TomTom NAVIGATION SYSTEM, 4EN62, 4CS01, 4CS03, 4CQ02 Reference Manual
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TomTom
Reference Guide
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Contents
What's in the box 7
What's in the box ................................................................................................................................ 7
Read me first 8
Positioning the device ........................................................................................................................ 8
Installing in your car ........................................................................................................................... 8
Switching on and off .......................................................................................................................... 9
Setting up............................................................................................................................................ 9
GPS reception ..................................................................................................................................... 9
Micro-SD card slot .............................................................................................................................. 9
About MyTomTom ............................................................................................................................. 9
Setting up MyTomTom .................................................................................................................... 10
Safety settings .................................................................................................................................. 10
Device not starting ........................................................................................................................... 11
Charging your device ....................................................................................................................... 11
Sharing information with TomTom ................................................................................................. 11
Safety Notice .................................................................................................................................... 12
Take care of your navigation device ............................................................................................... 12
Getting help to use your navigation device .................................................................................... 12
Planning a route 13
Planning a route................................................................................................................................ 13
Route summary ................................................................................................................................ 15
Alternative routes ............................................................................................................................. 16
Selecting a route type ...................................................................................................................... 17
Frequent destinations ....................................................................................................................... 18
Show my frequent destinations ....................................................................................................... 18
Using arrival times ............................................................................................................................ 18
Navigation menu options ................................................................................................................. 19
Planning a route in advance ............................................................................................................ 20
Viewing route information ............................................................................................................... 21
Voice control 23
Voice control - Navigate to .............................................................................................................. 24
About voice control ..................................................................................................................... 24
Using voice control ..................................................................................................................... 24
Planning a journey using your voice .......................................................................................... 25
Voice control - Drive to .................................................................................................................... 28
About voice control ..................................................................................................................... 28
Using voice control ..................................................................................................................... 28
Planning a journey using your voice .......................................................................................... 29
Entering addresses using your voice ......................................................................................... 31
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The Driving View 32
About the Driving View .................................................................................................................... 32
The Driving View .............................................................................................................................. 32
Driving View Symbols ...................................................................................................................... 33
About replanning settings ................................................................................................................ 33
Advanced Lane Guidance 35
About lane guidance ........................................................................................................................ 35
Using lane guidance ......................................................................................................................... 35
Changing your route 37
Making changes to your route ......................................................................................................... 37
Change route menu .......................................................................................................................... 37
About waypoints .............................................................................................................................. 38
Adding the first waypoint to your route .......................................................................................... 39
Adding further waypoints to your route ......................................................................................... 39
Changing the order of waypoints .................................................................................................... 40
Deleting a waypoint .......................................................................................................................... 40
Changing notification settings for a waypoint ................................................................................ 40
Reactivating a waypoint ................................................................................................................... 41
View map 42
About viewing the map .................................................................................................................... 42
View map .......................................................................................................................................... 42
Options .............................................................................................................................................. 43
Cursor menu ..................................................................................................................................... 44
Map corrections 46
About Map Share ............................................................................................................................. 46
Correcting a map error ..................................................................................................................... 46
Types of map correction .................................................................................................................. 46
Sounds and voices 50
About sounds and voices ................................................................................................................ 50
About computer voices .................................................................................................................... 50
Selecting a voice .............................................................................................................................. 50
Changing the volume level .............................................................................................................. 50
Automatic volume control ............................................................................................................... 51
Settings 52
About Settings .................................................................................................................................. 52
2D/3D settings .................................................................................................................................. 52
Advanced settings ............................................................................................................................ 52
Battery saving ................................................................................................................................... 53
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Brightness ......................................................................................................................................... 53
Car symbol ........................................................................................................................................ 53
Clock.................................................................................................................................................. 53
Connections ...................................................................................................................................... 54
Enable / Disable Bluetooth ............................................................................................................... 54
Enable / Disable flight mode ............................................................................................................ 54
Favourites ......................................................................................................................................... 54
GPS status......................................................................................................................................... 55
Home location .................................................................................................................................. 55
Keyboard ........................................................................................................................................... 56
Language .......................................................................................................................................... 56
Make your own menu ...................................................................................................................... 56
Manage POIs ..................................................................................................................................... 56
Map colours ...................................................................................................................................... 57
Map corrections ................................................................................................................................ 57
Me and my device ............................................................................................................................ 57
Operate left-handed / Operate right handed ................................................................................... 58
Phones .............................................................................................................................................. 58
Reset factory settings ....................................................................................................................... 58
Route planning ................................................................................................................................. 58
Safety settings .................................................................................................................................. 59
Show POI on map ............................................................................................................................ 59
Speaker ............................................................................................................................................. 60
Start up ............................................................................................................................................. 60
Status bar .......................................................................................................................................... 60
Switch map ....................................................................................................................................... 60
Turn off voice guidance / Turn on voice guidance ......................................................................... 61
Units .................................................................................................................................................. 61
Use night colours / Use day colours ............................................................................................... 61
Vehicle and routes ............................................................................................................................ 62
Voices ................................................................................................................................................ 62
Voice control ..................................................................................................................................... 63
Volume .............................................................................................................................................. 63
Points of Interest 64
About Points of Interest ................................................................................................................... 64
Creating POIs .................................................................................................................................... 64
Using POIs to plan a route ............................................................................................................... 66
Showing POIs on the map ............................................................................................................... 67
Calling a POI...................................................................................................................................... 67
Setting warnings for POIs ................................................................................................................ 67
Manage POIs ..................................................................................................................................... 68
Help 69
About getting help ............................................................................................................................ 69
Using Help to phone a local service ................................................................................................ 69
Help menu options ........................................................................................................................... 69
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Hands-free calling 71
About hands-free calls ..................................................................................................................... 71
Connecting to your phone ............................................................................................................... 71
Making a call ..................................................................................................................................... 71
Receiving a call ................................................................................................................................. 72
Auto-answer ..................................................................................................................................... 72
Connecting more phones to your device ........................................................................................ 72
Mobile phone menu ......................................................................................................................... 72
Favourites 74
About Favourites .............................................................................................................................. 74
Creating a Favourite ......................................................................................................................... 74
Using a Favourite .............................................................................................................................. 76
Changing the name of a Favourite .................................................................................................. 76
Deleting a Favourite ......................................................................................................................... 76
Traffic 77
About RDS-TMC ............................................................................................................................... 77
Using traffic information .................................................................................................................. 77
Taking the fastest route .................................................................................................................... 78
Minimising delays............................................................................................................................. 78
Making commuting to work easier .................................................................................................. 79
Getting more information about an incident................................................................................... 80
Checking traffic incidents in your area ............................................................................................ 81
Changing traffic settings .................................................................................................................. 81
Traffic incidents ................................................................................................................................ 82
Traffic menu ...................................................................................................................................... 83
Speed cameras 85
About Speed Cameras ..................................................................................................................... 85
Danger zones in France .................................................................................................................... 85
Speed camera warnings .................................................................................................................. 86
Changing the way you are warned .................................................................................................. 86
Speed camera symbols.................................................................................................................... 87
Report button .................................................................................................................................... 89
Reporting a new speed camera while on the move ....................................................................... 89
Reporting a new speed camera while at home .............................................................................. 89
Reporting incorrect camera alerts ................................................................................................... 89
Types of fixed speed camera you can report ................................................................................. 90
Average speed check camera warnings ......................................................................................... 90
Speed Cameras menu ...................................................................................................................... 91
TomTom camper and caravan products 92
About TomTom camper and caravan products ............................................................................. 92
Vehicle types .................................................................................................................................... 92
Set up your vehicle .......................................................................................................................... 93
Selecting a camper and caravan map ............................................................................................. 94
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Selecting your vehicle type.............................................................................................................. 94
Show the vehicle type quick menu button ..................................................................................... 95
MyTomTom 96
About MyTomTom ........................................................................................................................... 96
Setting up MyTomTom .................................................................................................................... 96
MyTomTom account ........................................................................................................................ 97
Addendum 98
Copyright notices 101
7
What's in the box
TomTom navigation device with removable or integrated mount
USB cable
or
USB car charger
Dashboard mount disks. Disks are included in some products and are available as accessories
for others. For more information, go to tomtom.com/accessories.
Installation poster
What's in the box
8
Positioning the device
Consider carefully where to install your TomTom navigation device in your car. The navigation
device should not block or interfere with any of the following:
Your view of the road
Any of the controls in your car
Any of your mirrors
Any airbags
When your navigation device is installed, you should be able to reach the device easily without
leaning or stretching. You can attach the device to the windscreen or you can use a Dashboard
Mount Disk to attach the mount to your dashboard. Dashboard Mount Disks are included with
some products and are available as accessories. The following diagrams show where you can
safely attach the mount.
TomTom also offers alternative mounting solutions for your TomTom navigation device. For more
information about Dashboard Mount Disks and alternative mounting solutions, go to
tomtom.com/accessories.
Installing in your car
Use the mount provided with your device to install your TomTom device in your vehicle. You can
attach your device to your windscreen or use a Dashboard Mount Disk to attach your device to
your dashboard. See the printed installation instructions included with your product for more information. Read the instructions about positioning your device before you install your device.
To install your device, do the following:
1. Choose the best location to mount your TomTom device. The location should be as smooth as
possible.
2. If you are using the Dashboard Mounting Disk, clean the dashboard and install the disk.
3. Make sure that both the suction cup on the mount and your windscreen or disk are clean and
dry.
4. Press the suction cup of the mount firmly against your windscreen or disk.
5. Turn the rubber grip near the base of the mount in a clockwise direction until you feel it lock.
Read me first
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6. If your mount is not integrated into your device, place your device in the mount, making sure
that it clicks into place.
7. Plug the USB car charger into the power supply on your dashboard.
8. Connect the USB cable to the car charger and your device.
Your navigation device is now installed. The next step is to switch it on and answer a few questions.
Switching on and off
To switch on your navigation device, press and hold the On/Off button until you see the start-up
screen. The first time you switch on your device, you have to hold the button down for up to 15
seconds.
Setting up
Important: Take care to select the correct language as the language you choose will be used for
all text on the screen.
When you first switch on your device, you have to answer a few questions to set up the device.
Answer the questions by tapping the screen.
GPS reception
When you first start your TomTom navigation device, the device may need a few minutes to determine your GPS position and show your current position on the map. In future, your position will
be found much faster, usually within a few seconds.
To ensure good GPS reception, you should use your device outdoors and keep your device upright. Large objects such as tall buildings can sometimes interfere with reception. GPS reception
can also be affected if the device is placed flat on a surface or held flat in your hand.
Micro-SD card slot
Some types of TomTom navigation devices have a micro-SD card slot that is located on the side
or on the bottom of the device.
Before you use the memory card slot, make sure that you have the latest version of the application
installed on your navigation device by connecting to MyTomTom. When your device is up-to-date,
you can use a memory card as extra storage space to add extra maps to your device. Maps can be
purchased from tomtom.com.
About MyTomTom
MyTomTom helps you manage the contents and services of your TomTom navigation device, as
well as giving you access to the TomTom community. You log in to MyTomTom on the TomTom
website. It is a good idea to frequently connect your navigation device to MyTomTom to ensure
you always have the latest updates.
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Tip: We recommend using a broadband internet connection whenever you connect your navigation device to MyTomTom.
Setting up MyTomTom
To set up MyTomTom, do the following:
1. Connect your computer to the internet.
2. Start a browser and go to tomtom.com/getstarted.
3. Click Download now.
Your browser downloads the MyTomTom support application, which you need to install on
your computer in order to connect your device to MyTomTom. Follow the instructions on the
screen if you are asked questions while downloading.
4. When prompted, connect your device to your computer using the USB cable. Then switch
your device on.
Important: You should plug the USB cable directly into a USB port on your computer and not into
a USB hub or USB port on a keyboard or monitor.
Once the MyTomTom support application is installed, you can access MyTomTom from the notification area on your desktop.
Tip: When you connect your navigation device to your computer, MyTomTom tells you if there
are any updates for your device.
Safety settings
We recommend using the safety settings to make your driving as safe as possible.
These are some of the options included in the safety settings:
Show essential menu buttons while driving
Show safety reminders
Warn when driving faster than allowed
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If your device supports voice control, you can also drive more safely by using voice control to
control your navigation device.
Device not starting
In rare cases, your TomTom navigation device may not start correctly or may stop responding to
your taps.
First, check that the battery is charged. To charge the battery, connect your device to the car
charger. It can take up to 2 hours to fully charge the battery.
If this does not solve the problem, you can reset the device. To do this, press and hold the On/Off
button until your device begins to restart.
Charging your device
The battery in your TomTom navigation device charges when you connect it to the car charger or
to your computer.
Important: You should plug the USB connector directly into a USB port on your computer and not
into a USB hub or USB port on a keyboard or monitor.
Sharing information with TomTom
When you first start navigating or perform a reset, your device asks for permission to collect some
information about your use of the navigation device. The information is stored on the device until
we retrieve it. We use it anonymously to improve our products and services.
You can change whether you share this information with us at any time by doing the following:
1. In the Main Menu, tap Settings.
2. Tap Me and my device.
3. Tap My information.
4. Tap No to stop sharing or tap Yes to start sharing.
Additional information
Only if you give us your permission, your navigation device will continuously collect information.
The information is stored on your device until you connect it to your PC, then the information is
sent to TomTom and deleted from your device. The information includes details that identify the
navigation device, details about routes and locations and information entered while you were
using the navigation device.
Immediately after receiving this information, TomTom automatically and irreversibly destroys any
information that allows identification of you or your device. This, now anonymous, information is
used to improve TomTom’s products and services, such as maps, reports on Points of Interest
and average speeds driven. These products and services are also used by government agencies
and businesses.
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Using your navigation device, you can join the MapShare Community, or report speed cameras or
danger zones. If you choose to use either of these services, your reports, that include location
information and your MyTomTom account name, are sent to TomTom and kept together with
your MyTomTom account. TomTom then uses your information to improve its maps and speed
cameras.
If you no longer allow sharing of information, none of the above information is sent to TomTom
and information previously stored on your device is deleted.
TomTom will not give anyone else access to the information collected from your navigation device.
In choosing to provide TomTom with information you are helping to make driving better, specifically by improving maps, traffic flows and reducing congestion. We appreciate your help.
If you think that your information is not being used for the purpose for which you have provided it
to TomTom, contact us at tomtom.com/support.
See our privacy policy at tomtom.com/privacy.
Safety Notice
Some navigation devices contain a GSM/GPRS module which can interfere with electrical devices
such as cardiac pacemakers, hearing aids and aviation equipment.
Interference with these devices may endanger the health or life of you or others.
If your device includes a GSM/GPRS module, do not use it near unprotected electrical units or in
areas where the use of mobile telephones is prohibited, such as hospitals and aircraft.
Take care of your navigation device
It is important to take care of your device:
Do not open the casing of your device under any circumstances. Doing so may be dangerous
and will invalidate the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
Getting help to use your navigation device
You can get further help by going to tomtom.com/support.
For warranty information, go to tomtom.com/legal.
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Planning a route
Important: In the interest of safety and to reduce distractions while you are driving, you should
always plan a route before you start driving.
Important: If you are using a TomTom camper and caravan product, before planning a route you
should set up your device for your vehicle.
To plan a route on your TomTom device, do the following:
1. Tap the screen to open the Main Menu.
2. Tap Navigate to or Drive to.
3. Tap Address.
You can change the country or state setting by tapping the flag before you select a city.
4. Enter the town or city name, or the postcode.
Tip: If your device supports voice control, instead of typing the address, tap the microphone
button to enter the address by speaking to your TomTom device.
Towns with similar names are shown in the list while you type.
Planning a route
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When the correct city or town appears in the list, tap the name to select the destination.
5. Enter the street name.
Streets with similar names are shown in the list while you type.
When the correct street name appears in the list, tap the name to select the destination.
6. Enter the house number, then tap Done.
7. The location is shown on the map. Tap Select to continue or tap Back to enter another ad-
dress.
Important: If you are planning a caravan or camper route and no specific route can be found,
you are asked if you want to use a car route instead. If you use a car route pay special attention to any route restrictions while driving.
15
Tip: If you want your final destination to be a car park, tap Car park and select a location
from the list of car parks close to your general destination.
8. When the new route is shown, tap Done.
For more information about the route, tap Details.
To change your route, for example, to travel via a particular location or to select a new destination, tap Change route.
Your device starts to guide you to your destination, using spoken instructions and on-screen directions.
Route summary
The route summary shows an overview of your route, the remaining distance to your destination
and the remaining estimated journey time.
To view the route summary, tap the right-hand panel on the status bar in the Driving view or tap
View route in the Main Menu and then tap Show route summary.
If you have HD Traffic or an RDS-TMC receiver, the route summary also shows traffic information
about delays on your route.
16
Note: To use a TomTom traffic information service, you may need a subscription or a receiver.
Traffic services are not supported in all countries or regions. For more information, visit
tomtom.com/services.
Alternative routes
Note: This feature is not available on all TomTom navigation devices.
Your TomTom device helps you reach your destination as quickly as possible by showing you a
faster alternative route when one is available.
To take the alternative route, tap the balloon at the top of the screen. If you don't want to follow
the alternative route, keep driving to continue to receive instructions for your original route.
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Tip: The alternative route disappears when it is no longer faster than your original route or it is
too late for you to choose it.
To change how you are asked about alternative routes, tap Settings and then Route planning. Tap
Next until you reach Replanning settings.
Selecting a route type
Every time you plan a route, you can choose to be asked about the type of route you want to plan.
To do this, tap Settings followed by Route planning, then Route types. Tap Ask me every time I
plan.
If you are using a TomTom camper and caravan product, to choose the type of route you have to
set your vehicle type to Car. Tap Settings followed by Vehicle and routes, then Vehicle and route
types. Select Car as your vehicle type, then tap Ask me every time I plan.
Note: You can only choose to be asked about the type of route when you select a car as your
vehicle.
The types of route you can choose from are as follows:
Fastest route - the route which takes the least time.
Eco route - the most fuel-efficient route for your journey.
Shortest route - the shortest distance between the locations you set. This may not be the
quickest route, especially if the shortest route is through a town or city.
Walking route - a route designed for making the journey on foot.
Bicycle route - a route designed for making the journey on a bicycle.
Tap Next. If you selected Fastest route, you have to choose if you want to always avoid motorways.
18
Frequent destinations
If you often make trips to the same destinations, you can set your TomTom device to ask if you
want to plan a route to one of these locations every time the device starts. This is faster than planning a route in the normal way.
Show my frequent destinations
You can set your TomTom device to ask if you want to plan a route to one of your frequently visited destinations every time the device starts.
To change this setting, do the following:
1. Tap Start up in the Settings menu and then select Ask for a destination.
2. Tap Yes, then tap Yes again to begin entering information about the destination.
3. Select a symbol for the destination and tap Done to set the symbol, then tap Yes.
Tip: To add new destinations, select one of the numbered symbols and enter a name for the
new destination button.
4. Tap Yes and if required enter a new name, then tap Done.
5. Enter the address details in the same way you enter an address when planning a route, then
tap Done.
6. If you want to set more destinations, repeat the steps above. Otherwise, tap Done.
7. You are asked if you want to change the start-up image.
8. If you want to change the image, tap Yes then follow the instructions shown on the screen.
Otherwise, tap No.
Every time your device starts, you are asked if you want to plan a route. If you tap Cancel, the
Driving View opens.
Using arrival times
You can set your TomTom device to ask you if you need to arrive at a particular time when you
plan a route.
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Status bar
Tap Status bar in the Settings menu, to enable or disable arrival time
notifications.
To enable arrival time notifications, select Leeway.
After planning a route, tap YES to enter a preferred arrival time.
Your device calculates your arrival time and shows you whether you will arrive on time.
You can also use this information to work out when you need to leave. If your device shows that
you will arrive 30 minutes early, you can wait and leave in 30 minutes time, rather than arrive early.
Your arrival time is constantly recalculated during your journey. The status bar shows whether you
will arrive on time or if you are going to be late, as shown below:
You will arrive 55 minutes before the arrival time you entered.
If the estimated arrival time is more than five minutes before the time you
entered, it is shown in green.
You will arrive 3 minutes before the arrival time you entered.
If the estimated arrival time is less than 5 minutes before the time you
entered, it is shown in yellow.
You will arrive 19 minutes late.
If the estimated arrival time is later than the time you entered, it is shown
in red.
Navigation menu options
When you tap Navigate to or Drive to, you can set your destination in many ways, not just by
entering the address. The other options are listed below:
Home
Tap this button to navigate to your Home location.
You will probably use this button more than any other.
Favourite
Tap this button to select a Favourite as your destination.
Address
Tap this button to enter an address as your destination.
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Recent destination
Tap this button to select your destination from a list of places you have
recently used as destinations.
Point of Interest
Tap this button to navigate to a Point of Interest (POI).
Spoken address
On some devices you can enter an address using speech. See Voice
control.
Point on map
Tap this button to select a point on the map as your destination using the
map browser.
Latitude Longitude
Tap this button to enter a destination using latitude and longitude values.
Position of last
stop
Tap this button to select your last recorded position as your destination.
Local search
Tap this button to use Local Search with TomTom Places to help you find
shops and businesses in and around your current location.
You can choose to search for shops and businesses near you, near your
destination, near any other destination or in a city.
For example, if you are looking for a swimming pool near your current
location, enter 'swimming pool' and choose the best search result.
Planning a route in advance
You can use your TomTom device to plan a route in advance, selecting your starting point and
your destination.
Here are some more reasons to plan a route in advance:
Find out how long a journey is going to take before you start.
21
You can also compare journey times for the same route at different times of the day or on
different days of the week. Your device uses IQ Routes when planning a route. IQ Routes calculates routes based on the real average speeds measured on roads.
Study the route of a journey you are planning.
Check a route for someone who is coming to visit you and then explain the route to them in
detail.
To plan a route in advance, follow these steps:
1. Tap the screen to bring up the Main menu.
2. Tap the arrow button to move to the next menu screen and tap Plan route.
This button is shown while there is no planned route on your TomTom device.
3. Select the starting point for your journey in the same way that you would select your destina-
tion.
4. Set the destination for your journey.
5. If Route planning settings are set to Ask me every time I plan, select the type of route you
want to plan:
Fastest route - the route which takes the least time.
Eco route - the most fuel-efficient route for your journey.
Shortest route - the shortest distance between the locations you set. This may not be the
quickest route, especially if the shortest route is through a town or city.
Avoid motorways - a route which avoids motorways.
Walking route - a route designed for making the journey on foot.
Bicycle route - a route designed for making the journey on a bicycle.
6. Choose the date and time that you will make the journey you are planning.
Your device uses IQ Routes to work out the best possible route at that time. This is useful to see
how long a journey takes at different times of the day or on different days of the week.
Your navigation device plans the route between the two locations you selected.
Viewing route information
You can access these options for the route you last planned by tapping View route in the Main
Menu or the Details button on the route summary screen.
You can then select from the following options:
Show instructions
Tap this button for a list of all the turn instructions on the route.
This is very useful if you need to explain a route to someone else.
22
Show map of route
Tap this button to see an overview of the route using the map browser.
Show route demo
Tap this button to watch a demo of the journey. You can interrupt the
demo at any time by tapping the screen.
Show route sum-
mary
Tap this button to open the route summary screen.
Show destination
Tap this button to see a preview of your destination.
You can navigate to a car park near your destination, and view any available information about your destination, for example, the phone number.
Show traffic on
route
Tap this button to see all the traffic incidents on your route.
Note: This button is only shown if your device has either a traffic subscription or an RDS-TMC Receiver. Traffic information is not available
in all countries or regions. For more information about TomTom traffic
information services, go to tomtom.com/services.
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Note: Voice control is not supported on all devices or in all languages.
Voice control works in different ways depending on your device type.
Navigate to
If you see the button Navigate to in the Main Menu on your device, read these topics about Voice
Control:
Voice control - Navigate to
Drive to
If you see the button Drive to in the Main Menu on your device, read these topics about Voice
Control:
Voice control - Drive to
Voice control
24
Voice control - Navigate to
About voice control
Note: Voice control is not supported on all devices or in all languages.
Instead of tapping the screen to control your TomTom device, you can use your voice to control
your device.
For example, to increase the volume on your device, you can say "Increase volume".
To view the list of available commands, tap Help in the Main menu, tap Product manuals and then
tap What can I say?
Important: Voice control requires a computer voice. When there is no computer voice installed
and selected on your TomTom device, this feature is not available.
To select a computer voice, tap Voices in the Settings menu, then tap Change voice and select a
computer voice.
Using voice control
To switch on voice control and show the button in the Driving view, tap Voice control in the Settings menu and select Enable voice control.
To switch off voice control and remove the button from the Driving view, tap Voice control in the
Settings menu and select Disable voice control.
The following example shows how to use voice control to plan a journey to your Home address:
1. Tap the microphone button in the Driving view to turn on the microphone.
You see a screen with examples of commands you can say.
Tap What can I say? to see a full list of commands you can say. Alternatively, tap Settings in
the Main menu, tap Voice control and then tap What can I say?
2. When you hear the tone, say a command of your choice. For example, you can say "Navigate
home". Your device is only ready to listen after your hear the tone.
While you are speaking the microphone monitor shows how well the device can hear your
voice:
A green bar means the device can hear your voice.
A red bar means your voice is too loud for the device to recognise individual words.
A grey bar means your voice is too quiet for the device to recognise individual words.
For some phrases, your device asks for confirmation.
25
Tip: For the best recognition of what you say, speak normally without trying to articulate
words in an unnatural way. If there is excessive road noise, for example, you may need to
speak in the direction of the microphone.
3. If the command is correct, say "Yes."
If the command is incorrect, say "No" and repeat the command after you hear the prompt and
tone again.
Your device plans a route from your current location to your destination.
Tip: To stop your device from listening out for further commands, say "Cancel". To go back one
step, say "Back".
Planning a journey using your voice
Important: In the interest of safety and to reduce distractions while you are driving, you should
always plan a route before you start driving.
Note: It's not possible to plan a route using your voice for all maps in all countries, or in all languages.
To plan a route to an address using speech, do the following:
1. Tap the voice control button in the Driving view.
2. When you hear the tone, say, "Navigate to address".
3. Say the name of the town.
Your device shows a list of towns which sound similar to what you said and tells you which
town is at the top of the list.
If the town you hear is the same as the town you requested then say, "Done" or "OK" or "Yes"
or "One" or tap the town at the top of the list.
If the town you hear is incorrect, but the correct town is in the list, say the number next to the
correct town or tap the name of the town.
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For example, if the correct city is Rotterdam and this town is shown at the third item in the list,
you can say, "Three" or tap the name, Rotterdam.
If the name is not in the list, then say "Back" or "No" or tap Back to return to the previous
screen and say the town again when you hear the tone.
4. Say the streetname.
Your device shows a list of streetnames which sound similar to what you said and tells you
which streetname is at the top of the list.
If the streetname you hear is the same as the streetname you requested then say, "Done" or
"OK" or "Yes" or "One" or tap the streetname at the top of the list.
Tip: Different locations may have the same name, such as a road that spans multiple postcodes. When this happens you need to look at the screen and tap the correct location.
If the street name you hear is incorrect, but the correct streetname is in the list, say the number next to the correct streetname or tap the streetname in the list.
If the streetname is not shown in the list, say "Back" or "No" or tap Back to return to the previous screen and then say the streetname again when you hear the tone.
5. Say the house number.
Important: Numbers need to be spoken in the same language as the button names and
menus on your device.
Numbers should be pronounced in the same way you normally say a number, in one continuous sentence. So 357 is pronounced, "Three hundred and fifty seven."
If the number is shown correctly then say, "Done" or "OK" or tap the keyboard to enter the
number.
If the number is shown incorrectly then say, "Back" or "No" or tap the Backspace key and repeat the number.
Tip: If you say, "Back" when there are no numbers on the screen, your device will return you
to the previous screen.
When the number is shown correctly say, "Done" or "OK." Alternatively, enter the number by
tapping the screen.
6. When the route has been calculated and the route summary is shown, tap Done.
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Your device starts to guide you to your destination, using spoken instructions and onscreen directions.
Tip: In addition to planning a route using Voice control, you can tap Navigate to in the Main
menu and then tap Spoken Address. Alternatively you can tap the button at the base of the
keyboard during address entry. When the button is grey, you cannot use speech to enter an address.
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Voice control - Drive to
About voice control
Note: Voice control is not supported on all devices or in all languages.
Instead of tapping the screen to control your TomTom device, you can use your voice to control
your device.
For example, to increase the volume on your device, you can say "Increase volume" or "Volume
50%".
To view the list of available commands, tap Help in the Main menu, tap Product manuals and then
tap What to say.
Important: Voice control requires a computer voice. When there is no computer voice installed
and selected on your TomTom device, this feature is not available.
To select a computer voice, tap Voices in the Settings menu, then tap Change voice and select a
computer voice.
Using voice control
Voice control is switched on by default if it is supported by your chosen language.
To switch off voice control and remove the button from the Driving view, tap Voice control in the
Settings menu and select Disable voice control.
The following example shows how to use voice control to plan a journey to your Home address:
1. Tap the microphone button in the Driving view to turn on the microphone.
You see a screen with examples of commands you can say.
Tap What to say to see a full list of commands you can say. Alternatively, tap Settings in the
Main menu, tap Voice control and then tap What to say.
2. When you hear "Say a command" followed by a tone, say a command of your choice. For
example, you can say "Drive home". Your device is only ready to listen after your hear the
tone.
While you are speaking the microphone monitor shows how well the device can hear your
voice:
A green bar means the device can hear your voice.
A red bar means your voice is too loud for the device to recognise
individual words.
A grey bar means your voice is too quiet for the device to recognise
individual words.
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For some phrases, your device repeats what you say and asks for confirmation.
Tip: For the best recognition of what you say, speak normally without trying to articulate
words in an unnatural way. If there is excessive road noise, for example, you may need to
speak in the direction of the microphone.
3. If the command is correct, say "Yes."
If the command is incorrect, say "No" and repeat the command after you hear the prompt and
tone again.
Your device plans a route from your current location to your destination.
Tip: To stop your device from listening out for further commands, say "Cancel". To go back one
step, say "Back".
Planning a journey using your voice
Important: In the interest of safety and to reduce distractions while you are driving, you should
always plan a route before you start driving.
Note: It's not possible to plan a route using your voice for all maps in all countries, or in all languages.
To plan a route to an address using speech, do the following:
1. Tap the voice control button in the Driving view.
2. When you hear the tone, say, "Navigate to address" or "Drive to address".
Tip: Your device has either Navigate to or Drive to on the button in the Main Menu. When
planning a route to an address using speech, say "Navigate to address" if the button shows
Navigate to or "Drive to address" if the button shows Drive to.
3. Say the name of the town.
Your device shows a list of towns which sound similar to what you said and tells you which
town is at the top of the list.
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If the town you hear is the same as the town you requested then say, "Done" or "OK" or "Yes"
or "One" or tap the town at the top of the list.
If the town you hear is incorrect, but the correct town is in the list, say the number next to the
correct town or tap the name of the town.
For example, if the correct city is Rotterdam and this town is shown at the third item in the list,
you can say, "Three" or tap the name, Rotterdam.
If the name is not in the list, then say "Back" or "No" or tap Back to return to the previous
screen and say the town again when you hear the tone.
4. Say the streetname.
Your device shows a list of streetnames which sound similar to what you said and tells you
which streetname is at the top of the list.
If the streetname you hear is the same as the streetname you requested then say, "Done" or
"OK" or "Yes" or "One" or tap the streetname at the top of the list.
Tip: Different locations may have the same name, such as a road that spans multiple postcodes. When this happens you need to look at the screen and tap the correct location.
If the street name you hear is incorrect, but the correct streetname is in the list, say the number next to the correct streetname or tap the streetname in the list.
If the streetname is not shown in the list, say "Back" or "No" or tap Back to return to the previous screen and then say the streetname again when you hear the tone.
5. Say the house number.
Important: Numbers need to be spoken in the same language as the button names and
menus on your device.
Numbers should be pronounced in the same way you normally say a number, in one continuous sentence. So 357 is pronounced, "Three hundred and fifty seven."
If the number is shown correctly then say, "Done" or "OK" or tap the keyboard to enter the
number.
If the number is shown incorrectly then say, "Back" or "No" or tap the Backspace key and repeat the number.
Tip: If you say, "Back" when there are no numbers on the screen, your device will return you
to the previous screen.
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