VADDIO RoboSHOT 12 999-9920-000, RoboSHOT 12 999-9920-001 Installation And User Manual
Installation and User Guide
VADDIO™ ROBOSHOT™ 12 USB CAMERA
Enterprise-Class,
High Definition PTZ Conferencing Camera with simultaneous
USB 3.0, IP (H.264) Streaming and HDMI Outputs, Tri-Synchronous™ Motion and
Wide Angle 12X Optical Zoom Lens
RoboSHOT 12 USB Part Numbers:
999-9920-000 (North America)
999-9920-001 (International)
© 2015 Vaddio - All Rights Reserved. RoboSHOT 12 USB Manual, Firmware Release 1.0.1 - Document Number 342-0981 Rev B
RoboSHOT 12 USB
RoboSHOT 12 USB - Document Number 342-0981 Rev B Page 2 of 40
Inside Front Cover, Mostly Blank
RoboSHOT 12 USB
TABLE OF CONTENTS
Overview ...................................................................................................................................................................................... 4
Unpacking the Camera Systems .................................................................................................................................................. 5
Image: RoboSHOT 12 HD PTZ Camera ............................................................................................................................. 6
Image: RoboSHOT 12 USB Rear Panel Connections. ........................................................................................................ 7
Basic Application Diagrams .......................................................................................................................................................... 8
Diagram: Basic Wiring Configuration - UCC Application ..................................................................................................... 8
Setting up the RoboSHOT ............................................................................................................................................................ 8
Drawing: DIP Switch and Resolution Label on the Bottom of the RoboSHOT 12 USB ........................................................ 8
Setting the RoboSHOT Switch Gear: ....................................................................................................................................... 8
Dip Switch Settings Further Explained: .................................................................................................................................... 9
Setting the RoboSHOT 12 USB Resolution with the Rotary Switch ......................................................................................... 9
Installation Basics:........................................................................................................................................................................ 9
Controlling the Camera .............................................................................................................................................................. 10
IR Remote Commander ..................................................................................................................................................... 10
Telnet* Control Example .................................................................................................................................................... 11
RS-232 Control ................................................................................................................................................................... 11
Built-in Webserver Control ................................................................................................................................................. 11
So Far ........................................................................................................................................................................................ 11
Software and OS Compatibility .................................................................................................................................................. 11
USB 3.0 UVC Drivers ............................................................................................................................................................. 12
Table: Supported USB 3.0 UVC Resolutions Uncompressed ........................................................................................... 12
Table: Supported USB 2.0 UVC Resolutions Uncompressed ........................................................................................... 12
T
able: Supported Resolutions in Firmware Release 1.0.1 RoboSHOT 12 USB ................................................................ 12
The RoboSHOT 12 USB Screen Shot Tour ............................................................................................................................... 13
DHCP IP Set-up (Dynamic Host Configuration Protocol) ....................................................................................................... 13
Static IP Set-up: ..................................................................................................................................................................... 13
Screen Shot: Login ............................................................................................................................................................ 13
Screen Shot: Camera Control Page .................................................................................................................................. 14
Screen Shot: Storing Presets ............................................................................................................................................ 15
Screen Shot: Admin login from the Camera Control Page ................................................................................................ 16
Screen Shot: Admin Menu - Camera Settings ................................................................................................................... 17
Screen Shot: Admin Menu - Room Labels ........................................................................................................................ 18
Screen Shot: Admin Menu - USB 3.0 and IP Streaming Video Page ................................................................................ 19
Screen Shot: Admin Menu - DHCP Network Configuration ............................................................................................... 20
Screen SHOT: Admin Menu - Static IP Configuration ....................................................................................................... 20
Screen SHOT: Admin Menu - Security .............................................................................................................................. 21
Screen Shot: Admin Menu - Diagnostics ........................................................................................................................... 21
Screen Shot: Admin Menu - System ................................................................................................................................. 22
Screen Shot: Admin Menu - Update Confirmation ............................................................................................................. 23
Screen Shot: Admin Menu - Update in Progress ............................................................................................................... 23
Screen Shot - Admin Menu - Help ...................................................................................................................................... 24
General Specifications ............................................................................................................................................................... 25
Communication Specification ..................................................................................................................................................... 26
Comman
RoboSHOT Telnet Serial Command API ................................................................................................................................... 32
Compliance and CE Declaration of Conformity - RoboSHOT 12 USB Camera ......................................................................... 38
Warranty Information .................................................................................................................................................................. 39
d Setting Values ........................................................................................................................................................... 31
Exposure Control.................................................................................................................................................................... 31
Telnet Command List ............................................................................................................................................................. 32
RoboSHOT 12 USB - Document Number 342-0981 Rev B Page 3 of 40
RoboSHOT 12 USB
O
VERVIEW
The Vaddio RoboSHOT 12 USB Camera is an Enterprise Class,
high definition PTZ conferencing camera with very high quality
imaging, truly fine detail and exceptional color reproduction.
With simultaneous USB 3.0 and IP Streaming (H.264)
capabilities with an HDMI video output, this camera offers
integrators, dealers and end users with an incredible
improvement over other conferencing cameras available today.
The RoboSHOT 12 is perfect for small to medium sized
conference rooms, training rooms or classrooms and provides
incomparable support for applications especially in UC
conferencing, videoconferencing, distance learning, lecture
capture, telepresence and more!
The key features of the RoboSHOT cameras are TriSynchronous Motion, the silent direct drive pan/tilt motors,
advanced Exmor® image sensor, wide angle 12X lens, built-in
web server and an advanced ISP (image signal processor).
The lens, image sensor and ISP combination are the real magic behind this camera’s remarkabl e video performance
characteristics. The lens is a multi-element, glass lens featuring a 12X optical zoom with a 73° wide horizontal field
of view. The latest generation Exmor® 1/2.8”, 2.38 Megapixel, Full HD (native 1080p/60) high-speed, low noise
CMOS image sensor combined with the new ISP produces vivid and realistic color with ve ry fast, razor sh arp auto focus routine.
The Tri-Synchronous Motion algorithm in the RoboSHOT camera s is capable of moving all three (pan, tilt and zoom)
axes simultaneously. The algorithm calculates the position and velocity of the smooth, direct-drive motor
movements between the presets so pan, tilt and zoom arrive at the preset subject simultaneously, which finally
allows for smooth and manageable on-air camera movements. Yep, there’s no more pan/tilt, then zoom like other
PTZ cameras available today.
The RoboSHOT 12 USB has an PoE+ GB Ethernet port and a built-in web
server, which allows the user to power the camera and control the camera’s
functions with an internal web page with any browser from anywhere in the
world, over the IP network, while watching the RSTP IP video stream. This
feature is perfect for remote management, network operating centers and
overall IT control. Telnet, IR Remote and RS-232 control for the camera are
available to satisfy almost any, if not all, system control requirements.
The RoboSHOT 12 USB camera was designed for the times and represents
a new era in specifying and integrating professional quality cameras into UC
Conferencing and Pro AV system configurations. The features, flexibility and
the value of the RoboSHOT 12 USB conferencing camera is unparalleled in
today’s PTZ camera market. All this and it’s made in the USA, at the Vaddio
HQ in Minnetonka, Minnesota.
Intended Use:
Before operating the device, please read the entire manual thoroughly. The system was designed, built and tested
for use indoors with the power supply provided. The use of a power supply other than the one provided or outdoor
operation hasn’t been tested and may damage the device and/or create an unsafe operating condition.
Save These Instructions:
The information contained in this manual will help you install and operate your product. If these instructions are
misplaced, Vaddio keeps copies of Specifications, Installation and User Guides and most pertinent product
drawings (DWG and PDF) for the Vaddio product line on the Vaddio website. These documents can be downloaded
from www.vaddio.com free of charge.
RoboSHOT 12 USB - Document Number 342-0981 Rev B Page 4 of 40
Image: RoboSHOT 12 USB, HD PTZ
on Supplied Thin Profile Wall Mount
Example: Built-in Camera Control Web Page
RoboSHOT 12 USB
Important Safeguards:
Read and understand all instructions before using. Do not operate any device if it has been drop ped o r damage d.
In this case, a Vaddio technician must examine the product before operating. To reduce the risk of electric shock,
do not immerse in water or other liquids and avoid extremely humid conditions.
Use only the power supply provided with the system. Use of any unauthorized or extended DC
power supplies will void any and all warranties.
U
NPACKING THE CAMERA SYSTEMS
Carefully remove the product and all of the included parts from the packaging. Identify the following parts:
RoboSHOT 12 USB System
Part Number: 999-9920-000
One (1) RoboSHOT 12 USB HD PTZ Camera
One (1) Vaddio IR Remote Commander
One (1) 12 VDC, 3.0 Amp Switching Power Supply
One (1) North American AC Cord Set
One (1) Thin Profile Wall Mount & Mounting Hardware
One (1) EZCamera™ Control Adapter
One (1) 6’ (1.83m) USB 3.0 Cable
One (1) Quick Start Guide
Note: Full Manuals are downloaded from vaddio.com
RoboSHOT 12 USB System
Part Number: 999-9920-001
One (1) RoboSHOT 12 USB HD PTZ Camera
One (1) Vaddio IR Remote Commander
One (1) 12 VDC, 3.0 Amp Switching Power Supply
One (1) Euro Power Cord
One (1) UK Power Cord
One (1) Thin Profile Wall Mount & Mounting Hardware
One (1) EZCamera™ Control Adapter
One (1) 6’ (1.83m) USB 3.0 Cable
One (1) Quick Start Guide
Note: Full Manuals are downloaded from vaddio.com
RoboSHOT 12 USB - Document Number 342-0981 Rev B Page 5 of 40
RoboSHOT 12 USB
Image: RoboSHOT 12 HD PTZ Camera
Camera Front View with Feature Call-outs
①
②
③
④
⑤
⑥
1) Camera and Zoom Lens: This RoboSHOT model features a 12X optical zoom lens (12X in Supe r-Wide mode
and 10X in normal mode) that is built around an Exmor 1/2.8-Type, high-speed, low noise image sen sor with a total
of 2.38 megapixels for exceptionally precise HD video image acquisition in a small to medium sized conference
room.
2) Camera Support Arm: The RoboSHOT cameras use a single co ntrol arm for pan and tilt movements. Bo th
ends of the cast control arm are anchored with silent and smooth BLDC (brushless DC) direct drive motors. These
motors provide ultra-accurate and fast camera positioning and are capable of the slowest of crawls, which are
suitable for on-air use.
3) IR Sensors: IR sensors are built into the front of the RoboSHOT to receive IR signals from the IR Remote
Commander supplied with the camera. The IR sensors sit behind the Makrolon IR Windo w on the front of the base.
4) Multi-Color LED:
The multi-colored LED indicates the use states of the camera:
Purple LED is for Boot-up and Standby modes.
Blue LED is for normal operation and is a power on, ready condition.
The blue LED will blink when the camera receives a valid IR command.
Solid red LED is to indicate a tally function illuminating when the camera is on-air.
Blinking red LED indicates a fault condition.
Yellow LED illuminates during a firmware update.
5) Logo: Really Cool Logo Badge (RCLB) is located on the IR Window.
6) Camera Base: Cast zinc alloy base for strength and stability, powder coated for toughness with fine texture.
RoboSHOT 12 USB - Document Number 342-0981 Rev B Page 6 of 40
RoboSHOT 12 USB
Image: RoboSHOT 12 USB Rear Panel Connections.
①
1) Power Connector: 12 VDC, 3.0 Amp power input on an EIAJ-04 connector with a positive center.
2) Network PoE+ RJ-45: The PoE+ Gb Ethernet port allows the camera to be powered from a PoE+ network
switch or power injector, controlled from embedded web server with a web brow ser or throug h a Telnet sessi on. It
also will IP Video in a RTSP format with H.264 compression up to 1080p/30. Note: for RoboSHOT 12 USB Release
1.0.0, 1080p is the only active IP (H.264) streaming resolution available. More resolutions will be added in the next
software releases.
3) USB 3.0 Port: This port will stream uncompressed UVC (USB Video Class) standard video up to 1080p. The
camera will detect the connection to a USB 2.0 video port and provide standard resolution video to the host PC
that USB 2.0 can handle (640x480, 360p/30, 240p/30, 320x240 and 180p). Many UC clients will not ask for more
than standard resolutions such as these.
4) HDMI VIDEO SELECT: A rotary switch allows the user to choose the HDMI video output resolution. See the
Switch Settings page for additional information.
5) Camera Setting DIP Switch: DIP switch settings for IR remote frequency, baud rate and image flip can be
configured on these switches. See the Switch Settings page for additional information.
6) HDMI Video Output: This is the HDMI video output (what else can you say?).
7) RS-232 Port (Color Coded Blue): The RS-232 port accepts modified VISCA protocol for camera control over
a Cat-5/5e/6 cable.
RoboSHOT 12 USB - Document Number 342-0981 Rev B Page 7 of 40
②
③
④
⑤
⑥
⑦
RoboSHOT 12 USB
(
g
(
)
p
p
r
B
ASIC APPLICATION DIAGRAMS
Diagram: Basic Wiring Configuration - UCC Application
RoboSHOT 12 USB, EasyUSB™ Mixer/Amp, EasyMic™, UC Conferencing Application, Monitors and Speakers make up this UCC Application.
Near-end and Far-end video is simulated.
Good
S
eakers
Mixer/Amp
EasyMics
w/AEC)
Easy USB
Near End
Self-view
RoboSHOT 12 USB
HD PTZ Camera in
Minneapolis, MN
HDMI
Video
Monitor
USB 3.0
Video
UVC
Ethernet, Control, IP
Streaming, Remote
Mana
ement and PoE+
Far End Monitor
IP Network
Network
Switch
Network
Room PC (i5 Processor with 4GB R am)
PC Video
Ethernet
IP Streaming and
Camera Control in
New York Network
O
erating Cente
S
ETTING UP THE ROBO
SHOT
The RoboSHOT 12 USB HDMI video resolution is set with The HDMI VIDEO SELECT rotary switch (previous
page) the USB 3.0 Resolution is negotiated with the host PC and application and the IP resolution is set with the
embedded web server. There is also a set of eight (8) DIP switches that determine certain camera functions. The
HDMI resolutions and switch functions are on a metalized polyester label, next to the warp plasma conduit on the
bottom of the camera
Drawing: DIP Switch and Resolution Label on the Bottom of the RoboSHOT 12 USB
⑦
All Down
with Power
Cycle for
Defaults
1 & 2 UP
IR 2ONIR 3
12
DIP SWITCH SETTINGS
②
IR 1
ON
IR
ON
OFF
3
3
21
③
IMAGE
FLIP
OF
ON
4
4
④
SUPER
WIDE
OFF
F
ON
5
56
⑤
BAUD
7
OFF
7
7
OFF
8
8
9600
bps
38,400
bps
68
⑥
HD VIDEO RESOLUTION SELECT
①
720p/59.94
0
1
2
3
4
5
6
7
1080i/59.94
1080p/59.94
720p/60
1080i/60
1080p/60
720p/50
1080i/50
8
9
A
B
C
D
E
F
1080p/50
720p/30
1080p/30
720p/25
1080p/25
Setting the RoboSHOT Switch Gear:
1) Set the desired and available HD output resolution for the camera with the Rotary Switch.
2) Set the IR control frequency of the camera if it is to respond to the IR remote control.
3) The IR reception from the IR Remote Commander can be turned off. The default is ON.
4) If inverting the camera, turn the IMAGE FLIP ON (SW4).
5) For the RoboSHOT 12X model only, set the Super-wide mode to ON for a 12X, 73º horizontal super-wide
angle of view. Normal mode will produce 67.2º horizontal field of view (HFOV).
6) Set the Baud Rate DIP switch (SW6) to 9600bps for most applications. The default is 9600 bps.
7) Setting all DIP switches DOWN with a power cycle loads the default camera settings. Return DIPs to
.
desired operating position after power cycle
Note: Switches 7 & 8 are reserved for future use.
RoboSHOT 12 USB - Document Number 342-0981 Rev B Page 8 of 40
RoboSHOT 12 USB
Dip Switch Settings Further Explained:
IR 1, 2 and 3 (SW 1 &2): A single IR remote has the capability of operating up to three
different PTZ cameras in a room. Use these selector DIP switches and the selector
buttons at the top of the IR remote to select the frequency.
IR ON/OFF (SW3): Turn off the IR reception when only using RS-232 control, Telnet control or controlling the
camera from the web server. The IR is defaulted to ON. Hint: Turning off the IR may be confusing to the users
that grab the remote and expect the camera to respond, instead it will seem busted, which is never good.
Image Flip (SW4): To invert the camera, turn the IMAGE FLIP ON (switch down).
Super-Wide Mode: Super-wide works only with the RoboSHOT 12 model and allows the camera to switch
from 67.3º wide end HFOV to a Super Wide 73º wide end HFOV.
Baud Rate (SW6): The options for baud rate are either 9600 or 38,400 bps. The 9600 bps works best with
Cat-5e over distance. Use 38,400 bps for short control lines only.
DIP Switches (SW7 & 8): Not used for operation, please leave these DIP switches up or in the OFF position.
Setting the RoboSHOT 12 USB Resolution with the Rotary Switch
For HDMI, set the desired HD resolution with the HDMI VIDEO SELECT rotary switch on the back of the camera.
For USB 3.0 streaming, the Host PC’s OS and conferencing/recording application will negotiate the streaming
resolution. Some applications will the highest possible resolution that the camera and PC can use while others
pick lower resolutions and use the video content as an auxiliary input where the data has priority. Just
remember that the USB resolutions are always negotiated
For the IP Stream (RTSP format with H.264 compression), the resolution is set over the Ethernet network via
the RoboSHOT’s web server on the Streaming menu page.
I
NSTALLATION BASICS:
The RoboSHOT cameras include a Thin Profile Wall Mount for…wall mounting the camera. There are options for
IN-Wall™ mounts and IN-Ceiling™ Half-Recessed mount as well.
Step 1: Determine Camera Mount Location
When locating the camera, consider viewing angles, lighting conditions, possible
line of site obstructions and check for in-wall or in-ceiling obstructions where the
camera is to be mounted. Always pick a mounting location to optimize the
performance of the camera. Please locate the camera to enable easy positioning
of the camera body with the ability to point down and away from the ceiling and a
pile of fluorescent lighting cells. Cameras generally don’t like to be swamped with
fluorescent light and nobody sits or stands on the ceiling anyway.
Step 2: After determining the optimum location of the camera system, pull and route the required cables from the
camera location back to the PC, network, monitor, switcher or other video destination. The connections can be
routed through the back of the mount, into the wall, or through the bottom of the mount and drop down behind a
monitor to hide the cables. The following connections are available:
a) HDMI Video, which is great for testing if the video is present and troubleshooting USB or IP streaming issues.
Like the example on the previous page, it can be used as a near end (self-view) monitor or for a variety of other
applications.
b) USB 3.0 Streaming Video (UC Conferencing)
c) IP Streaming Video (RTSP format with H.264 compression)
d) DC Power on a 12 VDC, 3 Amp EIAJ-04 Connector
Connect any or all of the video outputs for whatever application is used.
Step 3: The Thin Profile Wall Mount Bracket’s mounting holes are slotted and are 90° opposing to provide easy
leveling. If mounting to Drywall, hold the mount to the wall and using a level, level it. Mark the center of the slotted
holes. Install the provided wall anchors and attach the mount to the anchors. If the mount is to be mounted on a
2-gang wall box, use the screws supplied with the wall box cover plate to attach Thin Profile Wall Mount Bracket.
RoboSHOT 12 USB - Document Number 342-0981 Rev B Page 9 of 40
RoboSHOT 12 USB
Step 4: Place the camera on the mount and connect the desired cables for the application. Check the level again
to avoid any of those weird Batman camera angles. Use the provided ¼”-20 x .375 mounting screw to attach the
Camera to the mount. The cables are fed through the cable management slots (back or bottom) provided by all
Vaddio mounting options.
Step 5: After connecting the desired video cables, plug in the camera’s 12 VDC, 3.0 Amp po wer supply A C power
cord to an electrical outlet. The camera will boot up and the motors will start up and initialize. The process may
look a little spazzy, but it is normal for these direct drive BLDC motors. In a few seconds, the camera will settle
down and appear normal. When an image is available, the camera is ready to accept control information from the
IR remote control or RS-232, Telnet or internal web server.
C
ONTROLLING THE CAMERA
IR Remote Commander
The following functions are accessible with the Vaddio IR remote:
Camera Power On/Off (Toggle on/off same button)
Back Light Compensation (Toggle on/off same button)
Data Screen: Toggle on/off the OSD for the RoboSHOT’s IP/MAC Address
Camera Select (the remote can operate 3 cameras (with 3-IR Freq.)
Pan/Tilt and Home controls with Reverse and Std. Pan direction
Pan/Tilt Reset
Auto Focus (Toggle on/off same button)
Zoom In/Out controls Wide & Telephoto
Fast speed controls (W & T)
Vaddio
IR Remote
Commander
Slow speed controls (W & T)
Manual Focus On/Off control (Toggle on/off same button)
Near (-) adjustment
Far (+) adjustment
Six (6) pan/tilt/zoom positioning presets (1 through 6)
Preset Set (store)
Preset Reset (clear)
Red LED that indicates IR Transmission and battery level
The IR Remote operational characteristics are as follows:
Finding the Camera’s IP/MAC Address: Use the data screen button on the remote to turn on and off the IP and
MAC address. When turned on the Address will remain on the screen for 30 seconds.
Preset Activation: IR Remote is limited to executing Presets 1 through 6.
Tri-Sync Speed on Preset: If a global Tri-Sync speed is stored in the preset in the internal web pages by the
user/admin, then that speed is used. If no Tri-Sync speed is used, then a default medium speed will be used.
Preset Store: IR Remote is limited to positional (PTZ) type presets. To set a preset, position the camera, hold
down the Preset Button and touch the one of the preset numbered buttons 1 through 6.
RoboSHOT 12 USB - Document Number 342-0981 Rev B Page 10 of 40
RoboSHOT 12 USB
Telnet* Control Example
The following *Telnet commands are available through the Ethernet Port.
Camera Home
Camera Pan (left, right and speed - real-time operation)
Camera Tilt (up, down and speed - real-time operation)
Camera Zoom (zoom in/out/stop and speed - real-time operation)
Camera Store Preset (Gets or Sets 12 presets with global relative PTZ [Tri-Sync] speed control to destination)
Camera Image (Gets or sets current image control values, sets in 1 of 3 CCU presets)
(AWB or manual w/Red and Blue gain, BLC on/off, Auto Iris or manual with Iris value and Gain, Detail and
Chroma)
Camera Sleep (Gets or sets standby power mode - camera has to us less power in this mode)
Exit (ends Telnet session)
Help (displays CLISH syntax)
History (command history)
Network Ping (send ICMP ECHO_REQUEST to net work hosts)
Network Settings (Gets MAC address, IP address, Subnet Mask, Gateway and NTP server address)
Streaming (
System Factory Reset
System Reboot
Version (system version information)
Exit
*Please see the full and actual Telnet command list at the end of this manual.
Method used to get or set the current streaming settings)
RS-232 Control
The RoboSHOT has an API for control of the camera’s operating functions over RS-232. Vaddio RoboSHOT
Control Protocol is similar, but not identical to, the Sony® VISCA™ command set in order to be compatible with
several popular control devices. Not all VISCA commands are supported and there are many Vaddio specific
commands in the following Command and Inquiry Lists
Built-in Webserver Control
The RoboSHOT camera platform uses a Linux OS and has a built-in web server. The internal web page s will allow
control of the attached camera via an Ethernet network connection.
SO FAR
The RoboSHOT camera has an embedded webserver for system configuratio n and co ntrol. A network conne ction
is required for camera configuration, camera control and Telnet
Next, for your reading enjoyment, a Software/OS Compatibility section and a Screen Shot tour has be prepared for
the RoboSHOT 12 USB camera.
S
OFTWARE AND OS COMPATIBILITY
The RoboSHOT 12USB will work with the following web browsers, soft codecs,
computer operating systems and media players:
Compatibility - Web Browsers:
1) Internet Explorer (IE 8 to 11)
2) Safari (Rev 6 and 7)
3) Chrome (the latest and current release - auto updating)
4) Firefox (the latest and current release - auto updating)
UC Soft Client Compatibility: The RoboSHOT 12 USB is a standard USB Video Class (UVC) imaging device
with native support in Windows, Mac OS, and Linux operating systems. Interoperability testing was conducted on
some of the major UC clients to validate operations within a UC session. Below is a listing UC clients tested along
with any findings observed. Please do not interpret this list as the only UC clients that work with the RoboSHOT
12 USB. The RoboSHOT 12 USB should work with any software application designed to interface with standard
UVC device drivers.
RoboSHOT 12 USB - Document Number 342-0981 Rev B Page 11 of 40
RoboSHOT 12 USB
V
Table: Tested UC Soft Clients
Soft Client
Skype for Business (Lync) 15.0.4X No issue found
Skype Mac OS 10.8 & below- Video can occasionally freeze.
Google Hangouts No issues found
Cisco WebEx WBS 29 No issues found
Cisco Spark No issues found
Cisco Jabber No issues found
GoToMeeting 7.2.0 No issues found
Zoom Mac OS 10.8 & below - Default to 720 in video settings needs to be
Adobe Connect 9 No issues found
ersion Findings
uncheck or video can occasionally freeze.
Compatibility: Media Players:
The UVC and IP with H.264 video are compatible with the industry leading PC media players.
Quick-Time
VLC Media Player
Real Player
Compatibility: Operating Systems
Apple OS X (10.7 and above)
Windows 7 & 8, Windows XP w/Service Pack 3 with known issues and errata
Linux
USB 3.0 UVC Drivers
The USB 3.0 UVC (USB Video Class) video driver resolution table is an internal list of resolutions available for the Host PC and
the camera to negotiate and use for any approved/tested USB applicatio n. Typically, the highest resolution possible bet ween
both the PC and RoboSHOT 12 USB is used. However, not all OS and application combinations are altogether typical.
Table: Supported USB 3.0 UVC Resolutions Uncompressed
Format Resolution Frame Rate Aspect Ratio Notes
YUY2
1080p 60 16:9 1080p/60 is not implemented in Release 1.0.0
1080p 30/15 16:9 *30 FPS Microsoft Lync Video Capture Rev. G Compliant
720p (1280 x 720) 60/30/15 16:9 *30 FPS Microsoft Lync Video Capture Rev. G Compliant
960 x 540 (qHD) 30/15 16:9 *30 FPS Microsoft Lync Video Capture Rev. G Compliant
848 x 480 30./5 ~16:9 *30 FPS Microsoft Lync Video Capture Rev. G Compliant
704 x 576 30/15 4CIF (PAL)
640 x 480 30/15 4:3
640 x 360 (360p) 60/15/30 16:9 *30 FPS Microsoft Lync Video Capture Rev. G Compliant
424 x 240 30/15 ~16:9 *15 FPS - Microsoft Lync Video Capture Rev. G Compliant
352 x 288 30/15 CIF (PAL)
352 x 240 3015 SIF
320 x 240 3015 4:3
180p (320x180) 30/15 16:9 *15 FPS - Microsoft Lync Video Capture Rev. G Compliant
Table: Supported USB 2.0 UVC Resolutions Uncompressed
Below is a table of Video Resolutions supported when connecting a RoboSHOT 12 USB to a USB 2.0 port:
Format Resolution Frame Rate Aspect Ratio Notes
YUY2
960 x 540 (qHD) 30/15 16:9 *30 FPS Microsoft Lync Video Capture Rev. G Compliant
848 x 480 30./5 ~16:9 *30 FPS Microsoft Lync Video Capture Rev. G Compliant
704 x 576 30/15 4CIF (PAL)
640 x 480 30/15 4:3
640 x 360 (360p) 60/15/30 16:9 *30 FPS Microsoft Lync Video Capture Rev. G Compliant
424 x 240 30/15 ~16:9 *15 FPS - Microsoft Lync Video Capture Rev. G Compliant
352 x 288 30/15 CIF (PAL)
352 x 240 3015 SIF
320 x 240 3015 4:3
180p (320x180) 30/15 16:9 *15 FPS - Microsoft Lync Video Capture Rev. G Compliant
Table: Supported IP Streaming Resolutions in Firmware Release 1.0.1 RoboSHOT 12 USB
Format Compression Resolutions Frame Rates Aspect Ratio
RTSP H.264 Video
1080p 30/25/15 16:9
720p 60/30/25/15 16:9
704 x 576 60/30/25/15 4CIF (~5:4)
720 x 480p 60/30/25/15 3:2
640 x 480p 60/30/25/15 4:3
360p (640x360) 60/30/25/15 16:9
352 x 288p 60/30/25/15 CIF (~5:4)
RoboSHOT 12 USB - Document Number 342-0981 Rev B Page 12 of 40
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