Toyota Venza 2012 Owners Manual
TABLE OF CONTENTS
1
Before driving
2
When driving
Interior
3
features
Maintenance
4
and care
When trouble
5
arises
Vehicle
6
specifications
Adjusting and operating features such as door locks,
mirrors, and steering column
Driving, stopping and safe-driving information
Air conditioning and audio systems, as well as other interior features for a comfortable driving experience
Cleaning and protecting your vehicle, performing do-ityourself maintenance, and mainten ance inform a tion
What to do if the vehicle needs to be towed, gets a flat
tire, or is involved in an accident
Detailed vehicle information
7
For owners
Index
VENZA_U (OM73013U)
Reporting safety defects for U.S. owners, and seat belt
and SRS airbag instructions for Canadian owners
Alphabetical listing of information contained in this
manual
1
TABLE OF CONTENTS Index
For vehicles with a navigation system, refer to the “Navigation System Owner’s
Manual” for information regarding the equipment listed below.
• Navigation system
• Audio/video system
1-4. Opening and closing the
1
Before driving
1-1. Key information
Keys ..................................... 28
windows and moon roof
Power windows..................... 87
Moon roof ............................. 91
Sunshade ............................. 94
1-2. Opening, closing and locking
the doors
Smart key system................. 30
Wireless remote control ....... 45
Side doors............................ 50
Back door............................. 56
1-3. Adjustable components
(seats, mirrors, steering
wheel)
Front seats........................... 66
Rear seats............................ 69
Head restraints..................... 72
Seat belts............................. 74
Steering wheel ..................... 81
Inside rear view mirror.......... 82
Outside rear view mirrors..... 84
1-5. Refueling
Opening the fuel tank cap..... 95
1-6. Theft deterrent system
Engine immobilizer
system................................ 99
Alarm.................................. 102
Theft prevention labels
(U.S.A.)............................. 106
1-7. Safety information
Correct driving posture....... 107
SRS airbags ....................... 109
Front passenger
occupant classification
system.............................. 123
Child restraint systems....... 129
Installing child restraints..... 135
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2
When driving
2-1. Driving procedures
Driving the vehicle............... 150
Engine (ignition) switch
(vehicles with smart key
system)............................. 161
Engine (ignition) switch
(vehicles without smart
key system)....................... 165
Automatic transmission....... 168
Turn signal lever ................. 173
Parking brake...................... 174
Horn.................................... 175
2-2. Instrument cluster
Gauges and meters ............ 176
Indicators and warning
lights ................................. 179
Multi-information display
(TFT type)......................... 182
Multi-information display
(LCD type) ........................ 196
2-3. Operating the lights and
wipers
Headlight switch................. 200
Automatic High Beam
(vehicles with discharge
headlights)........................ 204
Fog light switch................... 211
Windshield wipers and
washer.............................. 213
Rear window wiper and
washer.............................. 217
2-4. Using other driving systems
Cruise control..................... 219
Rear view monitor
system.............................. 223
Hill-start assist control........ 228
Driving assist systems........ 230
2-5. Driving information
Utility vehicle
precautions....................... 236
Cargo and luggage............. 241
Vehicle load limits............... 246
Winter driving tips............... 248
Trailer towing...................... 253
Dinghy towing..................... 274
1
2
3
4
5
6
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7
3
TABLE OF CONTENTS Index
3
Interior features
3-1. Using the air conditioning
system a
nd defogger
Automatic air conditioning
system.............................. 278
Manual air conditioning
system.............................. 288
Rear window defogger....... 294
3-2. Using the audio system
Audio system type.............. 296
Using the radio................... 300
Using the CD player........... 309
Playing back MP3 and
WMA discs....................... 319
Operating an iPod.............. 329
Operating a USB
memory............................ 336
Optimal use of the audio
system.............................. 344
Using the AUX port ............ 349
Using the steering
switches ........................... 350
3-3. Using the Bluetooth
®
audio
system
Blue
Using the Bluetooth
audio system.... 354
®
®
tooth
audio system.................... 357
Operating a Bluetooth
®
enabled portable player ... 364
®
Setting up a Bluetooth
enabled portable player ... 366
Bluetooth
®
audio system
setup ................................ 371
3-4. Using the rear seat
entertainment system
Rear seat entertainment
system features................ 372
Using the DVD player
(DVD video)...................... 381
Using the DVD player
(video CD) ........................ 390
Using the DVD player
(audio CD/CD text)........... 393
Using the DVD player
(MP3 discs) ...................... 394
Using the video mode......... 396
Changing the initial
settings............................. 398
3-5. Using the hands-free system
(for cellular phone)
Hands-free system
(for cellular phone) ........... 407
Using the hands-free
system.............................. 410
Making a phone call............ 419
Setting a cellular phone...... 425
Security and system
setup................................. 432
Using the phone book......... 437
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3-6. Using the interior lights
Interior lights list.................. 446
• Personal/interior light
main switch....................... 447
• Personal/interior lights ...... 448
• Luggage compartment
light................................... 448
3-7. Using the storage features
List of storage features ....... 450
• Glove box.......................... 451
• Console boxes.................. 452
• Overhead console............. 454
• Cup holders ...................... 455
• Bottle holders.................... 457
• Auxiliary boxes.................. 458
3-8. Other interior features
Sun visors........................... 461
Vanity mirror........................ 462
Power outlets...................... 463
Seat heaters........................ 466
Armrest ............................... 468
Floor mats........................... 469
Luggage compartment
features............................. 471
Garage door opener............ 473
Compass............................. 480
4
Maintenance and care
4-1. Maintenance and care
Cleaning and protecting
the vehicle exterior........... 486
Cleaning and protecting
the vehicle interior............ 489
4-2. Maintenance
Maintenance
requirements.................... 492
General maintenance......... 495
Emission inspection and
maintenance (I/M)
programs.......................... 498
4-3. Do-it-yourself maintenance
Do-it-yourself service
precautions....................... 499
Hood................................... 503
Positioning a floor jack ....... 505
Engine compartment.......... 507
Tires ................................... 522
Tire inflation pressure......... 529
Wheels ............................... 533
Air conditioning filter........... 536
Key battery......................... 539
Checking and replacing
fuses................................. 543
Light bulbs.......................... 553
1
2
3
4
5
6
7
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5
TABLE OF CONTENTS Index
5
When trouble arises
5-1. Essential information
Emergency flashers ........... 568
If your vehicle needs to
be towed .......................... 569
If you think something
is wrong............................ 573
If noise can be heard from
under vehicle.................... 574
Fuel pump shut off
system.............................. 575
5-2. Steps to take in an emergency
If a warning light turns on
or a warning buzzer
sounds... ......................... 576
If a warning message is
displayed.......................... 590
If you have a flat tire........... 591
If the engine will not
start.................................. 602
If the shift lever cannot be
shifted from “P”................. 605
If you lose your keys .......... 606
If the electronic key does
not operate properly
(vehicles with smart key
system) ............................ 607
If the battery is
discharged ....................... 610
If your vehicle overheats .... 615
If the vehicle becomes
stuck................................. 618
If your vehicle has to be
stopped in an
emergency ....................... 620
6
Vehicle specifications
6-1. Specifications
Maintenance data
(fuel, oil level, etc.) ........... 624
Fuel information.................. 638
Tire information................... 642
6-2. Customization
Customizable features........ 657
6-3. Initialization
Items to initialize................. 664
7
For owners
Reporting safety defects
for U.S. owners................. 666
Seat belt instructions
for Canadian owners
(in French)........................ 667
SRS airbag instructions
for Canadian owners
(in French)........................ 669
6
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Index
Abbreviation list................ 682
Alphabetical index............ 684
What to do if... .................. 694
1
2
3
4
5
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6
7
7
Pictorial index
P. 211
P. 173
P. 200
P. 503
P. 213
P. 91
P. 84
P. 200, 201
P. 200
Exterior
Windshield wipers
Headlights (high beam) and
daytime running lights
Hood
Headlights (low beam)
Moon roof
Outside rear view mirrors
Front turn signal lights
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Front side marker lights
Fog lights
P. 522
P. 591
P. 529
P. 642
Rear window defogger
P. 294
P. 217
P. 200
P. 50
P. 173
P. 200
P. 56
P. 95
P. 200
Tail lights
Fuel filler door
Side doors
Tires
●Rotation
●Replacement
●Inflation pressure
●Information
Rear window wiper
License plate light
Back door
Rear turn signal lights
Rear side marker lights
: If equipped
9
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P. 87
Pictorial index
P. 74
P. 109
P. 109
P. 72
P. 66
P. 109
P. 452
P. 469
P. 451
P. 69
Interior
Seat belts
Power window
switches
A
Head restraints
SRS driver airbag
SRS front passenger
airbag
Rear seats
Console boxes
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Floor mats
Glove box
Front seats
SRS side airbags
P. 454
P. 473
P. 82
P. 91
P. 462
P. 109
P. 461
A
P. 447, 448
P. 447, 448
Rear seat entertainment system
P. 372
P. 480
SRS curtain shield airbags
Personal/interior lights
Garage door opener switches
Moon roof switches
Overhead console
Anti-glare inside rear view mirror
Personal/interior lights
Vanity mirrors
Sun visors
Compass
: If equipped
11
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B
P. 51
P. 87
P. 87
Pictorial index
P. 51
Inside lock button
Interior
Door lock switch
12
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Power window switches
Window lock switch
P. 605
P. 466
C
Shift lever
P. 168
P. 458
P. 452
P. 455
P. 458
P. 349, 336
P. 349
P. 463
Shift lock override
button
Seat heater switches
Auxiliary box
Console box
AUX port/USB port
AUX port
Cup holders
Auxiliary box
Power outlet
: If equipped
13
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Pictorial index
P. 200
P. 173
P. 211
P. 213
P. 217
P. 176
P. 451
P. 95
P. 503
P. 109
P. 182
P. 457
P. 174
P. 175
P. 161
Headlight switch
Turn signal lever
Fog light switch
Gauges and meters
Instrument panel
Windshield wipers and washer switch
Rear window wiper and washer switch
Engine (ignition) switch (vehicles with
smart key system)
Multi-information display
Glove box
SRS knee airbag
Horn
Parking brake pedal
Hood opener
Fuel filler door opener
Bottle holder
14
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A
P. 57
P. 232
P. 84
P. 458
P. 58
P. 410
P. 410
P. 350
P. 165
P. 219
Power back door switch
Outside rear view mirror
switches
Auxiliary box
Enhanced VSC OFF switch
Power back door main switch
B
Audio remote control switches
Engine (ignition) switch (vehicles without smart key system)
Telephone switch *
Talk switch *
Cruise control switch
: If equipped
*: Refer to “Navigation System Owner’s Manual”.
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Pictorial index
C
P. 182, 196
P. 568
P. 296
P. 568
P. 182, 196
With navigation system
Instrument panel
Emergency flasher
switch
Audio/
navigation
system
Emergency flasher
switch
Audio
system
*
Without navigation system
Multi-information display switches
Multi-information display switches
16
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D
With automatic air conditioning system
P. 288
P. 294
P. 294
P. 278
Air conditioning system
Rear window defogger switch
With manual air conditioning system
Air conditioning system
Rear window defogger switch
*: Refer to “Navigation System Owner’s Manual”.
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Pictorial index
P. 463
P. 471
P. 396
P. 471
P. 471
P. 471
P. 463
P. 471
P. 448
P. 70
P. 70
Luggage cover
Luggage compartment
Power outlet
A/V input port
Luggage
compartment
light
Shopping bag
hook
Rear seat lever
18
Power outlet
Shopping bag
hook
Rear seat lever
Auxiliary box
Cargo hooks
VENZA_U (OM73013U)
A
Power back door switch
P. 57
P. 58
Back door handle
: If equipped
19
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For your information
Main Owner’s Manual
Please note that this manual applies to all models and explains all
equipment, including options. Therefore, you may find some explanations for equipment not installed on your vehicle.
All specifications provided in this manual are current at the time of
printing. However, because of the Toyota policy of continual product
improvement, we reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustration may
differ from your vehicle in terms of equipment.
Accessories, spare parts and modification of your Toy ota
A wide variety of non-genuine spare parts and accessories for Toyota
vehicles are currently available in the market. You should know that
Toyota does not warrant these products and is not responsible for
their performance, repair, or replacement, or for any damage they
may cause to, or adverse effect they ma y have on , your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota products. Modification with non-genuine Toyota products could affect its
performance, safety or durability, and may even violate governmental
regulations. In addition, damage or performance problems resulting
from the modification may not be covered under warranty.
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VENZA_U (OM73013U)
Installation of a mobile two-way radio system
The installation of a mobile two-way radio system in your vehicle could affect
electronic systems such as:
● Multi-port fuel injection system/sequential multi-port fuel injection system
● Cruise control system
● Anti-lock brake system
● SRS airbag system
● Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary measures or special instructions regarding installation of a mobile two-way radio system.
Scrapping of your Toyota
The SRS airbag and seat belt pretensioner devices in your Toyota
contain explosive chemicals. If the vehicle is scrapped with the airbags and seat belt pretensioners left as they are, this may cause an
accident such as fire. Be sure to have the systems of the SRS airbag
and seat belt pretensioner removed and disposed of by a qualified
service shop or by your Toyota dealer before you scrap your vehicle.
Perchlorate Material
Special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These
components may include airbag, seat belt pretensioners, and wireless remote control batteries.
VENZA_U (OM73013U)
21
Vehicle control and operation data recording
Your Toyota is equipped with sophisticated computers that record certain
information about your vehicle’s operation, such as:
• Engine speed
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
The data recorded varies according to the grade level and options the vehi-
cle is equipped with. The computers do not record conversations, sound or
pictures.
● Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if
the vehicle is leased
• In response to an official request by the police, a court of law or a government agency
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
● Usage of data collected through Safety Connect (U.S.mainland only)
If your Toyota has Safety Connect and if you have subscribed to those services, please refer to the Safety Connect Telematics Subscription Service
Agreement for information on data collected and its usage.
22
VENZA_U (OM73013U)
Event data recorder
Your vehicle has computers that monitor and control certain aspects of your
vehicle. These computers assist in driving and maintaining optimal vehicle
performance.
Besides storing data useful for troubleshooting, there is an event data
recorder (EDR) that records data in a crash or near crash event.
The SRS airbag sensor assembly contains the EDR. In a crash or near crash
event, this device may record the following information:
• Engine speed
• Whether the brake pedal was depressed or not
• Vehicle speed
• To what extent the accelerator pedal was depressed
• The transaxle shift position
• Whether the driver and front passenger wore seat belts or not
• Driver’s seat position
• SRS airbag deployment data
• SRS airbag system diagnostic data
• Front passenger’s occupant classification
The information above is intended to be used for the purpose of improving
vehicle safety performance. Unlike general data recorders, the EDR does
not record sound data such as conversation between passengers.
VENZA_U (OM73013U)
23
● Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the leasing company for a
leased vehicle) is obtained
• Officially requested to by the police or other authorities
• Necessary, for use as a defense for Toyota in a lawsuit
• Ordered to by a court of law
However, if necessary, Toyota will:
• Use the data for research on Toyota vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing
details of the vehicle owner, and that only when deemed necessary
• Disclose summarized data cleared of vehicle identification information to a
non-Toyota organization for research purposes
24
VENZA_U (OM73013U)
CAUTION
■ General precautions while driving
Driving under the influence: Never drive your vehicle when under the influence of alcohol or drugs that have impaired your ability to operate your vehicle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the cigarette lighter, the windows, the moon roof, or other features of the
vehicle. In addition, heat build-up or extremely cold temperatures inside the
vehicle can be fatal to children.
25
VENZA_U (OM73013U)
Symbols used throughout this manual
CAUTION
NOTICE
Arrows indicating operations
Indicates the action (pushing, turning, etc.) used to operate switches
and other devices.
Indicates the outcome of an operation (e.g. a lid opens).
Cautions & Notices
This is a warning against anything which may cause injury to people if the
warning is ignored. You are informed about what you must or must not do in
order to reduce the risk of injury to yourself and others.
This is a warning against anything which may cause damage to the vehicle or
its equipment if the warning is ignored. You are informed about what you must
or must not do in order to avoid or reduce the risk of damage to your Toyota
and its equipment.
Symbols used in illustrations
Safety symbol
The symbol of a circle with a slash through it means “Do not”,
“Do not do this”, or “Do not let this happen”.
26
VENZA_U (OM73013U)
Before driving
1
27
1-1. Key information
Keys................................... 28
1-2. Opening, closing and
locking the doors
Smart key system .............. 30
Wireless remote control..... 45
Side doors.......................... 50
Back door........................... 56
1-4. Opening and closing the
windows and moon roof
Power windows.................. 87
Moon roof........................... 91
Sunshade........................... 94
1-5. Refueling
Opening the fuel tank
cap................................... 95
1-3. Adjustable components
(seats, mirrors, steering
wheel)
Front seats......................... 66
Rear seats.......................... 69
Head restraints................... 72
Seat belts........................... 74
Steering wheel................... 81
Inside rear view mirror ....... 82
Outside rear view
mirrors.............................. 84
1-6. Theft deterrent system
Engine immobilizer
system ............................. 99
Alarm................................ 102
Theft prevention labels
(U.S.A.).......................... 106
1-7. Safety information
Correct driving posture..... 107
SRS airbags..................... 109
Front passenger
occupant classification
system ........................... 123
Child restraint systems..... 129
Installing child
restraints........................ 135
VENZA_U (OM73013U)
1-1. Key information
The following keys are provided with the vehicle.
Vehicles with smart key system
Electronic keys
• Operating the smart key
system (P. 30)
• Operating the wireless
remote control function
(P. 45)
Mechanical keys
Key number plate
Vehicles without smart key system
Keys
Operating the wireless remote
control function (
P. 45)
Key number plate
Keys
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VENZA_U (OM73013U)
1-1. Key information
NOTICE
Using the mechanical key (vehicles with smart key system)
Take out the mechanical key.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical key together with
the electronic key. If the electronic
key battery depletes or entry
function does not operate properly, you will need the mechanical
key. (P. 607)
■ Key number plate
Keep the plate in a safe place such as your wallet, not in the vehicle. In the
event that a key is lost, a new key can be made at your Toyota dealer using
the key number plate. (P. 606)
■ When riding in an aircraft
When bringing a key onto an aircraft, make sure you do not press any buttons on the key while inside the aircraft cabin. If you are carrying a key in
your bag etc., ensure that the buttons are not likely to be pressed accidentally. Press ing a button may cause the key to emit radio waves that could
interfere with the operation of the aircraft.
1
Before driving
■ To prevent key damage
● Do not subject the keys to strong shocks, expose them to high tempera-
tures by placing them in direct sunlight, or get them wet.
● Do not expose the keys to electromagnetic materials or attach any mate-
rial that blocks electromagnetic waves to the key surface.
● Do not disassemble the key.
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VENZA_U (OM73013U)
1-2. Opening, closing and locking the doors
The following operations can be performed simply by carrying the
electronic key on your person, for example in your pocket.
(The driver should always carry the electronic key.)
Locks and unlocks the doors (P. 31)
Locks and unlocks the doors (P. 31)
Starts and stops the engine (P. 161)
Smart key system
30
VENZA_U (OM73013U)
: If equipped
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