VADDIO RoboSHOT 12 HD-SDI, RoboSHOT 30 HD-SDI Integrator's Complete Manual

Integrator's Complete Guide for

RoboSHOT HD-SDI PTZ Cameras

Document 342-1076 Rev. A

Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Contents

Overview 1

Unpacking the Camera 3

RoboSHOT 12 HD-SDI Cameras 3

RoboSHOT 30 HD-SDI Cameras 4

A Quick Look at the Camera 5

Front of the camera 5

Back of the camera 6

Switch Settings 6

Video resolution 7

Camera settings 8

Installation 9

Before You Install the Camera 9

Don’t void your warranty! 9

Cabling notes 9

Installing the Camera Mount and the Camera 10

Connecting the Camera 11

In a Small Space 11

In a Larger Space 11

Powering up the camera 11

Configuring and Controlling the Camera 12

Vaddio IR Remote Commander 12

Quick Reference 12

Details 13

To store a preset using the IR Remote Commander: 13

Web Interface 14

Compatible Web Browsers 14

User Access 15

Administrative access 15

Web Interface Cheat Sheet 16

Web Tasks for All Users: Camera Control 17

Web Tasks for Administrators: Configuring Network Settings 21

Web Tasks for Administrators: Adding Room Information to the Screen 22

Web Tasks for Administrators: Managing Access and Passwords 23

Web Tasks for Administrators: Setting Camera Behaviors and Adjustments 24

Web Tasks for Administrators: Configuring Streaming Settings 26

Web Tasks for Administrators: System Reboots, Resets, and Updates 28

Web Tasks for Administrators: Viewing Diagnostic Logs 30

Web Tasks for Administrators: Contacting Vaddio Technical Support 31

Telnet Serial Command API 32

camera home 32

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

camera pan 33

camera tilt 33

camera zoom 34

camera focus 35

camera preset 36

camera ccu get 37

camera ccu set 38

camera ccu scene 39

camera standby 39

streaming settings 40

network ping 41

network settings get 41

system reboot 41

system factory-reset 42

history 43

version 43

help 44

exit 44

RS-232 Serial Communication 45

RS-232 Command List 45

RS-232 Inquiry Command List 53

Command Setting Values – Exposure Control 57

General Specifications 60

Troubleshooting and Care 63

Operation, Storage, and Care 64

Compliance Statements and Declarations of Conformity 65

FCC Part 15 Compliance 65

ICES-003 Compliance 65

European Compliance 66

Warranty Information 67

Index 68

ii

Overview

This manual covers the RoboSHOT 12 HD-SDI and RoboSHOT 30 HD-SDI robotic PTZ cameras:

n RoboSHOT 12 HD-SDI, North America – part number 999-9930-000
n RoboSHOT 12 HD-SDI, international – part number 999-9930-001
n RoboSHOT 30 HD-SDI (black), North America – part number 999-9933-000
n RoboSHOT 30 HD-SDI (black), international – part number 999-9933-001
n RoboSHOT 30 HD-SDI (white), North America – part number 999-9933-000W
n RoboSHOT 30 HD-SDI (white), international – part number 999-9933-001W

The enterprise-class, high-definition PTZ RoboSHOT HD-SDI conferencing cameras with HD-SDI, HDMI,
and H.264 IP streaming provide a substantial price/performance improvement over other SDI cameras
available today, with very high quality imaging, fine detail and exceptional color reproduction.

The RoboSHOT HD-SDI cameras have a PoE+ gigabit Ethernet port, providing both power and IP network
connectivity. The intuitive browser-based interface allows you to control the camera’s functions from your
browser – from anywhere in the world – while monitoring the RSTP, H.264 IP video stream using any
standards-based media viewer. This feature is perfect for enterprise remote management, network
operating centers and overall IT control. Telnet, IR Remote and RS-232 control are also available to satisfy
your system control requirements. Available H.264 streaming resolutions range from 352 x 288 to 1080p.

The RoboSHOT 12 features a 12X optical zoom with a 73° wide horizontal field of view – perfect for small
to medium sized conference rooms, training rooms or classrooms and provides incomparable support for
applications including, UC conferencing, videoconferencing, distance learning, lecture capture,
telepresence and more.

With 30X optical zoom power with an impressive 2.3° tele end and 65° wide field of view, the RoboSHOT
30 is ideal for medium to large venues such as houses of worship, large auditorium A/V systems, live event
theatres, IMAG for performances, large lecture theatres with lecture capture and more.

The Exmor® image sensor, multi-element glass lens and image signal processor (ISP) are the real magic
behind these cameras’ awesome video performance characteristics. The latest generation Exmor® 1/2.8”,

2.38 Megapixel, Full HD (native 1080p/60) high-speed, low noise CMOS image sensor combined with the
new ISP produces vivid, realistic color with extremely fast, razor-sharp automatic focus and iris routines.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

The proprietary Tri-Synchronous MotionTMalgorithm moves the RoboSHOT cameras on the pan, tilt and
zoom axes simultaneously, calculating the position and velocity of the movements between presets so
pan, tilt and zoom arrive at the preset subject simultaneously, allowing smooth and manageable on-air
camera movements. No more waiting for the pan/tilt motion to stop before starting the zoom.

Smooth, silent brushless DC direct-drive motors provide ultra-accurate and fast camera positioning and are
capable of the slowest of crawls – perfect for on-air use.

Control the camera the way you prefer:

n Use your browser to access the camera's web interface
n Use the IR remote
n Connect via a Telnet session
n Connect directly via RS-232 serial port.

The features, flexibility and value of RoboSHOT cameras are unparalleled in today’s PTZ camera market.
All this, and they’re made in the USA, at Vaddio HQ in Minnetonka, Minnesota.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Unpacking the Camera

Make sure you received all the items you expected. Here are the packing lists for the RoboSHOT HD-SDI
cameras.

RoboSHOT 12 HD-SDI Cameras

RoboSHOT 12 HD-SDI (North America) – part number 999-9930-000

Includes:

n One (1) RoboSHOT 12 HD-SDI Camera
n One (1) Thin Profile Wall Mount with Mounting Hardware (535-2000-240)
n One (1) IR Remote Commander (998-2100-000)
n One (1) EZCamera Control Adapter (998-1001-232)
n One (1) 12 VDC, 3.0 Amp Switching Power Supply
n One (1) AC Cord Set for North America
n One (1) Quick Setup Guide

RoboSHOT 12 HD-SDI (International) – part number 999-9930-001

Includes:

n One (1) RoboSHOT 12 HD-SDI Camera
n One (1) Thin Profile Wall Mount with Mounting Hardware (535-2000-240)
n One (1) IR Remote Commander (998-2100-000)
n One (1) EZCamera Control Adapter (998-1001-232)
n One (1) 12 VDC, 3.0 Amp Switching Power Supply
n One (1) Euro Power Cord
n One (1) UK Power Cord
n One (1) Quick Setup Guide

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

RoboSHOT 30 HD-SDI Cameras

RoboSHOT 30 HD-SDI (North America, black) – part number 999-9933-000

RoboSHOT 30 HD-SDI (North America, white) – part number 999-9933-000W

Includes:

n One (1) RoboSHOT 30 HD-SDI Camera
n One (1) Thin Profile Wall Mount with Mounting Hardware, black or white depending on camera color

(535-2000-240 or 535-2000-240W)

n One (1) IR Remote Commander (998-2100-000)
n One (1) EZCamera Control Adapter (998-1001-232)
n One (1) 12 VDC, 3.0 Amp Switching Power Supply
n One (1) AC Cord Set for North America
n One (1) Quick Setup Guide

OR

RoboSHOT 30 HD-SDI (International, black) – part number 999-9933-001

RoboSHOT 30 HD-SDI (International, white) – part number 999-9933-001W

Includes:

n One (1) RoboSHOT 30 HD-SDI Camera
n One (1) Thin Profile Wall Mount with Mounting Hardware, black or white depending on camera color

(535-2000-240 or 535-2000-240W)

n One (1) IR Remote Commander
n One (1) EZCamera Control Adapter (998-1001-232)
n One (1) 12 VDC, 3.0 Amp Switching Power Supply
n One (1) Euro Power Cord
n One (1) UK Power Cord
n One (1) Quick Setup Guide

OR

Download all product documentation from support.vaddio.com.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

A Quick Look at the Camera

The RoboSHOT 12 and RoboSHOT 30 cameras are similar. The RoboSHOT 12 is the camera on the left in
the photo. Differences are noted below.

Front of the camera

n Camera and Zoom Lens: The RoboSHOT 12 and 30 models use different optical components.

o

The RoboSHOT 12 features a 12X optical zoom lens (12X in Super-Wide mode and 10X in normal
mode) that is built around an Exmor 1/2.8-Type, high-speed, low noise image sensor with a total of

2.38 Megapixels for exceptionally precise HD video image acquisition in a small to medium sized
conference room.

o

The RoboSHOT 30 has a powerful 30X optical zoom lens, best suited to a medium to large room. It
uses the same Exmor image sensor as the RoboSHOT 12.

n IR Sensors: Sensors in the front of the camera base receive signals from the IR Remote Commander.
n Status indicator: The multi-colored LED indicates the camera's current state.

o

Purple – Boot-up and Standby modes.

o

Blue – normal operation and is a power on, ready condition.

o

Blinking blue – the camera has received a valid IR command.

o

Red – Tally function; shows that the camera is on-air.

o

Blinking red – fault condition.

o

Yellow – firmware update is in progress.

Caution

Do not remove power or reset the camera while the indicator is yellow, showing a firmware update in
progress. Interrupting a firmware update can make the camera unusable.

n Camera Base: Cast zinc alloy base for strength and stability, powder coated for toughness with fine

texture.

n Logo: Really Cool Logo Badge (RCLB) is located on the IR Window.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Back of the camera

Rear panel connections are identical for both models. This photograph shows the RoboSHOT 12.

From left to right:

n 12 VDC 3.0 A power connector: Connect only the power supply shipped with the camera.
n Network RJ-45 connector: PoE+ Gigabit Ethernet port allows the camera to be controlled using the

web interface or via a Telnet session.

n HD Video Select switch: Select the HD video output resolution.
n Camera Settings DIP switches: Settings for IR remote frequency, baud rate and image flip. See

"Switch Settings" belowfor more information.

n HD-SDI connector: HD-SDI video output.
n HDMI connector: HDMI video output.
n RS-232 connector: accepts modified VISCA protocol for camera control over a Cat-5e cable.

Caution:

Use the power supply shipped with the camera. Using a different power supply may create an unsafe
operating condition or damage the camera, and will void the warranty.

Switch Settings

The RoboSHOT HD-SDI cameras use a rotary switch to set the HD video resolution of the HD-SDI and
HDMI outputs, and a set of DIP switches that determine certain camera functions. A label on the bottom of
the camera provides a quick reference for setting the switches.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Video resolution

Set the desired available HD output resolution for the camera with the rotary switch. Switch positions 9
through D are not used.

Switch position Resolution

0 720p/59.94

1 1080i/59.94

2 1080p/59.94

3 720p/60

4 1080i/60

5 1080p/60

6 720p/50

7 1080i/50

8 1080p/50

9 - D Not used

E 1080p/30

F 1080p/25

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Camera settings

Use the DIP switch array to set other camera behaviors.

Note

When the camera is right side up, switches are in their default positions when they are up.

Camera identification:If a Vaddio remote control will be used with the camera: IR Frequency
Selection:The IR Remote Commander can control up to three cameras in the same room with different IR

frequencies. Use switches 1 and 2 to select the frequency to identify the camera as camera 1, 2, or 3;
then use the Camera Select buttons at the top of the remote to select the camera you want to control.

IR: Leave switch 3 in the default up position if the IR remote will be used.

Inverted operation: If mounting the camera upside-down, set switch 4 (IMAGE FLIP) ON.

Super Wide Mode (RoboSHOT 12 only): To set Super-wide mode for the RoboSHOT 12 HDMI, set
switch 5 ON. This gives a 12X, 73º horizontal angle of view. Normal mode produces a 67.2º horizontal

field of view (HFOV). Super-wide mode is not available on RoboSHOT 30 cameras.

RS-232 Serial Baud Rate:Set the baud rate for RS-232 communication using switch 6. Most
applications use 9600bps (switch 6 OFF). The 9600 bps setting works best with Cat-5e over distance. Use
the 38,400 bps setting for short control lines only.

Switch 7 is not currently used.

Switch 8 is not currently used.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Installation

This section covers siting the camera, installing the mount, and installing the camera.

Before You Install the Camera

All RoboSHOT cameras include a Thin Profile Wall Mount for…wall mounting the camera. There are
options for IN-Wall™ mounts and IN-Ceiling™ Half-Recessed as well. Contact us if you don’t have the
camera mount you need.

n Choose a camera mounting location that will optimize camera performance. Consider camera viewing

angles, lighting conditions, line-of-sight obstructions, and in-wall obstructions where the camera is to be
mounted.

n Ensure that the camera body can move freely and point away from the ceiling and lights. Cameras gen-

erally don’t like to be swamped with light and nobody sits on the ceiling anyway.

n Follow the installation instructions included with the camera mount.

Don’t void your warranty!

Caution

This product is for indoor use. Do not install it outdoors or in a humid environment without the appropriate
protective enclosure. Do not allow it to come into contact with any liquid.

Use only the power supply included with this product. Using a different one will void the warranty, and
could create unsafe operating conditions or damage the product.

Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these
things happen, return it to Vaddio for safety and functional testing.

All information about this product is available for download at www.vaddio.com/support – no cost, no
registration required.

DomeVIEW enclosures are available to allow outdoor installation of RoboSHOT cameras. Learn more at

www.vaddio.com/products.

Cabling notes

For RS-232 cabling, use Cat-5 or Cat-5e/6 cable and standard RJ-45 connectors (568B termination) from
the camera’s RS-232 Port to the controller's RS-232 port. If the camera is connected to a third-party
control system (such as AMX or Crestron), a DE-9F (sometimes called DB-9F) adapter is supplied.

We recommend using high-quality connectors and a high-quality crimping tool.

Note

Do not use pass-through RJ-45 connectors. These can cause intermittent
connections and degraded signal quality, resulting in problems that may be hard to
diagnose. Use standard RJ-45 connectors and test all cables for proper pin-outs and
continuity before you connect them to Vaddio products.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Installing the Camera Mount and the Camera

You can install the camera wall mount to a 2-gang wall box or directly to the drywall.

n If you mount it to drywall, use the wall anchors provided with the wall mount.
n If you mount it to a wall box, use the cover plate screws supplied with the wall box.

Caution

Before you start, be sure you can identify the network and RS-232 cables correctly. Connecting a cable to
the wrong port can result in equipment damage.

1. Route the cables through the hole in the back of the mount, and install the mount on the wall or attach it
to the wall box. Leave the screws loose enough to adjust the position of the mount.

2. Level the mount and tighten the mounting screws.

3. Check the level again to avoid any of those weird Batman camera angles.

4. Connect the cables to the camera.

5. Place the camera on the mount.

6. Attach the camera to the mount using the ¼”-20 x .375 mounting screw supplied with the camera.

v

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Connecting the Camera

Here are two examples of how the camera might be set up. This information is also available on the Quick­Start Guide provided with the camera.

In a Small Space

This example uses the camera's power supply.

In a Larger Space

This example uses PoE and a mid-span power injector.

Powering up the camera

Connect the supplied 12 VDC, 3.0 Amp power supply to a power outlet.

The camera will wake up and initialize. This will take a few seconds. When an image is available, the
camera is ready to accept control information.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Configuring and Controlling the Camera

You can control the camera using the IR remote, web interface, Telnet session, or RS-232 command line –
but not at the same time. We recommend that you pick one and run with it.

Vaddio IR Remote Commander

The remote provides basic camera control for end users.

Quick Reference

What do you need to do? Button(s)

Power on or standby Power (green button at top right)

Select the camera to control (if this
remote controls more than one)

Discover the camera's IP address Data Screen button (top left)

Move the camera Arrow buttons and Home button (dark red)

Move the camera to a preset position Position Preset buttons 1 through 6 (bottom two rows)

Focus the camera Auto Focus button (near arrow buttons)

Control zoom speed Zoom Speed buttons - Slow T and W, Fast T and W for

Adjust for excess light behind the
camera's subject

Camera Select buttons 1 through 3 (second row on the
remote)

Manual Focus buttons Near and Far (below Zoom
Speed buttons)

telephoto and wide-angle modes (light gray)

Back Light button (top center)

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Details

The Vaddio remote provides the following functions:

Power – Switch the selected camera on or off.

Power indicator – Shows power on, IR transmission, and battery level.

Back Light – Use or turn off backlight compensation.

Data Screen – Display the camera’s IP address and MAC address.

Camera Select – In multi-camera installations, selects the camera to be controlled.

See on page for information on configuring the camera as camera 1, 2, or 3.

Pan/Tilt (arrow button) controls and Home button – Control the camera’s
position.

Rev. Pan and Std. Pan– Control how the camera responds to the arrow buttons.
Helpful for ceiling-mounted cameras.

Pan/Tilt Reset – Return the camera to its default position.

Auto Focus – Switch between automatic focus and manual focus.

Zoom Speed – select Slow or Fast movements for telephoto and wide-angle shots.

n T (slow and fast) – Telephoto
n W (slow and fast) – Wide-angle

Manual Focus – Toggle manual focus on or off.

Near (-) adjustment – Moves the focus nearer when in manual focus mode.

Far (+) adjustment – Moves the focus farther when in manual focus mode.

Position Presets 1 through 6 – Move the camera to a predefined position.

Preset – Save the camera’s current position as one of the numbered presets.

Reset – Clear the saved position presets.

The web interface offers greater control over camera movements to presets (such as setting the speed for
Tri-Synchronous Motion), and provides additional presets.

To store a preset using the IR Remote Commander:

Position the camera. Then hold down the Preset button and press one of the numbered preset buttons.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Web Interface

RoboSHOT cameras provides a web interface to allow control of the attached camera via an Ethernet
network connection. The web interface provides more control over the camera for the user, along with
administrative tasks such as setting passwords, changing the IP address, viewing diagnostics, installing
firmware updates, and more!

The web interface allows administrative and user-level camera control.

n Administrative access – The default username is admin and the password is password. The admin

has access to all pages of the web interface.

n User access – The default username is user and the password is password. Only the camera control

page is available with user-level access.

If the LAN has a DHCP server, the camera will get its IP address, gateway and routing information
automatically and you will be able to browse to it.

In the absence of a DHCP server, the camera's default IP address is 169.254.1.1 and its subnet mask is

255.255.0.0. You can configure the camera’s static IP address either through the network or from a
computer connected directly to its Ethernet port. You may need a crossover cable.

Compatible Web Browsers

Supported web browsers:

n Chrome® (latest version),
n Firefox® (latest version),
n Internet Explorer® (versions 8 through 11)
n Safari® (versions 6 and 7)

Other browsers may also work, but have not been used in testing the product.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

User Access

If the admin sets up automatic guest access, no login is needed – the system starts at the Camera Control
page, rather than the login page. The administrative login dialog is accessible from the Camera Control
page, to allow access to administrative tasks.

Administrative access

When you log in as Admin, all the admin menu buttons appear on the left side of the screen. In addition to
Camera Controls, you also have access to:

n Camera Settings – Additional control over camera behavior related to camera movement and color man-

agement.

n Room Labels – Information to display on the web interface screens, including the conference room

name and phone number and the in-house number for AV assistance.

n Networking – Ethernet configuration.
n Security – Set passwords and manage guest access.
n Diagnostics – View or download logs when troubleshooting issues.
n System – View firmware version and switch settings, reboot, restore factory defaults, and run firmware

updates.

n Help – Tech support contact information and a link to the product information library on the Vaddio web-

site.

n Logout – Yes, it’s for logging out.

If you are on the Camera Control screen and no other screens are available, you’re logged in at the user
level, or guest access is enabled and you’re not logged on at all. Use the Admin button to open the login
screen.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Web Interface Cheat Sheet

Where to find the controls you need right now.

What do you need? Go to this screen

Camera operation

n Move or zoom the camera
n Set the speed for pan, tilt, or zoom motions
n Focus the camera (Focus button reveals the focus control)
n Move to a camera preset
n Put the camera into or bring it out of standby mode

Camera behavior

n Set inverted operation (Settings button reveals the control)
n Set or clear camera presets
n Select the appropriate lighting adjustments (CCU Scenes section)

Camera behavior

n What happens on power-up or coming out of standby mode - move to

a specified preset, apply specified lighting adjustments

n Specify whether to use automated adjustments (auto-iris, auto white

balance, backlight compensation)

Camera adjustments

n Color settings (Iris, iris gain, red gain, blue gain, detail, chroma,

gamma)

n Store and label custom color settings as CCU scenes
n Specify global speed settings for camera movements that do not use

Tri-Synchronous Motion

IP streaming settings - quality, resolution, frame rate, streaming URL
and path

Camera Controls

Camera Controls

Camera Settings

Camera Settings

Streaming

Other IP settings - hostname, DHCP or static addressing, IP address,

Networking

subnet mask, gateway

Access management

n Guest access
n Account passwords

Security

Diagnostic logs Diagnostics

Information about the camera location Room Labels

Helpdesk phone number for end users Room Labels

Vaddio Technical Support contact information Help

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Web Tasks for All Users: Camera Control

The Camera Control page provides most of the same controls as the IR Remote Commander, along with
some that are not available from the remote:

n Put the camera in standby or bring it back to the ready state
n Pan, tilt, zoom, or return to "home" position"
n Set speeds for camera movements
n Focus manually or select auto-focus
n Set the camera for normal or inverted operation
n Set or move to camera presets
n Select one of the stored lighting adjustments

Since the web interface is specific to the camera you are working with, it does not offer camera selection.

Manage camera ready state

Use the Standby button to switch between low-power (standby) and ready states.

In standby mode, the button is red and the screen presents the message “Device is in standby.” On
entering standby mode, the camera pans 90° from center and 30° downward. Ceiling-mounted cameras
also point downward in standby mode; this keeps dust from collecting on the lens.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Move the camera

Use the arrow buttons for camera pan and tilt. The center button moves the camera to the home position.

Zoom in or out

Use the Zoom + button to zoom in and the Zoom - button to zoom out.

Change the speed of camera movements

Use the speed sliders to adjust the speed of movements that you control with the buttons for pan, tilt and
zoom. For tight shots, slower is usually better.

Change the focus

Open the Focus control to select Auto-focus or set manual focus with the + (near) and – (far) buttons. You
probably get this, but I’m going to say it anyway: The + and – buttons don’t work when the Auto Focus box
is checked.

Move the camera to a preset position

Use the numbered Preset buttons to move the camera to any of its programmed positions. If you select a
preset that has not yet been programmed, nothing happens.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Store a camera preset

Note

Save Preset 1 first. Other presets will inherit its Tri-Sync settings if they have not yet been defined.

1. Set up the camera shot, then use the Store button to open the Store Preset box.

2. Click one of the numbered preset buttons.

3. Check Save with Tri-Sync to allow the pan, tilt, and zoom motors to move simultaneously.

4. If necessary, use the speed slider to set Tri-Sync speed. For tight shots, slower is better.

5. To save the current color settings along with the camera position, check Save with current color set­tings.

6. Save the preset.

Note

Remember to save the changes you make. Changes to presets are not automatically saved.

Note:

The Tri-Synchronous Motion algorithm works best for on-air shots requiring significant movement. It is not
useful when moving the camera less than 10° or when the camera is not on the air. You may need to
experiment with Tri-Synchronous Motion speed to find the right setting.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Select the appropriate color settings

Adjust the camera for the lighting in use by selecting the CCU scene that best fits your environment. The
technical folks at Vaddio (Scott, to be specific) have already set up presets for common lighting scenarios
– Incandescent Hi, Incandescent Lo, Fluorescent Hi, Fluorescent Lo and Outdoor. The Auto setting allows
the camera to determine the appropriate adjustments.

The first three settings in this area of the web interface (initially labeled Custom A through Custom C) can
be set and renamed from the Camera Settings page, accessible to admin users.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Web Tasks for Administrators: Configuring Network Settings

Things you can do on this screen:

n Assign the camera’s hostname
n Specify DHCP or static IP address
n Set up other networking information

You will only be able to enter the IP address, subnet mask, and gateway if you set IP Address to Static.

Note

DHCP is the default setting, but the camera will use the default address of 169.254.1.1 if it can’t find a
DHCP server.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Web Tasks for Administrators: Adding Room Information to the Screen

To display your company name, conference room name and phone number, and the number for meeting
hosts to call for in-house A/V support, enter this information on the Room Labels screen.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Web Tasks for Administrators: Managing Access and Passwords

Things you can do on this screen:

n Allow people to access the Camera Control screen without logging on (Allow Guest Access)
n Change the password for the admin account (default is password)
n Change the password for the user account (default is password)

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Web Tasks for Administrators: Setting Camera Behaviors and Adjustments

Things you can do on this screen:

n Set up the shot and color settings the camera uses on power-up or on returning to full power from

standby mode.

n Set up and name custom color/lighting settings.
n Set the pan, tilt, and zoom speeds that will be used when not using Tri-Synchronous Motion

Set up what the camera does on power-up or return from standby

To use a preset position instead of the default home position when the camera wakes up, check Load
Preset at Startup. Then select the preset to use.

To specify the color and lighting settings, check Load CCU Scene at Startup, and select the CCU
scene to use.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Set up custom color and lighting settings

1. Click any of the CCU scene buttons to load one of the CCU scenes into the camera, then fine-tune it as
needed using the Color Settings controls.

2. Auto Iris – check this box to allow the camera to automatically compensate for the light level, or leave it
unchecked and use the Iris and Gain sliders to make the desired adjustments.

3. Auto White Balance – check this box to allow the camera to adjust the white balance automatically, or
leave it unchecked and use the Red Gain and Blue Gain sliders to make the desired color adjustments.

4. Back Light Compensation (only available in Auto White Balance mode) – check this box if the scene
will have bright lighting behind the main subject of the shot.

5. Detail – adjust the slider as required for amount of detail (Aperture) desired.

Note:

If the video looks grainy or “noisy,” try a lower Detail setting. As in conversation, too much detail is bad.

6. Chroma – adjust the slider as needed for the right level of color intensity.

7. When the scene looks the way you want it to, click Store CCU Scene.

8. In the Store CCU Scene dialog box, select which custom scene to store (Custom A, B, or C) and option­ally give it a descriptive name. You can rename it later if necessary.

9. Name and save your custom scene.

Note:

Don't worry if you make a change that you don't like. To start over, select Auto White Balance, and then
deselect it again.

Rename a custom CCU scene

In the Custom CCU Scene Labels section, edit the text for the desired CCU scene label.

Set pan, tilt, and zoom speeds

In the Global Preset Non-Tri-Sync Speeds section, set the speeds for movements to presets that do not
use Tri-Synchronous Motion.

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Web Tasks for Administrators: Configuring Streaming Settings

Things you can do on this screen:

n Enable or disable web streaming
n Set the resolution, video quality, and frame rate
n Specify the streaming port and path/URL

The camera uses the RTSP protocol for H.264 streaming. Available resolutions and frame rates are:

Resolution Frame Rate Aspect Ratio

1080p 30/25/15 16:9

720p 60/30/25/15 16:9

704 x 576 60/30/25/15 4CIF (~5:4)

720 x 480p 60/30/25/15 3:2

640 x 480p 60/30/25/15 4:3

360p (640 x 360) 60/30/25/15 16:9

352 x 288p 60/30/25/15 CIF (~5:4)

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To set streaming quality, resolution, and frame rate:

Select the video Quality Mode: Easy or Custom. Easy automatically sets the recommended frame rate;
Custom provides additional control.

You will only be able to specify the frame rate if you select Custom Quality Mode.

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Web Tasks for Administrators: System Reboots, Resets, and Updates

Things you can do on this screen:

n Run a firmware update
n Reboot the camera
n Set the camera back to its original factory settings
n Read (but not change) the current settings of the switches on the back of the camera

Note:

Sorry, you have to physically move the switches on the back of the camera if you need to change the
hardware settings.

Reboot the camera

This can help if the camera stops responding as you expect. In the System Utilities section, click Reboot.

Restore factory settings

Sometimes it’s easiest to just start over. To restore the original factory settings…click Restore Factory
Settings. This will overwrite anything you have customized, such as custom camera presets or CCU
scenes.

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Start a firmware update

1. Be sure you have downloaded the appropriate update file to your computer.

2. Click Choose File and select the camera update file.

3. Click Begin Firmware Update.

4. READ the information in the Confirm dialog box and be sure you understand it. This stuff may seem bor­ing, but it could save you a lot of time and aggravation.

5. When you are ready to start the update, click Continue. A progress message box opens and the indic­ator light on the front of the camera turns yellow to show the firmware update is in progress.

6. If the update process presents warnings or error messages, read them carefully.

7. Contact Vaddio technical support if you encounter any problems with the update.

Caution

Do not remove power or reset the camera while the indicator is yellow, showing a firmware update in
progress. Interrupting a firmware update can make the camera unusable.

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Web Tasks for Administrators: Viewing Diagnostic Logs

If you encounter a problem that you can’t solve, it may be a bug. Your Vaddio technical support
representative may ask you to download and email the log file available from the Diagnostics screen.

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Web Tasks for Administrators: Contacting Vaddio Technical Support

You’ll find information for contacting Vaddio Technical Support on the Help screen.

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Telnet Serial Command API

The Vaddio serial command protocol is a high-level, text-based command line interface supported via
Telnet session on the camera. The API is accessed by a telnet client on the Ethernet port; the default
Telnet port is 23. Telnet sessions require the administrator account login.

The command application protocol interface is intended to allow external device such as AMX or Crestron
to control the camera. The protocol is based upon ASCII format following the VT100 terminal emulation
standard and uses an intuitive text command nomenclature for ease of use.

General format usage follows a get/set structure.
Usage examples for each type are:

Set Example

COMMAND: > camera pan right

RESPONSE: > OK

Get Example

COMMAND: > camera home get

RESPONSE: > OK

Syntax Error Example

COMMAND: > camera right pan

RESPONSE: > ERROR

Things to know about control via Telnet session:

n All ASCII characters will be echoed to terminal program and appended with VT100 string -ESC[J (HEX-

1B 5B 4A).

n Command lines are terminated with a carriage return. After the carriage return, the VT100 appends with

–ESC[J.

n Most terminal programs automatically strip the VT100 string.
n [CTRL] 5 Clears the current serial buffer on the device.

RoboSHOT HD-SDI cameras support the Telnet commands in the following sections.

camera home

Moves the camera to its home position.

Synopsis camera home

Example

camera home

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camera pan

Moves the camera horizontally

Synopsis camera pan {left [<speed>] | right [<speed>] | stop }

Options

Examples

left

right

speed [1 - 24] Optional - integer 1 - 24 specifies the speed for

stop

camera pan left

Pans the camera left at the default speed

camera pan right 20

Pans the camera right using a speed of 20

camera pan stop

Stops the camera's horizontal motion

Moves the camera left

Moves the camera right

the commanded movement

Default speed is 12

Stops the camera's horizontal movement

camera tilt

Moves the camera vertically.

Synopsis camera tilt{up [<speed>] | down [<speed>] | stop }

Options

Examples

up

down

speed [1 - 20] Optional - integer 1 - 20 specifies the speed for

stop

camera tilt up

Tilts the camera up at the default speed

camera tilt down 20

Tilts the camera down using a speed of 20

camera tilt stop

Stops the camera's vertical motion

Moves the camera up

Moves the camera down

the commanded movement

Default speed is 10

Stops the camera's vertical movement

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camera zoom

Moves the camera in toward the subject or out away from the subject.

Synopsis camera zoom {in [<speed>] | out [<speed>] | stop }

Options

Examples

in

out

speed[1 - 7]

Moves the camera in

Moves the camera out

Optional - integer 1 - 7 specifies the speed for the
commanded movement

Default speed is 3

stop

Stops the camera's zoom movement

camera zoom in

Zooms the camera in at the default speed

camera zoom out 7

Zooms the camera out using a speed of 7

camera zoom stop

Stops the camera's zoom motion

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camera focus

Changes the camera focus.

Synopsis camera focus {{near [<speed>] | far [<speed>]} | {mode [auto | manual]}

|stop }

Options

near

Brings the focus nearer to the camera

Can only be used when camera is in manual
mode

far

Moves the focus farther from the camera

Can only be used when camera is in manual
mode.

speed [1 - 8] Optional - integer 1 - 8 specifies the speed for

the commanded movement

mode [auto |

Specifies automatic or manual focus

manual]

Examples

stop

Stops the camera's focus movement

camera focus near

Brings the focus near at the default speed

camera focus far 7

Moves the focus farther from the camera at a speed of 7

camera focus mode auto

Sets the camera in auto-focus mode

camera focus stop

Stops the camera's focus motion

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camera preset

Moves the camera to the specified preset, or stores the current camera position and optionally CCU
information, either with or without specifying that Tri-Synchronous Motion is to be used when moving to this
position.

Synopsis camera preset {recall | store} [1 - 16] [tri-sync <1 - 24>] [save-ccu]

Options recall [1 - 16] Moves the camera to the specified preset, using

Tri-Synchronous Motion if this was saved with
the preset. If CCU information was saved with
the preset, the camera switches to the CCU
setting associated with the preset.

store [1 - 16] Stores the current camera position as the

specified preset.

tri-sync [1 - 24] Optional - specifies that the camera uses Tri-

Synchronous Motion to move to this position,
using the specified speed.

Examples

save-ccu

camera preset recall 3

Optional - Saves the current CCU settings as
part of the preset. If not specified, the last color
settings are used when recalled.

Moves the camera to preset 3.

camera preset store 1

Saves the camera's current position as preset 1.

camera preset store 4 tri-sync 15

Stores the camera's current position as preset 4. The camera will use
Tri-Synchronous Motion at speed 15 when it is recalled to this preset.

camera preset store 2 tri-sync 10 save-ccu

Stores the camera's current position as preset 2. The camera apply the
current CCU settings and use Tri-Synchronous Motion at speed 15
when it is recalled to this preset.

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camera ccu get

Returns or sets CCU (lighting) information.

Synopsis camera ccu get [param]

Options

auto_white_
balance

red_gain

blue_gain

backlight_
compensation

iris

auto_iris

gain

detail

chroma

all

Returns the current state of the auto white
balance setting (on or off).

Returns the red gain value as an integer
between 0 and 255.

Returns the blue gain value as an integer
between 0 and 255.

Returns the current state of the backlight
compensation setting (on or off).

Returns the iris value as an integer between 0
and 13.

Returns the current auto-iris state (on or off).

Returns the gain value as an integer between 0
and 13.

Returns the detail value as an integer between
0 and 15.

Returns the chroma value as an integer
between 0 and 14.

Returns all current CCU settings.

Examples camera ccu get iris

iris 11

Returns the current iris value.

camera ccu get red_gain

red_gain 201

Returns the current red gain value.

camera ccu get all

auto_iris on

auto_white_balance on

backlight_compensation off

blue_gain 193

chroma 2

detail 8

gain 3

iris 11

red_gain 201

Returns all current CCU settings.

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camera ccu set

Sets the specified CCU (lighting) information.

Synopsis camera ccu set [param] [value]

Options

auto_white_
balance [on | off]

Sets the current state of the auto white balance
setting (on or off). Auto white balance overrides
red gain and blue gain manual settings.

red_gain [0 - 255] Sets the red gain value. Valid range: integers 0 to

255. Can only be used when auto white balance
is off.

blue_gain [0 - 255] Sets the blue gain value. Valid range: integers 0

to 255. Can only be used when auto white
balance is off.

backlight_
compensation [on |

Sets the current state of the backlight
compensation setting (on or off).

off]

iris [0 - 13] Sets the iris value. Valid range: integers between

0 and 13. Can only be used when auto-iris is off.

Examples

auto_iris [on | off] Sets the auto-iris state (on or off). Auto-iris

disables manual iris and gain when it is on.

gain [0 - 13] Sets gain value. Valid range: integers 0 to 13.

Can only be used when auto-iris is off.

detail [0 - 15] Sets the detail value. Valid range: integers 0 to

15.

chroma [0 - 14] Sets the chroma value. Valid range: integers 0 to

14.

camera ccu set auto_iris off

Turns off auto-iris mode, returning the camera to manual iris control.

camera ccu set red_gain 10

Sets the red gain value to 10.

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camera ccu scene

Stores the current CCU scene or recalls the specified ccu scene.

Synopsis camera ccu scene {recall {factory [1 - 6] | custom [1 - 3]} | store custom

[1 - 3]}

Options recall factory [1

- 6]

recall custom [1 ­3]

store custom [1 - 3] Saves the current scene as the specified

Examples

camera ccu scene recall factory 2

Sets the camera to use factory CCU scene 2.

camera ccu scene store custom 1

Saves the current CCU scene as custom CCU scene 1.

Recalls the camera to the specified scene
(factory 1 - 6 or custom 1 - 3) .

custom scene.

camera standby

Set or change camera standby status.

Synopsis camera standby {off | on | toggle}

Options

Examples

off

on Stops video and puts the camera in standby

off Changes the camera's standby state - if it was

camera standby off

Brings the camera out of standby (sleep) mode.

mode.

not in standby mode, it enters standby; if it was
in standby mode, it "wakes up."

Brings the camera out of standby mode.

camera standby on

Puts the camera in standby mode.

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streaming settings

Retrieves or specifies IP streaming settings.

Synopsis streaming settings {get | set [ip_enabled] | [ip_port] | [ip_

protocol] | [ip_quality] | [ip_resolution] | [ip_url]}

Options ip_enabled [true | false] true enables streaming;

false disables it.

ip_port <port number> Specifies the port that the IP

stream uses. Port 554 is
typical.

ip_protocol [rtsp] Specifies the streaming

protocol. Only RTSPis
supported at this time.

Examples

ip_quality [low | standard |
high]

Specifies the video quality.
Low is useful for low­bandwidth situations.

ip_resolution <value>

Valid resolutions:

Specifies streaming video
resolution.

1080p

720p

4cif

480p

640x480

360p

cif

ip_url <URL> Specifies the URL where

the stream is available.

streaming settings get

Returns the current streaming settings in a form something like
this:

IP Enabled true

IP Port 554

IP Protocol RTSP

IP Quality High Quality (Best)

IP Resolution 720p

IP Url Lobby-conference

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network ping

Sends an ICMP ECHO_REQUEST to the specified IP address.

Synopsis network ping [count <count>] [size <size>] <destination-ip>

Options

Examples

count

The number of ECHO_REQUEST packets to
send. If this is not specified, the default is five
packets.

size

The size of each ECHO_REQUEST packet. If
this is not specified, the default is 56 bytes.

<destination-ip> The IP address where the ECHO_REQUEST

packets will be sent.

network ping 192.168.1.1

Sends five ECHO_REQUEST packets of 56 bytes each to the host at

192.168.1.1.

network ping count 10 size 100 192.168.1.1

Sends 10 ECHO_REQUEST packets of 100 bytes each to the host at

192.168.1.1.

network settings get

Returns the current network settings for mac addres, ip address, netmask, and gateway

Synopsis network settings get

Example network settings get

MAC Address: 00:04:a3:85:0a:ee

IP Address: 10.10.8.116

Netmask: 255.255.255.0

Gateway: 10.10.8.100

system reboot

Reboots the system either immediately or after the specified delay. Note that a reboot is required when
resetting the system to factory defaults (system factory-reset).

Synopsis system reboot [<seconds>]

Options <seconds> The number of seconds to delay the

reboot

Examples

system reboot

Reboots the system immediately.

system reboot 30

Reboots the system in 30 seconds.

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system factory-reset

Gets or sets the factory reset status. When the factory reset status is on, the system resets to factory
defaults on reboot.

Synopsis system factory-reset{get | on | off}

Options

Examples

get

Returns the camera's current factory
reset status.

on

off

Enables factory reset on reboot.

Disables factory reset on reboot.

system factory-reset get

Returns the factory reset status in this form:

factory-reset (software):

off

(This evaluates the most recent system factory-reset on or off
command, if one has been received.)

factory-reset (hardware):

off

(This reads the rear panel DIP switches and returns the status on if
they are all in the down position.)

system factory-reset on

Enables factory reset upon reboot. Returns current status in this form:

factory-reset (software):

on

factory-reset (hardware):

off

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history

Returns the most recently issued commands from the current Telnet session. Since many of the programs
read user input a line at a time, the command history is used to keep track of these lines and recall historic
information.

Synopsis history <limit>

Options

Examples

Additional information You can navigate the command history using the up and down

<limit>

Integer value specifying the
maximum number of commands
to return.

history

Displays the current command buffer.

history 5

Sets the history command buffer to remember the last 5 unique
entries.

arrow keys.

This command supports the expansion functionality from which
previous commands can be recalled from within a single
session. History expansion is performed immediately after a
complete line is read.

Examples of history expansion:

* !! Substitute the last command line.

* !4 Substitute the 4th command line (absolute as per ’history’

command)

* !-3 Substitute the command line entered 3 lines before
(relative)

version

Returns the current firmware version.

Synopsis version

Example

version

Returns current firmware version information in a form something like
this:

System version: RoboSHOT HD-SDI 1.0.0

Commit: d033ddb2378357a871011eb820706dcaa64ec0e2

Pan Motor Version: 0.2.4586

Tilt Motor Version: 0.2.4586

Sensor Version: 02.00

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help

Displays an overview of the CLI syntax.

Synopsis help

Example

exit

Ends the command session and then does one of these two things:

n Telnet: Closes the socket.
n RS-232 serial: Automatically starts a new session.

Synopsis exit

Example

help

exit

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RS-232 Serial Communication

The RS-232 serial port (color-coded blue) near the center of the camera's back panel provides another
means of controlling the camera.

Specification Value

Communication Speed 9600 bps (default)

Number of start bits 1

Number of stop bits 1

Number of data bits 8

Parity None

Flow control None

Connector pin-out:

n Pin 1: Not used
n Pin 2: Not used
n Pin 3: Not used
n Pin 4: Not used
n Pin 5: Not used
n Pin 6: GND
n Pin 7: RXD (from TXD of control source)
n Pin 8: TXD (to RXD of control source)

Caution:

Check Cat-5 cables for continuity before using them. Using the wrong pin-out may damage the camera
system and void the warranty, which is bad. Pro tip: Label your cables.

The Vaddio RoboSHOT Control Protocol is similarl to the Sony® VISCA™ command set in order to be
compatible with several popular control devices. Not all VISCA commands are supported and there are
many Vaddio-specific commands in the following Command and Inquiry Lists.

RS-232 Command List

Command Set Command Command Packet Comments

AddressSet Broadcast 88 30 01 FF Sets address for all daisy-

chained cameras

IF_Clear Broadcast 88 01 00 01 FF I/F Clear

CommandCancel 8x 2p FF p= Socket No.(1-2)

CAM_Power On 8x 01 04 00 02 FF Power on

Off 8x 01 04 00 03 FF Power off

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Command Set Command Command Packet Comments

CAM_Zoom Stop 8x 01 04 07 00 FF

Tele(std) 8x 01 04 07 02 FF

Wide(std) 8x 01 04 07 03 FF

Tele(variable) 8x 01 04 07 2p FF p= speed 0:low to 7:high

Wide(variable) 8x 01 04 07 3p FF p= speed 0:low to 7:high

Direct 8x 01 04 47 0p 0q 0r 0s FF pqrs=Zoom Position (0h-

4000h)

CAM_Focus Stop 8x 01 04 08 00 FF

Far (std) 8x 01 04 08 02 FF

Near (std) 8x 01 04 08 03 FF

Far (variable) 8x 01 04 08 2p FF p= speed 0:low to 7:high

Near (variable) 8x 01 04 08 3p FF p= speed 0:low to 7:high

Direct 8x 01 04 48 0p 0q 0r 0s FF pqrs=Focus Position (1000h

– F000h)

Auto Focus 8x 01 04 38 02 FF

Manual Focus 8x 01 04 38 03 FF

Auto/Manual 8x 01 04 08 10 FF

One Push

8x 01 04 18 01 FF One push AF Trigger

Trigger

Near Limit 8x 01 04 28 0p 0q 0r 0s FF pqrs=Near focus Limit***

CAM_AFSensitivity Normal 8x 01 04 58 02 FF AF Sensitivity High / Low

Low 8x 01 04 58 03 FF

CAM_AFMode Normal AF 8x 01 04 57 00 FF AF movement mode

Internal AF 8x 01 04 57 01 FF

Zoom TriggerAF8x 01 04 57 02 FF

Activate/Internal
Time

8x 01 04 27 0p 0q 0r 0s FF pqrs=movement time,

rs=Interval

CAM_IRCorrection Standard 8x 01 04 11 00 FF Focus IR compensation

IR light 8x 01 04 11 01 FF

CAM_ZoomFocus Direct 8x 01 04 47 0p 0q 0r 0s

0t 0u 0v 0w FF

data switching

pqrs=Zoom Position

(0h – 4000h) RoboSHOT 12

(0h - 7AC0h) RoboSHOT 30

tuvw=Focus Position
(1000h – F000h)

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Command Set Command Command Packet Comments

CAM_WB Auto 8x 01 04 35 00 FF Normal Auto

Indoor 8x 01 04 35 01 FF Indoor mode

Outdoor 8x 01 04 35 02 FF Outdoor mode

One Push WB 8x 01 04 35 03 FF One Push WB mode

ATW 8x 01 04 35 04 FF Auto Tracing White Balance

Manual 8x 01 04 35 05 FF Manual Control mode

One Push

8x 01 04 10 05 FF One Push WB Trigger

Trigger

Outdoor Auto 8x 01 04 35 06 FF Outdoor auto

Sodium Lamp
Auto

8x 01 04 35 07 FF Auto including sodium lamp

source

Sodium Lamp 8x 01 04 35 08 FF Sodium lamp source fixed

mode

Sodium Lamp
Outdoor Auto

8x 01 04 35 09 FF Outdoor auto including

sodium lamp source

CAM_RGain Reset 8x 01 04 03 00 FF Manual control of red gain

Up 8x 01 04 03 02 FF

Down 8x 01 04 03 03 FF

Direct 8x 01 04 43 00 00 0p 0q FF pq=Red gain (00h – FFh)

CAM_BGain Reset 8x 01 04 04 00 FF Manual control of blue gain

Up 8x 01 04 04 02 FF

Down 8x 01 04 04 03 FF

Direct 8x 01 04 44 00 00 0p 0q FF pq=Blue gain (00h – FFh)

CAM_AE Full Auto 8x 01 04 39 00 FF Auto Exposure mode

Manual 8x 01 04 39 03 FF Manual Control mode

Shutter Priority 8x 01 04 39 0A FF Shutter Priority Auto

Iris Priority 8x 01 04 39 0B FF Iris Priority Auto Exposure

Bright 8x 01 04 39 0D FF Bright Mode (modified AE

Exposure mode

Mode

mode)

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Command Set Command Command Packet Comments

CAM_ExpComp On 8x 01 04 3E 02 FF Exposure Compensation On

Off 8x 01 04 3E 03 FF Exposure Compensation

Off

Reset 8x 01 04 0E 00 FF

Up 8x 01 04 0E 02 FF

Down 8x 01 04 0E 03 FF

Direct 8x 01 04 4E 00 00 0p 0q FF pq=ExpComp Position(0h-

0Eh)

CAM_Shutter Reset 8x 01 04 0A 00 FF Shutter Setting

Up 8x 01 04 0A 02 FF

Down 8x 01 04 0A 03FF

Direct 8x 01 04 4A 00 00 0p 0q FF pq=Shutter Position (00h –

15h)

CAM_Iris Reset 8x 01 04 0B 00 FF Iris Setting

Up 8x 01 04 0B 02 FF

Down 8x 01 04 0B 03 FF

Direct 8x 01 04 4B 00 00 0p 0q FF pq=Iris Position**

RoboSHOT 12 (0h, 07h-

11h)

RoboSHOT 30 (0h, 05h-

11h)

CAM_Gain Reset 8x 01 04 0C 00 FF Iris Gain Setting

Up 8x 01 04 0C 02 FF

Down 8x 01 04 0C 03 FF

Direct 8x 01 04 4C 00 00 0p 0q FF pq=Gain Position (01h –

0Fh)

+Gain Limit 8x 01 04 2C 0p FF p= Gain limit (04h-0Fh)

CAM_Bright Reset 8x 01 04 0D 00 FF Bright Setting

Up 8x 01 04 0D 02 FF

Down 8x 01 04 0D 03 FF

CAM_BackLight On 8x 01 04 33 02 FF Backlight Compensation

On/Off

Off 8x 01 04 33 03 FF

CAM_Tally On 8x 01 7E 01 0A 00 02 FF

Off 8x 01 7E 01 0A 00 03 FF

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Command Set Command Command Packet Comments

CAM_WD On 8x 01 04 3D 02 FF WD On

Off 8x 01 04 3D 03 FF WD Off

VE On 8x 01 04 3D 06 FF VE On

Set Parameter 8x 01 04 2D 00 0q 0r 0s

00 00 00 00 FF

q=Display brightness (0
Dark – 6 Bright)

r=Brightness compensation

(0: Very dark, 1: Dark, 2:
std, 3: bright)

s=Compensation level (0:
Low, 1: Mid, 2: High)

CAM_Aperture Reset 8x 01 04 02 00 FF Aperture Setting

Up 8x 01 04 02 01 FF

Down 8x 01 04 02 02 FF

Direct 8x 01 04 42 00 00 0p 0q FF pq=Aperture Position (0h-

0fh)

CAM_HR On 8x 01 04 52 02 FF High Resolution Mode

On/Off

Off 8x 01 04 52 03 FF

CAM_NR -- 8x 01 04 53 0p FF p= Noise Reduction level

(0:Off,1-5)

CAM_Gamma -- 8x 01 04 5B 0p FF p= Gamma setting

(0:std,1:Straight)

CAM_LR_Reverse On 8x 01 04 61 02 FF LR Reverse On/Off (mirror)

Off 8x 01 04 61 03 FF

CAM_Freeze On 8x 01 04 62 02 FF Freeze On/Off

Off 8x 01 04 62 03 FF

CAM_PictureEffect Off 8x 01 04 63 00 FF Picture Effect Setting

Neg.Art 8x 01 04 63 02 FF

Black & White 8x 01 04 63 04 FF

CAM_PictureFlip On 8x 01 04 66 02 FF Image-Flip On/Off

Off 8x 01 04 66 03 FF

CAM_ICR On 8x 01 04 01 02 FF ICR Mode On/Off - adds an

IR cut filter to the image for

Off 8x 01 04 01 03 FF

low light images

CAM_IDWrite 8x 01 04 22 0p 0q 0r 0s FF pqrs=Camera ID (0h-ffffh)

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Command Set Command Command Packet Comments

CAM_Memory Reset 8x 01 04 3F 00 0p FF p= preset number(0h-0fh)

Set standard 8x 01 04 3F 01 0p FF

Set standard

8x 01 04 3F 21 0p FF

qr= Speed(01h-18h)

with ‘scene’

Set Tri-sync 8x 01 04 3F 11 0p 0q 0r FF

Set Tri-Sync

8x 01 04 3F 31 0p 0q 0r FF

with ‘scene’

Recall standard 8x 01 04 3F 02 0p FF

Recall Tri-sync 8x 01 04 3F 12 0p FF

Cam_Display On 8x 01 04 15 02 FF Display On/Off

Off 8x 01 04 15 03 FF

On/Off 8x 01 04 15 10 FF

Cam_Mute On 8x 01 04 75 02 FF Mute On/Off

Off 8x 01 04 75 03 FF

On/Off 8x 01 04 75 10 FF

CAM_ColorEnhance Parameter Set 8x 01 04 20 mm 00 pp

qq rr ss tt uu FF

mm: Threshold level

pp: Y fixed color for high­intensity

qq: Cr fixed color for high­intensity

CAM_
ChromaSuppress

rr: Cb fixed color for high­intensity

ss: Y fixed color for low­intensity

tt: Cr fixed color for low­intensity

uu: Cb fixed color for low­intensity

Each parameter setting 00h
to 7Fh

On 8x 01 04 50 02 FF Color Enhancement On/Off

Off 8x 01 04 50 03 FF

8x 01 04 5F pp FF pp: Chroma Suppress level

00: Off

01h to 03h: On (3 levels;
larger number = larger
effect)

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Command Set Command Command Packet Comments

CAM_ColorGain Direct 8x 01 04 49 00 00 00 0p FF p: Color Gain Setting 0h to

4h

CAM_ColorHue Direct 8x 01 04 4F 00 00 00 0p FF p: Color Hue Setting 0h (-14

degrees) to Eh (+14
degrees)

CAM_GammaOffset Direct 8x 01 04 1E 00 00 00 0s 0t 0u FF s: Polarity offset (0 is plus, 1

is minus)

tu: Offset s=0 (00h to 40h)

Offset s=1 (00h to 10h)

Pan-TiltDrive Up 8x 01 06 01 vv ww 03 01 FF vv= Pan speed (01h-18h)

Down 8x 01 06 01 vv ww 03 02 FF

ww=Tilt speed(01h-14h)

Left 8x 01 06 01 vv ww 01 03 FF

Right 8x 01 06 01 vv ww 02 03 FF

UpLeft 8x 01 06 01 vv ww 01 01 FF

UpRight 8x 01 06 01 vv ww 02 01 FF

DownLeft 8x 01 06 01 vv ww 01 02 FF

DownRight 8x 01 06 01 vv ww 02 02 FF

Stop 8x 01 06 01 vv ww 03 03 FF

Absolute
Position

8x 01 06 02 vv ww 0Y 0Y 0Y 0Y

0Z 0Z 0Z 0Z FF

0Y0Y0Y0Y = Pan position
(90E2h-6BD8h)

0Z0Z0Z0Z = Tilt position
(EB99h-3D59h)

Home 8x 01 06 04 FF Returns the camera to its

default position without
changing zoom

Pan-Tilt-ZoomDrive Up 8x 01 06 0A vv ww rr 03 01 03FFvv= Pan speed (01h-18h)

ww=Tilt speed(01h-14h)

Down 8x 01 06 0A vv ww rr 03 02 03

rr=Zoom speed (00h-07h)

FF

Left 8x 01 06 0A vv ww rr 01 03 03

Right 8x 01 06 0A vv ww rr 02 03 03

In 8x 01 06 0A vv ww rr 03 03 01

FF

FF

FF

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Command Set Command Command Packet Comments

Out 8x 01 06 0A vv ww rr 03 03 02

FF

Stop 8x 01 06 0A vv ww rr 03 03 03

FF

CAM_PTZ_
PresetSpeed

Absolute
Position

8x 01 06 0B vv ww 0Y 0Y 0Y 0Y

0Z 0Z 0Z 0Z 0R 0R 0R 0R FF

vv: Pan speed (01h-18h)

ww: Tilt speed (01h-14h)

0Y0Y0Y0Y = Pan position
(90E2h-6BD8h)

0Z0Z0Z0Z = Tilt position
(EB99h-3D59h)

0R0R0R0R = Zoom
position (0000h-4000h)
RoboSHOT 12

(0000h-7AC0h) RoboSHOT

30

Home 8x 01 06 0C FF Returns the camera to the

default position and zoom

8x 01 7e 01 0b pp qq rr FF pp:pan speed (01h-18h),

qq:tilt speed (01h-14h),

rr:zoom speed (0h-07h)

Applies only if Tri­Synchronous Motion is not
used.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

RS-232 Inquiry Command List

Inquiry Command Command Response Packet Comments

CAM_PowerInq 8x 09 04 00 FF y0 50 02 FF On

y0 50 03 FF Off (Standby)

CAM_ZoomPosInq 8x 09 04 47 FF y0 50 0p 0q 0r 0s FF pqrs: Zoom Position

CAM_FocusModeInq 8x 09 04 38 FF y0 50 02 FF Auto Focus

y0 50 03 FF Manual Focus

CAM_FocusPosInq 8x 09 04 48 FF y0 50 0p 0q 0r 0s FF pqrs: Focus Position

CAM_

8x 09 04 28 FF y0 50 0p 0q 0r 0s FF pqrs: Focus Near Limit Position

FocusNearLimitInq

CAM_

8x 09 04 58 FF y0 50 02 FF AF Sensitivity Normal

AFSensitivityInq

y0 50 03 FF AF Sensitivity Low

CAM_AFModeInq 8x 09 04 57 FF y0 50 00 FF Normal AF

y0 50 01 FF Interval AF

y0 50 02 FF Zoom Trigger AF

CAM_

8x 09 04 27 FF y0 50 0p 0q 0r 0s FF pq: Movement Time, rs: Interval

AFTimeSettingInq

CAM_

8x 09 04 11 FF y0 50 00 FF Standard

IRCorrectionInq

y0 50 01 FF IR Light

CAM_WBModeInq 8x 09 04 35 FF y0 50 00 FF Auto

y0 50 01 FF Indoor

y0 50 02 FF Outdoor

y0 50 03 FF One Push WB

y0 50 04 FF ATW

CAM_RGainInq 8x 09 04 43 FF y0 50 00 00 0p 0q FF pq: R Gain

CAM_BGainInq 8x 09 04 44 FF y0 50 00 00 0p 0q FF pq: B Gain

y0 50 05 FF Manual

y0 50 06 FF Outdoor Auto

y0 50 07 FF Sodium Lamp Auto

y0 50 08 FF Sodium Lamp

y0 50 09 FF Sodium Lamp Outdoor Auto

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Inquiry Command Command Response Packet Comments

CAM_AEModeInq 8x 09 04 39 FF y0 50 00 FF Full Auto

y0 50 03 FF Manual

y0 50 0A FF Shutter Priority

y0 50 0B FF Iris Priority

y0 50 0D FF Bright

CAM_ShutterPosInq 8x 09 04 4A FF y0 50 00 00 0p 0q FF pq: Shutter Position

CAM_IrisPosInq 8x 09 04 4B FF y0 50 00 00 0p 0q FF pq: Iris Position

CAM_GainPosInq 8x 09 04 4C FF y0 50 00 00 0p 0q FF pq: Gain Position

CAM_GainLimitInq 8x 09 04 2C FF y0 50 0q FF p: Gain Limit

CAM_

8x 09 04 3E FF y0 50 02 FF On

ExpCompModeInq

y0 50 03 FF Off

CAM_

8x 09 04 4E FF y0 50 00 00 0p 0q FF pq: ExpComp Position

ExpCompPosInq

CAM_

8x 09 04 33 FF y0 50 02 FF On

BackLightModeInq

y0 50 03 FF Off

CAM_TallyInq 8x 09 7E 01 0AFFy0 50 02 FF On

y0 50 03 FF Off

CAM_ResolutionInq 8x 09 06 23 FF y0 50 0p 0q FF Pq=Video Resolution

CAM_

8x 09 04 59 FF y0 50 02 FF On

SpotAEModeInq

y0 50 03 FF Off

CAM_SpotAEPosInq 8x 09 04 29 FF y0 50 0p 0q 0r 0s FF pq: X Position, rs: Y Position

CAM_WDModeInq 8x 09 04 3D FF y0 50 02 FF On

y0 50 03 FF Off

y0 50 06 FF VE On

CAM_

8x 09 04 2D FF y0 50 00 0q 0r 0s 0t 0u 00

WDParameterInq

CAM_ApertureInq 8x 09 04 42 FF y0 50 00 00 0p 0q FF pq: Aperture Gain

00 FF

q: Display brightness level (0: Dark
to 6: Bright)

r: Brightness compensation
selection (0: Very dark,

1: Dark, 2: Standard, 3: Bright)

s: Compensation level (00h: Low,
01h: Mid, 02h: High)

tu: Always 0

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Inquiry Command Command Response Packet Comments

CAM_HRModeInq 8x 09 04 52 FF y0 50 02 FF On

y0 50 03 FF Off

CAM_NRInq 8x 09 04 53 FF y0 50 0p FF Noise Reduction p: 00h to 05h

CAM_GammaInq 8x 09 04 5B FF y0 50 0p FF Gamma p: 00h , 01h

CAM_LR_
ReverseModeInq

8x 09 04 61 FF y0 50 02 FF On (mirror)

y0 50 03 FF Off

CAM_FreezeModeInq 8x 09 04 62 FF y0 50 02 FF On

y0 50 03 FF Off

CAM_
PictureEffectModeInq

8x 09 04 63 FF y0 50 00 FF Off

y0 50 02 FF Neg. Art

y0 50 04 FF Black & White

CAM_
PictureFlipModeInq

8x 09 04 66 FF y0 50 02 FF On

y0 50 03 FF Off

CAM_ICRModeInq 8x 09 04 01 FF y0 50 02 FF On

y0 50 03 FF Off

CAM_MemoryInq 8x 09 04 3F FF y0 50 pp FF pp: Memory number recalled last

CAM_
MemoryStatusInq

8x 09 04 3F 0pFFy0 50 0p 0q 0r 0s FF p: Memory number

q: mode (00-std, 10-std /w ccu, 01­trisync,11-trisyc /w ccu)

rs: speed (0x1-0x18) 1 - 24

CAM_MemSaveInq 8x 09 04 23 0XFFy0 50 0p 0q 0r 0s FF X: 00h to 07h (Address)

pqrs: 0000h to FFFFh (Data)

CAM_
DisplayModeInq

8x 09 04 15 FF

(8x 09 06 06 FF)

y0 50 02 FF On

y0 50 03 FF Off

CAM_MuteModeInq 8x 09 04 75 FF y0 50 02 FF On

y0 50 03 FF Off

CAM_IDInq 8x 09 04 22 FF y0 50 0p 0q 0r 0s FF pqrs: Camera ID

CAM_VersionInq 8x 09 00 02 FF y0 50 00 10

mnpq: Model Code

mn pq 0E 0E 02 FF

Vaddio_ModelInq 8x 09 08 0e FF y0 50 05 00 00 00 00 FF RoboSHOT 12

y0 50 05 01 00 00 00 FF RoboSHOT 30

CAM_
RegisterValueInq

CAM_
ColorEnhanceInq

8x 09 04 24 mmFFy0 50 0p 0p FF mm: Register No. (=00h to 7Fh)

pp: Register Value (=00h to FFh)

8x 09 04 20 FF y0 50 mm 00 pp qq rr ss tt

uu FF

mm: Threshold level

pp: Y fixed color for high-intensity

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Inquiry Command Command Response Packet Comments

qq: Cr fixed color for high-intensity

rr: Cb fixed color for high-intensity

ss: Y fixed color for low-intensity

tt: Cr fixed color for low-intensity

uu: Cb fixed color for low-intensity

8x 09 04 50 FF y0 50 02 FF On

y0 50 03 FF Off

CAM_

8x 09 04 5F FF y0 50 pp FF pp: Chroma Suppress setting level

ChromaSuppressInq

CAM_ColorGainInq 8x 09 04 49 FF y0 50 00 00 00 0p FF p: Color Gain Setting 0h to 4h

CAM_ColorHueInq 8x 09 04 4F FF y0 50 00 00 00 0p FF p: Color Hue Setting 0h (− 14

degrees) to Eh (+ 14degrees)

CAM_TempInq 8x 09 04 68 FF Y0 50 00 00 0p 0q FF pq: Lens Temperature

CAM_
GammaOffsetInq

8x 09 04 1E FF y0 50 00 00 00 0s 0t 0u FF s: Polarity offset (0 is plus, 1 is

minus)

tu: Offset s=0 (00h to 40h)

Offset s=1 (00h to 10h)

Pan-tiltPosInq 8x 09 06 12 FF y0 50 0w 0w 0w 0w

0z 0z 0z 0z FF

wwww= Pan position

zzzz=Tilt Position

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Command Setting Values – Exposure Control

Shutter Speed

Value 60/59.94/30/29.97 50/25

0x15 1/10000 1/10000

0x14 1/6000 1/6000

0x13 1/4000 1/3500

0x12 1/3000 1/2500

0x11 1/2000 1/1750

0x10 1/1500 1/1250

0x0F 1/1000 1/1000

0x0E 1/725 1/600

0x0D 1/500 1/425

0x0C 1/350 1/300

0x0B 1/250 1/215

0x0A 1/180 1/150

0x09 1/125 1/120

0x08 1/100 1/100

0x07 1/90 1/75

0x06 1/60 1/50

0x05 1/30 1/25

0x04 1/15 1/12

0x03 1/8 1/6

0x02 1/4 1/3

0x01 1/2 1/2

0x00 1/1 1/1

Iris

Value RoboSHOT 12 RoboSHOT 30

0x11 F1.8 F1.6

0x10 F2 F2

0x0F F2.4 F2.4

0x0E F2.8 F2.8

0x0D F3.3 F3.4

0x0C F4 F4

0x0B F4.8 F4.8

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Value RoboSHOT 12 RoboSHOT 30

0x0A F5.6 F5.6

0x09 F6.8 F6.8

0x08 F8 F8

0x07 F9.6 F9.6

0x06 N/A F11

0x05 N/A F14

0x00 CLOSE CLOSE

Iris gain

Value Steps

0x0F 28

0x0E 26

0x0D 24

0x0C 22

0x0B 20

0x0A 18

0x09 16

0x08 14

0x07 12

0x06 10

0x05 8

0x04 6

0x03 4

0x02 2

0x01 0

Iris gain limit

Value Steps

0x0F 28

0x0E 26

0x0D 24

0x0C 22

0x0B 20

0x0A 18

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Value Steps

0x09 16

0x08 14

0x07 12

0x06 10

0x05 8

0x04 6

Exposure comp.

Value Iris Gain

0x0E +7 +10.5 dB

0x0D +6 +9 dB

0x0C +5 +7.5 dB

0x0B +4 +6 dB

0x0A +3 +4.5 dB

0x09 +2 +3 dB

0x08 +1 +1.5 dB

0x07 0 0 dB

0x06 -1 -1.5 dB

0x05 -2 -3 dB

0x04 -3 -4.5 dB

0x03 -4 -6 dB

0x02 -5 -7.5 dB

0x01 -6 -9 dB

0x00 -7 -10.5 dB

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

General Specifications

Function Description

Part Numbers RoboSHOT 12 HD-SDI, North America – 999-9930-000

RoboSHOT 12 HD-SDI, international – 999-9930-001

RoboSHOT 30 HD-SDI (black), North America – 999-9933-000

RoboSHOT 30 HD-SDI (black), international – 999-9933-001

RoboSHOT 30 HD-SDI (white), North America – 999-9933-000W

RoboSHOT 30 HD-SDI (white), international – 999-9933-001W

Image Device 1/2.8-Type Exmor CMOS sensor

HD-SDI and HDMI Video
Resolutions

Vaddio Special Features Tri-Synchronous Motion: Concurrent PTZ motor movement and

Video Aspect Ratio 16:9 aspect ratio for all resolutions

Effective Pixels 2.38 million total pixels

RoboSHOT 12

Lens and Horizontal FOV

RoboSHOT 30

Lens and Horizontal FOV

Minimum illumination –
RoboSHOT 12

1080p60/59.94/50/30/25, 1080i/60/59.94i/50, 720p/60/59.94/50

simultaneous PTZ arrival at a stored preset

Advanced ISP: Vivid and accurate color reproduction with extremely fast,
razor sharp automatic focus and iris routines

2.14 million effective pixels

12X optical zoom, super wide mode: 73.0° (wide) to 6.6° (tele),f=3.91mm
to 47.0mm, F1.8 to F3.4

10X optical zoom, normal mode: 67.3° (wide) to 7.6° (tele), f=3.8mm to

38.0mm, F1.8 to F3.4

NOTE: Default is normal mode.

30X optical zoom

65° (wide end) to 2.3° (tele end), F1.6 to F4.7

1.0 lx (F1.8, 50IRE), recommended illumination >100 lux and <100,000 lux

Minimum illumination –
RoboSHOT 30

Minimum working distance –
RoboSHOT 12

Minimum working distance –
RoboSHOT 30

S/N ratio More than 50 dB

Sync system Internal

White balance Auto, ATW, Indoor, Outdoor, One-push, Manual (accessible through

1.4 lx (F1.6, 50IRE), recommended illumination >100 lux and <100,000 lux

10mm (wide), 0.8m (tele)

10mm (wide), 1.2m (tele)

external control)

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Function Description

Gain Auto / Manual (0 to 28 steps - accessible through external control)

Back-light compensation On/Off (IR Remote)

Focusing system Auto Focus / Manual Focus Mode / One Push Trigger Mode / Infinity Mode

/ Near Limit Mode

Pan & Tilt Angle/Speed Pan/Tilt Angles: ±160°, Tilt: +90°, -30°,

Pan/Tilt Speeds: Both Axes 0.35°/sec to 120°/sec

Noise Reduction On/Off, 6 Steps, Off through 5 (accessible through external control)

Aperture/Detail 16 Steps (accessible through external control)

Supported Streaming Simultaneous IP (RTSP format with H.264 compression) up to 1080p/30

Control Interface(s) Vaddio IR Remote Commander

Web interface for network set-up, IP streaming, firmware updates and
camera management

Telnet serial command API

RS-232 API: Modified VISCA Emulation (TTL signal level), Baud rate:
9600 bps and 38,400 bps, 1 stop bit. Default to 9.6 Kb/s for Cat-5e
Distance

Connectors Power 12 VDC: EIAJ-04 Connector with Positive Center

Network PoE+: Shielded RJ-45 PoE+ Gigabit Ethernet Port with LEDs to
show connection and usage, RTSP Format

HD-SDI: Carrier Class, edge mount BNC connector with gold contacts,
Compliant with SMPTE 424M (3Gb/s 1080p/60 and 1080p 59.94)

HDMI: HDMI jack with screw flange mounted to back panel

RS-232: Shielded RJ-45, Carries bidirectional control to and from the
camera.

Rear Panel Controls 16-position rotary switch for resolution selection

8-position DIP switch for IR frequency, image flip, wide mode, and reset to
default settings

Power Supply 12 VDC, 3.0 Amp Power Supply

PoE+ Switch or PoE+ Power Injector (25.5w over Cat-5 at a distance of
328’ or 100m)

Compatible Vaddio
Controllers

Operating/Storage

ProductionVIEW Precision Camera Controller

ProductionVIEW HD-SDI MV Controller/Switcher

0°C (32°F) to 40°C (104°F), 20% to 80% relative humidity

Temperature/Humidity

Mass 4.85 lbs.(2.2 kg)

Dimensions 6.942” (176.3mm) H x 7.056” (179.2 mm) W x 6.757” (171.6mm) D,

Specifications are subject to change without notice.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

For dimensional drawings, go to support.vaddio.com.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Troubleshooting and Care

When the camera doesn't behave as you expect, check the color of the light on the front before you do
anything else.

n Purple – booting or in standby (low power) mode.
n Blue – normal operation.
n Blinking blue – the camera has received a valid IR command.
n Red – Tally function; the camera is on-air.
n Blinking red – fault condition.
n Yellow – firmware update in progress.
n Off – no power to the camera.

Stuff happens – we get it. Use this table to determine whether it's time to call Vaddio Technical Support.

What is it doing? Possible causes Check and correct

Nothing.

The light on the
front is off.

If a OneLINK extension system is used: The

Plug the EZIM into the camera.

camera is not connected to the EZIM.

If a OneLINK extension system is used: The
EZIM is not connected to the main OneLINK
interface, or the OneLINK power supply is not

Connect the EZIM to its parent
OneLINK interface, or plug the
power pack into a wall outlet.

connected.

At least one of the cables is bad. Check using known good cables.

If a OneLINK extension system is used: The
OneLINK system is not working properly.

Connect the camera directly to
the 12V power pack that was
shipped with it to determine where
the problem is.

Caution

Do not connect the camera to the
OneLINK power pack. This will
damage the camera and void its
warranty.

If the camera works when it is
connected without a OneLINK
system, the OneLINK system is
bad. Contact your reseller or
Vaddio Technical Support.

The wall outlet is not active. (Check by finding
out if it powers something else, such as a
laptop or phone charger.)

The camera or its power supply is bad. Contact your reseller or Vaddio

The camera is

A firmware update is in progress. Wait a few minutes, and try again
not responding
to the remote
and the light is
yellow.

Use a different outlet.

Technical Support.

when the light turns blue.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

What is it doing? Possible causes Check and correct

The camera
does not
respond to the
remote, but the
web interface is
available

The camera
responds to the
remote but the
web interface is
not available.

The camera's
web UI is
available but the
camera does not
respond to
commands via
RS-232
connection.

The camera
loses all its
settings when
power is cycled.

The batteries in the remote are dead. Put new batteries in the remote.

The camera is not using the IP address you

browsed to.

Press the Data Screen button on
the remote to see camera
information.

The camera's RS-232 settings don't match the

settings on the controlling device.

Check the settings at both ends ­the camera's current settings are
available on the Camera Settings
page in the web UI.

Correct the settings where it's
more convenient to do so.

All the DIP switches are in the ON (down)

position.

Set the DIP switches to their
proper positions. Default is all
OFF (up). See Switch Settings for
more information.

No H.264 video
stream.

Streaming is not enabled. Enable streaming: Streaming

page in the web interface.

Operation, Storage, and Care

For smears or smudges on the product, wipe with a clean, soft cloth. Use a lens cleaner on the lens. Do not
use any abrasive chemicals.

Keep this device away from food and liquids.

Do not operate or store the device under any of the following conditions:

n Temperatures above 40°C (104°F) or below 0°C (32°F)
n High humidity, condensing or wet environments
n Inclement weather
n Severe vibration
n Between converging tectonic plates
n Dry environments with an excess of static discharge

Do not attempt to take this product apart. There are no user-serviceable components inside.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Compliance Statements and Declarations of Conformity

Compliance testing was performed to the following regulations:

FCC Part 15 (15.107, 15.109), Subpart B Class A

ICES-003, Issue 54: 2012 Class A

EMC Directive 2004/108/EC Class A

EN 55022: December 2010 Class A

EN 55024: November 2010 Class A

KN22 2008 (CISPR 22: 2006) Class A

KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002) Class A

IEC 60950-1:2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety

EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2: 2013

FCC Part 15 Compliance

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15, Subpart B, of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his/her own expense.

Safety

Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) This device must accept any interference including interference that
may cause undesired operation of the device.

Changes or modifications not expressly approved by Vaddio can affect emission
compliance and could void the user’s authority to operate this equipment.

ICES-003 Compliance

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’emet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numeriques de la classe A
préscrites dans le Règlement sur le brouillage radioélectrique édicte par le ministère des Communications
du Canada.

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Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

European Compliance

This product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissions
and Immunity and meets the requirements for a Class A digital device. In a domestic environment this
product may cause radio interference in which case the user may be required to take adequate measures.

Standard(s) To Which Conformity Is Declared:

EMC Directive 2004/108/EC

EN 55022: December 2010 Conducted and Radiated Emissions

EN 55024: November 2010 Immunity

EN 61000-4-2: 1995 + Amendments A1: 1998 + A2: 2001 Electrostatic Discharge

EN 61000-4-3: 2006 + A1: 2008 Radiated Immunity

EN 61000-4-4: 2004 + Corrigendum 2006 Electrical Fast Transients

EN 61000-4-5: 2006 Surge Immunity

EN 61000-4-6: 2009 Conducted Immunity

EN 61000-4-8: 2010 Power Frequency Magnetic Field

EN 61000-4-11: 2004

KN22 2008 (CISPR 22: 2006) Conducted and Radiated Emissions

KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002) IT Immunity Characteristics

EN 61000-4-2 Electrostatic Discharge

EN 61000-4-3 Radiated Immunity

EN 61000-4-4 Electrical Fast Transients

EN 61000-4-5 Surge Immunity

EN 61000-4-6 Conducted Immunity

EN 61000-4-8 Power Frequency Magnetic Field

EN 61000-4-11

IEC 60950-1: 2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety

EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2:
2013

Voltage Dips, Interrupts and
Fluctuations

Voltage Dips, Interrupts and Fluc­tuations

Safety

66

Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

Warranty Information

See Vaddio Warranty, Service and Return Policies posted on vaddio.com for complete details.

Hardware* Warranty: Two (2) year limited warranty on all parts and labor for Vaddio manufactured
products. Vaddio warrants its manufactured products against defects in materials and workmanship for a
period of two years from the day of purchase, to the original purchaser, if Vaddio receives notice of such
defects during the warranty. Vaddio, at its option, will repair or replace products that prove to be defective.
Vaddio manufactures its hardware products from parts and components that are new or equivalent to new
in accordance with industry standard practices.

Exclusions: The above warranty shall not apply to defects resulting from improper or inadequate
maintenance by the customer, customers applied software or interfacing, unauthorized modifications or
misuse, mishandling, operation outside the normal environmental specifications for the product, use of the
incorrect power supply, modified power supply or improper site operation and maintenance. OEM and
Special Order products manufactured by other companies are excluded and are covered by the
manufacturer’s warranty.

Vaddio Customer Service: Vaddio will test, repair, or replace the product or products without charge if the
unit is under warranty. If the product is out of warranty, Vaddio will test then repair the product or products.
The cost of parts and labor charge will be estimated by a technician and confirmed by the customer prior to
repair. All components must be returned for testing as a complete unit. Vaddio will not accept
responsibility for shipment after it has left the premises.

Vaddio Technical Support: Vaddio technicians will determine and discuss with the customer the criteria for
repair costs and/or replacement. Vaddio Technical Support can be contacted through one of the following
resources: e-mail support at [e-mail] or online at vaddio.com.

Return Material Authorization (RMA) Number: Before returning a product for repair or replacement request
an RMA from Vaddio’s technical support. Provide the technician with a return phone number, e-mail
address, shipping address, product serial numbers and original purchase order number. Describe the
reason for repairs or returns as well as the date of purchase. See the General RMA Terms and Procedures
section for more information. RMA’s are valid for 30 days and will be issued to Vaddio dealers only. End
users must return products through Vaddio dealers. Include the assigned RMA number in all
correspondence with Vaddio. Write the assigned RMA number clearly on the shipping label of the box
when returning the product. All products returned for credit are subject to a restocking charge without
exception. Special Order product are not returnable.

Voided Warranty: The warranty does not apply if the original serial number has been removed or if the
product has been disassembled or damaged through misuse, accident, modifications, use of incorrect
power supply, use of a modified power supply or unauthorized repair.

Shipping and Handling: Vaddio will not pay for inbound shipping transportation or insurance charges or
accept any responsibility for laws and ordinances from inbound transit. Vaddio will pay for outbound
shipping, transportation, and insurance charges for all items under warranty but will not assume
responsibility for loss and/or damage by the outbound freight carrier. If the return shipment appears
damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier
immediately.

Products not under Warranty: Payment arrangements are required before outbound shipment for all out of
warranty products.

67

Index

diagnostic logs 30

DIP switch settings 6

directional controls 12

A

admin login 14-15, 23

changing 23

default 14

anatomy of the camera 5

API 32, 44

syntax help 44

auto focus 12, 35

B

back light compensation 12, 37-38

baud rate setting 6

browser compatibility 14

C

cable connectors 9

camera ID setting (DIP switch) 6

camera select 12,See alsocamera ID setting

(DIP switch)

CCU scenes 20, 25, 39

custom 20, 25, 39

recalling 39

CCU settings 36-38

cleaning 64

color settings 20, 25, 37-38

color space setting 6

colors of the status light 5

command history 43

compatibility, browsers 14

connector identification 6

custom CCU scenes 25

D

damage, preventing 9

default IP address 14

default settings, restoring 28

detail setting 38

DHCP 21

F

factory defaults, restoring 28

firmware update 29

focus 12, 18, 35

G

getting help 31

guest access 15, 23

allowing 23

H

HDMI resolution, setting 6

help 31

home position 24, 32

hostname 21

I

image flip setting (DIP switch) 6

information, conference room 22

IP address 14, 21

default 14, 21

IP settings for streaming 40

IR forwarding (DIP switch) 6

iris settings 37-38

L

labels, room 22

lighting settings 25, 37-38

locations of connectors 6

log files 30

login 14-15

admin 14-15

user 14

M

manual focus 12

mounting cameras 9

68

Integrator's Complete Guide for RoboSHOT HD-SDI PTZ Cameras

N

network configuration 14, 21

default 14, 21

O

operating environment 64

P

pan 33

pan/tilt/zoom 12, 18, 25

passwords 23

ping command 41

power on/power off 12

presets 12-13, 18-19, 36

clearing 12

moving to 12, 18, 36

setting 12-13, 19, 36

product returns and repairs 67

R

rebooting the camera 28

remote control 12

resolution 6, 26

streaming 26

switch setting 6

restoring default settings 28

RJ-45 connectors 9

room information 22

S

scenes, CCU 20, 25

naming 25

storing 25

software update 29

speed 18, 25, 33-35

focus 35

pan/tilt/zoom 18, 25, 33-34

standby 17, 39

start-up behavior, setting 24

static IP address 21

status light, meanings of colors 5

storage environment 64

streaming settings 26, 40

super-wide mode setting (DIP switch) 6

supported web browsers 14

switch settings 6, 28

baud rate (DIP switch) 6

camera ID (DIP switch) 6

color space (DIP switch) 6

image flip (DIP switch) 6

IR forwarding (DIP switch) 6

reading 28

super wide mode (DIP switch) 6

video resolution 6

switch, video resolution 6

T

technical support 31

Telnet session 32, 43-44

ending 44

history 43

temperature 64

tilt 33

Tri-Synchronous Motion (Tri-Sync) 19, 36

U

update 29

user login 14, 23

changing 23

default 14

V

video resolution setting 6

W

warranty 9, 67

web browsers supported 14

Z

zoom 34

zoom speed 12, 18, 34

69

RoboSHOT HD-SDI, EZCamera, ProductionVIEW, and IR Remote Commanderare trademarks of Vaddio,
LLC. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks
or registered trademarks of HDMI Licensing LLC in the United States and other countries. Exmor is a
trademark of Sony Corporation. All other trademarks in this document are the property of their respective
owners.

Copyright © 2015 Vaddio, LLC. All rights reserved.

Vaddio, LLC

131 Cheshire Ln., Suite 500

Minnetonka, MN 55305