Taylor QS22, QS10 User Manual

Models QS10/QS22

Auto Lift Grills

Operating Instructions

072970-M

71/08

Complete this page for quick reference when service is required:

Taylor Distributor:

Address:

Phone:

Fax:

E-mail:

Service:

Parts:

Date of Installation:

Information found on the data label:

Model Number:

Serial Number:

Electrical Specs: Voltage Cycle

Phase

Maximum Fuse Size: A

Minimum Wire Ampacity: A

E July, 2008 Taylor

All rights reserved.
072970-M

Taylor Company

The word Taylor and the Crown design
are registered trademarks in the United States
of America and certain other countries.

a division of Carrier Commercial Refrigeration, Inc.
750 N. Blackhawk Blvd.
Rockton, IL 61072

Table of Contents

Section 1 To the Installer 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Air Clearance 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Electrical Connections 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installation of Cable Kit 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Ventilation and Clearance 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 2 To the Operator 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 3 Safety 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 4 Operator Parts Identification 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

QS10 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

QS22 6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accessories 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 5 Important: To the Operator 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operating Screen and Controls 11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Maintenance Menu 13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Maintenance Menu Flowchart 16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 6 Operating Procedures 17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Opening Procedures 17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cooking Procedures 19. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cleaning Between Product Runs 20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cleaning the Grease Tray Partition 21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Closing Procedures 22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Models QS10 & QS22 Table of Contents

Table of Contents - Page 2

Section 7 Troubleshooting Guide 24....................................

Section 8 Warranty Explanation 26......................................

Parts 26................................................................

Labor 26................................................................

Wiring Diagram 27.......................................................

Note: Continuing research results in steady improvements; therefore, information
in this manual is subject to change without notice.

E June, 2008 Taylor

All rights reserved.
072970-M

The word Taylor andthe Crown design
are registered trademarks in the United States
of America and certain other countries.

Taylor Company
a division of Carrier Commercial Refrigeration, Inc.
750 N. Blackhawk Blvd.
Rockton, IL 61072

Table of Contents Models QS10 & QS22

Section 1 To the Installer

These machines are designed for indoor use
only.

DO NOT installthemachineinanarea

where a water jet could be used to clean or rinse the
machine. Failure to follow this instruction may result
in serious electrical shock.

Air Clearance

Clearances from the grill to other surfaces are
required for adequate air circulation:

Rear: 3inches (76 mm) minimum.
Sides: 3 inches (76 mm) to combustible

surfaces;
0 inches (0 mm) to non-combustible
surfaces;
0 inches (0 mm) between grills in
multiple installations.

Failure to comply with these minimum clear­ance requirements will hinder grill performance and
cause damage to its components.

In all other areas of the world, equipment should be
installed in accordance with the existing local codes.
Please contact your local authorities.

Stationary appliances which are not equipped with a
power cord and a plug or other device to disconnect
the appliance from the power source must have an
all-pole disconnecting device with a contact gap of at
least 3 mm installed in the external installation.

This equipment is provided with a grounding lug
that is to be properly attached to the rear of the frame
by the authorized installer. The installation location is
marked by the equipotential bonding symbol (5021 of
IEC 60417-1) on the removable panel and the frame.

The proper wire size and fused circuit should be
selected according to grill data label information.
Incoming power must be connected to the terminals
with white characters on a black background.

Electrical Connections

The QS series grills have one electrical connection.
Check the data plate on the grill for voltage, cycle,
phase and electrical specifications. Refer to the
wiring diagram, provided inside the protective control
panel door at the front of the grill, for proper power
connections. The power connection is located inside
the grill behind the left side panel.

In the United States, this equipment is intended to
be installed in accordance with the National
Electrical Code (NEC), ANSI/NFPA 70-1987. The
purpose of the NEC code is the practical
safeguarding of persons and property from hazards
arising from the use of electricity. This code contains
provisions considered necessary for safety.
Compliance therewith and proper maintenance will
result in an installation essentially free from hazard!

Figure 1

Models QS10 & QS22 To the Installer

1

Installation of Cable Kit

Kit A.-3 Ft. Restrain Cable (part no. 074948) must
be installed to limit the movement of the grill. This is
necessary in order to protect the electrical conduit
from stress. The cable is made of flexible conduit.

To install the kit, look at the back of the unit. There
is a 1/2” hole on the left side of the frame, about half
way down. Remove the plug and attach the cable.

Ventilation and Clearance

To ensure proper operation of this appliance it must
be installed so that products of combustion are
efficiently removed. Do not store anything on top of
the grill.

Most service can be performed from the front of the
grill. When inspecting heating elements, the unit
must be disconnected and pulled out of the hood
enclosure. Allow four feet in front of the appliance
for this purpose.

2

Models QS10 & QS22To the Installer

Section 2 To the Operator

The grill you have purchased has been carefully
engineered and manufactured to provide
dependable operation. The QS series grills are
designed to deliver “cook-to-order” menu items. The
two-sided cooking method increases speed of
service and assures safe product integrity.

These grills, when properly operated and
maintained, will produce a consistent quality
product. Like all mechanical products, they require
cleaning and maintenance. A minimum amount of
care and attention is necessary if the operating
procedures in this manual are followed closely.

This Operator's Manual should be read before
operating or performing any maintenance on your
equipment.

It is strongly recommended that all personnel
responsible for the equipment's operation and
cleaning, review these procedures for proper training
and assurance that no misunderstandings exist.

In the event that you require technical assistance,
please contact your local authorized Taylor
Distributor.

Note: Warranty is valid only if the parts are
authorized Taylor parts, purchased from an
authorized Taylor Distributor, and the required
service work is provided by an authorized Taylor
service technician. Taylor reserves the right to deny
warranty claims on equipment or parts if
non-approved parts or refrigerant were installed in
the machine, system modifications were performed
beyond factory recommendations, or it is determined
that the failure was caused by neglect or abuse.

affixed to this product, it signifies that this product is
compliant with the EU Directive as well as other
similar legislation in effect after August 13, 2005.
Therefore, it must be collected separately after its
use is completed, and cannot be disposed as
unsorted municipal waste.

The user is responsible for returning the product to
the appropriate collection facility, as specified by
your local code.

For additional information regarding applicable local
laws, please contact the municipal facility and/or
local distributor.

If the crossed out wheeled bin symbol is

Models QS10 & QS22 To the Operator

3

Section 3 Safety

We at Taylor Company are deeply concerned about
the safety of the operator when he or she comes in
contact with the grill and its parts. Taylor has gone
to extreme efforts to design and manufacture built-in
safety features to protect both you and the service
technician. As an example, warning labels have
been attached to the grill to further point out safety
precautions to the operator.

the grill. Failure to follow this instruction may result
in the following:

DO NOT use a water jet to clean or rinse

S serious electrical shock

To Operate Safely:

DO NOT operate the grill without reading

this operator's manual. This manual should be kept
in a safe place for future reference.

S DO NOT operate the grill unless it is

properly grounded.

S DO NOT use the cord if it is frayed.
S DO NOT attempt any repairs unless the

power supply to the grill has been
disconnected.

S DO NOT operate the grill unless all service

panels are restrained with screws.

S Stationary appliances which are not

equipped with a power cord and a plug or
other device to disconnect the appliance
from the power source must have an all-pole
disconnecting device with a contact gap of
at least 3 mm installed in the external
installation.

Failure to follow these instructions may result in
electrocution. Contact your local Taylor Distributor
for authorized service.

S burns from hot steam

S liquid collecting inside the grill and

destroying electrical components.

S DO NOT prepare or remove product without

proper equipment.

S DO NOT allow untrained personnel to

operate this grill.

S USE EXTREME CAUTION when cleaning

the grill.

Failure to follow these instructions may result in
severe burns from high temperatures.

This grill must be placed on a level surface.
Failure to comply may result in personal injury or
equipment damage.

CAUTION: DO NOT attempt to use the

grill during a power outage. Grills require

electrical power for operation. In the event of a
prolonged power outage, place the unit in the “OFF”
position.

Grill clearance must be maintained at least

3” (76 mm) from all combustible materials
(0” to non-combustible materials).
Failure to comply could result in a fire hazard.

All grills require 3” (76 mm) of air clearance in the
rear. Failure to comply will hinder grill performance.

DO NOT slide the grill with the legs

attached. Failure to follow this instruction may
damage the grill.

NOISE LEVEL: Airborne noise emission does not
exceed 70 dB(A) when measured at a distance of

1.0 meter from the surface of the machine and at a
height of 1.6 meters from the floor.

4

Models QS10 & QS22Safety

Section 4 Operator Parts Identification

QS10

Figure 2

ITEM DESCRIPTION PART NO.

1 COVER-PULLOUT GREASE

CAN

2 TRAY A.-GREASE X71906

Models QS10 & QS22 Operator Parts Identification

072299

ITEM DESCRIPTION PART NO.

3 STANDOFF-REAR 079288

4 STANDOFF-FRONT 079289

5 COLLAR-HOLDING 019481

5

QS22

ITEM DESCRIPTION PART NO.

1 COVER-PULLOUT GREASE

CAN

2 TRAY A.-GREASE X71906

072299

Figure 3

6

ITEM DESCRIPTION PART NO.

3 STANDOFF-REAR 079288

4 STANDOFF-FRONT 079289

5 COLLAR-HOLDING 019481

Models QS10 & QS22Operator Parts Identification

Accessories

Figure 4

ITEM DESCRIPTION PART NO.

1 SHEET-RELEASE QS24 AUTO

W/LOOP

2 RETAINER-RELEASE QS 072607

3 CLIP-RELEASE MATERIAL 072673

072609

Models QS10 & QS22 Operator Parts Identification

ITEM DESCRIPTION PART NO.

4 BAR-RELEASE SHEET QS 072608

5 SCRAPER-TEFLON WIPER 075887

7

Section 5 Important: To the Operator

QS10

ITEM DESCRIPTION

1 GAP HANDLE
2 GAP INDICATOR
3 POWER SWITCH
4 TIMER BUTTON - GREEN

Figure 5

8

ITEM DESCRIPTION

5 RAISE BUTTON - RED
6 KEYS
7 INDICATOR LIGHTS
8 LED DISPLAY

Models QS10 & QS22Important: To the Operator

QS22

Figure 6

ITEM DESCRIPTION

1 GAP HANDLE-LEFT SIDE
2 GAP HANDLE-RIGHT SIDE
3 GAP INDICATOR-LEFT SIDE
4 GAP INDICATOR-RIGHT SIDE
5 POWER SWITCH-LEFT SIDE
6 POWER SWITCH-RIGHT SIDE
7 TIMER BUTTON-LEFT SIDE
8 TIMER BUTTON-RIGHT SIDE

Models QS10 & QS22 Important: To the Operator

ITEM DESCRIPTION

9 RAISE BUTTON-LEFT SIDE
10 RAISE BUTTON-RIGHT SIDE
11 LED DISPLAY-LEFT SIDE
12 LED DISPLAY-RIGHT SIDE
13 INDICATOR LIGHTS-LEFT SIDE
14 INDICATOR LIGHTS-RIGHT SIDE
15 KEYS-LEFT SIDE
16 KEYS-RIGHT SIDE

9

Power Switch (Rocker)

Temperature Controls

When placed in the ON position, the power switch
allows control panel operation. The power switch is
located on the front panel.

Indicator Light

The lights on the front panel indicate when the
heaters are operating.

Heating Zones

Each side (zone) of the grills are equipped with three
independent heating elements. The independent
elements assure even temperatures and quick
temperature recovery.

The QS10 and QS22 grills are equipped with two
individual temperature controls. They control both
the upper and the lower temperatures. The lower
cook surface temperature(s) can be set manually
from 150_ - 400_F (65_ - 204_C). The upper cook
surface temperature(s) can be set manually from
150_ - 425_F (65_ - 219_C). The left and right sides
of the QS22 (zones) operate independently.

Control Board

This unit is equipped with a microprocessor control,
programmable by the operator.

Keypad and Display

Located on the front panel, beneath the cooking
zone, is an alpha-numeric LED display and a group
of keys used for operating, programming, and
servicing the grill and its microprocessor control.

The keys are illustrated with icons, descriptive of
their functions, and referred to in these instructions
as follows:

Raise Button

Red button used to release the platen from the
lowered position.

Timer Button

Green button used to start and stop the cook timer.

Release Material Sheets

Release material sheets are used on the upper grill
plate to prevent food product from sticking.

= MENU

= TIME

= TEMP

= UP ARROW

= DOWN ARROW

The display is a visual message center for the user,
operator (maintenance personnel or manager), and
the service technician.

10

Models QS10 & QS22Important: To the Operator

Operating Screen and Controls

The VERSION SCREEN is viewed when a grill is
powered for normal operation. It indicates the
version of software the microprocessor is using.

Cook Temperatures

Step 1

To set cook temperatures, press the up or down
arrow to select the item to be changed. Press and
hold the temperature key for five seconds. After
releasing the key, the message “SU1” and the
current set temperature will be displayed. (See
example below.)

VER 1.01B

Note: If the grill is not equipped with the upper cook

surface option, the words “NO PLTN” will appear on
the display for two seconds before the version
screen appears.

Pressing any key will advance the display to the
COOKING SCREEN. These screens are described
in the “Operating Procedures” section of these
instructions.

The MEMORY INITIALIZATION SCREEN appears
if the grill has never been used or in the rare event
that set-up parameter memory has been lost.

MEM INIT

When this screen appears on the display, the
parameters previously programmed by the operator
will revert back to the factory default values.
Pressing the MENU key will advance the display to
the VERSION screen.

Factory defaults:

Upper 400_F TM1 30
Lower 325_F TM2 0

If set-up parameter memory is lost, programmed
names will revert back to the “ITEM” messages.

After the VERSION SCREEN is displayed and a key
is pressed, the grill will enter the ITM1 COOK mode
of operation.

SU1 400 F

(Set upper item 1)

Step 2

Use the arrow keys to adjust the desired cook
temperature setting for the upper cook surface.
Temperatures may be set for 150_F to 425_F (66_to
218_C).

Step 3

Press MENU and the message “SL1” and the
current temperature will appear on the display. (See
example below.)

SL1 325 F

(Set lower item 1)

Step 4

Use the arrow keys to adjust the desired cook
temperatures for the lower cook surface. The range
for the lower cook surface temperatures is 150_F to
400_F (66_to 204_C).

Press MENU again to return to the selected item
display.

Cook Timers

Each item selection has two programmable cook
timers. The first timer is the cook cycle timer. This
timer measures the amount of time the product
should be cooked.

The second timer is an alert timer. This timer can be
set to alert the operator to add seasonings, to turn
the product, or to start warming buns for the cooked
product.

Models QS10 & QS22 Important: To the Operator

11

For example, item one has been programmed to
cook for 135 seconds. The operator wishes to add
salt in the middle of the cook cycle. Timer two
should then be programmed for 15 seconds. Once
the cook cycle begins, a tone will sound 15 seconds
after the first timer starts, alerting the operator to
season the product. Press the timer key to stop the
tone. The first timer will continue to measure the full
135 second cook cycle. A tone will sound 5 seconds
before the time elapses, and will continue to sound
until the timer key has been pressed.

Note: The factory default settings are 135 seconds
for the first (cook cycle) timer, and 0 seconds for the
second (alert) timer. The timers can be set from 0 to
3,600 seconds. The second timer cannot be
programmed for a longer time setting than the first
timer.

To adjust the timers, press the up or down arrow to
select the item to be changed. Press and hold the
timer key for five seconds. Release the key and the
message “TM1” will appear next to the current time
setting. (See example below.)

Fault Screen

If the grill experiences a system failure, a fault
message will appear on the display, and a tone will
sound.

FLT HTUM

An example of the FAULT SCREEN is illustrated in
the previous figure. The screen appears when the
controller has detected a fault in the system. The
code letters “FLT” is an abbreviation for “fault”. The
next set of code letters indicate the type of fault and
the zone affected. Following is a list of possible
codes that may appear on the screen:

TM1 30

Step 1

Press the UP or DOWN arrows to adjust the time
setting for the total cook cycle.

Step 2

Once the desired cook time has been set, press the
MENU key and the message “TM2” will appear next
to the current time setting. (See example below.)

TM2 0

Step 3

Press the UP or DOWN arrows to adjust the time
setting for the alert timer (timer 2).

Step 4

Once the desired alert timer has been set, press the
MENU key to return to the selected item display.

HTUF High Temperature Upper Front zone
exceeded

HTUM High Temperature Upper Mid zone exceeded

HTUR High Temperature Upper Rear zone
exceeded

HTLF High Temperature Lower Front zone
exceeded

HTLM High Temperature Lower Mid zone exceeded

HTLR High Temperature Lower Rear zone
exceeded

TCUF Thermocouple Upper Front fault

TCUM Thermocouple Upper Mid fault

TCUR Thermocouple Upper Rear fault

TCLF Thermocouple Lower Front fault

TCLM Thermocouple Lower Mid fault

TCLR Thermocouple Lower Rear fault

The user must press the MENU and TEMP keys
simultaneously to acknowledge the fault. The

fault description and item name will appear
alternately on the display. The zone that has the
fault will shut down while the rest of the grill will be
operational. (Refer to the Fault Screen information in
the Service Manual, Controls and Systems Section.)

12

Models QS10 & QS22Important: To the Operator

Maintenance Menu

Calibrating verifies proper temperatures of heating
elements.

The Maintenance Menu provides five screens to
allow managers and service technicians to monitor
grill performance.

To enter the Maintenance Menu while any item is
displayed, press and hold the MENU key for
approximately 5 seconds and release. The following
screen will appear on the display.

CODE 0000

Press TIME until the first digit is “5”.
Example: CODE 5000.

Press TEMP until the next digit is “3”.
Example: CODE 5300.

Press the UP Arrow until the next digit is “7”.
Example: CODE 5370.

Press the DOWN Arrow until the last digit is “6”.
Example: CODE 5376.

Press the MENU key to accept the access code and
the following screen will appear:

Note: Calibrate with the release material removed,
using a calibrated pyrometer.

Note: Calibration is allowed only when the item 1
temperatures are within 50_F (28_C) of the set
point. (Calibrate without the release material sheets
in place.)

Step 2

Place the pyrometer disc on the upper front heating
element of the grill. The sensing probe/disc should
be placed on the flat rib, not over the groove. Using
the arrow keys, enter the temperature reflected on
the pyrometer for the upper front heating element.

Note: The indicating lights should be lit when
calibration adjustments are made.

CALIBRAT

Note: If an incorrect code is entered, the display will

return to the COOKING screen.

Step 1

Press the MENU key to enter the calibrate mode
and the following message will appear on the
screen.

U F X X X F

There are three lower heating elements in each cook
zone and three heating elements in the upper cook
surface (if applicable). The calibrating screens allow
calibration of each independent heating element.

Figure 7

Step 3

Press MENU to display the calibration screen for the
upper middle heating element. Place the pyrometer
on the upper middle heating element. Using the
arrow keys, enter the temperature reflected on the
pyrometer for the upper middle cook surface.

Step 4

Repeat this procedure for the remaining upper rear,
and lower elements. When the last zone has been
calibrated, press MENU to return to the CALIBRAT
screen.

Step 5

Press the UP arrow to display the SCALE message.

SCALE

Models QS10 & QS22 Important: To the Operator

13

Note: The CALIBRAT screen is the base
maintenance screen. All other maintenance
functions are accessible through the CALIBRAT
screen.

Step 1

Press the MENU key to display the current
temperature scale:

SCALE F or C

Step 6

Press the MENU key again, and the message
“ITM1” will appear on the display. The letter “I” will
be flashing above the cursor.

ITM1

Step 2

Fahrenheit is the desired temperature scale. (If
Celsius is desired, press the UP arrow to display
SCALE C.)

Step 3

Press the MENU key to return to the SCALE
message.

Step 4

If desired, the names of specific products can be
programmed to appear on the display instead of
ITEM numbers. While at the SCALE message
display, press the UP arrow to display the NAMES
message.

NAMES

Step 5

While at the NAMES message display, press the
MENU key and the message “NAME1” will appear
on the display. This message indicates that the
operator can program a specific product name to
appear for the first item on the menu.

Step 7

Using the UP and DOWN arrow keys, enter the
desired letter (A - Z) or number (0 - 9) ( - _ ). Once
the character letter is entered, press the MENU key
to move the cursor to the next position. Up to four
characters may be entered.

BURG

Step 8

After the last character has been entered, press the
MENU key to return to the message “NAME1”.

Step 9

Use the UP arrow key to display the message
“NAME2”.

Repeat steps 6-9 until all desired item names have
been entered.

NAME1

Step 10

After entering the desired characters in the NAMES
screens, the control will return to “NAME1”.

Press the DOWN arrow to display “NAMES”.

14

Models QS10 & QS22Important: To the Operator

Step 11

Press the UP arrow to display “LANGUAGE”, and
press the MENU key to display “ENGLISH”.

Press the MENU key to return to the “LANGUAGE”
display.

Step 12

Press the UP arrow to display “MONITOR”.

Step 13

Continue to press the UP arrow to monitor the
remaining five zones.

Step 14

Press the UP arrow to display “CANCEL”.

Press the MENU key to display “UF XXX F” to
monitor the upper front temperature.

Press the MENU and TEMP keys at the same time
to return to the main cooking screen.

Models QS10 & QS22 Important: To the Operator

15

Maintenance Menu Flowchart

Figure 8

16

Models QS10 & QS22Important: To the Operator

Section 6 Operating Procedures

The Model QS10 has one 12” (305 mm) lower cook
surface and one 11” (279 mm) upper platen.

The Model QS22 has two 12” (305 mm) lower cook
surfaces and two 11” (279 mm) upper platens.

The two-sided cooking concept ensures quick, even
cooking of both sides of products placed on the low­er surface.

The Model QS22 has been selected to illustrate the
step-by-step operating procedures.

We begin our instructions with the opening proce­dures, assuming product set-up procedures (out­lined in the “Important to the Operator” section of
this manual) are complete.

Opening Procedures

Before operating the grill, the release material
sheets must be installed on the upper platen.

Perform the following steps for installing release ma­terial sheets:

CAUTION: Make sure the grill is COOL
before attempting to install or remove release
material sheets.

Step 2

Line up the two notches on the release retainer with
the release material shoulder screws located at the
top of the upper platen. Hang the release retainer on
the shoulder screws.

Figure 10

Step 3

Hold the non-hemmed end of the release material
sheet. Gently pull the sheet tight, wrapping it around
the platen in a side-to-side manner.

Step 1

Slide the release retainer through the hemmed end
of the release material sheet.

Figure 11

Note: Make sure the release material fits smoothly
and covers the upper platen from front to back. To
adjust the position, carefully move the sheet from

Figure 9

Models QS10 & QS22 Operating Procedures

front to back.

17

Step 4

Place the release material clips over the release
material sheet, pressing them into place over the
release material bar at the top of the platen.

Figure 12

The release material must be changed when:

S Product sticks to the release material.
S Carbon builds up, causing problems in taste

or appearance.

S There is a tear in the release material in the

cooking area.

S The release material substance is worn from

the release material sheet.

S The temperature of the upper platen drops

more than 10_F. (5.6_C.) from the tempera­ture recorded when the release material was
removed.

Note: Temperature checks should only be con­ducted with the release material sheets removed.

Note: Rotate and reverse the release material
sheets on a daily basis.

Step 5

Check the alignment and tightness of the release
material against the upper platen.

Step 6
Repeat steps 1 through 5 for the remaining upper

platen(s) on the QS22.

Note: It is not necessary to change the release
material if small pin holes develop.

Care of Release Material Sheets

S DO NOT fold or crease.
S DO NOT touch with any sharp object or

abrasive.

S DO NOT hose with hot water or soak in

water.

S DO NOT place under other objects.

18

Models QS10 & QS22Operating Procedures

Cooking Procedures

Step 1

Make sure that the release material sheets are
installed.

Step 2

Place the power switch(es) in the ON position. This
illuminates the switch(es). The screen will scroll
through information messages and then advance to
the first cook screen.

Figure 13

Note: If there is no upper cook surface, the words
“NO CLAM” will appear on the screen prior to the
software version number.

Step 3

Lift the clear plastic window. Press the UP arrow
until the desired item number or item name appears
on the display.

Step 4
IMPORTANT! Allow the grill to heat for

approximately 15 minutes to allow all zones to reach
set-point temperatures.

DO NOT begin cooking until the grill has reached set
temperature. If the grill is not at cook temperature,
the display will alternate between the item number
and the words, “TOO COOL”. If the grill is too hot to
cook the selected product, the display will alternate
between the item number and the words “TOO
HOT”.

Step 5

Turn the gap adjustment handle until the gap dial
points to the appropriate gap number.
(Note: The gap number is determined by the type of
product to be cooked.)

To lower the gap between the upper cook surface
and the lower cook surface, turn the gap adjustment
handle clockwise.

To raise the gap between the upper cook surface
and the lower cook surface, turn the gap adjustment
handle counter-clockwise.

Figure 14

Models QS10 & QS22 Operating Procedures

19

Figure 15

Step 6

While the upper cook surface is in the raised
position, place the product on the lower cook
surface. Lower the upper cook surface.

Cleaning Between Product Runs

After each run of product, the grill must be cleaned
to ensure proper cooking.

CAUTION: The grill is hot. To prevent
personal injury, always use the handle to lower
the upper cook surface.

Step 7

If the timer is programmed, press the large green
TIMER button. A tone will sound for two seconds,
alerting the operator that the COOK cycle has been
initiated. The timer will count down in seconds.
When five seconds are left in the cook time, a tone
will sound to alert the operator that product is ready
for serving. The platen will open upon completion of
the cook cycle. Press the large green TIMER button
to stop the tone and reset the timer.

Figure 16

Step 8

Carefully remove product with a safe cooking utensil
in the same order the product was placed on the
grill.

Step 1

Using a grill scraper, scrape residue from the lower
cook surface (scrape from front to back only).

Figure 17

Step 2

Use a rubber wiper squeegee to clean release
material on the upper cook surface. Hold the handle
at a slight upward angle with wiper end facing
downward. Wipe the material using a downward
motion. DO NOT use extreme pressure or force.
Improper procedures will tear or crease the release
material.

Note: DO NOT use a scraper, sharp utensils, or
abrasives for cleaning the upper cook surface.

20

Models QS10 & QS22Operating Procedures

Step 3

Using the rubber wiper squeegee, push the grease
to the rear of the lower surface into the grease
trough. DO NOT use the grill scraper for this step.

Cleaning the Grease Tray Partition

Occasionally, the grease tray partition must be
cleaned.

Step 4

When necessary, use a grill cloth to clean the back
splash shield and the bullnose areas.

Step 5
Repeat Steps 1 through 4 for other side of the
QS22 grill.

Note: Whenever the grill is idle and product is not

being cooked, keep the upper cook surface in the
raised position.

When necessary, use the trough scraper to clean
the rear grease trough. If a buildup of carbon is
starting in the grease chute, use the hook end of the
trough scraper to push the carbon down into the
grease tray. Periodically, check the grease drawer
for excess grease and empty it as needed.

Step 1

Place the power switch in the OFF position.

Step 2

Carefully unplug the unit from the wall receptacle.

Step 3

Remove the grease tray.

Figure 19

Step 4

Remove the four screws that secure the grease tray
partition.

Figure 18

Models QS10 & QS22 Operating Procedures

21

Figure 20

Step 5

Carefully remove the grease tray partition. Take it to
the sink for cleaning.

CAUTION: The upper cook surface and
release material sheets are very hot. To prevent
burn injuries, wear protective gloves and use ex­treme care when performing this procedure.

Step 4

Holding a dry towel in both hands, remove the upper
release material clips by pulling up on the tab to
snap the clips off the bar.

Step 5

Holding the dry towel in both hands, remove the
release material.

Figure 21

Note: For installation of the grease tray partition,
carefully reverse the above steps.

Closing Procedures

Step 1

Raise the upper cook surface to the raised position.

Step 2

Turn the power switches to the OFF position.

Figure 22

Step 3

Wipe the release material sheet thoroughly while still
attached to the upper cook surface, using the rubber
wiper squeegee.

Step 6

Take the release material clips and the release
retainer to the sink for cleaning.

Step 7

Repeat steps 1 through 4 for the other upper platen
on the QS22.

Step 8

Clean the upper cook surface(s) with the special
rubber squeegee.

Note: DO NOT use metal scrapers, abrasive pads,
screens or wire brushes to clean the upper cook
surface.

CAUTION: Protect eyes, lungs, and all
parts of the body from potential harm when
using any chemical cleaner.

Step 9

To clean the upper cook surface, use a spray bottle
of full strength cleaner/degreaser (i.e., Sizzler Grill
Bun and Toaster Cleaner, a Kay Chemicalr
product). Hold the bottle 6" (152 mm) away and mist
the entire upper cook surface, starting at the front.

(Use a cleaner that will not damage aluminum.)

Mist one ounce of cleaner over each upper cook
surface and two ounces on the lower cook surface.
Let the cleaner soak for 3-5 minutes. (Note: One
ounce of cleaner equals approximately thirty
squirts.)

22

Models QS10 & QS22Operating Procedures

Step 10

Starting at the front of the upper cook surface and
the rear of the lower cook surface, rinse both
surfaces with a mist of water from a spray bottle.

WARNING! Use care not to allow water
or cleaner/degreaser on any part of the grill
other than the cook surfaces. Never use an
extreme amount of fluid to clean or rinse the
grill.

Step 17

Wipe the cook surface(s) twice with a clean, damp
towel.

Step 18

Wipe all areas of the grill with a clean, damp towel.

Step 19

Wipe all exterior stainless steel panels around the
entire grill.

Failure to follow this instruction may result in
serious electrical shock and will cause
permanent electrical and mechanical damage to
internal parts.

Step 11

Use the rubber wiper squeegee to remove excess
liquid from the upper and lower surfaces.

IMPORTANT! Do not scrape the upper surface
with metal utensils. It is aluminum and will
scratch very easily.

Step 12

Repeat Steps 9 and 10 if necessary, but apply
cleaner only to soiled areas.

Step 13

Remove any small carbon spots with the rubber
squeegee.

Step 14

Using a damp cloth, wipe down all exterior stainless
steel of the upper cook surface (especially behind
the rear of the upper cook surface, next to arm
assembly).

CAUTION:

S Never use cold water or ice to cool the

upper cook surface or lower grill plate.

S Never use grill screens on the upper cook

surface or lower grill plate.

S Never use any other abrasives or cleaners

other than approved food service cleaners
and degreasers.

S Never spray excessive amounts of water on

the grill.

S Never pour or spray liquid of any type on

top of the upper cook surface.

Step 20

Place release material sheet(s) on the warm lower
grill plate and thoroughly wipe down both sides with
a clean, damp grill cloth.

CAUTION:

Note: Grills should be removed from cooking

alcoves in order to clean the rear section of the
upper cook surface.

Step 15

Clean the lower grill by pouring a small amount of
warm water carefully on the surface while brushing
with a sturdy brush.

CAUTION: Wear rubber gloves to avoid

hot steam.
Step 16

Continue to add small amounts of water and brush
the surface until the grill is cool enough to squeegee
dry.

Models QS10 & QS22 Operating Procedures

23

S Never attempt to clean release material

sheets on a cold surface.

S Never use a hot hose for cleaning release

material,

S Never soak release material sheets in liquid.
S Never fold, crease or touch release material

sheets with sharp objects.

S Never allow the grill scraper or abrasive

cleaning materials to come in contact with
release material sheets.

Step 21

Apply a light coat of shortening to the entire lower
grill plate.

Section 7 Troubleshooting Guide

PROBLEM PROBABLE CAUSE REMEDY

1. Grill will not heat. a. Power cord is not connected. a. Check the power connection.
b. Circuit breaker is tripped. b. Reset the circuit breaker.

2. One heat zone will not heat.

(Indicator light is not on,
display flashing “TOO COOL”.)

3. One heat zone will not heat.

(Indicator light is on, display
flashing “TOO COOL”.)

c. Power switch is in the OFF

position.
d. Power switch is faulty. d. Contact a service technician.
e. Faulty relay or relay board. e. Contact a service technician
a. Control is not set correctly. a. Check the temperature setting.

b. Faulty relay or relay board. b. Contact a service technician.
c. Unit displays a fault. c. Clear the fault. (See page 12.)

d. Faulty thermocouple. d. Contact a service technician.
a. Heater is faulty. a. Contact a service technician.

b. Thermocouple is faulty. b. Contact a service technician.
c. Thermo overload is faulty. c. Contact a service technician.
d. Faulty relay or relay board. d. Contact a service technician.
e. Unit displays a fault. e. Clear the fault. If the action is

c. Place the power switch in the

ON position.

If the action is ineffective,
contact a service technician.

ineffective, contact a service
technician.

4. One heat zone is overheating.
(Display flashing “TOO HOT”.)

5. Upper cook surface will not
stay in the raised position.

a. Thermocouple is faulty. a. Contact a service technician.

b. Faulty relay or relay board. b. Contact a service technician
c. Unit displays a fault. c. Clear the fault. (See page 12.)

If the action is ineffective,
contact a service technician.

a. Defective gas filled cylinder(s). a. Contact a service technician.

24

Models QS10 & QS22Troubleshooting Guide

PROBLEM PROBABLE CAUSE REMEDY

6. Product is under-cooked,
overcooked, or cooking
unevenly.

a. Release material sheet is

worn.

b. Incorrect cooking time. b. Adjust the cook time

c. Incorrect temperature setting. c. Adjust the temperature setting.
d. Incorrect gap setting. d. Adjust the gap.
e. Heat zone not heating. e. Contact a service technician.

f. Upper cook surface has carbon

build-up.

g. Incorrect item selected. g. Select the proper item.
h. Incorrect temperature

calibration.

i. Cook surfaces are not parallel. i. Call a service technician to

j. Incorrect loading and/or

removing of product

a. Replace release material

sheet.

accordingly.

f. Closing procedures must be

followed to remove carbon
build-up.

h. Calibrate the grill accordingly.

level the grill or refer to the
leveling procedures in the front
of this manual.

j. Always remove product in the

same order as it was loaded.

k. The product is not fully under

the top plate.

7. Control is displaying fault. a. Refer to “fault screens”,

page 12.

8. Grease drips from under the
grease drawer.

9. The grease drawer will not
close.

a. Grease tray is full. a. Empty the grease tray.

a. Product has built up in back of

grease partition.

k. Be sure all product is under the

top plate.

a. Clear the fault. (See page 12.)

If action is ineffective, contact
service technician.

a. Refer to “Cleaning the Grease

Tray Partition” instructions.

Models QS10 & QS22 Troubleshooting Guide

25

Section 8 Wa rranty Explanation

Parts

Class 103 Parts

The warranty for new equipment is one year, with a
replacement parts warranty of three months.

Class 000 Parts

Wear items - no warranty.

Class 212 Parts

The warranty for new equipment parts is two years,
with a replacement parts warranty of 12 months.
This includes the microprocessor control, relays, and
the upper cook surface (aluminum casting and
shroud).

Labor

The Taylor warranty is valid only if the required ser­vice work is performed by an authorized Taylor tech­nician.

For more details, see the warranty/checkout card.
Contact your local Taylor Distributor regarding Ex-

tended Service Contract options.

26

Models QS10 & QS22Warranty Explanation

QS10 & QS22
072396-23
7/08