Welcome to the growing group of value−conscious people who drive Toyotas. We are proud of the advanced engineering and
quality construction of each vehicle we build.
This Owner’s Manual explains the operation of your new Toyota. Please read it thoroughly and have all the occupants
follow the instructions carefully. Doing so will help you enjoy many years of safe and trouble−free motoring. For
important information about this manual and your Toyota, read the following pages carefully.
When it comes to service, remember that your Toyota dealer knows your vehicle best and is interested in your complete
satisfaction. He will provide quality maintenance and any other assistance you may require.
If there is not a Toyota dealer near you, or you need emergency assistance for any reason, please call the following number:
U.S. OWNERS:Toyota Customer Ass istance Center Toll−free: 1−800−331−4331
CANADIAN OWNERS: Toyota Canada Cust omer Interact ion CentreToll−free: 1−888−TOYOTA−8 (1−888−869−6828)
Please leave this Owner’s Manual in this vehicle at the time of resale. The next owner will need this information also.
All information and specifications in this manual are current at the time of printing. However, because of Toyota’s policy of
continual product improvement, we reserve the right to make changes at any time without notice.
Please note that this manual applies to all models and explains all equipment, including options. Therefore, you may
find some explanations for equipment not installed on your vehicle.
All rights reserved. This material may not be reproduced or copied, in whole or in part, without the written permission of Toyota
Motor Corporation.
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Important information about this manual
Safety and vehicle damage warnings
Throughout this manual, you will see safety and vehicle damage warnings. You must follow these warnings carefully to
avoid possible injury or damage.
The types of warnings, what they look like, and how they are
used in this manual are explained as follows:
CAUTION
This is a warning against anything which may cause
injury to people if the warning is ignored. You are
informed about what you must or must not do in
order to reduce the risk of injury to yourself and
others.
NOTICE
This is a warning against anything which may cause
damage to the vehicle or its equipment if the warning
is ignored. You are informed about what you must or
must not do in order to avoid or reduce the risk of
damage to your vehicle and its equipment.
Safety symbol
When you see the safety symbol
shown above, it means: “Do not...”;
“Do not do this”; or “Do not let this
happen”.
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Important information about your Toyota
New vehicle warranty
Your new vehicle is covered by the following Toyota limited
warranties:
New vehicle warranty
Emission control systems warranty
Others
For further information, please refer to the “Owner’s
Warranty Information Booklet” or “Owner’s Manual
Supplement”.
Your responsibility for
maintenance
It is the owner’s responsibility to make sure that the
specified maintenance is performed. Section 6 gives
details of these maintenance requirements. Also included
in Section 6 is general maintenance. For scheduled
maintenance information, please refer to the “Scheduled
Maintenanc e Guide” or “ Owner’s Manual Supplement ”.
Accessories, spare parts and
modification of your Toyota
A wide variet y of non−genuine spare parts a nd acces sories
for Toyota vehicles are currently available in the market.
You should know that Toyota does not warrant these products and is not respons ible for their performanc e, repair, or
replacement, or for any damage they may cause to, or
advers e effect t hey may have on, your Toyota vehicle.
This vehicle should not be modified with non−genuine
Toyota products. Modification with non−genuine Toyota
products could affect its performance, safety or durability,
and may even violate governmental regulations. In addition, damage or performance problems resulting from the
modific ation may not be cover ed under warranty.
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Spark ignition system of your
Toyota
The spark igni tion system in your Toyota meets all requirements of the Canadian Interference−Causing Equipment
Standard.
Installation of a mobile
two−way radio system
As the installation of a mobile two−way radio system in
your vehi cle could affect electronic systems suc h as multiport fuel injection system/sequential multiport fuel injection
system, cruise control system, anti−lock brake system,
traction control system, vehicle skid control system, SRS
airbag system and seat belt pretensioner system, be sure
to check with your Toyota dealer for precautionary measures or speci al instructi ons regarding installat ion.
Scrapping of your Toyota
The SRS airbag a nd seat belt pr etensioner dev ices in your
Toyota contain explosive chemicals. If the vehicle is
scrapped with the airbags and pretensioners left as they
are, this may cause an accident such as fire. Be sure to
have the systems of the SRS airbag and seat belt pretensioner removed and disposed of by the qualified service
shop or by your Toyota dealer before you dispose of your
vehic le.
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On−pavement and off−road
driving tips
This vehicle belongs to the utility vehicle class. Utility vehicles have a significantly higher rollover rate than other
types of vehicles. This vehicle will handle and maneuver
differently from an ordinary passenger car because it is
designed for off−road use also. In addition, this vehicle
has a higher ground clearance and center of gravity than
that of a n ordinary passenger car. Thi s vehicle d esign feature causes this type of vehicle to be more likely to rollover. Failure to operate this vehicle correctly may result in
loss of control, accidents or vehicle rollover causing death
or serious inj ury. Be sure to read “Off−road vehicl e precautions” on page 184 in Section 2 and “Off−road driving precautions ” on page 204 in Section 3.
2. Sub key—This key will not work in the
glove box.
To protect items locked in the glove box
when using valet parking, leave the sub
key with the attendant.
Since the side doors can be locked without a key, you should always carry a
spare key in case you accidentally lock
your keys inside the vehicle.
KEY NUMBER PLATE
Your key number is shown on the plate.
Keep the plate in a safe place such as
your wallet, not in the vehicle.
If you should lose your keys or if you
need additional keys, duplicates can be
made by a Toyota dealer using the key
number.
We recommend writing down the key number and storing it in a safe place.
Keys (with engine immobiliser
system)
Your vehicle is supplied with two kinds
of keys.
1. Master keys (black)—These keys work
in every lock. Your Toyota dealer will
need one of them to make a new key
with built−in transponder chip.
2. Sub key (gray)—This key will not work
in the glove box.
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A transponder chip for engine immobiliser
system has been placed in the head of
the master and sub keys. These chips are
needed to enable the system to function
correctly, so be careful not to lose these
keys. If you make your own duplicate key,
you will not be able to cancel the system
or start the engine.
To protect things locked in the glove box
when you have your vehicle parked, leave
the sub key with the attendant.
Since the side doors can be locked without a key, you should always carry a
spare key in case you accidentally lock
your keys inside the vehicle.
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NOTICE
When using a key containing a transponder chip, observe the following
precautions:
z When starting the engine, do not
use the key with a key ring resting
on the key grip and do not press
the key ring against the key grip.
Otherwise the engine may not start,
or may stop soon after it starts.
z When starting the engine, do not
use the key with other transponder
keys around (including keys of other vehicles) and do not press other
key plates against the key grip.
Otherwise the engine may not start,
or may stop soon after it starts. If
this happens, remove the key once
and then insert it again after taking
off other transponder keys (including keys of other vehicles) from the
ring or while gripping or covering
them with your hand to start the
engine.
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z Do not bend the key grip.
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z Do not cover the key grip with any
material that cuts off electromagnetic waves.
z Do not knock the key hard against
other objects.
z Do not leave the key exposed to
high temperatures for a long period,
such as on the dashboard and hood
under the direct sunlight.
z Do not put the key in water or
wash it in an ultrasonic washer.
z Do not use the key with electromag-
netic materials.
KEY NUMBER PLATE
Your key number is shown on the plate.
Keep the plate in a safe place such as
your wallet, not in the vehicle.
If you should lose your keys or if you
need additional keys, duplicates can be
made by a Toyota dealer using the key
number.
We recommend you to write down the key
number and keep it in safe place.
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Engine immobiliser system
The engine immobiliser system is a
theft prevention system. When you insert the key in the ignition switch, the
transponder chip in the key’s head
transmits an electronic code to the vehicle. The engine will start, only when
the electronic code in the chip corresponds to the registered ID code for
the vehicle.
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The system is automatically set when the
key is removed from the ignition switch.
The indicator light will start flashing to
show the system is set.
In the following cases, contact your Toyota
dealer.
The indicator light stays on.
The indicator light does not start flash-
ing when the key is removed from the
ignition switch.
The indicator light flashes unsteady.
Inserting the registered key in the ignition
switch automatically cancels the system,
which enables the engine to start. The
indicator light will go off.
For your Toyota dealer to make you a
new key with built−in transponder chip,
your dealer will need your key number
and master key. However, there is a limit
to the number of additional keys your
Toyota dealer can make for you.
If you make your own duplicate key,
you will not be able to cancel the system or start the engine.
NOTICE
Do not modify, remove or disassemble the engine immobiliser system. If any unauthorized changes or
modifications are made, the proper
operation of the system cannot be
guaranteed.
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For vehicles sold in U.S.A.
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Side doors—
For vehicles sold in Canada
FCC ID: MOZ RI−14BTY
MADE IN JAPAN
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful
interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
CAUTION
Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
This device complies with RSS−210 of
Industry Canada. Operation is subject to
the following two conditions:
(1) this device may not cause interference, and (2) this device must accept
any interference, including interference
that may cause undesired operation of
the device.
LOCKING AND UNLOCKING WITH KEY
Insert the key into the keyhole and turn
it.
To lock: Turn the key forward.
To unlock: Turn the key backward.
All the side doors and back door lock
simultaneously with either front door. In
the driver’s door lock, turning the key
backward once will unlock the driver’s
door and twice in succession will unlock
all the side doors and back door simultaneously. In the front passenger’s door
lock, turning the key backward once will
unlock all the side doors and back door
simul taneously.
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When the driver’s door is unlocked by
turning a key in either of the front doors,
the interior light will come on and remain
on for about 15 seconds before fading
out. (For further information, see “Interior
lights” on page 94 and “Ignition switch
light” on page 95 in Section 1−4.)
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LOCKING AND UNLOCKING WITH
INSIDE LOCK KNOB
Move the lock knob.
To lock: Push the knob forward.
To unlock: Pull the knob backward.
Closing the side door with the lock knob
in the lock position will also lock the side
door. Be careful not to lock your keys in
the vehicle.
The side door cannot be locked if you
leave the key in the ignition switch and
the driver’s door is opened.
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Driver’s side
Passenger’s side
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LOCKING AND UNLOCKING WITH
POWER DOOR LOCK SWITCH
Push the switch.
To lock: Push the switch down on the
front side.
To unlock: Push the switch down on the
rear side.
All the side doors and back door lock or
unlock simultaneously.
CAUTION
Before driving, be sure that the doors
are closed and locked, especially
when small children are in the vehicle. Along with the proper use of
seat belts, locking the doors helps
prevent the driver and passengers
from being thrown out from the vehicle during an accident. It also helps
prevent the doors from being opened
unintentionally.
REAR DOOR CHILD−PROTECTORS
Move the lock lever to the “LOCK”
position as shown on the label.
This feature allows you to lock a rear
door so it can be opened from the outside
only, not from inside. We recommend using this feature whenever small children
are in the vehicle.
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—Wireless remote control
Locking operation
Unlocking operation
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The wireless remote control system is
designed to lock or unlock all the side
doors and back door, or activate the
“PANIC” mode from a distance within
approximately 1 m (3 ft.) of the vehicle.
LOCKING AND UNLOCKING THE SIDE
DOORS AND BACK DOOR
To lock and unlock all the side doors
and back door, push the switches of
the transmitter slowly and securely.
To lock: Push the “LOCK” switch. All the
side doors and back door are locked simultaneously. At this time, one beep will
be heard, and the turn signal lights flash
once.
Check to see that all the side doors and
back door are securely locked.
If any of the side doors or back door is
not securely closed, locking cannot be
performed by the “LOCK” switch and a
beep will sound continuously for 10 seconds. However, if the key is in the ignition, a beep will not sound.
To stop the buzzer, close all the side
doors and back door securely or push the
“UNLOCK” switch.
The buzzer can be disabled. For details,
contact your Toyota dealer.
To unlock: Push the “UNLOCK” switch
once to unlock the driver’s door alone.
Pushing the switch twice within 3 seconds
unlocks all the side doors and back door
simultaneously. Each time the “UNLOCK”
switch is pushed, two beeps will be heard,
and the turn signal lights flash twice.
This double switch operation to unlock all
the side doors and back door can be
changed to a single switch operation. For
details, contact your Toyota dealer.
When the driver’s door is unlocked with a
wireless remote control transmitter, the interior light and ignition switch light come
on for about 15 seconds and then fade
out, even if the door is not opened. (For
details, see “Interior lights” on page 94
and “Ignition switch light” on page 95 in
Section 1−4.)
You have 30 seconds to open a door after
using the wireless remote unlock feature.
If a door is not opened by then, all the
side doors and back door will be automatically locked again. At this time, one beep
will be heard, and the turn signal lights
flash once.
The timing for the automatic door lock
function can be changed. For details, contact your Toyota dealer.
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If the “LOCK” or “UNLOCK” switch is kept
pressed in, the locking or unlocking operation is not repeated. Release the switch
and then push again.
The wireless door locking or unlocking
function can be erased. For details, contact your Toyota dealer.
SWITCHING BEEP SOUND ON AND OFF
You can switch the beep on and off. (The
beep is on initially and after battery replacement .)
To switch the beep on and off:
With the driver’s door opened—
1. Insert the ignition key and remove it.
2. Within 5 seconds, insert the ignition
key again and turn it to the “ON” position.
3. After 10 seconds, push the same
“LOCK”, “UNLOCK” or “PANIC” switch
twice within 10 seconds.
Two beep sounds inform you that the
program has been switched on or off.
If this procedure is not followed exactly,
the beep will not operate as expected.
20
Check the beep ON/OFF operation by
pushing the transmitter switch after you
finish this procedure. If the beep does not
operate as expected, repeat this procedure from step 1.
“PANIC” SWITCH
Pushing the “PANIC” switch blows the
horn intermittently and flashes the
headlights and tail lights.
The “PANIC” switch is used to deter vehicle theft when you witness anyone attempting to break into or damage your
vehic le.
The alarm will last for one minute. To stop
alarm midway, do the following:
Push the “PANIC” switch once again.
Unlock any of side door or back door
with the key or wireless remote control
transmitter.
Turn the ignition key from the “LOCK”
to “ON” position.
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The “PANIC” mode does not work when
the ignition key is in the “ON” position.
The alarm function can be disabled. For
details, contact your Toyota dealer.
WIRELESS REMOTE CONTROL
TRANSMITTER
The wireless remote control transmitter is
an electronic component. Observe the following instructions in order not to cause
damage to the transmitter.
Do not leave the transmitter on places
where the temperature becomes high
such as on the dashboard.
Do not disassemble it.
Avoid knocking it hard against other
objects or dropping it.
Avoid putting it in water.
You can use up to 4 wireless remote control transmitters for the same vehicle.
Contact your Toyota dealer for detailed
information.
If the wireless remote control transmitter
does not actuate the doors or alarm, or
operate from a normal distance:
Check for closeness to a radio trans-
mitter such as a radio station or an
airport which can interfere with normal
operation of the transmitter.
The battery may have been consumed.
Check the battery in the transmitter. To
replace the battery, see “REPLACING
TRANSMITTER BATTERY”.
If you lose your transmitter, contact your
Toyota dealer as soon as possible to
avoid the possibility of theft, or an accident. (See “If you lose your wireless remote control transmitter” on page 235 in
Section 4.)
For vehicles sold in U.S.A.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
NOTICE:
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment
generates, uses and can radiate radio
frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there
is no guarantee that interference will not
occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures :
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Reorient or relocate the receiving an-
tenna.
Increase the separation between the
equipment and receiver.
Connect the equipment into an outlet
on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced
radio/TV technician for help.
FCC WARNING:
Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
For vehicles sold in Canada
Operation is subject to the following two
conditions:
(1) this device may not cause interference, and (2) this device must accept
any interference, including interference
that may cause undesired operation of
the device.
REPLACING TRANSMITTER BATTERY
For replacement, use a CR2016 lithium
battery or equivalent.
CAUTION
Special care should be taken that
small children do not swallow the removed transmitter battery or components.
NOTICE
z During replacing the transmitter
battery, do not push the “LOCK”
and “UNLOCK” switches many
times.
z When replacing the transmitter bat-
tery, be careful not to lose the components.
z Replace only with the same or
equivalent type recommended by a
Toyota dealer.
z Dispose of used batteries according
to the local laws.
Replace the transmitter battery by the following procedures:
1. Using a coin or equivalent, open the
transmitter case.
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z Be careful not to bend the electrode
of the transmitter battery insertion
and that dust or oils do not adhere
to the transmitter case.
z Close the transmitter case securely.
After replacing battery, check that the
transmitter operates properly. If the transmitter still does not operate properly, contact your Toyota dealer.
2. Remove the discharged transmitter battery.
NOTICE
Do not bend the terminals.
3. Put a new transmitter battery with positive (+) side up.
Close the transmitter case securely.
NOTICE
z Make sure the positive side and
negative side of the transmitter battery should be faced correctly.
z Do not replace the battery with wet
hands. Water may cause unexpected
rust.
z Do not touch or move any compo-
nents inside of the transmitter, or
it may interfere with proper operation.
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Power windows
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CAUTION
Never try jamming any part of your
body to make the jam protection
function work intentionally.
The jam protection function may
not work if something gets caught
just before the window is fully
closed.
The windows can be operated with the
switch on each side door.
The power windows work when the ignition
switch is in the “ON” position.
Key off operation: If both front doors are
closed, they work for 43 seconds even
after the ignition switch is turned off. They
stop working when the either front door is
opened.
OPERATING THE DRIVER’S WINDOW
Use the switch on the driver’s door.
Normal operation: The window moves as
long as you hold the switch.
To open: Lightly push down the switch.
To close: Lightly pull up the switch.
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Automatic operation: Push the switch
completely down or pull it completely up,
and then release it. The window will fully
open or close. To stop the window partway, lightly move the switch in the opposite direction and then release it.
Jam protection function: During automatic closing operation, the window stops and
opens half way if something gets caught
between the window and window frame.
If the window receives a strong impact,
this function may work even if nothing is
caught.
2003 HIGHLANDER from Aug. ’02 Prod. (OM48441U)
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