Toshiba IK-WD31A User Manual

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NETWORK CAMERA

Model:

IK-WD31A

User's Manual

For information on our latest products and peripheral devices, refer to the following Website:

http://www.toshibasecurity.com

If the URL changes, refer to the Toshiba website (http://www.toshiba.com/).

Table of Contents

Introduction�� 4

ImportantSafeguards�� 6

ImportantSafeguards(Cont�)�� 8

NotesonUseandInstallation�� 9

PrecautionsforUse�� 10

PackageContents�� 11

PhysicalDescription�� 12

PhysicalDescription�� 14

Installation��17

Hardware Installation ............................................................................................................................................ 17

Network Deployment ............................................................................................................................................ 17

Software Installation ............................................................................................................................................. 19

Ready to Use ........................................................................................................................................................ 20

AccessingtheNetworkCamera�� 21

Using Web Browsers ............................................................................................................................................ 21

Using RTSP Players ............................................................................................................................................. 23

Using 3GPP-compatible Mobile Devices .............................................................................................................. 24

MainPage��25

System > General settings ................................................................................................................................... 32

System > Homepage layout ................................................................................................................................ 34

System > Logs ..................................................................................................................................................... 37

System > Parameters .......................................................................................................................................... 38

System > Maintenance ......................................................................................................................................... 39

Security > User Account ....................................................................................................................................... 43

Security > HTTPS (Hypertext Transfer Protocol over SSL).................................................................................44

Security > Access List ......................................................................................................................................... 49

Network > General settings .................................................................................................................................. 54

Network > Streaming protocols ............................................................................................................................ 62

Network > SNMP (Simple Network Management Protocol) ................................................................................. 69

Audio and Video > Image .................................................................................................................................... 70

Audio and Video > Stream ................................................................................................................................... 81

Audio and Video > Audio ...................................................................................................................................... 90

PTZ > PTZ settings .............................................................................................................................................. 91

Event > Event settings ......................................................................................................................................... 94

Applications > Motion detection.......................................................................................................................... 108

Applications > DI and DO ....................................................................................................................................111

Applications > Tampering detection ....................................................................................................................111

Applications > Audio detection ......................................................................................................................... 112

Applications > Extension Platform ...................................................................................................................... 114

Recording > Recording settings ........................................................................................................................ 116

Local storage > SD card management ............................................................................................................... 121

Local storage > Content management ............................................................................................................... 122

Troubleshooting�� 124

Specications��125

AppearanceDiagram�� 127

TechnologyLicenseNotice�� 128

End-userLicenseAgreementonFreeSoftwareComponentsUsedintheTOSHIBANetworkCamera�� 129

Trademarks��134

Introduction

FCC (USA)-INFORMATION

NOTE:

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

● Reorient or relocate the receiving antenna.

● Increase the separation between the equipment and receiver.

● Connect the equipment into an outlet on a circuit different from that to which the receiver is

● Consult the dealer or an experienced radio/TV technician for help.

USER-INSTALLER CAUTION:

be voided if you make changes or modications not expressly approved by the party.

This equipment has been tested and found to comply with the limits for a Class B digital

connected.

Shielded interface cables must be used in order to comply with emission limits.

Your authority to operate this FCC veried equipment could

Thank you for purchasing the IK-WD31A Network Camera. Before using the camera, read this User's Manual carefully to ensure correct usage. After reading this User's Manual, save it for future reference.

The design, specications, software, and User's Manual contents are subject to change without prior notice.

Terms

The term "OS" is used in this manual to indicate operating systems compatible with this product.

-- Microsoft® Windows Vista® Business Edition

-- Microsoft® Windows® 7 Professional Edition

NOTE

● The performance of the network camera may vary depending on the network environment.

● When using multiple network cameras, the appropriate network switch and PC are required.

● This camera does not support MAC-PC.

Important Safeguards

1. Read Instructions

Read all the safety and operating instructions before operating the product.

2. Retain Instructions

Retain the safety instructions and user's manual for future reference.

3. Warnings

Comply with all warnings on the product and in the user's manual.

4. Follow Instructions

Follow all operating and use instructions.

5. Cleaning

Disconnect this camera from the power supply before cleaning

6. Attachments

o not use attachments not recommended by the camera manufacturer as they may pose

safety risks.

7. Water and Moisture

Do not use this camera near water. Some examples are: near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.

8. Accessories

Do not place this camera on an unstable cart, stand, tripod, bracket or table. The camera may fall, causing serious injury to a person, or serious damage to the product. Use only with stand, tripod,bracket,or table recommended by the manufacturer, or sold with the camera. Any mounting of the product should follow the manufacturer's instructions, and should use a mounting accessory recommended by the manufacturer.

9. Ventilation

his camera should never be placed near or over a radiator or heat register. If this product is placed in a built-in installation, verify that there is proper ventilation so that the camera temperature operates within the recommended temperature range

10. Power Sources

This camera should be operated only from the type of power source indicated on the information label. If you are not sure of the type of power supply at your location, consult your product dealer.

11. Power-Cord Protection

Power cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at plugs, screws and the point where they exit the product.

12. Installation

Install this camera on a secure part of the ceiling or wall. If installed on an unsecured location, the camera could fall causing injury and damage.

13. Lightning

For additional protection on this camera during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the power supply and cable system. This will prevent damage to the camera due to lightning and powerline surges. If lightning occurs, do not touch the unit or any connected cables in order to avoid electric shock.

14. Overloading

Do not overload the power supply or extension cords as this can result in a risk of re or electric shock.

15. Object and Liquid Entry

Never push objects of any kind into this camera through openings as they may touch dangerous electrical points or short-out parts that could result in a re or electrical shock. Never intentionally spill liquid of any kind on the camera.

16. Servicing

Do not attempt to service this camera yourself as opening or removing covers may expose you to dangerous electrical or other hazards. Refer all servicing to qualied service personnel.

17. Damage Requiring Service

Disconnect this camera from the power supply and refer servicing to qualied service personnel under the following conditions.

a. When the power-supply cord or plug is damaged.

b. If liquid has been spilled, or objects have fallen into the camera.

c. If the camera has been submerged in water.

d. If the camera does not operate normally by following the operating instructions in the user's

manual. Adjust only those controls that are covered by the user's manual as an improper adjustment of other controls may result in damage and will often require extensive work by a qualied technician to restore the camera to its normal operation.

e. If the camera has been dropped or the cabinet has been damaged.

f. When the camera exhibiting a distinct change in performance which indicates a need for

service.

g. Other trouble.

18. Replacement Parts

When replacing parts, be sure the service technician uses parts specied by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in re, electric shock or other hazards.

19. Safety Check

Upon completion of any service or repairs to this camera, ask the service technician to perform safety checks to determine that the camera is in proper operating condition.

Important Safeguards (Cont.)

CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning ash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufcient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING:

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

FIELD INSTALLATION MARKING:

WORDED: “THIS INSTALLATION SHOULD BE MADE BY A QUALIFIED SERVICE PERSON AND SHOULD CONFORM TO ALL LOCAL CODES.”

This product is intended to be supplied by a Listed Power Adapter with LPS, rated PoE 36~57V, 0.35~0.15A or 12V DC, 1.0A minimum.

The product is not likely to require connection to an Ethernet network with outside plant routing, including campus environment; and the installation instructions clearly state that the ITE is to be connected only to PoE networks without routing to the outside plant.

Ce produit est conçu pour être alimenté par un adaptateur secteur Listed avec LPS, classé PoE 36~57V, 0.35~0.15A ou 12V DC, 1.0A minimum.

Le produit ne est pas susceptible de nécessiter une connexion à un réseau Ethernet avec l'extérieur routage des plantes, y compris l'environnement de campus; et les instructions d'installation clairement que l' état ITE doit être raccordé uniquement aux réseaux PoE sans routage vers le installations extérieures.

Notes on Use and Installation

Do not aim the camera at the sun

Never aim the camera at the sun even with the camera power off.

Do not shoot intense light

Intense light such as a spotlight may cause a bloom or smear. A vertical stripe may appear on the screen. However, this is not a malfunction.

Treat the camera with care

Dropping or subjecting the camera to intense vibration may cause it to malfunction.

Avoid Volatile Liquid

Do not use volatile liquids, such as an insect spray, near the unit. Do not leave rubber or plastic products touching the unit for a long time. They will leave marks on the nish. Do not use a chemically saturated cloth

Never touch internal parts

Do not touch the internal parts of the camera other than the parts specied

Keep the camera installation away from video noise

If cables are wired near electric lighting wires or a TV set, noise may appear in images. In this event relocate cables or reinstall equipment.

Check the ambient temperature and humidity

Avoid using the camera where the temperature is hotter or colder than the specied operating range. Doing so could affect the internal parts or cause the image quality to deteriorate. Special care is required to use the camera at high temperature and humidity.

Should you notice any trouble

If any trouble occurs while you are using the camera, turn off the power and contact your dealer. If you continue to use the camera when there is something wrong with it, the trouble may get worse and an unpredictable problem may occur.

Precautions for Use

Disclaimer

We disclaim any responsibility and shall be held harmless for any damages or losses incurred by the user in any of the following cases:

1. Fire, earthquake or any other act of God; acts by third parties; misuse by the user, whether intentional or accidental; use under extreme operating conditions.

2. Malfunction or non-function resulting in indirect, additional or consequential damages, including but not limited to loss of expected income and suspension of business activities.

3. Incorrect use not in compliance with instructions in this user's manual.

4. Malfunctions resulting from misconnection to other equipment.

5. Repairs or modications made by the user or caused to be made by the user and carried out by an unauthorized third party.

Notwithstanding the foregoing, Toshiba's liabilities shall not, in any circumstances, exceed the purchase price of the product.

There may be a conict with the Copyright Law and other laws when a customer uses, displays, distributes, or exhibits an image picked up by the camera without permission from the copyright holder. Please also note that transfer of an image or le covered by copyright is restricted to use within the scope permitted by the Copyright Law.

Protection of Personal Information

Images taken by the camera that reveal the likeness of an individual person may be considered personal information. To disclose, exhibit or transmit those images over the internet or otherwise, consent of the person may be required.

Usage Limitation

The product is not designed for any "critical applications." "Critical applications" means life support systems, exhaust or smoke extraction applications, medical applications, commercial aviation, mass transit applications, military applications, homeland security applications, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage. Accordingly, Toshiba disclaims any and all liability arising out of the use of the product in any critical applications.

Package Contents

NETWORK CAMERA

Model:

IK-WD31A

User's Manual

If the URL changes, refer to the Toshiba website (http://www.toshiba.com/).

For information on our latest products and peripheral devices, refer to the following Website:

http://www.toshibasecurity.com

IK-WD31A

CD-ROM

AV Out Cable

Alignment Sticker

Warranty Card

Torx driver

P/N : 62XXXXXXXG

Quick Start Guide and Important

Safeguards

Screws and Anchors

Physical Description

Dome cover

Internal microphone

Cover screws

Clear cover

Knock out

Tilt adjustment screws

Lens cover

Mounting holes

CAMERA MAIN UNIT

Front View

Lens

Built-in

Microphone

StatusLED

IR LEDs

Light Sensor

Focus Button

Rear View

SDHC/SDXC

Reset Button

DIP switch

Microphone

internal

external

Micro SD/

Card Slot

Recessed

Video Output

NTSC

60Hz

PAL

50Hz

General IO

Terminal Block

1. GND

2. Power input (12V DC)

3. Do not use

4. Do not use

5. Signal GND

6. Digital Input

7. Digital output

8. 12V DC Output

10/100BaseT Ethernet Socket

MIC In (Printed "Audio In")

Audio/Video Out

(Printed "AV Out")

Physical Description

General I/O Terminal Block

This Network Camera provides a general I/O terminal block which is used to connect external input / output devices.

NOTE

● 12V DC is outputted from 8-pin only when connected to a power supply.

The diagrams below apply when "Digital Input" is used for an alarm input.

Status LED

The LED indicates the status of the Network Camera.

Item LED status Description

1 Steady Red Powered and system booting

Red LED off Power off

2 Steady Red Network failed

Red LED blinks every 1 sec.

(on for 1 sec. and off for antoher)

3 Blinks RED every 0.15 sec.

(on for 0.15 sec. and off for another)

4 Blinks RED every 0.15 sec.

(on for 0.15 sec. and off for another)

Connected to network (heartbeat) and BRB

mode (Back Recovery Booting)

Upgrading rmware.

Restoring defaults.

Hardware Reset

The reset button is used to reset the system or restore the factory default settings. Occasionally resetting the system can return the camera to normal operation. If the system problems remain after resetting, restore the factory settings and install again.

Reset:Hold for about 3 seconds and release the recessed reset button with a paper clip or small object. Wait for the Network Camera to reboot.

Restore:Press and hold the recessed reset button until the status LED rapidly blinks. It takes about 10 seconds. Note that all settings will be restored to factory default. Upon successful restore, the status LED will blink during normal operation.

Restoring the factory defaults will erase any previous settings.

SD/SDHC/SDXC Card and Capacity

This network camera is compliant with Micro SD/SDHC/SDXC 64GB and other preceding standard Micro SD cards for local storage.

NOTE

● There is a limit to the number of rewrites that is possible with the SD memory card. Replacing

the SD memory card when performing periodic maintenance of the camera is recommended.

● Do not use 512MB and below SD memory cards.

● The Camera system reserves approximately 60MB in SD memory cards. Any images are not

recordable on this space.

● Carefully read the User’s guide, precautions on use, and any other information supplied with a

purchased memory card.

● An SD memory card can be used for repeated storage. The lifespan (number of rewrites

possible) of an SD memory card is greatly affected by the capacity of the SD memory card.

● Do not use a memory card containing the data recorded by another device with the camera as

this may result in the camera not functioning correctly.

● Do not modify, overwrite the data, or change the folder name of an SD memory card. It may

result in the camera not to function correctly.

● If you unmount or remove the SD memory card from camera, you have to turn OFF the

recording status in Recording window on page 116.

Installation

Hardware Installation

Please verify that your product package contains all the accessories listed in the Package Contents listed on page 11. Depending on the user’s application, an Ethernet cable may be needed. The Ethernet cable should meet the specs of UTP Category 5 or higher.

Hardware Installation is shown in the Quick Start Guide(QSG). Please refer to page 13 of the QSG.

Network Deployment

In this user’s manual, “User” refers to whoever has access to the Network Camera, and “Administrator” refers to the person who can congure the Network Camera and grant user access to the camera.

Network Deployment is shown in the Quick Start Guide(QSG). Please refer to page 15 of the QSG.

Setting up the Network Camera over the Internet

There are several ways to set up the Network Camera over the Internet. The rst way is to set up the Network Camera behind a router. The second way is to utilize a static IP. The third way is to use PPPoE.

Internet connection via a router

Before setting up the Network Camera over the Internet, make sure you have a router and follow the steps below.

1. Connect your Network Camera behind a router, the Internet environment is illustrated below.

Regarding how to obtain your IP address, please refer to Software Installation on page 19 for details.

IP address : 192.168.0.3 Subnet mask : 255.255.255.0 Default router : 192.168.0.1

Inte rnet

WAN (Wide Area Network ) Router IP address : from ISP

LINK

POWER

COLLISION

RECEIVE

PARTITION

Cable or DSL Modem

Example Network Environment

LAN (Local Area Network) Router IP address : 192.168.0.1

This client PC sets up a camera and a router.

IP address : 192.168.0.2 Subnet mask : 255.255.255.0 Default router : 192.168.0.1

2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is

192.168.0.3, please forward the following ports for the Network Camera on the router.

■ HTTP port: default is 80

■ RTSP port: default is 554

■ RTP port for audio: default is 5558

■ RTCP port for audio: default is 5559

■ RTP port for video: default is 5556

■ RTCP port for video: default is 5557

If you have changed the port numbers on the Network page, please open the ports accordingly on your router. For information on how to forward ports on the router, please refer to your router’s user’s manual.

3. Determine the public IP address of your router provided by your ISP (Internet Service

Provider). Use the public IP and the secondary HTTP port to access the Network Camera from the Internet. Please refer to Network Type on page 54 for details.

Internet connection with static IP

Choose this connection type if you are required to use a static IP for the Network Camera. Please refer to LAN on page 54 for details.

Internet connection via PPPoE (Point-to-Point over Ethernet)

Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to PPPoE on page 55 for details.

Internet

ADSL Modem

Software Installation

Installation Wizard (IW), a free-bundled software packaged in the product CD, helps to set up your Network Camera in a LAN.

1. Install the IW under the Software Utility directory from the software CD.

Double click the IW shortcut on your desktop to launch the program.

Installation

Wizard

2. The program will analyze your network environment. After your network environment is analyzed, please click [Next] to continue the program.

3. The program will search for Network Cameras on the same LAN.

4. After searching, the main installer window will pop up. Click on the MAC and model name which matches the MAC of the camera.

IK-WR12A

000 2D1 714 270

NOTE

● This Software is proprietary client

software for TOSHIBA Network Camera.

Ready to Use

1. Access the Network Camera on the LAN.

2. Retrieve live video through a web browser.

Adjusting the Lens

Adjusting the Lens is shown in the Quick Start Guide (QSG). Please refer to 19 pages of QSG.

Accessing the Network Camera

This chapter explains how to access the Network Camera through web browsers, RTSP players and 3GPP-compatible mobile devices.

Using Web Browsers

Use Installation Wizard to access the Network Cameras on the LAN. If your network environment is not a LAN, follow these steps to access the Network Camera:

1. Launch your web browser (Microsoft

2. Enter the IP address of the Network Camera in the address eld. Press Enter.

3. The live video will be displayed in your web browser.

4. If it is the rst time installing the network camera, an information bar will pop up as shown

below. Follow the instructions to install the required plug-in on your computer.

Internet Explorer).

► By default, the Network Camera is not password-protected. To prevent unauthorized access,

it is highly recommended to set a password for the Network Camera. For more information about how to enable password protection, please refer to Security on page 43.

► If you see a dialog box indicating that your security settings prohibit running ActiveX®

Controls, please enable the ActiveX

Controls for your browser.

1. Choose Tools > Internet Options > Security > Custom Level.

2. Look for Download signed ActiveX

controls; select Enable or Prompt. Click OK.

3. Refresh your web browser, then install the Active X complete installation.

control. Follow the instructions to

NOTE

● Currently the Network Camera utilizes 32-bit Active X® plug-in. You CAN NOT open a Conguration/view session with the camera using a 64-bit IE browser.

Using RTSP Players

To view the H.264 streaming media using RTSP players, you can use players that support RTSP streaming.

1. Launch the RTSP player.

2. Choose File > Open URL. A URL dialog box will pop up.

3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for

stream1, stream2 or stream3>

As most ISPs and players only allow RTSP streaming through port number 554, please set the RTSP port to 554. For more information, please refer to RTSP Streaming on page 63. For example:

rtsp://xxx.xxx.xxx.xxx:554/live2.sdp

4. The live video will be displayed in your player.

For more information on how to configure the RTSP access name, please refer to RTSP Streaming on page 63 for details.

Video 16:38:01 2010/01/15

Using 3GPP-compatible Mobile Devices

To view the streaming media through 3GPP-compatible mobile devices, make sure the Network Camera can be accessed over the Internet. For more information on how to set up the Network Camera over the Internet, please refer to Setup the Network Camera over the Internet on page

17.

To utilize this feature, please check the following settings on your Network Camera:

1. Because most players on 3GPP mobile phones do not support RTSP authentication, make

sure the authentication mode of RTSP streaming is set to disable.

For more information, please refer to RTSP Streaming on page 63.

2. As the bandwidth on 3G networks is limited, you will not be able to use a large video size.

Please set the video and audio streaming parameters as listed below.

For more information, please refer to Viewing Window on page 80.

Video Mode H.264 Frame size 176 x 144 Maximum frame rate 5 fps Intra frame period 1S Video quality (Constant bit rate) 40kbps Audio type (GSM-AMR) 12.2kbps

3. As most ISPs and players only allow RTSP streaming through port number 554, please set

the RTSP port to 554. For more information, please refer to RTSP Streaming on page 63.

4. Launch the player on the 3GPP-compatible mobile devices.

5. Type the following URL commands into the player.

The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming access name for stream # with small frame size and frame rate>.

For example:

rtsp://xxx.xxx.xxx.xxx:554/live2.sdp

Main Page

This chapter explains the screen elements on the main page. It is composed of the following sections: TOSHIBA Logo, Host Name, Camera Control Area, Conguration Area, and Live Video Window.

Resize Button

TOSHIBA Logo

Camera Control Area

Live View Window

Host Name

Hide Button

Configuration Area

Hide Button

TOSHIBA Logo

Click this logo to visit the TOSHIBA website.

Host Name

The host name can be customized to t your needs. For more information,

32.

please refer to

System on page

Camera Control Area

Video Stream: This Network Cmera supports multiple streams (stream 1 ~ 3) simultaneously. You can select either one for live viewing. For more information about multiple streams, please refer to page 81 for detailed information.

Manual Trigger: Click to enable/disable an event trigger manually. Please configure an event setting before enabling this function. A total of 3 or 4 event settings can be congured. For more information about event setting, please refer to page 94. If you want to hide this item on the homepage, please go to the System > Homepage Layout > General settings > Customized button to uncheck “show manual trigger button”.

PTZ Panel: This Camera supports digital (e-PTZ) pan/tilt/zoom control. The e-PTZ control setting section is displayed as the default control option. Please refer to page 91 for more information.

Digital Output: Click to turn the digital output device on or off.

Global View: Click on this item to display the Global

Video and Audio Control Buttons

View window. The Global View window contains a full view image (the largest frame size of the captured

The viewing region of the current video stream

video) and a oating frame (the viewing region of the current video stream). The oating frame allows users

The largest frame size

to control the e-PTZ function (Electronic Pan/Tilt/ Zoom). For more information about e-PTZ operation, please refer to E-PTZ Operation on page 91. For more information about how to set up the viewing region of the current video stream, please refer to page 82.

To move the current view window, place your cursor on it and let the cursor change to the all-direction arrow.

all-direction arrow

Conguration Area

Client Settings: Click this button to access the client setting page. For more information, please refer to Client Settings on page 29.

Conguration: Click this button to access more of the conguration options provided with the Network Camera. It is suggested that a password is applied to the Network Camera so that only the administrator can configure the Network Camera. For more information, please refer to the description for the Conguration menus on page 31.

Hide Button

You can click the hide button to hide the control panel or display the control panel.

Resize Buttons

: Click the Auto button, the video cell will resize automatically to t the monitor. Click 100% is to display the original homepage size. Click 50% is to resize the homepage to 50% of its original size. Click 25% is to resize the homepage to 25% of its original size.

Live Video Window

■ The following window is displayed when the video mode is set to H.264:

H.264 Protocol and Media Options

Video Title

Title and Time

Video 17:08:56 2011/10/10

2011/10/10 17:08:56

Time

Video Title: The video title can be congured. For more information, please refer to Video settings on page 70.

H.264 Protocol and Media Options: The transmission protocol and media options for H.264 video streaming. For further conguration, please refer to Client Settings on page 29.

Time: Display the current time. For further configuration, please refer to Audio and Video > Image > Genral settings on page 70.

Title and Time: The video title and time can be stamped on the streaming video. For further conguration, please refer to Audio and Video > Image > Genral settings on page 70.

Video and Audio Control Buttons: Depending on the Network Camera model and Network Camera conguration, some buttons may not be available.

Snapshot: Click this button to capture and save still images. The captured images will be displayed in a pop-up window. Right-click the image and choose Save Picture As to save it in JPEG (*.jpg) or BMP (*.bmp) format.

Digital Zoom: Click and uncheck “Disable digital zoom” to enable the zoom operation. The navigation screen indicates the part of the image being magnied. To control the zoom level, drag the slider bar. To move to a different area you want to magnify, drag the navigation screen.

Pause: Pause the transmission of the streaming media. The button becomes the Resume button after clicking the Pause button.

Stop: Stop the transmission of the streaming media. Click the Resume button to continue transmission.

Start MP4 Recording: Click this button to record video clips in MP4 file format to your computer. Press the

recording stops accordingly. To specify the storage destination and le name, please refer to MP4 Saving Options on page 30 for details.

Volume: When the Mute function is not activated, move the slider bar to adjust the volume on the local computer.

Mute: Turn off the volume on the local computer. The button becomes the Audio On button after clicking the Mute button.

Talk: Click this button to talk to people around the Network Camera. Audio will project from

the external speaker connected to the Network Camera. Click this button transmission.

Mic Volume: When the Mute function is not activated, move the slider bar to adjust the microphone volume on the local computer.

Stop MP4 Recording button to end recording. When you exit the web browser, video

again to end talking

Mute: Turn off the Mic volume on the local computer. The button becomes the Mic On button after clicking the Mute button.

Full Screen: Click this button to switch to full screen mode. Press the “Esc” key to switch back to normal

Mode.

■ The following window is displayed when the video mode is set to MJPEG:

Video Title

Title and Time

Video 17:08:56 2011/10/10

2011/10/10 17:08:56

Time

Video Control Buttons

Video Title: The video title can be congured. For more information, please refer to Audio and Video > Image on page 70.

Time: Display the current time. For more information, please refer to Audio and Video > Image on page

70.

Title and Time: Video title and time can be stamped on the streaming video. For more information, please refer to Audio and Video > Image on page 70

Video Control Buttons: Depending on the camera model and your current conguration, some buttons may not be available.

Start MP4 Recording: Click this button to record video clips in MP4 file format to your computer. Press the

Stop MP4 Recording button to end recording. When you exit the web browser, video

recording stops accordingly. To specify the storage destination and le name, please refer to MP4 Saving Options on page 30 for details.

Full Screen: Click this button to switch to full screen mode. Press the “Esc” key to switch back to normal

mode.

2828

Client Settings

This chapter explains how to select the stream transmission mode and saving options on the local computer. When completed with the settings on this page, click Save on the page bottom to enable the settings.

H.264 Media Options

Select to stream video or audio data or both. This is enabled only when the video mode is set to H.264.

H.264 Protocol Options

Depending on your network environment, there are four options with the transmission protocols with H.264 streaming:

UDP unicast: This protocol allows for more real-time audio and video streams. However, network packets may be lost due to network burst trafc and images may be broken. Activate UDP connection when occasions require time-sensitive responses and the video quality is less important. Note that each unicast client connecting to the server takes up additional bandwidth and the Network Camera allows up to ten simultaneous accesses.

UDP multicast: This protocol allows multicast-enabled routers to forward network packets to all clients requesting streaming media. This helps to reduce the network transmission load of the Network Camera while serving multiple clients at the same time. Note that to utilize this feature, the Network Camera must be configured to enable multicast streaming at the same time. For more information, please refer to RTSP Streaming on page 63.

TCP: This protocol guarantees the complete delivery of streaming data and thus provides better video quality. The downside of this protocol is that its real-time effect is not as good as that of using the UDP protocol.

HTTP: This protocol allows the same quality as TCP protocol without needing to open specic ports for streaming under some network environments. Users behind a rewall can utilize this protocol to allow camera’s streaming data to pass through.

Two way audio

The half and Full-duplex modes determine the operation mode between the camera and the operator. In Full-duplex mode, the client PC must have an audio codec capable of full-duplex functionality.

Two way audio

MP4 Saving Options

Users can record live video as they are watching it by clicking Start MP4 Recording on the main page. Here, you can specify the storage destination and le name.

Folder: Specify a storage destination for the recorded video les.

File name prex: Enter the text that will be appended to the front of the video le name.

Add date and time sufx to the le name: Select this option to append the date and time to the end of the le name.

CLIP_20100115-180853

File name preﬁx

Date and time sufﬁx

The format is: YYYYMMDD_HHMMSS

Local Streaming Buffer Time

Due to unsteady bandwidth ow, live streaming may lag. If you enable this option, the live streaming will be cached on the camera’s buffer memory before being played on the live viewing window. This helps produce smoother live streaming. If you enter a value of 3000 milliseconds, the streaming will delay for 3 seconds.

3030

Conguration

Click Configuration on the main page to enter the camera setting pages. Note that only Administrators can access the conguration page.

TOSHIBA offers an easy-to-use user interface that helps you set up your network camera with minimal effort. To simplify the setting procedure, two types of user interfaces are available: Advanced Mode for professional users and Basic Mode for entry-level users. Some advanced functions (PTZ/ Event/ Recording/ Local storage) are not displayed in Basic Mode.

If you want to set up advanced functions, please click on [Advanced Mode] at the bottom of the conguration list to switch to Advanced Mode.

In order to simplify the user interface, detailed information will be hidden unless you click on the function item. When you click on the rst sub-item, the detailed information for the rst sub-item will be displayed; when you click on the second sub-item, the detailed information for the second sub-item will be displayed and that of the rst sub-item will be hidden.

The following is the interface of the Basic Mode and the Advanced Mode:

Basic Mode

Navigation Area

Configuration List

Click to switch to Advanced Mode

Firmware Version

Advanced Mode

Navigation Area

Configuration List

Click to switch to Basic Mode

Firmware Version

Each function on the conguration list will be explained in the following sections. Those functions that are

displayed only in Advanced Mode are marked with

Advanced Mode

. If you want to set up advanced

functions, please click on [Advanced Mode] at the bottom of the conguration list.

The Navigation Area provides access to all different views from the Home page (for live viewing) and

Conguration page.

System > General settings

This section explains how to congure the basic settings for the Network Camera, such as the host name and system time. It is composed of the following two columns: System and System Time.

System

Host name: Enter a desired name for the Network Camera. The name will be displayed at the top center of the main page. Turn off the LED indicator : To disable the status LED light, uncheck this option.

System time

Keep current date and time: Select this option to preserve the current date and time of the Network Camera. The Network Camera’s internal real-time clock maintains the date and time even when the power of the system is turned off.

Sync with computer time: Select this option to synchronize the date and time of the Network Camera with the local computer. The read-only date and time of the PC is displayed as updated.

Manual: The administrator can enter the date and time manually. Note that the date and time format are [yyyy/mm/dd] and [hh:mm:ss].

Automatic: The Network Time Protocol is a protocol which synchronizes computer clocks by periodically querying an NTP Server.

NTP server: Assign the IP address or domain name of the time-server. Leaving the text box blank connects the Network Camera to the default time servers.

Update interval: Select to update the time using the NTP server on an hourly, daily, weekly, or monthly basis.

Time zone Daylight Savings Time rules, please refer to System > Maintenance > Import/ Export les on page 40

for details.

When nished with the settings on this page, click Save at the bottom of the page to enable the settings.

Advanced Mode

: Select the appropriate time zone from the list. If you want to upload

System > Homepage layout

Advanced Mode

This section explains how to set up your own customized homepage layout.

General settings

This column shows the settings of your hompage layout. You can manually select the background and font colors in Theme Options (the second tab on this page). The settings will be displayed automatically in this Preview eld. The following shows the homepage using the default settings:

Logo graph Here you can change the logo at the top of your homepage.

Follow the steps below to upload a new logo:

1. Click Custom and the Browse eld will appear.

2. Select a logo from your les.

3. Click Upload to replace the existing logo with a new one.

4. Enter a website link if necessary.

5. Click Save to enable the settings.

Customized button If you want to hide manual trigger buttons on the homepage, please uncheck this item. This item is checked by default.

Theme Options

Here you can change the color of your homepage layout. There are three types of preset patterns for you to choose from. The new layout will simultaneously appear in the Preview led. Click Save to enable the settings.

Font Color of the Video Title

Font Color

Background Color of the

Background Color of the Configuration Area

Control Area

Font Color of the Configuration Area

Preset patterns

Background Color of the Video Area

Frame Color

■ Follow the steps below to set up a custom homepage:

1. Click Custom on the left column.

2. Click to select a color on on the right column.

Custom Pattern

3. The palette window will pop up as shown below.

Color Selector

4. Drag the slider bar and click on the left square to select a desired color.

5. The selected color will be displayed in the corresponding elds and in the Preview column.

6. Click Save to enable the settings.

System > Logs

Advanced Mode

This section explains how to configure the Network Camera to backup the system log to a remote server.

Log server settings

Follow the steps below to set up the remote log:

1. Select Enable remote log.

2. In the IP address text box, enter the IP address of the remote server.

2. In the port text box, enter the port number of the remote server.

3. When completed, click Save to enable the setting.

You can congure the Network Camera to send the system log le to a remote server as a log message. When using this feature, the appropriate syslog server is required for receiving the system log message from the Network Camera.

System log

This column displays the system log in chronological order. The system log is stored in the Network Camera’s buffer and dated events will be overwritten when the number of events reaches a limit.

The system log messages stored in the Network Camera will be all cleared after reboot or power down the Network Camera.

Access log

Access log displays the access time and IP address of all viewers (including operators and administrators) in chronological order. The access log is stored in the Network Camera’s buffer and older events will be overwritten when the number of events reaches a limit.

The access log messages stored in the Network Camera will be all cleared after reboot or power down the Network Camera.

System > Parameters

Advanced Mode

The View Parameters page lists the entire system’s parameters in an alphabetical order. If you need technical assistance, please provide the information listed on this page.

System > Maintenance

This chapter explains how to restore the Network Camera to factory default, upgrade rmware version, etc.

General settings > Upgrade rmware

Firmware file:

This feature allows you to upgrade the firmware of your Network Camera. It takes a few minutes to complete the process.

Note: Do not power off the Network Camera during the upgrade!

Follow the steps below to upgrade the rmware:

1. Download the latest rmware le from the TOSHIBA website. The le is in .pkg le format.

2. Click Browse… and specify the rmware le.

3. Click Upgrade. The Network Camera starts to upgrade and will reboot automatically when the upgrade

completes.

If the upgrade is successful, you will see “Reboot system now!! This connection will close”. After that, reaccess the Network Camera.

The following message is displayed when the upgrade has succeeded.

Reboot system now!! This connection will close.

The following message is displayed when you have selected an incorrect rmware le.

Starting firmware upgrade... Do not power down the server during the upgrade. The server will restart automatically after the upgrade is completed. This will take about 1 - 5 minutes. Invalid firmware version Unpack fail...system is rebooting...

General settings > Reboot

This feature allows you to reboot the Network Camera, which takes about one minute to complete. When completed, the live video page will be displayed in your browser. The following message will be displayed during the reboot process.

If the connection fails after rebooting, manually enter the IP address of the Network Camera in the address eld to resume the connection.

General settings > Restore

This feature allows you to restore the Network Camera to factory default settings.

Network: Select this option to retain the Network Type settings (please refer to Network Type on page

54).

Daylight Saving Time: Select this option to retain the Daylight Saving Time settings (please refer to Import/Export les below on this page).

If none of the options is selected, all settings will be restored to factory default. The following message is displayed during the restoring process.

Import/Export les

This feature allows you to Export / Update daylight saving time rules, custom language file, and conguration le.

Export daylight saving time conguration le: Click to set the start and end time of DST.

Advanced Mode

Follow the steps below to export:

1. In the Export les column, click Export to export the daylight saving time conguration le from the

Network Camera.

2. A le download dialog will pop up as shown below. Click Open to review the XML le or click Save to

store the le for editing.

3. Open the le with text editor and locate your time zone; set the start and end time of DST. When

completed, save the le.

In the example below, DST begins each year at 2:00 a.m. on the second Sunday in March and ends at 2:00 a.m. on the rst Sunday in November.

Update daylight saving time rules: Click Browse… and specify the XML le to update.

If incorrect date and time are assigned, you will see the following warning message when uploading the le to the Network Camera.

The following message is displayed when attempting to upload an incorrect le format.

Export conguration le: Click to export all parameters for the device and user-dened scripts.

Update conguration le: Click Browse… to update a conguration le. Please note that the model and rmware version of the device should be the same as the conguration le. If you have set up a xed IP or other special settings for your device, it is not suggested to update a conguration le.

Export server staus report: Click to export the current server status report, such as time, logs, parameters, process status, memory status, le system status, network status, kernel message..., and so on.

Security > User Account

This section explains how to enable password protection and create multiple accounts.

Root Password

The administrator account name is “root”, which is permanent and can not be deleted. If you want to add more accounts in the Manage User column, please apply the password for the “root” account rst.

1. Type the password identically in both text boxes, then click Save to enable password protection.

2. A window will prompt for authentication; type the correct user’s name and password in their respective

elds to access the Network Camera.

Manage Privilege

Digital Output & PTZ control: You can modify the management privilege as operators or viewers. Select or de-select the checkboxes, and then click Save to enable the settings. If you give Viewers the privilege, Operators will also have the ability to control the Network Camera through the main page. (Please refer to Conguration on page 31).

Allow anonymous viewing for 3GPP-compatible mobile devices: If you check this item, 3GPP clients can access the live stream without entering a User ID and Password.

Note: * Select RTSP Streaming Authentication to disable. * This function will not work with Internet Explorer.

Advanced Mode

Manage User

Administrators can create up to 20 user accounts.

1. Input the new user’s name and password.

2. Select the privilege level for the new user account. Click Add to enable the setting.

Access rights are sorted by user privilege (Administrator, Operator, and Viewer). Only administrators can access the Conguration page. Though operators cannot access the Conguration page, they can use the URL Commands to get and set the value of parameters. For more information, please refer to URL Command Guide. Viewers access only the main page for live viewing.

Here you also can change a user’s access rights or delete user accounts.

1. Select an existing account to modify.

2. Make necessary changes and click Update or Delete to enable the setting.

Security > HTTPS (Hypertext Transfer Protocol over SSL)

Advanced Mode

This section explains how to enable authentication and encrypted communication over SSL (Secure Socket Layer). It helps protect streaming data transmission over the Internet on higher security level.

Create and Install Certicate Method

Before using HTTPS for communication with the Network Camera, a Certicate must be created rst. There are two ways to create and install a certicate:

Create self-signed certificate

1.Select this option from a pull-down menu.

2. In the rst column, select Enable HTTPS secure connection, then select a connection option: “HTTP

& HTTPS” or “HTTPS only”.

3.Click Create certicate to generate a certicate.

4. The Certicate Information will automatically be displayed as shown below. You can click Certi cate

properties to view detailed information about the certicate.

5. Click Home to return to the main page. Change the address from “http://” to “https://“ in the address

https://

bar and press Enter on your keyboard. Some Security Alert dialogs will pop up. Click OK or Yes to enable HTTPS.

https://192.168.5.151/index.html

2010/09/01 13:49:39

Create certificate and install

authority.

1. Select this option from a method pull-down menu.

2. Click Create certicate to generate the certicate.

: Select this option if you want to create a certicate from a certicate

3. If you see the following Information bar, click OK and click on the Information bar at the top of the page

to allow pop-ups.

4. The pop-up window shows an example of a certicate request.

5. Look for a trusted certificate authority that issues digital certificates. Enroll the Network Camera.

Wait for the certificate authority to issue a SSL certificate; click Browse... to search for the issued certicate, then click Upload in the column.

NOTE

● 1. How do I cancel the HTTPS settings? 1-1. Click on the Remove certicate button.

1-2. The webpage will redirect to a non-HTTPS page automatically.

● 2. If you want to create and install other certicates, please remove the existing one.

Enable HTTPS

Check this item to enable HTTPS communication, then select a connection option: ”HTTP & HTTPS” or “HTTPS only”. Note that you have to create and install a certicate rst before clicking the Save button.

Security > Access List

This section explains how to control access permission by verifying the client PC’s IP address.

General Settings

Maximum number of concurrent streaming connection(s) limited to: Simultaneous live viewing for 1~10 clients (including stream 1 to stream 3). The default value is 10. If you modify the value and click Save, all current connections will be disconnected and automatically attempt to re-link.

View Information: Click this button to display the connection status window showing a list of the current connections. For example:

Note that only consoles that are currently displaying live streaming will be listed in the View Information list.

■ IP address: Current connections to the Network Camera.

■ Elapsed time: How much time the client has been at the webpage.

■ User ID: If the administrator has set a password for the webpage, the clients have to enter a user name and password to access the live video. The user name will be displayed in the User ID column. If the administrator allows clients to link to the webpage without a user name and password, the User ID column will be empty.

There are some situations that allow clients access to the live video without a user name and password:

1. The administrator does not set up a root password. For more information about how to set up a root

password and manage user accounts, please refer to Security > User account on page 43.

2. The administrator has set up a root password, but set RTSP Authentication to “disable“. For more

information about RTSP Authentication, please refer to RTSP Streaming on page 63.

3. The administrator has set up a root password, but allows anonymous viewing. For more information

about Allow Anonymous Viewing, please refer to page 43.

■ Refresh: Click this button to refresh all current connections.

■ Add to deny list: You can select entries from the Connection Status list and add them to the Deny List to deny access. Please note that those checked connections will only be disconnected temporarily and will automatically try to re-link again (IE Explore or Quick Time Player). If you want to enable the denied list, please check Enable access list ltering and click Save in the rst column.

■ Disconnect: If you want to break off the current connections, please select them and click this button. Please note that those checked connections will only be disconnected temporarily and will automatically try to re-link again (IE Explore or Quick Time Player).

Filter

Enable access list ltering: Check this item and click Save if you want to enable the access list ltering function.

Filter type: Select Allow or Deny as the lter type. If you choose Allow Type, only those clients whose IP addresses are on the Access List below can access the Network Camera, and the others cannot. On the contrary, if you choose Deny Type, those clients whose IP addresses are on the Access List below will not be allowed to access the Network Camera, and the others access.

Then you can Add a rule to the following Access List. Please note that the IPv6 access list column will not be displayed unless you enable IPv6 on the Network page. For more information about IPv6 Settings, please refer to Network > General settings on page 54 for detailed information.

There are three types of rules: Single: This rule allows the user to add an IP address to the Allowed/Denied list. For example:

192.168.2.1

Network: This rule allows the user to assign a network address and corresponding subnet mask to the Allow/Deny List. The address and network mask are written in CIDR format. For example:

IP address range 192.168.2.x will be bolcked.

Range: This rule allows the user to assign a range of IP addresses to the Allow/Deny List. Note: This rule only applies to IPv4 addresses. For example:

Administrator IP address

Always allow the IP address to access this device: You can check this item and add the Administrator’s IP address in this eld to make sure the Administrator can always connect to the device.

Advanced Mode

Security > IEEE 802.1x

Enable this function if your network environment uses IEEE 802.1x, which is a port-based network access control. The network devices, intermediary switch/access point/hub, and RADIUS server must support and enable 802.1x settings.

The 802.1x standard is designed to enhance the security of local area networks, which provides authentication to network devices (clients) attached to a network port (wired or wireless). If all certicates between client and server are veried, a point-to-point connection will be enabled; if authentication fails, access on that port will be prohibited. 802.1x utilizes an existing protocol, the Extensible Authentication Protocol (EAP), to facilitate communication.

The components of a protected network with 802.1x authentication:

■

Supplicant

(Network Camera)

Supplicant: A client end user (camera), which requests authentication.

Authenticator (an access point or a switch): A “go between” which restricts unauthorized end users

Authenticator

(Network Switch)

Authentication Server

(RADIUS Server)

from communicating with the authentication server.

Authentication server (usually a RADIUS server): Checks the client certicate and decides whether to

accept the end user’s access request.

Network Cameras support two types of EAP methods to perform authentication: EAP-PEAP and EAP-

■

TLS.

Please follow the steps below to enable 802.1x settings:

1. Before connecting the Network Camera to the protected network with 802.1x, please apply a digital certicate from a Certicate Authority (ie. MIS of your company) which can be validated by a RADIUS server.

2. Connect the Network Camera to a PC or notebook outside of the protected LAN. Open the conguration page of the Network Camera as shown below. Select EAP-PEAP or EAP-TLS as the EAP method. In the following blanks, enter your ID and password issued by the CA, then upload related certicate(s).

3. When all settings are complete, move the Network Camera to the protected LAN by connecting it to an 802.1x enabled switch. The devices will then start the authentication automatically.

NOTE

● The maximum length of password is 200 symbols.

● The authentication process for 802.1x:

1. The Certicate Authority (CA) provides the required signed certicates to the Network Camera (the supplicant) and the RADIUS Server (the authentication server).

2. A Network Camera requests access to the protected LAN using 802.1X via a switch (the authenticator). The client offers its identity and client certificate, which is then forwarded by the switch to the RADIUS Server, which uses an algorithm to authenticate the Network Camera and returns an acceptance or rejection back to the switch.

3. The switch also forwards the RADIUS Server’s certicate to the Network Camera.

4. Assuming all certicates are validated, the switch then changes the Network Camera’s state to authorized and is allowed access to the protected network via a pre-congured port.

Certificate Authority

(CA)

Certificate

Network Camera

Network Switch

Protected LAN

RADIUS Server

Network > General settings

This section explains how to congure a wired network connection for the Network Camera.

Network Type

LAN

Select this option when the Network Camera is deployed on a local area network (LAN) and is intended to be accessed by local computers. The default setting for the Network Type is LAN. Rememer to click Save when you complete the Network setting.

Get IP address automatically: Select this option to obtain an available dynamic IP address assigned by the DHCP server each time the camera is connected to the LAN.

Use xed IP address: Select this option to manually assign a static IP address to the Network Camera.

1. You can use Installation Wizard on the software CD to easily set up the Network

Camera on LAN. Please refer to Software Installation on page 19 for details.

2. Enter the Static IP, Subnet mask, Default router, and Primary DNS provided by your ISP.

Subnet mask: This is used to determine if the destination is in the same subnet. The default value is “255.255.255.0”.

Default router: This is the gateway used to forward frames to destinations in a different subnet. Invalid router setting will fail the transmission to destinations in different subnet.

Primary DNS: The primary domain name server that translates hostnames into IP addresses.

Secondary DNS: Secondary domain name server that backups the Primary DNS.

Primary WINS server: The primary WINS server that maintains the database of computer name and IP address.

Secondary WINS server: The secondary WINS server that maintains the database of computer name and IP address.

Enable UPnP presentation: Select this option to enable UPnP

presentation for your Network Camera so that whenever a Network Camera is presented to the LAN, shortcuts of connected Network Cameras will be listed in My Network Places. You can click the shortcut to link to the web browser. Currently,

UPnP UPnP

is supported by Windows XP or later. Note that to utilize this feature, please make sure the

component is installed on your computer.

Network Camera (192.168.5.128)

Network Camera (192.168.5.141)

Network Camera (192.168.5.151)

Enable UPnP port forwarding: To access the Network Camera from the Internet, select this option to allow the Network Camera to open ports on the router automatically so that video streams can be sent out from a LAN. To utilize of this feature, make sure that your router supports UPnP

and it is activated.

PPPoE (Point-to-point over Ethernet)

Select this option to congure your Network Camera to make it accessible from anywhere as long as there is an Internet connection. Note that to utilize this feature, it requires an account provided by your ISP (service provider).

Follow the steps below to acquire your Network Camera’s public IP address.

1. Set up the Network Camera on the LAN.

2. Go to Conguration > Event > Event settings > Add server (please refer to Add server on page 99) to

add a new email or FTP server.

3. Go to Conguration > Event > Event settings > Add media (please refer to Add media on page 104). Select System log so that you will receive the system log in TXT le format which contains the Network Camera’s public IP address in your email or on the FTP server.

4. Go to Conguration > Network > General settings > Network type. Select PPPoE and enter the user name and password provided by your ISP. Click Save to enable the setting.

5. The Network Camera will reboot.

6. Disconnect the power to the Network Camera; remove it from the LAN environment.

NOTE

● If the default ports are already used by other devices connected to the same router, the

Network Camera will select other ports for the Network Camera.

● If UPnPTM is not supported by your router, you will see the following message:

Error: Router does not support UPnP port forwarding.

● Below are steps to enable the UPnPTM user interface on your computer:

Note that you must log on to the computer as a system administrator to install the UPnPTM components.

1. Go to Start, click Control Panel, then click Add or Remove Programs.

2. In the Add or Remove Programs dialog box, click Add/Remove Windows Components.

In the Windows Components Wizard dialog box, select Networking Services and click

Details.

4. In the Networking Services dialog box, select Universal Plug and Play and click OK.

5. Click Next in the following window.

6. Click Finish. UPnPTM is enabled.

How does UPnPTM work?

●

UPnP

networking technology provides automatic IP conguration and dynamic discovery of devices added to a network. Services and capabilities offered by networked devices, such as printing and le sharing, are available among each other without the need for cumbersome network configuration. In the case of Network Cameras, you will see Network Camera shortcuts under My Network Places.

●

Enabling UPnP port forwarding allows the Network Camera to open a secondary HTTP port

on the router-not HTTP port-meaning that you have to add the secondary HTTP port number to the Network Camera’s public address in order to access the Network Camera from the Internet. For example, when the HTTP port is set to 80 and the secondary HTTP port is set to 8080, refer to the list below for the Network Camera’s IP address.

From the Internet In LAN

http://203.67.124.123:8080 http://192.168.4.160 or

http://192.168.4.160:8080

● If the PPPoE settings are incorrectly congured or the Internet access is not working, restore

the Network Camera to factory default; please refer to Restore on page 40 for details. After the Network Camera is reset to factory default, it will be accessible on the LAN.

Enable IPv6

Select this option and click Save to enable IPv6 settings. Please note that this only works if your network environment and hardware equipment support IPv6. The browser should be Microsoft

When IPv6 is enabled, by default, the network camera will listen to router advertisements and be assigned with a link-local IPv6 address accordingly.

Internet Explorer 6.5 or above.

IPv6 Information: Click this button to obtain the IPv6 information as shown below.

If your IPv6 settings are successful, the IPv6 address list will be listed in the pop-up window. The IPv6 address will be displayed as follows:

Refers to Ethernet

Link-global IPv6 address/network mask

Link-local IPv6 address/network mask

Please follow the steps below to link to an IPv6 address:

1. Open your web browser.

2. Enter the link-global or link-local IPv6 address in the address bar of your web browser.

3. The format should be:

http://[2001:0c08:2500:0002:0202:d1ff:fe04:65f4]/

IPv6 address

4. Press Enter on the keyboard or click Refresh button to refresh the webpage.

For example:

NOTE

If you have a Secondary HTTP port (the default value is 8080), you can also link to the webpage in

●

the following address format: (Please refer to HTTP streaming on page 62 for detailed information.)

http://[2001:0c08:2500:0002:0202:d1ff:fe04:65f4]/:8080

IPv6 address

If you choose PPPoE as the Network Type, the [PPP0 address] will be displayed in the IPv6

●

Secondary HTTP port

information column as shown below.

Manually setup the IP address: Select this option to manually set up IPv6 settings if your network environment does not have DHCPv6 server and router advertisements-enabled routers. If you check this item, the following blanks will be displayed for you to enter the corresponding information:

Port

HTTPS port: By default, the HTTPS port is set to 443. It can also be assigned to another port number between 1025 and 65535.

Two way audio port: By default, the two way audio port is set to 5060. Also, it can also be assigned to another port number between 1025 and 65535.

The Network Camera supports two way audio communication so that operators can transmit and receive audio simultaneously. By using the Network Camera’s built-in or external microphone and an external speaker, you can communicate with people around the Network Camera.

Note that as JPEG only transmits a series of JPEG images to the client, to enable the two-way audio function, make sure the video mode is set to H.264 on the Audio and Video > Stream > Stream settings page and the media option is set to "Video and Audio" on the Client Settings page. Please refer to Client Settings on page 29 and Stream settings on page 81.

Audio transmitted to operators

Audio transmitted from operators

Audio is being transmitted to the Network Camera

Video (TCP-AV)

Talk Button

Mic Volume

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Mute

Click to enable audio transmission to the Network Camera; click to adjust the volume of microphone; click

to turn off the audio. To stop talking, click again.

FTP port: The FTP server allows the user to save recorded video clips. You can use TOSHIBA Installation Wizard software to upgrade the rmware via FTP server. By default, the FTP port is set to 21. It also can be assigned to another port number between 1025 and 65535.

Network > Streaming protocols

Advanced Mode

HTTP streaming

To utilize HTTP authentication, make sure that your have set a password for the Network Camera rst; please refer to Security > User account on page 43 for details.

Authentication: Depending on your network security requirements, the Network Camera provides two types of security settings for an HTTP transaction: basic and digest. If basic authentication is selected, the password is sent in plain text format and there can be potential risks of being intercepted. If digest authentication is selected, user credentials are encrypted using MD5 algorithm and thus provide better protection against unauthorized accesses.

HTTP port / Secondary HTTP port: By default, the HTTP port is set to 80 and the secondary HTTP port is set to 8080. They can also be assigned to another port number between 1025 and 65535. If the ports are incorrectly assigned, the following warning messages will be displayed:

To access the Network Camera on the LAN, both the HTTP port and secondary HTTP port can be used to access the Network Camera. For example, when the HTTP port is set to 80 and the secondary HTTP port is set to 8080, refer to the list below for the Network Camera’s IP address.

On the LAN

http://192.168.4.160 or http://192.168.4.160:8080

Access name for stream 1 ~ 3: This Network camera supports multiple streams simultaneously. The access name is used to differentiate the streaming source. Users can click Audio and Video > Stream > Stream settings to set up the video quality of linked streams. For more information about how to set up the video quality, please refer to Stream settings on page 81.

RTSP Streaming

To utilize RTSP streaming authentication, make sure that you have set a password for the Network Camera rst; please refer to Security > User account on page 43 for details.

Authentication: Depending on your network security requirements, the Network Camera provides three types of security settings for streaming via RTSP protocol: disable, basic, and digest.

If basic authentication is selected, the password is sent in plain text format, but there can be potential risks of it being intercepted. If digest authentication is selected, user credentials are encrypted using MD5 algorithm, thus providing better protection against unauthorized access.

Access name for stream 1 ~ 3: This Network camera supports multiple streams simultaneously. The access name is used to differentiate the streaming source. If you want to use an RTSP player to access the Network Camera, you have to set the video mode to

H.264 and use the following RTSP URL command to request transmission of the streaming data.

rtsp://<ip address>:<rtsp port>/<access name for stream1 ~ 3>

For example, when the access name for stream 1 is set to live.sdp:

1. Launch an RTSP player.

2. Choose File > Open URL. A URL dialog box will pop up.

3. Type the above URL command in the address eld.

4. The live video will be displayed in your player.

rtsp://192.168.5.151:554/live.sdp

RTSP port /RTP port for video, audio/ RTCP port for video, audio

■ RTSP (Real-Time Streaming Protocol) controls the delivery of streaming media. By default, the port

number is set to 554.

■ The RTP (Real-time Transport Protocol) is used to deliver video and audio data to the clients. By

default, the RTP port for video is set to 5556 and the RTP port for audio is set to 5558.

■ The RTCP (Real-time Transport Control Protocol) allows the Network Camera to transmit the data by

monitoring the Internet trafc volume. By default, the RTCP port for video is set to 5557 and the RTCP port for audio is set to 5559.

The ports can be changed to values between 1025 and 65535. The RTP port must be an even number and the RTCP port is the RTP port number plus one, and thus is always an odd number. When the RTP port changes, the RTCP port will change accordingly.

If the RTP ports are incorrectly assigned, the following warning message will be displayed:

Multicast settings for stream 1 ~ 3: Click the items to display the detailed configuration information. Select the Always multicast option to enable multicast for stream 1 ~ 3.

Unicast video transmission delivers a stream through point-to-point transmission; multicast, on the other hand, sends a stream to the multicast group address and allows multiple clients to acquire the stream at the same time by requesting a copy from the multicast group address. Therefore, enabling multicast can effectively save Internet bandwith.

The ports can be changed to values between 1025 and 65535. The multicast RTP port must be an even number and the multicast RTCP port number is the multicast RTP port number plus one, and thus is always odd. When the multicast RTP port changes, the multicast RTCP port will change accordingly.

If the multicast RTP video ports are incorrectly assigned, the following warning message will be displayed:

Multicast TTL [1~255]: The multicast TTL (Time To Live) is the value that tells the router the range a packet can be forwarded.

Initial TTL Scope 0 Restricted to the same host 1 Restricted to the same subnetwork 32 Restricted to the same site 64 Restricted to the same region 128 Restricted to the same continent 255 Unrestricted in scope

Network > DDNS

This section explains how to configure the dynamic domain name service for the Network Camera. DDNS is a service that allows your Network Camera, especially when assigned with a dynamic IP address, to have a xed host and domain name.

DDNS: Dynamic domain name service

Enable DDNS: Select this option to enable the DDNS setting.

Provider: The provider list contains seven hosts that provide DDNS service. Please connect to the service provider’s web site to review the service charges and sign-up for the service if you want to use DDNS. ChangeIP.com http://www.changeip.com/toshiba/ No-IP.com http://www.no-ip.com/ext/toshiba.php

Host Name: If the User wants to use a DDNS service, enter the camera name that is registered at the DDNS server.

User Name: The User Name eld is necessary for logging into the DDNS server or to notify the User of the new IP address. Note: When this eld is input as “User Name”, the following eld nust be input as “Password”.

Password: Input the password to access the DDNS service.

Save: Click on this button to save current settings for the DDNS service.

Advanced Mode

Network > QoS (Quality of Service)

Quality of Service refers to a resource reservation control mechanism, which guarantees a certain quality to different services on the network. Quality of service guarantees are important if the network capacity is insufcient, especially for real-time streaming multimedia applications. Quality can be dened as, for instance, a maintained level of bit rate, low latency, no packet dropping, etc.

The following are the main benets of a QoS-aware network:

The ability to prioritize trafc and guarantee a certain level of performance to the data ow.

■

The ability to control the amount of bandwidth each application may use, and thus provide higher

■

reliability and stability on the network.

Requirements for QoS

To utilize QoS in a network environment, the following requirements must be met:

All network switches and routers in the network must include support for QoS.

■

The network video devices used in the network must be QoS-enabled.

■

QoS models

CoS (the VLAN 802.1p model)

IEEE802.1p defines a QoS model at OSI Layer 2 (Data Link Layer), which is called CoS, Class of Service. It adds a 3-bit value to the VLAN MAC header, which indicates the frame priority level from 0 (lowest) to 7 (highest). The priority is set up on the network switches, which then use different queuing disciplines to forward the packets.

Below is the setting column for CoS. Enter the VLAN ID of your switch (0~4095) and choose the priority for each application (0~7).

If you assign Video the highest priority level, your network switch will handle video packets rst.

NOTE

● A VLAN Switch (802.1p) is required. Web browsing may fail if the CoS setting is incorrect.

●

Class of Service technologies do not guarantee a level of service in terms of bandwidth and delivery time; they offer a “best-effort.” Users can think of CoS as “coarsely-grained” traffic control and QoS as “nely-grained” trafc control.

Though CoS is simple to manage, it lacks scalability and does not offer end-to-end guarantees

●

since it is based on L2 protocol.

QoS/DSCP (the DiffServ model)

DSCP-ECN defines QoS at Layer 3 (Network Layer). The Differentiated Services (DiffServ) model is based on packet marking and router queuing disciplines. The marking is done by adding a eld to the IP header, called the DSCP (Differentiated Services Codepoint). This is a 6-bit field that provides 64 different class IDs. It gives an indication of how a given packet is to be forwarded, known as the Per Hop Behavior (PHB). The PHB describes a particular service level in terms of bandwidth, queueing theory, and dropping (discarding the packet) decisions. Routers at each network node classify packets according to their DSCP value and give them a particular forwarding treatment; for example, how much bandwidth to reserve for it.

Below are the setting options of DSCP (DiffServ Codepoint). Specify the DSCP value for each application (0~63).

Network > SNMP (Simple Network Management Protocol)

Advanced Mode

This section explains how to use the SNMP on the network camera. The Simple Network Management Protocol is an application layer protocol that facilitates the exchange of management information between network devices. It helps network administrators to remotely manage network devices and nd, solve network problems with ease.

■ The SNMP consists of the following three key components:

1. Manager: Network-management station (NMS), a server which executes applications that monitor and control managed devices.

2. Agent: A network-management software module on a managed device which transfers the status of managed devices to the NMS.

3. Managed device: A network node on a managed network. For example: routers, switches, bridges, hubs, computer hosts, printers, IP telephones, network cameras, web server, and database.

Before conguring SNMP settings on the this page, please enable your NMS rst.

SNMP Conguration

Enable SNMPv1, SNMPv2c Select this option and enter the names of Read/Write community and Read Only community according to

your NMS settings.

Enable SNMPv3 This option contains cryptographic security, a higher security level, which allows you to set the Authentication password and the Encryption password.

■ Security name: According to your NMS settings, choose Read/Write or Read Only and enter the

community name.

■ Authentication type: Select MD5 or SHA as the authentication method.

■ Authentication password: Enter the password for authentication (at least 8 characters).

■ Encryption password: Enter a password for encryption (at least 8 characters).

Audio and Video > Image

Advanced Mode

This section explains how to congure the image settings of the Network Camera. It is composed of the following four columns: General settings, Preference, Exposure, Zoom and Focus, and Privacy mask.

General settings

Video title: Enter a name that will be displayed on the title bar of the live video as the picture shown below.

Show timestamp and video title in video and snapshots: Enter a name that will be displayed on the title bar of the live video as the picture shown below.

Zoom factor: If you check this item, the zoom indicator will be displayed on the live view window when you operating digital-zoom in/out. You may zoom in/out the image by scrolling the mouse inside the live viewing window, or click the zoom button on main page.

Position of timestamp and video title on image: Select to display time stamp and video title on the top or at the bottom of the video stream.

Timestamp and video title font size: Select the font size for the time stamp and title.

Video Title

Title and Time

Video (TCP-AV)

Video 17:08:56 2011/10/15

2011/10/15 17:08:56

Color: Select to display color or black/white video streams.

Power line frequency: Set the power line frequency consistent with local utility settings to eliminate image flickering associated with fluorescent lights. Note that after the power line frequency is changed, you must disconnect and reconnect the power cord of the Network Camera in order for the new setting to take effect.

Video orientation:

Flip - vertically reect the display of the live video;

Mirror - horizontally reect the display of the live video. Select both options if the Network Camera is

installed upside-down (e.g., on the ceiling) to correct the image orientation. Please note that if you have preset locations, those locations will be cleared after ip/mirror setting.

Hallway View-

Hallway View

MirrorNormal Flip Rotate 90°

Hallway view indicates clockwise rotation.

clockwise

Hallway view can be applied with ip, mirror, and physical lens rotation (image orientation) sett i ngs to adapt to di fferent mounti ng locations.

The conventional HD image, such as that of a 16:9 aspect ratio, will be incongruous with its wide horizontal view at hallways, aisles, tunnels and many other applications. With video rotation, such as that of a 9:16 aspect ratio, the camera can make effective use of sensor resolution and bandwidth.

The gures in the illustration are shown in a consecutive order.

When you install a camera in a hallway, rotate a lens 90 degrees by physical lens rotation (3-axis) of a camera after securing on the ceiling. After that, rotate an image 90 or 270 degrees by this function.

NOTE

Applying this function will consume processor resource, maximum frame rate will reduce by 30%.

●

Day/Night Settings

Switch to B/W in night mode Select this checkbox to enable the Network Camera to automatically switch to Black & White display during the night mode.

Turn on external IR illuminator in night mode Select this to turn on an external IR illuminator (connected via Digital Output lines) when the camera detects low light condition and enters the night mode.

Turn on built-in IR illuminator in night mode Select this to turn on the built-in IR illuminators when the camera detects low light condition and enters the night mode.

Adaptive IR When enabled, the camera automatically adjust the IR projection to adjacent objects in order to avoid over-exposure in the night mode.

The Adaptive IR function is more benecial when the spot of intrusions or an object of your interest is close to the lens and the IR lights. For example, if an intruder has a chance of getting near the range of 3 meters, Adaptive IR can effectively reduce the over-exposure. For a surveillance area at a greater distance, e.g., 5 meters, the Adaptive IR function may not bring as signicant benets as in close range.

IR cut lter With a removable IR-cut lter, this Network Camera can automatically remove the lter to let Infrared light pass into the sensor during low light conditions.

■ Auto mode

The Network Camera automatically removes the lter by judging the level of ambient light.

■ Day mode

In day mode, the Network Camera switches on the IR cut lter at all times to block infrared light from reaching the sensor so that the colors will not be distorted.

■ Night mode

In night mode, the Network Camera switches off the IR cut lter at all times for the sensor to accept infrared light, thus helping to improve low light sensitivity.

■ Synchronize with digital input

The Network Camera automatically removes the IR cut lter when DI triggers.

■ Schedule mode

The Network Camera switches between day mode and night mode based on a specied schedule. Enter the start and end time for day mode. Note that the time format is [hh:mm] and is expressed in 24-hour clock time. By default, the start and end time of day mode are set to 07:00 and 18:00.

Light sensor sensitivity Select Low, Medium, or High sensitivity for the light sensor.

NOTE

When completed with the settings on this page, click Save to enable the settings.

●

Preference

On this page, you can tune the White balance, Image adjustment and 3D Noise reduction parameters. You can configure two sets of preferred settings: one for normal situations, the other for special situations, such as day/night/schedule mode.

Sensor Setting 1: For normal situations

White balance: Adjust the value for the best color temperature.

■ Auto: It will automatically adjust the color temperature of the light in response to different light sources.

You may follow the steps below to adjust the white balance to the best color temperature.

1. Set the White balance to Auto.

2. Place a sheet of white paper in front of the lens, then allow the Network Camera to adjust the color temperature automatically.

3. Click the On button of Fix current value and conrm the setting while the white balance is being

measured.

■ Manual: This item allows users to manually tune the R gain & B gain ratios.

Image Adjustment

■ Brightness: Adjust the image brightness level, which ranges from 0% to 100%.

■

Contrast: Adjust the image contrast level, which ranges from 0% to 100%.

■ Saturation: Adjust the image saturation level, which ranges from 0% to 100%.

■ Sharpness: Adjust the image sharpness level, which ranges from 0% to 100%.

■ Gamma curve: Select the Optimize mode. Or select the Manual mode, and pull the slide bar pointer

to change the preferred level of Gamma correction towards higher contrast or towards the higher luminance for detailed expression for both dark and lighted areas of an image.

■ Enable low light compensation: Select this option in low light mode, and the values of sharpness and

brightness will change automatically as the noise reduction function.

NOTE: Sharpness may be temporarily emphasized as it becomes dark.

3D noise reduction

■ Enable 3DNR: Check to enable 3DNR in order to reduce noises and ickers in image. Use the pull-

down menu to adjust the reduction strength.

NOTE

Applying this function will consume processor resource, maximum frame rate will reduce by half.

●

3D Noise Reduction is mostly applied in low-light conditions. On the other hand, when enabled in a

●

low-light condition with fast moving objects, trails of after-images may occur. You may then select a lower strength level or disable the function.

When completed with the settings on this page, click Save to enable the settings.

●

If you want to congure another sensor setting for day/night/schedule mode, please click Prole to open the Prole Settings page as shown below.

Please follow the steps below to setup a prole:

1. Check Enable and apply this prole.

2. Select the applied mode: Day mode, Night mode, or Schedule mode. Please manually enter a range of time if you choose Schedule mode.

3. Configure the settings in the following columns. Please refer to the previous page for detailed information.

4. Click Save to enable the settings and click Close to exit the page.

Exposure

Advanced Mode

On this page, you can set the Exposure measurement window, Exposure level, Exposure control, and True WDR settings. You can congure two sets of Exposure settings: one for normal situations, the other for special situations, such as day/night/schedule mode.

Sensor Setting 1: For normal situations

Sensor Setting 2: For special situations

Measurement Window: This function allows users to set measurement window(s) for low light compesation.

■ Full view: Calculate the full range of view and offer appropriate

light compesation.

■ Custom: This option allows you to manually add customized windows as inclusive or exclusive regions.

A total of 10 windows can be set. Please refer to the next page for detailed illustration.

The inclusive window refers to “weighted window“; the exclusive window refers to “ignored window“. It adopts the weighted averages method to calculate the value.

Include

Exclude

2011/10/15 17:08:56

Weighted region

Ignored region

■ BLC (Back Light Compensation): This option will automatically add a “weighted region“ in the middle of

the window and give the necessary light compensation.

NOTE: BLC cannot be selected when True WDR is enabled.

Exposure control:

■

Exposure level: You can manually set the Exposure level, which ranges from -2.0 to +2.0 (dark to bright).

NOTE: The ranges are from -1.0 to +1.0 when True WDR is enabled.

■

Exposure mode: Select Auto or Manual mode according to your needs.

Manual: Select Manual to set an iris, exposure time and gain. Then, tune the slider bar to set the maximum and minimum exposure time and maximum and minimum gain control to the best image quality. Lens iris is fixed, exposure time and gain control are operating within the setup range. A shorter exposure time allows less amount of light to enter the sensor; while a higher gain control value generates certain amount of noises.

NOTE * Exposure mode cannot be selected when True WDR is enabled. * In a setup of Exposure time and Gain control, do not set maximum and minimum value as equal.

Auto: If you set Exposure mode as Auto, lens iris will be controlled automatically, the Exposure time and Gain control will be not congurable since the sensor library will automatically adjust the value according to the ambient light. Then you can set iris mode as "indoor" or "P-iris" to reach the best image quality.

■ Iris mode: Select Indoor or P-iris mode to adapt to the installation. The preset aperture setting will

apply. Normal operating of Indoor mode is 1000lux or less. Select "Indoor" when icker is annoying in doors.

True WDR (Wide Dynamic Range) : The true WDR feature allows the camera to capture both the dark and bright parts of an image and combine the differences to generate a highly realistic image representative of the original scene, enabling it to provide video quality close to the capabilities of the human eye. When enabled, you can select the strength of the true WDR function. The Low, Medium, High options correspond to the level of contrast between the overly-lit area and the shaded areas. For example, the High option applies to a high contrast scenario.

NOTE:

● When the True WDR feature is enabled, the Exposure mode and the BLC functions will not be

congurable. The Exposure mode will be congured into the Auto mode.

● When completed with the settings on this page, click Save to enable the settings.

If you want to congure another sensor setting for day/night/schedule mode, please click Prole to open the Prole settings page as shown below.

2011/03/13 17:08:56

Please follow the steps below to setup a prole:

1. Check Enable and apply this prole.

2. Select the applied mode: Day mode, Night mode, or Schedule mode. Please manually enter a range

of time through which you want the Schedule mode to apply.

3. Configure Exposure control and True WDR settings in the folowing columns. Please refer to the

previous page for detailed information.

4. Click Save to enable the setting and click Close to exit the page.

Zoom and Focus

Zoom and Focus, also known as Remote Zoom and Focus, is applicable to Network Cameras that are equipped with stepping motor lens. The One-Touch Focus adjustment function eliminates the needs to physically adjust camera focus.

Below is the procedure to perform the remote Zoom and One-touch Focus function:

Streaming window

Focus window

Open button, and wait 5 seconds until an iris actually opens.

1. Use the Zoom slide bar to find an optimal view of the area of interest where you want to adjust its f o c us. Cli c k and drag the double-triangle pointer to rapidly adjust the zoom ratio. And use the "W(Wide)" or "T(Tele)" button, "<" or ">" button to finetune the zoom if necessary. The Focus pointer mo ves with the Zoo m pointer correspondingly.

2. Select from the bottom of the scree n wh e t h er yo u wa n t t o perform focus adjustment on the Full view or within a Custom focus window. You can create a custom window and click and drag t he window to a de sired position on screen.

3. In theory, best results of the focus scan can be acquired when the camera's iris is fully open.

Before One Touch Focus, click iris

4. Click on the Focus Start button or Full-range scan button, and wait for the scan to complete. When selected Full-range scan, a full range scan through the camera's entire focal length can take about 80 seconds. When selected Start, the focus scan will only go through the length where optimal focus may occur, and that takes about 25 seconds.

5. After a short while, the clearest image obtained should be displayed . Then, click on the Iris "Enable" button. Use the "N(Near)", or "F(Far)", button, "<" or ">" button to ne tune the focus if you are not satised with the results.

The methodology of using the Resize Buttons at the upper left corner of the streaming window is the same as that on the home page.

NOTE

● One-Touch Focus is sometimes not possible when shooting through a glass pane, a at object such as

a wall and moving object. Achieve focusing of these objects by manual focusing.

● One-Touch Focus is sometimes disabled due to noise in low-light intensity. Then adjust focusing by

manual.

● One-Touch Focus is sometimes not possible when the object is dark and camera sensitivity is not low

enough. Then adjust focusing by manual.

● One-touch focus will stop on the way, if other camera operations are practiced during operation. Do

not touch until the "Start" button is displayed again.

Privacy mask

Click Privacy Mask to open the settings page. On this page, you can block out certain sensitive zones to address privacy concerns.

Advanced Mode

2011/10/15 08:59:09

■ To set the privacy mask windows, follow the steps below:

1. Click New to add a new window.

2. Use the mouse to size and drag-drop the window, which is recommended to be at least twice the size

of the object (height and width) you want to cover.

3. Enter a Window Name and click Save to enable the setting.

4. Check Enable privacy mask to enable this function.

NOTE

● Up to 5 privacy mask windows can be congured on the same screen.

● If you want to delete a congured

of the window.

mask

window, click on the ‘X’ button at the upper right corner

Audio and Video > Stream

FOV (Field of View)

Select a resolution from the list. The default is 3 Megapixels, and if bandwidth or frame rate per second is of the concern you can select a lower resolution. You can congurea the FOV to 1080P (16:9) at 30fp or 720P(16:9) at 60fps.

NOTE

● Due to the sensor's limitation, when selecting 720P(16:9) at 60fps, disable "True WDR". Otherwise , 60fps will not be set.

Advanced Mode

Stream settings

This Network Camera supports multiple streams with frame size ranging from 176 x 144 to 2048 x 1536 pixels.

The denition of multiple streams:

■ Stream 1: Users can dene the "Region of Interest" (viewing region) and the "Output Frame Rate" (size of the live view window).

■ Stream 2: Users can dene the "Region of Interest" (viewing region) and the "Output Frame Rate" (size of the live view window).

■ Stream 3: Stream 3 does not support the "Region of Interest" conguration.

Click Viewing Window to open the viewing region settings page. On this page, you can set the Region of Interest and the Output Frame Size for streams 1 and 2.

Please follow the steps below to set up those settings for an individual stream:

1. Select a stream to congure its viewing region.

2. Select a Region of Interest from the drop-down list. The oating frame, the same as the one in the

Gloabl View window on the home page, will resize accordingly. If you want to set up a customized viewing region, you can also resize and re-position the oating frame to a desired position with your mouse.

3. Choose a proper Output Frame Size from the drop-down list according to the size of monitored

device.

NOTE

● All the items in the “Region of Interest” cannot be greater than the “Output Frame Size“

(current maximum resolution).

■ The parameters of the multiple streams:

Stream 1 2048 X 1536 ~ 176 x 144 (Selectable) 2048 X 1536 ~ 176 x 144 (Selectable) Stream 2 2048 X 1536 ~ 176 x 144 (Selectable) 2048 X 1536 ~ 176 x 144 (Selectable) Stream 3 Fixed Fixed

Region of Interest Output frame size

When completed with the settings in the Viewing Window, click Save to enable the settings and click

Close to exit the window. The selected Output Frame Size will immediately be applied to the Frame size of each video stream. Then you can go back to the home page to test the e-PTZ function. For more

information about the e-PTZ function, please refer to page 91.

2011/10/15 08:59:09

Region of Interest (Viewing Region)

Output Frame Size (Size of the Live View Window)

Click the stream item to display the detailed information. The maximum frame size will follow your settings in the above Viewing window sections.

This Network Camera offers real-time H.264 and MJEPG compression standards (Dual Codec) for realtime viewing. If H.264 mode is selected, the video is streamed via RTSP protocol. There are several parameters for you to adjust the video performance:

■ Frame size

You can set up different video resolution for different viewing devices. For example, set a smaller frame size and lower bit rate for remote viewing on mobile phones and a larger video size and a higher bit rate for live viewing on web browsers. Note that a larger frame size takes up more bandwidth.

■ Maximum frame rate

This limits the maximum refresh frame rate per second. Set the frame rate higher for smoother video quality. Applied frame rate changes with congured FOV automatically. For example, if the power line frequency is set to 50Hz at 1080P Full HD, the frame rates are selectable at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, 12fps, 15fps, 20fps and 25fps. If the power line frequency is set to 60Hz, the frame rates are selectable at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, 12fps, 15fps, 20fps, 25fps, and 30fps. You can also select Customize and manually enter a value. The frame rate will decrease if you select a higher resolution.

■ Intra frame period

Determine how often to plant an I frame. The shorter the duration, the more likely you will get better video quality, but at the cost of higher network bandwidth consumption. Select the intra frame period from the following durations: 1/4 second, 1/2 second, 1 second, 2 seconds, 3 seconds, and 4 seconds.

■ Video quality

• Constant bit rate:

bandwidth will be needed for data transmission.The bandwidth utilization is congurable to match a selected level, resulting in mutable video quality performance. The bit rates are selectable at the following rates: 20Kbps, 30Kbps, 40Kbps, 50Kbps, 64Kbps, 128Kbps, 256Kbps, 512Kbps, 768Kbps, 1Mbps, 2Mbps, 3Mbps, 4Mbps, 6Mbps, 8Mbps, 10Mbps, 12Mbps, 14Mbps, and 16Mbps.You can also select Customize and manually enter a value.

- Target bit rate:

maximum of 8Mbps.The bit rate then becomes the Average or Upper bound bit rate number.The Network Camera will strive to deliver video streams around or within the bit rate limitation you impose.

- Policy:

per second performance, while the image quality will be compromised.If Image quality priority is selected, the Network Camera may drop some video frames in order to maintain image quality.

• Fixed quality

same quality; bandwidth utilization is therefore unpredictable.

• Quality: The video quality can be adjusted to the following settings: Acceptable, Satisfactory, Good, Very Good, and Excellent. You can also select Customize and manually enter a value.

If Frame Rate Priority is selected, the Network Camera will try to maintain the frame rate

: On the other hand, if Fixed quality is selected, all frames are transmitted with the

- Maximum bit rate:

rate limitation to control the size of video streams for bandwidth and storage concerns. The congurable bit rate starts from 1Mbps to 40Mbps. The Maximum bit rate setting in the Fixed quality configuration can ensure a reasonable and limited use of network bandwidth.For example, in low light conditions where a Fixed quality setting is applied, video packet sizes can tremendously increase when noises are produced with electrical gain. You may also manually enter a bit rate number by selecting the Customized option.

A complex scene generally produces a larger file size, meaning that higher

select a bit rate from the pull-down menu. The bit rate ranges from 20kbps to a

With the guaranteed image quality, you might still want to place a bit

• Smart codec:

Smart codec can effectively reduce the video packet size while maintaining good video quality in the selected areas of your interest. When properly congured, Smart codec can reduce the stream size to half or even lower.

Unfold the Smart codec conguration menu by selecting the Smart codec checkbox. You can then congure the following parameters:

• Foreground quality: Foreground is the area of your interest where you want to maintain its video quality. The quality can be: Low, Acceptable, Satisfactory, Good, Very Good, or Excellent.

• Background quality: Background is the area that is less important on the scene, such as the building in the below drawing. You can congure the camera to produce a lower-quality display for this area. The background quality can be: Low, Acceptable, Satisfactory, Good, Very Good, or Excellent.

• Maximum bit rate: This is an upper threshold on the bit rate per second for producing and transmitting the Smart stream video. It is congurable from 1Mbps to 40Mbps. You can also manually enter a number (in kbps).

Background

Q= Acceptable or low

Foreground

Q= Good or better

• Mode:

- Auto: When set to Auto, only the moving objects and the areas around them will be displayed with the Foreground quality. The rest of the screen will be displayed with the Background (lower) quality.

- Manual: When selected, the Manual window setting option will be displayed. Click on it to display the setting window. You can then manually allocate the regions of your interest on the current eld of view. Click New, drag, and pull the window to cover the regions of your interest. Note that the title bar on each window is not taken into account when setting the Foreground areas.

You can create up to 3 ROI windows. Click Save to preserve your setting and click

Close to nish the conguration.

ROI_1

Foreground

Q= Very Good

Background

Q= Acceptable or low

ROI_0

Foreground

Q= Very Good

- Hybrid: When enabled, moving objects in the Background areas will also be displayed using the Foreground (better) quality.

Note the following with the Smart codec setting:

1. When using the “Auto” or “Hybrid” modes, up to 30 moving objects can be displayed

using the Foreground quality.

2. The Smart codec will not be so effective in terms of bandwidth saving when applied in

a complex scene where there are objects moving constantly all over the screen.

3. Smart codec is only congurable with H.264 and streams #1 and #2.

If JPEG mode is selected, the Network Camera sends consecutive JPEG images to the client, producing a moving effect similar to a filmstrip. Every single JPEG image transmitted guarantees the same image quality, which in turn comes at the expense of variable bandwidth usage. Because the media contents are a combination of JPEG images, no audio data is transmitted to the client. There are three parameters provided in MJPEG mode to control the video performance:

■ Frame size You can set up different video resolution for different viewing devices. For example, set a smaller frame size and lower bit rate for remote viewing on mobile phones and a larger video size and a higher bit rate for live viewing on web browsers. Note that a larger frame size takes up more bandwidth.

■ Maximum frame rate This limits the maximum refresh frame rate per second. Set the frame rate higher for smoother video quality. Applied frame rate changes with congured FOV automatically. For example, if the power line frequency is set to 50Hz at 1080P full HD, the frame rates are selectable at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, 12fps, 15fps, 20fps, and 25fps. If the power line frequency is set to 60Hz, the frame rates are selectable at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, 12fps, 15fps, 20fps, 25fps, and 30fps. You can also select Customize and manually enter a value. The frame rate will

decrease if you select a higher resolution.

■ Video quality

The video quality can be adjusted to the following settings: Acceptable, Satisfactory, Good, Very Good, and Excellent. You can also select Customize and manually enter a value.

NOTE

►

Video quality and xed quality refers to the compression rate, so a lower value will produce higher quality.

►

Converting high-quality video may signicantly increase the CPU loading, and you may encounter streaming disconnection or video loss while capturing a complicated scene. In the event of occurance, we suggest you customize a lower video resolution or reduce the frame rate to obtain smooth video.

Audio and Video > Audio

Audio Settings

Mute: Select this option to disable audio transmission from the Network Camera to all clients. Note that if muted, no audio data will be transmitted even if audio transmission is enabled on the Client Settings page. In that case, the following message is displayed:

Internal microphone input gain: Select the gain of the internal audio input according to ambient conditions. Adjust the gain from 100% (most sensitive) to 0% (least sensitive).

External microphone input gain: Select the gain of the external audio input according to ambient conditions. Adjust the gain from 100% (most sensitive) to 0% (least sensitive).

Audio type: Select audio codec AAC or GSM-AMR and the bit rate.

■ AAC provides good sound quality at the cost of higher bandwidth consumption. The bit rates are selectable from: 16Kbps, 32Kbps, 48Kbps, 64Kbps, 96Kbps, and 128Kbps.

■ G.711 also provides good sound quality and requires about 64Kbps. Select pcmu (μ-Law) or pcma (A-Law) mode.

■ G.726 is a speech codec standard covering voice transmission at rates of 16, 24, 32, and 40kbit/s.

When completed with the settings on this page, click Save to enable the settings.

PTZ > PTZ settings

Advanced Mode

This section explains how to control the Network Camera’s Pan/Tilt/Zoom operation.

Digital: Control the e-PTZ operation. It allows users to quickly move the focus to a precongured target area for close-up viewing without physically zooming the camera.

Digital PTZ Operation (E-PTZ Operation)

Activated mode is “Digital“, the e-PTZ control settings section will be displayed as shown below:

2011/10/15 17:08:56

Select stream: Select one of the stream 1 or 2 to set up the e-PTZ control. Please note that each stream can be set up with its own preset and patrol settings. Refer to the following page for details about how to set up preset and patrol settings.

Auto pan/patrol speed: Select the speed from 1~5 (slow/fast) to set up the Auto pan/patrol speed control.

When completed with the settings of e-PTZ, click Save to enable the settings on this page.

Home page in E-PTZ Mode

2011/10/15 08:59:09

■ The e-Preset Positions will also be displayed on the home page. Select one from the drop-down list,

and the Network Camera will move to the selected e-preset position.

■ If you have set up different e-preset positions for streams 1 or 2, you can select one of the video

streams to display its separate e-preset positions.

Global View In addition to using the e-PTZ control panel, you can also use the mouse to drag or resize the oating frame to pan/tilt/zoom the viewing region. The live view window will also move to the viewing region accordingly.

Moving Instantly If you check this item, the live view window will switch to the new viewing region instantly after you move the oating frame.

Click on Image The e-PTZ function also supports “Click on Image“. When you click on any point of the Global View Window or Live View Window, the viewing region will also move to that point.

Patrol settings

You can select some preset positions for the Network Camera to patrol. Please follow the steps below to set up a patrol schedule:

1. Select the preset locations on the list, and click

2. The selected preset locations will be displayed on the Patrol locations list.

3. Set the Dwell time for the streaming view to stay at the preset location during auto patrol.

4. If you want to delete a preset location from the Patrol locations list, select it and click Remove.

5. Select a location and click

to rearrange the patrol order.

6. Select patrol locations you want to save in the list and click Save to enable the patrol settings.

7. To perform a pre-congured patrol, return to homepage and click on the Patrol button.

2011/10/15 17:08:56

Event > Event settings

Advanced Mode

This section explains how to congure the Network Camera to respond to particular situations (event). A typical application is that when a motion is detected, the Network Camera sends buffered images to an FTP server or e-mail address as notifications. Click on Help, there is an illustration shown in the pop-up window explaining that an event can be triggered by many sources, such as motion detection or external digital input devices. When an event is triggered, you can specify what type of action that will be performed. You can configure the Network Camera to send snapshots or videos to your email address or FTP site.

Event

To set an event with recorded video or snapshots, it is necessary to configure the server and media settings so that the Network Camera will know what action to take (such as which server to send the media les to) when a trigger is activated. An event is an action initiated by a user-dened trigger source. In the Event column, click Add to open the event settings window.

■ Event name: Enter a name for the event setting.

■ Enable this event: Select this option to enable the event setting.

■ Priority: Select the relative importance of this event (High, Normal, or Low). Events with a higher priority setting will be executed rst.

■ Detect next event after

seconds: Enter the duration in seconds to pause motion detection after a

motion is detected. This can prevent event-related actions to be too frequently performed.

Follow the steps 1~3 to arrange the three elements -- Schedule, Trigger, and Action to set an event. A total of 3 event settings can be congured.

1. Schedule

Specify the period for the event. Please select the days of the week and the time in a day (in 24-hr time format) to specify when will the event-triggering conditions take effect.

2. Trigger

This is the cause or stimulus which denes what will trigger the event. The trigger source can be congured to use the Network Camera’s built-in motion detection mechanism or external digital inputs.

There are several choices of trigger sources as shown on next page.

Select each item to display its

related options.

■ Video motion detection This option makes use of the built-in motion detection mechanism as a trigger source. To enable this function, you need to congure a Motion Detection Window rst. For more information, please refer to Motion Detection on page 108 for details.

■ Periodically This option allows the Network Camera to trigger periodically for every other dened minute. Up to 999 minutes are allowed.

■ Digital input This option allows the Network Camera to use an external digital input device or sensor as a trigger source. Depending on your application, there are many choices with digital input devices on the market which help detect changes in temperature, vibration, sound, light, etc.

■ System boot This option triggers the Network Camera when the power to the Network Camera is disconnected.

■ Recording notify This option allows the Network Camera to trigger when the recording disk is full or when recording starts to overwrite older data.

■ Audio detection A preset threshold can be congured with an external microphone as the trigger to system event. The triggering condition can be an input exceeding or falling below a threshold. Audio detection can take place as a complement to motion detection or as a method to detect activities not covered by the camera's view.

Once you have a preset audio alarm level, you can dene the triggering condition either as an audio input rises above or falls below the alarm level.

■ Camera tampering detection This option allows the Network Camera to trigger when the camera detects that is is being tampered with. To enable this function, you need to congure the Tampering Detection option rst. Please refer to page 111 for detailed information.

■ Manual Trigger This option allows users to enable event triggers manually by clicking the on/off button on the homepage. Please congure 1 to 3 associated events before using this function.

■ Extension platform (EP) It is presumed that you already uploaded and enabled the EP modules before you can

associatee EP triggers with an Event setting.

Click on the Set EP Trigger button to open the EP setup menu. The triggering conditions available with 3rd-party software modules known as EP will be listed. Use the arrow buttons to select these triggers. Users may implant these modules for different purposes such as triggering motion detection, or applications related to video analysis, etc. Please refer to page 114 for the conguration options with EP modules.

Once the triggers are congured, they will be listed under the EP option.

3. Action

Dene the actions to be performed by the Network Camera when a trigger is activated.

■ Trigger digital output for

Select this option to turn on the external digital output device when a trigger is activated. Specify the length of the trigger interval in the text box.

■ Backup media if the network is disconnected

Select this option to backup media le on SD card if the network is disconnected. This function will only be displayed after you set up a networked storage device (NAS).

seconds

Add server

To congure an event with video recording or snapshots, it is necessary to congure/provide servers and storage media settings so that the Network Camera will know where to send the media les to when a trigger is activated.

Click Add server to unfold the server setting window. You can specify where the notication messages are sent when a trigger is activated. A total of 5 server settings can be congured.

There are four choices of server types available: Email, FTP, HTTP, and Network storage. to display the detailed conguration options. You can congure either one or all of them.

Select the item

Server type - Email Select to send the media les via email when a trigger is activated.

■ Server name: Enter a name for the server setting.

■ Sender email address: Enter a valid email address as the sender address.

■ Recipient email address: Enter a valid email address as the recipient address.

■ Server address: Enter the domain name or IP address of the email server.

■ User name: Enter the user name of the email account if necessary.

■ Password: Enter the password of the email account if necessary.

■ Server port: The default mail server port is set to 25. You can also manually set another port.

If your SMTP server requires a secure connection (SSL), check This server requires a secure

connection (SSL).

To verify if the email settings are correctly congured, click Test. The result will be shown in a pop-up window. If successful, you will also receive an email indicating the result.

Click Save server to enable the settings, then click Close to exit the Add server page.

After you set up the rst event server, a new item for event server will automatically appear on the Server list. If you wish to add more server options, click Add server.

Server type - FTP Select to send the media les to an FTP server when a trigger is activated.

■ Server name: Enter a name for the server setting.

■ Server address: Enter the domain name or IP address of the FTP server.

■ Server port: By default, the FTP server port is set to 21. It can also be assigned to another port number

between 1025 and 65535.

■ User name: Enter the login name of the FTP account.

■ Password: Enter the password of the FTP account.

■ FTP folder name Enter the folder where the media le will be placed. If the folder name does not exist, the Network Camera will create one on the FTP server.

100

Toshiba IK-WD31A User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual