Thrane and Thrane A S EXPLORER-300 Manual

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EXPLORER300

USERMANUAL

Thrane & Thrane A/S • info@thrane.com • www.thrane.com

TT-3705A EXPLORER™ 300

Document number: TT 98-123571-DraftA

Release date: 22 May 2006

Information in this document is subject to change without notice and does not represent a commitment on the part of Thrane & Thrane A/S.

Trademark acknowledgements

•EXPLORER is a trademark of Thrane & Thrane A/S.

•Bluetooth is a registered trademark of Bluetooth SIG.

•Windows and Outlook are registered trademarks of Microsoft Corporation in the United States and other countries.

•Inmarsat is a registered trademark of the International Maritime Satellite Organisation (IMSO) and is licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc.

•Inmarsat’s product names are either trademarks or registered trademarks of Inmarsat.

•Other product and company names mentioned in this manual may be trademarks or trade names of their respective owners.

	Company Addresses
		www.thrane.com

Denmark			Denmark

Thrane & Thrane A/S			Thrane & Thrane Aalborg A/S
Lundtoftegårdsvej 93 D			Porsvej 2
DK-2800 Kgs. Lyngby			DK-9200 Aalborg SV
Denmark			Denmark
T: +45 39 55 88 00			T: +45 39 55 88 00
F: +45 39 55 88 88			F: +45 96 34 61 01

USA			China

Thrane & Thrane, Inc.			Thrane & Thrane Shanghai
509 Viking Drive, Suites K, L and M			Representative Office
Virginia Beach, VA 23452			28J Pufa Tower
USA			588 Pudong Rd(S), Pu Dong
T: +1(866) SATCOMS or			200120 Shanghai
T: +1(866) SATCOMS or			P. R. China
+1 (757) 463-9557			P. R. China
+1 (757) 463-9557
F: +1 (757) 463-9581			T: +86 21 68 87 87 80
			F: +86 21 68 87 71 12

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Safety summary

The following general safety precautions must be observed during all phases of operation, service and repair of this equipment.

Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture and intended use of the equipment. Thrane & Thrane A/S assume no liability for the customer's failure to comply with these requirements.

Do not operate in an explosive atmosphere

Do not operate the equipment in the presence of flammable gases or fumes. Operation of any electrical equipment in such an environment constitutes a definite safety hazard.

Keep away from live circuits

Operating personnel must not remove equipment covers. Component replacement and internal adjustment must be made by qualified maintenance personnel. Do not replace components with the power cable connected. Under certain conditions, dangerous voltages may exist even with the power cable removed. To avoid injuries, always disconnect power and discharge circuits before touching them.

Do not service alone

Do not attempt internal service or adjustments unless another person, capable of rendering first aid resuscitation, is present.

Do not substitute parts or modify equipment

Because of the danger of introducing additional hazards, do not substitute parts or perform any unauthorized modification to the equipment.

Keep away from active antenna front

This device emits radio frequency energy when switched on. To avoid injury, keep a minimum safety distance of 0.6 m from the antenna front when the EXPLORER™ 300 is on. See also the below section Antenna safety instructions.

Only use approved batteries from Thrane & Thrane

Use of non approved batteries may result in explosion, fire, electrical shock or injury.

Observe marked areas

Under extreme heat conditions do not touch areas of the EXPLORER™ 300 that are marked with this symbol, as it may result in injury.

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iii

Antenna safety instructions

Use only manufacturer supplied antennas

Antenna minimum safe distance: 60 cm

Antenna gain

Directional, with maximum gain of 11.1 dB reference to isotropic.

The Federal Communications Commission has adopted a safety standard for human exposure to RF (Radio Frequency) energy which is below the OSHA (Occupational Safety and Health Act) limits.

Antenna mounting

The antenna supplied by the manufacturer must be located such that during radio transmission, no person or persons can come closer than the above indicated minimum safe distance to the antenna, i.e. 60 cm.

To comply with current FCC RF Exposure limits, the antenna must be installed at or exceeding the minimum safe distance shown above, and in accordance with the requirements of the antenna manufacturer or supplier.

Antenna substitution

Do not substitute any antenna for the models supplied or recommended by the manufacturer. You may be exposing people to excess radio frequency radiation. You may contact the manufacturer for further instructions.

Radiation warning

WARNING! Maintain a separation distance of at least 60 cm from the front face of the antenna to a person.

You, as the qualified end-user of this radio device, must control the exposure conditions of bystanders to ensure the minimum separation distance (above) is maintained between the antenna and nearby persons, for satisfying RF Exposure compliance. The operation of this transmitter must satisfy the requirements of Occupational/Controlled Exposure Environment, for work-related use. Only use the terminal when persons are at least the minimum distance from the front face of the antenna.

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About this manual

Intended readers

This manual is a user manual for the EXPLORER™ 300. The readers of the manual include anyone who is using or intends to use the EXPLORER™ 300. No specific skills are required to operate the EXPLORER™ 300. However, it is important that you observe all safety requirements listed in the Safety summary and in the Antenna safety instructions in the beginning of this manual, and operate the EXPLORER™ 300 according to the guidelines in this manual.

Manual overview

This manual has the following chapters:

•Introduction contains an overview of the BGAN services and a brief description of the system.

•Getting started explains how to insert SIM card and battery, start up the unit, point the antenna and enter the PIN. It also contains a short guide to making the first call.

•Using the display and keypad contains an overview of the display menu system and explains how to use the menus.

•Using the interfaces goes through the basic setup and use of each interface.

•Using the web interface explains how to use the built-in web interface of the EXPLORER™ 300, and describes the available menus and settings. It also explains advanced setup of interfaces with the web interface.

•Maintenance and troubleshooting contains a short troubleshooting guide and explains how to update software. It also describes and lists the alarm messages that may appear in the handset, and gives information on where to get further help if necessary.

Typography

In this manual, typography is used as indicated below:

Bold is used for the following purposes:

•To emphasize words.

Example: “Do not touch the antenna front during pointing”.

•To indicate what the user should select in the user interface. Example: “Select Settings > Interfaces > Bluetooth and click Enabled”.

Italic is used to emphasize the paragraph title in cross-references.

Example: “For further information, see Connecting Cables on page...”.

COURIER is used for the following purposes:

•To indicate text appearing in the display. Example: “the Main screen shows READY”.

•To indicate low level commands such as AT commands. Example: “In your terminal program, type ATD”.

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Contents

	Safety summary ....................................................................................................	iii
	Antenna safety instructions ..................................................................................	iv
	About this manual .................................................................................................	v
Chapter 1	Introduction
	Welcome ................................................................................................................	1
	In this chapter ........................................................................................................	1
	The BGAN system ..................................................................................................	2
	The BGAN services ................................................................................................	4
	Features and interfaces of the EXPLORER™ 300 ....................................................	5
	Your EXPLORER™ 300 terminal .............................................................................	7
	Matrix of services and communication interfaces ..................................................	10
	What’s next? .........................................................................................................	10
Chapter 2	Getting started
	In this chapter ......................................................................................................	11
	Unpacking and assembling ..................................................................................	11
	Connecting cables ................................................................................................	15
	Powering the EXPLORER™ 300 .............................................................................	17
	Options for the start-up procedure .......................................................................	18
	Entering the SIM PIN ...........................................................................................	20
	Pointing the antenna ............................................................................................	21
	Using a fixed EXPLORER™ 300 (semi-fixed installation) .......................................	25
	Making the first call .............................................................................................	26
	Making the first data connection (LAN) ................................................................	28
	What’s next? ........................................................................................................	29
Chapter 3	Using the display and keypad
	In this chapter .....................................................................................................	30
	Menu overview ....................................................................................................	30
	Display during start-up ........................................................................................	32
	Display symbols ...................................................................................................	33
	Navigating the display and keypad ......................................................................	34
	The menus ...........................................................................................................	35

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Contents

	Messages menu ..................................................................................................	36
	Connect menu .....................................................................................................	37
	Calls menu ..........................................................................................................	38
	Settings menu .....................................................................................................	39
	Properties menu ..................................................................................................	42
	Help desk ............................................................................................................	44
	Dynamic information in the display .....................................................................	45
	What’s next? ........................................................................................................	46
Chapter 4	Using the interfaces
	In this chapter ...................................................................................................	47
	General ..............................................................................................................	47
	Tools for setup and use .......................................................................................	47
	Services and interfaces ........................................................................................	48
	Enabling or disabling an interface .......................................................................	49
	Bluetooth pairing ..............................................................................................	50
	What is pairing? ..................................................................................................	50
	Pairing devices in which you can enter a passkey ................................................	50
	Using a phone .....................................................................................................	51
	Connecting an analog phone ................................................................................	51
	Connecting a Bluetooth handset ..........................................................................	52
	Entering the SIM PIN using a phone ....................................................................	53
	Making or receiving a phone call with the EXPLORER™ 300 ................................	54
	Making a call to the EXPLORER™ 300 ..................................................................	55
	Dialing functions .................................................................................................	56
	Using a computer ...........................................................................................	59
	Choosing an interface for data connection ...........................................................	59
	Standard or Streaming data .................................................................................	60
	Using the LAN interface ........................................................................................	61
	Using a computer with Bluetooth ........................................................................	63
	Creating a dial-up connection .............................................................................	64
	Additional interfaces .........................................................................................	66
	Using the EXPLORER™ Bluetooth Handset charger ..............................................	66
	What’s next? ......................................................................................................	66

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Contents

Chapter 5	Using the web interface
	In this chapter ...................................................................................................	67
	Introduction .......................................................................................................	67
	The web interface ................................................................................................	67
	Accessing and navigating the web interface ........................................................	69
	Entering the SIM PIN in the web interface ............................................................	71
	The Home window ............................................................................................	72
	Overview ..............................................................................................................	72
	Terminal properties .............................................................................................	72
	Managing calls and data sessions .......................................................................	73
	Pointing using web interface ...............................................................................	74
	Using the phone book .......................................................................................	75
	General usage .....................................................................................................	75
	Editing phone book entries ..................................................................................	76
	Call log ...............................................................................................................	77
	Information on total usage ..................................................................................	77
	Exporting the call log ...........................................................................................	77
	Viewing the lists of calls ......................................................................................	78
	Handling messages ...........................................................................................	79
	Sending an SMS message from the EXPLORER™ 300 ...........................................	79
	Options for messages in the Outbox .....................................................................	80
	Options for messages in the Sent folder ...............................................................	80
	Sending an SMS message to the EXPLORER™ 300 ................................................	81
	Receiving a message ............................................................................................	81
	Options for new SMS messages ...........................................................................	82
	Options for SMS messages in the Inbox ...............................................................	82
	Configuring message settings ..............................................................................	83
	EXPLORER™ 300 settings .................................................................................	85
	Accessing the EXPLORER™ 300 settings ..............................................................	85
	Power up behavior ..............................................................................................	85
	Setting the display backlight and contrast ...........................................................	86
	Turning audio indicators on or off .......................................................................	87
	Enabling activation of stealth mode .....................................................................	87
	Setting up the interfaces ..................................................................................	88
	Enabling/disabling interfaces ..............................................................................	88

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Contents

	Description of data settings .................................................................................	89
	Configuring the LAN interface ..............................................................................	90
	Configuring the Bluetooth interface .....................................................................	93
	Pairing Bluetooth devices from the web interface ................................................	95
	Configuring the Phone interface ..........................................................................	98
	Setting a common APN ........................................................................................	99
	Properties, software upload and alarm list ...................................................	100
	Viewing the properties of the EXPLORER™ 300 ...................................................	100
	Uploading software ............................................................................................	101
	Viewing the Alarm List ........................................................................................	102
	Administration .................................................................................................	103
	Accessing the administration settings .................................................................	103
	Using Profiles .....................................................................................................	106
	Using a Traffic Flow Template .............................................................................	109
	Help desk and diagnostic report ......................................................................	111
	Accessing the Help desk ......................................................................................	111
	Generating a diagnostic report ............................................................................	111
	What’s next? ......................................................................................................	111
Chapter 6	Maintenance and troubleshooting
	In this chapter .....................................................................................................	112
	Getting support ...................................................................................................	112
	Uploading software .............................................................................................	113
	Maintenance .......................................................................................................	113
	Options and accessories ......................................................................................	115
	Troubleshooting guide ........................................................................................	116
	Status signaling ..................................................................................................	122
	Alarm messages .................................................................................................	122
	Log files ..............................................................................................................	127
Appendix A	Technical specifications
	In this appendix ..................................................................................................	128
	General specifications ........................................................................................	128
	Battery ...............................................................................................................	129
	Power input ........................................................................................................	130
	SIM interface ......................................................................................................	130

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Contents

Phone interface ...................................................................................................	131
LAN interface ......................................................................................................	132
Bluetooth interface .............................................................................................	133
Built-in antenna .................................................................................................	134
EXPLORER™ Bluetooth Handset charger interface ..............................................	135
Serial number label ............................................................................................	136
Conformity ..........................................................................................................	137
Appendix B AT commands
In this appendix ..................................................................................................	139
Starting up an AT command session ...................................................................	139
List of supported AT commands ..........................................................................	140
Glossary ............................................................................................................................	146
Index ............................................................................................................................	150

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Chapter 1

Introduction

Welcome

Congratulations on the purchase of your EXPLORER™ 300!

The EXPLORER™ 300 is the smallest and most compact BGAN terminal in the EXPLORER™ family. It is a broadband mobile terminal with integrated antenna, providing high-speed data and voice communication via satellite through the Broadband Global Area Network (BGAN).

Just plug in a phone, laptop or PDA, or use the Bluetooth® interface, point the antenna towards the BGAN satellite - and you are online.

The flat, light-weight design of the EXPLORER™ 300 makes it easy to carry e.g. in the front pocket of a laptop bag.

Applications include:

•Internet browsing

•E-mail

•Phone services

•Large file transfers

•Video conferencing and Streaming

•VPN (Virtual Private Network) access to corporate servers

In this chapter

This chapter gives an overview of the BGAN system and services, and introduces the

EXPLORER™ 300.

It also gives an overview of the physical unit and its features and functions.

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Chapter 1: Introduction

The BGAN system

What is BGAN?

The Broadband Global Area Network (BGAN) is a mobile satellite service that offers high-speed data up to 492 kbps and voice telephony. BGAN enables users to access e-mail, corporate networks and the Internet, transfer files and make telephone calls.

Coverage

The Inmarsat® BGAN services are based on geostationary satellites situated above the equator. Each satellite covers a certain area (footprint). The coverage map below shows the footprints of the BGAN system.

Note The map depicts Inmarsat's expectations of coverage, but does not represent a guarantee of service. The availability of service at the edge of coverage areas fluctuates depending on various conditions.

The launch of the F-3 satellite will be determined in due course.

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Chapter 1: Introduction

Overview of the BGAN system

A complete BGAN system includes the EXPLORER™ 300 with connected peripherals, the BGAN satellite, and the Satellite Access Station (SAS). The satellites are the connection between your EXPLORER™ 300 and the SAS, which is the gateway to the worldwide networks (Internet, telephone network, cellular network, etc.).

Packet Switched Network

Satellite

IP Router

EXPLORERTM 300	Satellite Access Station
	Satellite Access Station
	(SAS)

Switch

Voice and ISDN

Circuit Switched Network

Bluetooth Laptop handset

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Chapter 1: Introduction

The BGAN services

Supported services

This section describes the services available with BGAN. Note that not all of these services are available in the EXPLORER™ 300. See Features and interfaces of the EXPLORER™ 300 on page 5.

The services currently supported by BGAN comprise:

•A Packet Switched connection to the Internet

•A Circuit Switched (Dialed) connection for voice, fax or data

•Short Messaging Service (SMS)

Packet data service

The BGAN network supports different classes of data connection to the Internet.

•Using a Standard data connection, several users can share the data connection simultaneously. This type of connection is ideal for e-mail, file transfer, and Internet and intranet access. The user pays for the amount of data sent and received.

•Using a Streaming data connection, you get an exclusive, high-priority connection, ensuring seamless transfer of data. This type of connection is ideal for time critical applications like live video over IP. The user pays for the duration of the connection (per minute charge).

Circuit switched (dialed) service

Two types of circuit switched connection are available:

•Standard Voice. A low-tariff connection for voice only. The voice signal is compressed to 4.0 kbps, which reduces the bandwidth use and consequently the tariff.

•3.1 kHz Audio. A high quality connection which can be used for Premium Voice, G3 fax, analog modem or ISDN.

The signal is uncompressed 3.1 kHz audio, which allows for optimum voice quality.

SMS service

The BGAN system provides a Short Messaging Service (SMS) for sending and receiving SMS messages.

Supplementary services

The BGAN system also provides the following supplementary services:

•Call hold

•Call waiting

•Call forwarding

•Voice mail

•Call barring (using AT commands)

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Chapter 1: Introduction

Features and interfaces of the EXPLORER™ 300

Features

The EXPLORER™ 300 provides the following features:

High speed data up to 384 kbps - shared bandwidth

Support for Streaming classes 32 and 64 kbps

Simultaneous voice and data

Standard LAN, Bluetooth and phone ports

Built-in web interface allowing you to manage your phone book, messages and calls, and customize the terminal to your specific needs

100-240 V AC power adapter

Lightweight and portable design

Easy setup and use

Robust and durable design

CE, FCC and GMPCS certified

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Chapter 1: Introduction

Overview of interfaces

The EXPLORER™ 300 provides interfaces for connection of a phone or a computer.

Bluetooth

LAN

Standard Phone

Connection

Using the interfaces on page 47 describes how to use each of the available interfaces.

Minimizing power consumption

The EXPLORER™ 300 is designed for minimum power consumption. This means that functions that are not currently used will automatically go into a “sleep mode” to minimize the power consumption.

In addition to this automatic sleep mode function, you can disable each of the interfaces if they are not currently used. Note, however, that you will not be able to use these interfaces until you enable them again. For information on how to enable/disable interfaces, see Enabling or disabling an interface on page 49.

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Chapter 1: Introduction

Your EXPLORER™ 300 terminal

Overview

The EXPLORER™ 300 is a compact unit comprising antenna, compass, display and keypad, all in one unit.

Display and keypad

Antenna

Compass

Display and keypad

The EXPLORER™ 300 has a display and a keypad for displaying status and for changing simple parameters.

Power indicator	Message indicator
Power button	Display
	Keypad

For information on how to use the keypad and display, and for an overview of the display menu system, see Using the display and keypad on page 30.

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Chapter 1: Introduction

Light indicators

The EXPLORER™ 300 has two light indicators next to the display: a green power indicator and a red message indicator.

Green Power indicator

The function of the green Power indicator to the left of the display is as follows:

Behavior of green indicator	Meaning

Short flash every 2 seconds	The EXPLORER™ 300 is on.

Steady light	The battery is charging.

Flashing rapidly	A charging error has occurred.
	For further information, refer to the Troubleshooting Guide on
	page 116.

Off	No power or Stealth mode.

Red Message indicator

The function of the red Message indicator is as follows:

Behavior of red indicator	Meaning

Flashing	An alarm is active or
	An SMS message has arrived.
	Press OK on the keypad to view the alarm(s) or SMS
	message(s).a
	The red light will keep flashing after OK is pressed if
	• there are more SMS messages, or
	• an alarm is still active.
	For information on alarm messages, see Alarm messages
	on page 122.

Off	No messages are present, or the EXPLORER™ 300 is in Stealth
	mode.

a.If a computer is connected, you can also view alarms and SMS messages in the built-in web interface in the EXPLORER™ 300. For further information, see Icons in the icon bar on page 70.

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Chapter 1: Introduction

User interfaces

The keypad and display are used for pointing the antenna, for displaying status and for changing simple parameters.

To obtain full access to all features and for ease-of-use, you should use a computer (a PC, Laptop or similar) and one of the following:

•The web interface. A built-in web interface for easy configuration and daily use. The web interface is accessed from a computer connected to the EXPLORER™ 300, using an Internet browser. For further information, see Chapter 5, Using the web interface.

•The BGAN LaunchPad from Inmarsat. BGAN LaunchPad is a computer application used to control terminals in the BGAN system. LaunchPad is provided on the Inmarsat BGAN CD-ROM supplied with your EXPLORER™ 300. For information on how to use the LaunchPad, refer to the manual on the Inmarsat CD-ROM.

Additionally, it is possible to control the EXPLORER™ 300 using AT Commands. Refer to Appendix B, AT commands.

Antenna

The white part of the EXPLORER™ 300 is the antenna module. The antenna module comprises a GPS (Global Positioning System) antenna, a BGAN antenna and a Bluetooth antenna.

Compass

The EXPLORER™ 300 also provides a compass to help positioning the antenna. For further information on how to use the compass, see

Pointing the antenna on page 21.

Battery

The EXPLORER™ 300 comes with a rechargeable battery, which is easily inserted. The battery is automatically recharged when power is applied to the EXPLORER™ 300. Steady green light indicates that the battery is charging.

SIM card

The SIM (Subscriber Identity Module) card used for the EXPLORER™ 300 is a standard SIM card, which is acquired from the Airtime Provider.

The EXPLORER™ 300 requires a SIM card to go online and to access the settings of the EXPLORER™ 300. Without a SIM card you can only see the Main screen of the display system showing battery status etc. Using the web interface, you can view the properties of the EXPLORER™ 300 and upload software without inserting a SIM card. Upload of software, however, requires an Administrator user name and password.

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Chapter 1: Introduction

Matrix of services and communication interfaces

The following table shows which services can be accessed from which interfaces, and which types of equipment can be used.

Packet Switched Connection Circuit Switched Connection

SMS

	Interface on the EXPLORER™ 300
Service			Display/
Phone	Bluetooth	LAN	Display/
Phone	Bluetooth	LAN	Keypad
			Keypad
Analog	Bluetooth
telephone	handset
Standard
Voice

Computer Computer

Data single-user

Computer

View only

What’s next?

This chapter has provided an overview of the BGAN system and of the EXPLORER™ 300.

The next chapters will go into more detail about how to set up and use the EXPLORER™ 300. The following chapter, Getting started, explains how to unpack and start up the EXPLORER™ 300, and how to point the antenna in order to get the best possible signal.

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Chapter 2

Getting started

In this chapter

This chapter describes:

•what is included in the delivery,

•how to insert and remove the battery and SIM card, and

•how to start up the EXPLORER™ 300 and make the first call or data session.

Unpacking and assembling

Unpacking

Unpack the EXPLORER™ 300 and accessories and check that the following items are present:

	Getting Started Kit
	containing:
	- Getting Started leaflet
	- Quick Guide
EXPLORER™ 300	- EXPLORER™ 300 CD-ROM
	- BGAN LaunchPad CD-ROM

AC/DC adapter

EXPLORER™ 300 Battery	LAN Cable

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Chapter 2: Getting started

Inserting the SIM card

The EXPLORER™ 300 is delivered with the battery separated from the terminal. If the battery is already inserted, remove it as described in Removing the battery on page 13.

The SIM card is provided by your Airtime Provider. Insert the SIM card as follows:

1.Insert the SIM card into the SIM slot. Make sure the SIM card is positioned as shown!

2.Press gently until it clicks.

3.Slide the lock to close the SIM slot.

Inserting the battery

Do as follows:

1.Insert the battery.

Make sure the battery is positioned correctly as shown.

2.Press gently until it locks.

Note Before using the terminal the first time: To ensure accurate information on the battery capacity you should fully charge, then fully discharge the battery (until the EXPLORER™ 300 closes down automatically), and finally recharge the battery. The EXPLORER™ 300 can be used during the discharging process, but the remaining battery capacity may not be displayed correctly.

For information on how to recharge the battery, see Recharging the battery on page 113.

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Chapter 2: Getting started

Removing the battery

To remove the battery, do as follows:

1.Locate the slide lock at the bottom of the unit.

2.Slide the lock aside to release the battery from the unit.

3.Remove the battery.

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Chapter 2: Getting started

Removing the SIM card

To remove the SIM card, first remove the battery as described in Removing the battery on page 13.

Note When the SIM card is removed, you cannot use the display menu system nor make calls or start data sessions.

Only emergency calls are allowed, and only if permitted by the network.

However, if you have an administrator user name and password, you can upload software using the web interface. For further information, see Uploading software on page 113.

Remove the SIM card as follows:

1.Slide the lock aside to open the SIM slot as shown.

2.Gently press the SIM card and let it pop out of the slot.

3.Remove the SIM card.

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Chapter 2: Getting started

Connecting cables

After inserting SIM card and battery, connect all relevant cables.

Important Connect the cables before making the final adjustment of the antenna position. Otherwise you may accidently move the antenna when you connect the cables.

Side connector panel

The connector panel is placed on the side of the EXPLORER™ 300 and has the following connectors:

•Phone connector for connecting a standard phone

•LAN connector for data equipment

• DC Power connector (10-16 V DC) for

connection to a 100-240 V AC/DC Phone LAN DC Power adapter, or to a charger cable which

connects to the cigarette lighter socket/12 V DC in a car.

For information on how to connect to a specific interface, see the corresponding section in Chapter 4, Using the interfaces. The end of this section describes how to connect to power.

Rear connector

Apart from the connectors in the connector panel, the EXPLORER™ 300 has a connector placed on the rear side of the EXPLORER™ 300.This connector is marked DC OUT and is used for charging the

EXPLORER™ Bluetooth Handset.

For information on how to connect to the Bluetooth charger interface, see Using the EXPLORER™ Bluetooth Handset charger on page 66.

Before connecting to power

Illustration of DC OUT connector at the back of the terminal

You can connect to external power or use the battery delivered with your EXPLORER™ 300.

Refer to Power input on page 130 for specifications and pin-out for the DC Power input.

If you are connecting to a 100-240 V AC electrical outlet, use the AC/DC adapter included with your EXPLORER™ 300.

Alternatively, you may connect to 12 V DC in a car.

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Chapter 2: Getting started

Connecting to power

You can connect the DC input to power without the battery inserted.

If the battery is inserted when you apply power to the EXPLORER™ 300, the battery is automatically recharged.

Connecting to a 100-240 V AC electrical outlet: Connect the AC/DC adapter to the DC Power input on the side of the EXPLORER™ 300. Then connect the power cable between the 100-240 V AC electrical outlet and the AC/DC adapter.

Connecting to 12 V DC in a car: Connect the charger cable between the DC Power input of the EXPLORER™ 300 and the cigarette lighter socket in the car. A suitable charger cable is available from Thrane & Thrane.

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Chapter 2: Getting started

Powering the EXPLORER™ 300

Automatic power up

The default behavior of the EXPLORER™ 300 is to power up automatically when you connect the power cable. If you wish, you can change this power up mode, so that the EXPLORER™ 300 is only powered if the Power button is pressed.

For further information on power up mode, see Setting the power up mode on page 41 or Power up behavior on page 85.

Switching the EXPLORER™ 300 on/off

To switch on the EXPLORER™ 300, push the Power button next to the display and hold it down until the green Power indicator lights up. It normally takes one or two seconds.

Power

Indicator

Power

Button

WARNING! When the EXPLORER™ 300 is powered on, stay clear of the antenna front! The antenna emits radio frequency energy, not only when the display shows DATA ACTIVE. Always keep a minimum distance of 0.6 m from the antenna front.

To switch off the EXPLORER™ 300, push the Power button again and hold it until the display shows SWITCHING OFF....

After switching on the EXPLORER™ 300 you will be prompted for a PIN (Personal Identification Number), unless the PIN is disabled (e.g. using the BGAN LaunchPad).

For information on the options after power on, see the next section.

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Chapter 2: Getting started

Options for the start-up procedure

Overview of the start-up options

You have different options for the start-up procedure. Each of these options are briefly described in this section.

For information on how to enter PIN and point the antenna, see the subsequent sections.

The following drawing shows the options available after power on.

Power on

ENTER PIN?

Cancel OK

"Signal	Strength"	ENTER PIN
Cancel	OK	*-

"Main screen"

You cannot access the menu system, and you cannot use the BGAN network.

"Main screen"

You cannot access the menu system, and you cannot use the BGAN network, except for emergency calls, if allowed by the network.

"Signal Strength"

Cancel	OK
2	1
"Main screen"	"Main screen"
Menu system	Menu system
You can access the	You can access the
menu system but you	menu system and use
cannot use the BGAN	the BGAN network.
network.

Note If the use of PIN is disabled, e.g. from the BGAN LaunchPad, the display sequence is the same as after successfully entering the PIN. This means that after power on, you will see the Signal strength screen.

The numbers on the drawing refer to the different start-up options described in the following sections.

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Chapter 2: Getting started

“Full” procedure (1)

After power on, enter the PIN and then point the antenna.

In this mode you have full access to the EXPLORER™ 300, that is you can use the menu system and communicate on the BGAN network.

The display will show READY when the menu system is not activated.

“Off-line” procedure (2)

After power on, enter the PIN, but cancel pointing.

In this mode you can use the menu system, but are not able to communicate on the BGAN network.

The display will show POINT NOW? when in the Main screen.

Press S or T to enter the menu system.

When you want to point the antenna, press OK from the Main screen.

“Emergency” procedure (3)

After power on, cancel the PIN and then point the antenna.

In this mode you can only place emergency calls, and only if permitted by the network. You are not able to access the menu system nor to communicate on the BGAN network (apart from emergency calls), until you enter the PIN.

The display will show ENTER PIN?

If you press OK you can enter the PIN. No other options are available from the keypad.

From the web interface you can view properties and, if you have an administrator password, upload software.

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Chapter 2: Getting started

Entering the SIM PIN

Overview

You have to enter a PIN to use the EXPLORER™ 300, unless the use of PINs is disabled e.g. from the BGAN LaunchPad.

The first time you are asked for a PIN, you can choose to cancel (press C). If you cancel, you are asked again after pointing is completed. At that point you must enter the PIN to be able to continue.

Entering the PIN

To enter the PIN using the display and keypad, do as follows:

1.When you are asked for a PIN, press OK.

2.Press S or T a number of times until the first digit is correct.

3.Press OK to go to the next digit.

When OK is pressed, the previous digit is indicated by a *.

To correct an entered digit, press C to go back and use the S and T buttons again.

4.After entering the last digit with OK, press OK again to apply the PIN.

Note At this point the EXPLORER™ 300 may make a sound. This sound is used for pointing the antenna. To toggle the pointing sound on/off, press S or T.

For further information, see Using the display and keypad on page 30.

You can enter the PIN using a phone or computer connected to the EXPLORER™ 300. For further information, see Entering the SIM PIN using a phone on page 53 or Entering the SIM PIN in the web interface on page 71.

Wrong PIN

You have 3 attempts to enter the PIN, before you are asked to enter the PUK (Pin Unblocking Key). The PUK is supplied with your SIM card.

Enter the PUK followed by a new PIN of your own choice. The PIN must be from 4 to 8 digits long.

Important If you enter a wrong PUK 10 times, the SIM card will no longer be functional, and you have to contact your Airtime Provider for a new SIM card.

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