Sprint is committed to bringing you the best wireless technology available. We
built our network right from the start to give you what we believe you really
want from a wireless service provider—clear connections, private
communications, and time-saving features.
This guide will familiarize you with our technology and your new
Sprint Mobile Broadband USB modem through simple, easy-to-follow
instructions.
Welcome and thank you for choosing Sprint.
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Your Sprint Mobile Broadband USB Modem
Thank you for purchasing a Sprint Mobile Broadband USB modem. This USB
modem offers more freedom than ever before. No wires, no cables—just
access to your data when you need it. The power of the Internet is truly at
your fingertips.
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How to Use This Guide
The advantages of Sprint are as clear as each wireless connection you make.
With Sprint service, we give you what you really want from a wireless
service provider—clear connections, easy-to-understand service plans, and
self-servicing options for managing your account. All this is designed to
make your life easier and worry-free.
We know you’re eager to start using your Sprint Mobile Broadband USB
modem right away, and the sections of this guide are designed to help you
do just that.
The first section (page 1) guides you through the steps required to install
your Sprint Mobile Broadband USB modem and the Sprint Connection
1
Manager
The second section (page 7), for Windows users, helps you set up your
Sprint service. Blank spaces are provided so you can write down
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important information that you’ll want to remember, such as the Sprint
user name for your account.
The third section (page13) describes the basics of your Sprint Mobile
Broadband USB modem and the Sprint Connection Manager software
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for Windows.
The fourth section (page 23) describes how to install and use your
Sprint Mobile Broadband USB modem on a Mac computer.
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SM
software on a Windows computer.
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Getting More Information About the USB
Modem and Service
This guide introduces your USB modem’s basic features and services. To learn
how to use all the features of your USB modem and services on a Windows
computer, consult the online help or user guide. (See page 19 of this
document.) They provide information on:
䢇 Understanding the Sprint Connection Manager indicators, messages,
and menu options.
䢇 Managing your call history (Connection History).
䢇 Changing the settings.
䢇 Setting your USB modem’s security.
䢇 Tro ub le sh oo ti ng .
䢇 And more.
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Installing the Software (Windows)
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Installing the Software and Drivers on a Windows Computer
System Requirements
The Sprint Mobile Broadband USB modem is supported on:
䢇 Microsoft® Windows® Vista™.
䢇 Windows XP with Service Pack 2.
䢇 Windows 2000 with Service Pack 4 and high encryption support.
(See “High Encryption Requirements” in the user’s guide.)
Note:Your USB modem is also supported on Mac® OS X. See “Installing
and Using the Software (Mac)” on page 23.
Your USB modem will not work with handhelds or Pocket PCs.
To install and run the Sprint Mobile Broadband USB modem and
accompanying Sprint Connection Manager software on a Windows
computer, you will need these minimum system resources:
䢇 USB slots: One USB slot. (If your computer’s USB slot is vertical, use the
USB extension cable. Do not use the Sprint Mobile Broadband USB
modem or the USB extension cable in a USB hub or in a USB slot on a
keyboard.)
䢇 Disk drive: CD-ROM
䢇 Memory: 32 MB
䢇 Disk space: 32 MB
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Installation Overview
The process for installing and using your Sprint Mobile Broadband USB
modem may vary slightly, depending on the operating system you are
running.
The installation process on a Windows computer has three stages:
䢇 “Installing the Software on a Windows Computer” — Install the
Sprint Connection Manager software (see page 3).
䢇 “Installing the Drivers” — Run the Sprint Connection Manager software,
insert the battery into the USB modem, and insert the USB modem (see
page 4).
䢇 “Activating Your USB Modem” — Activate your account and configure the
USB modem to use your account (see page 8).
(If you’re using your USB modem on a Mac computer, for installation
instructions see “Installing and Using the Software (Mac)” on page 23.)
Installing the Software on a Windows Computer
Installing the Software (Windows)
Caution:
Note:
Do not insert the USB modem until you have installed the
Sprint Connection Manager software.
Windows Vista and Windows 2000 users: You must log in with
administrative privileges to install the software and drivers.
Windows XP users: You may need to log in with administrative
privileges, depending on your Windows configuration.
Before beginning the installation process, it is recommended that you
quit all open applications.
To install the software on your computer:
1. Insert the Sprint Mobile Broadband USB modem installation CD into
your CD-ROM drive.
2. If the CD does not autostart, select Start > Run and enter
d:\SCMInstaller.exe, where d is your CD-ROM drive letter.
3. In the installation window, click Next.
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Installing the Software and Drivers on a Windows Computer
4. Read the License Agreement and select “I accept the terms in the license
agreement” to agree to the terms. Click Next. (A series of dialog boxes
guides you through the installation.)
5. Use the Next and Back buttons to navigate through the wizard.
6. In the Installation Complete! window, click Finish.
Installing the Drivers
To install the drivers:
1. If your USB modem has not yet been activated, ensure you are in the
network coverage area (not roaming).
2. Run Sprint Connection Manager. (Double-click the program’s icon
[] on your desktop.)
3. Wait for Sprint Connection Manager to start up and display
“No device...”.
4. Slide the front panel off the USB modem.
5. Hold the battery so that the side with two white arrows faces up and
the gold contact points on the end of the battery line up with the gold
contact points on the USB modem. Insert the battery into the USB
modem.
War nin g:
To avoid the risk of explosion, use the same battery model when replacing
the battery. Properly dispose of the used battery.
6. Slide the front panel onto the USB modem until the panel clicks into
place.
7. Slide the lever on the bottom of the USB modem in the direction
indicated by the triangle to release the USB modem’s USB connector.
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8. Adjust the USB connector to the desired angle.
The USB connector is adjustable to three positions (approximately 90,
135, and 160 degrees). Do not force the hinge past the last position—
this may break the connector.
9. Gripping both sides of the USB modem, insert it into your computer’s
USB slot.
WAR NIN G:
When inserting or removing your USB modem, always grip it by its
sides, as this prevents damage to the USB modem.
Alternatively, you can attach the USB extension cable to your
computer’s USB slot, and then connect the USB modem to the USB
extension cable.
Note:
If your computer’s USB slot is vertical, use the USB extension cable. Do
not insert the USB modem or the USB extension cable into a USB hub
or a USB slot on a keyboard.
When the USB modem is properly inserted, the PWR LED is lit, and the
USB modem’s battery starts to charge.
Windows detects the USB modem and installs the drivers for it. This
may take a few minutes. Once completed, Sprint Connection Manager
should display “Disconnected” (if your USB modem is preactivated) or
the “One Touch Activation” window, or automatically start the
Activation Wizard.
10. Allow the battery to charge for approximately two hours before closing
the window or making a selection in it.
Installing the Software (Windows)
5
Installing the Software and Drivers on a Windows Computer
11. If your USB modem is preactivated or if you have activated it at the
time of purchase, after you’ve charged the battery you are ready to
connect to the network. (In the Mobile Broadband window, click GO.)
Proceed to “Basics of Your USB Modem (Windows)” on page 13.
– or –
Proceed to “Activating Your USB Modem” on page 8 if your USB m odem
has not been activated.
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