Ubiquiti UVC-G3 User Manual
<Product_Name> Video User Guide
IP Camera/NVR
Management System
Software Release: 3.2
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Table of Contents
Chapter 1: Installation ..............................................1
Overview .........................................................................1
Supported Products ..............................................................1
System Requirements ............................................................1
Hardware Installation .............................................................1
Software Installation ..............................................................1
UniFi Video Setup ................................................................2
Launching UniFi Video ............................................................4
Non-Cloud UniFi Video Setup .....................................................5
Enabling Cloud Access from Existing Installations .................................7
Chapter 2: Cameras .................................................9
Camera Details Window .........................................................10
Table of ContentsUniFi Video User Guide
Chapter 3: Map ....................................................15
Defining a Map ..................................................................15
Chapter 4: Live View ...............................................17
Create a New View ..............................................................17
Edit a View ......................................................................18
Chapter 5: Timeline ................................................19
Selecting a Clip for Playback .....................................................19
Playback ........................................................................20
Chapter 6: Recordings .............................................23
Viewing Recordings .............................................................24
Chapter 7: Alerts ..................................................25
Alerts Home Page ...............................................................25
Chapter 8: Users ...................................................27
User Details .....................................................................27
Chapter 9: Settings ................................................31
NVR Settings ....................................................................32
Appendix A: Mobile App ..........................................35
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UniFi Video App for iOS ..........................................................35
UniFi Video App for Android .....................................................42
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Table of Contents UniFi Video User Guide
Appendix B: Standalone Mode ....................................49
Using Standalone Mode .........................................................49
Configuring the Camera .........................................................52
Standalone Mode from UniFi Video ..............................................52
Appendix C: Contact Information ..................................55
Ubiquiti Networks Support ......................................................55
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Chapter 1: InstallationUniFi Video User Guide
Chapter 1: Installation
Overview
UniFi® Video is a powerful and flexible, integrated IP
video management surveillance system designed to work
with Ubiquiti’s UniFi Video Camera product line. UniFi
Video has an intuitive, configurable, and feature‑packed
user interface with advanced features such as motion
detection, auto‑discovery, user‑level security, storage
management, reporting, and mobile device support.
The UniFi Video software comes pre‑installed on the UniFi
NVR and requires no additional software installation. This
chapter provides instructions for users who are not using
the UniFi NVR and wish to install the UniFi Video software
on a computer or other hardware platform that meets the
system requirements listed below.
Supported Products
The following models of the UniFi Video Camera are
supported by v3.2:
• UniFi Video Camera G3 (UVC‑G3)
• UniFi Video Camera G3 Dome (UVC‑G3‑DOME)
• UniFi Video Camera (UVC)
• UniFi Video Camera Pro (UVC‑Pro)
• UniFi Video Camera Dome (UVC‑Dome)
• UniFi Video Camera Micro (UVC‑Micro)
Software Installation
Download the latest version of the UniFi Video software at:
www.ubnt.com/download
Then follow the instructions for your system.
Windows Installation
To install the software on Windows:
1. Run the downloaded UniFi Video installer file as
Administrator. You may be asked to allow the program
to make changes to the computer you’re installing it
on. If so, click Yes.
2. When the Ubiquiti UniFi Video Setup wizard starts, click
Next to continue the installation.
3. Click I Agree to accept the license agreement and
continue with setup wizard.
Note: UniFi Video v3.2 does not support airCam
cameras.
System Requirements
• 64‑bit Debian 7.0 (or above), Ubuntu v12.04 or v14.04,
or Microsoft Windows 8/7 system with an Intel or
compatible 1.86 GHz (or above) processor with a
minimum of 2GB RAM
• Mobile: iOS or Android
• Java Runtime Environment 1.6+
• Web Browser: Google Chrome
Hardware Installation
Ensure that each camera on your network is running the
latest version of the firmware. The latest firmware (and
other UniFi Video downloads) can be found online at:
www.ubnt.com/download
Follow the directions in the Quick Start Guide that
accompanied your UniFi Video Camera to install your
cameras.
4. The UniFi Video Setup wizard will install files on your
system. When it is finished, click Next.
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Chapter 1: Installation UniFi Video User Guide
5. If your computer doesn’t have the Java 1.6 software
platform (or newer) installed, you will be prompted to
install it. Click Install to continue. Click Close when it is
finished installing.
6. Ensure that Start UniFi Video after installation is selected
and click Finish. This will start the UniFi Video service.
UniFi Video Setup
Follow these instructions to set up the UniFi Video
software for cloud access:
1. Open the Chrome browser application on any
computer on the same network as the installed
software.
2. Enter https://video.ubnt.com in your browser’s
address field. Press Enter (PC) or Return (Mac).
3. Enter the Username and Password for your Ubiquiti
account. Click Sign In.
Note: If you do not have a Ubiquiti account,
create one as follows:
1. Click Register.
2. Enter the requested information. Click
Register.
3. A verification e‑mail will be sent to the e‑mail
account you specified. Open the e‑mail and
click the link to verify your account.
Linux Installation
To install the software on linux, enter the following:
sudo dpkg -i <installation_file>
where installation_file is the file you downloaded
from www.ubnt.com/download
Mobile Installation
For detailed information on installing and using the
mobile app, refer to “Mobile App” on page 35.
4. Click Get Started to begin setup of your NVR.
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Chapter 1: InstallationUniFi Video User Guide
5. The setup wizard will search for the NVR on your
network.
6. If your NVR cannot be found, the wizard displays
“Unable to Locate NVR”. Verify that the NVR is
connected to your network and click Rescan to try
again.
8. The Setup NVR window will appear:
a. Enter a name for the NVR.
b. Specify your time zone.
c. Select I agree to the Terms of Service (click Terms
of Service to view the Terms of Service).
d. Click Next.
9. Create the local admin account by entering a Name,
Username, and Password (enter twice to confirm). This
information will be used to log in and access the UniFi
Video Controller system. Click Next.
7. The NVR Discovered window will appear, listing any
NVRs that were discovered. Select your NVR and click
Continue.
10. The Setup Cameras window will appear. Enter a
password (twice to confirm) to be used to manage your
cameras.
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Chapter 1: Installation UniFi Video User Guide
11. A list of cameras will be displayed, allowing you to
select the cameras to be controlled by the NVR.
12. If you do not want to add cameras at this time:
a. Click Skip this Step.
b. Go to step 16.
13. To add the camera(s):
a. Select each camera you want to add by clicking the
check box next to it in the list.
b. Click Add Selected Cameras.
15. When the firmware update is complete, “Setup
Complete” will be displayed. Click Go to Live View:
16. The UniFi Video Management software opens. If
you added cameras, the Live View page is displayed;
otherwise, the Cameras page is displayed.
Setup is complete.
Launching UniFi Video
After you have set up UniFi Video on your NVR, launch
UniFi Video from the cloud as follows:
1. Open the Chrome browser application on a computer
with an Internet connection.
2. Enter https://video.ubnt.com in your browser’s
address field. Press Enter (PC) or Return (Mac).
3. Enter the Username and Password for your Ubiquiti
account. Click Sign In.
4. UniFi Video will connect to your NVR and open.
14. Wait while the firmware for the selected camera(s) is
updated.
Note: You can also launch UniFi Video from a
computer on the same network as the NVR:
1. Open the Chrome browser application on a
computer on the same network as the NVR.
2. Enter https://<NVR_address> in your browser’s
address field, where NVR_address is the NVR’s IP
address. Press Enter (PC) or Return (Mac).
3. Enter the Username and Password for your admin
account on the NVR. Click Sign In.
4. The UniFi Video application will open.
Proceed to the appropriate chapter for information on
using the UniFi Video Management software:
• “Cameras” on page 9
• “Map” on page 15
• “Live View” on page 17
• “Timeline” on page 19
• “Recordings” on page 23
• “Alerts” on page 25
• “Users” on page 27
• “Settings” on page 31
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Chapter 1: InstallationUniFi Video User Guide
Non-Cloud UniFi Video Setup
This section describes how to launch and set up
UniFi Video using the software installed in “Software
Installation” on page 1.
Windows Launch
Launch includes two steps:
1. Start the UniFi Video service. If you selected Start UniFi
Video after installation when you installed the software,
the UniFi Video service will be started automatically.
If you didn’t select the option to start the UniFi Video
service automatically, you can start it using one of the
following two methods:
‑ Start Menu
a. Click the Start menu and select All Programs from
the popup menu.
b. Scroll down to Ubiquiti UniFi Video and click the
folder name once to expand its contents.
c. Select Ubiquiti UniFi Video. This will launch the
UniFi Video tray icon in the bottom right corner of
the Windows taskbar.
Windows UniFi Video Setup
1. If you receive a security warning, click Advanced, and
then click Proceed to <NVR IP address>.
2. The Setup NVR window will appear:
a. Enter a name for the NVR.
b. Specify your time zone.
c. Select I agree to the Terms of Service (click Terms
of Service to view the Terms of Service).
d. Click Next.
UniFi Video Tray Icon
‑ Desktop Icon
a. Double‑click the icon shown below to start the UniFi
Video service.
b. The UniFi Video tray icon will appear in the bottom
right corner of the Windows taskbar.
UniFi Video Tray Icon
2. Click the UniFi Video tray icon and select Open in
Browser from the pop‑up menu.
3. Create an Admin account by entering a Name,
Username, and Password (enter twice to confirm). This
information will be used to log in and access the UniFi
Video Controller system. Click Next.
The UniFi Video software will open in your browser. The
first time you use the software, set up the NVR as detailed
in “Windows UniFi Video Setup” on page 5.
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4. The Setup Cameras window will appear. Enter a
password (twice to confirm) to be used to manage your
cameras.
5. A list of cameras will be displayed, allowing you to
select the cameras to be controlled by the NVR.
8. Wait while the firmware for the selected camera(s) is
updated.
9. When the firmware update is complete, “Setup
Complete” is displayed. Click Go to Live View to display
the cameras on the Live View page of the UniFi Video
Management software:
6. If you do not want to add cameras at this time:
a. Click Skip this Step.
b. The UniFi Video Management software opens and
displays the Cameras page.
c. Setup is complete.
7. To add the camera(s), select them as follows:
a. Click the check box next to the camera in the list.
b. Click Add Selected Cameras.
Proceed to the appropriate chapter for information on
using the UniFi Video Management software:
• “Cameras” on page 9
• “Map” on page 15
• “Live View” on page 17
• “Timeline” on page 19
• “Recordings” on page 23
• “Alerts” on page 25
• “Users” on page 27
• “Settings” on page 31
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Enabling Cloud Access from Existing Installations
If you have upgraded to UniFi Video version 3.2 from an
older version, follow these instructions to enable cloud
access to your UniFi Video Management system:
1. Launch the UniFi Video Management software, as
described in “Launching UniFi Video” on page 4.
2. Click Settings to open the Settings page.
3. Click Connect to My Ubiquiti Account.
Note: If you do not have a Ubiquiti account, you
must create one before continuing. Create a new
Ubiquiti account as follows:
1. Go to https://video.ubnt.com
2. Click Register.
3. Enter the requested information. Click
Register.
4. A verification e‑mail will be sent to the e‑mail
account you specified in the previous step.
Open the e‑mail and click the link to verify your
account.
5. Enter your Username and Password of your Ubiquiti
account to connect the account to the NVR.
6. You will now be able to access your UniFi Video
Management system from https://video.ubnt.com
Chapter 1: InstallationUniFi Video User Guide
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Chapter 2: CamerasUniFi Video User Guide
Chapter 2: Cameras
On the Cameras page, you have the option to view all
cameras (default), a selected group of cameras, or a single
camera, depending on your search criteria. The Search
option will narrow down the list of cameras displayed as
you type characters into the Search text field, eliminating
the ones that don’t match your search criteria. The
searchable columns are Name, Host, and MAC Address.
Each camera will be categorized as Managed or
Unmanaged and the number in the upper left corner
indicates how many cameras you have per category. In
this example, there are 29 Managed cameras.
Cameras listed under the Managed tab have been added
to the UniFi Video management system. Cameras listed
under the Unmanaged tab have not been configured or
added to the UniFi Video management system yet, or have
been unmanaged.
To change the status of a camera from Unmanaged to
Managed, follow these steps:
1. Click Unmanaged to see a list of unmanaged cameras.
2. Click a camera to view its details. Refer to
“Configuration” on page 14.
3. Enter the username and password for the selected
camera and click Manage.
Once you’ve finished adding the unmanaged cameras,
click Managed to return to the Managed cameras view.
For each camera, the Managed camera view lists the Name,
Host (address), MAC Address, Last Recording, and Link State.
Click a column heading to sort the list by that column;
click again to reverse the sort order.
Name Displays the local device name and a thumbnail
image of the camera.
Host Displays the local host IP address assigned to each
specific camera.
MAC Address Displays the MAC Address of the camera.
Each camera has its own unique hardware address.
Last Recording Displays how long it has been since a
camera recorded something based on its recording mode.
Refer to “Recording” on page 12.
Link State Displays the following information for the
currently selected camera:
• Connection type:
• Wired or Wireless
Green icon: Camera is connected
Gray icon: Camera is disconnected
• Connection state: Connected, Disconnected, Rebooting,
Unauthenticated
• Connection speed in Mbps (wired cameras only)
• Connection quality in dBm (wireless cameras only)
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Chapter 2: Cameras UniFi Video User Guide
Live Feed Click
selected camera.
LIVE FEED
to view a live feed of the
Camera Details Window
Click a camera to view the details window and display its
IP Address, MAC Address, Model Name, Uptime, Connected
Time, Last Motion At, and Status. To select more than one
camera, click the checkbox next to each camera. To select
a range of cameras, press and hold Shift, and then click the
first and last cameras in the range.
Note: To select a camera, do not click the Host
column (doing so brings up the camera’s web UI,
described in “Camera Window” on page 10).
The Camera Details window also has four clickable tabs:
Video, Recording, Stats, and Manage.
Hide Details Click to hide the camera details. Click it
again to reveal the camera details.
Exit Camera Detail Click to close and exit the Camera
Details window.
Live Stream Click the image thumbnail in the upper-right
corner to display the live stream window of the selected
camera.
Live Stream Window
The Live Stream window above has a menu bar in the
upper right corner that allows you to view the camera
feed in Full Screen, adjust the Image Settings, change the
Camera Resolution, and adjust the volume controls for
audio input and output.
Full Screen Click to view the live stream window in
full screen. Press esc on your keyboard to exit full screen
mode and return to the window view.
IP Address Displays the local IP address of the camera.
MAC Address Displays the MAC (Media Access Control)
Address of the camera. Each camera has its own unique
hardware address.
Firmware Displays the version of the firmware currently
installed on the camera.
Model Name Displays the model name of the camera.
Uptime Displays the amount of time that a camera has
been running without interruption or since last reboot.
Connected Time Displays the amount of the time the
camera has been connected.
Last Motion At Displays the last date and time that
motion was detected by the camera you are currently
viewing.
Status Displays the current status of the camera.
Indicators are Connected, Disconnected, or Rebooting.
Reboot (Functional for administrators only.) Click
Reboot to reboot the camera. The camera’s status
will temporarily change from Connected to Rebooting,
and then Disconnected before coming back online as
Connected. Rebooting a camera will also reset the Uptime
and Connected Time fields in the details window.
Image Settings Click to view the imaging drop-down
menu that allows you to change the live view image
settings for each of the following:
• Brightness Adjust the brightness of
the live view image by dragging the
slider control to the left or right.
• Contrast Adjust the contrast of the
live view image by dragging the slider
control to the left or right.
• Hue Adjust the hue of the live view
image by dragging the slider control
to the left or right.
• Saturation Adjust the saturation of
the live view image by dragging the
slider control to the left or right.
• Denoise Adjust the noise level of the live view image
by dragging the slider control to the left or right.
• Sharpness Adjust the sharpness of the live view image
by dragging the slider control to the left or right.
• WDR Adjust the WDR (Wide Dynamic Range) sensitivity
of the live view image by dragging the slider control
to the left or right. WDR helps create better image and
video detail in frames that contain both light and dark
areas that would otherwise be over- or underexposed.
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Chapter 2: CamerasUniFi Video User Guide
• AE Mode Choose AE (Auto Exposure) mode for the
live view images by selecting Normal, Anti-Flicker for
60Hz light, or Anti‑Flicker for 50 Hz light from the
drop-down menu. The default is Normal.
• Orientation Change the way an image is displayed
in the live stream window by selecting Normal, Flip
Horizontally, Flip Vertically, or Flip Both from the
drop-down menu. The default setting is Normal.
• Infrared The infrared filter can be changed for the live
view image by selecting On or Off from the drop-down
menu. The default setting is Auto.
Camera Resolution Click to set the live view image
resolution to High, Medium, or Low. The default setting
is Auto, which allows the camera to choose the best
supported setting automatically.
Microphone Volume (Option available for cameras that
support audio.) Click to adjust the microphone volume
used to record audio input for a recording. You can adjust
the volume by dragging the slider horizontally.
Video
Resolution
Resolution in this section refers to video output quality
expressed in total pixels: image length (horizontal) x
image height (vertical).
Override Suggested Settings Click to enable or disable
manual override of the selected camera’s resolution
settings. With Override Suggested Settings set to ON, you
will be able to adjust FPS (frames per second, also known
as frequency) and Bitrate for each resolution’s video
output.
High
FPS Drag the slider to choose a frame rate for the selected
camera’s video output resolution.
Bitrate Drag the slider to choose a bitrate for the selected
camera’s video output resolution.
Medium
FPS Drag the slider to choose a frame rate for the selected
camera’s video output resolution.
Bitrate Drag the slider to choose a bitrate for the selected
camera’s video output resolution.
Low
FPS Drag the slider to choose a frame rate for the selected
camera’s video output resolution.
Bitrate Drag the slider to choose a bitrate for the selected
camera’s video output resolution.
Audio Output (Option available for cameras that support
audio.) Click to mute or unmute the live view audio
feed of the camera.
Close Click to close the Camera Details window and
exit back to the home screen.
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On Screen Display
Override Message Click to enable or disable message
override. When enabled, enter the text, for example, Rob’s
Office, that you want to be displayed on the video feed for
the selected camera.
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Chapter 2: Cameras UniFi Video User Guide
Timestamp Overlay Click to enable or disable the
timestamp from appearing on the live video feed.
Watermark Click to enable or disable the visibility of the
watermark on the live video feed of the selected camera.
RTSP Service
RTSP (Real Time Streaming Protocol) is a network protocol
designed for facilitating the playback of media files.
High
Enable RTSP Service Click to enable the RTSP Service and
display the RTSP URL for the selected camera. The default
setting is OFF.
• RTSP URL URL link to a camera’s live video stream. You
can copy and paste this address into your web browser
for live viewing.
Medium
Enable RTSP Service Click to enable the RTSP Service and
display the RTSP URL for the selected camera. The default
setting is OFF.
• RTSP URL URL link to a camera’s live video stream. You
can copy and paste this address into your web browser
for live viewing.
Low
Enable RTSP Service Click to enable the RTSP Service and
display the RTSP URL for the selected camera. The default
setting is OFF.
• RTSP URL URL link to a camera’s live video stream. You
can copy and paste this address into your web browser
for live viewing.
• Don’t record Nothing will be recorded by the camera.
• Always record Enables the camera to record all the
time, regardless if there is motion detected or not.
• Record only motion All captured images are analyzed
and only recorded when motion is detected.
• Record on schedule Allows you to set up a specific
recording schedule for each individual camera.
Choosing this Record Mode will display a Schedule
option. Click the Schedule drop-down menu to create a
new schedule or select from a list of existing schedules.
- New Schedule To create a new recording schedule,
click and drag a block of time on each day you would
like the camera to record. When you are finished,
click Save. You can also update or delete an existing
schedule by clicking to view it in edit mode.
Resolution Choose one of the following three resolutions
to use for the selected camera:
High High resolution
•
Medium Medium resolution
•
Low Low resolution
•
Motion Detection
Recording
Configuration
Record Mode Allows you to define the recording mode of
the selected camera.
• Don’t change This option only appears when multiple
cameras are selected. Choosing this option keeps the
cameras in their current recording mode.
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Zones Click Configure to edit motion zones for the
selected camera. This option does not appear if multiple
cameras are selected, as zones are configured individually.
Minimum Motion Event Trigger Drag the slider control
left or right to set the minimum duration (0 to 5 seconds)
that motion must take place to trigger recording.
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Chapter 2: CamerasUniFi Video User Guide
Seconds To Record Before Enter the number of seconds
you want UniFi Video to record before the triggering
motion occurs on the selected camera.
Seconds To Record After Enter the number of seconds
you want UniFi Video to record after the triggering motion
occurs on the selected camera.
Configuring a Zone
Adjustment Points
Click to refresh the camera image that
appears in the zone preview.
Use this button to delete the current zone.
Click an area of the camera feed to define
another zone after deleting the existing zone.
Enter a name or brief description of the zone
Entry Door
you are creating, in the text field provided. In
this example, Entry Door is used.
Click Save when you are done configuring
and naming your new zone.
Click Revert to cancel all changes and restore
the previous settings.
Stats
By default, the initial zone for each camera is the entire
viewing area captured in the live feed window. Click
and drag the Adjustment Points from each corner of the
window to the perimeter of the area you would like to
define as your zone. Only motion within this zone will
trigger recording.
Click to test the zone you just created and adjust
the sensitivity using the Sensitivity Slider control. Image
trails will appear when motion is detected and the
sensitivity level and motion spikes will appear in the
bottom right corner of the camera feed. The sensitivity
level is represented by the blue line. As various degrees of
motion occur, you’ll see spikes of different levels. Adjust
the sensitivity to a level that best suits your needs. Motion
spikes that exceed the defined sensitivity threshold will
be recorded when motion recording is enabled. Click Test
Zone again to stop the test.
Motion Trails
Motion Spike
Sensitivity Level
Sensitivity Slider
CPU (% Utilization) Displays the camera’s CPU utilization
recorded over 24 hours with high, low, and average points
highlighted. Red indicates the highest point, green is the
average, and blue is the lowest point during sampled
intervals.
Memory (% Utilization) Displays the percentage of the
camera’s memory utilization over a 24-hour period.
Network (Kbytes/sec) Displays the network traffic for the
selected camera over the last 24 hours. Graph is expressed
in kilobytes per second.
Disk (Mbytes) Displays the amount of disk usage for the
selected camera over the last 24 hours. Graph is expressed
in total megabytes.
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Manage
Configuration
Host Displays the local IP address configured for the
camera you are currently viewing.
Alias Displays the device name configured for the live
feed window for each camera. This is different from the
name described for “On Screen Display” on page 11.
Unmanage
Click Unmanage if you no longer want to manage the
selected camera. In doing so, you will have the following
options:
Keep My Recordings Click Keep My Recordings to
remove the camera from your management system, but
retain all existing recordings made by the camera.
Remove Everything Click Remove Everything to remove
the camera and delete all recordings (except locked
recordings) made by the camera.
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