Toyota Highlander HV 2013 Owners Manual

TABLE OF CONTENTS

Before driving

When driving

Interior

features

Maintenance

and care

When trouble

arises

Vehicle

specifications

Information on the hybrid system and adjusting and operating features such as door locks, mirrors, and steering column.

Driving, stopping and safe-driving information.

Air conditioning and audio systems, as well as other interior features for a comfortable driving experience.

Cleaning and protecting your vehicle, performing do-ityourself maintenance, and maintenance information.

What to do if the vehicle needs to be towed, gets a flat tire, or is involved in an accident.

Detailed vehicle information.

For owners

Index

Reporting safety defects for U.S. owners, and seat belt and SRS airbag instructions for Canadian owners

Alphabetical listing of information contained in this manual.

TABLE OF CONTENTS Index

Before driving

1-6. Refueling

Opening the fuel tank

cap.................................... 120

1-1. Hybrid system

Hybrid system ...................... 34

1-2. Key information

Keys..................................... 46

1-3. Opening, closing and

locking the doors

Smart key system................. 48

Wireless remote control ....... 61

Side doors............................ 67

Back door............................. 72

Glass hatch.......................... 81

1-4. Adjustable components

(seats, mirrors, steering wheel)

Front seats........................... 85

Rear seats............................ 88

Head restraints..................... 96

Seat belts............................. 99

Steering wheel ................... 106

Anti-glare inside rear view

mirror................................ 107

Outside rear view

mirrors.............................. 110

1-5. Opening and closing the

windows and moon roof

Power windows .................. 112

Moon roof........................... 115

1-7. Theft deterrent system

Immobilizer system............. 125

Alarm.................................. 129

Theft prevention labels

(U.S.A.)............................. 133

1-8. Safety information

Correct driving posture....... 134

SRS airbags ....................... 136

Front passenger occupant

classification system......... 148

Child restraint systems ....... 155

Installing child restraints ..... 159

When driving

2-1. Driving procedures

Driving the vehicle.............. 172

Power (ignition) switch........ 183

Engine (ignition) switch....... 188

EV-Drive Mode................... 192

Transmission...................... 194

Turn signal lever................. 197

Parking brake ..................... 198

Horn.................................... 199

2-2. Instrument cluster

Gauges and meters ............ 200

Indicators and warning

lights ................................. 202

Multi-information display..... 207

2-3. Operating the lights and

wipers

Headlight switch.................. 218

Fog light switch................... 224

Windshield wipers and

washer.............................. 226

Rear window wiper and

washer.............................. 229

2-4. Using other driving

systems

Cruise control...................... 231

Rear view monitor

system .............................. 235

Driving assist systems ........ 239

Hill-start assist control......... 244

2-5. Driving information

Utility vehicle

precautions....................... 246

Cargo and luggage ............. 251

Vehicle load limits............... 255

Winter driving tips ............... 256

Trailer towing ...................... 260

Dinghy towing ..................... 279

Interior features

3-1. Using the air conditioning

system and defogger

Front manual air

conditioning system.......... 282

Front automatic air

conditioning system.......... 288

Rear manual air

conditioning system.......... 297

Rear automatic air

conditioning system.......... 300

Rear window and

outside rear view

mirror defoggers............... 304

Windshield wiper de-icer.... 306

Using the steering wheel

climate remote control

switches ........................... 307

3-2. Using the audio system

Audio system types............ 308

Using the radio................... 316

Using the CD player........... 323

Playing back MP3 and

WMA discs....................... 330

Operating an iPod .............. 337

Operating a USB

memory............................ 344

Optimal use of the audio

system.............................. 352

Using the AUX port............. 355

Using the steering wheel

audio switches.................. 357

TABLE OF CONTENTS Index

3-3. Using the Bluetooth®

audio system

Bluetooth Using the Bluetooth

audio system.... 360

audio system.................... 363

Operating a Bluetooth

enabled portable player ... 368

Setting up a Bluetooth

enabled portable player ... 370

Bluetooth

audio system

setup ................................ 375

3-4. Using the hands-free

phone system (for cellular phone)

Hands-free phone system

(for cellular phone)

features............................ 376

Using the hands-free

phone system................... 380

Making a phone call........... 389

Setting a cellular phone...... 393

Security and system

setup ................................ 398

Using the phone book........ 402

3-5. Using the rear audio

system

Rear seat entertainment

system features................ 409

Using the DVD player

(DVD video)...................... 416

Using the DVD player

(video CD)........................ 425

Using the DVD player

(audio CD/CD text)........... 428

Using the DVD player

(MP3 discs)...................... 429

Using the video mode ........ 431

Changing the initial

setting............................... 432

3-6. Using the interior lights

Interior lights list.................. 439

• Personal/interior light

main switch....................... 440

• Personal/interior lights...... 440

• Interior light....................... 441

3-7. Using the storage features

List of storage features....... 442

• Glove box......................... 443

• Console box ..................... 444

• Overhead console............ 445

• Cup holders...................... 446

• Bottle holders ................... 450

• Auxiliary boxes................. 451

• Side table ......................... 453

3-8. Other interior features

Sun visors........................... 455

Vanity mirrors ..................... 456

Conversation mirror............ 457

Power outlet........................ 458

Seat heaters....................... 462

Armrests............................. 464

Assist grips......................... 465

Floor mat ............................ 466

Luggage compartment

features ............................ 467

Garage door opener........... 469

Compass ............................ 475

Maintenance and care

When trouble arises

4-1. Maintenance and care

Cleaning and protecting

the vehicle exterior............ 480

Cleaning and protecting

the vehicle interior............. 483

4-2. Maintenance

Maintenance

requirements..................... 486

General maintenance.......... 488

Emission inspection and

maintenance (I/M)

programs........................... 491

4-3. Do-it-yourself maintenance

Do-it-yourself service

precautions....................... 492

Hood ................................... 496

Positioning a floor jack........ 498

Engine compartment........... 500

12-volt battery..................... 511

Tires.................................... 515

Tire inflation pressure ......... 523

Wheels................................ 526

Air conditioning filter............ 529

Wireless remote control/

electronic key battery........ 532

Checking and replacing

fuses................................. 535

Light bulbs........................... 548

5-1. Essential information

Emergency flashers............ 558

If your vehicle needs to be

towed................................ 560

If you think something is

wrong ............................... 566

5-2. Steps to take in an

emergency

If a warning light turns

on or a warning buzzer

sounds... .......................... 567

If a warning message is

displayed.......................... 577

If you have a flat tire........... 579

If the hybrid system will

not start............................ 592

If the shift lever cannot be

shifted from P................... 594

If you lose your keys/

wireless remote control

transmitter........................ 595

If the electronic key does

not operate properly......... 596

If the 12-volt battery is

discharged........................ 598

If your vehicle overheats .... 602

If the vehicle becomes

stuck................................. 606

If your vehicle has to

be stopped in an

emergency ....................... 607

TABLE OF CONTENTS Index

Vehicle specifications

6-1. Specifications

Maintenance data

(fuel, oil level, etc.)........... 610

Fuel information ................. 624

Tire information.................. 627

6-2. Customization

Customizable features ....... 639

6-3. Initialization

Items to initialize................. 643

For owners

Reporting safety defects

for U.S. owners ................ 646

Seat belt instructions

for Canadian owners

(in French)........................ 647

SRS airbag instructions

for Canadian owners

(in French)........................ 649

Index

Abbreviation list........................ 660

Alphabetical index.................... 662

What to do if... .......................... 673

Pictorial index

P. 224

P. 218

P. 226

P. 115

P. 110

P. 218

P. 218, 222

P. 496

Headlights (low beam)

Hood

Exterior

Windshield wipers

Moon roof 

Outside rear view mirrors

Parking, side marker and front

turn signal lights

Fog lights

Headlights (high beam) and daytime

running lights



P. 515

P. 579

P. 621

P. 627

P. 67

P. 218

P. 229

Rear window defogger

P. 304

P. 81

P. 218

P. 197

P. 72

P. 235

P. 120

Glass hatch 

Side doors

Tires

●Rotation

●Replacement

●Inflation pressure

●Information

Back door

Rear window wiper

monitor system camera

License plate lights

Rear turn signal lights

Rear view

, *

: If equipped

* *

Fuel filler door

Stop/tail and side marker

lights

: For vehicles with a Display Audio system, refer to the “Display Audi o System Owner’s Manual”.

: For vehicles with a navigation system, refer to the “Navigation System Owner’s Manual”.

P. 136

P. 444

P. 446

P. 464

P. 136

P. 99

P. 85

P. 450

P. 136

P. 96

P. 112

P. 88

Pictorial index

Interior

Front seats

Seat belts

Head restraints

Power window switches

Rear seats

Console box

Bottle holders

SRS driver airbag

SRS driver knee airbag

Cup holders

Armrests

SRS front passenger airbag

SRS side airbags

P. 458

P. 446

P. 194

P. 195

P. 192

P. 594

Shift lever

Shift lock override button

Cup holders

“EV” switch

Power outlet

“ECON” switch

P. 67

Pictorial index

P. 112

P. 68

Interior

Inside door lock button

Window lock switch

Power window switches

Door lock switch

P. 445

P. 457

P. 469

P. 115

P. 455

P. 440

P. 409

P. 136

P. 475

P. 107

P. 456

P. 440

P. 441

P. 465

P. 363, 381

Vanity mirrors

Sun visors

Garage door opener switches  Moon roof switches

Personal/interior lights



Microphone , *1, *

Overhead console Conversation mirror

Compass 

Rear seat entertainment system , *

Personal/interior lights

Interior light

Assist grips

SRS curtain shield airbags

: If equipped

* *

Anti-glare inside rear view mirror

For vehicles with a Display Audio system, refer to the “Display Audio System Owner’s Manual”.

For vehicles with a navigation system, refer to the “Navigation System Owner’s Manual”.

P. 446

P. 297, 300

Pictorial index

P. 444

Air conditioning system

Interior

Cup holders

Console box

P. 451

P. 453

P. 446

Auxiliary box

Side table

Cup holders

P. 235

P. 106

P. 443

Pictorial index

P. 74

P. 198

P. 496

P. 451

P. 207

P. 120

P. 224

P. 218

P. 197

P. 226

P. 229

P. 200

P. 466

P. 199

P. 183

P. 211

Instrument panel

Power (ignition) switch (vehicles

with smart key system) Windshield wiper and washer switch Rear window wiper and washer switch

Fog light switch Headlight switch Turn signal lever

Gauges and meters

Rear view monitor system (vehicles without a Display Audio system or navigation system)

Multi-information display

Clock

Power back door main switch 

Glove box

Floor mat Horn

Tilt and telescopic steering lock release lever

Parking brake pedal Hood release lever

Fuel filler door opener Auxiliary box

P. 240

P. 72

P. 201

P. 306

P. 110

Instrument panel light control dial

Windshield wiper de-icer



switch

Outside rear view mirror switches

Power back door switch 

VSC/TRAC off switch

: If equipped

P. 381

Pictorial index

P. 357

P. 307

P. 231

P. 381

P. 188

P. 207

Instrument panel

Audio remote control switches*1, *

Climate remote control switches 

Engine (ignition) switch (vehicles without smart key system)

Telephone switch*1, *

“DISP” switch

Cruise control switch

Talk switch*1, *

P. 308

P. 125, 129

P. 558

Vehicles without a Display Audio system or navigation system

Security indicator

Emergency flasher switch

Audio system

: If equipped

* *

For vehicles with a Display Audio system, refer to the “Display Audi o Syste m Owner’s Manua l”.

For vehicles with a navigation system, refer to the “Navigation System Owner’s Manual”.

P. 558

P. 125, 129

P. 558

P. 125, 129

Pictorial index

Vehicles with a Display Audio system

Emergency flasher switch

Vehicles with a navigation system

Instrument panel

Rear view monitor/Display Audio system

Security indicator

Emergency flasher switch

Rear view monitor/navigation system

P. 304

P. 288

P. 282

Vehicles with a front manual air conditioning system

Rear window and outside rear view mirror defogger

Air conditioning system

Vehicles with a front automatic air conditioning system

switch /rear window defogger switch

Air conditioning system

Rear window and outside rear view mirror defogger

/rear window defogger switch

switch

: If equipped

: Refer to the “Display Audio System Owner’ s Manual”.

: Refer to the “Navigation System Owner’s Manual”.

P. 337, 344, 355

P. 451

P. 337, 344, 355

P. 462

P. 458

Pictorial index

Vehicles without seat heater

Instrument panel

AUX port/USB port*1, *

Vehicles with seat heater

AUX port/USB port*1, *

Auxiliary box

Power outlet

Seat heater knobs

Pictorial index

P. 431

P. 458

P. 467

P. 458

P. 467

Luggage compartment

A/V input adapter , *

Power outlet

Power outlet 

Auxiliary box

Cargo hooks

Grocery bag hooks

: If equipped

: For vehicles with a Display Audio system, refer to the “Displa y Audio System Owner’s Manual”.

: For vehicles with a navigation system, refer to the “Navigation System Owner’s Manual”.

P. 73

P. 72

Pictorial index

Luggage compartment

Power back door switch

Back door strap



: If equipped

For your information

Main Owner’s Manual

Please note that this manual covers all models and all equipment, including options. Therefore, you may find some explanations for equipment not installed on your vehicle.

All specifications provided in this manual are current at the time of printing. However, because of the Toyota policy of continual product improvement, we reserve the right to make changes at any time without notice.

Depending on specifications, the vehicle shown in the illustrations may differ from your vehicle in terms of equipment.

Noise from under vehicle after turning off the hybrid system

Approximately five hours after the hybrid system is turned off, you may hear sound coming from under the vehicle for several minutes. This is the sound of a fuel evaporation leakage check and, it does not indicate a malfunction.

Accessories, spare parts and modification of your Toyota

A wide variety of non-genuine spare parts and accessories for Toyota vehicles are currently available on the market. You should know that these parts are not covered by Toyota warranty and that Toyota is not responsible for their performance, repair, or replacement, or for any damage they may cause to, or adverse effect they may have on, your Toyota vehicle.

This vehicle should not be modified with non-genuine Toyota products. Modification with non-genuine Toyota products may affect performance, safety or durability, and may even violate governmental regulations. In addition, damage or performance problems resulting from the modification may not be covered under warranty.

Installation of a mobile two-way radio system

The installation of a mobile two-way radio system in your vehicle could affect electronic systems such as:

●Multiport fuel injection system/sequential multiport fuel injection system

●Cruise control system

●Anti-lock brake system

●SRS airbag system

●Seat belt pretensioner system

Be sure to check with your Toyota dealer for precautionary measures or special instructions regarding installation of a mobile two-way radio system.

High voltage parts and cables on the hybrid vehicles emit approximately the same amount of electromagnetic waves as the conventional gasoline powered vehicles or home electronic appliances despite their electromagnetic shielding.

Unwanted noise may occur in the reception of the mobile two-way radio.

Vehicle data recording

Your Toyota is equipped with several sophisticated computers that will record certain data, such as:

• Engine speed

•

Electric motor speed (traction motor speed)

• Accelerator status

• Brake status

• Vehicle speed

• Shift position

• Hybrid battery (traction battery) status The recorded data varies according to the vehicle grade level and options

with which it is equipped. Furthermore, these computers do not record conversations, sounds or pictures.

● Data usage Toyota may use the data recorded in these computers to diagnose malfunc-

tions, conduct research and development, and improve quality. Toyota will not disclose the recorded data to a third party except:

• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased

• In response to an official request by the police, a court of law or a government agency

• For use by Toyota in a lawsuit

• For research purposes where the data is not tied to a specific vehicle or vehicle owner

Event data recorder

This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.

The EDR in this vehicle is designed to record such data as:

• How various systems in your vehicle were operating;

• Whether or not the driver and passenger safety belts were buckled/fastened;

• How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,

• How fast the vehicle was traveling.

These data can help provide a better understanding of the circumstances in which crashes and injuries occur.

NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR.

● Disclosure of the EDR data Toyota will not disclose the data recorded in an EDR to a third party except

when:

• An agreement from the vehicle’s owner (or the lessee for a leased vehicle)

is obtained

• In response to an official request by the police, a court of law or a govern-

ment agency

• For use by Toyota in a lawsuit However, if necessary, Toyota may:

• Use the data for research on vehicle safety performance

• Disclose the data to a third party for research purposes without disclosing

information about the specific vehicle or vehicle owner

Scrapping of your Toyota

The SRS airbag and seat belt pretensioner devices in your Toyota contain explosive chemicals. If the vehicle is scrapped with the airbags and seat belt pretensioners left as they are, this may cause an accident such as fire. Be sure to have the systems of the SRS airbag and seat belt pretensioner removed and disposed of by a qualified service shop or by your Toyota dealer before you scrap your vehicle.

Perchlorate Material

Special handling may apply, See www.dtsc.ca.gov/haza rdouswaste/perchlorate. Your vehicle has components that may contain perchlorate. These compo-

nents may include airbag, seat belt pretensioners, and wireless remote control batteries.

CAUTION

■ General precautions while driving

Driving under the influence: Never drive your vehicle when under the influence of alcohol or drugs that have impaired your ability to operate your vehicle. Alcohol and certain drugs delay reaction time, impair judgment and reduce coordination, which could lead to an accident that could result in death or serious injury.

Defensive driving: Always drive defensively. Anticipate mistakes that other drivers or pedestrians might make and be ready to avoid accidents.

Driver distraction: Always give your full attention to driving. Anything that distracts the driver, such as adjusting controls, talking on a cellular phone or reading can result in a collision with resulting death or serious injury to you, your occupants or others.

■ General precaution regarding children’s safety

Never leave children unattended in the vehicle, and never allow children to have or use the key.

Children may be able to start the vehicle or shift the vehicle into neutral. There is also a danger that children may injure themselves by playing with the windows, the moon roof, or other features of the vehicle. In addition, heat build-up or extremely cold temperatures inside the vehicle can be fatal to children.

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