Thank you for purchasing the Ubiquiti Networks® UniFi®
Security Gateway XG. This Quick Start Guide is designed
to guide you through installation and also includes
warrantyterms.
Package Contents
UniFi Security Gateway XG
Mounting
Brackets (Qty. 2)
Rubber Feet (Qty. 4)Power CordQuick Start Guide
Bracket Screws
(Qty. 8)
Mounting
Screws (Qty. 4)
Enterprise 10G Gateway
Router with DPI
Model: USG-XG-8
Cage Nuts
(Qty. 4)
UniFi Controller System Requirements
• Linux, MacOSX, or Microsoft Windows 7/8/10
• Java Runtime Environment 7 (or above)
• Web Browser: Google Chrome (Other browsers may have
limited functionality)
• UniFi Controller software v5.6 or higher (available at:
www.ubnt.com/download/unifi)
IMPORTANT: We strongly recommend using UPS backup
and power regulation to prevent equipment damage due
to stability issues with local AC power.
TERMS OF USE: All Ethernet cabling runs must use CAT5 (or above). It is the professional
installer’s responsibility to follow local country regulations and indoor cabling requirements.
Network Requirement
UAP-AC-M-PRO
A UniFi Cloud Key or management station running the UniFi
Controller software, located either on-site and connected to
the same Layer-2 network, or off-site in the cloud or NOC
UniFi Application Server
(UniFi Controller)
UniFi Switch
UAP-AC-PROUAP-AC-HD
1G1G
UniFi Switch
LAN
USG-XG-8
WAN
Internet
CURRENT SITE
Default
25 22
547
597
2 118
WAN
LAN WLAN
2290.2
0.9 116
7 0.94 1
7
0.01 413
ACTIVE DEVICE
ACTIVE DEVICES
2.33
200+0 700+0
Inacve 0
Inacve 0
msec Mbps
0
Pending 0
Pending
LATENCY THROUGHPUT
SPEED TEST
DOWNLOAD THROUGHPUT & LATENCY
DEVICES ON 2.4 GHZ CHANNEL
250
10
Latency [msec]
200
8
150
6
1 2 3 4 5 6 7 8 9 10 11
100
4
50
2
Throughput [Mbps]
DEVICES ON 5 GHZ CHANNEL
0
0
24 HRS 12 HRS NOW
Avg/Max Throughput Latency
UPLOAD THROUGHPUT & LATENCY
36 40 44 48 52 56 60 64
100
10
Latency [msec]
80
8
100 104 108 112 116 120 124 128
60
6
40
4
20
2
Throughput [Mbps]
132 136 140 144 149 153 157 161 165
0
0
24 HRS 12 HRS NOW
DEEP PACKET INSPECTIONCLIENTSDEVICES
258
Motorola
Network Protocols
241
Lenovo
Streaming Media
WLAN
118
220
SamsungE
Web / Web 2.0
126
645 GB
1172
LAN
7
213
Dell
File Transfer
DEVICES
TRAFFIC
CLIENTS
WAN
1
130
Acer
Social Network
110
Other
Other
Remote Access to
UniFi Controller
USERNAME
admin
118
ACTIVE DEVICES
Inacve 0
0
Pending
582 GB
23.3 GB
22.7 GB
8.47 GB
3.6 GB
5.46 GB
Sample Network Diagram
All UniFi devices support off-site management controllers. For
setup details, see the User Guide on our website at:
www.ubnt.com/download/unifi
Hardware Overview
Front Panel Ports
microSD
InterfaceDescription
microSDReserved for future use.
USBReserved for future use.
RJ45 serial console port for Command
Line Interface (CLI) management. Use
an RJ45-to-DB9 serial console cable, also
known as a rollover cable, to connect
the Console port to your computer. Then
Console
SFP+
(Ports 1-8)
RJ45
(Port 0)
configure the following settings as needed:
• Baud rate 115200
• Data bits 8
• Parity NONE
• Stop bits 1
• Flow control NONE
SFP+ ports are hot-swappable and support
10 Gbps fiber SFP modules.
RJ45 port supports 10/100/1000 Ethernet
connections.
USB
Console
SFP+
RJ45
Front Panel System LED
1G
10G
682.1
Mbps
3.8
Gbps
934.9
Mbps
32d 1h 52m 5s
CLIENTS
726
192.168.99.233
USG-XG
1G
10G
682.1
3.8
934.9
192.168.99.233
USG-XG
System
StateStatus
WhiteFactory defaults, waiting for integration.
Blue
Successfully integrated into a network
and working properly.
Flashing White Bootup in progress.
Flashing BlueFirmware upgrade is taking place.
Front Panel LCD Display
LCD Display
# 1
WAN1
192.168.1.1
1
3
7
5
Mbps
Mbps
Gbps
378.9
35.7
1.6
192.168.122.22
/
Mbps
Mbps
535.1
222.9
5.9
Gbps
192.168.12.32
2
8
0
6
Mbps
Gbps
378.9
Port Screen
1
Mbps
378.9
Mbps
535.1
2
Mbps
378.9
Mbps
Mbps
2.2
829.3
/
System and InterfacesPorts 1-4Ports 5-8
# 1 WAN1
32d 1h 52m 5s
3
5
Mbps
35.7
/
Mbps
222.9
6
/
192.168.1.1
7
Gbps
1.6
192.168.122.22
5.9 Gbps
192.168.12.32
8
0
Gbps
2.2
Mbps
829.3
Gbps
Mbps
Port 0
726
CLIENTS
Section of
LCD
Ports 1-4,
Ports 5-8
System and
SFP+
Port 0
Information Displayed
Information on each SFP+ port:
• Port Speed 1G or 10G
Note: There are two groups of ports:
ports 1-4 and ports 5-8. All ports in
each group operate at the same speed.
For example, if port 1 is set to 1G, then
ports 2-4 will also operate at 1G.
• Port Number 1 to 8
• Interface Type - Primary WAN;
- Other WAN; No icon - LAN port
• Throughput Upload (blue) and download
(green) throughput speeds
• / Port is disconnected
• X Port is disabled
A white outline indicates the currently
selected port.
Information on the selected SFP+ port:
• # <port><interface>Port: 1 to 8; Interface:
WAN or L AN followed by the WAN/LAN
number
• IP address(es) assigned to the port
• Uptime if port is up; or Disabled or
Disconnected if port is down
• Number of clients (active connections)
Information on RJ45 port 0:
• Interface Type - Primary WAN;
- Other WAN; No icon - LAN port
• Throughput Upload (blue) and download
(green) throughput speeds
• IP address of the Primary WAN
Statistics Screen
THROUGHPUT
BYTES
PACKETS
192.168.99.233
USG-XG
Statistics
System Details
Section of
Statistics
* Units:
k = 210 = 1024
M = 220 ≈ 1,000,000
G = 230 ≈ 1,000,000,000
T = 240 ≈ 1,000,000,000,000
P = 250 ≈ 1,000,000,000,000,000
5.4
12.1
LCD
21.3
Gbps
Gbps
284
Information Displayed
Statistics on uploaded (blue) and downloaded
(green) data:
• Throughput Total throughput speed in
bps/kbps/Mbps/Gbps
M
71.8
GB
1.59
G
GB
• Bytes Total bytes (B)*
• Packets Total packets*
• Bar Graphs Plots of data uploaded and
downloaded
Information on the system:
• Host name
• IP address of the primary WAN port
• Latency in ms for the Primary WAN or
System
Details
selected port
• Number of clients (active connections) for
the Primary WAN or selected port
• CPU and RAM usage percentage (red
indicates usage of 90% or greater)
• Temperature of CPU in °C (red indicates
temperature of 85 °C or greater)
3
743
LATENCY
MS
CLIENTS
34%CPU
34%RAM
o
TMP.
34
c
Front Panel Button
ButtonDescription
Reset
Resets to factory defaults. The UniFi
Security Gateway XG should be running
after bootup is complete. Press and hold
the Reset button for about 10 seconds until
the System LED starts flashing and then
becomes solidly lit. After a few seconds,
the LED will turn off, and the UniFi Security
Gateway XG will automatically reboot.
Reset
Back Panel
Fans
The USG-XG-8 includes one hot-swappable AC/DC PSU
module. An optional AC/DC PSU module can be installed in
the PSU 2 Module Bay.
You also have the option to use a DC/DC PowerModule™,
model RPS-DC-100W (sold separately).
Note: There are ventilation holes on the sides of the UniFi
Security Gateway XG.
AC/DC
PSU Module
PSU 2
Module Bay
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