Sprint is committed to bringing you the best wireless
technology available.
network from the ground up, so all your services – whether
it’s Voicemail, Caller ID, Email, or Sprint PCS Picture Mail – will
work the same wherever you go on the Nationwide
Sprint PCS Network.
This guide will familiarize you with our technology and your
new Sprint Power Vision Phone through simple, easy-tofollow instructions. It’s all right here – from setting up your
account passwords and voicemail to using the most
advanced features of Sprint Power Vision.
We built our complete, nationwide
Welcome and thank you for choosing Sprint.
i
Introduction
This Phone Guide introduces you to Sprint PCS Service and all
the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Sprint POwer Vision Phone
⽧ Section 3: Sprint Service Features
⽧ Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of
your new phone and service. The Table of Contents and Index
will also help you quickly locate specific information.
You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you'll
be ready to use your phone in no time.
ii
Phone
Guide
Note:
WAR NI NG
Due to updates in phone software, this printed guide
may not be the most current version for your phone.
Visit www.sprint.com and sign on to My PCS to access
the most recent version of the phone guide.
Please refer to the Important Safety Information section
on page 231 to learn about information that will help
you safely use your phone. Failure to read and follow the
Important Safety Information in this phone guide may
result in serious bodily injury, death, or property
damage.
Your Phone’s Menu
The following list outlines your phone’s menu structure. For
more information about navigating through the menus,
please see “Navigating Through Phone Menus” on page 28.
Press Menu to display the following:
OPTIONS (RIGHT SOFTKEY)
1: Menu Style
1: 3x4 Style2: List Style
2: Focus Effect
1: None2: Warp3: Fire
4: Drop5: Water
3: Background
1: Preset Images2: My Content3: My Albums
WEB
CALL HISTORY
1: Outgoing Calls
2: Incoming Calls
3: Missed Calls
4: Recent Calls
MEDIA PLAYER
1: Channel Listing
2: Memory Card
3: My Play List
ON DEMAND
MISSED ALERTS
iii
MUSIC
MY CONTENT
1: Games
1: Get New Games2: My Content Manager Games
2: Ringers
1: Get New Ringers2: My Content Manager Ringers
3: Screen Savers
1: Get New Screen Savers2: My Content Manager Screen Savers
4: Applications
1: Get New Applications2: My Content Manager Applications
5: IM & Email
1: Get New IM & Email2: My Content Manager IM & Email
6: Call Tones
MESSAGING
1: Send Message
1: Text2: Picture Mail
3: Hand. Msg4: VoiceSMS
2: Text Message
1: Inbox2: Outbox
3: Drafts4: Send Text
3: Picture Mail
1: Inbox2: Sent Mail
3: Saved Mail4: Pending
4: Voice SMS
5: IM & Email
1: Instant Messaging2: PCS Mail
3: AOL 4: MSN
5: Yahoo!6: Earthlink
7: Other
6: Voicemail
iv
1: Call Voicemail2: Clear Envelope
7: Chat & Dating
8: Premium Msg
9: Settings
1: General
1: Notification
1: Message & Icon2: Icon Only
2: Preset Messages
1: Can’t talk right now. Send me a message.2: Call me
3: Where are you?4: Can you pick up5: Meet me at
6: Let’s get lunch.7: The meeting has been cancelled.
8: I’ll be there at9: What time does it start?
10: I love you!11: [Empty]12: [Empty]
13: [Empty]14: [Empty]15: [Empty]
16: [Empty]17: [Empty]18: [Empty]
19: [Empty]20: [Empty]
3: Edit Signature (On/Off)
4: Message Alert
1: Volume
1: Voicemail2: Text Message3: Picture Mail
2: Type
1: Voicemail2: Text Message3: Picture Mail
3: Reminder
1: Off2: Once3: Every 2 min
5: Auto-Erase (Yes/No)
2: Text Message
1: Save in Outbox (Yes/No)2: Priority (Normal/Urgent)
3: Call Back # (None/xxxxxxxxxx/Other)
3: Voice SMS Opt.
1: Speaker Phone (On/Off )2: From Name
TO OL S
1: Voice Service
v
2: Voice Memo
1: Record2: Review
3: Bluetooth
4: Planner
1: Today2: Scheduler
3: Task List4: Countdown
5: Memo Pad
6: World Time
1: Set DST
7: Alarm Clock
1: Alarm #12: Alarm #2
3: Alarm #3
8: Calculator
9: Set Time (displayed when there is no time information)
PICTURES
1: Camera
Press the right softkey while in camera mode to view the following
options:
1: Flash
1: Off2: On this shot3: Always On
2: Self-Timer
1: Off2: 5 Seconds3: 10 Seconds
3: Fun Tools..
1: Fun Frames
1: Off2: Blue3: Love
4: Roses for Love5: Top Secret6: Under the Sea
7: Winter Greetings
Setting up service on your new Sprint PCS Phone is quick and easy.
This section walks you through the necessary steps to unlock
your phone, set up your voicemail, establish passwords, and
contact Sprint for assistance with your Sprint PCS Service.
Setting Up Service
Section 1A: Setting Up Service3
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you
need to do is unlock it.
If your phone is not activated, please refer to the activation
card included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Press Unlock ().
To select a softkey, press the softkey button directly below the
Note:
softkey text that appears at the bottom left and bottom right
of your phone’s display screen. Softkey actions change
according to the screen you’re viewing and will not appear if
there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
If you can’t recall your lock code, try using the last four digits
Tip:
of either your Social Security number or Sprint PCS Phone
number or try 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4PCS (4727).
4Section 1A: Setting Up Service
Setting Up Your Voicemail
All unanswered calls to your Sprint PCS Phone are
automatically transferred to your voicemail, even if your
phone is in use or turned off. Therefore, you will want to set
up your voicemail and personal greeting as soon as your
Sprint PCS Phone is activated.
To set up your voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your passcode
䡲 Record your name announcement
䡲 Record your greeting
䡲 Choose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding ,
bypassing the need for you to enter your passcode)
Voicemail Passcode
Note:
If you are concerned about unauthorized access to your
voicemail account, Sprint recommends you enable your
voicemail passcode.
For more information about using your voicemail, see “Using
Voicemail” on page 170.
Setting Up Service
Section 1A: Setting Up Service5
Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your Sprint PCS Vision or Sprint Power Vision account. To
ensure that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account Password
If you are the account owner, you'll have an account password
to sign on to
Customer Service. Your default account password is the last
four digits of your Social Security number. If you are not the
account owner (if someone else receives the invoice for your
Sprint PCS Service), you can get a sub-account password at
www.sprint.com.
Voicemail Password
You'll create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail” on
page 170 for more information on your voicemail password.
Sprint PCS Vision or Sprint Power Vision Password
With your A920 by Samsung, you may elect to set up a Sprint PCS
Vision or Sprint Power Vision Password. This optional
password may be used to authorize purchase of Premium
Services content and to protect personal information on
multi-phone accounts.
For more information, or to change your passwords, sign on
to
www.sprint.com or call Sprint Customer Service at
1-888-211-4PCS (4727).
www.sprint .com and to use when calling Sprint
6Section 1A: Setting Up Service
Getting Help
Visit www.sprint.com
You can go online to:
䢇 Access your account information
䢇 Check your minutes used (depending on your
Sprint PCS Service Plan)
䢇 View and pay your bill
䢇 Make your life easier by enrolling in Sprint PCS Online
Billing and Automatic Payment
䢇 Purchase accessories
䢇 Shop for the latest Sprint PCS Phones
䢇 View available Sprint PCS Service Plans and options
䢇 Learn more about Sprint Power Vision and other great
products like Sprint PCS Picture Mail
screen savers, and more
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
䢇 Dial on your Sprint PCS Phone
䢇 Sign on to your account at www.sprint.com
䢇 Call us toll-free at 1-888-211-4727 (Consumer customers)
or 1-888-788-4727 (Business customers)
䢇 Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742
SM
, games, ringers,
Setting Up Service
Section 1A: Setting Up Service7
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to
invoicing information on your Sprint PCS Account. This
information includes balance due, payment received,
invoicing cycle, and an estimate of the number of minutes
used since your last invoicing cycle.
To access automated invoicing information:
䊳 Press .
This service may not be available in all Affiliate areas.
Note:
Sprint PCS Directory Assistance
You have access to a variety of services and information
through Sprint PCS Directory Assistance, including
residential, business, and government listings; movie listings
or show times; driving directions, restaurant reservations,
and major local event information. You can get up to three
pieces of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint PCS Directory
Assistance and you will be billed for airtime.
To call Sprint PCS Directory Assistance:
䊳 Press .
8Section 1A: Setting Up Service
Sprint Operator Services
Sprint PCS Operator Services provides assistance when
placing collect calls or when placing calls billed to a local
telephone calling card or third party.
To access Sprint Operator Services:
䊳 Press .
For more information or to see the latest in products and
services, visit us online at
Sprint Operator Services may not be available in all Affiliate
Note:
areas.
www.sprint .com.
Setting Up Service
Section 1A: Setting Up Service9
10
Section 2
Your Sprint PCS Phone
12
Section 2A
Your Sprint PCS Phone: The Basics
In This Section
⽧ Front View of Your Phone
⽧ Viewing the Display Screen
⽧ Features of Your Sprint PCS Phone
⽧ Turning You r Pho ne On and Off
⽧ Using Your Phone’s Battery and Charger
⽧ Navigating Through Phone Menus
⽧ Displaying Your Phone Number
⽧ Making and Answering Calls
⽧ Entering Text
Your Sprint PCS Phone is packed with features that simplify your
life and expand your ability to stay connected to the people and
information that are important to you. This section will guide
you through the basic functions and calling features of your
phone.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics13
Front View of Your Phone
1. Speaker
2. Display Screen
3. Navigation Key
4. Left Softkey
5. OK/Menu Key
6. TALK Key
7. Volume Key
8. Voicemail Key
9. Headset Jack
10. Numeric Keypad
11. Shift/Asterisk Key
12. Power/Accessory Interface
Connector
21. Right Softkey
20. END Key
19. Camera Key
18. Voice Command/
Speakerphone Key
17. BACK Key
16. TransFLASH™ Memory Slot
15. Space/Pound Key
14. Plus Code
Dialing Key
13. Microphone
14Section 2A: Your Sprint PCS Phone: The Basics
Key Functions
1. Speaker allows you to hear the other caller and the
different ring tones or sounds offered by your phone.
2. Display Screen displays all the information needed to
operate your phone, such as the call status, the
contacts, the date and time, the signal and battery
strength, etc.
3. Navigation Key scrolls through the phone’s menu
options and acts as a shortcut key from standby mode.
Keys can be reassigned to create customized shortcuts.
䡲 Press Up to access Missed Events.
䡲 Press Down to access My Content.
䡲 Press Right to launch Music.
䡲 Press Left to view your Media Player.
4. Left Softkey allows you to select softkey actions or menu
items corresponding to the bottom left line on the
display screen.
5. OK /Menu Key allows you to access the menu screen. It
also allows you to accept choices when navigating
through a menu.
6. Talk Key allows you to place or receive calls, answer Call
Waiting, use Three-Way Calling, or activate Voice Dial.
7. Vol ume Key allows you to adjust the ringer volume in
standby mode (with the flip open) or adjust the voice
volume during a call. The volume key can also be used
to scroll up or down to navigate through the different
menu options. To mute the ringer during an incoming
call, press the volume key up or down.
8. Voicemail Key allows you to press and hold to
automatically dial your voicemail.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics15
9. Headset Jack allows you to plug in an optional headset
for convenient, hands-free conversations.
10. Numeric Keypad allows you to enter numbers, letters,
and characters.
11. Shift/Asterisk Key enters the asterisk [*] character for
calling features. In text entry mode, press to change the
capitalization mode.
12. Power/Accessory Interface Connector all ows you to plug in
the battery charger or connect optional accessories,
such as a USB cable.
13. Microphone allows other callers to hear you clearly
when you are speaking to them.
14. Plus Code Dialing Key automatically dials the
international access code for the country in which you
are located (for instance, 011 for international calls
placed from the United States).
15. Space/Pound Key enters the pound [#] character for
calling features. In text entry mode, press to enter a
space.
16. TransFLASH™ Memory Slot allows you to insert a
specialized memory card made especially for mobile
phones. Your phone supports up to 512 MB of
TransFLASH memory.
17. Back Key (Clear) deletes characters from the display in
text entry mode. When in a menu, press the Back key to
return to the previous menu. This key also allows you to
return to the previous screen in a Sprint PCS Vision
session.
16Section 2A: Your Sprint PCS Phone: The Basics
18. Voice Command/Speakerphone Key allows you to say
commands to perform common functions supported by
your phone or turn the speakerphone on or off during a
call. Press and release the inner key to initiate
speakerphone mode.
19. Camera Key allows you to capture a picture when you
are in camera mode.
20. End Key (Power) ends a call. Press and hold this key for
two seconds to turn your phone on or off. While in the
main menu, it returns the phone to standby mode and
cancels your input. When you receive an incoming call,
press to enter silent mode and mute the ringer.
21. Right Softkey allows you to select softkey actions or
menu items corresponding to the bottom right line on
the display screen.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics17
Viewing the Display Screen
Your phone’s display screen provides a wealth of information
about your phone’s status and options. This list identifies the
symbols you’ll see on your phone’s display screen:
To view a list of your phone’s icons and descriptions, from the
Tip:
main menu select Settings > Phone Info > Icon Glossary.
displays your current signal strength. The more
lines you have, the stronger your signal.
means your phone cannot find a signal.
tells you a call is in progress.
indicates Sprint Power Vision status.
indicates Sprint Power Vision is available.
indicates Sprint Power Vision is dormant.
indicates Sprint Power Vision is active.
indicates that you have voicemail, text,
numeric pages, picture messages, video
messages, or Wireless Access Protocol (WAP)
messages waiting. Press briefly to see a list of
pending messages or press and hold to dial your
voicemail box.
indicates that a device with Bluetooth technology
is connected.
indicates that Bluetooth technology is enabled.
18Section 2A: Your Sprint PCS Phone: The Basics
indicates that there is an unread message in
your inbox.
indicates that the text message has been read.
indicates that there is an unread urgent message
in your inbox.
indicates that you have read the urgent message.
indicates that the message was sent.
indicates that the message failed to send.
indicates that you have a pending message.
indicates that the message is a draft.
indicates that there is URL text contained in the
text message.
indicates that your Sprint PCS Vision connection
is active.
indicates that your Sprint PCS Vision connection
is dormant or inactive.
indicates that you are receiving information.
indicates that you are sending information.
indicates that your phone is in vibrate all mode.
Section 2A: Your Sprint PCS Phone: The Basics19
Phone Basics
indicates that your phone is in ringer+vibrate
mode.
indicates that the ringer is set at a level
between 1 - 8 or that 1-Beep is selected.
indicates that the ringer is turned off.
indicates that your phone’s ringer+vibrate
is turned off.
shows your current battery charge strength.
(Icon
shown fully charged and completely empty.)
indicates that position location is active.
indicates that position location is inactive.
indicates that the TTY option is on.
indicates that your phone is roaming.
indicates that your message is locked.
indicates that your phone is in Web security
mode.
indicates that an alarm is set on your phone.
indicates that the camera is enabled.
indicates that the camcorder is enabled.
indicates that the self-timer function is enabled.
With the self-timer enabled, a set amount of time
is required prior to taking a picture.
20Section 2A: Your Sprint PCS Phone: The Basics
indicates that the movie light is turned on when
recording video clips.
indicates that the white balance has been set to
Sunny. This is used for taking pictures or movies
outdoors on bright sunny days.
indicates that the white balance has been set to
Cloudy. This is used for taking pictures or
movies outdoors under cloudy conditions.
indicates that the white balance has been set to
Tungsten. This is used for taking pictures or
movies indoors under normal lighting
conditions.
indicates that the white balance has been set to
Fluorescent. This is used for taking pictures or
movies indoors under fluorescent lighting
conditions.
indicates that the white balance has been set to
Manual. This is used for taking pictures indoors
or outdoors using your own custom settings.
allows you to start recording a video or voice
memo.
indicates that a voice memo or video has been
paused.
indicates that a voice memo or video is playing.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics21
indicates that a picture has been assigned a
function. An example may be Picture ID, Screen
Saver, or Incoming Call.
indicates that media has been uploaded to an
online album or folder.
indicates that there is a TransFLASH memory
card installed.
indicates that there is a voice message attached
to an image.
Display indicators help you manage your roaming charges by
Note:
letting you know when you’re off the Nationwide Sprint PCS
Network and whether you’re operating in digital mode. (For
more information, see Section 2D: Controlling Your Roaming
Experience on page 75.)
Features of Your Sprint PCS Phone
Congratulations on the purchase of your Sprint Power Vision
Phone. The A920 by Samsung is lightweight, easy-to-use, and
reliable, and it also offers many significant features and
service options. The following list previews some of those
features and provides page numbers where you can find out
more:
䢇 Digital dual-band capability allows you to make and
receive calls while on the Nationwide Sprint PCS Network
and to roam on other 1900 and 800 MHz digital networks
where Sprint has implemented roaming agreements
(page 75).
䢇 Sprint PCS Vision
Internet in digital mode (page 189).
SM
provides access to the wireless
22Section 2A: Your Sprint PCS Phone: The Basics
䢇 Sprint PCS Mail (page 197), SMS Text Messaging (page
179), and SMS Voice Messaging (page 182) provide quick
and convenient messaging capabilities.
䢇 Sprint PCS Voice Command
SM
lets you dial phone numbers
by speaking someone’s name or the digits of their phone
number (page 223).
䢇 Games, ringers, screen savers, and other applications can
be downloaded to make your Sprint PCS Phone as unique
as you are (page 201). Additional charges may apply.
䢇 The Contacts list allows you to store up to 500 entries,
with up to five phone numbers per entry (page 87).
䢇 The built-in Scheduler offers several personal information
management features to help you manage your busy
lifestyle (page 97).
䢇 Your Sprint PCS Phone is equipped with a Location
feature for use in connection with location-based services
that may be available in the future (page 55).
䢇 Your phone’s external LCD display allows you to monitor
the phone’s status and to see who’s calling without
opening the phone.
䢇 T9® Text Input lets you quickly type messages with one
key press per letter (page 42).
䢇 Speed dial lets you dial phone numbers with one or two
key presses (page 40).
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics23
Turning Your Phone On and Off
Turning Your Phone On
To tu rn yo ur ph on e o n:
䊳 Press and release .
Once your phone is on, it may display “Searching for Service,”
which indicates that your phone is searching for a signal.
When your phone finds a signal, it automatically enters
standby mode – the phone’s idle state. At this point, you are
ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
When a signal is found, your phone automatically returns to
standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also initiate a
search for Sprint PCS Service by pressing any key (when your
phone is turned on).
The Power Save feature helps to conserve your battery power
Note:
when you are in an area where there is no signal.
Turning Your P hone Off
To tu rn yo ur ph on e o ff :
䊳 Press and hold for two seconds until you see the
powering down animation on the display screen.
Your screen remains blank while your phone is off (unless the
battery is charging).
24Section 2A: Your Sprint PCS Phone: The Basics
Using Your Phone’s Battery and Charger
War nin g!
Use only Sprint-approved or manufacturer-approved
batteries and chargers with your Sprint PCS Phone. The
failure to use a Sprint-approved or manufacturerapproved battery and charger may increase the risk that
your Sprint PCS Phone will overheat, catch fire, or
explode, resulting in serious bodily injury, death, or
property damage.
Sprint- or manufacturer-approved batteries and accessories
can be found at Sprint Stores or through your phone’s
manufacturer, or call 1-866-343-1114 to order. They’re also
available at
www.sprint.com – click on the Shopping tab at the
top, then look under Phones & Accessories.
Battery Capacity
Your Sprint PCS Phone is equipped with a Lithium Ion (Li-Ion)
battery. It allows you to recharge your battery before it is
fully drained. The battery provides up to 3.5 hours of
continuous digital talk time.
When the battery reaches 5% of its capacity, the battery icon
blinks. When there are approximately two minutes of talk
time left, the phone sounds an audible alert and then powers
down.
Long backlight settings, searching for service, vibrate mode,
Note:
Bluetooth, and browser use affect the battery’s talk and
standby times.
Be sure to watch your phone’s battery level indicator and
Tip:
charge the battery before it runs out of power.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics25
Installing the Battery
To install the Li-Ion battery:
䊳 To install, insert the battery into the opening on the
back of the phone and gently press down until the latch
snaps into place.
Removing the Battery
To remove your battery:
1. Make sure the power is off so that you don’t lose any
stored numbers or messages.
2. Press the battery release latch up and remove the
battery from the phone at a 45-degree angle.
26Section 2A: Your Sprint PCS Phone: The Basics
Charging the Battery
Your Sprint PCS Phone’s Li-Ion battery is rechargeable and
should be charged as soon as possible so you can begin using
your phone.
Keeping track of your battery’s charge is important. If your
battery level becomes too low, your phone automatically
turns off and you will lose all the information you were just
working on. For a quick check of your phone’s battery level,
glance at the battery charge indicator located in the upperright corner of your phone’s display screen. If the battery
charge is getting too low, the battery icon() blinks and
the phone sounds a warning tone.
Always use a Sprint-approved desktop charger, travel
charger, or vehicle power adapter to charge your battery.
War nin g!
Using the wrong battery charger could cause damage to
your phone and void the warranty.
Using the Travel Charger
To use the travel charger provided with your phone:
䊳 Plug the round end of the AC adapter into the phone’s
power interface connector and the other end into an
electrical outlet.
䡲 A red indicator light on the phone lets you know the
battery is charging.
䡲 An on-screen indicator lets you know that the battery
is charged.
It takes about three hours to fully recharge a completely
rundown battery.
Section 2A: Your Sprint PCS Phone: The Basics27
Phone Basics
Navigating Through Phone Menus
The navigation key on your Sprint PCS Phone allows you to
scroll through menus quickly and easily. The scroll bar at the
right of the menu keeps track of your position in the menu at
all times.
To navigate through a menu, simply press the navigation key
up or down. If you are in a first-level menu, such as Settings,
you may also navigate to the next or previous first-level
menu by pressing the navigation key right or left.
For a diagram of your phone’s menu, please see “Your Phone’s
Menu” on page iii.
Selecting Menu Items
As you navigate through the menu, menu options are
highlighted. Select any numbered option by simply pressing
the corresponding number on the phone’s keypad. You may
also select any item by highlighting it and pressing
For example, if you want to view your last incoming call:
1. Select Menu () to access the main menu.
2. Select Call History by pressing or by highlighting it
and pressing
3. Select Incoming Calls by pressing or by highlighting
it and pressing
are displayed on the screen.)
.
. (If you have received any calls, they
.
For the purposes of this guide, the above steps condense into
Note:
“Select Menu > Call History > Incoming Calls.”
28Section 2A: Your Sprint PCS Phone: The Basics
Backing Up Within a Menu
To go to the previous menu:
䊳 Press .
To return to standby mode:
䊳 Press .
Displaying Your Phone Number
Just in case you forget your phone number, your Sprint PCS
Phone can remind you.
To di sp la y y ou r p ho ne nu mb er :
䊳 Select Menu > Settings > Phone Info > Phone Number.
(Your phone number and other information about your
phone and account will be displayed.)
To select Menu, press the menu key. To select menu options
Note:
(such as Settings, above), highlight the option and press OK.
(If the menu options are numbered, you may also select an
option simply by pressing the corresponding number key.)
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics29
Making and Answering Calls
Making Calls
Placing a call from your Sprint PCS Phone is as easy as making
a call from any landline phone. Just enter the number and
press , and you’re on your way to clear calls.
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number from standby mode. (If you make
a mistake while dialing, press to erase one digit at a
time. Press and hold to erase the entire number.)
3. Press . (To make a call when you are roaming and
Call Guard is enabled, press and then . See
“Using Call Guard” on page 79.)
4. Press or close the phone when you are finished.
To redial your previous call, press TAL K twice.
Tip:
You can also place calls from your Sprint PCS Phone by using
Contacts menu (page 89), Sprint PCS Voice Command
223), speed dialing numbers from your Contacts (page 40),
using Voice Activated Dialing (page 108), and using your Call
History listings (page 83).
30Section 2A: Your Sprint PCS Phone: The Basics
SM
(page
Dialing Options
When you enter numbers in standby mode, select
Options () to see the following dialing options.
To initiate an option, press the corresponding softkey button.
䢇 Send Msg allows you to send a text or voice SMS message
with attachments to the number being dialed.
䢇 Dial dials the number or digits displayed.
䢇 Save: Enter a seven- or ten-digit number (phone number
and area code) and press or Options (). Select Save
to save the phone number. (See “Saving a Phone Number”
on page 36.)
䢇 Find: Enter a digit or string of digits and press Options
(right softkey). Press Search to display Contacts entries
that contain the entered numbers. (See “Finding a Phone
Number” on page 37.)
䢇 Hard Pause allows you to enter a hard pause. To continue
dialing, you must press a key. (See “Dialing and Saving
Phone Numbers With Pauses” on page 38.)
䢇 2sec Pause allows you to enter a 2-second pause. The
phone will pause, then continue dialing without any
additional keys being pressed. (See “Dialing and Saving
Phone Numbers With Pauses” on page 38.)
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics31
Answering Calls
To answer an incoming call:
1. Make sure your phone is on. (If your phone is off,
incoming calls go to voicemail.)
2. Press to answer an incoming call. (Depending on
your phone’s settings, you may also answer incoming
calls by opening the phone or by pressing any number
key. See “Call Answer Mode” on page 62 for more
information.)
Your Sprint PCS Phone notifies you of incoming calls in the
following ways:
䢇 The phone rings and/or vibrates.
䢇 The indicator light flashes.
䢇 The backlight illuminates.
䢇 The screen displays an incoming call message.
If the incoming call is from a number stored in your Contacts,
the entry’s name is displayed. The caller’s phone number may
also be displayed, if available.
If Call Answer is set to Tal k Ke y, the following options are also
displayed. To select an option, press the corresponding
softkey button.
䢇 Answer to answer the call.
䢇 Ignore to send the call to your voicemail box.
To quiet the ringer, press the back, end, or volume key.
Tip:
32Section 2A: Your Sprint PCS Phone: The Basics
Answering a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your roaming
charges when making or receiving calls while outside the
Nationwide Sprint PCS Network. Please see Section 2D:
Controlling Your Roaming Experience for more information
about roaming.
To answer a call when you are roaming and Call Guard is enabled:
䊳 Select Answer to answer the call. (See “Using Call
Guard” on page 79 for additional information.)
When your phone is off, incoming calls go directly to
Note:
voicemail.
Ending a Call
To disconnect a call when you are finished:
䊳 Close the phone or press .
Missed Call Notification
When an incoming call is not answered, the Missed Call log is
displayed on your screen.
To display the Missed Call entry from the notification screen:
䊳 Highlight the entry and press . (To dial the phone
number, press .)
To display a Missed Call entry from standby mode:
1. Select Menu > Call History > Missed calls.
2. Highlight the entry you wish to view and press .
Section 2A: Your Sprint PCS Phone: The Basics33
Phone Basics
Calling Emergency Numbers
You can place calls to 911 (dial and press ),
even if your phone is locked or your account is restricted.
When you place an emergency call, your phone automatically
Note:
enters Emergency mode.
During an emergency call, press Options (right softkey) to
display your options. To select an option, highlight it and
press
䢇 Unlock Phone to unlock your phone (appears only if the
䢇 To close the pop-up menu (appears only if the phone is
Tip:
To exit Emergency mode:
.
phone is locked).
unlocked), press the key.
Press Options (right softkey), then phone info & phone
number to display your phone number during an emergency
call.
1. Press to end a 911 call.
2. Press and hold until Emergency mode is
exited.
34Section 2A: Your Sprint PCS Phone: The Basics
In-Call Options
Pressing Options (right softkey) during a call displays a list of
features you may use during the course of a call. To select an
option, press the corresponding keypad number or highlight
the option and press . The following options are available
through the Options menu:
War nin g!
䢇 (1) Key Mute or Key Unmute allows you to mute the key
Due to higher volume levels, do not place the phone
near your ear during speakerphone use.
tones on your phone so the other caller cannot hear you
pressing any keys on your handset.
䢇 (2) Contacts accesses the Contacts menu.
䢇 (3) Messaging accesses the Messaging menu options.
䢇 (4) 3-Way Call allows you to talk to two different people at
the same time. (For more information, see “Making a
Three-Way Call” on page 186.)
䢇 (5) Call History checks your call log for Outgoing, Incoming,
Missed, and All Recent calls. You can also erase the logs
from this menu.
䢇 (6) Vo ice Me mo allows you to record incoming audio from
your conversation. (For more information, see “Managing
Voice Memos” on page 119.)
䢇 (7) To o l s accesses the Tools menu options.
䢇 (8) Phone Info displays the following menu:
䡲 (1) Phone Number
䡲 (2) Icon Glossary
䡲 (3) Version
䡲 (4) Advanced
䡲 (5) Memory Status
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics35
During a call, the left softkey button functions as the Mute
button. Press it to mute the phone’s microphone for privacy.
Press it again to Unmute the phone.
End-of-Call Options
After receiving a call from or making a call to a phone number
that is not in your Contacts, the phone number and the
duration of the call are displayed. The left softkey displays the
Save option. Select this option if you wish to add the new
number to your Contacts. (See “Saving a Phone Number”
below.)
After receiving a call from or making a call to a phone number
that is already in your Contacts, the entry name and phone
number and the duration of the call are displayed. The right
softkey displays the option Call.
The End-of-Call options are not displayed for calls identified
Note:
as No ID or Restricted.
Saving a Phone Number
Your Sprint PCS Phone can store up to 5 phone numbers in
each Contact entry up to a total of 500 phone numbers. Each
entry’s name can contain up to 20 characters. Your phone
automatically sorts the Contacts entries alphabetically.
(For more information, see Section 2F: Using Contacts on
page 87.)
To save a number from standby mode:
1. Enter a phone number and press .
2. Select New Entry or Existing Entry and press .
36Section 2A: Your Sprint PCS Phone: The Basics
The New Entry screen does not display for the first entry saved
Note:
into the contacts. Skip to step 3 if you are entering the first
number in the contacts.
If Existing Entry was selected, press OK to launch the Find
Note:
screen. Locate the desired contact and add the additional
number to the selected entry.
3. Use your navigation key to select a label (Mobile, Home,
Wor k, Pager, or Others) and press .
4. Enter a name for the entry using the numeric keys. Press
to select the desired entry method T9(English), Alpha,
Symbol, or Number. (See “Entering Text” on page 41)
5. When finished entering the name, press to return
to the contact entry.
6. Press for Done to save the entry.
Finding a Phone Number
You can search Contacts entries for phone numbers that
contain a specific string of numbers.
To find a phone number:
1. While in standby mode, enter three or more of the last
digits of the phone number. (The more numbers you
enter, the more specific the search becomes.)
2. Press Options (right softkey) and select Find. (All
Contacts entries matching the entered numbers will be
displayed.)
3. To display the Contacts entry that contains the phone
number you entered, highlight the entry and press .
To dial the number, press .
Section 2A: Your Sprint PCS Phone: The Basics37
Phone Basics
Dialing and Saving Phone Numbers With Pauses
You can dial or save phone numbers with pauses for use with
automated systems, such as voicemail or credit card billing
numbers.
There are two types of pauses available on your phone:
䢇 Hard Pause sends the next set of numbers when you press
the left softkey button.
䢇 2-Second Pause automatically sends the next set of
numbers after two seconds.
You can have multiple pauses in a phone number and
Note:
combine 2-second and hard pauses.
To dial or save phone numbers with pauses:
1. Enter the phone number.
2. Press Options (right softkey) and select either Hard Pause
or 2 sec Pause.
3. Enter additional numbers.
4. Press .
– or –
Press Option () > Save to save the number in your
Contacts.
When dialing a number with a hard pause, press the Talk ke y
Note
to send the next set of numbers.
38Section 2A: Your Sprint PCS Phone: The Basics
Plus (+) Code Dialing
When placing international calls, you can use Plus Code
Dialing to automatically enter the international access code
for your location (for example, 011 for international calls
placed from the United States).
To make a call using Plus Code Dialing:
1. Press and hold until a “+” appears on your phone
display.
2. Dial the country code and phone number you’re calling
and press . (The access code for international dialing
will automatically be dialed, followed by the country
code and phone number.)
Dialing From the Contacts List
To dial directly from a Contacts entry:
1. Select Menu > Contacts > Find.
Shortcut:
2. Highlight the entry you want to call and press .
Press Contact s (right softkey) to list entries.
– or –
To dial another number from the entry, highlight the
name and press , then highlight the number you
wish to call and press .
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics39
Using Speed Dialing
You can store up to 98 numbers in your phone’s speed dial
memory to make contacting friends and family as easy as
pressing a button or two. With this feature, you can dial
speed dial entries using one key press for locations 2-9 or two
key presses for locations 10-99.
To use One-Touch Dialing for speed dial locations 2-9:
䊳 Press and hold the appropriate key for approximately
two seconds. The display confirms that the number has
been dialed when it shows the name and number of the
speed dial.
To use Two-Touch Dialing for speed dial locations 10-99:
1. Press the first digit.
2. Press and hold the second digit for approximately two
seconds. The display confirms that the number has
been dialed when it shows the name and number of the
speed dial.
When you are roaming off the Nationwide Sprint PCS
Note:
Network, you must always dial using eleven digits (1 + area
code + number).
40Section 2A: Your Sprint PCS Phone: The Basics
Entering Text
Selecting a Character Input Mode
Your Sprint PCS Phone provides convenient ways to enter
words, letters, punctuation, and numbers whenever you are
prompted to enter text (for example, when adding a Contacts
entry or when using Sprint PCS Mail and SMS Text
Messaging).
To change the character input mode:
1. When you display a screen where you can enter text,
press the right softkey to change the character input
mode.
2. Select one of the following options:
䡲 T9(English) to enter text using a predictive text
entering system that reduces the number of keys
that need to be pressed while entering a word
(see page 42).
䡲 Alpha to cycle through the alpha characters
associated with the letters on the keypad (see
page 43).
䡲 Sym bol to enter symbols (see page 44).
䡲 Number to enter numbers by pressing the numbers
on the keypad (see page 44).
䡲 Preset Msg to enter preprogrammed messages
(see page 44).
䡲 Recent Msg to enter a message from a list of
previous messages.
䡲 Emoticons to enter “emoticons” (see page 44).
Phone Basics
When entering text, press the * (Shift) key to change letter
Tip:
capitalization (ABC > Abc > abc).
Section 2A: Your Sprint PCS Phone: The Basics41
Entering Characters Using T9 Text Input
T9 Text Input lets you enter text in your Sprint PCS Phone by
pressing keys just once per letter. (To select the T9 Word
mode when entering text, see “Selecting a Character Input
Mode” on page 41.)
T9 Text Input analyzes the letters you enter using an intuitive
word database and creates a suitable word. (The word may
change as you type.)
To enter a word using T9(English) Text Input:
1. Select the T9(English) character input mode. (See
“Selecting a Character Input Mode” on page 41.)
2. Press the corresponding keys once per letter to enter a
word (for example, to enter the word “Bill,” press
). (If you make a mistake, press
to erase a single character. Press and hold to delete
an entire entry.)
If the word you want does not display after you have entered
all the letters, press to scroll through additional word
selections. To accept a word and insert a space, press .
42Section 2A: Your Sprint PCS Phone: The Basics
Entering Characters by Tapping the Keypad
To enter characters by tapping the keypad:
1. Select the Abc mode (See “Selecting a Character Input
Mode” on page 41).
2. Press the corresponding keys repeatedly until the
desired letter appears (for example, to enter the word
“Bill,” press twice, three times, three
times, and three times again). (If you make a
mistake, press to erase a single character. Press and
hold
By default, the first letter of an entry is capitalized and the
following letters are lowercased. After a character is entered,
the cursor automatically advances to the next space after
two seconds or when you enter a character on a different key.
Characters scroll in the following order:
to delete an entire entry.)
. ,@ 1 ?! * # / T U V 8
A B C 2 W X Y Z 9
D E F 3 0
G H I 4 Space
J K L 5 Shift
Phone Basics
M N O 6
P Q R S 7
Section 2A: Your Sprint PCS Phone: The Basics43
Entering Numbers, Symbols, Smileys and Preset
Messages
To enter numbers:
䊳 Select the Number mode and press the appropriate key.
(See “Selecting a Character Input Mode” on page 41.)
To en te r s ym bo ls :
䊳 Select the Symbol s mode. (See “Selecting a Character
Input Mode” on page 41.) To enter a symbol, press the
appropriate key indicated on the display.
To enter “emoticons” (smileys):
䊳 Select the Emoticons mode and press the
appropriate key. (See “Selecting a Character Input
Mode” on page 41.)
To enter preset messages:
1. Select the Preset Msg mode. (See “Selecting a Character
Input Mode” on page 41.)
2. Scroll to the desired preprogrammed message and
press
Note:
.
Preset messages make composing text messages even easier
by allowing you to enter preset messages, such as “Meet me
at,” “Let’s get lunch,” or a customized preset message of your
own. (For more information on preset messages, please see
“Managing Preset Messages” on page 58.)
44Section 2A: Your Sprint PCS Phone: The Basics
Section 2B
Controlling Your Phone’s Settings
In This Section
⽧ Sound Settings
⽧ Display Settings
⽧ Location Settings
⽧ Messaging Settings
⽧ Airplane Mode
⽧ TTY Use With Sprint PCS Service
⽧ Phone Setup Options
⽧ Call Setup Options
Using the menu options available on your Sprint PCS Phone, you
can customize your phone to sound, look, and operate just the
way you want it to. This section describes how you can change
your phone’s settings to best suit your needs. Take a few
moments to review these options and to adjust or add
settings that are right for you.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings45
Sound Settings
Ringer Types
Ringer types help you identify incoming calls and messages.
You can assign ringer types to individual Contacts entries,
types of calls, and types of messages.
䢇 Preprogrammed Ringers include a variety of standard
ringer types and familiar music.
䢇 Vibrating Ringer alerts you to calls or messages without
disturbing others.
䢇 Downloaded Ringers can be downloaded right to your
phone. (See “Downloading Premium Services Content” on
page 201.)
Selecting Ringer Types for Voice Calls
Your Sprint PCS Phone provides a variety of ringer options
that allow you to customize your ring and volume settings.
These options allow you to identify incoming calls by the ring.
To select a ringer type for voice calls:
1. Select Menu > Settings > Sounds > Ringer Type >
Voi ce Calls.
2. Select With Caller ID or No Caller ID.
3. Select Single Tones, Ring Tones, Melodies, or My Content.
and press . (The list of ringers or videos is displayed.)
4. Use your navigation key to scroll through the available
ringers. A sample ringer will sound as you highlight
each option.
5. Press .
46Section 2B: Controlling Your Phone’s Settings
Selecting Ringer Types for Messaging
To select a ringer type for messages:
1. Select Menu > Settings > Sounds > Ringer Type >
Messaging.
2. Select Voi ce ma il , Text Message, or Picture Mail.
3. Select Single Tones, Ring Tones, Melodies, or My Content
and press . (The list of preprogrammed ringers is
displayed.)
4. Use your navigation key to scroll through the available
ringers. A sample ringer will sound as you highlight
each option.
5. Press to assign the desired ringer.
Selecting a Key Tone
Your phone offers a number of options for selecting the
audible tones accompanying a key press. (Longer tone
lengths may be better for tone recognition when dialing
voicemail or other automated systems.)
To se le ct a k ey to ne :
1. Select Menu > Settings > Sounds > Key Tone.
Your Phone’s Settings
2. Select Tone Typ e and press
.
3. Select DTMF, Rain Drop, or Voic e and press .
Section 2B: Controlling Your Phone’s Settings47
Key Tone Level
Your phone allows you to set the desired volume level of the
key tones.
To set the key tone level:
1. Select Menu > Settings > Sounds> Key Tone.
2. Select Tone Level and press
.
3. Press up or down until you hear the desired tone
level and press
.
Key Tone Length
The key tone length allows you to choose between short or
long tones when pressing a key. Longer tone lengths may be
better for tone recognition when dialing voicemail or other
automated systems.
To set the key tone length:
1. Select Menu > Settings > Sounds > Key Tone > To ne L en gt h.
2. Select Short or Long and press
48Section 2B: Controlling Your Phone’s Settings
.
Adjusting the Phone’s Volume Settings
You can adjust your phone’s volume settings to suit your
needs and your environment.
To adjust your phone’s volume settings:
1. Select Menu > Settings > Sounds > Vol um e.
2. Select Ringer, Text M essa ge, Picture Mail, Voice Mai l,
Alarms, or App. Volume.
3. Using the navigation key, select Separate Volume. (Select
Always Vibrate to make the ringer vibrate at any volume
level.)
Separate Volume is not available for Ringer volume.
Note:
4. Use the navigation key to choose a volume level and
select
Done ().
You can adjust the ringer volume in standby mode (or the
Tip:
earpiece volume during a call) by using the volume key on the
right side of your phone.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings49
Alert Notification
Your Sprint PCS Phone can alert you with an audible tone
when you change service areas, once a minute during a voice
call, when the signal fades, when powering your phone on or
off, or when a call has been connected.
To enable or disable alert sounds:
1. Select Menu > Settings > Sounds > Alerts.
2. Select Minute Beep, Service, Connect , Sig. Fade Tone, or
Power On/Off and press .
3. Select On or Off and press .
Silence All
There may be times when you need to silence your phone
entirely. The phone’s Silence All option allows you to mute all
sounds without turning your phone off.
To activate Silence All:
䊳 With the phone open, press and hold the volume
key down in standby mode. (The screen will display
“Silence All.”)
To deactivate Silence All:
䊳 Press the volume key up repeatedly to select a desired
volume level.
50Section 2B: Controlling Your Phone’s Settings
Display Settings
Changing the Text Greeting
The text greeting can be up to 14 characters and is displayed
on your phone’s screen in standby mode. You may choose to
keep the phone’s default greeting (“Sprint”), or you may enter
your own custom greeting.
2. Press your navigation key up or down to adjust the
brightness and press
.
52Section 2B: Controlling Your Phone’s Settings
Changing the Phone’s Menu Style
Your Sprint PCS Phone allows you to choose how the menu
appears on your display screen.
To select the display’s menu style:
1. Select Menu > Options
Menu Style.
>
2. Select 3x4 Style to view each main menu item as an
animated, single screen icon or List Style to view the
main menu as a list and press .
Changing the Font Color
You can customize your phone’s display font by selecting a
color scheme or style to reflect your personality.
To change the display’s theme color:
1. Select Menu > Settings > Display > Dialing Font
> Color.
2. Select Basic, Rainbow, Monochrome, or Hyphenate and
press .
Changing the Dialing Font
This setting allows you to adjust the display appearance
when dialing phone numbers.
To change the dialing font:
1. Select Menu > Settings
2. Select Size.
Display
>
Dialing Font
>
.
Your Phone’s Settings
3. Select Large, Medium, or Small and press
Section 2B: Controlling Your Phone’s Settings53
.
Changing the Foreground
Select the desired clock, calendar or scheduler to be displayed
on the phone's idle screen by selecting one of the preset
foreground options.
To change the appearance on the standby screen:
1. Select Menu > Settings > Display > Set Foreground.
2. Select Digital Clock, Calendar, or Others and press .
3. Press the navigation key left or right to display the
available screen locations.
4. Press Assign () to apply the foreground setting.
54Section 2B: Controlling Your Phone’s Settings
Location Settings
Your Sprint PCS Phone is equipped with a Location feature for
use in connection with location-based services that may be
available in the future.
The Location feature allows the network to detect your
position. Turning Location off will hide your location from
everyone except 911.
Turning Location on will allow the network to detect your
Note:
position using GPS technology, making some Sprint PCS
applications and services easier to use. Turning Location off
will disable the GPS location function for all purposes except
911, but will not hide your general location based on the cell
site serving your call. No application or service may use your
location without your request or permission. GPS-enhanced
911 is not available in all areas.
To enable your phone’s Location feature:
1. Select Menu > Settings
> Others >
disclaimer is displayed.)
2. Read the disclaimer and press .
Location
. (The Location
Your Phone’s Settings
3. Select On or Off press
.
When the Location feature is on, your phone’s standby screen
will display the icon. When Location is turned off, the
icon will be displayed.
Section 2B: Controlling Your Phone’s Settings55
Messaging Settings
Staying connected to your friends and family has never been
easier. With your phone’s advanced messaging capabilities,
you can send and receive many different kinds of text
messages without placing a voice call. (For more information,
see “Accessing Messaging” on page 197.)
Your phone’s messaging settings make text messaging even
faster and easier by letting you decide how you would like to
be notified of new messages, create a signature with each
sent message, and create your own canned messages, to
name just a few.
Setting Message Alerts
When new messages arrive, you can choose to have your
phone notify you by playing an audible alert.
To hear an alert when you receive a new message:
1. Select Menu > Messaging
Message Alert.
2. Select Vol um e, Ty pe , or Reminder and press .
3. Select the desired options and press .
> Settings > General >
56Section 2B: Controlling Your Phone’s Settings
Deleting Old Messages
You can delete messages that you’ve already read whenever
you like, or you can have your phone delete them
automatically for you when your phone's message memory
becomes full.
To automatically delete read messages:
1. Select Menu > Messaging
Auto-Erase.
> Settings > General >
2. Select Ye s or No and press .
Adding a Customized Signature
Each message you send can have a customized signature to
reflect your personality.
To add a customized signature to each sent message:
1. Select Menu > Messaging
Signature
Edit
.
> Settings > General >
2. Select On and press . (If you do not wish to attach a
signature to your outgoing messages, select Off and
press
.)
3. Enter your signature and press . (See “Entering Text”
on page 41.)
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings57
Managing Preset Messages
Your phone is programmed with ten preset messages to help
make sending text messages faster and easier. These messages,
such as “Where are you?,” “Let’s get lunch,” and “Meet me at,”
can be customized or deleted to suit your needs. You can even
add your own preset messages to the list (up to 20 messages
total).
To edit or delete a preset message:
1. Select Menu > Messaging
Preset Messages. (The list of preset messages is
displayed.)
> Settings > General >
2. To edit or delete a preset message, highlight it and press
Edit () (see “Entering Text” on page 41).
– or –
Select Options
selected message. Select Ye s to confirm. (Select No to
cancel the deletion.)
To add a new preset message:
1. Select Menu > Messaging
Preset Messages. (The list of preset messages is
displayed.)
(), then select Erase to delete the
> Settings > General >
2. To add a new message, select the desired message
location, press Options () and select Add New.
3. Enter your message (see “Entering Text” on page 41),
and press . (Your new message will be added to the
beginning of the list.)
58Section 2B: Controlling Your Phone’s Settings
Airplane Mode
Airplane Mode allows you to use many of your phone’s
features, such as Games, Music, Notepad, Voice Memos, etc.,
when you are in an airplane or in any other area where
making or receiving calls or data is prohibited. When your
phone is in Airplane Mode, it cannot send or receive any calls
or access online information.
To set your phone to Airplane Mode:
1. Select Menu > Settings
> Others >
2. Read the disclaimer and press .
Airplane Mode
.
Your Phone’s Settings
3. Select On, Off or On Power Up and press
While in Airplane Mode, your phone’s standby screen will
display “Phone off.”
.
TTY Use With Sprint PCS Service
A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are
deaf, hard of hearing, or who have speech or language
disabilities, to communicate by telephone.
Your phone is compatible with select TTY devices. Please
check with the manufacturer of your TTY device to ensure
that it supports digital wireless transmission. Your phone and
TTY device will connect via a special cable that plugs into your
phone's headset jack. If this cable was not provided with your
TTY device, contact your TTY device manufacturer to purchase
the connector cable.
Section 2B: Controlling Your Phone’s Settings59
When establishing your Sprint PCS Service, please call Sprint
Customer Service via the state Telecommunications Relay
Service (TRS) by first dialing . Then provide
the state TRS with this number: 866-727-4889.
To turn TTY Mode on or off:
1. Press
Menu > Settings > Others > TTY Mode from standby
mode. (An informational message is displayed.)
2. Press .
3. Select TTY Full, TTY+Hear, TTY+Talk, or TTY Off and
press .
In TTY Mode, your phone will display the TTY access icon
Note:
when a headset or TTY device is plugged in.
If TTY mode is enabled, the audio quality of non-TTY
devices connected to the headset jack may be impaired.
WAR NI NG
911 Emergency Calling
Sprint recommends that TTY users make emergency
calls by other means, including Telecommunications
Relay Services (TRS), analog cellular, and landline
communications. Wireless TTY calls to 911 may be
corrupted when received by public safety answering
points (PSAPs), rendering some communications
unintelligible. The problem encountered appears
related to TTY equipment or software used by PSAPs.
This matter has been brought to the attention of the
FCC, and the wireless industry and PSAP community
are currently working to resolve this.
60Section 2B: Controlling Your Phone’s Settings
Updating Phone Software
The update phone software option allows you to download
and update the software in your phone automatically. Only
the internal software is updated, no contact entries or other
information saved to your phone will be deleted.
To update your phone:
1. Press
2. Follow the onscreen instructions.
Menu > Settings > Others > Update Phone Software
from standby mode.
Phone Setup Options
Favorites
Your phone offers you the option of assigning favorite or
often-used functions. Selecting Favorit es (left softkey) in
standby mode will launch your personal favorite list.
To assign your shortcut key:
1. Select Favor ites ().
2. Select the desired location and select Add or
Replace ().
3. Press the navigation key up or down to highlight the
desired function and press
.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings61
Call Answer Mode
You can determine how to answer incoming calls on your
phone, whether you want to be required to press , to press
any number key, or simply to open the phone.
To set call answer mode:
1. Select Menu > Settings
Others > Call Setup > Call Answer.
>
2. To select an option, highlight it and press
䡲 Any Key to allow an incoming call to be answered by
.
opening the phone or pressing any key.
䡲 Ta lk Key to require
incoming calls
䡲 Flip Open to answer the call when the flip is opened.
to be pressed to answer all
.
Auto Answer Mode
You may set your phone to automatically pick up incoming
calls when connected to an optional hands-free car kit.
To set Auto Answer mode:
1. Select Menu > Settings > Others > Call Setup >
Auto Answer.
2. To select an option, highlight it and press
䡲 Car-Kit/Headset select Ye s to answer calls
automatically when the phone is connected to a
hands-free car kit or a headset (sold separately).
Remember, your phone will answer calls in Auto
Answer mode even if you are not present.
62Section 2B: Controlling Your Phone’s Settings
.
Display Language
You can choose to display your Sprint PCS Phone’s onscreen
menus in English or in Spanish.
To assign a language for the phone’s display:
1. Select Menu > Settings > Others > Language.
2. Select English or Español and press .
Call Setup Options
Call Setup options allow you to set up the following options:
䢇 Abbreviated Dialing allows you to program a five- or six-
digit prefix for commonly used phone numbers.
䢇 Contacts Match allows you to turn on or off the contacts
matching feature.
䢇 Restriction allows you to restrict outgoing calls.
䢇 Call Answer allows you to set up how you answer
incoming calls.
䢇 Auto Answer allows you to answer incoming calls
automatically with the optional hands-free car kit.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings63
Abbreviated Dialing
Abbreviated dialing allows you to program a five- or six-digit
prefix for commonly used phone numbers. When abbreviated
dialing is on, you can enter the last four or five digits of any
phone number that matches the five- or six-digit prefix, and
the number is dialed.
3. Input the five- or six-digit prefix (for example, area code
and prefix) and press .
Making an Abbreviated Dial Call
To ma ke a c al l:
1. Enter the last four or five digits of the prefix phone
number.
2. Abbrev. Dial is displayed in the lower left corner with the
prefix digits displayed.
If there is more than one Contact entry that matches the last
Note:
four or five digits, a list is displayed which allows you to select
the desired number to call.
3. Press to make the call.
64Section 2B: Controlling Your Phone’s Settings
Contacts Match
With the Contacts match feature, your phone displays the
Contact’s name and phone number if the incoming call or
outgoing call is in your Contacts list.
To access Contacts match:
1. Select Menu > Settings > Others > Call Setup >
Contacts Match.
2. Select On or Off and press .
Restriction
Allows you to restrict outgoing call options by selecting one
of the following options:
䢇 Allow all to allow outgoing calls to be made (no
restrictions).
䢇 Contacts Only to allow outgoing calls to only those
numbers saved in the contacts.
䢇 Special# Only to allow outgoing calls to only the numbers
set up in the special numbers list. (See “Using Special
Numbers” on page 71.)
To access call restriction:
1. Select Menu > Settings > Others > Call Setup >
Restriction.
2. Enter your lock code.
3. Select Outgoing Call and press .
4. Select Allow All, Contacts Only, or Special# Only and
press .
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings65
66Section 2B: Controlling Your Phone’s Settings
Section 2C
Setting Your Phone’s Security
In This Section
⽧ Accessing the Security Menu
⽧ Using Your Phone’s Lock Feature
⽧ Using Special Numbers
⽧ Erasing Contacts
⽧ Erasing My Content
⽧ Resetting Your Phone
⽧ Security Features for Sprint PCS Vision
By using the security settings on your Sprint PCS Phone, you
receive peace of mind without sacrificing flexibility. This section
will familiarize you with your phone’s security settings. With
several options available, you can customize your phone to
meet your personal needs.
Your Phone’s S ecurit y
Section 2C: Setting Your Phone’s Security67
Accessing the Security Menu
All of your phone’s security settings are available through the
Security menu. You must enter your lock code to view the
Security menu.
To access the Security menu:
1. Select Menu > Settings
Security
>
.
2. Enter your lock code to display the Security menu.
If you can’t recall your lock code, try using the last four digits
Tip:
of either your Social Security number or Sprint PCS Phone
number or try 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4PCS (4727).
Using Your Phone’s Lock Feature
Locking Your Phone
When your phone is locked, you can only receive incoming
calls or make calls to 911, Sprint Customer Service, or special
numbers. (See “Using Special Numbers” on page 71.)
To lock your phone:
1. From the Security menu, select Lock Phone.
2. Highlight Lock Now and press . (To set your phone to
lock the next time it is turned on, select On Power-Up
and press
.)
68Section 2C: Setting Your Phone’s Security
Unlocking Your Phone
To unlock your phone:
1. From standby mode, press , , , or .
2. Enter your lock code.
Calling in Lock Mode
You can place calls to 911 and to your special numbers when
in lock mode. (For information on special numbers, see “Using
Special Numbers” on page 71.)
To place an outgoing call in lock mode:
䊳 To call an emergency number, special number, or Sprint
Customer Service, enter the phone number and press
Locking Pic/Video
When your pictures and videos are locked, it prevents anyone
from accessing the Pic/Video menu without first having to
enter a security code.
To lo ck th e p ic / vi de o m en u:
1. Select Menu > Settings > Security
2. Enter your lock code. (The Security menu is displayed.)
3. Select Lock Pic/Video and press .
4. Select On and press .
.
Your Phone’s S ecurit y
.
Section 2C: Setting Your Phone’s Security69
Changing the Lock Code
To change your lock code:
1. Select Menu > Settings > Security
2. Enter your lock code. (The Security menu is displayed.)
3. Select Change Lock.
4. Enter your new lock code and press .
5. Re-enter your new lock code and press .
.
Lock Service
This setting allows you to lock voice call functions and
Sprint PCS Vision/Sprint Power Vision services. When you
enable Lock Services, you will be unable to make new calls
(excluding emergency numbers) or to access the Vision
services until the lock has been disabled in the Security menu.
Locking Voice Services
1. Select Menu > Settings > Security
2. Enter your lock code. (The Security menu is displayed.)
3. Select Lock Services and press .
4. Select Voi ce and press .
5. Select Lock and press .
.
70Section 2C: Setting Your Phone’s Security
Locking Sprint Power Vision
1. Select Menu > Settings > Security
2. Enter your lock code. (The Security menu is displayed.)
3. Select Lock Services and press .
4. Select Power Vision and press .
5. Select Lock and press .
.
Using Special Numbers
Special numbers are important numbers that you have
designated as being “always available.” You can call and
receive calls from special numbers even if your phone is
locked.
You can save up to ten special numbers in addition to
your Contacts entries (the same number may be in both
directories).
To add or replace a special number:
1. Select Menu > Settings > Security
2. Enter your lock code. (The Security menu is displayed.)
3. Select Special #.
4. Select a location for your entry and press .
.
Your Phone’s S ecurit y
5. Enter the number and press
There are no speed dial options associated with special
Note:
numbers.
Section 2C: Setting Your Phone’s Security71
.
Erasing Contacts
You can quickly and easily erase all the contents of your
Contacts list.
To erase all the names and numbers in your Contacts:
1. Select Menu > Settings
2. Enter your lock code. (The Security menu is displayed.)
Security
>
.
3. Select Erase Contacts
4. If you are certain you would like to erase all of your
Contacts entries, select Yes and press .
and press .
Erasing My Content
You can use your phone’s security menu to erase all items you
have downloaded to your phone.
To erase my content:
1. Select Menu > Settings > Security
2. Enter your lock code. (The Security menu is displayed.)
3. Select Erase My Content and press .
4. If you are certain that you would like to erase all items
downloaded to your phone, select Yes and press .
72Section 2C: Setting Your Phone’s Security
.
Erasing Pic/Video
You can use your phone’s security menu to erase all pictures
and videos stored in your phone.
This process will erase all pictures/videos stored in the phone.
Note:
None of the pictures or videos saved on the memory card will
be erased.
To erase all pictures and videos:
1. Select Menu > Settings > Security
.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Erase Pic/Video and press .
4. If you are certain that you would like to erase all
pictures and videos stored in your phone, select Yes and
press .
Resetting Your Phone
Resetting the phone restores all the factory defaults,
including the ringer types and display settings (contacts are
not affected when resetting your phone).
To re se t y ou r p ho ne :
1. Select Menu > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
Your Phone’s S ecurit y
3. Select Reset Phone
and press .
4. If you are certain that you would like to restore all of the
factory settings, select Yes and press .
Section 2C: Setting Your Phone’s Security73
Security Features for Sprint PCS Vision
SM
Enabling and Disabling Sprint PCS Vision Services
You can disable Sprint PCS Vision services, including Sprint
Power Vision, without turning off your phone; however, you
will not have access to all Sprint PCS Vision and Sprint Power
Vision services, including Web and messaging. Disabling
Sprint PCS Vision will avoid any charges associated with Vision
services. While signed out, you can still place or receive phone
calls, check voicemail, and use other voice services. You may
enable Sprint PCS Vision services again at any time.
To disable Sprint PCS Vision services:
䊳 Select Menu > Settings > Power Vision > Disable Vision.
(A message will appear.)
To enable Sprint PCS Vision services:
䊳 Select Menu > Settings > Power Vision > Enable Vision.
(A message will appear.)
Enabling or disabling Sprint PCS Vision services will have the
Note:
same effect on Sprint Power Vision services in areas with
high-speed data coverage.
74Section 2C: Setting Your Phone’s Security
Section 2D
Controlling Your Roaming Experience
In This Section
⽧ Understanding Roaming
⽧ Setting Your Phone’s Roam Mode
⽧ Controlling Roaming Charges Using Call Guard
Roaming is the ability to make or receive calls when you’re off the
Nationwide Sprint PCS Network. Your new digital dual-band
A920 by Samsung® works anywhere on the Nationwide
Sprint PCS Network and allows you to roam on other 1900
and 800 MHz digital networks where we’ve implemented
roaming agreements with other carriers.
This section explains how roaming works as well as special
features that let you manage your roaming experience.
Roaming
Section 2D: Controlling Your Roaming Experience75
Understanding Roaming
Recognizing the Roaming Icon on the Display Screen
Your phone’s display screen always lets you know when
you’re off the Nationwide Sprint PCS Network. Any time you
are roaming, the phone displays the roaming icon ( ).
Remember, when you are using your phone off the
Tip:
Nationwide Sprint PCS Network, always dial numbers using
11 digits (1 + area code + number).
Unless your Sprint PCS Service Plan includes roaming, you will
Note:
pay a higher per-minute rate for roaming calls.
Roaming on Other Digital Networks
When you’re roaming on digital networks, your call quality
and security will be similar to the quality you receive when
making calls on the Nationwide Sprint PCS Network.
However, you may not be able to access certain features, such
as Sprint PCS Vision or Sprint Power Vision.
If you’re on a call when you leave the Nationwide Sprint PCS
Note:
Network and enter an area where roaming is available, your
call is dropped. If your call is dropped in an area where you
think Sprint PCS Service is available, turn your phone off and
on again to reconnect to the Nationwide Sprint PCS Network.
76Section 2D: Controlling Your Roaming Experience
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