VADDIO PCC MatrixMIX Integrator's Complete Manual

Integrator's Complete Guide to the

PCC MatrixMIX

Live Production Controller

Document 411-0007-30 Rev A

August 2017

Contents

Overview 1

About this Guide 1

Features 1

Product Compatibility 2

Switchers 2

Vaddio Cameras 2

Non-Vaddio Cameras 2

Unpacking the Camera Controller 3

A Quick Look at the Camera Controller 4

Touch-Panel Display 4

Focus Knob 4

Menu Knob 4

Pan, Tilt, and Zoom Speed Controls 4

Camera Select Buttons 5

T-Bar 5

Joystick 5

Connector Panel 5

Installation 6

Don’t Void Your Warranty! 6

Cabling Notes 6

Basic Connections 7

Ensuring Compatibility 7

Powering Up 7

Web Interface 8

Compatible Web Browsers 8

Admin Access 9

Compact Menu View 9

Web Interface Cheat Sheet 10

System Administration Tasks 11

Configuring the Camera Controller for Your Network 12

Setting System Time and Time Zone 13

Managing Access and Passwords 14

Adding Room Information 14

Exporting and Importing Configuration Data 15

Updating the Firmware 16

Restoring Factory Defaults 17

Contacting Vaddio Technical Support 18

Viewing Diagnostic Logs 18

Performance and Behavior Settings 19

Setting up the Directory 19

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Configuring Joystick Behavior 20

Configuring Standby Behavior 20

Operating the Controller 21

Before You Start 21

Touch-Panel Display Cheat Sheet 22

Safety Mute 22

Controller Adjustments 23

Selecting a Switcher from the Directory 24

Selecting Stream Sources 26

Setting Video Transition Speed 27

Defining Camera Presets 28

Working with Lighting and Color Settings 30

Selecting Lighting and Color Settings 30

Adjusting Lighting and Color (CCU) Settings 31

Saving Lighting and Color Adjustments 33

Working with Audio 34

Working with On-Screen Graphics 34

Selecting a PIP Source and Layout 36

Using Macros 37

Changing the Switching Mode 38

Changing to Low-Power Mode (Standby) 38

Specifications 39

Troubleshooting and Care 40

Compliance Statements and Declarations of Conformity 42

FCC Part 15 Compliance 42

ICES-003 Compliance 42

European Compliance 43

Warranty Information 44

Photo Credits 45

Index 46

iii

Overview

This guide provides information about the PCC MatrixMIX live production controller:

n 999-5755-000 – North America
n 999-5755-001 – Europe and UK
n 999-5755-009 – Australia and New Zealand

About this Guide

This guide covers:

n Unpacking and installing the controller
n The controller's physical features and user interfaces
n Administration and configuration tasks
n Operation
n Specifications
n Troubleshooting and maintenance
n Warranty and compliance/conformity information

For your convenience, this information is also available in smaller, limited-purpose manuals:

n Installation Guide for the PCC MatrixMIX Live Production Controller – unpacking, physical

features, switch settings, installation, and initial power-up

n Configuration and Administration Guide for the PCC MatrixMIX Live Production Controller –

physical features, configuration, system administration, operation, and troubleshooting

n Operator's Guide for the PCC MatrixMIX Live Production Controller – physical features and

console operation

Download manuals, dimensional drawings, and other information from www.vaddio.com/support.

Features

Intuitive control for AV Bridge MatrixMIX switchers:

n Touch-panel interface for CCU, presets, PIP, keying, audio control, macros, and streaming operation
n T-bar control for video transitions
n Web interface for complete administrative control from anywhere, using your browser

Precision for the most demanding camera operation environments:

n Three-axis Hall effect joystick
n T-bar for manual transitions
n Pan, tilt, and zoom speed control knobs
n Illuminated pushbuttons for camera selection
n Large knobs for fine focus control and menu navigation, with push-to-select function

Versatile power solution using PoE+ (Power over Ethernet)

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Product Compatibility

The PCC MatrixMIX is compatible with the following products.

Switchers

AV Bridge MatrixMIX

Vaddio Cameras

May require an update to the camera's firmware.

n RoboSHOT Series(may use Quick-Connect or OneLINK device)
n ConferenceSHOT Series*
n ClearVIEW HD 20SE
n PowerVIEW HD 22/30
n ZoomSHOT 20
n WideSHOT

* Includes cameras marked ClearSHOT 10 USB.

Non-Vaddio Cameras

n Sony BRC Z330, Z700, H700, H900
n Sony EVI-H100S
n Sony SRG 120, SRG 300
n Panasonic AW-HE 40, AW-HE 130

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Unpacking the Camera Controller

Make sure you received all the items you expected. Here are the packing lists for the PCC MatrixMIX
camera controller.

North America:PCC MatrixMIX, part number 999-5755-000

n PCC MatrixMIX, part number 998-5755-000
n Mid-span power injector with US cord set
n Cat-5e patch cable, 10 ft (3 m)
n Quick Start Guide

International: PCC MatrixMIX, part number 999-5755-001

n PCC MatrixMIX, part number 998-5755-000
n Mid-span power injector with UK and European cord sets
n Cat-5e patch cable, 10 ft (3 m)
n Quick Start Guide

Australia: PCC MatrixMIX, part number 999-5755-009

n PCC MatrixMIX, part number 998-5755-000
n Mid-span power injector with Australian cord set
n Cat-5e patch cable, 10 ft (3 m)
n Quick Start Guide

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A Quick Look at the Camera Controller

The console provides quick, intuitive control of cameras and switcher functions.

Touch-Panel Display

Access to:

n Directory, for switcher selection
n Camera presets, scenes, and CCU settings
n Graphics keying and PIP
n Audio
n Macro recall
n Streaming sources
n Network information for the controller
n One-touch standby (controller and selected cameras)

Focus Knob

Switch between modes – auto-focus (illuminated blue) or manual (illuminated red). Adjusts the focus when
in manual mode.

Menu Knob

Navigate and select items from touch-panel screens and menus, adjust and save settings.

Pan, Tilt, and Zoom Speed Controls

The three speed control knobs above the joystick adjust the selected camera's speeds for pan, tilt, and
zoom. When you adjust any of these knobs, the touch-panel displays a slider to show the speed range.

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Camera Select Buttons

The buttons on the Program and Preview rows are associated with the same video sources. During normal
operation, the buttons are illuminated if they are mapped to cameras or other video sources. Color
indications:

n Red – Current program output
n Green – Current preview output
n Blue – Available video source
n Blinking blue – No video source is currently available at the mapped IP address, or further configuration

is required.

Button behavior depends on the selected switching mode.

A/B switching mode: One program output. The tally (red) indication is always on the Program row of
buttons, and the preview indication is always on the Preview row.

Dual-bus switching mode: Two simultaneous program outputs. The buttons on the Program row show the
tally for one output; the buttons on the Preview row show tally for the other output. Press another button to
select a preview source. The button turns green to indicate that it will be the next source on that bus after a
video transition (T-bar on the controller, or Take button on the multiviewer).

T-Bar

Manual control for video source transitions.

Joystick

Intuitive control for moving the selected camera to the desired position – left/right to pan, forward/back to
tilt. Twist the joystick clockwise or counterclockwise to zoom the camera. Press the center button to return
the camera to its home position.

The camera controller's web interface allows you to set normal or inverted directional operation, according
to the operator's preference. See Configuring Joystick Behavior.

Connector Panel

Ethernet/PoE+ connector – PoE+ Gigabit Ethernet for power, control, and access to the cameras
associated with the connected switcher.

HDMI connector – Reserved for future use.

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Installation

This section covers how to install and connect the product. It also provides safety information and other
guidance related to installing the product.

Note

This product is intended for installation and use only in environments where all RS-232 and PoE+
connections originate within the building.

Don’t Void Your Warranty!

Caution

This product is for indoor use. Do not install it outdoors or in a humid environment without the appropriate
protective enclosure. Do not allow it to come into contact with any liquid.

Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these
things happen, return it to Vaddio for safety and functional testing.

Learn more at www.vaddio.com/products.

Cabling Notes

Use Cat-5e or better cable and standard RJ-45 connectors (568B termination). We recommend using high­quality connectors and a high-quality crimping tool.

Note

Use standard RJ-45 connectors and a good crimping tool. Do not use pass-through
RJ-45 connectors. Poorly crimped connectors can damage the connectors on the
product, cause intermittent connections, and degrade signal quality. Test cable pin­outs and continuity before connecting them.

Intact – Contact fingers will make reliable

contact with the cable connector

Caution

Check Cat-5 cables for continuity before using them. Using the wrong pin-out may damage the camera
system and void the warranty.

Pro Tip

To prevent tragic mishaps, label both ends of every cable.

Damaged – Some contact fingers are bent

and will NOT make reliable contact with the

cable connector

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Basic Connections

The diagram below shows a basic live production setup.

Ensuring Compatibility

The camera controller may be unable to communicate with Vaddio cameras if their firmware is out of date.
When you set up the camera controller, be sure the associated Vaddio cameras have been updated to a
firmware version that supports the controller.

Powering Up

Connect the PoE+ power injector.

When you power up the PCC MatrixMIX for the first time, its directory will need to be populated with at
least one switcher, which manages the video and audio sources. This is part of the configuration process.

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Web Interface

The live production controller provides a web interface to allow configuration via the IP network connection,
using a browser. The web interface allows you to:

n Set idle session behavior and passwords
n Manage network and streaming settings
n Add identifying information to the web interface
n Set up the controller's directory
n Specify how the joystick behaves
n Back up, reboot, reset, or update the controller
n View information about the controller

When connected to a LAN that has a DHCP server, the live production controller will get its IP address,
gateway and routing information automatically and you will be able to browse to it. In the absence of a
DHCP server, the controller's default IP address is 169.254.1.2 and its subnet mask is 255.255.0.0.

You can configure a static IP address either through the network or from a computer connected directly to
the Ethernet port. You may need a crossover cable.

To see the current IP address, select Settings on the touch-panel. The IP address and other network
information is on the Info tab.

Compatible Web Browsers

Supported web browsers:

n Chrome®
n Firefox®
n Microsoft® Internet Explorer®
n Safari®

Other browsers may also work.

We recommend Chrome or Firefox.

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Admin Access

For administrative access, log in as admin. The default password is password.

Note

For best security, Vaddio strongly recommends changing the default password(s). Using default
passwords leaves the product vulnerable to tampering. See Managing Access and Passwords.

The admin account has access to:

n Directory – Associate the controller with switchers on the network.
n PCC Settings – Configure joystick and standby behavior
n Room Labels page – Information to display on the web interface screens, including the conference

room name and phone number and the in-house number for AV assistance.

n Networking page– Ethernet configuration.
n Security page– Set passwords and manage guest access.
n Diagnostics page– View or download logs when troubleshooting issues.
n System page– View firmware version and switch settings, reboot, restore factory defaults, and run

firmware updates.

n Help page– Tech support contact information and a link to the product information library on the Vaddio

website.

n Logout button– A graceful way to leave the web interface in a password-protected state.

Compact Menu View

By default, the navigation buttons display an icon and a text label. The web
interface provides a compact view of the menu buttons along with the default
view. The button at the bottom of the menu toggles between the two views.

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Web Interface Cheat Sheet

Where to find the controls you need right now.

What do you need? Go to this page

Associating switchers with the controller Directory

How downstream switchers behave on standby PCC Settings

Joystick pan and tilt behavior PCC Settings

Password for admin account Security

Enable/disable session timeout Security

Hostname and network settings Networking

Time and date settings Networking

Macros and triggers Control Devices

Reboot or factory reset System

Backup and restore operations System

Firmware update and current version System

Helpdesk phone number for end users Room Labels

Contact information for Vaddio helpdesk Help

Diagnostic log Diagnostics

Information about the camera controller's location Room Labels

Standby Available from any page

Logout Available from any page

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System Administration Tasks

System administration for the PCC MatrixMIX live production controller include:

n Adding information about the equipment's location and relevant phone numbers

on the Room Labels page

n Enabling NTP updating to maintain the system time and date and specify the

time zone on the Networking page

n Configuring hostname and network settings on the Networking page
n Setting passwords and enabling or disabling idle session timeout on the

Security page

n Viewing and downloading diagnostic logs on the Diagnostics page
n Rebooting or starting a factory reset from the System page
n Starting a firmware update from the System page
n Locating the information to contact Technical Support on the Help page

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Configuring the Camera Controller for Your Network

WEB INTERFACE, NETWORKING PAGE

Note

DHCP is the default setting, but the controller will use the default address of 169.254.1.2 if no DHCP
server is available.

You will be able to enter the IP address, subnet mask, and gateway only if you set IP Address to Static.

Note

If you don't completely understand all the implications of the steps below, please contact your IT staff or
Vaddio Technical Support for assistance. Changes in network configuration can result in loss of network
contact with the device.

1. Edit the device hostname if necessary. The hostname serves as the device URL. If the network
supports hostname resolution, you can use the hostname instead of the device's IP address when you
open a web interface session. The hostname is also used as the filename for exported configuration
data, so it can help you identify the source of an exported data file.

2. If the camera controller needs to use static IP addressing, select Static.

3. For static IP addressing, enter the appropriate IP address, subnet mask, and gateway address.

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Setting System Time and Time Zone

NETWORKING PAGE

Allowing the switcher to contact a network time protocol (NTP) server ensures that its system time is
correct, and makes the time zone editable. You also have the option to specify which NTP server to use.

1. Enable Automatic NTP Updating.

2. Select the desired time zone from the list.

3. If desired, specify the NTP server to use. If you are not sure about this, use the default.

4. Save your changes.

5. To update the system time immediately, select Refresh. Otherwise, the time will update the next time
the controller contacts the NTP server.

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Managing Access and Passwords

SECURITY PAGE

Set up the appropriate level of security to conform to your organization's requirements.

Idle session time-out – check the box labeled Automatically Expire Idle Sessions to automatically log you
out of the web interface after 30 minutes without interaction.

Change the password – Select Edit Password to open the Edit Password dialog box.

Note
For best security, Vaddio strongly recommends changing the admin password. Using the default

password leaves the product vulnerable to tampering.

Adding Room Information

ROOM LABELS PAGE

Enter information about the location of the equipment and the local IT or A/V help line. This information will
be displayed on all pages of the web interface.

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Exporting and Importing Configuration Data

SYSTEM PAGE

If your organization uses several of the same product, you may choose to configure one of them, verify that
the configuration is good, and then copy it to the others. Most Vaddio professional AV products and
cameras have this capability.

Note

Currently, Vaddio products cannot import a configuration file that was exported from a different version of
firmware.

To export a configuration:

To save a copy of the current configuration, select Export Data.

The configuration exports as a .dat file and downloads to your default file download location. The filename
is the unit's hostname followed by the .dat file extension. If you only need to back up the configuration,
you're done.

Note

This operation does not copy device-specific data such as hostname or sensitive data such as passwords.

To import a configuration:

1. Select Import. The Import Data box opens.

2. Select Choose File, and browse to the .dat file to be imported.

3. Select Begin Importing Data. When the import is complete, the device reboots and you will need to log
in again.

Note

Currently, Vaddio products cannot import a configuration file that was exported from a different version of
firmware.

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Updating the Firmware

SYSTEM PAGE

From time to time, we issue new firmware to introduce new features and other product improvements, and
to fix issues that turn up. We recommend keeping all your Vaddio products up to date, to get the most out of
them.

Firmware updates do not change the configuration or password.

Note

It is rare for an update to generate errors. If this happens, please read them carefully and record them.
Screen shots of the error message may be very helpful in troubleshooting the problem. If the update does
not finish successfully, contact Vaddio technical support immediately.

1. In a separate browser tab or window, go to the appropriate product page, or to the software updates
section of support.vaddio.com and download the appropriate update file.

2. In the Firmware Update pane, select Choose File. Then browse to the update file and select it.

3. Select Begin Firmware Update.

4. READ the information in the Confirm dialog box and be sure you understand it.

5. When you are ready to start the update, select Continue. The device reboots as the last step in the
update process.

We recommend checking for firmware updates for your Vaddio cameras when you update other products
that work with them.

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Restoring Factory Defaults

SYSTEM PAGE

To restore the original factory settings:

Select Restore Factory Settings.

A confirmation message informs you that the action cannot be undone. This is your cue to make sure you
have successfully exported the configuration.

This operation logs you out and resets the admin password to its factory default value of password.

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Contacting Vaddio Technical Support

HELP PAGE

If you can't resolve an issue using your troubleshooting skills (or the Troubleshooting table in this manual),
we are here to help. You'll find technical support contact information on the Help page.

Viewing Diagnostic Logs

DIAGNOSTICS PAGE

If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you
to download and email the log file available from the Diagnostics screen.

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Performance and Behavior Settings

Performance and behavior settings for the PCC MatrixMIX live production
controller include:

n Managing the address book of switchers associated with this controller
n Specifying what happens when the controller goes into standby mode
n Specifying how the joystick behaves

Setting up the Directory

DIRECTORY PAGE (WEB)

The PCC MatrixMIX can serve as a control device for any switcher in its directory. The directory is
available to the operator on the Directory screen of the touch-panel display.

To add a switcher to the directory:

1. Select New Device

2. Enter the IP address of the switcher.

3. Optional:Assign this switcher a name in the directory. This name is only an identifying string for the
direrctory entry; it is not written to the switcher.

To change a directory entry:

Select the pencil (edit)icon for the desired address book entry to edit its IP address or
name.

Select the X icon to delete the address book entry.

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Configuring Joystick Behavior

PCC SETTINGS PAGE

Select Normal or Inverted for joystick pan and tilt axes.

The operator can also do this from the controller's Settings > Device screen.

Configuring Standby Behavior

PCC SETTINGS PAGE

To place the associated switcher(s) in standby mode along with the camera controller, check the box
marked "Standby Connected Switchers when PCC Enters Standby."

Leave this check box unchecked if all switchers (and their cameras)should remain powered up when the
camera controller goes to standby mode.

This setting is also available to the operator, on the Settings screen of the touch-panel display. It is on the
Device tab.

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Operating the Controller

The PCC MatrixMIX live production controller is the preferred operator interface for the AV Bridge
MatrixMIX multipurpose AV switcher. We recommend using it with the TeleTouch 27 USB multiviewer if it
is sited with the switcher.

This chapter covers operation of the controller console. Some of these tasks can also be done in other
ways – from the TeleTouch 27 USB multiviewer, or from the switcher's web interface.

To select a touch-panel control, do one of these things:

n Tap the control on the touch-panel
n Dial to the control using the Menu knob, then press the knob to select the control.

You can change some adjustments, such as audio volume sliders, directly on the touch-panel. To adjust
controls that use arcs, such as the touch-panel brightness adjustment, you must use the Menu knob to
make the adjustment, and then press the knob to save the change.

Before You Start

You will need additional information and software to control the cameras, other video sources, and audio
equipment on your network.

n The PCC MatrixMIX can control up to 10 switchers, which must be added to the controller's directory

via the web interface; the admin login is required.

n You will need to view the switcher's multiview output. If you are not using a TeleTouch 27 USB

multiviewer (for example, if operating the switcher remotely), you will need to view the multiviewer
output as an IP stream.

n To view the IP stream, the switcher must be configured to enable IP streaming.
n To view the IP stream, you will need a stream viewer application such as VLC Media Player.
n You will need to know the streaming URL for each switcher's IP stream. This information is available on

the Streaming page of each switcher's web interface; the admin login is required.

n When viewing the multiviewer stream, keep in mind that the stream will lag perceptibly – there is

network-dependent latency in addition to 400 ms of inherent latency.

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Touch-Panel Display Cheat Sheet

Where to find the controls you need right now.

What do you need to do? Go to this screen

Mute all video and audio outputs Safety Mute (all screens)

View the controller's IP address and other network information Settings: Info

Connect to a specific switcher to control its cameras Directory

Store or recall presets for the selected camera Presets

Selecta defined set of lighting and color adjustments (recalla
CCU scene) for the selected camera

Adjust color and lighting settings for the selected camera CCU

Store color and lighting adjustments as a CCU scene for the
selected camera

View or change audio settings Audio

Work with on-screen graphics Keying

Select the source and placement for the picture-in-picture (PIP) PIP

Work with macros Macros

View or select streaming sources Streaming

Adjust the touch-panel's brightness Settings: Device

Put the system into standby mode; configure standby behavior Settings: Device

Scenes

CCU: Store as scene

Safety Mute

ALL SCREENS

In situations where it is desirable to mute all outputs together, select Safety Mute. This control is present at
the top of every screen.

When you unmute Safety Mute, all inputs and outputs return to their previous states. For example, if the
Program audio outputs were muted before Safety Mute was selected, they will remain muted after Safety
Mute is deselected.

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Controller Adjustments

SETTINGS SCREEN, DEVICE TAB

You can adjust the PCC MatrixMIX live production controller to suit the way you work.

To adjust the touch-panel brightness:

1. Tap the Brightness arc, or dial to it using the Menu knob and then press the knob.

2. Dial the Menu knob to adjust the brightness, then press the knob to save your change.

To set joystick direction:

Use the Invert Joystick controls to make the cameras pan and tilt in the direction you prefer for a given
joystick movement.

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Selecting a Switcher from the Directory

DIRECTORY SCREEN (TOUCH-PANEL)

The controller must connect to a switcher to control the equipment connected to it. The top part of the
touch-panel displays the name of the selected switcher (if any). You will also need a way to view the
switcher's multiviewer output. The TeleTouch 27 USB multiviewer is recommended; however, for remote
operation you can view the multiviewer output as a stream.

Note

A switcher may be in more than one controller's directory, and may be controlled in other ways as well. If
more than one operator has control of a switcher, unexpected behavior may result.

With a TeleTouch 27 USB multiviewer:

On the Directory screen, tap the Connect button associated with the switcher if its status is Disconnected.

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Without a multiviewer:

1. On the Directory screen, select the Connect button associated with the switcher.

2. On the Streaming screen, select Multiviewer as the IP streaming source if necessary.

3. Open an instance of your stream viewer and point it at the URL for the desired switcher's IP stream.

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Selecting Stream Sources

STREAMING SCREEN

By default, the connected switcher's Program output is the source for both the IP stream and the USB
stream.

Select the desired source for each stream.

Note

If the source selections are dimmed for a stream, that stream is not enabled on the connected switcher.
Enabling the stream requires administrative access to the switcher's web interface.

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Setting Video Transition Speed

SETTINGS SCREEN, TRANSITIONS TAB

For automated video transitions (takes) using the Take button, the default transition time is 250 ms.

To view or change the transition time:

1. Select Settings and go to the Transitions tab.

2. Tap the Video arc, then turn the Menu knob to the desired value.

3. Press the Menu knob to save the new setting.

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Defining Camera Presets

PRESETS SCREEN (TOUCH-PANEL)

Like joystick control, preset operations affect the preview camera.

The camera controller does not store presets internally. It accesses the presets stored in the currently
selected camera, and can write presets to the camera.

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To store a new preset to the preview camera:

1. Set up the shot, including all adjustments.

2. If you are not changing an existing preset, make a note of which presets have already been stored. This
information is on the Recall tab, which opens when you navigate to the Presets screen.

3. Select Store. All presets are available.

4. Select the preset to assign. If you choose a preset that is already assigned, you will overwrite the
existing preset when you save the new one.

5. Select the preset options you want. Note that preset options depend on the camera's capabilities.

6. Select Store.

When you return to the Recall Preset screen, the new preset is available.

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Working with Lighting and Color Settings

The camera controller gives you access to the selected camera's defined lighting and color settings
(scenes) and its lighting and color (CCU) adjustments. You don't need to access each camera's web
interface separately to adjust for consistent video.

Selecting Lighting and Color Settings

SCENES SCREEN (TOUCH-PANEL)

If the lighting or color balance doesn't look right in the video from the selected camera, go to the Scenes
screen and choose the appropriate lighting setting. These are good starting points if you are not
experienced with lighting and camera painting/shading.

If none of the available scenes produce the desired results, you can create custom settings.

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Adjusting Lighting and Color (CCU) Settings

CCU SCREEN (TOUCH-PANEL)

If none of the lighting selections on the Scenes screen produce the desired results, adjust the image using
the controls on the CCU screen.

You may need to experiment to find the best combination of image adjustments.

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Here are some tips.

What do you need to correct? Change this: How:

The image is too dark Iris Increase

(Reduce F-stop)

Iris Gain Increase

The image looks washed out or faded Iris Decrease

(Increase F-stop)

Iris Gain Decrease

Chroma Increase

Gamma Decrease

The subject is silhouetted against a bright

Backlight Compensation On

background

Colors look less vivid than they should Chroma Increase

Colors look too vivid Chroma Decrease

Highlights and shadows look right, but mid-

Gamma Increase

tones are too dark.

The mid-tones are too light. Enable Wide Dynamic Range (WDR) if the camera

supports this

Gamma Decrease

The image looks grainy Detail Decrease

Iris Gain Decrease

"Soft focus" effect; the image looks

Detail Increase

unrealistically smooth

Colors look wrong; white objects do not appear
white

Auto On

One Push (tap)

Red Gain (less red/less

Dial down/up

green)

Blue gain (less blue/less

Dial down/up

yellow)

Too much red Not enough red Too much blue Not enough blue Balanced

If you are adjusting for lighting conditions that are likely to recur, you can save your adjustments as a
custom scene.

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Integrator's Complete Guide to the PCC Matr ixMIX Live Production Controller

Saving Lighting and Color Adjustments

CCU SCREEN (TOUCH-PANEL)

When the lighting and color look good, select Store as Scene to save the adjustments. The screen prompts
you to store the scene as Custom A, Custom B, or Custom C.

After you store the scene, it is available on the Scenes screen.

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Integrator's Complete Guide to the PCC Matr ixMIX Live Production Controller

Working with Audio

AUDIO SCREEN (TOUCH-PANEL)

Up to four audio channels may be available on the Audio screen. Each provides a mute/unmute button,
volume read-out, and volume slider control.

The audio channels available on the Audio screen depend on how the connected switcher is configured.
Changing this requires administrative access to the switcher's web interface.

Working with On-Screen Graphics

KEYING SCREEN

Select the output to work with – Preview or Program.

To add or remove an existing graphic, select or deselect the Layer button associated with it.

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Integrator's Complete Guide to the PCC Matr ixMIX Live Production Controller

To associate a graphic with a layer:

1. Select Sources. The Keying >Sources screen displays the filename of the graphic (if any) associated
with each layer.

2. To delete a graphic from a layer, select the X to the right of the filename.

3. To add a graphic or change the graphic associated with a layer, select the Source button associated
with the layer. This displays the library of available graphics files and sources.

4. Optional:Select one of the file search filters to display only the graphics of the desired mask type or
source. If there are more graphics files and sources than will fit on the screen, the left and right
navigation arrows become active.

5. Select the desired graphics file or source. This takes you back to the Keying > Sources screen.

6. Select the X in the upper right corner to return to the main Keying screen.

35

Integrator's Complete Guide to the PCC Matr ixMIX Live Production Controller

Selecting a PIP Source and Layout

PIP SCREEN

1. Select the output to work with – Preview or Program.

2. Select the camera or other video source to use as the PIP source.

3. Select Layout to open the layout selection box.

4. Select the desired screen layout.

5. Select the X in the upper right corner to return to the PIP source selection screen.

36

Integrator's Complete Guide to the PCC Matr ixMIX Live Production Controller

Using Macros

MACROS SCREEN

Macros are defined in the switcher's administrative interface. Some may be specific to connected
equipment rather than outputs.

Select the desired macro. Allow time for the macro to complete before starting another action.

Note

Some macros enforce a delay to allow time for completion. The delay can be a minute or more in some
cases.

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Integrator's Complete Guide to the PCC Matr ixMIX Live Production Controller

Changing the Switching Mode

SETTINGS SCREEN, DEVICE TAB

On the Device tab of the Settings screen, select the desired switcher mode – A/B or Dual Bus.

After changing from A/B switching to dual-bus mode or vice-versa, the controller(s) associated with the
switcher may need to be rebooted.

Changing to Low-Power Mode (Standby)

SETTINGS SCREEN, DEVICE TAB

Note

On the Device tab of the Settings screen, select Standby. You may get a confirmation prompt.

When the controller is in standby, you can tap the touch-panel to return to normal operation.

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Integrator's Complete Guide to the PCC Matr ixMIX Live Production Controller

Specifications

Camera Management and Video Output

Control via IP
Network

Local Program

Up to 8 cameras via connected AV Bridge MatrixMIX switcher
Directory of up to 10 connected AV Bridge MatrixMIX switchers

HDMI at resolutions up to full HD (1080p/60)

Output

IP Streaming
Decoder and

H.264, RTSP Streaming

Resolution

Up to full HD (1080p/60)

Protocol

Hardware

Control console n 7” capacitive touch panel display – Camera presets and administrative menu

n Illuminated rotary knobs – Focus (control, auto/manual) and Menu (display

panel navigation)

n Rotary knobs – Pan, tilt, and zoom speed
n Illuminated pushbuttons – Program and Preview camera selection
n 3-axis Hall effect joystick, single-button – Pan, tilt, and zoom
n T-bar for manual transitions

System I/O n Gigabit Ethernet port with PoE+ support

n HDMI output

Power, Physical and Environmental

Power Requirements PoE+ (Power over

Power Consumption < 25W

Ethernet)

Height

5.125 in. (12.6 cm)

Operating temperature

0° to +40°C (32° to 104°F)

Width

Depth

Weight

17 in. (43.2 cm)

11 in. (27.9 cm)

7.2 lb (3.3 kg)

Specifications are subject to change without notice.

Operating humidity

Storage temperature

Storage humidity

20% to 80% RH

-5° to +60° C (23° to 140°F)

20% to 80% RH

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Integrator's Complete Guide to the PCC Matr ixMIX Live Production Controller

Troubleshooting and Care

If the equipment does not behave as you expect, use this table to determine whether to call Vaddio
Technical Support.

What is it doing? Possible causes Check and correct

Nothing.

The display is off and the
buttons do not light up.

Unable to log in successfully. The web interface is out of

Unable to access the
switcher's stream.

A switcher's status is
Disconnected and the
connection status icon is red.
The associated button is
labeled Disconnect.

Power is not connected. Connect the mid-span power injector's

The network/PoE+ cable from
the mid-span power injector is
bad.

The wall outlet is not active.
(Check by finding out if it
powers something else, such
as a laptop or phone charger.)

The device or its mid-span
power injector is bad.

sync with the unit. This can
happen if more than one person
is controlling the unit.

The password has been
changed.

Streaming is not enabled on the
switcher.

There is no longer a switcher at
that IP address.

power cord.

Check using known good cables.

Use a different outlet.

Contact your reseller or Vaddio
Technical Support.

Use the browser's page refresh button.

Contact your system administrator.

Log in to the switcher's web interface
as admin and enable the appropriate
stream.

Change the directory entry to use the
switcher's current IP address.

If this happens repeatedly, consider
working with your IT department to
assign static IP addresses to the
switchers and associated cameras.

The program and preview
indicators are blinking. (This
may be visible on the switcher
as well.)

The PCC MatrixMIX is not
connected to the network.

A take is in progress. If the
indicators keep blinking but no
take occurs, the T-bar is not at
either end of its travel.

40

Verify that a good network cable is
connected to the power injector's Data
In port.

Complete the take. Be sure the T-bar is
at the end of its travel.

Integrator's Complete Guide to the PCC Matr ixMIX Live Production Controller

What is it doing? Possible causes Check and correct

The connected switcher is
behaving in unexpected ways.

No audio or video from the

More than one operator has
control of the switcher.

Safety Mute is on. Deselect Safety Mute on the PCC
selected switcher; multiview
display is blank.

Safety Mute is on and cannot
be deselected.

No video from any source, but
audio is present.

The switcher is in standby

mode.

Video Mute is on at the

switcher.

No audio, but video is present. Audio Mute is on at the

switcher.

MatrixMIX touch-panel.

In the switcher's web interface,
deselect standby mode.

In the switcher's web interface,
deselect Video Mute.

In the switcher's web interface,
deselect Audio Mute.

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Integrator's Complete Guide to the PCC Matr ixMIX Live Production Controller

Compliance Statements and Declarations of Conformity

Compliance testing was performed to the following regulations:

FCC Part 15 (15.107, 15.109), Subpart B Class A

ICES-003, Issue 54: 2012 Class A

EMC Directive 2004/108/EC Class A

EN 55032: 2015 Class A

EN 55024: November 2010 Class A

KN22 2008 (CISPR 22: 2006) Class A

KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002) Class A

IEC 60950-1:2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety

EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2: 2013 Safety

FCC Part 15 Compliance

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15, Subpart B, of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his/her own expense.

Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) This device must accept any interference including interference that
may cause undesired operation of the device.

Changes or modifications not expressly approved by Vaddio can affect emission
compliance and could void the user’s authority to operate this equipment.

ICES-003 Compliance

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’emet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numeriques de la classe A
préscrites dans le Règlement sur le brouillage radioélectrique édicte par le ministère des Communications
du Canada.

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Integrator's Complete Guide to the PCC Matr ixMIX Live Production Controller

European Compliance

This product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissions
and Immunity and meets the requirements for a Class A digital device. In a domestic environment this
product may cause radio interference in which case the user may be required to take adequate measures.

Standard(s) To Which Conformity Is Declared:

EMC Directive 2004/108/EC

EN 55022: December 2010 Conducted and Radiated Emissions

EN 55024: November 2010 Immunity

EN 61000-4-2: 1995 + Amendments A1: 1998 + A2: 2001 Electrostatic Discharge

EN 61000-4-3: 2006 + A1: 2008 Radiated Immunity

EN 61000-4-4: 2004 + Corrigendum 2006 Electrical Fast Transients

EN 61000-4-5: 2006 Surge Immunity

EN 61000-4-6: 2009 Conducted Immunity

EN 61000-4-8: 2010 Power Frequency Magnetic Field

EN 61000-4-11: 2004

KN22 2008 (CISPR 22: 2006) Conducted and Radiated Emissions

KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002) IT Immunity Characteristics

EN 61000-4-2 Electrostatic Discharge

EN 61000-4-3 Radiated Immunity

EN 61000-4-4 Electrical Fast Transients

EN 61000-4-5 Surge Immunity

EN 61000-4-6 Conducted Immunity

EN 61000-4-8 Power Frequency Magnetic Field

EN 61000-4-11

IEC 60950-1: 2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety

EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2:
2013

Voltage Dips, Interrupts and
Fluctuations

Voltage Dips, Interrupts and
Fluctuations

Safety

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Integrator's Complete Guide to the PCC Matr ixMIX Live Production Controller

Warranty Information

See Vaddio Warranty, Service and Return Policies posted on support.vaddio.com for complete details.

Hardware* warranty: Two (2) year limited warranty on all parts and labor for Vaddio manufactured
products.Vaddio warrants its manufactured products against defects in materials and workmanship for a
period of two years from the day of purchase, to the original purchaser, if Vaddio receives notice of such
defects during the warranty.Vaddio, at its option, will repair or replace products that prove to be
defective.Vaddio manufactures its hardware products from parts and components that are new or
equivalent to new in accordance with industry standard practices.

Exclusions:The above warranty shall not apply to defects resulting from improper or inadequate
maintenance by the customer, customers applied software or interfacing, unauthorized modifications or
misuse, mishandling, operation outside the normal environmental specifications for the product, use of the
incorrect power supply, modified power supply or improper site operation and maintenance.OEM and
special order products manufactured by other companies are excluded and are covered by the
manufacturer’s warranty.

Vaddio Service Department:Vaddio will test, repair, or replace the product or products without charge if
the unit is under warranty. If the product is out of warranty, Vaddio will test then repair the product or
products.The cost of parts and labor charge will be estimated by a technician and confirmed by the
customer prior to repair.All components must be returned for testing as a complete unit.Vaddio will not
accept responsibility for shipment after it has left the premises.

Vaddio Technical Support:Vaddio technicians will determine and discuss with the customer the criteria
for repair costs and/or replacement. Vaddio Technical Support can be contacted by email at

[e-mail] or by phone at one of the phone numbers listed on support.vaddio.com.

Return Material Authorization (RMA) number:Before returning a product for repair or replacement
request an RMA from Vaddio’s technical support.Provide the technician with a return phone number, e­mail address, shipping address, product serial numbers and original purchase order number.Describe the
reason for repairs or returns as well as the date of purchase. See the General RMA Terms and Procedures
section for more information. RMAs are valid for 30 days and will be issued to Vaddio dealers only.End
users must return products through Vaddio dealers. Include the assigned RMA number in all
correspondence with Vaddio.Write the assigned RMA number clearly on the shipping label of the box when
returning the product.All products returned for credit are subject to a restocking charge.Special order
product are non-cancelable and not returnable.

Voided varranty:The warranty does not apply if the original serial number has been removed or if the
product has been disassembled or damaged through misuse, accident, modifications, use of incorrect
power supply, use of a modified power supply or unauthorized repair.

Shipping and handling:Vaddio will not pay for inbound shipping transportation or insurance charges or
accept any responsibility for laws and ordinances from inbound transit.Vaddio will pay for outbound
shipping, transportation, and insurance charges for all items under warranty but will not assume
responsibility for loss and/or damage by the outbound freight carrier.If the return shipment appears
damaged, retain the original boxes and packing material for inspection by the carrier.Contact your carrier
immediately.

Products not under warranty: Payment arrangements are required before outbound shipment for all out of
warranty products.

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Integrator's Complete Guide to the PCC Matr ixMIX Live Production Controller

Photo Credits

European Space Agency (ESA) astronaut Samantha Cristoforetti, a Flight Engineer with Expedition 42,
photographs the Earth through a window in the Cupola on the International Space Station
By NASA - https://blogs.nasa.gov/ISS_Science_Blog/2015/03/06/women-in-space-part-two-whats­gender-got-to-do-with-it/, Public Domain, https://commons.wikimedia.org/w/index.php?curid=38834990

Carl Sagan, Bruce Murray, Louis Friedman (founders) and Harry Ashmore (advisor), on the occasion of
signing the papers formally incorporating The Planetary Society
By credit NASA JPL - JPL, Public Domain, https://commons.wikimedia.org/w/index.php?curid=1180927

Main Control Room / Mission Control Room of ESA at the European Space Operations Centre (ESOC) in
Darmstadt, Germany
By European Space Agency - ESOC flickr, Credit: ESA - Jürgen Mai, CC BY-SA 3.0-igo,
https://commons.wikimedia.org/w/index.php?curid=36743173

Expedition 42 on orbit crew portrait, International Space Station, Mar. 7, 2015 – Barry Wilmore
(Commander) Top, Upside down, to the right cosmonaut Elena Serova, & ESA European Space Agency
Samantha Cristoforetti. Bottom center US astronaut Terry Virts, top left cosmonauts Alexander
Samokutyaev and Anton Shkaplerov.
By NASA - https://www.flickr.com/photos/nasa2explore/16166230844/, Public Domain,
https://commons.wikimedia.org/w/index.php?curid=38931301

European Space Agency astronaut Luca Parmitano, Expedition 36 flight engineer, outside the International
Space Station
By NASA - http://spaceflight.nasa.gov/gallery/images/station/crew-36/html/iss036e016704.html, Public
Domain, https://commons.wikimedia.org/w/index.php?curid=27263573

Chris Cassidy, Luca Parmitano, and Karen Nyberg, ISS, 2013. Photo Credit: NASA

Nicolas Altobelli, Rosetta Scientist at ESA's European Space Astronomy Centre, Villanueva de la
Cañada, Madrid, Spain
By European Space Agency - Nicolas Altobelli talks to the media, CC BY-SA 3.0-igo,
https://commons.wikimedia.org/w/index.php?curid=36743144

Andrea Accomazzo, ESA Rosetta Spacecraft Operations Manager, providing a live update from the Main
Control Room at ESA's European Space Operations Centre, Darmstadt, Germany during the Rosetta
wake-up day.
By European Space Agency - Live update from the Main Control Room, CC BY-SA 3.0-igo,
https://commons.wikimedia.org/w/index.php?curid=36743150

45

Index

A

accessories 3
admin login 8-9, 14

changing 14
default 8

audio 34

operator controls 34

automatic NTP updating (setting) 13

B

backing up a configuration 15
backlight compensation 31
brightness, touch-panel display 23
browser compatibility 8
buttons 4-5

camera select 4-5

D

damage, preventing 6
date and time settings 13
default settings, restoring 17
detail setting 31
DHCP addressing 12
diagnosing problems 40
diagnostic logs 18
Diagnostics page (web) 18
diagram, connection 7
directory 19, 24

adding switchers 19
naming devices 19
selecting a switcher 24

display, touch-panel 4

E

Ethernet/PoE+ port 5
exporting configuration data 15

C

cable 6

connectors 6
length, maximum 6

camera presets 28

setting 28
camera select buttons 4-5
capabilities 1, 39
CCU scenes 30
CCU screen (touch-panel) 31
cheat sheet 10, 22

touch-panel display 22

web interface 10
chroma setting 31
color settings 30-31
compatibility 2, 7-8

browsers 8

firmware 7

hardware 2
configuration data 15

exporting 15

importing 15
configuration, saving or restoring 15
connection diagram 7
connector panel 5
console 4-5

F

factory defaults, restoring 17
fault isolation 40
firmware 7, 16

update 16
version 7

focus knob 4

G

gain 31

red/blue/iris 31
gamma setting 31
getting help 18
graphics 34

activating 34

selecting 34
guest access 14

allowing 14

H

hardware setup 7
help 18
Help page (web) 18
hostname 12

I

importing a configuration 15
inactive sessions (web interface) 14

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Integrator's Complete Guide to the PCC Matr ixMIX Live Production Controller

information, room 14
Invert Joystick control 23
IP address 8, 12

configuring 12
default 12
discovering 8

IP streaming

latency 21

iris settings 31

J

joystick 4-5, 20, 23

direction (normal/reverse) 23
setting pan and tilt direction 20

K

keying 34
knobs 4

that's it – just knobs. 4

L

labels, room 14
lighting settings 30
log files 18
login 8-9
low-power state 38

M

macros 37

using 37
Macros screen (touch-panel) 37
making a scene 33
maximum cable lengths 6
menu knob 4, 21
microphones 22, 34

adjusting volume 34

muting 22, 34
multiviewer output 21, 24

viewing as an IP stream 21, 24
muting 22, 34

all outputs 22

microphones 34

speakers 34

N

naming devices in the directory 19
network configuration 8, 12

default 8, 12
Networking page (web) 12-13

NTP server 13

P

packing list 3
page 12-18, 20, 38

Diagnostics 18
Help 18
Networking 12-13
PCC Settings 20
Room Labels 14
Security 14
System 15-17

Video Switching 38
pan speed 4
part numbers 3
passwords 9, 14

default 9
PCC settings page (web) 20
PCC Settings page (web) 20
performance specifications 39
PIP 36

layout 36

source 36
PIP screen 36
PoE+ power 5
power-up order 7
power down 38
power up 38
presets 28

setting 28
Presets screen (touch-panel) 28
product capabilities 1, 39
product compatibility 7
product returns and repairs 44

Q

quick reference 10, 22

touch-panel display 22

web interface 10

R

remote operation 21, 24
restoring a configuration 15
restoring default settings 17
RJ-45 connectors 6
room information 14
Room Labels page (web) 14

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Integrator's Complete Guide to the PCC Matr ixMIX Live Production Controller

S

saving a configuration 15
scenes 30, 33

storing 33
Scenes screen (touch-panel) 30
Security page (web) 14
Settings screen (touch-panel) 27
settings, color and lighting 31
software update 16
solving problems 40
speakers 22, 34

adjusting volume 34

muting 22, 34
speed 4

pan, tilt, and zoom 4
standby state 20, 38

behavior of connected devices 20
static IP address 12
storing a configuration 15
streaming 24, 26

sources 24, 26
streaming media player 21, 24
Streaming screen (touch-panel) 26
supported web browsers 8
switchers, adding to the directory 19
switching mode 38

A/B 38

dual-bus 38
System page (web) 15-17
system time 13

user login 8, 14

changing 14
default 8

V

video mute 22
video sources 26

mapping to video outputs 26
Video Switching page (web) 38
volume controls 34

W

warranty 6, 44
web browsers supported 8
web interface 9, 12-18, 20, 38

admin access 9

Diagnostics page 18

Help page 18

Networking page 12-13

PCC Settings page 20

Room Labels 14

Security page 14

System page 15-17

Video Switching page 38
what's in the box 3
wide dynamic range setting 31

Z

zoom speed 4

T

T-bar 5
takes 27

transition time 27
technical support 18
tilt speed 4
time and date settings 13
time zone 13
touch-panel 4, 23

display brightness 23
transitions, video 27

time 27
Tri-Sync settings 28
troubleshooting 40

U

update 16

48

Vaddio is a brand of Milestone AV Technologies · www.vaddio.com · Phone [phone] /
+1.763.971.4400 · Fax [phone] · Email [e-mail]

Visit us at support.vaddio.com for firmware updates, specifications, drawings, manuals, technical support
information, and more.

Vaddio, AV Bridge, and MatrixMIX are trademarks or registered trademarks of Milestone AV Technologies.
The term HDMI and the HDMI logo are trademarkes or registered trademarks of HDMI Licensing LLC in the
United States and other countries. All other brand names or marks are used for identification purposes and
are trademarks of their respective owners.

In British Columbia, Milestone AV Technologies ULC carries on business as MAVT Milestone AV
Technologies ULC.

©2017 Milestone AV Technologies