Toyota Highlander 2011 Owners Manual
TABLE OF CONTENTS
1
Before driving
2
When driving
Interior
3
features
Maintenance
4
and care
When trouble
5
arises
Vehicle
6
specifications
Adjusting and operating features such as door locks,
mirrors, and steering column.
Driving, stopping and safe-driving information.
Air conditioning and audio systems, as well as other
interior features for a comfortable driving experience.
Cleaning and protecting your vehicle, performing do-ityourself maintenance, and maintenance information.
What to do if the vehicle needs to be towed, gets a flat
tire, or is involved in an accident.
Detailed vehicle information.
7
For owners
Index
Reporting safety defects for U.S. owners and seat belt
and SRS airbag instructions for Canadian owners
Alphabetical listing of information contained in this
manual.
1
TABLE OF CONTENTS Index
1
Before driving
1-1. Key information
Keys..................................... 30
1-2. Opening, closing and
locking the doors
Smart key system................. 33
Wireless remote control ....... 46
Side doors............................ 52
Back door............................. 57
Glass hatch.......................... 67
1-3. Adjustable components
(seats, mirrors,
steering wheel)
Front seats........................... 71
Rear seats............................ 74
Head restraints..................... 82
Seat belts............................. 85
Steering wheel ..................... 91
Anti-glare inside rear
view mirror.......................... 92
Outside rear view mirrors..... 95
1-4. Opening and closing the
windows and moon roof
Power windows..................... 98
Moon roof ........................... 101
1-5. Refueling
Opening the fuel tank
cap.................................... 106
1-6. Theft deterrent system
Engine immobilizer
system.............................. 110
Alarm.................................. 113
Theft prevention labels
(U.S.A.)............................. 117
1-7. Safety information
Correct driving posture....... 118
SRS airbags ....................... 120
Front passenger occupant
classification system......... 132
Child restraint systems ....... 139
Installing child restraints ..... 144
2
2
When driving
2-1. Driving procedures
Driving the vehicle............... 156
Engine (ignition) switch
(vehicles with smart
key system)....................... 166
Engine (ignition) switch
(vehicles without smart
key system)....................... 170
Automatic transmission....... 173
Turn signal lever ................. 178
Parking brake...................... 179
Horn.................................... 180
2-2. Instrument cluster
Gauges and meters ............ 181
Indicators and warning
lights ................................. 183
Multi-information
display............................... 187
2-3. Operating the lights and
wipers
Headlight switch................. 196
Fog light switch................... 200
Windshield wipers and
washer.............................. 201
Rear window wiper and
washer.............................. 203
2-4. Using other driving
systems
Cruise control..................... 204
Rear view monitor system
(vehicles with
multi-information
display)............................. 207
Driving assist systems........ 211
Hill-start assist control........ 216
Downhill assist control
system (4WD models)...... 218
2-5. Driving information
Off-road precautions........... 221
Cargo and luggage............. 226
Vehicle load limits............... 230
Winter driving tips............... 231
Trailer towing...................... 235
Dinghy towing..................... 245
1
2
3
4
5
6
7
3
TABLE OF CONTENTS Index
3
Interior features
3-1. Using the air conditioning
system and defogger
Front manual air
conditioning system.......... 248
Front automatic air
conditioning system.......... 255
Rear manual air
conditioning system.......... 263
Rear automatic air
conditioning system.......... 266
Rear window and outside
rear view mirror
defoggers......................... 269
Windshield wiper de-icer.... 271
Using the steering wheel
climate remote control
switches ........................... 272
3-2. Using the audio system
Audio system...................... 273
Using the radio................... 277
Using the CD player........... 284
Playing back MP3 and
WMA discs....................... 292
Operating an iPod.............. 300
Operating a USB
memory............................ 307
Optimal use of the
audio system.................... 315
Using the AUX port ............ 319
Using the steering wheel
audio switches ................. 321
3-3. Using the Bluetooth
®
audio system
Bluetooth
Using the Bluetooth
®
audio system.... 324
®
audio system .................... 327
®
Operating a Bluetooth
enabled portable
player................................ 332
Setting up a Bluetooth
®
enabled portable
player................................ 334
Bluetooth
®
audio system
setup................................. 339
3-4. Using the hands-free
phone system
(for cellular phone)
Hands-free phone system
(for cellular phone)
features ............................ 340
Using the hands-free
phone system................... 344
Making a phone call............ 353
Setting a cellular phone...... 357
Security and system
setup................................. 362
Using the phone book......... 366
3-5. Using the interior lights
Interior lights list.................. 373
• Personal/interior light
main switch........................374
• Personal/interior lights...... 374
• Interior light....................... 375
4
3-6. Using the storage features
List of storage features ....... 376
• Glove box.......................... 377
• Console box...................... 378
• Overhead console............. 379
• Cup holders ...................... 380
• Bottle holders.................... 384
• Auxiliary boxes.................. 385
• Side table.......................... 387
3-7. Other interior features
Sun visors........................... 389
Vanity mirrors...................... 390
Clock (vehicles without
multi-information
display) ............................. 391
Conversation mirror ............ 392
Power outlets...................... 393
Seat heaters........................ 397
Armrests.............................. 399
Floor mat............................. 400
Luggage compartment
features............................. 401
Garage door opener............ 406
Compass............................. 412
4
Maintenance and care
4-1. Maintenance and care
Cleaning and protecting
the vehicle exterior........... 418
Cleaning and protecting
the vehicle interior............ 421
4-2. Maintenance
Maintenance
requirements.................... 424
General maintenance......... 426
Emission inspection and
maintenance (I/M)
programs.......................... 429
4-3. Do-it-yourself maintenance
Do-it-yourself service
precautions....................... 430
Hood................................... 434
Positioning a floor jack ....... 436
Engine compartment.......... 440
Tires ................................... 455
Tire inflation pressure......... 465
Wheels ............................... 468
Air conditioning filter........... 470
Wireless remote control/
electronic key battery....... 473
Checking and replacing
fuses................................. 476
Light bulbs.......................... 487
1
2
3
4
5
6
7
5
TABLE OF CONTENTS Index
5
When trouble arises
5-1. Essential information
Emergency flashers ........... 496
If your vehicle needs to
be towed .......................... 497
If you think something
is wrong............................ 504
Fuel pump shut off
system.............................. 505
Event data recorder............ 506
If your vehicle has to be
stopped in an
emergency........................ 549
6
Vehicle specifications
6-1. Specifications
Maintenance data
(fuel, oil level, etc.) ........... 552
Fuel information.................. 567
Tire information................... 570
5-2. Steps to take in an
emergency
If a warning light turns
on or a warning buzzer
sounds... ......................... 508
If a warning message is
displayed (vehicles with
multi-information
display)............................. 519
If you have a flat tire........... 520
If the engine will not start ... 534
If the shift lever cannot be
shifted from P................... 536
If you lose your keys/
wireless remote control
transmitter........................ 537
If the electronic key does
not operate properly
(vehicles with smart key
system) ............................ 538
If the battery is
discharged ....................... 540
If your vehicle overheats.... 544
If the vehicle becomes
stuck................................. 547
6-2. Customization
Customizable features........ 582
6-3. Initialization
Items to initialize................. 586
7
For owners
Reporting safety defects
for U.S. owners................. 588
Seat belt instructions
for Canadian owners
(in French)........................ 589
SRS airbag instructions
for Canadian owners
(in French)........................ 591
6
Index
Abbreviation list ........................ 602
Alphabetical index..................... 603
What to do if... ........................... 613
1
2
3
4
5
6
7
7
Pictorial index
P. 200
P. 178, 196
P. 434
P. 201
P. 101
P. 95
P. 196
P. 196
Exterior
Windshield wipers
Moon roof
Headlights (low beam)
Hood
Outside rear view
mirrors
Parking, side marker and front
turn signal lights
8
Fog lights
Headlights (high beam) and
daytime running lights
P. 455
P. 520
P. 563
P. 570
P. 57
P. 52
P. 196
P. 203
Rear window defogger
P. 269
P. 67
P. 196
P. 178
P. 106
Glass hatch
Side doors
Back door
Rear window wiper
License plate lights
Tires
●Rotation
●Replacement
●Inflation pressure
●Information
Fuel filler door
Rear turn signal lights
Stop/tail and side marker
lights
: If equipped
9
P. 120
P. 378
P. 380
P. 399
P. 120
P. 85
P. 71
P. 384
P. 120
P. 120
P. 82
P. 98
P. 74
Pictorial index
Interior
Front seats
Seat belts
Head restraints
Power window switches
Rear seats
C
Console box
Bottle holders
SRS driver airbag
SRS driver knee
airbag
10
Cup holders
Armrests
SRS front passenger
airbag
SRS side airbags
A
P. 393
P. 380
P. 380
P. 173
P. 174
P. 218
P. 536
Shift lever
Shift lock
override button
Cup holders
Cup holders
“DAC” switch*
Power outlet
1
“SNOW” switch
1
*
: 4WD models
11
P. 53
Pictorial index
P. 98
P. 98
P. 53
B
Interior
Inside door lock button
Window lock switch
Power window switches
Door lock switch
12
C
P. 379
P. 392
P. 406
P. 101
P. 389
P. 374
P. 120
P. 412
P. 92
P. 390
P. 375
P. 374
P. 375
Vanity mirrors
Sun visors
Garage door opener switches
Moon roof switches
Personal/interior lights
Overhead console
Conversation mirror
Compass
Rear seat entertainment system , *
Interior light
Personal/interior lights
Interior light
SRS curtain shield airbags
2
Anti-glare inside rear view mirror
: If equipped
2
*
: Refer to “Navigation System Owner's Manual”.
13
Pictorial index
P. 380
P. 263, 266
P. 378
D
Rear air
conditioning
system
Interior
Cup holders
14
Console box
E
P. 385
P. 387
P. 380
Auxiliary box
Side table
Cup holders
: If equipped
15
P. 207
P. 187
P. 391
P. 181
P. 91
P. 377
Pictorial index
P. 59
P. 457
P. 179
P. 434
P. 385
P. 166
P. 200
P. 196
P. 178
P. 201
P. 203
P. 180
P. 400
P. 106
Engine (ignition) switch
(vehicles with smart key system)
Windshield wiper and
washer switch
Rear window wiper and
washer switch
Fog light switch
Headlight switch
Turn signal lever
Gauges and
meters
Instrument panel
Rear view monitor system
Multi-information display
Clock
Power back door
main switch
Glove box
16
Horn
Tire pressure warning reset switch
Floor mat
Tilt and telescopic steering lock release
lever
Parking brake pedal
Hood release lever
Fuel filler door opener
Auxiliary box
A
P. 57
P. 182
P. 271
P. 95
P. 212
Instrument panel light control dial
Windshield wiper de-icer
switch
Outside rear view
mirror switches
Power back door switch
Enhanced VSC/TRAC off switch
: If equipped
17
P. 345
Pictorial index
P. 321
P. 272
P. 204
P. 345
P. 170
P. 188
B
Audio remote control switches
Climate remote control switches
Instrument panel
Engine (ignition) switch (vehicles
without smart key system)
Telephone switch , *
“DISP” switch
Cruise control switch
2
Talk switch , *
2
18
C
P. 273
P. 110, 113
P. 496
P. 496
P. 110, 113
Vehicles without navigation system
Security indicator
Vehicles with navigation system
Audio system
Emergency flasher switch
Security indicator
Rear view
monitor/navigation
system
Emergency flasher switch
: If equipped
2
*
: Refer to “Navigation System Owner's Manual”.
2
*
19
Pictorial index
P. 269
P. 269
P. 255
P. 248
Instrument panel
D
Vehicles with a front manual air conditioning system
Rear window and outside rear view mirror defogger
Air conditioning
system
switch /rear window defogger switch
Vehicles with a front automatic air conditioning system
Air conditioning
system
20
Rear window and outside rear view mirror defogger
/rear window defogger switch
switch
E
P. 319
P. 300, 307, 319
P. 385
P. 300, 307, 319
P. 397
P. 393
P. 393
Vehicles without seat heater
AUX port
AUX port/USB port
Vehicles with seat heater
AUX port/USB port
Power outlet
Auxiliary box
Power outlet
Seat heater knobs
: If equipped
21
A
Pictorial index
P. 393
P. 402
P. 401
P. 401
P. 393
P. 401
Luggage compartment
A/V input port , *
Power outlet
2
Power outlet
Luggage cover
Auxiliary box
Cargo hooks
Grocery bag hooks
22
P. 58
P. 57
A
Power back door switch
Back door strap
: If equipped
2
*
: Refer to “Navigation System Owner's Manual”.
23
For your information
Main Owner’s Manual
Please note that this manual covers all models and all equipment, including
options. Therefore, you may find some explanations for equipment not
installed on your vehicle.
All specifications provided in this manual are current at the time of printing.
However, because of the Toyota policy of continual product improvement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrations may differ
from your vehicle in terms of equipment.
Noise from under vehicle after turning off the engine
Approximately five hours after the engine is turned off, you may hear sound
coming from under the vehicle for several minutes. This is the sound of a fuel
evaporation leakage check and, it does not indicate a malfunction.
Accessories, spare parts and modification of your Toyota
A wide variety of non-genuine spare parts and accessories for Toyota
vehicles are currently available on the market. You should know that these
parts are not covered by Toyota warranty and that Toyota is not responsible
for their performance, repair, or replacement, or for any damage they may
cause to, or adverse effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota products.
Modification with non-genuine Toyota products may affect performance,
safety or durability, and may even violate governmental regulations. In
addition, damage or performance problems resulting from the modification
may not be covered under warranty.
24
Installation of a mobile two-way radio system
As the installation of a mobile two-way radio system in your vehicle may
affect electronic systems such as the multi-port fuel injection system/sequential multi-port fuel injection system, cruise control system, anti-lock brake
system, SRS airbag system or seat belt pretensioner system, be sure to
check with your Toyota dealer for precautionary measures or special instructions regarding installation.
Scrapping of your Toyota
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota
dealer before you scrap your vehicle.
Perchlorate Material
Special handling may apply, See www.dtsc.ca.gov/haza rdouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote control batteries.
25
CAUTION
■ General precautions while driving
Driving under the influence: Never drive your vehicle when under the influence of alcohol or drugs that have impaired your ability to operate your vehicle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition, heat
build-up or extremely cold temperatures inside the vehicle can be fatal to
children.
26
Symbols used throughout this manual
CAUTION
NOTICE
Cautions & Notices
This is a warning against anything which may cause death or injury to people if
the warning is ignored. You are informed about what you must or must not do
in order to reduce the risk of injury to yourself and others.
This is a warning against anything which may cause damage to the vehicle or
its equipment if the warning is ignored. You are informed about what you must
or must not do in order to avoid or reduce the risk of damage to your Toyota
and its equipment.
Symbols used in illustrations
Safety symbol
The symbol of a circle with a slash through it means “Do not”, “Do
not do this”, or “Do not let this happen”.
Arrows indicating operations
Indicates the action (pushing, turning,
etc.) used to operate switches and other
devices.
Indicates the outcome of an operation
(e.g. a lid opens).
27
28
Before driving
1
1-1. Key information
Keys................................... 30
1-2. Opening, closing and
locking the doors
Smart key system .............. 33
Wireless remote control..... 46
Side doors.......................... 52
Back door........................... 57
Glass hatch........................ 67
1-3. Adjustable components
(seats, mirrors,
steering wheel)
Front seats......................... 71
Rear seats.......................... 74
Head restraints................... 82
Seat belts........................... 85
Steering wheel................... 91
Anti-glare inside rear
view mirror....................... 92
Outside rear view
mirrors.............................. 95
1-4. Opening and closing the
windows and moon roof
Power windows.................. 98
Moon roof......................... 101
1-5. Refueling
Opening the fuel tank
cap................................. 106
1-6. Theft deterrent system
Engine immobilizer
system ........................... 110
Alarm................................ 113
Theft prevention labels
(U.S.A.).......................... 117
1-7. Safety information
Correct driving posture..... 118
SRS airbags..................... 120
Front passenger occupant
classification system...... 132
Child restraint systems..... 139
Installing child
restraints........................ 144
29
1-1. Key information
The following keys are provided with the vehicle.
Vehicles without smart key system (type A)
Master keys
Valet key
Key number plate
Vehicles without smart key system (type B)
Master keys
Valet key
Key number plate
Vehicles with smart key system
Electronic keys
• Operating the smart key
system (P. 33)
• Operating the wireless
remote control function
(P. 46)
Mechanical keys
Key number plate
Keys
30
Loading...