PRIMEBOOK P13
SURFBOOK E11B
EN OPERATING INSTRUCTIONS
CONTENT
1. Welcome 4
2. Intended use 4
3. Explanation of Safety Symbols and Keywords 5
4. General Safety Information 6
5. Technical speciications 11
Technical speciications of the power adapter 12
6. Content 12
7. Controls and ports 13
9. Starting up the Surbook for the irst time 16
Charging the Surbook 16
Switching on the Surbook 16
Unlocking the display 17
10. Switch out of Windows 10 Home in S mode (optional) 17
11. Important elements on the start screen 18
12. Using the keyboard 18
Special keys and function buttons on the keyboard 18
13. Touchpad 19
14. Info Center 20
15. Accessing and using the Start menu 20
Accessing the Start menu 20
Layout of the Start menu 20
Navigating/Selecting an item in the Start menu 21
Pinning, organising and removing apps 21
16. Accessing the settings 23
17. Connecting the Surbook to the Internet 23
Connecting to a stationary wireless network (WiFi) 23
18. Launching the Internet browser/Entering an Internet address 24
19. Downloading applications from the Windows Store 24
20. Changing the display language 25
21. Using the camera 26
22. Transferring iles between the Surbook and other devices 27
Transferring iles via Bluetooth 27
Transferring iles between the Surbook and
an external storage device 28
23. Connecting the Surbook to a television 28
Connecting to a television via HDMI cable 28
Connecting to a television via Miracast 29
24. Reset 30
25. Switching off/Restarting the Surbook 30
26. Useful tips on saving energy 30
27. Troubleshooting/FAQ 31
28. Glossary 32
29. Notes on copyright and trademarks 34
30. Notes on disposal and recycling 35
Disposal considerations 35
Notes on recycling 35
31. Notes on the warranty 35
32. Support information 36
1. Welcome
We hope you enjoy your new Surbook E11B.
The online operating instructions, the enclosed Quick Guide and the additional
brochure "Product Safety and Legal Information" are direct components of the
product.
Please read all three documents carefully before you turn on your device. They
contain important information about device safety, usage and disposal.
Please keep these documents in a safe place and pass them on in full to the new
owner if the device changes hands.
In order to be able to work with maximum eficiency and safely, as well as to protect
the device from possible dangers, please familiarize yourself with all operating and
safety instructions.
These operating instruction describes the basic functions of your Surbook. For
information on the operation of individual apps, please refer to the instructions
of the individual apps.
For more interesting and useful tips about Windows 10 visit:
www.microsoft.com/en-gb/windows/emulator
2. Intended use
The Surbook is a Windows laptop that can be used for suring the Internet, running
a number of apps (including the Microsoft Ofice Suite), gaming, and streaming and
viewing music, images, and videos.
Never use the device for anything other than its intended purpose. Malfunctions
may otherwise occur. Intended use includes observing all instructions contained
in the technical documentation. The manufacturer is not liable for damages
resulting from improper use or modiication of the device.
Furthermore, the manufacturer shall not be held liable for damage or for loss of
data or any subsequent damage caused as a result.
1
The manufacturer shall reserve the right to constantly further develop the
product. Changes may be made without any direct reference to them in the
user’s manual. As a result, the information contained in the user’s manual does
not need to relect the current technical design.
Unauthorized modiications to the device (particularly installing external
irmware not approved by the manufacturer or modiications to the device
hardware) will invalidate the warranty.
Not all of the applications you will need are pre-installed at the factory. You can download those
apps from the Microsoft Store. Some apps must be purchased.
4
3. Explanation of Safety Symbols and Keywords
This booklet uses the following safety symbols and keywords:
WARNING
Indicates possible danger to life and/or danger of severe, irreversible injuries
CAUTION
Follow instructions to avoid injuries and material damage
NOTICE
Follow instructions to avoid material damage
ADVICE
i
Additional information about using the device
5
4. General Safety Information
WARNING
Risk of multiple injuries due to reduced physical, sensory, or mental
capabilities and/or lack of knowledge or practical experience
■
Children and vulnerable individuals may only use the device under direct
supervision.
Risk of suffocation and severe injuries from accessories and packaging
materials
■
Keep accessories and packaging materials out of reach of babies, young
children, and pets.
■
Do not insert accessories and/or parts of the device into oriices such as
your mouth, ears, or eyes.
Risk of electric shock or electrocution from live components
■
Do not insert objects into the device’s ventilation slots.
■
Do not open the power adapter.
■
Do not touch the power adapter if your hands are wet.
■
Do not short out the device and/or charger.
Risk of electric shock or electrocution and/or fire hazard from unsafe
connections
■
Make sure the power cord is not bent, crimped, or damaged in any other way.
■
Never use the power cord or plug if they are damaged.
■
Only use the included power adapter and only connect it to a suitable
and professionally installed power outlet. Please read and observe the
speciications on the power adapter’s label.
■
Do not use power outlets if they are loose.
■
If the power adapter is defective, contact customer service.
Fire hazard and/or risk of burns from damaged or leaking batteries
■
Do not use or charge the device if the battery is damaged or leaking.
■
Avoid skin contact with the device and/or battery if the battery is leaking.
Wear protective gloves if it is not possible to avoid touching the device/
battery in such cases.
■
Immediately wash your hands thoroughly in the event of skin contact with
the battery substrate.
■
If the battery substrate comes into contact with your eyes, rinse them out
with plenty of water and consult a physician immediately.
6
Risk of hearing loss through the use of headsets, earbuds, or headphones
The device can generate high sound levels when using headsets, earbuds, or
headphones. This may result in hearing loss if your ears are exposed to high sound
levels over an extended period of time. The higher you set the volume, the more
quickly your hearing can be damaged. Hearing loss may occur slowly over time.
■
Do not listen to music or other audio iles for an extended period of time at
high volumes.
■
Lower the volume before connecting your headset, earbuds, or headphones.
■
When using headsets, earbuds, or headphones, make sure the acoustic
emissions do not exceed an A-weighted sound level of 80 dB.
■
Always set the volume at the lowest level where you can still clearly hear the
audio track being played without causing discomfort.
■
Do not increase the volume once you have become accustomed to that
sound level.
■
Adjusting the default settings for the equalizer can boost the device’s
volume levels.
■
Changing the settings of pre-installed software (for example, the operating
system, irmware, drivers) can also increase volume levels.
Risk of multiple injuries due to reduced attentiveness
■
Safety is the top priority while driving. For this reason, it is prohibited to
use the device while operating a motor vehicle.
■
Always be aware of your immediate surroundings to avoid putting yourself
or others at risk.
■
When using a headset, earbuds, or headphones in public, adjust the
volume so that you can still hear noises or sounds in your surroundings.
Distractions or being cut off from your surroundings may lead to
accidents. It is illegal to use headsets, earbuds, or headphones while
operating a motor vehicle in some regions.
Risk of interference with other electronic devices that transmit high-frequency
signals
■
Switch off the device in safety or security zones where the use of mobile
devices is prohibited (e.g., when the plane is taking off or landing, in hospitals,
or near medical equipment). Obey the corresponding signs and warnings and
strictly observe the instructions contained on them.
■
You are allowed to use the device in airplane mode with the permission of the
light crew once the aircraft has taken off. Please note that use of the device may
interfere with the plane’s electronic navigation systems.
■
Refrain from using the device near other electronic devices.
7
Risk of multiple injuries and fire/explosion hazard in potentially explosive
atmospheres
■
Operating the device in potentially explosive atmospheres, such as at illing
stations, on construction sites, or in chemical plants, is prohibited.
■
Switch off the device if you are in areas that contain potentially explosive
materials (e. g., gas, fuel, chemicals, particulate matter, grain, dust, or metal
powders). Sparks could cause an explosion or ire.
■
Obey the corresponding signs and warnings in these areas and strictly observe
all instructions contained on them.
CAUTION
Risk of fire or explosion when using non-approved chargers and power
adapters
■
Only use the included power adapter or an equivalent power adapter to
charge the battery.
■
If the power adapter is defective, only exchange it for an equivalent power
adapter. Please note the information in the technical speciications of the
power adapter in the online user’s manual or contact customer service.
Risk of multiple injuries from slipping, tripping, or falling
■
Do not expose the device and/or power adapter to vibrations and/or any form
of impact.
■
Do not drop the device and/or power adapter. Do not use the device/power
adapter if it has been dropped and/or is damaged. Have a qualiied service
technician check the device/power adapter before restarting it.
■
Always ensure that the power cord is installed securely.
■
Do not allow the power cord to knot or kink.
Risk of adverse effects to health in the case of a known predisposition to
photosensitivity
■
If members of your family have been known to exhibit manifestations of
photosensitivity (e.g., seizures when using similar devices), it is advisable to
consult a physician before operating the device.
■
Watching videos and/or playing video games with rapid frame rates over
an extended period of time may trigger a seizure or lead to fainting. Cease
all use of the device if you are feeling unwell and wait an appropriate
amount of time before starting to use it again.
■
If you are experiencing muscle cramps or feeling disoriented while using
the device, cease all use of the device immediately and consult a physician.
8
■
To avoid tiring or straining your eyes, please note the following:
■
Only use the device indoors under suitable lighting conditions and avoid
harsh light.
■
Hold the device at an appropriate distance from yourself.
■
Ensure that the display is clean.
■
Adjust the screen’s brightness and/or contrast settings to a level that is
comfortable for a crisp, clear display.
■
Take regular breaks when using the device.
Risk of impairment to the musculoskeletal system and supporting tissue
from use over longer periods of time
■
Repetitive movements (e.g., use of keyboard/touch screen or playing
games for an extended period of time) may result in pain in the hands,
arms, shoulders, neck and shoulder region, and in other parts of the body.
To avoid tiring or straining your musculoskeletal system and supporting
tissue, please note the following:
■
Always assume a relaxed posture when using the device.
■
Change your position regularly and take frequent breaks to move
around.
■
Press lightly when typing.
■
Take regular breaks.
■
If you are experiencing discomfort similar to that indicated above while using the
device, cease all use of the device immediately and consult a physician.
■
Do not rest the device on your lap or other parts of your body when in use. The
device may heat up, resulting in discomfort or injury (e. g., minor burns).
NOTICE
To avoid potential malfunctions and/or damage to the device caused by
environmental factors, please note the following:
■
The recommended humidity for operating, charging, and storing the device
is between 30 and 70 percent.
■
The recommended ambient temperature for operating, charging, and
storing the device is between 5° C and 30° C. Temperatures above or
below this may adversely affect the charging capacity and service life of
the device and battery and cause damage to the device.
■
Protect the device from rapid temperature luctuations. Condensation from
humidity can damage the device and may result in danger to the user.
■
Shield the device from direct sunlight (e. g., in the car) and do not store it near
a heat source to prevent the display and device from malfunctioning and avoid
the risk of the battery exploding.
9
■
Keep the device away from open lames such as candles, ireplaces, and
campires to avoid the risk of the battery exploding.
■
Do not expose your device to rain or to dripping or splashing water.
■
Do not use the device outdoors during a storm.
■
Should the device become wet, turn it off immediately. Ensure that the device
and/or the power adapter are checked by a qualiied person before using it
again.
■
Use the device in a dust-free environment.
■
Magnetic ields may cause the device to malfunction and/or the battery to
discharge.
To prevent possible damage to your device:
■
Do not charge your device on standard USB ports such as those found on
desktop or laptop computers.
■
Take care to wind the cord loosely.
■
Moisture, dense smoke, and fumes may lead to malfunctions and/or
damage the device’s housing.
ADVICE
i
The storage capacity indicated on the packaging and in the technical
specifications refers to the total storage capacity of your device. The storage
capacity of your device as indicated by the operating system may differ from the
specified storage capacity, as a portion of the total storage is also used by the
operating system and system applications.
10
5. Technical specifications
Processor (CPU): Intel® Celeron N4000 processor*
(up to 2.6 GHz, 2MB Intel® Smart-Cache),
dual core;
Intel® Pentium® Silver N5000 processor*
(up to 2.7 GHz, 2MB Intel® Smart-Cache),
quad core
Operating system: Windows 10 Home in S mode
RAM: 4 GB
Storage capacity: 64 GB
Graphics processing unit (GPU): Intel® UHD Graphics 600*,
Intel® UHD Graphics 605*
Display size: 11.6" (29.5 cm)
Display type: Full-HD-IPS-Display
Screen resolution: 1920 x 1080 pixel
Aspect ratio: 16 : 9
Camera: Front: 0.3 MP
Speaker: stereo
Microphone: dual microphone
Interfaces: M.2 SSD extension, 1 x USB 3.1 Gen 1,
1 x USB 2.0, memory card reader,
audio out/mic in (3.5mm), Mini-HDMI®
Network: WiFi, Bluetooth 4.2, Miracast™
Frequencies: WiFi 802.11 ac/b/g/n: 2.4 GHz/5 GHz
Memory extension: microSD(HC/XC) up to 256 GB,
M.2 SSD (42 mm - B key)
Dimensions (B x H x T): ca. 289 x 203 x 22.4 mm
Weight: ca. 1095 g
Material/Colour: Plastic/Black
Playable video formats: MPEG-4.10 H.264/AVC (MP@L4.1, HP@L4.0),
MPEG-4.2 SP/ASP (z. B. Xvid bis simple@L3)
Video container formats: AVI, MKV, MOV
Gaming: 3D-Games, G-Sensor Games,
Classic Games
Supported picture formats: JPEG, PNG, GIF, BMP
Playable audio formats: MP3, WAV, OGG, FLAC, AAC
11
Battery: Li-Polymer
Battery capacity: 7.6 V/4600 mAh/34.96 Wh
Charge by: DC IN
Power supply: Power adapter (100 V – 240 V)
More: Hall-Sensor
Languages: German, English, Italian, Spanish, French,
Dutch; additional languages available via
Windows Download
Preinstalled Software: Ofice 365 Personal (one-year-license)**
Temperatures: 5° C to 30° C
Relative humidity: 30 % to 70 %
* depending on the model
** activation required. Ofice 365 Personal for 12 months included, software is already pre-installed.
Ofice activation is required within 6 months of Windows activation date. After expiration, the
license must be renewed for a fee.
Technical specifications of the power adapter
Model: EE-202000E
Input voltage: 100 - 240 V ~ , 50/60 Hz
Input current: 0,5 A max.
Output: DC 12 V/2000 mA
Standby power consumption: < 0,30 W
Manufacturer: Shenzhen Engine Power Co., Ltd.
6. Content
■
TREKSTOR SURFBOOK E11B
■
Power adapter (100 V - 240 V)
■
Cleaning cloth
■
Quick start guide
■
Product safety and legal information
12
7. Controls and ports
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B) Camera (front) K) Dual microphone
C) Charging LED L) Audio port
D) DC IN M) USB socket 2.0
E) USB socket 3.1 Gen 1 N) Memory card slot
F) Mini-HDMI® socket O) On/Off switch
G) M.2 SSD extension P) Touchpad
(bottom) Q) Stereo speaker
H) Status LED on/off (bottom)
I) Status LED Caps Lock
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13
8. Insert M.2 SSD MODULE (optional)
Follow the step-by-step instructions shown to insert the SSD into the SSD extension
slot. Make sure that the computer is switched off before inserting the SSD.
ADVICE
i
The Surfbook E11B is only compatible with an SSD module with form factor
M.2 2242 in version B & M key and B key.
Step 1: Unscrew SSD extension slot
Use a screwdriver to loosen the screw in the cover
of the SSD extension slot. Remove and retain the
screw.
Step 2: Open SSD extension slot
Open the cover of the SSD extension slot by
inserting a small lever into the screw opening and
lifting the cover. Never use sharp or sharp-edged
tools. Then use your ingers to remove the cover.
A second screw base becomes visible once you
open the SSD extension slot. Loosen the screw in
the screw base; remove and retain it.
14
Step 3: Insert SSD
Align the SSD before inserting it into the
extension slot. The semicircular recess of
the SSD points towards the screw base and
the gold-coloured contacts of the SSD point
towards the contacts in the SSD extension slot.
Insert the SSD slightly diagonally into the SSD
extension slot.
ADVICE
i
The SSD can only be inserted in one direction. Depending on the connection type
that your device features, the SSD may have to be rotated along its longitudinal
axis to it correctly.
You know the SSD has been inserted correctly if the semicircular recess is
secured irmly to the screw base. Use the screw removed in step 2 to tighten the
SSD in the deeper-lying screw base.
Step 4: Seal SSD extension slot
Use the cover to seal the SSD extension slot. Then use the screw removed in
step 1 to screw together the SSD extension slot.
Start your computer. The control panel will now display the SSD as a new
storage medium. The SSD is now ready for use.
15
9. Starting up the Surfbook for the first time
First unpack your Surbook. Remove all components from the packaging and
completely remove the packaging material, including the protective ilm. Check
to ensure that the delivery is complete (see Section 6). If you ind that there are
missing or damaged components, contact customer service immediately.
Charging the Surfbook
Please fully charge your Surbook before you use it for the irst time.
Connect the DC plug of the included power supply to the socket (DC IN) of the
Surbook. Then plug the power supply into an electrical outlet.
ADVICE
i
Only leave the power adapter connected to the power socket until the Surfbook is
fully charged. Disconnect the power adapter from the socket first and then remove
the charging cable from your Surfbook.
ADVICE
i
The maximum battery life is reached after approximately charging cycles.
ADVICE
i
We recommend charging the Surfbook while it is switched off. This allows you
to get the maximum charging speed.
Switching on the Surfbook
Press the On/off switch for about 2-3 seconds to switch on the Surbook. The
charging LED lights up and the device starts up. A coniguration assistant
appears directly after the tablet has booted up. Follow the coniguration
assistant instructions to set up your Surbook.
ADVICE
i
During the setup process, the configuration assistant will prompt you to sign in
with your Microsoft account. If you do not yet have a Microsoft account, please
set one up at this point.
16
Unlocking the display
As soon as the device has been set up (and every time it is subsequently
switched on and booted up), the lock screen appears. Press any key on the
keyboard to unlock the screen.
ADVICE
i
If your Surfbook is password-protected, you must then enter the password.
ADVICE
i
Alternatively, you can also log into your Surfbook via Windows Hello. To activate
and set up this feature, select "Settings" → "Accounts" → "Sign-in options"
→ "Windows Hello".
10. Switch out of Windows 10 Home in S mode (optional)
ADVICE
i
Turning off the S mode is a one-time process. If you make the switch, you will
not be able to return to S mode from Windows 10 Home.
a) Open the Microsoft Store (see section 19).
b) Enter "Switch out of S Mode" in the search bar.
c) A window will appear "Switch out s mode".
d) Click on "More information".
e) Click on "Install".
f) If necessary, log in with your Microsoft account (see section 19).
g) Conirm that you have saved all your iles.
ADVICE
i
If you have not saved your files, they can be lost.
h) Windows 10 Home will now run without S mode.
17
11. Important elements on the start screen
A) Task bar
B) Windows icon: Opens the Start menu
C) Cortana: Your digital assistant reminds you of pending tasks and
appointments and gives hints and tips
D) Task View: Enables the Task View and shows all open programs including
the "+ New Desktop" button for creating virtual desktops
E) "e" – Microsoft Edge: Opens the Internet browser
F) Folder symbol: Opens the ile browser
G) Windows Store: Opens the Windows Store
H) Memo symbol: Opens the Action Center
12. Using the keyboard
Special keys and function buttons on the keyboard
To simplify operation, the keyboard has numerous special keys and function
buttons for controlling the Surbook.
Fn key (blue)
The blue Fn key is used to enable or operate the additional function buttons
(blue symbols) on the keyboard.
18
These additional function keys include the F1 to F12 function keys, the "settings"
(cogwheel symbol) , "deactivate touchpad", "|", "<" and ">" keys as well as
the keys for controlling display brightness (sun symbol and "+" or "-"). It also
includes "Page (high)", "Page (down)", "Home" and "End" for faster navigation.
To enable and use these functions, keep the Fn key pressed as you press the key with
the required blue symbol.
Function buttons in the top row of buttons
Lock screen
Mute
Volume -
Volume +
Previous track
Play/Pause
Next track
Open browser
Windows button
Press this button to enter the Start menu. In conjuction with other keys, e. g.
Windows + E (display My Computer), other control demands can be given.
E-Mail
Search
Project
Devices
Prt Scr (= Print Screen)
Ins (= Insert)
13. Touchpad
The touchpad performs the functions of a mouse. Move the cursor on the touch
surface by swiping your inger across the surface in the desired direction.
The keys (invisibly integrated in the lower part of the touchpad) perform the
same functions as mouse keys:
You use the left key to select functions, programs and iles, position objects and
conirm commands. The right mouse key calls up the context menu.
You can change the size of some displays (images, Web pages, and so on). Move
two ingers apart on the touchpad to enlarge the display.
In reverse, move two ingers towards each other on the touchpad to reduce the
display again.
Similarly, you can move the screen contents either up or down by placing two
ingers on the touchpad in parallel and swiping either up or down.
19
14. Info Center
The Info Center is a bar with quick links to some important Surbook functions,
which you can either display or hide. To access the Info Center, click the memo
symbol on the bottom right of the display.
ADVICE
i
Among other things, the Info Center includes a quick link to what is known as
T ". If you tap this function, the Start menu is enlarged in the display.
15. Accessing and using the Start menu
The Start menu acts as the starting point for all of the important content of
your Surbook. Below you can read some useful information about the Start
menu’s basic functions.
Accessing the Start menu
There are two ways to display the Start menu:
■
Click the Windows symbol on the bottom left in the task bar.
■
Press the Windows button on the keyboard.
Tapping/Pressing a second time will hide the Start menu.
Layout of the Start menu
In addition to the straightforward navigation list (A) found in the "classic" Start
menu of older Windows versions, the Start menu of your Surbook has a useful
app area (B) to the right of the navigation list.
20
Here, you can "pin" apps and favourites in the form of live tiles and organise them.
This gives you quick and easy access to your most frequently used apps and content.
ADVICE
i
In the navigation list (A) you find a list of all installed apps in alphabetical order.
An alphabetic quick access to the navigation list appears when you click on a
respective first letter.
Navigating/Selecting an item in the Start menu
To select an item (app or favourite) from the Start menu or the associated app area,
click the item or use the keyboard arrow keys to navigate to the required item and
then press the Enter key on the keyboard.
Pinning, organising and removing apps
You can arrange the items contained in the app area in the form
of live tiles (apps and favourites) according to your own preferences, pin new items
or remove those you no longer use.
Pinning apps
a) Call up the Start menu as described above.
b) Scroll with the mouse or use the touchpad to navigate to the desired app
in the navigation bar in the Start menu.
ADVICE
i
Alternatively, you can use the keyboard arrow keys.
21
c) Now left-click the app you want (or press the left button on the touchpad).
Keep your inger on the app you want and drag it to the desired position in
the app area of the Start menu.
Organising and removing apps
To access the edit mode for a particular live tile, right-click the desired tile (or
press the right button on the touchpad).
Different edit options ("Resize" and so on) now appear at the corners of the
tile.
To remove the live tile from the app area of the Start menu, click the pin symbol
("Unpin from Start").
ADVICE
i
This does not completely delete the affected app; it is simply removed from the
app area of the Start menu.
ADVICE
i
If you have activated tablet mode (see note in Section 14), all the pinned items
from the app area of the Start menu will be magnified and distributed across
the entire screen.
22
16. Accessing the settings
The button for accessing Settings (a cogwheel symbol) can be found in
the bottom-left corner of the Start menu.
Alternatively, you can access the settings by opening the Info Center and clicking
"All settings".
You can also access Settings by using the cogwheel symbol on the keyboard.
17. Connecting the Surfbook to the Internet
Connecting to a stationary wireless network (WiFi)
a) Call up the settings (see Section 16).
b) In Settings, tap "Network & Internet".
c) Click "Wi-Fi" on the left in the next screen.
d) Click the slider or the word "Off". The word "ON" now appears next to the
slider.
e) The Surbook searches for all available wireless networks nearby and then
displays them as a list "Show Available Networks".
f) Click the network that you wish to connect to.
ADVICE
i
If you do not want the Surfbook to automatically connect to the selected
network if available, remove the tick next to "Connect automatically".
g) Click "Connect". The Surbook connects to the selected network.
Depending on how your router is conigured, you will be prompted to
authenticate yourself to the network. Generally speaking, a wireless network is
secured through a WPA network key or a WPS authentication method:
WPA
If a WPA network key was assigned for your router, enter it in the input ield and
click "Next" to conirm.
WPS
If a WPS authentication method (for example, a PIN) was set up for your router,
the Surbook shows a different input ield. Enter the PIN in the input ield (or
follow the selected authentication method). The Surbook now connects to the
wireless network.
23
ADVICE
i
You may be asked whether the Surfbook should search for additional devices in the
selected network and whether it should automatically connect to these devices (for
example, printers or television sets). This is recommended in private home networks
that you can trust. If you connect to a public wireless network, we recommend that
you decline this option by tapping "Nein". In this way, you protect your private sphere.
You can now surf the Internet as usual using the Internet browser.
ADVICE
i
To deactivate the WiFi connection, use the tip of your finger to move the slider
for WiFi from right to left. The word "O" now appears next to the slider.
18. Launching the Internet browser/Entering an Internet address
The button for launching the Internet browser can be found on the
start bar at the bottom of the display. Click the little blue "e" to launch
the browser.
ADVICE
i
The "e" stands for "Edge,", which is the default Internet browser installed in
Windows 10.
To enter an Internet address (URL), tap the search bar displayed centrally at the
top of the window.
19. Downloading applications from the Windows Store
The Windows Store is available in the app area of the Start menu and
on the task bar. You can identify the Windows Store by its icon, a
shopping bag featuring the Windows logo.
The following two requirements must be met in order to access the Windows Store:
1. You must be connected to the Internet.
To connect, please follow the instructions in Section 17.
2. You must have a Microsoft account and be signed in with it on your Surfbook.
Ideally, you will have created a Microsoft account or signed in with your existing
Microsoft account during the initial setup process when you irst switched on
your Surbook. In this case, all you have to do is open the Windows Store, select
the app you require and click "Install".
24
If you do not yet have a Microsoft account or are not signed in with it, you must
perform these steps. Open the Windows Store and select the desired app. Click
the app and then click "Install". An assistant now appears to guide you through
the process of setting up a Microsoft account.
ADVICE
i
If you set up a Microsoft account and link it to your Surfbook, the password for
unlocking the Surfbook changes. From now on, you have to enter the password
for your Microsoft account to unlock the Surfbook.
20. Changing the display language
Proceed as follows to change the display language:
a) Make sure that your Surbook is connected to the Internet (see Section 17).
b) Call up the settings (see Section 16).
c) In Settings, tap "Time & language" and then tap "Region & language" on
the left. You are now in the "Country or region" window.
d) Now tap "Add a language" in the centre of the screen.
e) Scroll to and tap the language you require.
f) Click on "Next".
g) Select the language features, and then click "Install".
ADVICE
i
The Surfbook jumps back to the "Country or Region" window, but now
displays the selected language in the list of languages below "Add a Language".
ADVICE
i
The Surfbook now downloads the language pack and installs it. This process can
take a few minutes.
h) Wait until the "Will be display language after next sign-in" message
appears under the selected language in the list.
i) Restart your Surbook. The selected language now appears in the display.
ADVICE
i
If the language pack is already installed, select the language under "Windows
Display Language". Restart your Surfbook. The selected language will now be
shown in the display.
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21. Using the camera
The Surbook has a webcam on the front. To use the camera, you must irst
open the app provided:
a) Call up the Start menu (see Section 15).
b) Scroll to "C" and tap "Camera".
The camera app opens and appears as a window on the display.
The following functions are now available:
A) Opens the self-timer and an exposure mode for image capture.
B) Calls up additional camera settings.
C) Switch to video mode. In video mode, you are shown a small camera
symbol which you can select to return to photo mode.
D) Shutter button: Click this button to take a photo. In video mode, click to
start recording and click a second time to stop recording.
E) Opens the gallery with your most recently taken photos. To access the
most recently created images, click the arrow to the left of the image.
To close the camera app, tap "X" at the top right of the display.
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22. Transferring files between the Surfbook and other devices
Transferring files via Bluetooth
a) Enable the Bluetooth function on the device you want to connect and
make the device visible to other devices if necessary. To do so, refer to the
operating instructions of the device to be connected.
b) Call up the settings (see Section 16).
c) In Settings, tap "Devices" and in the following window click "Bluetooth &
other devices" on the left.
d) Drag the Bluetooth slider (in the centre of the screen) with from left
to right. The word "On" appears next to the slider. This activates the
Surbook Bluetooth function.
e) Tap "Add Bluetooth or other device" and than choose "Bluetooth".
The Surbook searches for available devices nearby.
f) Select the device you want to connect from the list of devices available by
clicking on the name of the device.
g) The Surbook sends a veriication code to the device to be connected.
Check that the code displayed on the device to be connected matches the
code displayed on the Surbook and conirm on the notebook by tapping "Yes".
ADVICE
i
You may also have to confirm the pairing procedure on the device to be
connected.
h) The status message "Paired" appears after successful pairing. Close this
window by clicking on "Close".
i) Exit the device settings by closing the window. To do this, click the "x"
symbol at the top right of the display.
j) Open the ile browser by clicking the folder symbol on the task bar and go
to the ile that you would like to send.
k) Click the right mouse button, the context menu opens.
l) Click "Send to" on the context menu and then tap "Bluetooth device". A
list of all paired Bluetooth devices appears.
m) Click the required device and conirm with "Next". The notebook now
sends the selected ile to the required device.
n) You may have to conirm receipt of the ile on the destination device.
27
ADVICE
i
After a successful file transfer, deactivate the Bluetooth function to save
energy. To deactivate the Bluetooth connection move the slider for Bluetooth
from right to left. The word "O" now appears next to the slider.
Transferring files between the Surfbook and an external storage device
a) Please connect an external storage device (for example, a USB drive or
a hard drive) to a USB port on your Surbook.
b) After a brief moment, the external storage device is recognised by the
Surbook and displayed as an available drive under "T PC".
c) Double-click to open the external storage device. All of the iles stored
there are now displayed.
d) If you want to transfer a ile from your Surbook to the external storage
device, drag and drop to move the ile into the open window.
e) Similarly, if you want to transfer a ile from your external storage device to
the Surbook, drag and drop to move the ile into the target folder or drive.
ADVICE
i
It is important to safely remove the external storage device from the Surfbook
after transferring the file(s). Click the upwards pointing arrow in the bottom
right of the task bar. Select your storage device in the small window that opens,
and click the prompt for ejecting the device. The following message appears:
"S R H". You can now disconnect the storage device from
the Surfbook.
23. Connecting the Surfbook to a television
You can transfer the image and sound from the Surbook to a suitable television
via HDMI cable or Miracast.
Connecting to a television via HDMI cable
To connect the Surbook to a suitable television via HDMI, you require an
appropriate cable (Micro-HDMI to HDMI, available in specialist shops).
Connect the Surbook to the TV using the HDMI cable, and select the correct
HDMI input as the source (the HDMI input to which the cable is connected). The
television now shows the display of your Surbook.
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Connecting to a television via Miracast
The Miracast technology is a peer-to-peer standard for image transfer. The
Surbook supports this standard and enables wireless transfer of image and
sound from the Surbook to a WiFi- and Miracast-enabled television device.
ADVICE
i
The Surfbook can connect to your television via Miracast only if the television
also supports Miracast technology. Please check with your television
manufacturer if necessary.
Proceed as follows to connect your Surbook to a Miracast-enabled television:
a) First, take all of the necessary steps to prepare your Miracast-enabled
television for the Miracast transfer (see your television’s operating
instructions for details).
b) Call up the settings (see Section 16).
c) In Settings, tap "D" and in the following window tap "B &
" on the left.
d) Now tap "A B " in the top and than
"W ". The Surbook searches for available devices.
This process may take a moment. All available devices are then displayed
in a pop-up window.
e) Tap the device that you wish to connect to. The two devices now connect
to each other.
f) A short time later, the selected device will show the display of the Surbook.
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24. Reset
If the Surbook "freezes" and no longer responds, you can reset it. Press and
hold down the on/off switch for at least 10 seconds until the device switches
off. Wait for about 20 seconds and then turn the device on normally.
ADVICE
i
Any files that have not been saved will be lost when the Surfbook is reset.
25. Switching off/Restarting the Surfbook
Briely press the on/off switch on the device to activate the standby mode.
Press it again quickly to take the Surbook out of standby mode.
Proceed as follows to restart the Surfbook:
a) Open the Start menu by clicking the Windows icon on the bottom left of
the display or by pressing the Windows key on the keyboard.
b) Click "
The Surbook shuts down and restarts.
Proceed as follows to shut down and completely switch off the Surfbook:
a) Open the Start menu by clicking the Windows icon on the bottom left of
the display or by pressing the Windows key on the keyboard.
b) Click "
The Surbook shuts down.
" in the bottom area of the Start menu and then click "Restart".
" in the bottom area of the Start menu and then tap "Shut down".
26. Useful tips on saving energy
■
Deactivate the WiFi function when it is not in use.
■
Only leave the Surbook connected to the socket until the battery is fully
charged. Always unplug the power adapter from the Surbook if you do
not load the Surbook.
■
Reduce the display brightness in the settings under "S" → "D".
■
Switch to standby mode when the Surbook is not in use or switch it off
completely.
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27. Troubleshooting/FAQ
In the following, you will ind a list of frequently asked questions along with the
appropriate answers and proposed solutions.
Why is my Surfbook slow to charge?
If you charge the Surbook while it is under a very high load (for example, video
playback at 100 % display brightness and simultaneous suring, chatting or
games), the battery will charge very slowly due to the high load. We therefore
recommend charging the Surbook while it is switched off. This allows you to get
the maximum charging speed.
When I attempt to start a video recording, I get an error message and
recording does not start. What can I do?
Please irst install all available updates on your Surbook (see the question
FAQ "How can I install Windows Updates on my Surbook?"). If you continue
to receive an error message despite installing the updates, please contact
customer service.
Why does my Surfbook show less storage space than indicated on the
packaging?
The storage capacity indicated on the packaging and in the technical
speciications refers to the total storage capacity of your Surbook. However,
a portion of the total storage is also used by the operating system and system
applications.
Why am I getting no sound from my Surfbook?
You may have connected headphones to your Surbook. When headphones are
connected, the speakers of the Surbook are automatically disabled. Disconnect the
headphones from the Surbook in order to activate the speakers again. If there is still
no sound from the speakers, check whether the sound on the Surbook is switched on
and whether the volume is set high enough.
Why does my Surfbook just switch off sometimes?
If the energy level of the battery falls below a critical level, the Surbook displays
a corresponding warning. If you ignore these warnings, the Surbook is put into
sleep mode at a charge level of 5 per cent in order to counteract total discharge
of the battery. Total discharge can lead to a situation where it is no longer
possible to charge the Surbook. For this reason, connect the tablet to the
charger at this point at the latest in order to prevent data loss and damage to
the battery.
31
My Surfbook won’t switch on. What can I do?
The battery may not be suficiently charged to allow the Surbook to switch on.
Connect the Surbook to the charger (see Section 9) to recharge the battery.
How can I install Windows Updates on my Surfbook?
Your Surbook checks for new updates daily (an Internet connection must be
available) and displays an appropriate message in the Action Center when
new updates are available. To ensure your Surbook is always up-to-date, it is
therefore extremely important to connect the Surbook regularly to the Internet
(see Section 17). If you selected the "Express settings" option in the start
assistant when you switched on for the irst time, the Surbook automatically
performs available updates when you shutdown (download and installation).
You can change this setting at a later point in time. To do this, call up the settings
(see Section 16) and select the method used to install updates under "Update &
security" →"Windows Update" → "Advanced options"
What can I do if the internal storage of my Surfbook is full or almost full?
To relieve the pressure on the internal storage of your Surbook and free up
storage space, you can transfer media iles stored on the Surbook (for example,
images, videos or text iles) to an external storage device (for example, a USB
stick or suitable memory card) or you can delete apps that you no longer require.
28. Glossary
Apps/Applications
An app (abbreviation of the word "application") or application is a program
that you can download from the Windows Store, for example, and install on
your Surbook. Games, programs for playing back images and music iles, word
processing programs and a lot more are available.
Audio Out/Mic In
This description of the audio port on your Surbook indicates that you can
connect simple headphones or earphones (audio signal out) to the port as well
as a headset with microphone (audio/microphone signal in).
Bluetooth®
Bluetooth is a standardised wireless interface on your Surbook that enables a
wireless exchange of data between your Surbook and other suitable peripheral
devices.
32
HDMI®
HDMI stands for "High Deinition Multimedia Interface" and is a cable-based
interface for digital image and sound transmission to connected HDMI-ready
peripheral devices. Using a suitable HDMI cable, you can, for example, play the
videos stored on your Surbook on an HDMI-ready television without having to
irst save the videos on your television.
Microsoft account
"Microsoft account" is the new name for the previous "Windows Live ID". Your
Microsoft account consists of an e-mail address and a password that you
need to sign into services such as Outlook.com, OneDrive, Windows Phone
or Xbox Live. If you use an e-mail address and password to sign into these or
other services, this means that you already have a Microsoft account. You can,
however, register for a new account at any time.
Scrolling
Scrolling refers to the act of moving the screen contents either horizontally or
vertically. You can scroll by using the scroll bar or by using the scroll wheel on the
mouse.
Task bar
The task bar is the horizontal bar found at the bottom of your Surbook. Unlike
your desktop, which can be covered by opened windows, the task bar is almost
always visible. The task bar therefore provides you with constant access to the
important functions and settings of your Surbook plus an overview of all the
windows you have open.
USB
USB stands for "Universal Serial Bus" and is the name of a cable-based interface
on your Surbook. It is used to connect peripheral devices and exchange data
between your Surbook and external devices such as a USB stick.
Windows Store
The Windows Store is an online store offered by Microsoft with lots of useful
and interesting apps that you can download to your Surbook. See the
"Downloading applications from the Windows Store" section for information on
how to download apps from the Windows Store. Please note that you need to
pay for some apps (paid apps are clearly labelled as such in the Windows Store).
33
29. Notes on copyright and trademarks
Copyright law prohibits the copying of the content of this document
(illustrations, reference documents etc.), as a whole or in part, without the
permission of the copyright holder.
The Bluetooth word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by TREKSTOR GmbH is under
license. Other trademarks and trade names are those of their respective owners.
HDMI, the HDMI Logo and High-Deinition Multimedia Interface are trademarks
or registered trademarks of HDMI Licensing LLC.
Intel, Intel Celeron/Pentium and the Intel Inside logo are trademarks of Intel
Corporation in the U.S. and/or other countries.
Microsoft, Windows and Windows 10 are either registered trademarks
or trademarks of Microsoft Corporation in the United States and/or other
countries.
TREKSTOR is a registered trademark of TREKSTOR Ltd. in the European
Community and other countries. Copyright © 2018 TREKSTOR GmbH. All rights
reserved. Some product or company names mentioned elsewhere may be brand
names or trade names of the respective proprietor.
34
30. Notes on disposal and recycling
Disposal considerations
This symbol on the device and in the accompanying documentation
indicates that the device must be disposed of separately from normal
v
household waste. This device (and the battery it uses) contain valuable
raw materials such as rare earths and precious metals as well as
components that are harmful to the environment and/or human health if
not disposed of properly. By properly disposing of used appliances and
batteries, you are making a vital contribution to conserving resources,
minimizing pollution, and protecting the environment as best as possible.
Under European law you are required as a consumer to dispose of electronic
waste and used batteries/appliances separately. As per national laws and
provisions and/or EU Directives 2002/96/EC and 2006/66/EC, electronic waste
and used batteries must be taken to the appropriate collection centers.
In EU member states, you can dispose of electrical or electronic equipment
free of charge at special collection points near you. For more information,
please contact your local authority or local authority. In some member states the
retailer is obliged to take back the old equipment free of charge when buying new
equipment. For further information, please contact your dealer.
Please note: Improper disposal of used appliances and batteries is a criminal
offense in certain countries.
Notes on recycling
Your device and its sales packaging consist of valuable raw materials,
s
which must be recycled in the interest of environmental protection.
Contact your city or municipal authority for information on the correct
t
method of disposal.
Information on disposal in non-EU countries
These symbols only apply in the European Union. Information on proper disposal of
these devices is available from your local competent authority or from the retailer.
31. Notes on the warranty
The statutory warranty period for consumer products is 24 months. There is no
warranty beyond this.
Unauthorised modiications to the device (in particular, installing external
irmware not approved by the manufacturer or modifying the device’s hardware)
may void the warranty.
35
32. Support information
If you have questions about your product or problems, please proceed as
follows:
■
Carefully read the operating instructions.
■
Take a look at our FAQ section of our website, where you will ind answers
to the most frequently asked questions about your product.
■
Check whether you have entered the correct settings on your device using
the product features and functions as points of reference.
■
Consult the respective product detail page for up-to-date information
(such as newly available irmware updates) on your product.
If you have taken these measures and the problem persists, please contact our
service team directly.
Our professional service employees will discuss all of the additional necessary
steps with you and provide individual support to help you quickly and easily
continue to address your concern.
Directly contacting us, the manufacturer, via our service hotline or by illing out
our service form allows us to address your concern more quickly and allows you
to beneit from high-quality consulting and support.
You can find out how to reach our service team here:
www.trekstor.de/support
36
The manufacturer hereby conirms that the Surbook E11B device complies with
the requirements and other relevant provisions of Directive 2014/53/EU.
You can request the complete declaration of conformity by telephone or email
on our support website: www.trekstor.de/support
Frequency range
BT/BT LE: 2402 - 2480 MHz
WiFi: 2412 - 2472 MHz,
5150-5725 MHz
RF Output Power max.
BT/BT LE: 2.82 dBm (2402 - 2480 MHz)
WiFi: 16.1 dBm (2412 - 2472 MHz),
9,72 dBm (5150 - 5725 MHz)
WiFi 5GHz:
Operations in the 5.15-5.35 GHz band are restricted to indoor usage only.
37
TREKSTOR GmbH
Berliner Ring 7
64625 Bensheim, Germany
www.trekstor.de
BA-SBE11B-V1-10-EN-180730
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