TANDBERG S3 User Manual
Content
Server
Table of
Contents
D13898.05
DECEMBER 2007
ADMINISTRATOR
GUIDE
Version S3
December 2007
Disclaimers,
Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
1
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
What’s in this Manual?
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Trademarks, Copyright, Disclaimer, License Agreements, and
Patent Information
Operator Safet y / Environmental Issues
Safety Instructions ............................................................... 10
Environmental Issues............................................................ 11
Introduction
Features at a Glance ............................................................. 14
Installation
Preparing for Use .................................................................. 16
What’s in the Box? .......................................................... 16
Installation Site Preparations .......................................... 16
Rack Mounting (optional) ................................................. 16
Connecting Cables .......................................................... 16
IP Address Setting Conguration ............................................17
About IP Address Setting .................................................17
IP Settings Menus Available .............................................17
Examples of Front Panel Operation ........................................ 18
Set the IP Address to Static ............................................ 18
Example 1: Setting the IP Assignment ............................. 18
Example 2: Setting the IP Address Itself .......................... 18
Quick Setup
Basic H.323 Services Setup via Content Ser ver Interface ....... 20
About Basic H.323 Services ............................................ 20
Initial Setup .................................................................... 20
Call Recording Test ......................................................... 21
Web Server Setup ........................................................... 22
Recommended Next Steps .............................................. 22
Operation
Product Registration and Security Updates ............................ 24
Product Registration ....................................................... 24
Using Remote Desktop.................................................... 24
Security Updates ............................................................ 24
Installing Software Upgrades and Securit y Updates .......... 24
Shutdown and Restart .......................................................... 25
System Status ................................................................ 25
No Shutdown or Restart While Calls Are In Progress! ........ 25
Command Menu Structure .............................................. 25
Restar ting the Content Server ......................................... 25
Shutting Down the Content Ser ver ................................... 25
Restoring to Default Settings ................................................ 26
About Restoring to Default Settings ................................. 26
Using the Front Panel Keys .............................................. 26
Restoring to Default Settings .......................................... 26
What Does Cong Restore Do? ........................................ 26
What Does Full Restore Do? ............................................ 26
Command Menu Structure .............................................. 26
Backing Up and Restoring the Content Server
Backing Up Your Content Server ............................................ 28
Before You Start ............................................................. 28
The Backup Procedure .................................................... 28
Scheduling Backups ............................................................. 30
The Scheduling Backup Procedure ................................... 30
Restoring your Content Ser ver ............................................... 33
The Restoring Procedure ................................................. 33
Administrator Settings
Viewing Administrator Settings .............................................. 37
About Administrator Settings ........................................... 37
Logging In to View the Administrator Options .................... 37
Site Settings ........................................................................ 38
About Site Settings ......................................................... 38
The Site Settings ............................................................ 38
Restar t Ser vice............................................................... 38
System Information .............................................................. 39
System Information Settings ........................................... 39
Gatekeeper Settings ............................................................. 40
The Gatekeeper Settings ................................................. 40
Advanced H.323 Settings ..................................................... 41
The Advanced H.323 Settings ......................................... 41
SIP Settings ......................................................................... 42
The SIP Settings ............................................................. 42
Authentication ...................................................................... 43
The Authentication Settings ............................................ 43
The Authentication Settings ............................................ 44
API ....................................................................................... 45
The API Settings ............................................................. 45
User Properties .................................................................... 46
The User Properties Settings ........................................... 46
System Defaults ....................................................................47
The System Default Settings ............................................47
User Management ................................................................ 48
About User Management ................................................. 48
The User Manager Settings ............................................. 48
Adding Users ........................................................................ 49
About Adding Users ........................................................ 49
The User Manager Settings when Add Users Has Been
Selected......................................................................... 49
Adding Users Under Local Authentication ......................... 50
Adding Users Manually .................................................... 50
Adding Users Correctly .................................................... 50
Adding Groups ................................................................ 50
Adding Users or Groups Under Domain or LDAP
Authentication ................................................................ 50
Adding Users Automatically ............................................. 50
Template s ............................................................................ 51
About Template Editing ................................................... 51
The Template Editor Settings ........................................... 51
Editing Templates ................................................................. 52
About System Templates ................................................. 52
The Template Editor ........................................................ 52
The Template Section ..................................................... 53
The Content Viewer ......................................................... 54
The Por table Devices Section .......................................... 57
The Download Section .................................................... 58
The Summary Section ..................................................... 59
Adding Templates ................................................................. 60
The Template Editor ........................................................ 60
System Templates ................................................................ 61
About Templates ............................................................. 61
The System Templates Available ...................................... 61
Description ..................................................................... 61
Recorded Output ............................................................ 61
Media Servers ...................................................................... 62
About Media Servers ...................................................... 62
Table of
Contents
D13898.05
DECEMBER 2007
Disclaimers,
Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
2
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Media Servers Options ............................................. 62
Adding Windows Media Streaming Server .............................. 63
Conguring Windows Media Streaming Ser ver .................. 63
The Windows Media Streaming Ser ver Options ................. 63
The On Demand Settings Options .................................... 64
Setting up Multicast Delivery ................................................. 65
Prerequisites .................................................................. 65
Basic Setup— It Only Needs to Be Done Once .................. 65
Conguring QuickTime Server .......................................... 66
The QuickTime Or Darwin Streaming Settings Options ...... 66
The On Demand Settings Options .................................... 67
Conguring Real Media Ser ver ......................................... 68
The Real Media Streaming Settings Options .................... 68
The On Demand Settings Options .................................... 69
Call Congurations ................................................................ 70
About Call Conguration .................................................. 70
The Call Conguration Editor Settings .............................. 70
Editing, Duplicating or Creating a New Call Conguration .........71
About Editing ...................................................................71
The Call Conguration Editor Settings ...............................71
Categories ............................................................................ 72
About Categories ............................................................ 72
The Category Settings ..................................................... 72
Server Logs .......................................................................... 73
About Server Logs .......................................................... 73
The Ser ver Logs Page ..................................................... 73
The Content Library Logs Page ........................................ 73
Server Maintenance ...............................................................74
About Server Maintenance ...............................................74
The Ser ver Maintenance Page ..........................................74
Media Storage Location ........................................................ 75
About Media Storage Location ......................................... 75
Before You Start ............................................................. 75
The Media Storage Location ............................................ 75
NAS Conguration ................................................................. 76
Conguring NAS .............................................................. 76
Changing Storage Location ................................................... 77
Changing the Default Media Location to
Alternate Storage Location .............................................. 77
Changing Back From the Alternate Storage
Location to the Default Media Storage Location ............... 78
About Windows Server .................................................... 79
The Windows Ser ver Page ............................................... 79
Conference Setup
Initial Steps When Creating a Conference .............................. 81
About Conference Setup ................................................. 81
Logging In ...................................................................... 81
Creating Conferences ........................................................... 82
About Creating a Conference ........................................... 82
The Create Conference Settings ...................................... 82
Call Information .................................................................... 83
Templates Determine Outputs! ........................................ 83
The Call Information Settings .......................................... 83
Conference Permissions ....................................................... 84
The Conference Permissions Settings .............................. 84
Conference Metadata ........................................................... 85
The Conference Metadata Settings .................................. 85
Call Information: When in a Call ............................................. 86
About Call Information .................................................... 86
The Call Information Display ............................................ 86
Ending the Call ..................................................................... 87
A Recommended Procedure ............................................ 87
Recording Ad Hoc Calls ......................................................... 88
Dialing in ........................................................................ 88
Concurrent Calls ............................................................. 88
Recording in Progress Is Indicated on the Endpoint .......... 88
Using TMS to Schedule Calls ................................................. 89
About TMS Scheduling .................................................... 89
Creating a Dedicated TMS Alias ....................................... 89
Scheduling Calls with TMS .............................................. 89
Recording Alias Options ........................................................ 90
About Recording Alias Options ......................................... 90
Recording Alias Options Available Depend
on Your Privileges ........................................................... 90
Creating New Aliases ............................................................ 91
About Creating New Aliases ............................................. 91
An Over view of the Options.............................................. 91
Creating a New Recording Alias ............................................. 92
About Recording Aliases ................................................. 92
An Over view of the Options.............................................. 92
Specifying Properties ............................................................ 93
About Specif ying Proper ties ............................................ 93
An Over view of the Options.............................................. 93
Specify Set tings ................................................................... 94
About Specif ying Settings ............................................... 94
An Over view of the Options.............................................. 94
Specifying Default Conference Properties .............................. 95
Entering User Names ...................................................... 95
An Over view of the Options.............................................. 95
Specifying Default Conference Metadata ............................... 96
About Default Conference Metadata. ............................... 96
An Over view of the Options.............................................. 96
Editing Recording Aliases ...................................................... 97
Who Can Edit What? ....................................................... 97
What Administrators Will See .......................................... 97
What Owners Will See if They Have a Recording Alias ....... 97
Delete Recording Aliases ...................................................... 98
About Deleting ................................................................ 98
Selecting Which Ones to Delete ....................................... 98
View Conferences
Conference Types ............................................................... 10 0
About Conference Types ................................................ 100
Details ......................................................................... 10 0
Navigating the Interface ...................................................... 101
Category....................................................................... 101
Searching ..................................................................... 101
Sorting Conferences ..................................................... 101
Navigating Between Pages .................................................. 102
Navigation Options ........................................................ 102
Prompting Users to Log in to View a Conference ................... 103
Setting up Authenticated Access ................................... 103
Login and Logout .......................................................... 103
Context Sensitive Help ........................................................ 104
About Context Sensitive Help ........................................ 104
Examples ..................................................................... 104
Displaying Copyright ........................................................... 105
About Displaying Copyright ............................................ 105
The Copyright Display .................................................... 105
Preferences ........................................................................ 106
Table of
Contents
D13898.05
DECEMBER 2007
Disclaimers,
Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
3
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About User Preferences ................................................ 106
User Preferences Pop- up Window .................................. 106
Content Viewer ....................................................................107
Accessing Content Viewer ..............................................107
The Content Viewer Display ............................................107
The Video Display ............................................................... 108
The Video Display Sizes ................................................ 108
There Are Two Ways to View a Video .............................. 108
Examples of Video Display Sizes ................................... 108
Different Layouts and Screen Sizes ............................... 108
The Video Display Controls .................................................. 109
Controlling the Video Display ......................................... 109
The Video Display Control Features................................ 109
Indexes .............................................................................. 110
About Indexes ............................................................... 110
Index Features .............................................................. 110
The Presentation Window .................................................... 111
About the Presentation Window ..................................... 111
How The Different Layouts Look .................................... 111
Editing Recorded Conferences ............................................. 112
About Editing Conferences ............................................ 112
Deleting Conferences .................................................... 112
The Editing Conferences Page ....................................... 112
Editing Conference Permissions .......................................... 113
About Editing Permissions ............................................. 113
The Editing Conferences Permissions Page .................... 113
Editing Conference Metadata .............................................. 114
The Editing Conferences Metadata Page ........................ 114
Conference Thumbnails ...................................................... 115
About Conference Thumbnails ....................................... 115
The Conference Thumbnails .......................................... 115
Content Editor .................................................................... 116
About the Content Editor ............................................... 116
What the Content Editor Looks Like ............................... 116
Adding Indexes ....................................................................117
About Indexes ................................................................117
How It Looks with Indexes ..............................................117
Selecting an Index and Changing the Time ......................117
Adding Indexes ..............................................................117
Moving E xisting Markers ................................................117
Removing Indexes ............................................................... 118
About Removing Indexes ............................................... 118
Selecting an Index ........................................................ 118
The Result of the Index Being Deleted ........................... 118
Adding Conferences ............................................................ 119
About Adding Conferences ............................................ 119
Removing Breaks in Conferences .................................. 119
How It Looks When the Add Conference Button
Is Clicked ..................................................................... 119
The Content Editor with the Edited and Added Conference
Thumbnails Next to Each Other ..................................... 119
Add Conference Options ................................................ 119
Options When Added..................................................... 119
Adding Outputs ................................................................... 120
About Adding Outputs ................................................... 120
The Add Outputs Screen ............................................... 120
Example Screenshots ......................................................... 121
Adding Format MPEG4 and a new size Large .................. 121
Download ..................................................................... 121
Portable Devices .......................................................... 121
Appendices
Appendix 1: LED Panel Menu Structure ................................ 123
Appendix 2: Compatibility .................................................... 124
About Compatibility ....................................................... 124
Platform and Browser Version Compatibility ................... 124
Playback of Windows Media Content in Mozilla Firefox .... 124
Recommended Player Versions ...................................... 124
Appendix 3: Recording Templates at a Glance ...................... 125
Transcoding Templates and Their Outputs at a Glance .... 125
Appendix 4: TANDBERG Content Server Port Assignment ...... 126
Contact Information ............................................................ 127
Table of
Contents
D13898.05
DECEMBER 2007
Disclaimers,
Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
4
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Trademarks, Copyright, Disclaimer, License Agreements, and Patent Information
All rights reserved. This document contains information
that is proprietary to TANDBERG. No part of this publication
may be reproduced, stored in a retrieval system, or
transmitted, in any form, or by any means, electronically,
mechanically, by photocopying, or otherwise, without the
prior written permission of TANDBERG. Nationally and
internationally recognized trademarks and trade names
are the property of their respective holders and are hereby
acknowledged.
COPYRIGHT © 2005–2007, TANDBERG
Philip Pedersens vei 22
1366 Lysaker, Norway
Tel: +47 67 125 125
Fax: +47 67 125 234
e-mail: tandberg@tandberg.com
Table of
Contents
D13898.05
DECEMBER 2007
Disclaimers,
Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
5
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Trademarks, Copyright, Disclaimer, License Agreements, Patent Information
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
All rights reser ved. This document contains
information that is proprietar y to TANDBERG.
No part of this publication may be reproduced,
stored in a retrieval system, or transmitted,
in any form, or by any means, electronically,
mechanically, by photocopying, or otherwise,
without the prior writ ten permission of
TANDBERG. Nationally and internationally
recognized trademarks and trade names are
the property of their respective holders and are
hereby acknowledged.
Contains iType™ from Agfa Monotype
Corporation.
Disclaimer
The information in this document is furnished
for informational purposes only, is subject to
change without prior notice, and should not
be construed as a commitment by TANDBERG.
The information in this document is believed to
be accurate and reliable; however TANDBERG
assumes no responsibility or liability for any
errors or inaccuracies that may appear in this
document, nor for any infringements of patents or
other rights of third par ties resulting from its use.
No license is granted under any patents or patent
rights of TANDBERG.
This document was written by the Research
and Development Department of TANDBERG,
Norway. We are committed to maintain a high
level of quality in all our documentation. Towards
this effort, we welcome you to contact us with
comments and sug gestions regarding the
contents and structure of this document.
Copyright © 2005–2007 TANDBERG. All rights
reserved. TANDBERG is a registered trademark
of TANDBERG ASA and/or its subsidiaries in the
United States and/or other countries.
Third Party Software
Amended / Expanded Copyright notices for thirdparty software on the TANDBERG Content Ser ver
systems are listed below:
Full copies of the licenses and warrant y
statements are located on the product CD in the
license les directory.
The non-commercial third part y code is
distributed in binary form under the terms of noncopyleft style open source licenses such as BSD.
In accordance with section (6) of the GNU Lesser
General Public License and section 3.6 of the
Mozilla Public License, copies of such code
will be provided upon request by contacting
TANDBERG. Please contact us by using the
Online Support section at www.tandberg.com or
the “contact us” section of this manual. Please
provide USD 10.00 for media and shipping.
This product includes sof tware licensed from
Agora Laboratories. Copyright © 2003 Agora
Laboratories, Inc. All Rights Reserved.
Portions utilize Microsoft Windows Media
Technologies. Copyright © 1999–2002 Microsoft
Corporation. All rights reser ved.
RealNetworks® technology is provided under
license from RealNetworks, Inc., copyright ©
1995–2003 RealNetworks, Inc. and/or its
suppliers. P.O. Box 91123, Seattle Washington
98111–9223, U.S. A. Patents Pending. All rights
reserved. RealNetworks is a registered trademark
of RealNet works, Inc.
License for OpenSSL
This product includes sof tware developed by
the OpenSSL Project for use in the OpenSSL
Toolkit. (http://www.openssl.org /). Copyright
© 1998–2005 The OpenSSL Project. All rights
reserved.
THE OpenSSL SOF TWARE IS PROVIDED BY THE
Open SSL PROJECT “AS IS” AND ANY EXPRESSED
OR IMPLIED WARRANTIES, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARR ANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICUL AR PURPOSE ARE DISCL AIMED. IN NO
EVENT SHALL THE OpenSSL PROJECT OR ITS
CONTRIBUTORS BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, E XEMPLARY,
OR CONSEQUENTIAL DAMAGES (INCLUDING ,BUT
NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE
GOODS OR SERVICES; LOSS OF USE, DATA,
OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT
LIABILITY, OR TORT( INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE
USE OF THIS SOFTWARE, EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGE.
LICENSE FOR Dojo
Copyright © 2005–2006, The Dojo Foundation
All rights reser ved.
Redistribution and use in source and binary
forms, with or without modication, are permitted
provided that the following conditions are met:
Redistributions of source code must retain the
•
above copyright notice, this list of conditions
and the following disclaimer.
Redistributions in binar y form must reproduce
•
the above copyright notice, this list of
conditions and the following disclaimer in
the documentation and/or other materials
provided with the distribution.
Neither the name of the Dojo Foundation nor
•
the names of its contributors may be used
to endorse or promote products derived from
this software without specic prior written
permission.
THIS SOF TWARE IS PROVIDED BY THE
COPYRIGHT HOLDERS AND CONTRIBUTORS
“AS IS” AND ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE
COPYRIGHT OWNER OR CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILIT Y,
WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF
THIS SOF TWARE, EVEN IF ADVISED OF THE
POSSIBILIT Y OF SUCH DAMAGE.
GNU Lesser General Public License (“LGPL”)
Soft ware Distributed under the LGPL:
FFMPEG, FAAC
Mozilla Public License (“MPL”)
Soft ware Distributed under the MPL:
MPEG4IP
LICENSE FOR Ogg
Copyright © 2002, Xiph.org Foundation
Redistribution and use in source and binary
forms, with or without modication, are permitted
provided that the following conditions are met:
Redistributions of source code must retain the
•
above copyright notice, this list of conditions
and the following disclaimer.
Redistributions in binar y form must reproduce
•
the above copyright notice, this list of
conditions and the following disclaimer in
the documentation and/or other materials
provided with the distribution.
Neither the name of the Xiph.org Foundation nor
•
the names of its contributors may be used to
endorse or promote products derived from this
software without specic prior written permission.
Table of
Contents
D13898.05
DECEMBER 2007
Disclaimers,
Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
6
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
THIS SOF TWARE IS PROVIDED BY THE COPYRIGHT HOLDERS
AND CONTRIBUTORS ``AS IS’’ AND ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILIT Y AND F ITNESS FOR A
PARTICUL AR PURPOSE ARE DISCL AIMED. IN NO EVENT SHALL
THE FOUNDATION OR CONTRIBUTORS BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, E XEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILIT Y, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE
OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
LICENSE FOR JSON
LICENSE: Redistribution and use in source and binary forms, with
or without modication, are permitted provided that the following
conditions are met: Redistributions of source code must retain
the above copyright notice, this list of conditions and the following
disclaimer. Redistributions in binary form must reproduce the
above copyright notice, this list of conditions and the following
disclaimer in the documentation and/or other materials provided
with the distribution.
THIS SOF TWARE IS PROVIDED ``AS IS’’ AND ANY EXPRESS OR
IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILIT Y AND FITNESS
FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPL ARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, ROCUREMENT
OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
ON ANY THEORY OF LIABILIT Y, WHETHER IN CONTRACT, STRICT
LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOF TWARE, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
@category
@package Services_JSON
@author Michal Migurski <mike-json@teczno.com>
@author Matt Knapp <mdknapp[at]gmail[dot]com>
@author Brett Stimmerman <brettstimmerman[at]gmail[dot]com>
@copyright 2005 Michal Migurski
@license http://www.opensource.org/licenses/bsd-license.php
@link http://pear.php.net/pepr/pepr-proposal-show.php?id=198
This TANDBERG product is covered by one or more of the following
patents:
US7,136,577
US6,590,603
US7,283,588
EP01953201
GB1338127
Other patents pending
View http://www.tandberg.com/tandberg_pm.jsp for updated list.
End-User License Information
IMPORTANT: THE USER MANUAL CD FOR THIS PRODUCT
CONTAINS IMPORTANT TERMS AND CONDITIONS INCLUDING
END USER LICENSE AGREEMENTS. THE LICENSE AGREEMENTS
SHOULD BE READ PRIOR TO USE. USE OF THIS PRODUCT
CONSTITUTES ACCEPTANCE OF THE TERMS OF THE LICENSES.
Contact Information
TANDBERG
Philip Pedersens vei 22
1366 Lysaker, Norway
Tel: +47 67 125 125
Fax: +47 67 125 234
E-mail: tandberg@tandberg.com
Table of
Contents
D13898.05
DECEMBER 2007
Disclaimers,
Patents etc.
Safety,
Environmental
QuickTime is a trademark of Apple Computer, Inc.
Zune is a trademark of Microsoft Corporation. All rights reserved.
Introduction Installation Quick Setup Operation
7
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
TANDBERG CONTENT SERVER
TANDBERG CONTENT SERVER
USER GUIDE
ADMINISTRATOR GUIDE
Table of
Contents
D13898.05
DECEMBER 2007
Disclaimers,
Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
8
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Operator Safety / Environmental Issues
For your own protection, please read the overleaf safety
instructions completely, before operating the equipment
and keep this manual for future reference. The information
in this summary is intended for operators. Carefully
observe all warnings, precautions and instructions both on
the apparatus and in the operating instructions.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
D13898.05
DECEMBER 2007
Disclaimers,
Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
9
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Safety Instructions
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
For your protection please read these safet y
instructions completely before you connect the
equipment to the power source. Carefully observe
all warnings, precautions and instructions
both on the apparatus and in these operating
instructions.
Retain this manual for future reference.
Water and Moisture
Do not operate the apparatus under or near
•
water—for example near a bathtub, kitchen
sink, or laundry tub, in a wet basement, near
a swimming pool or in other areas with high
humidity.
Never install jacks for communication cables
•
in wet locations unless the jack is specically
designed for wet locations.
Do not touch the product with wet hands.
•
Cleaning
Unplug the apparatus from communication
•
lines, mains power-outlet or any power source
before cleaning or polishing.
Do not use liquid cleaners or aerosol cleaners.
•
Use a lint-free cloth lightly moistened
•
with water for cleaning the exterior of the
apparatus.
Ventilation
Do not block any of the ventilation openings
•
of the apparatus. Never cover the slots and
openings with a cloth or other material.
Never install the apparatus near heat sources
•
such as radiators, heat registers, stoves, or
other apparatus (including ampliers) that
produce heat.
Do not place the product in direct sunlight or
•
close to a sur face directly heated by the sun.
Lightning
Never use this apparatus, or connect/
•
disconnect communication cables or power
cables during lightning storms.
Dust
Do not operate the apparatus in areas with
•
high concentration of dust.
Vibration
Do not operate the apparatus in areas with
•
vibration or place it on an unstable surface.
Power Connection and Hazardous
Voltage
The product may have hazardous voltage
•
inside. Never attempt to open this product,
or any peripherals connected to the product,
where this action requires a tool.
This product should always be powered from
•
an earthed power outlet.
Never connect at tached power supply cord to
•
other products.
In case any parts of the product have visual
damage never attempt to connect mains power,
or any other power source, before consulting
service personnel.
The plug connecting the power cord to the
•
product/power supply ser ves as the main
disconnect device for this equipment. The
power cord must always be easily accessible.
Route the power cord so as to avoid it being
•
walked on or pinched by items placed upon or
against it. Pay par ticular attention to the plugs,
receptacles and the point where the cord exits
from the apparatus.
Do not tug the power cord.
•
•
If the provided plug does not t into your
•
outlet, consult an electrician.
Never install cables, or any peripherals,
•
without rst unplugging the device from it’s
power source.
Servicing
Do not attempt to service the apparatus
•
yourself as opening or removing covers may
expose you to dangerous voltages or other
hazards, and will void the warranty. Refer all
servicing to qualied service personnel.
Unplug the apparatus from its power source
•
and refer servicing to qualied personnel
under the following conditions:
If the power cord or plug is damaged or
•
frayed.
If liquid has been spilled into the apparatus.
•
If objects have fallen into the apparatus.
•
If the apparatus has been exposed to rain or
•
moisture.
If the apparatus has been subjected to
•
excessive shock by being dropped.
If the cabinet has been damaged.
•
If the apparatus seems to be overheated.
•
If the apparatus emits smoke or abnormal
•
od or.
If the apparatus fails to operate in
•
accordance with the operating instructions.
Accessories
Use only accessories specied by the
•
manufacturer, or sold with the apparatus.
Communication Lines
Do not use communication equipment to
•
repor t a gas leak in the vicinity of the leak.
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Safety,
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Introduction Installation Quick Setup Operation
10
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Settings
Conference
Setup
View
Conferences
Appendices
Environmental Issues
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Thank you for buying a product which contributes to a reduction in
pollution, and thereby helps save the environment. Our products
reduce the need for travel and transport and thereby reduce
pollution. Our products have either none or few consumable
parts (chemicals, toner, gas, paper). Our products are low energy
consuming products.
TANDBERG’s Environmental Policy
Environmental stewardship is impor tant to TANDBERG’s culture.
As a global company with strong corporate values, TANDBERG
is commit ted to following international environmental legislation
and designing technologies that help companies, individuals and
communities creatively address environmental challenges.
TANDBERG’s environmental objectives are to:
Develop products that reduce energy consumption, CO
•
emissions, and traf fic congestion.
Provide products and services that improve quality of life for
•
our customers.
Produce products that can be recycled or disposed of safely at
•
the end of product life.
Comply with all relevant environmental legislation.
•
2
European Environmental Directives
As a manufacturer of electrical and electronic equipment TANDBERG
is responsible for compliance with the requirements in the European
Directives 2002/96/EC (WEEE) and 2002/95/EC (RoHS).
The primary aim of the WEEE Directive and RoHS Directive is
to reduce the impact of disposal of electrical and electronic
equipment at end-of-life. The WEEE Directive aims to reduce
the amount of WEEE sent for disposal to landfill or incineration
by requiring producers to arrange for collection and recycling.
The RoHS Directive bans the use of cer tain heavy metals and
brominated flame retardants to reduce the environmental impact
of WEEE which is landf illed or incinerated.
TANDBERG has implemented necessar y process changes to
comply with the European RoHS Directive (2002/95/EC) and the
European WEEE Directive (2002/96/EC).
Waste Handling
In order to avoid the dissemination of hazardous substances in our
environment and to diminish the pressure on natural
resources, we encourage you to use the appropriate
take-back systems in your area. Those systems will
reuse or recycle most of the materials of your end of
life equipment in a sound way.
TANDBERG products put on the market after August
2005 are marked with a crossed- out wheelie bin
symbol that invites you to use those take-back systems.
Please contact your local supplier, the regional waste
administration or http://www.tandberg.net/recycling if you need
more information on the collection and recycling system in your
area.
Information for Recyclers
As part of compliance with the European WEEE Directive,
TANDBERG provides recycling information on request for all types
of new equipment put on the market in Europe after 13 August
2005.
Please contact TANDBERG and provide the following details for the
product for which you would like to receive recycling information:
Model number of TANDBERG product
•
Your company’s name •
Contact name •
Address •
Telephone number •
E-mail. •
Digital User Guides
TANDBERG is pleased to announce that we have replaced the
printed versions of our User Guides with a digital CD version.
Instead of a range of different user manuals, there is now one
CD— which can be used with all TANDBERG products—in a variety
of languages. The environmental benefits of this are significant.
The CDs are recyclable and the savings on paper are huge. A
simple web-based search feature helps you directly access the
information you need. In addition, the TANDBERG video systems
now have an intuitive on-screen help function, which provides a
range of useful features and tips. The contents of the CD can still
be printed locally, whenever needed.
Table of
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D13898.05
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Safety,
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Introduction Installation Quick Setup Operation
11
Backup and
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Administrator
Settings
Conference
Setup
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Conferences
Appendices
A 㑻ໄᯢ( A Class product declaration)
ᴀѻકЎ A 㑻 ITEˈ݊Փ⫼䇈ᯢ,䫁⠠ㄝᰒ㨫ԡ㕂ЁᏆࣙབϟݙ
ᆍⱘໄᯢ(We declare here that the subject product is A Class ITE
product, and the following statement is clearly marked in the user
manual and nameplate ˖
ໄ ᯢ
ℸЎ A 㑻ѻકˈ⫳⌏⦃๗Ёˈ䆹ѻકৃ㛑Ӯ䗴៤᮴㒓⬉ᑆᡄDŽ䖭
⾡ᚙމϟˈৃ㛑䳔㽕⫼᠋ᇍ݊ᑆᡄ䞛পߛᅲৃ㸠ⱘᮑDŽ
WARNING:
This is a class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
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Conference
Setup
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Conferences
Appendices
Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Introduction
We recommend that you check out the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.com/support/
documentation.php
Table of
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D13898.05
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Disclaimers,
Patents etc.
Environmental
Safety,
The TANDBERG Content Server provides users with a quick and
easy way to record video meetings and view them live or on
demand. The following page provides an overview of the main
features.
Introduction Installation Quick Setup Operation
Backup and
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13
Administrator
Settings
Conference
Setup
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Appendices
Features at a Glance
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The TANDBERG Content Server provides users
with a quick and easy way to record video
meetings and view them live or on demand from
their computers.
Flexible Content Creation
Customizable Personal and System
•
Recording Aliases automatically apply
recording and streaming settings,
conference permissions and metadata.
Suppor t for dialing in and dialing out from
•
the Content Ser ver.
TANDBERG Management Suite (TMS)
•
integration:
Suppor t for Personal and System
•
Recording Aliases through integr ation
with TMS 11.8.
Backwards compatibility with TMS 11.7.
•
Recording
Large scale content creation from up to ve
•
concurrent video conferences (if registered
to a gatekeeper).
Powerful predened system templates (see
•
Recording Templates at a Glance for a full
list of system templates and their recording
and streaming outputs).
Dual Stream support for all calls.
•
Streaming
Live streaming of video meetings in multiple
•
formats and data rates.
Multicast and unicast streaming.
•
In-built Windows Media™ streaming server.
•
Integration with external streaming servers for
•
publishing Windows Media™, RealNetworks®
Real Media (RealAudio® and RealVideo®) and
QuickTime® compatible MPEG4 content.
Authentication
Suppor t for local, LDAP and domain
•
authentication.
Suppor t for guest (unauthenticated access)
•
with PIN -protection for conferences.
Permissions
Access-list based model for viewing live and
•
recorded conferences and editing recorded
content.
Content Library
Searchable content library for viewing live
•
and recorded content.
Ability to assign customized Categories
•
to conferences and sort conferences by
Category.
Content Viewing Experience
Indexing content for quick retrieval by using
•
the Index.
Picture in Picture, Two Videos, Joined, and
•
Switching layouts available.
Ability to switch between different views
•
of the video streams and the index (if
available).
Content Editing
Ability to add and manage index points in
•
the Content Editor.
Ability to set the start and end points for
•
conference playback and create a playlist for
playback of up to two conferences.
Administration
User-friendly web- based interface for
•
administrative system conguration.
Access to administrative logs and Windows
•
Server from the Content Server web
interface.
Gatekeeper Settings
Ability to register the Content Ser ver with
•
the gatekeeper as a Terminal or a Gateway.
Native suppor t for Expressway.
•
Scalability
Suppor t for media storage in an external
•
storage location, such as Network Attached
Storage.
New in Version 3.0
Suppor t for H.264.
•
Suppor t for encrypted H.323 calls.
•
Suppor t for SIP.
•
Wide formats:
•
H263:• w228p, w448p, w576p
H.264: • w228p, w448p, w576p, w720p
New call model with ve concurrent calls
•
transcoded to the same formats.
Ability to add outputs to recorded
•
conferences for on-demand viewing with the
Ofine Transcoder.
An easy-to–use, graphical Template Editor,
•
with a wide selection of layouts and
resolutions.
Added MPEG4 format for viewing and
•
downloads.
Optimized downloadable media for portable
•
devices—iPod and Zune.
Updated Content Librar y inter face, with
•
thumbnails and automatic bandwidth
detection.
Fully exible Content Viewer.
•
Context-sensitive online help.
•
Table of
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14
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Conference
Setup
View
Conferences
Appendices
Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Installation
We recommend that you check out the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.com/support/
documentation.php
Table of
Contents
D13898.05
DECEMBER 2007
Disclaimers,
Patents etc.
Environmental
Safety,
An important section covering the rst time installation of the
Content Server. Observe that for security reasons we strongly
recommend that you change the IP address from DHCP to
static as soon as the unit is in production.
Introduction Installation Quick Setup Operation
Backup and
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15
Administrator
Settings
Conference
Setup
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Conferences
Appendices
Preparing for Use
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
What’s in the Box?
To avoid damage to the unit during transportation,
the Content Server is delivered in a special
shipping box, which should contain the following
components:
CD with User Guide and other documentation.
•
Rack-ears, screws and screwdriver.
•
Cables.
•
Power cable.
•
Ethernet cable.
•
TANDBERG Content Server.
•
Please report any discrepancies to your
TANDBERG Representative immediately.
Installation Site Preparations
Make sure the Content Server is accessible
•
and that all cables can be easily connected.
For ventilation: Leave a space of at least
•
10 cm (4 inches) behind the Content
Server’s rear panel and 10 cm (4 inches) in
front of the front panel.
The room in which you install the Content
•
Server should have an ambient temperature
between 0 ºC and 35 ºC (32 ºF and 95 ºF )
and between 10 % and 90 % non-condensing
relative humidity.
Do not place heav y objects directly on top of
•
the Content Ser ver.
Do not place hot objects directly on top, or
•
directly beneath the Content Server.
Use a grounded AC power outlet for the
•
Content Server.
Before starting the rack mounting please
make sure the TANDBERG Content Server
is placed securely on a hard flat surface.
Attach the brackets to the Content Server
on both sides of the unit.
Connect a LAN cable from
the LAN 1 connector
on the Content Server
to your network.
The LAN 2, 3 and 4
connectors are
not used and should
be left open.
Rack Mounting (optional)
Disconnect the AC power cable, if
applicable.
Insert the Content Server into a 19” rack, and secure with screws in the front (four screws).
Make sure that the mounting space is
prepared according to the Installation Site
Preparations below left.
1 0 c m
Connecting Cables
Connect the AC power
cable to an electrical distribution
socket. Press the power switch
button at the back side to 1 to
turn on the Content Server.
On the front panel of the system
the power indicator LED, marked
Pwr, will light up.
1 0 c m
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Setup
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Appendices
IP Address Setting Conguration
About IP Address Setting IP Settings Menus Available
The Content Ser ver requires the IP Address
Settings to be congured before it can be
used. IP Address can be congured using the
LCD Panel—see the block diagram to the right
and the example on the next page.
The front panel keys are used as follows:
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Use this key to enter the edit mode and
conrm selection or entr y.
Use this key to return to the previous
menu screen or exit the edit mode
without saving the latest entry.
Use these keys to select items in
the menu, move between values in a
numerical address and modify numerical
values.
Menu title is shown in orange.
IP Settings
Address Type
IP Address
Sub net M ask
Default Ga tew ay
Ver sion Info
To Version Info
DNS (Preferred)
DNS (Alter nate)
To Commands
Address Type:
IP Address
<IP addr ess>
Sub net m ask
<IP addr ess>
Default Ga tew ay
<IP addr ess>
DNS (Preferred)
<IP addr ess>
DNS (Alter nate)
<IP addr ess>
Select Type:
DHCP
St atic
Edit Addre ss
000.000.000.000
Edit Sub net
000.000.000.000
Edit Gate wa y
000.000.000.000
DN S Se rv er
0.0. 0.0
DN S Se rv er
0.0. 0.0
Save Changes?
No
Ye s
Save Changes?
No
Ye s
Save Changes?
No
Ye s
Save Changes?
No
Ye s
Save Changes?
No
Ye s
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Setup
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Appendices
Examples of Front Panel Operation
Set the IP Address to Static Example 1: Setting the IP Address Type
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
We strongly recommend that you change the IP
address from DHCP to Static once the Content
Server is in production.
Use the examples on this page together with
the diagram on the previous page to set the IP
address.
To set the subnet mask, default gateway and
DNS IP addresses, follow the steps described
below.
Press Enter to produce the menu. The display
shows two lines at a time:
The upper line is the menu title (as shown
here) or a text describing a submenu or
the setting shown (as in the example to
the right). The settings available can be
displayed one by one (the upper line is
retained) by scrolling up and down.
IP Setting s
Addr ess Type
IP Addre ss
Sub net M ask
Default Gateway
DNS (Preferred)
DNS (Alternate)
The IP Settings has six submenus. Use the
Arrow keys to locate Ad dre ss Type
Use the Arrow
keys to scroll up
and down and
have the settings
shown displayed
one by one. The
menu title will be
retained.
Press Enter twice to enter the submenu:Selecting IP Settings > Addr ess Type
Use the Arrow keys to scroll down to Static.
Press Enter to put the change into effect and
proceed to specify the IP address.
Example 2: Setting the IP Address Itself
Press Enter to produce the menu. The display
shows two lines at a time:
The upper line is the menu title (as shown
here) or a text describing a submenu or
the setting shown (as in the example to
the right). The settings available can be
displayed one by one (the upper line is
retained) by scrolling up and down.
Selecting IP Settings > IP Addre ss
IP Setting s
Addr ess Type
IP Addre ss
Sub net M ask
Default Gateway
DNS (Preferred)
DNS (Alternate)
The IP Settings has six submenus. Use
the Arrow keys to locate IP Ad dress
Use the Arrow
keys to scroll up
and down and
have the settings
shown displayed
one by one. The
menu title will be
retained.
Press Enter to enter the submenu: Press Enter to bypass any digit not in need of
Press Enter to edit the address.
The rst digit will now blink.
Use the Arrow keys to scroll through the
numbers (0–9) and press Enter when the
number requested appears. The next digit will
then start to blink.
Repeat until the nal digit has been set.
adjustment.
When all digits have been set pressing Enter will
produce the Save Changes menu.
Use Arrow keys to select applicable option.
Use Enter to exit the menu put ting changes
into effect.This will take you back to the
IP Settings menu.
If you need to change other settings repeat the
procedure selecting the applicable IP Setting
submenu (e.g. Default Gateway) rst.
Use Return to leave a menu undoing any changes. This
will also take you back to the IP Settings m en u.
Sta tic
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18
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Conference
Setup
View
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Appendices
Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Quick Setup
We recommend that you check out the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.com/support/
documentation.php
Table of
Contents
D13898.05
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Disclaimers,
Patents etc.
Environmental
Safety,
The Quick Setup section will help you get your Content Server
online and operational quickly. Please note that as a security
precaution, you should change the administrative password at
setup time and before the Content Server is used in production.
Introduction Installation Quick Setup Operation
Backup and
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19
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Basic H.323 Services Setup via Content Server Interface—Step 1
!
Initial SetupAbout Basic H.323 Services
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
A quick basic setup of your TANDBERG Content
Server includes:
Setting up H.323 services via the Content 1.
Server inter face.
Making a test call recording.2.
Changing the administrator password and 3.
setting up server date and time on the
Windows Server.
Make sure that the E.164 aliases and H.323
IDs unique on your net work are valid for
your gatekeeper or border controller.
By default, the Content Server’s H.323
ID is set to the machine name, eg.
TANDBERG -<random number>. The H.323 ID of
a live Recording Alias is set to Live<machine_
name> and the H.323 ID of an on demand
Recording Alias is set to OnDemand<machine_
name>. If upgrading from S2, the machine
name will be replaced by the serial number.
You can register the Content Server with
either gatekeeper or border controller.
For simplicity in this document we’ll use
gatekeeper to refer to either device.
The default local administrator account
should be used for administrative
functions such as system upgrades
and updates and when using Remote Desktop
access to the Content Server. It is therefore very
important to change your password as described
in the Windows Ser ver Setup section.
Start a Web browser and enter the IP
address of the Content Server. You
can use either http or https, with https
recommended for administrative access.
Go to the Administrator Settings > Site
Settings to set the System Name for the
Content Server.
Note: The System Name is used by TMS
to identify the Content Server.
When prompted for login, enter the
username administrator and
password TANDBERG
If required, set Gatekeeper registration
to Enabled and set the Gatekeeper IP
address. You can choose to register
the Content Server as a Terminal
or a Gateway. If you select Gateway
registration, you will need to enter H.323
and E.164 Gateway prefixes.
Go to Conference Setup > Recording
Alias Options. Edit the E.164 aliases
and H323 IDs for the default Recording
Aliases and save.
Save the Site Settings. You may refresh
the browser page to check if gatekeeper
registration has been successful.
Table of
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For more on setting the administrative
properties and user conguration, see
the Administrator Settings section.
Disclaimers,
Patents etc.
Safety,
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Introduction Installation Quick Setup Operation
20
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Setup
View
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Appendices
Basic H.323 Services Setup via Content Server Interface—Step 2
Call Recording TestAbout Basic H.323 Services
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
A quick basic setup of your TANDBERG Content
Server includes:
Setting up H.323 services via the Content 1.
Server inter face (described on the previous
page).
Making a test call recording.2.
Changing the administrator password and 3.
setting up server date and time on the
Windows Server (described on the next
page).
If the Content Ser ver is not registered
to a gatekeeper, you can make a test
recording by dialing the IP address of the
Content Server from an endpoint.
If you have logged out, log back in to the
Content Server web interface via http or
https://<ContentServerIPaddress>.
If the recording alias you have selected
has a live stream output, you can watch
the streaming call in Live Conferences.
Calls made with aliases which have
no live streaming outputs will not be
available for viewing until the call has
finished and the recording has been
transcoded.
Go to Conference Setup > Create
Conference.
You can end the call from the Edit link in
Live Conferences, or from the endpoint
you dialed.
Select a default recording alias, type the
address of the endpoint you want to call
and click on Place Call. Alternatively, you
can dial one of the recording aliases’
E.164 alias or H.323 ID from your
endpoint.
You can watch the on demand conference
in Recorded Conferences. Calls which
were made with the default On Demand
alias need to be transcoded before they
can be watched. The progress of the
transcoding process can be viewed in
Pending Conferences.
To read more on Recording Aliases,
see Recording Aliases
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Appendices
Basic H.323 Services Setup via Content Server Interface—Step 3
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Basic H.323 Services
A quick basic setup of your TANDBERG Content
Server includes:
Setting up H.323 services via the Content 1.
Server inter face (described two pages
back).
Making a test call recording (described on 2.
the previous page).
Changing the administrator password and 3.
setting up server date and time on the
Windows Server.
Remember to restart the Content
Server every time you change date,
time and time zone information.
You may wish to record your new
administrative password in a safe
location. Please note that you should
not change the default administrator
account name.
To read more on how to set the
administrative proper ties and user
conguration, see the Administrator
Settings section.
Once the initial setup has been completed (previous page),
log in to the Web User Interface for Microsoft Windows Server
administration, https://<ContentServerIPaddress>:8098/, using
Internet Explorer and use the Set Administrative Password tool to
change your administrative password.
Register your Content Server using the Registration Card or via the web 1.
at www.tandberg.net/register
Apply the most recent 2. security updates for the Content Server
Decide what your Content Server settings will be in the following areas: 3.
Authenticatio
•
Use Local machine users, or a.
use LDAP/Active Directory users and groups (recommended).b.
Manual dial or
•
Use in stand-alone mode with ad hoc dialinga.
Use with TMS 11.8 for scheduled calls. b.
n:
TMS:
Web Server Setup
Go to Maintenance > Date/Time to update Date and Time settings
on the server.
Recommended Next Steps
Review • recording template settings
Optional – congure special case streaming resources:
•
Congure your ser vers for multicast streaming in Media Ser vers.a.
Congure external streaming ser vers in Media Serversb.
Optional – add new
•
Congure
•
Review
•
settings if required.
Recording aliases
ports used by the Content Ser ver and adjust your rewall
Categories
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Conference
Setup
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Appendices
Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Operation
We recommend that you check out the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.com/support/
documentation.php
Table of
Contents
D13898.05
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Disclaimers,
Patents etc.
Environmental
Safety,
The Operation section contains important information about
product registration and security updates. Procedures for
restarting, shutting down and restoring the Content Server to
default settings are also explained in this section.
Introduction Installation Quick Setup Operation
Backup and
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23
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Settings
Conference
Setup
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Appendices
Product Registration and Security Updates
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Product Registration
You need to register the product if you would like to receive an
email from TANDBERG Constant Care Ser vices when Content
Server updates to the TANDBERG Content Ser ver become
available.
You can register using the Registration Card provided with your
Content Server or via the web at
www.tandberg.com/register.
You can also check the following ftp site for all available
downloads:
http://ftp.tandberg.com/pub/software/content_server/
Security Updates
All relevant security updates for the TANDBERG Content Server
are available from the following ftp site: http://ftp.tandberg.
com/pub/software/device_security/.
IT IS IMPORTANT THAT YOU DOWNLOAD AND INSTALL THE
MOST RECENT SECURIT Y UPDATE FOR EACH YEAR FROM
THE TANDBERG FTP SITE BEFORE USING THIS PRODUCT.
YOU SHOULD ALSO CHECK THIS SITE REGULARLY TO SEE
IF NEW SECURITY UPDATES ARE AVAIL ABLE. ALL SECURITY
UPDATES RELEVANT TO THE Content Server ARE CUMULATIVE
THROUGHOUT THE CALENDAR YEAR.
Using Remote Desktop
Installing Software Upgrades and Security Updates
Content Server software upgrades and security updates need to
be installed using Remote Desktop access.
Remote Desktop access is also used for:
Scheduling backup
•
Using the • TCS NAS Wizard.
Open the Remote Desktop Utility on your PC
(Start>Programs> Accessories>Communications>Remote Desktop Connection).
Once you are logged in, you can gain access to security updates or software upgrade les on
your local PC by expanding My Computer. Note that mapped drives correspond to the drives
on your PC.
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Provide the local administrator username
and password.
Once you have nished the necessar y installations, restar t the Content Server if prompted to
do so. Otherwise, terminate your Remote Desktop session by logging of f. Please note that if
you choose Shut down, it will shut down the Content Server!
Backup and
Restoring
Administrator
Settings
If you want to copy security updates
or software upgrade files from your
PC to the TCS desktop, click on
Options>LocalResources and select Disk
Drives, then click on Connect.
Conference
Setup
View
Conferences
Appendices
Shutdown and Restart
!
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
System Status
The LCD panel display indicates the current status of the
Content Server.
LCD panel display when a call is
currently in progress.
LCD panel display when no calls are
currently in progress.
LCD panel display when transcoding
is in progress.
In addition you will also nd the currently installed version, as
can be seen from the below menu structure.
How to use the front panel keys is explained on the next
page.
For details on how to restart the TCS service without
restar ting the Content Ser ver, see the Administrator
Settings section.
No Shutdown or Restart While Calls Are In Progress!
We do not recommend to shutdown or restart the
Content Server while calls are in progress. If the Content
Server is in a call and the ser ver is restarted or shut
down, calls in progress will fail and will not be recorded.
IP Setting s
Com mand s
Ver sio n Info
Display information on the
version currently installed.
Command Menu Structure
IP Settings are treated in Installation.
Rest art?
No
Ye s
Sh u td o w n?
No
Ye s
- Rest ore Defau lts Full Res tore
Con fig Rest ore
Full Res tore?
No
Ye s
Co nfig Res tor e?
No
Ye s
Restoring Default Settings
is described on the next
page.
Restarting the Content Server
Press 1. Enter to display the M ain Me nu
screen
From the 2. Main M enu screen, use the
Up or Down arrow to select Co mma nds
Press 3. Enter to conrm your selection
From the 4. Commands menu, use the Up
or Down arrow to select Restart and
press Enter
You will be asked to conrm this 5.
action on the following screen. At the
Restart? prompt, use the Up or Down
arrow to select Ye s and press Enter to
conrm.
Shutting Down the Content Server
Press 1. Enter to display the M ain Me nu
screen
From the 2. Main M enu screen, use the
Up or Down arrow to select Commands
Press Enter to conrm your selection3.
From the 4. Commands menu, use the Up
or Down arrow to select Shutdow n and
press Enter
You will be asked to conrm this 5.
action on the following screen. At the
Shutdown? prompt, use the Up or
Down arrow to select Ye s and press
Enter to conrm.
IM PORTAN T6. —wait until is is safe to shut
down the Content Server and the LCD
panel displays Po wer off.
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Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Restoring to Default Settings
!
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Restoring to Default Settings
The administrator can restore the Content
Server to default settings par tially or fully via
the LCD panel.
A partial restore to default settings— Cong
Restore—restores the default conguration
les and templates, but does NOT affect the
content stored on the server.
A full restore to default settings— Full Restore
—removes content and deletes all media les
in addition to restoring the factor y conguration
les and templates.
Restoring to defaults command in v.3.0
will restore the Content Ser ver to v.3.0
defaults, but it will also remove any
congurations specic to v.2.x, if the Content
Server has been upgraded to v3.0 from v2.x!
Restoring to defaults— both Cong
Restore and Full Restore—will take
about 20 minutes and must not be
interrupted!
Logs are available in E:\logs\Restore director y.
Using the Front Panel Keys
Used to enter the edit mode and conrm
selection or entry.
Used to return to the previous menu
screen or exit the edit mode without
saving the latest entry.
Used to select items in the menu, move
between values in a numerical address
and modify numerical values.
For an example of this, turn to
IP Address Setting Conguration
in the Installation section.
Press Enter to display the Main Me nu
screen.
From the Commands menu, use the
Up or Down arrow to select Rest ore
Defau lts and press Enter.
What Does Cong Restore Do?
Deletes all user-created recording aliases,
external media servers, call conguration les and
templates and restores them to v.3.0 defaults.
What Does Full Restore Do?
Deletes all user-created recording aliases,
external media servers, call conguration les,
categories and recording templates and restores
them to v.3.0 defaults.
Deletes all conferences and media les.
•
Deletes all server logs.
•
If data location has been changed to an
•
external storage location (NAS), a full
restore will change the default storage
location back to the Content Server.
Restoring to Default Settings
From the Main Me nu screen, use the
Up or Down arrow to select Commands.
From the Restore D efaults menu, use the Up or Down arrow to select Full Restor e
or Config Re store and press Enter.
If you are performing a full restore, you will be asked to conrm this action on the following
screen. At the Full Rest ore? prompt, use the Up or Down arrow to select Ye s and press
Enter to conrm.
If you are performing a partial restore, you will be asked to conrm this action on the
following screen. At the Co nfig Restor e? prompt, use the Up or Down arrow to select
Yes and press Enter to conrm.
Press Enter to confirm your selection.
Command Menu Structure
IP Settings are
described in
Installation.
IP Settings
Comm ands
Versi on In fo
Display information on the
version currently installed.
Restart?
No
Yes
Shutdown?
No
Yes
- Restor e Defau lts Full Restor e
Config Re store
Restar t and Shutdown
are described on the
previous page.
Full Restor e?
No
Yes
Config Re store?
No
Yes
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Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Backing Up and Restoring the Content Server
We recommend that you check out the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.com/support/
documentation.php
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Environmental
Safety,
This section describes the backup and restore procedures for the
TANDBERG Content Server. Please note that scheduled backup
functionality is only available in version 2.3 or higher. This document
covers version 3 of the TANDBERG Content Server Adminstrator Guide.
Introduction Installation Quick Setup Operation
Backup and
Restoring
Administrator
Settings
27
Conference
Setup
View
Conferences
Appendices
Backing Up Your Content Server Application, Media and Settings
Before You Start The Backup Procedure
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Before attempting backup, check in Add/Remove programs that
you have Windows Ser ver 2003 Ser vice Pack installed. Please
ensure that Service Pack 2 is installed on the Content Server
before proceeding with backup.
Visit http://www.tandberg.com/support/tandberg _device_
security.jsp for instructions on how to install Microsoft Windows
Server 2003 Service Pack 2 on the TANDBERG Content Server.
You will need a USB Hard drive with enough space for all
les to be backed up. Check the total size of the les to
be backed up on your Content Server (in My Computer).
You can also back up to a network location.
Click on the Maintenance tab, then select the Backup link.
If you are not backing up to a network location, connect
a USB hard drive to a USB port on the Content Server. If
the USB device does not appear in My Computer, go to
Computer Management and assign a drive letter which
does not conflict with the existing drives (eg. F).
Authenticate to open a Remote Desktop connection. If
your Internet Explorer 7 settings prevent you from running
Active X scripts, you may need to add the Content Server
to your Trusted Sites list in IE.
Login to the web interface using Internet Explorer and
select Windows Server from the Administrator Settings
menu.
If you are not using Internet Explorer, you can also open
the Backup Wizard from a Remote Desktop session. Go
to Start > All Programs > Accessories > System Tools >
Backup
Start the Backup and Restore Wizard.
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Backing Up Your Content Server... cont.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Backup Procedure cont.
Select Back up files and settings.
From the Backup Type, Destination and Name screen:
Browse to the network location or USB Hard Drive you
want to use for your backup.
Type a name for your backup.
From the What to Back up screen, select Let me choose
what to back up.
The below screen, Completing the Backup or Restore
Wizard, will summarize your backup information. Click on
Finish to start your backup.
From the Items to back up screen, select the check boxes
next to:
Local Disk [C:], Local Disk [E:] and System State
The backup process takes approximately 10 minutes per 5 GB
of data.
Backup progress is reported on screen and a detailed
repor t is provided at the end of the process.
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Backup and
Restoring
Your backup is now complete!
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Scheduling Backups
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Scheduling Backup Procedure
Open the Backup and Restore Wizard as described on the
previous pages. Select Advanced Mode.
This will open the Backup Wizard. From the What to Back
up screen, select Back up selected les, drive, or network
data. Click Nex t.
Click on the Schedule Jobs tab.
From the Items to back up screen, select the check boxes
next to: Local Disk [C:], Local Disk [E:] and System State.
Click on the Add Job button.
From the Backup Type, Destination and Name screen:
Browse to the network location or USB Hard Drive you
want to use for your backup. Type a name for your backup.
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Backup and
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Administrator
Settings
Conference
Setup
View
Conferences
more...
Appendices
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