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Integrator's Complete Guide to
PCC Premier
Precision Camera Controller
Document 342-1135 Rev C
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Contents
About this Guide 1
Product Overview 2
Features 2
Product Compatibility 3
Vaddio Cameras 3
Non-Vaddio Cameras 3
Installation 4
Don’t Void Your Warranty! 4
Unpacking the Camera Controller 4
Connector Panel 5
Cabling Notes 5
RS-232 Serial Communication Settings and Port Pin-out 5
Connecting the Controller 6
Camera Controller Basics 7
Powering Up the Cameras and Controller 7
Control Console Features 7
Touch-Panel Display 7
Focus Knob 7
Menu Knob 7
Camera Select Buttons 7
Joystick 8
Pan, Tilt, and Zoom Speed Controls 8
Ensuring Compatibility 8
Indicator Lights Cheat Sheet 9
Camera Controller Indicators 9
Power Injector Indicator 10
Camera Indicators 10
Touch-Panel Display Tour 10
Web Interface 13
Compatible Web Browsers 13
Opening the web interface 14
A Quick Tour of the Web Interface 15
Address Book 15
PCC Settings 16
Room Labels 17
Networking 17
Security 18
Diagnostics 18
System 19
Help 19
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Working with the Camera Controller 20
Touch-Panel Display Cheat Sheet 20
Web Interface Cheat Sheet 20
Setting up the Address Book 21
Selecting Camera Groups to Control 23
Selecting Camera Groups from the Touch-Panel Display 23
Selecting Camera Groups from the Web Interface 24
Working with Lighting and Color Settings 24
Selecting Lighting and Color Settings 24
Adjusting Lighting and Color (CCU) Settings 25
Saving Lighting and Color Adjustments 27
Working with Camera Presets 28
Setting Camera Controller Behavior 29
Standby Settings 29
Mute Settings 30
Video Output Port and Picture Mode 30
Joystick Settings 30
Powering Down and Returning from Standby 30
Rebooting the Camera Controller 32
Device Administration 33
Renaming Cameras and Camera Groups 33
Adding Room Information 35
Configuring the Camera Controller for Your Network 36
Setting Date and Time 37
Changing the Admin Password 38
Managing Web Interface Sessions 38
Backing Up or Copying a Configuration: Exporting Data 39
Restoring Factory Defaults 39
Importing Configuration Data 40
Updating the Firmware 40
Downloading the Diagnostic Log 41
Telnet Command API 42
camera focus 43
camera home 43
camera pan 44
camera tilt 44
camera zoom 45
video mute pattern 45
network ping 46
network settings get 46
streaming info dump 47
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system standby 48
system reboot 48
system factory-reset 49
sleep 49
help 49
history 50
version 50
exit 50
Specifications 51
Troubleshooting and Care 52
Operation, Storage, and Care 53
Compliance Statements and Declarations of Conformity 54
FCC Part 15 Compliance 54
ICES-003 Compliance 54
European Compliance 55
Warranty Information 56
Index 57
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About this Guide
This guide provides information about the PCC PremierTMprecision camera controller:
n PCC Premier, North America – part number 999-5750-000
n PCC Premier, international – part number 999-5750-001
This guide covers
n Unpacking and installing the camera controller
n The camera controller's physical features and user interfaces
n Basic tasks
n Administration tasks
n Telnet commands
n Specifications
n Troubleshooting and maintenance
n Warranty and compliance/conformity information
For your convenience, some of this information is also available in the Installation Guide for PCC
Premier Precision Camera Controller, which is limited to unpacking, physical features, installation, and
initial power-up.
Download manuals, dimensional drawings, and other information from www.vaddio.com/support.
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Integrator's Complete Guide to PCC Premier Precision Camera Controller
Product Overview
The Vaddio PCC Premier precision camera controller
brings PTZ camera control to the network while
maintaining the demanding precision control needed for
production environments. The PCC Premier eliminates
the need to be in the room with the cameras, making it
ideal for live production events, remote studios, and
campus network operations centers (NOCs).
Precision control for up to 16 PTZ cameras at once,
including up to 8 connected locally via RS-232. Instantly
access all PTZ camera related functions ranging from
image settings to presets to dynamic positioning from a single device. Use the integrated H.264 decoder to
view the live IP stream from the currently selected IP camera from the courtesy HDMI output.
Features
Full control of up to 16 PTZ cameras (2 groups of 8 each) at a time:
n Up to 8 PTZ cameras via wired RS-232 connection
n Virtually connect up to 16 RoboSHOT or ClearSHOT cameras at a time, anywhere on the IP network
n Vaddio’s CCU scene macros and full preset store/recall functions
n Internal H.264 decoder and courtesy HDMI output to monitor the IP stream of the selected remote
camera
Precision controls for the most demanding camera operation environments:
n Three-axis Hall effect joystick
n Pan, tilt, and zoom speed control knobs
n Illuminated pushbuttons for camera selection
n Large knobs for fine focus control and menu navigation, with push-to-select function
Intuitive camera access and addressing through powerful console and web interfaces:
n Full camera image controls via easy-to-read 7 in. touch-panel interface
n Web interface for complete administrative control from anywhere, using your browser
n Store up to 11 camera groups in the Address Book - 10 IP and/or RS-232 control, plus one predefined
RS-232-only group
n Individual control of all cameras in any two camera groups for immediate control of up to 16 cameras at
a time
Versatile power solution using PoE+ (Power over Ethernet)
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Product Compatibility
The PCC Premier is compatible with the following products.
Vaddio Cameras
Product RS-232 IP
RoboSHOT 12/30
(may use Quick-Connect)
RoboSHOT 12 USB Yes Yes*
RoboSHOT 12/30 HDMI Yes Yes*
RoboSHOT 12/30 HD-SDI Yes Yes*
ClearSHOT 10 USB Yes Yes
ClearVIEW HD 20SE Yes No
PowerVIEW HD 22/30 Yes No
ZoomSHOT 20 Yes No
WideSHOT Yes No
* The PCC Premier can control RoboSHOT cameras via the IP network only if the cameras use version
2.0.0 or newer firmware. Control via IP uses the camera's IP address, not the address of its Quick-Connect
or OneLINK device.
Yes Yes*
Non-Vaddio Cameras
Product RS-232 IP
Sony BRC Z 330 Yes No
Sony BRC Z 700 Yes No
Sony BRC H 700 Yes No
Sony BRC H 900 Yes No
Sony EVI-H100S Yes No
Sony SRG 120 Yes No
Sony SRG 300 Yes No
Panasonic AW-HE 40 Yes No
Panasonic AW-HE 130 Yes No
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Installation
This section covers how to install and connect the controller. It also provides safety information and other
guidance related to installing the controller.
Don’t Void Your Warranty!
Caution
This product is for indoor use. Do not install it outdoors or in a humid environment without the appropriate
protective enclosure. Do not allow it to come into contact with any liquid.
Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these
things happen, return it to Vaddio for safety and functional testing.
Learn more at www.vaddio.com/products.
Unpacking the Camera Controller
Make sure you received all the items you expected. Here are the packing lists for the PCC Premier camera
controller.
North America:PCC Premier, part number 999-5750-000
n PCC Premier, part number 998-5750-000
n Mid-span power injector with US cord set, part number 451-
0800-055
n Cat-5e patch cable, 10 ft (3 m), part number 802-3012
n Quick Start Guide, part number 342-1134
International: PCC Premier, part number 999-5750-001
n PCC Premier, part number 998-5750-000
n Mid-span power injector with UK and European cord sets,
part number 451-0800-155
n Cat-5e patch cable, 10 ft (3 m), part number 802-3012
n Quick Start Guide, part number 342-1134
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Connector Panel
From left to right:
Ethernet/PoE+ connector – PoE+ Gigabit Ethernet port provides access to the controller's web interface
and to cameras on the network, and powers the controller.
HDMI connector – Monitor the camera you are currently controlling. Video can only be displayed for
cameras with IP streaming capability.
RS-232 ports – Connect up to 8 cameras locally.
Cabling Notes
RS-232 cables may be up to 500 ft (152.4 m).
For RS-232 cabling, use Cat-5e or better cable and standard RJ-45 connectors (568B termination).
We recommend using high-quality connectors and a high-quality crimping tool.
Note
Do not use pass-through RJ-45 connectors. These can cause intermittent
connections and degraded signal quality, resulting in problems that may be hard to
diagnose. Use standard RJ-45 connectors and test all cables for proper pin-outs and
continuity before you connect them to Vaddio products.
RS-232 Serial Communication Settings and Port Pin-out
The RS-232 serial ports (color-coded blue) on the PCC Premier back panel allow you to connect up to 8
cameras directly.
RS-232 communication parameters are as follows:
Parameter Value
Communication Speed 9600 bps (default)
Start bits 1
Stop bits 1
Data bits 8
Parity None
Flow control None
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Connector pin-out:
n Pin 1: Not used
n Pin 2: Not used
n Pin 3: Not used
n Pin 4: Not used
n Pin 5: Not used
n Pin 6: GND
n Pin 7: TXD (to RXD of camera)
n Pin 8: RXD (from TXD of camera)
Caution:
Check Cat-5 cables for continuity before using them. Using the wrong pin-out may damage the camera
system and void the warranty. Pro tip: Label your cables.
Connecting the Controller
Set up all cameras and make all physical connections first. You will be able to add network-controlled
cameras after the cameras and controller are fully operational.
In this example, cameras are directly connected to the RS-232 ports, and the controller is set up to manage
several address book groups of cameras remotely via the IP network. A display connected to the courtesy
HDMI port allows the operator to monitor the camera currently selected, if it is an IP streaming camera. The
mid-span power injector provides power and network connectivity.
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Camera Controller Basics
This section covers powering the camera controller and making sure it is able to communicate with its
cameras. It also includes a quick tour of the console and information on accessing the controller's web
interface.
Powering Up the Cameras and Controller
Power up all cameras to be used with the controller.
When you connect the PCC Premier to the network for the first time, it will only identify supported cameras
that are directly connected via RS-232. After the Address Book has been set up, the controller tries to
establish contact with all IP-connected cameras in its address book when it powers up.
Control Console Features
The console provides basic address
book and other functions in addition to
camera control.
Touch-Panel Display
The touch-panel provides:
n Access to the address book, to set
up and select camera groups
n Access to camera presets and
CCU scenes
n CCU and CCU scene setup
n Network information for the controller
n One-touch standby (controller and selected cameras)
Focus Knob
Press the focus knob to switch between modes – auto-focus (illuminated blue) or manual (illuminated red).
In manual focus mode, turn the knob to adjust the focus.
Menu Knob
This knob provides precision in setting slider controls. Dial to the desired setting, then press the menu knob
to save it.
You can also use the Menu knob to navigate the touch-panel screens and some of the controls.
Camera Select Buttons
The camera select buttons allow you to select the camera to work with, from the two active camera groups
(Control A and Control B). During normal operation, the buttons are illuminated if they are mapped to
cameras in the active groups. If a button is not lit, it means one of these things:
n No camera is connected to the RS-232 port assigned to this button.
n No IP-connected camera has been assigned to this button.
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Joystick
The joystick provides intuitive control for moving the selected camera to the desired position - left/right to
pan, forward/back to tilt. Twist the joystick clockwise or counterclockwise to zoom the camera. Press the
center button to return the camera to its home position. The camera controller's web interface allows you to
set normal or inverted directional operation, according to the operator's preference.
Pan, Tilt, and Zoom Speed Controls
The three speed control knobs above the joystick allow you to adjust the selected camera's speeds for pan,
tilt, and zoom. When you adjust any of these knobs, the touch-panel displays a slider to show the speed
range.
Ensuring Compatibility
The camera controller may be unable to communicate with its Vaddio cameras if their firmware is out of
date. When you set up the camera controller, be sure its Vaddio cameras have been updated to version
2.0.0 firmware or later. This keeps them playing nicely together.
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Indicator Lights Cheat Sheet
Whenever the components of your system don't do what you expect, check the indicator lights first.
Camera Controller Indicators
Location State Meaning
Touch-panel virtual
indicator: Camera
streaming status
(indicator in upper
right corner)
Control A and
Control B camera
buttons
black The selected camera is not available. It may be disconnected,
rebooting, or updating firmware.
blue The selected camera is connected but not streaming to the
camera controller. This may mean:
n The camera does not have IP streaming capability
n The camera's IP stream is not enabled
n The camera is connected via RS-232
yellow (momentary) The HDMI output stream has paused. This happens when you
select a different camera. When the change in selection is
complete, the indicator changes to show the newly selected
camera's state.
green The selected camera's stream is available on the HDMI
output.
Not illuminated RS-232 connected camera is not available (power is
disconnected or the camera's firmware is updating)
No camera is mapped to the button (for example, the address
book group may have fewer than 8 cameras assigned)
Blinking blue A camera is not available at this IP address.
This can occur if:
n The camera is present but not available (for example, a
firmware update may be in progress or its power may be
disconnected)
n The camera is present but its standby state is out of sync
with the controller (for example, someone placed the
camera in standby using its own web UI or remote)
n The device at this IP address is not a compatible camera
n There is no device at this IP address.
Blue Camera is available
Red Camera is selected
Focus knob Not illuminated The current camera selection is inactive or absent
Red The selected camera is in manual focus mode
Blue The selected camera is in auto focus mode.
Menu knob Blue Normal operation - able to navigate the touch-panel
Network and PoE+
port
Blinking Normal operation - receiving power and connected to the
network
Not illuminated n The power injector is not connected to the network (Data In
connection)
n The camera controller is not receiving power.
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Power Injector Indicator
State Meaning
Illuminated orange Power connection is good. No connection from the Data and Power Out connector
to the camera controller.
Illuminated green The power connection is good, and the connection from the Data and Power Out
connector to the camera controller is good.
Note
The indicator light does not provide information about the connection from the Data In connector to the
network.
Camera Indicators
Indicator light codes vary among models of cameras. Consult the camera documentation.
Touch-Panel Display Tour
The area at the top of each screen shows information about the currently selected camera.
Home screen – Choose the screen you need to see, or put the camera controller in standby mode.
When you tap the Power button, the camera controller presents a confirmation message. When you tap OK
to go ahead with the standby operation, the cameras in the currently selected groups may also go to
standby mode. This is configurable in the camera controller's web interface. See Setting Camera Controller
Behavior.
Cameras in groups that are not currently selected remain in their current state.
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Presets screen – Work with the selected camera's presets. The camera controller does not store presets
internally. It accesses the presets stored in the currently selected camera, and can write presets to the
camera.
Note
For some older Vaddio cameras, presets may be unavailable to the camera controller if they were set using
the IR remote.
Presets may include lighting and color adjustments. See Working with Lighting and Color Settings for
information on making these adjustments.
CCU screen – Adjust lighting and color (CCU) settings and store adjustments as CCU scenes. See
Working with Lighting and Color Settings for more information.
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Scenes screen – Choose lighting and color adjustments (CCU scenes) defined for the selected camera.
Address Book screen – Choose the camera groups to control with the Control A and Control B camera
select buttons. See Selecting Camera Groups to Control for more information.
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Settings screen – View firmware and network information for the camera controller, and set the brightness
for the touch-panel display.
Web Interface
The camera controller provides a web interface to allow configuration via the IP network connection, using
a browser. The web interface allows you to:
n Manage network settings
n Set up the camera controller's address book
n Specify how the joystick behaves
n Add identifying information to the camera controller's web interface
n Set the password and idle session behavior for the camera controller
n Back up, reboot, reset, or update the camera controller
n View information about the camera controller
If a DHCP server is available, the controller will get its IP address, gateway and routing information
automatically.
Compatible Web Browsers
Supported web browsers:
n Chrome®
n Firefox®
n Microsoft® Internet Explorer®
n Safari®
n Microsoft® Edge
Other browsers may also work.
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Opening the web interface
1. Locate the camera controller's IP address on the touch-panel display. This information is on the
Settings screen.
If you know the camera controller's hostname, you can use that instead.
2. Enter the camera controller's IP address or hostname in your browser's address bar.
If you use the hostname, you may need to enter http:// as a prefix to keep the browser from treating
it as a search query.
3. Log in for access to the administrative controls. The username is admin and the default password is
password.
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A Quick Tour of the Web Interface
This covers what you can do on each page.
Address Book
Things you can do on this page:
n Add or delete IP-connected cameras – see Setting Up the Address Book
n Rename cameras
n Create, edit, rename, or delete camera groups – see Setting Up the Address Book
n Select the camera groups to map to the Control A and Control B buttons –
see Selecting Camera Groups to Control
n Rename camera presets and CCU scene labels
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PCC Settings
Things you can do on this page:
n Put the camera controller in standby mode
n Specify whether the cameras currently mapped to the camera select buttons also go to standby
n Specify the pattern on the HDMI output when a streaming camera is not selected
n Set the HDMI output resolution and color space
n Adjust the contrast and brightness on the display connected to the HDMI output
n Specify how the joystick behaves
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Room Labels
On this page, you can set the camera controller's web interface to display:
n The name of your organization
n The name and phone number of the room where the camera controller is installed
n The phone number for your in-house A/V or IT support
Networking
Things you can do on this page:
n Set the camera controller to use an NTP server for time and date, and specify the time zone to use
n Assign the camera controller’s hostname
n Specify DHCP or static IP addressing
n Set up IP address, subnet mask, and gateway address if static addressing is selected
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Security
Things you can do on this page:
n Set idle web interface sessions to time out – if the check box is checked, users are logged out of the
web interface after 30 minutes of inactivity.
n Change the admin password for the web interface.
Diagnostics
Things you can do on this page:
n View and download the diagnostic log
n Clear the display area
n Restore the log information that you cleared
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System
Things you can do on this page:
n Reboot the camera controller
n Back up (export) or restore (import) configuration data
n Set the camera controller back to its original factory settings
n Update the firmware
All these operations except exporting data will require you to log in again afterward.
Help
If you can't resolve an issue on your own (see the Troubleshooting table in this manual), we are here to
help. You’ll find information for contacting Vaddio Technical Support on the Help page.
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Working with the Camera Controller
You have the PCC Premier camera controller installed and powered up. You've read Controller Basics, so
you know where the controls are and what they do. Now you're ready to start using it.
Touch-Panel Display Cheat Sheet
Where to find the camera and system controls you need right now.
What do you need? Go to this screen
System IP address and other network information Settings
Manage Control Bus A and Control Bus B Address Book
Store or recall presets for the selected camera Presets
Selecta defined set of lighting and color adjustments (recalla
CCU scene) for the selected camera
Adjust color and lighting settings for the selected camera CCU
Store your color and lighting adjustments as a CCU scene for
the selected camera
Adjust the touch-panel's brightness Settings: LCD Brightness
Put the system into standby mode (may also put the cameras
mapped to Control A and Control B buttons into standby mode;
this is configurable)
Scenes
CCU: Store as scene
Power
Web Interface Cheat Sheet
Where to find the controls you need right now.
What do you need? Go to this page
Camera controller hostname and network settings Networking
Cameras and camera groups Address Book
Camera controller behavior PCC Settings
Settings for HDMI output PCCSettings
Password for admin account Security
Information about the camera controller's location Room Labels
Backup and restore operations System
Firmware update and current version System
Time and date settings Networking
Reboot or factory reset System
Helpdesk phone number for end users Room Labels
Contact information for Vaddio helpdesk Help
Diagnostic log Diagnostics
Session timeout Security
Standby PCC Settings
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Setting up the Address Book
Web interface, Address Book page
Cameras are available if they are in the camera controller's address book.
Log in to the camera controller's web interface to set up the address book.
The PCC Premier organizes cameras into groups, and allows you to work with two groups at a time. The
predefined RS-232 group contains all cameras connected directly via RS-232. You can add other groups,
which you may define as RS-232 only or IP and RS-232. Cameras may belong to more than one group
each, so you can organize the cameras in the way that works best for you.
Note
The PCC Premier camera controller may be unable to communicate with its cameras if their firmware is out
of date. When you set up the camera controller, be sure its Vaddio cameras have been updated to version
2.0.0 firmware or later.
When you power the camera controller, it auto-detects the cameras connected via RS-232 if they are able
to communicate. You do not need to do any setup for RS-232 connected cameras. If Vaddio cameras are
not detected, update their firmware to the latest version available under Software Updates on Vaddio's
support page.
The general process for setting up the address book is:
Define at least one group.
1. Under Groups, click New Group.
2. In the Add New Group box, give the group a name and save it. The new group appears in the list of
groups.
3. Under Groups, click the name of the group you just created. Its name appears in the Edit Group pane.
4. In the upper right part of the page, set the Control Mode to IP & RS-232.
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Collect the hostnames or IP addresses of the cameras to be added to the Address Book.
You may wish to add IP-connected cameras using their hostnames rather than their IP addresses. This
way, the camera controller automatically locates and connects to the camera even if the camera's IP
address changes - for example, if you move it to a different room.
If you don't have a list of hostnames or camera IP control addresses – the addresses for the cameras'
internally served web interface pages – you can get any Vaddio camera's IP control address using its
remote. Press the Data Screen button to display this.
Add the cameras.
1. Under Devices, click New Device.
2. In the Add New Device box, enter the camera's IP control address, give it a device label, and save it.
3. Repeat this until you have added all the cameras you want to assign.
Assign the cameras to groups.
1. Under Groups, click the name of the group you want to populate. Its name appears in the Edit Group
pane.
2. Under Devices, locate the name of a camera you want to add to this group. (You can add any camera to
more than one group.)
3. Do one of these things:
o
Drag a camera name to the desired button in the Edit Group pane, repeating as needed, OR
o
Check the box to the left of each camera that you want to add to the group, then click Add Selected
to add all of them to the group.
4. Save your changes.
You can now select the defined groups and control the cameras in them from the console.
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Selecting Camera Groups to Control
After you have set up the address book, you can select the groups to work with. You can do this either from
the web interface or from the console's touch-panel display.
By default, the buttons on the Control A bus are mapped to the RS-232 cameras. You can change this.
Selecting Camera Groups from the Touch-Panel Display
1. On the touch-panel display, open the Address Book screen to select camera groups.
2. Choose the camera control bus to define – Control A (the top row of buttons) or Control B (the lower
row) – and tap its control to make it active.
3. Tap the group name to open the list of available groups, and tap the name of the group you want. The
controls become inactive for a few seconds while the camera controller maps control bus buttons to the
cameras in the selected group.
4. If you need to verify that you have chosen the group you want, tap the Info button. This opens a list of
cameras in the group. Tap the Back button to return to the Address Book screen; or tap the Home
button to go to the Home screen.
5. The camera select buttons on this control bus are now mapped to the cameras in the group you
selected.
6. Repeat this for the other control bus, if necessary.
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Selecting Camera Groups from the Web Interface
1. On the Address Book page of the web interface, click the down-arrow in the group name box for the
desired control bus - Control A or Control B. This displays a list of available camera groups.
2. Select the group you want.
3. Check the Enabled checkbox for this control bus. The buttons show the names of the cameras in this
group.
Now you're ready to work with the cameras.
Working with Lighting and Color Settings
The camera controller gives you access to the selected camera's defined lighting and color settings
(scenes) and its lighting and color (CCU) adjustments. You don't need to access each camera's web
interface separately to adjust for consistent video across entire camera groups.
Selecting Lighting and Color Settings
Touch-panel, Scenes screen
If the lighting or color balance doesn't look right in the video from the selected camera, go to the Scenes
screen and choose the appropriate lighting setting. These are good starting points if you are not
experienced with lighting and camera painting/shading.
If none of the available scenes produce the desired results, you can create custom settings.
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Adjusting Lighting and Color (CCU) Settings
Touch-panel, CCU screen
If none of the lighting selections on the Scenes screen produce the desired results, adjust the image using
the controls on the CCU screen.
You may need to experiment to find the best combination of image adjustments.
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If you are not experienced in this area, here are some tips.
What do you need to correct? Change this: How:
The image is too dark Iris Increase
Iris Gain Increase
The image looks washed out or faded Iris Decrease
Iris Gain Decrease
Chroma Increase
Gamma Decrease
The subject is silhouetted against a bright
Backlight Compensation On
background
Colors look less vivid than they should Chroma Increase
Colors look too vivid Chroma Decrease
Highlights and shadows look right, but mid-
Gamma Increase
tones are too dark.
The mid-tones are too light. Gamma Decrease
The image looks grainy Detail Decrease
Iris Gain Decrease
"Soft focus" effect; the image looks
Detail Increase
unrealistically smooth
Colors look wrong; white objects do not appear
white
Auto On
One Push (tap)
Red Gain (less red/less
Dial down/up
green)
Blue gain (less blue/less
Dial down/up
yellow)
Too much red Not enough red Too much blue Not enough blue Balanced
If you are adjusting for lighting conditions that are likely to recur, you can save your adjustments as a
custom scene.
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Saving Lighting and Color Adjustments
Touch-panel, CCU screen
When the lighting and color look good, tap Store as Scene to save the adjustments. The screen prompts
you to store the scene as Custom A, Custom B, or Custom C.
After you store the scene, it is available on the Scenes screen.
If it is a Vaddio camera, you can rename custom scenes in the camera's web interface.
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Working with Camera Presets
Touch-panel, Presets screen
The camera controller does not store presets internally. It accesses the presets stored in the currently
selected camera, and can write presets to the camera.
To store a new preset to the selected camera:
1. Set up the shot, including all adjustments.
2. On the Preset screen, tap Store.
3. Tap the preset button to assign. If you choose a preset that is already assigned, you will overwrite the
existing preset when you save the new one.
4. Optional:Tap the Color button or TriSync button (or both) if you want to save them as part of the preset.
5. Tap Save.
When you tap Back to return to the main Recall Preset screen, the new preset is available.
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Setting Camera Controller Behavior
Web interface, PCC Settings page
On this page, you can set:
n What happens when the camera controller goes into standby mode
n What happens when no video stream is available on the HDMI output
n HDMI video settings
n Joystick direction
Standby Settings
To place the cameras in standby mode along with the camera controller, check the box marked "Standby
Connected Cameras when PCC Enters Standby."
Note
This setting only applies to the cameras in the groups currently selected as Control A and Control B. Other
cameras in the address book are not affected.
Leave this check box unchecked if all cameras should remain powered up when the camera controller goes
to standby mode.
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Mute Settings
This specifies how the HDMI output behaves when a non-streaming camera is selected, or when no
camera is selected. If you select a streaming camera that is muted, the HDMI output is that camera's mute
pattern. For example, the stream from a Vaddio camera in the RoboSHOT series is a blue screen.
Select color bars or black.
Video Output Port and Picture Mode
If necessary, change the resolution and color space to suit the capabilities of the display connected to the
HDMI output port.
Note
The H.264 decoder provides a 1080P30 signal. The UI output setting is to configure for your monitor's
abilities.
You can also adjust the display's brightness and contrast as needed.
Joystick Settings
Select Normal or Inverted for joystick pan and tilt axes.
Powering Down and Returning from Standby
You can do this from the touch-panel display or from the web interface.
Note
Depending on the standby settings configured in the web interface, the cameras currently mapped to the
Control Aand Control B buttons may also go to standby mode with the camera controller. Cameras in other
groups remain in their normal operating states. See Setting Camera Controller Behavior for more
information.
From the touch-panel display:
Tap Power to enter standby mode. You'll get a confirmation prompt.
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When the camera controller is in standby, you can tap the touch-panel to return to normal operation.
From the web interface:
On the PCC Settings page, click Standby. The button and its label show the controller's current state, and
what will happen when you click the button.
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Rebooting the Camera Controller
Web interface, System page
This can help if the camera controller stops responding as you expect.
In the System Utilities section, click Reboot. Then confirm that you want to reboot. You will need to log in
again after the reboot finishes.
If rebooting the camera controller doesn't fix the problem, you may need to reset to factory defaults. But
before you take that step, back up the configuration.
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Device Administration
The web interface provides access to all administrative tasks.
Renaming Cameras and Camera Groups
Web interface, Address Book page
To rename a group:
1. Click the group name from the Groups list. The Edit Group pane displays the group name and details.
2. In the Group Name box, change the name.
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To rename a camera:
1. Locate the camera in the Devices list.
2. Click the pencil icon associated with that camera.
The Device Settings box opens, allowing you to edit the camera information.
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Adding Room Information
Web interface, Room Labels page
Enter information about the location of the equipment and the local IT or A/V help line. This information will
be displayed on all pages of the web interface.
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Configuring the Camera Controller for Your Network
Web interface, Networking page
The camera controller uses DHCP addressing by default. If no DHCP server is available, the default IP
address is 169.254.1.1.
Note
If you don't completely understand all the implications of the steps below, please contact your IT staff or
Vaddio Technical Support for assistance.
1. Edit the device hostname if necessary. The hostname serves as the device URL, so you can use it
instead of the device's IP address when you open a web interface session. The hostname is also used
as the filename for exported configuration data, so it can help you identify the source of an exported
data file.
2. If the camera controller needs to use static IP addressing, select Static.
3. For static IP addressing, enter the appropriate IP address, subnet mask, and gateway address.
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Setting Date and Time
Web interface, Networking page
1. To set the camera controller to get date and time from a time server:
2. Check the box to enable Automatic NTP Updating.
3. Select your time zone from the list.
4. Leave the default NTP server information, or change it to the server you want to use.
After you save changes, it may take a few seconds for the system time display to update. Click the
Refresh button if you're impatient.
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Changing the Admin Password
Web interface, Security page
The default password for the admin account is password.
1. To change this, click Edit Password.
2. In the Edit Password dialog, enter the new password in the two password boxes. A prompt appears
while you type If you don't type it exactly the same way both times.
Managing Web Interface Sessions
Web interface, Security page
For security, users are logged out of the web interface after 30 minutes of inactivity.
To keep inactive sessions from expiring, clear the checkbox labeled Automatically Expire Idle Sessions.
Once you are logged in, your session remains open until you log out or restart your computer.
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Backing Up or Copying a Configuration: Exporting Data
Web interface, System page
If your organization uses several PCC Premier camera controllers, you may choose to configure one of
them, verify that the configuration is good, and then copy it to the camera controllers.
Note
Currently, the camera controller cannot import a .dat file that was exported from a different version of
software than the controller is on. Example: You cannot currently import a 1.0.0 configuration to a 1.1.0
controller, or vice versa.
1. To save a copy of the camera controller's current configuration, click Export Data. The file downloads to
your default file download location. The filename is the camera controller's hostname followed by the
.dat file extension. If you only need to back up the configuration, you're done.
2. If you need to copy the configuration to other PCC Premier camera controllers, see Importing a
Configuration.
Restoring Factory Defaults
Web interface, System page
Restoring factory settings will overwrite anything you have added or customized, such as IP cameras and
address book groups. (If you export a known good configuration from this camera controller or another PCC
Premier, you can import it again after restoring factory settings.)
To restore the original factory settings:
1. Click Restore Factory Settings. A confirmation message informs you that the action cannot be undone.
This is your cue to make sure you have successfully exported the configuration.
2. When you click Continue, the camera controller reboots and the web interface presents a message that
the device has been rebooted.
This operation logs you out and resets the admin password to its factory default value of password.
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Importing Configuration Data
Web interface, System page
If you have already exported a known good configuration, you can import it back to the camera controller, or
copy it to other PCC Premier camera controllers.
Note
Currently, the camera controller cannot import a .dat file that was exported from a different version of
software than the controller is on. Example: You cannot currently import a 1.0.0 configuration to a 1.1.0
controller, or vice versa.
To restore an exported configuration:
1. Click Import.
2. In the Import box, click Choose File.
3. Browse to the .dat file for the PCC Premier and select it.
4. Click Begin Importing Data. The Import Data box displays progress messages, the touch-panel
displays its reboot sequence, and you get a message that the device has been rebooted.
You will need to log in again after importing the data. You will need to use the admin password that was in
use when the data was exported - it is part of the configuration data.
Updating the Firmware
Web interface, System page
From time to time, we issue new firmware to introduce new features and other product improvements, and
to fix issues that turn up. We recommend keeping all your Vaddio products up to date, to get the most out of
them.
Firmware updates do not change the camera controller's configuration. When you log in again after the
update finishes, the password is unchanged.
Note
It is rare for an update to generate errors. If this happens, please read them carefully and record them.
Screen shots of the error message may be very helpful in troubleshooting the problem. If the update does
not finish successfully, contact Vaddio technical support immediately.
1. In a separate browser tab, go to support.vaddio.com and download the appropriate update file.
2. In the Firmware Update pane, click Choose File. Then browse to the update file and select it.
3. Click Begin Firmware Update.
4. READ the information in the Confirm dialog box and be sure you understand it.
5. When you are ready to start the update, click Continue. The web interface and the touch-panel both
display messages showing that an update is in progress. The camera controller reboots as the last step
in the update process.
We recommend checking for firmware updates for your Vaddio cameras when you update the camera
controller firmware.
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Downloading the Diagnostic Log
Web interface, Diagnostics page
If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you
to email the log file available from the Diagnostics page.
Click the download button. The name of the file will be the camera controller's hostname followed by
.tar.gz.
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Telnet Command API
The Vaddio serial command protocol is a high-level, text-based command line interface supported via
Telnet session on the camera. The API is accessed by a telnet client on the Ethernet port; the default
Telnet port is 23. Telnet sessions require the administrator account login.
The command application protocol interface allows an external device such as AMX or Crestron to control
the PCC Premier and its cameras.The protocol is based upon ASCII format following the VT100 terminal
emulation standard and uses an intuitive text command nomenclature for ease of use.
General format usage follows a get/set structure.
Usage examples for each type are:
Set Example
COMMAND: > camera 3 pan right
RESPONSE: > OK
Get Example
COMMAND: > camera ccu get iris
RESPONSE: > iris 11
Syntax Error Example
COMMAND: > camera right pan
RESPONSE: > ERROR
Note
Using a question mark as a command parameter will bring up a list of available commands for the menu
you are in. For example:
camera 1 focus ?
near Focus the camera near
far Focus the camera far
stop Stop the camera focus
mode Camera focus mode
Things to know about control via Telnet session:
n All ASCII characters will be echoed to terminal program and appended with VT100 string -ESC[J (hex
1B 5B 4A).
n Command lines are terminated with a carriage return. After the carriage return, the VT100 appends with
–ESC[J.
n Most terminal programs automatically strip the VT100 string.
n [CTRL] 5 Clears the current serial buffer on the device.
The PCC Premier supports the Telnet commands in the following sections.
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camera focus
Changes the camera focus.
Synopsis camera <1 - 16> focus {{near [<speed>] | far [<speed>]} | {mode [auto |
manual | get]} | stop }
Required <1 - 16> Cameras 1 – 8 are on the Control A bus.
Cameras 9 – 16 are on the Control B bus.
Options
Examples
near
far
speed [1 - 8] Optional: integer 1 - 8 specifies the speed for
stop
mode [auto |
manual | get]
camera 3 focus near
Brings the focus of camera 3 near at the default speed
camera 5 focus far 7
Moves the focus of camera 5 farther from the camera at a speed of 7
camera 12 focus mode auto
Sets camera 12 in auto-focus mode
camera 3 focus stop
Stops the focus motion of camera 3
camera 2 focus mode get
returns the current focus mode for camera 2 in a form like this:
Brings the focus nearer to the camera
Can only be used when camera is in manual
mode
Moves the focus farther from the camera
Can only be used when camera is in manual
mode.
changing focus
Stops the camera's focus movement
Specifies automatic or manual focus mode, or
returns the current focus mode.
camera home
Moves the specified camera to its home position.
Synopsis camera <1 - 16> home
Required <1 - 16> Cameras 1 – 8 are on the Control A bus.
Cameras 9 – 16 are on the Control B bus.
Example
camera 3 home
Moves camera 3 to its home position
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camera pan
Moves the specified camera horizontally
Synopsis camera <1 - 16> pan {left [<speed>] | right [<speed>] | stop }
Required <1 - 16> Cameras 1 – 8 are on the Control A bus.
Cameras 9 – 16 are on the Control B bus.
Options
Examples
left
right
stop
speed [1 - 24] Optional - integer 1 - 24 specifies the speed for
camera 3 pan left
Pans camera 3 left at the default speed
camera 3 pan right 20
Pans camera 3 right using a speed of 20
camera 3 pan stop
Stops camera 3's horizontal motion
Moves the camera left
Moves the camera right
Stops the camera's horizontal movement
right or left movement
Default speed is 12
camera tilt
Moves the specified camera vertically.
Synopsis camera <1 - 16> tilt{up [<speed>] | down [<speed>] | stop }
Required <1 - 16> Cameras 1 – 8 are on the Control A bus.
Cameras 9 – 16 are on the Control B bus.
Options
Examples
up
down
stop
speed [1 - 20] Optional - integer 1 - 20 specifies the speed for
camera 3 tilt up
Tilts camera 3 up at the default speed
camera 5 tilt down 20
Tilts camera 5 down using a speed of 20
camera 5 tilt stop
Stops camera 5's vertical motion
Moves the camera up
Moves the camera down
Stops the camera's vertical movement
up or down movement
Default speed is 10
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camera zoom
Moves the specified camera in toward the subject or out away from the subject.
Synopsis camera <1 - 16> zoom {in [<speed>] | out [<speed>] | stop }
Required <1 - 16> Cameras 1 – 8 are on the Control A bus.
Cameras 9 – 16 are on the Control B bus.
Options
Examples
in
out
stop
speed [1 - 7]
Moves the camera in
Moves the camera out
Stops the camera's zoom movement
Optional - integer 1 - 7 specifies the speed for
zoom movement
Default speed is 3
camera 3 zoom in
Zooms camera 3 in at the default speed
camera 5 zoom out 7
Zooms camera 5 out using a speed of 7
camera 5 zoom stop
Stops camera 5's zoom motion
video mute pattern
Sets the pattern output that will be used for the HDMI output when the selected camera does not support
streaming or when no camera is selected.
Synopsis video mute pattern {get | set {color_bars | black_screen }}
Required
Example
get
Returns the name of the video mute pattern
currently set.
set [ color_bars
| black_screen ]
Sets the video mute pattern - either color
bars or a black screen.
video mute pattern set color_bars
Sets the HDMIoutput to a color bars pattern when no video stream is
available.
video mute pattern get
pattern color_bars
OK
>
Returns the name of the video mute pattern that is currently set
(color_bars or black_screen).
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network ping
Sends an ICMP ECHO_REQUEST to the specified IP address.
Synopsis network ping [count <count>] [size <size>] <destination-ip>
Options
Examples
count
The number of ECHO_REQUEST packets to
send. If this is not specified, the default is five
packets.
size
The size of each ECHO_REQUEST packet. If
this is not specified, the default is 56 bytes.
<destination-ip> The IP address where the ECHO_REQUEST
packets will be sent.
network ping 192.168.1.1
Sends five ECHO_REQUEST packets of 56 bytes each to the host at
192.168.1.1.
network ping count 10 size 100 192.168.1.1
Sends 10 ECHO_REQUEST packets of 100 bytes each to the host at
192.168.1.1.
network settings get
Returns the device's current network settings, including MAC addres, IP address, netmask, and gateway.
Synopsis network settings get
Example network settings get
MAC Address: 00:04:a3:85:0a:ee
IP Address: 10.10.8.116
Netmask: 255.255.255.0
VLAN: Disabled
Gateway: 10.10.8.100
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streaming info dump
Displays IP streaming information for all streaming-capable cameras in the currently selected address
book groups.
Synopsis streaming info dump
Settings returned IP address of the camera
full_url The URL of the camera's IP stream.
resolution The camera's IP streaming video
resolution.
protocol The camera's streaming protocol.
Only RTSPis supported at this time.
url The path for the camera's IP stream.
supported Returns true if it is a supported
camera, false if it is not.
port The port number that the camera's
IP stream uses. Port 554 is typical.
dev_enabled Returns true if streaming is
enabled on this camera, false if it
is not.
Example
frame_rate The camera's IPstreaming frame
rate.
active Returns true if the camera is
currently selected, false if it is
not.
vid_input_ids The button(s) to which the camera is
mapped. Buttons 0 through 7 are on
the Control A bus; buttons 8 through
15 are on the Control B bus.
streaming info dump
Returns the current streaming settings in a form something like this:
"192.168.1.67":
"full_url": "rtsp://192.168.1.67/vaddio-roboshot-usb-stream",
"resolution": "1080p",
"protocol": "RTSP",
"url": "vaddio-roboshot-usb-stream",
"supported": true,
"port": 554,
"dev_enabled": true,
"frame_rate": 30,
"active": true,
"vid_input_ids": 0
OK
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system standby
Gets, sets, or toggles the camera controller's current standby status.
Cameras currently mapped to the camera select buttons also go to standby when you set system
standby on.
Synopsis system standby {get | on | off | toggle }
Options
Examples
get
Returns the camera controller's current
standby status.
on
off
Sets the camera controller to standby mode.
Brings the camera controller out of standby
mode.
toggle Changes the camera controller's standby
status.
system standby get
Returns the factory reset status in this form:
standby: off
(the camera controller is not in standby mode.)
system standby on
Immediately sets the camera controller to standby mode.
system reboot
Reboots the camera controller either immediately or after the specified delay. This also reboots the
cameras currently mapped to the camera select buttons.
Synopsis system reboot [<seconds>]
Options <seconds> The number of seconds to delay the
reboot
Examples
system reboot
Reboots the system immediately.
system reboot 30
Reboots the system in 30 seconds.
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system factory-reset
Gets or sets the factory reset status. When the factory reset status is on, the system resets to factory
defaults on reboot.
Synopsis system factory-reset{get | on | off}
Options
Examples
get
Returns the camera's current factory reset
status.
on
off
Enables factory reset on reboot.
Disables factory reset on reboot.
system factory-reset get
Returns the factory reset status in this form:
factory-reset (software): off
factory-reset (hardware): off
The first line returned evaluates the most recent system factoryreset on or off command, if one has been received. The second line
evaluates whether hardware settings will result in a factory reset on
reboot.
system factory-reset on
Enables factory reset upon reboot. Returns current status in this form:
factory-reset (software): on
factory-reset (hardware): off
sleep
Pauses for the specified number of milliseconds.
Synopsis sleep <milliseconds>
Options <milliseconds> The number of milliseconds (1 - 10000)to
pause
Example
sleep 7000
Pause for 7 seconds (7000 milliseconds) before returning.
help
Displays an overview of the CLI syntax.
Synopsis help
Example
Note:
Use ? as a command parameter to see information about a given command's syntax.
help
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history
Returns the most recently issued commands from the current Telnet session. Since many of the programs
read user input a line at a time, the command history is used to keep track of these lines and recall historic
information.
Synopsis history <limit>
Options
Examples
Additional information You can navigate the command history using the up and down
<limit>
history
Displays the current command buffer.
history 5
Sets the history command buffer to remember the last 5 unique
entries.
arrow keys.
This command supports the expansion functionality from which
previous commands can be recalled from within a single
session. History expansion is performed immediately after a
complete line is read.
Examples of history expansion:
* !! Substitute the last command line.
* !4 Substitute the 4th command line (absolute as per ’history’
command)
* !-3 Substitute the command line entered 3 lines before
(relative)
Integer value specifying the
maximum number of commands
to return.
version
Returns the current firmware version.
Synopsis version
Example
version
Returns current firmware version information in a form something like
this:
Commit: d033ddb2378357a871011eb820706dcaa64ec0e2
System Version: PCC Premier 1.0.0
exit
Ends the command session and then closes the Telnet socket.
Synopsis exit
Example
exit
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Specifications
Camera Management and Video Output
Control via RS-232 Up to 8 cameras
1 address book group
Image Control
Parameters
n Iris, Iris Gain
n Backlight
compensation
n Red Gain, Blue Gain
n Detail, Chroma,
Gamma
n Auto White
Control via IP
network
Up to 80 cameras
10 address book groups
HDMI Output
IP streaming decoder: H.264
Protocol : RTSP
Supported HDMI display resolutions:
1080p/60, 1080p/50, 720p/60, 720p/50
Balance/One-Push
White Balance
(depends on camera’s
capabilities)
Hardware
System I/O n 8 RS-232 camera control ports on RJ-45 connectors
n Gigabit Ethernet port with PoE+ support
n HDMI output
Control console n 7” capacitive touch panel display – Camera presets and administrative menu
n Illuminated rotary knobs – Focus (control, auto/manual) and Menu (display
panel navigation)
n Rotary knobs – Pan, tilt, and zoom speed
n Illuminated pushbuttons – Group A and Group B camera selection
n 3-axis Hall effect joystick, single-button – Pan, tilt, and zoom
Power, Physical and Environmental
Power Requirements PoE+ (Power over
Ethernet)
Height
Width
Depth
Weight
5.125 in. (12.6 cm)
17 in. (43.2 cm)
11 in. (27.9 cm)
7.0 lb (3.18 kg)
Specifications are subject to change without notice.
Power Consumption < 25W
Operating temperature
Operating humidity
Storage temperature
Storage humidity
0° to +40°C (32° to 104°F)
20% to 80% RH
-5° to +60° C (23° to 140°F)
20% to 80% RH
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Troubleshooting and Care
Check the Indicator Lights Cheat Sheet first. If there is an issue, use this table to determine whether to call
Vaddio Technical Support.
What is it doing? Possible causes Check and correct
Nothing.
The display is off and the
buttons do not light up.
No communication with any IPconnected cameras
(buttons for all IP cameras blink
blue)
No communication with a
specific IP-connected camera
(button blinks blue)
Power is not connected. Connect the mid-span power injector's
power cord.
The network/PoE+ cable
between the controller and the
mid-span power injector is bad.
The wall outlet is not active.
(Check by finding out if it
powers something else, such
as a laptop or phone charger.)
The camera controller or its
mid-span power injector is bad.
The camera controller is not
connected to the network.
The cable on the network side
of the power injector is bad.
The camera is not available. Wait a few minutes. This happens
Check using known good cables.
Use a different outlet.
Contact your reseller or Vaddio
Technical Support.
Can you access the cameras' web
interfaces with your browser?
If so, check the connection from the
power injector to the rest of the
network. Ensure that the cable is
connected to an active network port.
Try a different cable.
Contact your network administrator if
the problem persists.
during camera firmware updates.
Check whether the camera's power is
connected.
The display connected to the
camera controller's HDMI
output shows a pattern of color
bars
The camera is not at that IP
address.
The camera requires a firmware
update to communicate with
the camera controller.
No camera is selected.
No video stream is available
from the selected camera - this
may mean:
52
Ask someone in the room with the
camera to press the Data Screen
button on the camera's remote, and
read the IP address off the display
screen.
Then update the camera's IP address in
the address book.
If the camera has not been updated to
version 2.0.0 or later, download and
install the latest firmware for the
camera.
This is normal.
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What is it doing? Possible causes Check and correct
n The camera is connected
via RS-232
n The camera does not have
IP streaming capability
n IP streaming is not enabled
on the camera
The display connected to the
camera controller's HDMI
output shows a black screen.
The display is powered off. Power on the display.
The camera controller's video
This is normal.
mute pattern is set to "black
screen" and no video stream is
available from the selected
camera (always true for RS232 connected cameras), or no
camera is selected.
The display connected to the
camera controller's HDMI
output shows a blue screen.
The selected IP-connected
camera's video is muted, and
the camera is streaming a blue
Unmute the camera's video.
screen as its video mute
pattern.
The display connected to the
camera controller's HDMI
output shows random colored
The color space or resolution is
set to a value that the display
does not support.
Change the resolution or color space for
the video output port (web interface,
PCC Settings page).
lines.
Operation, Storage, and Care
For smears or smudges on the product, wipe with a clean, soft cloth. Do not use any abrasive chemicals.
Keep this device away from food and liquids.
Do not operate or store the device under any of the following conditions:
n Temperatures above 40°C (104°F) or below 0°C (32°F)
n High humidity, condensing or wet environments
n Inclement weather
n Severe vibration
n Dry environments with an excess of static discharge
Do not attempt to take this product apart. There are no user-serviceable components inside.
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Compliance Statements and Declarations of Conformity
Compliance testing was performed to the following regulations:
FCC Part 15 (15.107, 15.109), Subpart B Class A
ICES-003, Issue 54: 2012 Class A
EMC Directive 2004/108/EC Class A
EN 55022: December 2010 Class A
EN 55024: November 2010 Class A
KN22 2008 (CISPR 22: 2006) Class A
KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002) Class A
IEC 60950-1:2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety
EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2: 2013 Safety
FCC Part 15 Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15, Subpart B, of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his/her own expense.
Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) This device must accept any interference including interference that
may cause undesired operation of the device.
Changes or modifications not expressly approved by Vaddio can affect emission
compliance and could void the user’s authority to operate this equipment.
ICES-003 Compliance
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’emet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numeriques de la classe A
préscrites dans le Règlement sur le brouillage radioélectrique édicte par le ministère des Communications
du Canada.
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European Compliance
This product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissions
and Immunity and meets the requirements for a Class A digital device. In a domestic environment this
product may cause radio interference in which case the user may be required to take adequate measures.
Standard(s) To Which Conformity Is Declared:
EMC Directive 2004/108/EC
EN 55022: December 2010 Conducted and Radiated Emissions
EN 55024: November 2010 Immunity
EN 61000-4-2: 1995 + Amendments A1: 1998 + A2: 2001 Electrostatic Discharge
EN 61000-4-3: 2006 + A1: 2008 Radiated Immunity
EN 61000-4-4: 2004 + Corrigendum 2006 Electrical Fast Transients
EN 61000-4-5: 2006 Surge Immunity
EN 61000-4-6: 2009 Conducted Immunity
EN 61000-4-8: 2010 Power Frequency Magnetic Field
EN 61000-4-11: 2004
KN22 2008 (CISPR 22: 2006) Conducted and Radiated Emissions
KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002) IT Immunity Characteristics
EN 61000-4-2 Electrostatic Discharge
EN 61000-4-3 Radiated Immunity
EN 61000-4-4 Electrical Fast Transients
EN 61000-4-5 Surge Immunity
EN 61000-4-6 Conducted Immunity
EN 61000-4-8 Power Frequency Magnetic Field
EN 61000-4-11
IEC 60950-1: 2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety
EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2:
2013
Voltage Dips, Interrupts and
Fluctuations
Voltage Dips, Interrupts and
Fluctuations
Safety
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Integrator's Complete Guide to PCC Premier Precision Camera Controller
Warranty Information
See Vaddio Warranty, Service and Return Policies posted on support.vaddio.com for complete details.
Hardware* warranty: Two (2) year limited warranty on all parts and labor for Vaddio manufactured
products.Vaddio warrants its manufactured products against defects in materials and workmanship for a
period of two years from the day of purchase, to the original purchaser, if Vaddio receives notice of such
defects during the warranty.Vaddio, at its option, will repair or replace products that prove to be
defective.Vaddio manufactures its hardware products from parts and components that are new or
equivalent to new in accordance with industry standard practices.
Exclusions:The above warranty shall not apply to defects resulting from improper or inadequate
maintenance by the customer, customers applied software or interfacing, unauthorized modifications or
misuse, mishandling, operation outside the normal environmental specifications for the product, use of the
incorrect power supply, modified power supply or improper site operation and maintenance.OEM and
special order products manufactured by other companies are excluded and are covered by the
manufacturer’s warranty.
Vaddio Service Department:Vaddio will test, repair, or replace the product or products without charge if
the unit is under warranty. If the product is out of warranty, Vaddio will test then repair the product or
products.The cost of parts and labor charge will be estimated by a technician and confirmed by the
customer prior to repair.All components must be returned for testing as a complete unit.Vaddio will not
accept responsibility for shipment after it has left the premises.
Vaddio Technical Support:Vaddio technicians will determine and discuss with the customer the criteria
for repair costs and/or replacement. Vaddio Technical Support can be contacted by email at
support@vaddio.com or by phone at one of the phone numbers listed on support.vaddio.com.
Return Material Authorization (RMA) number:Before returning a product for repair or replacement
request an RMA from Vaddio’s technical support.Provide the technician with a return phone number, email address, shipping address, product serial numbers and original purchase order number.Describe the
reason for repairs or returns as well as the date of purchase. See the General RMA Terms and Procedures
section for more information. RMAs are valid for 30 days and will be issued to Vaddio dealers only.End
users must return products through Vaddio dealers. Include the assigned RMA number in all
correspondence with Vaddio.Write the assigned RMA number clearly on the shipping label of the box when
returning the product.All products returned for credit are subject to a restocking charge.Special order
product are non-cancelable and not returnable.
Voided varranty:The warranty does not apply if the original serial number has been removed or if the
product has been disassembled or damaged through misuse, accident, modifications, use of incorrect
power supply, use of a modified power supply or unauthorized repair.
Shipping and handling:Vaddio will not pay for inbound shipping transportation or insurance charges or
accept any responsibility for laws and ordinances from inbound transit.Vaddio will pay for outbound
shipping, transportation, and insurance charges for all items under warranty but will not assume
responsibility for loss and/or damage by the outbound freight carrier.If the return shipment appears
damaged, retain the original boxes and packing material for inspection by the carrier.Contact your carrier
immediately.
Products not under warranty: Payment arrangements are required before outbound shipment for all out of
warranty products.
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Index
A
accessories 4
address book 12, 21, 23, 33
groups 21, 23
Address Book page (web) 15
Address Book screen (touch-panel) 12
admin login 13, 38
default 13
API 42, 49
syntax help 49
auto focus 43
B
backing up configuration data 39
brightness, touch-panel display 13
browser compatibility 13
buttons, camera select 7
C
cable 5
connectors 5
length, maximum 5
RS-232 pin-out 5
camera groups 21, 23, 33
renaming 33
selecting 23
camera presets 11, 28
recalling 11
setting 28
camera select buttons 7
cameras 21, 33-34
adding to groups 21
organizing 21
renaming 33-34
capabilities 2, 51
CCU scenes 12, 24
recalling 12
storing 24
CCU screen (touch-panel) 11
CCU settings 11
cheat sheet 9, 20
indicator lights 9
touch-panel display 20
web interface 20
cleaning 53
color codes for indicators 9
color settings 24
command history 50
commands, Telnet 42
compatibility 3, 8, 13
browsers 13
firmware 8
hardware 3
configuration data 39-40
exporting 39
importing 40
connection diagram 6
connector panel 5
console 7
D
damage, preventing 4-5
date and time 37
default settings, restoring 39, 49
DHCP 36
diagnostic logs 41
Diagnostics page (web) 18
diagram, connection 6
display, touch-panel 7
E
Ethernet/PoE+ port 5
expire idle sessions 38
exporting configuration data 39
F
factory defaults, restoring 39, 49
fault isolation 52
firmware update 40
firmware version 50
focus command 43
focus knob 7
G
getting help 19
groups 21, 23, 33
renaming 33
selecting 23
H
hardware setup 6
HdMI output
mute/inactive pattern 45
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HDMI output 5, 45
display resolution 29
mute/inactive pattern 29
help 19
Help page (web) 19
home command 43
hostname 36
I
idle session time-out 38
importing configuration data 40
indicator lights 9
information, conference room 35
IP address 13, 36
default 36
discovering 13
IP settings for streaming 47
J
joystick 7, 29
direction (normal/reverse) 29
K
knobs 7
L
labels, room 35
lighting settings 12, 24
log files 41
login 13, 38
low-power state 30, 48
P
packing list 4
page 15-19
Address Book 15
Diagnostics 18
Help 19
Networking 17
PCC Settings 16
Room Labels 17
Security 18
System 19
pan command 44
pan speed 7, 44
part numbers 4
password 38
pause 49
PCC settings page (web) 16
performance specifications 51
pin-out, RS-232 5
ping command 46
PoE+ power 6
power down 30, 48
power up 7, 30, 48
presets 11, 28
recalling 11
setting 28
Presets screen (touch-panel) 11
product capabilities 2, 51
product returns and repairs 56
M
manual focus 43
maximum cable lengths 5
menu knob 7
N
network configuration 13, 36, 46
current 46
default 13, 36
Networking page (web) 17
NTP server 37
O
operating environment 53
organizing cameras 21
Q
quick reference 9, 20
indicator lights 9
touch-panel display 20
web interface 20
R
ready state 48
rebooting 32, 48
restoring configuration data 40
restoring default settings 39, 49
RJ-45 connectors 5
room information 35
Room Labels page (web) 17
RS-232 5
cable pin-out 5
communication settings 5
ports 5
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S
scenes 12, 24
recalling 12
storing 24
Scenes screen (touch-panel) 12
screen (touch-panel) 11-13
Address Book 12
CCU 11
Presets 11
Scenes 12
Settings 13
Security page (web) 18
session management 38
Settings screen (touch-panel) 13
settings, default, restoring 49
software update 40
solving problems 52
speed 7, 43-45
focus 43
knobs 7
pan/tilt/zoom 44-45
standby state 10, 29-30, 48
camera behavior 29
static IP address 36
storage environment 53
streaming output 45
mute/inactive pattern 45
streaming settings 47
supported web browsers 13
System page (web) 19
system time 37
troubleshooting 52
U
update 40
user login 13
default 13
V
version, firmware 13, 50
W
warranty 4, 56
web browsers supported 13
web interface 15-19
Address Book page 15
Diagnostics page 18
Help page 19
Networking page 17
PCC Settings 16
Room Labels page 17
Security page 18
System page 19
what's in the box 4
Z
zoom command 45
zoom speed 7, 45
T
technical support 19
Telnet API syntax 49
Telnet session 42, 50
ending 50
history 50
temperature, operating and storage 53
tilt command 44
tilt speed 7, 44
time-out, idle session 38
time and date 37
time zone 37
touch-panel 7, 10
touch-panel display brightness 13
Tri-Sync settings 28
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Vaddio, the Vaddio logo, PCC Premier, the PCC Premier logo, RoboSHOT, ClearSHOT, and Tri-Sync are
trademarks of Vaddio. All other trademarks in this document are the property of their respective owners.
Copyright © 2016 Vaddio. All rights reserved.
Vaddio
131 Cheshire Ln., Suite 500
Minnetonka, MN 55305
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