TOA Electronics 595U User Manual

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Quick Start Guide

AirCard® 595U

Sprint Mobile Broadband

USB Modem

by Sierra Wireless

AirCard® 595U

www.sprint.com

©2007 Sprint Nextel. All rights reserved. SPRINT and other trademarks are trademarks of Sprint Nextel.

©2007 Sierra Wireless. All rights reserved. AirCard is a registered trademark of Sierra Wireless. Watcher is a trademark of Sierra Wireless, registered in the European Community. Sierra Wireless, the Sierra Wireless logo, and the red wave design are trademarks of Sierra Wireless.

All other trademarks are property of their respective owners.

Document 2130933 Revision 1.0

Table of Contents

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Your Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . . . . . . . .ii How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Getting More Information About the USB Modem and Service . . . . . . . iv Installing the Software (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Installing the Software on a Windows Computer . . . . . . . . . . . . . . .3 Installing the Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Activating Your USB Modem (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Activating Your USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 One Touch Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Basics of Your USB Modem (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Enabling Sprint Location Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Removing the USB Modem From Your Computer . . . . . . . . . . . . . 18

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Sprint Mobile Broadband USB Modem User’s Guide . . . . . . . . . . 19

Sprint Service Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Manage Your Account Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Installing and Using the Software (Mac). . . . . . . . . . . . . . . . . . . . . . . . . . . 23

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Installing the Software on a Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Installing the Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Activating Your USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Activation Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Connecting to the Sprint Network . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Icons and Text in Watcher Lite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Removing Your USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Sprint Service Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Manage Your Account Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Welcome to Sprint

Sprint is committed to bringing you the best wireless technology available. We built our network right from the start to give you what we believe you really want from a wireless service provider—clear connections, private communications, and time-saving features.

This guide will familiarize you with our technology and your new Sprint Mobile Broadband USB modem through simple, easy-to-follow instructions.

Welcome and thank you for choosing Sprint.

i

Your Sprint Mobile Broadband USB Modem

Thank you for purchasing a Sprint Mobile Broadband USB modem. This USB modem offers more freedom than ever before. No wires, no cables—just access to your data when you need it. The power of the Internet is truly at your fingertips.

ii

How to Use This Guide

The advantages of Sprint are as clear as each wireless connection you make. With Sprint service, we give you what you really want from a wireless service provider—clear connections, easy-to-understand service plans, and self-servicing options for managing your account. All this is designed to make your life easier and worry-free.

We know you’re eager to start using your Sprint Mobile Broadband USB modem right away, and the sections of this guide are designed to help you do just that.

1The first section (page 1) guides you through the steps required to install your Sprint Mobile Broadband USB modem and the Sprint Connection ManagerSM software on a Windows computer.

2Sprint service. Blank spaces are provided so you can write down

important information that you’ll want to remember, such as the Sprint user name for your account.The second section (page 7), for Windows users, helps you set up your

3Broadband USB modem and the Sprint Connection Manager software for Windows.The third section (page 13) describes the basics of your Sprint Mobile

The fourth section (page 23) describes how to install and use your 4 Sprint Mobile Broadband USB modem on a Mac computer.

iii

Getting More Information About the USB

Modem and Service

This guide introduces your USB modem’s basic features and services. To learn how to use all the features of your USB modem and services on a Windows computer, consult the online help or user guide. (See page 19 of this document.) They provide information on:

Understanding the Sprint Connection Manager indicators, messages, and menu options.

Managing your call history (Connection History).

Changing the settings.

Setting your USB modem’s security.

Troubleshooting.

And more.

iv

Installing the Software (Windows)

1

Installing the Software and Drivers on a Windows Computer

System Requirements

The Sprint Mobile Broadband USB modem is supported on:

Microsoft® Windows® Vista™.

Windows XP with Service Pack 2.

Windows 2000 with Service Pack 4 and high encryption support. (See “High Encryption Requirements” in the user’s guide.)

Note: Your USB modem is also supported on Mac® OS X. See “Installing and Using the Software (Mac)” on page 23.

Your USB modem will not work with handhelds or Pocket PCs.

To install and run the Sprint Mobile Broadband USB modem and accompanying Sprint Connection Manager software on a Windows computer, you will need these minimum system resources:

USB slots: One USB slot. (If your computer’s USB slot is vertical, use the USB extension cable. Do not use the Sprint Mobile Broadband USB modem or the USB extension cable in a USB hub or in a USB slot on a keyboard.)

Disk drive: CD-ROM

Memory: 32 MB

Disk space: 32 MB

2

Installation Overview

The process for installing and using your Sprint Mobile Broadband USB modem may vary slightly, depending on the operating system you are running.

The installation process on a Windows computer has three stages:

“Installing the Software on a Windows Computer” — Install the Sprint Connection Manager software (see page 3).

“Installing the Drivers” Run the Sprint Connection Manager software, insert the battery into the USB modem, and insert the USB modem (see page 4).

“Activating Your USB Modem” — Activate your account and configure the USB modem to use your account (see page 8).

(If you’re using your USB modem on a Mac computer, for installation instructions see “Installing and Using the Software (Mac)” on page 23.)

Installing the Software on a Windows Computer

Caution: Do not insert the USB modem until you have installed the Sprint Connection Manager software.

Note: Windows Vista and Windows 2000 users: You must log in with administrative privileges to install the software and drivers. Windows XP users: You may need to log in with administrative privileges, depending on your Windows configuration.

Before beginning the installation process, it is recommended that you quit all open applications.

To install the software on your computer:

1.Insert the Sprint Mobile Broadband USB modem installation CD into your CD-ROM drive.

2.If the CD does not autostart, select Start > Run and enter d:\SCMInstaller.exe, where d is your CD-ROM drive letter.

3.In the installation window, click Next.

(Windows) Software the Installing

3

Installing the Software and Drivers on a Windows Computer

4.Read the License Agreement and select “I accept the terms in the license agreement” to agree to the terms. Click Next. (A series of dialog boxes guides you through the installation.)

5.Use the Next and Back buttons to navigate through the wizard.

6.In the Installation Complete! window, click Finish.

Installing the Drivers

To install the drivers:

1.If your USB modem has not yet been activated, ensure you are in the network coverage area (not roaming).

2.Run Sprint Connection Manager. (Double-click the program’s icon [ ] on your desktop.)

3.Wait for Sprint Connection Manager to start up and display “No device...”.

4.Slide the front panel off the USB modem.

5.Hold the battery so that the side with two white arrows faces up and the gold contact points on the end of the battery line up with the gold contact points on the USB modem. Insert the battery into the USB modem.

Warning: To avoid the risk of explosion, use the same battery model when replacing the battery. Properly dispose of the used battery.

6.Slide the front panel onto the USB modem until the panel clicks into place.

7.Slide the lever on the bottom of the USB modem in the direction indicated by the triangle to release the USB modem’s USB connector.

4

8.Adjust the USB connector to the desired angle.

The USB connector is adjustable to three positions (approximately 90, 135, and 160 degrees). Do not force the hinge past the last position— this may break the connector.

9.Gripping both sides of the USB modem, insert it into your computer’s USB slot.

WARNING: When inserting or removing your USB modem, always grip it by its sides, as this prevents damage to the USB modem.

Alternatively, you can attach the USB extension cable to your computer’s USB slot, and then connect the USB modem to the USB extension cable.

Note: If your computer’s USB slot is vertical, use the USB extension cable. Do not insert the USB modem or the USB extension cable into a USB hub or a USB slot on a keyboard.

When the USB modem is properly inserted, the PWR LED is lit, and the USB modem’s battery starts to charge.

Windows detects the USB modem and installs the drivers for it. This may take a few minutes. Once completed, Sprint Connection Manager should display “Disconnected” (if your USB modem is preactivated) or the “One Touch Activation” window, or automatically start the Activation Wizard.

10.Allow the battery to charge for approximately two hours before closing the window or making a selection in it.

(Windows) Software the Installing

5

Installing the Software and Drivers on a Windows Computer

11.If your USB modem is preactivated or if you have activated it at the time of purchase, after you’ve charged the battery you are ready to connect to the network. (In the Mobile Broadband window, click GO.) Proceed to “Basics of Your USB Modem (Windows)” on page 13.

– or –

Proceed to “Activating Your USB Modem” on page 8 if your USB modem has not been activated.

6

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