TANDBERG 3000 MXP User Manual

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User Manual

Software version F4

This document is not to be reproduced in whole or in part without permission in writing from:

D13834.02

TANDBERG 3000 MXP

Trademarks and Copyright

All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged.

Contains iType™ from Agfa Monotype Corporation.

Disclaimer

The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document, nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of TANDBERG.

This document was written by the Research and Development Department of TANDBERG, Norway. We are committed to maintain a high level of quality in all our documentation. Towards this effort, we welcome you to Contact us with comments and suggestions regarding the content and structure of this document.

Environmental Issues

User Manual

TANDBERG visual communication products significantly reduce the need for travel and thereby help reduce various types of pollution. TANDBERG recommends the use of low energy peripherals, such as EnergyStar™ monitors. Thank you for buying a TANDBERG product.

Battery handling

The batteries for the Remote Control are Long Life Alkaline batteries, which means you will need fewer batteries, further benefiting the environment. Please follow the guidelines on the packing material for handling and disposal instructions for the batteries.

Waste handling

This TANDBERG product contains no consumables that require disposal. You should retain the packaging materials in case future shipment is necessary. Please contact your local authorities for information on waste handling and recycling regulations for electronic products.

Production of products

Our factories employ the most efficient environmental methods for reducing waste and pollution. Our designers do their best to ensure TANDBERG products are highly recyclable.

Digital User Manuals

TANDBERG is pleased to announce that it has replaced the printed versions of its User Manuals with a digital CD version. Instead of a range of different user manuals, there is now one CD which can be used with all TANDBERG MXP products. The CD contains a variety of supported languages. The environmental benefits of digital manuals are significant, from saving paper, to reduced weight for shipping. Even the CD itself is recyclable. Not only are they more ecological, digital manuals are more user friendly. A simple web-based search feature helps users directly access the information they need. In addition, this TANDBERG video system now has an intuitive on-screen help function, which provides a range of useful features and tips. If desired, the user manuals on the CD can still be printed locally.

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TANDBERG 3000 MXP

Operator Safety Summary

For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.

Equipment Markings

The lightning flash symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated

“dangerous voltages” within the product’s

enclosure that may be of sufficient magnitude to constitute a risk of electrical shock. The exclamation mark within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions accompanying the equipment.

Warnings

 Water and moisture - Do not operate the equipment under or near water - for example

near a bathtub, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool or in areas with high humidity.

 Cleaning - Unplug the apparatus from the wall outlet before cleaning or polishing. Do not

use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the apparatus.

 Ventilation - Do not block any of the ventilation openings of the apparatus. Install in

accordance with the installation instructions. Never cover the slots and openings with a cloth or other material. Never install the apparatus near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

 Grounding or Polarization - Do not defeat the safety purpose of the polarized or

grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician.

 Power-Cord Protection - Route the power cord so as to avoid it being walked on or

pinched by items placed upon or against it, paying particular attention to the plugs, receptacles, and the point where the cord exits from the apparatus.

 Attachments - Only use attachments as recommended by the manufacturer.  Accessories - Most systems should only be used with a cart, stand, tripod, bracket, or

table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

 Lightning - Unplug this apparatus during lightning storms or when unused for long periods

of time.

User Manual

 ISDN cables - CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger

telecommunication line cord.

 Servicing - Do not attempt to service the apparatus yourself as opening or removing

covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.

 Damaged Equipment - Unplug the apparatus from the outlet and refer servicing to

qualified personnel under the following conditions:

 When the power cord or plug is damaged or frayed  If liquid has been spilled or objects have fallen into the apparatus  If the apparatus has been exposed to rain or moisture  If the apparatus has been subjected to excessive shock by being dropped, or the

cabinet has been damaged

 If the apparatus fails to operate in accordance with the operating instructions

TANDBERG 3000 MXP

If you have any questions, comments or suggestions, please see the Online Support section at

www.tandberg.net.

It is also possible to send a fax or mail to the attention of: Product and Sales Support

TANDBERG P.O. Box 92 1325 Lysaker Norway Tel: +47 67 125 125 Fax: +47 67 125 234

User Manual

Table of Contents

1 Introduction............................................................................................................................... 1

1.1 At a Glance ............................................................................................................................ 4

1.2 Menu Structure ...................................................................................................................... 6

2 Installation ................................................................................................................................ 8

2.1 Unpacking and Mounting ....................................................................................................... 9

2.2 Connecting Cables............................................................................................................... 11

2.3 Monitor Configuration........................................................................................................... 12

2.4 System Configuration........................................................................................................... 13

3 General Use ........................................................................................................................... 16

3.1 The Welcome Screen .......................................................................................................... 17

3.2 Using the Remote Control.................................................................................................... 18

3.2.1 Navigation................................................................................................................ 22

3.2.2 Selfview.................................................................................................................... 23

3.2.3 Layout ...................................................................................................................... 25

3.2.4 Mic Off...................................................................................................................... 26

3.2.5 Volume + and - ........................................................................................................ 27

3.2.6 Number and Letter keys........................................................................................... 28

3.2.7 Touch Tones............................................................................................................ 29

3.3 On-screen Indicators............................................................................................................ 30

3.4 Using the Menu....................................................................................................................32

3.5 Make a Call.......................................................................................................................... 34

3.5.1 Place Video Call....................................................................................................... 35

3.5.2 Place Telephone Call...............................................................................................36

3.5.3 Add Call ................................................................................................................... 37

3.5.4 Call Settings.............................................................................................................39

3.5.5 Streaming................................................................................................................. 40

3.6 Answer an incoming call ...................................................................................................... 42

3.7 End Call................................................................................................................................ 43

3.8 Standby................................................................................................................................44

3.8.1 Delay Standby for 1 hour......................................................................................... 45

3.8.2 Delay Standby for 3 hours ....................................................................................... 46

3.8.3 Do Not Disturb ......................................................................................................... 47

3.9 Phone Book.......................................................................................................................... 48

3.9.1 Call Log....................................................................................................................49

3.9.2 My Contacts............................................................................................................. 50

3.9.3 Global Contacts ....................................................................................................... 57

3.10 Camera Control.................................................................................................................. 61

3.10.1 Move Camera .......................................................................................................... 62

3.10.2 Far End Control........................................................................................................ 63

3.10.3 Camera Presets....................................................................................................... 64

3.10.4 TANDBERG Tracker................................................................................................ 65

3.10.5 Picture Control ......................................................................................................... 66

3.10.6 Camera Tracking ..................................................................................................... 67

3.11 Presentation.......................................................................................................................68

3.11.1 Presentation Key...................................................................................................... 69

3.11.2 Presentation Menu...................................................................................................70

3.11.3 PC Presenter (DVI/XGA Input) ................................................................................ 71

3.11.4 PC Soft Presenter and VNC .................................................................................... 72

3.11.5 Dual Stream (DuoVideoTF/H.239)........................................................................... 73

3.11.6 Take New Snapshot................................................................................................. 74

3.11.7 Display Snapshot..................................................................................................... 75

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TANDBERG 3000 MXP

3.12 Conference Services.......................................................................................................... 76

3.12.1 Request Floor and Release Floor............................................................................ 79

3.12.2 Conference Layout................................................................................................... 80

3.12.3 Terminal Names....................................................................................................... 81

3.12.4 Chair Control............................................................................................................82

3.12.5 Assign Floor and Release Floor from Participant.................................................... 83

3.12.6 View Site and End View...........................................................................................84

3.12.7 Disconnect Participant............................................................................................. 85

3.12.8 Terminate Meeting................................................................................................... 86

3.12.9 More about MultiSite (embedded MCU) .................................................................. 87

3.13 Control Panel ..................................................................................................................... 88

3.13.1 Diagnostics .............................................................................................................. 89

3.13.2 System Information.................................................................................................. 90

3.13.3 Channel Status ........................................................................................................ 91

3.13.4 Call Status................................................................................................................ 92

3.13.5 System Selftest........................................................................................................ 93

3.13.6 View Administrator Settings..................................................................................... 94

3.13.7 IP Address Conflict Check....................................................................................... 98

3.13.8 Warnings..................................................................................................................99

3.13.9 Text Chat ............................................................................................................... 101

3.13.10 Audio Demo....................................................................................................... 102

3.13.11 Administrator Settings ....................................................................................... 103

3.13.12 Restart............................................................................................................... 104

3.13.13 User Guide ........................................................................................................ 105

4 Administrator Settings .......................................................................................................... 106

4.1 General Settings ................................................................................................................ 107

4.1.1 Language............................................................................................................... 108

4.1.2 System Name ........................................................................................................ 109

4.1.3 International Name................................................................................................. 110

4.1.4 Auto Answer........................................................................................................... 111

4.1.5 Phone Book Settings ............................................................................................. 112

4.1.6 External Services Settings..................................................................................... 113

4.1.7 Permissions ........................................................................................................... 114

4.1.8 Screen Settings...................................................................................................... 116

4.1.9 Software Options ................................................................................................... 122

4.1.10 Date and Time Settings ......................................................................................... 123

4.2 Menu Settings.................................................................................................................... 124

4.2.1 Input Editor Language............................................................................................ 125

4.2.2 Menu Timeout In Call............................................................................................. 126

4.2.3 Menu on TV ........................................................................................................... 127

4.2.4 Menu on PC........................................................................................................... 128

4.2.5 Balloon Help........................................................................................................... 129

4.2.6 Administrator Password......................................................................................... 130

4.2.7 Kiosk Mode Settings.............................................................................................. 131

4.2.8 Startup ................................................................................................................... 134

4.2.9 Icons....................................................................................................................... 136

4.3 Presentation Settings......................................................................................................... 137

4.3.1 Presentation Start .................................................................................................. 138

4.3.2 H.239...................................................................................................................... 139

4.3.3 Startup Video Source.............................................................................................140

4.3.4 Presentation Source .............................................................................................. 141

4.3.5 Snapshot Source ................................................................................................... 142

4.3.6 Auto-Display Snapshot .......................................................................................... 143

4.3.7 PIP Appearance.....................................................................................................144

4.3.8 PIP Placing ............................................................................................................ 145

4.3.9 VNC Settings ......................................................................................................... 146

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User Manual

4.4 Call Quality......................................................................................................................... 147

4.4.1 Video Algorithm...................................................................................................... 148

4.4.2 Audio Algorithm...................................................................................................... 149

4.4.3 AAC-LD 128kbps (stereo audio)............................................................................ 150

4.4.4 Natural Video ......................................................................................................... 151

4.4.5 Max Upstream Rate (kbps).................................................................................... 152

4.4.6 Video Quality..............................................................Error! Bookmark not defined.

4.4.7 Default Call Settings .............................................................................................. 156

4.5 Audio..................................................................................................................................159

4.5.1 Inputs ..................................................................................................................... 160

4.5.2 Outputs .................................................................................................................. 164

4.5.3 Echo Control .......................................................................................................... 166

4.5.4 Stereo Settings ...................................................................................................... 167

4.5.5 Audio Levelling (AGC) ........................................................................................... 169

4.5.6 Alert Tones and Volume ........................................................................................ 170

4.6 Video..................................................................................................................................171

4.6.1 Camera Tracking Mode ......................................................................................... 172

4.6.2 MCU Status Line....................................................................................................173

4.6.3 Floor to Full Screen................................................................................................ 174

4.6.4 Web Snapshots...................................................................................................... 175

4.6.5 MultiSite Picture Mode........................................................................................... 176

4.6.6 Video Name ........................................................................................................... 178

4.7 Security.............................................................................................................................. 179

4.7.1 Encryption.............................................................................................................. 180

4.7.2 Encryption Mode.................................................................................................... 181

4.7.3 Passwords ............................................................................................................. 182

4.8 Network..............................................................................................................................183

4.8.1 ISDN-BRI Settings ................................................................................................. 184

4.8.2 LAN Settings.......................................................................................................... 186

4.8.3 Network Profiles..................................................................................................... 205

4.8.4 Data Port................................................................................................................206

4.8.5 Camera Port Settings............................................................................................. 207

4.8.6 Restore Default Settings........................................................................................ 208

5 Peripheral Equipment........................................................................................................... 209

5.1 Interfaces ........................................................................................................................... 210

5.1.1 Video......................................................................................................................210

5.1.2 Audio......................................................................................................................214

5.1.3 Network..................................................................................................................216

5.1.4 Data port ................................................................................................................ 216

5.1.5 Camera Port........................................................................................................... 218

5.2 Document Camera............................................................................................................. 220

5.3 DVD / VCR.........................................................................................................................221

5.4 Additional Cameras............................................................................................................ 223

5.5 Additional Microphones...................................................................................................... 224

5.6 The TANDBERG DNAM and Speakers............................................................................. 225

5.7 Stereo Speaker Kit............................................................................................................. 229

5.8 Telephone Add-On............................................................................................................. 231

5.9 Dual Monitor....................................................................................................................... 232

5.10 XGA Monitors and Projectors .......................................................................................... 233

5.11 VESA Display Power Management................................................................................. 234

5.12 Digital Monitor Power Management................................................................................. 235

5.13 Extended Display Identification Data (EDID)................................................................... 236

6 Appendices........................................................................................................................... 238

6.1 Appendix 1......................................................................................................................... 239

6.2 Appendix 2......................................................................................................................... 242

6.3 Appendix 3......................................................................................................................... 245

TANDBERG 3000 MXP

6.4 Appendix 4......................................................................................................................... 246

6.5 Appendix 5......................................................................................................................... 248

6.6 Appendix 6......................................................................................................................... 251

6.7 Appendix 7......................................................................................................................... 252

6.8 Appendix 8......................................................................................................................... 253

6.9 Appendix 9......................................................................................................................... 254

6.10 Appendix 10..................................................................................................................... 255

6.11 Appendix 11..................................................................................................................... 256

6.12 Appendix 12..................................................................................................................... 258

6.13 Appendix 13..................................................................................................................... 260

6.14 Appendix 14..................................................................................................................... 261

6.15 Appendix 15..................................................................................................................... 263

6.16 Appendix 16..................................................................................................................... 269

Appendix 17............................................................................................................................. 270

6.17 Appendix 18..................................................................................................................... 275

7 Glossary ............................................................................................................................... 277

8 Index..................................................................................................................................... 287

1 Introduction

Audio Quality

High-performance audio provides a richer, more complete visual communication experience. The MPEG4 AAC-LD standard is used to provide true standards-based CD-quality, stereo audio.

Users can record and send stereo audio from stereo presentation and playback sources using PCs, DVDs and VCRs using the proper cables.

NEW Eliminate disturbance from GSM mobile phones and Blackberry devices

Video Quality

Features which ensure high quality video includes:

 Natural VideoTF which provides a 60 fields per second true interlaced picture.  Support for H.264 in MultiSite, DuoVideo/H.239 and encryption.  SXGA input and XGA output through DVI-I (analog or digital).  H.264 video compression up to 2Mbps.  Support for native 16:9 Wide XGA monitors by increasing the resolution to 1280x768

(WXGA).

 Automatic use of WXGA format when ”VGA Monitor Format” is set to Wide.

NEW HD Support on all TANDBERG MXP systems with a DVI input and output NEW High quality video and native 16:9 formats

Network

The system supports videoconferencing via both IP and ISDN networks. The bandwidth capabilities are:

 up to 2Mbps* per call

 up to 2.3Mbps* total for a MultiSite conference.

 SIP support, for both point-to-point and MultiSite*.

If channels are dropped during a videoconferencing session, downspeedingTF automatically maintains connections without interruption.

Security

Secure ConferenceTF provides embedded encryption for both Point-to-Point and MultiSite call and ensures both privacy and security.

The system is delivered with integrated Expressway™ firewall traversal technology. When used together with a TANDBERG Border Controller it enables:

 Secure and seamless traversal of ANY firewall.

 No missing features when traversing the firewall – works with H.264, MPEG4 audio,

encryption.

TANDBERG 3000 MXP

 Outside systems, such as home offices, to be part of the enterprise dial plan.

 Dialing to systems by URI, e.g. user@company.com.

NEW H.460, ITU Standardized firewall traversal, support

NEW High security network authentication (802.1x)

MultiSite*

The embedded MultiSiteTF functionality can cater for up to 4 video sites and 3 audio sites and supports screen layouts such as VoiceSwitched, AutoSplit, 4 Split and 5+1 Split. The optional embedded MultiSite functionality supports any combination of ISDN and IP participants in a conference (up to the total).

Superior quality and reliability in MultiSite calls is ensured by the systems support for:

 DuoVideo/H.239 to provide for presenting full PC resolution information

 AES and DES encryption to provide security

 H.264 video algorithm to provide the best video at all bandwidths

 Rate matchingTF to support different call rates for all sites in a MultiSite

 TranscodingTF to support different protocols for all sites in a MultiSite.

The TANDBERG videoconferencing system can also be used as an audio telephone bridge (assuming ISDN connection(s)).

Presentations

The Natural Presenter Package* (NPP) makes it possible to include PC presentations in videoconferences and comprises:

 Digital ClarityTF which transmits exceptionally high-quality, native resolution video.

 Duo VideoTF/H.239 which allows participants at the far end to simultaneously watch a

presenter on one screen and a live PC presentation in native resolution on a second monitor (up to SXGA on compatible monitors).

 PC PresenterTF which allows a PC connection via standard DVI/VGA cable supporting up

to SXGA resolution.

 PC SoftPresenterTF which shows PC images via a LAN connection supporting XGA

resolution.

 Auto Layout to automatically choose the best layout for the call.

 PC Zoom which allows the native resolution PC image to be zoomed in/out with the

remote control to get SXGA resolution.

Users can display video and presentations in the best layout based on the situation. Supported screen layouts are:

 Picture in Picture (PiP)

 Picture outside Picture (PoP)

 Side by Side

User interfaces

A web-interface to the codec provides:

 System management, diagnostics and software uploads.

 Text chat/closed captioning.

Introduction

 Unicast Streaming – which allows broadcasting of audio/video via an IP network to a

single compatible client (RealMedia™ or Apple Quicktime™) or streaming server.

The On-Screen Menu:

 Provides an easy interface for first-time users with symbols and descriptions.

 Builds upon the familiar current interface.

NEW Enhanced language support with Asian and non-Latin character text input in the

menu for local language system names

NEW Support for new optional remote control

 improved usability  separate ordering

NEW Simplified on-screen menu, Kiosk Mode, for special purposes

The remote control has a simplified look and feel, an auto system wake-up when picked up, and large, easy-to-read keys.

Interoperability

The TANDBERG 3000 MXP Profile is worldwide compatible with other standards-based videoconferencing systems.

* - optional feature. To check which options are installed, select Control Panel - System Information in the menu.

- TANDBERG First

TANDBERG 3000 MXP

1.1 At a Glance

TANDBERG 3000 MXP Profile Wall Mount

Camera

The camera cables are put through the camera bracket, which is then mounted on top of the monitor. The main camera is fastened to the camera bracket. The main camera includes a high quality color camera with a fast pan/tilt/zoom action. The main camera is controlled by the system’s infra-red remote control and operates pan/tilt, focus and zoom.

Monitors

The monitor displays the far-end and near-end videoconferencing sites in addition to the menus, video from connected video sources and high-resolution images.

Note that the TANDBERG 3000 MXP Profile is shipped with different monitors depending on which configuration is ordered. There are two different configurations of the system: 32”, which has a 32” LCD monitor and the 43” configuration, which has a 43” plasma monitor. Hence, the pictures/drawings used in this manual might differ from the actual monitor model shipped with the system.

Codec

The codec is the heart of the system. Its main task is the compression of outgoing video, audio and data, the transmission of this information to the far end, and the decompression of the

TANDBERG 3000 MXP Profile Roll About

Introduction

incoming information. The name codec comes from a combination of the two words compression and decompression.

Column and Base

The Roll About system is easily movable due to large wheels and handles, at the back of the monitor. The codec is located inside the bracket assembly behind the monitor. Inside the column assembly, there is room for additional equipment, e.g. a VCR or a DVD player.

Remote Control

The remote control is used to control all functions of the system. The remote control uses 4 AAA batteries. The system will tell you when batteries are running low. Change the batteries at the back of the remote control.

The reach of the remote control signal is 20 meters (65 feet). The remote control IR receiver is located on the WAVE II camera. For users working in an open environment with multiple systems deployed, this can cause other systems to respond to your remote control. Use the little white switch placed under the batteries to change the reach of the signal from 20 meters (65 feet) to 2 meters (6.5 feet). This will prevent you from unintentionally controlling another video system when you control your own system.

If the screen saver is activated (black monitor), wake up the system by picking up the remote control.

Microphone

The high quality table microphone is designed to be placed on a table during a videoconference. Up to three microphones can be connected. The ideal location for the microphone is on a flat surface at least 2m (6.5 ft) from the front of the system. The microphone cable should always point towards the system. The system will automatically equalize sound levels. Loud and soft voices are picked up and transmitted to the far end at approximately the same level.

TANDBERG 3000 MXP

1.2 Menu Structure

The menu structure is divided into two parts. The Main Menu is available for all users and contains all the functionality of the system. The Administrator Menu contains all the settings of the system. The Administrator Settings are accessible from the Main Menu by selecting Control Panel and Administrator Settings. Making changes to the Administrator Settings will change the behavior of the system. The menu structure for Main Menu and Administrator Settings is shown below.

Introduction

Note that the system features and menu settings may vary depending on network selection and software package.

2 Installation

Precautions:

 Never install communication wiring during a lightning storm.

 Never install jacks for communication cables in wet locations unless the jack is

specifically designed for wet locations.

 Never touch uninstalled communication wires or terminals unless the telephone line has

been disconnected at the network interface.

 Use caution when installing or modifying communication lines.

 Avoid using communication equipment (other than a cordless type) during an electrical

storm. There may be a remote risk of electrical shock from lightning.

 Do not use the communication equipment to report a gas leak in the vicinity of the leak.

 Always connect the product to an earthed socket outlet.

 The socket outlet shall be installed near to the equipment and shall be easily accessible.

 Never install cables without first switching the power OFF.

 1TR6 network type is not approved for connection directly to the telecommunications

network. This network type is only to be used behind a PABX.

This product complies with directives: LVD 73/23/EC, EMC 89/366/EEC, R&TTE 99/5/EEC

2.1 Unpacking and Mounting

Installation

Unpacking

To avoid damage to the unit during transportation the system is delivered as separate components:

 System

 Column and Foot

 Base, optional

 High quality monitor

 Wall Brackets

 Camera

 Camera stand

The Accessories box contains the following:

 Screws

 ISDN cables

 Table Microphone

 Remote Control

 Documentation

Mounting

Please refer to the Installation sheet provided with the system for details on how to mount the TANDBERG 3000 MXP Profile.

TANDBERG 3000 MXP

Note! The camera should be aligned with the front edge of the monitor to ensure that the IRsensor in the camera can pick up the signals from the remote control.

2.2 Connecting Cables

Installation

All cables needed for a standard configuration are already connected to the codec. Connect these cables to their respective parts of the system.

1. Power cables

Connect the power cable to an electrical distribution socket.

2. Monitor cables

Connect the DVI cable to the input on your monitor.

3. Microphone cables

Connect the microphone cable to the microphones.

4. Camera cable

Connect the camera cable labeled “Main Cam” to the S-Video connector on the camera. Connect also the control cable labeled “Camera Control” between the RJ-45 on the camera, and the Camera Port on the codec.

5. PC cable

Connect the PC cable to the PC.

6. ISDN cables

Connect the ISDN cables to the ISDN sockets (S/T interface) provided by the network provider. The main ISDN number will be that number associated with the socket to which ISDN cable number 1 has been connected.

Note! The system does not have a built-in network terminator. If wall socket provides an ISDN U-interface, an NT1 between your system and the ISDN line is needed, see Appendix

10 for more information.

7. LAN cable

To connect the system to a Local Area Network (LAN), connect the cable labeled "LAN Ethernet" to a suitable Ethernet port on the LAN.

TANDBERG 3000 MXP

2.3 Monitor Configuration

The monitor is pre-configured and only needs to be switched on.

2.4 System Configuration

Installation

The system must be configured for each installation. Configuration settings can be made via the system menu.

Navigate through the menu system using the arrow keys and OK. Remember to press the Save button on the bottom of each menu to save the changes. Press Cancel (x) to return to the previous Menu. See General Use for more information about how to use the menus and the remote control.

General configuration:

1. Open the General Settings menu

Press OK/Menu to open the Main Menu, if not already displayed. Select Control Panel - Administrator Settings - General to open the General Settings menu.

2. Language

Press OK in the Language field and select the desired language from the list.

3. System Name / International Name* Enter a name in the System Name field using the number keys on the remote control, in the same way as with a mobile or cellular phone. Hold down the # key for one second to switch back and forth from numbers to alpha characters.

4. Dual Monitor If using one monitor, set Dual Monitor to "Off".

5. Auto Answer, Phone Book Settings, External Services Settings and

Permissions

TANDBERG 3000 MXP

These settings may be left unchanged if no special needs are required. See chapter

General Settings for more information.

6. Screen Settings When using wide screen (16:9) monitors, set TV Monitor Format to Wide (16:9). TANDBERG also recommends setting Picture Layout to Picture outside Picture when using 16:9 monitors. Picture outside Picture provides a display layout optimized for wide screen monitors. The display layout may be changed at any time using the Layout button on the remote control.

7. Software Options This menu item will display the currently installed options (such as MultiSite, Presenter and high bandwidth options). To activate any purchased software option for the system, an option key must be obtained and then entered into the Software Options menu (see paperwork accompanying the system for option keys). The MultiSite and Presenter option keys should be entered under

“New Option Key”. Any bandwidth option keys should be entered under “New

Bandwidth Key”. You may need to restart the system for options to take effect. For more information on these options, please contact your TANDBERG representative.

8. Date and Time Settings

Select your preferred Date and Time Settings.

9. Save changes

Remember to select the on-screen Save icon on the bottom of each menu (highlight using arrows and use the OK button to select) to save the changes you may have made.

Network configuration:

1. Open the Network menu

Press OK/Menu to open the Main Menu, if not already displayed. Select Control Panel - Administrator Settings - Network to open the Network menu.

2. ISDN configuration Set the Network type to the desired network. Specify the settings for the selected network in the relevant menu. For details, follow the instructions in ISDN-BRI

Settings. See also the examples in Appendix 9: Connecting the system to the Switched 56 network and in Appendix 10: Connecting the system to ISDN using NT1 network adapters.

3. LAN configuration

Installation

Select LAN Settings in the Network menu and specify the necessary LAN settings according to the instructions from your LAN administrator. For details, follow the instructions in LAN Settings. If there is an H.323 Gatekeeper present on your LAN, refer to H.323 Settings as well.

4. Network Profiles Please refer to Network Profiles for details

5. Data Port Please refer to Data Port for details

6. Save changes Remember to save any changes made in the menu by selecting the Save button on the Menu line and pressing OK.

* This field is only visible if the system name contains Asian and non-Latin character text input.

3 General Use

Wake up the system

When the system is not in use, it is in standby mode and the screen is black. This is to help protect the monitor display. Wake up the system by picking up the remote control. An incoming call or pressing any key on the remote control will also wake up the system.

If the system does not respond:

 Make sure that the system is switched on by using the On/Off switch located at the rear

of the Codec.

 Verify that your monitor is switched on. This is normally done by pushing the power

button on the front of the monitor depending on monitor type. Please reference the user guide for the monitor that was shipped with your system.

3.1 The Welcome Screen

General Use

When the system is switched on, the welcome screen will be displayed. The welcome screen presents the menu and displays your main camera image in the background (display main camera is the default setting). The ISDN/IP numbers and the system name are displayed in the upper right corner. The ISDN Number and IP Number are the dial-in numbers of the system.

The welcome screen provides you with the most important system information:

 System Name  Your ISDN Number  Your IP Address or IP Number  Indications of Missed Calls or Warnings if any

It is possible to customize the text on the welcome screen. See Menu Settings for how to edit the welcome text.

TANDBERG 3000 MXP

3.2 Using the Remote Control

The system is controlled with a remote control. Think of the remote control as a mobile phone with number keys and call keys. Use the arrow keys and press OK to navigate through the menus. The system’s most commonly used functions are also accessible directly from the remote control. The Infra Red (IR) sensor for the remote control is located in front of the WAVE II Camera. There is also a second IR-sensor located in the front of the Codec itself, which will be automatically enabled if the WAVE II Camera is not connected.

The remote control (TRC 3)

1. Mic Off turns your microphone on and off, see Mic off.

2. Arrow keys are used for navigation in the menu and for moving the camera* when the menu is hidden, see

Navigation.

3. Volume + and – adjusts the Codec volume only and not the monitor's volume, see Volume + and -.

4. The Layout key toggles between full screen and different display layouts, see

Layout.

5. Cancel takes you back one step in the menu system. Use Cancel to delete characters in an input field, see

Navigation. Press and hold the Cancel

key for 1 second to close the menu.

6. Press the Call key to place a call, see

Make a Call.

7. Camera presets define specific camera positions. Move the camera to the desired position and press and hold a number key for 1 second to save the current camera position to that number key. To activate a preset whilst in a call, simply press and release that number key, see Camera Presets.

8. Snapshot takes a snapshot of your video only while you are in a call, see Take

New Snapshot.

9. The Presentation key switches to a predefined presentation source. If the Presentation key is held down for 1 second then the Presentation video sources menu will appear, see

Presentation Key.

10. Press OK/Menu to show the menu and to select menu items, see Navigation.

11. Use Zoom + and – to zoom the camera

12. Selfview displays your outgoing video.

13. Use the Phone Book to store and recall

14. Use the red End Call key to end the

15. Number/Letter keys function in the same

16. Press Touch tones when you are in a

*This does not apply to all systems with small integrated cameras.

General Use

in and out.* Press Selfview again to turn selfview off,

see Selfview. video contacts for easy placement of

calls, see Phone Book. current call. Pressing this key when not

in a call will place the system in Standby mode, see End Call and Standby.

manner as with a mobile or cellular phone, see Number and Letter keys.

call and need to dial extension numbers etc. (instead of presets). Press the OK/Menu button to exit Touch Tones, see Touch tones.

TANDBERG 3000 MXP

The remote control (TRC 4)**:

1. Change video source. If possible, you will start open a Dual Stream. Press the video source button again to stop the dual stream.

2. Mic Off turns your microphone on and off, see Mic off.

3. Arrow keys are used for navigation in the menu and for moving the camera* when the menu is hidden, see

Navigation.

4. Volume + and – adjusts the Codec volume only and not the monitor's volume, see

Volume + and -.

5. The Layout key toggles between full screen and different display layouts, see

Layout.

6. Cancel takes you back one step in the menu system. Use Cancel to delete characters in an input field, see Navigation. Press and hold the Cancel key for 1 second to close the menu.

7. Press the Call key to place a call, see Make a Call.

8. Number/Letter keys function in the same manner as with a mobile or cellular phone, see

Number and Letter keys.

Camera presets define specific camera positions. Move the camera to the desired position and press and hold a number key for 1 second to save the current camera position to that number key. To activate a preset whilst in a call, simply press and release that number key, see Camera

Presets.

9. Press Preset + a number to activate a preset.

10. Press the Services button to open the Services menu.

11. The Presentation key switches to a predefined

*This does not apply to all systems with small integrated cameras. ** Ordered separately

General Use

presentation source. If the Presentation key is held down for 1 second then the Presentation video sources menu will appear, see

Presentation Key.

12. Press OK/Menu to show the menu and to select menu items, see Navigation.

13. Use Zoom + and – to zoom the camera in and out.*

14. Selfview displays your outgoing video. Press Selfview again to turn selfview off, see Selfview.

15. Use the Phone Book to store and recall video contacts for easy placement of calls, see

Phone Book.

16. Use the red End Call key to end the current call. Pressing this key when not in a call will place the system in Standby mode, see End Call and

Standby.

17. Snapshot takes a snapshot of your video only while you are in a call, see Take New

Snapshot.

18. Press Touch tones when you are in a call and need to dial extension numbers etc. (instead of presets). Press the OK/Menu button to exit Touch Tones, see Touch tones.

19. Pressing Far End turns Far End control on and off.

20. Press the Help button to open the User Guide menu.

TANDBERG 3000 MXP

3.2.1 Navigation

Arrow keys and OK

Navigate in the menu with the arrow keys on the remote control. The orange selector on screen shows the selected item. Press OK to select.

Cancel key

In the main menu, pressing Cancel (X) will hide the menu. If the menu is hidden, bring it back with OK. In other menus, pressing Cancel (X) takes you one step back. In an input field, pressing Cancel (X) will delete characters/numbers to the left.

Back/Cancel button

The X button in the menu corresponds with the X key on the remote.

3.2.2 Selfview

General Use

The term “Selfview” means the outgoing image. In a normal call using the main camera, this is the image of yourself. The Selfview button toggles the images between Far End, Selfview and Dual Video (if any).

How to use Selfview:

1. Outside a call, pressing the Selfview button will switch between the near end video and a black screen/logo on the main monitor.

2. In a point to point call, press the Selfview button once to switch from far end video to near end video to see a full screen picture of the outgoing video. Press Selfview again to go back to normal.

3. In a point to point call with a dual video stream, the dual stream is displayed in the big picture. Press the Selfview button to toggle to the Near End picture, then the Far End picture, and finally back to the dual stream.

The above behaviour is similar for both single monitor systems and dual monitor systems. Selfview applies to the main monitor.

3.2.2.1 Local PC Display

When using the screen as your PC screen, it is recommended to set Local PC Display to On, see

Screen Settings. That implies that you can display your PC locally while having a

videoconference, and you can keep on working without having the Far End participant viewing your PC screen.

Note that this applies to single monitor systems only. It is also recommended to keep the Auto Layout setting On (default) to get a suitable layout when

toggling from Local PC Display mode to standard conference mode. Use the Selfview button to toggle between Local PC Display mode and standard videoconference

mode. An indicator tells you that your PC image is displayed locally.

TANDBERG 3000 MXP

Example: You are using the system as a PC and get an incoming call.

When the setting “Use Screen as Local PC monitor” is On, you will keep your PC image displayed locally and the incoming call pops up in a PIP or as smaller images in a 1+3 layout, depending on your system. You will see Local PC displayed in the big picture and Far End and/or Near End (your self) displayed in smaller pictures.

Press the Selfview button to switch to standard conference mode. The Local PC image is no longer displayed and Far End is displayed in the big picture or full screen. Press Selfview again to see Near End. Pressing Selfview a third time will bring back the Local PC display mode.

3.2.3 Layout

General Use

The layout of the screen can either be shown as Picture in Picture (PIP) or Picture outside Picture (POP) when displaying more than one video image. The behavior of the Layout button is dependent on the Picture Layout setting in Screen Settings.

3.2.3.1 Picture in Picture

When Picture Layout is set to PIP, the Layout button makes it possible to see a second image in a smaller view in one of the corners of the screen. The second image will be placed on top of the main image. The user can decide in which corner the second image is to be displayed.

3.2.3.2 Picture outside Picture

When Picture Layout is set to POP, the Layout button makes it possible to see up to three images in a composition optimized for wide screens. The second image can be displayed either as a side-by-side the main image (1+1) or smaller images next to the main image (1+2 and 1+3).

Press the Layout button once to get side-by-side view (1+1). Press again to get the layouts 1+2 and 1+3, and finally go back to full screen view. You can also go back to full screen directly by pressing and holding Layout for 1 second. It is recommended to use Picture outside Picture for wide screen monitor systems.

3.2.3.3 Auto Layout

The system will automatically choose the best layout for your call. The layouts vary depending on how many participants there are and if you use a dual video source or not. You can however always change layout manually with the Layout button. Auto Layout applies when you open or close a dual stream, or add or disconnect participants.

Auto Layout also includes the former automatic PIP. That implies that PIP will automatically be shown when suitable, e.g. to display selfview when you move your near end camera. The automatic PIP times out after a couple of seconds.

If Auto Layout is Off you will get no automatic layout changes during a call and the user must manually control the images with the Layout button. Auto Layout is default On. To turn Auto Layout Off, go to Screen Settings.

TANDBERG 3000 MXP

3.2.4 Mic Off

To mute the microphone during a call, press the Mic off button. An on-screen indicator appears in the upper right corner when the microphone is off. In a call, if audio is detected, the on-screen symbol will start to flash. Pressing the Mic off button one more time will activate the microphone again.

Note that Mic off will mute all microphone inputs, but will not mute audio from the AUX and VCR inputs.

When an incoming call is answered, the microphone may be in the off state because the Auto Answer setting is On+Mic off, see Auto Answer. The icon will start to flash when you start speaking. Remember to turn the microphone on before a meeting.

3.2.5 Volume + and -

General Use

Press the Volume key to adjust the volume level of the codec only (not the monitor). An onscreen indicator will show the current level.

TANDBERG 3000 MXP

3.2.6 Number and Letter keys

Pressing a number key when outside a call will bring up the call menu. When in a call, the number keys are used for Camera Presets. Press a number and go to the corresponding Camera Preset (see Camera Presets). However, when accessing an input field where numbers are required, the system automatically goes to number mode and numbers can be dialed with the number keys as usual.

When accessing an input field where letters are required, the system automatically goes to letter mode. Writing letters works like on a mobile phone. Press the key that corresponds to your desired letter. Press the key as many times as needed to get the right letter. Change to lower or back to upper case letters with the a/A key, and space with the 0 _ key.

To write numbers in a text input field, press the button through all the letters. Press once more and the number will appear.

Example: How do I write "System 123" in the System Name input field (in General in Administrator Settings)?

Press the 7-key four times to get an "S". Press the #-key once to switch between upper case and lower case letters. Press the 9-key three times to get a "y". Press the 7-key four times to get an "s". Press the 8-key once to get a "t". Press the 3-key twice to get an "e". Press the 6-key once to get an "m". Press the 0-key once to get space. Press the 1-key three times to get a "1". Press the 2-key four times to get a "2". Press the 3-key four times to get a "3".

3.2.7 Touch Tones

General Use

To activate dialing touch tones during a call, press the Touch tones button. Otherwise the number keys will activate the corresponding camera presets. An indicator will let you know that Touch tones are enabled. Finish with OK to exit Touch tone mode.

TANDBERG 3000 MXP

3.3 On-screen Indicators

The system has a number of icons signaling different settings:

Microphone Off

This indicator is shown when the microphone is turned off. Press the Mic off button again to turn the microphone back on, see Mic Off for details.

Volume Off

This indicator is shown when the volume is turned off. Press Volume + to turn the volume back on, see Volume + and - for details.

Secure Conference, AES

This double padlock indicator is shown when AES encryption (Secure Conference) is active, see Security for details.

Secure Conference, DES

This padlock indicator is shown when DES encryption (Secure Conference) is active, see Security for details.

Not Secure Conference

This open padlock indicator is shown during the initialization phase for AES or DES encryption. During this period the call is not secure, see Security for details.

Warning

This indicates that the system has detected a warning. Select the icon and press OK to see details on the warning. Please see Warnings for a list of possible warnings.

Bad Network

This indicator appears if the system detects network anomalies like packet loss, jitter etc., during a call. Open the menu by pressing the OK/Menu button and select the warnings icon too see details.

Floor

This indicator is shown when you are displayed in full screen in a multipoint conference, see Request Floor and Release Floor for details.

General Use

Telephone

This indicates that there is a telephone participant in the conference. The displayed number indicates how many telephone participants there are in the conference.

TANDBERG 3000 MXP

3.4 Using the Menu

Main menu outside a call and in a call.

Press the Menu button on the remote control to display the menu. The menu contains all functions needed in order to control the system.

General Use

The menu contains the following items:

 Make a Call/Add Another Call  Standby/End Call  Camera Control  Presentation  Conference Services  Control Panel  Close

See Menu Structure for a full overview of the menu. The functions of the menu are displayed as icons. The currently selected icon is marked by an

orange square, and the name of the corresponding function is displayed on the line above, see the figure above.

Press the OK button to activate the currently selected function. The menu automatically times out after 15 seconds if not used, see Menu timeout. Press the

Menu button to bring it back. It is also possible to hide the menu manually by pressing the Cancel button on the remote control or select the Close icon in the menu.

* Systems with no Camera Control icon available may have a Far End Control icon present when in a call and Far End Control is possible.

TANDBERG 3000 MXP

3.5 Make a Call

Display the call menu by either:

1. Select Make a Call from the menu, or

2. Press the green Call button on the remote control

The TANDBERG system can make both Video calls and Telephone calls.

Call Settings specifies the quality of the call. It is possible to alter the default call settings for the

current call if required. The Default Call Settings are defined in Control Panel - Administrator Settings - Call Quality - Default Call Settings.

It is possible to start Streaming from this menu.

For setting up a MultiSite conference, see Add Call for more details.

3.5.1 Place Video Call

General Use

In the Make a Call menu enter the Dial Number either:

1. Manually, or

2. Select the book symbol in order to display the Phone Book and select a conference participant.

When dialing manually, toggle between ABC/abc by pressing the # button on the remote control and between abc/123 by holding the # button for one second. Use a star as separator in IP addresses. If a system is registered on a gatekeeper or border controller with DNS support, there are several ways to call into the system:

 <IP address>  <E.164>  <H.323 ID>  <H.323 ID>@<domain>  <E.164>@<domain>

See H.323 Settings for details. Place the call by either:

1. Press OK on the remote control so that the Place Video Call icon is selected, and press OK once again, or

2. Use the arrow button on the remote control to select the Place Video Call icon and press OK, or

3. Press the green call button on the remote control.

Note that the call will be set up as a telephone call if the Call Type in Call Settings is set to Telephone Call. See Default Call Settings for more details.

TANDBERG 3000 MXP

3.5.2 Place Telephone Call

In the Make a Call menu enter the Dial Number either:

1. Manually, or

2. Select the book symbol in order to display the Phone Book and select a conference participant, see Phone Book for details.

When entering a Dial Number manually, toggle between abc/123 by pressing the # button on the remote control for one second. Use a star as separator in IP addresses.

Place the call by either:

1. Press OK on the remote control, select the Place Telephone Call icon and press OK once again, or

2. Use the arrow button on the remote control to select the Place Telephone Call icon and press OK.

When dialing a telephone number and pressing the green Call button on the remote control, the system will in most cases automatically interpret the number as a telephone number and not a video number. The interpretation can sometimes take a little while and it is faster to use the Place Telephone Call button in the menu.

See Default Call Settings for more details.

3.5.3 Add Call

General Use

(Optional feature) Conference systems with built-in MultiSite can handle up to 4 video calls and 3 telephone calls

simultaneously. It is possible to both set up a conference with many participants and also add participants during

a conference.

Set up a conference with two or more participants

In the Make a Call menu enter the Dial Number either:

1. Manually, or

2. Select the book symbol in order to display the Phone Book and select a conference participant, see Phone Book for details. It is also possible to select a predefined MultiSite entry, see New MultiSite Contact.

3. Press OK on the remote control.

Add another participant to the conference by either:

1. Select the Add Video Call icon if the next participant is using a video system, and press OK, or

2. Select the Add Telephone Call icon if the next participant is using a telephone system, and press OK.

A new entry is now displayed in the call list. Enter the number as described above. It is also possible to set up a list of all the wanted conference participants by selecting the Add

Video Calls and Add Telephone Calls the desired number of times, and enter their numbers afterwards.

Place a MultiSite call:

1. If the call is a mixed conference with both video and telephone participants, select the Place Video Call icon, or

2. If the call is a conference with telephone participants only, select the Place Telephone Call icon.

Add participant(s) during a conference

Display the call menu during a call by either:

1. Select Make a Call from the menu, or

2. Press the green Call button on the remote control

Enter the new participants in the same way as described above.

TANDBERG 3000 MXP

3.5.4 Call Settings

General Use

The Call Settings specifies the quality of the call. Each call will be set up with the Default Call Settings if the settings are not altered. In this case the field is labeled Default Call Settings. If the settings for some reason are altered for the current participant in the current call, the name of the field will be changed to reflect this.

Usually it is not necessary for the user to alter the settings. The Default Call Settings are defined in Control Panel - Administrator Settings - Call Quality -

Default Call Settings.

When setting up a call in the Make a Call menu:

1. Select the Default Call Settings field for the participant and press the OK button on the remote control.

2. Make desired changes to Call Type, Network, Bandwidth and Restrict (56k). If this is to be the new default call settings, select Set as Default in the menu.

3. Select the OK icon and press the OK button on the remote control. The name of the Call Settings field will reflect the changes made.

It is possible to make the changes made to the Call Settings default by selecting Set as Default and OK. These settings will now be the default settings for all future manually dialed calls.

These settings are also available in the menu Control Panel - Administrator Settings - Call Quality

- Default Call Settings.

TANDBERG 3000 MXP

3.5.5 Streaming

Streaming lets you broadcast your meeting to participants on he web. The web participants can listen to the meeting, see snapshots, but not participate themselves. Snapshots of current stream (if MultiSite), selfview, far end and DuoVideo streams are accessible via http. See Appendix 6 for descriptions of the possible snapshot files.

How to use Streaming:

1. Choose Streaming from the Call Menu to open the Streaming menu.

2. Press Start Streaming from the menu line. An indicator will appear on the screen when streaming is activated.

3. Press Stop Streaming to end streaming. Streaming will also end when you disconnect the call.

4. Press Streaming Settings if you want to change streaming settings (see Streaming Settings below)

How to view streaming from a PC:

1. After streaming is started, an easy way to view the streamed audio/video is to start your Web browser and enter the IP-address of the streaming system.

2. After the Web page of the system is shown, click on Streaming. Alternatively, enter http://<codec/ip-address>/showstream.ssi

Streaming Settings

Address

Address Port

TTL/Router Hops

Address is defined as the IP-address of a streaming client, streaming server or a multicast address. Giving an address in the range 224.0.0.1-

239.255.255.255 will broadcast the stream to any host that has joined the specified multicast group. Specifying normal broadcast address

255.255.255.255 will broadcast to any members on the LAN.

If several codec’s are streaming to the same IP-address, different ports have to be used in order for the client to know which stream to receive. If the first codec streams on port 2240 and the second codec on port 2250, the client has to specify which port to listen to. Video is transmitted on the specified port; audio is transmitted on the port number 4 greater than the specified video port, in this case 2244 and

2254.

This is used for streaming data to limit how many routers the data should pass before it is rejected. If TTL is set to 2, data will not traverse more than 2 router hops.

General Use

Streaming Source*

 Auto: Enables streaming of both local and far end video.

Selection of which site to be streamed is done using voice switching (the site that speaks is streamed).

 Local: Only the local video will be streamed.  Remote: Only the far end video will be streamed.

Local and far end audio is always streamed.

Allow Remote Start

 On: Streaming can be started from external user interfaces like

the Web-browser or Telnet session.

 Off: Streaming can only be started from the Video Conferencing

System User Interface using the remote control, or by using the Data port. This will prevent activation of streaming using Web browser or Telnet sessions. See also Password section below

Announcements

 On: The codec will send announcement packets to the network

that it is streaming. This enables a streaming client (e.g. a PC) to connect to the codec’s streaming session. Used by Cisco IP/TV.

 Off: No announcement packets will be transmitted.

Video Rate

Defines the Video streaming rate from the system. Range is 16 kbps 320 kbps. In addition, audio (G.711) streaming rate is 64 kbps, providing a maximum streaming rate of 384 kbps.

Streaming Password

Set password so that only participants entering correct password will be able to view the streaming session. Entering a password will prevent unauthorized people from accessing the streaming session.

*The streaming source setting is not available when streaming only is supported outside a call.

TANDBERG 3000 MXP

3.6 Answer an incoming call

How to answer an incoming call:

 To accept an incoming call, press the OK button or the green Call button on the remote

control.

How to reject an incoming call:

 To reject an incoming call, select the Reject icon and press the OK button, or press the

End Call button on the remote control.

Incoming calls will connect automatically if Auto Answer is set to On, see Auto Answer for details. When idle, the system will accept all incoming calls as long as Incoming MCU Calls and Incoming

Telephone Calls are set to On, see Permissions for details. Also, Do Not Disturb must not be activated, see Do Not Disturb for more details.

3.7 End Call

General Use

How to end a call:

 Press the red End Call button on the remote control, or  Press the Menu button on the remote control to display the menu and select End Call.

When the End Call dialog box is displayed either:

 Press the red End Call button on the remote control again, or  Press the OK button to confirm that the call is to be ended.

How to end a MultiSite call: In the list of participants:

Note that switching off the monitor(s), using the power button on the monitor, will not end a call. Some systems come with monitors that are not possible to switch off.

TANDBERG 3000 MXP

3.8 Standby

The system will automatically go to Standby mode when it is not in use. In standby mode, the screen(s) are black. It is however still possible to receive incoming calls.

How to enter standby mode manually:

 Select Standby from the menu and select Standby Now, or  Press the End Call button on the remote control twice.

How to exit standby mode:

 When the system is in standby, pick up the remote control, or press any of its keys to

activate the system again.

The standby mode of the system should be enabled if the system is to be left idle.

Note! Standby is not activated by switching off the power to the monitor(s) (some systems come with monitors that are not possible to switch off.).

If the system is set for Use screen as Local PC monitor, see Screen Settings, the Standby mode will be disabled when the codec detects a video signal from the PC. If the PC video signal is not detected, the standby mode will be re-enabled.

It is possible to postpone the system from entering standby mode for 1 hour or 3 hours, see Delay

Standby for 1 hour and Delay Standby for 3 hours.

3.8.1 Delay Standby for 1 hour

General Use

Delay Standby for 1 hour postpones the system from entering standby mode for 1 hour. This function is useful when using the monitors for a local presentation to prevent the system

from automatically blanking the monitors. It is also possible to postpone the system from entering standby mode for 3 hours, see Delay

Standby for 3 hours.

TANDBERG 3000 MXP

3.8.2 Delay Standby for 3 hours

Delay Standby for 3 hours postpones the automatic standby mode for 3 hours. This function is useful when using the monitors for a local presentation to prevent the system

from automatically blanking the monitors. It is also possible to postpone the system from entering standby mode for 1 hour, see Delay

Standby for 1 hour.

3.8.3 Do Not Disturb

General Use

To prevent the system from accepting any incoming calls, activete the Do Not Disturb function. The caller will hear a busy tone when calling the system. The monitor will be black when Do Not Disturb is active, see figure below. This is useful when using the display for a presentation as a local PC monitor and you do not wish any incoming calls during the presentation.

End Do Not Disturb by pressing any key on the remote control.

TANDBERG 3000 MXP

3.9 Phone Book

The Phone Book is available via the Phone Book button on the remote control or from the Make a Call menu.

Using the Phone Book is time saving and prevents the user from inadvertently calling the wrong number. The contacts are sorted alphabetically. The contact names are displayed in the list and the telephone or video numbers, bandwidth and net profiles of the selected contact are displayed at the bottom line.

Navigate up and down in the Phone Book with the arrow keys on the remote control. Use the letter keys to search through the contacts beginning with the typed letter.

The functions in the Phone Book are available when pressing the left arrow key on the remote control, and then the up and down arrow keys. Note that the last selected contact will be marked.

When selecting Phone Book the phone book opens showing the folders Placed Calls, Missed Calls, Received Calls and My Contacts. Global Contacts are listed below these folders.

The following information is available from the Phone Book:

 Placed Calls  Missed Calls  Received Calls  My Contacts  Global Contacts

3.9.1 Call Log

General Use

The Call Log lists Placed Calls, Missed Calls and Received Calls. That allows the user to see which calls that are made in the past. The lists contain a maximum of 30 numbers and the numbers are stored in these lists until the system is restarted. If the contacts listed are available in the phone book, the names will be displayed instead of the numbers.

Placed Calls lists all outgoing calls, Missed Calls lists the calls that are not accepted and Received Calls lists all incoming calls. The calls in the lists are marked with these icons:

outgoing calls

incoming calls

missed calls

The following buttons are available from these folders :

 Call Now  Copy to My Contacts  Delete  Delete All  Cancel

How to make a call using the call lists:

1. Select a number from the list.

2. Press the green Call button on the remote control, or press the left arrow key to select the Call Now icon, followed by OK. The call will be set up as a video call or a telephone call depending on the selected contact. Alternatively, press the OK button when the contact is selected. The Make a Call menu will then be displayed with the name of the contact in the Dial Number field, and the Call Settings field will reflect the call settings for this contact. It is possible to alter the call settings before placing the call. The call will be set up as a video call or a telephone call as described in Make a Call.

3. Wait for the call to connect.

How to delete numbers in the call lists do one of the following:

 Choose the Delete button to delete a selected contact from the call list.  Choose the Delete All button to delete all contacts listed in the call list.

Note that you will not delete contacts from the Phone Book if you delete them from the call lists.

TANDBERG 3000 MXP

3.9.2 My Contacts

My Contacts are the locally stored contacts on the system. This means that it is possible to add new contacts and edit or delete existing contacts. My Contacts can store up to 200 contacts.

How to make a call using My Contacts:

1. Find the desired contact using the arrow keys or searching on the first letter with the letter keys.

2. Press the green Call button on the remote control, or press the left arrow key to select the Call Now icon, followed by OK. The call will be set up as a video call or a telephone call depending on the settings made when storing the contact. Alternatively, press the OK button when the contact is selected. The Make a Call menu will then be displayed with the name of the contact in the Dial Number field, and the Call Settings field will reflect the call settings for this contact. It is possible to alter the call settings before placing the call. The call will be set up as a video call or a telephone call as described in Make a Call.

3. Wait for the call to connect.

Note that the telephone or video number and profile of the selected contact are displayed on the bottom line.

The following functions are available from My Contacts:

 Call Now  New Contact  New MultiSite Contact  Edit Contact  Delete Contact  Close

General Use

TANDBERG 3000 MXP

3.9.2.1 Add New Contact

The New Contact function is available from My Contacts.

Add a new contact to My Contacts by:

1. Select the New Contacts button to open the New Contacts dialog box.

2. Enter Name by using the letter keys on the remote control. Input will automatically be interpreted as letters. Toggle between capital letters and small letters by pressing the # button on the remote control. The maximum name length is 30 characters. For numbers, press the # button for one second.

3. Enter Number by using the number keys on the remote control. Input will automatically be interpreted as numbers. The maximum number length is 60 numbers. Use a star as separator in IP addresses. For letters, press the # button for one second.

4. Alter the default setting of Call Type if necessary.

5. Alter the default setting of Network if necessary.

6. Alter the default setting of Bandwidth if necessary. For bandwidth 2x64 kbps or 2x56 kbps, two numbers are required, see Default Call Settings for more details.

7. Alter the default setting of Restrict (56k) if necessary.

8. Press OK to save.

3.9.2.2 New MultiSite Contact

General Use

(Optional feature*) The New MultiSite Contact function is available from My Contacts. It is possible to pre-define the participants of a conference meeting as a MultiSite Contact. All

participants in the MultiSite Contact will then be connected automatically instead of having to call the participants one by one.

My Contacts can hold up to 50 MultiSites Contacts. The MultiSite Contacts consist of participants that are already stored in My Contacts.

It is possible to have up to a total of 4 video participants and 3 telephone participants in a meeting.

How to define a New MultiSite Contact:

1. Open the Phone Book via the Phone Book button on the remote control or in the Make a Call menu.

2. Select the New MultiSite Contact icon. The New MultiSite Contact dialogue box is displayed.

3. Enter a name of the MultiSite Contact, and press OK on the remote control.

4. Select Add Participant. The contents of the Local Phone Book is displayed. Find the desired contact and press the OK button on the remote control. Repeat until all the desired participants are selected.

5. Press OK to save the MultiSite Contact.

TANDBERG 3000 MXP

Bandwidth for a MultiSite Contact call

When calling a MultiSite Contact, the system will try to call the participants with their specified bandwidths. If the total bandwidth exceeds the system's maximum bandwidth, the system will downspeed and distribute the available bandwidth equally among all the participants.

Example: In a MultiSite Contact there is one participant with bandwidth 256kbps and one participant with bandwidth 384kbps. 512kbps is the maximum bandwidth of the system.

The two participants' bandwidth exceeds the maximum bandwidth. The system will then downspeed so that each participant connects with equal bandwidth, i.e. 512kbps/2 = 256kbps.

* The MultiSIte option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP

3.9.2.3 Edit Contact

General Use

The Edit Contact function is available from My Contacts.

How to edit a contact in the Local Phone Book:

1. Select the contact that is to be edited.

2. Press the left arrow on the remote control, followed by the down arrow until the Edit Contact icon is selected.

3. The current settings for this contact is displayed in a dialogue box. Alter the wanted settings.

4. Press OK to save.

If the altered contact is part of a MultiSite Contact*, the contact will be updated in the MultiSite Contact automatically.

* The MultiSite option is not available on all systems.

TANDBERG 3000 MXP

3.9.2.4 Delete Contact

The Delete Contact function is available from My Contacts.

How to delete a contact:

1. Select the contact that is to be deleted.

2. Press the left arrow on the remote control, followed by the down arrow until the Delete Contact icon is selected. The Delete Contact dialogue box is displayed.

3. Confirm by pressing the OK button again.

3.9.3 Global Contacts

General Use

When selecting Phone Book the phone book opens showing the Global Contacts* or the Corporate Directory** below the folders Placed Calls, Missed Calls, Received Calls and My Contacts.

These contacts cannot be changed locally by the system, only from the management system. If there is a need to modify the number or any settings of a contact before making a call, select the contact and press OK on the remote control. The Make a Call menu is displayed and the settings can be altered before placing the call. The changes are not saved.

How to make a call using Global Contacts:

1. Find the desired contact using the arrow keys or searching on the first letter with the letter keys or use the search function described in Search.

2. Press the green Call button on the remote control, or press the left arrow key to select the Call Now icon, followed by OK. The call will be set up as a video call or a telephone call depending on the settings made when storing the contact. Alternatively, press the OK button when the contact is selected. The Make a Call menu will then be displayed with the name of the contact in the Dial Number field, and the Call Settings field will reflect the call settings for this contact. It is possible to alter the call settings before placing the call. The call will be set up as a video call or a telephone call as described in Make a Call.

3. Wait for the call to connect.

From Global Contacts the following functions are available:

 Call Now  Up one Level  Search  Copy to My Contacts  Close

* The Global Contacts are stored locally on the ftp-server of the system. This will include the first 400 entries of the Corporate Directory, and will not contain any folders. This directory is hidden from the user as long as the system is able to fetch the Corporate Directory, otherwise the Global Contacts will be displayed. ** The Corporate Directory is available if the system is connected to an external management system like the TANDBERG Management Suite (TMS) and if it is enabled in Phone Book Settings.

TANDBERG 3000 MXP

3.9.3.1 Up one Level

Global Contacts can be arranged in a tree structure with several sub folders. Use the Up one Level button to navigate up in the tree structure.

When a search in the Global Phone Book is made, by using the Search function, only contacts matching the search text are displayed. Select the Up one Level button to return back to the alphabetical list.

3.9.3.2 Search

General Use

The phone book can contain an unlimited amount of global contacts. Using search makes it easier to find the wanted contact.

How to search in the Global Phone Book:

1. Select the Search icon.

2. Enter search text in the dialogue box that appears and press the OK button on the remote control. The system will list all entries that contain the entered letter combination.

3. It is also possible to search on first letter in the Phone Book with the letter keys on the remote control.

TANDBERG 3000 MXP

3.9.3.3 Copy Contact to My Contacts

The Copy Contact to My Contacts function is available from the Placed Calls, Missed Calls, Received Calls and Global Contacts folders, see Phone Book for details.

It may be wise to copy contacts that are often used to My Contacts. Note that the local copy will not be updated if the Global Contacts are updated from the management system.

How to copy a contact from the Global Phone Book to the Local Phone Book:

1. Select the contact to be copied to My Contacts.

2. Press the left arrow on the remote control, followed by the down arrow until the Copy Contact to My Contacts icon is selected.

A message box telling that the operation was successful will be displayed.

3.10 Camera Control

General Use

There are several ways to control the camera:

 Control the camera directly with the arrow keys when the menu is closed or use the Move

Camera function in the menu to control both the near end and far end camera, see Move

Camera and Far End Control for details.

 Use the zoom button on the remote control will zoom the picture in (+) and out (-).  Use Camera Presets, see Camera Presets for details.  Adjust focus, brightness and whitebalance, see Picture Control for details.  Use Automatic Camera Tracking, see Camera Tracking for details.  Use the TANDBERG Tracker, see separate instructions included with the TANDBERG

Tracker.

TANDBERG 3000 MXP

3.10.1 Move Camera

It is possible to move the camera with the remote control or via the menu.

Moving the camera directly with the remote control

When the menu is hidden, the arrow keys will work on the camera. If the menu is displayed, press the Cancel button on the remote control to hide it. Use the left and right arrow keys to pan the camera, and the up and down arrow keys to tilt the camera. Use zoom + and – to zoom in and out.

Moving the Camera via the menu:

1. Select the Camera Control icon from the menu.

2. Select the Move Camera button in the Camera Control menu.

3. Use the arrow keys on the remote control to pan and tilt the camera.

4. Press OK when done.

3.10.2 Far End Control

General Use

Far End Control allows you to control your conference partner’s camera. An example of when this feature could be especially helpful is if it is not possible to see what a participant at the far end is writing on their white board. Use Far End Control to move the far end camera and zoom closer on the white board. Far End Camera Control is useful if e.g. it is not possible to see what a participant at the far end is writing on their white board. Use Far End Control to move the far end camera and zoom closer on the white board. Use the left and right arrow keys to pan the camera, and the up and down arrow keys to tilt the camera. Use zoom + and – to zoom in and out.

You can also control your conference partner’s video sources and presets and even request a snapshot from the far end side. Enabling Far End Control will put the system in Far End mode and camera control, camera preset, presentation, and snapshot will work on the far end camera.

Far End Control only works when you are in a call and if the far end side supports H.281 (Far End Camera Control). You can prevent others from controlling your system by setting Allow Far End Camera Control to Off in Control Panel - Administrator Setting - General - Permissions, see

Permissions for details.

How to use Far End control:

1. Select the Camera Control icon in the menu.

2. Select the Far End Control icon. When far end camera control is selected an indicator will appear and it is possible to control the far end camera, camera preset, presentation and snapshot for the far end.

3. Deselect the Far End Control button to deactivate far end control mode. This may also be done by pressing the Cancel or the OK button.

Far End Camera Presets

Far End Camera Presets work just like your own camera presets. When Far End is on, use the number keys to activate far end camera presets. You are however not allowed to save far end camera presets.

Far End Presentation

Pressing the Presentation key or choosing a presentation from the presentation menu while Far End is on, will result in opening a far end presentation. Be aware of that the far end video sources may not correspond with the buttons in the presentation menu. If you press Document Camera, the far end side might have configured another video source on this input.

Request snapshot from the Far End

You can request a snapshot from the far end side. Put the system in Far End mode and press Snapshot on the remote control to take a snapshot of the current far end video (current is default snapshot source).

TANDBERG 3000 MXP

3.10.3 Camera Presets

Use camera presets to easily vary between predefined near end camera angles. This is useful when pictures from many different camera angles have to be sent to the far end. E.g. in a meeting there is a white board, a PC and a small meeting table. Use camera presets to move between these camera perspectives in order to present the correct information to the participants at the far end without having to move the camera manually every time. A preset is deactivated when the camera is moved manually with the arrow keys.

Presets are available from the menu. When you are in a call you can also activate presets directly from the remote control. You can save up to 15 presets. Each camera preset is able to store camera angle, video source and audio source selection.

How to use preset directly from the remote control:

When you are in a call you can activate presets with just one press on the number keys on remote control. The number keys will however not work as presets when you are in an input field, in order to write numbers or letters.

1. Press a number on the remote control. The camera will move to the corresponding angle, or video source, stored on that number.

How to use presets via the menu:

1. Select Camera Control - Display Presets in the menu.

How to save a new preset directly from the remote control:

1. Move the camera to the desired position or select the desired video source that you would like to store as a preset.

2. Press a number on the remote control for 1 second to save the preset. It is possible to store one camera preset on each of the number keys, 0-9, when storing camera presets from the remote control. (Camera preset 10 is stored on the 0-key).

3. The new camera preset will overwrite any existing camera preset on that number.

How to save a new Preset via the menu:

2. Select the wanted preset with the arrow keys on the remote control and press OK.

1. Move the camera to the desired position or select the desired video source that you would like to store as a preset.

2. Select Camera Control - Save New Camera Preset in the menu.

3. Enter a number between 0 and 14 and press OK.

4. Type a name for the preset to make it easier to separate the different presets.

5. Press Save. The new Camera Preset will overwrite any existing camera preset on that number.

General Use

3.10.4 TANDBERG Tracker

How to save presets for the TANDBERG Tracker:

1. Select which camera preset is to be used on the TANDBERG Tracker.

2. Move the camera to the desired position to store on the tracker.

3. Select Move Camera - Save New Preset in the menu.

4. All camera presets are accessible from the TANDBERG Tracker.

For more information, see separate instructions included with the TANDBERG Tracker.

TANDBERG 3000 MXP

3.10.5 Picture Control

Focus, Brightness and White balance are set for auto focus, auto brightness and auto white balance by default. If you need to set focus, brightness and white balance manually, go to Picture Control in the Camera Control menu.

Focus

Auto

Temporary

Camera Brightness

Auto

Manual

White balance

Auto

Manual

Auto focus continuously updates the focus throughout the call. When moving the camera, the system will use auto focus for 5 seconds to set the right focus of the new camera position. After 5 seconds auto focus is turned off to prevent continuous focus adjustments of the camera.

When Temporary is selected, the slide bar is enabled. Use the arrow keys to adjust the focus. The temporary focus will last until you move the camera again and auto focus will take effect.

Auto brightness continuously updates the brightness of the camera picture.

When Manual is selected, the slide bar is enabled. Use the arrow keys to manually adjust the camera brightness. If brightness is set manually, the system will keep this brightness level also when the camera is moved.

Auto white balance continuously updates the white balance.

When Manual is selected, the “Set White balance” field is enabled. To update the white balance manually, select Manual. A white object should be held in front of the camera a few seconds before and after pressing “Set White balance”. If white balance is set manually, the system will keep this white balance also when the camera is moved.

3.10.6 Camera Tracking

General Use

Through Camera Tracking and the use of two or three microphones, the camera can automatically position itself on the current speaker. Before using camera tracking, the camera positions used must be stored at Preset 7 (Mic1) and Preset 8 (Mic2).

How to use Camera Tracking:

1. Select the Camera Control icon in the main menu.

2. Enable Camera Tracking by choosing Camera Tracking. An indicator will appear on the screen.

3. End Camera Tracking by deselecting the Camera Tracking button. Camera Tracking will also end if you activate a camera preset or move the camera manually with the arrow keys.

Example: You have placed Microphone 1 on the table. Where should you position the camera for Preset 7?

The camera position stored at Preset 7 must be related to Microphone 1. Therefore all participants who are located closest to Mic1 should be included in the Preset 7 camera position etc. When camera tracking is activated and a person close to Mic1 speaks, Preset 7 will be automatically selected.

When activating another video source (for instance document camera), camera tracking will be temporarily disabled until you re-select Main Camera or a Main Camera preset.

The camera tracking speeds may be altered in the Video Settings menu in Administrator Settings, see Camera Tracking Mode for further details.

A Voice Detector makes the system more tolerant of noise and ensures the camera not to move by noise such as paper shuffling, etc.

Note that pressing Mic Off will temporarily disable camera tracking until you turn on the microphone again.

TANDBERG 3000 MXP

3.11 Presentation

The Presentation Functionality in the system enables you to show other available video sources in addition to your Main Camera. This is perfect for meetings where you would like to show a PowerPoint presentation, for example. You can even use arrow keys up and down on the remote control to activate Page Up/Down on the PC (this only applies when using VNC).

Use Presentation outside a call to make a local presentation for the people in your own meeting room. Use Presentation when you are in a call to make a presentation for the far end as well.

The quickest way to show a presentation is to use the Presentation Key on the remote control. The presentation key shows a predefined video source, PC is the default. It is possible to change the presentation source in the Presentation menu. Choose Presentation from the main menu if you want to select a video source manually. The Presentation Menu offers you all the available video sources supported by your system.

3.11.1 Presentation Key

General Use

The quickest way to show a presentation is to use the presentation key on the remote control. The presentation key is used to start and stop a presentation. The presentation key will display PC (default*).

When holding the presentation key for 1 second, the presentation menu will be displayed. This menu allows you to choose other video sources.

The default presentation source can be permanently changed in Presentation Settings. When using the presentation key, your presentation will be displayed as a Dual Stream, if

possible. If the call does not support a dual video stream, the presentation will display as main video stream.

How to start and end a Presentation using the Presentation key:

1. Press the Presentation key. The video source that is set as presentation source is displayed in full screen (PC is default). Remember to connect your PC to the codec in advance.

2. Press the Presentation key again to end the presentation and go back to main camera.

* If available on your system.

TANDBERG 3000 MXP

3.11.2 Presentation Menu

The Presentation menu offers you all available video sources; Main Camera, PC, Document Camera, VCR, AUX and VNC. All these sources can be used as Main Video Stream or Dual Video Stream (Duo Video / H.239). Not all systems has all video sources available, see Interfaces for details.

Outside a call the presentation menu only contains Main Video Sources. In a call, the headers Dual Video and Snapshot display in addition to Main Video (if the call supports Duo Video /H.239). Use the up/down keys to change between video sources and headers. Start a Dual Stream by selecting a Dual Video source. Close the Dual Stream by deselecting the video source button.

Note that Dual Video Stream may not be available if the option is not installed, not supported on your system or if already activated. Use the up/down keys to change between video source and header.

For Snapshots, see Take New Snapshot and Display Snapshot.

How to change your main video source:

1. Choose the Main Video header from the Presentation menu.

2. Choose your desired video source and press OK.

How to show a presentation in addition to your main video (Dual Video Stream):

1. Select the Duo Video header.

2. Choose a dual video source and press OK.

3. Deselect the active video source button to end the presentation.

3.11.3 PC Presenter (DVI/XGA Input)

General Use

(Optional feature - not available on all systems) Users often have their presentations on a laptop that is brought into the meeting room.

Remember to connect your PC to the codec before you press the Presentation button. Note that the image will appear smoother on the system if your presentation is already displaying in full screen on your PC prior to connecting your PC to the video system.

Plugging a PC into the system is made extremely simple through the PC Presenter, avoiding the need for any additional hardware such as a projector, PC/Video converter or extra cables.

How to connect a PC to the codec with the DVI/VGA cable:

1. Connect the VGA-DVI cable to the PC Presenter (PC DVI-I in) connector on the codec.

2. Connect the VGA-DVI cable to your PC (VGA Output).

3. If you would like to use audio as part of the presentation, connect the headset jack on your PC to the audio input on the PC presenter VGA cable.

4. When the PC is connected to the codec, hit the Presentation key to display the PC image on the system.

If no PC image is displayed on your monitor, make sure that your PC is set to activate your VGA output. On most laptop PCs you must press a special key combination to switch the PC image from the PC screen to the video screen.

Note that the DVI/VGA input is compliant with VESA Extended Display Identification Data (EDID) and will be able to reconfigure the PC’s screen settings if it is currently configured to a VGA format that the system doesn’t support.

Also note that you can use the DVI input to transmit high resolution images from document cameras or other sources supporting the HD format 720p.

For details on formats supported on 'DVI-I in', please refer to Interfaces.

TANDBERG 3000 MXP

3.11.4 PC Soft Presenter and VNC

(Optional feature) PC SoftPresenter is used to display PC images on your system without using a VGA cable (PC

Presenter). The system and your PC must be connected to the same LAN. In addition, VNC (Virtual Network Computing) server software must be installed on the PC. Free software can be downloaded from http://www.realvnc.com. Install the software by running the downloaded file.

How to configure the VNC Server software:

1. Select the following to setup VNC; Windows-Start\All Programs\Highlight RealVNC\Hightlight VNC Server\Show User Properties

2. Select Accept Socket Connections.

3. Select Auto for Display Number. Display Number in the system must then have the value

4. Enter a password in the Password-field. This must correspond with the VNC Settings on your system.

How to show PC using the PC Soft Presenter and VNC:

1. Start the VNC software on your PC.

2. To use VNC, you must configure VNC Settings. Open VNC Settings in the Presentation Settings menu in Administrator Settings.

3. Fill in the IP address of your PC, Display Number and Password.

4. Press Save.

5. When you now choose VNC as video source in the Presentation menu, you will see your PC using VNC. If a PowerPoint presentation is being displayed then you can scroll through the presentation by pressing the up and down arrows on the remote control. VNC settings will go back to default when the system goes to standby.

3.11.5 Dual Stream (DuoVideoTF/H.239)

General Use

(Optional feature - not available on all systems) With Dual Stream you have the opportunity to show two different live video streams

simultaneously, main video and one additional source. This is handy when showing a presentation. You see the live presentation and the live video of the presenter simultaneously. When you start a presentation, Dual Stream starts automatically if both local and remote system supports Dual Stream. If one of the systems does not support Dual Stream, no second video stream will be established and your presentation will be shown as your main video.

Dual Stream is available on all systems with Natural Presenter Package installed. H.239 is the new ITU standard defining how to send two video sources simultaneously.

Example: Start a meeting with main camera as video source. Press the presentation key on the remote

control to start a PC presentation.

PC will appear as a Dual Video Stream in addition to main camera. End the Dual Stream presentation by pressing presentation key again.

In Presentation Settings, you can set Presentation Start to Manual. That means that Dual Stream will not start automatically.

Example: Start a meeting with main camera as video source. Press the presentation key on the remote

control to start a PC presentation.

A dialog box appears where you can choose to show PC as Dual Video Stream or not. This is handy if you not always want to use Dual Stream.

Dual Stream and Bandwidth

Using Dual Stream, the quality automatically downspeeds to the optimal bandwidth. This means that you need higher quality to allocate enough bandwidth for the two video streams. Dual Stream borrows bandwidth from main video stream. When Dual Stream is closed, the bandwidth is returned to the main video.

Note that when selecting the Document Camera or PC, the system will automatically request floor when connected to a MCU conference as MultiSite host* or connected to an external MCU.

* Not available on all systems.

TANDBERG 3000 MXP

3.11.6 Take New Snapshot

The system can take a snapshot of your live video. Snapshot is handy when you are in a call with a system that does not support Dual Stream. Use Snapshot to show a snapshot of your presentation and continue the meeting with main camera.

How to use snapshot:

You find Take New Snapshot in the Presentation menu.

1. Select the Snapshot header.

2. Select Take New Snapshot and press OK to take a snapshot.

Snapshot is found on the Star key on the remote control.

1. Press Star and you take a snapshot of the current video source (current video is default snapshot source). You can change the snapshot source in Control Panel - Administrator Settings - Presentation Settings. Note that snapshot does not work when you are in an input field in the menu (the star key is then used to write the star sign).

Note that Take New Snapshot is not possible when Dual Video Stream is activated and that it is only available when you are in a call.

Note that the Snapshot feature uses H.261 Annex D and hence will not work when using H.264 video compression

3.11.7 Display Snapshot

General Use

The system stores the last sent or received Snapshot. The snapshot is deleted automatically after the call.

How to display snapshots:

1. To view a stored snapshot, first choose the Snapshot header.

2. Select Display Snapshot in the Presentation menu.

3. Press the Display Snapshot button again to deselect it. When disconnecting the call, the stored snapshot will be erased.

Receiving snapshots:

1. When receiving a snapshot, the snapshot is displayed in full screen.

2. Press OK to exit from the snapshot. The last sent or received snapshot will be stored in the graphics memory and erased once the call is disconnected.

Note that Display Snapshot is only available when you have a stored snapshot.

TANDBERG 3000 MXP

3.12 Conference Services

A Multipoint Control Unit (MCU) enables several sites to participate in the same conference. During an MCU conference, the status line will provide information about the conference.

You can make a multipoint conference in different ways. The Conference Services vary depending on how you make the call, see Add call for details.

Example of MultiSite for high end systems. Note that the illustrations may differ from the actual product.

General Use

Example of MultiSite for mid- to low end systems. Note that the illustrations may differ from the actual product.

Using the system’s internal MCU, MultiSite

TF *

Most TANDBERG MXP systems have an optional built-in MCU, which is called MultiSite*. It supports up to 6 video calls and 5 telephone calls including yourself for high-end systems, and 4 video calls and 3 telephone calls including yourself for the mid- and lower end systems. The MultiSite supports both Split Screen and Voice Switched mode. With MultiSite, you have the following services:

 Request/Release Floor  Assign Floor To Participant/Release Floor From Participant  Terminal Names  Layout (Auto/4 Split/5+1 Split/Voice Switched)

Using an external MCU that supports Chair Control (H.243) With an external MCU that supports H.243, you have the following services:

 Request/Release Floor  View Participant/End View  Chair Control

If you take Chair control, you get the following services:

 Release Chair  Assign Floor To Participant/Release Floor From Participant  Disconnect Participant  Terminate Meeting

TANDBERG 3000 MXP

Using an external MCU with limited Chair Control Support you may have the following services

With an external MCU that does not support H.243, you have the following services:

 Request/Release Floor  Terminal Names

* The MultiSIte option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP

3.12.1 Request Floor and Release Floor

General Use

When requesting floor, your video will be broadcasted in full screen to all other participants in the conference. Request Floor is useful when you want to speak or display something in front of all participants.

Release Floor when you are done and make the floor available for other participants in the conference. An indicator appears when you have floor and disappears when you release floor, see floor indicator in On-screen Indicators.

How to use Request and Release Floor:

1. Open the Main Menu by pressing OK.

2. Choose Conference Services and press OK.

3. Choose Request Floor and press OK. A Floor indicator will appear when you have floor.

4. When done, press the same button again, which now means Release Floor. The Floor indicator disappears.

TANDBERG 3000 MXP

3.12.2 Conference Layout

(Only supported by TANDBERG MultiSite*) With a TANDBERG MultiSite you can choose between the layouts: Auto Split, 4 Split, 5+1 Split

and Voice Switched view. Auto Split displays all participants on the screen simultaneously. 4 Split displays the 4 last speaking Participants including the MultiSite host. 5+1 Split displays the speaking participant in a big picture and the other participants in small pictures. Voice Switched mode displays the participant that is speaking in full screen. Switch between these picture modes using the Conference Layout menu.

Continuous Presence layout 4 split

Advanced Continuous Presence Layout (5+1).

Voice Switched mode

* The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP

3.12.3 Terminal Names

General Use

Choose Terminal Names to see a list of the participants of the MultiSite conference. Press Cancel to go back.

TANDBERG 3000 MXP

3.12.4 Chair Control

(Not supported by TANDBERG MCU or MultiSite) As chairman, you have access to more MultiSite Services. Select Chair Control to assume the

role of chairman of the conference. Select Release Chair to end the role as chairman. A Chair indicator appears when you have Chair and disappears when chair is released.

General Use

3.12.5 Assign Floor and Release Floor from Participant

Assign Floor allows the chairman to select which of the conference participants are to be broadcasted to all other participants.

TANDBERG 3000 MXP

3.12.6 View Site and End View

(Not supported by TANDBERG MCU or MultiSite) View Site allows you to view any participant in the conference regardless of who has the floor and

chair. Choose End View to go back to normal.

3.12.7 Disconnect Participant

General Use

Disconnect Participant allows the chairman to disconnect any participant in the conference. In a multipoint call, this is equivalent to disconnecting a participant from the end call menu.

TANDBERG 3000 MXP

3.12.8 Terminate Meeting

Terminate Meeting allows the chairman to terminate the conference altogether. In a MultiSite call, this is equivalent to pressing End All Calls from the end call menu.

General Use

3.12.9 More about MultiSite (embedded MCU)

(Optional Feature*)

Calling in to a MultiSite

Any system can be part of a MultiSite conference by calling in to a MultiSite. The dial-in numbers to the MultiSite depends of the network that is used.

To dial in to the MultiSite on IP:

 Dial the IP Number or the IP Address of the system. All sites can dial the same number.

To dial in to the MultiSite on ISDN-PRI:

 Dial the ISDN number of the system. All sites can dial the same number.

To dial in to the MultiSite on ISDN-BRI:

 The MultiSite has specific numbers for each call that participates in the conference. To

find the dial-in numbers for the MultiSite, choose Information from the main menu and open System Information from the bottom menu line.

 Site 2 must dial MultiSite Number 2.  Site 3 must dial MultiSite Number 3.  Site 4 must dial MultiSite Number 4.  And so forth

Receiving calls to a MultiSite

When the MultiSite receives incoming calls you can accept or reject it. Pressing the green key is equivalent to pressing Accept. Pressing the red key is equivalent to pressing Reject.

End a MultiSite Call

Ending a MultiSite Call is not very different from ending a normal point-to-point call. Use the red key on the remote control or End Call from the main menu. The end call menu lists all the calls that participate in the conference. To end a single call, select the call, press OK or the red key on the remote control. To end all calls, press the End All Calls button in the menu.

Duo Video in MultiSite calls

In a MultiSite call, the MultiSite can transmit the Duo Video and/or H.239 to the other participants that support Duo Video and/or H.239. This means that any participant can send Dual Stream and the MultiSite will transmit it to the other participants. The participants that do not support Duo Video or H.239 will only receive Main Video or only the dual stream dependent on software options installed.

Mix ISDN/IP A conference can consist of any combination of ISDN/IP sites.

* The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP

TANDBERG 3000 MXP

3.13 Control Panel

The Control Panel contains the features:

 Diagnostics  Text Chat  Audio Demonstration  Administrator Settings  Restart  User Guide

3.13.1 Diagnostics

General Use

Diagnostics allows testing of individual system components and displays the current system settings.

Diagnostics contain:

 System Information  Channel Status  Call Status  System Selftest  View Administrator Settings  IP Address Conflict Check  Warnings

TANDBERG 3000 MXP

3.13.2 System Information

Select System Information to view system numbers, line status, software version, hardware serial number and other useful information. Press arrow key up and down to scroll in the System Information list.

System Information contains:

System Name

My ISDN Number My IP Number My IP Address MultiSite number 2 MultiSite number 3

Note that the serial number is also found on a sticker on the system. It is essential for identifying the system when it comes to service contracts or other support activities. The serial number format is xx.xxxxx.

Software Version

Internal Test Software Options installed

Network

Lines active Lines not active

Hardware Serial Number

MAC address Ethernet Speed

TANDBERG 3000 MXP User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

3.2.1 Navigation

3.2.2 Selfview

3.2.3 Layout

3.2.4 Mic Off

3.2.5 Volume + and -

3.2.6 Number and Letter keys

3.2.7 Touch Tones

3.5.1 Place Video Call

3.5.2 Place Telephone Call

3.5.3 Add Call

3.5.4 Call Settings

3.5.5 Streaming

3.8.1 Delay Standby for 1 hour

3.8.2 Delay Standby for 3 hours

3.8.3 Do Not Disturb

3.9.1 Call Log

3.9.2 My Contacts

3.9.3 Global Contacts

3.10.1 Move Camera

3.10.2 Far End Control

3.10.3 Camera Presets

3.10.4 TANDBERG Tracker

3.10.5 Picture Control

3.10.6 Camera Tracking

3.11.1 Presentation Key

3.11.2 Presentation Menu

3.11.3 PC Presenter (DVI/XGA Input)

3.11.4 PC Soft Presenter and VNC

3.11.5 Dual Stream (DuoVideoTF/H.239)

3.11.6 Take New Snapshot

3.11.7 Display Snapshot

3.12.1 Request Floor and Release Floor

3.12.2 Conference Layout

3.12.3 Terminal Names

3.12.4 Chair Control

3.12.5 Assign Floor and Release Floor from Participant

3.12.6 View Site and End View

3.12.7 Disconnect Participant

3.12.8 Terminate Meeting

3.12.9 More about MultiSite (embedded MCU)

3.13.1 Diagnostics

3.13.2 System Information