TOA Electronics U720 User Manual
Sprint Mobile Broadband
USB Modem
by Novatel Wireless
Ovation™ U720
www.sprint.com
© 2007 Sprint Nextel. All rights reserved. SPRINT and other trademarks
are trademarks of Sprint Nextel.
Part No: 90024008 Rev. 2.0
Table of Contents
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Section 1: Sprint Mobile Broadband USB Modem Basics 1
1A. Introducing the Sprint Mobile Broadband USB Modem 3
Your Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . .4
CDMA Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Section 2: Installing the Sprint Mobile Broadband
USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2A. Getting Started With Your Sprint Mobile Broadband
USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
The Sprint Mobile Broadband USB Modem Software . . . . . . . . 12
Activating and Using Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . 13
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2B. Installing the Sprint Mobile Broadband USB Modem 15
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installing the Sprint Connection Manager Software . . . . . . . . . 18
Inserting and Removing the Sprint Mobile Broadband
USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Activating Your Sprint Mobile Broadband USB Modem . . . . . . 25
2C. Sprint Connection Manager Software . . . . . . . . . . . . . 29
The Sprint Connection Manager Software Window . . . . . . . . . 32
LED Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
System Tray Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Establishing and Terminating Connections . . . . . . . . . . . . . . . . . 42
Sprint Connection Manager Software Menu Options
and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
2D. Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Overview of Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Menu Item Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
2E. Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Problem Causes and Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Reinstalling the Sprint Mobile Broadband USB Modem Driver 64
Resolving Resource Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Additional Troubleshooting Tools . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Section 3: Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
3A. Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Section 4: Technical Specifications and Regulatory
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
4A. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 83
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Transmitter Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Receiver Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
4B. Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . 89
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Section 5: Safety and Terms & Conditions . . . . . . . . . .93
5A. Safety and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
5B. Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Subscriber Agreement
General Terms and Conditions of Service . . . . . . . . . . . . . . . . . . 100
Novatel Wireless Limited Warranty and Liability . . . . . . . . . . . 120
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Welcome to Sprint
We are committed to bringing you the best wireless technology
available, and we built our network right from the start, so no
matter where you are on the network, all your services will work
the same.
When it comes to mobile connectivity, the Sprint Mobile
Broadband USB modem offers more freedom than ever before. No
wires, no cables, just access to your data when you need it. The
power of the Internet and company data is truly at your fingertips.
This guide will familiarize you with our technology and with your
new Sprint Mobile Broadband USB modem and Sprint Connection
Manager software through simple, easy-to-follow instructions.
Welcome and thank you for choosing Sprint.
i
Introduction
This User Guide introduces you to Sprint service and all the
features of your new Sprint Mobile Broadband USB modem.
The guide is divided into five sections:
⽧ Section 1: Sprint Mobile Broadband USB Modem Basics
⽧ Section 2: Installing the Sprint Mobile Broadband USB Modem
⽧ Section 3: Web Access
⽧ Section 4: Technical Specifications and Regulatory Information
⽧ Section 5: Safety and Terms & Conditions
Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of
your USB modem and wireless network service. The Table of
Contents and Index will also help you quickly locate specific
information.
You'll get the most out of your new Sprint Mobile Broadband
USB modem if you read each section. However, if you'd like to
get right to a specific feature, you can go directly to that page.
Follow the instructions in that section and you'll be ready to
use your USB modem in no time.
Note:
You can print out this guide to keep on hand or view it
online. If you're viewing it online, simply click on a topic
in the Table of Contents or on any page reference within
a section to go directly to that topic.
ii
Section 1
Sprint Mobile Broadband
USB Modem Basics
2
Section 1A
Introducing the Sprint Mobile Broadband USB Modem
In This Section
⽧ Your Sprint Mobile Broadband USB Modem
⽧ CDMA Networks
⽧ Package Contents
⽧ About This Guide
This section introduces the basic features and functions of your
Sprint Mobile Broadband USB modem, the materials included with
your device, and an overview of the sections in this User Guide.
Section 1A: Introducing the Sprint Mobile Broadband USB Modem 3
Your Sprint M obi le B roadban d USB Modem
Your Sprint Mobile Broadband USB modem connects to a USB
port and functions as a wireless network EVDO device. This
device allows you to:
䢇 Access your company network.
䢇 Send and receive email.
䢇 Access the Internet.
CDMA Networks
The Sprint Mobile Broadband USB modem operates over a
type of wireless network called CDMA (Code Division Multiple
Access). This network technology has many features beyond
providing a wireless link, such as Web Messaging, which
allows you to receive short messages using the Sprint Mobile
Broadband USB modem.
To use the Sprint Mobile Broadband USB modem, you need an
account that gives you access to a CDMA network.
Every CDMA network operates on one of three radio
frequency bands. Your Sprint Mobile Broadband USB modem
takes advantage of the high-speed CDMA 1xEV-DO network
and operates on the 1900 MHz band.
The Sprint Mobile Broadband USB modem uses CDMA
1xEV-DO Rev A technology and is backwardly compatible
with currently deployed EV-DO Rev 0 and 1xRTT, enabling
real-time high-speed wireless access to email, the Internet, or
your company network. The device runs on most current
Windows-compatible laptop or desktop computers, and it
provides peak data transmission speeds of up to 3.1 megabits
4 Section 1A:
Introducing the Sprint Mobile Broadband USB Modem
per second (Mbps) on the downlink and up to 1.8 Mbps on the
uplink on EV-DO Rev A networks.
The Sprint Mobile Broadband USB modem provides average
Note:
download speeds in EV-DO Rev. A coverage areas of 600-1400
kilobits per second (kbps) and average upload speeds of 350500 kbps. Average download speeds outside the EV-DO Rev. A
coverage area are 400-700 Kbps with average upload speeds
of 50-70 Kbps.
More information about CDMA networks is available on the
CDMA Development Group Web site, www.cdg.org.
USB EVDO Modem
A USB modem (EVDO device) is a revolutionary new way to access
the Internet, while delivering the most advanced multimedia
streaming services and connectivity. Almost every laptop and
desktop has a USB port, so this provides you with the ability to
easily move your Sprint Mobile Broadband USB modem from
platform to platform (laptop or desktop).
During Sprint connections, the Sprint Mobile Broadband USB
modem is a true USB EVDO modem, functioning just like the
modems familiar to most business computer users. It has an
advanced dual band diversity antenna system design that
incorporates an external flip antenna, maximizing data speed
performance, and allows for stronger network signal reception.
Once installed and configured for NDIS mode, the USB modem
connects instantly to the CDMA network with just a few mouse
clicks. To surf the Web, you simply connect the USB modem to a
USB port, click a few buttons, and launch your Internet browser. To
access your company network, you may need to launch an
extranet client after you connect to the CDMA network.
Section 1A: Introducing the Sprint Mobile Broadband USB Modem 5
To optimize your settings for faster speeds and data
Tip:
conservation when accessing your company network,
work in “Offline”mode and synchronize periodically to
send and receive company email. Do not use the Preview
Pane, and save or drag and drop attachments to a
desktop folder before opening them (rather than
double-clicking them in the email). For more detailed
information, see the Microsoft white paper located at:
www.microsoft.com/office/outlook/evaluation/perform.doc.
Package Contents
Your Sprint Mobile Broadband USB modem package contains
the following components:
䢇 Sprint Mobile Broadband USB Modem by Novatel
Wireless Ovation
䢇 Connection Cable
䢇 A Guide to Using Your Sprint Mobile Broadband
USB Modem
䢇 Sprint Connection Manager
TM
U720
SM
CD
6 Section 1A:
Introducing the Sprint Mobile Broadband USB Modem
About This Guide
This User Guide is designed to provide you with all the information
you need to install and use your Sprint Mobile Broadband USB
modem.
䢇 Section 1 (which you are reading) gives you an overview of the
USB modem and its basic features.
䢇 Section 2 provides detailed, step-by-step instructions for
installing and using the Sprint Mobile Broadband USB modem
and Sprint Connection Manager software.
䢇 Section 3 introduces Web access with your USB modem.
䢇 Section 4 provides electrical, radio frequency, and other
specifications for the Sprint Mobile Broadband USB modem, as
well as regulatory notices concerning your Sprint Mobile
Broadband USB modem.
䢇 Section 5 provides important safety and liability information
and includes the Terms and Conditions of use for the Sprint
Mobile Broadband USB modem.
Section 1A: Introducing the Sprint Mobile Broadband USB Modem 7
8
Section 2
Installing the Sprint Mobile
Broadband USB Modem
10
Section 1B
Getting Started With Your Sprint Mobile Broadband USB Modem
In This Section
⽧ Getting Started
⽧ The Sprint Mobile Broadband USB Modem Software
⽧ Activating and Using Sprint Service
⽧ Care and Maintenance
This section outlines the basics of getting started with your
Sprint Mobile Broadband USB modem, including installing the Sprint
Connection Manager software and activating your account.
Section 1B: Getting Started 11
Getting Started
Before you can begin using your Sprint Mobile Broadband USB
modem, you must first:
1. Install the Sprint Connection Manager software,
including the Sprint Mobile Broadband USB modem
driver software.
2. Activate your Sprint account (unless the USB modem
has been preactivated).
3.
Configure the Sprint Mobile Broadband USB modem to use
your account.
The Sprint Mobile Broadband USB Modem Software
The Sprint Mobile Broadband USB modem comes with the
following software:
䢇 Sprint Connection Manager software allows you to manage
the device’s actions and monitor your connections.
䢇 The driver software establishes the interface between the
USB modem and your Windows® operating system.
䢇
With
Novatel Wireless, Inc. Wireless Connections Network
Adapter (NDIS)
wireless connection from the Internet to your corporate
email and network taking advantage of 1xEVDO speeds.
This customizable feature enables an always-on
connectivity experience like an Ethernet card.
䢇 The Bytemobile Optimization Client allows you to enjoy
increased speeds and enhanced graphics to further
improve your experience with image and data
optimization in an easy-to-use visual interface.
you can expand your high-speed broadband
12 Section 1B: Getting Started
The software must be installed before you insert the Sprint Mobile
Broadband USB modem for the first time. Detailed instructions are
provided starting on page 18.
Activating and Using Sprint Service
Before using your Sprint Mobile Broadband USB modem, you must
first set up your Sprint wireless network account.
Call Sprint Customer Service
䢇 If you will be using your Sprint Mobile Broadband USB modem
primarily for business purposes, call 1-888-788-4727.
䢇 If your device is intended primarily for personal use,
call 1-888-715-4588.
You should have the following information available:
䢇 Your billing address
䢇 Your Social Security number or Tax ID number
䢇 Your driver’s license number
䢇 Yo ur Spri nt M obil e Broadba nd USB modem’s ESN (electronic
serial number) (The ESN is printed on the device's label and can
also be displayed during the installation process.)
䢇 A pen and paper to write down your account information
During this call, Sprint Customer Service will help you select your
service plan and guide you through the activation process. They
will also provide you with the following important account
information:
䢇 Your device’s Activation Code
䢇 Your device’s phone number
䢇 Your device’s Lock Code
Section 1B: Getting Started 13
You can use the Lock Code feature to prevent others from
Tip:
using your account should your Sprint Mobile Broadband USB
modem be lost or stolen. See page 58 for instructions on
using this feature.
Unless your device has been preactivated, the Sprint
Connection Manager software application will automatically
detect that no account has been configured when you run it
for the first time. The Sprint Activation Wizard will then
launch and guide you through the activation and
configuration process.
Care and Maintenance
As with any electronic device, the Sprint Mobile Broadband
USB modem must be handled with care to ensure reliable
operation. Follow these guidelines while using and storing
the USB modem:
䢇
Do not apply adhesive labels to the USB modem. They may
cause the device to become jammed inside the USB port.
䢇 The USB connector should fit easily into your USB port.
Forcing the device into a slot may damage the connector.
䢇 Protect the USB modem from liquids, dust, and
excessive heat.
䢇 Store the USB modem in a safe place, when not in use.
䢇 Never force the USB connector in or out of your
computer’s USB port.
䢇 When using a laptop computer, always remove the USB
modem from the USB port to avoid any damage. (See
page 22 for instructions on proper removal.)
14 Section 1B: Getting Started
Section 2A
Installing the Sprint Mobile Broadband USB Modem
⽧ Getting Started
⽧ Installing the Sprint Connection Manager Software
⽧ Inserting and Removing the Sprint Mobile Broadband USB Modem
⽧ Activating Your Sprint Mobile Broadband USB Modem
This section guides you through the steps necessary to install your
Sprint Mobile Broadband USB modem and make it operational on
your computer.
Section 2A: Installing the Sprint Mobile Broadband USB Modem 15
Getting Started
Before you can use your Sprint Mobile Broadband USB modem,
you must:
1. Install the Sprint Connection Manager software, located
on the installation CD, onto your computer.
Before installing your new software, delete or uninstall any
Note:
previously existing modem or dialer software from your
system.
Do not connect the device to your computer until you have
installed the Sprint Connection Manager software onto your
computer or until instructed to do so by the installation CD.
2. Connect the USB modem to your computer’s USB port.
Windows will detect the device and automatically
install the necessary device drivers.
A driver is software that forms the interface between a device
Note:
(such as the Sprint Mobile Broadband USB modem) and the
operating system on your computer.
3. Launch the Sprint Connection Manager software
application.
4. Activate your Sprint Mobile Broadband USB modem and
Sprint account, unless the device was preactivated. If
your device has not previously been activated, the
Activation Wizard will automatically launch and guide
you through the process.
16 Section 2A: Installing the Sprint Mobile Broadband USB Modem
System Requirements
The Sprint Mobile Broadband USB modem is supported on the
following operating systems:
䢇 Windows® 2000
䢇 Windows® XP
To install and run the Sprint Mobile Broadband USB modem and
accompanying software, your system requires these minimum
resources:
CPU Pentium (166 MHz or higher)
Interface USB port
Communications
Ports
Optical Drive CD-ROM
I/O Resources 1 IRQ, 4096 bytes I/O space
Memory 32 MB
Disk Space 14 MB
2 available; one modem and
one serial
Section 2A: Installing the Sprint Mobile Broadband USB Modem 17
Installing the Sprint Connection Manager Software
Follow the instructions below to install the Sprint Connection
Manager software from the installation CD. This process requires
you to restart your computer at the end of the installation;
therefore, we recommend that you quit all open applications
before you begin installation. The Sprint Connection Manager
software automatically determines your computer’s operating
system and installs all appropriate software.
You may be required to log in with administrative privileges
Note:
depending on your operating system to install the Sprint
Connection Manager software.
Installing the Sprint Connection Manager software and the Sprint
Mobile Broadband USB modem driver:
1. Insert the installation CD into your CD-ROM drive. The
Setup program should start automatically. If the Setup
program does not launch, select Start > Run and enter
d:\Autorun.exe, where d is your CD-ROM drive letter.
2. Select Install Sprint Mobile Broadband (Novatel Wireless).
(The InstallShield® Wizard will start and guide you
through the installation process.)
3. Use the Next and Back buttons to navigate through the
installation wizard, noting the following:
䡲 In order to continue with the installation, you must
select “I accept the terms of the License Agreement.”
䡲 Select the default option, Sprint Mobile Broadband
USB Modem by Novatel Wireless, Inc., if prompted,
and click Next.
䡲 Please wait a few minutes while the software
installs.
18 Section 2A: Installing the Sprint Mobile Broadband USB Modem
You may also be given the option of selecting the
Note:
Bytemobile
option provides increased speeds and enhanced graphics to
further improve your experience with image and data
optimization in an easy-to-use visual interface. If this option
is available you may place a check mark in the check box to
add Bytemobile Optimization.
TM
Optimization Client feature at this time. This
4. Skip to step 7 if you did not check the Bytemobile
Optimization Client option from the Sprint Connection
Manager installation screen (see Note above).
5. If you chose to install the Bytemobile Optimization Client,
the Installshield Wizard and ByteMobile Optimization
Welcome window appear. Click Next and wait a few moments
for the software to install.
6. Now click Finish to complete installation of Bytemobile.
7. Click Restart or Finish to complete installation of the
Sprint Connection Manager software. Once the installation
procedure is complete and you have rebooted your computer
(either automatically or manually), launch Sprint Connection
Manager by clicking on the Sprint Mobile Broadband
(Novatel Wireless) desktop icon.
8. Sprint Connection Manager starts and the Insert your
device... dialog appears. (Do not connect the device until
instructed to do so by Sprint Connection Manager software.)
Section 2A: Installing the Sprint Mobile Broadband USB Modem 19
9. Insert the USB connector into your computer’s USB port.
(See page 22 for complete instructions on proper
insertion and removal.)
Sprint Connection Manager will check to ensure you have the
Note:
latest firmware installed. If there is a new firmware release
for the software, the “Firmware Update” pop-up dialog will
appear. See “Firmware Updates” in this section, beginning on
page 21.
10. Please wait a few moments while Windows
automatically installs the necessary drivers for this
device. A series of Found New Hardware messages
appear and the Found New Hardware Wizard launches.
11. If your USB modem has not been activated, the
Activation Wizard automatically launches and guides you
through the activation process. (For account activation
information, see Section 1B, Getting Started With Your
Sprint Mobile Broadband USB Modem beginning on
page 11.)
12. Windows detects the new hardware (Sprint Mobile
Broadband USB modem) and installs the necessary drivers.
The Add New Hardware Wizard or Found New Hardware
Wizard launches, depending on your operating system.
(For additional information about driver installation, see
“Reinstalling the Sprint Mobile Broadband USB Modem
Driver” on page 64.)
13. Follow the prompts to allow the wizard to install the
drivers.
14. Click OK when you are notified that the installation is
complete.
On completion of this step, the Sprint Connection Manager
software and the Sprint Mobile Broadband USB modem driver
are installed and you can proceed to activate your USB modem
20 Section 2A: Installing the Sprint Mobile Broadband USB Modem
(if it has not already been activated). See “Activating Your Sprint
Mobile Broadband USB Modem” on page 25.
During this time, the Sprint Connection Manager message
Note:
area displays “Updating Hardware” and the Go button is
disabled.
Firmware Updates
The first time you attempt to connect your USB modem to your
computer, Sprint Connection Manager will check to ensure you
have the latest firmware installed. If Sprint Connection Manager
detects that your USB modem needs to be updated a “Firmware
Update” pop-up dialog appears.
To up da te fi rm wa re
1. If you are using a laptop, the AC power adapter must be
plugged into your computer before proceeding.
2. Click OK to launch the firmware update utility and update
the firmware in your USB modem. The software installation
begins. This process takes approximately five minutes. You
may stop the installation at any time by clicking Cancel.
Caution:
Do not disconnect the device from your computer until the
installation process is complete. Failure to complete the
process may result in serious errors.
3. Once the firmware has been successfully downloaded, a
confirmation screen appears. Click OK to return to the
Sprint Connection Manager main user interface.
4.
When the firmware update is completed, it will reset the USB
modem. Please wait a few minutes to initialize the USB
modem from the Sprint network. If the USB modem has not
been activated, it will automatically launch the Sprint Vision
Activation Wizard.
Section 2A: Installing the Sprint Mobile Broadband USB Modem 21
During this time, the Sprint Connection Manager message
Note:
area displays “Updating Hardware” and the Go button is
disabled.
Once the USB modem is provisioned successfully, it will start
IOTA (Internet Over-the-Air) Activation to update your user
profile from the network settings. If the USB modem is not
provisioned or out of the Sprint coverage area, the Sprint
Connection Manager user interface will display “Mobile
Broadband: Searching for service...”.
Inserting and Removing the Sprint Mobile Broadband USB Modem
Inserting the Sprint Mobile Broadband USB Modem
Before you connect the device, you must first install the
Sprint Connection Manager software (see page 18 in this
section). Once you have completed the software installation
procedure, you may insert your device into your computer’s
USB port.
An external USB extension cable is included for your
Note:
convenience. This accessory (not required for use with the
device) is ideal for using USB devices in hard-to-reach and
overcrowded spaces, a common situation with many
computers, relieving strain on your ports and allowing you to
use additional USB devices with convenience.
The USB extension cable, when used with your device, frees
up space around the USB port area. See “Usi ng the External
USB Extension Cable” on page 23.
22 Section 2A: Installing the Sprint Mobile Broadband USB Modem
When you connect the device, the following should occur:
䢇 The USB modem is powered as soon as you connect it to the
computer’s USB port.
䢇 The LED indicator on the device lights up, blinks, and turns
solid green.
䢇 The Sprint Connection Manager software starts (unless the
auto-launch feature has been disabled).
The Sprint Mobile Broadband USB modem also contains an
Note:
antenna that can be used for better coverage; this is an
integral part of the device. To use this feature, flip open the
device's antenna by gently gripping the top right side of the
external cover with your forefinger.
Using the External USB Extension Cable
To use the USB cable:
1. Plug one end of the cable into the Sprint Mobile Broadband
USB modem.
2. Plug the other end into an available USB port on your
computer.
3. The device is powered as soon as the USB extension cable is
connected to the appropriate USB port. (The LED indicator on
the device will turn green.)
4. Launch Sprint Connection Manager and click Connect.
Section 2A: Installing the Sprint Mobile Broadband USB Modem 23
Turning Off the Sprint Mobile Broadband USB Modem
When the Sprint Mobile Broadband USB modem is connected
to the computer, it has power and is trying to communicate
with the network. To turn off the USB modem, Sprint
Connection Manager must be closed.
Removing the Sprint Mobile Broadband USB Modem
1. Close Sprint Connection Manager if it is running. There
are three ways to close the program:
䡲 Click the close icon on the interface.
– or –
䡲 Right-click the Sprint Connection Manager system
tray icon and select Exit from the menu.
– or –
䡲 Click Menu in the upper left-hand corner of the
Sprint Connection Manager window and select Exit.
24 Section 2A: Installing the Sprint Mobile Broadband USB Modem
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