VADDIO RoboSHOT 12 QCCU, RoboSHOT 12 QSR, RoboSHOT 30, RoboSHOT 12 QDVI, RoboSHOT 12 AVBMP Complete Manual

Complete Manual for

RoboSHOT 12 and RoboSHOT 30
Robotic PTZ Camera Systems

Including
RoboSHOT QCCU, RoboSHOT QUSB, RoboSHOT QMini,
RoboSHOT QDVI, RoboSHOT QSR, and RoboSHOT AVBMP

Document 411-0025-30 Rev. B

October 2018

Contents

Overview 1

What's in this Guide 2
Camera Features 2
Quick-Connect Features 3

Quick-Connect Universal CCU (QCCU) 3
Quick-Connect USB (QUSB) 3
Quick-Connect USB Mini (QMini) 4
Quick-Connect DVI/HDMI-SR (QDVI) 4

Quick-Connect SR (QSR) 4
Unpacking the Camera System 5
A Quick Look at the Camera 11

Front of the Camera 11
Back of the Camera 12
Camera Switch Settings 13

DIP Switches:Camera Behavior Settings 13

Video Resolution 14
A (Quick) Look at the Quick-Connect Devices 15

The Quick-Connect Universal CCU Interface 16
Switch Settings for the Universal CCU 18
The Quick-Connect USB Interface 19
Switch Settings for the Quick-Connect USB 20
The Quick-Connect USB Mini Interface 20
The Quick-Connect DVI/HDMI-SR Interface 21
The Quick-Connect SR Interface 22

Installing the Camera and Quick-Connect Device 23

Don’t Void Your Warranty! 23
Before You Start 24
Installing the Wall Mount 24
About Ceiling-Mounted Cameras 24
Installing the Quick-Connect Device 25
Cabling Notes 25
Basic Connections 25

Basic Connections: RoboSHOT QCCUSystem 27

Basic Connections: RoboSHOT QUSB System 28

Basic Connections: RoboSHOT QMini System 29

Basic Connections: RoboSHOT QDVI System 30

Basic Connections: RoboSHOT QSR System 30

Basic Connections: RoboSHOT AVBMP 31

RS-232 Serial Communication 32

Speed and Encoding 32

ii

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Connector Pin-Out 32

Installing the Camera 33
Powering Up the Camera 34
Status Light 34

Using the IR Remote 35

IR Remote Cheat Sheet 35
IR Remote Details 36
Storing a Preset Using the Remote 36
Clearing a Preset Using the Remote 36

Web Interface 37

Getting the Camera's IP Address 37
Accessing the Web Interface 37
Browser Support 37
User Access 38
Administrative Access 39
Compact Menu View 39
Working with the Quick-Connect Device's Web Interface 40
Getting the Quick-Connect Device's IP Address 40
Quick-Connect USB Mini: Video Mode vs. Control Mode 40
Accessing the Web Interface for the Quick-Connect USB or Quick-Connect USB Mini 41
Web Interface Cheat Sheet 42

System Administration 43

Configuring the Camera with a Static IP Address 44
Configuring the Quick-Connect USB Device with a Static IP Address 46
Changing the Camera's Hostname 48
Changing the Quick-Connect Device's Hostname 48
Changing to a Static IP Address in a DHCP Network 49
Specifying Time Zone and NTP Server 50
Managing Access and Passwords 51
Disabling Telnet Access 51
Setting the Admin Password on the Quick-Connect Device 52
Adding Room Information to the Camera's Web Interface 53
Adding Room Information to the Quick-Connect Device's Web Interface 53
Saving (Exporting) or Restoring (Importing)a Camera Configuration 54
Rebooting the Camera 55
Rebooting the Quick-Connect Device 55
Installing a Camera Firmware Update 56
Installing a Quick-Connect USB or Quick-Connect USB Mini Firmware Update 57
Installing a Firmware Update on the Universal CCU 58
Contacting Vaddio Technical Support 59
Accessing the Diagnostic Logs 59

iii

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Configuring Camera Behavior 60

Setting the Custom Home Position and Other Preset Shots 60
Renaming Presets and Custom CCU Scenes 61
Lighting and Color Adjustments: Setting up Custom CCU Scenes 61
Color and Lighting Cheat Sheet 63
Adjusting the Focus 64
Setting the Speed for Manual Movements 64
Setting the Direction for Camera Movements 65
Reading the Camera's Switches 66
Software Switch Settings 66
Configuring Streaming (Quick-Connect USB or Quick-Connect USB Mini) 67

Managing Lighting and Color Adjustments with the Universal CCU 69

A Quick Look at the Menu Controls 69
Adjusting Color 71
Setting the Default Lighting Adjustments 71
Adjusting Light Level and Detail 71
Working with Custom Scenes 72
Adjusting for Cable Length 72
Adjusting the Front Panel Display 73

Operating the Camera from the Web Interface 74

Switching the Camera Off or On (Standby) 74
Stop or Resume Sending Video (Mute) 74
Moving the Camera 75
Zooming In or Out 75
Moving the Camera to a Preset Position 75
Adjusting the Color and Lighting 75

Telnet Command Reference 76

camera home 77
camera pan 77
camera tilt 78
camera zoom 79
camera focus 80
camera preset 81
camera ccu get 82
camera ccu set 83
camera ccu scene 84
camera led 84
camera standby 85
network settings get 85
network ping 86
system reboot 86

iv

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

system factory-reset 87
version 87
history 88
help 88
exit 88

RS-232 Serial Command Reference 89

Camera Movement, Zoom, and Focus Commands 89
Movement, Zoom, and Focus Inquiry Commands 91
Color and Light Management Commands 92
Shutter Speed Values (CAM_Shutter) 94
Iris Values (CAM_Iris) 95
Iris Gain and Gain Limit Values (CAM_Gain) 95
Color and Light Management Inquiry Commands 96
CCU Scene Commands for the Universal CCU 96
Other Commands 97
Other Inquiry Commands 97

Specifications 98

RoboSHOT 12 and RoboSHOT 30 Cameras 98
Quick-Connect Devices 99

Troubleshooting and Care 101

Check the Status Light First 101
Power/Responsiveness Issues 101
Video Issues 102
Camera Control and Other Issues 102
Status Light 103
Restoring Factory Settings from the Web Interface 104
Restoring Factory Default Settings Via Hardware 104
Operation, Storage, and Care 105

Compliance Statements and Declarations of Conformity 106

FCC Part 15 Compliance 106
ICES-003 Compliance 106
European Compliance 107

Compliance Statements and Declarations of Conformity for Quick-Connect Devices 108

FCC Part 15 Compliance 108
ICES-003 Compliance 108

European Compliance 109
Warranty and Return Policy 110
Photo Credits 114
Index 115

v

Overview

This guide covers the RoboSHOT®12 and RoboSHOT 30 robotic PTZ
camera systems. RoboSHOT 12 and RoboSHOT 30 cameras must be
used with a Quick-Connect device or with an AV Bridge MATRIXPRO.

n RoboSHOT 12 QCCU, North America – 999-9907-000

(silver/black)

n RoboSHOT 12 QCCU, Europe/UK – 999-9907-001 (silver/black)
n RoboSHOT 30 QCCU, North America – 999-9917-000 (black);

999-9917-000W (white)

n RoboSHOT 30 QCCU, Europe/UK – 999-9917-001 (black); 999-9917-001W (white)
n RoboSHOT 30 QCCU, Australia/New Zealand – 999-9917-009 (black); 999-9917-009W (white)

l RoboSHOT 12 QUSB, North America – 999-9909-000 (silver/black)
l RoboSHOT 12 QUSB, Europe/UK – 999-9909-001 (silver/black)
l RoboSHOT 12 QUSB, Australia/New Zealand – 999-9909-009 (silver/black)
l RoboSHOT 30 QUSB, North America – 999-9919-000 (black); 999-9919-000W (white)
l RoboSHOT 30 QUSB, Europe/UK – 999-9919-001 (black); 999-9919-001W (white)
l RoboSHOT 30 QUSB, Australia/New Zealand – 999-9919-009 (black); 999-9919-009W (white)

n RoboSHOT 12 QMini, North America – 999-9901-000 (silver/black)
n RoboSHOT 12 QMini, Europe/UK – 999-9901-001 (silver/black)
n RoboSHOT 12 QMini, Australia/New Zealand – 999-9901-009 (silver/black)
n RoboSHOT 30 QMini, North America – 999-9911-000 (black); 999-9911-000W (white)
n RoboSHOT 30 QMini, Europe/UK – 999-9911-001 (black); 999-9911-001W (white)

n RoboSHOT 12 QDVI, North America – 999-9906-000 (silver/black)
n RoboSHOT 12 QDVI, Europe/UK – 999-9906-001 (silver/black)
n RoboSHOT 30 QDVI, North America – 999-9916-000 (black); 999-9916-000W (white)
n RoboSHOT 30 QDVI, Europe/UK – 999-9916-001 (black); 999-9916-001W (white)

n RoboSHOT 12 QSR, North America – 999-9905-000 (silver/black)
n RoboSHOT 12 QSR, Europe/UK – 999-9905-001 (silver/black)
n RoboSHOT 30 QSR, North America – 999-9915-000 (black); 999-9915-000W (white)
n RoboSHOT 30 QSR, Europe/UK – 999-9915-001 (black); 999-9915-001W (white)

n RoboSHOT 12 AVBMP, worldwide – 999-9900-500 (silver/black)
n RoboSHOT 30 AVBMP, worldwide – 999-9910-500 (black); 999-9910-500W (white)

1

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

What's in this Guide

This guide covers:

n Unpacking
n Physical features
n Switch settings
n Installation
n Controlling the camera using the IR remote
n Web interface:system administration and configuration
n Telnet and RS-232 API references
n Specifications
n Troubleshooting
n Warranty and compliance/conformity information

For your convenience, the information you need to install this product is also available in the smaller, stand­alone Installation Guide for RoboSHOT PTZ Camera Systems, which covers unpacking, physical
features, switch settings, installation, and initial power-up.

Download manuals, dimensional drawings, and other information from www.vaddio.com/support.

Camera Features

n Powered by your choice of Quick-Connect device or by an AV Bridge MATRIX PRO for maximum

flexibility in installation and output connectivity

n Full HD (native 1080p/60) with an Exmor® 1/2.8 type, high-speed, low-noise image sensor – 2.38

megapixels total, 2.14 megapixel s (effective)

n RoboSHOT 12: 12x optical zoom, 73° horizontal field of view in wide mode – perfect for small to

medium rooms

n RoboSHOT 30:30x optical zoom, 65° horizontal field of view for medium to large venues – houses of

worship, lecture theaters, IMAG systems

n Tri-Synchronous Motion™ simultaneous 3-axis pan/tilt/zoom movement between presets
n Smooth, silent direct-drive motors – ultra-accurate positioning, from 120° per second down to 0.35° per

second

n Web interface for remote administration and operation, integration-ready Telnet or serial RS-232 control,

presenter-friendly IR remote control

2

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Quick-Connect Features

Quick-Connect devices provide power and connectivity for the RoboSHOT 12 and RoboSHOT 30
cameras. Tailored to specific environments and situations, they give the RoboSHOT cameras unparalleled
flexibility.

Quick-Connect Universal CCU (QCCU)

Best for environments where lighting and color management are priorities, and for installations requiring
long cabling distances.

n Full camera control unit functionality – manage lighting and color; store and recall up to 3 CCU scenes
n Supports resolutions up to 1080p/60 from the camera
n Simultaneous HD-SDI, HDMI and HD analog component (YPbPr) outputs
n Up to 500 ft. (152 m) cabling distance
n Tally light shows when the camera is on-air
n Back-lit 8-line menu display
n 1RU form factor; ships with rack mounting brackets
n Compatible with ProductionVIEW HD-SDI and ProductionVIEW HD-SDI MV

Quick-Connect USB (QUSB)

Versatile USB 2.0 device for environments using soft conferencing applications. Extends HDMI up to 100
ft. (30 m).

n Choice of USB 2.0 MJPEG or IP (H.264) streaming
n Simultaneous HDMI and HD analog component (YPbPr) outputs
n Supports resolutions up to 1080p/60 from the camera
n Up to 150 ft. (46 m) cabling distance for fixed cameras; 100 ft. (30 m) for PTZ cameras
n Standard UVC drivers
n Web interface for network and streaming configuration
n Half-rack form factor; mounting brackets available (not included)

3

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Quick-Connect USB Mini (QMini)

Cost-effective USB 2.0 connectivity for soft conferencing applications, designed for environments where
only one camera is needed.

n USB streaming/capture only
n Standard UVC drivers
n Up to 150 ft (45 m) cabling distance
n Compact form factor

Quick-Connect DVI/HDMI-SR (QDVI)

Connectivity solution for use with legacy equipment.

n Supports resolutions up to 1080p/60 from the camera
n DVI-D/HDMI and analog component (YPbPr) outputs
n Up to 100 ft. (30 m) cabling distance
n Push-button color space selection - sRGBfor DVI-D or YCbCr for HDMI
n IR output for codecs
n Supports daisy-chaining
n Half-rack form factor; mounting brackets available (not included)

Quick-Connect SR (QSR)

Basic connectivity for use with legacy equipment.

n Supports resolutions up to 1080p/60 from the camera
n Analog component YPbPr output
n Up to 100 ft. (30 m) cabling distance
n IR output for codecs
n Compatible with ProductionVIEW HD and ProductionVIEW HD MV

4

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Unpacking the Camera System

Make sure you received all the items you expected. Here are the packing lists for the RoboSHOT camera
systems.

Caution

Always support the camera's base when picking it up. Lifting the camera by its head or mounting
arm will damage it.

RoboSHOT 12 AVBMP, worldwide – 999-9900-500

n RoboSHOT 12Camera
n Thin Profile Wall Mount with mounting hardware, black (535-2000-240)
n Vaddio IR Remote Commander (998-2100-000)
n Quick-Start Guide

RoboSHOT 30 AVBMP, black, worldwide – 999-9910-500
RoboSHOT 30 AVBMP, white, worldwide – 999-9910­500W

n RoboSHOT 30Camera
n Thin Profile Wall Mount with mounting hardware, black

(535-2000-240) or white (535-2000-240W), depending on
camera color

n Vaddio IR Remote Commander (998-2100-000)
n Quick-Start Guide

RoboSHOT 12 QCCU System, North America – 999-9907-000
RoboSHOT 12 QCCU System, Europe and UK – 999-9907­001
RoboSHOT 12 QCCU System, Australia and New Zealand
– 999-9907-009

n RoboSHOT 12Camera
n Thin Profile Wall Mount with mounting hardware, black

(535-2000-240)

n Vaddio IR Remote Commander (998-2100-000)
n Quick-Connect Universal CCUCat-5 Interface (QCCU)
n 36V power supplywithAC cordset(s)
n Rack mounting brackets, qty. 2 (not shown)
n Quick-StartGuides
n EZCamera RS-232 Control Adapter (998-1001-232)

5

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

RoboSHOT 30 QCCU System, black, North America – 999-9917-000
RoboSHOT 30 QCCUSystem, white, North America –
999-9917-000W
RoboSHOT 30 QCCU System, black, Europe and UK–
999-9917-001
RoboSHOT 30 QCCU System, white, Europe and UK–
999-9917-001W
RoboSHOT 30 QCCU System, black, Australia and New
Zealand– 999-9917-009
RoboSHOT 30 QCCU System, white, Australia and New
Zealand– 999-9917-009W

n RoboSHOT 30Camera
n Thin Profile Wall Mount with mounting hardware, black (535-2000-240) or white (535-2000-240W),

depending on camera color

n Vaddio IR Remote Commander (998-2100-000)
n Quick-Connect Universal CCUCat-5 Interface (QCCU)
n 36V power supplywithAC cordset(s)
n Rack mounting brackets, qty. 2 (not shown)
n Quick-StartGuides
n EZCamera RS-232 Control Adapter (998-1001-232)

RoboSHOT 12 QUSB System, North America – 999-9909-000
RoboSHOT 12 QUSB System, Europe and UK – 999-9909­001
RoboSHOT 12 QUSB System, Australia and New
Zealand– 999-9909-009

n RoboSHOT 12camera
n Thin Profile Wall Mount with mounting hardware, black

(535-2000-240)

n Vaddio IR Remote Commander (998-2100-000)
n Quick-ConnectUSB Interface (QUSB)
n 24V power supplywithAC cordset(s)
n Quick-StartGuides
n Rubber feet for QUSB unit, qty. 4 (not shown)
n 6 ft. (1.8 m) USB2.0 cable, type A to B
n EZCamera RS-232 Control Adapter (998-1001-232)

6

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

RoboSHOT 30 QUSB System, black, North America– 999-9919-000
RoboSHOT 30 QUSB System, white, North America–
999-9919-000W
RoboSHOT 30 QUSB System, black, Europe and UK–
999-9919-001
RoboSHOT 30 QUSB System, white, Europe and UK–
999-9919-001W
RoboSHOT 30 QUSB System, black, Australia and New
Zealand– 999-9919-009
RoboSHOT 30 QUSB System, white, Australia and New
Zealand– 999-9919-009W

n RoboSHOT 30camera
n Thin Profile Wall Mount with mounting hardware, black (535-2000-240) or white (535-2000-240W),

depending on camera color

n Vaddio IR Remote Commander (998-2100-000)
n Quick-ConnectUSB Interface (QUSB)
n 24V power supplywithAC cordset(s)
n Quick-StartGuides
n Rubber feet for QUSB unit,qty. 4 (not shown)
n 6 ft. (1.8 m) USB2.0 cable, type A to B
n EZCamera RS-232 Control Adapter (998-1001-232)

RoboSHOT 12 QMini System, North America– 999-9901-000
RoboSHOT 12 QMini System, Europe and UK– 999-9901­001
RoboSHOT 12 QMini System, Australia and New
Zealand– 999-9901-009

n RoboSHOT 12camera
n Thin Profile Wall Mount with mounting hardware, black

(535-2000-240)

n Vaddio IR Remote Commander (998-2100-000)
n Quick-ConnectUSB Mini Interface (QMini)
n 24V power supplywithAC cordset(s)
n Quick-StartGuides
n 6 ft. (1.8 m) USB2.0 cable, type A to B
n EZCamera RS-232 Control Adapter (998-1001-232)

7

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

RoboSHOT 30 QMini System, black, North America– 999-9911-000
RoboSHOT 30 QMini System, white, North America–
999-9911-000W
RoboSHOT 30 QMini System, black, Europe and UK–
999-9911-001
RoboSHOT 30 QMini System, white, Europe and UK–
999-9911-001W
RoboSHOT 30 QMini System, black, Australia and New
Zealand– 999-9911-009
RoboSHOT 30 QMini System, white, Australia and New
Zealand– 999-9911-009W

n RoboSHOT 30camera
n Thin Profile Wall Mount with mounting hardware, black (535-2000-240) or white (535-2000-240W),

depending on camera color

n Vaddio IR Remote Commander (998-2100-000)
n Quick-ConnectUSB Mini Interface (QMini)
n 24V power supplywithAC cordset(s)
n Quick-StartGuides
n 6 ft. (1.8 m) USB2.0 cable, type A to B
n EZCamera RS-232 Control Adapter (998-1001-232)

RoboSHOT 12 QDVI System, North America– 999-9906-000
RoboSHOT 12 QDVI System, Europe and UK– 999-9906­001
RoboSHOT 12 QDVI System, Australia and New
Zealand– 999-9906-009

n RoboSHOT 12camera
n Thin Profile Wall Mount with mounting hardware, black

(535-2000-240)

n Vaddio IR Remote Commander (998-2100-000)
n Quick-ConnectDVI/HDMI SR Interface (QDVI)
n 24V power supplywithAC cordset(s)
n Quick-StartGuides
n Rubber feet for QDVI unit, qty. 4 (not shown)
n Phoenix-style connector, 3-position
n EZCamera RS-232 Control Adapter (998-1001-232)

8

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

RoboSHOT 30 QDVI System, black, North America– 999-9916-000
RoboSHOT 30 QDVI System, white, North America– 999­9916-000W
RoboSHOT 30 QDVI System, black, Europe and UK–
999-9916-001
RoboSHOT 30 QDVI System, white, Europe and UK–
999-9916-001W
RoboSHOT 30 QDVI System, black, Australia and New
Zealand– 999-9916-009
RoboSHOT 30 QDVI System, white, Australia and New
Zealand– 999-9916-009W

n RoboSHOT 30camera
n Thin Profile Wall Mount with mounting hardware, black (535-2000-240) or white (535-2000-240W),

depending on camera color

n Vaddio IR Remote Commander (998-2100-000)
n Quick-ConnectDVI/HDMI SR Interface (QDVI)
n 24V power supplywithAC cordset(s)
n Quick-StartGuides
n Rubber feet for QDVI unit, qty. 4 (not shown)
n Phoenix-style connector, 3-position
n EZCamera RS-232 Control Adapter (998-1001-232)

RoboSHOT 12 QSR System, North America– 999-9905-000
RoboSHOT 12 QSR System, Europe and UK– 999-9905­001
RoboSHOT 12 QSR System, Australia and New Zealand–
999-9905-009

n RoboSHOT 12camera
n Thin Profile Wall Mount with mounting hardware, black

(535-2000-240)

n Vaddio IR Remote Commander (998-2100-000)
n Quick-Connect SR Interface (QSR)
n 24V power supplywithAC cordset(s)
n Quick-StartGuides
n Rubber feet for QSR unit, qty. 4 (not shown)
n Phoenix-style connector, 3-position
n EZCamera RS-232 Control Adapter (998-1001-232)

9

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

RoboSHOT 30 QSR System, black, North America– 999-9915-000
RoboSHOT 30 QSR System, white, North America– 999­9915-000W
RoboSHOT 30 QSR System, black, Europe and UK– 999­9915-001
RoboSHOT 30 QSR System, white, Europe and UK– 999­9915-001W
RoboSHOT 30 QSR System, black, Australia and New
Zealand– 999-9915-009
RoboSHOT 30 QSR System, white, Australia and New
Zealand– 999-9915-009W

n RoboSHOT 30camera
n Thin Profile Wall Mount with mounting hardware, black (535-2000-240) or white (535-2000-240W),

depending on camera color

n Vaddio IR Remote Commander (998-2100-000)
n Quick-Connect SR Interface (QSR)
n 24V power supplywithAC cordset(s)
n Quick-StartGuides
n Rubber feet for QSR unit, qty. 4 (not shown)
n Phoenix-style connector, 3-position
n EZCamera RS-232 Control Adapter (998-1001-232)

10

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

A Quick Look at the Camera

The 12x and 30x models are similar. The 12x model is the camera on the left in the photo.

Front of the Camera

n Camera and Zoom Lens: The 12 and 30 models use different optical components.

o

12 model: 12x optical zoom in Super-Wide mode, 10x optical zoom in normal mode. Recommended
for small to medium sized conference rooms.

o

30 model: 30x optical zoom lens; best suited to larger rooms.

n IR Sensors: Sensors in the front of the camera base receive signals from the remote. Make sure

there's nothing directly in front of the camera base, and point the remote at the camera.

n Status indicator: The multicolored LED indicates the camera's current state.

o

Blue: Normal operation (blinks off momentarily when the camera receives a command from the
remote)

o

Purple: In standby mode or booting

o

Yellow: Firmware update in progress

o

Red: On-air tally

n Really Cool Logo Badge (RCLB): Attractive and shiny, with a sophisticated brushed-metal finish.

11

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Back of the Camera

Rear panel connections are identical for the RoboSHOT 12 and RoboSHOT 30 cameras.

n Network RJ-45 connector: Connect to the network for control via the web interface or Telnet session.
n HD Video Select switch: Select the HD video output resolution.
n Camera Settings DIP switches: Set camera behaviors such as IR remote frequency, baud rate and

image flip. See Camera Settings for more information.

n RS-232 connector: Connect to the RS-232 port (if any)on the Quick-Connect device to allow an

external device to manage the camera using a modified VISCA protocol. See RS-232 Serial

Communication for RS-232 settings.

n EZPower Video: supplies power to the camera and delivers HD video back to the Quick-Connect

interface using high speed differential signaling over Cat-5e cable. Connect to the EZPower Video port
on the Quick-Connect device. (Color-coded orange or yellow, depending on the device.)

n 36 VDC FOR CCU ONLY: Power from the Quick-Connect Universal CCU. Do not use this port

except when connecting to a Quick-Connect Universal CCU.

Note

Alabel on the bottom of the camera lists the rotary and DIP switch settings.

12

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Camera Switch Settings

RoboSHOT cameras use DIP switches to set camera behaviors, and a rotary switch to set the video
resolution. A label on the bottom of the camera provides a quick reference for setting the switches.

Set the switches appropriately before mounting the camera.

After the camera is installed, you can read the switches from the camera's web interface.

Note

When the camera is not inverted, DIP switches are in their default positions when they are up.

DIP Switches:Camera Behavior Settings

Use the DIP switches to set camera behaviors.

(RoboSHOT 30 shown; Switch 5 is Super Wide Mode if the camera is a RoboSHOT 12.)
IR1, IR2, IR3 (Frequency Selection): If there are multiple cameras in the room, use switches 1 and 2 to

configure each with a different IR frequency to allow the IR Remote Commander to control them
independently. Then use the Camera Select buttons at the top of the remote to select the camera you want
to control.

n SW1 and SW2 up: IR frequency 1
n SW1 down, SW2 up: IR frequency 2
n SW1 up, SW2 down: IR frequency 3

IR Out: Leave switch 3 UP if the IR remote will be used. If the system will be controlled from another
device, set the switch DOWN. This turns off the IR sensors in the front of the camera, so that all control is
via the RS-232 connection.

Image Flip: If mounting the camera upside-down, set switch 4 DOWN: IMAGE FLIP ON.
Super Wide Mode (RoboSHOT 12 only): To use Super-wide mode, set switch 5 DOWN. This gives

12X zoom with a 73º horizontal angle of view. Normal mode provides 10X zoom with a 67.2º horizontal
field of view (HFOV).

Baud Rate:Set switch 6 to the baud rate of the device connected to the RS-232 port. The default is 9600
bps. Use the 38,400 bps setting only if the control device does not have a 9600 bps setting.

For RoboSHOT 30, Switch 5 is not used. Switches 7 and 8 are not currently used on either RoboSHOT
12 or RoboSHOT 30.

13

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Video Resolution

Set the desired output resolution for the camera with the rotary switch. Switch positions D through F are not
used.

Note

The Quick-Connect Universal CCU supports frame rates of 50 fps and above. Switch selections 9 through
C are valid for the camera but not supported on the QCCU.

Note

The Quick-Connect USB Mini supports only 720p/60, 720p/59.94, and 720p/50. Other resolution settings
are valid for the camera but not supported on the QMini.

14

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

A (Quick) Look at the Quick-Connect Devices

RoboSHOT 12 and RoboSHOT 30 cameras are not designed for stand-alone operation. These
configurations are available:

n RoboSHOT QCCU system – ARoboSHOT 12 or RoboSHOT 30 camera with a Quick-Connect

Universal CCU, a broadcast-quality CCU (camera control unit)for managing color and lighting
adjustments. This system is typically used with a joystick camera controller.

n RoboSHOT QUSB system – ARoboSHOT 12 or RoboSHOT 30 camera with a Quick-Connect USB,

a versatile solution with multiple connectivity options and choice of USB or IP streaming. This system
is typically used in rooms that need conferencing capability, and may be used with a joystick camera
controller.

n RoboSHOT QMini system – ARoboSHOT 12 or RoboSHOT 30 camera with a Quick-Connect USB

Mini, a basic USB connectivity solution with a small, unobtrusive form factor. This system is typically
used for soft conferencing applications.

n RoboSHOT QDVI system – ARoboSHOT 12 or RoboSHOT 30 camera with a Quick-Connect

DVI/HDMI-SR, a connectivity solution for legacy equipment; provides DVI and analog component
video outputs. Use with a DVI-to-HDMI adapter for HDMI output. Like the RoboSHOT QSR system,
this system is typically used with older equipment; however, it provides more connectivity options. This
system may be used with a joystick camera controller.

n RoboSHOT QSR system – ARoboSHOT 12 or RoboSHOT 30 camera with a Quick-Connect SR, a

short-range connectivity device for legacy equipment; provides analog component video output. This
system is typically used with older displays, and may be used with a joystick camera controller.

The RoboSHOT cameras are also sold as RoboSHOT AVBMP cameras. These do not use Quick­Connect devices, but connect directly to a Vaddio AV Bridge MATRIX PRO, which provides connectivity
for up to three RoboSHOT cameras. Refer to the AV Bridge MATRIX PRO documentation for more
information on this configuration.

15

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

The Quick-Connect Universal CCU Interface

This interface combines a versatile connectivity solution with a broadcast-quality camera control unit
(CCU). It is the best choice for environments where lighting and color management are priorities and
installations requiring long cabling distances.

Note

The Universal CCU supports resolutions with frame rates of 60, 59.94 and 50 frames per second, but not
lower.

Front panel features:

n 5-line display – Shows the current value for the parameter you are changing. The display shows up to

8 parameters at a time, so you can see how the controls and settings interact.

n Tally light – In a multi-camera/CCU installation, this indicator shows when this CCU and camera are

the live program. When this light illuminates, the CCU also sends a tally command to the camera to
light its tally indicator.

n Menu selector knob – Dial the desired setting or value for the selected function.

The buttons:

n Scene A, Scene B and Scene C – Store and use three different sets of color and lighting adjustments

(CCUscenes). F

n W Bal OPWB (One Push White Balance) – Calibrate the color balance (Auto White Balance must be

off). After the calibration is complete, you may want to activate Auto White Balance.

n W Bal Auto (Auto White Balance) – Manage color levels automatically. Use the OPWB button to

calibrate the white balance before activating Auto White Balance.

n Red Gain and Blue Gain controls – Adjust the color balance. These controls are only active when

Auto White Balance is off.

n Chroma – Controls the color intensity of the image.
n Bright – Luminance control for the image.
n Gamma – Adjusts the mid-tones to change the grey density of the image.
n Detail – Sharpens or softens the objects in the image.
n Iris Auto and Iris Manual – Automatic and manual control, respectively, of the amount of light

entering the camera.

n Gain – Boosts the signal level when the iris is open all the way and there is not enough light available.
n Select and Cancel buttons – Save the change you make with the menu selector knob, or cancel it to

retain the existing setting or value. These buttons are also used for menu navigation.

16

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Back panel features:

n Power input – Connect only the 36VDC, 2.78 Amp power supply provided with the Universal CCU.
n Recessed white button – Press to execute a factory reset; press and hold to enter boot loader mode.

n 36 VDC to Camera (red) – Power to the RoboSHOT camera. Connect to the camera's port marked 36

VDC for CCU Only (color coded red). See Back of the Camera.

Caution

Connect this port ONLY to the camera port marked 36 VDC for CCU Only and color-coded red.
Connecting this port to any other port on the camera will result in equipment damage, and will void the
warranty.

n RS-232 In (grey) – Control from an external device. If the camera and CCU will be controlled using a a

ProductionVIEW™ console, Precision Camera Controller or other custom camera control system,
connect it to this port. Daisy-chain topology is not supported.

n RS-232 to Camera (blue) – Camera control. Connect to the camera's RS-232 port.
n Local – Install the 2-pin Molex 5.0mm Euro-style connector to use the tally function. In a multi-camera

CCU installation, this lights the blue indicator on the front panel when this camera and Universal CCU
combination is the live program. A tally command is also sent to the RoboSHOT camera via RS-232,
illuminating its front indicator.

n 8-position DIP switch – The DIP switch lets you configure the way the camera and Universal CCU

behave. The default position for all switches is DOWN. (Note that the default position for the DIP
switch on the camera is all UP.)

o

Switch 1: UP to load Scene A on power-up or reboot.

o

Switch 5: UP to access adjustments for the display on the front panel.

n Video from Camera (yellow and orange) – Receives the camera’s differential video signals from the

RoboSHOT’s EZ-POWER VIDEO connection.

n HD Video Outputs – The Universal CCU provides simultaneous video output in three formats, at the

same resolution as the video input:

o

HD YPbPr – Resolution/frame rate up to 1080p/60

o

HDMI – Resolution/frame rate up to 1080p/60

o

HD-SDI – 3Gb/s Single Link 1080p/60 HD-SDI

17

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Switch Settings for the Universal CCU

The default position for DIP switches on the Universal CCU is down. On RoboSHOT cameras, the default
position is up. Please double-check switch positions on both units if the camera does not perform as
expected.

Switch 1:

n UP to load CCU Scene A on power-up (Custom Scene 1 must be defined on the camera)
n DOWN to use the color and lighting settings associated with the camera's Home preset

Switch 5:

n UP to include the front panel display controls on the menu
n DOWN to hide the display controls (all other menu items remain available)

The other switches are not used.

18

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

The Quick-Connect USB Interface

This is a versatile USB 2.0 device for environments using soft conferencing applications. With
simultaneous HDMI and HD analog component (YPbPr) video outputs and your choice of either USB or IP
streaming, plus a web interface for ease of configuration, the Quick-Connect USB is an ideal connectivity
solution for many environments.

Front panel features:

n Back-lit LCD display – During normal operation, the display shows the MAC address and IP address

for the Quick-Connect. When the Quick-Connect is booting, the display shows an initialization
message.

n Power System Reset button – Illuminates when the Quick-Connect is connected to power. Press and

hold the button to reboot the Quick-Connect.

n USB indicator – Illuminates when there is a USB connection to a computer. Blinks to show USB

activity.

n Network indicator – Illuminates when there is a network connection. Blinks to shown network activity.

Back panel features:

n 24 VDC 2.0 A power connector – Connect only the power supply shipped with the Quick-Connect.
n 5-position DIP switch – Setting for HDMI color space; firmware update configuration; factory reset.
n RS-232 In – Camera control input from a Vaddio joystick controller or other controller.
n EZ-Power Video – Power to the camera and video from the camera.
n RS-232 Out to Camera – Control signals to the camera; may originate from the connected camera

controller or the web interface.

n YPbPr – Analog component video output from the camera.
n HDMI – HDMI video output from the camera.
n Network – Connect to the network for IP streaming and camera control via web interface or Telnet, and

for access to the Quick-Connect's web interface.

n USB – Connect to a USB 2.0 port on the computer running the soft conferencing or video capture

application.

19

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Switch Settings for the Quick-Connect USB

The default position for DIP switches on the Quick-Connect USB is up, as it is on RoboSHOT cameras.

Switch 3:

n UP for HDMI (YCbCr) color space
n DOWN for DVI (sRGB) color space

Switch 4:

n UP for normal operation
n DOWN to enable firmware update

The other switches are not used.

The Quick-Connect USB Mini Interface

This interface provides basic USB 2.0 connectivity for environments using soft conferencing applications.
Available input/camera resolutions are 720p/60, 720p/59.94, and 720p/50.

The Quick-Connect USB Mini is typically mounted with the connector panel facing up.

Front panel features:

n USB – Connect to a USB 2.0 port on the computer running the soft conferencing or video capture

application.

n Power – Illuminates when power is connected.

Back panel features:

n 24 VDC 2.08 A power connector – Connect only the power supply shipped with the Quick-Connect.
n Mode – Press to switch between USB streaming mode and web control mode. Press and hold to reset

the Quick-Connect to its factory defaults.

n EZ-Power Video – Power to the camera and video from the camera.
n RS-232 to Camera – Control signals to the camera.

20

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

The Quick-Connect DVI/HDMI-SR Interface

This interface provides connectivity to older equipment.

Back panel features:

n Power – Illuminates when power is connected.
n 24 VDC 2.0 A power connector – Connect only the power supply shipped with the Quick-Connect.
n Color Space – Toggles between HDMI YCbCr and sRGB (RGBHV) color space to accommodate

either HDMI or DVI-D monitors.

n RS-232 Control Input – Camera control input from a Vaddio joystick controller or other controller.
n RS-232 Control Out to Camera – Control signals to the camera.
n Daisy Chain – Daisy Chain Control Emulation (DCCE) output to the next Quick-Connect DVI/HDMI-

SR interface.

n IR Output – Forwards IR signals from the camera to third party equipment such as videoconferencing

codecs. Use the MOD signal if the IR is from a remote or other IR emitter; use the NON-MOD signal for
wired connections.

n DVI-D/HDMI – HDMI 1.3 and DVI v 1.0 compliant.With a DVI to HDMI adapter, extends HDMI to an

output device up to 100 ft. (30 m) away.

n YPbPr – Analog component video output from the camera. Resolutions up to 1080p/60.
n EZ-Power Video – Power to the camera and video from the camera. Maximum cable distance 100 ft.

(30 m).

21

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

The Quick-Connect SR Interface

This interface provides basic connectivity to older equipment.

Back panel features:

n 24 VDC 2.0 A power connector – Connect only the power supply shipped with the Quick-Connect.
n EZ-Camera Power & HD Video – Power to the camera and video from the camera. On some units,

this port is color-coded orange.

n HD Video Output YPbPr – Analog component video output from the camera. SD video resolutions

(Y/C and CVBS formats) are not supported by the Quick-Connect SR Interface; however, analog
component SD (high fps format - 480p/59.94 and 576p/50) video is supported.

n IR Output – Forwards IR signals from the camera to third party equipment such as videoconferencing

codecs. Use the MOD signal if the IR is from a remote or other IR emitter; use the NON-MOD signal for
wired connections.

n RS-232 Input and RS-232 Out to Camera – Route RS-232 control through the Quick-Connect device

for ease of cabling. Connect RS-232 Input to an optional camera controller, and connect RS-232 Out to
Camera to (you guessed it) the camera.

22

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Installing the Camera and Quick-Connect Device

This section covers:

n Selecting the location for the camera and Quick-Connect device
n Installing the camera mount
n Mounting the Quick-Connect device
n Connecting and mounting the camera

Don’t Void Your Warranty!

Caution

Always support the camera's base when picking it up. Lifting the camera by its head or mounting
arm will damage it.

Cautions

This product is for indoor use. Use an appropriate protective enclosure if installing it outdoors or in a humid
environment.

Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these
things happen, return it to Vaddio for safety and functional testing.

Use the power source included with or recommended for use with this product. Using the wrong power
supply will void the warranty, and can create unsafe operating conditions or damage the product.

Power supplies for different products may look nearly identical – always check the label for the output
voltage.

23

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Before You Start

Things to keep in mind when deciding where to install the camera:

n Consider camera viewing angles, lighting conditions, line-of-sight obstructions, and in-wall

obstructions.

n If the IR Remote Commander will be used, ensure that nothing blocks the IRlens in the camera's base.
n Ensure that the camera body can move freely and point away from the ceiling and lights.

Prepare for a successful installation:

n Be sure you can identify all cables correctly.
n Check Cat-5 cables for continuity.
n Ensure that the video resolution switch and the DIP switches are set appropriately. See DIP Switches:

Camera Behavior Settings.

n Talk to the network administrator. If installing the camera with a Quick-Connect USB or Quick-Connect

USB Mini in a non-DHCPnetwork (one that does not automatically assign IP addresses), you will need
to configure the camera with a static IP address as directed by the network administrator before
connecting it to the network.

Installing the Wall Mount

The camera is shipped with a Thin Profile Wall Mount. Other mounting options are available as well.
Contact us if you don't have the camera mount you need.

You can install the camera wall mount to a 2-gang wall box or directly to the drywall.

n If you mount it to drywall, use the wall anchors provided with the wall mount.
n If you mount it to a wall box, use the cover plate screws supplied with the wall box.

About Ceiling-Mounted Cameras

If you use an inverted mount, set the camera's Image Flip DIP switch ON for inverted operation. See DIP

Switches: Camera Behavior Settings for more information.

24

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Installing the Quick-Connect Device

If you are installing the RoboSHOT camera with a Universal CCU or other Quick-Connect device, mount
the Quick-Connect device appropriately. Follow the instructions provided with the mounting solution.

n The Universal CCU may be mounted in a rack using the rack mounting brackets provided.
n The Quick-Connect SR may be mounted directly to the camera wall mount.
n Rack mounting brackets and under-table mounting brackets are available for the Quick-Connect USB.
n Rack mounting brackets are available for the other Quick-Connect devices.

Contact us if you don't have the mount you need.

Cabling Notes

Caution

Do not use pass-through RJ-45 connectors. If they are crimped incorrectly, they can
damage the connectors on the product, cause intermittent connections, and degrade
signal quality. Physical damage to the connectors may void your warranty.

Intact – will make reliable contact
with cable connector

Damaged – Bent contact fingers
will NOT make reliable contact
with cable connector

Use Cat-5e or better cable. We recommend using high-quality connectors and a high-quality crimping tool.
We recommend shielded cabling if the cables will be coiled, run tightly with other cables, or placed close to

sources of electromagnetic interference such as power lines.

Caution

Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment
damage and will void the warranty.

Pro Tip

To prevent tragic mishaps, label both ends of every cable.

Basic Connections

This section provides connection diagrams for each RoboSHOT system:

n RoboSHOT QCCU
n RoboSHOT QUSB
n RoboSHOT QMini
n RoboSHOT QDVI
n RoboSHOT QSR
n RoboSHOT AVBMP

Note
Talk to the network administrator before you connect the equipment.

If you install this equipment on a non-DHCP network (one that uses only static IP addresses), you may
need to configure the camera with a static IP address before you connect it to the network. Work with the
network administrator to determine how to configure the equipment.

25