Toshiba IPR Network Video Recorder, IPR16-X, IPR8-X User Manual 2
IPR
Network Video Recorder
User Manual
model no.
IPR8-X
IPR16-X
Please carefully read these instructions before using this product.
Save this manual for future use.
1
Surveillix™ IPR
User Guide
Manual Edition 27810AF – NOVEMBER 2008
Printed in USA
No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the
Software License Agreement. Toshiba shall not be liable for technical or editorial errors or omissions contained herein. The information in
this document is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING
OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY
DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT
LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION ),
EVEN IF TOSHIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OR CONTRACT
OR TORT, INCLUDING NEGLIGENCE.
This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to DVR Support Center.
TOSHIBA, and Surveillix are registered trademarks of TOSHIBA CORPORATION in the United States and elsewhere; Windows, and
Windows 2000 are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered
trademarks of the respective owners.
The following words and symbols mark special messages throughout this guide:
WARNING: Text set off in this manner indicates that failure to follow
directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of information.
ii
LIMITED WARRANTY
NETWORK VIDEO RECORDER
The Imaging Systems Division of Toshiba America Information Systems, Inc. ("ISD") makes the following limi t ed warranties. These
limited warranties extend to the Original End-User ("You[r]").
Limited Two (2) Year Warranty of Labor and Parts
The Imaging Systems Division of Toshiba America Information Systems warrants this product and parts against defects in material or
workmanship for a period of two years from the date of original retail purchase by the end-user. During this period, ISD will repair or
replace a defective product or part with a new or refurbished item. The user must deliver the entire product to the Surveillix DVR Repair
Facility. The user is responsible for all transportation and insurance charges for the product to the DVR Repair Facility. ISD reserves the
right to substitute Factory Refurbished Parts and / or Factory Refurbished Product in place of those in need of repair.
Step-by-step Procedures - How to Obtain Warranty Service
[1] Verify operation of the unit by checking the instruction manual and web site for the latest updates at
www.toshiba.com/taisisd
[2] If there is a defect in material or workmanship, contact the Surveillix DVR Support Center at (877) 855-1349 [877-1- FIX] to speak to a
technical support representative and schedule service.
[3] Arrange for delivery of the product to the Surveillix DVR Repair Facility. Products must be insured and securely packed, preferably in the
original shipping carton. A letter explaining the defect and a copy of the bill of sale or other proof of purchase must be enclosed with a
complete return street address and daytime telephone number. The Tracking Number should also be indicated on your documents. Charges
for transportation and insurance must be prepaid by the end-user.
Critical Use Disclaimer
The product is not designed for any “critical applications.” “Critical applications” means life support systems, exhaust or smoke extraction
applications, medical applications, commercial aviation, mass transit applications, military applications, homeland security applications,
nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic
property damage. Accordingly, Toshiba disclaims any and all liability arising out of the use of the product in any critical applications.
Your Responsibilities
The above warranty is subject to the following conditions:
[1] You must retain the bill of sale or provide other proof of purchase.
[2] You must schedule service within thirty days after you discover a defective product or part.
[3] All warranty servicing of this product must be made by the Surveillix DVR Repair Facility.
[4] The warranty extends to defects in material or workmanship as limited above, and not to any products or parts that have been lost or
discarded by user. The warranty does not cover damage caused by misuse, accident, improper installation, improper maintenance, or use in
violation of instructions furnished by ISD. The warranty does not extend to units which have been altered or modified without authorization of
ISD, or to damage to products or parts thereof which have had the serial number removed, altered defaced or rendered illegible.
ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply. WITH THE
EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING EXPRESS WARRANTY IS
EXCLUSIVE AND IN LIEU OF ALL OTHER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PRODUCTS OR PARTS. IN
NO EVENT SHALL ISD BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL D AMAGES. Some states do not allow the exclusion or
limitation of incidental or consequential damages so the above limitation may not apply.
No person, agent, distributor, dealer, service station or company is authorized to change, modify or extend the terms of these
warranties in any manner whatsoever. The time within which an action m ust be commenced to enforce any obligation of ISD
arising under this warranty or under any statute, or law of the United States or an y state ther eof, is her eby limited to one year from
the date you discover or should have disco vered, the defect. This limitation does not appl y to implied warranties arising under
state law. Some states do not permit limita tion of the time within which you may bring a n action beyond the limits provided by
state law so the above provision ma y not apply to user. This w arranty gi ves the user specifi c legal righ ts, and us er ma y also have
other rights, which may vary from state to state.
TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
Imaging Systems Division
Copyright © 2007 Toshiba America Information Systems, Inc. All rights reserved.
iii
IMPORTANT SAFEGUARDS
1. Read Owner’s Manual – After unpacking this produc t, read the owner’s manual car efully, and follow all the operat ing and other
instruction
2. Power Sources – This product should be operated o nly from the type of power source indicat ed on the label. If not sure of the
type of power supply to your home or business, consult product dealer or local power company
3. Ventilation – Slots and openings in the cabinet are provided f or ventilation and to ensur e reliable operation of the pr oduct and to
protect it from overheating, and these openings must not be bloc ked or covered. The product should not be placed in a built-in
installation such as a bookcase or rack unless proper ventil ation is provi ded or the manuf acturer’s ins tructions have been adhe red
to.
4. Heat – The product should be si tuated away from heat sources such as radiators, heat registers, stoves, or other products that
produce heat.
5. Water and Moisture – Do not use this product near water. Do not excee d the humidi ty s pec ifications for the prod uct as deta iled i n
the Appendix section in this manual
6. Cleaning – Unplug this product from th e wall outlet before cle aning. Do not use liqu id cleaners or aerosol c leaners. Use a damp
cloth for cleaning.
7. Power Cord Protection – Power-supply cords should be routed so that they are not lik ely to be walked on or pinched by items
placed against them, paying particul ar attentio n to cor ds at plu gs, conv enienc e receptac les, and the poi nt where th ey exit from the
product.
8. Overloading – Do not overload wall outl ets, extens ion c ords, or int egral c onvenienc e recept acles as this c an res ult in a r isk of f ire
or electrical shock.
9. Lightning – For added protection for this product dur ing storm , or when it is left unattend ed and un used for l ong periods , unplu g it
from the wall outlet. This will prevent damage to the product due to lightning and power line surges.
10. Object and Liquid Entry Points – Never insert foreign objects into t he I PR unit, ot her t han the m edia ty pes appr oved by Tos hiba,
as they may touch dangerous voltage points or short-o ut parts that could result in a fire or electric al shock . Never spill liqu id of any
kind on the product.
11. Accessories – Do not place this produc t on an uns table cart, stand, tripod, bracket, or tabl e . The product may fall, causing serious
personal injury and serious damage to the product.
12. Disc Tray – Keep fingers well clear of the disc tray as it is closing. Neglecting to do so may cause serious personal injury.
13. Burden – Do not place a heavy object on or step on the pr oduct. The objec t may fall, caus ing serious personal i njury and serious
damage to the product.
14. Disc – Do not use a cracked, deformed, or repaired disc. These discs are easily br oken and may cause serious personal injury
and product malfunction.
iv
IMPORTANT SAFEGUARDS, continued
15. Damage Requiring Service – Unplug the unit from the out let an d r efer s ervic ing to qualif ied s ervic e personn el und er the follow ing
conditions:
When the power-supply cord or plug is damaged.
If liquid has been spilled, or objects have fallen into the unit.
If the unit has been exposed to rain or water.
If the unit does not operate normally by followin g the operating instructions. Adjust only those controls that are covered by the
operating instructions as an improper adjus tment of other contr ols may r esult i n damage and will often re quire extens ive work by a
qualified technician to restore the unit to its normal operation.
If the unit has been dropped or the enclosure has been damaged.
When the unit exhibits a distinct change in performance – this indicates a need for service.
16. Servicing – Do not attempt to service this produc t as opening or removing covers may ex pose the user to dangerous voltage or
other hazards. Refer all servicing to qualified personnel.
17. Replacement Parts – When replacement parts are required, be sure the service technician has used replacement parts specified
by the manufacturer or have the same characteris tics as the original part. Unauthorized substitutions may result in fire, electric
shock or other hazards.
18. Safety Check – Upon completion of any service or repairs to this unit, ask the service technician to perform safety checks to
determine that the unit is in proper operating condition.
NOTES ON HANDLING
Please retain the original shipping c arton and/or packing materials supplied with this produc t. To ensure the integrity of this product when
shipping or moving, repackage the unit as it was originally received from the manufacturer.
Do not use volatile liquids, such as aerosol spray, near this product. Do not le ave rubber or plastic objects in c ontact with this product f or
extended periods of time. Rubber or plastic objects le ft in contact with this product for extended periods of time will leave m arks on the
finish.
The top and rear panels of the unit may become warm after long periods of use. This is not a malfunction.
NOTES ON LOCATING
Place this unit on a level surface. Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand.
If this unit is placed next to a TV, radio, or VCR, the playback picture m ay become poor and the sound may be distort ed. If this happens,
place the IPR unit away from the TV, radio, or VCR.
v
NOTES ON CLEANING
Use a soft dry cloth for cleaning.
For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any type of
solvent, such as thinner and benzene, as they may damage the surface of the IPR unit.
If using a chemical saturated cloth to clean the unit, follow that product’s instructions.
NOTES ON MAINTENANCE
This IPR unit is designed to last fo r long periods of time. To keep the IPR unit always operational we recommend r egular inspection
maintenance (cleaning parts or replacement). For details, contact the nearest dealer.
NOTES ON MOISTURE CONDENSATION
Moisture condensation damages the IPR unit. Read the following information carefully.
Moisture condensation occurs during the following cases:
When this product is brought directly from a cool location to a warm location.
When this product is moved to a hot and humid location from a cool location.
When this product is moved to a cool and humid location from a warm location.
When this product is used in a room where the temperature fluctuates.
When this product is used near an air-conditioning unit vent
When this product is used in a humid location.
Do not use the IPR unit when moisture condensation may occur.
If the IPR unit is used in such a situation, it may damage discs and internal parts. Remove any DVD discs, connect the power cord of the
IPR unit to the wall outlet, turn on the IPR unit, and leave it for two to three ho urs. After two to three hours, the IPR unit will warm up a nd
evaporate any moisture. Keep the IPR unit connected to the wall and moisture will seldom occur.
vi
WARNING
TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER ( O R BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING T O QUALIFIED SERVICE PERSONNEL.
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to
alert the user to the presence of un-insulated “dangerous voltage” within the product’s
enclosure that may be of sufficient magnitude to constitute a risk of electric shock to
persons.
The exclamation point within an equilateral triangle is intended to alert the user to the
presence of important operating and maintenance (servicing) instruction in the
literature accompanying the product.
vii
RACK MOUNT INSTRUCTIONS
Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack
environment may be greater than ro om ambient. Therefore, considerati on should be given to installing t he equipment in an environment
compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
Reduced Air Flow – Installation of the equipment in a rack s hould be such that the amount of airflow required for safe operation of the
equipment is not compromised.
Mechanical Loading – Mounting of the equipm ent in the rack should be such that a hazardous condition is not achiev ed due to uneven
mechanical loading.
Circuit Overloading – Consideration should be given to the connection of the equipment to the supply circuit and the effect that
overloading of the circuits might have on over curren t protection and supply wiring. Appropriate consideration of equipment nam eplate
ratings should be used when addressing this concern.
Grounding – Grounding of rack-mounted equipment should be maint ained. Particular attention should be given to supply connections
other than direct connections to the branch circuit (e.g. use of power strips).
FCC STATEMENT
This equipment has been tested and found to c omply with the limits for a Class A digital device, pursu ant to Part 15 of the FCC Rules.
These limits are designed to provide reason able protection against harm ful interference when the equipm ent is operated in a commercial
environment. This equipment generates, uses , and can radiate radi o frequenc y energy and, if not insta lled an d used in ac corda nc e with the
instruction manual, may cause harmful interfer ence to radio communications. Operation of this equipment in a residential area i s likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
UL NOTICE
Underwriters Laboratories Inc. has not tested the performance or re liability of the security or s ignaling aspec ts of this product. UL has only
tested for fire, shock and casualty hazards as outlined in UL’s Standard for Safety UL 60950-1. UL Certification does not cover the
performance or reliability of the security or signaling aspects if this product. UL MAKES NO REPRESENTATIONS, WARRANTIES OR
CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING
RELATED FUNCTIONS OF THIS PRODUCT.
viii
Table of Contents
PREFACE ............................................................................................................................................................................... 13
About this Guide .............................................................................................................................................................. 13
Technician Notes ............................................................................................................................................................. 13
INTRODUCTION .................................................................................................................................................................... 15
Product Description ......................................................................................................................................................... 15
Features ............................................................................................................................................................................ 16
CONTROLS AND CONNECTIONS ....................................................................................................................................... 17
System Specifications ..................................................................................................................................................... 18
Front Panel Controls and LEDs ...................................................................................................................................... 18
Rear Panel Connectors .................................................................................................................................................... 19
GETTING STARTED .............................................................................................................................................................. 21
Identifying Included Components .................................................................................................................................. 22
Keyboard Setup................................................................................................................................................................ 23
Mouse Setup ..................................................................................................................................................................... 23
Monitor Setup ................................................................................................................................................................... 24
Power Setup ..................................................................................................................................................................... 24
Turning On the IPR .......................................................................................................................................................... 25
Turning Off the IPR .......................................................................................................................................................... 25
IPR BASICS ........................................................................................................................................................................... 27
IPR Registration ............................................................................................................................................................... 28
Locating the System ID ................................................................................................................................................. 28
Obtaining an Unlock Code ............................................................................................................................................ 28
Unlocking a New Network Device ................................................................................................................................. 29
Exporting IPR Settings .................................................................................................................................................... 30
Importing IPR settings ..................................................................................................................................................... 30
Display Screen ................................................................................................................................................................. 31
Live Camera Options ..................................................................................................................................................... 31
Camera View ..................................................................................................................................................................... 32
Recording Status Indicator ............................................................................................................................................ 32
Screen Division Menu ...................................................................................................................................................... 33
SETUP OPTIONS ................................................................................................................................................................... 35
Setup Overview ................................................................................................................................................................ 36
Camera Setup ................................................................................................................................................................... 37
Unlocking a New Network Camera ................................................................................................................................ 38
Connecting a Network Camera ..................................................................................................................................... 38
Motion Setup .................................................................................................................................................................... 39
Creating a Motion Area ................................................................................................................................................. 39
Removing a Motion Area ............................................................................................................................................... 40
Activating an Alarm on a Motion Event .......................................................................................................................... 40
Regular Interval Recording ............................................................................................................................................ 40
Schedule Setup ................................................................................................................................................................ 41
Recording Schedule ...................................................................................................................................................... 41
Sensor Schedule ........................................................................................................................................................... 42
Create a Recording Schedule ....................................................................................................................................... 43
Create a Sensor Schedule ............................................................................................................................................ 43
Scheduling Alarm Events ......................................................................................................................................... 43
Emergency Agent Schedule ..................................................................................................................................... 43
ix
Special Day Schedule ................................................................................................................................................... 44
Creating/Editing a ‘Special Day’ Schedule ............................................................................................................... 44
Deleting a ‘Special Day’ Schedule ............................................................................................................................ 44
System Restart Setup ................................................................................................................................................... 45
Create System Restart Schedule ............................................................................................................................. 45
General Setup ................................................................................................................................................................... 46
Voice Warning ............................................................................................................................................................... 46
Video Loss Alarm .......................................................................................................................................................... 47
Hybrid Sensor Setup ..................................................................................................................................................... 47
Volume .......................................................................................................................................................................... 47
Audio ............................................................................................................................................................................. 48
Enabling Audio Recording ........................................................................................................................................ 48
Enabling Live Audio .................................................................................................................................................. 48
Auto Sequencing Setting ............................................................................................................................................... 49
Create Custom Auto Sequence ................................................................................................................................ 49
Network Setup .................................................................................................................................................................. 50
Information ....................................................................................................................................................................... 51
Administrative Setup ....................................................................................................................................................... 52
Disk Management ......................................................................................................................................................... 52
User Management ......................................................................................................................................................... 53
Add a New User ....................................................................................................................................................... 53
User Rank ................................................................................................................................................................ 54
Changing the Administrator Password .......................................................................................................................... 54
Default Administrator Password ............................................................................................................................... 54
Log Management .......................................................................................................................................................... 54
Setup Log Management Options .............................................................................................................................. 54
Status Check / Email ..................................................................................................................................................... 55
General ..................................................................................................................................................................... 55
Users ........................................................................................................................................................................ 55
Storage Check .......................................................................................................................................................... 56
Recording Data Check ............................................................................................................................................. 56
SMART Information .................................................................................................................................................. 57
SMART Alert ............................................................................................................................................................. 57
Alarm Event .............................................................................................................................................................. 57
INSTANT RECORDING ..................................................................................................................................................... 58
Activate Instant Recording ............................................................................................................................................ 58
Searching ‘Instant Recorded’ Video .............................................................................................................................. 58
SEARCH ................................................................................................................................................................................. 59
Search Overview .............................................................................................................................................................. 60
Play Controls ................................................................................................................................................................. 60
Adjust the Brightness of an Image ................................................................................................................................. 61
Zooming In On an Image ............................................................................................................................................... 61
Zooming in on a Portion of an Image ............................................................................................................................ 61
Open Video from Saved Location.................................................................................................................................. 61
Time Sync ..................................................................................................................................................................... 61
Clean Image .................................................................................................................................................................. 61
Daylight Saving Time ....................................................................................................................................................... 62
Save to JPG or AVI ........................................................................................................................................................... 62
Single Clip Backup ........................................................................................................................................................... 63
Printing an Image ............................................................................................................................................................. 63
Performing a Basic Search ............................................................................................................................................. 64
Index Search ..................................................................................................................................................................... 64
Performing an Index Search .......................................................................................................................................... 64
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Index Search Results Display ....................................................................................................................................... 64
Preview Search ................................................................................................................................................................ 65
Performing a Preview Search ........................................................................................................................................ 66
Graphic Search ................................................................................................................................................................ 66
Performing a Graphic Search ........................................................................................................................................ 66
Object Search ................................................................................................................................................................... 67
Performing an Object Search ........................................................................................................................................ 67
Search in Live ................................................................................................................................................................... 68
Audio Playback ................................................................................................................................................................ 68
PAN / TILT / ZOOM ................................................................................................................................................................ 69
Pan / Tilt / Zoom Overview .............................................................................................................................................. 70
Setting Up a PTZ Camera ................................................................................................................................................ 70
Attaching the PTZ Adapter ............................................................................................................................................ 70
Enable the PTZ Settings ............................................................................................................................................... 70
Advanced PTZ Setup ....................................................................................................................................................... 71
Creating and Viewing Preset Positions ......................................................................................................................... 71
Creating a Preset ...................................................................................................................................................... 71
Viewing a Preset ....................................................................................................................................................... 71
PTZ Address Settings ................................................................................................................................................... 72
accessing ptz menus ....................................................................................................................................................... 72
Controlling a ptz camera ................................................................................................................................................. 73
Using the Graphical PTZ Controller ............................................................................................................................... 73
Using the On-Screen Compass ..................................................................................................................................... 73
understanding tours ........................................................................................................................................................ 74
PTZ Tour Schedule ....................................................................................................................................................... 75
Create PTZ Tour Schedule ....................................................................................................................................... 75
Supported Protocols ........................................................................................................................................................ 76
BACKING UP VIDEO DATA .................................................................................................................................................. 77
backup overview .............................................................................................................................................................. 78
NERO® EXPREss .............................................................................................................................................................. 78
Backup Center Overview ................................................................................................................................................. 78
General Backup Screen ................................................................................................................................................ 79
Performing a General Backup .................................................................................................................................. 79
Clip Backup Screen ....................................................................................................................................................... 80
Performing a Clip Backup ......................................................................................................................................... 80
Scheduled Backup Screen ............................................................................................................................................ 81
Performing a Scheduled Backup .............................................................................................................................. 81
Specifying Scheduled Backup Drives ....................................................................................................................... 81
LAN / ISDN / PSTN CONNECTIONS ..................................................................................................................................... 83
LAN Overview ................................................................................................................................................................... 84
Connecting to a LAN Using TCP/IP ................................................................................................................................ 84
Configuring TCP/IP Settings ......................................................................................................................................... 84
WEB VIEWER ........................................................................................................................................................................ 85
web viewer overview ........................................................................................................................................................ 86
Configuring the Server for Remote Connection ............................................................................................................. 87
Connecting to an IPR Using Web Viewer ...................................................................................................................... 87
Closing the Web Viewer ................................................................................................................................................ 87
INCLUDED SOFTWARE SETUP ........................................................................................................................................... 89
Emergency Agent Overview ............................................................................................................................................ 90
Configuring the IPR ....................................................................................................................................................... 90
Configuring the Client PC .............................................................................................................................................. 90
Emergency Agent Window ............................................................................................................................................ 91
xi
Setup Window .......................................................................................................................................................... 91
Filter Event List ......................................................................................................................................................... 91
Add Items to Alarm Confirm List ............................................................................................................................... 92
Search Alarm Window ................................................................................................................................................... 93
View Recorded Video ............................................................................................................................................... 93
Export Video ............................................................................................................................................................. 93
Remote Software Overview ............................................................................................................................................. 94
Remote Client Minimum Requirements ......................................................................................................................... 95
Remote Client Recommended Requirements ............................................................................................................... 95
Remote Software Setup ................................................................................................................................................ 95
Installing Remote Software ....................................................................................................................................... 95
Create a New Remote Connection ........................................................................................................................... 96
Configuring the IPR .................................................................................................................................................. 97
Configuring the Server for Remote Connection ........................................................................................................ 97
Access Remote Connection ..................................................................................................................................... 97
Digital Verifier Overview .................................................................................................................................................. 98
Installing the Digital Verifier ........................................................................................................................................... 98
Using the Digital Verifier ................................................................................................................................................ 98
Backup Viewer Overview ................................................................................................................................................. 99
Installing Backup Viewer ............................................................................................................................................... 99
Loading Video from DVD or Hard Drive ...................................................................................................................... 100
SOFTWARE UPGRADES .................................................................................................................................................... 101
SCS Overview ................................................................................................................................................................. 102
Purchasing SCS Software Upgrade ............................................................................................................................ 102
Configuring the Server for Remote Connection ........................................................................................................... 102
Connecting to an IPR .................................................................................................................................................. 102
xii
PREFACE
ABOUT THIS GUIDE
This manual is a setup and maintenance guide that can be used for reference when setting up the IPR unit and for troub leshooting
when a problem occurs. Only authorized personnel should attempt to repair this unit.
Toshiba reserves the right to make changes to the IPR units represented by this manual without notice.
The following text and symbols mark special messages throughout this guide:
NOTE: Text set off in this manner indicates topics of interests that can help the user understand the product better.
TIP: Text set off in this manner indicates topics and points of interests that can be helpful when using or settings up the IPR unit.
TECHNICIAN NOTES
WARNING: Only authorized technicians trained by Toshiba should attempt to repair this IPR unit. All troubleshooting and
repair procedures that may be shown are for re ference and minor re pair only . Becaus e of the c omplexity o f the i ndividual
components and subassemblies, no one s hould at tempt to m ake repairs at the c omponent level or t o make modif icati ons
to any printed wiring board. Improper repairs can c reate a safety hazard. And any indic ations of compon ent replaceme nt
or printed wiring board modifications may void any warranty.
WARNING: To reduce the risk of electrical shock or damage to the equipment:
• Do not disable the power grounding plug. The grounding plug is an important safety feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
• Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the
computer.
CAUTION: To properly ventilate your system, you must provide at least 3 inches (7.6 cm) of clearance at the front and
back of the IPR unit.
14
INTRODUCTION
PRODUCT DESCRIPTION
A Surveillix IPR is simply a server that performs as a High Definition Digital Recorder. By utilizing the many features of a computer,
including processing power, storage capacity, graph ics compression, and security features, the IPR unit is more powerful than the
analog recorders of the past.
The Surveillix IPR server software comes pre-configured for fast and seamless integration within your existing IT infrastructure.
Designed around Microsoft® Windows ® XP Embedded, the server software offers unparalleled stabili ty, security, and ease of use.
Accordingly, your security investment has never been easier to maintain. Multiple users may simultaneous ly connect through any
network connection for instantaneous live viewing, digital search, and off site video storage. Us ers can also connect remotely through
DSL, Cable Modems, ISDN, or 56K dial-up. This p owerful software enables users to establish recording schedules , create motion
detection zones, use PTZ controls, and configure alarm inputs and outputs for each of the system's cameras. With the latest
advancements in the IPR Server Software, searching and index ing y our vide o archive has nev er been eas ier. Video c an now be found,
viewed, and exported in a number of file formats with just a few clicks.
The Surveillix IPR is high performance security product ready to meet today’s security demands.
15
FEATURES
Toshiba’s Surveillix IPRs include the following new features:
Optimized and Designed for Microsoft® Windows XP Embedded®
Up to 16 Network Based Video Inputs
Remote System Operation & Configuration
Supports Multiple Simultaneous Remote Connections
PAN / TILT / ZOOM Controls via IP Protocols
Simultaneous Video Search, Playback and Backup
Video Indexes for Easy Searching
Multiple Levels of Security Access
Up to 1 Channel of Audio Recording
Up to 1 Terabyte Internal Storage
High Performance, Durable, Rack mount Case
Output the Video to a NTSC/PAL Display
Digital Signature Support
Continuous, Motion Detection, Alarm, Pre-Alarm, and Scheduled Recording Modes
Records at the encoding resolution of the network camera
Multi-Site Management Software Support (optional upgrade)
16
CONTROLS AND CONNECTIONS
This chapter includes the following information:
• Input / Output Connector Locations
• Front Panel Controls and LEDs
• Rear Panel Connectors
17
SYSTEM SPECIFICATIONS
Surveillix™ state-of-the-art Network Video Recorders are housed in a high performance and versatile 3U Rack-Mount case allowin g
easy storage of multiple IPRs for enterprise applications. Every Surveillix IPR unit comes equipped with the latest technology:
Intel® Pentium® IV Processor
100/1000 Gigabit Ethernet
512 MB (8 Channel) / 1 GB (16 Channel) of System Memory
128 MB Video Card
DVD RW Recorder
250 GB Video Storage Drive (minimum)
FRONT PANEL CONTROLS AND LEDS
The front panel of the IPR unit contains the devices that will b e commonly used for d ata removal, retrieval, and backup replac ement.
The most common components and buttons are shown below:
DVD±RW Drive
Hard Drive Activity LED
Power LED
USB Ports
Cooling Fan Intakes
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t
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REAR PANEL CONNECTORS
The rear panel of the IPR unit contains the connectors us ed to attach cameras, sensors, and rel ays to the IPR. Below are diagrams
that outline the location and description of each connector:
RJ-45 Network Jack
IEEE AC Power Connector
S-Video Out
Cooling Fan
PS/2 Mouse Inpu
PS/2 Keyboard Inpu
DB-9 Serial Input 1
LPT Parallel Printer Port
SVGA Output
USB Ports
DB-14 SVGA Monitor Output
Audio
• Line In – line level
• Speaker Out
• Microphone In – not used
Power Switch
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GETTING STARTED
This chapter includes the following information:
• Included Components
• Setting Up the IPR Hardware
• Optional Components
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r
IDENTIFYING INCLUDED COMPONENTS
Surveillix™ IPRs c ome with a mouse, keyboard and selected so ftware and cables. Identify the followin g components to make sure
everything has been properly included wi th the new IPR uni t. If any of t he following items are missing, co ntact the dealer to arrange a
replacement.
IPR Unit Mouse Keyboard
Repair Disc Software Disc Power Cable
Digital Video Recorde
Audio Adapter
Rack Mount Attachments with
Screws
Please carefully read these instructions before using this product.
Save this manual for future use.
1
IPR Manual
model no.
UserManual
IPR
IPR8-X
IPR16-X
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KEYBOARD SETUP
To attach the keyboard to the IPR unit, plug the
end of the Keyboard into the keyboard PS/2 Port
located on the back of the machine.
The keyboard PS/2 Port can be identified by the
purple color.
Refer to the Rear Panel Connectors diagram for
more information.
MOUSE SETUP
To attach the mouse to the IPR unit, pl ug the end of the mouse into th e mouse PS/2 Port located on the back of th e machine. The
mouse PS/2 Port can be identified by the green color.
The mouse uses a cursor called a pointer. Pointers come in many different shapes but are most commonly shaped like an arrow.
The mouse has two buttons: a left button and a right button. Quickly pressing and releasing one of t hese buttons is called clicking.
Sometimes you will need to double-click – or click the same button twice quickly.
In this manual:
Click means to position the mouse cursor over an item and to single click the left button.
Right click means to position the mouse cursor over an item and to single click the right button.
Double-click means to position the mouse cursor over an item and to click the left button twice.
Select means to position the mouse cursor over a radio button, checkbox, or list item and click on it.
The scroll wheel in between the two buttons is used for added navigation functionality. By moving the wheel with index finger
(scrolling), quickly move through multiple p ages, lines, or wind ows. The wheel may als o function as a th ird button allowing t he user t o
quickly click or double-click an icon or a selected item.
Scroll Button / Third Button
Left Button
Right Button
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MONITOR SETUP
The IPR may have one or both of the following connections available for monitors which can be used individually or in tandem.
SVGA Output* To VGA Monitor.
Attach the monitor or monitors to the rear of the IPR unit using the cable supplied by the monitor manufacturer. Refer to the monitor
manual for detailed information on how to setup and use it.
NOTE: The monitor must be capable of having a screen resolution of 1024 x 768 and display colors of at least 32 Bit.
* Use the SVGA Output on the Video Card labeled as the DB-14 SVGA Monitor
Output on the Rear Panel Connectors diagram.
S-Video Output To TV/VCR.
POWER SETUP
WARNING:
To reduce the risk of electrical shock or damage to the equipment:
Do not disable the power grounding plug.
The grounding plug is an important safety feature.
If the electrical plug you are using does not have a ground plug receptacle contact a licensed
electrician to have it replaced with a grounded electrical outlet.
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Disconnect the power from the computer by unplugging the power cord either from the electrical
outlet or the computer.
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TURNING ON THE IPR
1. Turn on the monitor and any external peripherals (ex. Printers, External Storage Devices, etc.) connected to the IPR unit.
2. Turn on the Power Switch located in the rear of the IPR unit.
3. The IPR will run a series of self-tests. After two or three minutes, a series of messages may be dis pl ay ed as th e v arious hardware
and software subsystems are activated. Under normal circumstances, users should not be asked to respond to these messages.
If asked to respond to the messages (adding a Printer, Monitor, etc for the first time) follow the instructions carefully.
4. Startup is complete when the Surveillix™ IPR software is finished loading and displays the main menu screen.
TURNING OFF THE IPR
1. Click the Exit Button on the main menu screen of the IPR software.
2. Select Power Off from the drop down menu, which appears in the Power Off prompt, and click OK.
The IPR unit may take several minutes to shut down completely.
CAUTION: Always be sure to follow the proper procedures when turning off the power to the IPR unit. NEVER disconnect the power
to the IPR unit while it is still running or in th e pr oc es s of s hutting down. Doing so can cause data l os s , file c orrupti on, system instability
and hardware failure.
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IPR BASICS
This chapter includes the following information:
• Registration and Upgrade
• Turning the IPR on and off
• Becoming familiar with the Display screen
• Defining Screen Divisions
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IPR REGISTRATION
Important Information
Have the following information on hand before registering the IPR upgrade:
IPR Software Serial Number: The Product Serial Number is the unique number that Toshiba provided with the software.
System ID: The System ID is a number generated by the IPR Software. This is a unique code g ener ated using the MAC ad dre ss
of the computer running the software. The following steps illustrate how to obtain the unique System ID.
Locating the System ID
1. Enter Setup.
2. Click Camera Setup.
3. Click the Registration Button.
4. In the Network Device Authentication Window, the System
ID is located in the “Add a new Serial Key” section.
Obtaining an Unlock Code
The following steps are provided to assist in registering the IPR upgrade.
1. Open an Internet browser and to http://register.surveillixdvrsupport.com
2. Enter the Product Serial Number provided by Toshiba.
3. Enter the System ID generated by the IPR Software.
4. Click Submit.
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5. Verify the information.
6. Click Next if the information provided is correct.
7. Once the information is validated, the unlock code will be generated.
8. Print the page and save for later reference.
Unlocking a New Network Device
After obtaining your unlock code from the Toshiba Surveillix Regis tration Site, follow theses steps to unlock your new upgrades on your
Surveillix IPR.
1. Start the Surveillix IPR.
2. Enter Setup.
3. Enter Camera Setup.
4. Click the Registration Button.
5. Enter the Unlock Code generated by the Surveillix
Registration Site into the “new serial number” field.
6. Click Add a Serial Number.
7. Once the new serial number has been added to the list,
click OK.
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EXPORTING IPR SETTINGS
Exporting IPR settings can help configure multiple IPRs quickly or reconfigure a unit that has failed. Som e things must be k ept in mind
when using this feature.
You cannot use this function on:
1. Exit to Windows by clicking the Exit Button on the Main Display Screen and selecting Restart in Windows Mode. (See the Display
2. Click Start > Programs > Surveillix > VFormat
3. Click the Export Button in the System Settings tool section.
• IPRs that are different models.
• When upgrading from certain software versions. You cannot use this feature when upgrading from
v1.x to v2.x
Screen section later in this chapter)
4. Select a location to save the settings file and click Save. The DVR Utility will export the IPR settings and automatically close.
5. Click the OK Button to close the VFormat Utility.
IMPORTING IPR SETTINGS
1. Exit to Windows by clicking the Exit Button on the Main Display Screen and selecting Restart in Windows Mode. (See the Display
Screen section later in this chapter.)
2. Click Start > Programs > Surveillix > VFormat.
3. Click the Import Button in the System Settings Tool section.
4. Select the location of the settings file to import and click Open.
5. Click Yes to import the data file.
6. Click the OK Button to close the VFormat Utility.
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