Turbochef BULLET Installation Manual

TM

Owner’s Manual

for the turbochef bulletTM rapid cook oven

©2015 TurboChef Technologies, Inc.

For further information, call 800.90TURBO

or

+1 214.379.6000

The information contained in this manual is important for the proper installation, use, maintenance, and repair of this oven. Follow these procedures and instructions to help ensure satisfactory cooking results and years of trouble-free service.

Errors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subject to change without notice.

Please carefully read this manual and retain it for future reference.

Table of Contents

Important Safety Instructions

General Safety Information	i
Reducing Fire Risk	i
Grounding Instructions	ii
Power Cord Replacement	ii
Precautions to Avoid Possible Exposure to Excessive Microwave Energy	ii
RF Interference Considerations	ii

Specifications and Installation

Theory of Operation	1
Features	1
Dimensions	1
Certifications	2
Oven Construction	2
Electrical Specifications	2
Installation	2
Unpacking Instructions	2
Installation Warnings - Read Before Lifting Oven	2
Installing the Oven	3
Installation Near Open Heat Source	3
Oven Restraint Kit	4
ChefComm Pro®	4
ChefComm LimitedTM	4
Date and Time Prompt	4
Voltage Selection	4
Ventilation	4

Cleaning

Daily Maintenance	5-6
Quarterly Maintenance	7
Oven Controls	8
Cooking	9

Continued on next page...

Info Mode

Information Screen	14
Serial Number	14
Menu Version	14
Firmware Version	14
Service Numbers	14
Voltage - View Incoming	14
Tutorials
Counters Screen	14
Cook Counter	14
Total Cook Time	14
Magnetron Time	14
Total Time (oven on)	14
Fault Log	14
Options Screen	14
Editing yes/no	14
Cook More yes/no	14
Load Menu yes/no	14
Light Ring yes/no	15
VAC yes/no	15
Demo Mode yes/no	15
Manual Cooking yes/no	15
Diagnostic Mode yes/no	15
F2 Bypass yes/no	15
Cooking Stone yes/no	15
Settings Screen	15
Temperature f/c	15
Language	15
WiFi Network	16
Sound Volume	17
Set Date	17
Set Time	17
Auto On on/off	17
Auto Off on/off	17
Service Screen	17
Manufacturing (Mfg) Screen	18
Load Menu from USB	18
Save Menu to USB	18
Firmware Update	19

Edit Mode

Edit Set Temperature	20
Edit Bottom Temperature Offset	20
Access Edit Items Screen	21
Name a Group	21
Delete a Group	22
Move a Group	22
Item Editing Options	23
Edit Settings	24
Name an Item	26
Add a Recipe from the Cookbook	26
Change Group	27
Move an Item	27
Delete an Item	28
Troubleshooting	29
North America Limited Warranty	31
International Limited Warranty	33

IMPORTANT SAFETY INSTRUCTIONS

WARNING: When operating this oven, strictly adhere to the following safety precautions to reduce the risk of burns, electric shock, fire, injury, damage to oven or property near oven, or possible exposure to excessive microwave energy.

GENERAL SAFETY INFORMATION

aRead all instructions before using this appliance.

aRead and follow the specific “Precautions to be Observed to Avoid Possible Exposure to Excessive Microwave Energy” found on page ii.

aThis appliance must be grounded. Connect only to a properly grounded outlet. See “Grounding Instructions” on page ii.

aInstall or locate this appliance only in accordance with the provided installation instructions.

aThis appliance should be serviced by qualified service personnel only. Contact the nearest authorized service facility for examination, repair, or adjustment.

aKeep the cord away from heated surfaces.

aLiquids, such as water, coffee, or tea are able to be overheated beyond the boiling point without appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave oven is not always present. this could result in very hot liquid suddenly boiling over when the container is disturbed or a utensil is inserted into the liquid.

awarning: The contents of feeding bottles and baby food jars must be stirred or shaken and the temperature checked before consumption, in order to avoid burns (IEC 60335-2-90).

aUse this appliance only for its intended uses as described in this manual.

aOnly use utensils that are suitable for use in microwave ovens (IEC 60335-2-90).

X do not use corrosive chemicals or vapors in this appliance; it is not designed for industrial/laboratory use.

Xwarning: do not heat liquids or other foods in sealed containers (e.g., jars, whole eggs, etc.) since they are liable to explode.

Xwarning: Failure to maintain the oven in a clean condition could lead to deterioration of the surface that could adversely affect the life of the appliance and possibly result in a hazardous situation.

X do not allow children to use this appliance.

Xdo not operate this appliance if it has a damaged cord or plug, is not working properly, or has been damaged or dropped. See “Power Cord Replacement” found on page ii.

X do not cover or block any openings on this appliance. X do not store this appliance outdoors.

X do not use this product near water (e.g., near a kitchen sink, in a wet basement, near a swimming pool). X do not immerse the cord or plug in water.

X do not let the cord hang over the edge of a table or counter.

X do not use a water jet for cleaning. See pages 5-7 in this manual for proper cleaning procedures.

Xdo not use this product without the bottom jetplate installed. The oven will not cook properly and damage to the oven may occur.

XThis appliance is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.

REDUCING FIRE RISK

aRemove wire twist-ties from paper or plastic bags used to facilitate cooking in the oven.

aIf materials inside the oven ignite, keep the oven door closed, turn the oven off, and disconnect the power cord or shut off power at the fuse or circuit breaker panel.

aIf smoke is observed, switch off or unplug the oven. Keep the door closed to stifle any flames.

X do not use the cook cavity for storage purposes.

Xdo not overcook food. Carefully attend to the oven if paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.

X do not leave paper products, cooking utensils, or food in the cavity when the oven is not in use.

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ii safety instructions

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This oven is equipped with a cord that has a grounding wire with a grounding plug, which must be plugged into an outlet that is properly installed and grounded. Consult a qualified electrician or serviceman if uncertain about the ability to follow grounding instructions or if in doubt as to whether the appliance is properly grounded.

Xdo not use an extension cord. If the power cord is too short, have a qualified electrician or serviceman install an outlet near the appliance.

WARNING: Improper grounding can result in risk of electric shock.

POWER CORD REPLACEMENT OR REMOVAL

If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified person.

WARNING: If the oven is unplugged during service or maintenance, the user must be able to access and see the plug at all times to ensure that the oven remains unplugged. The plug must remain near the oven and cannot be placed behind another appliance or in another room.

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

(a)Do not attempt to operate this oven with the door open since open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.

(b)Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.

(c)Do not operate the oven if it is damaged. It is particularly important that the oven door close properly and that there is no damage to the: (1) Door (bent), (2) hinges and latches (broken or loosened), (3) door seals and sealing surfaces.

(d)The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

RF INTERFERENCE CONSIDERATIONS

This oven generates radio frequency signals. This device has been tested and was determined to be in compliance with applicable portions of FCC part 18 requirements and to the protection requirements of Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility at the time of manufacture. However, some equipment with sensitivity to signals below these limits may experience interference.

If your equipment experiences interference:

aIncrease the physical separation between this oven and the sensitive equipment.

aIf the sensitive device can be grounded, do so following accepted grounding practices.

aIf battery-powered microphones are being affected, ensure that the batteries are fully charged.

aKeep sensitive equipment on separate electrical circuits if possible.

aRoute intercom wires, microphone wires, speaker cables, etc. away from the oven.

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PROTECTIVE EARTH (GROUND) SYMBOL

This symbol identifies the terminal which is intended for connecting an external conductor for protection against electric shock in case of a fault, or the terminal of a protective earth (ground) electrode.

EQUIPOTENTIAL BONDING SYMBOL

This symbol identifies the terminals which, when connected together, bring the various parts of an equipment or of a system to the same potential, not necesarily being the earth (ground) potential, e.g. for local bonding.

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29.98” (761 mm)

21.17” (538 mm)

19” (483 mm)

4” (102 mm)

Figure 1: Bullet Oven Dimensions

Theory of Operation

The TurboChef Bullet oven uses radiant heat in combination with high-speed air impingement and sidelaunched microwave to cook food rapidly without compromising quality. Performance and menu versatility are maximized due to flexible top and bottom temperature settings and the ability to set the amount of microwave and air in different phases of each recipe.

This manual includes instructions for installing, cleaning, and operating the oven. If you have questions that are not addressed in this manual, contact Customer Support at 800.90TURBO (USA) or +1 214.379.6000 (International), or your Authorized Distributor.

Features

-Capacitive touch screen with industrial-grade tempered glass cover

-Manual mode for on-the-fly cooking

-Add from cookbook option that allows a user to access and save TurboChef cookbook recipes

-Up to 10 selectable languages

-Integrated tutorials for daily operation and maintenance

-Enhanced data logging for troubleshooting assistance and learning which products are being cooked and when

-New menu editing tools and USB

-WiFi ready for the connected kitchen

23.16” (588 mm)

Dimensions

Oven Dimensions

Height - Single Oven

with legs: 23” (584 mm) without legs: 19” (483 mm)

Height - Stacked Ovens

lower oven with legs: 42” (1067 mm) lower oven without legs: 38” (965 mm)

Width: 21.17” (538 mm) Depth

footprint: 27.51” (699 mm) door closed: 29.98” (761 mm) door open: 36.47” (926 mm)

Weight: 185 lb. (84 kg)

Cook Cavity Dimensions

Height: 6.0” (152 mm)

Width: 15.5” (394 mm)

Depth: 14.5” (368 mm)

Volume: 0.78 ft3 (22.1 liters)

Clearances

Top: 5” (127 mm)

Sides: 2” (51 mm)

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Certifications

cULus, UL EPH, TÜV, CE, FDA

Oven Construction

Exterior

-Stainless steel front, top, and sides

-Stainless steel removable grease collection pan

-Cool-to-touch exterior; all surfaces below 131°F (55°C)

-Ergonomic door handle

-7-inch capacitive touch screen with tempered glass cover

Interior

-201 stainless steel

-Fully welded and insulated cook chamber

-Removable rack and lower jetplate

Electrical Specifications

TurboChef recommends a Type D circuit breaker for all installations outside the United States.

Single Phase (6200 watts)

US/Canada: 208/240 VAC*, 60 Hz, 30 A Europe/Asia (UK): 230 VAC, 50 Hz, 30 A Brazil (BK): 220 VAC, 60 Hz, 30 A

Latin America (LA): 220 VAC, 60 Hz, 30 A Japan (JK): 200 VAC, 50 or 60 Hz, 30 A

Multiphase (6200 watts)

Europe/Asia Wye (EW): 400 VAC, 50 Hz, 16 A Europe/Asia Delta (ED): 230 VAC, 50 Hz, 30 A Japan Delta (JD): 200 VAC, 50 or 60 Hz, 30 A Korea/Middle East Wye (KW): 400 VAC, 60 Hz, 16 A Korea/Middle East Delta (SD): 230 VAC, 60 Hz, 30 A

*US/Canada models include a voltage sensor that detects 208 or 240 VAC, but does not

compensate for lack-of or over-voltage installations.

Installation

Install or locate this appliance only in accordance with the instructions below.

Unpacking Instructions

1.Remove the oven from its packaging.

2.Before throwing the packaging away, check it thoroughly for accessories and literature.

NOTE: Keeping the packaging is recommended in case the oven may be shipped to another location.

3.Check the cook cavity thoroughly for packaging, accessories, and literature.

4.Discard any packaging in the cook cavity.

Installation Warnings - Read Before Lifting Oven

WARNING: The oven weighs approximately 185 lb. (84 kg). Never lift with fewer than two people.

WARNING: Never lift the oven by the door handle. Doing so will cause the door to misalign, resulting in a non-warranty service call.

WARNING: The oven must be properly placed on a food station at all times. TurboChef will not recognize a fallen oven as a warrantable claim and is not liable for any injuries that may result.

WARNING: This oven is not intended for built-in installation (i.e., installing the oven in any structure that surrounds the oven by five or more sides). Be sure to provide a minimum of 2” (51 mm) clearance for all sides and 5” (127 mm) clearance for the top.

WARNING: This oven is not intended to be stacked without appropriate hardware. Contact TurboChef for details.

WARNING: Never stack ovens more than two high.

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Installing the Oven

1.Prepare a surface capable of supporting

190 lb. (86 kg) or 380 lb. (172 kg) if stacking. The surface must be 27.45” (697 mm) deep.

2.If installing onto an oven cart:

a.Ensure the oven cart casters are locked.

b.Ensure the oven legs are removed.

c.Drilling additional holes in the counter surface/cart for stability is required if the existing holes in the cart/surface do not align with the leg holes of the oven. For details, contact customer support at 800-90TURBO or [phone].

3.Position one or more persons at the front and back of the oven.

4.Place hands under the oven and lift.

5.Place the oven on the prepared surface, ensuring no edges are hanging off the sides.

6.If stacking two ovens:

a.See page 1 for dimensions.

b.Install the stacking bracket (part number ENC-3001) to the lower oven.

c.Place the upper oven on top of the lower oven.

d.Secure the bracket to the top oven.

7.Ensure the oven rack is properly installed to each oven (attached to the bottom jetplate).

8.Plug in the oven.

NOTE: The oven is primarily serviced through

its sides and top. Shelving installed directly over the unit may delay servicing. The owner will be responsible for paying service costs for additional time spent accessing the oven.

Installation Near Open Heat Source

When placing a TurboChef oven near an open heat source (see illustration below), strictly adhere to the following:

-If the oven is being placed near a grill or stove, a divider must exist between the oven and the open heat source, with a minimum of 6” (152 mm) between the oven and the divider.

-If the oven is being placed near a fryer, a divider must exist between the oven and fryer, with a minimum of 12” (305 mm) between the oven and the divider.

-The height of the divider must be greater than or equal to the height of the oven (see page 1).

-Verify the oven location has a minimum 5” (127 mm) clearance on top and a minimum 2” (51 mm) clearance on each side.

Counter Top / Table

Partition

Height Equal to		Partition
Oven Height	INLET AIR	Height Equal to
		Oven Height

	E	Oven	E
	X		X
Grill	H		H
	A		A
	U		U	Deep Fryer
	S		S
	T		T

6”						12”
(152 mm)						(305 mm)
Minimum						Minimum

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Figure 2: Installation Near Open Heat Source

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Oven Restraint Kit

Part Number: TC3-0242

WARNING: The Oven Restraint Kit will not prevent the oven from falling

off a countertop if the oven is pulled off or allowed to slide off the edge. Installation instructions are included with the kit.

ChefComm Pro

Part Number: CON-7006

ChefComm Pro® lets you easily create menu settings on a computer and upload them to an oven via USB. For more information, call

TurboChef Customer Support at 800.90TURBO or +1 214.379.6000.

ChefComm Limited

Part Number: CON-7016

ChefComm LimitedTM is a “read-and-upload only” version of ChefComm Pro that helps ensure menu settings are easy to distribute, while preventing them from being changed at the store level.

Date and Time Prompt

The oven maintains a data log that contains valuable information about the operation of the oven, including faults, items cooked, and other events. An accurate date and time are important for the data log. If the oven loses the date and time as a result of prolonged disconnection from power, a prompt will alert the operator to set the date and time. The prompt will only occur once. If bypassed, the operator must update the date and time from the Info Mode Settings screen (see page 17 for details.)

Voltage Selection

For North America oven models, the oven will detect 208 or 240 incoming voltage.

If incoming voltage for the store is different than the factory-preset voltage, the operator will be required to select either 208 or 240. The correct voltage will be enlarged on the screen, identifying which option to touch (see below).

Figure 3: Selecting Voltage

Ventilation

The TurboChef Bullet oven has been approved by Underwriter’s Laboratory for ventless operation (UL KNLZ listing) for all food items except for foods classified as “fatty raw proteins.” Such foods include bone-in, skin-on chicken, raw hamburger meat, raw bacon, raw sausage, steaks, etc. If cooking these types of foods, consult local HVAC codes and authorities to ensure compliance with ventilation requirements.

To ensure continued compliance with all health, building, and fire codes, you are required to maintain clean and sanitary conditions around your oven at all times.

NOTE: In no event shall the manufacturer assume any liability for damages or injuries resulting from installations which are not in compliance with the instructions and codes previously listed. Failure to comply with these instructions could result in the issuance of a temporary cease and desist order from the local health department until the environment concerns are addressed.

Daily Maintenance	Supplies and Equipment
Follow the steps below when cleaning your oven. Use	TurboChef® Oven Cleaner (Product Number: 103180),
only TurboChef®-approved cleaning chemicals. Failure to	TurboChef ® Oven Guard (Product Number: 103181), Kay
adhere to these procedures or the use of any other cleaning	ClickSan® sanitizer, nylon scrub pad, clean damp and dry
products may damage critical oven components, resulting	towels, disposable gloves, protective eyewear, dust
in a non-warranty service call.	mask (optional)

Step 1: Cool the Oven

! WARNING: The oven operates at approximately 500°F (260°C) and may cause injury if not allowed to cool properly.

		• Turn off the oven by touching the Off icon.
		• Slightly open the oven door.
Step 1		• Cooling takes approximately 30 minutes.
		DO NOT proceed to Step 2 until the oven displays “ready to clean.”
	Step 2: Clean the Baking Stone
		• Remove the baking stone and GENTLY dry-scrub with a nylon scrub pad to
		remove food particles.
	!	WARNING: Scrubbing too vigorously can cause the baking stone to crack and break.
		DO NOT immerse the baking stone in water. If it is immersed by accident, allow it time to
Step 2		thoroughly air-dry before using; otherwise it may crack.
	Step 3: Clean the Wire Rack
		• The wire rack is held in place by tabs that are positioned underneath either side of the jetplate.
		• Lift the rear of the wire rack.
		• Pull the wire rack forward until the tabs are free.
Tab Location		• Wash, rinse, sanitize, and dry the wire rack.
Step 3	Step 4: Clean the Jetplate
		• Lift the front of the jetplate.
		• Pull the jetplate forward and remove it from the oven.
	!	CAUTION: Handle the jetplate with care to avoid chipping the porcelain coating.
		• Wash, rinse, sanitize, and dry the jetplate.
		DO NOT clean the jetplate with a wire brush.
Step 4	Step 5: Clean the Cavity Filter (if present)
	The filter must remain in place during oven operation, and it must be cleaned regularly or
	replaced if damaged.
		• Remove the cavity filter from the back cavity wall by lifting the tab and pulling the
		filter towards you.
		• Rinse the filter with hot water.
		• Allow the filter to dry completely.
Step 5		DO NOT scrub or pull apart the mesh in the filter frame.

Step 6: Clean the Air Filter

The filter must remain in place during oven operation, and it must be cleaned regularly or replaced if damaged.

• Remove the air filter from the back of the oven.

• Rinse the air filter with hot water.

• Allow the air filter to dry completely.

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cleaning

Step 6