Thank you very much for purchasing TOSHIBA Remote controller for Air Conditioner.
Please read this owner's manual carefully before using your Remote controller for Air
Conditioner
• Be sure to obtain the “Owner’s manual” and “Installation manual” from constructor (or
dealer).
Request to constructor or dealer
• Please clearly explain the contents of the Owner's manual and hand over it.
• Make sure to ask the qualified installation professional in electric work to install the remote controller.
If the remote controller is inappropriate installed by yourself, it may cause electric shock, fire or other trouble.
• Make sure to install the air conditioner specified by TOSHIBA and ask the exclusive dealer when installing. If the
air conditioner is installed by yourself, it may cause electric shock, fire or other trouble.
Operation
• Prevent any liquid from falling into the remote controller.
Do not spill juice, water or any kind of liquid.
It may cause machine failure, electric shock, fire or other trouble.
• When you are aware of something abnormal with the air conditioner (such as smells like something burning),
immediately turn off the main power supply switch or circuit breaker to stop the air conditioner, and make contact
with the dealer.
If the air conditioner is continuously operated with something abnormal, it may cause machine failure, electric
shock, fire or other trouble.
Reinstallation and repair
• Do not repair any unit by yourself.
Whenever the air conditioner needs repair, make sure to ask the dealer to do it.
If it is repaired imperfectly, it may cause electric shock, fire or other trouble.
• When reinstalling the air conditioner, contact with the dealer.
If the installation is insufficient, it may cause electric shock, fire or other trouble.
Installation
• Do not install the remote controller in a place where its signals do not reach the indoor unit.
• Do not install the remote controller in the place under the direct sunlight and close to any heat source. It may cause
machine failure.
• The fluorescent lamp with rapid start system or inverter system may disturb the signal reception. For details,
contact with the dealer of the air conditioner you have purchased.
Operation
• Do not drop or apply strong shock to the remote controller.
It may cause remote controller failure.
• Use batteries that meet the specifications.
– 2 –
EN
2-EN
2Changing batteries
2
3
2
Loading batteries
1 Remove the battery cover.
2 Insert 2 new batteries (R03 [AAA])
following the (+) and (-) positions.
A
C
L
3Adjusting clock
Setting the clock
Before you start operating the air conditioner, set the
clock of the remote controller using the procedures given
in this section. The clock panel on the remote controller
will indicate the time regardless of whether the air
conditioner is in use or not.
Initial setting
When batteries are inserted in the remote controller the
clock panel will indicate AM 0:00 and will flash.
FIX
Hi-
POWE
SWING
TIME
R
SLEEP
CHK
OFF
1 TIMER or button
ON
Push the TIMER or button to set the current
time.
Each push of the TIMER button changes the time in
one minute steps.
Pushing the TIMER button continually changes the
time in ten minute steps.
2 SET button
SET
Push the SET button.
The current time is indicated and the clock starts.
SET
R
CLR
O
N
OFF
SET
FILTE
R
CLOCK
OFF
ON
1
Removing batteries
1 Remove the battery cover.
2 Slap the batteries out lightly onto your
palm.
Batteries
• To replace the batteries, use two new batteries (R03
[AAA]).
• In normal use, the batteries will last about one year.
• Replace the batteries if there is no receiving beep from
the indoor unit or when the air conditioner cannot be
operated using the remote controller.
• To avoid malfunctions by battery leakage, remove the
batteries when not using the remote controller for
more than one month.
Adjusting clock
FIX
Hi-
POWE
SWING
TIME
SLEEP
R
CHK
R
CLR
O
N
OFF
SET
FILTE
R
CLOCK
1
1 CLOCK button
Push the CLOCK by tip of a pencil.
The CLOCK display flashes.
2 TIMER or button
Push the TIMER or button to set the current
time.
Each push of the TIMER button changes the time by
one minute.
Pushing the TIMER button continually changes the
time by ten minutes.
3 SET button
Push the SET button.
The current time is indicated and the clock starts.
OFF
ON
OFF
ON
SET
SET
3-EN
– 3 –
4Part names and functions
0
Remote controller (WH-L11SE)
• Max. 8 indoor units can be operated by a remote controller as a group.
• Illustration of LCD shown below is for explanation. It may differ from the actual LCD.
4 Temperature button ()
... The set temperature is increased up to 30 °C.
1
13
2
16
6
7
14
9
1 Infrared signal emitter
Transmits a signal to the indoor unit.
2 START/STOP button
Push the button to start operation.
(A receiving beep is heard.)
Push the button again to stop operation.
(A receiving beep is heard.)
If no receiving sound is heard from the indoor unit,
push the button twice.
3 Mode select button (MODE)
Push this button to select a mode.
Each time you push the button, a mode is selected
in a sequence that goes from A : Auto changeover
control,
and back to A. (A receiving beep is heard.)
: Cool, : Dry, : Heat, : Fan only,
4
5
3
15
12
11
1
8
TEMP
TEMP
... The set temperature is dropped down to 17
°C. (A receiving beep is heard.)
5 Fan speed button (FAN)
Push this button to select fan speed. When you
select AUTO, the fan speed is automatically
adjusted according to the room temperature.
You can also manually select the desired fan speed.
(LOW , LOW+ , MED ,
MED+ , HIGH )
Five patterns are displayed, but LOW+ is equal
to LOW , and MED+ to MED .
(A receiving beep is heard.)
6 Auto louver button (SWING)
Push this button to swing the louver.
(A receiving beep is heard.)
Push the SWING button to stop the louver swinging.
(A receiving beep is heard.)
7 Set louver button (FIX)
Push this button to adjust the airflow direction.
(A receiving beep is heard.) It cannot be operated by
holding down the button. Push the button with some
interval.
8 Off timer button (OFF)
Push this button to set the OFF timer.
9 On timer button (ON)
Push this button to set the ON timer.
10Reserve button (SET)
Push this button to reserve time settings.
(A receiving beep is heard.)
11Cancel button (CLR)
Push this button to cancel ON timer and OFF timer.
(A receiving beep is heard.)
12High power button (Hi-POWER)
Push this button to start the high power operation.
13PRESET button
Push this button to change the operation mode to the
preferred operation mode memorized previously. To
memorize the operation mode, push this button for at
least 3 seconds during the preferred operation
mode.
memorized.
is displayed and the operation mode is
14SLEEP button
Push this button to start the OFF timer operation that
automatically adjusts the room temperature and the
fan speed.
You can select the OFF timer time from four
durations (1, 3, 5 or 9 hours).
TEMP
– 4 –
EN
4-EN
15COMFORT SLEEP button
Push this button to start the OFF timer operation that
automatically adjusts the room temperature and the
fan speed.
You can select the OFF timer time from four
durations (1, 3, 5 or 9 hours).
16QUIET button
Push this button to start quiet operation.
Pushing this button again will restore normal
operation.
Names and functions of
indications on wireless remote
controller
Display
All indications, except for clock time indication, are
indicated by pushing the START/STOP
3
12
button.
10
8
9
6
• In the illustration, all indications are indicated for
explanation.
During operation, only the relevant indications will be
indicated on the remote controller.
7
5
4
1 Transmission mark
This transmission mark ( ) indicates when the
remote controller transmits signals to the indoor unit.
2 Mode display
Indicates the current operation mode.
(A : Auto changeover control, : Cool, : Dry,
: Heat, : Fan only)
3 Temperature display
Indicates the temperature setting (17 °C to 30 °C).
When you set the operating mode to : Fan only,
no temperature setting is indicated.
4 FAN speed display
Indicates the selected fan speed. AUTO or one of
five fan speed levels (LOW
MED , MED+ , HIGH )
can be indicated.
Indicates when the operating mode is :
Dry.
, LOW+ ,
5 TIMER and clock time display
The time set for timer operation or clock time is
indicated.
The present time is always indicated except for
TIMER operation.
6 Hi POWER display
Indicates when the high power operation starts.
Push the Hi-POWER button to start and push it
again to stop the operation.
7 (PRESET) display
Indicated when memorizing the preferred operation
mode or when it has been memorized.
Also, this icon is indicated when the memorized
preferred operation is displayed.
5-EN
– 5 –
8 (COMFORT SLEEP) display
NOTE
CAUTION
Indicated during the OFF timer operation that
automatically adjusts the room temperature and the
fan speed. Each time you push the COMFORT
SLEEP button, the display changes in the sequence
of 1h, 3h, 5h, and 9h.
9 (QUIET) display
Indicated during the quiet operation.
Signal receiving unit
The signal receiving unit is attached to the indoor unit.
1
4
10Swing display
Indicated during the swinging operation where the
horizontal louver automatically moves up and down.
When both wired remote controller or central controller
and wireless remote controller are used, display on the
screen of wireless remote controller may differ from the
actual operation in some cases.
2
5
1 Temporary operation button
(See page 13)
2 Signal receiving part
The signal sent from the remote controller is
received.
3 Display lamp
One of displays flashed while a trouble occurs.
When the display lamp flashes, refer to “
asking for repair work”
4 lamp (Green)
This lamp goes on during operation.
5 lamp (Green)
This lamp goes on while the timer is reserved.
6 lamp (Orange)
• In heating operation this lamp in the following
• This lamp flashes while a trouble occurs.
cases;
The operation has started.
The temp. controller has worked.
The unit is under defrost operation.
3
Before
Disagreement in operation mode
• If “pi, pi” sound is heard, the display lamp goes on,
and the
operation is not performed with the desired mode.
• Even if you push START/STOP, MODE,
TEMPERATURE buttons when remote controller
operation is disabled by the central control or other
means, “pi” is heard 5 times and the button operation
is not accepted.
– 6 –
lamp and lamp flash alternately, the
6
EN
6-EN
5Operating unit
CAUTION
2
4
3
2
4
Cooling / Heating / Fan / Dry
operation
Start
PRESET
FAN
TEMP
MODE
1
1 START/STOP button ( )
Push this button to start the air conditioner.
2 Mode select button (MODE)
Select Cool , Heat , or Fan only , Dry .
3 Temperature button ()
Set the desired temperature.
When the air conditioner is in FAN ONLY operation,
the temperature display is not indicated.
TEMP
4 Fan speed button (FAN)
Set a desired fan speed.
• Five patterns are displayed, but LOW+ is equal to
LOW , and MED+ to MED .
•The OPERATION lamp (green) on the display lamp
of the signal receiving unit goes on. And operation
starts after approximately 3 minutes.
(If you select FAN ONLY mode, the unit will start
immediately.)
•The : Fan only mode does not control temperature.
• appears as the fan speed for the Dry
operation, and the fan speed cannot be changed.
Stop
START/STOP button ( )
Push this button again to stop the air conditioner.
Automatic operation
(auto changeover)
Start
PRESET
FAN
TEMP
MODE
3
1
1 START/STOP button ( )
Push this button to start the air conditioner.
2 Mode select button (MODE)
Select A.
3 Temperature button ()
Set the desired temperature.
TEMP
4 Fan speed button (FAN)
Set a desired fan speed.
• Five patterns are displayed, but LOW+ is equal to
LOW , and MED+ to MED .
•The OPERATION lamp (green) on the display lamp
of the signal receiving unit lights.
The operating mode is selected in accordance with the
room temperature and operation starts after
approximately 3 minutes.
• If the “A” mode is uncomfortable, you can select the
desired conditions manually.
Stop
START/STOP button ( )
Push this button again to stop the air conditioner.
• The Automatic operation is not available for SMMS
series units other than Super Heat Recovery Multi
types. The receiving unit lamp blinks, and the alarm
sound is emitted. Change to another operation
mode.
• The alarm sound is also emitted on the Cooling only
models, and the Automatic operation is not
available.
7-EN
– 7 –
High power operation
CAUTION
CAUTION
NOTE
High power (Hi POWER)
The Hi POWER (high power operation) mode
automatically controls room temperature, airflow and
operation mode so that the room is quickly cooled in
summer and warmed in winter.
Quiet operation
The QUIET mode provides quiet operating status by
automatically setting the fan speed to the lowest speed.
PRESET
QUIET
SWING
TEMP
FIX Hi-POWER
FAN
MODE
COMFORT
SLEEP
1
Setting Hi POWER mode
1 Hi-POWER button
Push the Hi-POWER button after starting any
operation. At the same time, the “Hi POWER” mark
on the remote controller is indicated.
Cancelling Hi POWER mode
1 Hi-POWER button
Push the Hi-POWER button once again.
At the same time, the “Hi POWER” mark on the
remote controller goes out.
• The Hi POWER mode cannot be activated in the
DRY and FAN ONLY operation and when the ON
TIMER operation is reserved.
• When Auto changeover control mode is selected,
the air conditioner does not automatically control the
room temperature.
PRESET
QUIET
SWING
TEMP
FIX Hi-POWER
FAN
MODE
COMFORT
SLEEP
1
Setting QUIET mode
1 QUIET button
Push the QUIET button after starting any operation.
At the same time, the
Cancelling QUIET mode
mark is indicated.
1 QUIET button
Push the QUIET button once again.
At the same time, the mark on the remote
controller disappears.
• When the QUIET mode is cancelled, the fan
speed changes to AUTO. You can change it to
your preferred speed.
The QUIET mode cannot be activated in the DRY
operation.
Under certain conditions, the quiet operation may not
provide adequate cooling or heating due to the feature
of quietness.
– 8 –
EN
8-EN
Preset operation
CAUTION
Set your preferred operation mode for future use.
The setting is memorized by the unit for future operation
(except airflow direction).
• The COMFORT SLEEP mode is not enabled in the
DRY or FAN ONLY operation.
• When Auto changeover control mode is selected,
the air conditioner does not automatically control the
room temperature.
1
PRESET
FAN
TEMP
Select your preferred operation.
1 Push the PRESET button for 3 seconds to
memorize the setting.
The mark is displayed.
When you push this button next time, the memorized
operation mode will be enabled.
Comfort sleep operation
COMFORT SLEEP mode is a OFF timer operation with
automatic temperature and fan speed adjustment.
PRESET
QUIET
FAN
TEMP
MODE
COMFORT
SLEEP
1
Sleep timer operation
To start the sleep timer (OFF timer) operation
PRESET
QUIET
SWING
TIMER
SLEEP
1
FIX Hi-POWER
ON
CHK
FILTER
FAN
TEMP
MODE
COMFORT
SLEEP
CLR
OFF
SET
CLOCK
1 Push the SLEEP button.
Select 1, 3, 5 or 9 hours for the OFF timer operation.
1 Push the COMFORT SLEEP button.
Select 1, 3, 5 or 9 hours for the OFF timer operation.
9-EN
– 9 –
6Operating unit with timer
CAUTION
2
3
Operation
Operation again
Stop
ON timer and OFF timer
PRESET
QUIET
FIX Hi-POWER
SWING
TIMER
ON
SLEEP
CHK
Setting TIMER
Set the timer during operation. The timer cannot be set if
the air conditioner is not running.
1 ON/OFF TIMER button ( or )
Push the ON or OFF TIMER buttons as required.
• The previous timer setting is displayed and
flashes along with ON/OFF timer display.
Set the timer to the desired time.
Each push of the TIMER button changes the time in
ten minute steps.
Pushing the TIMER button continually changes the
time in one hour step.
2 SET button
Cancelling TIMER
3 CLR button
SET
Push the SET button to set the timer.
SET
The timer time is indicated and the timer starts.
CLR
Push the CLR button to cancel the timer setting.
CLR
TEMP
FILTER
OFF
MODE
COMFORT
CLOCK
FAN
SLEEP
CLR
SET
1
OFF
ON
• When you select the timer operation, the remote
controller automatically transmits the timer signal to
the indoor unit at the specified time. Therefore, keep
the remote controller in a location where it can
transmit the signal to the indoor unit properly.
Otherwise, the time lag of up to 15 minutes will
occur.
• If you do not push the SET button within 30
seconds after setting the time, the setting will be
SET
cancelled.
Once you select the timer operation mode, the settings
are saved in the remote controller.
Thereafter, the air conditioner will start operating under
the same conditions when you simply push the ON/OFF
button of the remote controller.
If the clock display is flashing, you cannot set the timer.
Follow the instructions in the section “Setting the clock”
and then set the timer.
Combined timer (Setting both ON and
OFF timers simultaneously)
OFF timer —> ON timer
(Operation —> Stop —> Operation)
This feature is useful when you want to stop the air
conditioner after you go to sleep, and start it again in the
morning when you wake up or you return home.
Example:
To stop the air conditioner and start it again next morning.
▼ Setting combined TIMER
1. Push the OFF TIMER button to adjust the
OFF timer.
2. Push the ON TIMER button to adjust the
ON timer.
3. Push the SET button.
OFF
ON
SET
– 10 –
EN
10-EN
ON timer —> OFF timer
Operation
Stop
Stop
(Stop —> Operation —> Stop)
You can use this setting to start the air conditioner when
you wake up and stop it when you leave the house.
Example:
To start the air conditioner next morning and stop it.
▼ Setting combined TIMER
1. Push the ON TIMER button to adjust the
ON timer.
2. Push the OFF TIMER button to adjust the
OFF timer.
3. Push the SET button.
• Either ON or OFF timer function which is closer to the
current time, is activated first.
• If the same time is set for both ON and OFF timers, no
timer operation is performed.
Also, the air conditioner may stop operating.
ON
OFF
SET
Every day combined timer (setting both
ON and OFF timer simultaneously and
activate every day.)
This feature is useful when you want to use combined
timer at the same time every day.
▼ Setting combined TIMER
SET
button.
SET
ON
OFF
1. Push the ON TIMER button to adjust the
ON timer.
2. Push the OFF TIMER button to adjust the
OFF timer.
3. Push the SET button.
4. After step 3, an arrow mark ( or ) flashes
for about 3 seconds and during this flashing,
push the SET
During the every day timer is activating, both arrows ( ,
) are indicated.
Cancel the timer operation
Push the CLR button.
CLR
Clock display
During the TIMER operation (ON-OFF, OFF-ON, OFF
timer) clock display is disappeared so as to show the
setting time. To see the present time, push SET button
briefly and the present time is displayed about 3 seconds.
11-EN
– 11 –
7Adjusting louver direction
CAUTION
Mounting screw
Remote controller holder
Setting method of remote
controller
Put on.
1
Push.
2
• Never move the louver (air direction up / down adjusting plate) which is operated on the remote controller with hands
except a case of cleaning the louver.
• While the air conditioner is not working, the louver (air direction adjusting plate) is closed automatically.
• During the preparation for heating, the louver is directed upward and it starts swinging after the preparation for
heating is cancelled though the swing display on the remote controller shows swinging even during this period.
• The louver angle does not change immediately after the FIX button is pushed. Check the louver status, and push
FIX button after a while.
To set louver direction
Push FIX button during operation. Louver direction
changes each time you push the button.
To stop swinging
Push SWING button once again while the louver is
swinging. The louver can be stopped at a desired
position.
To start swinging
Push SWING button on the remote controller. Louver
swinging appears on the display and louver direction
automatically changes up and down.
Heating mode
Keep the louver pointed downward so that discharged hot
air reaches the floor.
Cooling / dry mode
Keep the louver pointed upward. Otherwise, dew drop
may form around the discharge port and drop from the
unit.
• The louver angle does not change if the FIX button
is pushed during SWING operation. Stop the SWING
operation before changing the louver angle.
• Do not operate the air conditioner for long hours with
the airflow direction set downward during the cooling
or dry operation.
Otherwise, condensation may occur on the surface
of the vertical airflow louver and cause dew dripping.
8Mounting remote controller holder
• Direct the transmitter of the remote controller toward
the signal receiving unit.
When the signal is normally received, “Pi” sound is
heard once.
(“Pi, pi” sounds are heard only when the operation has
started.)
• The standard distance for signal reception is
approximately 8 m vertically against the signal
receiving unit.
The distance differs a little according to the capacity of
the battery or other factor.
• Be careful there is not something to block the signal
between the signal receiving unit and the remote
controller.
• Do not put the remote controller on the place exposed
to the direct sunlight or air from the air conditioner or
near the stove, etc.
• Do not drop, throw, or clean with water the remote
controller.
• The signal may not be accepted in a room where the
electronic instantaneous-ON type or inverter type
fluorescent light is set. For details, contact the shop
which you purchased the air conditioner.
To use the remote controller
setting to wall
Check a signal is received correctly by pushing
START/STOP button at the position to be fixed.
– 12 –
EN
12-EN
Wireless remote controller
NOTE
PRESETFAN
"B" Display
"00" Display
A-B selection
Using 2 wireless remote controllers for the respective air
conditioners, when the 2 air conditioners are closely
installed.
Wireless remote controller B setup
1. Start the air conditioner.
2. Point the wireless remote controller at the
indoor unit.
3. Push and hold button on the wireless
remote controller by the tip of the pencil.
“00” will be shown on the display.
4. Push MODE button during pushing .
“B” will be shown on the display and “00” will
be disappear and the air conditioner will turn
OFF. The wireless remote controller B is
memorized.
CHK
CHK
• Repeat above step to reset wireless remote
controller to be A.
• The wireless remote controllers do not display “A”.
• The factory default of the wireless remote controllers
is “A”.
• A-B selection can be set with signal receiving unit.
For the further details, refer to the installation
manual.
9Operating air conditioner without remote
controller
In the following cases, the air conditioner can be operate without remote controller with temporary operation
button on the signal receiving unit.
• The battery in the remote controller expired.
• A trouble occurred on the remote controller.
• The remote controller has been lost.
1, 2
1 Start
2 Stop
13-EN
Push temporary operation button.
• The operation mode is the one last selected.
If you want to change it, turn the power off and
then on, and push the temporary operation button
again.
Push temporary operation button once more
– 13 –
10Before asking for repair work
Check the following before asking for repair work.
Check again
PhenomenonPossible causeMeasures
Operation does
not start even if
the switch is
turned on.
Is not the sate of the display lamp “Disagreement of
(heat)” or “A (Automatic operation)”?
Contact the dealer from whom you purchased the air conditioner.
The LEDs flash.Communication error between signal receiving unit and indoor unit or
The air conditioner is not working or a power failure
has occurred.
The power switch is not turned on.Turn on the power switch if it is off.
The air conditioner is in the ON timer operation.Cancel the timer operation.
The batteries of the remote controller have been
exhausted.
The LEDs on the signal receiving unit are not in
normal state or operation mode is not correct.
(cool) and
PhenomenonPossible cause
address setup error when the wired remote controller is used
Communication error between indoor unit and outdoor unit
The protective device of the indoor unit is activated.
Push START/STOP button on the
remote controller again.
Replace the batteries.
Change the operation mode.
Change the operation mode.
The protective device of the outdoor unit is activated.
Temperature sensor error
The compressor of the outdoor unit is protected.
The air conditioner is performing a test run.
LEDs on the signal receiving unit : OFF : Blinking (at intervals of 0.5 seconds)
LED colour : Green : Green : Orange
Check those items. If any of those problems remains, stop the operation and turn off the power. Contact the dealer
whom you purchased the air conditioner from. Convey the air conditioner model name, wireless remote controller kit
model name, wireless remote controller model name, signal receiving unit model name and details of the error
(including LED flashing state). Do not repair any unit by yourself as it is dangerous.
– 14 –
EN
14-EN
Information according to EMC Directive 2004/108/EC
(Name of the manufacturer)TOSHIBA CARRIER CORPORATION
(Address, city, country)
(Name of the Importer/Distributor in
EU)
(Address, city, country)
336 Tadehara, Fuji-shi, Shizuoka-ken
416-8521 Japan