Triton T30i Installation And Operating Instructions Manual

2180153N January 2006

T30i

electric

handwash

Installers please note these InstructIons are to be left wIth the user

Installation and

operating

instructions

T30i

ii

CONTENTS Page

Important safety information 1

Introduction 2

Specification 2

Advice to users 2

Key to main components 3

Electrical requirements 4 – 5

Water requirements 6

Siting of the unit 7

Fitting the unit to the wall 8 – 9

Plumbing connections 10

Electrical connections 11

Replacing the cover 12

Swivel arm fitting 12

Commissioning 13

Operating the unit 14

Operating functions 15

Cleaning 16

Spare parts 17

Fault finding 18 – 19

Guarantee, service policy, etc. rear cover

To check the product suitability for commercial and multiple installations, please contact
Triton’s specification advisory service before installation.

Telephone: [phone]

Facsimile: 0870 067 3334

E mail: [e-mail]

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1 General

1.1 Isolate the electrical and water supplies before

removing the cover.

1.2 Read all of these instructions and retain them

for later use.

1.3 DO NOT take risks with plumbing or electrical

equipment.

1.4 Isolate electrical and water supplies BEFORE

proceeding with the installation.

1.5 The unit must be mounted onto the finished

wall surface (on top of the tiles). DO NOT tile
up to unit after fixing to wall.

1.6 Contact Customer Service (see back page), if

any of the following occur:
a) If it is intended to operate the unit at
pressures above the maximum or below the
minimum stated.
b) If the unit shows a distinct change in
performance.
c) If the unit is frozen.

1.7 If it is intended to operate the handwash

in areas of hard water (above 200 ppm
temporary hardness), a scale inhibitor may
have to be fitted. For advice on the Triton
Scale Inhibitor, contact Customer Service.

1.8 The spray rings must be cleaned regularly

with descalent to remove scale and debris,
otherwise restrictions to the flow on the outlet
of the unit will result in higher temperatures
and could also cause the Pressure Relief Device
(PRD) in the unit to operate.

1.9 This product is not suitable for mounting into

steam rooms or steam cubicles.

2 Plumbing

2.1 The plumbing installation must comply

with Water Regulations/Byelaws, Building
Regulations or any particular regulations as
specified by Local Water Company or Water
Undertakers and in accordance with BS 6700.

2.2 The supply pipe must be flushed to clear

debris before connecting to the handwash.

2.3 DO NOT solder pipes or fittings within

300mm of the appliance, as heat transfer can
damage components.

2.4 DO NOT fit any form of outlet flow control as

the outlet acts as a vent for the heater can.

2.5 DO NOT use excessive force when making

connections to the sprayhead, finger tight is
sufficient.

2.6 All plumbing connections MUST be completed

BEFORE making the electrical connections.

3 Electrical

3.1 The installation must comply with BS 7671

‘Requirements for electrical installations’
(IEE wiring regulations) or any particular
regulations as specified by the local Electrical
Supply Company.

3.2 This appliance MUST be earthed.

3.3 In accordance with ‘The Plugs and Sockets

etc. (Safety) Regulations 1994’, this appliance
is intended to be permanently connected to
the fixed wiring of the electrical mains system.

3.4 Ensure all electrical connections are tight to

prevent overheating.

3.5 Fuses do not give personal protection against

electric shock.

3.6 To enhance electrical safety a 30mA residual

current device (RCD) should be installed in all
UK electric circuits. This may be part of the
consumer unit or a separate unit.

3.7 Switch off immediately at isolating switch if

water ceases to flow during use.

3.8 Other electrical equipment i.e. extractor fans,

pumps must not be connected to the circuits
within the unit.

3.9 Switch off at isolating switch when not in use.

This is a safety procedure recommended with
all electrical appliances.

3.10 As with all electrical appliances it is

recommended to have the unit and
installation checked at least every two years by
a competent electrician to ensure there is no
deterioration due to age and usage.

Please Read This imPoRTanT safeTy infoRmaTion

u Products manufactured by Triton are safe and without risk provided they are installed, used and

maintained in good working order in accordance with our instructions and recommendations.

u WARNING: DO NOT operate unit if it is frozen, or suspected of being frozen. It must thaw

out before using.

u DO NOT operate the unit if water ceases to flow during use or if water has entered inside the

unit because of an incorrectly fitted cover.

u WARNING: If restarting the handwash immediately after stopping, be aware that a slug

of hot water will be expelled for the first few seconds.

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2

ADVICE TO USERS

The following points will help you understand
how the handwash operates:

a. The electric heating elements operate
at a constant rate. It is the flow rate of the
water passing through the heater can which
determines the water temperature at any given
setting. (The slower the flow, the hotter the
water becomes and the faster the flow, the
cooler the water).

b. During winter, mains water supply will be
cooler than in summer. Therefore the water
temperature of the unit will vary between
seasons on any one setting of the temperature
control, e.g. if you have chosen setting number
6 as your preferred handwash temperature
in the summer, you may have to increase
that number during winter by adjusting the
temperature control anti-clockwise (which in
effect slows the water flow).

c. The stabiliser valve minimises variations in
water temperature during mains water pressure
changes. If changes in water temperature are
experienced during normal use, it will most
likely be caused by the water pressure falling
near to or below the minimum level. The drop
in pressure may be due to water being drawn
off at other points whilst the unit is in use. If the
pressure drops appreciably below the minimum,
the heating elements will automatically cut out.

DO NOT place items such as soap or shampoo
bottles on top of the unit. Liquid could seep
through the joint between the cover and
backplate, and possibly damage the sealing
rubber.

If water becomes too hot and you cannot
obtain cooler water, first check that the
sprayhead is not blocked.

INTRODUCTION

This book contains all the necessary fitting
and operating instructions for your Triton
T30i electric handwash unit. Please read them
carefully.

The installation must be carried out by a suitably
qualified person and in the sequence of this
instruction book.

Care taken during the installation will ensure a
long, trouble-free life from your handwash.

SPECIFICATIONS

Electrical
Nominal power Nominal power
rating at 240V rating at 230V
3kW – 13A 2.7kW – 13A
7kW – 30A 6.5kW – 30A

Water
Inlet connection – 15mm diameter.
Outlet connection – ½” BSP male thread.

Entry Points
Water – bottom.
Cable – top, bottom or back.

Materials
Backplate, cover, control knobs – ABS.
Elements – Minerally insulated corrosion resistant
metal sheathing.

Dimensions
Height – 173 mm
Width – 200 mm
Depth – 108 mm

Standards and Approvals
Splashproof rating IPX4.

Complies with the requirements of current
British and European safety standards for
household and similar electrical appliances.

Complies with requirements of the British
Electrotechnical Approvals Board (BEAB).

Meets with Compliance with European
Community Directives (CE).

Replacement parts can be ordered from Customer
Service. See ‘spare parts’ for details and part numbers.

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3

Pack contents

Handwash unit

200mm swivel arm

Fixing screws and plugs

Instructions, guarantee, etc.

KEY TO MAIN COMPONENTS

Inside unit – fig.1

1. Top cable entry

2. Bottom cable entry

3. Rear cable entry

4. Water inlet

5. Pipe entry

6. Cover screw fixing

7. Earth connection

8. Terminal block

9. Outlet pipe

10. Pressure switch

11. Stabilising valve

12. Can and element assembly

13. Cable clamp

14. Thermal cut-out

15. Pressure relief device (PRD)

16. Wall screw fixings

38 mm

56 mm

23

mm

173
mm

22

mm

31

mm

200 mm

Fig.1

NOTE: Not all wiring shown for reasons of clarity

1

2

3

4

5

6

6

7

8

9

10

11

12

13

14

15

16

16

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2 Before making any sort of electrical

connection within the installation, ensure
that no terminal is live. If in any doubt,
switch off the whole installation at the
consumer unit.

3 The 7kW rated handwash must be

connected to its own independent electrical
circuit. IT MUST NOT be connected to
a ring main, spur, socket outlet, lighting
circuit or cooker circuit.

The 3kW rated handwash can be connected

to a ring main via a 13A fused spur.

3.1 The electrical supply must be adequate for

the loading of the unit and existing circuits.

4 Check your consumer unit (main fuse box)

has a main switch rating of 80A or above
and that it has a spare fuse way which will
take the fuse or MCB necessary for the
handwash (fig.3).

4.1 If your consumer unit has a rating below

80A or if there is no spare fuse way, then
the installation will not be straight forward
and may require a new consumer unit
serving the house or just the handwash/
shower.

4.2 You will need to contact the local electricity

company. They will check the circuit and
carry out what is necessary. They will also
check the main bonding.

5 The earth continuity conductor of the

electrical installation must be effectively
connected electrically to all exposed metal
parts of other appliances and services in
the room in which the handwash is to
be installed, to conform to current IEE
regulations.

5.1 All exposed metallic parts in the bathroom

must be bonded together using a cable of

ELECTRICAL REQUIREMENTS

The installation, supply cable and circuit
protection must conform with BS7671 (IEE
wiring regulations) and be sufficient for the
amperage required.

The following notes are for guidance only:

1 The unit must only be connected to a 230-

240V ac supply.

1.1 The electrical rating of the unit is shown on
the rating label (fig.2) within the unit.

WARNING!

THIS APPLIANCE MUST BE EARTHED

Meter

Incoming

supply

fuse

Meter

tails

Consumer
unit

Pull cord
isolating switch

7kW unit

Fuse or

MCB

RCD

(can be part of

consumer unit)

80A or 100A

main switch

Fig.3 schematic of installation circuit

(7kW unit only)

Shepperton Park,

Triton Road, Nuneaton,

Warwickshire, CV11 4NR

Fig.2

Table A

CIRCUIT PROTECTION

unit cartridge
rating MCB fuse

3.0kW – 13A

7.0kW 30/32A 30A

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5

at least 4mm² cross sectional area. These
parts include metal baths, radiators, water
pipes, taps and waste fittings.

6 For close circuit protection DO NOT use a

rewireable fuse. Instead use a suitably rated
miniature circuit breaker (MCB) or cartridge
fuse (see table A).

6.1 In the interest of electrical safety a 30mA

residual current device (RCD) should be
installed in all UK electric circuits. This may
be part of the consumer unit or a separate
unit.

7 A 45 amp double pole isolating switch with

a minimum contact gap of 3mm in both
poles must be incorporated in the circuit of
the 7kW unit.

7.1 It must have a mechanical indicator

showing when the switch is in the OFF
position.

7.2 The wiring must be connected to that

switch without the use of a plug or socket
outlet.

7.3 The switch must be readily accessible and

clearly identifiable, but out of reach of a
person using the unit.

7.4 If the isolating switch is to be fitted in a

bathroom, then it must be a cord operated
type and should be placed so that it is not
possible to touch the switch body when

using the handwash.

7.5 Preferably it should be outside the

handwash area and be readily accessible in
order to switch off after using the unit.

8 The current carrying capacity of the cable

must be at least that of the handwash unit
circuit protection (see table B).

8.1 To obtain full advantage of the power

provided by the handwash, use the shortest
cable route possible from the consumer
unit to the handwash.

8.2 It is also necessary to satisfy the

disconnection time and thermal constraints
which mean that for any given combination
of current demand, voltage drop and cable
size, there is a maximum permissible circuit
length.

9 The handwash circuit should be separated

from other circuits by at least twice the
diameter of the cable or conduit.

9.1 The current rating will be reduced if the

cabling is bunched with others, surrounded
by thermal loft or wall insulation or placed
in areas where the ambient temperature
is above 30°C. Under these conditions,
derating factors apply and it is necessary to
select a larger cable size.

9.2 In any event, it is essential that individual

site conditions are assessed by a competent
electrician in order to determine correct
cable size and permissible circuit length.

Table B

Twin and earth PVC insulated cable

CURRENT CARRYING CAPACITY

clipped direct or
installed in an in conduit buried in a non
insulated wall or trunking insulated wall

1.5mm² 1.5mm² 1.5mm²

14A 16A 19A

2.5mm² 2.5mm² 2.5mm²

18A 23A 27A

6mm² 6mm² 6mm²

32A 38A 46A

Note: Cable selection is dependent

on derating factors

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6

S

Isolating
stopvalve

Mains
water
supply

Double

pole

isolating

switch

May be

wall mounted

in accordance

with IEE regs.

Mains electric supply
(via double pole switch)

Handwash

Separate permanently

connected supply

from consumer unit

WATER REQUIREMENTS

The installation must be in accordance with
Water Regulations and Bylaws.

To guarantee activation of the heating elements,
the unit must be connected to a mains water
supply with a minimum running pressure of
100kPa (1.0 bar) at a minimum flow rate of
eight litres/minute and a maximum static
pressure of 1 000kPa (10 bar).

Note: If the stated flow rates are not available,
it may not be possible to achieve optimum
performance from the unit throughout the year.

The water supply can be taken from a cold
water storage cistern provided there is a
minimum head of ten metres above the unit.
It must be an independent supply to the
handwash unit only.

If it is intended to operate the unit at pressures
above the maximum or below the minimum
stated, contact Customer Service for advice.

Fig.4 shows a typical system layout for the 7kW
rated handwash unit.

DO NOT use jointing compounds on any pipe
fittings for the installation.

Fig.4 Diagrammatic view (not to scale)

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SITING OF THE UNIT

IMPORTANT: For ease of servicing, the unit
must always be mounted on the surface of
tiled walls. NEVER tile up to the unit.

Refer to fig.4 for correct siting of the handwash
unit.

Pressure relief safety device

A pressure relief device (PRD) is designed
into the handwash unit which complies with
European standards. The PRD provides a level of
appliance protection should an excessive build
up of pressure occur within the unit.

DO NOT operate the handwash with
damaged or blocked spray rings which can
cause the PRD to operate.

When commissioning, the sprayhead must be
removed from the swivel arm or hose, while at
the same time the temperature control must
be at the minimum flow position. Failure to
follow this procedure may also cause the PRD to
operate.

Make sure the handwash is positioned over a
sink or basin, because if the PRD operates, then
water will eject from the bottom of the unit.

Should this happen, turn off the electricity and
water supplies to the unit at the isolating switch
and stop valve.

Contact Customer Service for advice on
replacing the PRD.

WARNING!

The unit MUST NOT be positioned

where it will be subjected to freezing

conditions.

IMPORTANT: The unit must be mounted

on a flat surface which covers the full width
and length of the backplate. It is important
that the wall surface is flat otherwise
difficulty may be encountered when fitting
the cover and subsequent operation of the
unit may be impaired.

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FITTING THE UNIT TO THE WALL

Procedure

Unscrew the top and bottom retaining screws

(fig.5) and lift the cover from the backplate.

Note: The control knob is an integral part of the

cover — DO NOT attempt to remove it. Entry
position for the mains water is at the bottom
only.

Entry position for the mains water is bottom
only, and entry for electrical supplies are at the
top, bottom or back of the unit. If top or bottom
entry position is chosen, the relevant cut-out in
the backplate must be removed (fig.6).

Electrical supplies are at the top, bottom, or
at the rear of the unit. If top or bottom entry
position is chosen, the relevant cut-out in the
backplate must be removed.

Position the unit vertically and using the
backplate as a template, mark the two fixing
holes (fig.7).

Drill and plug to suit the fixing screws supplied.

(The wall plugs provided are suitable for most
brick walls — use an appropriate masonry drill,
but if the wall is plasterboard or a soft building
block, you must use suitable wall plugs and an
appropriate drill bit).

Screw top fixing screw into position leaving
the base of the screw head protruding 6mm
out from the wall. Hook the backplate over the
top screw and fit the bottom fixing screw into
position.

Fig.6

Fig.7

Fig.5

WARNING!

Check there are no hidden cables or

pipes before drilling holes for wall

plugs. Use great care when using

power tools near water. The use of

a residual current device (RCD) is

recommended.

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9

DO NOT fully tighten the screws at this stage,
as the fixing holes are elongated to allow for
out of square adjustment after the plumbing
connections have been completed.

IMPORTANT: Using a suitable sealant,
always seal around the incoming pipework to
prevent water entering the wall.

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10

PLUMBING CONNECTIONS

Plumbing to be carried out before wiring.

DO NOT use jointing compounds on any pipe
fittings for the installation.

DO NOT use soldered fittings near the unit as
heat can transfer along the pipework and can
damage components.

Note: An additional stop valve (complying
with Water Regulations/Bylaws) MUST be fitted
in the mains water supply to the unit as an
independent means of isolating the water supply
should maintenance or servicing be necessary.

IMPORTANT: Before completing the
connection of the water supply to the inlet of
the unit, flush out the pipework to remove all
swarf and system debris. This do this, connect
a hose to the pipework and turn on the mains
water supply long enough to clear the debris
to waste.

Procedure

Turn off the water supply either at the mains
stop valve or the isolating stop valve.

Connect the mains water supply to the inlet of
the unit via 15mm pipe using the nut and olive
supplied (fig.8). Make sure the filter is inserted
in the pipe before connection. This helps to
prevent ingress of debris.

Check the backplate is square on the wall and
then tighten the two retaining screws which
hold it to the wall.

Turn on the mains water supply and check for
leaks in the pipework connection to the unit.

WARNING!

The outlet of the unit acts as a vent

and must not be connected to any tap

or fitting not recommended by Triton

Plc.

Nut and
olive

Filter

Fig.8

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11

T30 3kW

2

4

L

N

E

3

1

1

2

3

4

4

L

N

E

ELECTRICAL CONNECTIONS

SWITCH OFF THE ELECTRICITY SUPPLY AT
THE MAINS.

Fig.9 shows the 3kW unit and 7kW unit

schematic wiring diagrams.

The cable can be surface clipped, hidden or via
20mm conduit. For the 3kW handwash unit the
minimum cable size will be 1.5mm² and for the
7kW unit the minimum will be 6mm².

Note: The supply cable earth conductor must
be sleeved. The outer sheath of the supply cable
must be stripped back to the minimum.

Note: For top cable entry, remove sufficient
outer sheath to assist routing beneath and
looping back into the terminal block. DO NOT
however, remove so much outer sheath that
there is insufficient to be held at the clamp. The
cable MUST be clamped on the outer sheath.
The cable clamp (fig.10) is suitable for up to
4mm² cable or can be reversed for use with up
to 10mm² cable.

Note: Conduit entry can only be from rear.
Route the cable into the unit and connect to the
terminal block (fig.10) as follows:

Earth cable to terminal marked E

Neutral cable to terminal marked N

Live cable to terminal marked L

IMPORTANT: Fully tighten the terminal block
screws and ensure that no cable insulation is
trapped under the screws. Loose connections
can result in cable overheating.

The use of connections within the unit, or other
points in the circuit, to supply power to other
equipment i.e. extractor fans, pumps etc. will
invalidate the guarantee.

DO NOT switch on the electricity supply until
the cover has been fitted.

3kW diagram

7kW diagram

1. Terminal block

2. Thermal cut-out

3. Microswitch

4. Element

Fig.9

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12

REPLACING THE COVER

To ensure that the temperature control is
correctly positioned on the stabiliser valve,
temporarily place the cover in position so that
the splines engage and rotate the temperature
control fully clockwise.

Remove the cover and position the temperature
control so that it points at the position
(fig.11).

Replace the cover squarely to the backplate and
guide into position so that the control locates
correctly into the splined spindle. Should any
difficulty arise, recheck the points above.

Secure the cover in position with the two
retaining screws.

DO NOT switch on the electricity supply to the
unit until the commissioning procedure has
been carried out.

SWIVEL ARM FITTING

Screw the swivel arm connector onto the outlet
pipe (fig.12). Ensure the sprayhead unit is
securely screwed onto the end of the swivel arm.

Note: It is advisable to apply PTFE tape or silicon
sealant to the threads of the outlet pipe prior
to fitting the swivel arm in order to provide a
watertight seal.

N

L

E

Terminal

block

Position for top

entry cable clamp

Cable
clamp

Fig.10

Fig.11

Swivel arm
connector

Outlet pipe

Fig.12

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13

COMMISSIONING

The first operation of the unit is intended to
flush out any unit debris, and to ensure the
heater unit contains water before the elements
are switched on. The electricity must be
switched OFF at the isolating switch.

This operation must have the swivel arm
screwed to the outlet pipe but without the
sprayhead attached to the arm.

Make sure the water supply is turned OFF at
the isolating valve. Make sure the swivel arm is
directed to waste.

Rotate the temperature control fully anti­clockwise to ‘10’ – the minimum flow position

(fig.13).

Note: Leaving the control at any position other

than ‘10’ may cause the PRD to operate.

Turn the water supply back ON at the isolating
valve.

Wait until water starts to flow from the swivel
arm then rotate control fully clockwise to ‘1’
– the maximum flow position (fig.14).

It will take about thirty seconds for a smooth
flow of water to be obtained when air and any
debris is being dispersed from the unit. When
a smooth flow of water is obtained, rotate the
control from ‘1’ to ‘10’ and back again several
times to release any trapped air.

Once flushing out has been completed, stop the
water flow by rotating the control clockwise to
the position.

Refit the sprayhead to the swivel arm. Switch
on the electricity supply to the handwash at the
isolating switch.

The unit is now ready for normal operation.

Fig.13

Fig.14

WARNING!

Before normal operation of the

handwash, it is essential the

following commissioning procedure

is completed correctly.

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14

OPERATING THE UNIT

To start the handwash unit

Turn the temperature control anti-clockwise and
the water will begin to flow.

The flow of water is controlled by the combined
start/stop temperature control.

To obtain warm water turn the control slowly
anti-clockwise to the mid position (fig.15).

If the water is too hot, turn the control slowly
clockwise towards the lower numbers (fig.16).

If the water is too cool, turn the control slowly
anti-clockwise towards the higher numbers

(fig.17).

Note: There will always be a short time delay

between selecting a flow rate and reaching the
stable temperature for that flow rate.

To stop the handwash unit

Turn the temperature control fully clockwise to
the position, and water will cease to flow.

Fig.15

Fig.16

Fig.17

WARNING!

Before normal operation of the

handwash, it is essential that the

commissioning procedure has been

completed correctly.

Note: In normal use, it is in order to leave the

water supply permanently on to the shower
unit, but as with most electrical appliances,

the unit must be switched off at the
isolating switch when not in use.

WARNING!

If restarting immediately after

stopping, be aware that a slug of hot

water will be expelled for the first few

seconds.

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15

WARNING!

After any servicing of the mains water

supply, always make sure the unit is

started on COLD in order to purge any

air in the pipework.

OPERATING FUNCTIONS

Low water pressure cut-out

If the water pressure falls below the minimum
required for correct operation of the unit, power
will be switched off to the heating elements
preventing any maintained temperature rises
(water will continue to flow).

Power will automatically be restored when
adequate water pressure returns.

Safety cut-out

The unit is fitted with a non-resettable
thermal cut-out safety device. In the event of
abnormal operation which could cause unsafe
temperatures within the unit, the device will
disconnect the heating elements. It will require a
visit from a qualified engineer to determine the
nature of the fault and replace the safety device,
once the unit has been repaired.

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16

Swivel
arm

Retaining screw

Spray
rings

Trim

Fig.18

The sprayhead

illustrated is the

3kW model.

The 7kW has

two serrated

rings.

CLEANING

Before cleaning, turn off the unit at the isolation
switch to avoid the handwash being accidentally
switched on.

Cleaning the sprayhead and rings

The sprayhead is a critical part of the unit
and has been designed to give the maximum
performance.

IMPORTANT: Triton sprayheads ONLY to be
used with this product.

In order to maintain the performance from the
handwash, the spray rings should be cleaned at
regular intervals to prevent build up of deposits
from the water supply.

When first installed it may be required to clean
the spray rings due to debris that may be left
in the pipework after installation, especially if
the commissioning procedure has not been
carried out. Once this initial debris is cleared the
frequency of cleaning will depend upon the type
of water available.

Hard water areas may require cleaning once a
week whereas soft water areas may only require
cleaning every six months.

Note: Blocked spray rings can reduce the water
flow to such an extent that it will cause the
thermal cut-out or PRD to operate.

Procedure

Unscrew the complete sprayhead assembly from
the swivel arm (fig.18). Remove the retaining
screw and withdraw the spray rings (fig.18).
Clean with a suitable brush, ensuring all traces of
scale are removed from the spray ring grooves.
Rinse in clean water and refit the assembly.

Note: The swivel arm has the option of being
fitted with a trim only. If required, unscrew the
sprayhead assembly and push the trim onto the
threaded portion of the arm.

WARNING!

DO NOT use ‘powerful’ abrasive or

solvent cleaning fluids when cleaning

the shower as they may damage the

plastic fittings.

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17

SPARE PARTS

Ref. Description Part No.

1. Cover assembly 81200120

2. Heater can assembly

3kW 84500010
7kW 84500020

3. Stabilising valve assembly
3kW 82600730
7kW 82600720

4. Thermal cut-out 22010010

5. Terminal block & wires 82200110

6. Cable clamp 7050253

7. Pressure Relief Device (PRD) 83301330

8. Outlet pipe assembly 7051619

9. Swivel arm assembly

3kW 82700080
7kW 82700090

10. Sprayhead assembly 83302080

– Switch and wire kit
3kW 82301390
7kW 82301370
82301380

– Filter 7052161

1

10

9

8

7

6

5

4

3

2

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18

1 Unit inoperable,
no water flow.

2 Water too hot.

3 Water

temperature cycling
hot/cold at intervals.

4 Water too cool
or cold.

1.1 No mains water
supply to unit.

1.2 Unit malfunction.

2.1 Not enough water

flowing through the unit.

2.2 Blockage in supply.

2.3 Increase in ambient

water temperature.

3.1 Heater cycling on
thermal cut- out.

4.1 Too much flow.

4.2 Water pressure

below minimum stated
on rating label

4.3 Reduction
in ambient water
temperature.

4.4 Electrical
malfunction.

4.5 Interrupted power
supply.

1.1.1 Check if isolating valves are fully open.
Check if a blockage in inlet filter or in pipework.

1.2.1 Have unit checked. Ring Customer Service.

2.1.1 Increase the flow rate.

2.1.2 Blocked sprayhead - clean or replace

blocked spray rings.

2.2.1 Check if stop valves are fully open. Check
if blockage in inlet filter.

2.3.1 Increase the flow rate.

3.1.1 See 'Water too hot' causes 2.1, 2.2 and 2.3

and their appropriate action/cures. If it continues,
contact Customer Service.

4.1.1 Reduce the flow rate.

4.2.1 Is water supply mains or tank fed ?

4.2.2 If tank fed, replumb to mains water supply

or see 4.2.4.

4.2.3 If mains fed, ensure that mains stop
valve is fully open and that there are no other
restrictions in the supply while the unit is in use,
or see 4.2.4.

4.2.4 Fit a pump to give minimum pressure.
Contact Customer Service for advice.

4.3.1 Reduce the flow rate.

4.4.1 Have unit checked by suitably qualified

electrician or contact Triton Customer Service.

4.5.1 Blown fuse or circuit breaker. Check
supply. Renew or reset fuse or circuit breaker. If it
fails again, consult a qualified electrician.

4.5.2 Power cut. Check other appliances and
if necessary, contact local Electricity Supply
Company.

FAULT FINDING

IMPORTANT: Switch OFF the electricity at the mains supply and remove the circuit fuse before
removing the cover from the handwash while attempting any fault finding inside the unit.

Problem/Symptom Cause Action/Cure

T30i

19

5 Unit varies from
normal temperature
to cold during use.

6 Pressure relief
device has operated
(water ejected from
PRD tube).

5.1 Water pressure has
dropped below minimum
required

6.1 Blocked sprayhead.

5.1.1 Wait until the water pressure resumes to

normal.

6.1.1 Clean or replace blocked spray rings in
the sprayhead and then fit new PRD.

Note: Identify cause of operation before fitting new PRD unit.

When fitting a new PRD, follow the commissioning procedure.

It is advised all electrical maintenance/repairs to the handwash unit

should be carried out by a suitably qualified person.

FAULT FINDING

Problem/Symptom Cause Action/Cure

T30i

20

T30i

21

Service Policy

In the event of a complaint occurring, the following
procedure should be followed:

1 Telephone Customer Service on:

0870 067 3333 (0845 762 6591 in Scotland and
in Northern Ireland), having available the model
number and power rating of the product, together
with the date of purchase.

2 Triton Customer Service will be able to confirm

whether the fault can be rectified by either the
provision of a replacement part or a site visit
from a qualified Triton service engineer.

3 If a service call is required the unit must be fully

installed for the call to be booked and the date
confirmed. In order to speed up your request,
please have your postcode available when
booking a service call.

4 It is essential that you or an appointed representa-

tive (who must be a person of 18 years of age or
more) is present during the service engineer's visit
and receipt of purchase is shown.

5 A charge will be made in the event of an aborted

service call by you but not by us, or where a call
under the terms of guarantee has been booked and
the failure is not product related (i.e. scaling and
furring, incorrect water pressure, pressure relief
device operation, electrical installation faults).

6 If the product is no longer covered by the

guarantee, a charge will be made for the site
visit and for any parts supplied.

7 Service charges are based on the account being

settled when work is complete, the engineer
will then request payment for the invoice. If this
is not made to the service engineer or settled
within ten working days, an administration
charge will be added.

Replacement Parts Policy

Availability: It is the policy of Triton to maintain

availability of parts for the current range of
products for supply after the guarantee has
expired. Stocks of spare parts will be maintained
for the duration of the product’s manufacture and
for a period of five years thereafter.

In the event of a spare part not being available a

substitute part will be supplied.

Payment: The following payment methods can be

used to obtain spare parts:

1 By post, pre-payment of pro forma invoice by

cheque or money order.

2 By telephone, quoting credit card (MasterCard

or Visa) details.

3 By website order, www.tritonshowers.co.uk

Triton Showers
Triton Road
Nuneaton
Warwickshire CV11 4NR

Triton is a division of Norcros Group (Holdings) Limited

TRITON STANDARD GUARANTEE

Triton guarantee this product against all
mechanical and electrical defects arising from faulty
workmanship or materials for a period of one year
for domestic use only, from the date of purchase,
provided that it has been installed by a competent
person in full accordance with the

fitting instructions.
Any part found to be defective during this

guarantee period we undertake to repair or replace
at our option without charge so long as it has been
properly maintained and operated in accordance
with the operating instructions, and has not been
subject to misuse or damage.

This product must not be taken apart, modified or
repaired except by a person authorised by Triton.
This guarantee applies only to products installed
within the United Kingdom and does not apply to
products used commercially. This guarantee does
not affect your statutory rights.

What is not covered:

1 Breakdown due to: a) use other than domestic

use by you or your resident family;
b) wilful act or neglect; c) any malfunction
resulting from the incorrect use or quality of
electricity, gas or water or incorrect setting of
controls; d) faulty installation.

2 Repair costs for damage caused by foreign

objects or substances.

3 Total loss of the product due to non-availability

of parts.

4 Compensation for loss of use of the product or

consequential loss of any kind.

5 Call out charges where no fault has been found

with the appliance.

6 The cost of repair or replacement of pressure relief

devices, showerheads, hoses, riser rails and/or wall
brackets, isolating switches, electrical cable, fuses
and/or circuit breakers or any other accessories
installed at the same time.

7 The cost of routine maintenance, adjustments,

overhaul modifications or loss or damage arising
therefrom, including the cost of repairing
damage, breakdown, malfunction caused by
corrosion, furring, pipe scaling, limescale, system
debris or frost.

Customer Service: % 0870 067 3333

Scottish and Northern Ireland

Customer Service: % 0845 762 6591

Trade Installer Hotline: % 0870 067 3767

Fax: [phone]

www.tritonshowers.co.uk

E mail: [e-mail]

TRITON reserve the right to change product specification without prior notice. E&OA. © TRITON SHOWERS 2008

Extended Warranty AVAILABLE NOW. Call 0870 067 3333 for more details.