Guarantee, Service Policy, Etc. ................................. Rear cover
ii
Page 3
Shower pump
IMPORTANT SAFETY INFORMATION
1 Plumbing
1.1 All installations must comply with Water
Regulations/Bylaws.
1.2 DO NOT connect the pump unit to the
mains water supply.
1.3 Supply pipes must be flushed thoroughly to
clear debris and flux before connecting to the
pump and shower.
1.4 DO NOT use excessive force when making
connections to the flexible connector hoses.
1.5 DO NOT turn on the electrical supply to
the pump until the plumbing connections
and commissioning procedure have been
completed. The pump MUST NOT be
operated dry without water.
1.6 DO NOT solder pipes or fittings within
300mm of the pump, as heat transfer can
damage the components.
1.7 The pump must be connected to dedicated
water supplies. DO NOT fit the pump to a
common supply.
1.8 The dedicated cold water supply must be
taken directly from the cold water cistern
to the pump. This draw-off must be on
the opposite side of the cistern to the float
operated valve. This also helps to prevent
nuisance tripping of the pump.
1.9 The action of the pump is to increase the
flow rate. If the supply pipe work cannot
handle the resulting flow rate then:
1.9.1 The anticipated flow rate may not be
achieved.
1.9.2 Air may be drawn into the hot supply
from the vent pipe causing spluttering and
temperature fluctuations at the showerhead.
1.10 A high level hot feed pipe must not rise
above the level of the water in the cistern.
To reduce the risk of air locks pipes should
be run level with or below the base of the
cistern.
1.11 Pipe runs must be as short as possible and
standard full flow isolating gate valves or
lever valves MUST be fitted to both inlet and
outlet sides of the pump as an independent
means of isolating the water should
maintenance or servicing be necessary.
1.12 DO NOT use jointing compound on any pipe
fittings, use only the flexible hoses supplied
to connect to the pump.
1.13 It is strongly recommended that copper pipe
is used for the installation to avoid nuisance
tripping of the pump.
2 Electrical
2.1 The installation must be undertaken by a
suitably competent person and comply
with BS7671 “Requirements for electrical
installations” (IEE wiring regulations) and
building regulations. Make sure the hot and
cold water connections to the pump are
adequately bonded.
2.2 DO NOT turn on the electrical supply to the
pump until the plumbing connections have
been completed. The pump MUST NOT be
operated dry without water.
2.3 The mains supply must be 230V 50Hz,
connected to the pump via a double pole
switched connection unit fused at 5 Amps,
having a contact separation of at least 3mm
in all poles.
2.4 In accordance with “The Plugs and Sockets
etc. (Safety) Regulations 1994”, the pump is
intended to be permanently connected to the
fixed electrical wiring of the mains system.
2.5To enhance electrical safety a 30mA residual
current device (RCD), also known as a
residual current circuit breaker (RCCB),
should be installed in the supply circuit.
This may be part of the consumer unit or a
separate unit.
2.6 The wires in the supply cable are coloured in
accordance with the following code:
Brown — Live L
Blue — Neutral N
Green/Yellow — Earth E
The supply cable can only be replaced by the
manufacturer or an authorised agent.
2.7 Always disconnect the supply before any form
of work or maintenance on the pump.
Replacement parts can be ordered from Triton
Customer Service. See ‘spare parts’ for details.
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Shower pump
INTRODUCTION
This book contains all the necessary fitting and
operating instructions for your Triton power
shower pump. Please read them carefully.
Care taken during the installation will provide a
long and trouble free life from your unit.
IMPORTANT: All plumbing connections MUST
be completed before making the electrical
connections.
Please read through the whole of this book
before beginning your installation.
SPECIFICATION
DUTY CYCLE
30 minutes on @ 12.5 litres/min —
120 minutes off.
15 minutes on @ 4 litres/min —
120 minutes off.
REQUIRED PRESSURES
Maximum pump working head (H
30 metres.
Minimum static head is 1 metre.
Standards and approvals
Splashproof rating IPX4
Complies with the requirements of current British
and European safety standards for household
and similar electrical appliances.
Complies with requirements of the British
Electrotechnical Approvals Board (BEAB).
Meets with Compliance with European
Community Directives (CE).
max
) is
SAFETY WARNINGS
In the interest of electrical safety a 30mA
residual current device (RCD) should be
installed in all UK electric and pumped
shower circuits. This may be part of the
consumer unit or a separate unit.
a. Under no circumstances must this pump
be connected to a mains cold water
supply. Failure to comply will invalidate the
guarantee.
b. The shower pump MUST NOT be used if
suspected of being frozen.
c. The pump MUST be earthed.
d. Switch off immediately at isolating switch if
water ceases to flow during use.
e. DO NOT operate the unit outside the
guidelines laid out in 'site requirements'.
f. This pump is to be used for providing water
to a shower only.
! IMPORTANT !
THE PUMP MUST NOT BE CONNECTED
TO THE MAINS COLD WATER SUPPLY.
IT IS DESIGNED FOR
GRAVITY SYSTEMS ONLY.
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Shower pump
Fig.1
2
3
1
KEY TO MAIN COMPONENTS (fig.1)
1. Pump
2. Connector hose X4
3. Inlet filter washer X2
4. Rubber washer X2
4
3
Page 6
WATER REQUIREMENTS
Hot water
cylinder
Mixer valve
Riser
rail
Service
valves
Cold supply
Hot supply
Cold
water
mains
supply
Ring main
Drain
valve
Isolating switch or
pull cord switch
(both fused at 5A)
Gate
valve
Service
valves
Other
draw-offs
Stopvalve
Cold water
cistern
Pump
1 metre head
Essex
flange
1
2
Shower pump
Fig.2 Diagrammatic view (not to scale)
WARNING!
THIS PUMP IS DESIGNED TO SUPPLY
WATER TO A SHOWER ONLY.
The installation must be in accordance with
Water Regulations and Bylaws.
For correct operation of this shower pump in
addition to the shower unit, water must be
gravity fed at nominally equal pressures directly
from the same cold water storage cistern (the
hot water being fed to the pump via the hot
water storage cylinder). The hot water cylinder
should have a minimum capacity of 136 litres
and the cold water cistern 225 litres.
It is advisable to check that the replenishment
rate from the float operated valve meets the
output requirements.
Both the hot and cold water supplies to the
pump must be direct and not significantly
affected by any other outlets or connections.
Fig.2 shows the two recommended installation
methods:
1. The connection can be taken via a tee
connection on the underside of the rising
angled section of pipe work from the cylinder.
2. The connection is taken directly from the hot
water storage cylinder via a “No Stop Essex
flange”.
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Shower pump
To comply with BS6700 the hot water storage
temperature should not exceed 60ºC. Operation
at this temperature will also reduce the rate of
formation of limescale in the system. The water
supply must not exceed 65ºC (149ºF).
THE PUMP MUST NOT BE CONNECTED TO
THE MAINS COLD WATER SUPPLY.
DO NOT connect into the rising vent pipework.
The pump must be positioned below the cold
water cistern and not placed in areas where it
will be subject to freezing conditions.
To guarantee correct operation of the flow
switches, all pipe work must be below the cold
water cistern and the showerhead must be at
least 1 metre below the surface of the water in
the cold water cistern.
In situations where this cannot be met, contact
Triton Customer Service for advice. If used with
a combination cylinder, the cold water cistern
must have a capacity of at least 225 litres
(50 gals) to avoid starvation of water to the
pump, and a minimum head of water of
1 metre.
ELECTRICAL REQUIREMENTS
WARNING!
THE PUMP MUST BE EARTHED.
The pump must be connected to a 230V 50Hz
electrical supply, via a double pole switch having
a contact separation of at least 3 mm in all poles.
This can be a ceiling mounted pull cord switch
in the shower room, or a wall mounted switch in
a nearby room.
The pump installation must be fused at 5 amps.
A Residual Current Circuit Breaker (RCCB) also
known as a Residual Current Device (RCD)
having a tripping current not exceeding 30mA
should be installed in the supply circuit. This may
be part of the consumer unit or a separate unit.
Note: The installation MUST comply with
current IEE regulations.
When installed in any room containing a fixed
bath or shower, the pump MUST be located and
concealed inside a suitable cupboard, built-in
unit or other enclosure, so that the pump cannot
be sprayed with water, and such that a person
using a fixed bath or shower cannot access the
pump without using tools.
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Shower pump
SITING OF THE PUMP
WARNING!
THE UNIT MUST NOT BE POSITIONED
WHERE IT WILL BE SUBJECT TO
FREEZING CONDITIONS.
The pump MUST ALWAYS be positioned
BELOW the cold water cistern and be situated
as close as possible to the hot water cylinder. It
is recommended that the cold water supply is
taken from the opposite side of the cistern to the
float operated valve to prevent air entrapment in
the supply.
The pump should be located as close as possible
to the water supplies to obtain maximum
performance and positioned below the level of
the mixing valve if possible.
Position the pump in a suitable area and make
sure it is accessible for any maintenance etc. that
may be necessary.
IMPORTANT: Make sure there is sufficient
ventilation around the pump to cool the
motor.
INSTALLATION
WARNING!
Installation of the pump will break
the earth continuity of the pipework
installation. It is important that the
earth be restored by cross bonding the
pipework, to conform with current IEE
regulations.
Before installing the pump, make sure the site
conditions have been complied with fully.
Also note the following:
• Pipework to precede wiring.
• Position the pump in a dry area, preferably
in a linen/airing cupboard, where it must be
well ventilated and not covered with towels
and sheets, etc.
• DO NOT use with a combination cylinder
system unless the cold water cistern has
capacity of 225 litres (50 galls) or more.
• To assist in clearing air bubbles from the
system avoid using sharp bends where
possible. Flexible/swept fittings or formed
pipework is recommended.
• Make sure that all water supplies are
isolated before connection. Gate valves or
full way lever valves must be fitted in the
connections to the pump. It is also advisable
to fit a drain off point on the lowest part of
the system.
• NEVER use any form of soldered fittings on
the shower pump as this will damage the
unit and invalidate the guarantee.
• NEVER use solder within 300mm of the
pump or expose parts to a hot torch.
• Make sure the mains electricity supply is
SWITCHED OFF before making the electrical
connections.
• DO NOT OPERATE THE PUMP DRY. This may
cause damage to the seals and will invalidate
the guarantee.
Note: The pump motor has automatically
resetting thermal overload protection.
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Shower pump
Procedure
a. Turn off mains water and electrical supplies.
Drain the cold water cistern and hot water
cylinder and make a suitable connection to
the hot water supply.
b. Position the pump horizontally (with the
ports in the upright position) with the feet
on a solid base so that it will not transmit
vibration.
Note: The pump MUST ONLY be placed in the
horizontal position.
c. Connect the inlet flexible connectors to the
inlet ports of the pump ensuring the filters
are in position on the inlets (fig.3).
The hot and cold supplies can be connected
to either end of the pump.
d. Connect the outlet flexible connectors to the
outlet ports of the pump.
e. Connect the hot and cold feed pipes from
the mixer valve to the outlet flexible push-in
connectors.
f. At this stage, DO NOT connect the hot
and cold water supplies from the cistern
and cylinder to the inlet flexible push-in
connectors. Wait until the commissioning
procedure has been completed.
Note: DO NOT overtighten the connections on
the pump ports and take care to prevent any
system debris from entering the pump via the
connectors.
Fig.3
Filter
Inlet
Electrical connections
SWITCH OFF THE ELECTRICITY SUPPLY AT THE
MAINS.
Connect the pump via a double pole switch
having a contact separation of at least 3mm in all
poles with a 5 Amp fuse.
The wires in the supply cable are coloured in
accordance with the following code:
Brown — Live L
Blue — Neutral N
Green/Yellow — Earth E
This can be a ceiling mounted pull cord switch
in the shower room, or a wall mounted switch in
a nearby room.
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Page 10
Shower pump
COMMISSIONING
Before the first operation of the shower pump, it
is necessary to flush out any system debris from
the installation. This operation must be carried
out with the pump isolated from the electricity
supply, and with the pump feed pipework from
the cistern and cylinder directed to waste by
connecting a suitable length of hose.
Procedure
1. Make sure the isolating valves from the
cistern and cylinder are closed.
2. Turn on the mains water supply to the
storage cistern and allow the cylinder and
system to fill.
3. Open both isolating valves and flush
through thoroughly.
4. Allow water to flow to waste for two or
three minutes to make sure any installation
debris and air is completely flushed from
the system.
5. Check the system pipework for leaks.
6. Close both isolating valves. Remove the
waste hoses and connect the cistern supply
pipework and cylinder pipework to the
pump inlet flexible push-in connectors.
7. Remove the showerhead from the mixer
valve hose and direct the hose to waste.
8. Open the mixer valve fully and then re-open
both isolating valves.
9. Allow water to flow under gravity from the
hose for a few minutes.
10. Stop the flow at the mixer valve.
11. Switch on the mains electricity supply to the
shower pump.
12. Open the mixer valve. The pump will
operate and water will flow. Allow water to
flow to waste for two or three minutes.
13. Check system pipework again for leaks.
14. Turn off the mixer valve — the pump will
switch off and the water will cease to flow.
Replace the showerhead onto the shower
hose.
15. Switch off the electric supply to the pump
and eliminate any leaks.
Note: If care has been taken to prevent any
obvious debris entering the system, the above
procedure should be adequate for normal
operating conditions of the pump and shower.
However, it may be advisable to also clean the
filters in the inlet ports of the pump as an extra
precaution.
CLEANING
Clean the unit with a damp cloth using clean
water or mild liquid detergent.
DO NOT use acid or abrasive detergents.
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Shower pump
SPARE PARTS
2
3
3
Ref Description Part No.
1.Pump assembly T22IOOM
2.Hose assembly X1 83309460
3.Filter/seal pack X2 of each 83309470
1
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Shower pump
FAULT FINDING
Problem/Symptom Cause Action/Cure
1 Pump motor
does not operate.
2 Poor or no
water flow.
1.1 Pump motor thermal
overload protection
activated.
1.2 Mains electricity
supply fault.
1.3 Loose wiring
connections.
1.4 Insufficient flow to
operate flow switch.
1.5 Failed pump motor.
2.1 Pump motor not
running.
2.2 Pump or shower unit
frozen.
2.3 Water turned off.
2.4 No water in cold
storage cistern.
2.5 System blockage.
2.6 Blocked showerhead
on shower unit.
2.7 Blocked filter.
1.1.1 Allow the pump motor to cool and
automatically reset.
1.1.2 Check the pump is adequately ventilated.
1.2.1 Blown fuse. Check supply, and renew or
reset fuse. If it fails again, contact Customer
Service.
1.2.2 Power cut? Check other appliances and if
necessary contact local Electricity Company.
1.3.1 Check all connections and secure where
necessary.
1.4.1 Check isolating valve is fully open.
1.4.2 Check head of water.
1.4.3 Make sure the inlet filter is clean.
1.5.1 Replace the pump unit. Contact Triton
Customer Service.
2.1.1 See causes 1.1, 1.2, 1.3, 1.4, 1.5, and 1.6.
2.2.1 Check for evidence of freezing. Contact
Triton Customer Service for advice.
2.3.1 Check isolation valves and water supply.
2.4.1 See 2.3.1.
2.5.1 Isolate supplies and inspect inlet filter,
pump outlet and showerhead.
2.6.1 Clean the showerhead. Refer to separate
instructions.
2.7.1 Clean filter.
3 Pump does not
switch off.
Any maintenance or repair to the pump MUST be carried out by a suitably
3.1 Faulty flow switches.
competent person.
3.1.1 Isolate electric supply to pump. Contact
Triton Customer Service for advice.
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Shower pump
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Shower pump
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Page 15
Shower pump
Recycling RequiRements
To ensure that local and national legislation is complied with, Triton plc ask
that you dispose of any obsolete product in an environmentally friendly
Triton is a division of Norcros Group (Holdings) Limited
TRITON STANDARD GUARANTEE
Triton guarantee this product against all
mechanical and electrical defects arising from
faulty workmanship or materials for a period of
two years for domestic use only, from the date of
purchase, provided that it has been installed by
a competent person in full accordance with the
fitting instructions.
Any part found to be defective during this
guarantee period we undertake to repair or replace
at our option without charge so long as it has been
properly maintained and operated in accordance
with the operating instructions, and has not been
subject to misuse or damage.
This product must not be taken apart, modified or
repaired except by a person authorised by Triton.
This guarantee applies only to products installed
within the United Kingdom and does not apply to
products used commercially. This guarantee does
not affect your statutory rights.
What is not covered:
1 Breakdown due to: a) use other than domestic
use by you or your resident family;
b) wilful act or neglect; c) any malfunction
resulting from the incorrect use or quality of
electricity, gas or water or incorrect setting of
controls; d) faulty installation.
2 Repair costs for damage caused by foreign
objects or substances.
3 Total loss of the product due to non-availability
of parts.
4 Compensation for loss of use of the product or
consequential loss of any kind.
5 Call out charges where no fault has been found
with the appliance.
6 The cost of repair or replacement of pressure relief
devices, showerheads, hoses, riser rails and/or wall
brackets, isolating switches, electrical cable, fuses
and/or circuit breakers or any other accessories
installed at the same time.
7 The cost of routine maintenance, adjustments,
overhaul modifications or loss or damage arising
therefrom, including the cost of repairing
damage, breakdown, malfunction caused by
corrosion, furring, pipe scaling, limescale, system
debris or frost.
Extended Warranty AVAILABLE NOW. Call 0844 980 0740 for more details.
Service Policy
In the event of a product fault or complaint occurring, the
following procedure should be followed:
1Telephone Customer Service on 0844 980 0750 having available,
your details including post code, the model number and power
rating of the product, together with the date of purchase.
2Based on information given over the telephone, a Triton Customer
Service Advisor will attempt to diagnose the fault and confirm
whether a site visit from a qualified service engineer is required.
3All products attended to by a Triton service engineer must be
installed in full accordance with the Triton installation guide
applicable to the product. (Every product pack contains an
installation guide, however, they can also be bought via our
Customer Service Spares Department).
4Our engineer will require local parking and if a permit is required
this must be available to the engineer on arrival at the call.
5It is essential that you or an appointed representative (who must
be over 18 years of age) is present for the duration of the service
engineer's visit. If the product is in guarantee you must produce
proof of purchase.
6Where a call under the terms of guarantee has been booked
and the failure is not product related (i.e. scaling and furring,
incorrect water pressure, pressure relief device operation or
electrical/plumbing installation fault) a charge will be made. A
charge will also be issued if nobody is at home when the service
engineer calls or adequate parking/permit is not available.
7If the product is no longer covered by the guarantee an up front
fixed fee will be charged before the site visit.
8Should proof of purchase not be available on an “in-guarantee”
call, or should the service engineer find that the product is no
longer under guarantee, the engineer will charge the same
fixed price and the customer will be expected to pay the
engineer before he leaves. If payment is not made on the day an
administration charge will be added to the fixed charge.
9If a debt is outstanding from a previous visit, or from any other
Triton purchase, Triton reserves the right to withhold service until
the debt has been settled.
10 Triton takes the health, safety and wellbeing of its employees very
seriously and expects customers to treat all staff members with
respect. Should any employee feel threatened or receive abuse,
either verbally or physically, Triton reserves the right to withhold
service and will support the employee with a legal prosecution.
Replacement Parts Policy
Availability: It is the policy of the manufacturer to maintain parts
availability for the duration of production and a period of five years
thereafter, in accordance with industry standards.
Spare parts are available via our website, www.tritonshowers.co.uk,
or by telephoning Triton Customer Service Spares Department.
Payment should be made by credit/debit card (excluding American
Express or Diners Card).
Payment can also be made by pre-payment of a pro forma invoice by cheque or money order.
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