Half or Full). 3 Click Apply. 4 A message will appear stating that the vNet device
needs to be restarted. Click on the here the device.
link to restart
link to restart
Note: The speed setting is fixed at 10Mbit and cannot
be changed.
Editing Serial Port Settings
Use the Serial Port Settings screen to set the TCP port numbers that the vNet device will use for serial communication. The vNet device communicates with the V eriteq data logger through a serial port.
The serial port is accessed by the client PC using serial port redirector (virtual COM port) software that communicates over the Ethernet connection using TCP ports. The vNet device needs to be configured to use the same TCP port as the serial port redirector software.
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About Loopback Test Mode
The loopback test mode should only be enabled when doing diagnostic tests to solve problems with logger communication. The Loopback Test Mode checkbox must be unchecked to communicate with the connected data logger. Unchecked is the default setting.
When the loopback test mode is enabled, it enters a diagnostic mode where data received from the client PC is transmitted back to the PC, but not to the data logger. This can help to determine if a communication problem is due to the data logger, the vNet device, or the driver on the PC. A change to this setting only takes effect when the port is closed, then reopened. The checkbox is automatically cleared when the vNet device is restarted, or if more than 1 hour has elapsed since it was checked.
Using RealPort
The serial port on the vNet device can be accessed using the Digi RealPort protocol. If a RealPort driver is installed on a client PC, it can be configured to access the serial port using the RealPort TCP port number.
The factory default setting is 771. It is important to note that only one RealPort client can
connect to the vNet device at a time. The RealPort driver should only be installed using a Veriteq vNet Device Driver installation disk to ensure that the client PC will only connect to the vNet device when trying to open the serial port. When the serial port is closed, the TCP connection is also closed, allowing another client PC to connect to the vNet device.
If the driver is installed from a Digi Software & Documentation CD, the RealPort driver on one client PC will connect to the vNet device when the PC starts and keep the TCP connection open. No other PC will have access to the vNet device.
If needed, there is a setting in the RealPort dr iver that can b e changed to permit access from multiple computers ( see page
17).
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Using Raw TCP
The serial port on the vNet device can also be accessed using generic third-party Ethernet-to-serial port redirector software. These applications can send and receive data using the Raw TCP port number.
The factory default setting is 9761. When using the serial port in Raw mode, the client PC can
only send and receive data. There is no access to ser ial port settings such as baud rate or control lines (the serial port is automatically set to 19200 bps, 8 data bits, no parity bit, one stop bit).
To set the Serial Port settings for your vNet device:
From the vNet Configuration and Management inter face,
1
choose Configuration | Network | Serial Port Settings.
2 Enter new port numbers. 3 Click Apply. 4 A message will appear stating that the vNet device
needs to be restarted. Click on the here
link to restart
the device.
To allow multi-user RealPort access to a vNet device: 1
Open the Windows Control Panel and double-click
System.
2 On the System Properties screen, select the Hardware
tab, then click Device Manager.
3 On the Device Manager screen, open Multi-port serial
adapters to find your adaptor.
4 Right-click on your adaptor name, then select
Properties.
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5 Select the Advanced tab, then click Properties. 6 Select the Network tab, then click Connection
Settings.
7 Check the Wait for COM open request before
connecting to device checkbox, then click OK and
close all open dialogs.
8 Repeat these steps for all client PCs that have this vNet
device installed.
Note: With this option selected, you can access the
data logger connected to your vNet device from multiple client PCs.
Setting Device Information
The Device Information settings screen allows you to:
• Identify a contact person who will provide assistance in case of a problem connecting with this interface. Note that the contact person information is stored in the vNet device configuration for reference purposes only.
• Specify a name for your vNet device to make it easy to locate on your network. This name displays in the Name column of the Digi Device Discovery screen (Start | Digi |
Digi Device Discovery).
Hint: The default device name is vNet XXXXXXXX ( X
denotes the 8-digit serial number of the vNet device).
To set the device information for your vNet device:
From the vNet Configuration and Management interface,
1
choose Configuration | Network | Device Information.
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2 Enter the contact person for your vNet device (name,
phone number and/or email address, maximum 63 characters).
3 To change the device name, enter a description
(maximum 63 characters).
4 Click Apply.
Changing the Administrator Password
You can change the administrator password for your vNet device. The password is case-sensitive, an d must be 4 to 16 characters long. The default administrator password is “dbps”.
Note: The administrator name, root, cannot be
changed.
To change the administrator password: 1 From the vNet Configuration and Management inter face,
choose Configuration | Security.
2 In the Security Settings screen, enter and confirm your
3 Click Apply. 4 A message will appear stating that the vNet device
5 The new password takes effect after the restart has
vNet Power over Ethernet Device User Guide 19
new administrator password.
needs to be restarted. Click on the here the device.
completed.
link to restart
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Setting an Idle Timeout for the Web Session
You can set a timeout period for the vNet device’s Web interface session, after which the session will automatically close. This protects you from others altering your vNet de vice configuration settings if you accidentally leave the vNet device configuration session open .
You can also specify the HTTP TCP port number used by Web browsers to display the vNet device’s Web interface. In most circumstances you will not need to change the default HTTP TCP port number (80), unless port 80 is blocked.
To set the timeout period and HTTP port:
From the vNet Configuration and Management interface,
1
choose Configuration | Web Interface.
2 In the Web Interface screen, choose to either select
(recommended) or deselect th e op tio n End session after timeout.
3 Enter the session timeout period in minutes. 4 Enter the HTTP port you want to use (change the defa ult,
80, only if it is blocked).
5 Click Apply. 6 If the TCP port number was changed, a message will
appear stating that the vNet device needs to be restarted. Click on the here
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link to restart the device.
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Viewing Connections and Network Statistics
The vNet Configuration and Management interface includes a Connections table that shows which computers are, or have been, connected to this vNet device.
The Connections screen also includes a Network Statistics table that monitors network activity.
To see the Connections and Network Statistics tables:
From the vNet Configuration and Management inter face,
1
choose Management | Connections. The Connections and Network Statistics tables appear:
2 Click one of the Refresh buttons to update the list to show
the current status.
Connections Table
Use the Connections table to find out if a client PC is holding the serial port on the vNet device open too long, how many client PCs are accessing the serial port , or if the web interface is being accessed from another computer.
Only the six most recent connections are shown. Restarting the device will clear the list.
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Network Statistics Table
Use the Network Statistics table to monitor the network activity:
• Accepted Rx Packets: The number of receive d Eth er net packets that were accepted for further processing.
• Rejected Rx Packets: The number of receive d Eth erne t packets that were rejected for various reasons, such as protocol not supported, multicast address not supported, or packet errors.
• Rx Overrun Errors: The number of times a receive overrun was detected, i.e., one or more packets were dropped because the receive buffer was already full with previously received packets that had not yet been processed.
• Transmitted Pa ckets: The numbe r of Ethernet packets that were transmitted by the device.
• Stale Connections: The number of times a TCP connection for RealPort or Raw TCP was closed because it was “stale” or “half-open”.
• Last Restart Date: The date/time when the device was last restarted.
Note: Restarting the device will reset these five net-
work statistics counters (packets, connections, errors) to 0 and update the last restart date.
Viewing Power Settings
To view current settings such as fan speed, power supply voltage and more, from the vNet Configuration and Management Interface, choose Management | Power.
Current settings will display. You may be able to change some of these settings, depending on which version of the vNet device you have.
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If the power supply input voltage and fan speed are displayed, click Refresh to update the values.
Setting the System Fan
Some vNet devices are equipped with an internal fan. This fan is provided to cool the internal electronics so they do not affect data logger measurements. If the logger connected to your vNet device does not include any internal measurement channels, you may be able to turn the fan off if this option is supported by the vNet device (if a vailable, the option displays on the Power Settings screen). By default, the fan is turned ON.
Note: If your vNet device is powered using Power over
Ethernet, the fan must be turned ON. The Power over Ethernet (PoE) standard requires that a minimum amount of load current be drawn from the supply; the fan provides this minimum load.
To turn the system fan on or off:
From the vNet Configuration and Management inter face,
1
choose Management | Power.
2 In the Power Settings screen, use the drop-down list to
3 Click Apply.
vNet Power over Ethernet Device User Guide 23
select On or Off for the Fan Setting option.
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Enabling 15V Loop Power Excitation
The Veriteq vNet device may include a 15V loop power output, which allows you to provide power to a sensor or transducer connected to a Veriteq data logger recording 4-20 mA currents or DC voltage signals.
If your vNet device is equipped with this feature, the option to enable or disable loop power displays on your screen.
To enable or disable 15V Loop Power Excitation:
From the vNet Configuration and Management interface,
1
choose Management | Power.
2 In the Power Settings screen, check or uncheck the
Enable 15V Loop Power Excitation checkbox to enable
or disable loop power.
3 Click Apply.
Backing Up or Restoring Configuration Set­tings
We recommend you save your current vNet device configuration settings to a backup file so they can be restored at a later time. You can also use this backup file to configure another vNet device.
When restoring settings from a configuration backup file that was created by a different vNet device, consider the following:
• The configuration backup file is a plain text file that can be edited.
• You can remove items from the con figuration backup file if you do not want to change their settings (such as NetBIOS name).
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• There are vNet device-specific items in the configuration backup file that are for informational purposes only and do not get applied when the file is restored (such as serial number, MAC address, model name and description).
Item Configuration
UseDhcp When UseDhcp = true, DHCP is enabled and the vNet
device will try to automatically acquire IP settings. When UseDhcp = false, the vNet device will use the user defined IP address, Subnet mask and Gateway items in the configuration file.
IpAddr The IP address that will be used if UseDhcp = false
Subnet­Mask
Gateway­Addr
NetBios­Name
The Subnet mask that will be used if UseDhcp = false.
The Gateway address that will be used if UseDhcp = false.
The NetBIOS name that can be used to access the device. It must be 1 to 15 characters long. You can use any alphanumeric combination and the under­score character ( _ ).
EthDuplex The Ethernet mode that the device will use on the
network to which it will be installed. Valid duplex val­ues are Half or Full.
CloseTime­out
The control setting to enable or disable the web inter­face idle timeout. Valid values are true or false.
IdleTimeout The timeout value in minutes (1 to 120) that will be
used if the CloseTimeout = true.
HttpPort The TCP port number that the vNet device will use to
display the web interface.
Table 1: Configuration Backup File
vNet Power over Ethernet Device User Guide 25
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Item Configuration
Device­Name
The device name that will be shown in the Digi Device Discovery software. It can be up to 63 charac­ters in length.
Contact An informational description that is saved in the vNet
device. It can be up to 63 characters in length.
RealPort The TCP port number that the RealPort driver will use
to access the serial port on the vNet device.
RawPort The TCP port number that the Raw TCP driver will use
to access the serial port on the vNet device.
EnableFan The control setting for the vNet device fan. Valid val-
ues are on or off.
Enable15V The control setting to enable or disable the 15V loop
power supply output. Valid values are true or false.
Table 1: Configuration Backup File
To save configuration settin gs : 1 From the vNet Configuration and Management interface,
choose Utilities | Backup/Restore.
2 Select the Backup tab and click Backup. 3 At the File Download prompt, click Save. 4 Choose a location where you want to save the file and
specify a file name. The default file name is vNetConfigBackupXXXXXXXX (X denotes the 8-digit serial number of the vNet device).
5 At the Download Complete prompt, click Close.
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To restore settings from a previously saved configuration backup file:
From the vNet Configuration and Management inter face,
1
choose Utilities | Backup/Restore.
2 On the Restore tab, click Browse to locate the
configuration file to restore, then click Open.
3 Click Apply. 4 If a message appears stating th at the vNe t device n eeds
to be restarted, click on the here
link to restart the device. If you do not need to restart the device, click on the browser’s Refresh button to update the web interface with the new values.
To configure another vNet device from a backup file:
Open the configuration backup file in a text editor (such
1
as Notepad or Wordpad).
2 Edit the file by modifying lines or deleting lines (refer to
Table 1, “Configuration Backup File,” on page 25 for a list of editable lines).
3 Save the modified file with a dif ferent name but the same
file extension (.txt)
4 Locate the new vNet device on your network (Start | Digi
| Digi Device Discovery | Digi Device Discovery).
5 Select the device, then click Open web interface to
open the vNet Configuration and Management interface.
6 Choose Utilities | Backup/Restore. 7 On the Restore tab, click Browse to locate and select
the modified configuration file, then click Open.
8 Click Apply. 9 If a message appears stating th at the vNe t device n eeds
to be restarted, click on the here
link to restart the
device. If you do not need to restart the device, click on
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the browser ’s Refresh button to update the web interface with the new values.
Updating the vNet Device
You many need to update the vNet device application software if a problem has been identified or if new features are available. You can update the applica tion firmware, the boot loader, or the Web interface.
Important: Only update the vNet device when instructed
to do so by a Veriteq representative, and ensure the update is complete before unplugging any cables.
Important: Communication with the data logger attached
to the vNet device will be disrupted during the update.
To update the vNet devi ce :
From the vNet Configuration and Management interface,
1
choose Utilities | Update Firmware.
2 In the Update screen, from the drop-down list, select
Boot Loader, Firmware or Web Interfa ce.
3 Click Browse to locate and select the update file
provided by a Veriteq representative, then click Open.
4 Click Apply. Updating the boot loader or firmware will
take about 1 minute to complete. The vNet device will restart automatically, and the web interface will reload. It will take about 1 minute for a web interface update to complete and the new web interface to load.
Restarting the vNet Device
Sometimes it is necessary to restart the vNet device for new configuration settings to take ef fect. If restar ting is necessary, you will be prompted to restart by using the link appearing at the top of your Web browser.
The restart process takes approximately 15 seconds to complete. During this time the vNet device is unavailable.
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The vNet Configuration and Management interface takes about 1 minute to reload after restarting .
Important: Restarting the vNet device will disconnect all
connected clients and close their sessions. Closing a connection to a client disrupts com­munication between the client and the data logger that is attached to the vNet device.
You can restart the vNet device from the vNet Configuration and Management interface or from the vNet device itself.
To restart the vNet device using the Web interface:
From the vNet Configuration and Management inter face,
1
choose Utilities | Restart Device.
2 From the Restart Device screen, click Restart. 3 At the Restart prompt, click Yes.
To manually restart the vNet device:
On the vNet device itself, press and immediately rele ase the restart button. (Refer to Figure 4, “Restart button on vNet device”.)
Important: Do not press the restart button for more than
one (1) second, or you might restore all set­tings to their factory default values.
Figure 4: Restart button on vNet device
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Restoring Factory Default Settings
You may need to restore the vNet device configuration to factory default settings if:
• you forgot the administrato r passwor d
• you changed the TCP port for HTTP but don’t remember what it is
• you want to remove all custom configuration changes
Before restoring factory default settings, you must choose whether or not you want to keep the IP settings and administrator password you have already set (recommended).
Important: If you do not check the option to keep the
current IP settings, DHCP is automatically enabled. This could result in the vNet device acquiring a new IP address if it had previ­ously been configured with a static IP address. If this happens, you will need to rediscover the vNet device using the Digi Device Discovery software (Start | Digi | Digi Device Discovery).
You can restore default settings on the vNet device using the web interface or from the vNet device itself using the restart button.
To restore factory default settings using the Web interface:
From the vNet Configuration and Management interface,
1
choose Utilities | Factory Default Settings.
2 To keep the IP address settings and administrator
password but reset all other settings to the factory defaults, select the option Keep IP Settings and
Administrator Password.
3 If you do not want to keep IP address settings, clear the
checkbox.
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Note: If you do not keep IP address settings and pass-
word, the IP settings will revert to DHCP, and the administrator password will revert to ‘dbps’.
Click Apply.
4
Restoring factory default settings will take about 45 seconds to complete. The vNet devicewill restart automatically and the web interface will reload.
To manually restore factory default settings :
On the vNet device itself, press and hold the restart but­ton for at least five (5) seconds. (Refer to Figure 4, “Restart button on vNet device,” on page 29). There is no warning before the factory default settings are restored.
List of Factory Default Settings
For an explanation of each setting shown below, refer to Table 1, “Configuration Backup File” on page 25.
These configuration items are changed to their factory default settings if the Keep IP Settings and Administrator Password checkbox is checked:
Item Setting
RealPort 771
RawPort 9761
IdleTimeout 5
CloseTimeout True
DeviceName vNet XXXXXXXX, where “X” is the 8-
digit serial number of the vNet device
Contact (blank)
Enable15V Off (if installed)
EnableFan On (if installed)
Table 2: Factory Default Settings not including IP Settings and Administrator Password
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If the Keep IP Settings and Administrator Password checkbox is unchecked, these additional items are reset to their factory default settings:
Item Setting
UseDhcp True
IpAddr 0.0.0.0
HttpPort 80
SubnetMask 255.255.255.0
GatewayAddr 0.0.0.0
NetBiosName VERITEQXXXXXXXX, where “X” is the
8-digit serial number of the vNet device
EthDuplex Half
Password dbps
Table 3: Factory Default IP Settings and Administrator Password
Getting Help
If you need help, free technical support is available from Veriteq from 8am-4pm PST Monday through Friday.
In North America, please call 1-866-861-3388. All other locations, please call 1-604-273-6850.
Email customersupport@veriteq.com. See also www.veriteq.com.
For sales, pricing, quotations, or general information, in North America please call 1-800-683-8374 (or 604-273 -6850 for all other locations).
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