UBIQUITI UBI USG-PRO4 Instructions

Enterprise Gateway Router
with 2 Combination
SFP/RJ45 Ports

Model: USG-PRO-4

Introduction

Thank you for purchasing the Ubiquiti Networks® UniFi®
Security Gateway Pro. This Quick Start Guide is designed
to guide you through installation and also includes

warrantyterms.

Package Contents

UniFi Security Gateway Pro

Enterprise Gateway Router
with 2 Combination
SFP/RJ45 Ports

Model: USG-PRO-4

Power Cord Mounting Screws

(Qty. 4)

UniFi Controller System Requirements

• Linux, MacOSX, or Microsoft Windows 7/8/10

• Java Runtime Environment 1.6 (or above)

• Web Browser: Google Chrome (Other browsers may have

limited functionality)

• UniFi Controller software v4.8 or higher (available at:

downloads.ubnt.com/unifi)

IMPORTANT: We strongly recommend using UPS backup

and power regulation to prevent equipment damage due
to stability issues with local AC power.

TERMS OF USE: All Ethernet cabling runs must use CAT5 (or above). It is the professional
installer’s responsibility to follow local country regulations and indoor cabling requirements.

Cage Nuts

(Qty. 4)

Quick Start

Guide

Network Requirement

(UniFi Controller)

Remote Access to

Remote Access to

UniFi Controller

A UniFi Cloud Key or management station running the UniFi

Controller software, located either on-site and connected to

the same Layer-2 network, or off-site in the cloud or NOC

UniFi Cloud Key

UAP-AC-PRO UAP-AC-LR

1G

UniFi Switch

UniFi Switch

LAN

USG-PRO-4
(DHCP Server)

WAN

Internet

Sample Network Diagram

All UniFi devices support off-site management controllers.
For setup details, see the User Guide on our website at:

www.ubnt.com/download/unifi

UAP-AC-M-PRO

UniFi Controller

25 22
597

0.9 116

7 0.94 1

200+0 700+0

msec Mbps

LATENCY THROUGHPUT

DOWNLOAD THROUGHPUT & LATENCY

250

200

150

100

50

Throughput [Mbps]

0

24 HRS 12 HRS NOW

UPLOAD THROUGHPUT & LATENCY

100

80

60

40

20

Throughput [Mbps]

0

24 HRS 12 HRS NOW

126

DEVICES

1G

CURRENT SITE

USERNAME

Default

admin

547

2 118

WAN

LAN WLAN

2290.2

7

118

0.01 413

ACTIVE DEVICE

ACTIVE DEVICES

ACTIVE DEVICES

2.33

Inacve 0

Inacve 0

Inacve 0

Pending

Pending

0

Pending 0

0

SPEED TEST

DEVICES ON 2.4 GHZ CHANNEL

10

Latency [msec]

8

6

1 2 3 4 5 6 7 8 9 10 11

4

2

DEVICES ON 5 GHZ CHANNEL

0

Avg/Max Throughput Latency

36 40 44 48 52 56 60 64

10

Latency [msec]

8

100 104 108 112 116 120 124 128

6

4

2

132 136 140 144 149 153 157 161 165

0

DEEP PACKET INSPECTIONCLIENTSDEVICES

258

582 GB

Motorola

Network Protocols

241

23.3 GB

Lenovo

Streaming Media

WLAN

118

220

22.7 GB

SamsungE

Web / Web 2.0

645 GB

1172

LAN

7

213

8.47 GB

Dell

File Transfer

TRAFFIC

CLIENTS

WAN

1

130

3.6 GB

Acer

Social Network

110

5.46 GB

Other

Other

Hardware Overview

Front Panel Ports

Console

LAN

SFP

USB

Interface Description

RJ45 serial console port for Command
Line Interface (CLI) management. Use
an RJ45-to-DB9 serial console cable, also

known as a rollover cable, to connect
the Console port to your computer. Then

Console

configure the following settings as needed:

• Baud rate 115200

• Data bits 8

• Parity NONE

• Stop bits 1

• Flow control NONE

USB Reserved for future use.

RJ45 ports support 10/100/1000 Ethernet

LAN

WAN

SFP

connections. By default, the LAN1 port is
set to DHCP Server, and its IP address is

192.168.1.1/24.

RJ45 ports support 10/100/1000 Ethernet
connections. A WAN por t is active only if

the corresponding SFP port is empty. By
default, the WAN1 port is set to DHCP Client.

SFP ports are hot-swappable and support

10/100/1000 fiber SFP modules. If an SFP
module is plugged in, then the SFP port is

active, and the corresponding WAN port is
deactivated. By default, the SFP1 port is set
to DHCP Client.

WAN

Front Panel System LED

System

State Status

White Factory defaults, waiting for adoption.

Blue

Alternating
White/Blue

Flashing Blue

Successfully adopted by a network and
working properly.

Device is busy; do not touch or unplug it.
This usually indicates that a process such

as a firmware upgrade is taking place.

This is used to locate a device.

When you click Locate in the UniFi
Controller software, the System LED

will flash blue. The software will also
display the location of the UniFi Security

Gateway Pro on the map.

Front Panel Port LEDs

LED State Status

Off No Link

Speed/

Amber

Link/

Act

LAN / WAN / SFP

Green

*640-00128-04*

SFP: Speed/Link/ActWAN: Speed/Link/ActLAN: Speed/Link/Act

Link Established at 10/100Mbps
Flashing Indicates Activity

Link Established at 1000Mbps
Flashing Indicates Activity

640-00128-04

Front Panel Button

Button Description

Reset

Resets to factory defaults. The UniFi

Security Gateway Pro should be running

after bootup is complete. Press and hold
the Reset button for about 10 seconds
until the right LED on the WAN2 port starts
flashing and then becomes solidly lit.
After a few seconds, the LED will turn off,

and the UniFi Security Gateway Pro will

automatically reboot.

Back Panel

Mounting Holes

Ventilation Holes

Note: There are additional ventilation holes on the sides

of the UniFi Security Gateway Pro.

Fans

Reset

Mounting Holes

Power

Installation Requirements

• Phillips screwdriver

• Standard-sized, 19" wide rack with a minimum of 1U height

available

• For indoor applications, use Category 5 (or above) UTP

cabling approved for indoor use.

• For outdoor applications, shielded Category 5 (or above)

cabling should be used for all wired Ethernet connections
and should be grounded through the AC ground of the

power supply.

We recommend that you protect your networks from
harmful outdoor environments and destructive ESD events
with industrial-grade, shielded Ethernet cable from Ubiquiti
Networks. For more details, visit:

www.ubnt.com/toughcable

WARNING: To reduce the risk of fire or electric shock,

do not expose this product to rain or moisture.

Note: Although the cabling can be located outdoors,

the UniFi Security Gateway Pro itself should be
housed inside a protective enclosure.